Epson WorkForce 610 All-in-One Printer Quick Guide

®
WorkForce 610 Series
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintenance
Solving Problems
Contents
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Adjusting the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Placing Originals for Copying, Scanning, or Faxing . . . . . . . . 9
Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . 11
Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Restoring, Cropping, or Copying Photos . . . . . . . . . . . . . . . . . . . . . . . . . 13
Faxing a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
17
22
24
Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Inserting the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 35
Basic Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2 Contents
Maintaining Your All-in-One . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
39
40
41
42
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
45
46
50
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Contents 3
Using the Control Panel
LCD display
screen
Crop photos, change number
of photos displayed
Select number
of copies
Turn Auto
Answer on/off
Cancel copying/
printing/faxing
Select number
of copies, dial
fax number
Display speed
dial list
Turn product
on/off
Display
help menu
Return to top menu,
switch between modes
Display detailed
settings
Cancel/
return to
previous
menu
Display last
number dialed
u,d, l,r: Select photos/menus/settings
OK: Select photos/menus
Start copying/
printing/faxing
Adjusting the Control Panel
The control panel is adjustable. To raise it, lift it up from the bottom. To lower it,
squeeze the release lever underneath and push the control panel down.
4 Using the Control Panel
If you want to turn off the “beep” heard when you press a button, follow these
steps:
1. Press the Home button.
2. Press r until Setup is selected and press OK.
3. Press l or r to select Printer Setup and press OK.
4. Select Sound and press OK.
5. Press d to select Off and press OK.
6. Press the Home button to return to the Home screen.
Adjusting the Control Panel 5
Loading Paper
You can load up to 100 sheets of plain paper, or 80 sheets of Epson Bright White
Paper or Epson Presentation Paper Matte. Load Epson Premium Presentation
Paper Matte and most photo papers 20 sheets at a time. See the online Epson
Information Center for capacity guidelines on other paper types.
1. Open the paper support and pull up the extensions. Then extend the output
tray and raise the stopper.
Note: If you are using legal-size
paper, do not raise the stopper.
2. Hold the feeder guard forward, then squeeze the edge guide and slide it left.
6 Loading Paper
3. Insert the paper, glossy or printable side up, short edge first, against the right
side. Then slide the edge guide against the paper, but not too tightly.
4 × 6 inches
Letter-size
Note:
Make sure the paper stack fits under the arrow mark inside the left edge guide.
Always load paper short edge first, even for landscape printing.
Load letterhead or pre-printed paper top edge first.
For details on paper and instructions on loading envelopes, see
the online Epson Information Center.
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Paper name
Size
Part
number
Sheet
count
Epson Bright White Paper
Letter (8.5 × 11 inches)
S041586
500
Epson Photo Paper Glossy
4 × 6 inches
S041809
S042038
50
100
Letter (8.5 × 11 inches)
S041141
S041649
S041271
20
50
100
Using Special Papers 7
Part
number
Sheet
count
4 × 6 inches
S041808
S041727
40
100
5 × 7 inches
S041464
20
8 × 10 inches
S041465
20
Letter (8.5 × 11 inches)
S042183
S041667
25
50
4 × 6 inches
S042181
S042174
60
100
5 × 7 inches
S041945
20
8 × 10 inches
S041946
20
Letter (8.5 × 11 inches)
S042182
S042175
25
50
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches
S041982
40
Letter (8.5 × 11 inches)
S041331
20
Epson Presentation Paper Matte
Letter (8.5 × 11 inches)
S041062
100
Legal (8.5 × 14 inches)
S041067
100
Epson Premium Presentation
Paper Matte
8 × 10 inches
S041467
50
Letter (8.5 × 11 inches)
S041257
S042180
50
100
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches)
S041568
50
Epson Ultra Premium
Presentation Paper Matte
Letter (8.5 × 11 inches)
S041341
50
Epson Photo Quality Selfadhesive Sheets
A4 (8.3 × 11.7 inches)
S041106
10
Epson Iron-on Cool Peel Transfer
Letter (8.5 × 11 inches)
S041153
10
Paper name
Size
Epson Premium Photo Paper
Glossy
Epson Ultra Premium Photo
Paper Glossy
8 Loading Paper
Placing Originals for Copying,
Scanning, or Faxing
Before you copy, scan, or fax, place your documents or photos on the scanner glass
(below) or in the Automatic Document Feeder (see page 10).
Using the Scanner Glass
You can place one or two photos or a document up to letter-size (or A4) on the
scanner glass to make color or black and white copies.
1. Open the document cover and place your original face-down on the scanner
glass, with the top against the back left corner.
1/4 inch (5 mm)
If you’re scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a
time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.
1/4 inch (5 mm)
2. Close the cover gently so you don’t move the original(s).
Placing Originals for Copying, Scanning, or Faxing 9
Using the Automatic Document Feeder
You can place up to 30 letter- or A4-size sheets or 10 legal-size sheets in the
Automatic Document Feeder.
1. Fan the originals, then tap them on a flat surface to even the edges.
2. Open the Automatic Document Feeder paper support, and then move the
edge guide outward.
3. Insert the originals face-up.
4. Slide the edge guide against the originals, but not too tightly.
10 Placing Originals for Copying, Scanning, or Faxing
Copying a Document or Photo
Once you’ve placed your originals on the scanner glass or in the Automatic
Document Feeder (see page 9), you can make color or black and white copies. See:
■
“Copying a Document” below
■
“Restoring, Cropping, or Copying Photos” on page 13
Copying a Document
1. Place your original(s) for copying (see page 9).
2. Load letter-, A4-, or legal-size paper.
3. Press the Home button until Copy is selected, then
press OK.
4. Press + or – to select the number of copies you want.
5. Press u or d to select Color or B&W (black and
white) copies.
6. Press l or r to change the density (make the copies
lighter or darker).
Copying a Document or Photo 11
7. To change print settings, press Menu and then OK
to select Paper and Copy Settings. The Layout
setting should be With Border.
■
To adjust the copy size, press d to select
Reduce/Enlarge, press r, then press u or d to
choose Actual (and select a percentage using +
or –), Auto Fit Page (to automatically size the
image to fit your paper), or one of the specific
size settings listed. Then press OK.
Note:
If you’re using the Auto Document Feeder to copy a document, you can only
select Actual at 100% or Legal –> Letter.
■
Press d to select Paper Size, press r, then press u or d to choose the size
of paper you loaded. Press OK. (Paper Size options depend on the Paper
Type setting you choose and whether your originals were loaded on the
scanner glass or in the Automatic Document Feeder.)
■
Press d to select Paper Type, press r, then press u or d to select Plain
Paper. Or if you’re using Epson special paper, choose the setting for the
paper you loaded (see page 14). Then press OK.
Note:
If you’re using the Automatic Document Feeder, Plain Paper is automatically
selected.
■
Press d to select Document Type, press r, then press u or d to choose
Text for plain documents or Text & Image if your document contains
photos or graphics. Then press OK.
■
To change the copy quality (for plain paper only), press d to select
Quality, press r, then press u or d to choose Draft, Standard Quality,
or Best. Then press OK.
8. After you finish selecting your settings, press OK.
9. Press x Start to begin copying. To cancel copying, press y Stop/Clear
Settings.
12 Copying a Document or Photo
Restoring, Cropping, or Copying Photos
You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, 8 × 10-inch, or
letter-size photo paper for instant photo reprints. You can also restore colors in
faded photos, print with or without borders, convert photos to black and white,
and crop your photos.
1. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart (see page 9).
2. Load 4 × 6-inch, 5 × 7-inch, 8 × 10-inch, or letter-size Epson photo paper in
the sheet feeder.
3. Press the Home button until Copy is selected.
Then press OK.
4. Press Menu, press l or r until Copy/Restore
Photos is selected, then press OK.
5. To turn on Color Restoration to restore colors in
faded photos as you copy, press u or d to choose On,
then press OK. (If your photo is not faded, do not
turn on Color Restoration; press u or d to select
Off, then press OK.)
6. When you see this screen, press OK to prescan your
photos:
7. When you see a message asking you to select the
number of copies, press OK.
8. If you placed more than one photo on the scanner
glass, press l or r to move through your photos.
9. To print more than 1 copy, press + or – to select the number (up to 99). If
you are copying 2 photos, repeat this step for the other photo.
Restoring, Cropping, or Copying Photos 13
10. If you want to crop your photo and enlarge the
resulting image area to fit onto your paper, press
Display/Crop.
■
To resize the image area, press + or –.
■
To move the image area, use the arrow buttons.
To check the zoomed image, press OK. Press OK again if you are satisfied with
the changes, or press Back if you need to make further edits.
If you are copying 2 photos, repeat this step for the other photo.
11. Press OK again to continue.
12. To change any of the settings displayed on the
screen, press Menu and then OK to select
Paper and Copy Settings.
■
To change the paper size, select Paper Size,
press r, then press u or d to choose the size of
paper you loaded. Press OK. (Paper Size
options depend on the Paper Type setting you
choose.)
■
To change the paper type, select Paper Type, press r, then press u or d
to choose the setting for the paper you loaded. Then press OK.
For this paper type
Choose this setting
Epson Premium Photo Paper Glossy
Prem. Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy
Ultra Glossy
Epson Photo Paper Glossy
Glossy
Epson Presentation Paper Matte
Matte
Epson Premium Presentation Paper Matte
Epson Ultra Premium Presentation Paper Matte
■
To change the print layout, select Borderless, then press r. Press u or d
to choose On to expand the image all the way to the edge of the paper
(slight cropping may occur) or Off to leave a small margin around the
image. Then press OK.
14 Copying a Document or Photo
■
To adjust the amount of image expansion when printing borderless
photos, select Expansion, press r, then press u or d to choose
Standard, Medium, or Minimum. Then press OK. (Your printed photo
may have white borders if you use the Minimum setting.)
■
If you want to create a black-and-white copy of a color photo, select
Filter, press r, then press u or d and choose B&W. Then press OK.
After you finish selecting your settings, press OK.
13. When you’re ready to copy, press x Start. To cancel copying, press y Stop/
Clear Settings.
Note:
When you scan with your computer, you can use additional options to transform faded,
dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the
online Epson Information Center for details.
Restoring, Cropping, or Copying Photos 15
Faxing a Document or Photo
Your WorkForce 610 Series lets you send faxes by entering fax numbers or
selecting entries from a speed dial list. Using the Automatic Document Feeder,
you can fax up to 30 letter- or A4-size or 10 legal-size pages at a time.
See these sections:
■
“Connecting a Phone or Answering Machine” below
■
“Setting Up Fax Features” on page 17
■
“Sending a Fax” on page 22
■
“Receiving Faxes” on page 24
Note:
In Windows, you can also send a fax from your computer using the Epson FAX Utility,
see the online Epson Information Center for details.
For more information on faxing and fax settings, see the online Epson Information
Center.
Connecting a Phone or Answering
Machine
1. Connect the phone cable from the
wall jack to the LINE port on the back
of the product.
Note:
If you’re connecting your product to a
DSL phone line, you must plug a DSL
filter into the wall jack or you won’t be
able to use the fax or telephone
equipment as described in this section.
Contact your DSL provider for the
necessary filter.
16 Faxing a Document or Photo
2. To use a telephone or answering machine, you need a second phone cable.
Connect one end of the cable to the telephone or answering machine, and
connect the other end to the EXT. port on the back of the product.
Note:
Remove the connector cap from the EXT. port before connecting a phone or
answering machine.
If your answering machine is set to pick up on the fourth ring, you should set the
printer to pick up on the fifth ring or later:
1. Press the Home button.
2. Press l, r, u, or d to select Setup, then press OK
3. Press l or r to select Fax Setting, then press OK.
4. Select Communication, then press OK.
5. Press u or d to select Rings to Answer, then press r.
6. Press u or d to select the number of rings, then press OK. Select more than
the number of rings needed for the answering machine to pick up.
When you receive a call, if the other party is a fax and you pick up the phone or
the answering machine answers, the product automatically begins receiving the
transmission. If the other party is a caller, the phone can be used as normal or a
message can be left on the answering machine.
Note:
A phone or answering machine must be connected to the EXT. port for the product to
detect an incoming fax call when a phone is picked up. If a fax call comes in, and you
pick up the phone without having a phone or answering machine connected to the EXT.
port, the call will disconnect when you hang up and the product will not receive the fax.
Setting Up Fax Features
Before sending or receiving faxes, you may want to create a fax header, select your
fax preferences, and set up a speed dial list of frequently used fax numbers.
■
“Entering Fax Header Information” on page 18
■
“Select Scan and Print Settings” on page 19
■
“Setting Up a Speed Dial or Group Dial List” on page 20
Note:
To change other settings or print fax reports, see the online Epson Information Center.
Setting Up Fax Features 17
Entering Fax Header Information
You should enter fax header information before sending faxes so that recipients can
identify their source.
Note:
If you leave the product unplugged for a long period of time, the date and time settings
may get lost. See the online Epson Information Center for instructions on setting the
date and time.
Entering Your Sender Name
1. Press the Home button.
2. Press l, r, u, or d to select Setup, then press OK.
3. Press l or r to select Fax Setting, then press OK.
4. Press u or d to select Header, then press OK.
5. Press OK to select Fax Header.
6. Use the numeric keypad to enter the header
information; for letters, press a numeric key until
you see the letter you want. (See page 19 for more
information.) You can enter up to 40 digits.
7. Press OK to return to the Header menu.
Entering Your Phone Number
1. Select Your Phone Number from the Header
menu, then press OK. You see the phone number
input screen.
2. Use the numeric keypad to enter your phone
number (see page 19). You can enter up to 20 digits.
(You don’t need to enter any dashes.)
3. Press OK to return to the Header menu.
18 Faxing a Document or Photo
Using the Keypad to Enter Numbers and Characters
Follow these guidelines to enter numbers and characters.
■
To move the cursor, add a space, or delete a character:
Button
Function
l or r
Moves the cursor to the left or right.
Auto Answer/Space
Inserts a space and moves the cursor one
character to the right.
Speed/Group Dial/
Backspace
Deletes a character and moves the cursor one
space to the left.
■
To enter a fax number, use the numeric keypad. Press Redial/Pause to insert
a pause symbol (–) when a brief pause is required during dialing. Use the
# button to type the + symbol when entering a phone number in
international dialing format.
■
To enter characters, press a keypad number repeatedly to switch between
uppercase, lowercase, or numbers.
Press 1symb to enter these characters: ! # % & ’ ( ) * + , – . / : ; = ? @ ~
Select Scan and Print Settings
Use these settings to adjust the image quality of incoming and outgoing faxes,
select the paper size loaded in your product, select the size at which faxes are
printed, and select when you want printed reports.
1. Press the Home button.
2. Press l, r, u, or d to select Setup, then press OK.
3. Press l or r to select Fax Setting, then press OK.
4. Select Scan & Print Setup, then press OK.
Setting Up Fax Features 19
5. Adjust any of the following settings:
Setting and options
Description
Resolution
Standard (default), Fine,
Photo
Sets the scan resolution of outgoing faxes and
the print quality of received faxes.
Contrast
–4 to +4
Sets the contrast when sending and receiving
faxes.
Paper Size
Letter (default), Legal, A4
Indicates the size of paper loaded in the product.
Auto Reduction
On (default), Off
Indicates whether large incoming faxes are
reduced to fit on the selected Paper Size (On), or
printed at their original size on multiple sheets
(Off).
Last Transmission Report
On Error (default), On Send,
Off
Indicates when the product prints a report on the
last transmitted fax. Select Off to turn off report
printing, On Error to print reports only when an
error occurs, or On Send to print reports for
every fax you send.
Setting Up a Speed Dial or Group Dial List
You can create a speed dial list of fax numbers so you can quickly select them for
faxing. You can also set up a group dial list to automatically send the same fax
message to multiple speed dial numbers. The product allows you to create up to
60 combined speed dial and group dial entries, add names to identify the
recipients, and print a list for easy reference (see page 22).
Creating a Speed Dial List
1. Press the Home button.
2. Press l, r, u, or d to select Setup, then press OK.
3. Press l or r to select Fax Setting, then press OK.
4. Select Speed Dial Setup, then press OK.
20 Faxing a Document or Photo
5. Select Create and press OK. You see the list of
available entries.
Note:
To edit or delete an entry from an existing list, select
Edit or Delete instead.
6. Select or type the number of the speed dial entry
you want to add, then press OK.
7. Use the numeric keypad to enter the phone number (see page 19). Press OK.
8. Use the numeric keypad to enter a name to identify the speed dial entry (see
page 19), then press OK. You return to the Speed Dial Setup menu.
9. If you want to add another speed dial entry, repeat steps 5 through 8.
Creating Your Group Dial List
1. Press the Home button.
2. Press l, r, u, or d to select Setup, then press OK.
3. Press l or r to select Fax Setting, then press OK.
4. Select Group Dial Setup and press OK.
5. Select Create and press OK. You see the list of
available entries.
Note:
To edit or delete an entry from an existing list, select
Edit or Delete instead.
6. Select or type the number of the entry you want to
add, then press OK.
7. Use the numeric keypad to enter a name to identify
the group dial entry (see page 19), then press OK.
You see a screen like this:
Setting Up Fax Features 21
8. Press u or d to highlight a speed dial entry, then press r to add it to the group
dial list.
Note:
To remove a speed dial entry that you selected, press u or d to highlight the
entry, then press l.
9. Repeat step 8 to add additional speed dial entries to the group.
10. When you’re finished, press OK.
11. If you want to create another group dial list, repeat steps 5 through 10.
Printing Your Speed Dial or Group Dial List
To print your speed dial or group dial list, follow these steps:
1. Press the Home button until Fax is selected, then press OK.
2. Press Menu, then l or r to select Fax Report, and
then press OK. You see this screen:
3. Select Speed Dial List or Group Dial List and
press OK.
4. Make sure letter-size paper is loaded, then press
x Start to print your list.
Sending a Fax
You can send a fax by manually entering a fax number (as described below),
redialing the previous fax number, or selecting an entry from your speed dial list.
1. Place your original(s) for faxing (see page 9).
2. Press the Home button until Fax is selected, then press OK.
3. Use the numeric keypad to enter the fax number.
You can enter up to 64 digits.
Note:
To dial the number using your telephone, by redialing, or
by selecting from your speed dial list, see the next
section.
22 Faxing a Document or Photo
4. Press u or d to select Color or B&W.
Note:
If the recipient’s fax machine prints only in black and white, your fax is
automatically sent in black and white even if you select Color.
5. Press OK, if desired, to see a summary of your fax transmission settings.
6. Press x Start to send your fax.
To cancel faxing, press y Stop/Clear Settings.
If you are scanning with the Automatic Document Feeder, your document is
automatically scanned and faxed.
If you placed your document on the scanner glass,
you see this screen after the first page is scanned:
If you need to fax additional pages, select Yes and
press OK. Then place your original on the scanner
glass and press OK to continue. If you don’t need to
fax another page, select No, then press OK.
Note:
If the fax number is busy, you see a redialing message and the product redials after
one minute. To redial immediately, press Redial/Pause.
Other Ways to Dial a Fax Number
In addition to manual transmission, here are some other ways you can enter a fax
number:
■
If you’ve connected a telephone to your product, you
can dial the fax number from the phone. When you
see the screen at right, select Send, then press OK.
Note:
Don’t hang up the phone until the product begins
transmitting the fax.
■
To select a speed dial or group dial entry, press
Speed/Group Dial/Backspace. Select or type the
number of the speed dial entry you want to use,
then press OK.
Sending a Fax 23
■
To redial the last fax number you used, press Redial/Pause. The last fax
number is displayed on the screen.
■
To specify a different time to send your fax, press Menu, press l or r to select
Fax Send Settings, press OK, and select Send Fax Later. Then press r and
select On. (You cannot send or receive any faxes until the delayed fax has been
sent or cancelled.)
■
Press Menu and select Poll to Receive to receive a fax from another fax
machine to which you have dialed (such as a fax information service).
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the Paper Size
setting that matches the size of paper you’ve loaded (see page 19). If the incoming
fax pages are larger than the paper size you loaded, the fax size is reduced to fit or
printed on multiple pages, depending on the Automatic Reduction setting you
select.
If you run out of paper during printing, you see the error message Paper out.
Load more paper and press the x Start button to continue.
To receive faxes automatically, make sure the Auto Answer light on the control
panel is turned on. To turn it on, press the Auto Answer/Space button.
Note:
To change the number of rings before your product answers, see page 17.
To receive faxes manually, press the Auto Answer/Space button to turn off this
feature (and the light). Then follow these steps:
1. When your telephone rings, lift the phone off the
hook. You see this screen:
2. Select Receive, then press OK.
3. If you want to receive the fax, press the x Start
button.
4. After all the pages are received, you see the screen
shown above. Replace the phone on the hook.
24 Faxing a Document or Photo
Printing From a Memory Card
Your product lets you print photos directly from a memory card.
See the online Epson Information Center for instructions on copying memory card
files between your product and a computer; printing photos by date; printing
photos from a slideshow; printing photos directly from your camera; and printing
photos pre-selected in your camera (DPOF™ or Digital Print Order Format).
Inserting the Card
1. Insert the card into the correct slot, as shown. Insert just one card at a time.
The memory card access light flashes, then stays on.
Left slot:
Right slot:
Memory card
access light
SDTM, SDHCTM
miniSDTM*, miniSDHC*
microSD*, microSDHC*
MultiMediaCardTM
MMCplus, MMCmobile*, MMCmicro*
Memory StickTM
Memory Stick DuoTM*
Memory Stick MicroTM*
Memory Stick PROTM
Memory Stick PRO DuoTM*
Memory Stick PRO-HG Duo*
MagicGateTM Memory Stick
MagicGate Memory Stick DuoTM*
xD-Picture CardTM
xD-Picture Card Types H, M, M+
CompactFlash®
MicrodriveTM
* Adapter required
Printing From a Memory Card 25
The image files on your card must meet these requirements:
File format
JPEG with the Exif version 2.21 standard
Image size
80 × 80 pixels to 9200 × 9200 pixels
Number of files
Up to 999 (If there are more than 999 photos on the
card, you can select a group of photos to display.
See your online Epson Information Center.)
2. To remove the card, make sure the memory card access light is not flashing,
then pull the card straight out of its slot.
Caution:
Do not remove the card or turn off the product while the memory card access light
is flashing; you may lose data on the card.
Selecting Photos From the Screen
1. Load Epson photo paper. See page 7 for a list.
2. Press the Home button until Print Photos is
selected, then press OK.
3. Press l or r to select View and Print Photos, then
press OK.
4. Press l or r to move through your photos and
display the one that you want to print.
5. To print more than one copy, press + or – to select the number of copies you
want of that photo.
6. If you want to crop your photo and enlarge the resulting image area to fit onto
your paper, press Display/Crop.
■
To resize the image area, press + or –.
■
To move the image area, use the arrow buttons.
■
To rotate the image area, press Menu.
To check the zoomed image, press OK. Press OK again if you are satisfied with
the changes, or press Back if you need to make further edits.
7. Press l or r to view other photos, select the number of copies, and crop, if
desired.
26 Printing From a Memory Card
8. When you’re done selecting and cropping photos,
press OK. You see the Print Preview screen:
9. To change any of the print settings displayed on the
screen, press Menu, press l or r to select Print
Settings, press OK, and select your settings. After
you finish selecting your settings, press OK again.
10. To change any of the photo adjustments displayed on the screen, press Menu,
l or r to select Photo Adjustments, press OK, and select your settings. After
you finish selecting your settings, press OK again.
11. When you’re ready to print, press
Start.
To cancel printing, press y Stop/Clear Settings.
Note:
To switch the display screen from displaying one photo at a time to 9 photos at a
time, press the Display/Crop button 3 times when viewing your photos.
Inserting the Card 27
Printing From Your Computer
This section describes the basic steps for printing a photo or document stored on
your Windows® or Macintosh® computer. For detailed instructions on printing,
see the online Epson Information Center.
Before you start, make sure you’ve installed your printer software and connected
the product to your computer as described on the Start Here sheet.
Tip:
It’s a good idea to check for updates to your product’s software. See page 44 for
instructions.
Printing in Windows
1. Open a photo or document in an application.
2. Open the File menu and select Print. You see a window like this one:
Select EPSON WorkForce
610 Series
Click here to open
your printer software
3. Select your product, then click the Preferences or Properties button.
Note:
If you see a Setup, Printer, or Options button, click it. Then click Preferences or
Properties on the next screen.
28 Printing From Your Computer
4. On the Main tab, select the basic print settings. Make sure you choose the
correct paper Type setting for the paper you are using (see page 34).
Select the type of
document you’re
printing (choose
Photo or Best
Photo for photos)
Select your
paper Type
Select your
paper Size
Click here for
borderless photos
Select your
document or photo
Orientation
Note:
For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab. For details, see your online Epson Information
Center.
5. To improve the color, contrast, and sharpness of photos, select Fix Photo.
6. To reduce or remove red-eye effects in photos, select Fix Red-Eye.
7. If you want to reduce or enlarge your printout, or print double-sided, click the
Page Layout tab and select settings as necessary.
8. For more printing options, click the Advanced tab.
Note:
For more information about print settings, click Help or see your online Epson
Information Center.
9. Click OK to save your settings.
Printing in Windows 29
10. Click OK or Print to start printing. This window appears and shows the
progress of your print job.
Check ink
cartridge status
Cancel
printing
Printing With a Macintosh
See the section below for your Mac® operating system.
®
Mac OS X 10.5
1. Open a photo or document in an application.
2. Open the File menu and select Print.
3. Select your product as the Printer setting.
Select EPSON WorkForce 610
Click to expand
4. Click d to expand the Print window, if necessary.
30 Printing From Your Computer
5. Select the basic page setup options. For borderless photos, choose a
Paper Size setting with a Sheet Feeder - Borderless option.
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window. (If you’re printing from Preview, you see the settings
shown below.)
Copy and
page settings
Application
settings
6. Choose Print Settings from the pop-up menu, then select the following print
settings:
Choose Print Settings
Select your paper type
(see page 34)
Select Color or
Black/Grayscale output
Select higher quality or
faster printing (if available)
Select Automatic mode
Printing With a Macintosh 31
7. Choose any other printing options you may need from the pop-up menu.
See the online Epson Information Center for details.
Note:
To reduce or remove red-eye effects in photos, choose Extension Settings from
the pop-up menu and select Fix Red-Eye.
8. Click Print.
9. To monitor your print job, click the
printer icon in the dock. Select your
print job, then select an option to cancel, pause, or resume printing, if
necessary.
Cancel
printing
Pause or
resume
printing
Select the
print job
Mac OS X 10.3 and 10.4
1. Open a photo or document in an application.
2. Select Page Setup from the File menu. Select the following settings:
Select WorkForce 610
Select your Paper Size
Select your document
or image orientation
For borderless photos, choose a Sheet Feeder - Borderless option in the
Paper Size list for your paper size.
3. Click OK to close the Page Setup window.
32 Printing From Your Computer
4. Select Print from the File menu. You see a window like this one:
Select WorkForce 610
Select Print Settings
5. Choose Print Settings from the pop-up menu, and select the following print
settings, as necessary:
Pop-up menu
Select your paper type
(see page 34)
Select Color or
Black/Grayscale output
Select higher quality or
faster printing (if available)
Select Automatic mode
Note:
In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the ? button.
6. Click the Advanced button to change additional settings.
Note:
For more information on advanced settings click ?.
7. Choose any other printing options you may need from the pop-up menu.
See the online Epson Information Center for details.
8. Click Print.
Printing With a Macintosh 33
9. To monitor your print job, click the
printer icon in the dock.
Cancel
printing
Pause or
resume
printing
Select the
print job
Selecting the Correct Paper Type
Select the correct Type (see page 29) or Media Type (see page 33) setting in your
printer software. This tells the product what kind of paper you’re using, so the ink
coverage can be adjusted accordingly.
For this paper/media
Select this setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer
Plain Paper/Bright White Paper
Epson Ultra Premium Photo Paper Glossy
Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy
Premium Photo Paper Glossy
Epson Photo Paper Glossy
Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Premium Photo Paper Semi-gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Ultra Premium Presentation Paper
Matte
Premium Presentation Paper Matte
Envelopes
Envelope
34 Printing From Your Computer
Scanning a Document or Photo
You can use your product to scan original documents and photos and save them as
digital files on your computer or other device.
The Epson Scan software provides three scanning modes:
■
Office Mode previews your image and scans text documents quickly.
■
Home Mode previews your image and provides preset options for scanning.
■
Professional Mode previews your image and provides a full array of tools.
Note:
For detailed scanning instructions, see the online Epson Information Center.
Basic Scanning
You can scan from any TWAIN-compliant application using Epson Scan. Or you
can start Epson Scan directly from your computer and save your image to a file.
1. Open the document cover and place your original face-down on the scanner
glass, in the back left corner, as shown on page 9.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start Epson Scan:
■
Windows:
Double-click the EPSON Scan icon on your desktop.
■
Macintosh:
Double-click EPSON Scan in the Applications folder.
■
If you are scanning from an application, start your application. Then
open the File menu, choose Import or Acquire, and select your product.
Scanning a Document or Photo 35
4. Epson Scan opens in Office Mode the first time you use it. (You can change
the scan mode using the Mode selector in the upper right corner.)
Click here to change
the scan mode
Note:
You cannot use Home mode to scan with the Automatic Document Feeder.
5. Click Scan.
Note:
If you started Epson Scan by double-clicking EPSON Scan, you see a File Save
Settings window. Select the name, location, and format (such as PDF) for your
scanned document, then click OK.
6. If you started Epson Scan by double-clicking EPSON Scan, open the file by
double-clicking it in Windows Explorer or Macintosh Finder.
If you started Epson Scan from another application, your scanned image
appears in the application’s window.
36 Scanning a Document or Photo
Scanning Multiple Pages
You can scan a document and save it on your computer in PDF or another format.
With the Automatic Document Feeder, you can scan up to 30 letter- or A4-size or
10 legal-size pages at a time.
1. Place your document in the Automatic Document Feeder (see page 10).
2. Do one of the following to start Epson Scan:
■
Windows: Double-click the EPSON Scan icon on your desktop.
■
Macintosh: Double-click EPSON Scan in the Applications folder.
3. Select Office Mode in the upper right.
4. Select the Image Type.
5. Select Auto Detect or ADF (Automatic
Document Feeder) as the Document
Source setting.
6. Select the Size of the originals and their
Orientation on the scanner.
7. Select the scanning Resolution based on how you will use the scanned image:
■
E-mail, view on a computer screen, or post on the web: 96 to 150 dpi
■
Print or convert to editable text (OCR): 300 dpi
■
Fax: 200 dpi
8. Click the Preview button to scan and eject the first page. Place the page back
on top of the other pages and reload them in the feeder.
9. If desired, draw a marquee (or box) around the area you want to scan in the
Preview window. Adjust the image quality, if necessary. See the online Epson
Information Center for details.
10. Click Scan and select the name, location, and format (such as PDF) for your
scanned document. Then click OK.
To open the file, double-click it in Windows Explorer or Macintosh Finder.
Scanning Multiple Pages 37
Maintaining Your All-in-One
Follow the steps here to check and clean the print head, and replace ink cartridges.
To align the print head, if necessary, see the online Epson Information Center.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, the print head nozzles may be
clogged. Follow these steps to check the print head nozzles:
1. Load letter- or A4-size plain paper in the sheet feeder (see page 6).
2. Press the Home button.
3. Press l, r, u, or d to select Setup, then press OK.
4. Press l or r to select Maintenance, then press OK.
You see this screen:
5. Select Nozzle Check and press OK.
6. Press x Start.
7. Check the nozzle check pattern that prints to see if
there are gaps in the lines.
Nozzles
are clean
Nozzles need
cleaning
8. If there are no gaps, the print head is clean. Select Finish Nozzle Check and
press OK.
If there are gaps or the pattern is faint, select Head Cleaning and press OK.
Then press x Start to clean the print head.
38 Maintaining Your All-in-One
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to
clean it when a cartridge is low. You must replace the cartridge first (see page 42).
1. Load letter- or A4-size plain paper in the sheet feeder (see page 6).
2. Press the Home button.
3. Press l, r, u, or d to select Setup, then press OK.
4. Press l or r to select Maintenance, then press OK.
You see this screen:
5. Select Head Cleaning and press OK.
6. Press x Start.
Cleaning takes about 2 minutes. When it’s finished,
you see a message on the display screen.
Caution:
Never turn off the printer during a cleaning cycle or you may damage it.
7. Select Nozzle Check and press OK. Then press x Start to run a nozzle check
and confirm that the print head is clean.
8. If there are still gaps or the pattern is faint, repeat steps 5 through 7 to run
another cleaning cycle and check the nozzles again.
9. Select Finish Nozzle Check and press OK when you’re done.
Note:
If you don’t see any improvement after cleaning the print head four times, turn off your
product and wait at least six hours to let any dried ink soften. Then try printing again.
If you do not use your product often, it is a good idea to print a few pages at least once
a month to maintain good print quality.
Cleaning the Print Head 39
Checking the Ink Cartridge Status
Your product will let you know when an ink cartridge is low or expended by
displaying a message on its display screen or your computer. You cannot print or
copy when an ink cartridge is expended even if the other cartridges are not
expended. Replace any expended cartridges before printing or copying.
To check ink cartridge status from the display screen anytime, follow these steps:
1. Press the Home button.
2. Press l or r to select Setup and press OK.
3. Press l or r to select Ink Levels, then press OK. You
see a screen like this:
A cartridge marked with
is getting low on ink.
See page 42 to replace the cartridge, if necessary.
4. Press OK to exit.
A window may appear on your computer screen when you try to print when ink is
low. This window can optionally display ink offers and other updates retrieved
from an Epson website.
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your
online Epson Information Center.
40 Maintaining Your All-in-One
Purchasing Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Use the following part numbers when you order or purchase new ink cartridges:
Ink color
Standard-capacity
High-capacity
Extra High-capacity
Black
69
68
97
Magenta
69
68
—
Yellow
69
68
—
Cyan
69
68
—
Note:
We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality, a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. Your product ships with full cartridges
and part of the ink from the first cartridges is used for priming the product.
For best printing results, use up a cartridge within six months of opening the package.
Store ink cartridges in a cool, dark place. If cartridges were exposed to a cold
environment, allow them to warm up to room temperature for at least 3 hours before
using them.
Purchasing Epson Ink Cartridges 41
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new
cartridges immediately after removing the old ones.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are
vacuum packed to maintain reliability.
Leave the expended cartridge(s) installed until you have obtained a replacement, or the
ink remaining in the print head nozzles may dry out.
1. Turn on your product.
If a cartridge is expended, you see a message on the
display screen. Note which cartridges need to be
replaced and press OK. (You cannot print until you
have replaced any expended ink cartridges.)
If you’re replacing a cartridge before you see a message on the display screen,
press the Home button, press l, r, u, or d to select Setup, then press OK.
Press l or r to select Maintenance, then press OK. Select Ink Cartridge
Replacement and press OK.
2. Lift up the scanner, then open the cartridge cover.
3. Squeeze the tab on the cartridge and lift it straight
up. Dispose of it carefully. Do not take the used
cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water. Keep ink cartridges out of the
reach of children.
42 Maintaining Your All-in-One
4. Before you open the new cartridge
package, shake it gently four or five
times. Then remove the cartridge
from the package. Do not touch the
green chip on the side.
5. Remove the yellow tape from the
bottom of the ink cartridge.
Caution:
Do not remove any other labels or seals, or ink may leak.
6. Insert the new ink cartridge into the holder and push it down until it clicks
into place.
7. Once you replace all the cartridges that need replacing, close the cartridge
cover and push it down until it clicks into place.
8. Lower the scanner.
9. Press OK to begin charging the ink. This takes about 3 minutes. When you
see a completion message on the display screen, ink charging is finished.
Caution:
Never turn off your product while ink is charging or you’ll waste ink. If you see an ink
replacement message on the display screen, press OK and press down all the
cartridges securely. Then press OK again.
Note:
If you replaced a cartridge while copying a document or photo, cancel printing and
make sure your original is still placed correctly on the scanner glass. Then copy your
original again.
If you remove a low or expended ink cartridge, you cannot reinstall and use the
cartridge.
Replacing Ink Cartridges 43
Solving Problems
If you have a problem with your product, check the messages on the LCD display
screen to diagnose the cause. You can also check “Problems and Solutions” on
page 46 or see the online Epson Information Center for more detailed help.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to
your product’s software. Open your online Epson Information Center and select
Download the Latest Software or visit Epson’s support website at epson.com/
support (U.S.) or epson.ca (Canada).
With Windows, you can right-click the printer icon on your task bar and select
Driver Update. You can also Click
or Start, select All Programs or
Programs, select EPSON, select your printer’s folder, and click Driver Update.
44 Solving Problems
Error Indicators
LCD display screen message
Problem and solution
Paper jam. Open the scanner
unit and remove the jammed
paper. Then close the scanner
unit and press x. See your
documentation or Epson.com.
Paper is jammed. Carefully remove the jam
(see page 47).
Paper jam. Open the scanner
unit, remove jammed paper,
then power off and on again. For
details, see your documentation
or Epson.com.
Communication error. Make
sure the computer is connected,
then try again.
Make sure the computer is connected
correctly. If the error message still appears,
make sure that scanning software is installed
on your computer and that the software
settings are correct.
A printer error has occurred.
Turn power off and then on
again. For details, see your
documentation or Epson.com.
Turn your product off, make sure no paper is
jammed inside (see page 47), and turn it
back on. If the error is not resolved, contact
Epson for help (see page 50).
A scanner error has occurred.
Turn power off and then on
again. If the error is not fixed,
visit Epson.com for technical
support.
Turn your product off and then back on. If
the error is not resolved, contact Epson for
help (see page 50).
The printer’s ink pads are
nearing the end of their service
life. Please contact Epson
Support.
Parts inside your product are at the end of
their service life. Contact Epson for help (see
page 50).
The printer’s ink pads are at the
end of their service life. Please
contact Epson Support.
Error Indicators 45
LCD display screen message
Problem and solution
Error in the data. The document
cannot be printed. The data is
not available because of a
malfunction in the sending
device.
See the documentation for the device
transmitting the data.
Error in the data. The document
may not be printed correctly. A
part of the data is corrupted or
cannot be buffered.
Cannot recognize the device.
Cannot recognize the memory
card or disk.
Backup Error.
Error Code xxxxxxxx
The memory card or storage device is not
inserted correctly or there is a problem with
the card or device. Remove it and check the
card or device. If you’re using a memory
card, make sure it is compatible with your
product (see page 25).
A problem occurred and backup was
canceled. Make a note of the error code and
contact Epson for help (see page 50).
Problems and Solutions
Check the solutions below if you’re having trouble using your product.
Note:
If the screen is dark, your product is in sleep mode to save power. Press any button
(except the P On button) to wake it up.
Printing and Copying Problems
■
Make sure your paper is loaded printable side up (usually the whiter, brighter,
or glossy side). Load it short edge first, and against the right edge guide. Don’t
load paper above the arrow mark inside the guide.
■
Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel when copying (see page 11), when faxing (see
page 24), or in your printer software (see page 34).
■
Make sure your original is positioned against the back left corner of the
scanner glass. If the edges are cropped, move your original away from the
edges slightly.
46 Solving Problems
Paper Feeding Problems
■
If paper doesn’t feed correctly, remove it from the sheet feeder. Tap the edges
to align the stack of paper and flip through the stack to separate the sheets a
little. Then reload the paper against the right side, and slide the left edge guide
against the paper (but not too tightly).
■
Do not load too many sheets at once (see page 6).
■
Do not load paper with holes punched in it.
■
If paper has jammed:
1. Press x Start to eject the jammed paper.
2. If paper is still jammed, gently pull it out from the output tray or sheet
feeder.
3. If paper is stuck inside, press the P On button to turn off the printer.
Then lift the scanner, remove the jammed paper and torn pieces, close the
scanner, and turn the printer back on.
Problems and Solutions 47
■
If documents don’t feed correctly in the Automatic Document Feeder, make
sure the corners of the paper are not bent, folded, or curled up. Do not load
too many sheets at once (see page 10).
■
If documents have jammed in the Automatic Document Feeder:
1. Open the ADF cover and pull any paper out to the left.
Caution:
Do not try to remove the paper without opening the ADF cover first, or you
could damage the mechanism.
2. Select Yes or press OK to clear any messages on the display screen.
3. Reload the paper.
Faxing Problems
■
Make sure the recipient’s fax machine is turned on and working.
■
Make sure the LINE port on your product is connected to a telephone wall
jack. Verify that the telephone wall jack works by connecting a phone to it.
■
If the line has static, press the Home button and select Setup. Press l or r to
select Fax Setting, press OK, select Communication, then press OK. Turn
off the V.34 and ECM (Error Correction Mode) settings.
■
If your product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the necessary
filter.
48 Solving Problems
■
If fax calls are disconnected when you hang up, make sure a phone or
answering machine is connected to the EXT. port.
■
If an answering machine is connected, be sure to set the number of rings to
answer for receiving faxes to be greater than the number of rings for the
answering machine (see page 17).
Print Quality Problems
If you have any problems with the copy or print quality, try these solutions:
■
For the best print quality, use Epson special papers (see page 7) and genuine
Epson ink cartridges (see page 42).
■
If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 38) to see if the print head needs cleaning.
■
If you notice jagged vertical lines, you may need to align the print head. See
the online Epson Information Center for instructions.
■
The ink cartridges may be low on ink. Check your cartridge status (see
page 40) and replace cartridges, if necessary (see page 42).
■
Make sure the document is placed flat against the scanner glass and your
product is not tilted or placed on an uneven surface.
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended and may permanently scratch the surface), or use a small
amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner
directly on the glass.
■
Make sure your paper isn’t damp or curled.
■
Use a support sheet with special paper (such as a sheet of plain paper beneath
the special paper sheet) or load your paper one sheet at a time. Remove sheets
from the output tray so not too many collect at a time.
■
Make sure that the paper support extensions are fully extended (see page 6).
Problems and Solutions 49
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
Product name (WorkForce 610 Series)
■
Product serial number (located on the label in back)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and description of the problem
Then call:
■
U.S.: (562) 276-4382, 6 AM – 6 PM, Pacific Time, Monday through Friday
■
Canada: (905) 709-3839, 6 AM – 6 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Other Software Technical Support
ArcSoft Print Creations™
www.arcsoft.com/support
50 Solving Problems
NewSoft® Presto! PageManager®
(408) 503-1212
Fax (408) 503-1201
ContactUs@newsoftinc.com
Notices
Important Safety Instructions
Before using your product, read and follow the safety instructions here and in your online
Epson Information Center:
■
Be sure to follow all warnings and instructions marked on the product.
■
Use only the type of power source indicated on the product label.
■
Use only the power cord that comes with the product. Use of another cord may cause
fires or shock. Do not use the cord with any other equipment.
■
Place the product near a wall outlet where the plug can be easily unplugged.
■
If you won’t be using the product for a long period, unplug the power cord from the
electrical outlet.
■
Always turn off the product using the P On button, and wait until the P On light
stops flashing before unplugging the printer or cutting off power to the electrical
outlet.
■
Avoid plugging the product into an outlet on the same circuit as a photo copier or air
control system that regularly switches on and off, or on an outlet controlled by a wall
switch or timer.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the product, make sure the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.
■
Place the product on a flat, stable surface that extends beyond its base in all directions.
It will not operate properly if it is tilted or at an angle.
■
Before transporting the printer, make sure that the print head is in the home (far
right) position and the ink cartridges are in place.
■
When storing or transporting the product, do not tilt it, stand it on its side, or turn it
upside down; otherwise ink may leak from the cartridges.
■
Avoid placing the product in locations that are subject to rapid changes in heat or
humidity, shocks or vibrations, or dust.
■
Leave enough room around the product for sufficient ventilation. Make sure the back
of the product is at least 4 inches (10 cm) away from the wall.
■
Do not place the product near a radiator or heating vent or in direct sunlight.
Notices 51
■
Do not block or cover openings in the product case or insert objects through the slots.
■
Do not use aerosol products that contain flammable gases inside or around the
printer. Doing so may cause fire.
■
Do not press too hard on the document table when placing the originals.
■
Do not open the scanner section while the product is in use.
■
Do not touch the flat white cable inside the product, and be careful not to trap your
fingers when lowering the scanner.
■
Do not spill liquid on the product.
■
Adjust only those controls that are covered by the operating instructions. Except as
specifically explained in your documentation, do not attempt to service the product
yourself.
■
Unplug the product and refer servicing to qualified service personnel under the
following conditions: if the power cord or plug is damaged; if liquid has entered the
product; if the product has been dropped or the case damaged; if the product does not
operate normally or exhibits a distinct change in performance.
WARNING:
The cords included with this product contain chemicals, including lead, known to the
State of California to cause birth defects or other reproductive harm. Wash hands after
handling. (This notice is provided in accordance with Proposition 65 in Cal. Health &
Safety Code § 25249.5 and following.)
LCD Screen Safety
■
Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical
cleansers.
■
If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on
your hands, wash them thoroughly with soap and water. If the liquid crystal solution
gets into your eyes, flush them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor immediately.
Ink Cartridge Safety Instructions
■
Keep ink cartridges out of the reach of children and do not drink the ink.
■
Be careful when you handle used ink cartridges; there may be ink remaining around
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water.
■
Do not put your hand inside the product or touch any cartridges during printing.
52 Notices
■
Install a new ink cartridge immediately after removing an expended one. Leaving
cartridges uninstalled can dry out the print head and may prevent the product from
printing.
■
If you remove an ink cartridge for later use, protect the ink supply area from dirt and
dust and store it in the same environment as the product. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area. Do not store the cartridge upside down.
■
Do not shake ink cartridges after opening their packages; this can cause leakage.
Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to
reduce the risk of fire, electric shock, and personal injury, including the following:
■
Do not use the Epson product near water.
■
Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.
■
Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution:
To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser
that the Epson printer covered by this limited warranty statement, if purchased and
operated only in the United States or Canada, will be free from defects in workmanship
and materials for the warranty period, as measured from the date of original purchase.
The “warranty period” means two years, if you registered your printer purchase with
Epson within 60 days of purchase, and one year otherwise. For residents of California or
Quebec, failure to submit the product registration form does not diminish your warranty
rights. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective
during the warranty period, please call the Epson ConnectionSM at (562) 276-4382 (U.S.)
or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at its option, exchange or
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Notices 53
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement printer in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to
Epson or its authorized service center, where the printer will be repaired and sent back to
you. You are responsible for packing the printer and for all costs to and from the Epson
authorized service center. When warranty service involves the exchange of the printer or a
part, the item replaced becomes Epson property. The replacement printer or part may be
new or refurbished to the Epson standard of quality, and, at Epson's option, may be
another model of like kind and quality. Exchange products and parts assume the
remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high
duty purposes is not considered normal use; damage, maintenance or service from such use
will not be covered under this warranty. This warranty is not transferable. This warranty
does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer
or user-added boards or components. Epson is not responsible for warranty service should
the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping, damage caused by disasters such
as fire, flood, and lightning, improper electrical current, software problems, interaction
with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the
costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
54 Notices
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON
OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF
THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and
some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not apply to you. This warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction
to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at:
http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit
http://www.epson.com/support.
You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We:
Located at:
Epson America, Inc.
MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Trade Name:
Epson
Type of Product: Multifunction printer
Model:
C363B
Notices 55
FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the back side is a label that contains, among other information, the FCC
registration number and the ringer equivalence number (REN) for this equipment. You
must, upon request, provide this information to your local telephone company. The
information associated with the services the equipment is to be connected are REN: 0.1B,
Jack type: RJ-11C.
The REN is useful to determine the quantity of devices that you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected to one line
should not exceed five (5.0). To be certain of the number of devices that you may connect
to your line, you may want to contact your local telephone company to determine the
maximum REN for your calling area. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:
BKMFA01BC363B. The digits represented by 01B are the REN without a decimal point
(e.g., 01B is a REN of 0.1B). For earlier products, the REN is separately shown on the
label.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
Should this equipment cause harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible they will notify you in advance that
temporary discontinuance of service may be required. But if advanced notice isn’t
practical, the telephone company will notify you as soon as possible. You will be informed
of your right to file a complaint with the FCC. The telephone company may make
changes in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.
This product is not intended to be repaired. If you experience trouble with this
equipment, please contact:
Name:
Address:
Telephone:
Epson America, Inc.
3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.
(562) 981-3840
The telephone company may ask that you disconnect this equipment from the network
until the problem has been corrected or until you are sure that the equipment is not
malfunctioning.
56 Notices
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use
a computer or other electronic device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time it is sent and an identification of
the business or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual. In order to
program this information into your fax machine, follow the instructions in “Entering Fax
Header Information” on page 18.
According to the FCC’s electrical safety advisory, we recommend that you may install an
AC surge arrestor in the AC outlet to which this equipment is connected. Telephone
companies report that electrical surges, typically lightning transients, are very destructive
to customer terminal equipment connected to AC power sources and that this is a major
nationwide problem.
If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this equipment Model C363B does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Notices 57
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
For Canadian Users
1. This product meets the applicable Industry Canada technical specifications.
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.
2. The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux
qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut
consister en une combinaison quelconque de dispositifs, à la seule condition que la somme
d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
58 Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with this
Epson product. Epson is not responsible for any use of this information as applied to other
equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when
using any Epson product. While some countries’ laws permit limited copying or reuse of
copyrighted material in certain circumstances, those circumstances may not be as broad as
some people assume. Contact your legal advisor for any questions regarding copyright law.
Trademarks
Epson Exceed Your Vision is a registered logomark; and Supplies Central is a service mark
of Seiko Epson Corporation.
WorkForce is a registered trademark and Epson Connection is a service mark of Epson
America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
This information is subject to change without notice.
© 2009 Epson America, Inc. 4/09
Notices 59
CPD-27497
Printed in XXXXXX