Epson WF-4630 User's Guide

WF-4630/WF-4640 User's Guide
Contents
WF-4630/WF-4640 User's Guide ............................................................................................................... 13
Product Basics ..........................................................................................................................................
Using the Control Panel .....................................................................................................................
Control Panel Buttons and Lights ..................................................................................................
Status Icon Information .............................................................................................................
Status Button Information .........................................................................................................
Setting a Password and Locking the Control Panel .......................................................................
Entering Characters on the LCD Screen...................................................................................
Using Presets............................................................................................................................
Changing LCD Screen Language..................................................................................................
Adjusting Control Panel Sounds ....................................................................................................
Adjusting the Screen Brightness....................................................................................................
Turning Off the Operation Time Out Setting ..................................................................................
Product Parts Locations .....................................................................................................................
Product Parts - Top........................................................................................................................
Product Parts - Inside ....................................................................................................................
Product Parts - Back......................................................................................................................
Using Eco Mode and Other Power Saving Settings ...........................................................................
Changing the Eco Settings ............................................................................................................
Changing the Sleep Timer Settings ...............................................................................................
Changing the Power Off Timer Settings ........................................................................................
Epson Connect Solutions for Smartphones, Tablets, and More .........................................................
Using Epson Email Print ...............................................................................................................
Using the Epson iPrint Mobile App ................................................................................................
Using Epson Remote Print ...........................................................................................................
Using Epson Scan to Cloud...........................................................................................................
Using AirPrint ....................................................................................................................................
Using Google Cloud Print ...................................................................................................................
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Wi-Fi or Wired Networking........................................................................................................................ 38
Wi-Fi Infrastructure Mode Setup......................................................................................................... 38
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Selecting Wireless Network Settings From the Control Panel .......................................................
Wi-Fi Direct Mode Setup ....................................................................................................................
Enabling Wi-Fi Direct Mode ...........................................................................................................
Wi-Fi Protected Setup (WPS).............................................................................................................
Using WPS to Connect to a Network .............................................................................................
Printing a Network Status Sheet.........................................................................................................
Changing or Updating Network Connections .....................................................................................
Accessing the Web Config Utility ...................................................................................................
Changing a USB Connection to a Wi-Fi Connection......................................................................
Changing a Wi-Fi Connection to a Wired Network Connection......................................................
Connecting to a New Wi-Fi Router ................................................................................................
Disabling Wi-Fi Features ...............................................................................................................
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Loading Paper ...........................................................................................................................................
Loading Paper in the Cassette ...........................................................................................................
Loading Paper and Envelopes in the Rear Paper Feed Slot ..............................................................
Paper Loading Capacity .....................................................................................................................
Available Epson Papers .....................................................................................................................
Selecting the Paper Settings for Each Source - Control Panel ...........................................................
Paper Type Settings .....................................................................................................................
Selecting Default Paper Settings - Administrator................................................................................
Selecting the Default Printer Settings ............................................................................................
Paper Source Settings Options.................................................................................................
Setting the Universal Print Settings ...............................................................................................
Universal Print Settings Options ...............................................................................................
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Placing Originals on the Product ............................................................................................................. 71
Placing Originals on the Scanner Glass ............................................................................................. 71
Placing Originals in the Automatic Document Feeder ........................................................................ 72
Copying ...................................................................................................................................................... 75
Copying Documents or Photos........................................................................................................... 75
Copying Options................................................................................................................................. 76
Printing From a Computer ........................................................................................................................ 79
Printing with Windows ........................................................................................................................ 79
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Selecting Basic Print Settings - Windows ...................................................................................... 79
Paper Source Options - Windows ............................................................................................. 81
Print Quality Options - Windows ............................................................................................... 82
Multi-Page Printing Options - Windows..................................................................................... 82
Selecting Double-sided Printing Settings - Windows ..................................................................... 83
Double-sided Printing Options - Windows................................................................................. 85
Print Density Adjustments - Windows ....................................................................................... 86
Selecting Additional Layout and Print Options - Windows ............................................................. 87
Custom Color Correction Options - Windows............................................................................ 89
Image Options and Additional Settings - Windows.................................................................... 90
Header/Footer Settings - Windows ........................................................................................... 90
Selecting a Printing Preset - Windows........................................................................................... 91
Selecting Extended Settings - Windows ........................................................................................ 93
Extended Settings - Windows ................................................................................................... 94
Printing Your Document or Photo - Windows................................................................................. 95
Selecting Default Print Settings - Windows.................................................................................... 96
Changing the Language of the Printer Software Screens ......................................................... 97
Changing Automatic Update Options ............................................................................................ 98
Printing with OS X .............................................................................................................................. 99
Selecting Basic Print Settings - OS X ......................................................................................... 100
Paper Source Options - OS X ................................................................................................. 103
Print Quality Options - OS X.................................................................................................... 104
Print Options - OS X................................................................................................................ 104
Selecting Page Setup Settings - OS X......................................................................................... 105
Selecting Print Layout Options - OS X ......................................................................................... 106
Selecting Double-sided Printing Settings - OS X ......................................................................... 107
Double-sided Printing Options and Adjustments - OS X ......................................................... 108
Managing Color - OS X................................................................................................................ 109
Color Matching and Color Options - OS X............................................................................... 110
Selecting Printing Preferences - OS X......................................................................................... 111
Printing Preferences - OS X.................................................................................................... 112
Printing Your Document or Photo - OS X..................................................................................... 113
Checking Print Status - OS X .................................................................................................. 114
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Cancelling Printing Using a Product Button...................................................................................... 115
Scanning ..................................................................................................................................................
Starting a Scan.................................................................................................................................
Starting a Scan Using the Product Control Panel ........................................................................
Adding and Assigning Scan Jobs............................................................................................
Starting a Scan with Document Capture Pro or Document Capture ............................................
Starting a Scan Using the Epson Scan Icon ................................................................................
Starting a Scan from a Scanning Program...................................................................................
Selecting Epson Scan Settings ........................................................................................................
Scan Modes.................................................................................................................................
Selecting the Scan Mode.............................................................................................................
Scanning in Office Mode..............................................................................................................
Available Document Source Settings - Office Mode................................................................
Selecting a Scan Area - Office Mode ......................................................................................
Available Image Adjustments - Office Mode ...........................................................................
Scanning in Professional Mode ...................................................................................................
Available Document Source Settings - Professional Mode .....................................................
Available Image Types - Professional Mode ...........................................................................
Selecting a Scan Area - Professional Mode ............................................................................
Available Image Adjustments - Professional Mode .................................................................
Selecting a Scan Size - Professional Mode.............................................................................
Image Preview Guidelines...........................................................................................................
Scan Resolution Guidelines ........................................................................................................
Selecting Scan File Settings ........................................................................................................
Available Scanned File Types and Optional Settings..............................................................
Scanning with OS X Using Image Capture.......................................................................................
Available Scan Settings - OS X Image Capture...........................................................................
Scanning Special Projects................................................................................................................
Scanning to a SharePoint Server or Cloud Service .....................................................................
Scanning Multi-Page Originals as Separate Files........................................................................
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Faxing....................................................................................................................................................... 156
Connecting a Telephone or Answering Machine .............................................................................. 156
Setting Up Fax Features .................................................................................................................. 160
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Setting Up Basic Fax Features ....................................................................................................
Selecting Your Country or Region...........................................................................................
Selecting the Date and Time...................................................................................................
Using the Fax Setup Wizard ...................................................................................................
Selecting the Line Type...........................................................................................................
Setting the Number of Rings to Answer ..................................................................................
Selecting Advanced Fax Settings ................................................................................................
User Default Settings - Fax .....................................................................................................
Send Settings - Fax.................................................................................................................
Receive Settings - Fax ............................................................................................................
Output Settings - Fax ..............................................................................................................
Basic Settings - Fax ................................................................................................................
Security Settings - Fax ............................................................................................................
Setting Up Fax Features Using the Fax Utility - Windows............................................................
Setting Up Fax Features Using the Fax Utility - OS X..................................................................
Setting Up Contacts and Contact Groups.........................................................................................
Setting Up Contacts Using the Product Control Panel.................................................................
Creating a Contact ..................................................................................................................
Editing or Deleting a Contact ..................................................................................................
Creating a Contact Group .......................................................................................................
Editing or Deleting a Contact Group........................................................................................
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows ............................................
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X ..................................................
Sending Faxes .................................................................................................................................
Sending Faxes from the Product Control Panel...........................................................................
Sending a Fax Using the Keypad, Contact List, or History ......................................................
Fax Sending Options ..............................................................................................................
Sending a Fax at a Specified Time .........................................................................................
Sending a Fax on Demand .....................................................................................................
Sending a Stored Fax .............................................................................................................
Dialing Fax Numbers from a Connected Telephone ...............................................................
Sending Faxes Using the Fax Utility - Windows ..........................................................................
Sending Faxes Using the Fax Utility - OS X.................................................................................
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Receiving Faxes...............................................................................................................................
Fax Reception .............................................................................................................................
Receiving Faxes Automatically ...................................................................................................
Receiving Faxes Manually...........................................................................................................
Receiving a Fax by Polling ..........................................................................................................
Viewing a Fax on the LCD Screen ...............................................................................................
Checking Fax Status .......................................................................................................................
Printing Fax Reports.........................................................................................................................
Fax Report Options .....................................................................................................................
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Using USB Flash Drives With Your Product ......................................................................................... 217
Inserting a USB Flash Drive ............................................................................................................. 217
USB Device Photo File Specifications ......................................................................................... 217
Removing a USB Flash Drive........................................................................................................... 217
Viewing and Printing From the LCD Screen ..................................................................................... 218
Printing JPEG Photos.................................................................................................................. 218
Printing TIFF Files ...................................................................................................................... 220
Photo Adjustment Options - Device Mode ................................................................................... 220
Print Setting Options - Device Mode............................................................................................ 221
Transferring Files on a USB Flash Drive .......................................................................................... 222
Setting Up File Sharing for File Transfers From Your Computer ................................................. 222
Transferring Files from a USB Flash Drive to Your Computer ..................................................... 223
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 225
Check Cartridge and Maintenance Box Status................................................................................. 225
Checking Cartridge Status on the LCD Screen............................................................................ 225
Checking Cartridge and Maintenance Box Status with Windows ................................................ 226
Checking Cartridge and Maintenance Box Status with OS X....................................................... 229
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 230
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 230
Removing and Installing Ink Cartridges............................................................................................ 231
Printing With Black Ink and Expended Color Cartridges................................................................... 235
Printing With Expended Color Cartridges - Windows................................................................... 235
Printing With Expended Color Cartridges - OS X......................................................................... 236
Conserving Low Black Ink with Windows ......................................................................................... 238
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Replacing the Maintenance Box....................................................................................................... 238
Adjusting Print Quality............................................................................................................................
Print Head Maintenance...................................................................................................................
Print Head Nozzle Check.............................................................................................................
Checking the Nozzles Using the Product Control Panel .........................................................
Checking the Nozzles Using a Computer Utility ......................................................................
Print Head Cleaning ....................................................................................................................
Cleaning the Print Head Using the Product Control Panel ......................................................
Cleaning the Print Head Using a Computer Utility...................................................................
Print Head Alignment .......................................................................................................................
Aligning the Print Head Using the Product Control Panel ............................................................
Aligning the Print Head Using a Computer Utility.........................................................................
Cleaning the Paper Guide ................................................................................................................
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Cleaning and Transporting Your Product ............................................................................................. 257
Cleaning Your Product ..................................................................................................................... 257
Transporting Your Product ............................................................................................................... 259
Solving Problems ....................................................................................................................................
Checking for Software Updates........................................................................................................
Product Status Messages ................................................................................................................
Status Menu Error Codes .................................................................................................................
Running a Product Check ................................................................................................................
Resetting Control Panel Defaults .....................................................................................................
Solving Setup Problems ...................................................................................................................
Noise After Ink Installation ...........................................................................................................
Software Installation Problems ....................................................................................................
Solving Network Problems ...............................................................................................................
Product Cannot Connect to a Wireless Router or Access Point ..................................................
Network Software Cannot Find Product on a Network.................................................................
Product Does Not Appear in OS X Printer Window......................................................................
Cannot Print Over a Network.......................................................................................................
Cannot Scan Over a Network ......................................................................................................
Solving Copying Problems ...............................................................................................................
Product Makes Noise, But Nothing Copies..................................................................................
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Product Makes Noise When It Sits for a While.............................................................................
Solving Paper Problems...................................................................................................................
Paper Feeding Problems.............................................................................................................
Paper Jam Problems Inside the Product .....................................................................................
Paper Jam Problems in the Cassette ..........................................................................................
Paper Jam Problems in the Duplexer (Rear Cover).....................................................................
Document Jams in the Automatic Document Feeder...................................................................
Paper Ejection Problems .............................................................................................................
Solving Problems Printing from a Computer.....................................................................................
Nothing Prints ..............................................................................................................................
Product Icon Does Not Appear in Windows Taskbar ...................................................................
Printing is Slow ............................................................................................................................
Solving Page Layout and Content Problems ....................................................................................
Inverted Image.............................................................................................................................
Too Many Copies Print ................................................................................................................
Blank Pages Print ........................................................................................................................
Incorrect Margins on Printout.......................................................................................................
Incorrect Characters Print............................................................................................................
Incorrect Image Size or Position ..................................................................................................
Slanted Printout ...........................................................................................................................
Solving Print Quality Problems .........................................................................................................
White or Dark Lines in Printout ....................................................................................................
Blurry or Smeared Printout ..........................................................................................................
Faint Printout or Printout Has Gaps .............................................................................................
Grainy Printout.............................................................................................................................
Incorrect Colors ...........................................................................................................................
Solving Scanning Problems .............................................................................................................
Scanning Software Does Not Operate Correctly .........................................................................
Cannot Start Epson Scan ............................................................................................................
Solving Scanned Image Quality Problems .......................................................................................
Image Consists of a Few Dots Only.............................................................................................
Line of Dots Appears in All Scanned Images...............................................................................
Straight Lines in an Image Appear Crooked ................................................................................
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Image is Distorted or Blurry ......................................................................................................... 298
Image Colors are Patchy at the Edges ........................................................................................ 299
Image is Too Dark ....................................................................................................................... 299
Back of Original Image Appears in Scanned Image .................................................................... 299
Ripple Patterns Appear in an Image ............................................................................................ 299
Scanned Image Colors Do Not Match Original Colors................................................................. 300
Scan Area is Not Adjustable in Thumbnail Preview ..................................................................... 300
Scanned Image Edges are Cropped ........................................................................................... 301
Solving Faxing Problems.................................................................................................................. 301
Cannot Send or Receive Faxes ................................................................................................... 301
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 302
When to Uninstall Your Product Software ........................................................................................ 303
Uninstalling Product Software - Windows .................................................................................... 303
Uninstalling Product Software - OS X .......................................................................................... 304
Where to Get Help............................................................................................................................ 304
Technical Specifications ........................................................................................................................
Windows System Requirements ......................................................................................................
OS X System Requirements.............................................................................................................
Printing Specifications ......................................................................................................................
Scanning Specifications ...................................................................................................................
Automatic Document Feeder (ADF) Specifications ..........................................................................
Fax Specifications ............................................................................................................................
Paper Specifications ........................................................................................................................
Printable Area Specifications ...........................................................................................................
Ink Cartridge Specifications..............................................................................................................
Dimension Specifications .................................................................................................................
Electrical Specifications ...................................................................................................................
Environmental Specifications ...........................................................................................................
Interface Specifications ....................................................................................................................
Network Interface Specifications ......................................................................................................
Safety and Approvals Specifications ................................................................................................
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Notices ..................................................................................................................................................... 317
General Product Safety Instructions................................................................................................. 317
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Ink Cartridge Safety Instructions.................................................................................................. 319
LCD Screen Safety Instructions................................................................................................... 320
Wireless Connection Safety Instructions ..................................................................................... 320
Telephone Equipment Safety Instructions ................................................................................... 320
FCC Compliance Statement............................................................................................................. 321
Software Notice................................................................................................................................ 323
Trademarks ...................................................................................................................................... 326
Copyright Notice............................................................................................................................... 326
libTIFF Software Acknowledgment.............................................................................................. 327
A Note Concerning Responsible Use of Copyrighted Materials................................................... 327
Default Delay Times for Power Management for Epson Products ............................................... 328
Copyright Attribution .................................................................................................................... 328
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WF-4630/WF-4640 User's Guide
Welcome to the WF-4630/WF-4640 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Eco Mode and Other Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Setting a Password and Locking the Control Panel
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Parent topic: Product Basics
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Control Panel Buttons and Lights
Note: The illustrations in this manual show the WF-4630. The instructions apply to both the WF-4630
and WF-4640 unless otherwise noted.
1
The
2
The
3
The
4
The
Reset button
5
The
Stop button
6
The LCD screen
7
The
8
The Status button and lights
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The numeric keypad
10
The C clear button
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The
B&W button
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The
Color button
power button and light
home button
Interrupt button
back button
Status Icon Information
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Status Button Information
Parent topic: Using the Control Panel
Status Icon Information
Your product may display status icons on the LCD screen for certain product status conditions. Press
to view or change the current network settings.
Icons
Description
Displays additional information or instructions, such as on loading paper or placing a
document.
A document is in the Automatic Document Feeder (ADF).
One or more of the ink cartridges are running low on ink or the maintenance box is nearly full.
Press the Status button to open the Status Menu, select Printer Information, and check the
status of the consumables.
One or more of the ink cartridges are expended or the maintenance box is full.
Press the Status button to open the Status Menu, select Printer Information, and check the
status of the consumables.
Unread or unprinted fax data is stored in the product. If you have set up the product to save
received faxes on a computer or external storage device, this icon may also indicate that
received faxes have not been saved on the computer or storage device.
Fax memory usage.
Fax memory is full. Delete received faxes you have already read or printed. If you have set up
the product to save received faxes on a computer or external storage device, turn on the
computer or connect the storage device to the product.
A Wi-Fi or an Ethernet connection is being processed.
No Ethernet connection.
An Ethernet connection has been established.
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Icons
Description
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection has been established. The number of bars indicates the connection's signal
strength.
An Ad hoc connection has been established.
A Wi-Fi Direct mode connection has been established.
A Simple AP mode connection has been established.
Parent topic: Control Panel Buttons and Lights
Status Button Information
Press the Status button on the control panel to view the current product and job status.
Function
Description
Printer
Displays the status of consumables and any errors that have occurred
with the product. Select the error from the list to display the error
message.
Job Monitor
Displays the current job and any jobs waiting to be processed.
Job History
Displays the job history and any error codes for failed jobs in the
history.
Job Storage
Select Inbox to display received faxes stored in the product's history.
Parent topic: Control Panel Buttons and Lights
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Setting a Password and Locking the Control Panel
You can set an administrator password to lock the following settings and prevent them from being
changed:
• System Administration Setup settings
• Eco mode settings
• Presets
• Contacts
Note: For more information on administration settings, see the Administrator's Guide.
1. Press the
home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select Admin Settings.
4. Select Admin Password.
5. Select Register.
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You see a screen like this:
6. Use the displayed keyboard to enter a password, and press
.
7. Enter your password again to confirm.
8. Select OK.
9. Select Lock Setting and select On.
When the control panel is locked, you must enter the password to access any of the locked settings.
Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen
Using Presets
Parent topic: Using the Control Panel
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Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select
or
.
• To change the case of letters, select
.
• To delete the previous character, select
.
• To enter numbers or symbols, select
• To enter a space, select
.
.
Parent topic: Setting a Password and Locking the Control Panel
Using Presets
You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them
whenever necessary.
Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your
administrator for assistance.
1. Press the
home button, if necessary.
2. Select Presets. Enter the Administrator password, if necessary.
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You see a screen like this:
3. Select Add New.
4. Select the function for which you want to set up a preset.
You see the main screen for that function, such as the Copy screen:
5. Select the settings you want to save, and select Save.
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You see a screen like this:
6. Use the displayed keyboard to enter a name for the preset, and press
.
7. Select Save.
When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset
from the list.
Parent topic: Setting a Password and Locking the Control Panel
Related tasks
Entering Characters on the LCD Screen
Changing LCD Screen Language
You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
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You see a screen like this:
3. Scroll down and select System Administration.
4. Select Common Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel
Adjusting Control Panel Sounds
You can adjust the sound level heard when you press buttons on the control panel.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
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You see a screen like this:
3. Scroll down and select System Administration.
4. Select Common Settings.
5. Select Sound.
6. Select Button Press.
7. Press
to decrease or
to increase the sound.
8. Select OK to exit.
Parent topic: Using the Control Panel
Adjusting the Screen Brightness
You can adjust the brightness of the LCD screen.
1. Press the
home button, if necessary.
2. Select Setup.
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You see a screen like this:
3. Scroll down and select System Administration.
4. Select Common Settings.
5. Select LCD Brightness.
6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow
buttons.
7. Select OK to exit.
Parent topic: Using the Control Panel
Turning Off the Operation Time Out Setting
The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes
of inactivity. This feature is enabled by default, but you can turn it off.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
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You see a screen like this:
3. Scroll down and select System Administration.
4. Select Common Settings.
5. Scroll down and select Operation Time Out.
6. Select Off.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
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Product Parts - Top
1
ADF cover
2
Automatic Document Feeder (ADF)
3
Edge guide
4
ADF input tray
5
ADF output tray
6
Paper cassette 1
7
Paper cassette cover (WF-4640)
8
Paper cassette 2 (WF-4640)
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1
Edge guides
2
Paper stopper
3
Output tray extension
4
Output tray
5
Edge guides
6
Rear paper feed slot
7
Feeder guard
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1
Document cover
2
Scanner glass
3
Control panel
4
USB Type A port for external devices
Parent topic: Product Parts Locations
Product Parts - Inside
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1
Ink cartridge slots
2
Front cover
3
Print head
Parent topic: Product Parts Locations
Product Parts - Back
1
Line port
2
EXT port
3
USB port
4
LAN port
5
Service USB port (do not remove sticker)
6
Maintenance box
7
Rear cover
8
AC inlet
Parent topic: Product Parts Locations
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Using Eco Mode and Other Power Saving Settings
Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period
of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Eco Settings
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Parent topic: Product Basics
Changing the Eco Settings
You can use the product's control panel to change the Eco settings.
Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings
menu. If you turn on Eco Mode, 2-sided copying is selected by default. The Eco Mode setting can be
locked by an administrator. If you cannot access or change this setting, contact your administrator for
assistance.
1. Press the
home button, if necessary.
2. Select Eco Mode. Enter the administrator password, if necessary.
You see a screen like this:
3. Select On.
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4. Select Configure.
5. Change any settings as necessary.
6. Select OK to exit.
Parent topic: Using Eco Mode and Other Power Saving Settings
Changing the Sleep Timer Settings
You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep
Timer setting.
1. Press the
home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Press the – or + icons to reduce or increase the number of minutes.
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• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen
keypad, then press
.
7. Select OK.
Parent topic: Using Eco Mode and Other Power Saving Settings
Changing the Power Off Timer Settings
You can have the product turn off automatically if it is not used for a specified period of time.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select Power Off Timer.
6. Select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Eco Mode and Other Power Saving Settings
33
Epson Connect Solutions for Smartphones, Tablets, and More
You can print documents, photos, emails, and web pages from your home, office, or even across the
globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print and scan
from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to
Cloud.
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
Using Epson Scan to Cloud
Parent topic: Product Basics
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo and send an email to your product.
1. Set up your product for network printing as described in this manual. See the link below.
2. If you did not already set up Email Print when you installed your product software, visit
epson.com/connect to learn more about Email Print, check compatibility, and get detailed setup
instructions.
3. Send an email with attachments to your product's Email Print address.
Note: Both the email and any attachments print by default. You can change these printing options by
logging into your Epson Connect account.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint
Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless
network. You can even scan and save a file on your device, send it as an email, or upload it to an online
service such as Box, Dropbox, Evernote, or Google Drive.
1. Set up your product on a network as described in this manual. See the link below.
34
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile
device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Remote Print
With Epson Remote Print software on your Windows computer or laptop, you can print to an Epson
Email-enabled product anywhere in the world.
1. Set up your product for network printing as described in this manual. See the link below.
2. Visit epson.com/connect to learn more about Remote Print and how to download the software.
3. Download and install the Remote Print software.
4. Obtain the email address and optional access key of the Epson product you want to use for printing,
and enter this address during Remote Print setup.
5. Select the print command in your application and choose the Remote Print driver for your Epson
product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Scan to Cloud
The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with
Epson Connect.
1. Set up your product for network scanning as described in this manual. See the link below.
2. Visit epson.com/connect for instructions on registering an account and your product with Epson
Connect.
3. After registering, sign in to the Epson Connect web page with the email address and password you
selected.
4. Select Destination List for Scan to Cloud.
35
5. Click Add, then follow the instructions on the screen to create your destination list.
6. When you're ready to scan, select the setting for the Scan to Cloud service on your product control
panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using AirPrint
AirPrint allows you to wirelessly print to your AirPrint-enabled product from iPhone, iPad, and iPod touch
running the latest version of iOS.
1. Set up your product for wireless printing as described in this manual. See the link below.
2. Connect your Apple device to the same wireless network that your product is using.
3. Print from your iPad, iPhone, or iPod touch to your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Google Cloud Print
With a Google Account, you can print from your Apple or Android device to your Epson product. You can
also print from Chromebooks and the Google Chrome browser without drivers or cables.
Set up your Epson product for network printing as described in this manual. See the link below.
Note: Make sure your Epson printer and computer are connected to the same network before starting
the Google Cloud Print setup.
If your product is already on your network, follow these steps:
1. Connect your device to the same network that your Epson product is using.
36
2. Print a network status sheet.
3. Locate your product's IP address on the network status sheet.
4. Enter the IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen
instructions to update your product.
6. Click Register.
7. Select the check box to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
computer, Apple or Android device with internet access. Visit Epson Support for more information on
using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
37
Wi-Fi or Wired Networking
See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Changing or Updating Network Connections
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1
Epson product
2
Wireless router or access point
38
3
Computer with a wireless interface
4
Computer
5
Internet
6
Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings From the Control Panel
Parent topic: Wi-Fi or Wired Networking
Selecting Wireless Network Settings From the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software from the product CD or by downloading it from the Epson website. The installer
program guides you through network setup.
1. Press the
2. Press
home button, if necessary.
.
3. Select Wi-Fi Setup.
You see a screen like this:
39
4. Select Wi-Fi Setup Wizard.
Note: If you need to disable the wireless network to set up your product on an Ethernet network,
scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired
network connection in this guide.
5. Select the name of your wireless network or enter the name manually.
Note: To enter the wireless network name manually, select Other Networks and select the
Network (SSID) field. Use the displayed keypad to enter your network name.
6. Select the Password field and enter your wireless password using the displayed keypad.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
• Press
or
to move the cursor.
• Press
to change the case of letters.
• Press
to delete the previous character.
• Press
to enter numbers and symbols.
• Press
to enter a space.
40
7. Press
when you finish entering your password and select Proceed.
8. Confirm the displayed network settings and select OK to save them.
Note: If you need to change a setting, press the
back button.
9. If you want to print a network setup report, press one of the
10. Press the
buttons. (Otherwise, select Done.)
home button to return to the Home screen.
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is
lit as shown.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related tasks
Entering Characters on the LCD Screen
41
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point.
1
Epson product
2
Computer with a wireless interface
3
Other wireless device
Your product automatically selects one of these modes to communicate with your computer or device:
Access point mode
If your product is not already connected to a wireless network, it enters access point mode and the
product itself acts as the network access point for up to 4 devices. When operating in this mode, your
product displays an AP connection symbol on the LCD screen.
Peer-to-peer mode
If your product is already connected to a wireless network, it enters peer-to-peer mode and
disconnects from any other networks. This also disables any other product features requiring access
to the Internet. When operating in this mode, your product displays a Direct or D connection symbol
on the LCD screen.
Note: To disconnect a peer-to-peer mode connection, release the connection to your product from
your computer or other device. Your product will reconnect to the previously used network.
Enabling Wi-Fi Direct Mode
42
Parent topic: Wi-Fi or Wired Networking
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
1. Press the
2. Press
home button, if necessary.
.
3. Select Wi-Fi Setup.
You see a screen like this:
4. Scroll down and select Wi-Fi Direct Setup.
5. Select Connection Setup.
6. Select Change Password and select Yes.
Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are
disconnected when you change the password.
43
7. Enter your Wi-Fi Direct password.
Note: Your password must be at least 8 and no more than 22 characters long.
• Press
or
to move the cursor.
• Press
to change the case of letters.
• Press
to delete the previous character.
• Press
to enter numbers and symbols.
• Press
8. Press
to enter a space.
when you finish entering your password.
44
You see a screen like this:
9. Scroll down to view the SSID (Wi-Fi network name) and password.
10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
11. Press the
home button to return to the Home screen.
You see either an AP or Direct connection symbol on the LCD screen and should be able to print
directly to your product from your computer or device.
Note: If the AP or Direct connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode
is not enabled. Repeat these steps to try again.
Parent topic: Wi-Fi Direct Mode Setup
Related tasks
Entering Characters on the LCD Screen
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
45
Using WPS to Connect to a Network
Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
1. Press the
2. Press
home button, if necessary.
.
3. Select Wi-Fi Setup.
You see a screen like this:
4. Select Push Button Setup (WPS).
5. Follow the instructions on the LCD screen to complete WPS setup.
6. Press the
home button to return to the Home screen.
46
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is
lit as shown.
Parent topic: Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the
home button, if necessary.
2. Select Setup.
47
You see a screen like this:
3. Select Network Status.
4. Select Wi-Fi/Network Status.
You see a screen like this:
Note: If you are connected to a wireless network, the signal strength is also displayed.
5. Select Print.
6. Press one of the
buttons to print the network status sheet.
48
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
Note: For more information on the Web Config utility see the Administrator's Guide.
1. Print a network status sheet.
2. Locate the IP Address for your product that is listed on the network status sheet.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection or add a Wi-Fi connection to print wirelessly.
49
1. Do one of the following:
• If you want to use only a Wi-Fi connection, disconnect the USB cable from your product. With
Windows, also uninstall your product software.
• If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable
connected to your product.
2. Download your product software from the Epson website, or install it from the CD that came with
your product using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections
Changing a Wi-Fi Connection to a Wired Network Connection
If you have already connected your product to your computer wirelessly, you can change to a wired
network connection if necessary.
1. Disable your product's Wi-Fi features.
2. Connect one end of an Ethernet network cable to the product's LAN port.
3. Connect the other end to any available LAN port on your router or access point.
4. Download and install your product software from the Epson website, or install it from the CD that
came with your product.
5. Follow the on-screen instructions to install the software.
6. When you see the Select Your Connection screen, select Wired network connection.
7. If you see a Select Setup Option screen, select Setup printer for the first time.
8. Continue following the rest of the on-screen instructions.
Parent topic: Changing or Updating Network Connections
Related tasks
Disabling Wi-Fi Features
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you can update your product's
Wi-Fi connection to the new router.
1. Do one of the following:
• Windows: Uninstall your product software.
• OS X: Go to the next step.
50
2. Download your product software from the Epson website, or install it from the CD that came with
your product using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related tasks
Uninstalling Product Software - Windows
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password, and any network settings selected for the Epson Connect services you may use.
1. Press the
2. Press
home button, if necessary.
.
3. Select Wi-Fi Setup.
You see this screen:
4. Scroll down and select Disable Wi-Fi.
5. Select Yes to disable Wi-Fi.
Parent topic: Changing or Updating Network Connections
51
Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Cassette
Loading Paper and Envelopes in the Rear Paper Feed Slot
Paper Loading Capacity
Available Epson Papers
Selecting the Paper Settings for Each Source - Control Panel
Selecting Default Paper Settings - Administrator
Loading Paper in the Cassette
You can load plain paper in these sizes in the paper cassette:
• Letter (8.5 × 11 inches [216 × 279 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• Legal (8.5 × 14 inches [216 × 357 mm])
1. Close the paper stopper and output tray, if necessary.
52
2. Pull out the paper cassette. If you are loading paper in cassette 2 (WF-4640), remove the paper
cassette cover.
3. Slide the edge guides outward.
Note: If you are using legal-size paper, squeeze the tab and extend the paper cassette.
53
4. Set the front edge guide to the paper size you are using.
5. Load a stack of paper, printable side down, against the edge guide as shown.
Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the
cassette.
54
6. Slide the edge guides against the paper, but not too tightly. If you are loading paper in cassette 2
(WF-4640), reattach the paper cassette cover.
Note: Make sure the paper fits beneath the top edges of the guide.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
7. Keep the cassette flat as you gently insert it.
8. Select the size and type of paper you just loaded on the product LCD screen.
55
9. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side facedown.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guides.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Paper Type Settings
Related tasks
Selecting the Paper Settings for Each Source - Control Panel
Loading Paper and Envelopes in the Rear Paper Feed Slot
You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot.
56
1. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper.
2. Pull up the paper support for the rear paper feed slot.
57
3. Flip the feeder guard forward, then slide the edge guides outward.
4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even
the edges.
Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not
select automatic 2-sided printing for this type of paper.
58
5. Do one of the following:
• Insert paper, glossy or printable side up and short edge first, in the center of the tray.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
slot.
• Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the
center of the slot.
59
6. Slide the edge guides against the paper, but not too tightly.
7. Select the size and type of paper you just loaded in the Paper Setup menu.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side faceup.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guides.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Do not load envelopes that are curled, folded, or too thin.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Paper Type Settings
Related tasks
Selecting the Paper Settings for Each Source - Control Panel
60
Paper Loading Capacity
Paper type
Loading capacity - paper
cassette
Loading capacity - rear paper
feed slot
Plain paper
250 sheets
80 sheets
Letter (8.5 × 11 inches
[216 × 279 mm]) and A4
(8.3 × 11.7 inches
[210 × 297 mm])
250 sheets
1 sheet
Legal (8.5 × 14 inches
[216 × 357 mm])
Epson Bright White Paper
200 sheets
50 sheets
20 sheets for manual two-sided
printing
Epson Presentation Paper Matte
—
80 sheets
Thick paper (cardstock up to 68 lb
[256 g/m2])
—
10 sheets
Letter (8.5 × 11 inches
[216 × 279 mm]) and A4
(8.3 × 11.7 inches
[210 × 297 mm])
5 sheets for manual two-sided
printing
—
1 sheet
Legal (8.5 × 14 inches
[216 × 357 mm])
61
Paper type
Loading capacity - paper
cassette
Epson Premium Presentation Paper —
Matte
Loading capacity - rear paper
feed slot
20 sheets
Epson Premium Presentation Paper
Matte Double-sided
Epson Ultra Premium Presentation
Paper Matte
Epson Brochure & Flyer Paper
Matte Double-sided
Epson Photo Paper Glossy
Epson Premium Photo Paper
Glossy
Epson Ultra Premium Photo Paper
Glossy
Epson Premium Photo Paper Semigloss
Envelopes
—
10 envelopes
Parent topic: Loading Paper
Available Epson Papers
You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S.
sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766).
Paper Type
Size
Part number
Sheet count
Epson Bright White Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
S041586
500
Epson Brochure & Flyer Paper
Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S042384
150
62
Paper Type
Size
Part number
Sheet count
Epson Presentation Paper Matte
Letter (8.5 × 11 inches
[216 × 279 mm])
S041062
100
Legal (8.5 × 14 inches
[216 × 357 mm])
S041067
100
8 × 10 inches (203 × 254 mm)
S041467
50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
50
S042180
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041568
50
Epson Ultra Premium Presentation Letter (8.5 × 11 inches
Paper Matte
[216 × 279 mm])
S041341
50
Epson Photo Paper Glossy
S041809
50
S042038
100
S041141
20
S041649
50
S041271
100
S041808
40
S041727
100
5 × 7 inches (127 × 178 mm)
S041464
20
8 × 10 inches (203 × 254 mm)
S041465
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
25
S041667
50
Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm)
Glossy
S042181
60
S042174
100
5 × 7 inches (127 × 178 mm)
S041945
20
8 × 10 inches (203 × 254 mm)
S041946
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
25
S042175
50
Epson Premium Presentation
Paper Matte
Epson Premium Presentation
Paper Matte Double-sided
4 × 6 inches (102 × 152 mm)
Letter (8.5 × 11 inches
[216 × 279 mm])
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm)
63
Paper Type
Size
Part number
Sheet count
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches (102 × 152 mm)
S041982
40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331
20
Parent topic: Loading Paper
Selecting the Paper Settings for Each Source - Control Panel
You can change the default paper size and paper type for each source using the control panel on the
product.
1. Press the
home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Select Paper Setup.
4. Select the paper source you want to change.
64
You see a screen like this:
5. Select Paper Size.
6. Select the paper size you loaded.
7. Select Paper Type.
8. Select the paper type you loaded.
9. Select OK.
10. Select another paper source to change or press
home to return to the Home screen.
Paper Type Settings
Parent topic: Loading Paper
Paper Type Settings
For this paper
Select this Paper Type or Media Type setting
Plain paper
Plain Paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
65
For this paper
Select this Paper Type or Media Type setting
Letterhead paper
Letterhead
Recycled paper
Recycled
Color paper
Color
Preprinted paper
Preprinted
Envelopes
Envelope
Epson Ultra Premium Photo Paper Glossy
Ultra Glossy
Epson Premium Photo Paper Glossy
Prem. Glossy
Epson Photo Paper Glossy
Glossy
Epson Premium Photo Paper Semi-gloss
Prem. Semi-Gloss
Epson Premium Presentation Paper Matte
Prem. Matte
Epson Premium Presentation Paper Matte Doublesided
Epson Ultra Premium Presentation Paper Matte
Epson Brochure & Flyer Paper Matte Double-sided
Cardstock up to 68 lb
Card Stock
Parent topic: Selecting the Paper Settings for Each Source - Control Panel
Selecting Default Paper Settings - Administrator
You can adjust default paper settings as an administrator that apply to all print jobs sent to the product.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact
your administrator for assistance.
Selecting the Default Printer Settings
Setting the Universal Print Settings
Parent topic: Loading Paper
Selecting the Default Printer Settings
You can change default printer settings using the control panel on the product.
66
Note: These settings can be locked by an administrator. If you can't access these settings, contact your
administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
You see a screen like this:
67
4. Select Printer Settings.
5. Select the Paper Source Settings options you want to use.
6. Select one of these Auto Error Resolver options:
• Turn on this setting to display a warning and print on one side of paper only when a 2-sided
printing error occurs, or to print the data that the printer could process when a memory full error
occurs.
• Turn off this setting to display an error message and stop printing if an error occurs.
7. When you are finished, press the
home button to return to the Home screen.
Paper Source Settings Options
Parent topic: Selecting Default Paper Settings - Administrator
Paper Source Settings Options
Select the Paper Source Settings options you want to use for your printed jobs.
Paper Source
Settings option
Available settings
Description
Rear Paper Feed Normal
Priority
Last
Select Normal to give printing priority to paper loaded in the
rear paper feed slot.
A4/Letter Auto
Switching
On
Select On to switch the selected paper size to match the
loaded paper (Letter or A4) if the wrong size is selected.
Auto Select
Settings
Copy
Off
Fax
Select On for any of these settings to automatically print on
paper from any source containing paper that matches your
paper settings.
Other
Error Notice
Paper Size Notice
Paper Type Notice
Select On for either of these settings to display an error
message when the selected paper type or size does not
match the loaded paper.
Parent topic: Selecting the Default Printer Settings
Setting the Universal Print Settings
You can change the default universal print settings using the control panel on the product.
68
Note: These settings can be locked by an administrator. If you can't access these settings, contact your
administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
You see this screen:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
You see this screen:
69
4. Select Universal Print Settings.
5. Adjust the settings as necessary.
6. When you are finished, press the
home button to return to the Home screen.
Universal Print Settings Options
Parent topic: Selecting Default Paper Settings - Administrator
Universal Print Settings Options
Select the Universal Print Settings you want to use.
Universal Print
Settings option
Available settings
Description
Top Offset
—
Adjusts the top or left margin.
Left Offset
—
Top Offset in
Back
—
Left Offset in
Back
—
Check Paper
Width
On
Dry Time
Standard
Off
Long
Adjusts the top or left margin of the back page when
performing double-sided printing.
Select On to check the paper width before printing. This
prevents printing beyond the edges of the paper when the
paper size settings are incorrect, but may reduce the
printing speed.
Select the ink drying time you want to use when performing
double-sided printing.
Longer
Skip Blank Page
On
Select On to skip printing of blank pages automatically.
Off
Parent topic: Setting the Universal Print Settings
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Placing Originals on the Product
Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid
damaging it.
Placing Originals on the Scanner Glass
Placing Originals in the Automatic Document Feeder
Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or
A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
2. Place your original facedown on the scanner glass with the top facing as shown. Slide the original to
the edges of the indicated corner.
Note: You can place multiple originals on the scanner glass. Just make sure they are at least
0.8 inch (20 mm) away from each other.
3. Close the document cover gently to keep your original in place.
Parent topic: Placing Originals on the Product
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Related topics
Copying
Scanning
Faxing
Placing Originals in the Automatic Document Feeder
You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also
use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic
Document Feeder specifications before loading them.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or
other materials that could obstruct the feeder.
1. Slide the ADF edge guide outward.
2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
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3. Insert the originals into the ADF faceup and top-edge first.
The ADF icon on the control panel lights up.
4. Slide the ADF edge guide against the originals, but not too tightly.
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Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:
Parent topic: Placing Originals on the Product
Related references
Automatic Document Feeder (ADF) Specifications
Related topics
Copying
Scanning
Faxing
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Copying
See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos
Copying Options
Copying Documents or Photos
You can copy documents or photos onto various sizes and types of paper, including Epson special
papers.
1. Place your original document or photo on the scanner glass, or place multi-page documents in the
ADF.
2. Load the paper you want to print on.
3. Press the
home button, if necessary.
4. Select Copy.
You see a screen like this:
5. To print more than one copy, press a number key on the product's control panel, or select copies
and use the displayed keypad to enter the number of copies.
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6. Change any of the displayed settings as necessary.
7. Select Settings to view and change additional copy settings, if necessary. Then press the
button
back
8. Select Preview to preview your copy on the LCD screen.
9. Select Preset to save your copy settings.
Note: Presets can be locked by an administrator. If you can't access or change this setting, contact
your administrator for assistance.
10. When you are ready to copy, press one of the
Note: To cancel printing, press the
buttons.
Stop button or select Cancel.
Parent topic: Copying
Related references
Paper Loading Capacity
Available Epson Papers
Copying Options
Related tasks
Using Presets
Placing Originals on the Scanner Glass
Placing Originals in the Automatic Document Feeder
Copying Options
Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
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Copying option
Available settings
Description
Layout
With Border
Leaves a small margin around the image or document
2-up Copy
Copies multiple page documents onto one sheet. Also,
select Settings and change the Document Orientation and
Layout Order settings as necessary.
4-up
ID Card
Copies both sides of an ID card onto one side of a sheet of
paper
Document Size
Various sizes
Select the document size of your original
Paper Source
Various sources
Select the paper source that you want to use. If you select
Auto, paper is fed automatically depending on the paper
settings you selected for the paper sources.
Zoom
Custom Size
Automatically sizes the image by the percentage you select
Actual Size
Copies at 100% size
Auto Fit Page
Automatically sizes the image to fit the paper size you
selected
Letter->4x6in and
other conversions
Automatically converts from one size to another
Off
Select to make 2-sided copies. When you select 1>2-Sided
or 2>1-Sided, also select Advanced and select the binding
edge for your originals or copies.
2-Sided
2>2-Sided
1>2-Sided
2>1-Sided
Document
Orientation
Portrait
Quality
Text
Specifies the orientation of your originals
Landscape
Text(Best)
Specifies the document type of your originals and adjusts
the quality of your copies
Text & Image
Text & Image(Best)
Photo
Density
Varying levels
Adjusts the lightness or darkness of copies
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Copying option
Available settings
Remove Shadow Off
On
Remove Punch
Holes
Off
Collate Copy
Off
Select On to erase the shadows that appear in the center of
a document when copying a book or that appear around a
document when copying thick paper
Select On to erase the binding holes on a document
On
On
Dry Time
Description
Standard
Long
Select On to print multiple copies of a multi-page document
both in order and sorted into sets
Select to adjust the drying time for 2-sided copies, if
smudges or marks appear on the front of the paper when
you print on the second side
Longer
Advanced
Settings
Various settings
Select advanced settings such as Saturation and
Sharpness
Parent topic: Copying
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Printing From a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing with OS X
Cancelling Printing Using a Product Button
Printing with Windows
You can print with your product using any Windows printing program, as described in these sections.
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options
Parent topic: Printing From a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
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3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
4. For the Paper Source setting, select where you loaded the paper you want to print on.
5. Select the size of the paper you loaded as the Document Size setting.
6. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
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7. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
8. Select the Quality setting that matches the print quality you want to use.
9. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
10. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you
want.
11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.
12. To print multiple copies and arrange their print order, select the Copies options.
13. To preview your job before printing, select Print Preview.
14. To save your print job as a project that can be modified and combined with other print jobs, select
Job Arranger Lite.
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the
Quiet Mode menu.
Paper Source Options - Windows
Print Quality Options - Windows
Multi-Page Printing Options - Windows
Parent topic: Printing with Windows
Related references
Paper Type Settings
Related tasks
Printing Your Document or Photo - Windows
Selecting Double-sided Printing Settings - Windows
Paper Source Options - Windows
You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source.
WF-4630
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Cassette
Selects the paper in the cassette as the paper source.
Rear Paper Feed Slot
Selects the paper in the rear feed slot as the paper source.
WF-4640
Auto Select
Automatically selects the paper source based on the selected paper size.
Paper Cassette 1
Selects the paper in cassette 1 as the paper source.
Paper Cassette 2
Selects the paper in cassette 2 as the paper source.
Rear Paper Feed Slot
Selects the paper in the rear feed slot as the paper source.
Parent topic: Selecting Basic Print Settings - Windows
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on plain paper.
Standard
For everyday text and image printing.
Standard - Vivid
For text and graphics with good quality and print speed.
High
For photos and graphics with high print quality.
More Settings
Opens a window that lets you choose among levels of speed and quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
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2-Up and 4-Up
Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and
border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network.
1. Select the 2-Sided Printing checkbox.
2. If the Auto checkbox is not automatically selected, do one of the following:
• Select the Auto checkbox to automatically print your double-sided print job.
• Deselect the Auto checkbox to print your double-sided print job manually by printing one side and
flipping the paper over to print the other side (recommended for paper types that do not support
automatic duplexing).
3. Click the Settings button.
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You see this window:
4. Select the double-sided printing options you want to use.
5. Click OK to return to the Main tab.
6. Click the Print Density button.
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You see this window:
7. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
8. If necessary, select the Adjustments options you want to use.
9. Click OK to return to the Main tab.
10. Print a test copy of your double-sided document to test the selected settings.
11. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
Double-sided Printing Options - Windows
You can select any of the available options on the 2-Sided Printing Settings window to set up your
double-sided print job.
Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
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Binding Margin Options
Select options that define a wider margin to allow for binding.
Start Page
Selects whether printing starts on the front or back page.
Create Folded Booklet Options
Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Print Density Adjustments - Windows
You can select any of the available options on the Print Density Adjustment window to adjust the print
quality of your double-sided print job.
Print Density
Sets the level of ink coverage for double-sided printing.
Increase Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing to prevent ink smearing.
Parent topic: Selecting Double-sided Printing Settings - Windows
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Selecting Additional Layout and Print Options - Windows
You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:
• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the
your document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting. If you want to center your image on the paper, select the Center option.
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.
Select the percentage in the % menu.
2. Select one of the following Color Correction options:
• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation
for your image.
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• Select Custom and click the Advanced button to manually adjust the color correction settings or
turn off color management in your printer software.
• Select Image Options to access additional settings for improving printed images.
3. To add the following features, click the Watermark Features button:
• Anti-Copy Pattern: adds a watermark that only appears when your printout is copied.
• Watermark: adds a visible watermark to your printout.
• Header/Footer: adds information such as the date and time to the top or bottom of your printout.
Note: Click the Settings button to customize the text and location of the header or footer.
4. Select any of the Additional Settings options to customize your print.
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Parent topic: Printing with Windows
Related tasks
Printing Your Document or Photo - Windows
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Custom Color Correction Options - Windows
You can select any of the available options in the Color Correction window to customize the image colors
for your print job.
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
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ICM
Lets you manage color using installed color printing profiles.
No Color Adjustment
Turns off color management in your printer software so you can manage color using only your
application software.
Parent topic: Selecting Additional Layout and Print Options - Windows
Image Options and Additional Settings - Windows
You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.
Image Options
Emphasize Text
Adjusts the weight of printed text to increase readability.
Emphasize Thin Lines
Adjusts the weight of printed lines to increase visibility.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Fix Red-Eye
Reduces or removes red-eye in photos.
Additional Settings Options
Rotate 180º
Prints the image rotated 180º from its original orientation.
High Speed
Speeds up printing, but may reduce print quality.
Mirror Image
Flips the printed image left to right.
Parent topic: Selecting Additional Layout and Print Options - Windows
Header/Footer Settings - Windows
You can select any of the Header/Footer Settings options to add headers or footers when you print. The
items are available to print at the top or bottom of your pages, in either the left, right, or center of the
page.
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Note: These settings are not saved with your document.
You can select to print the following information, which comes from the Windows Control Panel on your
computer:
• User Name
• Computer Name
• Date
• Date/Time
Parent topic: Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.
Note: You can create your own preset by clicking the Add/Remove Presets button.
1. Click the Main or More Options tab.
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You see the available Printing Presets on the left:
2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Use any of the available options on the screen to control your printing presets.
4. To choose an option for printing, select it.
5. Click OK.
Parent topic: Printing with Windows
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Selecting Extended Settings - Windows
You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
3. Click the Maintenance tab.
You see the maintenance options:
4. Click the Extended Settings button.
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You see this window:
5. Select any of the extended settings to customize your print.
6. Click OK to close the Extended Settings window.
7. Click OK to close the printer software window.
Extended Settings - Windows
Parent topic: Printing with Windows
Extended Settings - Windows
You can select from these settings on the Extended Settings window.
Enable EPSON Status Monitor 3
Enables product monitoring for ink and paper supplies and other issues.
Check Paper Width Before Printing
Prevents printing beyond the edges of the paper if the paper size setting is incorrect, but may reduce
print speed.
Thick paper and envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
Separator Page
Before each document, prints a separator page containing the title, user, date, and time.
Always Spool RAW Datatype
Increases print speed and may solve other printing problems.
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Page Rendering Mode
Increases print speed when printing is extremely slow or the print head stops during printing.
Print as Bitmap
Increases print speed when printing is extremely slow or the print head stops during printing, and
other settings do not help.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Change Standard Resolution
Reduces the resolution of print data to correct printing problems.
Refine screening pattern
Prints graphics with a finer screening pattern.
Allow Applications to Perform ICM Color Matching
Allows applications to perform ICM color matching.
Always Use the Driver's Paper Source Setting
Prints using the paper source setting in the printer driver, rather than the setting in your application.
Parent topic: Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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You see your application's Print window, such as this one:
2. Click OK or Print to start printing.
Parent topic: Printing with Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
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You see the printer settings window:
3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window.
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3. Click the Maintenance tab.
You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Software Update Settings.
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You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Related tasks
Checking for Software Updates
Printing with OS X
You can print with your product using any OS X printing program, as described in these sections.
Note: If you have an internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Selecting Print Layout Options - OS X
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Selecting Double-sided Printing Settings - OS X
Managing Color - OS X
Selecting Printing Preferences - OS X
Printing Your Document or Photo - OS X
Parent topic: Printing From a Computer
Selecting Basic Print Settings - OS X
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on the version of OS X and the application
you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
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6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings from the pop-up menu.
You see these settings:
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9. Select the Paper Source you wish to print from.
10. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
11. Select the Print Quality setting you want to use.
12. Select any of the available print options.
Paper Source Options - OS X
Print Quality Options - OS X
Print Options - OS X
Parent topic: Printing with OS X
Related references
Paper Type Settings
Related tasks
Selecting Page Setup Settings - OS X
Printing Your Document or Photo - OS X
Paper Source Options - OS X
You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source.
WF-4630
Cassette
Selects the paper in the cassette as the paper source.
Rear Paper Feed Slot
Selects the paper in the rear feed slot as the paper source.
WF-4640
Auto Select
Automatically selects the paper source based on the selected paper size.
Cassette 1
Selects the paper in cassette 1 as the paper source.
Cassette 2
Selects the paper in cassette 2 as the paper source.
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Rear Paper Feed Slot
Selects the paper in the rear feed slot as the paper source.
Parent topic: Selecting Basic Print Settings - OS X
Print Quality Options - OS X
You can select any of the available Print Quality options to fine-tune the quality of your print. Some
settings may be unavailable, depending on the paper type setting you have chosen.
Draft
For draft printing on plain paper.
Normal
For everyday text and image printing.
Normal - Vivid
For everyday text and image printing with good quality and print speed.
Fine
For text and graphics with good quality and print speed.
Quality
For text and graphics with increased quality and print speed.
Best Quality
For the best print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - OS X
Print Options - OS X
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Grayscale
Prints text and graphics in black or shades of gray.
Mirror Image
Lets you flip the printed image horizontally.
Parent topic: Selecting Basic Print Settings - OS X
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Selecting Page Setup Settings - OS X
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
1. Select the size of the paper you loaded as the Paper Size setting.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the
icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing with OS X
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Selecting Print Layout Options - OS X
You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing with OS X
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Selecting Double-sided Printing Settings - OS X
You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up
menu on the print window.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network. This screen may be different, depending on the
version of OS X you are using.
1. Select one of the Two-sided Printing options.
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2. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
3. If necessary, customize the Adjustments settings as instructed on the screen.
4. Print a test copy of your double-sided document to test the selected settings.
5. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options and Adjustments - OS X
Parent topic: Printing with OS X
Double-sided Printing Options and Adjustments - OS X
You can select any of the available options in the Two-sided Printing Settings or Output Settings
pop-up menu to set up your double-sided print job.
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Two-sided Printing Options
Long-Edge binding
Orients double-sided printed pages to be bound on the long edge of the paper.
Short-Edge binding
Orients double-sided printed pages to be bound on the short edge of the paper.
Adjustments
Print Density
Sets the level of ink coverage for double-sided printing.
Increased Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing.
Parent topic: Selecting Double-sided Printing Settings - OS X
Managing Color - OS X
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
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3. Select Color Options from the pop-up menu in the print window.
Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - OS X
Parent topic: Printing with OS X
Color Matching and Color Options - OS X
You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software, or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
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Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Parent topic: Managing Color - OS X
Selecting Printing Preferences - OS X
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
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You see a screen like this:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - OS X
Parent topic: Printing with OS X
Printing Preferences - OS X
You can select from these settings on the Options or Driver tab.
Note: Automatic Cassette Switching is available only if your product has two cassettes.
Thick paper and envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Quiet Mode
Lessens noise during printing but may decrease print speed.
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Permit temporary black printing
Allows you to print using black ink when a color ink cartridge is expended.
Automatic Cassette Switching
Automatically switches to the other cassette when one of the cassettes runs out of paper.
High Speed Printing
Speeds up printing, but may reduce print quality.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Parent topic: Selecting Printing Preferences - OS X
Printing Your Document or Photo - OS X
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
Checking Print Status - OS X
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Parent topic: Printing with OS X
Checking Print Status - OS X
During printing, you can view the progress of your print job, control printing, and check ink cartridge
status.
1. Click the printer icon when it appears in the Dock.
You see the print status window:
2. Select the following options as necessary:
OS X 10.5/10.6/10.7:
• To cancel printing, click the print job and click the Delete icon.
• To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print
job marked "Hold" and click the Resume icon.
• To pause printing for all queued print jobs, click the Pause Printer icon.
• To check ink status, click the Supply Levels icon.
OS X 10.8/10.9:
• To cancel printing, click the
• To pause a print job, click the
button.
button next to the print job.
button next to the print job. To resume a print job, click the
• To pause printing for all queued print jobs, click the large Pause button.
• To check ink status, click the Settings icon, then click the Supply Levels tab.
Parent topic: Printing Your Document or Photo - OS X
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Cancelling Printing Using a Product Button
If you need to cancel printing, press the
Stop button on your product.
Parent topic: Printing From a Computer
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Scanning
You can scan original documents or photos and save them as digital files.
Starting a Scan
Selecting Epson Scan Settings
Scanning with OS X Using Image Capture
Scanning Special Projects
Starting a Scan
After placing your original documents or photos on your product for scanning, start scanning using one of
these methods.
Starting a Scan Using the Product Control Panel
Starting a Scan with Document Capture Pro or Document Capture
Starting a Scan Using the Epson Scan Icon
Starting a Scan from a Scanning Program
Parent topic: Scanning
Related topics
Placing Originals on the Product
Starting a Scan Using the Product Control Panel
You can scan an image to a memory device or to your computer using your product's control panel.
1. Make sure you installed the product software and connected the product to your computer or
network.
Note: Restart your computer after installing the product software to enable scanning from the control
panel. Also make sure the Event Manager program is not being blocked by your firewall or security
software.
2. Place your original on the product for scanning.
Note: To scan a double-sided document, place it in the ADF and select the 2-Sided setting.
3. Press the
home button, if necessary.
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4. Select Scan.
You see a screen like this:
5. Select one of the following Scan to options:
• Memory Device saves your scan file on a memory or USB device and lets you select the file
format, quality, and other settings.
• Cloud sends your scanned files to a destination that you have registered with Epson Connect.
• Document Capture Pro allows you to scan over a network using your saved job settings in
Document Capture Pro or Document Capture.
• Computer (WSD) lets you manage network scanning in Windows 8, Windows 7, or Windows
Vista (English only). To use this feature, you must first set up WSD (Web Services for Devices) on
the computer.
6. Select Preset to save your scan settings.
Note: Presets can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
7. Do one of the following:
• If you are scanning to a computer, select the target computer, and select the format and 2-sided
setting, if necessary.
• If you are scanning to a memory device, select Settings to display additional scanning options.
Adding and Assigning Scan Jobs
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Parent topic: Starting a Scan
Related tasks
Using Epson Scan to Cloud
Using Presets
Related topics
Placing Originals on the Product
Adding and Assigning Scan Jobs
You can view, change, or add available default scan settings when you scan using the Document
Capture Pro option on the product control panel. You do this by accessing the scan jobs in the Document
Capture Pro (Windows) or Document Capture (OS X) program.
1. Start Document Capture Pro or Document Capture on a computer connected to the product.
2. Click the
Manage Job icon from the toolbar at the top of the window.
You see a window showing the current scan job list.
3. If you want to add a scan job, click Add or the + icon, enter a name for the new job, select settings
as necessary, and click OK.
You can now use the new scan job when you scan with Document Capture Pro or Document
Capture.
Note: See the Help information in Document Capture Pro or Document Capture for details.
4. If you want to assign scan jobs to the selection list on the product control panel, do one of the
following:
• Windows: Click Event Settings.
• OS X: Click the
icon at the bottom of the window, then click Event Settings.
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5. Select the jobs that you want to assign to any of the pull-down menus, click OK, then click OK again.
You can now use the added scan jobs when you scan from the product control panel.
Parent topic: Starting a Scan Using the Product Control Panel
Starting a Scan with Document Capture Pro or Document Capture
When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program
automatically saves your scanned file on your computer in the folder you specify. You can select
settings, preview, and change the scanned file settings as necessary.
1. Do one of the following to start Document Capture Pro or Document Capture:
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select
EPSON Software, then select Document Capture Pro.
• OS X: Open the Applications folder, select the Epson Software folder, and select Document
Capture. Select your product and click OK, if necessary.
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You see a window like this:
2. Click the
Scan icon.
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You see a window like this:
Note: With OS X 10.6, 10.7, 10.8, or 10.9, you can download and install Epson Scan scanning
software, which will provide additional image adjustment features within Document Capture. To
download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).
Note: If you want to use a scan job that you created instead, select it from the Job list in the
Document Capture Pro or Document Capture window, click the
Start Job button, and skip the
rest of these steps.
3. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro or Document Capture for details.
4. If you want to select detailed scan settings, do one of the following:
• Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click
OK.
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• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the
top of the screen and select Displays the EPSON Scan Setup Screen. Click the
Scan icon.
Select any displayed scan settings you want to use and click OK.
5. Click Scan.
You see a preview of your scan in the Document Capture Pro or Document Capture window.
6. Check the scanned images and edit them as necessary.
7. Click one of the Destination icons to choose where to save your scanned file.
Note: You may need to click the arrow next to the icons in order to see all of them. The available
icons may vary, depending on the software version you are using.
8. Select settings as necessary, then click OK, Send, or Print to save the scanned file.
Parent topic: Starting a Scan
Starting a Scan Using the Epson Scan Icon
You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a
file.
• Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON
Software.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select EPSON
or EPSON Software and click EPSON Scan.
• OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON
Scan icon.
Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).
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You see an Epson Scan window like this:
Parent topic: Starting a Scan
Related tasks
Scanning with OS X Using Image Capture
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Related topics
Placing Originals on the Product
Selecting Epson Scan Settings
Starting a Scan from a Scanning Program
You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned
image in the program.
Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's
driver download site (U.S. downloads or Canadian downloads).
1. Open your scanning program and select its scanning option. (See your scanning program help for
instructions.)
2. Select your product.
Note: In certain programs, you may need to select your product as the "source" first. If you see a
Select Source option, choose it and select your product. With Windows, do not select a WIA option
for your product; it will not work correctly.
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You see an Epson Scan window like this:
Note: Epson Scan may start in a different mode when you first access it.
Parent topic: Starting a Scan
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Related topics
Placing Originals on the Product
Selecting Epson Scan Settings
After starting Epson Scan, you can select settings in various modes to customize your scan.
Scan Modes
Selecting the Scan Mode
Scanning in Office Mode
Scanning in Professional Mode
Image Preview Guidelines
Scan Resolution Guidelines
Selecting Scan File Settings
Parent topic: Scanning
Scan Modes
Epson Scan provides a choice of scan modes with different levels of control over your settings.
Office Mode
You can quickly scan text documents and adjust them on a preview screen. You can also select
various image adjustment options and preview your scanned image.
Professional Mode
You can manually customize all available settings, and preview and size your scanned image.
Parent topic: Selecting Epson Scan Settings
Selecting the Scan Mode
Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson
Scan window:
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Parent topic: Selecting Epson Scan Settings
Scanning in Office Mode
When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your
operating system's Documents or My Documents folder, or opens it in your scanning program. You can
select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan and select Office Mode as the Mode setting.
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You see this window:
2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided
document in the ADF, select ADF-Double-sided.
Note: If you are using the ADF, remove any documents from the scanner glass.
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3. Select the Size and Orientation settings that match your original.
4. To scan both sides of a 2-sided original into one image, select a Stitch Images setting.
Note: To use the Stitch Images setting, you must select ADF-Double-sided as the Document
Source setting.
5. To allow Epson Scan to detect and correct any skew in your original, select Correct Document
Skew.
6. To rotate your original in your scan, select a Rotate setting.
7. Select the Image Type setting that matches your original.
8. Select the Resolution setting you want to use for your scan.
9. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window.
10. If you are using the ADF, reinsert your original into the ADF.
11. If desired, select the area in your preview image that you want to scan (scan area).
Note: You cannot select a scan area if you chose ADF-Double-sided as the Document Source
setting.
12. Click the Image Adjustment tab and select any of the image adjustment settings you want to use.
Before making adjustments, click the image or scan area in the Preview window.
13. Click Scan.
You see the File Save Settings window.
14. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X
Finder, where you can view and print the image, if desired.
Available Document Source Settings - Office Mode
Selecting a Scan Area - Office Mode
Available Image Adjustments - Office Mode
Parent topic: Selecting Epson Scan Settings
Related concepts
Image Preview Guidelines
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Scan Resolution Guidelines
Related tasks
Selecting Scan File Settings
Scanning in Professional Mode
Available Document Source Settings - Office Mode
You can select these Document Source options in Epson Scan Office Mode.
Scanner Glass
Selects the scanner glass as the location where the originals are placed on your product for scanning.
ADF - Single-sided
Selects the Automatic Document Feeder as the location where the originals are placed on your
product for single-sided scanning.
ADF - Double-sided
Selects the Automatic Document Feeder as the location where the originals are placed on your
product for double-sided scanning.
Auto Detect
Automatically detects where the originals are placed on your product for scanning.
Parent topic: Scanning in Office Mode
Selecting a Scan Area - Office Mode
You can select a specific area in your preview image to include in your scanned image. You can select
the entire image area or a portion of it. You can even select multiple scan areas to create multiple
scanned images of different areas.
You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just
be sure to click inside the scan area before selecting the settings.
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1. In the Preview window, click the
preview image.
Auto Locate icon to create a marquee (dotted line) on the
2. Do the following, as necessary, to work with the selected scan area:
• If the marquee is correct, continue with the next step.
• To move the marquee, click inside the scan area and drag the marquee where you want it.
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• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edges where you want them. (Hold down the Shift key as you resize the marquee to
retain the same width/height proportions.)
• To create additional marquees (up to 50, if available), click the
existing marquee and paste it on the preview image.
Copy Marquee icon to copy the
Note: If you draw multiple marquees, make sure you select the All button in the Preview window
before you scan. Otherwise, only the area inside the currently selected marquee will be scanned.
• To delete a marquee, click the marquee, then click the
Delete Marquee icon.
• To rotate your original in your scan, click one of the Rotate icons.
3. Click inside each scan area and make any necessary settings in the Epson Scan window.
Parent topic: Scanning in Office Mode
Related concepts
Image Preview Guidelines
Scan Resolution Guidelines
Related tasks
Selecting Scan File Settings
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Available Image Adjustments - Office Mode
You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings
may be available, depending on other settings you have chosen.
Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments
beneath the checkbox.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes grayscale images clearer and text recognition more accurate by separating the text from the
graphics.
Color Enhance
Enhances the red, green, or blue shades in the scanned image.
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Skip Blank Pages
Ensures that your product does not scan pages that contain no text or images.
Edge Fill
Corrects shadowing around the edges of the image by filling the shadows with the color you select.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Parent topic: Scanning in Office Mode
Scanning in Professional Mode
When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format
in your operating system's Documents or My Documents folder, or opens it in your scanning program.
You can select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan and select Professional Mode as the Mode setting.
You see this window:
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2. Select the Document Type setting that matches your original, such as Reflective for documents or
photos.
3. Select the Document Source setting indicating where you placed your original. To scan a 2-sided
document in the ADF, select ADF - Double-sided.
Note: If you are using the ADF, remove any documents from the scanner glass.
4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document
or Photo.
5. Select the details of your original and how you want it scanned as the Image Type setting.
6. Select the Resolution setting you want to use for your scan.
7. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window.
8. If you are using the ADF, reinsert your original into the ADF.
9. If desired, select the area in your preview image that you want to scan (scan area).
10. Select any of the image adjustment settings you want to use. Before making adjustments, click the
image or scan area in the Preview window.
11. If you want to reduce or enlarge your image as you scan, select the Target Size setting you want to
use.
12. Click Scan.
You see the File Save Settings window.
13. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X
Finder, where you can view and print the image, if desired.
Available Document Source Settings - Professional Mode
Available Image Types - Professional Mode
Selecting a Scan Area - Professional Mode
Available Image Adjustments - Professional Mode
Selecting a Scan Size - Professional Mode
Parent topic: Selecting Epson Scan Settings
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Related concepts
Image Preview Guidelines
Scan Resolution Guidelines
Related tasks
Selecting Scan File Settings
Scanning in Office Mode
Available Document Source Settings - Professional Mode
You can select these Document Source options in Epson Scan Professional Mode.
Scanner Glass
Selects the scanner glass as the location where the originals are placed on your product for scanning.
ADF - Single-sided
Selects the Automatic Document Feeder as the location where the originals are placed on your
product for single-sided scanning.
ADF - Double-sided
Selects the Automatic Document Feeder as the location where the originals are placed on your
product for double-sided scanning.
Parent topic: Scanning in Professional Mode
Available Image Types - Professional Mode
You can select these Image Type options in Epson Scan Professional Mode.
24-bit Color
Select this setting for color photos.
Color Smoothing
Select this setting for color graphic images, such as charts or graphs.
8-bit Grayscale
Select this setting for black-and-white photos.
Black & White
Select this setting for black text documents or line art.
Parent topic: Scanning in Professional Mode
Selecting a Scan Area - Professional Mode
You can select a specific area in your preview image to include in your scanned image. You can select
the entire image area or a portion of it. You can even select multiple scan areas to create multiple
scanned images of different areas (Normal Preview mode only).
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You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just
be sure to click inside the scan area before selecting the settings.
Note: In Professional Mode, the default Preview mode is Normal mode. To use Thumbnail Preview
mode instead, click the Thumbnail tab.
1. Do one of the following to select your scan area in the Preview image:
• Normal preview: Click the
image.
Auto Locate icon to create a marquee (dotted line) on the preview
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• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your
cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner
to create a marquee (dotted line) on the preview image.
2. Do the following, as necessary, to work with the selected scan area:
• If the marquee is correct, continue with the next step.
• To move the marquee, click inside the scan area and drag the marquee where you want it.
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• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edges where you want them. (Hold down the Shift key as you resize the marquee to
retain the same width/height proportions.)
• Normal preview: To create additional marquees (up to 50, if available), click the
Marquee icon to copy the existing marquee and paste it on the preview image.
• To delete a marquee, click the marquee, then click the
Copy
Delete Marquee icon.
• Thumbnail preview: To change the preview style, click one of the Size icons.
Note: If you draw multiple marquees, make sure you select the All button in the Preview window
before you scan. Otherwise, only the area inside the currently selected marquee will be scanned.
3. Click inside the scan area and make any necessary settings in the Epson Scan window.
Parent topic: Scanning in Professional Mode
Available Image Adjustments - Professional Mode
You can select these Adjustments options in Epson Scan Professional Mode. Not all adjustment settings
may be available, depending on other settings you have chosen.
Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments
beneath the checkbox.
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Click the
image adjustment icon to access additional settings.
Click the + (Windows) or
(OS X) icon next to a setting to change the level of adjustment.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Color Restoration
Restores the colors in faded photos automatically.
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Color Enhance
Enhances the red, green, or blue shades in the scanned image.
Edge Fill
Corrects shadowing around the edges of the image by filling the shadows with the color you select.
Auto Exposure
Automatically adjusts the image exposure settings when you click the
Auto Exposure icon. To
automatically adjust image exposure settings continuously, click the Configuration button, click the
Color tab, and select Continuous auto exposure. You can adjust the level of auto exposure using a
slider.
Histogram Adjustment
Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. (For
advanced users only.) Click the
histogram icon to access the settings.
Tone Correction
Provides a graphical interface for adjusting tone levels individually. (For advanced users only.) Click
the
tone correction icon to access the settings.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
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Saturation
Adjusts the density of colors in the overall image.
Color Balance
Adjusts the balance of colors in the overall image.
Color Palette
Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the
highlight and shadow areas of the image. (For advanced users only.) Click the
to access the settings.
Color Palette icon
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Parent topic: Scanning in Professional Mode
Selecting a Scan Size - Professional Mode
You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size,
such as a common photo size like 4 × 6 inches (102 × 152 mm). This places a scan area of that size on
the preview image so you can use it to help crop the image in the correct proportions.
1. Click the Preview button to preview your image.
2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size
list.
Note: If you need to rotate the orientation of the target size for your image, click the
icon.
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orientation
A marquee (dotted line) appears on your preview image proportioned for the size you selected.
3. Do the following, as necessary, to work with the selected scan area:
• To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edge where you want it.
Note: Manually adjusting the marquee will not change the target size of the scanned file. The
marquee only indicates the area of the image that will be scanned.
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4. To create a scanned image size that is not available in the Target Size list, click the Customize
option.
5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the
preview image.
The marquee is automatically proportioned for your custom scan size.
6. To use additional sizing tools, click the + (Windows) or
and select options as desired.
(OS X) icon next to the Target Size setting
• Scale: Reduces or enlarges your image by the percentage you enter.
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• Trimming: Turns automatic image cropping on or off.
•
Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust
it without constraint.
Parent topic: Scanning in Professional Mode
Image Preview Guidelines
You can preview your scanned image so you can adjust the scan settings using the preview as a guide.
There are two types of preview available, depending on the scan mode and selected settings:
Thumbnail preview
A thumbnail preview displays your previewed images as thumbnails with the scanned image area and
exposure automatically selected. If the Thumbnail checkbox is selected, clicking the Preview button
opens a thumbnail preview.
Normal preview
A normal preview displays your previewed images in their entirety so you can select the scanned
image area and other settings manually. If the Thumbnail checkbox is deselected, clicking the
Preview button opens a normal preview.
Parent topic: Selecting Epson Scan Settings
Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the
resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the
resolution setting you need:
• You will enlarge the image as you scan it.
If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the
Resolution setting.
• You will scan the image at its original size, but enlarge it later in an image-editing program.
Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount
you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi
(dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
• You will scan the image at 100% or smaller size.
Select Epson Scan's Resolution setting based on how you will use the scanned image:
• Email/view on a computer screen/post on the web: 96 to 150 dpi
• Print/convert to editable text (OCR): 300 dpi
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• Fax: 200 dpi
Parent topic: Selecting Epson Scan Settings
Selecting Scan File Settings
You can select the location, name, and format of your scan file on the File Save Settings window. You
can also select various optional settings that control how Epson Scan behaves when you scan and save
files.
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The File Save Settings window may appear after you click Scan on the Epson Scan window. You may
also be able to access the window by clicking the
icon on the Epson Scan window.
1. Do one of the following to select the folder in which you want to save your scanned image:
• Click the button for one of the displayed folders.
• Click the Other button, click the Browse or Choose button, and select a folder.
2. If you want to change the default name for your scanned image, click Edit and select the options you
want.
3. Select the file format you want to use in the Image Format Type menu.
4. If your file format provides optional settings, click the Options button to select them.
5. Choose any of the optional settings you want to use by selecting their checkboxes.
6. Click OK.
If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans
your document:
7. Choose one of the following options on the screen:
• If you are scanning only one page, click Save File.
• If you need to scan additional pages in a document, click Add page. Place additional pages on
the product for scanning, click Scan, and repeat until you have scanned all the pages. When you
are finished, click Save File.
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• If you need to delete or reorder the scanned pages, click Edit page. Delete or reorder the pages
using the icons that appear on the bottom of the editing window. When you are finished, click OK.
Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen
indicating the program is converting your page to text. Wait until the program re-scans the page and
close the program, if necessary.
Available Scanned File Types and Optional Settings
Parent topic: Selecting Epson Scan Settings
Available Scanned File Types and Optional Settings
You can select from a variety of scanned file types and optional settings on the File Save Settings
window in Epson Scan.
File Formats
Bitmap (*.bmp)
A standard image file format for most Windows programs.
JPEG (*.jpg)
An image format that lets you highly compress image data. However, the higher the compression, the
lower the image quality. (The Tiff format is recommended when you need to modify or retouch your
scanned image.)
Multi-TIFF (*.tif)
A Tiff file format when multiple pages are saved to the same file, allowing you to edit the images using
a compatible program.
PDF (*.pdf)
A document format that is readable by Windows and OS X systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file.
PICT (*.pct)
A standard image file format for most OS X programs.
TIFF (*.tif)
A file format created for exchanging data between many programs, such as graphic and DTP
software.
Optional Settings
Overwrite any files with the same name
Select to overwrite previous files with the same names.
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Show this dialog box before next scan
Select to have the File Save Settings window appear automatically before you scan.
Open image folder after scanning
Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned
image is saved after scanning.
Show Add Page dialog after scanning
If you are scanning a multi-page document using the PDF or Multi-Tiff format, select to display a
prompt for scanning additional pages after the first page is scanned.
Parent topic: Selecting Scan File Settings
Scanning with OS X Using Image Capture
With OS X 10.6/10.7/10.8/10.9, you can scan with your product using an image-editing application such
as Image Capture.
Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's
driver download site (U.S. downloads or Canadian downloads).
1. Open an image editing application, such as Image Capture.
2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to
hover over the DEVICES or SHARED list, click Show, and select your product.)
3. If you see the Show Details button, click it.
If you are scanning an item on the scanner glass, your product begins a preview scan.
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4. Select the Scan Mode setting indicating where you placed your original (if available). Select any
other scan settings as necessary.
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Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine
all the pages into a single document. After all pages have been scanned, you see the message No
document loaded. . . .
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu.
6. Click Scan.
Your scanned file is saved in the folder you selected.
Available Scan Settings - OS X Image Capture
Parent topic: Scanning
Related topics
Placing Originals on the Product
Available Scan Settings - OS X Image Capture
You can select these scan settings in your imaging editing application for OS X.
Image Correction
Provides a graphical interface for adjusting brightness, tint, temperature, and saturation.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Color Restoration
Restores the colors in faded photos automatically.
Quiet Mode
Reduces noise during scanning and may reduce scan speed.
Parent topic: Scanning with OS X Using Image Capture
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Scanning Special Projects
Your product's scanning software offers various options to help you quickly complete special scan
projects.
Scanning to a SharePoint Server or Cloud Service
Scanning Multi-Page Originals as Separate Files
Parent topic: Scanning
Scanning to a SharePoint Server or Cloud Service
You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud
service.
1. Do one of the following to start Document Capture Pro:
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select
EPSON Software, then select Document Capture Pro.
• OS X: Open the Applications folder, select the Epson Software folder, and select Document
Capture. Select your product and click OK, if necessary.
You see a window like this:
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2. Click the
Scan icon.
3. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro or Document Capture for details.
4. Click Scan.
You see a preview of your scan in the Document Capture Pro or Document Capture window.
5. Click one of the cloud service Destination icons to choose where to save your scanned file.
•
Web Folder (WebDAV)
•
Evernote (Windows only)
•
Google Drive
•
SugarSync
•
Microsoft SharePoint server (Windows only)
Note: You may need to click the arrow next to the icons in order to see all of them. The available
icons may vary, depending on the software version you are using.
6. Select your Destination settings.
Note: The settings may vary, depending on the software version you are using. See the Help
information in Document Capture Pro or Document Capture for details.
7. Select any other scan settings as necessary, and click Send.
Your originals are scanned and uploaded to the indicated server.
Note: You can also create a scan job for uploading scanned images to a SharePoint server or a cloud
service. You can use the scan job when you scan with Document Capture Pro or Document Capture or
when you scan using the Document Capture Pro option on the product control panel.
Parent topic: Scanning Special Projects
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Scanning Multi-Page Originals as Separate Files
You can use Document Capture Pro (Windows only) to scan multi-page originals as separate scanned
files. You indicate where you want the new scanned files to start by inserting a blank page or barcode
between the pages of your original.
Note: The settings may vary, depending on the software version you are using. See the Help information
in Document Capture Pro for details.
1. Load a multi-page original with blank pages or barcodes inserted where you want to start a new
scanned file.
2. Do one of the following to start Document Capture Pro:
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select
EPSON Software, then select Document Capture Pro.
You see this window:
3. Click the
Scan icon.
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4. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro for details.
5. Click Scan.
You see a preview of your scan in the Document Capture Pro window.
6. Open the File menu and select Batch Save.
7. Click File Name Settings.
8. Select Apply Job Separation and click Separation Settings.
9. Select the method you used to separate the originals, select a folder name specification and click
OK.
10. Select any other settings from the File Name settings window as necessary and click OK.
11. Select any other settings from the Batch Save window as necessary and click OK.
Your originals are saved into separate files as specified.
Note: You can also create a scan job for scanning multi-page originals as separate scanned files. You
can use the scan job when you scan with Document Capture Pro or when you scan using the Document
Capture Pro option on the product control panel.
Parent topic: Scanning Special Projects
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Faxing
See these sections to fax using your product.
Note: This product allows you to store names, telephone numbers, and fax data in its memory even
when the power is turned off. Make sure you restore all of the default settings if you give away or dispose
of the product. This will erase all of your network settings and fax data.
Connecting a Telephone or Answering Machine
Setting Up Fax Features
Setting Up Contacts and Contact Groups
Sending Faxes
Receiving Faxes
Checking Fax Status
Printing Fax Reports
Connecting a Telephone or Answering Machine
You must connect your product to a telephone wall jack to send or receive faxes. If you want to use the
same telephone line to receive calls, you can connect a telephone or answering machine to your product
using an additional phone cable.
Note: If you do not connect a telephone to your product, make sure Receive Mode is set to Auto.
Otherwise, you cannot receive faxes.
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product.
Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN
terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your
product. Contact your DSL or ISDN provider for the necessary equipment.
DSL connection
1
Telephone wall jack
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2
DSL filter
3
DSL modem
ISDN connection (one phone number)
1
ISDN wall jack
2
Terminal adapter or ISDN router
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ISDN connection (two phone numbers)
1
ISDN wall jack
2
Terminal adapter or ISDN router
2. If you are connecting a telephone or answering machine to your product using a second phone
cable, remove the cap from the EXT port on your product.
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3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your
product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of
rings before your product answers a call to a number that is higher than your answering machine's
setting for the number of rings.
Any phone or answering machine must be connected to the EXT port for your product to detect an
incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP,
cable phone systems, or fiberoptic digital services such as FIOS.
Parent topic: Faxing
Related tasks
Receiving Faxes Automatically
Setting the Number of Rings to Answer
Setting Up Fax Features
Before faxing with your product, set up your fax header and select the fax features you want to use.
Note: If you leave your product unplugged for a long period of time, you may need to reset the date and
time settings for faxes.
Setting Up Basic Fax Features
Selecting Advanced Fax Settings
Setting Up Fax Features Using the Fax Utility - Windows
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Setting Up Fax Features Using the Fax Utility - OS X
Parent topic: Faxing
Setting Up Basic Fax Features
See these sections to select the basic settings you need to use the product's fax features.
Selecting Your Country or Region
Selecting the Date and Time
Using the Fax Setup Wizard
Selecting the Line Type
Setting the Number of Rings to Answer
Parent topic: Setting Up Fax Features
Selecting Your Country or Region
Before faxing, select the country or region in which you are using your product.
Note: If you change the country or region, your fax settings return to their defaults and you must select
them again. This setting can be locked by an administrator. If you can't access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
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3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Scroll down and select Country/Region.
6. Scroll up or down, if necessary, then select your country or region.
You see a confirmation screen.
7. If the setting is correct, select Yes. (If not, select No and retry.)
Note: Changing the country or region restores the fax settings to the default settings.
Parent topic: Setting Up Basic Fax Features
Selecting the Date and Time
Before faxing, select the current date, time, and daylight saving phase in your area, and choose your
preferred date and time format.
Note: This setting can be locked by an administrator. If you can't access or change this setting, contact
your administrator for assistance.
1. Press the
home button, if necessary.
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2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
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4. Select Common Settings.
5. Select Date/Time Settings.
You see a screen like this:
6. Select Daylight Saving Time.
7. Select the setting that applies to your area:
• Winter: it is winter or your region does not use Daylight Saving Time (DST)
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• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the
season. When you change from Winter to Summer, your product automatically sets its clock ahead
one hour. When you change from Summer to Winter, it sets its clock back one hour.
8. Select Date/Time.
9. Select the date format you want to use.
10. Use the numeric keypad to enter the current date.
11. Select the time format you want to use.
12. Use the numeric keypad to enter the current time.
Parent topic: Setting Up Basic Fax Features
Using the Fax Setup Wizard
You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically
displayed when the product is turned on for the first time. You can also change these settings individually
from the Fax Settings menu.
Note: These settings can be locked by an administrator. If you can't access or change these setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
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3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Fax Settings.
5. Scroll down and select Fax Setting Wizard.
The Fax Setting Wizard screen appears.
6. Select Start.
7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source,
such as your name or a business name. You can enter up to 40 characters.
8. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20
characters.
Note: The name and phone number in the fax header identifies the source of the faxes you send.
9. On the Distinctive Ring Setting screen, do one of the following:
• If you have subscribed to a distinctive ring service from your telephone company, select Proceed.
Select the ring pattern to be used for incoming faxes or select On. Go to step 12.
• If you do not have a distinctive ring service, select Skip and go to the next step.
Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each
number is assigned a different ring pattern. You can use one number for voice calls and another for
fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. If you select On or a ring
pattern other than All, Receive Mode is automatically set to Auto.
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10. On the Receive Mode Setting screen, do one of the following:
• If you have connected an external telephone or answering machine to the product, select Yes and
go to the next step.
• If you did not connect an external telephone or answering machine, select No and go to step 12.
(Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.)
11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to
receive faxes manually.
Note: If you connect an external answering machine and select to receive faxes automatically, make
sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to
answer every call and operate the product’s control panel or your phone to receive faxes.
12. On the Confirm Settings screen, confirm the displayed settings and select Proceed, or press
to change the settings.
back
13. On the Run Check Fax Connection screen, select Start and follow the on-screen instructions to
check the fax connection and print a report of the check result. If there are any errors reported, try
the solutions on the report and run the check again.
Note:
• If the Select Line Type screen appears, select the correct line type.
• If the Select Dial Tone Detection screen appears, select Disable. However, disabling the dial tone
detection function may drop the first digit of a fax number and send the fax to the wrong number.
Parent topic: Setting Up Basic Fax Features
Related tasks
Entering Characters on the LCD Screen
Selecting the Line Type
If you connect the product to a PBX phone system or terminal adapter, you must change the product's
line type. PBX (Private Branch Exchange) is used in office environments where an external access code
such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched
Telephone Network), which is a standard home phone line.
Note: This setting can be locked by an administrator. If you can't access or change this setting, contact
your administrator for assistance.
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1. Press the
home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Fax Settings.
5. Select Basic Settings.
6. Select Line Type.
7. Select PBX.
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You see a screen like this:
8. Select Use.
9. Select Access Code.
10. Use the displayed keypad to enter the access code such as 9, and select OK.
Parent topic: Setting Up Basic Fax Features
Setting the Number of Rings to Answer
If you connect an external answering machine and select to receive faxes automatically, make sure the
Rings to Answer setting is correct. The number of rings should be higher than the number of rings your
answering machine is set to for answering a call.
Note: This setting can be locked by an administrator. If you can't access or change this setting, contact
your administrator for assistance.
1. Press the
home button, if necessary.
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2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Fax Settings.
5. Select Receive Settings.
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6. Select Rings to Answer.
7. Select the number of rings, and select OK. Make sure to select a number higher than the number of
rings your answering machine is set to for answering a call.
Note: An answering machine picks up every call faster than the product, but the product can detect fax
tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has
started receiving the fax, then hang up the phone.
Parent topic: Setting Up Basic Fax Features
Related tasks
Connecting a Telephone or Answering Machine
Receiving Faxes Automatically
Selecting Advanced Fax Settings
You can select a variety of advanced fax settings.
Note: These settings can be locked by an administrator. If you can't access or change these setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
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2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Fax Settings.
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You see a screen like this:
5. Select the group of settings you want to change.
User Default Settings - Fax
Send Settings - Fax
Receive Settings - Fax
Output Settings - Fax
Basic Settings - Fax
Security Settings - Fax
Parent topic: Setting Up Fax Features
User Default Settings - Fax
Set the default settings you want to use for faxing.
Setting
Options
Description
Resolution
Standard
Adjusts the scan resolution and print quality of
outgoing faxes.
Fine
Super Fine
Ultra Fine
Photo
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Setting
Options
Description
Density
Auto
Automatically adjusts the darkness of outgoing
faxes. Select this option when sending black-andwhite text documents.
Manual
Lets you select from various density levels.
Half Letter
Sets the size for a document placed on the scanner
glass.
Document Size (Glass)
A5
Letter
A4
ADF 2-Sided
Off
Select On to enable 2-sided faxing from the ADF.
The Direct Send option and color faxing are disabled
when you turn on this setting.
On
Direct Send
Off
Select On to send black-and-white faxes to a single
recipient as soon as the connection is made, without
saving the scanned image to memory. You cannot
use this setting when sending a color fax or sending
a fax to multiple recipients.
On
Continuous Scan from
ADF
Off
Transmission Report
Print on Error
Select On to have the product to ask if you want to
scan another page after a document in the ADF has
finished scanning.
On
Lets you select when to print transmission reports.
Print
Do Not Print
Parent topic: Selecting Advanced Fax Settings
Send Settings - Fax
Set the send options you want to use for outgoing faxes.
Setting
Options
Description
Batch Send
Off
Sorts outgoing faxes by recipient in the product's
memory, and then sends them as a batch.
On
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Setting
Options
Description
Save Failure Data
Off
Saves faxes that failed to be sent in the product’s
memory. You can resend the faxes from the product's
Status Menu.
On
Parent topic: Selecting Advanced Fax Settings
Receive Settings - Fax
Set the receive options you want to use for incoming faxes.
Setting
Options
Description
Receive Mode
Manual
Lets you confirm whether an incoming fax should be
printed; a telephone must be connected to the product
Auto
Automatically receives and prints faxes.
All
If you are using a Distinctive Ring Service on your
phone line, your telephone company can assign two
or more phone numbers to the same line and assign
different ring patterns to each. If you use this service,
select the number of rings for your fax number so your
product can receive faxes on the correct number of
rings. Select All for phones lines that do not use this
service.
Distinctive Ring
Single
Double
Triple
Double&Triple
Rings to Answer
1 to 9
Sets the number of rings before your product receives
a fax. If Receive Mode is set to Auto and an
answering machine is connected to the product, make
sure this setting is set higher than the number of rings
your answering machine is set to answer a call.
Remote Receive
Off
Lets you start receiving faxes using your phone
instead of operating the product (if the Receive Mode
is set to Auto). When you select On, you must also
set a Start Code. If you are using a cordless handset
with its base connected to the product, you can start
receiving the fax by entering the code using the
handset.
On
Start Code
Parent topic: Selecting Advanced Fax Settings
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Output Settings - Fax
Set the output options you want to use for incoming faxes.
Note: If you select Save to Inbox, faxes are saved in the product's memory. Delete faxes after viewing
or printing to prevent the memory from filling up. Even if you select other options for saving faxes, they
may be saved temporarily in the product's memory.
Setting
Options
Description
Fax Output
Other Settings
Lets you create a folder for saving faxes on a memory
device and select settings for forwarding faxes.
Save to Inbox
Saves incoming faxes in the product's memory. You
can view the faxes on the LCD screen and print if
needed.
Save to Computer
To use this option, you must use the Epson FAX
Utility. Select Yes and Print to have faxes saved to
your computer and printed automatically.
Save to Memory
Device
Saves incoming faxes to a connected memory device
or USB storage device. Select Yes and Print to have
faxes saved to the memory device and printed
automatically.
Note: Received faxes are saved as PDF files and
cannot be printed directly from the control panel.
Forward
Forwards incoming faxes to as many as 5 numbers in
your contact list. Select Yes and Print to have faxes
forwarded and printed automatically.
Note: Color faxes cannot be forwarded.
Auto Reduction
Auto Rotation
On
Select to reduce the size of large received faxes to fit
on the paper size in the selected paper source.
Off
Select to print large incoming faxes at their original
size on multiple sheets, if necessary.
On
If you have loaded A5-size paper, select On to rotate
landscape-oriented incoming faxes so that they print
correctly on the paper.
Off
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Setting
Options
Description
Collation Stack
On
Select On to print incoming faxes so that the pages
are stacked in the correct page order. (When the
product is low on memory, this option may not be
available.)
Off
Print Suspend Time
Off
Select On to set a time period to stop automatic
printing of faxes or reports and save received faxes in
the product’s memory. (Make sure there is enough
free memory before using this function.)
On
Time to Stop
Restart Time
Forwarding Report
Print on Error
Selects whether or when to print a report after an
incoming fax is forwarded.
Print
Do Not Print
Attach Image to Report
Off
Does not include an image of the fax on transmission
reports.
On(Small Image)
Prints transmission reports with an image of the first
faxed page. (Does not work when you select Direct
Send.)
On(Large Image)
Fax Log Auto Print
Report Format
Off
Does not print the fax log.
On(Every 30)
Prints the fax log after 30 faxes are sent or received.
On(Time)
Prints the fax log at a time you select using the
numeric keypad displayed on the LCD screen.
Simple
Selects the amount of information on fax reports.
Detail
Parent topic: Selecting Advanced Fax Settings
Basic Settings - Fax
Set the basic options you want to use for incoming and outgoing faxes.
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Setting
Options
Description
Fax Speed
Fast(33,600bps)
Sets the speed at which you send and receive faxes.
Medium(14,400bps
)
Slow(9,600bps)
ECM
Dial Tone Detection
Line Type
Header
On
Turns on Error Correction Mode (ECM) to
automatically correct errors in sent or received fax
data.
Off
Turns off Error Correction Mode (ECM); color faxes
cannot be sent or received.
On
Automatically dials the number you enter for faxing
when the product detects a dial tone.
Off
Turns off automatic dial tone detection, which may be
necessary if the product is connected to a PBX
(Private Branch Exchange) or a TA (Terminal
Adapter). However, turning this setting off may cause
the product to drop the first digit of a fax number.
PSTN
Selects a standard phone line (Public Switched
Telephone Network).
PBX
Selects Private Branch Exchange, the type of phone
line used in office environments where an access
code such as 9 must be used to call an outside line.
Fax Header
Select to enter the header information and your phone
number for inclusion on outgoing faxes.
Your Phone
Number
Parent topic: Selecting Advanced Fax Settings
Security Settings - Fax
Set the security options you want to use for fax data.
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Setting
Options
Description
Direct Dialing
Restrictions
Off
Does not restrict dialed fax numbers.
On
Allows faxing only to numbers stored in the contacts
list or history.
Enter Twice
Requires you to enter fax numbers twice to prevent
errors.
Off
Selects whether or not to display a recipient
confirmation screen before a fax is sent.
Confirm Address List
On
Inbox Password
Settings
Register
Select to set a password for viewing incoming faxes.
Backup Data Auto Clear Off
Automatically erases sent or received fax data from
your product's memory.
On
Clear Backup Data
—
Deletes all sent or received fax data remaining in your
product's memory; run this function if you are giving
away or disposing of your product.
Parent topic: Selecting Advanced Fax Settings
Setting Up Fax Features Using the Fax Utility - Windows
You can set up your fax header and select your fax settings using the FAX Utility for Windows.
1. Do one of the following:
• Windows 8.x: Navigate to the Apps screen.
• Windows (other versions): Click
or Start > Programs or All Programs > EPSON Software.
2. Select FAX Utility.
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You see this window:
3. Select Fax Settings for Printer. (Select your product, if prompted.)
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You see this window:
4. Select Fax Settings.
5. Follow the prompts that appear on the screen to enter your fax header information and select your
fax settings.
Note: For detailed information, select the FAX Utility Help option.
Parent topic: Setting Up Fax Features
Setting Up Fax Features Using the Fax Utility - OS X
You can set up your fax header and select your fax settings using the FAX Utility for OS X.
1. Do one of the following:
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and
select Options & Supplies. Select Utility and select Open Printer Utility.
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• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select the FAX option for your product, and select Open Print Queue. Select Utility.
2. Double-click FAX Utility, if necessary.
You see this window:
3. Select your FAX product in the Printer list.
4. Select Fax Settings.
5. Follow the prompts that appear on the screen to enter your fax header information and select your
fax settings.
Note: For detailed information, select the FAX Utility ? icon.
Parent topic: Setting Up Fax Features
Setting Up Contacts and Contact Groups
You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You
can also set up contact groups to send a fax message to multiple contacts.
Setting Up Contacts Using the Product Control Panel
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X
Parent topic: Faxing
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Setting Up Contacts Using the Product Control Panel
You can set up your contacts and contact groups using the control panel on your product.
Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact
your administrator for assistance.
Creating a Contact
Editing or Deleting a Contact
Creating a Contact Group
Editing or Deleting a Contact Group
Parent topic: Setting Up Contacts and Contact Groups
Related tasks
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X
Creating a Contact
You can create a list of contacts to save frequently used fax numbers.
Note: You can create up to 100 contacts and contact groups combined.
1. Press the
home button, if necessary.
2. Select Fax.
You see a screen like this:
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3. Select Contacts. Enter the administrator password, if necessary.
You see a screen like this:
4. Select Menu.
You see a screen like this:
Note: You can print your list of contacts and groups if necessary.
5. Select Add Entry.
6. Select the number you want to use for the contact you are adding.
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You see a screen like this:
7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters),
and press
.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for
an entry (up to 30 characters), and press
. (This field is optional.)
9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the
product to enter the fax number. You can enter up to 64 characters.
Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
If the access code has been set up in the Line Type setting, enter the # pound sign instead of the
code.
10. Set the Fax Speed, if necessary.
11. Select Save.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact
You can edit or delete any of the contacts on your list.
1. Press the
home button, if necessary.
2. Select Fax.
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You see a screen like this:
3. Select Contacts. Enter the administrator password, if necessary.
4. Select the contact you want to edit or delete.
You see a screen like this:
5. Do one of the following:
• To delete the contact, select Delete and select Yes on the confirmation screen.
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• To edit the contact, select Edit, select the item you want to change, enter the correct information,
and select
. When you are finished editing, select Save.
Parent topic: Setting Up Contacts Using the Product Control Panel
Creating a Contact Group
You can create a group of contacts so that you can easily send faxes to multiple recipients.
Note: You can create up to 100 contacts and contact groups combined.
1. Press the
home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts. Enter the administrator password, if necessary.
4. Select Menu.
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You see a screen like this:
Note: You can print your list of contacts and groups if necessary.
5. Select Add Group.
6. Select the number you want to use for the group you are adding.
You see a screen like this:
7. Select the Name field, use the displayed keyboard to enter the group name (up to 30 characters),
and press
.
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8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a
group (up to 30 characters), and press
. (This field is optional.)
9. Select Proceed.
You see your contacts list.
10. Select the number next to each contact you want to include in your group.
A check mark appears next to each selected contact.
11. Select Save.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact Group
You can edit an existing contact group to add or delete entries. You can also delete the entire contact
group.
1. Press the
home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts. Enter the administrator password, if necessary.
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You see a screen like this, showing both individual contacts and contact groups:
4. Select the group you want to edit.
You see a screen like this:
Note: If you want to delete the entire group, select Delete.
5. To edit the group, select Edit.
6. Select Proceed.
You see a list of the contacts in your group.
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7. To add or delete a contact, select the number next to it.
8. Select Save.
Parent topic: Setting Up Contacts Using the Product Control Panel
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows
You can set up your speed dial and group dial lists using the FAX Utility for Windows. The utility also lets
you import fax numbers from the Windows Address Book and back up fax numbers stored in your
product's memory.
Note: You can create up to 60 speed dial and group dial entries combined.
1. Do one of the following:
• Windows 8.x: Navigate to the Apps screen.
• Windows (other versions): Click
or Start > Programs or All Programs > EPSON Software.
2. Select FAX Utility.
You see this window:
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3. Select Fax Settings for Printer. (Select your product, if prompted.)
You see this window:
4. Select Speed Dial/Group Dial List.
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You see this window:
5. Select an empty entry and click the
icon.
Note: To edit an entry, select it and click the
icon.
icon. To delete an entry, select it and click the
6. Do one of the following:
• To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK.
• To create a group dial entry, select Group, enter a name, select your desired fax numbers, and
click OK.
7. Repeat the previous steps as necessary to add all your speed dial or group dial entries.
8. When you are finished, click the
icon to save the entries to your product's memory.
Parent topic: Setting Up Contacts and Contact Groups
Related topics
Setting Up Contacts Using the Product Control Panel
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Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X
You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import
fax numbers from the MacAddress Book and back up fax numbers to your product's memory.
Note: You can create up to 60 speed dial and group dial entries combined.
1. Do one of the following:
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and
select Options & Supplies. Select Utility and select Open Printer Utility.
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select the FAX option for your product, and select Open Print Queue. Select Utility.
2. Double-click FAX Utility, if necessary.
You see this window:
3. Select your FAX product in the Printer list.
4. Select Speed Dial/Group Dial List.
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You see this window:
5. To add an entry, double-click an empty entry.
Note: To edit an entry, select it and change the information. To delete an entry, select it and press
the Delete key on your keyboard.
6. Do one of the following:
• To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK.
• To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers,
and click OK.
7. Repeat the previous steps as necessary to add all your speed dial or group dial entries.
8. To import entries from your MacAddress book, click the
9. When you are finished, click the
icon.
icon to save the entries to your product's memory.
Parent topic: Setting Up Contacts and Contact Groups
Related topics
Setting Up Contacts Using the Product Control Panel
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Sending Faxes
See these sections to send faxes using your product.
Sending Faxes from the Product Control Panel
Sending Faxes Using the Fax Utility - Windows
Sending Faxes Using the Fax Utility - OS X
Parent topic: Faxing
Sending Faxes from the Product Control Panel
See these sections to send faxes using the product's control panel.
Sending a Fax Using the Keypad, Contact List, or History
Fax Sending Options
Sending a Fax at a Specified Time
Sending a Fax on Demand
Sending a Stored Fax
Dialing Fax Numbers from a Connected Telephone
Parent topic: Sending Faxes
Sending a Fax Using the Keypad, Contact List, or History
You can send a fax from your product control panel by entering the fax number, or selecting the number
from either the contact list or fax history.
Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one
recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in
black-and-white.
Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the
queue using the Status Menu.
1. Place your original on the product for faxing.
2. Press the
home button, if necessary.
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3. Select Fax.
Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting. (You cannot fax double-sided documents in color.)
4. Do one of the following to select fax recipients:
• Manually enter a fax number: Press the Enter a Fax Number field and enter a fax number.
Press
when done. To add another fax number, repeat the same steps. You can also use the
numeric keypad on the control panel to enter a fax number.
Note: If direct dialing has been restricted, you can only select the number from the contact list or
fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax
number. If the access code has been set up in the Line Type setting, enter the # pound sign
instead of the code.
• Select from the contact list: Select Contacts to display the contact list screen. Select the
checkbox next to one or more contact (select the checkbox again to deselect it). You can also
select the Search field to search for recipients by name, index name, or entry number. Select
Proceed when you are finished.
• Select from the sent fax history: Select History to display the sent fax history. Select a recipient
from the list, select Menu, and select Send to this number.
Note: To delete entered recipients, select the Enter a Fax Number field, select the recipient you
want to delete, and select Delete from the List.
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5. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your
settings.
6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks
incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.)
Note: If you do not touch the preview screen for 20 seconds, your product sends the fax
automatically. You cannot preview images when the Direct Send setting is turned on.
7. If you want to save your fax settings for later use, select Presets and add a new entry.
8. Press one of the
buttons.
Note: To cancel faxing, press the
from the Status Menu.
Stop button. You can also cancel the job or check the job status
Your product scans your original and prompts you to place additional pages, if necessary.
After scanning your originals, your product dials the number and sends the fax.
Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is
enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from
the Status Menu screen.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related tasks
Checking Fax Status
Entering Characters on the LCD Screen
Selecting the Line Type
Using Presets
Related topics
Placing Originals on the Product
Setting Up Contacts and Contact Groups
Fax Sending Options
While sending a fax, you can select Menu and select these options from the Fax Send Settings menu.
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Note: You can also select these options in the User Default Settings menu.
Setting
Options
Description
Resolution
Standard
Adjusts the scan resolution and print quality of
outgoing faxes.
Fine
Super Fine
Ultra Fine
Photo
Density
Document Size (Glass)
Auto
Automatically adjusts the darkness of outgoing faxes.
Select this option when sending black-and-white text
documents.
Manual
Lets you select from various density levels.
Half Letter
Sets the size for a document placed on the scanner
glass.
A5
Letter
A4
ADF 2-Sided
Off
Select On to enable 2-sided faxing from the ADF. The
Direct Send option and color faxing are disabled when
you turn on this setting.
On
Direct Send
Off
Select On to send black-and-white faxes to a single
recipient as soon as the connection is made, without
saving the scanned image to memory. You cannot
use this setting when sending a color fax or sending a
fax to multiple recipients.
On
Priority Send
Off
Select On to send the current fax before other faxes
waiting to be sent.
On
Continuous Scan from
ADF
Off
Select On to have the product to ask if you want to
scan another page after a document in the ADF has
finished scanning.
On
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Setting
Options
Description
Transmission Report
Print on Error
Lets you select when to print transmission reports.
Print
Do Not Print
Parent topic: Sending Faxes from the Product Control Panel
Sending a Fax at a Specified Time
You can send a fax at a time of your choice.
Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option.
1. Place your original on the product for faxing.
2. Press the
home button, if necessary.
3. Select Fax.
Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting.
4. Enter a fax number or select a number from the Contacts list or History.
5. Select Menu.
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6. Select Send Fax Later.
7. Select On.
8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select
OK.
9. Press one of the
buttons.
Note: To cancel faxing, press the
Stop button.
After scanning your originals, your product dials the number and sends the fax at the specified time.
Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related tasks
Sending a Fax Using the Keypad, Contact List, or History
Related topics
Placing Originals on the Product
Sending a Fax on Demand
You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically
when another fax machine requests it. Other fax users can receive the document by calling your fax
number and using the polling receive function on their fax machines.
1. Place your original on the product for faxing.
2. Press the
home button, if necessary.
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3. Select Fax.
4. Select Menu.
5. Select Polling Send and select On.
6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your
settings.
7. Press the
B&W button.
Your document is scanned and stored until you overwrite or delete it.
You can store only one document at a time. Subsequent documents overwrite the existing document.
You can also delete a stored document from the Status Menu.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related tasks
Checking Fax Status
Related topics
Placing Originals on the Product
Sending a Stored Fax
You can store one black-and-white scanned document (up to 100 pages) and send it whenever
necessary.
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1. Place your original on the product for faxing.
2. Press the
home button, if necessary.
3. Select Fax.
4. Select Menu.
5. Select Store Fax Data and select On.
6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your
settings.
7. Press the
B&W button.
Your document is scanned, stored, and briefly previewed.
8. When you are ready to send the document, press the Status button.
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You see a screen like this:
9. Select Job Monitor.
10. Select Communication Job.
11. Select the stored fax job you want to send.
12. Select Send/View and select Send.
You can store only one document at a time. Subsequent documents overwrite the existing document.
You can also delete a stored document from the Status Menu.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related tasks
Checking Fax Status
Related topics
Placing Originals on the Product
Dialing Fax Numbers from a Connected Telephone
If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax
number from the connected telephone. If the recipient's phone number and fax number are the same,
you can speak to the recipient before sending the fax.
1. Place your original on the product for faxing.
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2. Press the
home button, if necessary.
3. Dial the fax number from the connected telephone. Speak to the recipient if necessary.
4. Select Start Fax on the LCD screen.
5. Select Send.
Note: Your product now communicates with the recipient's fax machine. Do not hang up the
telephone.
6. When you hear a fax tone, press one of the
buttons to start sending the fax.
Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white.
7. Hang up the telephone.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related topics
Placing Originals on the Product
Sending Faxes Using the Fax Utility - Windows
You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time,
including a cover sheet.
1. Open the file you want to fax and select the print command.
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You see a window like this:
2. Select your product with the FAX option as the printer.
3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the
Preferences or Properties button.
Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties
on the next screen. For more information about selecting fax print settings, click Help.
4. Select the Page Range as necessary. (Leave the Number of copies set to 1.)
5. Click Print.
206
If you’re faxing for the first time, you see a window like this one:
6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to
save the sender information.
207
You see a window like this:
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next.
Note: For detailed instructions on using the Epson FAX Utility, click Help.
8. Select a cover sheet and enter a subject and message, then click Next.
9. Click Send to transmit your fax.
Parent topic: Sending Faxes
Sending Faxes Using the Fax Utility - OS X
You can send a fax from a OS X printing program using the FAX Utility. You can fax up to 100 pages at a
time, including a cover sheet.
1. Open the file you want to fax.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product FAX option as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
5. Select the number of pages you are faxing as the Pages setting.
Note: Leave the Copies setting set to 1.
6. Select Recipient Settings from the pop-up menu.
209
You see this window:
7. Do one of the following to choose your recipient:
• Select a name or group from the Recipient List.
• Enter a name, company, and fax number and click the + button.
• Click the
icon and select a recipient from your address book.
8. Select Fax Settings from the pop-up menu.
210
You see this window:
9. Select the Color and Image Quality settings you want to use for your fax.
10. Click Fax.
Parent topic: Sending Faxes
Receiving Faxes
See these sections to receive faxes with your product.
Fax Reception
Receiving Faxes Automatically
Receiving Faxes Manually
Receiving a Fax by Polling
Viewing a Fax on the LCD Screen
Parent topic: Faxing
Fax Reception
Your product will automatically receive and print faxes when you set the Receive Mode to Auto.
If you connected a telephone to your product so you can use the same phone line for faxes and voice
calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone
using the telephone and press a button on your product to receive the fax.
Make sure to load paper in your product and select your fax settings before receiving a fax.
211
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your
product's LCD screen to continue.
Parent topic: Receiving Faxes
Receiving Faxes Automatically
To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the
product).
To change the Receive Mode if necessary, select Setup > System Administration > Fax Settings >
Receive Settings > Receive Mode.
If an answering machine is connected, make sure the product's Rings to Answer setting is set higher
than the number of rings your answering machine is set to answer a call. For example, if the answering
machine is set to pick up on the fourth ring, set the product to pick up on the fifth ring or later.
Parent topic: Receiving Faxes
Related references
Receive Settings - Fax
Related tasks
Receiving Faxes Manually
Receiving Faxes Manually
You can set up your product to receive faxes manually by setting the Receive Mode to Manual. This lets
you check for a fax tone on the connected telephone before receiving a fax.
1. To change the Receive Mode, select Setup > System Administration > Fax Settings > Receive
Settings > Receive Mode and select Manual.
2. When the connected telephone rings, answer the call.
3. If you hear a fax tone, select Start Fax on the LCD display.
4. Select Receive.
5. Press one of the
buttons to start receiving the fax.
6. Hang up the telephone.
Parent topic: Receiving Faxes
Related references
Receive Settings - Fax
212
Related tasks
Receiving Faxes Automatically
Receiving a Fax by Polling
You can use polling to receive a fax from another fax machine (such as a fax information service).
1. Press the
home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Menu.
4. Select Polling Receive and select On.
5. Enter the fax number you expect to receive the fax from.
6. Press one of the
buttons to start receiving the fax.
Parent topic: Receiving Faxes
Viewing a Fax on the LCD Screen
You can save received faxes in your product's memory and view them on the LCD screen.
Note: To use this feature, Save to Inbox from the Output Settings menu must be enabled. The Inbox can
be locked by an administrator. If you cannot access the Inbox, contact your administrator for assistance.
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1. Press the
home button, if necessary.
2. Check the
icon on the LCD screen. It turns on if there are any unread or unprinted faxes in the
product's memory.
3. Select Fax.
4. Select Open Inbox. Enter the administrator password, if necessary.
5. Select the fax you want to view.
You see the fax displayed on the screen.
6. Select Menu.
7. Select one of the printer/deleting options and follow the on-screen instructions.
Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the
memory is full, you cannot receive or send faxes.
Parent topic: Receiving Faxes
Checking Fax Status
You can use the Status button to check the status of current fax jobs, or faxes that have been received
or sent.
1. Press the Status button.
You see a screen like this:
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2. Do one of the following:
• To check the status of currrent fax jobs, select Job Monitor, select Communication Job, and
select the fax job you want to check.
• To check the history of faxes that have been sent or received, select Job History, select Receive
Job or Send Job, and select the job you want to check.
• To check received faxes that have been saved in the product's memory, select Job Storage and
select Inbox.
Parent topic: Faxing
Printing Fax Reports
You can select from several fax reports to print whenever necessary. You can also have the fax log
printed automatically by turning on Fax Log Auto Print.
1. Press the
home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Menu, select Fax Report, and select the report you want to print.
Fax Report Options
Parent topic: Faxing
215
Related references
Output Settings - Fax
Fax Report Options
Select the fax report or list you want to print.
Fax Settings List
Print a list of the current fax communication settings.
Fax Log
View or print a report on recent fax transmissions.
Last Transmission
Print a report on the previous fax that was sent or received through polling.
Stored Fax Documents
Print a list of the fax jobs currently stored in the product's memory.
Protocol Trace
Print a detailed report for the previous sent or received fax.
Parent topic: Printing Fax Reports
216
Using USB Flash Drives With Your Product
Follow the instructions here to work with a USB flash drive inserted into your product.
Inserting a USB Flash Drive
Removing a USB Flash Drive
Viewing and Printing From the LCD Screen
Transferring Files on a USB Flash Drive
Inserting a USB Flash Drive
Insert your USB flash drive into the USB port on the front of the product.
Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are
compatible with the product.
USB Device Photo File Specifications
Parent topic: Using USB Flash Drives With Your Product
USB Device Photo File Specifications
You can use USB devices with your product containing files that meet these specifications.
File format
JPEG with the Exif version 2.3 standard
TIFF 6.0-compliant uncompressed images: RGB full-color or binary
(not CCITT-encoded)
Image size
80 × 80 pixels to 10200 × 10200 pixels
File size
Up to 2GB
Number of files
JPEG: Up to 9990
TIFF: Up to 999
Parent topic: Inserting a USB Flash Drive
Removing a USB Flash Drive
After you finish working with a USB flash drive, follow these steps to remove it.
217
1. If your product is connected to your computer using a USB cable, do one of the following:
• Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the
name of your flash drive (listed as a removable disk) and select Eject.
• OS X: Drag the removable disk icon for your flash drive from the desktop into the trash.
Caution: Do not remove a flash drive before completing the procedure above or you may lose data
from the flash drive.
2. Pull the flash drive out of the USB port on the front of the product.
Parent topic: Using USB Flash Drives With Your Product
Viewing and Printing From the LCD Screen
See these sections to view and print photos or other files displayed on your product's LCD screen.
Printing JPEG Photos
Printing TIFF Files
Photo Adjustment Options - Device Mode
Print Setting Options - Device Mode
Parent topic: Using USB Flash Drives With Your Product
Printing JPEG Photos
You can select JPEG photos for printing as you view them on the LCD screen.
1. Press the
home button, if necessary.
2. Select Memory Device.
3. Select JPEG.
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You see a screen like this:
Note: If you have more than 999 JPEG images on your device, the images are divided into groups,
and you must first select the group you want to display.
4. Do one of the following to select your photos:
• To select individual photos, select the thumbnail image of the photo you want to print, then use the
numeric keypad on the control panel or press + or – on the LCD screen to select the number of
copies (up to 99). Press the left or right arrow buttons to scroll through and select additional
photos, or press the back button to return to the thumbnail image view and select another photo.
• To select all photos, select Options > Select Images > Select All Images.
5. To adjust a photo (adjustments modify only your printed copy, not the original file), select its
thumbnail image, and select Adjustments. Make the necessary adjustments and press the
button.
back
6. To change the print settings, select Settings, and select the necessary settings. When you are
finished, press the back button.
7. When you are ready to print, press one of the
Note: To cancel printing, press the
buttons.
Stop button or select Cancel.
Parent topic: Viewing and Printing From the LCD Screen
Related references
Photo Adjustment Options - Device Mode
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Print Setting Options - Device Mode
Printing TIFF Files
You can select and print files in the TIFF format from a USB flash drive or other device.
1. Press the
home button, if necessary.
2. Select Memory Device.
3. Select TIFF.
You see a list of the available files.
4. Select the file you want to print.
You see information about the file.
5. Select Proceed.
6. Do the following as necessary:
• To print more than one copy, use the numeric keypad on the control panel or press + or – on the
LCD screen to select the number of copies (up to 99).
• To change the print settings, select Settings, and select the necessary settings. When you are
finished, press the back button.
7. Select Proceed.
8. When you are ready to print, press one of the
Note: To cancel printing, press the
buttons.
Stop button or select Cancel.
Parent topic: Viewing and Printing From the LCD Screen
Related references
Photo Adjustment Options - Device Mode
Print Setting Options - Device Mode
Photo Adjustment Options - Device Mode
Select the Image Adjustments you want to use when viewing and printing photos displayed on the LCD
screen.
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Photo
adjustment
settings
Available options
Description
Fix Photo
On
Automatically adjusts the brightness, contrast, and saturation
of the photo based on the Advanced > Scene Detection
setting that is selected
Off
Turns off automatic adjustments; see Note below
P.I.M.
Uses your camera's PRINT Image Matching or Exif Print
adjustments
Off - This Image
Automatically fixes the red-eye effect in photos
Fix Red-Eye
On - This Image
Off - All Image
On - All Image
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a
face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the
special color effects.
Parent topic: Viewing and Printing From the LCD Screen
Print Setting Options - Device Mode
Select the Print Settings you want to use when printing from a USB flash drive or other memory device.
Note: Not all options or settings may be available, depending on the file format.
Print settings
Available options
Description
Paper Source
Various paper size
and type settings
Indicates the source that contains the paper size and type
you want to print on
Quality
Standard
Provides good quality for most prints
Best
Provides the highest quality for special prints
Various date formats
Prints the date the photo was taken on the photo in the
format you select
Date
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Print settings
Available options
Description
Fit Frame
On
Automatically crops the photo to fit into the selected photo
layout
Off
Turns off automatic cropping
On
Prints at normal speed
Off
Slows down printing to improve print quality
Last Page on Top
Select the order for printing multi-page TIFF files.
Bidirectional
Print Order
First Page on Top
Parent topic: Viewing and Printing From the LCD Screen
Transferring Files on a USB Flash Drive
You can transfer files to and from a USB flash drive inserted into the USB port on the front of your
product.
Setting Up File Sharing for File Transfers From Your Computer
Transferring Files from a USB Flash Drive to Your Computer
Parent topic: Using USB Flash Drives With Your Product
Setting Up File Sharing for File Transfers From Your Computer
Before you transfer files from a computer to a USB flash drive inserted into the USB port on the front of
your product, you may need to set up your product's file sharing settings.
Caution: Remove the flash drive before you change this setting or you may lose data from the flash
drive.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact
your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Printer Settings.
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5. Select Memory Device Interface.
You see a screen like this:
6. Make sure Memory Device is set to Enable.
7. Select File Sharing.
8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network.
Parent topic: Transferring Files on a USB Flash Drive
Related tasks
Removing a USB Flash Drive
Transferring Files from a USB Flash Drive to Your Computer
You can transfer files to and from a USB flash drive inserted into the USB port on the front of your
product and a computer connected to your product.
Note: Do not transfer files to and from a flash drive while you are printing from the flash drive.
1. Make sure your product is connected to a computer.
2. Insert a flash drive into the USB port on the front of your product.
3. Do one of the following to access your flash drive files from your computer:
• Windows: Select the Computer or My Computer utility, then select the removable disk icon.
• OS X with a USB connection: Look for the removable disk icon on your desktop, then select it.
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• OS X with a network connection: Select the hard drive icon on your desktop or select Computer
from the Go menu, select your product in the SHARED section of the sidebar (you may need to
widen the sidebar to see the name), and select the USBSTORAGE icon.
4. Select the folder that contains your files.
5. Drag the files you want to transfer to the desired folder on your computer or on your flash drive.
Note: Your product's LCD screen does not update to display new information about your flash drive after
you copy files to it or delete files from it. Remove and insert the flash drive to update the information.
Parent topic: Transferring Files on a USB Flash Drive
Related tasks
Inserting a USB Flash Drive
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Replacing Ink Cartridges and Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. When an
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.
You may also need to replace a cartridge that is more than six months old if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly
and in accordance with local requirements. If you would like to return your used ink cartridges and
maintenance boxes to Epson for proper disposal, please go to epson.com/recycle for more information.
Check Cartridge and Maintenance Box Status
Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Printing With Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Replacing the Maintenance Box
Check Cartridge and Maintenance Box Status
Your printer and its software will let you know when an ink cartridge is low or expended, or when the
maintenance box needs to be replaced.
Checking Cartridge Status on the LCD Screen
Checking Cartridge and Maintenance Box Status with Windows
Checking Cartridge and Maintenance Box Status with OS X
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Checking Cartridge Status on the LCD Screen
When one of your cartridges is low, you see the
icon on the LCD screen and the orange Status
light flashes. When a cartridge is expended, you see the
icon and the orange Status light stays
on. You can use the Status button check the status of the cartridges and maintenance box.
1. Press the Status button.
2. Select Printer Information.
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You see a screen like this:
The ink and maintenance box levels are displayed at the bottom of the screen.
Note: The displayed ink and maintenance box levels are approximate.
3. For more information, select the ink cartridge images at the bottom of the screen.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Checking Cartridge and Maintenance Box Status with Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or
maintenance box status at any time using a utility on your Windows computer.
1. To check your status, access the Windows Desktop, double-click the product icon in the Windows
taskbar, and click Details.
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You see this window:
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
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You see this window:
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.
5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
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Checking Cartridge and Maintenance Box Status with OS X
You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
1. Do one of the following:
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &
Supplies. Select Utility and select Open Printer Utility.
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
2. Select EPSON Status Monitor.
You see this window:
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3. Do the following as necessary:
• You can update the ink cartridge and maintenance box status by clicking Update.
• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Purchase Epson Ink Cartridges and Maintenance Box
You can purchase genuine Epson ink, maintenance boxes, and paper at Epson Supplies Central at
epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for priming, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Ink Cartridge and Maintenance Box Part Numbers
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Ink Cartridge and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new maintenance box or ink cartridges.
Maintenance box part number: T6710
Note: For best printing results, use up a cartridge within 6 months of opening the package.
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Ink color
Part number
Standard-capacity
High-capacity
Black
786
786XL
Cyan
786
786XL
Magenta
786
786XL
Yellow
786
786XL
Parent topic: Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
1. Turn on your product.
2. If an ink cartridge is low or expended, a message appears on your product and on your computer
screen. Note which cartridges need to be replaced.
3. Open the front cover.
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4. Push the ink cartridge in, then pull it out of the slot.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
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5. Remove the cartridge from the package.
Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after
removing the old one; if you do not, the print head may dry out and be unable to print.
6. Gently shake the ink cartridge horizontally for about five seconds as shown.
Caution: Do not remove any labels or seals, or ink will leak.
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7. Insert the new cartridge into the holder and push it in until it clicks into place.
8. Select Check on the LCD screen to make sure the cartridges are installed correctly.
Caution: If you see a message that an ink cartridge is installed incorrectly, press in the ink cartridge
until it clicks into place.
9. When you are finished, close the front cover.
The product starts priming the ink and returns to its previous state when finished.
Note: Do not turn off the printer during ink replacement.
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Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Printing With Black Ink and Expended Color Cartridges
When a color ink cartridge is expended, you can temporarily continue printing from your computer using
black ink. Replace the expended color cartridge as soon as possible for future printing.
Note: You cannot print with expended color ink cartridges using your product's control panel.
Printing With Expended Color Cartridges - Windows
Printing With Expended Color Cartridges - OS X
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Printing With Expended Color Cartridges - Windows
If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.
Note: To use this feature, Epson Status Monitor must be enabled.
1. Click Cancel or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
2. Load plain paper or an envelope in your product.
3. Access the print settings in your print application.
4. Click the Main tab.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
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6. Select the Black/Grayscale checkbox.
7. Click OK.
8. Print your document.
Epson Status Monitor 3 displays a print message.
9. Click Print in Black to print your document.
Parent topic: Printing With Black Ink and Expended Color Cartridges
Printing With Expended Color Cartridges - OS X
If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.
1. Click the printer icon in the Dock.
2. If you see a message telling you that you can temporarily print with only black ink, click the Delete
icon to cancel your print job. (OS X 10.8/10.9: Click the
message is displayed, click OK.)
icon to cancel your print job. If an error
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
3. In the Apple menu or the Dock, select System Preferences.
4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
5. Select Driver or Options.
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You see a screen like this:
6. Select On as the Permit temporary black printing setting.
7. Click OK.
8. Close the utility window.
9. Load plain paper or an envelope in your product.
10. Access the print settings in your print application.
11. Select Print Settings from the pop-up menu.
12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
13. Select the Grayscale option.
14. Click Print to print your document.
Parent topic: Printing With Black Ink and Expended Color Cartridges
237
Conserving Low Black Ink with Windows
The following window appears when black ink runs low and there is more color ink.
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper
type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor
must be enabled.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink
for the document you are printing.
• Click Disable this feature to continue using the remaining black ink.
Note: If you disable this feature, it remains disabled until you reinstall the black ink cartridge.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Replacing the Maintenance Box
Make sure you have a new maintenance box before you begin.
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a
week. Keep the maintenance box away from direct sunlight.
1. Make sure the product is not printing.
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2. Remove the new maintenance box from its package.
Caution: Do not touch the green chip on the maintenance box.
3. Press the buttons on the sides of the rear cover and remove it.
4. Grasp the maintenance box as shown and pull it out of its holder.
Note: Do not tilt the used maintenance box or take it apart.
239
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep the maintenance box out of the reach of children and do not drink the ink.
5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal
the bag and dispose of it carefully.
6. Insert the new maintenance box into the holder and push it all the way in.
7. Press the buttons on the sides of the rear cover and reattach it.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
240
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
241
Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Print Head Alignment
Cleaning the Paper Guide
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related tasks
Removing and Installing Ink Cartridges
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product.
2. Press the
home button, if necessary.
242
3. Select Setup.
4. Select Maintenance.
You see a screen like this:
5. Select Print Head Nozzle Check.
You see a screen like this:
6. Press the
Color button.
The nozzle pattern prints.
243
7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
8. Do one of the following:
• If there are no gaps, select Done.
• If there are gaps or the pattern is faint, select Clean the Print Head and continue.
9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on
and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of
the ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Nozzle Check
Related references
Product Status Messages
Related tasks
Loading Paper in the Cassette
Removing and Installing Ink Cartridges
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen.
244
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &
Supplies. Select Utility and select Open Printer Utility.
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
4. Select Nozzle Check.
You see a window like this:
5. Click Print.
245
6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
7. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Parent topic: Print Head Maintenance
Related tasks
Removing and Installing Ink Cartridges
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
246
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the
home button, if necessary.
4. Select Setup.
5. Select Maintenance.
You see a screen like this:
6. Select Print Head Cleaning.
You see a screen like this:
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7. Press the
Color button to clean the print head.
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
8. Select Print Nozzle Check Pattern.
9. Press the
Color button to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on
and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of
the ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related references
Product Status Messages
Product Status Messages
Related tasks
Loading Paper in the Cassette
Removing and Installing Ink Cartridges
Loading Paper in the Cassette
Removing and Installing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &
Supplies. Select Utility and select Open Printer Utility.
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
4. Select Head Cleaning.
248
You see a window like this:
5. Click Start to begin the cleaning cycle.
Note: Do not open the front cover during the cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle
Check Pattern and click Print.
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7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on
and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of
the ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related references
Product Status Messages
Related tasks
Loading Paper in the Cassette
Removing and Installing Ink Cartridges
Print Head Alignment
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.
Note: Banding may also occur if your print head nozzles need cleaning.
250
Aligning the Print Head Using the Product Control Panel
Aligning the Print Head Using a Computer Utility
Parent topic: Adjusting Print Quality
Related concepts
Print Head Cleaning
Aligning the Print Head Using the Product Control Panel
You can align the print head using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
3. Press the
home button, if necessary.
4. Select Setup.
5. Select Maintenance.
You see a screen like this:
6. Select Print Head Alignment.
251
You see a screen like this:
7. Do one of the following:
• If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment.
• If you see horizontal bands at regular intervals, select Horizontal Alignment.
8. Follow the on-screen instructions to print an alignment sheet.
Note: Do not cancel printing while you are printing head alignment patterns.
9. Check the printed patterns on the alignment sheet and do one of the following:
• If you printed a vertical alignment sheet, select the number representing the most solid printed
pattern for each set on the LCD screen .
252
• If you printed a horizontal alignment sheet, select the number representing the pattern with the
least amount of separation or overlap on the LCD screen.
Parent topic: Print Head Alignment
Related references
Product Status Messages
Related tasks
Loading Paper in the Cassette
Aligning the Print Head Using a Computer Utility
You can align the print head using a utility on your Windows computer or Mac.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
3. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &
Supplies. Select Utility and select Open Printer Utility.
• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
4. Select Print Head Alignment.
5. Click Next, then click Print to print an alignment sheet.
Note: Do not cancel printing while you are printing a head alignment pattern.
253
You see a window like this:
6. Check the printed pattern and follow the instructions on the screen to choose the number
representing the best printed pattern for each set.
Vertical alignment
Horizontal alignment
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• After choosing each pattern number, click Next.
• If no patterns are aligned in one or more of the sets, choose the closest one in each set and click
Realignment. Then print another alignment sheet and check it.
Note: Click Skip (where available) if you want to skip a particular alignment sheet.
7. When you are done, click Finish.
Parent topic: Print Head Alignment
Related references
Product Status Messages
Related tasks
Loading Paper in the Cassette
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. Make sure there are no errors on the LCD.
2. Load a few sheets of plain paper in the product (or in cassette 1 if your product has two cassettes).
3. Press the
home button, if necessary.
4. Select Setup.
5. Select Maintenance.
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You see a screen like this:
6. Scroll down and select Paper Guide Cleaning.
7. Select the paper source to clean.
8. Press the
Color button.
9. Check the back of the ejected paper to see if it is clean.
10. Repeat as necessary until the paper comes out clean.
Note: If the paper comes out stained even after several cleaning attempts, try cleaning the other
paper sources.
Parent topic: Adjusting Print Quality
Related references
Product Status Messages
Product Status Messages
256
Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product.
Cleaning Your Product
Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Note: Close the rear paper feed slot and the output tray when you are not using the product to protect it
from dust.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper from the product.
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5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is
recommended), moistened with a little glass cleaner.
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with
any force.
Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the
left.
6. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the
rollers and the interior of the ADF.
7. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.
Parent topic: Cleaning and Transporting Your Product
258
Transporting Your Product
If you need to ship your product or transport it a long distance, prepare it for transportation as described
here.
Caution: During transportation and storage, follow these guidelines:
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
1. Turn off the product.
2. Remove all the paper from the product.
3. Unplug the power cable.
4. Disconnect any connected cables.
5. Close the rear paper feeder and the output tray.
6. Place the product in its original packing materials, if possible, or use equivalent materials with
cushioning around the product. Make sure the box adequately protects the product control panel.
Keep the product level during transportation. If print quality has declined when you print again, clean and
align the print head.
Parent topic: Cleaning and Transporting Your Product
Related concepts
Print Head Cleaning
Print Head Alignment
259
Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Status Menu Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
When to Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select Download the Latest Software from the Home screen of this manual or visit Epson's
driver download site (U.S. downloads or Canadian downloads).
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the product icon in the Windows taskbar
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
260
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also check for errors by pressing the Status button to display the Status Menu.
Note: If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Condition/solution
Paper jam
If paper is jammed in the product, follow the instructions in this
guide to remove the jammed paper from the indicated area.
Printer error. Turn the power off and
on again.
Turn the product off and then back on again. If the error
continues, check for a paper jam. If there is no paper jam,
contact Epson for support.
Maintenance box is at the end of its
service life. You need to replace it.
You must replace the maintenance box to continue printing.
The phone line is connected to a
different jack.
Make sure the phone cable is connected correctly and the
phone line works.
Connect the phone line to the "LINE"
jack.
The phone line is not connected
No dial tone detected.
Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Combination of IP address and
subnet mask is invalid.
There is a problem with the network connection to your product.
261
LCD screen message
Condition/solution
Communication error
See the link below to the Error Code section in this manual.
Authentication error
DNS error
Recovery mode
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Status Menu Error Codes
Where to Get Help
Related tasks
Replacing the Maintenance Box
Connecting a Telephone or Answering Machine
Related topics
Loading Paper
Wi-Fi or Wired Networking
Status Menu Error Codes
If a job does not complete successfully, you can check the error code. Press the Status button, then
select Job History and locate the incomplete job. Select the job to display the error code and additional
information.
Code
Condition/solution
001
The product was turned off by a power failure.
101
Memory is full. Reduce the size of the print job.
262
Code
Condition/solution
102
Collated printing has failed due to a lack of available memory. Reduce the size of the print
job or print one copy at a time.
103
Print quality was decreased due to a lack of available memory. If the quality of the printout
is unacceptable, try simplifying the page by reducing the number of graphics or the
number and size of the fonts.
104
Reverse printing has failed due to a lack of available memory. Reduce the data size of the
print job.
107
User authentication failed and the job has been canceled. Contact your printer
administrator.
108
Confidential job data was deleted when the product was turned off.
109
The received fax was already deleted.
110
The job was printed 1-sided because the loaded paper does not support 2-sided printing.
111
Short of available memory. Reduce the size of the print job.
201
The product's memory is full.
You can send pages individually, or print received faxes and delete them to free up
memory space.
202
The line was disconnected by the recipient's fax machine. Wait a moment, then try again.
203
The product cannot detect a dial tone.
Make sure the phone cable is connected correctly and the phone line works. If you
connected the product to a PBX (Private Branch Exchange) phone line or Terminal
Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the
Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the
product to drop the first digit of a fax number.)
204
The recipient's fax machine is busy. Wait a moment, then try again.
205
The recipient's fax machine does not answer. Wait a moment, then try again.
206
The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect
the phone cable correctly.
207
The phone cable is not connected. Connect the phone cable.
263
Code
Condition/solution
208
The fax could not be sent to some of the specified recipients.
Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data
setting is turned on, you can resend a fax from Job Monitor in the Status Menu.
301
401
302
There is not enough storage space available on the external memory device. Clear space
on the device or use a different device.
The external memory device is write-protected. Disable write protection.
402
303
No folder is available for saving the scanned file. Create a folder or use a different
memory device.
304
The external memory device has been removed. Reinsert the device.
404
305
405
An error occurred while saving data to an external memory device. Reinsert the memory
device or use a different device.
306
The product's memory is full. Wait until current jobs are finished processing.
331
A communication error occurred while acquiring the destination list. Make sure the
product is connected to the network correctly.
332
There is not enough space available for saving the scanned files in the specified folder.
333
The destination could not be found because the destination information was uploaded to
the server before sending the scanned data. Select the destination again.
334
An error occurred while sending the scanned data.
341
A communication error has occurred. Make sure the product is connected to the computer
or network correctly. Make sure you have installed Document Capture Pro or Document
Capture. Make sure the Event Manager program is not being blocked by your firewall or
security software.
Parent topic: Solving Problems
Related tasks
Connecting a Telephone or Answering Machine
Viewing a Fax on the LCD Screen
Selecting Advanced Fax Settings
264
Printing Fax Reports
Related topics
Sending Faxes
Wi-Fi or Wired Networking
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the
home button, if necessary.
4. Select Setup.
5. Select Maintenance.
You see a screen like this:
6. Select Print Head Nozzle Check.
265
You see a screen like this:
7. Press the
Color button.
The nozzle pattern prints.
8. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Cleaning
Print Head Alignment
When to Uninstall Your Product Software
Related references
Where to Get Help
266
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Restore Default Settings.
You see a screen like this:
5. Select one of these options:
• Wi-Fi/Network Settings: Resets all network settings.
• Copy Settings: Resets all settings for copying.
• Scan Settings: Resets all settings for scanning.
• Fax Settings: Resets all settings for faxing.
• Clear All Data and Settings: Resets all control panel settings including the contacts list.
You see a confirmation screen.
267
6. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Noise After Ink Installation
Software Installation Problems
Parent topic: Solving Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install the ink cartridge, the product must prime its print head. Wait until priming
finishes before you turn off the product, or it may prime improperly and use excess ink the next time
you turn it on.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
When to Uninstall Your Product Software
268
Related references
Windows System Requirements
OS X System Requirements
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in OS X Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD is not lit, make sure you select one of the WPS options from the product control panel
within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
269
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection
settings from your device and enter a new password. See your device documentation for instructions.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the Internet metric
setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems
Related concepts
Wi-Fi Direct Mode Setup
Related tasks
Selecting Wireless Network Settings From the Control Panel
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
270
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website, or install it from the CD that came with
your product using the instructions on the Start Here sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Related topics
Wi-Fi or Wired Networking
Product Does Not Appear in OS X Printer Window
If your product does not appear in the OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD is not lit, make sure you select one of the WPS options from the product control panel
within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
271
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD is not lit, make sure you select one of the WPS options from the product control panel
within 2 minutes of pressing the WPS button on your router.
• Check your wired LAN router or access point to see if the LED for the port to which your product is
connected is on or flashing . If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your product and to your router, access
point, switch, or hub.
• Try connecting your product to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your product from another computer on the network.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the
LCD, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking
272
Cannot Scan Over a Network
If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you cannot scan from your product control panel, make sure you restarted your computer after
installing the product software. Make sure the Event Manager program is not being blocked by your
firewall or security software.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few
seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the
Connection setting is set to Network, then click the Test button.
Windows (other versions): Click
or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the
Test button.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make
sure the Connection setting is set to Network, then click the Test button.
• Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's
driver download site (U.S. downloads or Canadian downloads).
Parent topic: Solving Network Problems
Related tasks
Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan Icon
273
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Ejection Problems
Parent topic: Solving Problems
274
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust
the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the
cassette or rear feed slot.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Do not load binder paper with holes in the cassette.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems Inside the Product
If paper has jammed inside the product, follow the steps here to clear the jam.
1. Cancel the print job from your computer, if necessary.
275
2. Open the front cover.
3. Remove any paper inside, including torn pieces.
4. Close the front cover.
276
5. If any jammed paper remains near the output tray, carefully remove it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Jam Problems in the Cassette
If paper has jammed in the cassette, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
2. Close the output tray.
3. Pull out the paper cassette.
277
4. Carefully remove any paper jammed inside the product.
5. Carefully follow all paper loading instructions and reload the paper.
6. Keep the cassette flat as you gently insert it.
7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Document Jams in the Automatic Document Feeder
278
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Jam Problems in the Duplexer (Rear Cover)
If paper has jammed in the duplexer, follow the steps here to clear the jam.
1. Cancel the print job from your computer, if necessary.
2. Press the buttons on the sides of the rear cover and remove it.
3. Carefully remove any jammed paper.
279
4. Remove any jammed paper from the duplexer.
5. Press the buttons on the rear cover as you reattach it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Document Jams in the Automatic Document Feeder
280
Document Jams in the Automatic Document Feeder
If you have problems with document jams in the automatic document feeder (ADF), follow the steps here
to clear the jam.
1. Cancel the print job, if necessary.
2. Remove your originals from the ADF.
3. Open the ADF cover.
4. Carefully remove any jammed pages.
Caution: Make sure you open the ADF cover before removing any jammed paper. Otherwise the
product may be damaged.
281
5. Close the ADF cover open, then raise the document cover.
6. Carefully remove any jammed pages.
7. Lower the document cover.
282
8. Raise the ADF input tray.
9. Carefully remove any jammed pages.
10. Lower the ADF input tray.
11. Reload your originals.
Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure
the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials
that could obstruct the feeder.
12. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
283
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Type Settings
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
284
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, clear any stalled print jobs from the Windows Spooler:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product name, select See what's printing, and select your
product name again if necessary. Right-click the stalled print job, click Cancel, and click Yes.
• Windows 7: Click
and select Devices and Printers. Right-click your product name, select See
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers.
• Windows 7: Click
and select Devices and Printers.
• Windows Vista: Click
, select Control Panel, and click Printer under Hardware and Sound.
285
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Extended Settings button.
5. Select Enable EPSON Status Monitor 3, then click OK.
6. Click the Monitoring Preferences button.
7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
8. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Make sure the ink drying time has not been increased for double-sided printing.
286
• Windows: Click the Maintenance tab, select Extended Settings, and select the following settings:
• High Speed Copies
• Always Spool RAW Datatype
• Page Rendering Mode
• Print as Bitmap
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
OS X System Requirements
Paper Type Settings
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - OS X
Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
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Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if
available for your product.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
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• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Related topics
Loading Paper
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product name, select See what's printing, and select your
product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes.
• Windows 7: Click
and select Devices and Printers. Right-click your product name, select See
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
Parent topic: Solving Page Layout and Content Problems
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Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Slanted Printout
If your printouts are slanted, try these solutions:
• Slide the edge guides against the edges of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Related topics
Loading Paper
Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
White or Dark Lines in Printout
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Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
• You may need to replace the ink cartridges.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - OS X
Related topics
Loading Paper
Replacing Ink Cartridges and Maintenance Boxes
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
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• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel
or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this
setting on will decrease print speed.)
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Adjust the Print Density and/or Increase Ink Drying Time settings.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related references
Paper Specifications
Available Epson Papers
Related tasks
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
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Selecting Double-sided Printing Settings - OS X
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper Type Settings
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Cleaning the Paper Guide
Related topics
Loading Paper
Replacing Ink Cartridges and Maintenance Boxes
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
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• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
• If you enlarged the image in an image-editing program, you need to increase the resolution setting to
retain a high image quality. Increase the resolution by the same amount you increased the image size.
For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later,
change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
Related topics
Loading Paper
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
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• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Available Epson Papers
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Managing Color - OS X
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
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Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).
Parent topic: Solving Scanning Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Test button.
Windows (other versions): Click
or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the
Test button.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make
sure the correct Connection setting is selected, then click the Test button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
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Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's
driver download site (U.S. downloads or Canadian downloads).
Parent topic: Solving Scanning Problems
Related tasks
Starting a Scan Using the Epson Scan Icon
Starting a Scan from a Scanning Program
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and
scan again.
Parent topic: Solving Scanned Image Quality Problems
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Related references
Available Image Adjustments - Office Mode
Related topics
Placing Originals on the Product
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
Image is Distorted or Blurry
If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
• Adjust these Epson Scan settings (if available) and try scanning again:
• Select the Unsharp Mask setting.
• Adjust the Auto Exposure setting.
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• Increase the Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Image Colors are Patchy at the Edges
If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic: Solving Scanned Image Quality Problems
Image is Too Dark
If your scanned image is too dark, try these solutions:
• Adjust these Epson Scan settings (if available) and try scanning again:
• Auto Exposure
• Brightness
• Histogram Adjustment
• Check the brightness and contrast settings of your computer monitor.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Back of Original Image Appears in Scanned Image
If an image from the back of a thin original appears in your scanned image, place a piece of black paper
on the back of the original and scan it again.
Parent topic: Solving Scanned Image Quality Problems
Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select the Descreening setting.
• Select a lower Resolution setting.
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Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Scanned Image Colors Do Not Match Original Colors
Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try
scanning again:
• Change the Image Type setting and experiment with different combinations of the next settings.
• Adjust the Tone Correction setting.
• Adjust the Auto Exposure setting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Scan Area is Not Adjustable in Thumbnail Preview
If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions:
• Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
• Switch to Normal preview mode, if available, and preview your image again.
Parent topic: Solving Scanned Image Quality Problems
Related concepts
Image Preview Guidelines
Related tasks
Selecting a Scan Area - Office Mode
Selecting a Scan Area - Professional Mode
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Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
Solving Faxing Problems
Check these solutions if you have problems faxing with your product.
Cannot Send or Receive Faxes
Cannot Receive Faxes with a Telephone Connected to Your Product
Parent topic: Solving Problems
Cannot Send or Receive Faxes
If you cannot send or receive faxes, try these solutions:
• Make sure the recipient's fax machine is turned on and working.
• Make sure paper is loaded correctly in your product.
• Make sure Receive Mode is set to Auto so you can receive faxes automatically.
• Check that the cable connecting your telephone wall jack to your product's LINE port is secure.
• Print a fax connection report using your product control panel or fax software to help diagnose the
problem.
• Verify that the telephone wall jack works by connecting a phone to it and testing it.
• If there is no dial tone and you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the
turn off the product's dial tone detection setting. (Turning off the dial tone setting may cause the
product to drop the first digit of a fax number.)
• If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to
enable faxing over the line. Contact your DSL provider for the necessary filter.
• If your telephone line has static, turn off your product's error correction mode fax communication
setting and try faxing again.
• Try lowering your product's fax speed setting.
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• Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a
color fax.
• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to
prevent disruption of incoming faxes.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Selecting the Line Type
Selecting Advanced Fax Settings
Receiving Faxes Automatically
Printing Fax Reports
Related topics
Loading Paper
Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's EXT port.
• Make sure the Receive Mode is set to Manual.
Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
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When to Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - OS X
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 8.x: Select Epson Event Manager and click Uninstall.
• Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson
Event Manager and click Uninstall/Change.
• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs.
Select Epson Event Manager and click Change/Remove.
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5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
• Windows 8.x, Windows 7, or Windows Vista: Select EPSON Scan and click Uninstall/Change.
• Windows XP: Select EPSON Scan and click Change/Remove.
6. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: When to Uninstall Your Product Software
Uninstalling Product Software - OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: When to Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S.
sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
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Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for
information on how to return your products for proper disposal.
Windows System Requirements
OS X System Requirements
Printing Specifications
Scanning Specifications
Automatic Document Feeder (ADF) Specifications
Fax Specifications
Paper Specifications
Printable Area Specifications
Ink Cartridge Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 8.x
• Windows 7
• Windows Vista
• Windows XP Professional x64 Edition
• Windows XP SP3
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Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
OS X System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• OS X 10.9.x
• OS X 10.8.x
• OS X 10.7.x
• OS X 10.6.x
• OS X 10.5.8
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Printing Specifications
Paper path
Rear paper feed slot, top entry
WF-4630:
Paper cassette, front entry
WF-4640:
Paper cassette 1 and 2, front entry
Capacity
Rear paper feed slot: 0.04 inch (0.9 mm) stack thickness
WF-4630:
Paper cassette: 1.08 inches (27.5 mm) stack thickness
WF-4640:
Paper cassette 1 and 2: 1.08 inches (27.5 mm) stack thickness
Parent topic: Technical Specifications
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Scanning Specifications
Scanner type
Flatbed, color
Photoelectric device
CIS
Effective pixels
10200 × 14040 pixels at 1200 dpi; scanning area may be restricted if
resolution setting is large
Document size
Maximum: A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11
inches [216 × 279 mm])
Scanning resolution
1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution
50 to 4800, 7200, and 9600 dpi
(50 to 4800 dpi in 1 dpi increments)
Image data
16 bits per pixel per color internal
8 bits per pixel per color external (maximum)
Light source
LED
Parent topic: Technical Specifications
Automatic Document Feeder (ADF) Specifications
Paper input
Faceup loading
Paper output
Facedown ejection
Paper size
US letter, legal, A4, A5, or B5 size
Paper type
Plain paper
Paper weight
17 lb (64 g/m2) to 24 lb (95 g/m2)
Sheet feeding capacity
Total thickness: 0.14 inch (3.5 mm)
Approximately 35 sheets at 20 lb (75 g/m2); up to 10 sheets of paper
in this size: Legal (8.5 × 14 inches [216 × 357 mm])
Note: You cannot scan on both sides of the paper in this size: Legal (8.5 × 14 inches [216 × 357 mm]).
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Parent topic: Technical Specifications
Fax Specifications
Fax type
Walk-up black-and-white and color fax capability (ITU-T Super
Group 3)
Supported lines
Standard analog telephone lines
PBX (Private Branch Exchange) telephone systems
Speed
Up to 33.6 kbps
Resolution
Monochrome:
Standard: 203 × 98 dpi
Fine: 203 × 196 dpi
Photo: 203 × 196 dpi
Super Fine: 203 × 392 dpi
Ultra Fine: 406 × 392 dpi
Color:
Fine: 200 × 200 dpi
Photo: 200 × 200 dpi
Speed dial numbers
Up to 200
Page memory
Up to 550 pages (based on ITU-T No. 1 chart )
Redial
2 times (with 1 minute interval); specifications may differ by region or
country
Interface
RJ-11 Phone Line
RJ-11 Telephone set connection
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may
309
reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a
higher grade of paper.
Single-sheets
Size
B5 (7.2 × 10.1 inches [182 × 257 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
A5 (5.8 × 8.2 inches [148 × 210 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 357 mm])
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
Executive (7.25 × 10.5 inches [184 × 267 mm])
16:9 wide (4 × 7.1 inches [102 × 181 mm])
Paper types
Plain paper and paper distributed by Epson
Thickness
0.003 (0.08 mm) to 0.004 inch (0.11 mm)
Weight
17 lb (64 g/m2) to 24 lb (90 g/m2)
Envelopes
Size
No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Paper types
Plain paper
Weight
20 lb (75 g/m2) to 24 lb (90 g/m2)
Parent topic: Technical Specifications
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
310
Single sheets
1
Top: 0.12 inch (3 mm) minimum
2
Left: 0.12 inch (3 mm) minimum
3
Right: 0.12 inch (3 mm) minimum
4
Bottom: 0.12 inch (3 mm) minimum
Envelopes
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1
Left: 0.12 inch (3 mm) minimum; 1.89 inches (48 mm) recommended
2
Bottom: 0.20 inch (5 mm) minimum
3
Top: 0.20 inch (5 mm) minimum
4
Right: 0.12 inch (3 mm) minimum; 0.83 inch (21 mm) recommended
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for priming, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Color
Black, Cyan, Magenta, Yellow
Cartridge life
Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
Temperature
Storage: –4 to 104 ºF (–20 to 40 ºC)
1 month at 104 ºF (40 ºC)
Ink freezes at 10.4 ºF (–12 ºC)
Ink thaws and is usable after 3 hours at 77 ºF (25 ºC)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge and Maintenance Box Part Numbers
312
Dimension Specifications
Height
WF-4630:
Stored: 13.5 inches (342 mm)
Printing: 15.1 inches (383 mm)
WF-4640:
Stored: 16.6 inches (422 mm)
Printing: 18.2 inches (462 mm)
Width
Stored: 18.1 inches (461 mm)
Printing: 18.1 inches (461 mm)
Depth
Stored: 16.6 inches (422 mm)
Printing: 25.8 inches (655 mm); with the output tray extension
extended
Weight
WF-4630:
(without ink cartridges or power
cord)
31.3 lb (14.2 kg)
WF-4640:
37 lb (16.8 kg)
Parent topic: Technical Specifications
Electrical Specifications
Input voltage range
100 to 240 V model: 90 to 264 V
Rated frequency range
50/60 Hz
Input frequency range
49.5/60.5 Hz
Rated current
0.8/0.4 A
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Power consumption
WF-4630:
(with USB connection)
Standalone copying: 20 W (ISO/IEC24712)
Ready mode: 7.5 W
Sleep mode: 1.8 W
Power off mode: 0.3 W
WF-4640:
Standalone copying: 21 W (ISO/IEC24712)
Ready mode: 8.2 W
Sleep mode: 2.0 W
Power off mode: 0.3 W
Parent topic: Technical Specifications
Environmental Specifications
Temperature
Operating: 50 to 95 °F (10 to 35 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity
Operating: 20 to 80% RH
(without condensation)
Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
Interface type
Hi-Speed USB (Device Class for computers)
Hi-Speed USB (for Mass storage class for external storage)
External USB devices
MO drive: 1.3 GB maximum capacity
Hard disk drive: 2 TB maximum capacity
USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32,
or exFAT
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Note: Epson cannot guarantee the operation of externally connected devices. External storage devices
that are powered via USB are not recommended. Use only external storage devices with independent
AC power sources.
Parent topic: Technical Specifications
Network Interface Specifications
Wi-Fi
Standard
IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE
802.11 b/g/n, depending on purchase location
Security
WEP (64/128 bit)
WPA-PSK (TKIP/AES); complies with WPA2 with support for
WPA/WPA2 Personal
Frequency band
2.4 GHz
Communication mode
Infrastructure mode
Ad hoc mode
Wi-Fi Direct
Note: Wi-Fi Direct Simple AP mode available even if you connect
the product to an Ethernet network.
Ethernet
Standard
IEEE802.3i/u/ab, IEEE802.3az
Communication mode
Ethernet 100BASE-TX/10BASE-T
Ethernet 1000BASE-T; use a category-5e or higher cable, preferably
an STP (Shielded Twisted Pair) cable, to prevent risk of radio
frequency interference
Note: The connected device should be IEEE802.3az compliant.
Security Protocl
SSL/TLS: HTTPS Server/Client or IPPS
315
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States
Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Canada
Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module:
• Manufacturer: Askey Computer Corporation.
• Type: WLU6117-D69 (RoHS)
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
Parent topic: Technical Specifications
316
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for
information on how to return your products for proper disposal.
Epson offers postage-paid ink cartridge recycling with an environmental incentive. Go to
epson.com/cartridgereturn (U.S.) or epson.ca/cartridgereturn (Canada) to learn more.
General Product Safety Instructions
FCC Compliance Statement
Software Notice
Trademarks
Copyright Notice
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system
that regularly switches on and off, or on an outlet controlled by a wall switch or timer.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
317
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Make sure the back of the product is at least 4 inches (10 cm) away from the wall.
• Allow space behind the product for the cables, and space above the product so that you can fully raise
the document cover.
• Leave enough space in front of the product for the paper to be fully ejected.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
case or insert objects through the slots.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Do not touch the flat white cable inside the product.
• Do not move the print head by hand; this may damage the product.
• Do not spill liquid on the product or use the product with wet hands.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Do not press too hard on the document table when placing originals.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any
other functions.
• Be careful not to trap your fingers when closing the document cover or scanner.
• Except as specifically explained in your documentation, do not attempt to service the product yourself.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the case damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may
prevent the product from printing.
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• Before transporting the product, make sure that the print head is in the home (far right) position and
the ink cartridges are in place.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
Ink Cartridge Safety Instructions
LCD Screen Safety Instructions
Wireless Connection Safety Instructions
Telephone Equipment Safety Instructions
Parent topic: Notices
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Do not remove or tear the label on the cartridge; this can cause leakage.
• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to
become unusable.
• Do not break the hooks on the side of the cartridge when removing it from the packaging.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
• Do not shake cartridges after opening their packages; this can cause them to leak.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• Use an ink cartridge before the date printed on its package.
• Do not dismantle an ink cartridge. This could damage the print head.
• Store ink cartridges in a cool, dark place.
319
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
• Store ink cartridges with their labels facing upward. Do not store cartridges upside down.
Parent topic: General Product Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor
immediately.
• Do not press too hard on the LCD screen.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
Parent topic: General Product Safety Instructions
Wireless Connection Safety Instructions
To avoid adversely affecting the operation of the following equipment and causing an accident, do not
use the product:
• Near medical equipment in a medical facility.
• Within 8.7 inches (22 cm) of a cardiac pacemaker.
• Near automatically controlled devices, such as automatic doors or fire alarms.
Parent topic: General Product Safety Instructions
Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk
of fire, electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from
lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
320
Parent topic: General Product Safety Instructions
FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label
that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001 , the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If you have problems with this product and require technical or customer support, please visit
www.epson.com for more information.
This product is not intended to be repaired by the customer. If you experience trouble connecting this
equipment to a telephone line, please contact:
Name: Epson America, Inc.
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.
Telephone: (562) 981-3840
321
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment may not be used on coin service provided by the telephone company. Connection to
party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including fax machines, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual. (The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, follow the instructions in "Entering Fax
Header Information".
According to the FCC's electrical safety advisory, we recommend that you may install an AC surge
arrester in the AC outlet to which this equipment is connected. Telephone companies report that
electrical surges, typically lightning transients, are very destructive to customer terminal equipment
connected to AC power sources and that this is a major nationwide problem.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
322
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
1. This product meets the applicable Industry Canada technical specifications.
2. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
CAN ICES-3(B)/NMB-3(B)
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent
être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la
sonnerie de tous les dispositifs n’excède pas 5.
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Software Notice
1. This printer product includes open source software programs listed in Section 6) according to the
license terms of each open source software program.
2. We provide the source code of the GPL Programs, LGPL Programs, Apache License Program and
ncftp license Program (each is defined in Section 6) until five (5) years after the discontinuation of
same model of this printer product. If you desire to receive the source code above, please contact the
customer support of your region. You shall comply with the license terms of each open source
software program.
3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied
warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license
agreements of each open source software program for more details, which are described in OSS.pdf
on the Epson support site.
4. OpenSSL toolkit
323
This printer product includes software developed by the OpenSSL project for use in the OpenSSL
Toolkit (http://www.openssl.org/).
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).
5. The license terms of each open source software program are described in OSS.pdf on the Epson
support site.
6. The list of open source software programs which this printer product includes are as follows.
GNU GPL
This printer product includes the open source software programs which apply the GNU General Public
License Version 2 or later version ("GPL Programs").
The list of GPL Programs:
linux-2.6.35-arm1-epson12
busybox-1.17.4
udhcp 0.9.8cvs20050124-5
ethtool-2.6.35
GNU LGPL
This printer product includes the open source software programs which apply the GNU Lesser General
Public License Version 2 or later version ("LGPL Programs").
The list of LGPL Programs:
uclibc-0.9.32
libusb-1.0.8
zeroconf 0.6.1-1
iksemel-rev25
Apache License
This printer product includes the open source software program which apply the Apache License
Version2.0 ("Apache License Program").
Bonjour
OpenLDAP 2.4.30
Bonjour License
This printer product includes the open source software program "Bonjour " which applies the terms and
conditions provided by owner of the copyright to the "Bonjour ".
324
Net-SNMP license
This printer product includes the open source software program "Net-SNMP" which applies the terms
and conditions provided by owner of the copyright to the "Net-SNMP".
OpenSSL License/Original SSLeay License
This printer product includes t he open source software program "OpenSSL toolkit" which applies the
license terms of OpenSSL License and Original SSLeay License.
BSD License (Berkeley Software Distribution License)
This printer product includes the open source software program "busybox-1.17.4 " which apply the
Berkeley Software Distribution License ("BSD Program").
Sun RPC License
This printer product includes the open source software program "busybox-1.17.4 " which apply the Sun
RPC License ("Sun RPC Program").
ncftp license
This printer product includes the open source software program "ncftp-3.2.4 " which applies the terms
and conditions provided by owner of the copyright to the "ncftp ".
SHA1 license
This printer product includes the open source software program "SHA1" which applies the terms and
conditions provided by owner of the copyright to the "SHA1".
ARC4 license
This printer product includes the open source software program "ARC4" which applies the terms and
conditions provided by owner of the copyright to the "ARC4".
json_parserlicense
This printer product includes the open source software program "json_parser" which applies the terms
and conditions provided by owner of the copyright to the "json_parser".
MD5license
This printer product includes the open source software program "MD5" which applies the terms and
conditions provided by owner of the copyright to the "MD5".
AESlicense
This printer product includes the open source software program "AES" which applies the terms and
conditions provided by owner of the copyright to the "AES".
OpenLDAP license
325
This printer product includes the open source software program "OpenLDAP 2.4.30" which applies the
terms and conditions provided by owner of the copyright to the "OpenLDAP".
Parent topic: Notices
Trademarks
EPSON® and Supplies Central® are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson ConnectTM, Epson iPrintTM , and Remote PrintTM are trademarks of Seiko Epson
Corporation.
Epson StoreSM is a service mark of Epson America, Inc.
Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and
other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
326
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
libTIFF Software Acknowledgment
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose
is hereby granted without fee, provided that (I) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Parent topic: Copyright Notice
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
327
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
Parent topic: Copyright Notice
Copyright Attribution
© 2014 Epson America, Inc.
5/14
CPD-40083R1
Parent topic: Copyright Notice
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