EPSON

P RODUCT S UPPORT B ULLETIN

Date:

PSB #:

04/20/2009

PSB.2009.06.001

Reference: TI 09-05e Rev. A/B

Originator: JAM

Authorization:

Total Pages: 5

Product(s): PowerLite 735c / Cinema 500 / 737c / 745c / 755c / 765c / 830p / 835p /

1705c / 1715c / 6100i / 6110i / 7800p / 7850p / 7900NL / 8300i / 8300i with

EasyMP.net module / 9300NL / 1815p / 1825 / 822p / 83c / 822+ / 83+ /

G5000 / Pro G5150 / Pro G5350 / Pro G5200W / 1725 / 1735W / 400W /

410W / 84 / 85 / 825 / 826W

Subject:

PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin

America) with TCP/IP to Serial converter

Release of EMP Monitor for Windows version 4.30

This bulletin was created to inform you of the release of the new version 4.30 of the Epson

EMP Monitor software utility.

Description of Change:

Improvements have been made to the EMP Monitor software utility.

Note: For the PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin

America) models, a serial to TCP/IP conversion adapter is necessary. The function of Auto

Update does not work for these models. You need to manually click on refresh to get an updated status of projectors.

Reason:

The improved points of version 4.30 are as follows:

Application EMP Monitor

Version Version 4.22 Æ Version 4.30 upgraded

Improved points

(1) Addition of 7 new languages

- Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese, and

Hebrew

Existing 27 languages

- Chinese (Traditional), Netherlands, Danish, Polish, Hungarian,

Czech, Romanian, Slovene, Norwegian, Swedish, Finnish, Russian,

Ukrainian, Greek, Turkish, Arabic (Windows NT4 does not support),

English, Japanese, French, German, Italy, Spanish, Portuguese,

Chinese (Simplified), Korean, Catalan, Thai

Page 1 of 4

PSB.2009.06.001

(2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W)

Previous version of EMP Monitor included USB Display, USB and LAN as one source: EasyMP.

The input source buttons for USB display, USB, and LAN are available as separate input sources as shown below:

- Old version - EMP Monitor V4.22

EMP Monitor V4.22

.

- New version - EMP Monitor V4.30

EMP Monitor V4.30

(3) New feature for the PowerLite 84 / 85 / 825 / 826W.

Displays projector’s serial number in the Menu settings

- The projector’s serial number is now displayed in the projector’s menu under “info”,

- EMP Monitor can also display the projector’s serial number as shown below:

Page 2 of 4

PSB.2009.06.001

Limitations When the PowerLite1725 / 1735W exhibit a Lamp Cover Open error state,

EMP Monitor cannot detect the error. The reason is that when the lamp cover is opened, the primary power source that reports the error state to

EMP Monitor is turned off immediately. This is different from other models which make the secondary power source turn off under the same condition.

Note: EMP Monitor Ver. 4.xx is not compatible with EMP Monitor Ver. 3.05 and earlier versions. EMP Monitor Ver. 4.xx cannot read the setting files of EMP Monitor Ver. 3.05 and earlier versions.

System Requirements:

OS

CPU

• Windows 98 SE / Me / NT 4.0 (SP6) *Except Arabic and

Hebrew / Windows 2000 Pro / XP Home Edition / XP

Professional (32 bit) / Vista Home Basic / Home Premium /

Ultimate / Business / Enterprise (32 bit) *Except Ukrainian /

Vista SP1 Home Basic / Home Premium / Ultimate /

Business / Enterprise (32 bit)

• Internet Explorer Ver. 5.0 or later must be installed

Minimum: Pentium MMX 166 MHz (Recommended: Pentium II

233 MHz or higher)

At least 64 MB (Recommended: 128 MB or above) Memory

Available hard disk space

At least 50 MB

Display SVGA (800×600) or higher resolution, 32 bit or higher display color

Obtaining the Update:

Download epson13055.exe from www.epson.com

to get the version 4.30 update for EMP

Monitor. The files are extracted and copied to C:\EPSON\epson13055_emp_monitor_430.

This file is a self-extracting archive and will start the installation utility for EMP Monitor. Follow the on-screen instructions during the installation process.

Page 3 of 4

PSB.2009.06.001

Software Upgrade History:

Version Release date

3.00 December

25,2002

3.01 February

26,2003

3.02 April

18,2003

3.03 November

21,2003

3.04 April

1, 2004

4.01 October

18, 2004

4.02 August

29, 2005

Remarks

Supported PowerLite 735c

Supported PowerLite 7800p / 8300i

Supported PowerLite 7850p / 8300i with EasyMP.net option module

Supported PowerLite Cinema 500

Supported Serial -TCP/IP conversion adapter for PowerLite

61p / 81p

Supported projectors that are configured on a large-scale network.

Addition of timer function and auto search function by specifying IP addresses.

Improvement of communication logs size.

4.10 May

8, 2006

4.20 May

15, 2007

Addition of new functions, Improvement of usability, and

Corresponding to PowerLite 6100i.

EMP NS Connection V2.20 supports Windows Vista (Home

Basic / Home Premium / Ultimate / Business / Enterprise).

Supported 25 languages 4.21 September

26, 2007

4.22

4.30

March 31, 2008 Supported 27 languages

Addition of new Error Information

Supported Video (BNC)

April 3, 2009 Supported 34 languages

Additional Input Sources

Displays projector’s serial number in Menu settings

Page 4 of 4

PSB.2009.06.001

EPSON

P RODUCT S UPPORT B ULLETIN

Date:

PSB #:

11/13/2007

PSB.2007.11.005A

Reference: TI 07-63e, Rev. A

Product(s): Epson EMP Monitor

Subject: EMP Monitor Version 4.21 Release

Originator: AP

Authorization:

Total Pages: 3

This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21

utility.

New Functions and Improvements:

New Functions,

Improvements

Support for 25 languages

Abnormally low air flow notification

Supported Models

All projectors (see Supported

Projectors table)

PowerLite 6100i / 6110i

Air flow sensor error PowerLite 6100i (with firmware version 1.10 or later) / 6110i

Clean air filter notification

PowerLite 6110i

Supported Projectors:

This application supports the following Epson projectors:

Page 1 of 3

PSB.2007.11.005A

Function / Improvement

Description

Language support extended to include Chinese (traditional),

Dutch, Danish, Polish,

Hungarian, Czech, Romanian,

Slovene, Norwegian, Swedish,

Finnish, Russian, Ukrainian,

Greek, Turkish, Arabic.

Languages supported in prior version of EMP Monitor: English,

Japanese, French, German,

Italian, Spanish, Portuguese,

Chinese (simplified), Korean

Indicates an abnormal decrease in the force of air flow through the air filter. User should check for air filter obstructions, clean and replace air filter as necessary.

This feature is available only for the indicated models.

Indicates air flow sensor error.

This feature is available only for the indicated models

User notification to clean air filter.

This feature is available only for the indicated model.

PowerLite 735c

PowerLite 737c

PowerLite 745c

PowerLite 755c

PowerLite 765c

PowerLite 830p

PowerLite 835p

PowerLite 1705c

PowerLite 1715c

PowerLite 6100i

PowerLite 7800p

PowerLite 7850p

PowerLite 7900NL

PowerLite 8300i / 8300NL

PowerLite 8300i with the

EasyMP.net Option Module installed

PowerLite 9300NL

PowerLite 1815p

PowerLite 822p

PowerLite 6110i

PowerLite Cinema 500

PowerLite 61p

PowerLite 81p

PowerLite 82c

PowerLite 821p

Supported Operating Environment:

Operating System requirement

Minimum CPU requirement

Minimum RAM requirement

Drive space requirement

Display requirements

• Windows 98SE / Me / NT 4.0 SP6 (except

Ukrainian) / 2000 Professional / XP Home Edition

/ XP Professional (32 bit) / Vista Home Basic /

Vista Home Premium / Vista Ultimate (32 bit) /

Vista Business (32 bit) / Vista Enterprise (32 bit)

(except Arabic)

• Internet Explorer 5.0 or later

Pentium MMX 166 MHz (Recommended: Pentium II 233

MHz or faster)

At least 64 MB (Recommended: 128 MB or more)

At least 50 MB free

SVGA (800 x 600) or higher resolution, 32 bit color display or higher

Obtaining the Update:

Download epson12456.exe from www.epson.com

to get the version 4.21 update for EMP

Monitor. This file is a self-extracting archive and will start the installation utility for EMP

Monitor.

Page 2 of 3

PSB.2007.11.005A

Software History:

Version Release Date

3.00

December 25, 2002

Notes

Added support for the PowerLite 735c

3.01

February 26, 2003 Added support for the PowerLite 7800p / 8300i

3.02

3.03

3.04

April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i with the EasyMP.net option module installed

November 21, 2003 Added support for the PowerLite Cinema 500

April 1, 2004 Added support for the Serial ↔ TCP/IP conversion adapter for the PowerLite 61p / 81p

4.01

4.02

4.10

4.20

4.21

October 18, 2004

August 29, 2005

Added support for projectors installed on large scale networks

Addition of timer function, auto search by specifying IP address.

Improvement of communication logs sizes

May 8, 2006

May 29, 2007

Addition of support for PowerLite 6100i with support for additional monitoring features unique to the PowerLite

6100i

Added support for Windows Vista (32 bit)

September 26, 2007 Increased language support to 25 languages

Page 3 of 3

PSB.2007.11.005A

EPSON

P RODUCT S UPPORT B ULLETIN

Date:

PSB #:

8/30/2007

PSB.2007.08.001

Originator: DS

Authorization:

Reference: N/A Total Pages: 1

Product(s): Epson Projectors with an HD-15 VGA Analog/Component Input

Subject: Elmo HV-110XG Document Camera and Projector Compatibility

This bulletin was created to inform you of an operational issue with the Elmo HV-110XG

Document Camera when initially connected to an Epson projector.

Problem:

When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15 connection to display content from its document bed. When connected to the projector, the projector displays only the Blue Screen - No Signal message and will blink off and on or display just the Blue Screen - No Signal message. When a computer is connected to the Elmo

HV-110XG Document Camera and switched to Pass-Through mode, the computer image is displayed correctly by the projector. When switching back to the document table source of the

Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document

Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. This signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond projector sync specifications.

Solution:

With the Elmo HV-110XG Document Camera powered on and connected to the projector via the VGA computer cable, access the Computer1/Computer2 setting in the projector menu system and select the Component setting within the appropriate connection. This will allow the Elmo HV-110XG Document Camera and projector to sync and the projector to display the image of the document camera bed and its contents. However, the image will have a pink cast. To eliminate the pink cast, change the projector setting from Component to RGB then to

Auto and exit from the menu. The projected image will now look normal. This will now allow the Elmo HV-110XG Document Camera to sync and display the image properly to any other connected Epson projector without having to change the projector settings.

Page 1 of 1