Model 27831 Series
2.4 GHz Cordless
Telephone System
User’s Guide
Interference Information
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection against
such interference is ensured, although there is no guarantee this will not occur in a
given installation. If interference is suspected and verified by switching this equipment
on and off, the user is encouraged to try to correct the interference by one or more of
the following measures: Reorient the radio/television receiver’s antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
Telephone Network Information
Handset Layout
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
Important Information
REN Number is located on the cabinet bottom.
NOTICE: This product meets the applicable Industry Canada technical specifications.
Licensing
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Licensed under US Patent 6,427,009.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Visit the GE website at: www.GE.com/phones
Model 27831D
00008251 (Rev. 4 CAN E)
08-03
Printed in China
Thomson Multimedia Ltd.
30 Eglinton Ave W., Suite 304
Mississauga, ON Canada L5R 3E7
© 2008 Thomson Multimedia Ltd.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
Hearing Aid Compatibility (HAC)
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
4. Set the ringer switch (on the handset) to ON, and place the handset in the cradle on
the base.
display
5. The in use/charge indicator turns on, verifying the battery is charging. The unit will
take 20 seconds to register and verify its security code.
TALK/call back
(button)
Before You Begin
Parts Checklist (for 27831xx1 model)
FORMAT
(button)
CID/VOL
- or + (Caller ID/
volume button)
Make sure your package includes the items shown here.
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company will likely give you adequate notice to
allow you to maintain uninterrupted service.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
Model 27831xx2
Telephone
line cord
Base
AC power
adaptor
Handset
battery pack
Handset
For Model 27831xx2 there will be ONE additional handset, charge cradle, battery pack
and cover than shown above.
IMPORTANT: You can only use one handset at a time and there is NO
conference and intercom features for these units.
Telephone Jack Requirements
MEMORY
(button)
TONE*/exit
(button)
Wall plate
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in your Modular
home. If you don’t have a modular jack, call your local phone
telephone
line jack
company to find out how to get one installed
Installation
CHAN/delete
(channel/
delete button)
PAUSE#
(button)
FLASH/call
wait/program
(button)
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2459 or Nickel-metal Hydride (Ni-MH) model 5-2522,
which is compatible with this unit.
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
3. Plug the battery pack cord into the jack inside the compartment.
Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
2. Locate the battery compartment on the back of the handset.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
battery
pack
black wire
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Tone/Pulse
1. Press the FLASH/program button until the screen displays 1 TONE 2 PULSE.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to enter
your selection. The default setting is “1 TONE”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
NOTE: For Model 27831xx2, this setting should be changed on both
handsets.
Factory Default
This feature allows you to restore the unit’s original features.
3. Press FLASH/program to confirm. You will hear a confirmation tone.
3. The charge indicator turns on, verifying the battery is charging.
Cordless Phone Basics
4. Allow the phone to charge for 16 hours prior to first use.
Wall Mounting
If you want to mount the phone on a wall, slip the mounting holes (on the back of
the base) over the wall plate posts, and slide the unit down into place. (Wall plate not
included.)
Handset Setup
2. Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting is
“NO”.
Making a Call
1. Press the TALK/call back button and dial the desired number.
-OR-
To perform preview dial, dial the number first then press the TALK/call back button.
2. To hang up, press the TALK/call back button or place the handset in the cradle.
Receiving a Call
1. To answer a call press the TALK/call back button on the handset before you begin
speaking.
2. To hang up, press the TALK/call back button or place the handset in the cradle.
There are six programmable menus available: Language, Local Area Code, Ringer ON/OFF,
Ringer Tone, Tone/Pulse and Factory Default. When you program these settings, make
sure the phone is OFF (not in talk mode). Pressing the TONE*/exit button will remove you
from the menu selection process without changing the feature you are in.
Call Transfer (applicable only with Model 27831xx2)
Display Language
1. Press the FORMAT button on originating handset. The screen displays
TRANSFERRING. Both handsets will be paged.
1. Press the FLASH/program button until the screen displays 1ENG 2FRA 3ESP.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Local Area Code
PRESS DOWN
FIRMLY
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to enter
your selection from Ringer Tone 1, 2, or 3. The default setting is “RINGER TONE 1”.
2. Place the handset on the charging cradle.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to select 1
(English), 2 (French), or 3 (Spanish). The default setting is “1ENG”.
red wire
When the phone is ON, press the CID/VOL (left or right arrow) on the handset to adjust
the volume of the handset’s earpiece. There are four settings. Press the right arrow to
increase the volume and left arrow to decrease the volume. You will see the volume
setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.
Extra Charge Cradle (applicable only with Model 27831xx2)
1. Plug the extra charging cradle into the electrical outlet.
hours, place it on the main base station for 20 seconds, it will then
automatically register and verify its security code.
Installing the Phone
Volume
1. Press the FLASH/program button until the screen displays RINGER TONE.
1. Press the FLASH/program button until the screen displays DEFAULT.
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE
MAIN BASE BEFORE USE. After the 2nd handset has charged for 16
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
INSTALLATION NOTE:
Some cordless telephones operate at frequencies that may cause or
receive interference with nearby TVs, microwave ovens, and VCRs.
To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave
ovens, or VCR. If such interference continues, move the cordless
telephone farther away from these appliances.
6. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage use
only the 5-2616 or 5-2749 (black), or 5-2617 or 5-2748 (gray)
power adaptor listed in the user’s guide. This power adaptor is
intended to be correctly orientated in a vertical or floor mount
position.
REDIAL
(button)
FORMAT
(button)
NOTE: In case of a power failure, the handset may display
UNAVAILABLE when the TALK/CALL BACK button is pressed. You
must then place all handsets on the main base cradle for 20
seconds to re-register.
Ringer Tone
If you enter your local 3-digit area code in the area code menu, your local area code
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number.
Calls received from outside your local area code will display the full 10-digit number.
1. Press the FLASH/program button until the screen displays AREA CODE - - -. The
default setting is “- - -”.
2. Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the CHAN/delete button to erase
the incorrect area code and repeat step 2.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Set Ringer ON/OFF
1. Press the FLASH/program button until the screen displays RINGER 1ON 2OFF.
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-2) to enter
your selection from 1ON or 2OFF. The default setting is “1ON”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
During an external call, you may transfer the call to another handset.
2. Press the FORMAT or TALK/call back button on the receiving handset to answer the
call.
NOTE: To cancel the call transfer, you may press the TONE*/exit or
the FORMAT button on the originating handset.
Channel Button
While talking on the phone, you might need to manually change the channel in order
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the CHAN/delete button
to move to the next clear channel.
Temporary Tone
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing
enables pulse (rotary) service phone users to access touchtone services offered by
banks, credit card companies, etc. For example, when you call your bank you may need
to enter your bank account number. Temporarily switching to touchtone mode allows
you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the TONE*/exit button on the handset to
temporarily change from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing
mode.
Exit
Press the TONE*/exit button to cancel any command you initiated.
Paging the Handset
This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about two minutes or until
you press TALK/call back on the handset or press the page button on the base.
NOTE: You can still page the handset if the ringer is turned off. If the
battery is dead, the Paging feature will not work.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
Time
Date Repeat call
Number of calls
Caller ID phone
number
Redial
Press the REDIAL button to quickly dial the last number you called (up to 32 digits).
Caller ID
name
If you get a busy signal, and want to keep dialing the number, press redial to dial the
number again.
In Use Indicator
When the in use/charge indicator on the base is lit, the handset is either in use or
charging. The in use/charge indicator on the base flashes when you receive a call.
Flash
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company you will receive Caller ID information (if available) on Call Waiting
calls. During a phone call, you will hear a beep to indicate another call is waiting on
the line and Caller ID information for the waiting call shows on the handset display. To
connect the waiting call, press the FLASH/program button on the handset and your
original call is put on hold. You may switch back and forth between the two calls by
pressing the FLASH/program button.
TIP: Do not use the TALK/call back button to activate custom calling
services such as call waiting, or you’ll hang up the phone.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
program button to put the current call on hold and answer the incoming call. Press
FLASH/program again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
You may review the stored information at any time. Calls received since your last review
show as NEW in the display. Calls that have not been previously reviewed but were
received from the same number more than once the screen displays the character(s)
as REPT.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls
have been received. To scroll CID records:
1. Make sure the phone is OFF (not in TALK mode).
2. Press the CID/VOL (-) button to review the newest CID record.
3. Press the CID/VOL (+) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL ( - or + ) button to display the desired record.
3. Press the TALK/call back button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously
pre-programmed your local area code into the set up menu, you
may need to adjust the format of the incoming caller’s stored phone
number before making the call, press the FORMAT button to adjust
the number, and try again
Available formats include:
Number of digits Explanation Example
Eleven digits
long distance code “1 ”
+3-digit area code
+7-digit telephone number.
1-317-888-8888
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
Seven digits
7-digit telephone number.
888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
NOTE: Press the TONE*/exit key to return to the standby mode.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL ( - or + ) button to display any Caller ID record.
3. Press and hold the CHAN/delete button until the screen displays DELETE ALL?.
4. Press CHAN/delete again to erase all records. You will hear a confirmation tone. The
screen displays NO CALLS.
NOTE: Press the TONE*/exit key to return to the standby mode.
Memory
Each handset can store up to ten 24-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Press the desired memory location (0 through 9) or use CID/VOL ( + or - ) to scroll to
the desired memory location.
NOTE: If the memory location is occupied, the memory location
number and stored name and the screen displays the telephone
number. If the memory location is empty. the screen displays EMPTY.
4.Press the MEMORY button again. The screen displays ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
and press the memory button to save. More than one letter is stored in each of the
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake press the DELETE/Channel button to
backspace and erase the wrong character(s) or number(s).
6. Press the MEMORY button to save the name. The screen displays ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
24 digits).
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
8. Press MEMORY again to store the number. You will hear a confirmation tone.
Reviewing and Deleting Stored Numbers
Display Messages
Cordless Phone Solutions
• Check installation:
• Foil backing on insulation.
Make sure the base power cord is connected to a working electrical outlet.
BLOCKED NAME
The persons name is blocked from transmission.
• Heating ducts and other metal construction that can shield radio signals.
Dialing a Stored Number
The person is calling from a number that has been
blocked from transmission.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
3. Press CHAN/delete again to delete the data. The screen displays DELETED.
BLOCKED NUMBER
Make sure the telephone line cord is connected to the base unit and the wall phone
jack.
CALL WAITING
Indicates a call is waiting on the line.
• Connect another phone to the same modular jack; if the second phone doesn’t work,
the problem might be with your wiring or local service.
• Base is installed in the basement or lower floor of the house.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
• The handset may be out of range of the base. Move closer to the base.
DELETE CALL ID?
Prompt asking if you want to erase a Caller ID record.
• Make sure the battery is properly charged (for 16 hours).
DELETED
Prompt confirming the Caller ID record is erased.
• Ensure the battery pack is installed correctly.
• Handset battery is low.
EMPTY
Indicates a memory location is vacant.
• You’re out of range of the base.
END OF LIST
Indicates that there is no additional information in Caller
ID memory.
• Did the handset beep when you pressed the TALK/call back button? Did the in use/
charge indicator come on? The battery may need to be charged.
• Microwave oven is using the same frequency.
• Place the handset in the base for at least 20 seconds.
ENTER NAME
Prompt telling you to enter the name for one of the 10
memory locations.
Handset does not ring
General Product Care
Prompt telling you to enter the telephone number for one
of the 10 memory locations.
• Move closer to the base. The handset may be out of range.
2. When the screen displays the data, press the CHAN/delete button. The screen
displays DELETE?.
1. Make sure the phone is ON by pressing the TALK/call back button.
2. Press the MEMORY button.
3. Press the memory location (0-9). The number dials automatically.
- OR 1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Use the touch-tone pad or the CID/VOL ( - or + ) button to scroll to the number you
want to dial.
4. Press the TALK/call back button. The number dials automatically.
Chain Dialing from Memory
ENTER NUMBER
Use this feature to make calls which require a sequence of numbers, such as calling
card calls to a frequently called long distance number. Each part of the sequence is
dialed from memory. The following example shows you how to use chain dialing to
make a call through a long distance service:
INCOMPLETE DATA
The Number For
Memory Location
Long distance access number
7
Authorization code
8
Frequently called long distance number
9
1. Make sure the phone is ON (in TALK mode).
2. Press the MEMORY button and then press 7.
3. When you hear the access tone, press the MEMORY button and then press 8.
4. At the next access tone, press the MEMORY button and then 9.
TIP: Wait for the access tones before pressing the next MEMORY
button, or your call may not go through.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2459 or Nickel-metal Hydride (Ni-MH) model 5-2522,
which is compatible with this unit.
Caller information has been interrupted during
transmission or the telephone line is excessively noisy.
Indicates no calls have been received.
• Change channels. NO DATA
No Caller ID information was received.
• Move closer to base. The handset might be out of range.
PAGING
The PAGE button has been pressed on the base.
PRESS TALK KEY
Indicates the CID number is a Direct Dial Number (DDN)
and cannot be formatted.
• Relocate the base. Make sure base is not plugged into an electrical outlet with
another household appliance.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
Unit beeps
TRANSFERRING
The handset is transferring a call or receiving notice to
accept a transferred call.
• Clean the charging contacts on handset and base with a soft cloth.
Signal
Low battery warning
• Make sure phone is in tone dialing mode.
Inserting a Pause in the Dialing Sequence of a
Stored Number
Battery Safety Precautions
• You must be subscribed to Caller ID service from your local telephone company in
order to receive Caller ID records.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
Caller ID Error Message 2. Press the MEMORY button again, and the new CID record replaces the old memory in
that location. You will hear a confirmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL ( - or + ) button to display the CID record you want to delete.
3. Press CHAN/delete. The screen displays DELETE CALL ID?
4. Press CHAN/delete again to erase the record and the screen displays the next Caller
ID record. You will hear a confirmation tone.
Changing a Stored Number
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the MEMORY button, and the screen displays REPLACE MEMO?.
3. Press the MEMORY button to store the number. You will hear a confirmation tone.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
• Did you follow proper dialing sequence?
Phone dials in pulse with tone service
Caller ID Solutions
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium or
Nickel-metal Hydride (Ni-MH) battery listed in the User’s Guide.
• Make sure you programmed the memory location keys correctly.
Page signal
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
If a pause is needed to wait for a dial or access tone, press the #PAUSE button to insert
a delay in dialing sequence of a stored number (for example, after you dial 9 for an
outside line, or to wait for a computer access tone). The screen displays Pause as a P,
and each pause counts as one digit in the dialing sequence.
• Replace the battery.
Three short beeps (several times)
Troubleshooting Guide
6. Place handset in the base to charge. Allow the handset battery to properly charge
(for 16 hours) prior to first use or when you install a new battery pack. If you do
not properly charge the phone, battery performance will be compromised.
• See solutions for “No dial tone.”
Signals an incoming call
3. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
5. Put the battery compartment door back on.
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
A long warbling tone (with ringer on)
Single beep every 7 seconds
No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect
the unit from the wall and plug it in again.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates either
the presence of noise on the line, or that an invalid message has been sent from the
telephone company.
• Avoid dropping the unit and other rough treatment.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a soft cloth.
Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.
Accessory Information
DESCRIPTION
This warranty does not include damage to the product resulting from accidents, misuse
or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Call 1-800-522-0338 (English) or 1-800-522-0445 (French) for instructions
concerning where to mail the product.
The provisions of this written warranty are in addition to and not a modification of or
subtraction from the statutory warranties and other rights and remedies contained
in any applicable legislation, and to the extent that any such provisions purport to
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
such provisions shall be deemed to be amended to the extent necessary to comply
therewith.
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
PURCHASE DATE ______________________________________________________
• Charge the battery.
Memory Dialing doesn’t work
Meaning
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• Never use a strong cleaning agent or abrasive powder because this will damage the
finish.
NO CALLS
To keep your telephone working and looking good, follow these guidelines:
• Clean with a soft cloth.
You experience static, noise, or fading in and out Handset Sound Signals
• Baby monitor is using the same frequency.
• Check for a dial tone.
Indicates call or calls have not been reviewed.
The incoming call is from an area not serviced by
Caller ID or the information was not sent.
• Base is plugged into AC outlet with other electronic devices.
• DO NOT expose to direct sunlight or moisture.
NEW
UNKNOWN NAME/
CALLER/NUMBER
• Atmospheric conditions, such as strong storms.
• You may have too many extension phones on your line. Try unplugging some
phones.
Indicates the battery needs to be charged.
2. Remove the battery compartment door.
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
• Make sure the RINGER on the handset is turned ON.
LOW BATTERY 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button to store the number. You will hear a confirmation tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button, and the screen displays REPLACE MEMO?.
4. Press the MEMORY button again to replace the old number with the new number.
You will hear a confirmation tone.
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, the screen displays REPLACE MEMO?.
Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any
manufacturing defect becomes apparent in this product within 1 year from the original
date of purchase, it will be replaced free of charge, including return transportation.
The person is calling from a number that has been
blocked from transmission.
Storing the Last Number Dialed
To Replace a Stored CID Record
• Aluminum siding.
BLOCKED CALL
2. Use the CID/VOL (- or +) button to scroll to the desired CID record.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, The screen displays
REPLACE MEMO?, and you must confirm replacement by pressing
the MEMORY button.
NOTE: Press the TONE*/exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal
user memory. The screen of the handset displays UNABLE TO STORE.
Warranty
The following indicators show the status of a message or of the unit.
1. Make sure the phone is OFF (not in TALK mode).
3. Press the MEMORY button.
Causes of Poor Reception
No dial tone
1. To review stored numbers, press the memory button, and use the CID/VOL ( - or + )
button to scroll to the memory location, or press the corresponding number key for a
desired memory location (0-9).
MODEL NO.
AC Power adaptor/black
5-2616 or 5-2749
AC Power adaptor/gray
5-2617 or 5-2748
Handset Replacement Battery
5-2459 or 5-2522
To order, call the nearest distributor for your area;
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
It is required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
NAME OF STORE _________________________________________________________