25840 5.8 GHz Dual Handset Call Waiting Caller ID Cordless Telephone System User’s Guide Introduction Handset Charge Cradle Layout Installing the Phone YOU MUST REGISTER BOTH HANDSETS TO THE MAIN BASE BEFORE USE! CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. a) 1st handset - The 1st handset being charged on the main base station will automatically register after 16 hours of charging. b) 2nd handset - After the 2nd handset has been charged for 16 hours on the extra charger, place it on the main base station for 20 seconds, it will then automatically register. Your Call Waiting Caller ID phone stores and displays speciﬁc information, provided by your local telephone company, to subscribers of Caller ID or similar caller identiﬁcation services. charge (indicator) NOTE: “PLEASE REGISTER” will show on the display if the handsets have not been registered. Once the handsets have completed registration successfully, “HANDSET 1” and “HANDSET 2” will show on the handset’s display. NOTE: In case of a power failure, the handsets may display “UNAVAILABLE” when the talk/end/callback button is pressed. You must then place both handsets on the main base cradle for 20 seconds to re-register. Your Call Waiting Caller ID phone enables you to: • Identify callers before you answer the phone. • View the time and date of each incoming call. Before You Begin • Record up to 40 Caller ID messages sequentially in each handset. • Know who called while you were away. To get the most from your new phone, we suggest that you take a few minutes right now to read through this user’s guide. IMPORTANT: You can only use one handset at a time and there is NO conference and intercom features for these units. CAUTION: Parts Checklist 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. Make sure your package includes the items shown here. 2. Install the handset battery. CAUTION: To reduce the risk of ﬁre or personal injury, use only the battery 5-2548, which is compatible with this unit. Handset batteries Dual Handsets Belt clips Battery compartment doors PAGE We bring good things to life. Equipment Approval Information WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. SEE MARKING ON BOTTOM / BACK OF PRODUCT Handset Layout display 1 Notiﬁcation to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer. 2 Rights of theÍ Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Hearing Aid Compatibility (HAC) talk/end/callback (button) CID-VOL (+) (caller ID-volume up button) CID-VOL (-) (caller ID-volume down button) format/mute (button) redial (button) headphone jack ringer (switch) transfer (button) del/chan (delete/channel button) ﬂash/prog (ﬂash/program button) memory (button) # pause (button) * exit (button) Base Layout PAGE (button) PAGE US NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM Model 25840 00002076 (Rev. 1 Dom E) 05-02 Printed in China Base Charge Cradle Line cord AC power converter Wall plate Telephone Jack Requirements To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to ﬁnd out how to get one installed. Modular telephone line jack Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. This telephone system meets FCC standards for Hearing Aid Compatibility. ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 © 2004 ATLINKS USA, Inc. Trademark(s) ® Registered Marca(s) Registrada(s) charge in use Digital Security System Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. charge/in use (indicator) charge in use NOTE: You must connect the handset battery before use. NOTE: If the handset battery pack is not installed or properly connected inside the battery compartment, the handset displays “NO BATTERY,” when the handset is on the base cradle. BATTERY RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. Setup Base Station IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Registration When you place the handset in the base, the unit veriﬁes its security code. After power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 5.8 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 5.8 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some longrange cordless telephone systems. There are four programmable menus available: Language, Area Code, Ringer Tone, and Default Setting. During programming, you may press the ﬂash/prog button at any time to go to the next option. To exit the menu, keep the previous setting and return to the standby mode, press the *exit button. Display Language 1. Press the ﬂash/prog button until >1ENG2FRA 3ESP shows in the display. 1ENG is the default. 2. Use the CID-VOL (- or +) button or the touch-tone pad on the handset to enter your selection. 3. Press ﬂash/prog again to save. Pre-dialing Caller ID (CID) This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. Each handset can store up to 40 calls for later review. Date Number of calls Time 1. Make sure the phone is OFF (not in TALK mode). 2. Dial a telephone number (the number you dial shows in the display). NOTE: If you make a mistake dialing the number, use the del/chan button to backspace and erase the wrong number, and enter the correct number. 3. Press the talk/end/callback button on that handset. The number automatically dials and the call timer starts counting the minutes and seconds in the display. 4. When ﬁnished, press the talk/end/callback button again to hang up. NOTE : You may enter up to 32 pre-dial digits. Caller ID phone number Caller ID name Call Waiting Caller ID During an external call,you may transfer the external call to another handset. Provided you subscribe to Call Waiting Caller ID service from your phone company, you are able to see who is calling while you are on the phone when you hear the call waiting beep. The caller identiﬁcation information appears in the display after you hear the tone. 1. Press TRANSFER button on the originating handset. TRANSFERRING shows in the display. Both handsets will be paged. • When you hear the call waiting beep in the handset receiver, press the ﬂash/prog button to put the current call on hold and answer the incoming call. Call Transfer 2. Press TRANSFER button or talk/end/callback on receiving handset to answer the call. NOTE: To cancel the call transfer, you may press *exit button or transfer button on the originating handset. NOTE: If there is no answer within 2 minutes after transferring the call, then both handsets will be rung back (callback). If neither handset answers within 30 seconds, then the external call will be automatically dropped. IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. Receiving and Storing CID Records When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the ﬁrst and second ring. RED WIRE Local Area Code Redial BLACK WIRE 1. Press the flash/prog button until AREA CODE - - - shows in the display. - - - is the default. While the phone is ON (in TALK mode), press the redial button to redial the last number you dialed (up to 32 digits). OR, While the phone is OFF (in standby mode), press the redial button and then the talk/end/callback button to redial the last number. When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. Flash As calls are received and stored, the display is updated to let you know how many calls have been received. PRESS DOWN FIRMLY • Plug the battery pack cord into the jack located inside the battery compartment, then place the battery pack inside the battery compartment. • Put the battery compartment door back on. 3. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 2. Use the touch-tone pad on the handset to enter your three digit area code. 3. Press ﬂash/prog again to save. NOTE: If you make a mistake, press the del/chan button to erase a wrong number. 4. Set the RINGER switch (on the handset) to ON. Ringer Tone 5. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base. 1. Press the flash/prog button until RINGER TONE 1 shows in the display. 1 is the default. 6. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. 2. Use the CID-VOL (- or +) button or the touch-tone pad on the handset to scroll to 1, 2, or 3. 7. Allow the phone to charge for 16 hours prior to ﬁrst use. If you don’t properly charge the phone, battery performance is compromised. 3. Press ﬂash/prog to save. CAUTION: Use only the ATLINKS USA, Inc. 5-2629 (gray) or 5-2501 (black) power converter that came with this unit. Using other power converters may damage the unit. NOTE : The phone is tone dial only and does not support pulse dial mode. Extra Charging Cradle 1. Plug the AC power converter of the extra charging cradle into the electrical outlet. 2. Install the handset battery as item 2 described above. 3. Place the handset in the extra charging cradle. The charge indicator turns on, verifying the battery is charging. Default Setting 1. Press the ﬂash/prog button until DEFAULT NO shows in the display. NO is the default. 2. Use the CID-VOL (- or +) button on the handset to scroll to YES or NO. While talking on the phone, it may be necessary for you to manually change the channel to improve reception and reduce noise or static on the line. Press and release the del/chan button to move to the next clear channel. Exit Press the *exit button to cancel any command you initiated. This feature helps locate misplaced handsets. IMPORTANT: You can only use one handset at a time and there is NO conference and intercom features for these units. Wall Mounting The phone is ON when the talk/end/callback indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators ﬂash when you receive a call. Answering a Call Important Installation Guidelines 1. When the phone rings, pick up either handset and press the talk/end/callback button. 2. When ﬁnished, press the talk/end/callback button again or place the handset on either the base cradle or the extra charger to hang up. Making a Call 2. Place the handset on the base cradle. Channel Button Cordless Phone Basics Charge/In Use Indicator 1. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit down into place. (Wall plate not included.) TIP: Don’t use the talk/end/callback button to activate custom calling services such as call waiting, or you’ll hang up the phone. Finding the Handset 4. Allow the phone to charge for 16 hours prior to ﬁrst use. NOTE: For best results, charge the phone on a ﬂat surface before you mount it on the wall. Use the ﬂash/prog button to activate custom calling services such as call waiting, which are available through your local phone company. 3. Press ﬂash/prog to save. You will hear a conﬁrmation tone. Installation • Avoid sources of noise and heat, such as motors, ﬂuorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. NOTE: You can only use one handset at a time and there is no conference and intercom features for these units. “UNAVAILABLE” will be displayed if other handset is in talk mode. 1. Pick up either handset and press the talk/end/callback button. Wait for the dial tone. The call timer starts counting minutes and seconds in the display. 2. Dial a telephone number. 3. When ﬁnished, press the talk/end/callback button again or place the handset on either the base cradle or the extra charger to hang up. Press the page button on the base. The handset beeps continuously for about 2 minutes until you press the talk/end/callback button on the handset or the page button on the base. NOTE: You may still page the handsets when the ringer is off. Ringer Switch The ringer switch is located on the side of the handset, it has two positions, ON and OFF. Volume When the phone is ON (in TALK mode) press the CID-VOL (- or +) button to adjust the listening level. Choose from four volume settings. VOL 1 is the lowest volume and VOL 4 is the highest volume. Mute Use mute during a phone conversation to speak privately and off-line with a third party. 1. Press the format/mute button. MUTE shows in the display. The party on the telephone will not hear you. 2. Press the format/mute button when ﬁnished. NOTE: Check with your local phone company regarding name service availability. Reviewing CID Records • Press the CID-VOL (-) to scroll through the call records from the most recent to the oldest. • Press the CID-VOL (+) to scroll through the call records from the oldest to the newest. Transferring Caller ID Records in Memory 1. Make sure the phone is OFF (in standby mode). 2. Press the CID-VOL (- or +) button to scroll to the desired caller ID. 3. Press the memory button. 4. Press a number key (0 - 9) to store the number in that memory location. You will hear a conﬁrmation tone. NOTE: It is important that you format the caller ID records correctly before storing in memory. It is not possible to re-format caller ID records stored in memory. To Replace an Old Memory With a New CID Record: 1. Repeat steps 1 through 3 in Transferring Caller ID Records in Memory. After you enter the memory location, REPLACE MEMO? shows in the display. 2. Press the memory button again, and the new CID record replaces the old memory in that location. You will hear a conﬁrmation tone. Deleting the Current CID Record 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID-VOL (- or +) button to scroll to the desired record. 3. Press del/chan. The display shows DELETE CALL ID? 4. Press del/chan again to erase the record and the next Caller ID record shows in the display. You will hear a conﬁrmation tone. Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID-VOL (- or +) button to display any Caller ID record. 3. Press and hold the del/chan button until DELETE ALL? shows in the display. 4. Press del/chan again to erase all records. You will hear a conﬁrmation tone. The display shows NO CALLS. Dialing a Caller ID Number Dialing a Stored Number 1. Make sure the phone is OFF (not in TALK mode). 1. Make sure the phone is ON by pressing the talk/end/callback button. 2. Use the CID-VOL (- or +) button to display the desired record. 2. Press the memory button. 3. Press talk/end/callback. The number dials automatically. 3. Press the memory location (0-9). The number dials automatically. - OR 1. Make sure the phone is OFF (not in TALK mode). Changing the Telephone Number Format The format/mute button lets you change the format of the displayed telephone number. The available formats are as follows. long distance code “1” + 3-digit area code + 7-digit telephone number. Inserting a Pause in the Dialing Sequence of a Stored Number If a pause is needed to wait for a dial or access tone, press the # pause button to insert a delay in dialing sequence of a stored number (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) pause shows in the display as a P, and each pause counts as one digit in the dialing sequence. 8. Press memory again to store the number. You will hear a conﬁrmation tone. NOTE: If you make a mistake press the del/chan button to backspace and erase the wrong character(s) or number(s). Changing a Stored Number 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. 2. Press the memory button, and “REPLACE MEMO?” shows in the display. The Number For 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the memory button, and “REPLACE MEMO?” shows in the display. 4. Press the memory button again to replace the old number with the new number. You will hear a conﬁrmation tone. • Remove batteries if storing over 30 days. 7 8 9 NOTE: The RBRC seal on the battery used in your ATLINKS USA, Inc. product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United States. Please call 1-800-8-BATTERY for information or contact your local recycling center. Display Messages The following messages show the status of the phone or help you set up and use your phone. 1. Make sure the phone is ON (in TALK mode). 2. Press memory and then press 7. 3. When you hear the access tone, press memory and then press 8. 4. At the next access tone, press memory and then 9. TIP: Wait for the access tones before pressing the next memory button, or your call might not go through. Headset and Belt Clip Operation Connecting an Optional Headset to the Handset Headset jack For hands free operation: Storing a Redial Number To replace an old number with a new redial number: • Keep batteries out of the reach of children. Memory Location Long distance access number Authorization code Frequently called long distance number 2. Connect the headset to the headset jack on the handset. The handset receiver is disabled when the headset is connected. 3. Press the memory button to store the number. You will hear a conﬁrmation tone. NOTE : If the handset battery pack is not installed or properly connected inside the battery compartment, the handset displays “NO BATTERY,” when the handset is on the base cradle. Use this feature to make calls which require a sequence of numbers, such as calling card calls to a frequently called long distance number. Each part of the sequence is dialed from memory. The following example shows you how to use chain dialing to make a call through a long distance service: 3. Press the memory button to store the number. You will hear a conﬁrmation tone. 2. Press the redial button. CAUTION: To reduce the risk of ﬁre or personal injury, use only the battery listed in the instruction book. UNABLE TO STORE Indicates the CID or memory contents cannot be stored. PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN) and cannot be formatted. NO BATTERY Indicates the battery is not installed or properly connected inside the battery compartment. ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations. DELETE ALL? Prompt asking if you want to erase all Caller ID records. DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display. DELETED Prompt conﬁrming a CID record is erased. DELETE? Prompt asking if you want to erase one of the 10 numbers stored in the phone’s outgoing memory. END OF LIST 4. Press the talk/callback button on the handset to answer a call or make calls with the headset. 5. To return to normal operation, unplug the headset from the jack. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. Snap the ends of the belt clip into place. Caller information is interrupted during transmission or the phone line is excessively noisy. Headset plug 3. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth. Attaching the Belt Clip INCOMPLETE DATA Slots for belt clip Indicates there is no additional information in the Caller ID memory log. NEW Indicates call or calls have not been reviewed. UNKNOWN NAME/CALLER/ NUMBER The incoming call is from an area not serviced by Caller ID or caller information is not sent. PAGING Someone is paging the handset from the base. BLOCKED CALL Caller information is blocked from transmission. BLOCKED NAME/NUMBER Caller name and number is blocked from transmission. REPT Repeat call message. Indicates that a new call from the same number was received more than once. NO DATA No Caller ID information was received. EMPTY Indicates a memory location is vacant. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Charge/in use indicator on the base ﬂashes • Provided your phone company offers voice messaging service and you subscribe to it, the charge/in use indicator on the base ﬂashes when the phone is not in use to indicate there is a message waiting. It stops ﬂashing after the message has been reviewed. You experience static, noise, or fading in and out • Change channels • The handset maybe out of range. Move closer to the base. • Relocate the base. • Charge the battery. Handset Sound Signals 1. Remove the rubber cap covering the headset jack. 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 5. Place handset in the base to charge. Allow the handset battery to properly charge (for 16 hours) prior to ﬁrst use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. • To reduce the risk of ﬁre or personal injury, use only the battery listed in the User’s Guide. Chain Dialing from Memory 6. Press the memory button to save the name. The display shows ENTER TEL NUMBR. Indicates the handset is out of range. Or the other handset is in use. Or there has been a base power failure, in which case you must place both handsets on the main base cradle for 20 seconds to re-register. TRANSFERRING 3. Press the desired memory location (0 through 9) or use CID-VOL (+ or -) to scroll to the desired memory location. 7. Use the touch-tone pad to enter the telephone number you want to store (up to 24 digits). UNAVAILABLE • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. 3. Press del/chan again to delete the data. The display shows DELETED. 5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. Indicates the CID or memory contents cannot be dialed. 1. To review stored numbers, press the memory button, and use the CID-VOL (- or +) button to scroll to the memory location, or press the corresponding number key for a desired memory location (0-9). 2. Press the memory button. NOTE: If you don’t want to enter the name, skip step 5. UNABLE TO DIAL Battery Safety Precautions 1. Make sure the phone is OFF (not in TALK mode). 4. Press the memory button again. The display shows ENTER NAME. Indicates the handset battery is low and needs charging. Reviewing and Deleting Stored Numbers 2. When the data shows in the display, press the del/chan button. The display shows DELETE? NOTE: If the memory location is occupied, the memory location number and its contents show in the display. LOW BATTERY 4. Put the battery compartment door back on. 11-digit Storing a Name and Number in Memory Indicates a message is available. 3. Use the touch-tone pad or the CID-VOL (- or +) button to scroll to the number you want to dial. 4. Press talk/end/callback. The number dials automatically. Each handset can store up to ten 24-digit numbers with up to 15-character names in memory for quick dialing. This memory feature is in addition to the CID memory log, which stores up to 40 CID records in each handset. MESSAGE WAITING 3. Insert the new battery pack and connect the cord to the jack inside the battery compartment. 3-digit area code + 7-digit telephone number. Memory Make sure the telephone is OFF (not in TALK mode) before you replace battery. 2. Press the memory button. 10-digit NOTE: If the telephone number cannot be dialed, press the format/mute button to adjust the number, and try again. Indicates no calls have been received. 2. Disconnect the cord attached to the battery pack and remove the battery pack from the handset. 7-digit telephone number. 2. Press talk/end/callback. The number dials automatically. NO CALLS 1. Remove the battery compartment door. 7-digit 1. Use the CID-VOL (- or +) button to scroll to the number you want to call back. Changing the Battery PLEASE REGISTER Indicates the handset needs to be registered before use. Indicates the call is being transferred from one handset to another. please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modiﬁcations not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. • Make sure base is not plugged into an electrical outlet with another household appliance. Purchase date ________________________________________________ Unit beeps Name of store ________________________________________________ • Place handset in base cradle for 20 seconds to reset the security code. If that doesn’t work, charge the battery for 16 hours. Interference Information • See solutions for “No dial tone.” This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. • Replace the battery. Memory dialing • Make sure you correctly program the memory location keys. Signal Meaning • Make sure you follow the proper dialing sequence. A long warbling tone (with ringer on) Three short beeps (several times) Signals an incoming call • You must reprogram numbers into memory after a power outage or battery replacement? Page signal Out of range One beep every 7 seconds Low battery warning • Move closer to the base. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. • Reset the power supply. Unplug the supply and plug it in again after ﬁve seconds. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Causes of Poor Reception • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). No display • Aluminum siding. • Fully charge (for 16 hours) or replace the battery. • If you are using AC (electrical) power, make sure that the unit is connected to a nonswitched electrical outlet. Unplug the AC power converter from the unit and plug it back in. • To see Caller ID information in your display, you must be subscribed to Caller ID service through your local telephone company. • Foil backing on insulation. • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. Caller ID incomplete • Base is plugged into an AC outlet with other electronic devices. • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the ﬁrst ring. This message indicates the presence of noise on the line. • Baby monitor is using the same frequency. Troubleshooting Tips Caller ID Solutions Telephone Solutions Handset can not link. • If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register. No dial tone • Check or repeat installation steps • Make sure the base power cord is connected to a working electrical outlet. • Make sure the telephone line cord is connected to the base unit and the modular phone jack? • Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. • The handset might be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 16 hours). • Ensure the battery pack is installed correctly. • Did the handset beep when you pressed the talk/end/callback button? Did the in use indicator come on? The battery may need to be charged. Handset does not ring • Make sure the RINGER switch on the handset is turned to ON. • Reset the battery. Unplug the battery and plug it in again after ﬁve seconds. • Heating ducts and other metal construction can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower ﬂoor of the house. • Handset battery is low. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004000-00345-4 when ordering copies. • You’re out of range of the base. Limited Warranty General Product Care What your warranty covers: • Defects in materials or workmanship. To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or ﬂuorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping and other rough treatment to the phone. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the ﬁnish. • Retain the original packaging in case you need to ship the phone at a later date. Service If trouble is experienced with this equipment, for repair or warranty information, Accessory Information DESCRIPTION MODEL NO. Belt Clip 5-2622 (gray) Headset 5-2425 (black) Replacement Battery Power converter 5-2548 5-2501 (black) To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability. *Prices are subject to change without notice. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the ﬁrst rental or 45 days from date of shipment to the rental ﬁrm, whichever comes ﬁrst.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental ﬁrms, proof of ﬁrst rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modiﬁed or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.