Model 28041
5.8GHz Color Handset
Speakerphone/Answering
System User’s Guide
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and
is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information
to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number
of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this product does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the circumstances warrant such
action, the telephone company may temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary
discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules
and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations
or procedures where such action is required in the operation of its business and not inconsistent with
FCC Rules and Regulations. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied with this product. Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
Table of Contents
Equipment Approval Information..................2
Interference Information. ............................3
Hearing Aid Compatibility (HAC)..................3
Licensing......................................................3
FCC RF Radiation Exposure Statement.........3
Table of Contents........................................4
Introduction................................................6
Before You Begin.........................................6
Parts Checklist..................................................6
Telephone Jack Requirements.........................7
Installation..................................................7
Digital Security System....................................7
Important Installation Guidelines..................8
Handset Layout............................................9
Base Layout................................................10
Installing the Phone. .................................11
Installing the Handset Battery...................11
Base Station....................................................12
Wall Mounting......................................... 12
Answering System Setup.............................13
Setting the Voice Prompt Language...........13
Voice Time/Day Stamp & Real Time Clock13
Speaker Volume.............................................. 14
Recording the Outgoing Announcement... 14
Reviewing & Choosing the Announcement15
Audible Quick Setup Guide. ......................... 15
Programming the Telephone.......................15
Phone Setting................................................. 16
Language..................................................... 16
Area Code................................................... 17
Registration................................................17
Handset Name............................................18
Deregistration............................................18
Global De-Registration........................... 19
Default Setting.......................................... 20
Display Setting .............................................. 20
Wallpaper...................................................20
Color Scheme. ...........................................21
Set Contrast..............................................21
Sound Setting . .............................................. 21
Ringer Volume...........................................22
Ringer Tone................................................22
Key Tone. ....................................................22
Answering System Operation......................23
Message Counter........................................... 23
Mailbox Indicator........................................... 24
Leaving a Message.......................................... 24
Screening Calls from the Base...................24
Memory Full...................................................24
Messages Playback.........................................25
Leaving a Memo..............................................26
Answering System Remote Access...............26
Remote Access from Cordless Handset.... 26
Remote Access Security Code......................27
Ring to Answer. .............................................27
New Message Alert....................................... 28
Screening Calls from the Handset. ...........28
Memory Full...................................................29
Telephone Operation..................................29
CHARGE/IN USE Indicator on the Base29
Visual Ring Indicator on the Handset.. 29
Standby Screen.......................................... 29
Making a Call................................................. 30
Answering a Call...........................................30
Volume. ............................................................ 30
Call Timer........................................................ 30
Auto Standby.................................................. 30
Flash/Call Waiting.......................................30
Last Number Redial.......................................31
Exit.................................................................... 31
Page..................................................................31
Paging from the Base/Group Page. ...... 31
Handset to Handset Paging. .................. 32
Mute. ................................................................32
Ringer Volume (Shortcut).............................32
Do Not Disturb (DND) ................................33
Room Monitor................................................ 33
Intercom Operation....................................34
Handset to Handset Intercom Call. .......... 34
Receiving an Intercom Call.......................... 35
Advanced Intercom Features. ......................35
Receiving an Incoming Call .................... 35
Using with External Telephone Calls. . 35
Two-Way Calling..................................... 35
Three-way Conferencing.........................36
Call Transfer. ................................................ 36
Transferring Calls to Handsets............36
Caller ID (CID)..........................................37
Call Waiting Caller ID.................................37
CID Error Codes...........................................38
Receiving CID Records. ................................ 38
Storing CID Records (In CID Memory)...... 38
Reviewing CID Records................................38
Dialing a CID Number...................................38
Formatting a CID Number Before Dialing38
Storing CID Records into Phone Book.....39
Deleting a CID Record.................................40
Deleting All CID Records........................... 40
Phone Book. ..............................................41
Adding Phone Book Entries......................... 41
Storing the Last Number Dialed................. 42
Inserting a Pause in the Dialing Sequence43
Reviewing Phone Book Records.................. 43
Editing a Phone Book Record.....................44
Deleting a Phone Book Record. ................. 44
Dialing a Phone Book Record.....................44
Chain Dialing from Phone Book................. 45
Picture Download.....................................45
Download Your Own Image. .......................45
One-Time Software Installation............45
Image Editing.............................................. 46
Image Downloading.......................................46
Choosing the Downloaded Image as
Wallpaper........................................................ 46
Assigning the Downloaded Image to Phone
Book Record...................................................46
Recording Ringer Tones.............................47
Record Your Own Ringer Tones. ............... 47
Record with Included Audio Cable
or an Optional Headset ......................48
Record with the Handset Microphone .....49
Choosing the Recorded Sound Clip
as Ringer Tone. ...........................................49
Assigning the Recorded Sound Clip to Phone
Book Record...................................................49
Belt Clip and Optional Headset.................50
Connecting the Belt Clip..............................50
Connecting an Optional Headset
to the Handset............................................50
Changing the Battery.................................50
Battery Safety Precautions........................51
Display Messages........................................51
Answering System Display Messages...........53
Handset Sound Signals..............................53
Troubleshooting Guide. .............................53
Telephone Solutions.................................53
Caller ID Solutions................................. 55
Battery Solutions..................................... 56
Causes of Poor Reception..........................56
General Product Care...............................56
Service.......................................................57
Accessory Information...............................57
Index..........................................................58
Limited Warranty. .....................................60
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist (for model 28041xx1)
Make sure your package includes the items shown here.
AC power
adaptor
Base
Telephone
line cord
Handset
Handset
battery pack
Ringer
recording
cable
USB
download
cable
Battery
compartment
cover
Image
Editor
Software
Belt clip
Wall mount
bracket
For Model 28041xx2 there will be ONE additional handset, charge cradle,
belt clip, battery pack and cover than shown above.
For Model 28041xx3 there will be TWO additional handsets, charge cradles,
belt clips, battery packs and covers than shown above.
For Model 28041xx4 there will be THREE additional handsets, charge cradles, belt
clips, battery packs and covers than shown above.
Telephone Jack Requirements
Wall plate
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in your
Modular
home. If you don’t have a modular jack, call your local phone
telephone
company to find out how to get one installed.
line jack
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 5.8 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 5.8 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
VISUAL RING
INDICATOR LIGHT
EARPIECE
display
TALK/CALL BACK
(button)
MENU
(button)
SELECT/MUTE
(button)
CALLER ID-VOLUME
(button)
SPEAKER
(button)
CALLER ID-VOLUME
(button)
PHONEBOOK
(button)
REDIAL
(button)
rev (review
button)
skip (button)
* EXIT
(button)
play (button)
# PAUSE/
RINGER (button)
erase
(button)
INTERCOM
(button)
FLASH/DELETE
(button)
MICROPHONE
Base Layout
MIN
DAY/CHECK HOUR
(button) (minute button)
(button)
SPEAKER
VOL
(volume buttons)
REVIEW
(button)
Message
indicator
SKIP
(button)
ANNOUNCE 1
(button)
ANNOUNCE 2
(button)
PLAY/STOP 1
(button/indicator)
PLAY/STOP 2
(button/indicator)
PLAY/STOP 3
(button/indicator)
DELETE
(button)
PAGE CHARGE/IN USE MEMO
Microphone
(button)
(button)
(indicator)
ANS ON/OFF
(answerer button)
10
DO NOT DISTURB
(button)
LANGUAGE
(button)
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before using the
cordless handsets.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved model 5-2660 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1.Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2.Locate the battery compartment on the back of the handset.
3.Plug the battery pack cord into the jack inside the compartment.
NOTE: It is important to maintain the polarity (black and red wires)
to the jack inside the compartment. To ensure proper battery
installation, the connector is keyed and can be inserted only one way.
battery
pack
PRESS DOWN
FIRMLY
black wire
red wire
4. Insert the battery pack.
5.Close the battery compartment by pushing the door up until it snaps into place.
6.Place the handset in the charging cradle.
Allow handset to charge for 16 hours prior to first use. If you do not properly
charge the handset, battery performance is compromised.
11
Base Station
1.Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the bottom of the base.
4. Place the handset in the base cradle. The CHARGE/IN USE indicator turns on,
verifying the battery is charging.
5.Allow the phone to charge for 16 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: Use only the model 5-2605 power adaptor that came
with this unit. Using other power adaptors may damage the unit.
Wall Mounting
1.Turn the base over.
2.Attach the wall mounting pedestal by first inserting the tabs on the open edge of
the pedestal into the slots on the lower portion of the bottom of the base. Then
push down and snap the pedestal into place.
3.Slip the mounting holes (on the back of the base) over the wall plate posts, and
slide the unit down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power
adaptor cord and store inside the wall mounting bracket.
12
Answering System Setup
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the set up process, you must turn on the answering system.
• Press the ANS ON/OFF button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator
blinks when you have new messages.
NOTE: The answering system displays “- -” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language,
• Press the LANGUAGE button on front of base to change to the FRENCH voice
prompt. The unit announces “OPTION FRANCAISE" and Fr shows in the message
counter.
• Press the LANGUAGE button again to change to the SPANISH voice prompt. The
unit announces “SELECCION ESPANOL” and SP shows in the message counter.
NOTE: To change to English, press the LANGUAGE button again.
NOTE: In remote access mode, the system follows the selected
language. The voice prompt language cannot be switched
remotely.
Voice Time/Day Stamp and Real Time Clock
1.Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM,
or 12PM, 1PM.
4.Press and release the MIN button to advance the clock in one minute intervals.
Press and hold to increase by 5-minute increments.
5.After the time is set, the real time clock will be displayed on the handset
within 1 minute.
13
NOTE: You must set the day manually. You may choose to set the time
manually as well, although the time is automatically transmitted by
your local phone company as part of Caller ID service. If you subscribe
to Caller ID service, the current time is set automatically when you
receive your first CID record.
Speaker Volume
Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
You may record 2 outgoing announcements in the answerer or choose the default for
your current outgoing announcement.
1. Make sure the answering system is ON.
2.Press and hold the ANNOUNCE 1 or ANNOUNCE 2 button until the speaker
announces “RECORD ANNOUNCEMENT AFTER TONE".
3.Begin speaking after you hear the beep.
4.Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement,
a default announcement plays instead. To return to the default
announcement after you have recorded your own outgoing
announcement, press the ANNOUNCE 1 or 2 button and release
it when you hear the beep. Or, press the DELETE button while the
announcement is playing.
Sample Outgoing Announcement
1) Sample Single Mailbox Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name,
number and a brief message after the tone, and I’ll get back to you. Thanks.
NOTE: The maximum recording time for the outgoing
announcement is 2 minutes.
14
2) Sample Multi-Mailbox Outgoing Announcement
Hi, this is (use your name here), We can’t answer the phone right now, so please press 1 to direct
your message to (name 1), press 2 to direct your message to (name 2), press 3 to direct your
message to (name 3). Leave your name, number and a brief message after the tone, and we’ll get
back to you soon. Thanks.
Reviewing and Choosing the Announcement
Press and release the ANNOUNCE 1 button to review and select this one as your
outgoing announcement. Or, press and release the ANNOUNCE 2 button to review
and select this one as your outgoing announcement.
Audible Quick Setup Guide
If you need additional assistance on how the buttons function, press the REV button
in standby mode and follow the voice instructions.
Programming the Telephone
The handset menu gives you access to all of the built-in features. Press the MENU
button to display the first menu PHONE BOOK, and press 6 and 5 buttons to
navigate to the desired menu option. Press the SELECT button to activate a menu
option. For details on programming, refer to the applicable section.
During programming, you may press the *EXIT button at any time to exit the menu
and keep the previous setting.
PHONE BOOK Enter and retrieve up to 50 names and phone
numbers, each can be assigned a distinctive ringer
tone and image.
ROOM MONITOR Allows you to monitor any room in your house with
the accessory handsets.
INTERCOM
Talk between handsets or use to page each other.
ANSWERER Remotely access the answering system to adjust
the rings to answer, security code and new message
alert settings.
15
CALL RECORDS
Review Caller ID data; select and dial from the Caller
ID data or from the Redial list which contains the last
3 phone numbers dialed.
SOUND SETTING Record ringer tone from microphone, headset or any
audio player; select main ringer tone or set key tone.
PHONE SETTING Set display language, set area code, register the
handset to the base unit, name the handset or
reset to default setting.
DISPLAY SETTING Choose a preset and downloaded images to be
wallpaper of the idle display or set the contrast and
color scheme.
Phone Setting
There are seven programmable menus available: Language, Area Code, Intercom
Auto Answer, Handset Name, Registration, Deregistration and Default Setting.
LANGUAGE
AREA CODE
REGISTRATION
HANDSET NAME
DEREGISTRATION
PHONE SETTING
1.Make sure your phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to
scroll to PHONE SETTING.
3. Press the SELECT button to enter the menu.
Language
This menu allows you to change the language of the display prompts.
From the PHONE SETTING menu;
ENGLISH
1. Use the 6 or 5 button to scroll to LANGUAGE.
FRANCAIS
ESPANOL
2.Press the SELECT button to enter the menu.
SET LANGUAGE
3. Use the 6 or 5 button to scroll to the desired language.
The default is ENGLISH.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
16
Area Code
If you enter your local 3-digit area code in the area code menu, your local area code
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit
number. Calls received from outside your local area code will display the full 10-digits.
From the PHONE SETTING menu;
1. Use the 6 or 5 button to scroll to SET AREA CODE.
—
—
—
SET AREA CODE
2.Press the SELECT button to enter the menu.
3. Use the number keys to enter your 3 digit area code. “ - - - “
is the default setting.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
NOTE: To restore the default setting to “---”, press and release the
FLASH/DELETE button when SET AREA CODE shows on the display.
Registration
Your handset is pre-registered and ready to use. It is not recommended that handset
be registered again unless absolutely necessary.
From the PHONE SETTING menu;
1. Use the 6 or 5 button to scroll to REGISTRATION.
NO
YES
2.Press the SELECT button to enter the menu.
REGISTRATION
3. Use the 6 or 5 button to scroll to NO or YES. The default
is NO.
4. If you select YES, press the SELECT button to confirm.
HOLD BASE PAGE WAIT FOR BEEP shows on the display.
5. Press and hold the PAGE button on base unit until you
hear a long tone at the handset. HANDSET X REGISTERED
shows in the handset display, where X is the handset
number. You will hear a confirmation tone.
NOTE: After you have registered one handset, wait 10 seconds
before registering another handset to ensure successful registration.
17
Handset Name
This menu allows you to enter a name for the handset, which displays on the idle
screen.
From the PHONE SETTING menu;
1. Use the 6 or 5 button to scroll to HANDSET NAME.
DANIEL
HANDSET NAME
2.Press the SELECT button to enter the menu.
3. Use the number keys to enter a name (up to 15 characters).
More than one letter is stored in each of the number keys.
For example, to enter Bill Smith, press the 2 key twice for
the letter B. Press the 4 key 3 times for the letter I. Press the
5 key 3 times for the letter L. Wait for 1 second, press the 5
key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the
7 key 4 times for the letter S; press the 6 key once for the
letter M; press the 4 key 3 times for the letter I. Press the 8
key for the letter T; press the 4 key twice for the letter H.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
NOTE: If you make a mistake, use the FLASH/DELETE button to
backspace and delete one character at a time.
Deregistration
Deregistration cancels registration. During the deregistration process, keep the
handset near the base.
From the PHONE SETTING menu;
1. Use the 6 or 5 button to scroll to DEREGISTRATION.
NO
YES
2.Press the SELECT button to enter the menu.
3. Use the 6 or 5 button to scroll to NO or YES.
The default is NO.
WARNING: It is not recommended that a handset be deregistered
unless absolutely necessary because once a handset is
deregistered, that handset’s telephone features cannot be used
until the handset is re-registered.
DEREGISTRATION
18
4. Select NO, if you do not want to deregister.
NO
YES
CONFIRM?
DEREGISTRATION
5. If you select YES, press the SELECT button to confirm.
MOVE NEAR TO BASE displays for 2 seconds, then
NO YES CONFIRM? shows on the display.
6. Use the 6 or 5 button to scroll to NO or YES.
The default is YES.
7. If you select YES, press the SELECT button to confirm.
DE-REGISTER . . . shows on the display followed by a
confirmation tone. Then, HANDSET X DEREGISTERED
shows on the display to confirm that the handset is
deregistered.
NOTE: When you complete the deregistration process, HANDSET
NEEDS REGISTRATION shows on the display. To use the handset,
you must register the handset.
Global De-Registration
If one or more handsets become lost, you should de-register all handsets to ensure
proper system operation. Follow the steps below to deregister all handsets at the
same time.
WARNING: It is not recommended that a handset be deregistered
unless absolutely necessary because once a handset is
deregistered, that handset’s telephone features cannot be used
until the handset is re-registered.
NOTE: Before starting global deregistration procedure, let all
handsets set idle for 20 seconds.
1.Press and hold the PAGE button on the base until the
CHARGE/IN USE indicator on the base flashes.
2.Press and hold the PAGE button on the base again until the
CHARGE/IN USE indicator on the base flashes rapidly.
3.Press and release the PAGE button on the base once.
All handsets are deregistered and HANDSET NEEDS
REGISTRATION shows on their displays.
19
Default Setting
This option allows you to return the handset to factory preset settings.
From the PHONE SETTING menu;
1. Use the 6 or 5 button to scroll to DEFAULT SETTING.
NO
YES
2.Press the SELECT button to enter the menu.
DEFAULT SETTING
3. Use the 6 or 5 button to scroll to NO or YES.
The default is NO.
4. If you select YES, all the settings in the programmable
menu are returned to factory default setting. You will hear
a confirmation tone.
Display Setting
There are three programmable menus available; Wallpaper, Color Scheme and Set
Contrast.
WALLPAPER
COLOR SCHEME
SET CONTRAST
DISPLAY SETTING
1.Make sure your phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to
scroll to DISPLAY SETTING.
3. Press the SELECT button to enter the menu.
Wallpaper
You may choose from the 10 preset images and/or the downloaded images to
be wallpaper of the idle display. For details of picture download, see the Picture
Download section.
From the DISPLAY SETTING menu;
1. Use the 6 or 5 button to scroll to WALLPAPER.
2.Press the SELECT button to enter the menu.
3. Use the 6 or 5 button to scroll to the desired wallpaper.
WALLPAPER 01
20
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
Color Scheme
This feature allows you change the background color and the color of the highlighter.
From the DISPLAY SETTING menu;
1. Use the 6 or 5 button to scroll to COLOR SCHEME.
BLUE
GREEN
RED
YELLOW
2.Press the SELECT button to enter the menu.
3. Use the 6 or 5 button to scroll to the desired color
scheme. The default is GREEN.
COLOR SCHEME
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
Set Contrast
This feature allows you change the contrast of the text displayed and the
background.
From the DISPLAY SETTING menu;
1. Use the 6 or 5 button to scroll to SET CONTRAST.
2.Press the SELECT button to enter the menu.
1
*2
3
SET CONTRAST
3. Use the 6 or 5 button to scroll to the desired contrast, 1,
2 or 3. The default is *2.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
Sound Setting
There are three programmable menus available: Ringer Volume, Ringer Tone and Key
Tone
RINGER VOLUME
RINGER TONE
KEY TONE
SOUND SETTING
1.Make sure your phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to
scroll to SOUND SETTING.
3. Press the SELECT button to enter the menu.
21
Ringer Volume
From the SOUND SETTING menu;
HIGH
1. Use the 6 or 5 button to scroll to RINGER VOLUME.
LOW
OFF
2.Press the SELECT button to enter the menu.
RINGER VOLUME
3. Use the 6 or 5 button to scroll to the desired ringer
volume. The default is LOW.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
NOTE: If you turn the ringer OFF, the ringer off icon
shows on
the display.
Ringer Tone
You may choose from the 10 preset melodies, 10 dual-tone ringer tones and/or the
recorded ringer tone. For details of recording ringer tones, see the section Recording
Ringer Tones.
From the SOUND SETTING menu;
REC RING TONE
RING MELODY 1
RING MELODY 2
RING MELODY 3
RING MELODY 4
SET RINGER TONE
1. Use the 6 or 5 button to scroll to RINGER TONE.
2.Press the SELECT button to enter the menu.
3. Use the 6 or 5 button to scroll to the desired ringer tone.
The default is TONE 1.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
Key Tone
From the SOUND SETTING menu;
1. Use the 6 or 5 button to scroll to KEY TONE.
ON
OFF
2.Press the SELECT button to enter the menu.
SET KEY TONE
3. Use the 6 or 5 button to scroll to the desired ringer tone.
The default is ON.
4. Press the SELECT button to save your selection. You will
hear a confirmation tone.
22
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter
The message counter gives you a numeric display of how many messages you have
and some other information of the answering system.
See below for the details.
a) A number displayed without flashing -- No new messages. The number is the
total number of old messages.
b) A flashing number displayed -- There are new messages. The number is the total
number of old and new messages.
c) Two bars - - display steadily -- Answerer is off.
d) F flashing on the display -- Memory is full.
e) CL flashing on the display -- Clock is not set since power up or after power
failure.
f ) Six horizontal bars flashing on the display – MEMO is recording.
g) AN flashing on the display – The system is answering an incoming call and
recording an incoming call.
h) LA displays steadily -- The answering system is being accessed remotely.
i) A1 or A2 flashing on the display -- Announcement 1 or Announcement 2 is
selected as the current outgoing announcement during announcement selection
and announcement recording/playing.
j) En displays steadily -- English is selected as current voice prompt during
language selection.
k) Fr displays steadily -- French is selected as current voice prompt during
language selection.
l) SP displays steadily -- Spanish is selected as current voice prompt during
language selection.
NOTE: While the messages are playing, the message counter will
display the messages in the order they were received.
23
Mailbox Indicator
There are indicator lights under each mailbox buttons (14g/ 24g/ 34g ), which inform
you of whether the messages for each individual mailbox are new or old.
Mailbox button/indicator is on -- there are stored messages.
Mailbox button/indicator is off -- no messages in that mailbox.
Mailbox button/indicator is flashing – there are new messages.
Leaving a Message
1.After the answerer answers the incoming call and plays the outgoing
announcement, the caller can enter the mailbox number (1, 2 or 3) while the
announcement is playing or within the 2 seconds after the end of announcement
and then leave a message in that specific mailbox.
2.If there is no entry of mailbox number during that period, then your message will
be left in the default mailbox 1.
NOTE: The maximum recording time for each message is 3 minutes
and the total recording time of this unit is 20 minutes.
Screening Calls from the Base
1.When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
2.To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
The answering system automatically stops recording when you activate the handset
or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear
your incoming calls.
Memory Full
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
24
Messages Playback
The message counter and the base mailbox button/indicators (14g or 24g or 34g ) let
you know when you have message(s) or new message(s). To play the messages, press
the corresponding mailbox button (14g or 24g or 34g ).
While a message is playing, you may do the following:
•Press the corresponding mailbox button (14g or 24g or 34g ) to stop the
message playback.
•Press and release the REV 3 button to restart the current message.
•Press and release the REV 3 button twice to go to the previous message.
•Press and release the SKIP 4 button to go to the next message.
•Press the DELETE button to erase the current message.
Erasing Messages
You may erase messages in several ways:
To erase a message while it is playing
1.Press and release the respective mailbox button (14g or 24g or 34g ).
2.Press the REV 3 and SKIP 4 buttons to select and play the message
you want to erase.
3.Press the DELETE button, the current message is erased, and the
next message plays.
To erase all previously played messages in a mailbox
1.Make sure the phone is OFF (not in talk mode)
2.Press the DELETE button, the answerer will announce “TO ERASE MESSAGES,
PRESS MAILBOX”.
3.Press the mailbox button (14g or 24g or 34g ).
4.The answerer will announce “ALL OLD MESSAGES ERASED MAILBOX X“.
To erase a message using the handset
1.Press the MENU button on the handset
25
2.Press the 6 or 5 button to select ANSWERER and press SELECT button to enter
the menu.
3.Press the 6 or 5 button again to select REMOTE ACCESS and press SELECT
button to confirm.
4.Press the key 2 (play/stop) followed by the mailbox number on the handset (e.g.
Press key 2 and then key 3 to play messages in mailbox 3.)
5.Press the key 0 (erase) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Leaving a Memo
This feature lets you record a memo up to 3 minutes long to store as an incoming
message.
1.Press the MEMO button and it will announce “TO RECORD, PRESS AND HOLD
MAILBOX”.
2.Press and hold the mailbox button (14g or 24g or 34g ). You must hold the button
until you finish recording the memo.
3.Begin speaking after it announces “RECORD MESSAGE”.
4.Release the mailbox button when finished.
Answering System Remote Access
You may access the answering system with the cordless handset or from any tonedial compatible telephone.
IMPORTANT NOTE: The following procedures can ONLY be done with
Model 28041 and Optional Model 28011 handsets.
Remote Access from Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”).The button functions are located on the handset above
each number key. For example, to play messages:
1.Press the MENU button and use 6 or 5 button to scroll to ANSWERER.
2. Press the SELECT button and use 6 or 5 button to select REMOTE ACCESS.
26
3.Press the SELECT button again, ANSWERER REMOTE ACCESS shows on the display.
4. Press 2 (play/stop) followed by the mailbox number to play the message in that
mailbox. For example, press 2 and 3 to play the message in mailbox 3.
5. When you finish listening to your messages, press the *EXIT button.
Remote Access Security Code
You can access the answering system from a tone dialing telephone in another
remote location. The security code is required for remote access, and it prevents
unauthorized access to your answering system.
1.Press the MENU button and use 6 or 5 button to scroll to ANSWERER.
2. Press the SELECT button and use 6 or 5 button to select SECURITY CODE.
3.Press the SELECT button again to show the current security code on the display.
The default setting is 1 2 3.
4. Use the number keys to enter your new 3-digit security code.
5. Press the SELECT button to save your selection. You will hear a confirmation tone.
NOTE: If you make a mistake, key in the digits again or press the
FLASH/DELTE button to erase all and re-enter.
Ring to Answer
This feature lets you select the number of times you want the phone to ring before
the answering system answers the call.
1.Press the MENU button and use 6 or 5 button to scroll to ANSWERER.
2. Press the SELECT button and use 6 or 5 button to select RING TO ANSWER.
3.Press the SELECT button again to show the options of rings on the display. The
default setting is 5 RINGS.
4. Use the 6 or 5 button to scroll to your selection.
5. Press the SELECT button to save your selection. You will hear a confirmation tone.
NOTE: If you select TOLL SAVER, the unit answers after the 3rd ring
if there are NEW messages in the answering system, OR the unit
answers after the 5th ring if there are NO new messages. Then, when
you access the answering system from another remote location, you
may hang up after 4 rings to save long distance charges.
27
New Message Alert
This feature sets your answering system to sound an alert tone from the base every
10 seconds when there are new messages.
1.Press the MENU button and use 6 or 5 button to scroll to ANSWERER.
2. Press the SELECT button and use 6 or 5 to select NEW MSG ALERT.
3.Press the SELECT button again to show the options, ON or OFF, on the display. The
default setting is OFF.
4. Use the 6 or 5 button to scroll to your selection.
5. Press the SELECT button to save your selection. You will hear a confirmation tone.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1.Press the SELECT button to access the answering system.
2.Listen as the caller leaves a message.
3.Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
SELECT button to stop screening the call.
Remote Access from Another Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
1.Dial the telephone number to which the answering system is connected.
2.Enter the security code during the outgoing announcement or after you
hear the tone.
3.Follow the voice menu to use the answering system ’s remote functions.
The remote feature lets you perform the following functions:
To
Press this button
Review message 1
Play back messages 2
28
Select mailbox
1 or 2 or 3
Stop message playback 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answerer 4
Review voice menu options 7
Memory Full
When answering system memory is full, the system answers after 10 rings, beeps and
waits for you to enter the 3-digit security code. If you don’t enter the security code
within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To
access the answering system, enter your 3-digit security code after
you hear the beep.
Telephone Operation
CHARGE/IN USE Indicator on the Base
The CHARGE/IN USE indicator is lit when the phone is in use or a handset is charging
in the base charge cradle. It flashes when you receive a call.
Visual Ring Indicator on the Handset
The Visual Ring indicator is lit when the handset is in use. It flashes when you receive
a call.
Standby Screen
The handset displays the handset number (or handset name), time, battery charge
status and wallpaper when idle.
29
Making a Call
1.Pick up the handset, and press the TALK/CALL BACK or SPEAKER button. Wait for a
dial tone, then dial the desired number.
-OR Dial the number and then press the TALK/CALL BACK or SPEAKER button.
2.When finished, press the TALK/CALL BACK or SPEAKER button or place the handset
in the base cradle to hang up.
Answering a Call
Check the display to see who is calling.
NOTE: You can only use one handset at a time. UNAVAILABLE will be
displayed if other handset is in use.
1.Pick up the handset, and press the TALK/CALL BACK or SPEAKER button on the
handset.
2.When finished, press the TALK/CALL BACK or SPEAKER button or place the handset
in the base cradle to hang up.
Volume
When the handset is ON (in talk mode), you may adjust the receiver volume by
pressing the 6 or 5 button. There are four volume levels to choose from. When
the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is
minimum and VOL 4 is maximum.
Call Timer
After you press TALK/CALL BACK or SPEAKER button on the handset, the built-in call
timer shows in the display and begins counting the length of time of the call.
Auto Standby
Placing the cordless handset in the charge cradle while the handset is off the hook (or
during a call) automatically hangs up the handset.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company, you will receive Caller ID information (if available) on Call Waiting
calls. During a phone call, you will hear a beep to indicate another call is waiting on the
line and Caller ID information for the waiting call shows on the handset display.
30
• To connect to the waiting call, press the FLASH/DELETE button on the handset, and
your original call is put on hold.
• To switch between the two calls, press the FLASH/DELETE button.
TIP: Don’t use the TALK/CALL BACK or SPEAKER button on the
handset to activate custom calling service such as call waiting, or
you’ll hang up the phone.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you
dialed:
1. Press the TALK/CALL BACK or SPEAKER button.
2. Press the REDIAL button.
-ORTo quickly choose from any of the last three numbers you dialed:
1. Press the REDIAL button first, then use the 6 or 5 button to select the desired
redial number.
2.Press the TALK/CALL BACK or SPEAKER button, the number dials automatically.
-ORIf you get a busy signal and want to keep dialing the number, press the REDIAL button
to quickly redial the number.
Exit
Press the *EXIT button to exit a menu function and return to the standby screen.
Page
The page feature helps you locate a misplaced handset. To send and receive
pages, all handsets must be registered. If your handset is not registered, follow the
instructions in the Registration section of this manual.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time.
1. Make sure the phone is OFF (not in talk mode).
2.Press the PAGE button on the base.
31
3.All registered handsets beep for two minutes and PAGING FROM BASE shows on
each handset’s display.
4. To cancel the page, press the PAGE button on the base, or press the
TALK/CALL BACK button or the *EXIT button on each handset.
Handset to Handset Paging
IMPORTANT NOTE: The following procedures can ONLY be done with
Model 28011 and 28041 handsets.
1.Make sure the originating phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to scroll to INTERCOM.
3.Press the SELECT button to enter the menu.
NOTE: You can press the INT button to shortcut to the menu.
4.A list of registered handsets shows on the display. Use the 6 or 5 button to scroll
to the desired handset you want to page. Or scroll to 5 GLOBAL PAGE to page all
handsets.
5.Press the SELECT button.
6.The receiving handset is paged and emits a tone.
7. To cancel the page, press the *EXIT, INT or TALK/CALL BACK button on the
originating handset
-OR-
Press the INT button on the receiving handset to enter intercom mode.
Mute
To have a private, off-line conversation, use the mute feature. The party on the other
end of the line cannot hear you, but you can still hear them.
When you are using the phone, press the SELECT button to activate the mute
function. To de-activate, press the SELECT button again.
Ringer Volume (Shortcut)
There are two ways to set the ringer volume. One is via the handset menu as
described in the section Telephone Setup/ Sound Setting/Ringer Volume, while the
other one is this shortcut.
32
HIGH
LOW
OFF
RINGER VOLUME
1. Make sure the phone is OFF (not in talk mode).
2.Press the #PAUSE/RINGER button to enter the RINGER
VOLUME menu.
3. Use the 6 or 5 button to scroll to the desired ringer
volume. The default is LOW.
4. Press the SELECT or #PAUSE/RINGER button again to save
your selection. You will hear a confirmation tone.
Do Not Disturb (DND)
This feature allows you to turn off all the handset ringer(s) at once,by pressing one
button at the base unit, even though the ringer volume of handset(s) has been set to
HIGH or LOW.
1.In the standby mode, press the DO NOT DISTURB button on the base.
2.The DND indicator will light and DO NOT DISTURB shows in each handset display.
3.To cancel, press the DO NOT DISTURB button again.
NOTE: You can press the DO NOT DISTURB button and activate the
function immediately, even when there is incoming call ringing in,
or during call screening after the call is taken by the answerer.
Room Monitor
(This is only applicable when 2 or more handsets are registered to the same base unit.
IMPORTANT NOTE: The following procedures can ONLY be done with
Model 28011 and 28041 handsets.
1. Make sure your handset and the handset to be monitored are NOT in talk mode.
2.Press the MENU button and use the 6 or 5 button to scroll to ROOM MONITOR.
3. Press the SELECT button and all the registered handset names and numbers show
on the display.
4.Use the 6 or 5 button to select the desired handset. Press the SELECT button to
confirm.
33
If handset 1 is the room monitoring initiator, the following displays will be shown
during the room monitor:
ROOM MONITOR
HANDSET 1
HANDSET 2
ROOM MONITOR
FROM
HANDSET 2
HANDSET 1
Originating Handset
Receiving Handset
NOTE:
1) If handsets have been named, then the name will be displayed on
the LCD instead of handset numbers.
2) During the room monitoring, it will emit a beep tone if there
are incoming calls. You may press the TALK/CALL BACK button
or SPEAKER button to answer the call and quit the room monitor
mode.
3) While in room monitoring mode, the initiating handset can listen
with the handset speakerphone by pressing the SPEAKER button
once. Switch back to the earpiece by pressing TALK/CALL BACK
button once. Press the *EXIT button to end room monitoring.
Intercom Operation
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming
calls.
IMPORTANT NOTE: The following procedures can ONLY be done with
Model 28011 and 28041 handsets.
Handset to Handset Intercom Call
1.Make sure the originating phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to scroll to INTERCOM.
3.Press the SELECT button to enter the menu.
NOTE: You can press the INT button to shortcut to the menu.
4.A list of registered handsets shows on the display. Use the 6 or 5 button to scroll
to the desired handset you want to page.
34
5.Press the SELECT button.
6.The receiving handset is paged and emits a tone.
7. To cancel the page, press the *EXIT, INT or TALK/CALL BACK button on the
originating handset.
8.Wait for the person at the receiving handset to press the INT button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled and the originating
handset displays NO ANSWER.
9.When finished, press the *EXIT button or INT button on either handset to deactivate
the intercom.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the
INT button on the handset.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK/CALL BACK or SPEAKER button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must
decide whether you want to create a two-way or a three-way
conversation.
Two-Way Calling
1.During an external call, press the INT button to enter the intecom menu.
2.A list of registered handsets shows on the display. Use the 6 or 5 button to scroll
to the desired handset you want to page.
3.Press the SELECT button to page. LINE ON HOLD shows on the display.
35
4.The receiving handset is paged and emits a tone.
5.Press the INT button on the receiving handset to answer the intercom call. Both
intercom users may speak privately. The external caller will not hear the intercom
conversation.
6.When finished, press the *EXIT or INT button on either handset to end the intercom
call.
7. The originating handset returns to the talk mode, and you can resume your original
telephone conversation.
Three-way Conferencing
One touch three-way conferencing (by another handset)
1.When a handset is talking with an external call, press the TALK/CALL BACK or
SPEAKER button on a second handset to join the call.
- OR -
Three-way conferencing by handset in use:
1.During an external call, press the INT button to enter the intercom menu.
2. List of registered handsets shows on the display. Use the 6 or 5 button to scroll
to the desired handset you want to intercom with.
3. Press the SELECT button to page. LINE ON HOLD shows on the display.
4. The receiving handset is paged and emits a paging tone.
5. Press the INT button on the receiving handset to answer the intercom call.
6.During intercom, PRESS SELECT TO CONFERENCE shows in the originating
handset's display.
7.Press SELECT button on the originating handset to conference with the receiving
handset and the external caller. CONFERENCE shows on both the display on the
originating and receiving handsets.
Call Transfer
Transferring Calls to Other Handsets
During an external call, you may transfer the external call from handset to handset.
1.During an external call, press the INT button to enter the intercom menu.
36
2. List of registered handsets shows on the display. Use the 6 or 5 button to scroll
to the desired handset you want to intercom with.
3. Press the SELECT button to page. LINE ON HOLD shows on the display.
4.On the originating handset, press the TALK/CALL BACK or SPEAKER button to
transfer the call
NOTE: If the receiving handset does not answer within 30 seconds
the orginating handset rings back and displays CALLBACK. If the
originating handset does not answer within the next 20 seconds,
the call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
Number of new
calls received
Date call
received
NEW
FEB
Time call received
Caller’s phone number
Caller’s name
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company;
if you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
DELETE button to put the current call on hold and answer the incoming call.
Press FLASH/DELETE again to return to the original call.
37
CID Error Codes
Various Caller ID error messages may appear on the display. Refer to the Display
Messages section of this User ’s Guide for more information.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores
the data for the 40 most recent calls you received so you can see who called while
you were unavailable. When the 41st call is received, the oldest Caller ID record (1st
call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
review show as NEW CALL XX on the top line of the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many
calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the 6 button to review the newest CID record.
3.Press the 5 button to review the oldest CID record first.
Dialing a CID Number
1.Make sure the phone is OFF (not in TALK mode).
2.Use the 6 or 5 button to display the desired record.
3.Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Formatting a CID Number Before Dialing
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously
pre-programmed your local area code into the PHONE SETTING
menu, you may need to adjust the format of the incoming caller’s
stored phone number before calling back the record.
38
If the number does not dial as shown, follow below steps to format it:
STORE
FORMAT
DELETE
DELETE ALL
CALL OPTIONS
1.Make sure the phone is OFF (not in talk mode).
2.Use the 6 or 5 button to scroll to the desired CID record.
3.Press the MENU button to show the CALL OPTIONS menu.
4.Use the 6 or 5 button to scroll to FORMAT.
5.Press the SELECT button to show all the available formats.
6.Use the 6 or 5 button to scroll to the desired format.
7.Press the TALK/CALL BACK or SPEAKER button. The
formatted number dials automatically.
Available formats include:
Number of digits Explanation Example
Eleven digits
long distance code “1 ”
1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
Seven digits
7-digit telephone number.
888-8888
Storing CID Records into Phone Book
You may also store CID information in the Phone Book.
NOTE: It is important that you format CID records correctly for
dialing out BEFORE storing in the Phone Book as you cannot
reformat CID records stored in memory.
STORE
FORMAT
DELETE
DELETE ALL
CALL OPTIONS
1. Make sure the phone is OFF (not in talk mode).
2.Use the 6 or 5 button to scroll to the desired CID record.
3.Press the MENU button to display CALL OPTIONS.
4.Use the 6 or 5 button to scroll to STORE.
5.Press the SELECT button to store and the display shows
ENTER NAME. You may now change the name, if desired.
39
6.Press the SELECT button to store the name and the display
shows ENTER NUMBER. You may now change the number,
if desired.
7.Press the SELECT button to store numer and the display
shows SET RINGER TONE.
8.Follow steps 10-13 in "Adding Phone Book Entries" to save
the record.
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
phone book.
Deleting a CID Record
1.Make sure the phone is OFF (not in TALK mode).
2.Use the 6 or 5 button to scroll to the CID record you want to delete.
3. Press the MENU button to display CALL OPTIONS.
4. Use the 6 or 5 button to scroll to DELETE.
5.Press the SELECT button to show DELETE CALL ID?.
6.Press the SELECT button again to confirm the deletion. The display shows DELETED.
NOTE: Press the *EXIT button to return to the standby mode or if no
action is taken, it will exit automatically after one minute.
Deleting All CID Records
1.Make sure the phone is OFF (not in TALK mode).
2.Use the 6 or 5 button to display any Caller ID record.
3. Press the MENU button to display CALL OPTIONS.
4. Use the 6 or 5 button to scroll to DELETE.
5.Press the SELECT button to show DELETE ALL?.
6.Press the SELECT button again to confirm the deletion. The display shows DELETED.
The display shows DELETED followed by NO CALLS.
NOTE: Press the *EXIT button to return to the standby mode or if no
action is taken, it will exit automatically after one minute.
40
Phone Book
IMPORTANT NOTE: The following procedures can ONLY be done with
Model 28011 and 28041 handsets.
The cordless handset(s) have their own separate memory storage areas which are
not accessible to each other. You may store up to fifty 15-character names (including
spaces) and 20-digit telephone numbers in the handset memory.
Adding Phone Book Entries
You may assign a specific melody and a downloaded picture for the phone book
entry. They will ONLY work if you have subscribed to the Caller ID service. Then when
that person calls, the assigned melody will ring instead of the normal ring, and the
downloaded picture will show on the display.
You may choose from 10 different polyphonic melodies, 10 different ring tones and
5 recorded ring tones.
ADD RECORD
1. Make sure your phone is OFF (not in talk mode).
2. Press the MENU button and use the 6 or 5 button to
scroll to PHONE BOOK.
3. Press the SELECT button to enter the phone book.
NOTE: You may press the PHONEBOOK button to shortcut to
the phone book, too.
PHONE BOOK
4. Use the 6 or 5 button to scroll to ADD RECORD.
5. Press the SELECT button to confirm. ENTER NAME shows
on the display.
6. Use the number keys to enter a name (up to 15 characters,
including spaces). More than one letter is stored in each of
the number keys. (The number 1 key can be used to enter
"space", "_", "*", and "!")
NOTE: If you make a mistake press the FLASH/DELETE button to
backspace and erase the wrong character(s).
ENTER NAME
41
12345
ENTER NUMBER
REC RING TONE
RING MELODY 1
RING MELODY 2
RING MELODY 3
RING MELODY 4
7. Press the SELECT button to save the name. The display
shows ENTER NUMBER.
8. Use the number keys to enter the telephone number (up to
20 digits, including pauses).
9. Press the SELECT button to save the number. The display
shows SET RINGER TONE.
10. Use the 6 or 5 button to scroll to your desired ringer
tone. You will hear a sample of the ringer tone you select.
SET RINGER TONE
11. Press the SELECT button to save your selection. The
display shows PICTURE ID.
NOTE: When a picture is assigned to a phone book entry a “*” will
appear beside the entry.
DEFAULT :
NO PICTURE ID
12. The display shows DEFAULT: NO PICTURE ID.
Use the 6 or 5 button to scroll to your desired picture.
PICTURE ID
NOTE: You have to download images from the PC to the handset, or
the unit beeps when pressing the 6 or 5 button.
13. Press the SELECT button to save the record. You will hear
a confirmation tone and the display shows the whole
record for 2 seconds.
14. To enter another name and number, return to step 4 and
repeat the process.
Storing the Last Number Dialed
Store a dialed number when reviewing it:
1.Make sure the phone is OFF (not in talk mode).
2.Press the REDIAL button on the handset to access the DIALED menu.
3.Use the 6 or 5 button to scroll to desired record.
4.Press SELECT button and the display shows STORE?.
42
5.Press SELECT button again to confirm and the display shows ENTER NAME.
6.Repeat Steps 6 through 13 in the section Adding Phone Book Entries, except
instead of entering the number as indicated in Step 8, the dialed number shows
on the display.
NOTE: If the phone book has 50 entries, FULL shows on the display
and you must delete a record before adding a new one.
NOTE: If the dialed number is longer than 20 digits, it cannot be
stored.
Inserting a Pause in the Dialing Sequence
(of a Stored Number)
Press the #PAUSE button on the handset to insert a delay in dialing sequence of a
stored number when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts
as one digit in the dialing sequence.
You can press the #PAUSE button to insert a P (pause) when you enter the telephone
number when adding a phone book entry.
Reviewing Phone Book Records
1.Make sure your phone is OFF (not in talk mode).
2.Press the MENU button and use the 6 or 5 button to scroll to PHONE BOOK.
3. Press the SELECT button to enter the phone book.
NOTE: You may press the PHONEBOOK button to shortcut to the
phone book, too.
4.Use the 6 or 5 button to scroll the records
- OR -
Press the number keys to go to the name of the records started with the
corresponding character.
NOTE: Your phone book records are sorted automatically in
alphabetical order.
5. Press the SELECT button to view the details of the record.
6. Use the 6 or 5 button to view the picture ID set, if any.
43
Editing a Phone Book Record
1.When reviewing the phone book records list, use the the 6 or 5 button or the
number keys to scroll to the desired record.
2.Press the SELECT button to view the details of the record.
3.Press the SELECT button again to show the option menu. The display shows EDIT
and DELETE.
4.Use the the 6 or 5 button to scroll to EDIT.
5.Press the SELECT button again and the display shows ENTER NAME with the name
of the record.
6. The steps to edit are the same as steps 6 through 13 in the section Adding Phone
Book Entries.
Deleting a Phone Book Record
1.When reviewing the phone book records list, use the the 6 or 5 button or the
number keys to scroll to the desired record.
2.Press the SELECT button to view the details of the record.
3.Press the SELECT button again to show the option menu. The display shows EDIT
and DELETE.
4.Use the 6 or 5 button to scroll to DELETE.
5.Press the SELECT button and the display shows the details of the record again
with DELETE?.
6.Press the SELECT button to delete the record. The display will show DELETED.
NOTE: If you don’t want to change or delete the record when the
display shows DELETE?, simply press the *EXIT button, or wait for
one minute to exit the review mode automatically.
Dialing a Phone Book Record
Dial a phone book record while in talk mode:
1.Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
2.Press the PHONEBOOK button to access the phone book.
44
3.Use the 6 or 5 button or the number keys to scroll to the desired record.
4.Press the SELECT button to dial the number.
- OR -
Dial a phone book record while reviewing it:
1.Make sure the phone is OFF (not in talk mode).
2.Press the PHONEBOOK button to access the phone book.
3.Use the 6 or 5 button or the number keys to scroll to the desired record.
4.Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Chain Dialing from Phone Book
Use this feature to make calls which require a sequence of numbers, such as a calling
card number used for a frequently called long distance number.
You can store each part of the dialing sequence (such as Long Distance Access
Number, Authorization Code, and a frequently called long distance number) in the
phone book and simply repeat step 2 through 4 in “Dial a phone book record while in
talk mode” to dial them one by one.
Picture Download
Download Your Own Image
Do you have any favorite images stored in your personal computer that you would
like to use as your 28041 handset wallpaper or to assign to one of your 50 available
phone book directories? Using the provided Image Editor Software, you can view
and convert your images. Once you have selected your file and viewed your image
in the software, use the included USB cable to send the converted image directly into
your handset. You can download a total of 15 images in addition to the preset 10
wallpapers.
One-Time Software Installation
1.Insert the enclosed GE 28041 Image Manager CD into your personal computer.
2.Follow the instructions of the program to complete the automatic installation.
3.When the installation process is completed, you will find an GE 28041 Image
Manager CD icon on your PC desktop. Click on this icon to run the GE 28041 Image
Manager Software.
45
Image Editing
Once you have installed the software, follow these steps to view and convert your
selected images.
1.Click on the OPEN icon.
2.Browse to the folder which contains your desired image, and open the file.
3.You will see your image displayed in the middle of the screen and a Selection
Windows on it. The selected area enclosed by the Selection Windows is inside the
telephone display on the right.
4.You can select the following options to edit your image: Zoom In and Zoom Out,
Adjust Brightness and Contrast, Rotate Left and Rotate Right, Adjust Color, Auto
Resize the Image to fit the Selection Windows
Image Downloading
Before downloading your image, make sure that the provided USB cable is correctly
installed into your computer (using the larger end of the connector) and your handset
(using the smaller end of the connector).
After you have completed the image editing process,
1.Press the SEND TO PHONE icon to make sure that the software can communicate
with the handset.
2.A window pops up that states, 'Connection has been made to the Handset. Press OK
to continue download'.
3.Handset displays DOWNLOADING during download and then USB CONNECTED
appears in the display. After completed download, another pop up window states,
'Download finished successfully.' Press OK to close window.
Choosing the Downloaded Image as Wallpaper
Refer to Section; "Telephone Setup/Display Setting/ Wallpaper".
Assigning the Downloaded Image to Phone Book Record
Refer to Section; "Phone Book/Adding Phone Book Entries and Phone Book/Editing a
Phone Book Record".
NOTE: If the download fails, DOWNLOAD FAILED will show in
display.
46
NOTE: Do not leave the USB cable connected to the handset for an
extended period of time as it will drain the battery cells.
NOTE: The preset images in the WALLPAPER sub-menu of
the DISPLAY SETTING menu cannot be deleted. However, any
downloaded images can be deleted and replaced by new ones.
Recording Ringer Tones
Record Your Own Ringer Tones
Do you have any favorite songs stored in your personal computer, CD, tapes or
elsewhere that you would like to use as your 28041 handset ringer tone or to assign
to one of your 50 available phone book directories?
Or perhaps you would like to record your own voice or other sounds, such as bird
song or dog bark, to use?
You can record up to 5 unique ringer tones for a maximum of 15 seconds each.
Cued-up music typically produces the best sounding recorded ringer. It is
recommended to begin recording your ringer at the beginning of a song, rather than
a portion from the middle to produce an audibly pleasing custom ringer.
1.Make sure your phone is OFF (not in talk mode).
RINGER VOLUME
RINGER TONE
KEY TONE
SOUND SETTING
REC RING TONE
TONE 1
TONE 2
TONE 3
TONE 4
SET RINGER TONE
2.Press the MENU button and use the 6 or 5 button to
scroll to SOUND SETTING.
3. Press the SELECT button to enter the menu.
4. Use the 6 or 5 button to scroll to RINGER TONE.
5.Press the SELECT button to show the options.
6. Use the 6 or 5 button to scroll to REC RING TONE.
7. Press the SELECT button to show the 3 ways to record your
unique ringer tones
8. You may record your ringer tones via the included
audio cable, via an optional headset or via the handset
microphone.
9. Use the 6 or 5 button to scroll to the correct setting.
10. Press the SELECT button to enter the count-down display.
47
NOTE: If the memory is full, the handset will prompt FULL when the
SELECT button is pressed in Step 6.
Record with Included Audio Cable or an Optional Headset
Audio Cable: Before recording the ringer tone, make sure that the provided audio
cable is correctly installed into your computer or CD player or TAPE player by inserting
the 3.5mm plug (the larger end of the connector) into the headphone jack of your PC
or audio source, and insert the 2.5mm plug (the smaller end of the connector) into the
headset jack on the side of your 28041 handset or Optional Model 28011 handset.
Optional Headset: Before recording the ringer tone, make sure that the optional
headset is connected to the headset jack on the side of your 28041 handset or
Optional Model 28011 handset.
From the REC RING TONE menu;
AUDIO_CABLE
HEADSET
MICROPHONE
1.Use the 6 or 5 button to scroll to the AUDIO_CABLE or
HEADSET.
2.Press the SELECT button to enter.
REC RINGER TONE
PRESS SELECT TO
START
12 SECONDS
AUDIO CABLE
REPLAY
RE-RECORD
AUDIO CABLE
3.Verify the cable/headset is connected to your handset,
then press the SELECT button again to start the countdown display. The handset will start recording and the
second number will decrease automatically.
4.The recording will stop when the display counts down
to 0 seconds.
Or you may press the SELECT button any time to stop.
When the recording stops, the display will show 2 options:
REPLAY and RE-RECORD.
NOTE: After recording, you may also press the
*EXIT button to return to the Sound Setting menu.
To replay the recorded ringer tone:
1.Use the 6 or 5 button to scroll to REPLAY.
2.Press the SELECT button to play the recorded ringer tone.
3.When finished, the display shows both options again.
48
To re-record the ringer tone:
1.Use the 6 or 5 button to scroll to RE-RECORD.
2.Press the SELECT button to confirm, and the display will
show the count-down display again.
3.Follow the recording steps to record the ringer tone.
Record with the Handset Microphone
From the REC RING TONE menu;
AUDIO_CABLE
HEADSET
MICROPHONE
REC RINGER TONE
PRESS SELECT TO
START
12 SECONDS
MICROPHONE
1.Use the 6 or 5 button to scroll to the MICROPHONE.
2.Press the SELECT button to enter the count-down display.
3.Press the SELECT button to start, then the handset will
start recording and the second number will decrease
automatically.
4.The recording will stop when the display counts down to 0
seconds.
Or you may press the SELECT button any time to stop.
When the recording stops, the display will show 2 options:
REPLAY and RE-RECORD. Follow the steps under section
"Record with Included Audio Cable or an Optional Headset"
to replay the recorded ringer tone or re-record the ringer
MICROPHONE
tone.
IMPORTANT NOTE: When you want to use the handset microphone
to record ringer tones, DO NOT insert the Audio cable or the
optional headset into the headset jack of the handset.
REPLAY
RE-RECORD
Choosing the Recorded Sound Clip as Ringer Tone
Refer to Section; "Telephone Setup/Sound Setting/Ringer Tone".
Assigning the Recorded Sound Clip to Phone Book
Record
Refer to Section; "Phone Book/Adding Phone Book Entries and Phone Book/Editing a
Phone Book Record".
49
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
2.Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset for hands free operation.
1.Connect the headset to the headset jack on the side of the handset. The
handset receiver and microphone are disabled when the headset is connected.
2.Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
3.Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4.To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved model 5-2660 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1.Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
2.Remove the battery compartment door.
3.Disconnect the cord attached to the battery pack and remove the battery pack
from the handset.
4.Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5.Put the battery compartment door back on.
6.Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you
install a new battery pack. If you do not properly charge the phone, battery
performance will be compromised.
50
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Display Messages
The following indicators show the status of a message or of the unit.
ANSWERER REMOTE Indicates the answering system is being accessed remotely.
ACCESS
BLOCKED NUMBER The person is calling from a number that has been blocked
from transmission.
CHARGING...
Indicates the handset need to charge for a period of time
before it can resume normal function.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID?
Prompt asking if you want to erase the Caller ID record that is
shown on the display.
DELETE?
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
END OF LIST
Indicates that there is no additional information in Caller ID
memory.
ENTER NAME
Prompt telling you to enter the name in one of the 50 memory
locations.
51
ENTER NUMBER Prompt telling you to enter a telephone number in one of the
50 memory locations.
HANDSET NAME Prompt telling you to enter the user name for the registered
handset.
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-registered handset prior to
use. INCOMPLETE DATA Caller information is interrupted during transmission or the
phone line is excessively noisy.
LINE IN USE Displays on handset while the line is in use.
LONG DISTANCE
Indicates CID record is from a long distance call.
LOW BATTERY
Indicates the battery needs to be charged.
NEW
Indicates call or calls have not been reviewed.
NEW CALL XX
XX represents the number of new CID records not reviewed.
NO CALLS
Indicates there are no CID records in memory.
NO DATA
No Caller ID information was received.
OUT OF RANGE
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and check
connections.
PAGING or PAGING FROM
Someone pressed the PAGE button on the base or INT
button on the handset
PLEASE REGISTER
Indicates the handset needs to be registered before use.
REPEAT
Repeat call message. Indicates that a new call from the same
number was received more than once.
SEARCHING
Indicates handset is searching for the base.
SPEAKER
Indicates the handset is in speakerphone mode.
UNKNOWN CALLER/ The incoming call is from an area not serviced by Caller ID or
NAME/NUMBER
the information was not sent.
52
Answering System Display Messages
The following messages show the status of the answering system or help you set up
and use the system.
0-59
CL (blinking)
- -
An (blinking)
F (blinking)
Six bars (blinking)
A1 or A2 (blinking)
LA (Line Access)
Indicates the total number of messages.
The voice time/day stamp needs to be set.
Answering system is turned off.
The system is answering a call.
Answering system memory is full.
The system is recording a memo.
The system is recording an announcement.
External line remote answering system.
Handset Sound Signals
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps
One long beep
One short beep (during room monitoring mode)
One short beep (every 7 seconds)
Signals an incoming call
Page signal
Confirmation tone for the
completion of a function
Ring alert tone
Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
•Check and repeat installation steps:
Ensure the base power cord is connected to a working electrical outlet .
Ensure the telephone line cord is connected to the base and the wall jack.
•Connect another phone to the same jack; if there is still no dial tone, the problem
might be your wiring or local service.
•The handset may be out of range of the base. Move closer to the base.
53
•Ensure the battery is properly charged (16 hours).
•Ensure the battery pack is installed correctly.
•The handset should beep when you press the TALK/CALL BACK button and the
charge indicator on the base should be lit when the handset rests in the cradle. If
not, the battery may need to be charged.
•Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring •Make sure the handset ringer switch is turned ON, this can be done through the
handset setup menu - Ringer Volume.
•The handset may be out of range. Move closer to the base.
•You may have enabled Do Not Disturb (DND). Make sure the DND is off.
•You may have too many extension phones on your line. Try unplugging some
phones.
•Check for dial tone.
You experience static, noise, or fading in and out
•The handset may be out of range of the base. Move closer to the base.
•Make sure base is not plugged into an outlet with another household appliance.
If necessary, relocate the base.
•Charge the battery.
Unit beeps
•Clean charging contacts on cordless handset.
•See solutions for “No dial tone”.
•Replace the battery.
Memory Dialing doesn’t work
•Did you program the memory location keys correctly?
•Did you follow proper dialing sequence?
54
Unit locks up and there is no communication between the base and cordless handset
•Unplug the AC power adaptor from the wall outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor
back into the base and wall outlet. Reconnect the battery and charge for 16 hours.
Handset displays "SEARCHING" or "OUT OF RANGE" and cannot link up with the base
when the TALK/CALL BACK button is pressed.
•Handset may be out of range of the base. Move closer to the base.
•Make sure the power adaptor is properly installed.
•Disconnect the handset battery and plug it in again. Place the handset on the
cradle for at least 2 to 3 minutes.
•Disconnect the power adaptor and plug it in again. Then place the handset on
the cradle for at least 2 to 3 minutes.
Handset displays "HANDSET NEEDS REGISTRATION"
•Follow the programming in the telephone procedures to re-register the handset
to the base.
•Press the SELECT button to begin handset registration. Follow instructions on
Handset screen.
Caller ID Solutions
No Display
•Charge the battery (for 16 hours). Or replace the battery.
•Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the AC power adaptor from the base and reconnect it.
Caller ID Error Message
•The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
the presence of noise on the line.
No Caller ID
•In order to receive Caller ID information, you must subscribe to the standard
name/number Caller ID service from your local telephone company.
55
Battery Solutions
If you experience any of the following problems, even after fully recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
•CHARGE/IN USE indicator on the base fails to illuminate.
• Limited range
Causes of Poor Reception
•Aluminum siding.
•Foil backing on insulation.
•Heating ducts and other metal construction that can shield radio signals.
•You’re too close to appliances such as microwaves, stoves, computers, etc.
•Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of the house.
•Base is plugged into AC outlet with other electronic devices.
•Baby monitor is using the same frequency.
•Handset battery is low.
General Product Care
To keep your unit working and looking good, follow these guidelines:
•Avoid dropping the handset, as well as other rough treatment to the phone.
•Clean the phone with a soft cloth.
•Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
•Retain the original packaging in case you need to ship the phone at a later date.
•Periodically clean the charge contacts on the handset and remote charger with
a clean pencil eraser.
56
Service
If trouble is experienced with this equipment, for repair or warranty information, please contact customer
service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or
modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this
product. For instructions on how to obtain service, refer to the warranty included in this guide or call
customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
PO Box 1976
Indianapolis, IN 46206-1976
Attach your sales receipt to the booklet for future reference or jot down the date this product was
purchased or received as a gift. This information will be valuable if service should be required during the
warranty period.
Purchase date ________________________________________________________
Name of store ________________________________________________________
Accessory Information
DESCRIPTION
AC power adapter
Belt Clip
Headset
Replacement Handset Battery
MODEL NO.
5-2605 (black)
5-2703
5-2425 (black)
5-2660
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required
by law to collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability.
57
Index
A
Connecting the Belt Clip
Accessory Information
57
Adding Phone Book Entries
41
Advanced Intercom Features
35
Answering a Call
30
Answering System Display Messages
53
Answering System Operation23
Answering System Remote Access26
Answering System Setup
13
Area Code
17
Assigning the Downloaded Image
to Phone Book Record
46
Assigning the Recorded Sound Clip
to Phone Book Record
49
Audible Quick Setup Guide
15
Auto Standby
30
B
Base Layout
Base Station
Battery Safety Precautions
Battery Solutions
Before You Begin
Belt Clip and Optional Headset
C
10
12
51
56
6
50
Call Timer
30
Call Transfer
36
Call Waiting Caller ID
37
Caller ID (CID)
37
Caller ID Solutions
55
Causes of Poor Reception
56
Chain Dialing from Phone Book
45
Changing the Battery
50
CHARGE/IN USE Indicator on the Base29
Choosing the Downloaded Image
as Wallpaper
46
Choosing the Recorded Sound Clip
as Ringer Tone
49
CID Error Codes
38
Color Scheme21
Connecting an Optional Headset
to the Handset
50
58
50
D
Default Setting20
Deleting a CID Record
40
Deleting a Phone Book Record
44
Deleting All CID Records
40
Deregistration
18
Dialing a CID Number
38
Dialing a Phone Book Record
44
Digital Security System
7
Display Messages
51
Display Setting 20
Do Not Disturb (DND) 33
Download Your Own Image
45
E
Editing a Phone Book Record
44
Equipment Approval Information2
Exit 31
F
FCC RF Radiation Exposure Statement
Flash/Call Waiting
Formatting a CID Number Before Dialing
G
General Product Care
Global De-Registration
H
Handset Layout
Handset Name
Handset Sound Signals
Handset to Handset Intercom Call
Handset to Handset Paging
Hearing Aid Compatibility (HAC)
I
Image Downloading
Image Editing
Important Installation Guidelines
Inserting a Pause in the Dialing Sequence
Installation
Installing the Handset Battery
3
30
38
56
19
9
18
53
34
32
3
46
46
8
43
7
11
Installing the Phone
Intercom Operation
Interference Information
Introduction
11
34
3
6
K
Key Tone22
L
Language
16
Last Number Redial
31
Leaving a Memo26
Leaving a Message24
Licensing
3
Limited Warranty
60
M
Mailbox Indicator24
Making a Call
30
Memory Full24
Memory Full29
Message Counter23
Messages Playback25
Mute 32
N
New Message Alert28
O
One-Time Software Installation
45
P
Page 31
Paging from the Base/Group Page
Parts Checklist
Phone Book
Phone Setting
Picture Download
Programming the Telephone
R
Receiving an Incoming Call Receiving an Intercom Call
Receiving CID Records
Record w/Audio Cable or Headset Record with the Handset Microphone Record Your Own Ringer Tones
Recording Ringer Tones
31
6
41
16
45
15
35
35
38
48
49
47
47
Recording the Outgoing Announcement 14
Registration
17
Remote Access from Cordless Handset26
Remote Access Security Code27
Reviewing & Choosing the Announcement 15
Reviewing CID Records
38
Reviewing Phone Book Records
43
Ring to Answer27
Ringer Tone22
Ringer Volume22
Ringer Volume (Shortcut)
32
Room Monitor
33
S
Screening Calls from the Base24
Screening Calls from the Handset28
Service
57
Set Contrast21
Setting the Voice Prompt Language
13
Sound Setting 21
Speaker Volume
14
Standby Screen29
Storing CID Records (In CID Memory)
38
Storing CID Records into Phone Book
39
Storing the Last Number Dialed
42
T
Table of Contents
4
Telephone Jack Requirements
7
Telephone Operation29
Telephone Solutions
53
Three-way Conferencing
36
Transferring Calls to Handsets
36
Troubleshooting Guide
53
Two-Way Calling
35
U
Using with External Telephone Calls
35
V
Visual Ring Indicator on the Handset29
Voice Time/Day Stamp & Real Time Clock 13
Volume
30
W
Wall Mounting
12
Wallpaper20
59
Limited Warranty
What your warranty covers:
•Defects in materials or workmanship.
For how long after your purchase:
•One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to
the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for
the remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product
is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of
first rental is also required. Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•Customer instruction. (Your User’s Guide provides information regarding operating instructions and
user controls. Any additional information, should be obtained from your dealer.)
•Installation and setup service adjustments.
•Batteries.
•Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
•Acts of nature, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
•The warranty stated above is the only warranty applicable to this product. All other warranties,
60
express or implied (including all implied warranties of merchantability or fitness for a particular
purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents,
or employees shall create a guaranty or in any way increase the scope of this warranty.
•Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of
this product or arising out of any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except
to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a
particular purpose on this product is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
•Some states do not allow the exclusion nor limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply
to you.
•This warranty gives you specific legal rights, and you also may have other rights that vary from state
to state.
If you purchased your product outside the USA:
•This warranty does not apply. Contact your dealer for warranty information.
Model 28041
00008005 (Rev. 0 Dom E/S)
06-15
Printed in China
Thomson Inc.
10330 North Meridian St.
Indianapolis, IN 46290-1024
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)