2-9763
25-Channel
Cordless Telephone
User’s Guide
We bring good things to life.
2-9763A CAN COV E O
1
4/7/97, 10:38 PM
IMPORTANT INFORMATION
NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements. The Industry
Canada does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect
the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe systems, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the
telephone company.
Party lines are subject to telephone company tariffs and, therefore, you
may not be able to use your own telephone equipment if you are on a
party line. Check with your local telephone company.
HEARING AID COMPATIBILITY
This telephone system meets FCC/Industry Canada standards for Hearing
Aid Compatibility.
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM
LOAD NUMBER IS LOCATED ON THE CABINET BOTTOM
2-9763A CAN COV E O
2
4/7/97, 10:38 PM
INTRODUCTION
Your GE cordless phone is designed to give you flexibility in use, and high
quality performance. To get the most from your new phone, we suggest
that you take a few minutes right now to read through this instruction
manual.
NOTICE: This cordless telephone uses radio communications between the
handset and the base unit, and may not ensure privacy of communication. Other
devices including other cordless telephones may interfere with the operation of
this cordless telephone or cause noise during operation. Cordless telephone must
not cause interference to any licensed radio service.
TABLE OF CONTENTS
GETTING STARTED ............................. 2
BEFORE YOU BEGIN ............................ 2
MODULAR JACK REQUIREMENTS ...... 2
INSTALLATION ................................ 3
CORDLESS PHONE BASICS ................... 5
MAKING A CALL ............................ 5
RECEIVING A CALL .......................... 5
FLASH BUTTON .............................. 6
VOLUME BUTTON ........................... 6
RINGER SWITCH ............................. 6
PAGING THE HANDSET .................... 6
ADVANCED FEATURES ......................... 7
CHANNEL BUTTON ......................... 7
THE MEMORY FEATURE ................... 7
TEMPORARY TONE .......................... 8
CHANGING THE BATTERY ..................... 9
GENERAL PRODUCT CARE ................. 10
HANDSET SOUND SIGNALS ............... 11
TROUBLESHOOTING GUIDE ................ 11
CAUSES OF POOR RECEPTION ............ 13
INTERFERENCE INFORMATION .............. 14
TELEPHONE NETWORK INFORMATION .... 14
LOAD NUMBER ................................ 14
INDEX ............................................ 15
SERVICE ......................................... 16
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
2-9763A CAN IB E O
1
THE LIGHTNING
FLASH AND ARROWHEAD WITHIN THE
TRIANGLE IS A
WA R N I N G S I G N
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERS E RV I C E A B L E PA R T S I N SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING
SIGN
ALERTING YOU OF
I M P O R T A N T
INSTRUCTIONS
A C C O M PA N Y I N G
T H E P R O D U C T.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
4/7/97, 10:39 PM
GETTING STARTED
Make sure your package includes the items shown here.
PHONE
CHANNEL
PAGE / FIND
CHARGE
AC power supply
Telephone line cord
1
ABC
2
DEF
GHI
4
JKL
5
MNO
PRS
7
TUV
8
WXY
IN USE
*
TONE
VOLUME
OPER
RINGER
OFF
Base
0
MEMORY
3
6
9
#
REDIAL
FLASH
ON
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11(CA11A) type modular jack, which is the
most common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
2
2-9763A CAN IB E O
2
4/7/97, 10:39 PM
DESKTOP
INSTALLATION
1
4
2
3 PULSE/TONE switch
1. Plug the telephone line cord into the base and into a modular jack.
2. Plug the power supply cord into the base, into an AC outlet.
3. Set the PULSE/TONE switch to TONE for touch-tone service, or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone company.
4. Raise the base antenna.
5. Turn on the RINGER switch so the
handset rings for incoming calls.
6. Place handset in the base to charge
for 12 hours. The CHARGE/IN USE
light comes on indicating that the
battery is charging.
PHONE
CHANNEL
1
2
3
4
5
6
7
8
9
0
PHONE NO.
1
ABC
2
GHI
4
JKL
5
MNO
PRS
7
TUV
8
WXY
DEF
3
PAGE / FIND
6
9
CHARGE
*
TONE
VOLUME
NOTE: Use only the Thomson
5-2346 power supply that came
with this unit. Using other
adapters may damage the unit.
OPER
RINGER
OFF
0
MEMORY
#
IN USE
REDIAL
FLASH
ON
RINGER switch
CHARGE/IN USE light
3
2-9763A CAN IB E O
3
4/7/97, 10:39 PM
WALL MOUNT INSTALLATION
1. Install the base plate by putting
the tabs into the slots on the top
of the unit first, and then snapping
the bottom tabs into place.
1
2. Plug one end of the short telephone line cord into the jack
marked PHONE LINE on the back
of the unit, and plug the other end
into a modular wall jack.
2
3. Connect the power supply adapter
to the POWER 9V DC jack on the
back of the unit, and plug it into an
AC outlet.
4
4. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place. (Wall plate
not included.)
5. Set the TONE/PULSE switch to
TONE if you have touch-tone
service or to PULSE if you have
rotary dial service.
3
6. Turn on the RINGER switch so the
handset rings for incoming calls.
7. Place handset in the base to
charge for 12 hours. The CHARGE/
IN USE light comes on indicating
that the battery is charging.
5
6
PHONE
CHANNEL
1
ABC
2
GHI
4
JKL
5
MNO
PRS
7
TUV
8
WXY
*
TONE
VOLUME
OPER
6
9
#
REDIAL
ON
4
2-9763A CAN IB E O
4
PAGE / FIND
3
FLASH
RINGER
OFF
0
MEMORY
DEF
4/7/97, 10:39 PM
7
CHARGE
IN USE
CORDLESS PHONE BASICS
MAKING A CALL
The only two things you need to know to make a call are:
• Press the PHONE button before you dial.
• Press PHONE button or place the handset in the base to hang up.
Otherwise, it works just like any other phone.
CAUTION: Because cordless phones operate on electricity, you should have at
least one phone in your home that isn’t cordless, in case the power in your
home goes out.
PHONE-IN-USE LIGHT
PHONE
CHANNEL
You know the phone is on when you see the
Phone-in-Use light on the handset come on.
Phone-in-Use Light
REDIAL
Press the REDIAL button to redial the last number you called. If you get a
busy signal, and want to keep dialing the number, just press REDIAL again
(you don’t have to turn the phone off and back on).
RECEIVING A CALL
To answer a call you must press the PHONE button on the handset before
you can talk.
5
2-9763A CAN IB E O
5
4/7/97, 10:39 PM
FLASH BUTTON
Use the FLASH button to activate customer calling services such as call
waiting or call transfer, which are available through your local phone
company.
TIP: Don't use the PHONE button to activate customer calling services such
as call waiting, or you’ll hang up the phone.
VOLUME BUTTON
Controls the volume of the handset's earpiece.
VOLUME
button
*
TONE
VOLUME
RINGER SWITCH
OPER
0
MEMORY
FLASH
RINGER
The RINGER switch must be ON for the handset
to ring during incoming calls (or when paging the
handset).
PAGING THE HANDSET
OFF
#
REDIAL
ON
RINGER switch
Press the PAGE/FIND button on the base to
locate a misplaced handset or to get the
attention of a person near the handset.
Pressing the PAGE/FIND button for 2 seconds
enables the handset to signal for 15 seconds,
or until you find the handset and press the
PHONE button. Remember that the RINGER
switch must be ON for the handset to ring.
The Page/Find feature only works when the
PHONE button is off.
PAGE / FIND
CHARGE
IN USE
PAGE/FIND button
6
2-9763A CAN IB E O
6
4/7/97, 10:39 PM
ADVANCED FEATURES
CHANNEL BUTTON
While talking, you might need to manually change the
channel in order get rid of static. Press and release the
CHANNEL button to advance to the next clear channel.
THE MEMORY FEATURE
PHONE
CHANNEL
CHANNEL button
Store up to 10 numbers in memory for quick dialing.
STORING A NUMBER IN MEMORY
The phone must be OFF when you store numbers.
1. Press the MEMORY button.
2. Dial the number (up to 16 digits).
3. Press MEMORY and then press a number key (0-9) to
store the dialed number in that memory location.
4. Record whose number is stored in the location on the
memory directory card on the back of the handset.
PHONE
INSERTING A PAUSE IN THE DIALING SEQUENCE
1
ABC
2
DEF
GHI
4
JKL
5
MNO
PRS
7
TUV
8
WXY
*
TONE
Press the FLASH button to insert a delay in the dialing
sequence of a stored telephone number when a pause is
needed to wait for a dial tone (for example, after you dial
9 for an outside line or when you need to wait for a computer access tone). Each pause counts as 1 digit.
CHANNEL
VOLUME
OPER
MEMORY
RINGER
OFF
0
3
6
9
#
REDIAL
FLASH
ON
MEMORY button
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a
number—in a sense, you’re just reassigning the memory location.
DIALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press MEMORY, and then press the number for that memory location.
CAUTION: If you make test calls to emergency numbers stored in memory, remain on
the line and briefly explain the reason for the call to the dispatcher. It’s a good idea to
make these calls in off-peak hours, such as early morning or late evening.
7
2-9763A CAN IB E O
7
4/7/97, 10:39 PM
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory.
The following example shows how you can use chain dialing to make a
call through a long distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Wait for the access tones before pressing the next memory button, or
your call might not go through.
TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc. by pressing the
TONE button to temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the TONE button( * ) after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
8
2-9763A CAN IB E O
8
4/7/97, 10:39 PM
CHANGING THE BATTERY
The handset runs on a consumer-replaceable nickel cadmium battery pack.
If you experience any of the following problems, you may need to replace
the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• CHARGE/IN USE light fails to light
Make sure phone is OFF before you replace battery.
1. Slide open
the battery
compartment
door.
3. Pull out the
2. Remove the
strap holding
battery plug.
battery in place.
Battery
retaining strap
6. Replace the
5. Replace and
strap.
plug in the new
battery pack.
(use GE BT-12
replacement
battery.)
4. Remove the
battery pack.
Plug
7. Replace the
battery
compartment
door.
8. Charge the
battery for 12
hours before
use.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
PAGE / FIND
CHARGE
IN USE
9
2-9763A CAN IB E O
9
4/7/97, 10:39 PM
BATTERY SAFETY PRECAUTIONS
For your safety, please follow these simple precautions:
• Do not recharge, disassemble, mutilate, puncture, wet or dispose of
Battery in fire. Like other batteries of this type, if it is burned or punctured, it could release toxic material which could caused cause injury.
• Keep Battery out of reach of children.
• Replace only with GE Cat. #BT-12. You may find GE replacement
batteries at the local GE parts supplier listed in your yellow pages. If you
are unable to find the item locally, call 1-800-522-0338 (English) or
1-800-522-0445 (French) to obtain information on where to locate a GE
parts supplier.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these
guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to
the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
soft cloth.
10
2-9763A CAN IB E O
10
4/7/97, 10:39 PM
HANDSET SOUND SIGNALS
Signal
Meaning
One beep every 7 seconds
Three long beeps (with ringer on)
A long warbling tone (with ringer on)
One long beep
Battery is low
Page signal.
Signals an incoming call.
Handset and Base are
not communicating: the handset
might be too far away from the base,
you might need to try another
channel, or the base might not be
receiving power.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the Phone-in-Use light on?
— Is the telephone line cord connected to the base
unit and the wall jack?
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly? See page 8.
• Did the handset beep when you pressed the phone
button? Did the Phone-in-Use light come on? The
battery may need to be charged.
• Reset the security code by placing the handset in the
base for about 20 seconds.
11
2-9763A CAN IB E O
11
4/7/97, 10:39 PM
Problem
Solution
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base is
correctly set (see p. 3).
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
• You may have too many extension phones on your
line. Try unplugging some phones.
• See solutions for “No dial tone.”
You experience static,
noise, or fading in
and out
•
•
•
•
•
Unit beeps
• Place handset in base for 20 seconds to reset the
security code. If that doesn’t work, charge battery for
12 hours.
• Clean charging contacts on handset and base with a
soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys correctly?
See p. 7.
• Did you follow proper dialing sequence? See pp. 7-8.
• Make sure TONE/PULSE switch is correctly set.
See p. 3.
• Did you reprogram numbers into memory after power
outage or replacing battery?
Change channels.
Is handset out of range? Move closer to the base.
Does the base need to be relocated?
Charge battery.
Make sure base is not plugged into an outlet with
another household appliance.
12
2-9763A CAN IB E O
12
4/7/97, 10:39 PM
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
13
2-9763A CAN IB E O
13
4/7/97, 10:39 PM
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and verified by switching
this equipment on and off, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment
and receiver into separate circuit outlets. The user may also wish to consult a
qualified radio/television technician for additional suggestions. This equipment
has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210
of Industry Canada. Operation is subject to the following two conditions: (1) This
device may not cause interference, and (2) This device must accept any interfer-
TELEPHONE NETWORK INFORMATION
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable
and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance
of your telephone equipment, the telephone company will likely give you adequate
notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
LOAD NUMBER
The Load Number (LN) assigned to each terminal device denotes the percentage
of the total load to be connected to a telephone loop which is used by the device,
to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers
of all the devices does not exceed 100.
14
2-9763A CAN IB E O
14
4/7/97, 10:39 PM
INDEX
B
F
P
Battery
Installation 9
Battery Safety 10
Buttons
CHANNEL 7
FLASH 6
MEMORY 7, 8
PAGE/FIND 6
PHONE ON/OFF 5
REDIAL 5
TONE 8
FLASH button 6
PAGE/FIND button 6
Paging the handset 6
PHONE ON/OFF button 5
Product Care 10
H
Handset sound signals 11
I
Installation 3,4
M
Making a call 5
MEMORY button 7,8
Memory feature 7
Memory location 7
C
Chain dialing 8
CHANNEL Button 7
CHARGE/IN USE light 3,9
Cleaning the phone 10
N
Nickel cadmium battery
pack 9
R
REDIAL 5
Ringer switch 3, 5
S
Service 13
T
Temporary Tone
feature 8
TONE button 8
15
2-9763A CAN IB E O
15
4/7/97, 10:39 PM
SERVICE
Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift
recipient that if any manufacturing defect becomes apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the product resulting from accidents,
misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with
accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson Consumer Electronics Canada, Inc.
Distribution Centre
7400 A Bramalea Road
Mississauga, Ontario L5S 1X1
The provisions of this written warranty are in addition to and not a modification of
or subtraction from the statutory warranties and other rights and remedies
contained in any applicable legislation, and to the extent that any such provisions
purport to disclaim, exclude or limit any such statutory warranties and other rights
and remedies, such provisions shall be deemed to be amended to the extent
necessary to comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may
write to:
Thomson Consumer Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
PURCHASE DATE ____________________________________________________________
NAME OF STORE ____________________________________________________________
Model 2-9763
347A8264-0002 (Rev. 0 E/F)
96-10
Printed in Philippines
2-9763A CAN IB E O
© 1996 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
16
4/7/97, 10:39 PM