Dishwashers
ge.com
Safety Instructions . . . . . . . . 2, 3
Owner’s Manual
Operating Instructions
ADW1000 Series
GHDA300 Series
GSD1000 Series
GSD2000 Series
GSD3000 Series
GSD4000 Series
GSM2000 Series
HDA1000 Series
HDA2000 Series
HDA3000 Series
Care and Cleaning . . . . . . . . . . . . . .12
Control Panels . . . . . . . . . . . . . . . . . . .6
Control Settings . . . . . . . . . . . . . . 4–5
Dial Cycles . . . . . . . . . . . . . . . . . . . . . .7
Flashing Display Lights . . . . . . . . . . .8
Loading the
Dishwasher Racks . . . . . . . . . . . . . .10
Loading Place Settings . . . . . . . . . .11
Optional Accessories . . . . . . . . . . . .12
Using the Dishwasher . . . . . . . . . .8, 9
Troubleshooting Tips . . . 13, 14
Consumer Support
Consumer Support . . . . . Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial
numbers here:
Model # ____________________
Serial # ____________________
You can find them on a label on the
tub wall just inside the door.
165D4700P343
49-55023
01-07 JR
Safety Instructions
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, electric shock, and to prevent property damage, personal injury, or death.
WARNING! WATER HEATER SAFETY
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two or more weeks. HYDROGEN GAS IS EXPLOSIVE.
Operating Instructions
If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance connected to the hot water system. This simple procedure will allow any built-up
hydrogen gas to escape. Since the gas is flammable, do not smoke, use an open flame, or use the appliance
during this process.
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at ge.com.
Troubleshooting Tips
■ Connect the dishwasher/appliance to a grounded
metal, permanent wiring system; or run an
equipment-grounding conductor with the circuit
conductors and connect to the equipmentgrounding terminal or lead of the appliance.
■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.
■ Dispose of discarded appliances and shipping
or packing material properly.
■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.
Consumer Support
CAUTION: To prevent minor injury and property damage
2
■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.
■ Using a detergent that is
not specifically designed
for dishwashers will cause
the dishwasher to fill with
suds.
■ If your dishwasher is connected to a
wall switch, ensure that the switch is
on prior to use.
■ On dishwashers with electronic controls,
if you choose to turn the wall switch off
between wash cycles, allow 5-10
seconds after turning the switch on before
touching START/RESET to allow the control
to initialize.
■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to the
dishwasher and discoloration or staining of the
dishwasher may result.
■ Close supervision is necessary if this appliance
is used by or near children.
■ Load light, plastic items so they do not
become dislodged and drop to the bottom of
the dishwasher—they might come into contact
with the heating element and be damaged.
ge.com
Safety Instructions
WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.
Before You Throw Away Your Old
Dishwasher:
Operating Instructions
■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).
Door latch keeper
WARNING!
When using your dishwasher, follow basic precautions,
including the following:
■ Use this appliance only for its intended purpose
as described in this Owner's Manual.
■ Do not operate your dishwasher unless all
enclosure panels are properly in place.
SAVE THESE INSTRUCTIONS
3
Consumer Support
READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.
Troubleshooting Tips
■ Do not tamper with controls.
■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher and ■ Do not abuse, sit on or stand on the door or dish
keep them out of the reach of children. Cascade®,
rack of the dishwasher.
Cascade® Complete and Electrasol® Automatic
■ Do not allow children to play around the
Dishwashing Detergents, and Jet-Dry® and
dishwasher when opening or closing the door due
Cascade Crystal Clear® rinse agents have
to the possibility of small fingers being pinched in
been approved for use in all GE dishwashers.
the door.
■ Locate sharp items so that they are not likely
■ Do not discard a dishwasher without first removing
to damage the door seal.
the door of the washing compartment or the latch
■ Load sharp knives with the handles up to reduce
keeper.
the risk of cut-type injuries.
■ Do not store or use combustible materials, gasoline
■ Do not wash plastic items unless marked
or other flammable vapors and liquids in the
dishwasher safe or the equivalent. For plastic
vicinity of this or any other appliance.
items not so marked, check the manufacturer's
■ Do not allow children to play with, on or inside this
recommendations.
or any discarded appliance.
■ Do not touch the heating element during or
immediately after use.
Safety Instructions
About the dishwasher control panel
Control Settings
Cycles
An indicator light above the selected pad will be ON to indicate which CYCLE has been selected, on some models.
POTS & PANS/
HEAVY WASH
For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
(on some models)
NORMAL/
NORMAL WASH
SHORT WASH
(on some models)
Operating Instructions
WATER SAVER
LIGHT WASH
For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter
soil than normal. Choosing a cycle other than NORMAL WASH will save energy and water.
For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads
consisting mostly of glasses.
For dishes with light soils.
(on some models)
RINSE ONLY
DRYING
PLATE WARMER
HOT PREWASH
HOT START
CHINA CRYSTAL
For rinsing partial loads that will be washed later. Do not use detergent.
For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.
Preheats wash water to the correct temperature.
For lightly soiled china and crystal.
(on some models)
Options
An indicator light above the selected pad will be ON to indicate which OPTION has been selected, on some models.
HI TEMP
RINSE
Turns on the heater in all final rinse cycles to help prevent spotting on dishware. This option may be
turned ON or OFF during the wash cycle.
(on some models)
Troubleshooting Tips
HI TEMP
WASH
Energizes the heater to boost water temperature in prewash and main wash fill cycles. Recommended
for use with heavily soiled dishes. Option may be turned ON or OFF during the wash cycle.
HEATED DRY
OFF
Shuts off the drying heat option. Dishes air dry naturally and energy is saved. Open the dishwasher door
to speed drying.
HEATED DRY
ON
Turns the heater on for fast drying. This cycle will extend the time to your wash cycle by 30 minutes.
DO NOT use with RINSE ONLY cycle.
LOCK
(electronic models
only)
DELAY HOURS
When the LOCK pad is touched twice within 3 seconds, all pads become inoperative. You can lock the controls to
prevent any selections from being made. Or you can lock the controls after you have started a cycle or selected
DELAY START so the cycle or DELAY START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To unlock the dishwasher after it has been locked, touch the LOCK pad twice within 3 seconds. The light above
the LOCK pad will turn off.
Delays the start of a wash cycle for up to 8 hours.
(on some models)
RESET
Touch RESET to cancel options.
(timer models)
START/RESET
Consumer Support
(electronic models)
4
Touch START/RESET one time to start dishwasher cycle. Touch START/RESET a second time to pump out
and then turn off the dishwasher. Do not touch START/RESET more than one time unless you intend to
end the cycle.
Control Settings
Cycle Chart
Water Usage (gal.)
Cycle Time (min.)
Hot Start Option1
Heavy Wash
Normal Wash
Rinse Only
Plate Warmer
2.5
7.0
5.7
2.2
0.0
10
120
117
53
40
HDA1100
ADW1100
Hot PreWash Option1
Normal Wash
Drying
2.5
5.7
0.0
10
117
40
GSD1300
GSD2100
GSD2101
Hot Start Option1
Heavy Wash
Normal Wash
Light Wash
Rinse Only
Plate Warmer
2.5
7.0
5.7
4.5
2.2
0.0
10
120
117
113
53
40
HDA2100
Hot PreWash Option1
Heavy Wash
Normal Wash
Water Saver
Rinse Only
Drying
2.5
7.0
5.7
4.5
2.2
0.0
10
120
117
113
53
40
HDA3500
Hot PreWash Option1
Heavy Wash
Normal Wash*
Water Saver*
Rinse Only*
Plate Warmer
2.5
7.0
5.7
4.5
2.2
0.0
12
118
118
114
53
40
GSD2300
GSD2301
GSM2200
Hot Start Option1
Pots & Pans
Normal Wash*
Light Wash*
Rinse Only*
Plate Warmer
2.5
7.0
5.7
4.5
2.2
0.0
12
118
118
114
53
40
GSD2700
Hot Start Option1
Heavy Wash
Normal Wash*
Rinse Only*
Plate Warmer
2.5
7.0
5.7
2.2
0.0
12
118
118
53
40
GSD3300
Hot Start Option1
Pots & Pans
Normal Wash*
Rinse Only*
Plate Warmer
2.5
7.0
5.7
2.2
0.0
12
118
118
53
40
GHDA350
Hot Start Option1
Pots & Pans
Heavy Wash
Normal Wash*
Light Wash*
Rinse Only*
Plate Warmer
1.3
8.2
7.0
5.7
3.4
2.2
0.0
3
103
103
103
95
42
33
GSD4000
Pots & Pans
Heavy Wash
Normal Wash
China/Crystal
Rinse Only
8.8
7.5
5.7
6.3
1.3
112
108
105
80
3
Troubleshooting Tips
Cycle
GSD1100
Operating Instructions
Model
Safety Instructions
ge.com
Hot Start Option adds water amount and cycle time shown when selected.
* Normal Wash button should be pushed to run this cycle.
1
Consumer Support
NOTE: Not all models have every cycle listed.
5
You can locate your model number on the left tub wall just inside the door. Throughout this manual,
features and appearance may vary from your model.
Please match the control panel for your unit to a similar control panel below.
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
About the dishwasher control panel
6
ge.com
Rinse Only
For rinsing partial loads that will be washed later. Do not use detergent.
1 Make sure HEATED DRY is not selected.
2 Be sure the door is unlatched.
3 Slowly turn the Dial to RINSE ONLY.
4 Latch the door to start the cycle.
Safety Instructions
Operation of models with cycle dial
Plate Warmer or Drying
For warming clean dishes and serving plates. This cycle will take approximately 39 minutes.
Slowly turn the Dial to PLATE WARMER or
4 DRYING.
Operating Instructions
1 Load clean dishware to be warmed.
2 Select HEATED DRY ON.
3 Be sure the door is unlatched.
5 Latch the door to start the cycle.
Hot Start or Hot Prestart Option
Preheats wash water to the correct temperature.
the HOT START or HOT PRESTART
1 Select
cycle and any other option on the push
button pad.
2
Be sure the door is unlatched.
turn the Dial to HOT START or
3 Slowly
HOT PRESTART.
4 Latch the door to start the cycle.
Short Wash or Light Wash or Water Saver
1 Be sure the door is unlatched.
turn the Dial to SHORT WASH,
2 Slowly
LIGHT WASH or WATER SAVER.
Troubleshooting Tips
For quickly washing loads of everyday dishes with light to medium soils that have not dried on.
3 Latch the door to start the cycle.
Start Delay (on some models)
The START DELAY will allow you to delay the start time of any cycle automatically up to 6 hours.
1 Be sure the door is unlatched.
turn the Dial to the desired time.
3 Slowly
The CYCLE ON light will come on.
2 Select the wash cycle and option you want.
4 Latch the door to start the cycle.
Consumer Support
Start (Models with a Dial)
Slowly turn the Dial to the START or ON position, or the selected cycle. Don’t turn it past the START,
ON or cycle position; you could accidentally miss a prewash.
There is a time delay between start-up and water fill so you will not hear any wash action right
away.
■ Latch the door to begin the cycle.
7
Safety Instructions
Operation of electronic models (model GSD4000 Only)
Using the Dishwasher Door
1 The door must be closed and locked into place to select a LOAD SELECTION or an OPTION.
the door is opened during a cycle and left open, the dishwasher will beep once every 30 seconds until the
2 Ifdoor
is closed and latched into place.
Start
Close and latch the door. Touch the START/RESET pad to begin the cycle. Water fill begins and
approximately 60 seconds later the wash action begins.
Operating Instructions
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When
the dishwasher is loaded and the door latch is in the locked position, the control panel lights will be ON
and display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad to begin
the cycle.
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed.
Make any new selections and touch the START/RESET pad to begin the cycle.
Clean
This light is illuminated when a wash cycle is complete. The light will stay ON until the door is opened.
Troubleshooting Tips
Flashing Display Lights
Lights
START
RESET
What It Means
What To Do
This is normal.
The START/RESET pad
has been pressed.
Allow the dishwasher to drain and reset before you start a new
wash cycle.
Control Error
Press the START/RESET pad to turn off the beeper. If the CLEAN
light continues to flash, call for service.
Control Error
Press the START/RESET pad to turn off the beeper and the
dishwasher will attempt to reset. Restart the wash cycle.
If this error continues, turn off the power to the dishwasher at
the circuit breaker for 30 seconds. Try the dishwasher again.
If the error is still present, call for service.
CLEAN
Consumer Support
PLUS A
BEEPING
SOUND
PLUS A
BEEPING
SOUND
8
ge.com
Check the Water Temperature
The entering water must be at least 120°F and
not more than 150°F, for effective cleaning and to
prevent dish damage. Check the water temperature
with a candy or meat thermometer. Turn on the
hot water faucet nearest the dishwasher, place
the thermometer in a glass and let the water
run continuously into the glass until the temperature
stops rising.
Adjust the maximum/minimum temperature of the
water heater if necessary to deliver water at the
proper temperature.
Safety Instructions
Using the dishwasher
Use Jet-Dry ® Rinse Agent
Jet-Dry® or Cascade Crystal Clear® rinse agents remove spots and prevent new film buildup on dishes,
glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser until it reaches the bottom of
lip inside the opening. Replace cap.
To check if rinse agent is needed, remove the cap and look
into the dispenser.
A full dispenser should last about one month.
If the rinse agent spills, wipe up the excess.
Proper Use of Detergent
Detergent Cups to Fill
Less than 4
Fill to 1/3 of main cup
4 to 8
Fill to 2/3 of main cup
8 to 12
Fill main cup
Greater than 12
Fill main cup and open cup
You’ll find two detergent dispensers on the inside door
of your dishwasher. All wash cycles require detergent
in the main cup. When using automatic dishwashing
detergent tabs, simply place one tab in the main cup
and close.
Open cup
Main cup
NOTE: To open detergent cup after it has been
closed, simply turn the detergent cup handle
counterclockwise until it releases. A snapping
sound may be heard.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically
designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will spill
out of the dishwasher vents, covering the kitchen floor
and making the floor wet.
Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where it
is stored.
While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
9
to work with dishwashers.
Consumer Support
Number
of Grains
Be sure the Dial is OFF before adding detergent.
Otherwise, the detergent cup will not close and latch
properly. Add detergent then close the main cup.
Troubleshooting Tips
Use only detergent specifically made for use in
dishwashers. Cascade® and Electrasol® Automatic
Dishwashing Detergents have been approved for use
in all GE dishwashers. Keep your detergent fresh and
dry. Don’t put powder detergent into the dispenser
until you’re ready to wash dishes.
The amount of detergent to use depends on whether
your water is hard or soft. With hard water, you need
extra detergent. With soft water, you need less
detergent.
Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without it,
lime can build up in the water valve, which could
stick while open and cause flooding. Too much
detergent with soft water can cause a permanent
cloudiness of glassware, called etching.
Use the information in the table below as a guideline
to determine the amount of automatic dishwasher
detergent to place in the dispenser.
Operating Instructions
Filling the Dispenser
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Upper Rack
The upper rack is for glasses, cups and
saucers. Cups and glasses fit best along
the sides. This is also a secure place for
dishwasher-safe plastics. The upper rack is
good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items
should be placed face down.
Troubleshooting Tips
Secure larger dishwasher-safe plastics over
two fingers when possible.
Make sure small plastic items are secure so
they can’t fall onto the heating element.
Lower Rack
Operating Instructions
Safety Instructions
Loading the dishwasher racks
When loading the lower rack, do not load
large platters or trays in the front right
corner. They may prevent detergent from
circulating during the wash cycle.
Wash Tower
Keep the center area clear in the lower
rack.
The wash tower rises through the
center of the lower rack during the
wash and rinse portions of the cycle.
Tower
The lower rack is best used for plates,
saucers and cookware. Large items such as
broiler pans and racks should go along the
sides. Load platters, pots and bowls along
the sides, in corners or in the back. The
soiled side of items should face the center
of the rack.
Don’t block the wash
tower or load tall things
next to it.
Be sure items don’t fall
through rack and block
rotation of the spray arm.
Also, be careful not to
let a portion of an item
such as a pot or dish
handle extend through
the bottom rack. This
could block the wash
arm and cause poor
washing results.
Don’t block the upper rack
wash tower.
Do not cover upper rack tower
(not present on all models)
Silverware Basket
Consumer Support
Put flatware in the removable basket with
fork and knife handles up to protect your
hands. Place spoons in the basket with
handles down. Mix knives, forks and spoons
so they don’t nest together. Distribute
evenly. Small plastic items, such as
measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
10
DON’T LET ANY ITEM EXTEND THROUGH
BOTTOM OF SILVERWARE BASKET AND
RACK, TO ENSURE PROPER FUNCTION
OF SPRAY ARM.
Loading place settings…
ge.com
Upper Rack—10 place settings
Lower Rack—10 place settings
Upper Rack—12 place settings
Upper Rack—12 place settings
Lower Rack—12 place settings
Operating Instructions
Upper Rack—10 place settings
Troubleshooting Tips
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
the door latch to the left.
1 Push
the water calms, open the door. Steam may rise out of the dishwasher.
2 Once
forgotten dish.
3 Add
4 Close the door and push the latch to the far right.
Tips for Loading and Good Wash Performance
Don’t block the lower rack wash tower.
■
Don’t let items fall through rack and
block spray arms.
Consumer Support
■
Safety Instructions
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
11
Safety Instructions
Caring for the dishwasher
To clean the control panel, use a lightly dampened cloth, then dry thoroughly. To clean the exterior, use a good appliance
polish. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place
during the winter, ask a service technician to:
Cut off electrical power to the dishwasher.
Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the
water inlet line from the water valve.
water from the inlet line and water
3 Drain
valve. (Use a pan to catch the water.)
the water inlet line to the
4 Reconnect
water valve.
the plastic sump cover in the tub
5 Remove
bottom and use a sponge to soak up water
1
2
Sump cover screws
Operating Instructions
in the rubber boot.
Does Your Dishwasher Have an Air Gap?
Air gap
An air gap protects your dishwasher against
water backing up into it if a drain clogs.
The air gap is not a part of the dishwasher.
It is not covered by your warranty. Not all
plumbing codes require air gaps, so you may
not have one.
1
2
Check the air gap any time your
dishwasher isn’t draining well.
Stainless Steel Panels
The stainless steel panels can be cleaned
with Stainless Steel Magic or a similar
product using a clean, soft cloth.
You can order Stainless Steel Magic
#WX10X15 through GE Parts by calling
800.626.2002.
Optional accessories
You can change the appearance of your
dishwasher by adding a custom panel trim kit.
1/4″ Wood panel trim kit—This accessory
contains trim and instructions for you to supply
and install a 1⁄ 4″ thick decorative wood door:
■ GPF25B (Black) GPF325B/GPF425B
■ GPF25W (White) GPF325W/GPF425W
■ GPF25C (Bisque) GPF325C/GPF425C
3/4″ Trimless wood panel kit—This accessory
contains parts and instructions for you to supply
and install a 3 ⁄ 4″ thick decorative wood door:
■ GPF375/GPF475
Consumer Support
Troubleshooting Tips
The air gap is easy to clean.
Turn off the dishwasher and lift off the
chrome cover.
Unscrew the plastic cap and clean with
a toothpick.
NOTE: The GPF100 dishwasher door spring kit
must also be ordered and installed when the
door panel weighs four lbs. or more. This kit is
included with the 3/4” trim kits.
12
Non-wood countertop bracket kit—This is for
installations which have non-wood countertops
and includes side-mounting brackets and
instructions for securing the dishawasher:
■ GPF65
Consult your GE Appliance dealer to get the correct
kit for your model.
These accessories are available at extra cost
from GE. Call 800.626.2002 to order, or see your
authorized GE Appliance dealer. Visa, MasterCard or
Discover cards are accepted. Specify accessory
number when ordering.
Before you call for service…
ge.com
Problem
Possible Causes
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
Noise
Stained tub interior
Troubleshooting Tips
Suds in the tub
Consumer Support
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
• Try pressing the START/RESET pad (Electronic models) two times.
Power is turned off
• In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
Some of the sounds
• Soft food disposal shredding action.
you’ll hear are normal • Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
• Water draining out of tub immediately after touching the START/RESET pad.
Utensils are not secure • Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when
• Make sure dishes are properly loaded. See the Loading the
the spray arm rotates
dishwasher racks section.
Motor hums
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
This is normal
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
Drain is clogged
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Wrong detergent
• Use only automatic dishwasher detergents to avoid sudsing.
was used
Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the START/RESET pad,
then 10 seconds later, press START/RESET pad again. Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Some tomato-based
• Use of the RINSE ONLY cycle after adding the dish to the load
foods can cause reddish can decrease the level of staining. GE recommends Cascade®
stains
Plastic Booster to help remove these types of stains.
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or
• A special filter in the water supply line is the only way to correct
brown film can be
this problem. Contact a water softener company.
caused by iron deposits
in water
White film on inside
• GE recommends Jet-Dry ® or Cascade Crystal Clear® to help
surface—hard water
prevent hard water mineral deposits from forming.
minerals
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
13
Operating Instructions
Water standing in
the bottom of the tub
Water won’t pump
out of the tub
What To Do
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit ge.com. You may
not need to call for service.
Safety Instructions
Before you call for service…
Problem
Possible Causes
What To Do
Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use HOT START and ADDED HEAT options.
• Select a higher cycle, such as POTS & PANS or HEAVY WASH.
Rinse agent dispenser
is empty
• Check the rinse agent dispenser and fill as required.
Dishes and flatware
not clean
Inlet water temperature • Raise the water heater temperature to 120°F.
is below 120°F.
• Use HOT START, POTS & PANS or HEAVY WASH and HI TEMP WASH.
Consumer Support
Troubleshooting Tips
Operating Instructions
Too little detergent
• See Using the dishwasher section, refer to Proper Use of Detergent for
detergent recommendations.
Old or damp powdered • See Using the dishwasher section, refer to Proper Use of Detergent for
detergent
detergent recommendations.
Water pressure is
temporarily low
• Turn on a faucet. Is water coming out more slowly than usual? If so,
wait until pressure is normal before using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
No air gap or high
drain loop
• Make sure large dishware does not block detergent dispenser or wash arm.
• Verify that you have an air gap or a high drain loop. Refer to
the Installation Instructions.
Spots and filming
on glasses and
flatware
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
• Use Jet-Dry® or Cascade Crystal Clear® rinse agents to remove spots
and prevent new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash glassware in
the shortest cycle that will get it clean.
Water temperature
• Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
Detergent left in
dispenser cups
Dishes are blocking the • Reposition the dishes.
detergent cups
Steam
This is normal
Black or gray
marks on dishes
Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
rubbed against dishes
Control panel lights
go off when you are
setting controls
Time too long between • Each pad must be touched within 30 seconds of the others. To relight,
touching or selecting
touch any pad again or unlatch and relatch the door.
pads
Control panel
responded to inputs
but dishwasher never
filled with water
Door latch may not
be properly seated
14
• Turn the Timer Dial to OFF.
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
• Call for service.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule
service, on-line, 24 hours a day, visit us at ge.com, or call
800.GE.CARES (800.432.2737). Please have serial number and
model number available when calling for service.
For The Period Of:
One Year
From the date of the
original purchase
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
GE Will Replace:
Safety Instructions
GE Dishwasher Warranty
Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service
to replace the defective part.
■ Service trips to your home to teach you how to use
the product.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Improper installation, delivery or maintenance.
■ Cleaning or servicing of the air gap device in the
drain line.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
■ Damage to the product caused by accident, fire, floods
or acts of God.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Troubleshooting Tips
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Operating Instructions
What Is Not Covered:
Warrantor: General Electric Company. Louisville, KY 40225
Consumer Support
15
Consumer Support
GE Appliances Website
ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line.
Schedule Service
ge.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
ge.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
(800.833.4322).
Extended Warranties
ge.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
ge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada write to:
Director, Customer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Register Your Appliance
ge.com
Register your new appliance on-line—at your convenience! Timely product registration will allow
for enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
Printed on Recycled Paper