UseandCare& Installation Guide
“Select-Top” Built-In Modular Downdraft Cooktop
Safety Instructions.................... 4, 5
Problem Solver ...................... 35, 36
More questions ?…call
GE Answer Center® 800.626.2000
Operating Instructions, Tips
Coil Surface Unit Module................... 10, 11
Controls............................................................ 9
Cooktop Comparison.................................... 8
Cooktop Vent System................................ 22
Features....................................................... 6, 7
Griddle Accessory ............................... 18–20
Griddle Cooking Guide ........................... 20
Grill Module .......................................... 14–17
Grill Cooking Guide ................................. 17
Home Canning Tips.................................... 21
Radiant Module ................................... 12–14
Installation Instructions
................................................................. 28–34
Consumer Services .................. 39
Important Phone Numbers....................... 39
Model and Serial Numbers ..........................2
Modules and Accessories ........................... 3
Warranty ........................................Back Cover
Care and Cleaning ................ 23–27
Coil Surface Unit Module.......................... 26
Control Panel and Knobs .......................... 23
Grease Collector Jar................................... 23
Griddle Accessory....................................... 25
Grill Cover...................................................... 25
Grill Module .................................................. 25
Radiant Module ........................................... 27
Vent System ................................................. 24
GE Appliances
Models:
JP385
JP387
JP389
HELP US HELP YOU…
Before using your cooktop,
read this guide carefully.
It is intended to help you operate and maintain your
new cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help, call:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week
If you received a damaged cooktop…
Immediately contact the dealer (or builder) that sold
you the cooktop.
Save time and money.
Before you request service…
See the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
Write down the model
and serial numbers.
You’ll find them on a nameplate underneath the
cooktop on the right side of the bottom chamber.
These model and serial numbers are also on the
Consumer Product Ownership Registration Card that
came with your cooktop. Before sending in this card,
please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
calls concerning your cooktop.
IF YOU NEED SERVICE…
To obtain service, see the Consumer Services page
in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are three steps to follow
for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
2
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MODULES AND ACCESSORIES
General Information
A full selection of modules are available for
the cooktop. The modules can be interchanged
quickly and easily. Each module has an electrical
plug which fits into a receptacle in the center of the
outside wall of the cooktop. Some modules are
inserted and removed differently than others. If your
cooktop is connected to 208 volts, you will notice
some increase in cooking times.
See each module section for specific instructions
for installing and removing that module.
To purchase, contact your nearest GE Appliances
dealer or service center. If you need assistance in
finding your nearest GE dealer, contact the GE
Answer Center® at 800.626.2000.
Model numbers are listed below.
Modules and Accessories
Griddle Accessory
JXDD44
You must have the grill module to use the griddle
accessory.
The griddle sits directly over the grill heating element
and reflector pan. It has two drain holes so fat and
meat drippings can drain into the grease jar. The front
and back of the griddle are controlled separately.
WARNING: Griddle modules JXDD43 and JXDD46
are not to be used with these cooktops.
Grill Cover
JXDM2–Black
JXDM3–White
This cover fits over the grill or griddle.
With this module you can char-broil meat indoors
all year long. Fat drains away and collects in the
grease jar. The grill heating element is divided so the
front and back sections can be controlled separately.
3
Modules and Accessories
Coil Surface Unit
JXDC41–Brushed Chrome
JXDC43–
Black Porcelain Enamel
JXDC44–
White Porcelain Enamel
This module has one 6″ and one 8″ coil surface
unit. The surface units and drip pans are removable
for cleaning.
Radiant Module
JXDR46VB–Black Radiant
208V (JP387)
JXDR46VW–White Radiant
208V (JP387)
JXDR50C–Black Radiant
240V (JP385, JP389)
Stainless Steel Trim
JXDR50B–Black Radiant and Black Trim
240V (JP385, JP389)
JXDR50W–White Radiant and White Trim
240V (JP385, JP389)
This module has one 5″ and one 7″ heating coil
beneath a smooth glass surface. The two surface
units are shown by the outlines on the glass. This
module provides fast heat, energy efficient operation
and is easy to clean.
Grill Module
JXDL44 (JP385, JP389)
JXDL45–208V (JP387)
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
When using electrical appliances, basic safety
precautions should be followed, including the
following:
• Use this cooktop only for its intended use
as described in this use and care guide.
• Be sure your appliance is properly installed and
grounded by a qualified technician in accordance
with the provided installation instructions.
• Do not assume that you know how to operate
all parts of the cooktop. Some features may work
differently from those on your previous cooktop.
• Do not attempt to repair or replace any part
of your cooktop unless it is specifically
recommended in this guide. All other servicing
should be referred to a qualified technician.
• Have the installer show you the location of the
circuit breaker or fuse. Mark it for easy reference.
• Before performing any service, DISCONNECT
THE COOKTOP POWER SUPPLY AT THE
HOUSEHOLD DISTRIBUTION PANEL BY
REMOVING THE FUSE OR SWITCHING OFF
THE CIRCUIT BREAKER.
• Do not leave children alone or unattended
while the cooktop units are in operation.
They could be seriously burned.
• Do not allow anyone to climb, stand or hang
on the cooktop.
• CAUTION: ITEMS OF INTEREST TO CHILDREN
SHOULD NOT BE STORED IN CABINETS
ABOVE THE COOKTOP— CHILDREN
CLIMBING ON THE COOKTOP TO REACH
THEM COULD BE SERIOUSLY INJURED.
• Never wear loose-fitting or hanging garments
while using the cooktop. Be careful when reaching
for items stored over the cooktop. Flammable
material could be ignited if brought in contact with
hot surfaces and may cause severe burns.
• Use only dry pot holders—moist or damp pot
holders on hot surfaces may result in burns from
steam. Do not let pot holders touch hot surface
units. Do not use a towel or other bulky cloths in
place of a pot holder.
• For your safety, never use your appliance for
warming or heating the room.
• Keep the vent grille and the grease filters clean
to maintain good venting and to avoid grease fires.
• Do not let cooking grease or other flammable
materials accumulate on or near the cooktop.
4
• Do not store flammable materials near the
cooktop. Do not store or use combustible
materials, gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
• Do not use water on grease fires. Never pick up
a flaming pan. Turn the surface units off. Smother
the flaming pan on a surface unit by covering the
pan completely with a well-fitting lid, cookie
sheet or flat tray. Use a dry chemical or foam type
fire extinguisher.
Flaming grease outside a pan can be put out by
covering with baking soda or, if available, by
using a multi-purpose dry chemical or foam type
fire extinguisher.
• Do not heat unopened food containers.
Pressure could buildup and the container could
burst causing an injury.
• Do not touch the surface units. These surfaces
may be hot enough to burn even though they are
dark in color. During and after use, do not touch,
or let clothing or other flammable materials
contact surface units or areas nearby surface units;
allow sufficient time for cooling first.
Potentially hot surfaces include the cooktop,
removable modules, accessories and areas facing
the cooktop.
• When cooking pork, follow the directions
exactly and always cook the meat to an internal
temperature of at least 170°F. This assures that,
in the remote possibility that trichina may be
present in the meat, it will be killed and the meat
will be safe to eat.
• Use proper pan size—Select cookware having
flat bottoms large enough to cover the surface unit
heating element. The use of undersized cookware
will expose a portion of the surface unit to direct
contact and may result in ignition of clothing.
Proper relationship of cookware to the surface
unit will also improve efficiency.
• Never leave the surface units unattended at
high heat settings. Boilovers cause smoking and
greasy spillovers that may catch on fire.
• Be sure the drip pans (on coil modules only)
are not covered and are in place. Their absence
during cooking could damage cooktop parts and
wiring.
• Do not use aluminum foil to line the cooktop
tubs, reflector pan, grill or griddle. Misuse
could result in a shock, fire hazard or damage
to the cooktop.
• Never use the glass cooktop surface as a cutting
board (on radiant modules only).
• Do not place or store items on top of the
glass cooktop surface when it is not in use
(on radiant modules only).
• Be careful when placing spoons or other
stirring utensils on the glass cooktop surface
when it is in use. They may become hot and
could cause burns (on radiant modules only).
• To avoid the possibility of a burn or electric
shock, always be certain that the controls for all
surface units are at the off position and all surface
units are cool before attempting to remove a coil
surface unit or a module.
• Never leave the kitchen while using the grill
or griddle accessory.
• Do not replace the grease collector jar with a
mayonnaise jar which could break when hot
grease drips into it. Replace with any wide mouth
canning jar.
• Keep an eye on foods being fried at high or
medium high heat settings.
• Foods for frying should be as dry as possible. Frost
on frozen foods or moisture on fresh foods can cause
hot fat to bubble up and over the sides of the pan.
• Use little fat for effective shallow or deep-fat
frying. Filling the pan too full of fat can cause
spillovers when food is added.
• If a combination of oils or fats will be used
in frying, stir together before heating, or as fats
melt slowly.
• Always heat fat slowly, and watch as it heats.
• Never try to move a pan of hot fat especially
a deep fat fryer. Wait until the fat is cool.
• Use a deep fat thermometer whenever possible to
prevent overheating fat beyond the smoking point.
• To control flame-ups, turn down the heat setting to
low rather than off. This keeps the downdraft vent
blower on. Or, turn the vent blower to on, then turn
the grill off. Use a long-handled utensil to carefully
remove the food from the grill. These steps should
control the flame until it eventually goes out. If it
does not, cover the entire grill module with a cookie
sheet or the lid from a large roasting pan. Use a pot
holder to remove this later because it will be hot.
• NEVER USE WATER ON A GREASE FIRE.
SAVE THESE INSTRUCTIONS
5
Important Safety Instructions
• Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop service; others may break
because of the sudden change in temperature.
• Only the grill grate and the griddle accessory
plate may be placed over the grill heating element.
• To minimize the possibility of burns, ignition
of flammable materials and spillage, the
cookware handles should be turned toward the
center of the cooktop without extending over the
nearby surface units.
• Keep the tub, the reflector pan, the grill grate
and the grease collector jar clean. Be sure the
drain hole in tub is open. If clogged, a fire can
occur. Empty the grease jars frequently.
• Do not immerse or soak the removable coil
surface unit module, the solid disk module,
the radiant module or the grill heating element.
Do not put them in a dishwasher.
• Always turn the surface units off before
removing cookware.
• Never clean the cooktop surface when it is hot.
Some cleaners produce noxious fumes and wet cloths
could cause steam burns if used on a hot surface.
• To avoid possible damage to the cooking
surface, do not apply Cook Top Cleaning Creme
to the glass surface when it is hot (on radiant
modules only).
• After cleaning, use a damp cloth or paper towel
to remove all Cook Top Cleaning Creme residue
(on radiant modules only).
• Read and follow all instructions and warnings
on Cook Top Cleaning Creme labels (on radiant
modules only).
• Use care when touching the cooktop.
The glass surface of the cooktop will retain
heat after the controls have been turned off
(on radiant modules only).
• Do not operate the radiant surface units if the
glass is broken. Spillovers or cleaning solution
may penetrate a broken cooktop and create a risk
of electrical shock. Contact a qualified technician
immediately should your glass cooktop become
broken (on radiant modules only).
• Avoid scratching the glass cooktop surface.
The cooktop can be scratched with sharp
instruments, rings or other jewelry and rivets
on clothing (on radiant modules only).
• Do not stand on the glass cooktop.
FEATURES OF YOUR COOKTOP
1
2
3
14
4
13
5
12
11
6
10
15
7
8
9
Model: JP385
14
2
3
1
4
13
5
12
11
6
10
15
7
8
6
9
Model: JP389 (208v)
Model: JP387 (208v)
1 Radiant Surface Unit Module
2 Griddle Plate Accessory
Use with the Grill Module heating element and reflector pan.
3, 5, 8,
12–14, 27
3, 4,
18–20,
25
3 Grill Grate
Part of the Grill Module. Use with the heating element
and the reflector pan.
4, 14–17,
25
4 Grill Heating Element
Part of the Grill Module. Use with the grill grate
or griddle plate accessory and the reflector pan.
5, 14–17,
25
5 Reflector Pan
Part of the Grill Module.
4,
14–17, 25
4, 25
7 Grease Collector System
Uses wide-mouth canning jars to collect grease.
5, 14,
18, 23
8 Control Knobs
Push in and turn to set surface units from LO to HI.
9, 15,
19, 23
9 Indicator Light
Lights when any unit of the cooktop is turned on.
9
10 Vent Control Knob
Turn on to exhaust odors, smoke or heat during cooking.
The blower automatically comes on when the grill heating
unit is turned on.
5,
22, 23
11 Vent System
The blower vents smoke down and out of the kitchen
and house. The vent filter is located under the vent grille
and should be cleaned often.
5, 9,
15, 18,
22, 24
12 Drip Pans
13 Coil Surface Units
May be removed to clean the drip pans. Do not submerge
in water.
14 Grill Cover
15 Coil Surface Unit Module
Features of Your Cooktop
6 Cooktop Tub
Easily cleaned when modules are removed.
4, 26
3, 4, 8,
10, 11,
24, 26
3, 25
3, 4, 8,
10, 11
21, 26
7
HOW DOES THIS COOKTOP COMPARE
TO YOUR OLD ONE?
Your new modular cooktop may have several types of
cooking surface units. You will notice some differences
when you use each one.
The best types of cookware to use, plus heat-up and
cool-down times, depend upon the type of burner or
surface unit you are using.
The following chart will help you to understand the
differences among the various cooking surface units
and how they differ from others you may have used
in the past.
Type of Cooktop
Description
How it Works
Radiant
(Glass Ceramic)
Cooktop
Electric coils
under a glassceramic cooktop.
Heat travels to the glass surface and then to the cookware, so pans must be flat on
the bottom for good cooking results. The glass cooktop stays hot enough to
continue cooking after it is turned off. Remove the pan from the surface unit if
you want cooking to stop.
Induction
High frequency
induction coils
under a glass
surface.
Pans must be made of ferrous metals (metal that attracts a magnet). Heat is
produced by a magnetic circuit between the coil and the pan. Heats up right away
and changes heat settings right away, like a gas cooktop. After turning the control
off, the glass cooktop is hot from the heat of the pan, but cooking stops right away.
Electric Coil
Flattened metal
tubing containing
electric resistance
wire suspended
over a drip pan.
Heats by direct contact with the pan and by heating the air under the pan. For best
cooking results, use good quality pans. Electric coils are more forgiving of
warped pans than radiant or solid disks. Heats up quickly but does not change
heat settings as quickly as gas or induction. Electric coils stay hot enough to
continue cooking for a short time after they are turned off.
Solid Disk
Solid cast iron
disk sealed to the
cooktop surface.
Heats by direct contact with the pan, so pans must be flat on the bottom for good
cooking results. Heats up and cools down more slowly than electric coils. The
disk stays hot enough to continue cooking after it is turned off. Remove the pan
from the solid disk if you want the cooking to stop.
Gas Burners
Regular or sealed
gas burners use
either LP gas
or natural gas.
Flames heat the pans directly. Pan flatness is not critical to cooking results, but
pans should be well balanced. Gas burners heat the pan right away and change
heat settings right away. When you turn the control off, cooking stops right away.
Care of the Modules
Some of the modules must be cured or
preconditioned before using them for the first time.
Modules and accessories should be cleaned after
each use. The longer a soil remains, the harder it is to
clean. See each module section in this guide for specific
instructions. Never immerse any module in water.
When not in the cooktop, modules and
accessories should be stored in a clean, dry place.
Always be careful not to drop the modules or they
could be damaged.
Using the Electric Surface Unit Modules
You must consider heat up and cool down times for
the electric surface units when determining
cooking times. Heat up and cool down times depend
on initial temperature settings, the type of cookware
used and the amount of food being cooked.
8
Start cooking at a higher setting to heat the surface
unit faster, then turn to a lower setting to finish
cooking. Remember, cooking continues after the
surface unit is turned off.
CONTROLS
Surface Cooking With Infinite Heat Controls
Cooktop Comparison
At both OFF and HI the control “clicks” into position. You may hear slight
“clicking” sounds during cooking, indicating the control is keeping the unit
at the heat level you set.
Switching heats to a higher setting always shows a quicker change than
switching to a lower setting.
How to Set the Controls
Push the knob in
and turn in either
direction to the heat
setting desired.
Be sure you turn the control to OFF when you
finish cooking.
The surface unit indicator light will glow when
ANY heat on any module surface unit is on.
Cooking Guide for Using Heat Settings
HI—Used to begin cooking or to bring water
to a boil. Reduce heat setting after water boils.
Medium High—(Setting halfway between HI and
MED.) Maintains a fast boil on large amounts of food.
MED—Sauté and brown; keeps food at a medium
boil or simmer.
Medium Low—(Setting halfway between MED and
LO.) Cook after starting at HI; cooks with little water
in covered pan.
LO—Used for long, slow cooking (simmering)
to tenderize and develop flavors. Use this setting
to melt butter and chocolate or to keep foods warm.
NOTE: The surface unit indicator light may glow
between LO and OFF, but there is no power
to the surface units.
Medium
Low
Medium
High
Controls
Do not be alarmed by the blower.
It will automatically come on when the
grill or griddle is used.
9
COIL SURFACE UNIT MODULE
How to Insert the Module
1. Be sure the controls are turned
to OFF. To install the module,
position the plug to the outside
wall of the cooktop.
2. Slide the module toward the
outlet in the side of the cooktop
until the plug is pushed all the
way in.
3. Lower the inside edge of the
module into the cooktop until
it is flush with the cooking
surface.
How to Remove the Module
1. Be sure the controls are turned to OFF and the
surface units are cool before attempting to remove
the module.
2. Lift up the tab at the inside edge of the module
until the base clears the opening at the side of
the cooktop.
Cookware
Use medium- or heavy-weight cookware. Aluminum
cookware conducts heat faster than other metals.
Cast-iron and coated cast-iron cookware are slow to
absorb heat, but generally cook evenly at low to
medium heat settings. Steel pans may cook unevenly
if not combined with other metals.
For best cooking results pans should be flat on the
bottom. Match the size of the saucepan to the size of
the surface unit. The pan should not extend over the
edge of the surface unit more than 1 inch.
Always read and follow cookware manufacturer’s
instructions on cookware use.
10
3. To unplug, hold the module by the front and back
edges and slide toward the center of the cooktop.
Lift out when unplugged.
4. If you are storing modules, do not stack them or
store other materials on top of them. This could
damage the surface of the modules.
Right
Not over 1 inch
Wrong
Over 1 inch
Deep Fat Frying
Do not overfill cookware with fat that may spill over when adding food.
Frosty foods bubble vigorously. Watch food frying at high temperatures.
Keep cooktop and hood clean from grease.
Wok Cooking
We recommend that
you use only a flatbottomed wok. They are
available at your local
retail store.
Questions and Answers
Q. Can I cover my drip pans with foil?
A. No. Clean as recommended in the Care and
Cleaning section.
Q. Can I use special cooking equipment, like an
oriental wok, on any surface units?
A. Cookware without flat surfaces is not
recommended. The life of the module surface
units can be shortened and the cooktop can be
damaged from the high heat needed for this type
of cooking. A special flat-bottomed wok can be
used safely.
Q. Why am I not getting the heat I need from my
surface units even though I have the controls on
the correct setting?
A. After turning the surface units off and making sure
they are cool, check to make sure that the plug-in
units are securely plugged in.
Q. Why does my cookware tilt when I place it on
the surface unit?
A. Because the surface unit is not flat. Make sure the
feet of the surface units are sitting on the inside
rim of the drip pan and the drip pan is flat on the
cooktop surface.
Q. Why is the porcelain finish on my cookware
coming off?
A. If you set the surface unit coil higher than required
for the cookware material and leave it, the finish
may smoke, crack, pop, or burn depending on the
pot or pan.
Also, if you set the surface unit coil higher than
required for a long period of time, with small
amounts of dry food, you can damage the finish.
Q. May I can foods and preserves on my coil
surface units?
A. Yes, but only use cookware designed for canning
purposes. Check the manufacturer’s instructions and
recipes for preserving foods. Be sure canner is flatbottomed and fits over the center of the coil surface
unit. Since canning generates large amounts of
steam, be careful to avoid burns from steam or heat.
11
Coil Surface Unit Module
Do not use woks that
have support rings.
Use of these types of
woks, with or without
the ring in place can
be dangerous. Placing
the ring over the
surface unit will cause a build-up of heat that will
damage the cooktop. Do not try to use such woks
without the ring. You could be seriously burned if the
wok tipped over.
RADIANT MODULE
How to Insert the Module
1. Be sure the controls are turned
to OFF. To install the module,
position the plug to the outside
wall of the cooktop.
2. Slide the module toward the
outlet in the side of the cooktop
until the plug is pushed all the
way in.
3. Lower the inside edge of the
module into the cooktop until it
is flush with the cooking
surface.
How to Remove the Module
1. Be sure the controls are turned to OFF and the
radiant surface units are cool before attempting to
remove the module.
2. Lift up the tab at the inside edge of the module
until the base clears the opening at the side of
the cooktop.
3. To unplug, hold the module by the front and back
edges and slide toward the center of the cooktop.
Lift out when unplugged.
4. If you are storing modules, do not stack them or
store other materials on top of them. This could
damage the surface of the modules.
General Information About Radiant Modules
The radiant module features heating coils beneath a
smooth glass ceramic surface. The two surface units
are shown by outlines on the glass.
• When a surface unit is activated, coils beneath the
surface unit radiate heat through the glass to the
cookware. The red glow of the coils will be instantly
visible through the glass. It will take the surface unit
a few moments to heat up. The coil cycles on and off
to maintain your selected control setting. The coils
have temperature limiters to prevent runaway
temperatures.
• If you are storing modules, do not stack them or
store other materials on top of them, as damage to
the glass ceramic surface of the radiant module is
likely. Be careful not to damage or bend the
electrical plug.
12
• Do not let pots boil dry. Overheated metal can
bond to glass module. An overheated copper pot
will leave a residue that will permanently stain
the module.
• Sliding aluminum cookware across the glass may
leave metal marks. These metal marks will appear
as small scratches. They can be removed with the
recommended cleaning creme and a razor scraper.
• When a surface unit is turned on, the surface unit
can be seen glowing red within a few seconds. The
red glow will turn on and off (cycling) to maintain
the selected heat setting. With poor cookware, you
will see frequent cycling of the unit off and on.
Good, flat cookware will minimize the cycling.
• It is safe to place hot cookware from the oven or
surface on the glass ceramic surface when the
surface is cool.
Types of Cookware
Glass-ceramic: usable, but not recommended
Poor performance. May scratch surface.
Stoneware: usable, but not recommended
Poor performance. May scratch surface.
Cast Iron: usable, but not recommended
Poor performance. May scratch surface.
• We recommend that you
use only a flat-bottomed wok.
They are available at your
local retail store. The bottom
of the wok should have the
same diameter as the surface
unit to insure proper contact.
• Do not use woks that have
support rings. This type of
wok will not heat on radiant
surfaces.
• Some special cooking procedures require specific
cookware such as pressure cookers, deep fat fryers,
etc. All cookware must have flat bottoms and be the
correct size. The cookware should also be covered,
if applicable to the cooking process.
How to Check Pan Performance
Use of correct cookware can affect the cooking
performance and cleaning of your cooktop. The
correct cookware reduces the temperature of the
cooktop surface and minimizes the chance of
spillovers burning onto the cooktop.
You must use pans with perfectly flat bottoms.
Some pans may have curved or rounded bottoms or
may be warped. If you are unsure of the flatness of
your pans you may do this quick test.
Turn your pan upside
down on the countertop,
place a ruler flat against
the pan surface. The
bottom of the pan and the
straight edge of the ruler
should fit flush against each other all the way across.
Turn the ruler a full 360 degrees, checking for any
space between the ruler and the bottom of the pan.
Pans with rounded, curved, ridged or warped
bottoms are not recommended.
Another simple test to determine even heat
distribution across the cookware bottom is to put one
inch of water in the pan. Bring the water to a boil and
observe the location of bubbles as the water starts to
boil. Good flat cookware will have an even distribution
of bubbles over the bottom surface area of the pan.
Bubbles localized in only a portion of the bottom
indicate uneven contact of the pan to the surface unit,
uneven heat transfer or an unsuitable pan.
Use pans that match the diameter of the surface
unit. Cooking performance will not be as good if
the cookware is either smaller or larger than the
surface unit.
(continued next page)
13
Radiant Module
The following information will help you choose
cookware which will give good performance.
Stainless Steel: highly recommended
Especially good with a sandwich clad bottom. The
sandwich bottom combines the benefits of stainless
steel (appearance, durability and stability) with the
advantages of aluminum or copper (heat conduction,
even heat distribution).
Aluminum: heavy weight recommended
Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be
removed if cleaned immediately. Because of its
low melting point, thin weight aluminum should not
be used.
Copper Bottom: heavy weight recommended
Good performance, but copper may leave residues
which can appear as scratches. The residues can be
removed, as long as the cooktop is cleaned immediately.
Porcelain/enamel:
Good performance only with a thick, flat, smooth
bottom. Avoid boiling dry, as porcelain can melt and
fuse to the surface.
RADIANT MODULE
(continued)
CAUTION
SURFACE
COOKING
OFF CENTER
• Never cook directly on the glass.
Always use cookware.
• Always place the pan in the center of
the surface unit you are cooking on.
DRAGGING
CUTTING
• Do not slide cookware across the
cooktop because it can scratch
the glass—the glass is scratch
resistant, not scratch proof.
• Do not use the surface as a
cutting board.
Plastic and Sugary Spillovers
Sugary spillovers (such as jellies, fudge, candy
syrups) or melted plastics can cause pitting of the
surface of your module (not covered by the warranty)
unless the spill is removed while still hot.
Special care should be taken when removing hot
substances. Follow the instructions in the Care and
Cleaning section carefully.
GRILL MODULE
You can enjoy delicious grilled food year ’round,
prepared in the convenience of your own kitchen.
Separate heating elements can be set at different
temperatures, allowing you to use half the cooking
surface to grill meat and the other half to prepare
potatoes or other vegetables, for a complete meal.
How to Insert the Grill Module
1. Make sure the grease
collector jar is in place
beneath the cooktop.
2. Fit the reflector pan in the
cooktop. The slots in the
pan permit grease to drain
into the jar. Keep the slots
open at all times.
14
3. Make sure all controls are turned
to OFF. Hold the heating element
with the plug facing the side of
the cooktop and level with the
surface. Insert the plug into the
cooktop outlet as far as it will
go. (Do not force.) The heating
element support should rest on
the ledge of the reflector pan.
4. Place the grill grate on
the reflector pan over the
heating element. The grate
should be seated properly
on the reflector pan.
Removing the Grill Module
How to Set the Grill Controls
The control knob must be
pushed in to turn; this prevents
the heating element from being
turned on accidentally. Push the
knob in only when it is in the OFF
position. When the knob is in any
other position, it can be turned
without pushing it in.
Front and rear sections of the
grill heating element are
controlled separately. Heat only
half the grill surface for cooking
small portions or set each half at a
different temperature for cooking
different types of foods.
Push in the control knob depending
on which side of the cooktop grill
module is used. The right front
and right rear control knobs
operate the grill when the module
is on the right side (on some
models). The left front and left
rear control knobs operate the grill
when the grill module is on the left
side of the cooktop.
Radiant Module
When removing the parts of the grill module to clean, be sure all switches
are in the OFF position and the module is cool. Remove the grill grate and
then slide the heating element toward the center of the cooktop until it is
unplugged. Remove the reflector pan. Empty grease collector jar when cool.
Be sure to replace the jar.
Automatic Blower Operation
The blower comes on automatically when the grill is turned on and turns off
automatically when the grill is turned off.
What to Do If a Flame-Up Occurs
These steps should control the flame until it eventually
goes out. If it does not, cover the entire grill module
with a cookie sheet or the lid from a large roasting
pan. Use a pot holder to remove this later because it
will be hot.
Never use water on a grease fire. Water will spread
the flames.
NOTE: It is recommended that you have a dry
chemical, foam or Halon type fire extinguisher where
you can easily reach it in case of a cooking fire.
(continued next page)
15
Grill Module
Grilling fat or juicy foods may cause flame-ups.
You should never leave the kitchen while using the
grill. It’s important to control flame-ups so they do
not get out of hand.
TO CONTROL FLAME-UPS
Turn down the heat setting to LO rather than OFF.
This keeps the downdraft vent blower on. Or, turn the
vent to ON, then turn the grill OFF.
Using a long-handled utensil, carefully remove the
food from the grill.
GRILL MODULE
(continued)
Grill Tips
• Do not leave the grill unattended while in use.
• Be sure to preheat according to the cooking guide.
• Make sure the grease collector jar and the reflector
pan are clean and in place before using the grill.
• Remove grease from the grease collector jar after
each use to avoid spillovers.
• The grates should be oiled or sprayed with a nonstick coating before cooking to prevent sticking.
Remove the grate before spraying, and spray only
while cool. Spraying directly onto a hot grill may
cause a fire.
• Trim fat from meats before placing on the grill.
This will reduce smoking and lessen grease buildup
in the grease collector jar.
• When cooking foods of various sizes and
thicknesses, start larger or thicker pieces first, and
quicker-cooking, smaller pieces later. Press meat
lightly to lie flat on the grill: slash the fat on the
edges of steaks and chops to prevent curling; break
the joints of split chickens so they will lie flat.
• Allow space between foods when placing them on
the grill. Air needs to circulate around the food for
best cooking results.
• Occasionally rearrange foods on the grill, to prevent
sticking and provide better browning.
• Season meats after cooking rather than before—
salt can draw out juices and dry out meat. Use tongs
to turn and rearrange meats on the grill; forks will
pierce the meat and release juices.
• If your house has low voltage, foods may be lighter
brown than expected. A longer preheating and grill
time may be necessary to achieve the desired results.
• The blower comes on automatically when the grill
is turned on and turns off automatically when the
grill is turned off.
Questions and Answers
Q. I followed the cooking times suggested in
the Grill Cooking Guide but my foods were not
done properly. Is there something wrong with
my grill?
A. Probably not. Suggested cooking times should be
used only as a general guide. Variables in food can
change cooking times required.
Q. How can I keep barbecued meats from
developing an unattractive burned look
and taste?
A. Sauces containing sugar will often burn if used
during the entire cooking time. If your favorite
sauce contains sugar, try adding it only during the
last 15 to 20 minutes of cooking time for best
results.
Q. Foods cooked on my grill are not browning as
much as I would like. What could cause this?
A. A longer preheating and grill time may be
necessary to achieve the desired results.
16
Q. Can my grill be switched to the other side of
the cooktop where it would be more convenient
for me?
A. Your interchangeable cooktop modules can be used
on either the right or the left side of the cooktop
(on some models). When inserting or removing a
module, take care not to force the connection or
exert undue pressure which could damage the
electrical contacts.
Q. When cooking many individual foods, what can
I do to insure that foods will cook evenly?
A. When cooking foods of various sizes and
thicknesses, start larger or thicker pieces first
and add quicker-cooking, smaller pieces later.
Press the meat lightly to lie flat on the grill. Slash
the fat on the edges of steaks and chops to prevent
curling. Break the joints of split chickens so they
will lie flat.
Q. My grilled meats sometimes come out drier
than they should. What can I do to help
prevent this?
A. Season meats after cooking rather than before—
salt can draw out juices and dry out meat. Use
tongs to turn and rearrange meats on the grill;
forks will pierce the meat and release juices.
GRILL COOKING GUIDE
Food
Steak
3/4 inch–11⁄4 inch thick
Steak
11⁄2 inch–2 inches thick
Ground Steak or
Hamburgers
3/4 inch thick
Chicken
Suggested Setting
Rare:
HI
Medium:
Well:
Rare:
HI
Medium:
Well:
Rare:
HI
Medium:
Well:
Cut-Up
MED
Pieces:
Quarters:
MED
Cook Time
5–7minutes per side
6–8 minutes per side
8–10 minutes per side
9–11 minutes per side
13–15 minutes per side
20–23 minutes per side
6–8 minutes per side
8–10 minutes per side
11–12 minutes per side
45–60 minutes
(total)
1 hr. to 1 hr. 10 minutes
(total)
Halves:
MED
1 hr. to 1 hr. 25 minutes
(total)
MED
10 minutes per side
HI
MED
MED
8–9 minutes (total)
15–18 minutes per side
40–50 minutes
(total)
Lamb Chops
Lobster Tails
MED
MED
20–22 minutes per side
15–20 minutes per side
Salmon Steaks
1 inch thick
Large Sausage Links
MED
8–10 minutes per side
MED
10–12 minutes per side
Comments
Preheat grill 10 minutes for rare.
Preheat grill 10 minutes for rare.
Reduce to MED for well done.
Preheat grill 10 minutes for rare.
Turn over frequently and if desired baste with
sauce last 10 to 15 minutes.
Break joint bones. Place skin side down. Turn
over every 15 minutes and baste frequently as
desired. Wing-breast quarters take longer than
thigh-leg quarters.
Break joint bones. Place skin side down on
preheated grill. Turn over and baste frequently
as desired.
Turn frequently.
Boil 5 minutes before grilling. Rearrange and
turn over frequently. Baste with sauce last
10 minutes as desired. Very meaty ribs may
take about 10 minutes longer.
With a sharp knife or scissors, cut the under
shell lengthwise into the meat almost through
to outer shell. Spread tail apart to expose
meat while grilling. Loosen meat but leave in
shell. Spray grates with non-stick coating
before preheating.
Brush with melted butter.
Use bratwurst, kielbasa or smoked
Polish sausage.
17
Grill Cooking Guide
Ham Slices
(Precooked) 1 inch thick
Hot Dogs
Pork Chops
Spare Ribs
Grill Module
Do not leave cooktop unattended during “preheat” (knobs turned to HI)
or any time the knobs are turned to HI with food on the grill.
1. Preheat 5 minutes before grilling. Refer to the setting in the guide for a
particular food.
2. Trim excess fat from the meat.
3. Before cooking steaks, slash fat around edges to prevent curling of meat.
4. Suggested cooking times should be used only as a guide, since variables
in food can change cooking times.
GRIDDLE ACCESSORY
You must have the grill module to use the
griddle accessory.
Your non-stick coated griddle provides an extra-large
cooking surface for meats, pancakes, or other food
usually prepared in a frying pan or electric skillet.
WARNING: Do not use griddle modules JXDD43 or
JXDD46 with these cooktops.
How to Insert the Griddle Accessory and the Grill Module
3. Make sure all controls
are turned to OFF. Hold
the heating element with
the plug facing the side
of the cooktop and level
with the surface. Insert
the plug into the cooktop
outlet as far as it will go.
(Do not force.) The
heating element support
should rest on the ledge
of the reflector pan.
4. Place the griddle plate on
the reflector pan over the
heating element. The
plate should be seated
properly on the reflector
pan with the griddle’s
drain holes at the front.
1. Make sure the grease
collector jar is in place
beneath the cooktop.
2. Fit the reflector pan in
the cooktop. The slots
in the pan permit grease
to drain into the jar.
Keep the slots open at
all times.
Removing the Griddle Module
When removing the parts of the grill module to clean, be sure all switches
are in the OFF position and the module is cool. Remove the griddle plate
and then slide the heating element toward the center of the cooktop until it
is unplugged. Remove the reflector pan. Empty grease collector jar when
cool. Be sure to replace the jar.
Using the Griddle
The non-stick griddle must be preconditioned before
using it for the first time. To precondition, first wash
the griddle in soap and water and dry. Then use a paper
towel to apply a small amount of cooking oil to the
griddle. Remove excess oil with a clean paper towel.
Preheat the griddle as recommended in the Griddle
Cooking Guide. After preheating for the recommended
amount of time, apply a small amount of oil or butter.
18
Do not overheat the griddle. Leaving the griddle at
HI for more than 5 minutes without food can damage
the non-stick coating.
Because the heating element under the griddle is
divided, you can vary the temperature of the front
and rear sections.
How to Set The Griddle Controls
The control knob must be pushed in to turn;
this prevents the heating element from being turned
on accidentally. Push the knob in only when it is in
the OFF position. When the knob is in any other
position, it can be turned without pushing it in.
Front and rear sections of the griddle heating
element are controlled separately. Heat only half
the griddle surface for cooking small portions or set
each half at a different temperature for cooking
different types of foods.
Push in the control knob depending on which side of
the cooktop griddle module is used. The right front
and right rear control knobs operate the griddle when
the module is on the right side (on some models).
The left front and left rear control knobs operate the
griddle when the griddle module is on the left side of
the cooktop.
Automatic Blower Operation
Griddle Tips
• Most griddled foods require cooking on a preheated
surface, which may be greased lightly before adding
food. Preheat griddle for only 5 minutes at HI
setting, then switch to recommended cook setting.
• If your house has low voltage, foods may be lighter
brown than expected. A longer preheating and griddle
time may be needed to get good cooking results.
• Make sure the griddle is clean.
• Check the grease collector jar and empty if
necessary to avoid spillovers.
• To avoid damaging the non-stick finish, store the
griddle upright on edge, if possible. If it is necessary
to store it flat, avoid placing other pans or utensils
on top.
• Foods which are high in natural fat, such as bacon
or sausage, may be started on a cold griddle.
• Avoid using metal utensils with sharp points or
rough or sharp edges which might damage the nonstick coated griddle surface. Do not cut foods
on the griddle.
• Foods to be warmed may be placed directly on the
griddle; a high domed metal cover, such as an
inverted kettle, placed over them will help store
the heat.
• Condition or “season” the griddle before
first-time use.
(continued next page)
19
Griddle Accessory
The blower comes on automatically when the griddle is turned on and turns
off automatically when the griddle is turned off.
GRIDDLE ACCESSORY
(continued)
Questions and Answers
Q. Can my griddle be switched to the other side of
the cooktop where it would be more convenient
for me?
A. Your interchangeable cooktop modules can be
used on either the right or left side of the cooktop
(on some models). When inserting or removing a
module, take care not to force the connection or
exert undue pressure which could damage the
electrical contacts.
Q. Can prolonged periods of high heat damage my
griddle’s surface?
A. A brief preheating period is often necessary for
best results with many foods, but leaving the
griddle on HI heat setting for more than 5 minutes
without food can damage the non-stick coating.
Always be sure to turn control knobs to OFF when
cooking is completed.
Q. Why aren’t my foods done even though they
have cooked the full time?
A. Preheat the griddle for a longer time and leave
foods on the griddle longer to attain the desired
degree of browning.
Q. Do I need special cookware for use with
my griddle?
A. Avoid using metal cookware with sharp points or
rough or sharp edges which might damage the nonstick coated griddle surface. Do not cut foods on the
griddle. Use only heat-resistant dishes when foods
in containers are to be warmed on the griddle. For
further information on caring for your griddle’s
surface, see the Care and Cleaning section.
Q. How should I store my griddle when it is not
in use?
A. To avoid marring the non-stick finish, store the
griddle upright on the edge with the terminals up
to avoid damage. If it is necessary to store it flat,
avoid placing other pans or cookware on top.
Q. How long can foods be kept warm with the
griddle without losing their appeal?
A. No longer than 2 hours is recommended, to assure
good food quality and prevent spoilage. Delicate
foods, such as eggs, should not be kept more than
15 to 30 minutes; entrees and casseroles may be
warmed for 30 to 60 minutes. Hors d’oeuvres will
stay hot for serving up to 1 or 11⁄2 hours. Rearrange
or stir food occasionally, if possible.
GRIDDLE COOKING GUIDE
Do not leave cooktop unattended during “preheat”
(knobs turned to HI) or any time the knobs are
turned to HI with food on the griddle.
Food
Bacon
Chops
Cube & Rib Eye Steaks
Eggs, Fried
Fish Steaks
French Toast
Ham Slices
Hamburgers
Hot Dogs
Pancakes
Sandwiches
Sausage Patties
20
Suggested cooking times should be used only as a
guide since variables in food may change cooking time.
Cooking times may be slightly longer when using the
downdraft vent system.
Suggested Setting
Medium High
Medium High
Medium High
MED
Medium High
Medium High
Medium High
Medium High
Medium High
Medium High
MED
Medium High
Comments
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
Grease lightly if desired.
HOME CANNING TIPS
HOWEVER, DO NOT USE LARGE DIAMETER
CANNERS OR OTHER LARGE DIAMETER POTS
FOR FRYING OR BOILING FOODS OTHER
THAN WATER. Most syrup or sauce mixtures—and
all types of fried foods—cook at temperatures much
higher than boiling water. Such temperatures could
eventually harm cooktop surfaces surrounding the
module surface units.
Observe Following Points in Canning
3. When canning, use recipes and procedures from
reputable sources. Reliable recipes and procedures
are available from the manufacturer of your canner;
manufacturers of glass jars for canning, such as
Ball and Kerr; and the United States Department of
Agriculture Extension Service.
4. Remember that canning is a process that generates
large amounts of steam. To avoid burns from steam
or heat, be careful when canning.
NOTE: If your house has low voltage, canning may
take longer than expected, even though directions
have been carefully followed.
The process time will be shortened by:
(1) using a pressure canner, and
(2) starting with HOT tap water for fastest heating of
large quantities of water.
Flat-bottomed canners are recommended for
electric coil surface units. They are required for
glass cooktops.
Griddle Cooking Guide
1. Be sure the canner fits over the center of the surface
unit. If your cooktop or its location does not allow the
canner to be centered on the surface unit, use smallerdiameter canners for good canning results or try putting
module on opposite side of cooktop (on some models)
so the larger unit is in front. Be sure the canner or other
large diameter pans do not touch the control knobs or
the vent grille. The knobs and the vent grille will be
damaged if touched by hot cookware.
2. Flat-bottomed canners must be used. Do not use
canners with flanged or rippled bottoms (often
found in enamelware) because they don’t make
enough contact with the surface unit and take a long
time to boil water.
Griddle Accessory
Canning should be done on the Coil Surface Units
or the Radiant Units only.
Pots that extend beyond 1 inch of the surface unit are not
recommended for most surface cooking. However, when
canning with a water-bath or pressure canner, largerdiameter cookware may be used. This is because boiling
water temperatures (even under pressure) are not
harmful to cooktop surfaces surrounding the surface unit.
CAUTIONS:
Since you must make sure to process the canning jars
for the prescribed time, with no interruption in processing
time, you cannot can on radiant surface units if the
bottom of your canner is not flat enough.
What is a Temperature Limiter?
Every radiant surface unit has a Temperature Limiter.
The Temperature Limiter protects the glass-ceramic
surface from getting too hot.
The Temperature Limiter may turn off the
surface units if:
• The pan boils dry.
• The pan bottom is not flat.
• The pan is off center.
• There is no pan on the unit.
21
Home Canning Tips
Safe canning requires that harmful microorganisms
are destroyed and that the jars are sealed
completely. When canning foods in a water-bath
canner, a gentle but steady boil must be maintained
continuously for the required time. When canning
foods in a pressure canner, the pressure must be
maintained continuously for the required time.
After you have adjusted the controls, it is very
important to make sure the prescribed boil or
pressure levels are maintained for the required time.
RADIANT GLASS CAUTIONS:
The radiant surface units have temperature limiters
that help prevent them from getting too hot. If the
bottom of your canner is not flat, the surface unit can
overheat, triggering the temperature limiters to turn the
unit off for a time. This will stop the boil or reduce the
pressure in the canner.
COOKTOP VENT SYSTEM
The blower comes on automatically when the grill or griddle is turned on
and turns off automatically when the grill or griddle is turned off.
If the vent is turned on using the knob, the blower will not turn off
automatically and must be turned off using the knob.
The built-in vent system helps remove cooking vapors, odors and smoke
from foods prepared on the cooktop modules.
How to Operate Vent System
To operate the vent system using the knob, turn the
VENT knob on the control panel to ON.
Some models have a control that allows you to
choose blower speeds from low to high.
Continuous use of the vent system while cooking
helps keep the kitchen comfortable and less humid,
reducing cooking odors and soiling moisture that
normally creates a frequent need for cleaning.
22
on some models
on some models
JP385
JP387
JP389
CARE AND CLEANING
Porcelain Enamel Finish (on some models)
Brushed Chrome Finish (on some models)
The porcelain enamel finish is sturdy but breakable if
misused. This finish is acid-resistant. However, any
acidic foods spilled (such as fruit juices, tomato or
vinegar) should not be permitted to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry
paper towel or cloth to wipe it up right away. When
the surface has cooled, wash with soap and water.
Rinse well.
For other spills such as fat spatterings, wash with soap
and water after the surface has cooled. Rinse well.
Polish with a dry cloth.
Clean the brushed chrome top with warm, soapy water
or Bon Ami® brand cleanser and immediately dry it
with a clean, soft cloth. Take care to dry the surface
following the “grain.” To help prevent finger marks
after cleaning, spread a thin film of baby oil on the
surface. Wipe away excess oil with a clean, soft cloth.
Cooktop Vent System
NOTE: Let cooktop parts cool before touching or handling.
Proper care and cleaning are important so your cooktop will give you
efficient and satisfactory service. Follow these directions carefully in
caring for your cooktop to assure safe and proper maintenance.
Grease Collector Jar
Scoop out grease with a large spoon. Soak the jar in warm water
to loosen grease if desired. Clean with a plastic or soap-filled
scouring pad and hot soapy water.
The jar may also be cleaned in the dishwasher.
The jar may be replaced with any wide-mouth canning jar.
Control Panel and Knobs
The control knobs may be removed for easier
cleaning.
To remove a knob, pull it
straight off the stem. Wash
the knobs in soap and
water but do not soak.
Do not allow water to run
down inside the surface
of the panel while
cleaning. After drying,
return the knobs to the
cooktop, making sure to
match the flat area on the
knob to the shaft.
Care and Cleaning
Clean up any spills or spatters with a damp cloth.
Remove heavier soil with warm, soapy water.
Clean the control panel with mild liquid dish detergent
and a soft cloth. Rub the control panel lightly.
CAUTION: Do not use abrasives of any kind on the
control panel.
(continued next page)
23
CARE AND CLEANING
(continued)
Cooktop Tub
Wipe out tub with hot soapy water—
or a soap-filled or plastic scouring
pad. Rinse with a damp cloth.
Make sure the drain hole is not
blocked. Clean with a cotton
swab or toothpick.
Vent System
Before cleaning the vent grille, be sure exhaust
blower is shut off.
To clean the vent grille, remove it from the
cooktop by lifting it up. Wipe with a damp cloth.
If necessary the vent grille can be washed in the sink.
Use dishwashing liquid for cleaning.
Do not use abrasive cleaners. They will damage the
vent grille’s finish.
Do not clean the vent grille in the dishwasher.
To clean the vent chamber, use hot, soapy water.
Do not use abrasive cleaners. They will damage
the finish.
Vent Filter
The filter is
held in place
with a metal
latch. Move
latch up in
either
direction and
lift filter up
and out of the
vent opening.
Vent
Chamber
Clean the filter by swishing it in hot, soapy water.
Rinse well and dry thoroughly.
Do not operate the vent without the filter in place.
Modules
CAUTION
• Be sure all controls are turned OFF before attempting to remove a
module or heating element.
• Do not attempt to clean plug-in surface units or grill heating element
in an automatic dishwasher.
• Do not immerse plug-in surface units in liquids of any kind.
• Do not bend the plug-in surface unit plug terminals.
• Do not attempt to clean, adjust or in any way repair the plug-in receptacle.
24
Vent Filter
Grill Module
To remove:
• Lift off the grill grate.
• Unplug the heating element.
Do not attempt to clean the heating element.
To replace:
• Place the reflector pan in the cooktop tub with
the hole for the plug-in towards the outside of
the cooktop.
• Plug in the heating element.
• Place the grill or griddle grate on top of the
reflector pan.
Grill Grate
Heating Element
Reflector Pan
Reflector Pan
Clean with a plastic scouring pad and hot, soapy
water. Rinse well. The grill grate may also be cleaned
in the dishwasher. Do not clean in a self-cleaning oven.
Let grill or griddle cool, then remove. Lift out the
reflector pan. Clean with either a plastic or soap-filled
scouring pad and hot, soapy water. The reflector pan
may also be cleaned in the dishwasher.
Griddle Accessory
Clean with a plastic scouring pad and hot, soapy
water. Rinse well. Do not use abrasive cleaners.
Do not clean in the dishwasher.
Grill Cover
Do not place the cover on a hot module or leave it
over the grill while preheating.
To clean the cover, wash it at the sink with soap and
water and dry. For stubborn soil, let it soak for
5 to 10 minutes or use a nylon brush or pad. Do not
use a metal scouring pad or other abrasives.
Do not clean in the dishwasher.
(continued next page)
25
Care and Cleaning
Grill Grate
CARE AND CLEANING
(continued)
Coil Surface Unit Module
Clean the area surrounding the surface units
according to either the Brushed Chrome or Porcelain
section (depending on your model).
To clean the surface units, turn the control to the
highest setting for a minute. The coils will burn off
any soil.
CAUTION
• Be sure all controls are turned to OFF and
surface units are cool before attempting to
remove them.
• Do not immerse the surface units or the module
in liquids of any kind.
• Do not clean the surface units or the module in
a dishwasher.
• Do not bend the surface unit plug terminals.
• Do not attempt to clean, adjust or in any way repair
the plug-in receptacle.
Surface Unit
To remove a surface unit:
To remove the drip pans
for cleaning, the surface
units must be removed
Drip Pan
first.
Lift the surface unit about
1 inch above the drip pan
and pull it out.
Do not lift the surface
unit more than 1 inch.
If you do, it may not lie
flat on the drip pan when
you plug it back in.
Repeated lifting of the surface unit more than
1 inch above the drip pan can permanently
damage the receptacle.
To replace a surface unit:
• Replace the drip pan into the recess in the cooktop.
Make sure the opening in the pan lines up with the
receptacle.
• Insert the terminals of the surface unit through the
opening in the drip pan and into the receptacle.
• Guide the surface unit into place so it rests evenly.
Drip Pans
Remove the surface units. Then lift out the drip pans.
For best results, clean the drip pans by hand.
Place them in a covered container (or a plastic bag)
with 1/4 cup ammonia to loosen the soil. Then scrub
with a soap-filled scouring pad if necessary. Rinse
with clean water and polish with a clean, soft cloth.
The drip pans may also be cleaned in the dishwasher.
Do not cover the drip pans with foil.
Using foil so close to the receptacle could cause
shock, fire or damage to the cooktop.
Clean the area under the drip pans often.
Built-up soil, especially grease, may catch on fire.
26
Radiant Module–Glass Ceramic Cooktop Cleaning
Special Care:
Sugary spillovers (such as jellies, fudge, candy
syrups) or melted plastics can cause pitting of the
surface of your cooktop (not covered by the warranty)
unless the spill is removed while still hot. Special
care should be taken when removing hot
substances. Follow these instructions carefully and
remove the soil while the spill is still hot.
1. Turn off all the surface units affected by the
spillover. Remove hot pans.
2. Wearing an oven mitt, hold the razor
scraper at a 30° angle to the cooktop
and scrape the hot spill to a cool area
outside the surface unit.
3. With the spill in a cool area, use a dry paper towel to
remove any excess. Any spillover remaining should
be left until the surface of the module has cooled.
Do not continue to use the soiled surface unit until
all of the spillover has been removed. Follow the
steps under heavy, burned-on soil to continue
the cleaning process.
General Information:
As the recommended cleaning creme cleans, it
leaves a protective coating on the cooktop surface.
This coating helps to prevent build-up of mineral
deposits (water spots) and will make future cleaning
easier. Dishwashing detergents remove this protective
coating and therefore make the cooktop more
susceptible to staining.
To conveniently order more creme and/or
scrapers for cleaning your radiant range,
please call our toll free number:
National Parts Center
800-626-2002
Creme 10 oz.
# WB02X8273
Scraper
# WX5X1614
Creme and Scraper Kit
# WB64X5027
PRECAUTIONS
• Most cleaners contain ammonia, chemicals and
abrasives which can damage the surface of your
cooktop. Use only the recommended cleaning
creme for proper cleaning and protection of your
glass ceramic surface.
• If you slide aluminum or copper cookware across
the surface of your cooktop, they may leave metal
markings which appear as scratches. If this should
happen, use the razor scraper and cleaning creme to
remove these markings. Failure to remove these
residues immediately may leave permanent marks.
• Water stains (mineral deposits) are removable using
the recommended cleaning creme or full strength white
vinegar.
• If pots with a thin overlay of aluminum, copper, or
enamel are allowed to boil dry, the overlay may bond
with the glass ceramic and leave a black discoloration.
This should be removed immediately before heating
again or the discoloration may be permanent.
• Use of window cleaner may leave an iridescent film
on the cooktop. The recommended cleaning creme
will remove this discoloration.
Read and follow all instructions and warnings
on the recommended cleaning creme label.
27
Care and Cleaning
Cleaning of glass ceramic cooktops is different from
cleaning a standard porcelain finish. To maintain and
protect the surface of your new glass ceramic cooktop
follow these basic steps.
Before using your module for the first time, clean
it with the recommended cleaning creme. This helps
protect the top and makes clean-up easier.
DAILY CLEANING: Use only the recommended
cleaning creme on Glass Ceramic.
For normal, light soil:
1. Rub a few drops (less is better) of the recommended
cleaning creme onto the soiled area using a damp paper
towel. Wipe until all soil and creme are removed.
Frequent cleaning leaves a protective coating which
is essential in preventing scratches and abrasions.
2. Clean the surface with the recommended cleaning
creme after each use.
For heavy, burned-on soil:
1. Apply a few drops of the recommended cleaning
creme to the (cool) soiled area.
2. Using a damp paper towel, rub creme into the
burned-on area. As with any burned-on spill, this
may require some effort.
3. Carefully scrape remaining soil with the razor
scraper. Hold the scraper at a 30° angle against the
ceramic surface.
4. If any soil remains, repeat the steps listed above.
For additional protection, after all soil has been
removed, polish the entire surface with the
recommended cleaning creme.
5. Buff with a dry paper towel.
NOTE:
• Using a razor scraper will not damage the surface
if the 30° angle is maintained.
• Be sure to use a new, sharp razor scraper.
Do not use a dull or nicked blade.
• Store the razor scraper out of reach of children.
INSTALLATION INSTRUCTIONS
Before you begin
Electrical Requirements
Read these instructions completely and
carefully.
Important—Save these instructions for local
inspector’s use.
Important—Obser ve all governing codes
and ordinances.
CAUTION: FOR PERSONAL SAFETY,
REMOVE HOUSE FUSE OR CIRCUIT
BREAKER BEFORE BEGINNING
INSTALLATION.
This appliance must be supplied with the proper
voltage and frequency, as listed in these
Installalation Instructions, and connected to an
individual, properly grounded branch circuit,
protected by a circuit breaker or time delay fuse.
Proper electrical ratings should be verified with
listing on product’s rating plate. The rating plate
is located on the right-hand side of the exhaust
plenum.
All wire connections must be made in
accordance with local codes and properly
insulated. Check with your local utility for
governing electrical codes and ordinances. In
the absence of local electrical codes, the National
Electrical Code, ANSI/NFPA No. 70–Latest
Edition, governing electric range installations,
must be followed.
A copy of the National Electrical Code can be
obtained by writing to:
National Fire Protection Association
Batterymarch Park
Quincy, MA 02260
NOTE TO INSTALLER—Be sure to leave
these instructions with the Consumer.
NOTE: This appliance must be properly
grounded.
Unless very knowledgeable in the installation
of this product, engage a professional installer.
Tools You Will Need
• Saw
• Flat blade screwdriver
• Electrician’s pliers
• Duct tape
• Measuring tape or scale
• Carpenter’s square
• Wrench or socket set
• Drill and drill bit
• Sheet metal screws
• Junction box
NOTE: Installation of this unit requires 2 people.
Do not attempt to install without assistance.
30″ Cooktop (Dimensions for reference only)
Unit must be vented to the outside!
219⁄16″
21-9/16"
297⁄8″
29-7/8"
6"
6″
3"
3″
5″
5"
Dia.
28
121⁄4″
12-1/4"
19″
19"
201⁄2″
20-1/2"
27 ⁄2″
27-1/2"
287⁄8″
28-7/8"
1
40"
Long
Step 1
Step 2
Preparing for Installation
Preparing the Base Cabinet
Positioning the cooktop
The cooktop is designed to look best when centered
in a cabinet its same width.
The exhaust vent beneath the cooktop must be
located between wall studs or floor joists so that
ductwork may be installed properly.
At least 6″ must be allowed between side edges
of cooktop and adjacent walls.
This cooktop is designed to fit easily into a variety
of cabinets. However, some cabinets may require
modifications.
Preparing a cabinet that is against a wall
In some cabinets, the sides may need to be scooped
or cut down 2″ as shown, and the corner braces
removed in order to accommodate the unit.
In 75 cm and 90 cm frameless European
cabinets, the back panel may need to be cut
down 5″ to accommodate the unit.
Preparing a peninsula or island type cabinet
In a peninsula or island type cabinet, the sides may
need to be scooped or cut down, and the corner
braces removed in order to accommodate the unit.
1/2″ Flat area
for support
30″
5″ Approx.
for European
cabinets
15″
6″ Min. to
side wall
2″
Approx.
11⁄2″
Avoid placing cabinets above the cooktop unit,
if possible, in order to reduce the hazards
caused by reaching over heated surface units.
If cabinets are placed over the cooktop, the risks
can be reduced by installing a range hood that
projects horizontally a minimum of 5 inches
beyond the bottom of the cabinets.
If cabinetry is used above cooktop, allow a
minimum 30″ clearance between the cooking
surface and the bottom of any unprotected cabinet.
If clearance between cooktop and cabinetry is
less than 30″, cabinet bottom must be protected
with flame retardant millboard at least 1/4″
thick, covered with 28 gauge sheet steel or
0.020″ thick copper. Clearance between cooktop
and protected cabinetry must NEVER BE LESS
THAN 24″.
EXCEPTION: Installation of a listed microwave
oven or cooking appliance over the cooktop shall
conform to the installation instructions packed
with that appliance.
A 15″ minimum must be kept from the side
edge of cooktop to the bottom of any cabinet
not directly above cooktop. If clearance is less
than 15″, adjacent cabinets should be at least
6″ from side edge of cooktop.
Step 3
Rough Preparation of Junction Box
IMPORTANT—FOR PERSONAL SAFETY,
REMOVE HOUSE FUSE OR OPEN
CIRCUIT BREAKER BEFORE PREPARING
JUNCTION BOX.
Install an approved junction box within shaded
area shown in diagram. Junction box must be at
least 101⁄2″ below top of cabinet.
Run conductors from residence wiring to
junction box according to local electrical codes.
9″ CL
4″
101⁄2″
16″
20″
(continued next page)
29
INSTALLATION INSTRUCTIONS
(continued)
Step 4
Step 5A
Preparing the Countertop
Blower to Ductwork Alignment
Clearance between inside front of cabinet and
rear of countertop cutout must be 205⁄8″ in order
to accommodate cooktop depth.
In general, the use of flexible ducting is
discouraged because it can cause severely
restricted airflow. However, if the blower outlet
and the floor or wall duct location do NOT align
well, then flexible METAL ducting can be used
to adapt to an offset. Good alignment without use
of flexible ducting is best.
NOTE:
• Do not exceed the maximum recommended
offset of 3″.
• Do not allow the flexible ducting to kink or
collapse.
• Do stretch the flexible ducting as much as
possible to eliminate as much of the corrugation
as possible.
• Do rotate blower slightly to minimize offset
(see Step 6).
205⁄8″
17⁄8″ Min.
A 1/2″ wide flat area is required around the edge
of opening for support of the unit. The cooktop
unit must be level and sit squarely into
countertop opening.
Carefully cut countertop opening according to
the dimensions shown in the illustration. Be sure
that opening is cut squarely, with sides parallel to
each other and rear exactly perpendicular to sides.
205⁄8″
3″ Max.
Centerline
to Centerline
Offset
287⁄8″
25″
17⁄8″ Min.
Bottom Venting
Step 5B
Step 5
Determine Flexible Ducting’s Equivalent Length
Preparing for Ductwork
NOTE: Ductwork MUST be vented to
outside. DO NOT vent into a wall, ceiling,
crawlspace, attic or any concealed space.
Cut hole in cabinet wall or floor as appropriate
for your installation. Make sure exhaust duct is
located between wall studs or floor joists.
93⁄8″
79⁄16″
153⁄4″
93⁄8″
Rear Wall Venting
30
Back Venting
Downward Venting
1. Measure the actual amount of offset
(maximum 3″ recommended). The effect upon
airflow is dependent upon the amount of offset.
2. Calculate the equivalent ducting allowances
using:
(___ in. offset) x (14 ft. per inch)
= ___ ft. equivalent length.
3. Enter the calculated value into TABLE 1 of
this Installation Instruction.
4. Ensure that the total equivalent length of
ducting does not exceed the maximum
recommendation of 100 feet.
Step 6
Installing the Ductwork
Use minimum 26 gauge galvanized or 24 gauge
aluminum duct in 6″ round or 31⁄4″ x 10″ size, or
combination of both.
PVC duct should be used if installing under a
poured concrete slab.
NOTE: Local building code must be followed in
specifying approved type and schedule of PVC
duct used.
5″ round duct may be used on SHORT DUCT
runs. But, note higher equivalent lengths for
each 5″ dia. piece used. Don’t convert back to
5″ duct after use of 6″ round or 31⁄4″ x 10″ duct.
Always use an appropriate roof or wall cap with
damper. Laundry type wall caps should NEVER
be used.
Thru Cabinet Toe Space
Select downward or wall venting. To convert
blower exhaust direction, remove four nuts
inside the plenum which hold blower and wire
finger guard. Remove blower and rotate so that
exhaust faces downward or rear direction, as
needed. Replace wire finger guard and nuts.
Retighten nuts.
Blower exhaust direction can be adjusted slightly
while in its vertical or horizontal direction by
loosening four nuts holding blower, rotating
blower and retightening nuts.
Use the shortest and straightest duct run
possible. For satisfactory performance the duct
run should not exceed 100 feet equivalent
length. Refer to TABLE 1 of equivalent lengths.
Use TABLE 1 to calculate the total equivalent
length of the ductwork.
Between Floor Joist
Downward Venting
Install ductwork, making male-female
connections in direction of airflow as shown.
Secure all joints with sheet metal screws and
duct tape to assure airtight seal.
Duct Tape Over Seam
and Screw
Inside Wall to Roof
Direct to Outside
Rear Wall Venting
(continued next page)
Air
Flow
Screw
31
INSTALLATION INSTRUCTIONS
(continued)
TABLE 1
Duct Pieces
Calculate Total Equivalent Ductwork Length
Equivalent Number
Equivalent
Length* x Used
= Length
Duct Pieces
Equivalent Number
Equivalent
Length* x Used
= Length
5″ round
to 31⁄4″ x 10″
transition
90° elbow
37 ft. x (
)
=
ft.
6″ round
to 31⁄4″ x 10″
transition
90° elbow
20 ft. x (
)
=
ft.
31⁄4″ x 10″
to 6″ round
transition
5 ft. x (
)
=
ft.
31⁄4″ x 10″
to 6″ round
transition
90° elbow
12 ft. x (
)
=
ft.
Tapered
5″ round
to 6″ round
transition
6 ft. x (
)
=
ft.
5″ round collar
to 6″ round
cap transition
13 ft. x (
)
=
ft.
5″ round
wall cap
with damper
84 ft. x (
)
=
ft.
21 ft. x (
)
=
ft.
5″ round
straight
2.7
x (
ft.)† =
ft.
6″ round
straight
1
x (
ft.)† =
ft.
3 ⁄4″ x 10″
straight
1
x (
ft.)† =
ft.
5″, 90°
elbow
37 ft. x (
)
=
ft.
6″, 90°
elbow
15 ft. x (
)
=
ft.
5″, 45°
elbow
18 ft. x (
)
=
ft.
6″, 45°
elbow
9 ft. x (
)
=
ft.
Flexible
Metal Offset
Adapter
See Calculations
in Step 5A
3 ⁄4″ x 10″
90° elbow
16 ft. x (
)
=
ft.
31⁄4″ x 10″
45° elbow
5 ft. x (
)
=
ft.
31⁄4″ x 10″
90° flat elbow
18 ft. x (
)
=
ft.
6″ round
wall cap
with damper
ft.
31⁄4″ x 10″
wall cap
with damper
27 ft. x (
)
=
ft.
6″ round
roof cap
20
x (
)
=
ft.
6″ round
roof vent
24
x (
)
=
ft.
Subtotal Column 2
=
ft.
Subtotal Column 1
=
ft.
TOTAL DUCTWORK=
ft.
1
ft.
1
5″ round
to 31⁄4″ x 10″
transition
6″ round
to 31⁄4″ x 10″
transition
3 ft. x (
7 ft. x (
Subtotal Column 1
)
)
=
=
ft.
=
ft.
* Equivalent lengths of duct pieces are based
on actual tests and reflect requirements for good
venting performance with any downdraft cooktop.
† Measure and list feet of straight duct used.
Count and list the quantity of all other duct
pieces for the “Number Used” of each type.
IMPORTANT
For maximum efficiency, use the shortest and
straightest duct run possible, with as few fittings
as possible. For satisfactor y performance,
the duct run should not exceed 100 feet
equivalent length.
Venting performance is improved by using
larger diameter duct.
32
Should not exceed 100 feet.
If flexible metal ducting is used, all the equivalent
feet values in the table should be doubled. The
flexible metal duct should be straight and smooth
and extended as much as possible.
DO NOT use flexible plastic ducting.
Vent installation should not exceed 100 feet
equivalent length.
Blower is rated at 400 CFM at 0.1 inch of water
back pressure.
Step 7
Install 1/2″ Flexible Conduit with Supplied
Clamp
NOTE: A clamp
has been
included with
the cooktop for
installing the
1/2″ flexible
conduit.
Clamping
Screw
Clamping
Tab
Clamp
Stop Tab
Clamping
Screw
Clamping
Tab
Remove the screws
holding the wire
compartment cover and
remove the cover.
Remove the clamping
screw and the clamp.
Power Supply Anti-Short
Conduit
Feed the power
Leads
Bushing
supply leads
through the
conduit; be sure
to leave enough
length to
properly
Bushing (Fully Seated)
connect these
leads to the
cooktop power
leads.
Thread the leads through an anti-short bushing
and firmly seat the bushing in the end of the
conduit.
Feed the leads
through the hole in
the wire
compartment.
Lay the conduit
against the side of
the wire
compartment.
Place the clamp
over the
conduit. Make
sure the
bushing is fully
seated against
the stop tab in
the clamp.
Tighten the
clamping screw
until the
clamping tab is
fully seated
against the wire
compartment.
Complete the rest of the installation observing
local codes (see Steps 9 and 10).
When complete reinstall the wire compartment
cover.
Step 8
Installing the Cooktop
Remove grease jar(s) from beneath cooktop to
avoid breakage. Remove vent grille from
cooktop’s surface. Using 2 people, position
cooktop over counter top opening, with power
cable inserted through the opening.
Holding cooktop by side edges, lower it into
countertop opening.
Replace jar(s) and vent grille.
Countertop
Cooktop
Case
Hold Down Bolt
Clip
Clamp
Secure cooktop by tightening hold-down bolts in
bottom of the cooktop case. (2 bolts, 1 per side.)
Stop Tab
(continued next page)
Clamping
Tab
33
INSTALLATION INSTRUCTIONS
(continued)
Step 9
Before Making Electrical Connections
Note to Electrician: The power leads supplied
with this appliance are U. L. recognized for
connection to large gauge household wiring. The
insulation of these leads is rated at temperatures
much higher than the temperature rating of
household wiring. The current carrying capacity
of a conductor is governed by the wire gauge
and also the temperature rating of the insulation
around the wire.
Aluminum Wiring—WARNING: IMPROPER
CONNECTION OF ALUMINUM HOUSE
WIRING TO THE COPPER LEADS CAN
RESULT IN SERIOUS PROBLEMS.
Attach copper wires to aluminum wiring using
special connectors designed and U. L. listed for
joining copper to aluminum. Follow the
connector manufacturer’s recommended
procedure closely.
4-Conductor Branch Circuit
When connecting cooktop to a 4-conductor
circuit, connect the red leads of the cooktop and
the power supply to the branch circuit red lead;
connect the black leads to each other. Separate
the green and white leads of the cooktop.
Connect cooktop white lead to the power supply
and branch circuit neutral leads, which are white
or gray. Ground the unit by connecting the green
conductor of the cooktop to the bare or green
leads of the power supply and branch circuit
(ground leads).
4-Conductor Branch Circuit
Branch Circuit
120V AC
NEUTRAL
Power
Supply
Leads
Cooktop
Power
Leads
Red
Red
Red
White or
Gray
White or
Gray
White
Black
Black
Black
Bare or
Green
Bare or
Green
Green
120V AC
Step 10
GND
Making Electrical Connections
NOTE: The frame of this appliance is grounded
to neutral.
3-Conductor Branch Circuit
When connecting cooktop to a 3-conductor
circuit, connect the red leads of the cooktop and
the power supply to the branch circuit red lead;
connect the black leads to each other. Connect
the green and white leads of the cooktop to the
power supply and branch circuit neutral leads,
which are white or gray.
3-Conductor Branch Circuit
Branch Circuit
120V AC
NEUTRAL
120V AC
34
Power
Supply
Leads
Cooktop
Power
Leads
Red
Red
Red
White or
Gray
White or
Gray
White
Green
Black
Black
Black
Electrical Requirements*
Model #
Voltage
Frequency KW
JP385, JP389 120/240V 60HZ
8.0KW
JP387
120/208V 60Hz
7.6KW
*For reference only. Verify with products rating plate.
QUESTIONS?
USE THIS PROBLEM SOLVER
MODULES ARE
NOT FUNCTIONING
PROPERLY
• Difficulty may be in the main distribution panel of your house, caused by a
blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit
breaker, depending on nature of the power supply. If a circuit breaker is
involved, reset it. If the control box uses fuses, the circuit fuse (a cartridge-type)
should be changed, BUT ONLY BY SOMEONE FAMILIAR WITH
ELECTRICAL CIRCUITS. If, after performing 1 of these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request their
building management to perform this check before calling for service.
• Controls are not properly set or wrong control is set for the module or element
you are using.
• Entire surface unit module is not plugged in properly.
• If any module fails to heat—switch the module to the other side of cooktop.
If it operates on that side, then switch may be at fault. If it does not heat,
indications are that there is a malfunctioning component in the module.
COIL SURFACE
UNITS ARE NOT
FUNCTIONING
PROPERLY
• Surface units are not plugged in solidly.
• Reflector pans are not set securely in the cooktop.
• Surface unit controls are not properly set or wrong surface unit control set
for unit you are using.
GRILL OR GRIDDLE UNIT
IS NOT FUNCTIONING
PROPERLY
• Heating element is not plugged in solidly.
• Grill or Griddle heating element controls are not properly set.
• To use the entire surface of the grill or griddle, it is necessary to turn on the
front and rear surface unit control settings for the side you are using.
FOODS STICK
TO GRILL OR
GRIDDLE
• Griddle was not pre-seasoned before first use.
• Heat setting is too high.
• Coating of griddle has been damaged by use of sharp instruments or
abrasive cleaners.
EXCESSIVE SMOKE
FROM GRILLED MEATS
• Accumulated grease in reflector pan or food soils on grate are causing
excess smoke.
• Fats not trimmed from meats prior to cooking.
COOKTOP
FEELS HOT
• Make sure flat-bottomed pans are used.
• Using the vent will help keep the cooktop cooler.
RADIANT SURFACE UNITS
WILL NOT MAINTAIN A
ROLLING BOIL AND/OR
FRYING RATE IS NOT
FAST ENOUGH
• Absolutely flat pans must be used. If light can be seen between the pan
bottom and a straight edge, the radiant surface units will not operate properly.
(continued next page)
35
The Problem Solver
POSSIBLE CAUSE
Installation Instructions
PROBLEM
PROBLEM SOLVER
(continued)
PROBLEM
POSSIBLE CAUSE
TINY SCRATCHES
(may appear as cracks) OR
ABRASIONS ON RADIANT
COOKTOP GLASS SURFACE
• Incorrect cleaning methods have been used, cookware with rough bottoms has
been used, or coarse particles (salt or sand) were between the cookware and the
surface of cooktop. Use recommended cleaning procedures, be sure cookware
bottoms and cookware are clean before use, and use cookware with smooth
bottoms. Tiny scratches are not removable but will become less visible in
time as a result of cleaning.
METAL MARKINGS
(may appear as scratches on
radiant cooktop glass surface)
• Do not slide aluminum cookware across the surface. Use recommended
cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, encrusted boilovers or grease
spatters remain on the surface. Use a razor scraper and recommended
cleaning procedure.
DARK STREAKS OR SPECKS
ON RADIANT MODULE
• Use a razor scraper and recommended cleaning procedure.
AREAS OF
DISCOLORATION
ON RADIANT
SURFACE COOKTOP
• Mineral deposits from water or food can be removed with Cook Top
Cleaning Creme.
HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE RADIANT SURFACE
• Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.
Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
a cool area outside the surface unit. Let the cooktop cool. Clean with Cook Top
Cleaning Creme.
FREQUENT CYCLING
OFF AND ON OF RADIANT
SURFACE UNITS
• Incorrect cookware used. Use only flat cookware to minimize cycling.
If you need more help…call, toll free:
GE Answer Center®
800.626.2000
consumer information service
36
NOTES
The Problem Solver
37
NOTES
38
We’ll Be There
With the purchase of your new GE appliance, receive the assurance that if you ever need
information or assistance from GE, we’ll be there. All you have to do is call—toll-free!
GE Answer Center®
800.626.2000
Whatever your question about any GE major appliance, GE Answer Center®
information service is available to help. Your call—and your question— will be
answered promptly and courteously. And you can call any time. GE Answer
Center® service is open 24 hours a day, 7 days a week.
In-Home Repair Service
800-GE-CARES (800-432-2737)
For Customers With Special Needs…
2’ 6"
TBXTOLITE
ON WALL
SINGLE CONTROL
FAUCET
6’ 10"
8"
5"
1’ 0"
7"
3’
1/8"
800.626.2000
6"
5"
FLUORESCENT
FIXTURE
THIS LIGHT CAN
BE INSTALLED
IN BOTTOM OF
WALL CABINETS
2’ 10"
SECTION A-A
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.
SINK SHOULD ALSO BE UNDERCOATED
SCALE 1’=1"
Upon request, GE will provide
Braille controls for a variety of GE
appliances, and a brochure to
assist in planning a barrier-free
kitchen for persons with limited
mobility. To obtain these items,
free of charge, call 800.626.2000.
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.
Service Contracts
800-626-2224
You can have the secure feeling that GE Consumer Service will still be there
after your warranty expires. Purchase a GE contract while your warranty is still
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you’re assured of future service at today’s prices.
Parts and Accessories
800-626-2002
Individuals qualified to service their own appliances
can have parts or accessories sent directly to their home.
The GE parts system provides access to over 47,000
parts…and all GE Genuine Renewal Parts are fully
warranted. VISA, MasterCard and Discover cards
are accepted.
User maintenance instructions contained in this guide
cover procedures intended to be performed by any user.
Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Consumer Services
A GE consumer service professional will provide expert repair service,
scheduled at a time that’s convenient for you. Many GE Consumer Service
company-operated locations offer you service today or tomorrow, or at your
convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays).
Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit.
YOUR GE BUILT-IN COOKTOP
WARRANTY
Staple sales slip or cancelled check
here. Proof of original purchase date
is needed to obtain service
under warranty.
WHAT IS COVERED
FULL ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor in your
home to repair or replace any part of
the cooktop that fails because of a
manufacturing defect.
***********************
FULL FIVE-YEAR WARRANTY
(on radiant/halogen models) For
five years from the date of original
purchase, we will provide, free of
charge, parts and service labor in your
home to repair or replace the glass
cooktop due to:
• Cracking of the glass cooktop
due to thermal shock
• Discoloration of the glass cooktop
• Wear off of the pattern on the glass
cooktop
• Cracking of the rubber seal between
the glass top and the frame
• Burn out of any of the radiant
or halogen surface units.
This warranty is extended to
the original purchaser and any
succeeding owner for products
purchased for ordinary home use
in the 48 mainland states, Hawaii
and Washington, D.C. In Alaska the
warranty is the same except that it is
LIMITED because you must pay to
ship the product to the service shop
or for the service technician’s travel
costs to your home.
All warranty service will be
provided by our Factory Service
Centers or by our authorized
Customer Care® servicers during
normal working hours.
Should your appliance need
service, during warranty period or
beyond, call 800-GE-CARES
(800-432-2737).
WHAT IS NOT COVERED
• Service trips to your home to
teach you how to use the product.
Read your Use and Care material.
If you then have any questions
about operating the product,
please contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:
GE Answer Center®
800.626.2000
consumer information service
• Improper installation.
If you have an installation
problem, contact your dealer or
installer. You are responsible for
providing adequate electrical,
gas, exhausting and other
connecting facilities as described
in the Installation Instructions
provided with the product.
• Replacement of house fuses or
resetting of circuit breakers.
• Damage to the glass cooktop
caused by use of cleaners other
than the cooktop creme provided
with the product.
• Damage to the glass cooktop caused
by hardened spills of sugary materials
or melted plastic that are not
cleaned according to the directions
in the Use and Care Guide.
• Damage to the product due to
misuse or abuse.
• Failure of the product if it is used
for other than its intended purpose
or used commercially.
• Damage to product caused by
accident, fire, floods or acts of God.
WARRANTOR IS NOT
RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company
If further help is needed concerning this warranty, write:
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225
Part No. 164D2966P185
Pub No. 49-8672
D-952-893-0
5-95
JP385
JP387
JP389
CG
Printed in the United States