GE Appliances
Dehumidifiers
Owner’s Manual
AHG20
SAFETY PRECAUTIONS
When using this dehumidifier, always follow basic safety precautions, including the following:
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■ This dehumidifier must be properly
installed and grounded as described in this
manual before it is used.
■ Never operate this dehumidifier in an area
that is likely to accumulate standing water.
If this condition develops, for your safety
disconnect the power supply before
stepping into the water.
■ Never unplug your dehumidifier by
pulling on the power cord. Always grip
plug firmly and pull straight out from the
receptacle.
■ Repair or replace immediately all electric
service cords that have become frayed
or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage
along its length or at either the plug or
connector end.
■ Turn the humidity control to OFF and
unplug your dehumidifier before making
any repairs or cleaning.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
■ For your safety, do not store or use
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Pub. No. 49-7381-1
6-00 JR
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
The dehumidifier should always be plugged
into its own individual electrical outlet which
has a voltage rating that matches the rating
plate.
Operating Instructions
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
WARNING!
USE OF EXTENSION CORDS
Troubleshooting Tips
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an extension cord.
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
USE OF ADAPTER PLUGS
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an adapter plug.
However, if you must use an adapter, where
local codes permit, a temporary connection may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available at
most local hardware stores.
Customer Service
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the
power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
If the adapter ground terminal breaks, DO NOT
USE the dehumidifier until a proper ground
has been established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
2
GE & You, A Service Partnership.
Fill out the Consumer Product Registration Card.
Safety
Precautions . . . . . . . .Front Cover, 2
How to Connect Electricity . . . . . .2
Use of Extension Cords . . . . . . . . .2
Use of Adapter Plugs . . . . . . . . . .2
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
Safety Instructions
IMPORTANT!
Safety Information
FOR YOUR RECORDS
Write the model and serial numbers here:
#
You can find them on a label on the back of the dehumidifier
behind the bucket.
Controls . . . . . . . . . . . . . . . . . . . .4
Location . . . . . . . . . . . . . . . . . . . . .4
Removing Collected Water . . . . . .5
Cleaning the Air Filter . . . . . . . . . .5
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Operating Instructions
#
Operating Instructions
READ THIS MANUAL
Troubleshooting Tips
Before You
Call For Service . . . . . . . . . . . . . . .6
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
Troubleshooting Tips
Inside you will find many helpful hints on how to use and maintain
your dehumidifier properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of
your dehumidifier.
Customer Service
3
Customer Service
Warranty . . . . . . . . . . . . . . . . . . . .7
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
Safety Instructions
About the controls and features of the dehumidifier.
OFF
CURRENT
HUMIDITY
WATER FULL
DEHUMIDIFY
70-60% AUTOMATIC ON/OFF
60-50% AUTOMATIC ON/OFF
CONTINUOUS RUN
CLEAN AIR (FAN ONLY)
FUNCTION
Operating Instructions
Controls
WATER FULL Indicator
FUNCTION
Blinks when the bucket is full or not in place.
When you first plug in the dehumidifier, it
goes through a self-test. When the OFF light
comes on, keep pressing the FUNCTION pad
to make your selection.
DEHUMIDIFY Indicator
Lights when the compressor (dehumidifying
function) is on.
CURRENT HUMIDITY Display
Shows the ambient humidity. The range
displayed is 39-95%. If the current humidity is
below 39%, it will still show 39.
Auto Defrost Feature
Troubleshooting Tips
When frost builds up on the cooling coils,
the compressor will cycle off until the frost
disappears. The fan continues to run.
70-60% AUTOMATIC ON/OFF
The dehumidifier runs when the humidity
in the room exceeds 70%. The compressor
stops but the fan will run when the humidity
is below 60%.
60-50% AUTOMATIC ON/OFF
Same as above, but at 60% and 50%.
CONTINUOUS RUN
Continuously dehumidifies until bucket is
full or humidity is below 35%.
CLEAN AIR (FAN ONLY)
The compressor is off, but the fan runs.
Choosing a Location
■ The dehumidifier must be operated in an enclosed
area to be most effective.
■ Close all doors, windows and other outside openings
to the room.
A dehumidifier operating in a basement will
have little or no effect in drying an adjacent
enclosed storage area, such as a closet, unless
there is adequate circulation of air in and out
of the area.
Customer Service
Place the dehumidifier in a location that does
not restrict air flow into the rear coil or out the
front grille.
Air Direction
Make sure the louvers are open before starting the unit.
The louvers can be adjusted to blow air upward or
straight out.
4
It is normal for the surrounding air to become
slightly warmer as the dehumidifier operates.
This warming effect further reduces the relative
humidity of the surrounding air.
Louvers
There are 2 ways to remove collected water:
Use the bucket. When the bucket is full,
the WATER FULL indicator blinks and the
unit beeps 3 times and stops. Wait a few
minutes before removing the bucket to
allow the water to stop dripping.
To remove: Tilt the bucket forward then
lift carefully. After emptying, clean and
replace it.
Use a hose. Water can be automatically
emptied into a drain by attaching a length
of thin-wall rubber or plastic tubing with an
inside diameter of 1/2 inch. Use a screwdriver
to remove the knockout at the back. Attach
the tubing to the connector through the hole.
The tubing should lead to the drain with no
sharp bends.
Safety Instructions
Removing Collected Water
Operating Instructions
Bucket
Cleaning the Grille and Case
Turn the dehumidifier off and remove the plug
from the wall outlet before cleaning.
Use water and a mild detergent to clean the inlet
and outlet grilles. Do not use bleach or abrasives.
Troubleshooting Tips
Air filter
NOTE: The charcoal filter has been packed separately, in the
bucket, in the front of the unit. Remove the wrap and insert it
in the filter frame with the darker surface up.
The air filter is on the back of the dehumidifier.
It should be checked and cleaned at least every
2 to 3 weeks or more often if necessary.
Vacuum the nylon filter or wash with water.
Make sure it is dry before replacing it.
The charcoal filter should be replaced every
3 to 6 months or when the inside surface has
changed from white to a dark color.
Call 800-626-2002 to order a replacement.
To remove: Turn the dehumidifier off and lift out
the filter on the back of the unit.
Nylon filter
Customer Service
Charcoal filter
5
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Possible Causes
What To Do
Dehumidifier
does not start
The dehumidifier
is unplugged.
• Make sure the dehumidifier plug is pushed completely
into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
The bucket is full.
• The dehumidifier automatically turns off when this
occurs. Empty the bucket.
Did not allow enough time
to remove the moisture.
• When first installed, allow at least 3 or 4 days to maintain
the desired dryness.
Airflow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
Dehumidifier does not
dry the air as it should
• Clean the filter.
The control may not
be set correctly.
• Choose a lower humidity range or CONTINUOUS RUN.
Doors and windows may not
be closed tightly.
• Check that all doors, windows and other openings are
securely closed.
Clothes dryer may be
blowing moisture-laden
air into the room.
• Install the dehumidifier away from the dryer. The dryer
should be vented to the outside.
Room temperature
is too low.
• The unit will not operate satisfactorily if the room
temperature is below 60°F.
Area to be dehumidified
is too large.
• Check with your dealer to see if the capacity is adequate.
Doors and windows are open.
• Close all doors and windows to the outside.
Frost appears on
the coils or bucket
Dehumidifier has been
recently turned on or
room temperature is
below 60°F.
• This is normal. Frost will usually disappear within
60 minutes.
Fan noise
Air is moving through
the dehumidifier.
• This is normal.
Water on floor
Connection may be loose.
• Check the hose if one is attached.
Dehumidifier runs
too much
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Instructions
Before you call for service…
6
Dehumidifier Warranty
Safety Instructions
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care ® technician. For service,
call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dehumidifier which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
original purchase
Any part of the sealed system (the compressor, condenser, dehumidifying coil and all
connecting tubing) if it should fail due to a defect in materials or workmanship.
During this five-year warranty, GE will also provide, free of charge, all labor and
in-home service to repair or replace any part of the sealed system.
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Service trips to your home to teach you how to use
the product.
■ Improper installation. If you have an installation
problem, or if the dehumidifier is of improper
dehumidifying capacity, contact your dealer or installer.
You are responsible for providing adequate electrical,
plumbing and other connecting facilities.
■ Failure of the product resulting from modifications to
the product or due to unreasonable use including failure
to provide reasonable and necessary maintenance.
■ In commercial locations labor necessary to move the
unit to a location where it is accessible for service by
an individual technician.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Failure due to corrosion on models not corrosionprotected.
■ Damage to the product caused by improper power
supply voltage, accident, fire, floods or acts of God.
■ Incidental or consequential damage to personal property
caused by possible defects with this dehumidifier.
Troubleshooting Tips
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Customer Service
7
Safety Instructions
Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Customer Service
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
8
Printed in Taiwan