Nautilus™
Dishwashers
GE Appliances
www.geappliances.com
Owner’s Manual
GHD3500 series
GSD3400 series
GSD3600 series
GSD3700 series
GSD3900 series
165D4700P220 49-5894 7-00 JR
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your new
dishwasher will be part of
your family for many years.
And we hope you will be part
of ours for a long time to
come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Fill out and return the Consumer Product
Ownership Registration card that is packed
with this product. If you cannot find it,
please send in the duplicate card printed in
the back of this manual.
Write the model and serial
numbers here.
#
#
You can find them on the tub wall just
inside the door.
Staple sales slip or cancelled check
here.
Proof of the original purchase date is
needed to obtain service under the
warranty.
2
Safety Information . . . . . .4–7
Safety Information
GE & You,
A Service Partnership.
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Control Panel . . . . . . . . . . . . . .8
Control Settings . . . . . . . . .9, 10
Dial Cycles . . . . . . . . . . . .10, 11
Using the Dishwasher . . .12, 13
Loading the
Dishwasher Racks . . . . . .14, 15
Care and Cleaning . . . . . .16, 17
Optional Accessories . . . .18, 19
Review the Section on
Troubleshooting Tips
Troubleshooting Tips
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
If You Need Service
Customer Service
Product Registration . . . . . . . .29
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Customer Service
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
800.626.2000, 24 hours a day,
7 days a week.
Before You
Call For Service . . . . . . . . 20–24
Troubleshooting Tips
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Operating Instructions
Read this Manual
Operating Instructions
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Operating Instructions
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
Customer Service
Troubleshooting Tips
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
4
Safety Information
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
PROPER INSTALLATION
AND MAINTENANCE
■ Connect to a grounded
metal, permanent wiring
system; or run an equipmentgrounding conductor with
the circuit conductors and
connect to the equipmentgrounding terminal or lead
of the appliance.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
servicing should be referred
to a qualified technician.
Troubleshooting Tips
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
Operating Instructions
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
us toll-free at the GE Answer Center®, 800.626.2000.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance. NOTE: Turning
the dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
qualified technician service
your appliance.
Customer Service
5
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
DO NOT…
■ Do not tamper with controls.
Operating Instructions
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
Customer Service
Troubleshooting Tips
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
6
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
Safety Information
WHEN USING YOUR DISHWASHER
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
Troubleshooting Tips
■ Do not wash plastic items
unless marked dishwasher
safe or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
Operating Instructions
■ Use only powder, tabs or
liquid detergents or wetting
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
Customer Service
Read and follow this
Safety Information carefully.
SAVE THESE INSTRUCTIONS
7
Safety Information
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
Models GSD3415, GSD3425, GSD3435,
GSD3610, GSD3620, and GSD3630
START DELAY
(HRS)
2
HOT START
OPTION
1
START
3
SHORT
WASH
4
ENERGY OPTIONS
5
CYCLE
ON
6
CYCLES
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
HOT
START
HEATED
DRY ON
HI TEMP
WASH
RESET
OPTIONS
PLATE WARMER
(HEATED DRY ON)
Operating Instructions
RINSE ONLY
(HEATED DRY OFF)
1
3
2
Model GSD3732
START DELAY
(HRS)
2
1 START
3
SHORT
WASH
4
ENERGY OPTIONS
CYCLE
ON
5
CYCLES
OFF
HEAVY
WASH
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HI TEMP
WASH
HI TEMP
RINSE
HEATED
DRY
RESET
OPTIONS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
Troubleshooting Tips
1
3
2
Models GSD3715, GSD3725, GSD3735, GHD3515, GHD3525, and GHD3535
HOT START
OPTION
1
START DELAY
(HRS)
2
3
6
5
CYCLE
ON
START
SHORT
WASH
4
ENERGY OPTIONS
CYCLES
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HOT
START
HI TEMP
WASH
HEATED
DRY ON
RESET
OPTIONS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
2
1
3
2
1
START
SHORT
WASH
4
START DELAY
(HRS)
3
Customer Service
Models GSD3912, GSD3922, and GSD3933
ENERGY OPTIONS
5
CYCLE
ON
6
CYCLES
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HI TEMP
WASH
HI TEMP
RINSE
HEATED
DRY ON
RESET
OPTIONS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
1
8
2
3
Safety Information
Control Settings
1
Cycles
POTS & PANS
10.2 gal., 68 min. Prewash Prewash Prewash Main wash
Prerinse Prerinse Final rinse
or
HEAVY WASH For heavily soiled dishes or cookware with dried-on
or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
adds 1.5 gal., 30 min to selected cycle. Rinse
Operating Instructions
HOT START
start selected cycle
Preheats wash water to correct temperature.
NORMAL WASH
8.7 gal., 68 min. Prewash Prewash Main wash Prerinse
Prerinse Final rinse
For loads of everyday dishes, glasses and cookware
with medium soils. NOTE: Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH will save energy and water.
LIGHT WASH
7.3 gal., 68 min. Prewash Prewash Main wash Prerinse Final rinse
For dishes with light soils.
CHINA CRYSTAL
5.8 gal., 68 min. Prewash Main wash Prerinse Prerinse Final rinse
Troubleshooting Tips
For lightly soiled china and crystal.
SHORT WASH For quickly washing loads of everyday dishes with
medium soils that have not dried on, such as loads
consisting mostly of glasses.
RINSE ONLY
2.8 gal., 9 min. Prerinse Final rinse
For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This
cycle will take approximately 32 minutes.
Energy Options
Customer Service
2
HI TEMP Provides extra heat for best performance. It is used
WASH best with heavily-soiled dishes.
HI TEMP RINSE Turns on the heater in final rinse cycles to help
prevent spotting on dishware. This option may be
turned ON or OFF during the wash cycle.
HEATED DRY ON/ Turns the drying heater on for fast drying. Available
HEATED DRY on all wash cycles except RINSE ONLY. Adds
approximately 31 minutes to the cycle.
HEATED DRY OFF Drying heater is turned off. Dishes dry naturally.
9
Safety Information
About the dishwasher control panel.
Control Settings
Start
3
■ Make sure the Dial is at an OFF position.
■ Select the desired Cycle and Options. Indicators will
show selections.
Operating Instructions
■ Turn the Dial to the desired Cycle. Don’t turn it past
the Selected Cycle position, or you could accidentally
miss a rinse.
■ Latch the door. Cycle On lights up. There is a time
delay between start-up and water fill so you will not
hear any wash action right away.
About the dial cycles.
HOT START
OPTION
1
2
Short Wash
START
3
SHORT
WASH
6
5
4
Troubleshooting Tips
START DELAY
(HRS)
OFF
For quickly washing loads of everyday dishes with medium
soils that have not dried on.
Slowly turn the Dial to
Select the NORMAL WASH
cycle and any options.
SHORT WASH.
1
PLATE WARMER
(HEATED DRY ON)
3
RINSE ONLY
(HEATED DRY OFF)
Customer Service
3
6
5
4
START DELAY
(HRS)
HOT START
OPTION
1
2
OFF
PLATE WARMER
(HEATED DRY ON)
2
10
4
Latch the door to start
the cycle.
Rinse Only
START
SHORT
WASH
For rinsing partial loads that will be washed later. Do not use
detergent.
Slowly turn the Dial to
Make sure HEATED DRY
is not selected.
RINSE ONLY.
1
RINSE ONLY
(HEATED DRY OFF)
Be sure the door is
unlatched.
2
3
Be sure the door is
unlatched.
4
Latch the door to start
the cycle.
Plate Warmer
START
6
5
4
3
SHORT
WASH
For warming clean dishes and serving plates. This cycle will
take approximately 32 minutes.
Load clean dishware
Slowly turn the Dial
to be warmed.
to PLATE WARMER.
1
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
2
3
START
3
4
5
6
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
3
4
5
6
Be sure the door is
unlatched.
Latch the door to start
the cycle.
1
Be sure the door is
unlatched.
2
Select the wash cycle and
option you want.
3
Slowly turn the Dial to
desired time. The CYCLE
ON light will come on.
4
Latch the door to start
the cycle.
Troubleshooting Tips
OFF
5
The START DELAY will allow you to delay the start time of any
cycle not on the Dial automatically for up to either 5 or 6 hours
(depending on the model).
(HEATED DRY OFF)
START DELAY
(HRS)
Select HEATED DRY.
Start Delay
SHORT
WASH
HOT START
OPTION
1
2
4
Hot Start
START
SHORT
WASH
Preheats wash water to correct temperature.
1
Select the HOT START
cycle and any other
option.
2
Be sure the door is
unlatched.
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
3
Slowly turn the Dial to
HOT START.
4
Latch the door to start
the cycle.
Operating Instructions
START DELAY
(HRS)
HOT START
OPTION
1
2
Safety Information
START DELAY
(HRS)
HOT START
OPTION
1
2
Customer Service
11
Safety Information
Using the dishwasher.
Check the Water Temperature
Operating Instructions
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Use Jet-Dry ® Rinse Agent
Jet-Dry® rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
Troubleshooting Tips
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Dish Preparation Prior to Loading
Customer Service
■ No pre-rinsing of normal food soil is required.
■ Scrape off hard soils including bones, toothpicks, skins, and
seeds.
■ Remove large quantities of any remaining food.
■ Remove leafy vegetables, meat trimmings, and excessive amounts
of grease or oil.
■ Remove acidic food soils that can discolor stainless steel.
12
Safety Information
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to wash dishes.
Operating Instructions
The amount of detergent to use depends on whether your water is
hard or soft. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without it,
lime can build up in the water valve, which could stick while open and
cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called etching.
Open cup
Troubleshooting Tips
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
except RINSE ONLY require detergent in the
main cup. Wash cycles with two washes will also
use the open cup. When using automatic
dishwashing detergent tabs, simply place
one tab in the main cup and close.
Main cup
Be sure the Dial is OFF before adding
detergent. Otherwise, the detergent cup will not
close and latch properly. Add detergent then close the main cup.
NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
Forget to Add a Dish?
Customer Service
A forgotten dish can be added any time before the main wash.
1 Push the door latch to the left.
the water calms, open the door. Steam may rise out of the
2 Once
dishwasher.
3 Add forgotten dishes.
4 Close the door and push the latch to the far right.
13
Safety Information
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
Operating Instructions
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
The cup shelf (on some models) may be placed in
the up or down position to add flexibility.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
Troubleshooting Tips
An upper wash arm (on some models) is located above the
top rack. Check to make sure that tall items will not block
rotation of this arm.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Customer Service
A second wash tower (on some models) is located
in the top rack. Water from the wash tower in the
lower rack shoots up into this wash tower and out
the openings at the top. When loading items
around this wash tower do not block the top
openings.
Don’t block or load tall things next to the
Wash Tower.
Also, be careful not to let a portion
of an item such as a pot or dish
handle extend through the bottom
rack. This could block the wash arm
and cause poor washing results.
14
Safety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
Operating Instructions
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the sides. Load platters,
pots and bowls along the sides, in corners, or in
the back. The soiled side of items should face the
center of the rack.
Silverware Basket
Single basket
(on some models)
Troubleshooting Tips
Don’t let any
item extend
through bottom.
Put flatware in the removable basket with fork and
knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
To increase the flexibility of the lower rack, the
silverware basket may be split (on some models).
Grasp the basket at opposite corners and slide
apart. The basket sections should be placed in the
lower rack by hanging them on the top hoop.
Customer Service
A cover can be lowered to
either side to secure
lightweight items from
the effects of the
vigorous wash action.
Split basket
(on some models)
15
Safety Information
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Operating Instructions
off electrical power to the dishwasher. Remove
1 Cut
fuses or trip circuit breaker.
Sump cover screws
off the water supply and disconnect the water
2 Turn
inlet line from the water valve.
water from the inlet line and water valve.
3 Drain
(Use a pan to catch the water.)
4 Reconnect the water inlet line to the water valve.
the plastic sump cover in the tub
5 Remove
bottom and use a sponge to soak up water in the
Customer Service
Troubleshooting Tips
rubber boot.
16
Safety Information
Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
Check the air gap any time your
dishwasher isn’t draining well.
Operating Instructions
off the dishwasher and lift off the chrome
1 Turn
cover.
2 Unscrew the plastic cap and clean with a toothpick.
Troubleshooting Tips
Customer Service
17
Safety Information
About optional accessories.
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or
Discover cards accepted) by calling 800-626-2002.
Operating Instructions
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels— Replacement door panels and lower access panels
are available in the following colors:
■ GPF400A (Almond)
■ GPF400B (Black)
■ GPF400W (White)
Troubleshooting Tips
Wood panel trim kit— This accessory contains trim and instructions
for you to supply and install a 1⁄4″ thick decorative wood door and
lower access panel:
■ GPF425A (Almond)
■ GPF425B (Black)
■ GPF425W (White)
NOTE: The GPF100 dishwasher door spring kit must also be ordered
and installed when the door panel weighs four lbs. or more.
Trimless panel kit— This accessory contains parts and instructions
for you to supply and install a 3⁄4″ thick decorative wood door and
lower access panel:
Customer Service
■ GPF475
NOTE: The GPF100 dishwasher door spring kit will be included with
the trimless panel kit and must be installed with it.
18
Safety Information
About optional rack accessories.
Baby Bottle Holder
Part Number: WX69X200
■ Prevents movement of baby bottles during the
dishwasher cycle
■ Snaps easily onto any dishwasher upper rack
■ Eliminates hand washing
■ Fits all baby bottles
You can order a package of 5 Baby Bottle Holders, at extra
cost, by calling 800-626-2002, or through the Internet at
www.geappliances.com (Visa, MasterCard, or Discover
cards accepted).
Operating Instructions
For best results,
the Baby Bottle
Holder should
be installed on
the upper rack
of the dishwasher.
Troubleshooting Tips
Customer Service
19
Safety Information
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first
and you may not need to call for service.
Problem
Possible Causes
What To Do
Noise
Some of the sounds
you’ll hear are normal
• Hard food disposal
shredding action.
Operating Instructions
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
Customer Service
Troubleshooting Tips
• Water draining out of the
tub immediately after you
touch START/RESET pad.
20
Utensils are not secure
in the rack or something
small has dropped into
the rack
• Make sure everything is
secured in dishwasher.
Motor hums
• Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF
and slide the door latch
to the left.
Water standing in
the bottom of the tub
This is normal
• A small amount of clean
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Safety Information
Problem
Possible Causes
What To Do
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap,
clean it.
Operating Instructions
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic dishwasher
detergents to avoid sudsing.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
Stained tub interior
• Always wipe up rinse agent
spills immediately.
Detergent with
colorant was used
• Some detergents contain
colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any discoloration.
If cup is discolored, change to
detergent without any colorant.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY cycle
(on some models) after adding
the dish to the load can
decrease the level of staining.
Customer Service
Rinse agent
was spilled
Troubleshooting Tips
• To remove suds from the tub,
open the dishwasher and let
suds evaporate. Add 1 gallon
of cold water to the tub. Close
the door until it locks into
place. Pump out water by
pressing START/RESET, then
immediately press START/RESET
again. Repeat if necessary.
21
Safety Information
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Dishes and flatware
not clean
Low inlet water
temperature.
• Make sure inlet water
temperature is correct
(see page 12).
Water pressure is
temporarily low
• Turn on a faucet. Is water
coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware
does not block the
detergent dispenser or the
wash arm.
Extremely hard water
• Use Jet-Dry® rinse agent to
remove spots and prevent
new film build-up.
Operating Instructions
• Use HOT START option.
Troubleshooting Tips
Spots and filming
on glasses and
flatware
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
• To remove stubborn spots
and pre-existing film from
glassware:
1 Remove all metal utensils
from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
Customer Service
5 Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
22
6 Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
What To Do
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater
temperature.
Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild,
abrasive cleaner.
Yellow or brown film
on inside surfaces
Tea or coffee stains
• Remove the stain by hand,
using a solution of 1/2 cup
bleach and 3 cups warm
water.
Operating Instructions
Possible Causes
Safety Information
Problem
White film on inside
surfaces
• A special filter in the water
supply line is the only way
to correct this problem.
Contact a water softener
company.
Hard water minerals
• To clean the interior, apply
dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
Customer Service
An overall yellow or
brown film can be caused
by iron deposits in water
Troubleshooting Tips
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
23
Safety Information
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water
temperature is correct
(see page 12).
Operating Instructions
• Select HI TEMP RINSE
and/or HEATED DRY.
Rinse agent dispenser
is empty
• Check the rinse agent
dispenser.
Control panel
responded to inputs
but dishwasher never
filled with water
Door latch may not be
properly seated
• Call for service.
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset
circuit breaker. Remove
any other appliances from
the circuit.
Customer Service
Troubleshooting Tips
• Try resetting the
START/RESET pad.
24
Steam
This is normal
• Steam comes through
the vent by the door latch
during drying and when
water is being pumped out.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened
and the cycle was
interrupted during or
after the main wash
portion
• Do not interrupt the cycle
anytime during or after
main wash.
The incoming water
temperature was too low
• Raise the water heater
temperature to 120°F.
Safety Information
Notes
Operating Instructions
Troubleshooting Tips
Customer Service
25
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Information
Notes
26
Safety Information
Operating Instructions
Troubleshooting Tips
Customer Service
27
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Information
Notes
28
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus™—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✂ Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
29
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
2
After mailing
the registration below,
store this document in
a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
3
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
✂ Cut here
Consumer Product Ownership Registration
Model Number
Serial Number
nt
orta
ImpMail
ay!
Tod
Mr. l
Ms. l
First
Name
Mrs. l Miss l
Last
Name
Street
Address
E-mail Address
Apt. #
City
Month
Date Placed In Use
Day
Year
State
Zip
Code
Phone
Number
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
30
Safety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this full one-year
warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
Second Year
From the date of the
original purchase
Any part of the Water Distribution System which fails due
to a defect in materials or workmanship. Associated
inlet and drain plumbing parts are not covered by this
warranty. During this second-year limited warranty, you
will be responsible for any labor or in-home service costs.
Ten Years
From the date of the
original purchase
The PermaTuf ® tub or door liner, if it fails to contain water
due to a defect in materials or workmanship such as
cracking, chipping, peeling or rusting. During this full
ten-year warranty, GE will also provide, free of charge,
all labor and in-home service to replace the defective
part.
Operating Instructions
For The Period Of:
Troubleshooting Tips
What GE Will Not Cover:
■ Service trips to your home to teach you
how to use the product.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Improper installation.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■ Cleaning or servicing of the air gap
device in the drain line.
Customer Service
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
31
Safety Information
Service Telephone Numbers.
GE Answer Center ® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Service Contracts 800-626-2224
Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Customer Service
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
32
Printed in Louisville, KY