Dishwashers
GEAppliances.com
Safety Instructions . . . . . . . . . . 2, 3
Owner’s Manual
Operating Instructions
EDW1500
GSD3200
GSD3400
GSD3500
GSD3600
GSD3660
GSD3735
GSD3800
GSD3900
Care and Cleaning . . . . . . . . . . . . .9
Control Panels . . . . . . . . . . . . . . . . .4
Control Settings . . . . . . . . . . . . . . . 5
Dial Cycles . . . . . . . . . . . . . . . . . . . .6
Loading the Dishwasher Racks . .8, 9
Optional Accessories . . . . . . . . . . .10
Using the Dishwasher . . . . . . . . .7, 8
Troubleshooting Tips . . . . . . 11, 12
Consumer Support
Consumer Support . . . . . Back Cover
Product Registration . . . . . . . . 13, 14
Warranty . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial
numbers here:
Model # ____________________
Serial # ____________________
You can find them on a label on the
tub wall just inside the door.
165D4700P243-1
49-5917-2
06-02 JR
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or death.
WATER HEATER SAFETY
Under certain conditions, hydrogen gas may be produced in a water heater that has not been
used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
Operating Instructions
If the hot water has not been used for two weeks or more, prevent the possibility of damage or
injury by turning on all hot water faucets and allow them to run for several minutes. Do this
before using any electrical appliance which is connected to the hot water system. This simple
procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not
smoke or use an open flame or appliance during this process.
Use this appliance only for its intended purpose as described in this Owner’s Manual.
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at GEAppliances.com.
Troubleshooting Tips
■ Connect to a grounded metal, permanent
wiring system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.
■ Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock. Check with a qualified electrician
or service representative if you are in doubt
whether the appliance is properly grounded.
■ Use supply conductors rated at least 75°C
(167°F).
■ Dispose of discarded appliances and shipping
or packing material properly.
■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
■ To minimize the possibility of electric shock,
disconnect this appliance from the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power
supply. We recommend having a qualified
technician service your appliance.
WARNING!
Consumer Support
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on or stand on the door or
dish rack of the dishwasher.
■ Do not discard a dishwasher without first
removing the door of the washing compartment.
■ Do not store or use combustible materials,
gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
2
■ Do not allow children to play around dishwasher
when opening or closing door due to the
possibility of small fingers being pinched in door.
■ Do not allow children to play with, on or around
this appliance or any discarded appliance.
GEAppliances.com
Safety Instructions
WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.
Before You Throw Away Your Old Dishwasher:
Operating Instructions
■ Take off the door of the washing
compartment or remove the door latch
keeper (as shown).
Door latch keeper
WHEN USING YOUR DISHWASHER
■ Locate sharp items so that they are not likely
to damage the door seal.
■ Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
■ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.
■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher.
Damage to dishwasher and discoloration
or staining of dishwasher may result.
■ Do not touch the heating element during or
immediately after use.
■ Do not operate your dishwasher unless all
enclosure panels are properly in place.
■ Close supervision is necessary if this
appliance is used by or near children.
Troubleshooting Tips
■ Use only powder, tabs, liquid detergents or
rinse agents recommended for use in a
dishwasher and keep them out of the reach
of children. Cascade®, Cascade Complete®
and Electrasol® Automatic Dishwashing
Detergents, and Jet-Dry® rinse agent have
been approved for use in all GE dishwashers.
■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher–they might come into
contact with the heating element and be
damaged.
3
Consumer Support
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Safety Instructions
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door. Throughout this manual, features
and appearance may vary from your model.
Model GSD3200
START
HOT START
OPTION
ENERGY OPTIONS
CYCLES
POTS
& PANS
NORMAL
WASH
HI TEMP WASH
ON
OFF
OFF
SHORT WASH
HEATED DRY
ON
OFF
PLATE WARMER
(HEATED DRY ON)
Models EDW1500 and GSD3400
START DELAY
(HRS)
HOT START
OPTION
1
START
4
3
2
ENERGY OPTIONS
CYCLE
ON
5
CYCLES
6
Operating Instructions
RINSE ONLY (HEATED DRY OFF)
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
HOT
START
HI TEMP
WASH
HEATED
DRY
RESET
OPTIONS
SHORT
WASH
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
Model GSD3900
START DELAY
(HRS)
START
ENERGY OPTIONS
5
CYCLE
ON
6
CYCLES
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
HOT
START
HI TEMP
WASH
HEATED
DRY
RESET
OPTIONS
WATER
SAVER
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
Models GSD3500, GSD3600, GSD3660 and GSD3735
HOT START
OPTION
1
2
START
3
START DELAY
(HRS)
4
Troubleshooting Tips
4
3
2
HOT START
OPTION
1
ENERGY OPTIONS
5
CYCLE
ON
6
CYCLES
OFF
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HOT
START
HI TEMP
WASH
HEATED
DRY
RESET
OPTIONS
SHORT
WASH
PLATE WARMER
(HEATED DRY ON)
Model GSD3800
3
4
START DELAY
(HRS)
HOT START
OPTION
1
2
ENERGY OPTIONS
CYCLE
ON
HEAVY/NORMAL
START
5
CYCLES
POTS & PANS
START
6
Consumer Support
(HEATED DRY OFF) RINSE ONLY
OFF
POTS
& PANS
HEAVY
WASH
NORMAL
WASH
LIGHT
WASH
HOT
START
HI TEMP
WASH
HEATED
DRY
ENERGY
SAVER
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
4
LIGHT WASH
START
Control Settings
Cycles
POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included.
HEAVY WASH This cycle will not remove burned-on foods.
NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal.
Choosing a cycle other than NORMAL WASH will save energy and water.
Safety Instructions
GEAppliances.com
SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting
mostly of glasses.
LIGHT WASH For dishes with light soils.
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.
Operating Instructions
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.
HOT START Preheats wash water to the correct temperature.
Energy Options
HI TEMP Provides extra heat for best performance. It is used best with heavily soiled dishes.
WASH (ON)
HI TEMP Turns HI TEMP WASH off.
WASH OFF (on some models)
HEATED DRY Turns the heating element on for fast drying. This option will extend the time of your wash cycle.
(ON) Available on all wash cycles except RINSE ONLY. Adds approx. 32 minutes to the cycle.
HEATED DRY Turns HEATED DRY off. Dishes air dry naturally and energy is saved.
OFF (on some models)
ENERGY SAVER All energy options are turned off.
Slowly turn the Dial to the START or ON position, or the selected cycle. Don’t turn it past the START, ON
or cycle position, or you could accidentally miss a rinse.
There is a time delay between start-up and water fill so you will not hear any wash action right away.
■ Latch the door to begin the cycle.
Cycle Chart
Model
Cycle
Cycle Time (min.)
GSD3200
Hot Start Option
Pots & Pans
Normal Wash*
Short Wash*
Rinse Only*
Drying/Plate Warmer
3.4
10.9
9.3
6.2
4.5
0.0
26
61
61
48
13
30
GSD3400
GSD3500
GSD3600
GSD3660
GSD3735
GSD3900
EDW1500
Hot Start Option1
Pots & Pans
Normal Wash*
Light Wash
China/Crystal
Short Wash*/Water Saver*
Rinse Only*/Rinse & Hold*
Drying/Plate Warmer
1.7
10.9
9.3
7.8
9.3
6.2
3.0
0.0
33
71
71
71
71
58
13
30
GSD3800
Hot Start Option1
Pots & Pans
Heavy Wash
Normal Wash*
Light Wash
Rinse Only*
Drying/Plate Warmer
1.7
9.0
7.7
6.8
5.0
2.5
0.0
31
66
62
62
58
14
29
Consumer Support
Water Usage (gal.)
1
* Normal Wash should be selected to run this cycle.
1
Hot Start Option adds water amount and cycle time shown when selected.
Note: Not all models have every cycle listed.
Troubleshooting Tips
Start
5
HOT START
OPTION
1
2
For rinsing partial loads that will be washed later. Do not use detergent.
5
4
3
START DELAY
(HRS)
Rinse Only
START
6
Safety Instructions
About the dial cycles.
SHORT
WASH
OFF
PLATE WARMER
(HEATED DRY ON)
1 Make sure HEATED DRY is not selected.
2 Be sure the door is unlatched.
3 Slowly turn the Dial to RINSE ONLY.
4 Latch the door to start the cycle.
(HEATED DRY OFF) RINSE ONLY
Plate Warmer
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.
3
START
6
SHORT
WASH
OFF
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
1 Load clean dishware to be warmed.
2 Select HEATED DRY ON.
3 Be sure the door is unlatched.
4 Slowly turn the Dial to PLATE WARMER.
5 Latch the door to start the cycle.
Hot Start
Preheats wash water to the correct temperature.
3
START
5
4
START DELAY
(HRS)
HOT START
OPTION
1
2
6
Operating Instructions
5
4
START DELAY
(HRS)
HOT START
OPTION
1
2
SHORT
WASH
OFF
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
the HOT START cycle and any
1 Select
other option.
3 Slowly turn the Dial to HOT START.
2 Be sure the door is unlatched.
4 Latch the door to start the cycle.
HEAVY/NORMAL
START
6
5
4
3
START DELAY
(HRS)
POTS & PANS
START
OFF
LIGHT WASH
START
For heavily soiled dishes or cookware.
the HEAVY WASH cycle and
1 Select
any other option.
PLATE WARMER
(HEATED DRY ON)
2 Be sure the door is unlatched.
(HEATED DRY OFF) RINSE ONLY
turn the Dial to
3 Slowly
HEAVY/NORMAL START.
4 Latch the door to start the cycle.
Short Wash/Light Wash
For quickly washing loads of everyday dishes with light to medium soils that have not dried on.
START
6
5
4
START DELAY
(HRS)
HOT START
OPTION
1
2
3
Troubleshooting Tips
Heavy Wash
HOT START
OPTION
1
2
SHORT
WASH
OFF
PLATE WARMER
2 Be sure the door is unlatched.
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
turn the Dial to SHORT WASH or
3 Slowly
LIGHT WASH.
4 Latch the door to start the cycle.
Start Delay
The START DELAY will allow you to delay the start time of any cycle not on the Dial automatically
for up to either 5 or 6 hours (depending on model).
3
START
5
4
START DELAY
(HRS)
HOT START
OPTION
1
2
6
Consumer Support
Select the NORMAL WASH cycle and
1 any
options.
OFF
PLATE WARMER
SHORT
WASH
1 Be sure the door is unlatched.
(HEATED DRY ON)
(HEATED DRY OFF) RINSE ONLY
6
2 Select the wash cycle and option you want.
turn the Dial to the desired time.
3 Slowly
The CYCLE ON light will come on.
4 Latch the door to start the cycle.
GEAppliances.com
Check the Water Temperature
The entering water must be at least 120°F and not
more than 150°F, for effective cleaning and to
prevent dish damage. Check the water temperature
with a candy or meat thermometer. Turn on the
hot water faucet nearest the dishwasher, place
the thermometer in a glass and let the water run
continuously into the glass until the temperature
stops rising.
Use Jet-Dry ® Rinse Agent
Safety Instructions
Using the dishwasher.
Jet-Dry® rinse agent removes spots and prevents new film buildup on your dishes, glasses,
flatware, cookware and plastic.
Filling the Dispenser
Operating Instructions
Fill the rinse agent dispenser until it reaches the bottom
of lip inside the opening. Replace cap.
To check if rinse agent is needed, remove the cap and
look into the dispenser.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Proper Use of Detergent
The amount of detergent to use depends on
whether your water is hard or soft. With hard water,
you need extra detergent. With soft water, you
need less detergent.
Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without
it, lime can build up in the water valve, which could
stick while open and cause flooding. Too much
detergent with soft water can cause a permanent
cloudiness of glassware, called etching.
Be sure the Dial is OFF before adding detergent.
Otherwise, the detergent cup will not close and
latch properly. Add detergent then close the
main cup.
Main cup
NOTE: To open detergent cup after it has been
closed, simply turn the detergent cup handle
counterclockwise until it releases. A snapping
sound may be heard.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically
designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will
spill out of the dishwasher vents, covering the
kitchen floor and making the floor wet.
Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where it
is stored.
While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
7
to work with dishwashers.
Consumer Support
You’ll find two detergent dispensers on the inside
door of your dishwasher. All wash cycles require
detergent in the main cup. Wash cycles with two
washes will also use the open cup. When using
automatic dishwashing detergent tabs, simply place
one tab in the main cup and close.
Open cup
Troubleshooting Tips
Use only detergent specifically made for use in
dishwashers. Cascade®, Cascade® Complete and
Electrasol® Automatic Dishwashing Detergents have
been approved for use in all GE dishwashers. Keep
your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to
wash dishes.
Safety Instructions
Operating Instructions
Using the dishwasher.
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
1 Push the door latch to the left.
2 Once the water calms, open the door. Steam may rise out of the dishwasher.
3 Add forgotten dishes.
4 Close the door and push the latch to the far right.
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets
may vary from your model.
Upper Rack
The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the
sides. This is also a secure place for dishwasher-safe plastics. The upper rack is
good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other
items should be placed face down.
The cup shelf (on some models) may be placed in the up or down position to add
flexibility.
Secure larger dishwasher-safe plastics over two fingers when possible.
Make sure small plastic items are secure so they can’t fall onto the heating element.
Troubleshooting Tips
Check to make sure that tall items will not block the rotation of the top wash arm.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower rack during the
wash and rinse portions of the cycle.
Consumer Support
Don’t block or load tall things next to the Wash Tower.
Also, be careful not to let a portion of an item such as a pot or dish handle
extend through the bottom rack. This could block the wash arm and cause
poor washing results.
Lower Rack
When loading the lower rack, do not load large platters or trays in the front right corner.
They may prevent detergent from circulating during the wash cycle.
The lower rack is best used for plates, saucers and cookware. Large items
such as broiler pans and racks should go along the sides. Load platters,
pots and bowls along the sides, in corners or in the back. The soiled side
of items should face the center of the rack.
8
Silverware Basket
Put flatware in the removable basket with fork and knife handles up to protect your hands.
Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t
nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from
small containers, should go in the bottom of the silverware basket with silverware on top.
Don’t let any
item extend
through bottom.
To increase the flexibility of the lower rack, the silverware basket may be split (on some
models). Grasp the basket at opposite corners and slide apart. The basket sections should
be placed in the lower rack by hanging them on the top hoop.
Safety Instructions
GEAppliances.com
A cover can be lowered to either side of the split basket to secure
lightweight items from the effects of the vigorous wash action.
Single basket
(on some models)
Operating Instructions
The accessory basket (on some models)
can hold small items such as: baby
bottle nipples, plastic lids, corn cob
holders, etc. It can hang from the top
hoop of the upper rack along the right
side or it can also hang on the right or left
side of the lower rack. When hanging the
accessory basket on the right side in the upper rack,
make sure the top is closed and nothing is sticking out.
Split basket
(on some models)
Caring for the dishwasher.
Troubleshooting Tips
To clean the control panel, use a lightly dampened cloth then dry thoroughly. To clean the exterior
use a good appliance polish.
Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place
during the winter, ask a service technician to:
Sump cover screws
water from the inlet line and water
3 Drain
valve. (Use a pan to catch the water.)
off electrical power to the dishwasher.
1 Cut
Remove fuses or trip circuit breaker.
the water inlet line to the
4 Reconnect
water valve.
off the water supply and disconnect
2 Turn
the water inlet line from the water valve.
the plastic sump cover in the tub
5 Remove
bottom and use a sponge to soak up water
in the rubber boot.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against
water backing up into it if a drain clogs.
The air gap is not a part of the dishwasher.
It is not covered by your warranty. Not all
plumbing codes require air gaps, so you may
not have one.
Check the air gap any time your
dishwasher isn’t draining well.
Consumer Support
Two types of
air gaps
The air gap is easy to clean.
off the dishwasher and lift off the
1 Turn
chrome cover.
the plastic cap and clean with
2 Unscrew
a toothpick.
9
Safety Instructions
About optional accessories.
You can change the door and lower access
panel appearance of your dishwasher by
ordering one of these optional accessories:
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Wood Panel Kit
These accessories are available at extra cost
(VISA, MasterCard or Discover cards accepted)
by calling 800.626.2002.
Specify accessory number when ordering.
Troubleshooting Tips
Operating Instructions
Descriptions of Optional Accessories
Wood panel trim kit—This accessory contains
Trimless wood panel kit—This accessory
trim and instructions for you to supply and install
a 1 ⁄4″ thick decorative wood door and lower
access panel.
For models:
GSD3200
■ GPF325A (Almond)
■ GPF325C (Bisque)
■ GPF325B (Black)
■ GPF325W (White)
EDW1500/GSD3400/GSD3500/GSD3600/GSD3660/
GSD3735/GSD3800/GSD3900
■ GPF425A (Almond)
■ GPF425C (Bisque)
■ GPF425B (Black)
■ GPF425W (White)
contains parts and instructions for you to supply
and install a 3 ⁄4″ thick decorative wood door and
lower access panel.
For models:
GSD3200
■ GPF375
EDW1500/GSD3400/GSD3500/GSD3600/GSD3660/
GSD3735/GSD3800/GSD3900
■ GPF475
NOTE: The GPF100 dishwasher door spring kit must
also be ordered and installed when the door panel
weighs four lbs. or more.
NOTE: The GPF100 dishwasher door spring kit will
be included with the trimless panel kit and must
be installed with it.
About rack accessories.
Baby Bottle Holder
Part Number: WX69X200
Consumer Support
For best results, the
Baby Bottle Holder
should be installed
on the upper rack
of the dishwasher.
10
■ Prevents movement of baby bottles during the
dishwasher cycle
■ Snaps easily onto any dishwasher upper rack
■ Eliminates hand washing
■ Fits all baby bottles
You can order a package of 5 Baby Bottle Holders,
at extra cost, by calling 800.626.2002, or through the
Internet at GEAppliances.com (Visa, MasterCard or
Discover cards accepted).
Before you call for service…
GEAppliances.com
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the
following pages, or visit GEAppliances.com. You
may not need to call for service.
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
Noise
Some of the sounds
you’ll hear are normal
• Soft food disposal shredding action.
• Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
Utensils are not secure • Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Water standing in
the bottom of the tub
This is normal
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent
was spilled
• Always wipe up rinse agent spills immediately.
Detergent with
colorant was used
• Some detergents contain colorant (pigment or dyes) that will discolor
the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant. Cascade®, Cascade® Complete and Electrasol® Automatic
Dishwashing Detergents have been approved for use in all
GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY cycle (on some models) after adding the dish
to the load can decrease the level of staining.
Low inlet water
temperature
• Make sure inlet water temperature is correct.
Rinse agent dispenser
is empty
• Check the rinse agent dispenser.
Stained tub interior
Dishes don’t dry
11
Consumer Support
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Troubleshooting Tips
Motor hums
Operating Instructions
Problem
Problem
Possible Causes
Dishes and flatware
not clean
Inlet water temperature • Raise the water heater temperature to 120°F.
is below 120°F
• Use the HOT START feature.
Troubleshooting Tips
Consumer Support
What To Do
Water pressure is
temporarily low
• Turn on a faucet. Is water coming out more slowly than usual? If so,
wait until pressure is normal before using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arm.
Spots and filming
on glasses and
flatware
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
• Use Jet-Dry® rinse agent to remove spots and prevent new film
buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash glassware in
the shortest cycle that will get them clean.
Operating Instructions
Safety Instructions
Before you call for service…
Water temperature
• Lower the water heater temperature.
entering the dishwasher
exceeds 150°F
Yellow or brown film
on tub
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or
• A special filter in the water supply line is the only way to correct this
brown film can be
problem. Contact a water softener company.
caused by iron deposits
in water
White film on inside
surfaces
Hard water minerals
• To clean the interior, apply dishwasher detergent to a damp sponge.
Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
Cascade®, Cascade® Complete and Electrasol® Dishwashing
Detergents have been approved for use in all GE dishwashers.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF and slide the door latch to the left.
Detergent left in
dispenser cups
Dishes are blocking the • Reposition the dishes.
detergent cups
Steam
This is normal
Black or gray
marks on dishes
Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
rubbed against dishes
12
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™–comprehensive protection on all your appliances–
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more–any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
13
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
is 800.GE.CARES
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at GEAppliances.com.
✁
Consumer Product Ownership Registration
Model Number
ant
ort l
p
Im Mai ay!
d
To
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
First
Name
Last
Name
Street
Address
Apt. #
E-mail Address*
Month
Zip
Code
State
City
Date Placed
In Use
Day
Year
Phone
Number
_
_
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
General Electric Company
Louisville, Kentucky
GEAppliances.com
14
Cut here
GE Dishwasher Warranty.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this full one-year warranty, GE will also provide, free of charge, all labor and in-home service
to replace the defective part.
Second Year
From the date of the
original purchase
Any part of the Water Distribution System which fails due to a defect in materials or
workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.
During this second-year limited warranty, you will be responsible for any labor or in-home
service costs.
Ten Years
From the date of the
original purchase
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this full warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
What Is Not Covered:
■ Service trips to your home to teach you how to use
the product.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Improper installation.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
Operating Instructions
For The Period Of:
Safety Instructions
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
■ Cleaning or servicing of the air gap device in the
drain line.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Consumer Support
15
Consumer Support.
GE Appliances Website
GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept–products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by
phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
GEAppliances.com
Register your new appliance on-line–at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
Printed on Recycled Paper