UseandCareGuide
Radiant Cooktop
Safety Instructions ....................3–5
Problem Solver...............................14
More questions ?…call
GE Answer Center® 800.626.2000
Operating Instructions, Tips
Appliance Registration..................................2
Canning Tips .................................................11
Controls ........................................................7, 8
Cookware Tips .........................................9, 10
Cooktop Comparison.....................................6
Features ............................................................5
Glass Cooktop Cleaning .............................12
Consumer Services ...................15
Important Phone Numbers........................15
Model and Serial Numbers ..........................2
Removal of Packaging Tape ........................2
Warranty ........................................Back Cover
Care and Cleaning..................12, 13
Cooktop Frame.............................................13
Control Knobs ...............................................13
Glass Cooktop Cleaning .............................12
GE Appliances
Model: JP340
164D2966P175-1
HELP US HELP YOU…
Before using your cooktop, read this
guide carefully.
Write down the model and
serial numbers.
It is intended to help you operate and maintain your
new cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more
help, call:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week
You’ll find them on a label under the cooktop.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your
cooktop. Before sending in this card, please write
these numbers here:
Model Number
Serial Number
How to Remove Packaging Tape
To assure no damage is done to the finish of the
product, the safest way to remove the packaging tape
adhesive on new appliances is an application of a
household liquid dishwashing detergent, mineral oil
or cooking oil. Apply with a soft cloth and allow to
soak. Wipe dry and then apply an appliance polish to
thoroughly clean and protect the surface.
NOTE: The plastic tape must be removed from the
chrome trim on cooktop parts. It cannot be removed
after the cooktop has been heated.
Use these numbers in any correspondence or service
calls concerning your cooktop.
If you received a damaged cooktop…
Immediately contact the dealer (or builder) that sold
you the cooktop.
Save time and money.
Before you request service…
Check the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
IF YOU NEED SERVICE…
To obtain service, see the Consumer Services page in
the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
2
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
• DO NOT STORE OR USE COMBUSTIBLE
MATERIALS, GASOLINE OR OTHER
FLAMMABLE VAPORS AND LIQUIDS IN
THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
• Do not let cooking grease or other flammable
materials accumulate on the cooktop.
• Do not use water on grease fires. Never
pick up a flaming pan. Turn the controls
off. Smother a flaming pan on a surface
unit by covering the pan completely with a wellfitting lid, cookie sheet or flat tray. Use a multipurpose dry chemical or foam-type fire extinguisher.
Flaming grease outside a pan can be put out by
covering it with baking soda or, if available, by
using a multi-purpose dry chemical or foam-type
fire extinguisher.
• Clean the cooktop with caution. If a wet sponge
or cloth is used to wipe spills on a hot surface unit,
be careful to avoid steam burns. Some cleansers can
produce noxious fumes if applied to a hot surface.
NOTE: We recommend that you avoid wiping
any surface unit areas until they have cooled and
the indicator light has gone off. Sugar spills are
the exception to this. Please see the Glass
Cooktop Cleaning section.
When the cooktop is cool, use only the
recommended cleaning cream to clean the cooktop.
• Do not operate the radiant surface units if
the glass is broken. Spillovers or cleaning
solution may penetrate a broken cooktop and
create a risk of electrical shock. Contact a
qualified technician if your glass cooktop breaks.
• Use care when touching the cooktop.
The glass surface of the cooktop will retain
heat after the controls have been turned off.
• Do not touch the surface units. These surfaces
may be hot enough to burn even though they are
dark in color. During and after use, do not touch,
or let clothing or other flammable materials
contact, the surface units or areas nearby surface
units; allow sufficient time for cooling first.
Potentially hot surfaces include the cooktop and
areas facing the cooktop.
(continued next page)
3
Important Safety Instructions
When using electrical appliances, basic safety
precautions should be followed, including the
following:
• Have the installer show you the location of the
circuit breaker or fuse. Mark it for easy reference.
• Use this appliance only for its intended use
as described in this guide.
• Be sure your appliance is properly installed and
grounded by a qualified technician in accordance
with the provided installation instructions.
• Do not attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in this guide. All other servicing
should be referred to a qualified technician.
• Before performing any service, DISCONNECT
THE COOKTOP POWER SUPPLY AT THE
HOUSEHOLD DISTRIBUTION PANEL BY
REMOVING THE FUSE OR SWITCHING
OFF THE CIRCUIT BREAKER.
• Do not leave children alone—children should
not be left alone or unattended in an area where an
appliance is in use. They should never be allowed
to sit or stand on any part of the appliance.
• Do not allow anyone to climb, stand or hang
on the cooktop.
• CAUTION: ITEMS OF INTEREST TO
CHILDREN SHOULD NOT BE STORED
IN CABINETS ABOVE A COOKTOP—
CHILDREN CLIMBING ON THE
COOKTOP TO REACH ITEMS COULD
BE SERIOUSLY INJURED.
• Never wear loose-fitting or hanging garments
while using the appliance. Be careful when
reaching for items stored in cabinets over the
cooktop. Flammable material could be ignited if
brought in contact with a hot surface unit and may
cause severe burns.
• Use only dry pot holders—moist or
damp pot holders on hot surfaces may
result in burns from steam. Do not let
pot holders touch a hot surface unit. Do not use a
towel or other bulky cloth in place of a pot holder.
Such cloths can catch fire on a hot surface unit.
• For your safety, never use your appliance for
warming or heating the room.
• Do not store flammable materials near the
cooktop.
• Keep the hood and grease filters clean to
maintain good venting and to avoid grease fires.
IMPORTANT SAFETY INSTRUCTIONS
(continued)
• Never leave the surface units unattended at
high heat settings. Boilovers cause smoking and
greasy spillovers that may catch on fire.
• Use proper pan size—select cookware having
flat bottoms large enough to cover the surface
unit’s heating area. The use of undersized
cookware will expose a portion of the surface unit
to direct contact and may result in ignition of
clothing. Proper relationship of cookware to
surface unit will also improve efficiency. See the
Cookware Tips section of the guide.
• Only certain types of glass, glass-ceramic,
earthenware or other glazed containers are
suitable for cooktop cooking; others may break
because of the sudden change in temperature.
• To minimize the possibility of burns, ignition of
flammable materials and spillage, the handle of a
container should be turned toward the center of
the cooktop without extending over nearby
surface units.
• Always keep combustible wall coverings,
curtains or drapes a safe distance away from
your cooktop.
• Always keep dish towels, dish cloths, pot
holders and other linens a safe distance away
from your cooktop.
• Do not leave paper products, cooking utensils
or food on the cooktop when not in use.
• Avoid scratching the glass cooktop.
The cooktop can be scratched with items
such as sharp instruments, rings or other
jewelry and rivets on clothing.
• Never use the glass cooktop surface as a
cutting board.
• Do not place or store items on top of the glass
cooktop surface when it is not in use.
4
• Be careful when placing spoons or other stirring
utensils on glass cooktop surface when it is in use.
They may become hot and could cause burns.
• Avoid heating an empty pan. Doing so may
damage the cooktop and the pan.
• Do not allow water, other liquids or grease
to remain on the cooktop or control panel.
• Always heat fat slowly, and watch as it heats.
• Clean only parts listed in this guide.
• Do not stand on the glass cooktop.
• Keep cooktop clean and free of accumulation
of grease or spillovers which may ignite.
• To minimize the possibility of burns, always be
certain that the controls for all surface units are at
the off position and the entire glass surface is cool
before attempting to clean the cooktop.
• Always keep wooden and plastic utensils
and canned food a safe distance away from
your cooktop. They may become hot and could
cause burns.
• Never heat unopened food containers.
Pressure buildup may make container burst
and cause injury.
• Teach children not to play with controls or any
other part of the cooktop.
• Always turn the surface unit controls off before
removing the cookware.
• Carefully watch for spillovers or overheating
of foods when frying at high or medium high
temperatures.
• When flaming foods are under the hood, turn
the fan off. The fan, if operating, may spread
the flame.
• Foods for frying should be as dry as possible.
Frost on frozen foods or moisture on fresh foods
can cause hot fat to bubble up and over the sides
of the pan.
• To avoid possible damage to the cooking
surface, do not apply the cleaning cream to the
glass surface when it is hot.
• After cleaning, use a dry cloth or paper towel to
remove all the cleaning cream residue.
• Read and follow all instructions and warnings
on the cleaning cream labels.
SAVE THESE
INSTRUCTIONS
FEATURES OF YOUR COOKTOP
3
Important Safety Instructions
• Never try to move a pan of hot fat, especially a
deep fat fryer. Wait until the fat is cool.
• Use little fat for effective shallow or deep fat
frying. Filling the pan too full of fat can cause
spillovers when food is added.
• If a combination of oils or fats will be used
in frying, stir together before heating, or as fats
melt slowly.
• Use a deep fat thermometer whenever possible to
prevent overheating fat beyond the smoking point.
• Never leave jars or cans of fat drippings on or
near your cooktop.
4
2
4
ME
LO
4
HI
H
ME
T
OFF
R
IG
LO
4
FT
HI
OFF
LE
ME
5
LO
HI
OFF
ME
LE
FT
LO
RI
GH
T
HI
OFF
1
T
HO
Features of Your Cooktop
2
E
AC
RF
SU
2
2
Feature Index
1 Glass Ceramic Cooktop
2 Surface Unit
3 Model and Serial Numbers
(Under the unit.)
4 Control Knobs
6
Explained
on page
4, 8–11
3–11
2
3, 4, 6–8, 12, 13
5 UNIT ON Indicator Light
7
6 HOT SURFACE Indicator Light
8
5
HOW DOES THIS COOKTOP COMPARE
WITH YOUR OLD ONE?
Your new cooktop has a radiant glass ceramic cooktop.
If you are used to cooking with gas burners or electric
surface units, you will notice some differences when
you use the radiant cooktop.
The best types of cookware to use, plus heat-up and
cool-down times, depend upon the type of burner or
surface unit you have.
The following chart will help you to understand the
differences between radiant cooktops and any other
type of cooktop you may have used in the past.
Type of Cooktop
Description
How It Works
Radiant (Glass
Ceramic) Cooktop
Electric coils
under a glassceramic cooktop.
Heat travels to the glass surface and then to the cookware, so pans must be flat
on the bottom for good cooking results. The glass cooktop stays hot enough to
continue cooking long after it is turned off. Remove the pan from the surface unit
if you want cooking to stop.
Electric Coil
Flattened metal
tubing containing
electric resistance
wire suspended
over a drip pan.
High frequency
induction coils
under a glass
surface.
Heats by direct contact with the pan and by heating the air under the pan. For
best cooking results, use good quality pans. Electric coils are more forgiving of
warped pans than radiant or solid disks. Heats up quickly but does not
change heat settings as quickly as gas or induction. Electric coils stay hot enough
to continue cooking for a short time after they are turned off.
Pans must be made of ferrous metals (metal that attracts a magnet). Heat is
produced by a magnetic circuit between the coil and the pan. Heats up right away
and changes heat settings right away, like a gas cooktop. After turning the control
off, the glass cooktop is hot from the heat of the pan, but cooking stops right away.
Solid Disk
Solid cast iron
disk sealed to the
cooktop surface.
Heats by direct contact with the pan, so pans must be flat on the bottom for good
cooking results. Heats up and cools down more slowly than electric coils. The
disk stays hot enough to continue cooking after it is turned off. Remove the pan
from the solid disk if you want the cooking to stop.
Gas Burners
Regular or sealed
gas burners use
either LP gas
or natural gas.
Flames heat the pans directly. Pan flatness is not critical to cooking results, but
pans should be well balanced. Gas burners heat the pan right away and change
heat settings right away. When you turn the control off, cooking stops right away.
Induction
6
CONTROL KNOBS
Switching to higher heat settings always results
in a quicker heat change than switching to lower
settings.
How to Set the Controls
1. Grasp the control knob.
2. Turn the knob to the desired heat setting.
The control knob must be pushed in and turned
from the OFF position. When the control is in any
position other than OFF, it may be rotated without
pushing it in.
Be sure you turn the control knob to OFF when
you finish cooking.
The UNIT ON indicator light will glow when any
surface unit is on.
Cooktop Comparison
At both OFF and HI the control “clicks” into position.
In a quiet kitchen, you may hear slight “clicking”
sounds—an indication that the heat settings you
selected are being maintained.
(continued next page)
Control Knobs
7
COOKWARE TIPS
Types of Cookware
Porcelain Enamel Covered Cast Iron:
smooth bottom recommended
Good conductivity. Use caution if sliding the pan
across the glass cooktop because it may scratch the
glass. Pans with non-enamel coated bottoms may
be used if the bottom of the pan is very smooth.
Glass-ceramic: usable, but not recommended
Poor performance. May scratch the surface.
Stoneware: usable, but not recommended
Poor performance. May scratch the surface.
Control Knobs
The following information will help you choose
cookware which will give good performance.
Stainless Steel: highly recommended
Especially good with a sandwich clad bottom. The
sandwich bottom combines the benefits of stainless
steel (appearance, durability and stability) with the
advantages of aluminum or copper (heat conduction,
even heat distribution).
Aluminum: heavy weight recommended
Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be removed
if cleaned immediately. Because of its low melting
point, thin weight aluminum should not be used.
Copper Bottom: Good performance, but copper
may leave residues which can appear as scratches.
The residues can be removed, as long as the cooktop
is cleaned immediately. However, do not let these
pots boil dry. Overheated metal can bond to glass
cooktops. An overheated copper bottom pot will
leave a residue that will permanently stain the cooktop
if not removed immediately.
How to Check Pan Performance
Pans with rounded, curved, ridged or warped bottoms
are not recommended.
Another simple test to determine even heat distribution
across the cookware bottom is to put one inch of water
in the pan. Bring the water to a boil and observe the
location of bubbles as the water starts to boil.
Good flat cookware will have an even distribution of
bubbles over the bottom surface area of the pan.
Bubbles localized in only a portion of the bottom
indicate uneven contact of the pan to the surface unit,
uneven heat transfer or an unsuitable pan.
Use pans that match the diameter of the surface
unit. Cooking performance will not be as good if
the cookware is either smaller or larger than the
surface unit.
(continued next page)
9
Cookware Tips
Use of correct cookware can affect the cooking
performance and cleaning of your cooktop.
The correct cookware reduces the temperature of
the cooktop surface and minimizes the chance of
spillovers burning onto the cooktop.
You must use pans with perfectly flat bottoms.
Some pans may have curved or rounded bottoms or
may be warped. If you are unsure of the flatness of
your pans you may do this quick test.
Turn your pan upside
down on the countertop,
place a ruler flat against
the pan surface. The
bottom of the pan and the
straight edge of the ruler
should fit flush against each other all the way across.
Turn the ruler a full 360 degrees, checking for any
space between the ruler and the bottom of the pan.
CONTROL KNOBS
(continued)
Cooking Guide for Using Heat Settings
HI—Quick start for cooking; brings water to a boil.
Medium High—(Setting halfway between HI and
MED) Fast fry, pan broil; maintains a fast boil on
large amounts of food.
MED—Sauté and brown; maintains a slow boil on
large amounts of food.
Medium Low—(Setting halfway between MED and
LO) Cook after starting at HI; cooks with little water
in covered pan.
LO—Steam rice, cereal; maintains serving
temperature of most foods. Slow cooking and
simmering. At LO setting, melt chocolate and butter
on small surface unit.
Cooktop temperatures increase with the number of
surface units that are on. With 3 or 4 units turned
on, surface temperatures are high so be careful
when touching the cooktop. The HOT SURFACE
indicator light will remain lit after the surface unit
is off until the surface is cool enough to touch.
OFF
HI
LO
Medium
Low
Medium
HIgh
MED
NOTE:
• At HI and Medium High settings, never leave food
unattended. Boilovers cause smoking; greasy
spillovers may catch on fire.
• When a surface unit is turned on, the unit can be
seen glowing red within a few seconds. The red
glow will turn on and off (cycling) to maintain the
selected heat setting. With poor cookware, you will
see frequent cycling of the unit off and on. Good,
flat cookware will minimize the cycling. See the
Cookware Tips section.
• It is safe to place hot cookware from the oven or
surface on the glass ceramic surface when it is cool.
CAUTION: When the surface controls are
turned off, the HOT SURFACE indicator light
will remain lit until the cooktop surface has
cooled to approximately 150°F. The glass ceramic
surface will retain heat after the indicator light
goes out. Use caution until the cooktop surface
has had time to cool.
8
COOKWARE TIPS
(continued)
• Place only dry pans on the
surface units. Do not place
lids on the surface units,
particularly wet lids.
• Do not use woks that have
support rings. This type
of wok will not heat on
radiant surface units.
• We recommend that you use
only a flat-bottomed wok.
They are available at your
local retail store. The bottom
of the wok should have the same diameter
as the surface unit to insure proper contact.
• Some special cooking procedures require specific
cookware such as pressure cookers, deep fat fryers,
etc. All cookware must have flat bottoms and be the
correct size.
SPECIAL CAUTIONS FOR GLASS COOKTOPS
SURFACE
COOKING
OFF CENTER
• Never cook directly on the
glass. Always use cookware.
• Always place the pan in the
center of the surface unit
you are cooking on.
DRAGGING
CUTTING
DROPPING
10
• Do not slide cookware
across the cooktop because
it can scratch the glass—
the glass is scratch
resistant, not scratch proof.
• Do not use the surface as a
cutting board.
• Don’t store heavy items
above the cooktop. If they
drop onto the cooktop, they
can cause damage.
HOME CANNING TIPS
HOWEVER, DO NOT USE LARGE DIAMETER
CANNERS OR OTHER LARGE DIAMETER POTS
FOR FRYING OR BOILING FOODS OTHER
THAN WATER. Most syrup or sauce mixtures—
and all types of frying—cook at temperatures much
higher than boiling water. Such temperatures could
eventually harm the glass cooktop surfaces.
Observe the Following Points in Canning
1. Be sure the canner fits over the center of the
surface unit. If your cooktop or its location does not
allow the canner to be centered on the surface unit,
use smaller diameter pots for good canning results.
2. Flat-bottomed canners must be used. Do not use
canners with flanged or rippled bottoms (often
found in enamelware) because they don’t make
enough contact with the surface units and take
a long time to boil water.
RIGHT
WRONG
Flat-bottomed canners are required
for glass cooktops.
What is a Temperature Limiter?
Every radiant surface unit has a Temperature
Limiter. The Temperature Limiter protects the
glass ceramic surface from getting too hot.
The Temperature Limiter may cycle the units
off for a time if:
• The pan boils dry.
• The pan bottom is not flat.
• The pan is off center.
• There is no pan on the unit.
Home Canning Tips
CAUTION:
Safe canning requires that harmful
microorganisms are destroyed and that the jars
are sealed completely. When canning foods in a
water-bath canner, a gentle but steady boil must be
maintained for the required time. When canning
foods in a pressure canner, the pressure must be
maintained for the required time.
After you have adjusted the controls, it is very
important to make sure the prescribed boil or
pressure levels are maintained for the required time.
The cooktop surface units have temperature
limiters that prevent the glass cooktop from
getting too hot. If the bottom of your canner is
not flat, the surface unit can overheat, triggering
the temperature limiter to cycle the unit off for a
time. This will stop the boil or reduce the pressure
in the canner.
Since you must make sure to process the canning
jars for the prescribed time, with no interruption
in processing time, do not can on any cooktop
surface unit if your canner is not flat.
3. When canning, use recipes and procedures from
reputable sources. Reliable recipes and procedures
are available from the manufacturer of your canner;
manufacturers of glass jars for canning, such as
Ball and Kerr; and the United States Department of
Agriculture Extension Service.
4. Remember that canning is a process that generates
large amounts of steam. To avoid burns from steam
or heat, be careful when canning.
NOTE: If your house has low voltage, canning may
take longer than expected, even though directions
have been carefully followed. The process time will
be shortened by:
(1) using a pressure canner, and
(2) starting with HOT tap water for fastest
heating of large quantities of water.
Cookware Tips
Pots that extend beyond 1 inch of the surface unit’s
circle are not recommended for most surface cooking.
However, when canning with water-bath or pressure
canner, larger-diameter pots may be used. This is
because boiling water temperatures (even under
pressure) are not harmful to the cooktop surfaces
surrounding the surface units.
11
GLASS COOKTOP CLEANING
Cleaning of glass cooktops is different from cleaning
a standard porcelain finish. To maintain and protect
the surface of your new glass cooktop follow these
basic steps.
Before you use the cooktop for the first time, clean
it with cleaning cream. This helps protect the top
and makes clean-up easier.
DAILY CLEANING: Use only a recommended
cleaning cream, such as Cerama Brite or Cooktop
Cleaning Creme, on the glass cooktop.
For normal, light soil:
1. Rub a few drops (less is better) of the cleaning cream
onto soiled area using a damp paper towel. Buff with
a dry paper towel until all soil and cream are removed.
Frequent cleaning leaves a protective coating which
is essential in preventing scratches and abrasions.
2. Clean the surface with the cleaning cream after
each use.
For heavy, burned on soil:
1. Apply a few drops of the cleaning cream to the
(cool) soiled area.
2. Using a damp paper towel, rub the cream into the
burned on area. As with any burned on spill, this
may require some effort.
3. Carefully scrape soil with razor scraper. Hold
scraper at a 30° angle against the glass cooktop.
4. If any soil remains, repeat the steps listed above. For
additional protection, after all soil has been removed,
polish the entire surface with the cleaning cream.
5. Buff with a dry paper towel.
NOTE:
• Using a razor scraper will not damage the surface
if the 30° angle is maintained.
• Be sure to use a new, sharp razor scraper. Do not use
a dull or nicked blade.
• Store the razor scraper out of reach of children.
SPECIAL CARE: Sugary spillovers (such as jellies,
fudge, candy syrups) or melted plastics can cause
pitting of the surface of your cooktop (not covered by
the warranty) unless the spill is removed while still
hot. Special care should be taken when removing
hot substances. Follow these instructions carefully
and remove soil while spill is still hot.
1. Turn off all surface units affected by the spillover.
Remove hot pans.
2. Wearing an oven mitt, hold the
razor scraper at a 30° angle to the
cooktop and scrape hot spill to a
cool area outside the surface unit.
3. With the spill in a cool area, use a dry paper towel
to remove any excess. Any spillover remaining
should be left until the surface of the cooktop has
cooled.
Do not continue to use the soiled surface unit until all
of the spillover has been removed. Follow the steps
under Heavy Soil to continue the cleaning process.
COOKTOP SEAL: To clean the cooktop seal, let a wet
cloth rest on it for a few minutes, then wipe clean. Use
a mild detergent if needed. Do not use a knife or any
sharp object on the seal because it will cut or damage it.
GENERAL INFORMATION: As the cleaning
cream cleans, it leaves a protective coating on the
cooktop surface. This coating helps to prevent buildup of mineral deposits (water spots) and will make
future cleaning easier. Dishwashing detergents
remove this protective coating and therefore make the
cooktop more susceptible to staining.
To conveniently order more cream and/or scrapers
for cleaning your glass cooktop, please call our toll
free number:
National Parts Center
800-626-2002
Cleaner
# WX10X300
Scraper
# WX5X1614
Cream and scraper kit
# WB64X5027
PRECAUTIONS
• If pots with a thin overlay of aluminum, copper or
enamel are allowed to boil dry, the overlay may bond
with the glass cooktop and leave a black discoloration.
This should be removed immediately before heating
again or the discoloration may be permanent.
• Water stains (mineral deposits) are removable using
the cleaning cream or full strength white vinegar.
• Use of window cleaner may leave an iridescent film
on the cooktop. The cleaning cream will remove this
discoloration.
• If you slide aluminum or copper cookware across
the surface of your cooktop, they may leave metal
markings which appear as scratches. If this should
happen, use the razor scraper and cleaning cream to
remove these markings. Failure to remove these
residues immediately may leave permanent marks.
• Most cleaners contain ammonia, chemicals and abrasives
which can damage the surface of your cooktop. Use only
the recommended cleaning cream for proper cleaning
and protection of your glass cooktop.
12
Read and follow all instructions and warnings
on the cleaning cream labels.
CARE AND CLEANING
Be sure that the surface unit control knobs are
turned off and that the entire cooktop is cool
before cleaning. Do not use a cooktop cleaner on
a hot cooktop. The fumes can be hazardous to your
health and can chemically attack the glass surface.
BE SURE ELECTRICAL POWER IS OFF AND
ALL SURFACES ARE COOL BEFORE
CLEANING ANY PART OF THE COOKTOP.
Control Knobs
The control knobs may be removed for easier
cleaning.
Before removing the knobs for cleaning, please
note that the knobs are in the proper OFF position.
When replacing the knobs, check the OFF position
to insure proper placement.
The knob stem has a groove in each side. The groove
on one side has a spring clip. The other groove is
clear (see illustration). Check the inside of the knob
and find the molded rib.
Wash the knobs in soap and water or a vinegar and
hot water solution but do not soak.
Replace the knob by fitting the molded rib inside
the knob into the clear groove on the stem.
Molded Rib
Spring Clip
Glass Cooktop Cleaning
Proper care and cleaning are important so your radiant
cooktop will give you efficient and satisfactory
service. If soil, mineral deposits from evaporated
water spills or metal rub-off from aluminum
cookware is not removed, it will burn on the glass
cooktop surface and cause permanent discoloration.
Follow these directions carefully in caring for your
cooktop to assure safe and proper maintenance.
Clear Groove
in Stem
Cooktop Frame
Use the same cleaning methods as those described for the glass ceramic top
with the exception of using a scraper. Do not scrape the frame as this will
damage the metal surface.
Care and Cleaning
13
QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM
POSSIBLE CAUSE
SURFACE UNITS WILL NOT
MAINTAIN A ROLLING
BOIL OR FRYING RATE
IS NOT FAST ENOUGH
• You must use pans which are absolutely flat. If light can be seen between the
pan bottom and a straight edge, the surface units will not transfer heat properly.
• Pan bottoms should closely match the diameter of the surface unit selected.
COOKTOP FEELS HOT
• The glass cooktop surfaces may seem hotter than you are used to.
This is normal. Make sure flat-bottomed pans are used.
FOODS COOK SLOWLY
• Improper cookware being used. Pan bottoms should be flat, fairly heavy weight
and the same diameter as the surface unit selected.
SURFACE UNITS DO
NOT WORK PROPERLY
• Difficulty may be in the main distribution panel of your house, caused by a
blown cooktop-circuit fuse, a tripped cooktop-circuit breaker, the main fuse or
the main circuit breaker, depending on the nature of the power supply. If a
circuit breaker is involved, reset it. If the control box uses fuses, the cooktop
fuse (a cartridge-type) should be changed, BUT ONLY BY SOMEONE
FAMILIAR WITH ELECTRICAL CIRCUITS. If after performing one of these
procedures, the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.
• Cooktop surface unit controls are not properly set, or the wrong control knob
is set for the surface unit you are using.
TINY SCRATCHES
(may appear as cracks)
OR ABRASIONS ON
RADIANT COOKTOP
GLASS SURFACE
• Incorrect cleaning methods have been used, cookware with rough bottoms
has been used, or coarse particles (salt or sand) were between the cookware
and the surface of the cooktop. Use recommended cleaning procedures, be sure
cookware bottoms and cookware are clean before use, and use cookware with
smooth bottoms. Tiny scratches are not removable but will become less visible
in time as a result of cleaning.
METAL MARKINGS
(may appear as scratches)
• Do not slide aluminum cookware across the surface. Use recommended
cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, encrusted boilovers or grease
spatters remain on the surface. Use a razor scraper and recommended
cleaning procedure.
DARK STREAKS OR SPECKS
• Use a razor scraper and recommended cleaning procedure.
AREAS OF
DISCOLORATION
ON COOKTOP
• Marks from aluminum and copper pans as well as mineral deposits from water
or food can be removed with the cleaning cream.
HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE
• See the Glass Cooktop Cleaning section.
FREQUENT CYCLING
OFF AND ON OF RADIANT
SURFACE UNITS
• Incorrect cookware used. Use only flat cookware to minimize cycling.
CONTROL KNOB
WILL NOT TURN
• When the knob is at the OFF position, it must be pushed in before it can be
turned. When the knob is at any other position, it can be turned without being
pushed in.
If you need more help…call, toll free:
GE Answer Center® 800.626.2000
consumer information service
14
We’ll Be There
With the purchase of your new GE appliance, receive the assurance that if you ever need
information or assistance from GE, we’ll be there. All you have to do is call—toll-free!
GE Answer Center®
Whatever your question about any GE major appliance, GE Answer Center®
information service is available to help. Your call—and your question— will be
answered promptly and courteously. And you can call any time. GE Answer
Center® service is open 24 hours a day, 7 days a week.
In-Home Repair Service
800-GE-CARES (800-432-2737)
Problem Solver
800.626.2000
A GE consumer service professional will provide expert repair service,
scheduled at a time that’s convenient for you. Many GE Consumer Service
company-operated locations offer you service today or tomorrow, or at your
convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays).
Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit.
For Customers With Special Needs…
2’ 6"
TBXTOLITE
ON WALL
SINGLE CONTROL
FAUCET
6’ 10"
8"
5"
5"
1’ 0"
7"
3’
1/8"
800.626.2000
6"
FLUORESCENT
FIXTURE
THIS LIGHT CAN
BE INSTALLED
IN BOTTOM OF
WALL CABINETS
2’ 10"
SECTION A-A
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.
SINK SHOULD ALSO BE UNDERCOATED
SCALE 1’=1"
Upon request, GE will provide
Braille controls for a variety of GE
appliances, and a brochure to
assist in planning a barrier-free
kitchen for persons with limited
mobility. To obtain these items,
free of charge, call 800.626.2000.
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.
800-626-2224
You can have the secure feeling that GE Consumer Service will still be there
after your warranty expires. Purchase a GE contract while your warranty is still
in effect and you’ll receive a substantial discount. With a multiple-year contract,
you’re assured of future service at today’s prices.
Parts and Accessories
800-626-2002
Individuals qualified to service their own appliances
can have parts or accessories sent directly to their home.
The GE parts system provides access to over 47,000
parts…and all GE Genuine Renewal Parts are fully
warranted. VISA, MasterCard and Discover cards are
accepted.
User maintenance instructions contained in this
guide cover procedures intended to be performed
by any user. Other servicing generally should be
referred to qualified service personnel. Caution
must be exercised, since improper servicing may
cause unsafe operation.
Consumer Services
Service Contracts
YOUR GENERAL ELECTRIC COOKTOP
WARRANTY
WHAT IS COVERED
FULL ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor in
your home to repair or replace any
part of the cooktop that fails
because of a manufacturing defect.
WHAT IS NOT COVERED
Staple sales slip or cancelled check
here. Proof of original purchase date
is needed to obtain service
under warranty.
LIMITED ADDITIONAL
FOUR-YEAR WARRANTY
For the second through fifth year
from date of original purchase, we
will provide, free of charge, a
replacement glass cooktop due to:
• Cracking of the glass cooktop due
to thermal shock
• Discoloration of the glass cooktop
• Wear off of the pattern on the
glass cooktop
• Cracking of the rubber seal
between the glass cooktop and
the porcelain edge
• Burn out of any of the radiant
surface units
For this limited additional four-year
warranty, you pay for the service
trip to your home and all service
labor charges.
**********************
• Service trips to your home to
teach you how to use the product.
Read your Use and Care material.
If you then have any questions
about operating the product, please
contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:
GE Answer Center®
800.626.2000
consumer information service
• Damage to the glass cooktop
caused by the use of cleaners
other than the recommended
cleaning cream provided with the
product.
• Damage to the glass cooktop
caused by hardened spills of
sugary materials or melted plastic
that are not cleaned according
to the directions in the Use and
Care guide.
• Damage to the product due to
misuse or abuse.
• Failure of the product if it is used
for other than its intended
purpose or used commercially.
• Damage to the product caused
by accident, fire, floods or
acts of God.
WARRANTOR IS NOT
RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
• Improper installation.
If you have an installation
problem, contact your dealer or
installer. You are responsible for
providing adequate electrical, gas,
exhausting and other connecting
facilities as described in the
Installation Instructions provided
with the product.
• Replacement of house fuses or
resetting of circuit breakers.
This warranty is extended to the
original purchaser and any
succeeding owner for products
purchased for ordinary home use in
the 48 mainland states, Hawaii and
Washington, D.C. In Alaska the
warranty is the same except that it
is LIMITED because you must pay
to ship the product to the service
shop or for the service technician’s
travel costs to your home.
All warranty service will be
provided by our Factory Service
Centers or by our authorized
Customer Care® servicers during
normal working hours.
Should your appliance need
service, during warranty period or
beyond, call 800-GE-CARES
(800-432-2737).
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company
If further help is needed concerning this warranty, write:
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225
Recycled Paper
Part No. 164D2966P175-1
Pub No. 49-8661
9-96
CG
JP340
Printed in LaFayette, GA