Hotpoint Ultima LCD Instructions for Installation and Use

Instructions for Installation and Use

7kg Washing Machine

Ultima LCD

To the Installer:

Before installation, fill in the product details on the back cover of this book. The information can be found on the rating plate.

To the User:

You must read these instructions prior to installing and using the appliance and then retain them for future reference.

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Description

Dispenser drawer Control panel

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Varies by Model)

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Please record the Model number and

Serial number of your machine on the back cover of this book for future reference.

- The Serial number can be found on the inside door trim.

Interlocking door and release lever.

Front adjustable feet

Hooked end support

Plumbing indicator line

TWO transit fixings.

Comprising of: two bolts, two washers, two rubber grommets and two nylon spacers

! BOTH transit fixings must be removed BEFORE you use your machine ( s e p ge

Rating plate

Drainage hose

Cold water inlet point and attached fill hose

(blue connector)

Mains cable

Back feet

2

Contents

WASHING MACHINE

Description, 2

Installation, 4-7

Unpacking

Remove the transit fixings

Location

Levelling

Water connection

Drainage connection

Electrical connection

Before you start using your machine

Control Panel Features, 8

Programmes and Option Modifiers, 9-13

Starting a programme

Programme table

Special features

Option modifiers

Automatic features

Detergents, 14

Detergent dispenser

Washcare tips

Care and Maintenance, 15

Cleaning your machine

Fuses

Changing the plug

Precautions and Advice, 16-17

General safety

Saving energy and respecting the environment

Disposal

Safety advice

Technical details chart

Something Wrong? - Troubleshooting, 18-19

Service, 20

Before calling for assistance

Spare parts

Key Contacts

! Keep this instruction book on hand in order to refer to it when necessary. Take it with you when you move, and should you sell this appliance or pass it on to another party, make sure that this booklet is supplied along with the appliance so that the new owner may be informed about warnings and suggestions on how the machine works.

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3

Installation

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! Read these instructions carefully: the following pages contain important information on installation and suggestions on how the appliance works.

Unpacking

1. Using scissors, cut carefully along one corner post to remove the film.

5. Remove the polystyrene base.

2. Open the door and check inside the drum.

Remove the transit tube ( if

applicable - not all models).

! Retain all packaging material until installation is complete.

3. Lift off the polystyrene top cap and remove the four corner posts.

! IMPORTANT check when unpacking your machine:

! This is a part of the polystyrene base and should have stayed intact when you removed the base.

! If it has broken off and is still in the machine...

remove it ... while the machine is still laying on its side on the top cap.

6. Cut out the perforated shape in the transit tube you removed from the drum

( if applicable - see Step 2).

Follow instructions listed on the cut out to fit it to the base of the machine. When fitted this panel aids noise reduction.

7. Stand the machine upright.

! We recommend that a second person helps to raise and lower the machine.

4. Carefully lay the left side of the machine down onto the top cap.

! We recommend that a second person helps to raise and lower the machine.

! Continue to read the rest of these instructions carefully; the following pages contain important information on installation and troubleshooting.

! Protect the environment - please dispose of the packaging material carefully and considerately.

4

Installation

Remove the transit fixings

IMPORTANT: Follow these instructions to remove the

TWO transit fixings ( see Description for location).

! Situated one either side of the rear panel,

BOTH transit bolts

MUST be removed before use.

3. Hold, slide sideways and pull to remove.

4. For safety, insert one of the the plastic covers (supplied with your machine) over the hole.

Location of transit bolts.

! Repeat steps 1 to 4 to remove the second transit bolt.

! P ac ag g m at e n ot hiilld n''s oy

! Failure to do so may cause damage to your machine.

! It is important the TWO transit fixings come out intact.

! Be sure to remove TWO bolts,

TWO washers, TWO rubber grommets and TWO nylon spacers ( see pic).

1. Unscrew the bolt using a

13mm spanner.

2. STOP when 3 threads can be seen.

Location

Where you install your machine will affect its performance:

! For your safety and to comply with electrical regulations, seek professional advice if you want to install your machine in a bath or shower room.

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Make sure that the electrical socket and water taps are easily accessible. You should switch off the machine’s electrical and water supplies when you are not using it for extended periods.

Make sure that you allow enough space for the machine. Select a space at least 60cm wide,

60cm deep and 85cm high. Also leave enough space to open the door fully, so that you can load and unload it easily.

Where possible, the machine should be positioned on a solid floor to minimise vibration.

! Take care when you move the machine not to rip any floor coverings. The weight of the machine may cause indentations in some floor coverings.

Did you know?...

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...the transit fixings are fitted to ensure that your machine is undamaged during delivery.

...both of the transit fixings MUST BE removed before using the machine, be sure to remove TWO bolts,

TWO washers, TWO rubber grommets and TWO nylon spacers, not doing so will lead to excessive vibration, movement of the machine and could eventually lead to internal damage.

...the majority of problems with noisy machines are due to the transit fixings not being removed.

...you will be charged for a service engineers visit if a problem with your machine is caused by incorrect installation or misuse.

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Installation

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6

Levelling

Your machine will be noisy if the two front feet are not adjusted so that the machine stands firm and level.

! The machine must be levelled from side to side and from front to back.

1. Move your machine into its final location, taking care not to trap or kink the hoses.

2. Turn one or both front feet anti-clockwise by hand until the feet cannot be turned any more.

When adjusting the feet, use a spirit level to check the machine stands level, from side to side and from front to back.

The spring on each foot will stop them coming loose.

! If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow enough room for ventilation beneath the machine.

Water Connection

Remember this is a cold fill machine.

1. Screw the cold water fill hose (blue connector) onto the cold water supply until tight.

2. Turn on the cold water supply and check for leaks, tighten if necessary.

! We recommend fitting a 3 /

4

" sealing cap to the hot water supply tap (if present), to ensure there are no leaks. Sealing caps can be purchased from Hotpoint Service on 08709 077 077 or all good DIY and

Plumbing outlets.

Benefits of cold fill

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Modern detergents are designed to give the best cleaning results at low temperatures. Biological detergents contain enzymes which are active between 30˚C and 53˚C, giving greater results at lower temperatures.

Cold water relaxes fabrics, whilst hot water can seal in stains.

Improved stain removal with cold water.

The most commonly used programme at present is

40˚C, which will take on cold water even if hot and cold were available.

You can heat the water required to finish the wash cycle, which makes it more economical than taking water heated in a tank by an immersion heater or gas boiler.

! Please use the new hose supplied, fitted to the machine. Old hoses may cause leaks due to worn out washers or may be split due to water pressure.

! Before making connections to the cold water supply, allow the water to run freely from the supply tap until it is perfectly clear.

Connecting the cold water inlet hose to the COLD

WATER SUPPLY:

1 2

OFF

COLD

WATER

SUPPLY

ON

COLD

WATER

SUPPLY

Hints and tips

! Make sure there are no kinks or bends in the hose.

! The water pressure at the supply tap must be within the values indicated in the Technical Details table

( see page 17).

! If the water inlet hose is not long enough, you can purchase an extended hose from Hotpoint Service on

08709 077 077.

! Always use a new inlet hose.

! Check the water inlet hose at least once a year, replace if cracked as worn hoses could split under water pressure.

! Turn on the water supply and check that the connections do not leak. If there is a leak, turn off the water supply, disconnect the hoses and check that the sealing washers are in place. Refit the hoses and turn on the water supply.

Cold water fill hose (Blue

Connector)


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...the most common cause of problems with water connection is that the customer has not turned the supply tap on..

...it is very important to ensure that your hoses or cables are not kinked or squashed when the machine is pushed back into its location, as this can lead to your machine failing to fill or empty the water.

...the majority of problems with noisy machines are due to the feet not being adjusted correctly to level the machine.

Installation

Drainage Connection

! Although you may need to move the hooked end support along the grey drainage hose, DO NOT remove it.

! Whichever drainage method you use, make sure that the hooked end support is fixed level to, or above the ‘Plumbing Indicator Line’ ( see Description page 2).

We recommend one of the following:

Standpipe method:

1. Make sure the standpipe height is a minimum 500mm up to a maximum 1200mm from the floor.

2. Insert the drainage hose approximately 100mm into the standpipe.

Under sink method:

1. Cut off the blocked end of the under sink drainage unit, or remove the blanking plug if fitted.

Hooked end support minimum:

500mm maximum:

1200mm

Electrical connections

Before plugging the appliance into the mains socket, make sure that:

● the socket is earthed and in compliance with the applicable law.

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● the socket is able to sustain the appliances maximum power load indicated in the Technical

Details table ( see page 17).

the supply voltage is included within the values indicated in the Technical Details table ( see page 17).

the socket is compatible with the machines plug.

If this is not the case, replace the socket or the plug, ensuring a 13A fuse is fitted.

! The machine should not be installed in an outdoor environment, not even when the area is sheltered, because it may be very dangerous to leave it exposed to rain and thunderstorms.

! When the machine is installed, the mains socket must be within easy reach and should be connected to a suitable electrical supply.

! Do not use extensions or multiple sockets.

! The power supply cable must never be bent or dangerously compressed.

! The power supply cable must only be replaced by an authorised serviceman.

! The company denies all liability if and when these standards are not respected.

2. Fix the hooked end support a minimum of 800mm from the floor.

3. Use a hose clip (eg. a jubilee clip) to securely attach the grey drainage hose end to the under sink drainage unit.

Hose clip minimum:

800mm from floor

Before you start using your machine

The first wash cycle

Once the appliance has been installed and before you use it for the first time, run a wash cycle without detergent and no laundry. This will check your installation, connections and drainage and will thoroughly clean the interior before you carry out an actual wash programme on your laundry.

This will take approximately 2 1 /

2 hours to complete.

! Run the 95˚ White Cotton programme 'B', without laundry and without detergent.

! During this cycle check for any leaks from under the machine. If present ensure all hoses are securely tightened.


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...it is very important to ensure that your hoses or cables are not kinked or squashed as this can lead to your machine failing to fill or empty the water.

...it is very important to respect the dimensions given within the drainage connection methods (see above).

...if using the undersink drainage method remember to cut off the blocked end, or remove the blanking plug.

...you will be charged for a service engineers visit if a problem with your machine is caused by incorrect installation or misuse.

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7

Control Panel Features

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Ultima

LCD display

Status indicator lights

ON/OFF light

ON/OFF Pause button

Detergent dispenser drawer

Option buttons

START/CANCEL button

Programme selector buttons

Ultima control panel features

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Option buttons: To select the options available ( see Programme Table and Option Modifiers).

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LCD display: Shows all information relating to your programme selections: wash temperature and spin speed, chosen options, along with time remaining. It will also indicate if the door is locked (when ‘keyhole’ symbol lit, the door cannot be opened) and the stage of the programme the machine has reached (wash, rinse or spin).

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ON/OFF Pause button: To turn the washing machine on and off. If pressed when the machine is running the programme will be paused, press again and the machine will restart.

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ON/OFF light: Shows that the machine is in use or is on ready for you to select a programme.

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START/CANCEL button: To start the selected programme - or to cancel a running programme, if incorrect settings were selected.

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Programme selector buttons: To select the programme you require. Press the button the required number of times to select the programme you want (For more information please see ‘Starting a wash programme’ section, Programmes and Option Modifiers).

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Starting a Programme

Starting a typical wash programme

1. Switch the machine on by pressing the ON/OFF Pause button.

2. Sort your laundry into groups by washcare labels. Load the machine.

Close the machine door by pushing it until it clicks.

8. In addition to showing you all information relating to your programme selections, the LCD display will show you the stage of a programme in progress, the time remaining until the end of a programme in hours and minutes (counting down each minute) and the door lock status.

- If ‘Time Delay’ option was selected the display will show the time remaining until the start of the wash programme in hours (counting down each hour).

3. Add detergent and fabric conditioner drawer.

to the dispenser

! Refer to detergent manufacturer’s dosage instructions.

4. Select the programme:

- press the programme selector button the required number of times ( see

Programme Table).

! The LCD display will change on each press to show the temperature of the selected programme.

5. Select any optional wash feature(s) ( see Option Modifiers) you require by pressing the appropriate button(s).

- Indicator lights on the LCD display will show what you have chosen.

9. Start the programme by pressing the START/CANCEL button for at least 3 seconds.

! The ‘Door Locked’ indicator, will light up.

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To stop/change a programme once the machine has started:

- Press the START/CANCEL button until a beep is heard.

- The machine will start to empty.

When the machine has finished emptying:

- Selector the new programme required (you may need to add detergent).

- Press the START/CANCEL button to start the new programme.

10.

During the programme, the status indicator lights will show you what stage in the programme the machine has reached (wash, rinse, spin).

11. A short time after the programme has finished the ‘ Door Locked ’ indicator will go out and you can open the machine door.

12. Switch the machine off by pressing the ON/OFF

Pause button.

6. Reduce the wash temperature of your selected programme:

- Press the Temp button, each press will reduce the wash temperature by 5˚C.

The new temperature will be shown in the LCD display.

7. Reduce the spin speed of your selected programme:

- Press the Spin button, each press will reduce the spin speed.

The new spin speed will be shown in the LCD display.

! Do not allow children to play with the machine or tamper with the controls.

! Do not overload the machine. This may damage the laundry and reduce the quality of the wash.

The maximum load is 7kg (Cotton).

! Do not try to open the dispenser drawer during any programme.

! Do not try to open the machine door when the

‘Door Locked’ indicator is lit.

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9

Programme Table

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Programme Table

*Programme setting for test in accordance with IEC 60456 and EN 60456

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Option Modifiers and

Special Features

Special features

! Not all special features can be used on all programmes - (see Programme Table for option availability).

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Fast Wash:

The Fast Wash programmes are designed for lightly soiled loads delivering quick results for smaller loads, using less energy. For loads with stains or increased soil levels which require deeper cleaning, use the standard or intensive wash cycles.

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Cool Wash: 30˚C

A low temperature wash which delivers cleaning results comparable to the intensive 40˚C cotton programme but at a lower temperature for more colour sensitive garments and using less energy.

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Handwash:

A gentle action programme for delicate items and items labelled as hand wash only.

Not for Wool or Silk garments (use the special programmes for those materials).

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Handwash Wool Approved: (M0507)

The wool wash cycle on Hotpoint machines has been tested and approved by the Woolmark Company for washing garments labelled as ‘hand wash’, provided that the ‘garments’ are washed in accordance to the instructions issued by the manufacturer of this machine.

This cycle is selected by pressing the wool programme selector button and selecting the ‘Wash Enhance’ option modifier ( see Programme Table and Option Modifiers).

! W e rre mm en d u siin a w oo as h lliiq uiid wh en siin g W oo prro grra me

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Super Silent Wash:

Using the latest brush-less electric motors and damper technology the noise levels during the washing phase are significantly lower than a conventional washing machine.

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LCD Display

Shows all information relating to your programme selections. Also indicating the stage of a programme in progress.

If ‘Time Delay’ option is selected, the display shows the time remaining until the start of the wash programme in hours – counting down each hour.

It also displays which option modifiers have been selected, the door lock status and the time to end of the wash programme in hours and minutes counting down each minute.

! Please note time can go up as well as down depending on load absorbency, load size and water temperature.

Note: We recommend that if you use colour catcher sheets in your appliance that these only be used inside a wash bag, as otherwise they can affect the performance of your machine.

Did you know?…

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… when an option button is selected the corresponding light is illuminated.

… if the option selected is incompatible with the programme selected, the button will flash and the option will not be enabled.

… if you set an option that is incompatible with an option selected previously, only the last option selected will be enabled.

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Option modifiers

! Not all options can be used on all programmes - (see Programme Table for option availability).

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Wash Enhance:

Use this option to select a more intensive wash programme for the cotton 60˚C and cotton 40˚C for more heavily soiled items. Additionally, use this option on the machine wash wool programme to select the special

Handwash wool programme for wool items that are not marked as machine washable.

This cycle has been approved by Woolmark for the Platinum Care award.

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Reduced Creases:

Selecting this option will run the wash programme with a more gentle action and lower spin speed, in addition to carrying out an additional rinse to ensure your laundry has fewer creases and will require less ironing.

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Rinse Hold:

Selecting this option will pause the cycle in the final rinse with the fabric conditioner keeping the laundry fresh until you are ready to complete the programme. The Rinse Hold light will flash to indicate the cycle is paused. The machine will stay in this state, tumbling the load occasionally until either the Start/Cancel button is pressed or the Rinse Hold button is pressed again to continue the cycle.

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Mini Load:

Use this option for smaller loads less than the capacity listed for the material and programme type ( see

Programmes Table). This option reduces water consumption and washing time, saving energy when washing smaller loads.

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Extra Rinse:

Use this option for people with sensitive skin, to add a rinse to your selected wash programme. Press the ‘Rinse’ option button once and ‘Extra Rinse’ will illuminate on the LCD display. Press the ‘Rinse’ button again to cancel.

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Time Delay:

Use this option to delay the programme start by up to 24 hours. The LCD display will show the delay chosen.

Each press of the button increases the Time Delay in increments of 1 hour. If you press the button again after 24 shows in the display the machine will reset the Time Delay and show ‘OFF’ in the display, pressing the button after this will start the Time Delay selection from 1 hour. Once the countdown reaches zero the programme will start.

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Variable Temperature:

Use this option to reduce the wash temperature below the maximum for the programme you have chosen.

- each press of the button will reduce the wash temperature by 5˚C. The new wash temperature will be shown in the LCD display. If you press again after ‘OFF’ has been displayed, the machine will revert to the original higher temperature.

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Variable Spin Speed:

Use this option to reduce the spin speed below the maximum for the programme you have chosen.

- each press of the button will reduce the spin speed. The new spin speed will be shown in the LCD display.

If you press again after ‘OFF’ has been displayed, the machine will revert to the original higher spin speed.

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Prewash:

Use Prewash to loosen heavy soil deposits on laundry. Selecting this option will run a short 30˚ wash cycle before the selected main wash programme. Add detergent to both the prewash and main wash compartments of the dispenser drawer.

- To select press the Prewash option button and the option light will illuminate on the LCD display above the button.

Press the button for again to cancel, the option light will go out.

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How Dirty:

Use this option to modify your programme according to the degree of soiling on the laundry to be washed.

You can select either ‘Light’, ‘Normal’ or ‘Super’.

This option is set automatically to ‘Normal’, this will be illuminated on the LCD display.

- Each press of the ‘How Dirty’ option button will scroll through the three options.

The new selection will be shown on the display.

continued...

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Option modifiers continued...

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Stored Programme:

Use this option to store your favourite programme.

Only one programme can be stored.

To store a programme:

Load your machine and add detergent to the dispenser drawer. Select the programme and any options required. Press the START/CANCEL button and the programme will start. Then press the ‘Stored’ option button twice and that programme will be stored for future use. ‘Saving Favourite’ will illuminate on the LCD display for 2 seconds after the programme settings have been stored.

To retrieve and use a stored programme:

Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your favourite programme settings will appear on the LCD display. Press the START/CANCEL button to start the programme.

To change a stored programme:

Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your favourite programme settings appear on the LCD display. Select the programme and option selections for you new requirements, then press the START/CANCEL button to start the programme. Press the

‘Stored’ option button again and the new settings will replace the old. ‘Saving Favourite’ will illuminate on the LCD display for 2 seconds after the programme settings have been stored.

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Child Lock:

Select this option to disable all buttons so no programme and option selections can be altered.

Press the Child Lock option button and the option light will illuminate on the LCD display above the button.

Once Child Lock is selected it remains activated even when the machine is switched off. If power is interrupted at any time pressing any button will reactivate the Child Lock feature. If Child Lock is activated and any control buttons are pressed the option light will flash: no alterations to the settings will be allowed.

Press and hold the Child Lock option button for 2 seconds to cancel, the option light will go out.

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Automatic features

Unbalanced load detection:

The machine has an inbuilt feature to prevent it from spinning too fast with an unbalanced load. When an unbalanced load is detected, the machine will attempt to redistribute the load in order to balance it evenly to achieve full spin speed.

If this is not possible and an unbalanced load remains the spin speed will be reduced, depending on the amount of unbalance detected. This is to prevent the machine from damaging itself or its surroundings and to prevent excessive noise from the machine.

! If the spin result is unsatisfactory following a reduced spin speed attempt to rectify the unbalanced load, then on completion of the programme the load can be redistributed evenly in the drum by hand. Select a spin cycle.

N te

If you need to wash a single item you will need to add some other items as ballast to allow the machine to distribute the load evenly throughout the drum.

No water detection:

The machine will automatically detect if it cannot take in water and will notify you by flashing the ‘tap’ icon and showing ‘H20’ on the LCD display.

If this occurs please check the appliance is plumbed in correctly ( see Installation ‘Water connection’).

Energy saving and water levels

Modern machines are designed to be as environmentally friendly as possible.

To achieve this water levels are kept to a minimum to ensure they are economic and use the lowest energy possible.

Unlike older appliances you will not see high water levels in the drum during washing.

! We recommend always washing as close to a full load as possible (see Programmes Table for the maximum load size of your selected programme).

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Detergents and Laundry

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Detergent dispenser

! Do not put any items into the drawer, other than detergents designed to be released from the drawer, as they may cause damage or blockage.

Grate

Pre-wash detergent compartment.

Maximum:

200ml powder or

100ml liquid

Drawer release catch

Main wash detergent compartment.

Maximum:

400ml powder or

200ml liquid

Fabric conditioner compartment.

Maximum: 120ml

Dispensing powder detergent

To achieve the best wash results the manufacturer’s recommended amount of detergent should be measured and added to the main detergent compartment.

Washcare Tips

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DO NOT overload or underload the machine (see the Programme Table for maximum load), in addition to reducing the quality of the wash this may also damage your laundry and the machine, whilst causing the machine to become unstable and noisy.

We strongly recommend that you DO NOT wash underwired bras in this machine.

Should the wires become detached it could cause damage to your laundry and the machine. If the washcare label states that the bra is machine washable, then we advise placing it in a sealed pillow case or a similar washbag.

! Remember you will be charged for a service engineers visit resulting from a detached bra wire.

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Do not use the machine if the item to be washed does not have a wash label.

Before washing laundry we recommend you:

Dispensing tablets

Tablets can be dispensed via the machine drum or via the dispenser drawer.

! Please CHECK the detergent pack for dispensing instructions.

! Incorrect use can damage your laundry.

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Pre-treat awkward stains with washable treatments.

Do not wash any items that have previously been treated with solvents.

Close zips, fasten belts, tie strings and close press studs to prevent tangling.

Empty all objects from pockets as they may damage the laundry and the machine.

Dispensing liquid detergent

We recommend the use of a detergent dosing ball, as provided by your detergent manufacturer.

! Remember you will be charged for a service engineers visit to rectify malfunction resulting from objects such as coins, pens, hair grips etc.

falling from pockets.

Adding fabric conditioner

Pour the recommended amount of fabric conditioner into the compartment. Do not exceed the maximum fill line.

Pre-Wash

When selecting prewash, add detergent to both the pre-wash and the main wash compartments.

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Limit the size of absorbent loads ie. towels, to half loads to give good washing and rinsing results.

Place small items in a wash bag.

Always follow the care label on items when choosing the wash programme.

Wash non-colourfast items or really dirty items separately as they may affect other laundry.

Did you know that with Hotpoint and Ariel you’ll get the best washing results?

Certain laundry products work better in some machines than others. At Hotpoint we know this is true because we’ve done the research to prove it. We used real everyday clothes and ran tests to find out which washing powder works best with Hotpoint. The results proved that Hotpoint and Ariel produces the best washing results on all your clothes.

Ariel can meet all your laundry needs. It is available as a biological powder for everyday wash loads. Colour powder to keep your clothes staying brighter for longer and a Non-Bio powder for when you need brilliant cleaning but are concerned about sensitive skin.


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...undissolved detergent left in the drawer or on clothes can be due to incorrect dosing or using the incorrect dispensing method - CHECK the detergent manufacturers instructions on the pack for dispensing and dosage advice.

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Care and maintenance

Cleaning Moulded plug

! The plug must not be used without the fuse cover in place.

! Unplug your machine when cleaning it and before all maintenance operations.

! Do not clean any part of the machine with abrasive cleaners, scouring agents, acids, any bleach or metal polish as they may cause damage.

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Use a damp cloth or silicon polish to clean the

● exterior surfaces of the appliance.

Clean the internal surface of the door bowl regularly with a soft cloth. A build up of soap powder and water hardness residue may result in water leaking

● from the door.

Always leave the appliance door ajar to prevent unpleasant odours from forming.

Cleaning the dispenser drawer and compartments

It is advisable to clean the dispenser drawer regularly.

! Do not try to clean any part of the dispenser drawer while the machine is running.

If a replacement fuse holder/cover is required, it must be of the same colour coding or wording as shown on the base of the plug.

Replacements are available from authorised dealers.

Changing the plug

The wires in the power cord are coloured in accordance with the following:

Green and Yellow

(Earth) wire to terminal marked ‘E’, symbol , or coloured green and yellow.

Blue (Neutral) wire to terminal marked ‘N’ or coloured black.

Cord clamp

13A ASTA approved fuse to BS1362.

Brown (Live) wire to terminal marked ‘L’ or coloured red.

1. Pull out the drawer until it reaches its stop.

2. Press the drawer release button to remove the dispenser drawer ( see pic).

3. Clean and dry the dispenser drawer, syphons, grate and fabric conditioner exit channel

( A), ensuring any build up of detergent and fabric conditioner is fully removed.

! Failure to do so may lead to the machine leaking from the dispenser drawer.

Also regularly clean the outlet pipe area ( B).

A

! If the plug being replaced is a non-rewirable type, then the cut-off plug must be disposed of safely.

DO NOT leave it where it can be inserted into a socket and create a shock hazard.

! The power supply cord should be checked periodically and replaced by a cord specially prepared for this machine and fitted only by authorised technicians ( see

Service). Replacement power cords can be purchased, at an extra cost from our Genuine Parts and

Accessories department or authorised dealers.

! The manufacturer denies any responsibility should any of these rules not be followed.

! If in doubt about any of the above consult a qualified electrician.

4. Relocate the dispenser drawer and push it firmly back into place.

B

! We recommend a maintenance wash 2 or 3 times a year, to avoid a build up of greasy deposits and water hardness residue. Run the 95˚ White Cotton programme, with the normal amount of detergent but no laundry.

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Precautions and advice

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General safety

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Unplug your appliance when cleaning it and during all maintenance operations.

This machine should only be used by adults and in accordance with the instructions.

Do not overload or underload the machine. In addition to reducing the quality of the wash, this may also damage your laundry and the machine.

Do not pull on the power supply cable to unplug the appliance from the electricity socket. Pull the plug out.

Do not open the machine door while the appliance is in operation.

Do not open the detergent dispenser while the appliance is in operation.

Never force the machine door: this could damage the safety lock mechanism designed to prevent any accidental opening.

Turn off the water tap after every wash. This will limit the wear of your appliances water system and also prevent leaks.

In the event of a malfunction, do not under any circumstances touch internal parts in order to attempt repairs.

Always keep children well away from the appliance while in operation. Do not let children play with the machine or tamper with the controls.

The appliance door tends to get quite hot during the cycle.

Should it have to be moved, proceed with the help of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.

Before loading your laundry into the machine, make sure the drum is empty.

Check the water fill hose at least once a year. If you see any cracks, replace it immediately: during the wash cycles, high water pressure could cause a cracked hose to split open.

! Never use hoses that have already been used.

In the unlikely event of something not working - see the Troubleshooting section.

Saving energy and respecting the environment

Environmentally-friendly technology

If you only see a little water through your appliance door, this is because thanks to the latest Hotpoint technology, your machine only needs less than half the amount of water to get the best results: an objective reached to respect the environment.

Saving on detergent, water, energy and time

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To avoid wasting resources, the machine should be used with a full load. A full load instead of two half loads allows you to save up to 50% on energy.

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The pre-wash cycle is only necessary on extremely soiled garments. Avoiding it will save on detergent, time, water and between 5 and 15% energy.

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Treating stains with a stain remover or leaving them to soak before washing will cut down the need to wash them at high temperatures.

A pro gramme at 60˚C instead of 90˚C or one at

40˚C instead of 60˚C will save up to 50% on energy.

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Use the correct quantity of detergent, depending on the water hardness, how soiled the garments are and the amount of laundry you have, to avoid wastage and to protect the environment: despite being biodegradable, detergents do contain ingredients that alter the natural balance of the environment. In addition, avoid using fabric softener as much as possible.

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If you use your machine between late in the afternoon and the early hours of the morning, you will help reduce the electricity board’s peak load.

Recycling and Disposal information

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserve the right to use quality recycled components to keep down customer costs and minimise material wastage.

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Please dispose of packaging and old appliances

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To minimise risk of injury to children, remove the door and plug - then cut off mains cable,flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

Disposal of old electrical appliances

The European Directive 2002/96/EC on Waste

Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment.

The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.

Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Precautions and advice

Safety advice

! This machine was designed and built in compliance with the applicable international safety regulations.

The following information is provided for your safety and should be read carefully.

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This machine is designed for domestic use only.

Before using your machine make sure that the TWO transit bolts, TWO rubber grommets and TWO spacers have been removed ( see page 5).

Any electrical work necessary to install this machine should be carried out by a qualified electrician.

Do not plug your machine into a socket when your hands are wet.

Do not try to modify this machine in any way.

Do not let children play with the machine or with its controls.

Do not lean on the door or use the door to lift or move the machine.

Do not wash garments that have previously been treated with solvents.

Do not connect the machine to a single outlet instantaneous water heater.

Do not connect the machine directly to a watersoftening unit; use the recommended amount of detergent for the water hardness in your area.

Do not overload or underload the machine. In addition to reducing the quality of the wash, this may also damage your laundry and the machine.

Do not pull on the power supply cable to unplug the appliance from the electricity socket. Pull the plug out.

Do not touch the drain water as it could reach very high temperatures (over sink drainage).

Never force the machine door; this could damage the safety lock mechanism design to prevent any accidental opening.

In the event of a malfunction, do not under any circumstances touch internal parts in order to attempt repairs.

Should it have to be moved, proceed with the help of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.

Before loading your laundry into the machine, make sure the drum is empty.

Technical Details Chart

Models WT965, WT960, WT940

59.5cm wide

Dimensions 85cm high

60cm deep

Capacity From 1 to 7kg

Electric Voltage 220/240 50Hz connections Max absorbed power 1700W-2100W

Water Maximum pressure 1 MPa (10 bar) connections Minimum pressure 0.05 MPa (0.5 bar)

Drum capacity 58 litres

Spin Speed up to 1600 rpm - WT965, WT960 up to 1400 rpm - WT940

Control 60˚C cotton programme with Wash Enhance according to - run with a 7kg load

IEC60456

This appliance is compliant with the following European Community

Directives:

- 73/23/EEC & 93/68/EEC

(Low Voltage) and subsequent amendments.

- 89/336/EEC,92/31/EEC & 93/68/EEC

(Electromagnetic Compatibility) and subsequent amendments.

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Something Wrong? - Troubleshooting

If your machine seems not to be working, GO through the following troubleshooting suggestions BEFORE you call your

Service Centre ( see Service).

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Section 1: All Ultima (LCD) Models - General Troubleshooting

Problem:

The machine won’t start:

(Nothing lights up on the control panel).

Possible causes / Solution:

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Check the appliance is fully plugged into the socket and switched on.

Is the socket ok? Try another appliance in the socket to check.

Is the fuse in the plug ok? If not, replace it, fuse must be 13 Amps ( see Care and Maintenance).

There has been a power failure - Check another electrical device in your home to see if this is the case.

The ON/OFF Pause button has not been pressed.

The Start/Cancel button has not been pressed, for at least 3 seconds - Press and hold the

START/CANCEL button until the machine starts to operate.

Lights/Display illuminate on the control panel but the wash cycle will not start.

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The appliance door is not shut properly - Close the door firmly and try the machine again.

The START/CANCEL button has not been pressed, for at least 3 seconds - Press and hold the

START/CANCEL button until the machine starts to operate.

The cold water supply tap is not turned on - (H20 is displayed).

Have you selected ‘Time Delay’ ( see Programmes and Option Modifiers ).

The machine fails to fill with water.

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The START/CANCEL button has not been pressed, for at least 3 seconds.

- Press and hold the START/CANCEL button until the machine starts to operate.

Is the ‘tap’ icon flashing and is H20 showing on the display? This indicates the machine has failed to take in water ( see Installation) - Check that:

- The cold water inlet hose is connected to the tap.

- The hose is not kinked.

- The cold water supply tap is turned on - Ensure it is fully turned on.

- The water pressure is sufficient ( see Technical Details Chart ).

- The inlet filter is not blocked... Turn off the water, unscrew the fill hose at the back of the appliance then remove and clean the filter.

Note: Modern machines use less water and the water taken into the machine is automatically adjusted depending on the load in the drum. For this reason, you may not always be able to see water in the drum: But if the load is ‘wet’ and the machine completes the wash cycle then the amount of water into the machine is sufficient.

The machine does not drain or spin (during the first wash cycle, after installation).

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Has the drain hose been installed correctly ( see Installation).

Are the drain hose, standpipe or undersink connections blocked?

Note: If the drain hose is connected to an undersink ‘U’ trap - Check that the sink trap blanking plug was removed before the drain hose was connected. This is the most common installation fault.

Is the drain hose kinked or squashed - Check the hose at the back of the machine.

Carry out the additional checks listed below...

The machine does not drain or spin (although it has drained/spun during previous wash cycles).

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There has been an unbalanced load in the drum and the machine could not spin - Try the machine again with a different wash load ( see ‘ Automatic Features’, Programmes and Option

modifiers).

Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ indicator light will flash.

- To complete the paused programme press either the START/CANCEL button or the

Rinse Hold button ( see Programmes and Option modifiers).

The programme takes a long time.

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If the machine completes the wash cycle, it is unlikely there is a problem.

Check the programme table to be sure the programme you have selected is that most suited for your needs - The table also gives an indication of approximate programme times you can expect.

Note: The programme times listed in the Programme Table are approximate.

Options selected can affect the programme times ( see Programmes and Option Modifiers ).

The wash load, temperature and pressure of the incoming water supply can cause some variation in the programme times.

I cannot read the information on the LCD Display.

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If the LCD display is not showing the correct information:

- Switch off at the electric socket, wait 5 seconds then switch back on.

There is too much foam in the drum during the wash cycle.

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Check that the detergent you have used is suitable for ‘Automatic’ machines.

Refer to the detergent manufacturers recommendations to ensure that you have not used too much detergent.

If you have used the wrong type of detergent (or too much), select a Rinse programme to flush out your machine.

Steam is coming from the dispenser drawer.

● This is not a fault, we have designed the machine to release steam from the drawers during hot washes.

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Something Wrong? - Troubleshooting

The machine makes a noise or vibrates too much during the spin cycle.

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The transit fixings may not have been removed correctly ( see Installation ‘Remove the transit fixings’) - Failure to remove all the parts of the transit fixings will cause the machine to vibrate excessively during spin.

Note: There are TWO transit fixings that need to be removed - two bolts, two washers, two rubber grommets and two nylon spacers.

The machine is not level ( see Installation) - Adjust the feet so that the machine stands firm on the floor (ie, it does not rock) and ensure the machine is level from front to back and from side to side.

The machine is closed in, between furniture cabinets and the wall ( see Installation).

Perhaps the machine was attempting to spin an unbalanced load - Try the machine again with a different was load.

When you sort your laundry into wash groups, check all loose items, such as coins are removed from the laundry. Check the drum at the end of each cycle and remove any loose items (coins etc).

Note: ‘Super Silent’ refers to wash sound level only - there will always be some motor and drum noise during spin.

The machine leaks:

Not all the detergent has been flushed out of the dispenser drawer.

The dispenser drawer will not close properly or is collecting water.

... from behind or underneath:

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Check each end of the cold water inlet hose, ensuring connections at both ends are tight

● and not leaking ( see Installation ).

Depending on the installation method used ( see Installation ). Check:

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- that the drain hose is firmly secured to the undersink ‘U’ trap, or...

- that the drain hose is positioned correctly into the standpipe.

Check that your water pressure is within limits ( see Technical Details Chart ).

- If too high, try turning the cold water supply tap down slightly and try the machine again ( see Installation ).

... from the dispenser drawer (water leaking down the front of the machine):

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Check that the detergent dispenser is not blocked or obstructed.

- Remove the drawer from the machine and clean it ( see Care and Maintenance ).

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Check the cold water supply tap is turned on sufficiently ( see Installation ).

Is your water pressure within limits ( see Technical Details Chart ), if it is too low it may not be sufficient to flush all the detergent out of the drawer.



Note: Are you using detergent tablets? - If yes, please check the detergent manufacturers instructions on the side of the detergent box, not all detergent tablets are suitable for use in the dispenser drawer some need to be placed into the machine drum with the wash load for them to dissolve correctly.

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Section 2: Specific Error Messages on the LCD Display

Your machine carries out automatic checks at various stages of the wash cycles - Error messages will be displayed on the

LCD display to indicate there is something wrong.

The error message displayed is dependent upon which machine you have:

Error message:

‘tap’ icon flashing and ‘H20’ on the display.

This indicates that the machine has failed to take in water (see Installation).

Check that:

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the cold water inlet hose is not kinked.

the cold water supply tap is turned on - Ensure it is fully turned on.

● the water pressure is sufficient ( see Technical Details Chart ).

‘door’ on the LCD display.

This indicates that the door is not closed properly.

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Close the door firmly and try the machine again.

‘F00’ on the LCD display.

This indicates that there is a fault.

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Where 00 is the number - please contact Service and quote the number ( see Service ).

‘child lock’ icon is illuminated

(machine beeps each time a button is pressed).

This indicates that the ‘Child Lock’ feature has been activated.

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To deactivate Child Lock, press and hold the Child Lock option button for at least 2 seconds. You will hear a beep and the ‘child lock’ icon will go out.

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Service

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Before calling the Service Centre:

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Use the troubleshooting guide to see if you can solve the problem yourself (see Troubleshooting).

If not, turn off the machine and call the Service

Centre closest to you.

! You will be charged for a service engineers visit if a problem with your machine is caused by incorrect installation or misuse.

1 9 5 0 5 7 7 1 9 . 0 0

06/2006 - SIMLEX . Four Ashes, Wolverhampton

Spare Parts

This is a complex machine. Repairing it yourself or having a non-authorised person try to repair it could cause harm to one or more persons, could damage the machine and could invalidate the spare parts warranty.

Call an authorised technician if you experience problems while using the machine.

The spare parts have been designed exclusively for this appliance and not for other uses.

Key Contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and services we offer.

Repair Service and Information Help Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www.hotpointservice.co.uk

Republic of Ireland: 0818 313 413

Note: Our operators will require the following information:

Model number

Serial number

Date of purchase

Model number and Serial number can be found on the inside of the door.

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm www.hotpointservice.co.uk

Republic of Ireland: 0123 002 333

Genuine Parts and Accessories

UK: 08709 077 077

Monday to Friday, 8.30am to 5pm

Saturday, 8.30am to 12noon www.hotpointservice.co.uk

Republic of Ireland: 0818 313 413 www.hotpoint.co.uk

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB