HP 3400 User's Manual

XbowRG.book Page i Friday, March 1, 2002 3:42 PM

reference guide

hp deskjet 3300/3400 series

XbowRG.book Page ii Friday, March 1, 2002 3:42 PM

Edition 1 January 2002 notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

terms and conventions

The following terms and conventions are used in this reference guide: terms

The hp deskjet 3300/3400 series printer may be referred to as the HP Deskjet 3300/3400 series

printer, the HP Deskjet, or the HP printer.

symbols

The > symbol guides you through a series of software steps. For example:

Click Start > Programs > Hewlett-Packard > [deskjet printer] > release notes to view the

release notes.

cautions

A Caution indicates possible damage to the HP printer or to other equipment. For example:

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. acknowledgements

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.

Mac, Macintosh, AppleTalk, and Mac OS are trademarks of Apple Computer, Inc., registered in the

U.S. and other countries.

Copyright 2002 Hewlett-Packard Company ii

XbowRG.book Page iii Friday, March 1, 2002 3:42 PM

reference guide

hp deskjet 3300/3400 series

table of contents

introducing the hp deskjet 3300/3400 series printer. . . . . . . . . . . . . . . . . . .1

what’s in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

viewing the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

power button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

power light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Windows USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

contacting hp customer care center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

obtaining hp repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

hp printer limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

iii

XbowRG.book Page iv Friday, March 1, 2002 3:42 PM iv

XbowRG.book Page 1 Friday, March 1, 2002 3:42 PM

introducing the hp deskjet 3300/3400 series printer

what’s in the box

Thank you for buying an hp deskjet 3300/3400 series printer! Your printer box contains the following items:

� �

�

� �

�

�

1. printer

2. setup posters

3. this reference guide

4. printer software CD

5. black (hp 27) print cartridge

(hp deskjet 3400 series printer only)

6. tri-color (hp 28) print cartridge

7. power cord

If any of these items is missing from the box, talk to your HP dealer or contact the

HP Customer Care Center. See “contacting hp customer care center” on page 13 for more information.

1


connectivity

The hp deskjet 3300/3400 series printer offers one option for connectivity:

USB cable

Purchase a Universal Serial Bus (USB)

2.0 full-speed compliant cable. Use with

Windows 98, Me, 2000, XP, and

Macintosh.

2


finding information

Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help.

see...

CD for information about...

Begin with the printer software CD to set up the printer and install the printer software. The printer software CD provides setup instructions.

Windows

setup poster

• Installation and troubleshooting

• Printer software and hardware setup platform

Windows

Windows

3420 hp deskjet

3300/3400 series

3420 hp deskjet

3300/3400 series

Macintosh

setup poster

Macintosh setup instructions Macintosh this reference guide

Printer

Assistant

Onscreen user’s guide release notes

• Printer box contents

• Additional installation troubleshooting

• HP Customer Care Center

• HP printer warranty

• Onscreen user’s guide for using, maintaining, and troubleshooting the printer; warranty statements; environmental statement; regulatory notices. (For access instructions, see “viewing the onscreen user’s guide” on page 4.)

• HP Customer Care Center

• Printing ideas

• Shopping links to other HP products

• Tools and updates

Complete product information including:

• Using, maintaining, and troubleshooting the printer

• Warranty statement

• Environmental statement and regulatory notices

For access instructions, see “viewing the onscreen

user’s guide” on page 4.

Known software compatibility issues.

• Click Start > Programs > Hewlett-Packard >

[hp deskjet printer] > release notes

Windows

Macintosh

Windows

Macintosh

Windows

3


viewing the onscreen user’s guide

The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur.

Windows

When you install the printer software, the onscreen user’s guide is installed automatically. Open the user’s guide through the HP Printer Assistant, a tool that also provides:

• Support through HP Customer Care

Center

• Printing ideas

• Shopping links to other HP products

• Tools and updates

The hp printer assistant icon is displayed on the Windows desktop after you install the printer software.

Double-click the icon to open the hp printer assistant .

accessing the user’s guide

To view the user’s guide:

1.

Double-click the HP Printer Assistant icon on your computer desktop.

The hp printer assistant appears.

2.

Click the user’s guide button to display the guide’s topics.

You can also open the user’s guide from the Start menu by clicking Start >

Programs > Hewlett-Packard >

[hp deskjet printer] > user’s guide.

Adobe Acrobat versions of the user’s guide

The user’s guide is also available in the following languages:

• Arabic

• Greek

• Hebrew

• Turkish

If you want to view the user’s guide in one of these languages:

1.

Double-click the hp printer assistant icon on your computer desktop.

2.

Click the user’s guide button on the

HP Printer Assistant screen.

3.

Select user’s guide is available in other languages at the bottom of the screen.

4.

Insert the printer software CD into the computer’s CD-ROM drive.

5.

Select your language from the list that appears.

• If Acrobat Reader is installed on your computer, the user’s guide is displayed.

Use Acrobat 4.0 and later to view the user’s guide.

• If Acrobat Reader is not installed on your computer, it is installed automatically, then the user’s guide is displayed.

4


Macintosh

Adobe Acrobat Reader 4.0 or later is required to view the user’s guide on

Macintosh computers. If you do not have

Acrobat Reader, install it from the printer software CD.

To open the user’s guide:

1.

Insert the printer software CD into the computer’s CD-ROM drive.

The HP Deskjet screen is displayed.

2.

Select the User’s Manuals folder for your language.

3.

Do one of the following:

• Double-click the User’s Guide icon if

Acrobat Reader is installed on your computer.

• Double-click the Reader Installer icon if Acrobat Reader is not installed on your computer.

Adobe Acrobat Reader is installed automatically. After it is installed, double-click the User Guide icon to display the onscreen user’s guide.

5


power button and light

Use the Power button to turn the printer on and off.

1

1. Power button and light

power button

Press the Power button to turn the printer on or off. It may take a few seconds for the printer to turn on after pressing the

Power button.

Caution!

Always use the Power button on the front of the printer to turn the printer on or off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on or off may cause printer failure.

power light

When cancelling a print job from the driver, the Power light blinks briefly.

When an error occurs, the Power light blinks continuously.

When the printer functions normally, the

Power light is on continuously.

6


print cartridges

using print cartridges

The printer uses these print cartridges: print cartridge black selection number product number

C8727

3.

Unwrap the replacement print cartridge, then pull the tab to remove the plastic tape.

tri-color C8728

The black (hp 27) print cartridge is included with the hp deskjet 3400 series printer only. Purchase the black (hp 27) print cartridge separately for the hp deskjet 3300 series printer.

For more information, see these sections in the onscreen user’s guide:

• “maintaining print cartridges”

• “print cartridge recovery”

replacing print cartridges

To replace a print cartridge:

1.

Press the Power button to turn on the printer, then open the top cover.

The cradle moves to the center of the printer.

2.

Push down on the print cartridge and slide it out of the print cartridge cradle.

Caution! To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips.

4.

Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance.

5.

Push the cartridge into the cradle.

You hear a snap when the print cartridge is correctly positioned.

6.

Close the top cover.

7.

Verify that plain paper is loaded in the paper tray, then print a calibration page to align the print cartridges.

For instructions on aligning the print cartridges, see “calibrating print cartridges” in the onscreen user’s

guide.

7


installation troubleshooting

Windows

Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant.

See “viewing the onscreen user’s guide” on page 4 of this reference guide for instructions.

what is the problem?

The installation program will not automatically start when the CD is inserted.

possible causes...

to solve the problem...

• Auto-run is disabled.

• The computer cannot find the autorun.exe program on the

CD-ROM.

1.Insert the printer software CD into the computer’s CD-ROM drive. Be careful to position the CD correctly.

2.Select Start > Run , then click Browse .

3.Browse to the CD-ROM icon.

4.Click the setup.exe file, then click Open .

5.The setup.exe file appears in the Run dialog box. Click OK .

6.Follow the onscreen instructions to install the printer software.

8


installation troubleshooting, continued

Windows, continued what is the problem?

The printer software did not install correctly.



• There may be a conflict with a virus protection program or other software programs.

• There may be a conflict with a peripheral device connected to your printer.

Uninstall the printer software, then reinstall it.

1.Do one of the following:

•Insert the CD-ROM into the CD-ROM drive, and select Remove printer software . Follow the onscreen instructions.

•Open the Printer Assistant and select Tools and Updates > uninstall software.

•Select Start > Programs >

Hewlett-Packard > [hp deskjet printer] > uninstall software .

2.Close any virus protection programs or other software programs that are running on the computer.

3.To reinstall the printer software, insert the

CD-ROM into the CD-ROM drive, then follow the onscreen instructions.

If the software program does not automatically start, then see “to solve the problem...” on page 8.

9



Windows USB

Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant.

See “viewing the onscreen user’s guide” on page 4 for instructions.

what is the problem?

The Plug and Play operation will not complete (the New

Hardware Wizard will not finish).



The computer cannot find the printer driver.

1.Cancel the New Hardware Wizard.

2.Remove the printer software CD from the

CD-ROM drive.

3.Disconnect the USB cable from the computer.

4.Re-insert the printer software CD into the computer’s CD-ROM drive.

5.Follow the onscreen instructions to install the printer software.

6.Reconnect the USB cable to the computer when prompted.

If the installation program does not automatically start, then see “to solve the problem...” on page 8.

10



Windows USB, continued what is the problem?

When I tried installing USB the installation stopped. When I tried to install again, the

New Hardware Found Wizard was gone and the USB port was not available.



The operating system terminated the installation before it was complete.

Uninstall the printer software, then reinstall it.

1.Do one of the following:

•Insert the CD-ROM into the CD-ROM drive, and select Remove printer software . Follow the onscreen instructions.

•Open the Printer Assistant and select Tools and Updates > uninstall software .

•Select Start > Programs > Hewlett-Packard >

[hp deskjet printer] > uninstall software .

2.Close any virus protection programs or other software programs that are running on the computer.

3.To reinstall the printer software, insert the

CD-ROM into the CD-ROM drive, then follow the onscreen instructions.

If the software program does not automatically start, then see “to solve the problem...” on page 8.

11



Windows USB, continued what is the problem?

When I connect a USB cable between the printer and my computer, an “Unknown

Device” message appears.

If you are using Windows 2000, the “Unknown Device” message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the “Unknown

Device” message does mean that there is a problem. Use the troubleshooting steps below.



• Static electricity has built up in the cable between the printer and your computer.

• You may have a defective

USB cable.

1.Disconnect the USB cable from the printer.

2.Unplug the printer from its power cord.

3.Wait approximately 30 seconds.

4.Plug the power cord into the printer.

5.Plug the USB cable into the printer.

6.Replace the USB cable if “Unknown

Device” continues to appear in the New

Hardware Found dialog box and you are not Windows 2000.

12


contacting hp customer care center

HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer.

support process

The HP support process works most effectively if you look for help in the following order:

1.

Use the onscreen user’s guide. See

“viewing the onscreen user’s guide” on page 4.

2.

Access HP e-support.

• Check HP's Web support pages for product help.

• Send HP an email.

3.

Contact HP support by phone.

For more information see “hp support by phone” on page 14.

Support options and availability vary by product, country/region, and language.

hp support Websites

If you have access to the Internet, you can obtain a wide variety of information about your printer.

Visit our Website for the latest printer software and support information at: www.hp.com/cposupport/loc/ regional.html

or www.hp.com/go/ support

hp support email

One-to-one email gives direct answers to your questions from an HP support technician. Email support is a great way to ask technical questions and obtain answers that are tailored to your specific need.

Enter your question on a Web form and receive an email reply.

software updates

Use either of the following methods to obtain copies and updates of the printer software:

• Download the printer software from

HP’s Website.

• Phone the HP Customer Care Center to request a CD containing the software update files.

See “support phone numbers” on page 15 for support telephone numbers.

13


hp support by phone

HP provides telephone support free of charge during the printer’s free phone support period.

free phone support period

The list below shows the free phone support period for your country/region.

Standard phone company charges apply.

country/region

North America

Asia Pacific

Europe, Middle East,

Africa

Latin America — including Mexico phone support

90 days

1 year

See below*

90 days

* Europe, Middle East, and Africa

For phone support in Europe, please consult the following Website to check the details and conditions of phone support in your country/region: http://www.hp.com/go/support

Alternatively, you can ask your dealer or call HP at the phone number listed for your country/region. See “support phone numbers” on page 15.

As a part of our continuing efforts to improve our phone support services, we advise you to check our Website on a regular basis for new information regarding service features and delivery.

before placing a call

Before placing a call for help, try these other free support options:

• user’s guide; see “viewing the onscreen user’s guide” on page 4

• setup poster

• HP e-support

If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem.

HP needs the following information to assist you:

• The printer's model number (located on the label on the front of the printer)

• The printer's serial number (located on the bottom of the printer)

• The computer’s operating system

• The version of the printer driver (also referred to as the printer software):

– Windows: Open Printer Assistant, select customer care > support information > system information, then scroll to printer information.

– Macintosh: The version number appears in the upper-right corner of the Print dialog box.

• Messages displayed at the time the situation occurred

• Answers to these questions:

– Has this situation happened before?

Can you re-create it?

– Did you add any new hardware or software on your computer around the time this situation began?

14


support phone numbers

If you need help solving a problem, contact HP support using the phone number in the table below. For the most up-to-date list of phone numbers for your country/region refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html

country/region

Africa/Middle East

Argentina

Australia

Austria

Belgium (Dutch)

Belgium (French)

Brazil (inside Greater

Sao Paulo)

Brazil (outside Greater

Sao Paulo)

Canada

Caribbean

Central America

Chile

China

Colombia

Costa Rica

Denmark

Ecuador (Andinatel)

Ecuador (Pacifitel)

Finland

France

Germany

Greece

Guatemala

Hong Kong

Hungary phone number

41 22 780 71 11

0810 555 5520

03 8877 8000

0660 6386

02 626 8806

02 626 8807

3747-7799

0-800-157751

905 206 4663

1-800-711-2884

1-800-711-2884

800 36 0999

010 6564 5959

9-800-114-726

0-800-011-0524

39 29 4099

1-800-711-2884

1-800-225528

0203 47 288

01 43 62 34 34

0180 52 58 143

( € 0.06/30 sec.)

1 60 73 603

1-800-995-5105

3002 8555

01 382 1111 country/region

India

Indonesia

Ireland

Israel

Italy

Japan

Korea (Seoul)

Korea (outside Seoul)

Malaysia

Mexico (Mexico City)

Mexico (Outside Mexico

City)

Netherlands

New Zealand

Norway

Peru

Philippines

Poland

Puerto Rico

Russia (Moscow)

Singapore

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

Venezuela

Vietnam phone number

11 682 6035

21 350 3408

01 662 5525

09 830 4848

02 264 10350

0570 000511

02 3270 0700

080 999 0700

03 295 2566

5258 9922

01 800 472 6684

0 20 606 8751

09 356 6640

22 11 6299

0800-10111

2 867 3551

22 865 98 00

1-877-232-0589

095 923 50 01

272 5300

902 321 123

08 619 2170

0 848 80 11 11

2 2717 0055

2 6614000

1 216 579 71 71

0207 512 5202

1 (208) 323-2551

0800-47468368

08 823 4530

15


after the free phone support period

After the free phone support period, contact your HP dealer or call the support phone number for your country/ region to discover the available support options. See “support phone numbers” on page 15.

obtaining hp repair

If your HP printer needs to be repaired, call HP phone support. A trained HP support technician will diagnose the problem and coordinate the repair process.

For a list of HP support phone numbers, see “support phone numbers” on page 15.

HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your HP printer’s limited warranty period. After the warranty period, you will be quoted a repair cost.

obtaining a warranty extension

If you would like to extend the warranty coverage beyond the limited warranty period, contact your local HP dealer.

If your HP dealer does not offer service contracts, call HP directly and ask about our HP service agreements.

16


hp printer limited warranty statement

country/region

North America (including Canada)

Asia Pacific

Europe

Latin America

3320

3420

A. extent of limited warranty

Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

1. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

2. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

• Improper or inadequate maintenance or modification;

• Software, interfacing, media, parts, or supplies not provided or supported by

HP; or

• Operation outside the product’s specifications.

• For HP printer products, the use of a non-

HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer.

However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

software

90 days

90 days

90 days

90 days

90 days printer

90 days

1 year

1 year

90 days

1 year

3. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by

HP’s warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HP’s warranty during the applicable warranty period, HP shall either repair or replace the defective product at HP’s option.

4. If HP is unable to repair or replace, as applicable, a defective product covered by

HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product.

5. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

6. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

7. HP’s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa,

Argentina, Brazil, Mexico, Venezuela, and

France’s “Departements D’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer.

8. Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with in any way.

17


B. limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW,

NEITHER HP NOR ITS THIRD PARTY SUPPLIERS

MAKE ANY OTHER WARRANTY OR

CONDITION OF ANY KIND, WHETHER

EXPRESS OR IMPLIED, WITH RESPECT TO THE

HP PRODUCTS, AND SPECIFICALLY DISCLAIM

THE IMPLIED WARRANTIES OR CONDITIONS

OF MERCHANTABILITY, SATISFACTORY

QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE.

C. limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty

Statement are the customer’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW,

EXCEPT FOR THE OBLIGATIONS

SPECIFICALLY SET FORTH IN THIS

WARRANTY STATEMENT, IN NO EVENT

WILL HP OR ITS THIRD PARTY SUPPLIERS BE

LIABLE FOR DIRECT, INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL

DAMAGES, WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL

THEORY AND WHETHER ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

D. local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty

Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the

United States, as well as some governments outside the United States (including provinces in Canada), may:

• Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the

United Kingdom);

• Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

• Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

3. FOR CONSUMER TRANSACTIONS IN

AUSTRALIA AND NEW ZEALAND, THE

TERMS IN THIS WARRANTY STATEMENT,

EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT,

OR MODIFY, AND ARE IN ADDITION TO,

THE MANDATORY STATUTORY RIGHTS

APPLICABLE TO THE SALE OF HP

PRODUCTS TO SUCH CUSTOMERS.

18


printer specifications

black text print speed*

3300 series printers:

FastDraft: Up to 8 pages per minute



mixed text with color graphics print speed*





* These are approximate figures. The exact speed varies with system configuration, software program, and document complexity.

memory

3300 and 3400 series printers:

768 KB built-in RAM

power consumption

3300 and 3400 series printers:

8 watts average non-printing

23 watts average when printing

power requirements

power module input voltage

0950-4335 200 240

Vac (± 10%)

0950-4197 120 Vac

(± 10%)

0950-4198 230 Vac

(± 10%)

0950-4199 100 240

Vac (± 10%)

0950-4203 230 Vac

(± 10%) input frequency

50 to 60 Hz

(± 3 Hz)

60 Hz

(± 3 Hz)

50 Hz

(± 3 Hz)

50 to 60 Hz

(± 3 Hz)

50 Hz

(± 3 Hz)

regulatory notices

regulatory model identification number

For regulatory identification purposes, your product is assigned a Regulatory Model

Number. The Regulatory Model Number for your product is VCVRA-0102. This regulatory number should not be confused with the marketing name (e.g., hp deskjet

3300/3400) or product numbers (e.g.,

C8946, C8947).

19

HP 3400 User's Manual

reference guide

hp deskjet 3300/3400 series

reference guide

hp deskjet 3300/3400 series

table of contents

introducing the hp deskjet 3300/3400 series printer

what’s in the box

connectivity

USB cable

finding information

viewing the onscreen user’s guide

Windows

accessing the user’s guide

Adobe Acrobat versions of the user’s guide

Macintosh

power button and light

power button

power light

print cartridges

using print cartridges

replacing print cartridges

installation troubleshooting

Windows

what is the problem?

possible causes...

to solve the problem...

installation troubleshooting, continued

Windows, continued what is the problem?

possible causes...

to solve the problem...

installation troubleshooting, continued

Windows USB

what is the problem?

possible causes...

to solve the problem...

installation troubleshooting, continued

Windows USB, continued what is the problem?

possible causes...

to solve the problem...

installation troubleshooting, continued

Windows USB, continued what is the problem?

possible causes...

to solve the problem...

contacting hp customer care center

support process

hp support Websites

hp support email

software updates

hp support by phone

free phone support period

* Europe, Middle East, and Africa

before placing a call

support phone numbers

after the free phone support period

obtaining hp repair

obtaining a warranty extension

hp printer limited warranty statement

printer specifications

black text print speed*

mixed text with color graphics print speed*

memory

power consumption

power requirements

regulatory notices

regulatory model identification number

Key Features

Related manuals

HP (Hewlett-Packard)

3400

HP (Hewlett-Packard)

deskjet 3820 colour inkjet printer

HP (Hewlett-Packard)

Deskjet 5500 Printer series

HP

Deskjet 940c Printer series

HP (Hewlett-Packard)

Deskjet 5500 Printer series

HP (Hewlett-Packard)

3900 series