HP 810C Series User's Manual

BRZ ENGVENFAM_Cvr
6/16/99 1:21 PM
Page 1
Your DeskJet Connection!*
Information on more products:
http://www.hp.com
HP Customer Care:
http://www.hp.com/support/home_products
*Information in these web sites may only be available in English
HP DeskJet Printer
User’s Guide
Printed on Recycled paper
*C6413-90009*
English
Part Number C6413-90009
Printed in Brazil. 6/99
for
Windows
895C Series
880C Series
830C Series
810C Series
BRZ ENGVENFAM_Cvr
6/16/99 1:21 PM
Page 2
HP Customer Care
Environmental Attributes of the DeskJet Printer
Congratulations on the purchase of your new HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your purchase with
HP Customer Care—award-winning service and support that includes:
Environmental Statement
HP Customer Care Online
Click your way to a quick solution! http://www.hp.com/support/home_products is
a great place to start for answers to questions about your HP DeskJet printer—
24 hours a day, seven days a week.
HP Customer Care User Forums
Go online, anytime, and you’ll also find helpful user forums—a great source of
ideas and suggestions for using your HP DeskJet printer. You can access the user
forums directly from http://www.hp.com/support/home_products.
HP Customer Care by Fax
When you want just the facts—and you want them fast by fax, call HP FIRST, our
automated fax-back service. Dial (800) 333-1917 (U.S. only) from any touch-tone
phone.
HP Customer Care by Phone
Call us direct at (208) 344-4131 and connect with a service technician who
specializes in your product and who can typically answer your questions in one
phone call. Most calls are answered in under three minutes.
HP Customer Care Audio Tips (U.S. Only)—Toll Free
Automated Support Line
For fast and simple solution steps to commonly asked DeskJet questions, try out
automated support line at (877) 283-4684.
Easy to reach. Easy to use. HP Customer Care lets you buy today with the confidence
that we’ll stand behind you tomorrow.
Hewlett-Packard continuously improves the
design and production processes of HP DeskJet
printers to minimize the negative impact of the
office environment and on the communities
where printers are manufactured, shipped, and
used. Hewlett-Packard has also developed
processes to minimize the negative impact of the
disposal of the printer at the end of printing life.
Reduction and Elimination
Ozone: All ozone-depleting chemicals (CFC, for
example) have been eliminated from
Hewlett-Packard manufacturing processes.
Number of Parts: Early in design, the total
number of parts used by the printer is reduced
when possible to minimize costs during
manufacturing and to reduce handling at
end-of-life.
Printer Packaging: The packaging materials for
this printer have been selected to provide
maximum protection for the least cost possible,
while attempting to minimize environmental
impact and facilitate recycling. The rugged
design of the HP DeskJet printer assists in
minimizing both packaging materials and
damage rates.
Plastic Materials: All major manufactured
plastics parts are marked as to the plastic
content to facilitate product recycling.
Printers and Print Cartridges: In certain
countries, Hewlett-Packard is conducting pilot
programs to take back printers and print
cartridges for material reclamation and
environmentally sound disposal. Call your
Hewlett-Packard representative for current status.
Paper: This printer is designed to facilitate the
use of recycled paper as consumer media.
Depending on the availability of recycled paper
in each country, all manuals are printed on
recycled paper.
Energy Conservation
This printer was designed with energy
conservation in mind. This printer uses less than
5 watts in stand-by mode. As an ENERGY STAR
partner, Hewlett-Packard has determined that
this product meets the ENERGY STAR guidelines
for energy efficiency.
Recycling
Design for recycling has been incorporated into
this printer. The number of materials has been
kept to a minimum, and dissimilar materials have
been designed to separate easily. Fasteners and
connectors are easy to locate, access, and
remove using common tools. High priority parts
have been designed to be accessed quickly for
efficient disassembly and repair. Plastics parts
have been primarily designed in no more than
two colors to enhance recycling options.
Off-mode Energy Consumption: When the
printer is in off-mode, a minimal amount of
energy is still being consumed. Turning off the
printer and then disconnecting the printer power
cord from the electrical source can prevent
energy consumption.
dj895c.book Page i Monday, July 12, 1999 11:31 AM
HP DeskJet Printer
User’s Guide
for Windows
895C Series
880C Series
830C Series
810C Series
English
dj895c.book Page ii Monday, July 12, 1999 11:31 AM
Acknowledgments
Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation (U.S. patent numbers 4955066 and 4974159).
MMX and Pentium are U.S. registered trademarks of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except
as allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
Manual Part Number C6413-90009
Edition 1,
6/99
© Copyright Hewlett-Packard Company 1999
ii
dj895c.book Page iii Monday, July 12, 1999 11:31 AM
Table of Contents
Chapter 1
Setting Up Your Printer
Setting Up Your Printer with a Parallel Printer Cable . . . . . . . . . . . . . . . . . . . 2
Step 1: Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Step 2: Connect Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Step 3: Plug in the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Step 4: Insert Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 5: Load Paper in Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Step 6: Install the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up Your Printer with a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
USB Step 1: Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
USB Step 2: Plug in the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
USB Step 3: Insert Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
USB Step 4: Load Paper in Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . .16
USB Step 5: Insert Printer Software CD in the Computer . . . . . . . . . .18
USB Step 6: Connect USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
USB Step 7: Install the USB Printer Software . . . . . . . . . . . . . . . . . . . . .18
USB Step 8: Install the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . 20
Align the Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Print a Page! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Additional Setup Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
If You have Problems Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
More Information When Installing Your Printer Software . . . . . . . . 23
Chapter 2
Using Your Printer Software
Finding the HP Print Settings Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About the HP Print Settings Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 3
Creative Printing
Paper Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Working with Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Customizing Your Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Working With Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printing Non-standard Size Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
iii
dj895c.book Page iv Monday, July 12, 1999 11:31 AM
Table of Contents
Printing Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printing Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 4
Using and Caring for Your Inkjet Print Cartridges
Using Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Replacing an Inkjet Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Storing Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Aligning the Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cleaning the Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Damage Resulting from Refilling the Inkjet Print Cartridges . . . . . . . . . . . 62
Chapter 5
Getting Help When Things Go Wrong
Finding the HP DeskJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
About the HP DeskJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Extended Warranty Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 6
More About Your Printer and Supplies
Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Increasing Printer Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Minimum Printing Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Appendix A
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Appendix B
Checking Your Computer Settings . . . . . . . . . . . . . . . . . . . . . 82
Appendix C
Frequently Asked Questions About USB . . . . . . . . . . . . . . . 86
Appendix D
Using Your HP DeskJet 895C Series Printer on a Network . 88
Appendix E
Printing from DOS Applications . . . . . . . . . . . . . . . . . . . . . . . .91
Appendix F
Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
iv
dj895c.book Page v Monday, July 12, 1999 11:31 AM
Introduction
Congratulations on the Purchase of Your
HP DeskJet 895C, 880C, 830C or 810C Series Printer!
Here’s what comes in the box. If something is missing, talk to your HP dealer or call
HP Customer Care. (See “HP Customer Care” on page 70 for the appropriate
telephone number.)
Printer
Documents
about your
printer
Power
adapter
Power cord
Black inkjet
print cartridge
Tri-color inkjet
print cartridge
6410020
Printer software
(CD and/or diskettes)
Note: You’ll need to buy a printer cable, such as the HP IEEE 1284-Compliant
Parallel Interface Cable (bi-directional). See page 75 for ordering information.
To use the Universal Serial Bus (USB) port on your printer, your computer must
be using Windows 98. See “Frequently Asked Questions About USB (Universal
Serial Bus)” on page 86.
If your computer does not have a CD-ROM drive and if diskettes were not
included with your printer, see page 70 for information on getting printer
software.
For information on printing across a network with the HP DeskJet 895C Series
printer, see “Using Your HP DeskJet 895C Series Printer on a Network” on
page 88.
v
dj895c.book Page vi Monday, July 12, 1999 11:31 AM
Introduction
Special Features of Your HP Inkjet Printer
Your new HP DeskJet printer is equipped with special features that improve print
quality, giving you a competitive edge:
• Discover laser-like quality text and brilliant photo-quality color that make
documents more powerful and presentations more persuasive.
• Enjoy clear, natural-looking results on any paper using your HP printer with
PhotoRet II printing technology.
• See perfect color every time with ColorSmart II color matching.
• Also, your HP printer is USB-capable (Universal Serial Bus).
In addition, the HP DeskJet 895C Series printer is designed for use either as a
personal printer or for use by small workgroups over a network.
Finding More Information
This User’s Guide shows you how to operate your printer. For more information
about your printer, look in these additional places:
• You can get the latest product information, troubleshoot problems, and
download updated printer software from our Web site on the Internet at
http://www.hp.com/support/home_products or http://www.hp.com
• The printer software includes an online troubleshooting system, called the
HP DeskJet Toolbox. See “About the HP DeskJet Toolbox” on page 64 for more
information.
• Also provided with your printer is a Release Notes file. This file is placed in the
HP DeskJet 8xxC Series utilities group when you install the printer software.
The Release Notes contain information about product compatibility.
• If you are printing from MS-DOS, see “Printing from DOS Applications” on
page 91.
vi
dj895c.book Page 1 Monday, July 12, 1999 11:31 AM
1 Setting Up Your Printer
Your HP DeskJet printer is designed for connection to your computer using either
of the following two cables:
• Parallel Printer Cable — This is the recommended method. You can use
this method when your computer is running either Windows 95, Windows 98,
Windows NT 4.0, or Windows 3.1x.
Parallel Printer Cable Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . page 2
• Universal Serial Bus (USB) Cable — This method is only supported if
you are running Windows 98 on your computer.
USB Printer Cable Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 12
The printer cable is not supplied with the printer. You must purchase the printer
cable separately. Go to page 75 for information on ordering either a parallel printer
cable or a USB cable.
1
dj895c.book Page 2 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Setting Up Your Printer with a Parallel
Printer Cable
Note: If you are using a USB cable for communications between your printer
and your computer, go to page 12.
Step 1: Unpack Your Printer
1 Remove the packing material and
the packing tape from the outside
of the printer.
6410021
2 Open the top cover. Remove both
pieces of plastic packing material
from the inside of the printer.
3 Close the top cover.
6410022
2
dj895c.book Page 3 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Step 2: Connect Parallel Cable
You’ll need to buy a printer cable that supports bi-directional communication
(IEEE 1284-compliant), such as HP part number C2950A.
1 Make sure both the printer and
the computer are turned off.
2 Lift open the cable access door on
the back of the printer.
3 Plug the end of the cable that
does not have screws attached
into the printer. Snap both clips
into the notches.
6410027
4 Plug the other end into the
computer, and tighten the screws.
6410028
3
dj895c.book Page 4 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Step 3: Plug in the Power
1 Leave the computer and the printer turned off.
2 Lift open the cable access door on the back of the printer.
Note: If using an HP JetDirect External Print Server with your HP DeskJet
895C Series printer, go to “Setting Up Your Printer on a Network” on page 89.
3 Plug the power adapter’s cord
firmly into the connector on the
back of the printer.
4 Plug the appropriate end of the
power cord into the power
adapter.
5 Plug the other end of the power
cord into an electrical outlet.
6410023
Note: Use only the Power
button on the front of the printer to turn the
printer on and off. Using a power strip, surge protector or a wall outlet switch
to turn the printer on and off may cause premature failure.
4
dj895c.book Page 5 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Step 4: Insert Print Cartridges
1 Press the Power
button to turn on the printer.
The Power light comes on and the
Inkjet Print Cartridge
light blinks.
2 Open the top cover.
The cartridge cradles should move to
the center of the printer.
3 Remove the inkjet print cartridges
from their individual packages.
4 Carefully remove the protective vinyl
tape from the tri-color and black
inkjet print cartridges.
6410024
Note: Be sure not to touch the ink nozzles or the copper electrical contacts.
Also, do NOT remove the copper strip; these are electrical contacts required for
proper operation of the inkjet print cartridges.
Black
Inkjet Print
Cartridge
Tri-color
Inkjet Print
Cartridge
Vinyl Tape
Ink Nozzles
Vinyl
Tape
Ink Nozzles
6410025
5
dj895c.book Page 6 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the
copper electrical contacts toward the rear of the printer and the inkjet print
cartridge held vertically, push the inkjet print cartridge firmly down into the
cradle.
Insert the black inkjet print cartridge in the right cradle, and insert the
tri-color inkjet print cartridge in the left cradle. You must insert both inkjet print
cartridges for the printer to operate.
6 Close the latch.
You will hear a click and feel
resistance when the latch is pushed
down.
6410005
7 Close the top cover.
The Inkjet Print Cartridge
light
continues to blink for awhile and
then goes off. (You’ll hear the
cartridge cradle return to its home
position on the right side of the
printer.)
6410026
6
dj895c.book Page 7 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Note: If the Inkjet Print Cartridge light continues to blink or if the cradle
doesn’t move to the right side of the printer, take out both cartridges and
reinsert them.
When either inkjet print cartridge starts to run out of ink, replace the empty
inkjet print cartridge. If you do not have a new replacement for the empty
inkjet print cartridge, leave the empty inkjet print cartridge in the cradle of the
printer. The printer will not print with only one inkjet print cartridge installed.
We recommend you keep spare inkjet print cartridges on hand. When buying
inkjet print cartridges, check the part numbers referenced below carefully to
make sure you are buying the right inkjet print cartridges for your printer.
These inkjet print cartridges have been specifically designed to work with your
printer to produce results that are always clear, always sharp.
895Cxi, 895Cse, 880C, 882C, 832C, 830C, 815C require:
Black HP 51645 Series
Tri-Color HP C1823 Series
810C, 812C require:
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
Step 5: Load Paper in Your Printer
1 Pull out the lower (IN) tray and
slide the paper-width and
paper-length adjusters out as
far as possible to make room
for the paper.
Flip up the upper (OUT) tray for
a better view of the IN tray.
OUT
Tray
IN Tray
6410006
Note: Although you’ll get great print results using plain paper, HewlettPackard papers are developed especially for HP inks and your printer. In
addition, a broad range of printing possibilities opens to you when you use the
various HP papers. HP papers are available at most computer supply stores.
Go to “Paper Basics” on page 30 for more details.
7
dj895c.book Page 8 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
2 Remove a stack of paper from its packaging. (Make sure all the paper in the
stack is the same size and type.) Tap the stack on a flat surface to even it up.
3 Put the paper into the IN tray, print
side down. You can insert up to
10 mm or 3/8 inch at a time.
4 Push the paper toward the back of
the paper tray until it stops.
5 Slide both paper adjusters to fit
6410007
snug against the paper’s edges.
make sure the paper lies flat in the
tray and that the paper fits under
the tab of the paper-length
adjuster.
6 Then slide the IN tray all the way
back in.
If it is up, flip the OUT tray back
down.
6410008
Print Side Down
Most paper prints better on one side than on the other. This is especially true for
coated or specially treated paper. The print side is usually indicated on the paper
package. Be sure you insert the paper into the IN tray of the printer with the print
side down.
For More Information:
Go to “Printing Cards” on page 46 for information on how to load small-sized
paper. Go to “Printing Banners” on page 51 for how to print on banner paper. Go to
“How to Print on Different Paper Sizes” on page 35 for information on using
papers of different sizes.
8
dj895c.book Page 9 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Step 6: Install the Printer Software
Before you can use your new HP DeskJet printer, you must install the printer
software on every computer from which you will print. Your printer software is
located on the CD included with your printer. For your convenience, the printer
software is also available on diskettes.
From time to time, Hewlett-Packard provides updated printer software. Go to
“Printer Software” on page 70 for information on obtaining updated printer
software.
Go to the appendix, “Printing from DOS Applications” on page 91, for information
on installing the DOS printing software and printing from DOS.
Before You Begin
1 Make sure the computer is set up, operational, and meets the minimum system
requirements as given in “Checking Your Computer Settings” on page 82.
2 Perform all procedures given earlier in this book. This ensures that the printer is
properly set up and ready to print.
3 Make sure that the printer is connected to the computer with a parallel printer
cable and that no peripheral devices (such as scanners, backup units, and switch
boxes) are installed between the printer and the computer.
4 Make sure both the printer and the computer are turned on.
5 Close any software programs that are open and running on the computer,
except the HP DeskJet installer, Windows Explorer, or Program Manager. Go to
page 23 for instructions on how to close software programs.
6 Install the printer software on the computer. Perform the appropriate following
installation procedure for your computer’s operating system and type of disk
drives (either CD-ROM or floppy disk).
If you are installing the printer software from the CD, go to “Installing the Printer
Software from the CD” on page 10. If you are installing the printer software from
floppy disks, go to “Installing from Disks to a Directly Connected Computer
(Parallel Cable)” on page 24.
9
dj895c.book Page 10 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
Installing the Printer Software from the CD
Note: If the New Hardware Found box appears during the installation
procedure, click the “X” in the upper-right corner of the box, or click Cancel.
1 Insert the CD into your CD-ROM drive.
• For Windows 95, 98 and NT 4.0, do the following:
a. From the taskbar, select Start ➙ Run.
b. Type the letter of the computer’s CD-ROM player (usually D:\ or E:\),
followed by setup.exe then click OK.
• For Windows 3.1x, do the following:
a. In the Program Manger, select File ➙ Run.
b. Type the letter of the computer’s CD-ROM player (usually D:\ or E:\),
followed by setup.exe then click OK.
Note: If you don’t know which drive letter is for your CD-ROM player, open
Windows Explorer or File Manager and look for the letter next to the CD-ROM
icon.
2 When the opening screen appears, click Install HP DeskJet 8xxC Series
Printer Software. (Your printer model number will be on the install button.)
3 When the HP License Agreement box appears, read the agreement and click
Accept.
4 Do one of the following:
• If the printer is turned on and is connected to the computer with the parallel
printer cable, the setup program automatically detects the printer and the port
to which it is connected. Just follow the instructions on the screen. Then,
proceed to step 5.
• If the printer is turned off or if the connection to the computer has not yet been
made with the parallel printer cable, the setup program asks you to specify
which port to use for the printer. Select an LPT-type port; the default setting of
LPT1 is appropriate for most computers. Click Next and proceed to step 5.
10
dj895c.book Page 11 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a Parallel Printer Cable
5 Follow the instructions on the screen.
If something goes wrong, go to “If You have Problems Installing” on page 23.
6 When prompted, restart Windows.
Note: You must restart Windows before the printer software can run.
7 Continue to follow the instructions on the screen.
8 When the Communication Test box appears, click Test Printer Communication.
Then do one of the following:
• If the print test is successful, go directly to step 9.
• If the test is unsuccessful, click Troubleshoot and try to correct this problem. If
you cannot correct this problem, click OK. For more information about printer
communications, go to “Communications Test and Two-way Communications
(Parallel Cable)” on page 24.
Note: The HP DeskJet 8xxC Series printer is automatically set as the default
Windows printer. If you find that it is not the default Windows printer, go to
“Setting the HP DeskJet Printer as the Default” on page 24.
9 Proceed to “Align the Inkjet Print Cartridges” on page 22.
11
dj895c.book Page 12 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
Setting Up Your Printer with a USB
Cable
Note: The USB cable set up requires Windows 98. If you are using a parallel
cable for communications between your printer and your computer, go to
page 2.
USB Step 1: Unpack Your
Printer
1 Remove the packing material and
the packing tape from the outside
of the printer
6410021
2 Open the top cover. Remove both
pieces of plastic packing material
from the inside of the printer.
3 Close the top cover.
6410022
12
dj895c.book Page 13 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
USB Step 2: Plug in the Power
Note: Do NOT connect your USB cable between the printer and the
computer. Make sure that the USB cable is NOT plugged into the computer at
this point in the setup procedure.
1 Leave the computer and the printer turned off.
2 Lift open the cable access door on the back of the printer.
3 Plug the power adapter’s cord
firmly into the connector on the
back of the printer.
4 Plug the appropriate end of the
power cord into the power
adapter.
5 Plug the other end of the power
cord into an electrical outlet.
6410023
Note: Use only the Power button on the front of the printer to turn the
printer on and off. Using a power strip, surge protector or a wall outlet switch
to turn the printer on and off may cause premature failure.
13
dj895c.book Page 14 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
USB Step 3: Insert Print Cartridges
1 Press the Power
button to turn on the printer.
The Power light
comes on and
the Inkjet Print Cartridge
light
blinks.
2 Open the top cover.
The cartridge cradle moves to the
center of the printer.
3 Remove the inkjet print cartridges
from their individual packages.
4 Carefully remove the protective vinyl
tape from the tri-color and black
inkjet print cartridges.
6410024
Note: Be sure not to touch the ink nozzles or the copper electrical contacts.
Also, do NOT remove the copper strip; these are electrical contacts required for
proper operation of the inkjet print cartridges.
Black
Inkjet Print
Cartridge
Tri-color
Inkjet Print
Cartridge
Vinyl Tape
Ink Nozzles
14
Vinyl
Tape
Ink Nozzles
6410025
dj895c.book Page 15 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the
copper electrical contacts toward the rear of the printer and the inkjet print
cartridge held vertically, push the inkjet print cartridge firmly down into the
cradle.
Insert the black inkjet print cartridge in the right cradle, and insert the
tri-color inkjet print cartridge in the left cradle. You must insert both inkjet print
cartridges for the printer to operate.
6 Close the latch.
You will hear a click and feel
resistance when the latch is pushed
down.
6410005
7 Close the top cover.
The Inkjet Print Cartridge
light
continues to blink for awhile and
then goes off. (You’ll hear the
cartridge cradle returns to its home
position on the right side of the
printer.)
6410026
15
dj895c.book Page 16 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
Note: If the Inkjet Print Cartridge light continues to blink or if the cradle
doesn’t move to the right side of the printer, take out both cartridges and
reinsert them.
When either inkjet print cartridge starts to run out of ink, replace the empty
inkjet print cartridge. If you do not have a new replacement for the empty
inkjet print cartridge, leave the empty inkjet print cartridge in the cradle of the
printer. The printer will not print with only one inkjet print cartridge installed.
We recommend you keep spare inkjet print cartridges on hand. When buying
inkjet print cartridges, check the part numbers referenced below carefully to
make sure you are buying the right inkjet print cartridges for your printer.
These inkjet print cartridges have been specifically designed to work with your
printer to produce results that are always clear, always sharp.
895Cxi, 895Cse, 880C, 882C, 832C, 830C, 815C require:
Black HP 51645 Series
Tri-Color HP C1823 Series
810C, 812C require:
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
USB Step 4: Load Paper in Your Printer
1 Pull out the lower (IN) tray and
OUT
Tray
slide the paper-width and
paper-length adjusters out as
far as possible to make room
for the paper.
Flip up the upper (OUT) tray
for a better view of the IN tray.
IN Tray
6410006
Note: Although you’ll get great print results using plain paper, HewlettPackard papers are developed especially for HP inks and your printer. In
addition, a broad range of printing possibilities opens to you when you use the
various HP papers. HP papers are available at most computer supply stores.
Go to “Paper Basics” on page 30 for more details.
16
dj895c.book Page 17 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
2 Remove a stack of paper from its packaging. (Make sure all the paper in the
stack is the same size and type.) Tap the stack on a flat surface to even it up.
3 Put the paper into the IN tray, print
side down. You can insert up to
10 mm or 3/8 inch at a time.
4 Push the paper toward the back of
the paper tray until it stops.
6410007
5 Slide both paper adjusters to fit
snug against the paper’s edges.
make sure the paper lies flat in the
tray and that the paper fits under
the tab of the paper-length
adjuster.
6 Slide the IN tray all the way back in.
If it is up, flip the OUT tray back
down.
Print Side Down
6410008
Most paper prints better on one side than on the other. This is especially true for
coated or specially treated paper. The print side is usually indicated on the paper
package. Be sure you insert the paper into the IN tray of the printer with the print
side down.
For More Information:
Go to “Printing Cards” on page 46 for information on how to load small-sized
paper. Go to “Printing Banners” on page 51 for information on how to print on
banner paper. Go to “How to Print on Different Paper Sizes” on page 35 for
information on using papers of different sizes.
17
dj895c.book Page 18 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
USB Step 5: Insert Printer Software CD in the Computer
Note: Make sure the host computer is operational, meets the minimum
system requirements as given on page 82 and that its USB port is enabled and
properly configured. (Go to “Frequently Asked Questions About USB
(Universal Serial Bus)” on page 86 for more information.)
1 Turn on the computer and wait for Windows 98 to start.
2 Insert the HP Printer Software CD into your CD-ROM drive.
USB Step 6: Connect USB Cable
1 Lift open the cable access door on
the back of the printer.
2 Plug one end of the USB cable into
the USB port on the printer.
3 Plug the other end into any USB
port on the computer.
USB Step 7: Install the USB
Printer Software
Note: You can also refer to the steps 7a through 7g, “Install USB Software”
on the separate USB Cable Setup sheet included with your printer.
1 After a few seconds, the Add New Hardware Wizard screen appears.
Note: If the Add New Hardware Wizard screen does not appear, your
computer may not be USB-enabled. You can still enjoy the full capabilities of
your HP DeskJet 8xxC Series printer by connecting the printer to the computer
with a parallel cable. Go to “Step 2: Connect Parallel Cable” on page 3 of this
User’s Guide for the appropriate procedures.
18
dj895c.book Page 19 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
2 Click Next in this screen.
Note: The printer version on your screen will match the version of the printer
that you are installing.
3 Click Next in this screen too.
4 Select Specify a location: and click the
Browse button in the following screen. Do
NOT click Next.
5 As shown here, double-click on the CD
or disk drive icon, which ever is
appropriate for the type of media you
are installing from. Click on the
win98usb folder then click OK to
close the Browse screen and return to
the Wizard.
19
dj895c.book Page 20 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
6 Click Next in this screen.
The Add New Hardware Wizard searches
for the win98usb driver.
7 When the driver file is located, click Next.
The driver file is installed on your
computer.
8 When you are notified that installation of
the USB software is completed, click
Finish.
USB Step 8: Install the Printer Software
1 Soon the opening screen for installing the HP DeskJet printer software appears.
Click Next.
2 When the HP License Agreement box appears, read the agreement, then click
Accept.
3 If you are notified that the HP DeskJet printer port could not be located, select
the USB port. Then click Next.
4 Follow the instructions on the screen.
If something goes wrong, go to “If You have Problems Installing” on page 23.
5 When prompted, restart Windows.
20
dj895c.book Page 21 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
Note: You must restart Windows before the printer software can run.
6 Continue to follow the instructions on the screen.
Note: The HP DeskJet 8xxC Series printer is automatically set as the default
Windows printer. If you find that it is not the default Windows printer, go to
“Setting the HP DeskJet Printer as the Default” on page 24.
7 Proceed to “Align the Inkjet Print Cartridges” on page 22.
21
dj895c.book Page 22 Monday, July 12, 1999 11:31 AM
1
Setting Up Your Printer with a USB Cable
Align the Inkjet Print Cartridges
You’re ready for the final step in setting up your printer: aligning the inkjet print
cartridges to make sure you get the best print quality. Be sure to align the inkjet
print cartridges whenever you install a new inkjet print cartridge.
8 Be sure the printer’s IN tray contains plain paper.
9 Make sure that the paper adjusters are pushed in snug against the paper in the
IN tray.
10 Double-click the HP DeskJet Toolbox icon on your computer’s desktop.
Note: For Windows 3.1x, you can find the HP DeskJet Toolbox icon on your
desktop when you start your computer. Or, you can double-click it in the
HP DeskJet 8xxC Series utilities group in the Program Manager..
11 Click the Printer Services tab.
Then click Align the print
cartridges. Follow the directions
on the computer screen.
Print a Page!
You’re done with setup. You can print a test page right now while you still have the
HP DeskJet Toolbox open:
• On the Printer Services tab of the HP DeskJet Toolbox, click Print a test page.
Check out the results! You’re ready to print your own work. For instructions, tips,
and some fun suggestions, read on!
22
dj895c.book Page 23 Monday, July 12, 1999 11:31 AM
1
Additional Setup Information
Additional Setup Information
If You have Problems Installing
• Make sure your printer is on and all connections are firm.
• If using a parallel printer cable, make sure that no other peripheral devices
(such as scanners, tape back-ups, switch boxes, and so forth) are connected to
the printer cable.
• Exit your software programs. Then turn off the computer and the printer. Turn
on the printer, then turn on the computer.
• Close any virus protection programs that are running on your computer. Either
right-click the virus protection program’s icon on the taskbar and select
Disable, or click the “x” in the upper-right corner of the virus protection
program’s open window.
• Uninstall the printer software using the instructions on page 29 then repeat the
installation procedure.
• If you get a message that two-way communication is not working, click OK and
continue with the rest of the installation.
• If you’re still having problems with the installation, call an authorized HP dealer
or HP Customer Care representative. For the phone number of the support
center nearest you, go to “Supplies and Accessories” on page 75.
More Information When Installing Your Printer Software
Closing Software Programs
Before installing the printer software on a computer, close any virus protection
programs or other software programs that are open and running on the computer,
except the HP DeskJet installer, Windows Explorer, or Program Manager.
For Windows 95, 98 or NT 4.0:
• Right-click on the software program’s name or icon on the taskbar. Select
Close. Repeat these steps for each open software program except Windows
Explorer.
For Windows 3.1x:
1 While holding down the Alt key, press the Tab key to locate an open software
program.
2 When you locate an open software program, release both keys.
23
dj895c.book Page 24 Monday, July 12, 1999 11:31 AM
1
Additional Setup Information
3 Select File ➙ Exit.
4 Repeat these steps for each open software program, except Program Manager.
Setting the HP DeskJet Printer as the Default
For Windows 95, 98 or NT 4.0:
1 From the taskbar select Start ➙ Settings ➙ Printers.
2 Right-click the HP DeskJet 8xxC Series Printer icon and choose Set As
Default.
For Windows 3.1x:
1 In the Program Manager, open the Main program group.
2 Double-click Control Panel to open it, then double-click Printers.
3 Select the HP DeskJet 8xxC Series Printer from the Installed Printers list, and
then click Set As Default Printer.
4 Click Close and exit the Control Panel.
Communications Test and Two-way Communications (Parallel Cable)
When connected with a parallel printer cable, the printer software tests the
communication between the computer and the printer, telling you if you have
two-way communication. Two-way communication allows information to pass
between the printer and the computer. If you do not have two-way
communication, your printer cannot send messages to the computer. However,
you can still print.
Installing from Disks to a Directly Connected Computer (Parallel Cable)
Note: If the New Hardware Found box appears during the installation
procedure, click the “X” in the upper-right corner of the box, or click Cancel.
1 Insert Disk 1 into the disk drive.
2 For Windows 95, 98 and NT 4.0, from the taskbar, select Start ➙ Run.
For Windows 3.1x, from the Program Manager, select File ➙ Run.
Note: If you don’t know which drive letter is for your floppy disk drive, open
Windows Explorer or File Manager and look for the letter next to the disk drive
icon.
24
dj895c.book Page 25 Monday, July 12, 1999 11:31 AM
1
Additional Setup Information
3 Type the letter of the computer’s floppy disk drive (usually A:\), followed by
setup.exe then click OK.
4 When the opening screen appears, click Install HP DeskJet 8xxC Series
Printer Software.
5 When the HP License Agreement box appears, read the agreement and click
Accept.
6 Do one of the following:
• If the printer is turned on and connected to the computer with the parallel
printer cable, the setup program automatically detects the printer and the port
to which it is connected. Just follow the instructions on the screen. Then,
proceed to step 7.
• If the printer is turned off or if the connection to the computer has not yet been
made with the parallel printer cable, the setup program asks you to specify
which port to use for the printer. Select an LPT-type port; the default setting of
LPT1 is appropriate for most computers. Click Next and proceed to step 7.
7 Follow the instructions on the screen.
If something goes wrong, go to “If You have Problems Installing” on page 23.
8 When prompted, restart Windows.
Note: You must restart Windows before the printer software can run.
9 Continue to follow the instructions on the screen.
10 When the Communication Test box appears, click Test Printer Communication.
Then do one of the following:
• If the print test is successful, go directly to step 11.
• If the test is unsuccessful, click Troubleshoot and try to correct this problem. If
you cannot correct this problem, click OK. For more information about printer
communications, go to “Communications Test and Two-way Communications
(Parallel Cable)” on page 24.
Note: The HP DeskJet 8xxC Series printer is automatically set as the default
Windows printer. If you find that it is not the default Windows printer, go to
“Setting the HP DeskJet Printer as the Default” on page 24.
11 Proceed to “Align the Inkjet Print Cartridges” on page 22.
25
dj895c.book Page 26 Monday, July 12, 1999 11:31 AM
2 Using Your Printer Software
Although your printer has a couple of buttons on it, you actually control the printer
through your software program and the printer software you installed on your
computer.
Finding the HP Print Settings Box
You can select settings such as the paper type, paper size, orientation, and print
quality in this box. How you find the box differs depending on which software
program and which operating system you are using. One of the following methods
should get you to the HP print settings box.
From your software program, try this:
1 Click File ➙ Print.
2 Click Properties. (If you don’t see Properties, click Options or Setup, then
Properties.)
Or try this:
1 If you don’t see a Print option in the File menu, click Printer Setup or Print
Setup.
2 Then click whichever button you see: Setup or Options.
You’re there!
26
dj895c.book Page 27 Monday, July 12, 1999 11:31 AM
2
Using Your Printer Software
About the HP Print Settings Box
Note: Features and wording on the HP print settings box tabs may differ
from that shown here depending on your printer model.
Click a tab and then click a setting.
Setup Tab
Select the appropriate settings. Choose
the right paper size and type for the job!
Click Cut-Sheet for separated pages or
Banner for connected pages.
Show your finished work at its best.
• Click Best to produce the highest print
quality with the richest colors. To produce optimal results, this mode places
more ink on the paper and may take slightly longer to print. Best is
recommended for photographs printed on photo paper.
• Click Normal for most printing. This mode uses an average amount of ink to
produce high-quality results in a short amount of time. Normal is
recommended for printing photographs on plain inkjet paper, for printing on
transparencies, and for multi-purpose color printing.
• Click EconoFast to print drafts quickly and with the least amount of ink.
EconoFast is recommended for printing test pages and proofing drafts. Because
this mode uses less ink, the printout is of lesser quality than when using Normal
or Best mode.
27
dj895c.book Page 28 Monday, July 12, 1999 11:31 AM
2
Using Your Printer Software
Features Tab
Save money and trees. Print on both sides
of the paper.
Enlarge your image. Print a poster. (Note:
Poster Printing is not available for the HP
DeskJet 81xC or 83xC Series printers.)
Save paper. Print multiple pages per sheet.
(Note: Pages Per Sheet is not available for
the HP DeskJet 81xC or 83xC Series
printers.)
Print a wide image. Click Landscape
orientation.
Flip the image. Click Flip Horizontal. This is
great for iron-on transfers.
Print more than one copy. Enter a
number.
Color Tab
Save time and color ink. Click Print in
Grayscale to print drafts of color
documents in shades of gray.
Services Tab
Perform routine printer maintenance.
Click to Align the print cartridges, Clean the
print cartridges, Print a test page, or to Test
printer communication.
Click OK to save your settings!
28
dj895c.book Page 29 Monday, July 12, 1999 11:31 AM
2
Using Your Printer Software
Uninstalling the Printer Software
If you need to uninstall the printer driver for your HP DeskJet printer for any
reason, perform one of the steps listed below for your operating system. If
something unexpected happened during installation, the safest method is to run
the uninstall utility directly from the CD or disks, rather than from the uninstall
program that was placed on your hard drive.
For Windows 95, 98 and NT 4.0:
Perform one of the following:
• Insert the printer software disk (either Disk 1 or your CD) into your computer
and run Setup.exe. Select the option to Remove HP DeskJet 8xxC Series
Software.
or
• From the taskbar, select Start ➙ Programs ➙ HP DeskJet 8xxC Series ➙
HP DeskJet 8xxC Series Uninstall.
or
• From the taskbar, select Start ➙ Settings ➙ Control Panel. Then click
Add/Remove Programs and select HP DeskJet 8xxC Series (Remove only).
For Windows 3.1x:
Perform one of the following:
• Insert the printer software disk (either Disk 1 or your CD) into your computer
and run Setup.exe. Select the option to Remove HP DeskJet 8xxC Series
Software.
or
• In the Program Manager, locate your HP DeskJet Series group. Double-click the
Uninstall icon to uninstall your printer software.
29
dj895c.book Page 30 Monday, July 12, 1999 11:31 AM
3 Creative Printing
Paper Basics
Choosing Paper
Most plain photocopy paper, postcards, index cards, transparencies, envelopes, and
labels work fine in your printer, particularly paper that is marked for use in inkjet
printers. To get the best results, use one of the Hewlett-Packard papers, which were
developed especially for HP inks and your printer.
What to Consider
• Desired outcome. The paper you choose should be appropriate for the project.
For example, use HP Premium Inkjet Paper when creating printed presentations
for your new client. Or use HP Premium Inkjet Rapid-Dry Transparencies when
making a color presentation for projection in a large business meeting.
• Size. You can use any size paper that fits easily within the paper adjusters of the
printer.
• Weight. You can choose from a wide range of paper weights, as listed in the
“Specifications” on page 79. Use 20–24-pound or 75–90 gsm plain paper for
multipurpose, everyday use.
• Brightness. Some papers are whiter than others and produce sharper, more
vibrant colors. Use HP Premium Photo Paper for documents with photographs.
Use HP Bright White Inkjet Paper or HP Premium Inkjet Paper for documents with
any other pictures.
• Surface smoothness. The smoothness of the paper affects how crisp the
printing looks on the paper. Glossy, coated paper works well for pictures and
charts (where you want crisp lines with intense, high-quality colors).
• Opacity. Opacity refers to the degree to which printing on one side of the paper
shows through to the other side. Use paper high in opacity (or thicker paper) for
two-sided printing. HP Premium Brochure and Flyer Paper is ideal for two-sided
projects.
30
dj895c.book Page 31 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Get the Right Paper
Your HP DeskJet printer is designed to work well on most common office paper
types and with quality 25% cotton bond paper. Because your printer uses ink to
produce an image, paper that accepts ink well produces the best results. Be sure to
test a variety of paper types before buying large quantities.
Use HP paper for vivid color and the sharpest text. Here are some of your choices:
Inkjet Papers
• HP Bright White Inkjet Paper produces high-contrast colors and sharp text.
This bright, white inkjet paper gives you the ability to print on both sides
without show-through.
• HP Premium Inkjet Paper. Its matte finish captures brighter colors and sharper
images for more brilliant documents and presentations.
• HP Premium Brochure and Flyer Paper. For professional quality inkjet
printing of color brochures, flyers and other business sales materials.
Photo Papers
• HP Premium Photo Paper produces spectacular photographs that look and
feel like traditional photos.
Specialty Products
• HP Banner Paper allows you to easily print banners on perforated,
continuously connected sheets.
• HP Greeting Card Paper and HP Glossy Greeting Card Paper allow you to
make your own greeting cards and invitations.
• HP Premium Inkjet Transparency Film. For best results with your overhead
transparency presentations, this transparency film is specifically designed for
use with your HP DeskJet printer.
• HP Premium Inkjet Rapid-Dry Transparencies. Specially formulated, this
premium film makes your color presentations vivid and even more impressive.
This easy-to-use film produces spectacular color and crisp, clean images that
dry quickly without smudging.
• HP Iron-On T-Shirt Transfers. Make your own wearable art with your computer
and HP DeskJet printer. Just print your designs and photos onto HP Iron-On TShirt Transfers and apply to T-shirts, sweatshirts, and fabric crafts.
31
dj895c.book Page 32 Monday, July 12, 1999 11:31 AM
3
Creative Printing
• HP Restickables, Large Round and Large Inkjet Stickers. Print highresolution customized stickers. These repositionable stickers feature HP’s Bright
White paper for bright, colorful pictures and sharp text.
HP papers are available at most computer supply stores. Go to“Supplies and
Accessories” on page 75 for paper ordering information.
Paper that Might Not Work
• Highly textured stock, such as linen, might not print evenly; the ink could bleed
into these papers.
• Extremely smooth, shiny, or coated papers not specifically designed for inkjet
printers could jam the printer and might actually repel ink.
• Multi-part forms (such as duplicate or triplicate forms) could wrinkle in the
printer or get stuck; the ink is also more likely to smear. In addition, only the
top page is printed.
• Paper in poor condition—with tears, dust, wrinkles, curled or bent edges, or
paper that doesn’t lie flat—could jam the printer.
• Envelopes with thick or crooked edges; envelopes that are damaged, curled,
wrinkled, or irregularly shaped; envelopes that are shiny or embossed; or
envelopes with clasps or windows.
32
dj895c.book Page 33 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Working with Color
To print in color, be sure your document contains colored text or pictures, then
turn on color printing in your software program. Color printing is typically turned
on in your software program’s Print box. By default, the printer software is
automatically set for color printing.
Turning Off Color
You can print drafts of your color documents in grayscale (shades of black) if
you’re going to photocopy them in black and white:
1 In the HP print settings box, click the Color tab.
2 Click Print in Grayscale. (Go to “Finding the HP Print Settings Box” on
page 26.)
Your color documents will print in shades of gray until you clear this setting.
If you want exceptional quality black and white documents, use Best or Normal
mode (in the Setup tab of the HP print settings box) with the
grayscale setting.
Adjusting Color
Like a full-featured camera, your printer can “auto adjust,” using HP’s ColorSmart
II technology—automatically making adjustments that give the best quality color
printing. But if you prefer, you can manipulate the settings yourself to produce the
effect you want:
1 In the HP print settings box, click the Color tab.
2 Click Manual.
3 Click Options.
4 Change the Intensity settings.
To find out more about these settings, click the Help button on the Color tab of
the HP print settings box.
33
dj895c.book Page 34 Monday, July 12, 1999 11:31 AM
3
Creative Printing
What if the printed colors don’t match the screen colors?
Because of the physics of how color is made on screen (with light) and at the
printer (with dyes and pigments), a slight mismatch can occur.
What if the colors aren’t as vivid as they should be?
You might be printing on the wrong side of the paper. If turning the paper over
makes no difference, change the print quality (in the Setup tab of the HP print
settings box) to Best. If you’re using a special paper, change the Paper Type
setting (in the Setup tab of the HP print settings box) to match the paper.
34
dj895c.book Page 35 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Customizing Your Print Jobs
How to Print on Different Paper Sizes
Most of the time, when you print on plain paper, cards, labels, and envelopes, you
select one of the standard sizes in the Paper Size box on the Setup tab of the
HP print settings box. But you’re not limited to the sizes listed. Just make sure the
size of the paper falls within the following dimensions (so the printer rollers can
pick up the paper):
• • Width: 77 mm to 215 mm (3 to 8.5 inches)
• • Length: 77 mm to 356 mm (3 to 14 inches)
Then follow these steps:
1 In the HP print settings box, click the Setup tab, and then select Custom in the
Paper Size list. (Go to “Finding the HP Print Settings Box” on page 26.)
2 Type the dimensions of the paper in the Custom Paper Size box, and then click
OK.
3 Load the paper in the printer and print as you would for normal paper sizes. (Go
to “Step 5: Load Paper in Your Printer” on page 7.)
For small paper sizes, be sure to push the small slider snugly against the paper
as described in “Printing Cards” on page 46.
After you are done printing:
Change the Paper Size in the Setup tab of the HP print settings box to whatever
paper size you’ll be printing on next.
35
dj895c.book Page 36 Monday, July 12, 1999 11:31 AM
3
Creative Printing
How to Print on Both Sides of the Paper
Note: This feature is not supported when printing across a network with an
HP DeskJet 895C Series printer or when using a USB cable.
1 Load the paper into the IN tray.
Remove any paper from the OUT tray.
2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print
Settings Box” on page 26.)
3 Then click Book or Tablet. Use Tablet when the sheets of your document will
be bound at the top edge. Use Book when the sheets of your document will be
bound on the left.
4 Print your document.
The printer automatically prints only the odd-numbered pages. The printer
then displays a message on your computer screen, telling you how to reload
the paper.
5 Put the printed pages back into the IN tray of the printer.
The following illustrations show how to put the paper back into the printer for
the Book option and the Tablet option.
Book Option
6410033
36
dj895c.book Page 37 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Tablet Option
6410043
6 When the paper is properly reloaded into the IN tray, flip the OUT tray down
again and click Continue in the message box.
The printer prints the even-numbered pages on the reverse side of the oddnumbered pages.
After you are done printing:
Change the Two-Sided Printing option in the Features tab of the HP print settings
box back to None.
What if both pages printed on one side of the paper?
You put the paper print side down when you replaced it in the printer. Print your
document again, paying special attention to the instructions on your screen.
What if the ink smeared?
The ink might not have dried completely. Next time, wait longer before you
print the second side. You can shorten drying times by reducing the quality of
the printing—for example, change from Best to EconoFast print quality on the
Setup tab of the HP print settings box.
37
dj895c.book Page 38 Monday, July 12, 1999 11:31 AM
3
Creative Printing
How to Flip a Document
When you print a flipped document, the text and pictures are flipped horizontally
(mirrored) from what you see on your computer screen.
Flip a document when you use an iron-on transfer. In this case, the image you
print on the transfer paper is flipped back to its original orientation when you iron
it onto the cloth. This is especially important if you are making a transfer
containing text.
You might also want to flip a
document before printing it onto a
transparency. In this case you can
make notes on the back of the
transparency during your presentation
and then easily wipe them off without
scratching the transparency.
1 Load the paper into the IN tray.
If you’re printing on transparencies, go to “Printing on Transparencies” on
page 48. If you’re printing on iron-on transfers, go to “Printing Iron-On
Transfers” on page 54.
2 In the HP print settings box, click the Features tab, and then click Flip
Horizontal. (Go to “Finding the HP Print Settings Box” on page 26.)
3 Print your document.
The text and pictures are reversed. Hold the printout up to a mirror to see how
the final product will look.
After you are done printing:
1 Click to clear the Flip Horizontal box in the Features tab of the HP print
settings box.
2 If you used transparencies or iron-on transfer paper, remove it from the IN tray
and replace it with whatever type of paper you’ll be using next.
38
dj895c.book Page 39 Monday, July 12, 1999 11:31 AM
3
Creative Printing
How to Print Several Pages Per Sheet
Note: This feature is not available with the HP DeskJet 832C, 830C, 810C,
812C and 815C Series printers.
Your HP DeskJet printer has a special option that prints several pages on one sheet
of paper. It does this by reducing the size of each page and organizing them in
rows and columns on the sheet of paper.
1 Load normal-size Letter or A4 paper into the IN tray.
2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print
Settings Box” on page 26.)
3 In the Pages Per Sheet area, choose the number of pages of your document to
be printed on a single sheet of paper.
4 Print your document.
After you are done printing:
Reset to 1 the Pages Per Sheet setting in the Features tab of the HP print settings
box.
39
dj895c.book Page 40 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Working With Photos
Using your own photos in your computer creations is easier to do than you may
think. You can get photos onto the computer screen in two different ways:
scanning and digital film processing.
Scanning
If you’re using photos that have already been processed, scanning is the easiest
way to get them into a usable format for your computer.
1 Use one of these methods to scan the photos:
• If you have one, use your own scanner and its instructions.
• Or, you can take the photos to a photo finisher and ask them to scan the
photos for you.
2 Save the files onto a hard disk, floppy disk or CD.
3 Insert the floppy disk or CD into your computer.
4 Open your software program and follow its instructions to import the photos.
Digital Film Processing
This method of developing film places all of your pictures onto a floppy disk or
CD. In addition to printed photos, you’ll receive electronic photos on floppy disk
or CD that you can insert into your computer.
1 Go to your camera store or photo lab and ask for your roll of film to be
processed digitally (that is, placed onto a floppy disk or CD).
2 When you receive the disk, insert the floppy disk or CD into your computer.
3 Open your software program and follow its instructions to import the photos.
Printing Photos
The process for printing photos is similar to printing any other color images. The
main differences are in paper and print quality selections.
40
dj895c.book Page 41 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Selecting the Best Photo Paper
For best results when printing photos, use one of these HP papers. Be sure to check
the packaging of the HP paper for designated use with the HP DeskJet printer.
• HP Premium Photo Paper: Use HP Premium Photo Paper to produce
spectacular photos that look and feel like traditional photos.
How to Print Photos
1 Click the Setup tab in the HP print settings box. (Go to “Finding the HP Print
Settings Box” on page 26.)
2 Click the Select Paper Type button, then select Photo Papers and the
appropriate photo paper (either HP Premium Photo Paper or Other Photo
Paper).
3 Make sure the Best print quality button is selected.
4 Load one of the recommended HP photo papers in your printer, making sure
the HP photo paper is inserted glossy-side down.
5 Print the document.
For best results, remove each sheet promptly after printing and allow it to dry
glossy-side up. (The drying time varies depending on the humidity.)
After you are done printing:
1 Change the Paper Type in the Setup tab of the HP print settings box back to
Plain Paper or to whatever is appropriate for what you will be printing on next.
2 Remove the photo paper from the IN tray and replace it with whatever paper
you’ll print on next.
41
dj895c.book Page 42 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Envelopes
Your printer provides two methods for printing envelopes:
• If you’re printing a single envelope, you can use the single-envelope slot and
leave your paper in the IN tray. This allows you to print the envelope and then
a letter.
• If you’re printing a stack of envelopes, use the IN tray.
Avoid shiny or embossed envelopes, or those that have clasps or windows. (Use
transparent labels instead for these sorts of envelopes.) Also, envelopes with thick,
irregular, or curled edges or with areas that are wrinkled, torn, or otherwise
damaged could get stuck in the printer.
Follow your software instructions:
If your software program includes an envelope printing feature, follow those
instructions instead of the procedure provided here.
How to Print a Single Envelope
1 In the HP print settings box, click
the Setup tab, then select an
envelope size in the Paper Size
box. (Go to “Finding the HP Print
Settings Box” on page 26.)
2 Slide the envelope into the singleenvelope slot, as shown here, until
it stops.
3 Print the envelope.
After you are done printing:
Change the Paper Size in the Setup tab of the HP print settings box back to
whatever paper size you’ll be printing on next.
42
6410010
dj895c.book Page 43 Monday, July 12, 1999 11:31 AM
3
Creative Printing
How to Print a Stack of Envelopes
1 In the HP print settings box, click the Setup tab, then select an envelope size in
the Paper Size box. (Go to “Finding the HP Print Settings Box” on page 26.)
2 Slide both of the paper adjusters
out.
OUT
Tray
Make sure the IN tray is empty.
Flip up the OUT tray for a better
view of the IN tray.
IN Tray
6410006
3 Put a stack of up to 15 envelopes
in the printer, as shown below. (If
you’re using thick envelopes, you
might need to reduce the
number.)
6410012
4 Slide the paper adjusters so that
they fit snugly against the edges
of the envelope.
6410013
43
dj895c.book Page 44 Monday, July 12, 1999 11:31 AM
3
Creative Printing
About Small Envelopes
If you’re printing on small
envelopes such as A2 or C6,
you’ll need to push the small
slider in until it fits snugly
against the edge of the
envelopes.
Small
Slider
6410037
5 Push the IN tray back in and flip the OUT tray down.
6 Print the envelopes
After you are done printing:
1 Change the Paper Size in the Setup tab of the HP print settings box back to
whatever paper size you’ll be printing on next.
2 Remove any remaining envelopes from the IN tray and replace them with
whatever paper you’ll be printing on next.
What if the printer won’t pick up the envelope?
If you’re printing a single envelope using the single-envelope slot, you might
not have pushed the envelope far enough into the printer. If you’re printing a
stack of envelopes, you might have included too many in the stack. Reduce the
number and print again.
44
dj895c.book Page 45 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Labels
You can use your HP DeskJet printer to print sheets of labels. Use only A4 or U.S.
Letter-sized sheets of labels. It’s particularly important to pick labels that are made
especially for inkjet printers. Otherwise, labels could peel off in your printer or the
ink might not dry.
Sheets of labels that are folded, curled, wrinkled, or partially used can get stuck in
the printer. Old labels or labels that have gotten very hot might not stick well
because the glue has deteriorated.
1 Click the Setup tab in the HP print settings box. Then select Plain Paper as the
paper type and Normal as the print quality. (Go to “Finding the HP Print
Settings Box” on page 26.)
2 Remove all paper from the IN
tray and insert up to 20 label
sheets. Flip up the OUT tray for
a better view of the IN tray.
3 Slide the paper adjusters in to
fit snugly against the stack.
4 Push the IN tray back in and
flip the OUT tray down.
6410014
5 Print the labels.
After you are done printing:
• You can leave the settings as they are if you’re going to be printing on plain
paper.
• Remove the label sheets from the IN tray and replace them with whatever paper
you’ll be printing on next.
45
dj895c.book Page 46 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Cards
Use your printer to print on index cards, recipe cards, postcards, business cards—
any card size included in the Paper Size list on the Setup tab. (You can print on
other-sized cards, too, as described in “How to Print on Different Paper Sizes” on
page 35.)
1 In the HP print settings box, click the Setup tab, then select a card size in the
Paper Size box. (Go to “Finding the HP Print Settings Box” on page 26.)
2 If printing greeting cards, click the Select Paper Type button, then select
Specialty Papers and the appropriate selection (either HP Greeting Card
Paper or HP Glossy Greeting Card Paper).
3 Slide out the IN tray, slide out the paper adjusters, and flip up the OUT tray.
4 Place a stack of up to 30 cards (6 mm or 1/4 inch) in the tray.
Make sure the orientation of the cards matches the orientation you’ve selected
in your software program.
5 Slide the paper adjusters in so
that they fit snugly against the
cards.
Slide the paper-width adjuster
to the right so that it holds the
card stack snugly against the
right edge of the IN tray. If the
cards are too small to be held
securely by the paper-length
adjuster, push the small slider
until it fits snugly against the
edge of the stack.
6 Push in the IN tray and flip down the OUT tray.
7 Print the cards.
46
Small
Slider
6410039
dj895c.book Page 47 Monday, July 12, 1999 11:31 AM
3
Creative Printing
After you are done printing:
1 Change the Paper Size in the Setup tab of the HP print settings box to whatever
paper size you’ll be printing on next.
2 Remove any remaining cards from the IN tray and replace them with whatever
paper you’ll print on next.
What if you want your cards to print sideways?
Make sure the orientation of the page is Landscape in your software program.
(The software program user’s guide will tell you how.)
Printing Non-standard Size Cards
If the dimensions of your card aren’t listed in the Paper Size box in the Setup tab
of the HP print settings box, print it as described in “How to Print on Different Paper
Sizes” on page 35.
47
dj895c.book Page 48 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing on Transparencies
For best results when printing your overhead presentation, use HP Premium Inkjet
Rapid-Dry Transparencies. The film coating on HP Premium Inkjet Rapid-Dry
Transparencies has been especially developed to work with HP inks, giving you
crisp images and text, and the fastest drying times. They won’t jam your printer,
either. Look for them at large office supply stores.
1 In the HP print settings box, click the Setup tab. Click the Select Paper Type
button, then select Transparency Films and the appropriate selection (either
HP Premium Inkjet Transparency Film, HP Premium Inkjet Rapid-Dry
Transparencies, or Other Transparency Films). Click Best as the print quality.
(Go to “Finding the HP Print Settings Box” on page 26.)
Transparencies need longer drying times than regular paper. The printer dries
them automatically before it releases them. Press the Resume button on the
front of your printer to continue printing.
It isn’t absolutely necessary to use the Best print quality, but it gives the best
results. You can get terrific results, with faster printing, by using the Normal
print quality.
2 If you plan to make notes on your transparencies during your presentation, in
the HP print settings box, click the Features tab. Select Flip Horizontal.
3 Flip up the OUT tray for a better view of the IN tray.
4 Put the transparencies in your
printer with the rough side
down and the adhesive strip
toward the printer. (You can
peel off the adhesive strip after
printing.)
5 Slide in the paper adjusters,
just as you would for plain
paper. Push the IN tray back in
and flip the OUT tray down.
6 Print the transparency.
48
Adhesive
Strip
6410038
dj895c.book Page 49 Monday, July 12, 1999 11:31 AM
3
Creative Printing
7 Be patient when printing on HP Premium Inkjet Transparency Film or if printing
on HP Premium Inkjet Rapid-Dry Transparencies in Best mode.
Because the printer uses more ink, lays the colors down more slowly, and
allows for a longer drying time between sheets, transparencies take a while to
print.
After you are done printing:
1 Change the Paper Type in the Setup tab of the HP print settings box back to
Plain Paper or to whatever is appropriate for what you’ll be printing next.
2 In the Features tab of the HP print settings box, click to clear Flip Horizontal.
3 Remove any remaining transparencies from the IN tray and replace them with
whatever paper you’ll print on next.
What if the ink never dries or there are cracks in the solid blocks of color?
• You might have printed on the wrong side of the transparency. Make sure to put
it into the printer rough side down.
• You might be trying to print on a transparency that wasn’t meant for an inkjet
printer.
What if the quality isn’t what you were expecting?
You might not have chosen the right paper type and print quality. Follow the
steps in the procedure above, and print the document again.
49
dj895c.book Page 50 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Posters
Note: This feature is not available with the HP DeskJet 832C, 830C, 815C,
812C and 810C Series printers.
1 Load normal-size Letter or A4 paper into the IN tray.
2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print
Settings Box” on page 26.)
3 In the Poster Printing area, click the selection for the number of sheets of
paper to be used in creating your poster. Your choices are 2x2, 3x3, or 4x4.
4 Print your document.
The text and pictures of each page of
your document are magnified and
printed across the selected sheets of
paper.
5 After the document has printed and
the pages are dry, trim off the white
edges on each sheet. Tape the sheets
together to form a poster.
After you are done printing:
1 Click the None box in the Poster Printing area of the Features tab of the HP
print settings box.
2 If you used heavyweight paper, remove it from the IN tray and replace it with
whatever type of paper you’ll be using next.
50
dj895c.book Page 51 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Banners
We encourage you to use HP Banner Paper for the very best results. When you use
HP Banner Paper, your banners print with brighter color and denser blacks than if
you use other banner paper. It’s easy to use, too—you don’t have to tear off those
pesky perforated strips! Look for it at a large office supply store.
However, if you use computer or z-fold paper for your banners, we recommend
that you use 20-pound or 75-gsm paper. Always fan the paper to fluff it before
loading it.
Follow your software instructions:
The software program you’re using might require special settings before it
prints banners correctly on your printer. Check the HP DeskJet 8xxC Series
Printer Release Notes (which were installed on your computer with the printer
software) for information regarding your specific software program.
1 In the HP print settings box, click the Setup tab and then click Banner. In the
Paper Size box, select A4 or Letter. (Go to “Finding the HP Print Settings Box”
on page 26.)
Note: You must select the Banner setting on the Setup tab of the HP print
settings box, and flip the banner switch to the up position, when printing an
banner paper.
2 Click the Select Paper Type button, then select Specialty Papers and
HP Banner Paper.
3 Flip the banner switch up.
The OUT tray lifts slightly,
enabling the printer to pick up
the banner paper.
4 Remove all paper from the IN
tray.
Banner
Switch
6410040
51
dj895c.book Page 52 Monday, July 12, 1999 11:31 AM
3
Creative Printing
5 Get the banner paper ready for the printer:
a. From the stack of banner paper, tear off the number of sheets you need to
print the banner. (You must have at least five sheets in the stack.)
b. Tear off and discard the perforated strips, if there are any.
c. Fan the stack so that the pages don’t stick together in the printer.
6 Put the paper into the
lower IN tray so that the
unattached edge is at the
top of the stack. Insert the
stack’s top edge first into
the IN tray until it stops.
Unattached
Edge
7 Slide the paper adjusters
so that they fit snugly
against the edges of the
paper stack.
6410042
8 Push the IN tray back in.
9 Print the banner.
You’ll notice that the printer goes through some start-up movements before it
starts printing. Also, banner printing takes a while; it might be several minutes
before you see the results.
10 After your banner is printed, if the Resume
Resume
the printer.
52
light is blinking, press the
button as many times as needed until all the banner paper is out of
dj895c.book Page 53 Monday, July 12, 1999 11:31 AM
3
Creative Printing
After you are done printing:
1 Click Cut-Sheet in the Setup tab of the HP print settings box.
2 Change the paper type to the type of paper you will be printing on next.
3 Flip the banner switch down.
4 Put paper into the IN tray.
What if the banner has a big gap or a crease where you don’t expect it?
• The printer might be picking up more than one sheet of paper at a time. Take
the paper out, then fan the stack. Also be sure the top and bottom margins are
set to zero in your banner program. Print the banner again.
• The software program from which you printed may need to be set to print on a
continuous sheet instead of individual pages. See the manual provided with
your software program.
What if the banner paper jams in the printer?
• You might not have clicked Banner on the Setup tab in the HP print settings
box.
• Put in more than five, but fewer than 20, sheets of paper.
• Make sure the banner switch (located on the printer) is up.
• See the online HP DeskJet 8xxC Series Printer Release Notes for the appropriate
settings for specific software programs.
• Make sure you remove all paper before loading the banner paper.
• See “Clearing a Paper Jam” on page 69 for instructions on how to remove
jammed paper from your printer.
What if you get a message that says you’re out of paper, but you’re not?
You might not have pushed the paper-length adjuster or the IN tray in all the
way. Make sure it’s snug against the paper, and print again.
What if the text is fuzzy after printing a banner?
If the print quality seems especially poor when you switch from banner
printing, you might have forgotten to reset the printer for normal printing.
53
dj895c.book Page 54 Monday, July 12, 1999 11:31 AM
3
Creative Printing
Printing Iron-On Transfers
When it comes to printing images, you don’t need to stop with paper. You can use
transfer paper to get the images from the computer document onto cloth. You’ll
need:
• the T-shirt or other cloth you want to transfer an image onto
• the document containing the picture or text you want to print
• iron-on transfer paper, which you can buy at a computer or office supply store.
HP Iron-On T-Shirt Transfers are designed to work with your printer and HP ink
to give you a professional silk-screened look.
Here’s how you do it
1 On your computer, open the document containing the text or picture you want
to transfer to the fabric.
2 In the HP print settings box, click the Setup tab. Click the Select Paper Type
button, then select Specialty Papers and HP Iron-On T-Shirt Transfers.
3 If you want the text or picture on the fabric as you see it on the screen, flip the
document by clicking Flip Horizontal on the Features tab.
4 Load the transfer paper transparent-side down in the printer.
5 Print the transfer.
6 Follow the instructions included
with the iron-on transfer paper to
transfer the image onto the fabric.
After you are done printing:
1 Click to clear the Flip Horizontal box in the Features tab of the HP print
settings.
2 Change the paper type to the type of paper you will be printing on next.
3 Replace the transfer paper with your everyday paper.
54
dj895c.book Page 55 Monday, July 12, 1999 11:31 AM
4 Using and Caring for Your Inkjet
Print Cartridges
Using Inkjet Print Cartridges
Each HP Inkjet print cartridge is a self-contained, plug-in ink supply. The printer
operates with two inkjet print cartridges installed: one black and one tri-color. The
HP printers and inkjet print cartridges are designed to work together to deliver
outstanding print quality for results that are always clear, always sharp.
HP recognizes that some customers want the reliability and print quality of our
HP inkjet print cartridges, but also require a lower purchase price. Other users have
lower-volume printing needs and simply require less ink. By offering lower-priced,
lower-volume print cartridges, HP is able to offer a choice of printing supplies ideal
for the price-conscious and/or occasional printer user, while ensuring quality
results. For the frequent or regular printer user, HP continues to offer the largervolume HP print cartridges that deliver clear, sharp output at a competitive price
per page. With two convenient sizes from which to choose, you can select the
cartridge that fits both your printing needs and your budget.
Note: When buying replacement inkjet print cartridges, check the part
numbers carefully so that you buy the correct cartridges for your printer:
895Cxi, 895Cse, 880C, 882C, 832C, 830C, 815C require:
Black HP 51645 Series
Tri-Color HP C1823 Series
810C, 812C require:
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
Replacing an Inkjet Print Cartridge
Note: When either inkjet print cartridge runs out of ink, replace the empty
inkjet print cartridge. If you do not have a new inkjet print cartridge, leave the
empty inkjet print cartridge in the cradle until you can replace it. The printer
does not print with only one inkjet print cartridge installed.
55
dj895c.book Page 56 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
1 With the printer turned on, open the top cover.
In a few moments the print cartridge cradles automatically move to the center
of the printer and the Inkjet Print Cartridge
light flashes.
2 Snap up the cradle latch from the top of the inkjet print cartridge to be
replaced.
3 Lift the cartridge out of the cradle.
4 Discard the empty cartridge.
5 Remove the replacement inkjet print cartridge from its packaging.
6 Carefully remove the protective vinyl tape from the replacement cartridge.
Note: Be careful not to touch the ink nozzles or the copper contacts.
Touching these parts of the inkjet print cartridge can result in clogs, ink failure,
or bad electrical connection. Also, do NOT remove the copper strip; these are
electrical contacts required for proper operation of the inkjet print cartridges.
7 Place the cartridge into the now-empty print cartridge cradle and push the
cartridge firmly, straight down into the cradle.
8 Close the latch. You will notice some resistance when closing the latch. When
the latch is fully closed, you will hear a click.
9 Close the top cover.
You’ll hear the cradle mechanism move, returning to the home position on the
right side of the printer.
10 If the inkjet print cartridge
light continues to blink after you install new
inkjet print cartridges, check the part numbers on the cartridges to ensure you
installed the correct ones:
895Cxi, 895Cse, 880C, 882C, 832C, 830C, 815C require:
Black HP 51645 Series
Tri-Color HP C1823 Series
810C, 812C require:
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
Warning
56
Keep new and used inkjet print cartridges out of the reach of children.
dj895c.book Page 57 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
Storing Inkjet Print Cartridges
To maintain excellent print quality from your inkjet print cartridges:
• Keep all inkjet print cartridges in their sealed packages, at room temperature
(60-78 degrees F or 15.6-26.6 degrees C), until you are ready to use them.
• Keep the inkjet print cartridges in their cradles at all times to keep them from
drying out or becoming clogged.
• Do not unplug the printer before printing is complete and the inkjet print
cartridge cradles have returned to their home position on the right side of the
printer; doing so can dry out the inkjet print cartridges.
• Turn off the printer and allow the inkjet print cartridges to return to the right
side of the printer for proper capping of the nozzles before unplugging the
power cord or turning off any attached power strip.
• The printer does not work with only one inkjet print cartridge installed. If one of
the inkjet print cartridges runs out of ink, leave the empty inkjet print cartridge
in the cradle until you can replace it.
57
dj895c.book Page 58 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
Aligning the Inkjet Print Cartridges
You must use the printer software to align the black and tri-color inkjet print
cartridges each time you replace or reinstall an inkjet print cartridge. This ensures
that the black and tri-color inks are aligned when used together on the same line
of text or within the same picture.
1 Make sure the printer is on and the Power
light is lit.
2 Be sure the printer’s IN tray contains plain paper. Double-click the HP DeskJet
Toolbox icon on the computer screen. (Go to “Finding the HP DeskJet Toolbox”
on page 63.)
3 Click the Printer Services tab. Then click Align the print cartridges. Follow the
directions on the computer screen.
Cleaning the Inkjet Print Cartridges
Cleaning your inkjet print cartridges can improve the quality of printing.
If your printed page is missing lines or dots, or if it contains ink streaks, perform
Procedure 1 in this section. If problems persist after performing Procedure 1,
perform Procedure 2 in this section.
Procedure 1: Correcting Missing Lines or Dots
Clean the inkjet print cartridges when you notice that lines or
dots are missing from your printed text and graphics, as shown
on the right. The inkjet print cartridges can be cleaned from the
HP DeskJet Toolbox.
Note: Do not clean the inkjet print cartridges unnecessarily, as this wastes
ink and shortens the life of the inkjet print cartridge.
58
dj895c.book Page 59 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
To Clean the Inkjet Print Cartridges from the HP DeskJet Toolbox
1 Double-click the HP DeskJet Toolbox icon on the computer screen.
2 Click the Printer Services tab.
3 Click Clean the print cartridges and follow the directions on the screen.
If print quality improves by going through this sequence once, but the quality is
still not quite good enough, repeat the procedure. Start at step 1, or click the Clean
Again button on the last cleaning window. There is no harm done but a little
wasted time and ink.
If this process does not improve the print quality, your inkjet print cartridges might
be low on ink. See the document provided with the black inkjet print cartridge for
how to use the ink level sensor to determine if the cartridge is low on ink. Replace
the inkjet print cartridges, if appropriate.
Also, dust fibers occasionally drag through the ink and streak it. If problems
persist, continue with Procedure 2.
Procedure 2: Eliminating Ink Streaks
r sn ame jstujn d
Customers using HP DeskJet printers in dusty environments diam noft juestk
might occasionally experience ink streaks because of a small t labore qusft v
ed kitft ghockno
accumulation of debris inside the printer. This debris can
include dust, hair, carpet, or clothing fibers. Ink streaking is easily prevented or
corrected by cleaning two areas of the printer: the inkjet print cartridges and the
inkjet print cartridge cradle.
Materials You Will Need
Before you start, make sure you have the following materials available:
• Cotton swabs or any soft material that will not come apart or leave fibers (for
example, a piece of clean cotton cloth such as a man’s handkerchief).
• Distilled, filtered, or bottled water. (Tap water may contain contaminants that
can damage the inkjet print cartridges.)
• Scrap paper or paper towel on which to set the inkjet print cartridges while you
are working.
Caution
Be careful not to get ink on your hands or clothing.
59
dj895c.book Page 60 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
Remove the Inkjet Print Cartridges
1 Turn the printer on and lift the printer’s top cover.
The inkjet print cartridges move to
the center of the printer.
2 After the inkjet print cartridges
have moved to the center of the
printer, unplug the power cord
from the back of the printer.
3 Remove the inkjet print cartridges
from the cradles and place them
wide side down on a scrap piece
of paper.
Warning
Caution
Keep new and used inkjet print
cartridges out of the reach of
children.
6410908
Once you’ve removed the inkjet print cartridges, make sure that they are not
outside of the printer longer than 30 minutes.
Note: Be careful not to touch the ink nozzles or the copper contacts.
Touching these parts of the inkjet print cartridge can result in clogs, ink failure,
or bad electrical connection.
Clean the Inkjet Print Cartridges
1 Grasp the black inkjet print
cartridge by the top.
Do not clean
nozzle plate
2 Dip a clean cotton swab into
distilled water and squeeze
any excess water from the
swab.
Clean
3 Clean the face and edges of the inkjet print cartridge as shown. DO NOT wipe
the nozzle plate.
60
dj895c.book Page 61 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
4 Hold the inkjet print cartridge up to the light to inspect for fibers on the face
and edges. If fibers are still present, repeat steps 2 and 3.
5 Repeat steps 1-4 with the tri-color inkjet print cartridge using a clean, moistened
cotton swab to avoid any contamination.
Clean the Inkjet Print Cartridge Cradle
1 Position yourself at eye level with
the printer.
2 Locate the cradle that held the
inkjet print cartridges.
3 Using clean, moistened swabs,
wipe the underside of each wall of
the carriage where fibers may
collect and come in contact with
the paper. Repeat until no ink
residue is seen on a clean swab.
6410907
Reinstall the Inkjet Print Cartridges
1 Reinstall the inkjet print cartridges and close the printer’s top cover.
2 Reinsert the power cord into the back of the printer.
3 Print a test page. On the Printer Services tab of the HP DeskJet Toolbox, click
Print a self-test page.
4 Examine the printout for ink streaking.
Note: This procedure should remove all fibers that would cause ink to streak
on a printout; however, fibers can be missed. If the printout still shows
streaking, repeat the procedure until the test printout is clear and sharp. This
procedure and additional maintenance tips are located on the World Wide
Web at: http://www.hp.com/support/home products.
61
dj895c.book Page 62 Monday, July 12, 1999 11:31 AM
4
Using and Caring for Your Inkjet Print Cartridges
Damage Resulting from Refilling the Inkjet Print
Cartridges
To get the best performance from your printer, Hewlett-Packard recommends
using only genuine HP supplies for HP inkjet printers, including genuine factoryfilled HP inkjet print cartridges. Damage resulting from the modification or
refilling of HP inkjet print cartridges is specifically excluded from coverage of HP
printer warranties.
Refilling an HP inkjet print cartridge pushes the electronic and mechanical
components of the inkjet print cartridge past their normal life cycle, creating
many potential problems, such as:
Poor print quality
• Non-HP ink can contain components that cause nozzles to become clogged,
resulting in streaked copy and graying or fuzzy characters.
• Non-HP inks can contain components that corrode the cartridge’s electrical
components, resulting in poor printouts.
Potential damage
• If ink from a refilled cartridge leaks, the excess ink might damage the service
station that caps the inkjet print cartridge while it is in the printer but not in use.
Because this service station maintains the health of the inkjet print cartridge,
quality problems might occur with this and future inkjet print cartridges.
• If ink from a refilled inkjet print cartridge leaks onto the electrical components
in your printer, severe printer damage can occur, causing down-time and repair
costs.
Caution
Damage resulting from the modification or refilling of HP inkjet print
cartridges is specifically excluded from the coverage of HP printer warranties.
Note: When buying replacement inkjet print cartridges, check the part
numbers carefully so that you buy the correct cartridges for your printer:
895Cxi, 895Cse, 880C, 882C, 832C, 830C, 815C require:
Black HP 51645 Series
Tri-Color HP C1823 Series
810C, 812C require:
Black HP No. [15] (equivalent to C6615A)
Tri-Color HP No. [23] (equivalent to C1823 Series)
62
dj895c.book Page 63 Monday, July 12, 1999 11:31 AM
5 Getting Help When Things Go Wrong
Finding the HP DeskJet Toolbox
The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It
even allows you to align and clean your print cartridges. For each Windows system,
here are a couple of places to find the HP DeskJet Toolbox.
For Windows 95, 98 and Windows NT 4.0
• Double-click the HP DeskJet Toolbox shortcut icon. This shortcut is on your
desktop.
• If you’ve removed the HP DeskJet Toolbox icon, click Start ➙ Programs ➙
HP DeskJet 8xxC Series ➙ HP DeskJet 8xxC Toolbox.
• Click the HP Toolbox button. This button appears on the Taskbar at the bottom
of the screen when the HP DeskJet Toolbox is open.
For Windows 3.1x
• If you close the HP DeskJet Toolbox, it’ll reappear when you’re printing. Or you
can double-click it in the HP DeskJet 8xxC Series utilities group in the Program
Manager.
• Double-click the HP DeskJet Toolbox icon. It’s on your desktop when you start
your computer.
63
dj895c.book Page 64 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
About the HP DeskJet Toolbox
Note: Wording and tabs on the HP DeskJet Toolbox may differ from that
shown here depending on your printer model.
Troubleshooting Tab
Click on the symptom that
matches the problem you are
having with the printer. Follow
the questions through the series
of screens presented to solve
most common problems.
Printer Services Tab
Click on a button to keep your
printer in working order.
For HP DeskJet 895C Series Printers
Only: Networking Tab
Click to learn more about your
network printer. Go to the
appendix, “Using Your HP
DeskJet 895C Series Printer on a
Network” on page 88 for more
information about network
printing.
64
dj895c.book Page 65 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
Basic Troubleshooting
Any time you experience printing difficulties you can use the online
troubleshooting tool: the HP DeskJet Toolbox. With a few clicks of the mouse
button, you’ll find your specific problem and details on how to fix it. The HP
DeskJet Toolbox even aligns and cleans your inkjet print cartridges.
What if no page came out of the
printer?
Be patient. Complex documents, such as
color photographs, take awhile to print.
Check the Power
light; if it’s blinking,
the printer is processing information.
Power. Make sure the printer is on (the
Power
light on the front of your
printer should be on), and that all
connections are firm.
Cover. Make sure the top cover of the
printer is closed.
Paper. Make sure you put paper into the
IN tray correctly.
Print cartridges. Make sure both inkjet
print cartridge cradles contain properly
installed cartridges with the correct part
numbers for your printer.
Paper jam. Make sure no paper is stuck in
the printer. Go to “Clearing a Paper Jam”
on page 69 for more information.
Communications. If you are using the
parallel port on the printer and you see a
“Printer Not Responding” message on
your screen, you might be using the
wrong cable. (The bi-directional HP IEEE
1284-Compliant Parallel Interface Cable
is recommended.) Test the printer
communications: in the HP DeskJet
Toolbox, click the Printer Services tab, and
then click Test the printer communications.
If the test fails, install the printer using a
bi-directional printer cable with the
computer’s parallel port. Then retest the
printer communications.
What if the printer software or bonus
software programs aren’t working from
the CD?
Check the CD-ROM Player. Make sure
the CD drive in your computer is working
by inserting a known to be good CD. If
you suspect that the CD is flawed, call
HP Customer Support as described on
page 70.
“There is a Problem” box appears.
Perform the steps listed in the box and
click Retry. If the box reappears, click Skip.
You might still be able to print, but some
of the printer’s messages to you might
not be able to be displayed. If the printer
is connected to the computer with a
parallel cable, be sure you are using a
bi-directional HP IEEE 1284-Compliant
Parallel Interface Cable. Also be sure that
you selected an LPT-type port when you
installed the printer software.
65
dj895c.book Page 66 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
What if a blank page came out of the
printer?
What if text or graphics are in the wrong
place?
Tape. Make sure you’ve removed the
protective pieces of tape on the inkjet
print cartridges.
Paper orientation. If the printing is
positioned incorrectly on the page, make
sure you’ve selected the correct
orientation (Portrait or Landscape) on the
Features tab of the HP print settings box.
Default printer. Make sure you’ve
selected the HP DeskJet printer as the
default printer. To check your default
printer, click the Troubleshooting tab in
the HP DeskJet Toolbox, and then click A
blank page came out. Under Wrong
printer selected, click to open the Printers
folder and follow the on-screen
instructions for setting a default printer.
Ink. You might have run out of ink.
Replace the inkjet print cartridges as
described on page 55.
Faxes. If you’ve received an electronic fax
at your computer and the printer prints a
blank page when you try to print the fax,
try saving the fax in a graphic format
(such as TIF). Then place it in a wordprocessing document, and print from
there. Alternatively, see the online
troubleshooting in the HP DeskJet
Toolbox for the solution.
Alignment. If the tri-color ink and black
ink don’t line up on the printed page, you
might need to align the inkjet print
cartridges. In the HP DeskJet Toolbox,
click the Printer Services tab, and then
click Align the print cartridges.
Loading. If the printing is slanted or
skewed, try reloading the paper. Make
sure the rear access door is properly
locked, as described in “Clearing a Paper
Jam” on page 69.
Margin settings. If text is running off the
edge of the page:
• Make sure the margins are set
correctly in your software program.
• Make sure the elements in your
document fit within the printable area
of the page.
• Make sure you’ve selected the right
paper size on the Setup tab of the HP
print settings box.
• Make sure Poster Printing is
unselected in the Features tab of the
HP print settings box.
66
dj895c.book Page 67 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
What if the print quality is poor?
After printing a banner. Make sure the
banner switch located on the printer is in
the down position.
Paper. If the printing is faded or the
colors are dull or bleeding into each
other, make sure you’re using paper
intended for inkjet printers and that
you’ve loaded the paper print side down.
Also, make sure the appropriate paper
type is selected in the Setup tab of the
HP print settings box.
Ink. You can control the amount of ink on
the page by changing the Print Quality
(on the Setup tab of the HP print settings
box).
Cartridges. If ink is smearing or is
splotchy:
• You might need to clean the inkjet
print cartridges. In the HP DeskJet
Toolbox, click the Printer Services tab,
and then click Clean the print
cartridges.
• You might need to replace the inkjet
print cartridges (see page 55).
Alignment. If the tri-color ink and black
ink don’t line up on the printed page, you
might need to align the inkjet print
cartridges. In the HP DeskJet Toolbox,
click the Printer Services tab, and then
click Align the print cartridges.
• If the printing appears faded or the
colors are dull, click Normal or Best
instead of EconoFast.
• If the colors bleed into one another or
the ink smears on the sheet, click
Normal or EconoFast instead of Best.
• You may have run out of ink. Replace
the cartridges (see page 55).
67
dj895c.book Page 68 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
What if something on the page is wrong
or missing?
What if you’re having trouble printing a
banner?
Margin settings. If the printing is cut off
around the edges, check your software
program to make sure:
Print settings. If the printer backs the
paper up into the IN tray when you try to
print, make sure you’ve clicked Banner on
the Setup tab of the HP print settings box.
• You’ve set the correct margins.
• The margins are within the printable
area (go to “Minimum Printing
Margins” on page 74).
• The elements are scaled correctly.
Colors. If the colors are wrong or missing:
• You might need to clean your
tri-color inkjet print cartridge. In the
HP DeskJet Toolbox, click the Printer
Services tab, and then click Clean the
print cartridges.
• You might need to replace the
tri-color ink cartridge, as described on
page 55.
• Make sure you haven’t selected Print in
Grayscale on the Color tab of the HP
print settings box.
Communications. Make sure all cables
are plugged in tightly. If using the
parallel port on the printer, make sure
you’re using a bi-directional cable. To test
the cable attached to the parallel port, in
the HP DeskJet Toolbox, click the Printer
Services tab, and then click Test the printer
communications.
68
Banner switch. If the paper jams, make
sure you moved the banner switch up and
inserted the banner paper all the way in
to the IN tray.
Loading. If several sheets feed into the
printer together, try unfolding and
folding the paper to get more air between
the sheets.
Paper. If the paper creases as it passes
through the printer, the paper might be
inappropriate for banner printing. HP
Banner Paper is highly recommended.
Margin gap. If you see gaps in the
printing at the ends of the sheets, a
problem might exist in your software
program. See online troubleshooting in
the HP DeskJet Toolbox for more
information.
dj895c.book Page 69 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
Clearing a Paper Jam
If the paper jams in the printer:
1 Pull the paper out of either the IN tray or the OUT tray.
2 Press the Resume
button on the front of the printer to clear the paper jam.
3 If the paper jam has cleared, print your document again. If the paper jam was
not cleared by pressing the Resume button, and you can not remove the
jammed paper from the front of the printer, follow the steps below.
If the paper jams in the back of the printer:
1 If you can’t reach the jammed
paper, turn the knob on the rear
access door at the back of the
printer 1/4 turn counter clockwise
and remove the door.
2 Pull the jammed paper out of the
printer and then replace the rear
access door, making sure to lock
the door by turning the knob
clockwise to the locked position.
3 Press the Resume
button on
the front of the printer.
Rear Access Door
6410009
4 Print your document again.
If you can’t see the paper causing the jam, check to see if a label has come
unglued from a label sheet while going through the printer.
69
dj895c.book Page 70 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
HP Customer Care
HP DeskJet printers set the standard for
quality and reliability, so you’ve made an
excellent choice. Should you need help,
however, HP Customer Care’s award-winning
service and support is nearby to provide
expert advice on using your HP printer or to
answer specific questions about a problem
you are having. Whether online or by phone,
you’ll find the support you need—and
you’ll find it fast.
Electronic Support Information
If you have a modem connected to your
computer and subscribe to an online service
or have direct access to the Internet, you can
obtain a wide variety of information about
your printer.
HP Customer Care Online
Click your way to a quick solution! A great
place to go for answers to questions about
HP products is HP Customer Care online at
http://www.hp.com/support/
home_products. You’ll get instant access to
everything from helpful printing tips to the
latest product and software updates—24
hours a day, seven days a week.
HP Customer Care User Community
They’re friendly. They’re informative. Check
out our online user community. Simply
review existing messages left by other HP
users to find the answers you’re looking for.
If its not there you can post your question,
then check back later for ideas and
suggestions from knowledgeable users and
system operators. You can access the user
community from http://www.hp.com/
support/home_products.
HP Customer Care Audio Tips (U.S.
Only)—Toll Free Automated Support
Line
For fast and simple solution steps to
commonly asked DeskJet questions, try out
automated support line at (877) 283-4684.
Printer Software
Printer software (also referred to as a printer
driver) allows your printer to talk with your
computer. HP provides printer software and
software upgrades for Windows 3.1x, 95, 98
and NT 4.0. For MS-DOS printer software,
contact the manufacturer of your software
program. You have several options for
getting printer software:
• Download the printer software by
accessing HP’s Web site (http://
www.hp.com/support/home_products).
• If you are in the U.S., setting up your
printer for the first time, and do not have
a CD-ROM drive, you can order the
printer software on 3.5-inch disks by
calling the phone number listed on the
printer software CD case. Disks are
delivered to you for no extra charge.
Bonus software that may be provided on
the CD will not be provided on disks.
• If you are in the U. S. and need a software
upgrade, you can order by calling
(661) 257-5565.
Software upgrades are available for the
cost of the disks plus shipping.
• If you are outside the U.S. and cannot
download the driver from HP’s Web site,
call the HP Customer Care number
nearest you. See page 71.
HP Customer Care Repair
• If your HP printer is ever in need of repair,
simply call the HP Customer Care Center.
A trained service technician will diagnose
the problem and coordinate the repair
process for you. This service is free during
your printer’s standard warranty. Beyond
the warranty period, repairs are charged
on a time and materials basis.
70
dj895c.book Page 71 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
HP Customer Care by Phone
A Note About Letters
Within 90 days from the time of your
purchase, telephone support is provided to
you free of charge. However, if you are
calling long distance, the long-distance
charges apply. Before placing a call for
help, please make sure that:
• You have checked your User’s Guide and
the DeskJet Toolbox and Help files, or
HP Customer Care online for
installation troubleshooting tips.
• You are seated in front of your computer
with your printer nearby.
• You have the following information
available:
– Your printer’s serial number (the label
is on the printer’s bottom).
_________________________
If you need help from a technical support
person, we recommend that you call us
while you’re in front of your computer and
printer, rather than writing a letter to us.
That way we can help you with your
questions immediately!
– Your printer’s model number (the
label is on the front of the printer).
_________________________
– The model of the computer.
_________________________
– The version of the printer driver and
software program (if applicable).
_________________________
Africa/Middle East
Argentina
Australia
Austria
Belgium (Dutch)
Belgium (French)
Brazil
Canada
China
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan, Tokyo
Japan, Osaka
Korea
Malaysia
Mexico D.F.
Mexico, Guadalajara
Mexico, Monterrey
Middle East/Africa
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Russia
Singapore
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
U. S.
Venezuela
41 22/780 41 11
541781-4061/69
61 3 92728000
43 (0)660 6386
32 (0)2 62688 06
32 (0)2 6268807
55 11 709-1444
(905) 206-4663
86 10 6505 3888-5959
42 (2) 471 7321
45 (0)39 294099
385 (0)203 47288
33 (0) 143623434
49 (0) 180 532 6222
30 1 689 64 11
(800) 96 7729
36 (1) 252 4505
91 11 682 60 35
6221 350 3408
353 (0) 1662 5525
972-9-9524848
39 (0)2 264 10350
81 3 3335-8333
81 6 838 1155
82 2 3270 0700
03 2952566
326 46 00
669 95 00
378 42 40
41 22/780 41 11
31 (0)20 606 8751
(09) 356-6640
47 (0)22 116299
65 272 5300
48 22 37 50 65
351 (0) 144 17 199
7095 923 50 01
65 272 5300
34 (9) 02321 123
46 (0)8 6192170
41 (0)84 8801111
886 2-2717-0055
(66-2) 661 4011
90 1 224 59 25
44 (0) 171 512 5202
(208) 344-4131
58 2 239 5664
71
dj895c.book Page 72 Monday, July 12, 1999 11:31 AM
5
Getting Help When Things Go Wrong
After Ninety Days
You can still get help from HP for a fee.
Prices are subject to change without
notice. (Online help is still available for
free!)
• For quick questions in the United
States only, call (900) 555-1500. The
fee is $2.50 per minute and begin
when you connect with a support
technician.
• For calls from Canada, or for calls in
the U.S. that you anticipate might be
longer than ten minutes in length, call
(800) 999-1148. The fee is US $25 per
call, charged to your Visa or
MasterCard.
• If during your phone call, it is
determined that your printer requires
repair, and you are within your
printer’s hardware warranty period, the
support fee will be reversed. However,
if you are calling long distance, the
long-distance charges apply.
72
Extended Warranty
Options
If you would like to extend your printer
coverage beyond the one year factory
warranty, you have the following options:
• Consult your reseller to get extended
coverage.
• If your reseller does not offer service
contracts, please call Hewlett-Packard
directly and ask about our service
agreement offering. In the U.S. call
(800) 446-0522; in Canada call
(800) 268-1221. For service
agreements outside the U.S. and
Canada, contact your local HP Sales
Office.
dj895c.book Page 73 Monday, July 12, 1999 11:31 AM
6 More About Your Printer and Supplies
Maintaining Your Printer
• Use a soft cloth moistened with water to wipe off dust, smudges, and stains.
• The interior of the printer does not require cleaning. Keep fluids away from the
interior of the printer.
• Do not lubricate the rod on which the inkjet print cartridge cradles move. Noise is
normal when the cradle is moving back and forth within the printer, when the
printer is new. With use, the printer will become quieter.
Increasing Printer Performance
The print speed and overall performance of your printer can be affected by several
things:
• The amount of RAM in your computer can determine how fast your documents
are sent to the printer. Increasing the amount of RAM in your computer can
speed up this process as well as make your computer work more efficiently when
you are doing something besides printing. (Go to “Checking Your Computer
Settings” on page 82 to determine how much RAM is in your computer.)
• The printer driver that you are using to print your documents can make a
significant difference in the quality of your printed output. Make sure you are
using an up-to-date version of an HP printer driver designed specifically for
your printer model. Go to “Printer Software” on page 70 for information on how
to get an updated printer driver.
• The size and complexity of the documents you print can make a difference in
your printer’s performance. Graphics and photographs are usually more
complex and print more slowly than a document that contains only text.
• The processing speed of your computer determines how fast your document is
sent to the printer.
• The amount of free space on your computer’s hard disk makes a difference in
printing speed. If your computer has less than 100 MB of free space, it can take
longer to process your document for printing.
• Running numerous software programs at one time slows down printing, because
they are using the RAM in your computer. Therefore, limit the number of
programs or documents you open at one time.
73
dj895c.book Page 74 Monday, July 12, 1999 11:31 AM
6
More About Your Printer and Supplies
Minimum Printing Margins
The printer cannot print outside a certain
area of the page, so you must make sure
the contents of your document fall within
the printable area—that is, within the top,
bottom, left, and right margins available
for the specific size of paper on which you
are printing.
When you use nonstandard paper sizes
and select the Custom Paper Size setting
in the HP print settings box, the paper
width must be between 77 and 215 mm
(3 and 8.5 inches) and the paper length
must be between 77 and 356 mm (3 and
14 inches).
A4-Sized Paper
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
Margins for Letter-, Legal-, and
Executive-Sized Paper
Left:
Right:
Top:
Bottom:
6.4 mm (0.25 in.)
6.4 mm (0.25 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
B5-Sized Paper
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
Cards (3x5, 4x6, 5x8, and A6)
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
Hagaki Postcards
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
Envelopes
Left:
Right:
Top:
Bottom:
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
Banners - A4 Sized (8.27 x 11.7 in.)
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
0.00 mm (0.0 in.)
0.00 mm (0.0 in.)
A5-Sized Paper
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
1.0 mm (0.04 in.)
11.7 mm (0.46 in.)
Banners - Letter Sized (8.5 x 11 in.)
Left:
Right:
Top:
Bottom:
3.2 mm (0.125 in.)
3.2 mm (0.125 in.)
0.00 mm (0.0 in.)
0.00 mm (0.0 in.)
DOS margins can vary. See the manual for the specific
DOS program for more information.
74
dj895c.book Page 75 Monday, July 12, 1999 11:31 AM
6
More About Your Printer and Supplies
Supplies and Accessories
HP IEEE 1284-Compliant Parallel
Interface Cable (with one 1284-A
connector for the computer port and one
1284-B connector for the printer port)
2-meter length
3-meter length
Black
Tri-color
HP No. [15] (equivalent
to C6615A)
HP No. [23] (equivalent
to C1823 Series)
Power Adapter (worldwide)
C2950A
C2951A
C6409-60014
HP JetDirect Print Servers for 895C
Series Printers Only
HP JetDirect 170X
Ethernet/802.3
External Print Server RJ-45 (10Base-T)
Single Port
HP JetDirect 300X Ethernet/802.3
External Print Server RJ-45 (10Base-T/
100Base-Tx)
Single Port
HP JetDirect 500X Ethernet/802.3
External Print Server BNC (10Base2)
RJ-45 (10Base-T/
100Base-Tx)
3 Ports
Token Ring/802.5
DB9, RJ-45
3 Ports
Inkjet Print Cartridges for 810C, 812C
J3258A
J3263
J3265A
J3264A
Power Cords
U.S., Canada, Brazil, Latin America, Saudi Arabia
Japan
U.K.
Singapore, Malaysia,
Middle East, Hong Kong
South Africa
India
Australia
Argentina
China, Taiwan, Philippines
Korea
Europe, Jordan, Lebanon, North
Africa, Israel, Russia,
Baltic countries, Thailand, Indonesia, Caribbean, Latin America
8120-8330
8120-8336
8120-8341
8120-8719
8120-8347
8120-8345
8120-8337
8120-8434
8120-8346
8120-8339
8120-8340
HP USB-Compliant Interface Cable
2-meter length
C6518A
Inkjet Print Cartridges for 895Cxi,
895Cse, 882C, 880C, 832C, 830C
Black
HP 51645 Series
Tri-color
HP C1823 Series
Other Replaceable Parts
DJ895C Series Printer Top Cover
(Access Door Assembly)
DJ880C Series Printer Top Cover
(Access Door Assembly)
DJ830C Series Printer Top Cover
(Access Door Assembly)
DJ810C Series Printer Top Cover
(Access Door Assembly)
Cable Access Door (I/O Cover)
C6409-60015
C6409-60040
C6413-60001
C5870-40045
C6409-40014
75
dj895c.book Page 76 Monday, July 12, 1999 11:31 AM
6
More About Your Printer and Supplies
Printer User’s Guides
Paper
Be sure to check the HP Web site first for
all your documentation needs. Most HP
printer documentation is available in PDF
format for viewing and printing from
Adobe Acrobat at http://www.hp.com
HP Bright White InkJet Paper
The following lists the available Printer
User’s Guides for Windows
Arabic
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese
Turkish
Setup Guide in Croation,
Slovenian, Slovakian, and
Romanian languages
76
C6411-90104
C6411-90105
C6411-90106
C6411-90107
C6413-90009
C6411-90108
C6413-90002
C6411-90109
C6411-90110
C6411-90111
C6411-90112
C6411-90113
C6411-90039
C6413-90003
C6411-90114
C6411-90115
C6413-90004
C6411-90116
C6413-90005
C6413-90006
C6411-90117
C6413-90007
C6413-90008
C6411-90118
C6411-90062
210 x 297 mm, A4, 500 sheets
210 x 297 mm, A4, 200 sheets
U.S. letter, 200 sheets
U.S. letter, 500 sheets
C1825A
C5977A
C5976A
C1824A
HP Premium Inkjet Paper
210 x 297 mm, A4, 200 sheets
U.S. letter, 200 sheets
51634Z
51634Y
HP Premium Brochure and Flyer Paper
U.S. letter, 50 sheets
C6955A
HP Photo Paper
Asian A4, 20 sheets
European A4, 20 sheets
U.S. letter, 20 sheets
C6765A
C1847A
C1846A
HP Premium Photo Paper
Asian A4, 15 sheets
European A4, 15 sheets
U.S. letter, 15 sheets
C6043A
C6040A
C6039A
HP Premium Inkjet Transparency Film
210 x 297 mm, A4, 20 sheets
210 x 297 mm, A4, 50 sheets
U.S. letter, 20 sheets
U.S. letter, 50 sheets
C3832A
C3535A
C3828A
C3834A
HP Premium Inkjet Rapid-Dry
Transparencies
210 x 297 mm, A4, 50 sheets
U.S. letter, 50 sheets
C6053A
C6051A
dj895c.book Page 77 Monday, July 12, 1999 11:31 AM
6
More About Your Printer and Supplies
Ordering Information
HP Banner Paper
210 x 297 mm, A4, 100 sheets
U.S. letter, 100 sheets
C1821A
C1820A
HP Greeting Card Paper
(Pre-scored for quarter-fold)
210 x 297 mm, A4, 20 sheets,
20 envelopes
U.S. letter, 20 sheets,
20 envelopes
•
C6042A
C1812A
HP Premium Glossy Hagaki Cards
Hagaki card, 20 cards
To order printer supplies or accessories,
call your nearest HP dealer or call
HP DIRECT at the following numbers for
fast shipping service:
•
•
C6575A
HP Glossy Greeting Card Paper
•
(Pre-scored for half-fold)
210 x 297 mm, A4, 10 sheets,
10 envelopes
U.S. letter, 10 sheets,
10 envelopes
C6045A
•
C6044A
HP Iron-On T-Shirt Transfers
European 210 x 297 mm, A4,
10 sheets
Asian 210 x 297 mm, A4,
10 sheets
U.S. letter, 10 sheets
C6050A
•
•
C6065A
C6049A
HP Restickables, Large Round Inkjet
Stickers
•
•
U.S. letter, 10 sheets (90 stickers) C6822A
HP Restickables, Large Square Inkjet
Stickers
U.S. leter, 10 sheets (90 stickers)
C6823A
•
Argentina: (54 1) 787-7100
Fax: (54 1) 787-7213
Hewlett-Packard Argentina, Montañeses 2150
1428 Buenos Aires, Argentina
Australia/New Zealand: (03) 895-2895
China Resources Bldg.
26 Harbour Road
Wanchai, Hong Kong
Belgium: 02/778 3092 (or 3090, 3091)
Fax: 02/778 3076
Hewlett-Packard Belgium SA/NV
100 bd. de la Woluwe/Woluwedal
1200 BRUXELLES
Brazil: 55-11-7296-4991
Fax: 55-11-7296-4967
Edisa Hewlett-Packard SA, R. Aruana 125,
Tambore, Barueri, São Paulo, Brazil,
06460-010
Canada: (800) 387-3154, (905) 206-4725
Fax: (905) 206-3485/-3739
Hewlett-Packard (Canada) Ltd.,
5150 Spectrum Way
Mississauga, Ontario L4W 5G1
Toronto: (416) 671-8383
Chile: (56 2) 203-3233
Fax: (56 2) 203-3234
Hewlett-Packard de Chile SA
Av. Andres Bello 2777, Oficina 1302
Las Condes, Santiago, Chile
Denmark: 45 99 14 29
Fax: 42 81 58 10
Hewlett-Packard A/S
Kongevejen 25, 3460 BIRKEROD
Finland: (90) 8872 2397
Fax: (90) 8872 2620
Hewlett-Packard Oy
Varaosamyynti, Piispankalliontie 17
02200 ESPOO
France: (1) 40 85 71 12
Fax: (1) 47 98 26 08
EuroParts, 77 101 avenue du Vieux Chemin de
Saint-Denis
92625 GENNEVILLIERS
Availability of special media varies by country.
77
dj895c.book Page 78 Monday, July 12, 1999 11:31 AM
6
More About Your Printer and Supplies
•
•
•
•
•
•
•
•
•
78
Germany: 07031-145444
Fax: 07031-141395
Hewlett-Packard GmbH, HP Express Support
Ersatzteil-Verkauf, Herrenberger Str. 130
71034 BÖBLINGEN
International Sales Branch: (41) 22 780 4111
Fax: (41) 22 780-4770
Hewlett-Packard S. A., ISB
39, rue de Veyrot
1217 MEYRIN 1, GENEVE - SUISSE
Italy: 02/9212.2336/2475
Fax: 02/92101757
Hewlett-Packard Italiana S. P. A.
Ufficio Parti di ricambio
Via G. Di Vittorio, 9
20063 Cernusco s/N (MI)
Japan: (03) 3335-8333
Hewlett-Packard Japan Ltd.
29-21 Takaido-Higashi 3-chome, sugninami-ku
Tokyo 168-8585
Latin America Headquarters: (305) 267-4220
Fax: (305) 267-4247
5200 Blue Lagoon Drive, Suite 950
Miami, FL 33126
Mexico: (52 5) 258-4600
Fax: (54 1) 258-4362
Hewlett-Packard de México, S.A. de C.V
Prolongación Reforma #470
Colonia Lomas de Santa Fe, C.P. 01210 México,
D.F.
Netherlands: 0 33 450 1808
Fax: 0 33 456 0891
Hewlett-Packard Nederland B. V.,
Parts Direct Service
Basicweg 10
3821 BR AMERSFOORT
Norway: 22735926
Fax: 22735611
Hewlett-Packard Norge A/S, Express Support
Drammensveien 169-171
0212 Oslo
Austria - South-East Area: (43-0222) 25 000,
ext. 755
Fax: (43-0222) 25 000, ext. 610
Hewlett-Packard Ges.m.b.H.
Ersattzteilverkauf
Lieblg. 1
A-1222 Wien
•
•
•
•
•
•
•
•
Spain: 1 6 31 14 81
Fax: 1 6 31 12 74
Hewlett-Packard Espanola S.A.
Departamento de Venta de Piezas
Ctra N-VI, Km. 16,500
28230 LAS ROZAS, Madrid
Sweden: 8-4442239
Fax: 8-4442116
Hewlett-Packard Sverige AB
Skalholtsgatan 9, Box 19
164 93 KISTA
Switzerland: 056/279 286
Fax: 056/279 280
Elbatex Datentechnik AG
Schwimmbadstrasse 45, 5430 WETTINGEN
United Kingdom
+44 1765 690061, Fax: +44 1765 690731
Express Terminals, 47 Allhallowgate
Ripon, North Yorkshire
+44 181 568 7100, Fax: +44 181 568 7044
Parts First, Riverside Works
Isleworth, Middlesex, TW7 7BY
+44 1734 521587, Fax: +44 1734 521712
Westcoast, 28-30 Richfield Avenue
Reading, Berkshire, RG1 8BJ
United States: (800) 227-8164
Venezuela: (58 2) 239-4244/4133
Fax: (58 2) 207-8014
Hewlett-Packard de Venezuela C.A.
Tercera Transversal de Los Ruices Norte,
Edificio
Segre, Caracas 1071, Venezuela
Apartado Postal 50933, Caracas 1050
Elsewhere in the world
•
Hewlett-Packard Company,
Intercontinental Headquarters,
3495 Deer Creek Road,
Palo Alto, CA 94304, U.S.A.
dj895c.book Page 79 Monday, July 12, 1999 11:31 AM
ASpecifications
DeskJet 895Cxi model no. C6410A
DeskJet 895Cse model no. C6410B
Black Text Print Speed*
EconoFast:
Normal:
Best:
11 pages per minute
5.1 pages per minute
4.4 pages per minute
Black Text with Color Highlights Print Speed*
EconoFast:
Normal:
Best:
9 pages per minute
4.3 pages per minute
3 pages per minute
Mixed Text with Color Graphics Print Speed*
EconoFast:
Normal:
Best:
8.5 pages per minute
3.6 pages per minute
1 pages per minute
DeskJet 830C model no. C6413A
DeskJet 832C model no. C6413B
Black Text Print Speed*
EconoFast:
Normal:
Best:
8 pages per minute
4.6 pages per minute
4 pages per minute
Black Text with Color Highlights Print Speed*
EconoFast:
Normal:
Best:
5.5 pages per minute
3.8 pages per minute
2.6 pages per minute
Mixed Text with Color Graphics Print Speed*
EconoFast:
Normal:
Best:
5 pages per minute
3.1 pages per minute
0.8 pages per minute
Full Page Color Print Speed*
Full Page Color Print Speed*
EconoFast:
Normal:
Best:
EconoFast:
Normal:
Best:
Duty Cycle
1,000 pages per month
2.8 pages per minute
1 pages per minute
0.3 pages per minute
Duty Cycle
3,000 pages per month
DeskJet 880C model no. C6409A
DeskJet 882C model no. C6409B
Black Text Print Speed*
EconoFast:
Normal:
Best:
9 pages per minute
5 pages per minute
4.3 pages per minute
Black Text with Color Highlights Print Speed*
EconoFast:
Normal:
Best:
7.5 pages per minute
4.3 pages per minute
3 pages per minute
Mixed Text with Color Graphics Print Speed*
EconoFast:
Normal:
Best:
6.5 pages per minute
3.6 pages per minute
1 pages per minute
1.4 pages per minute
0.5 pages per minute
0.2 pages per minute
DeskJet 810C model no. C6411A
DeskJet 812C model no. C6411B
Black Text Print Speed*
EconoFast:
Normal:
Best:
6.5 pages per minute
4.6 pages per minute
4 pages per minute
Black Text with Color Highlights Print Speed*
EconoFast:
Normal:
Best:
5.5 pages per minute
3.8 pages per minute
2.6 pages per minute
Mixed Text with Color Graphics Print Speed*
EconoFast:
Normal:
Best:
4.5 pages per minute
3.1 pages per minute
0.8 pages per minute
Full Page Color Print Speed*
Full Page Color Print Speed*
EconoFast:
Normal:
Best:
EconoFast:
Normal:
Best:
Duty Cycle
1,000 pages per month
2 pages per minute
0.75 pages per minute
0.3 pages per minute
1.4 pages per minute
0.5 pages per minute
0.2 pages per minute
Duty Cycle
2,000 pages per month
* Approximate figures. Exact speed will vary depending on the system configuration, software program, and
document complexity.
79
dj895c.book Page 80 Monday, July 12, 1999 11:31 AM
A
Specifications
DeskJet 815C model no. C6411C
Buttons/Lights
Black Text Print Speed*
Resume button and light
Power button and light
Banner switch
Inkjet Print Cartridge light
EconoFast:
Normal:
Best:
7.5 pages per minute
4.6 pages per minute
4 pages per minute
I/O Interface
Black Text with Color Highlights Print Speed*
EconoFast:
Normal:
Best:
5.5 pages per minute
3.8 pages per minute
2.6 pages per minute
Centronics parallel, IEEE 1284-compliant with
1284-B receptacle
Universal Serial Bus
Dimensions
Mixed Text with Color Graphics Print Speed*
EconoFast:
Normal:
Best:
5 pages per minute
3.1 pages per minute
0.8 pages per minute
446 mm wide x 185 mm high x 355 mm deep
17.56 in wide x 7.2 in high x 13.8 in deep
Weight
5.5 kg, 12 lbs excluding power supply and pens
Full Page Color Print Speed*
EconoFast:
Normal:
Best:
1.4 pages per minute
0.5 pages per minute
0.2 pages per minute
Duty Cycle
1,000 pages per month
The following apply to the HP DeskJet
895C, 882C, 880C, 832C, 830C, 815C,
812C and 810C Series printers.
Black TrueType™ Text Resolution (depends on
paper type)
EconoFast:
Normal:
Best:
300 x 300 dpi
600 x 600 dpi
600 x 600 dpi
Color Resolution (depends on paper type)
EconoFast:
Normal:
Best:
300 x 300 dpi
PhotoREt II
PhotoREt II
Print Technology
Drop-on-demand thermal inkjet printing
Software Compatibility
MS Windows compatible (3.1x, 95, 98, and NT 4.0)
MS-DOS applications
80
Operating Environment
Maximum operating temperature:
5 to 40 degrees C, 41 to 104 degrees F
Humidity: 15 to 80% RH noncondensing
Recommended operating conditions for best print
quality: 15 to 35 degrees C or 59 to 95 degrees F
20 to 80% RH noncondensing
Storage temperature: -10 to 60 degrees C, -40 to
140 degrees F
Power Consumption
5 watts maximum when off
5 watts maximum nonprinting
20 - 30 watts average when printing
Power Requirements
Power Adapter (universal input)
Input Voltage:
Input Frequency:
100 to 240 VAC (±10%)
50 to 60 Hz (±3 Hz)
Automatically accommodates the world-wide range
of AC line voltages and frequencies. There is no on/
off switch on the power adapter.
Declared noise emissions in accordance with
ISO 9296:
Sound power level, LWAd (1B=10dB): 5.5 B in Normal
mode.
Sound pressure level, LpAm (bystander positions):
42 dB in Normal mode.
dj895c.book Page 81 Monday, July 12, 1999 11:31 AM
A
Specifications
Media Weight
Paper:
Envelopes:
Cards:
Banner Paper:
Media Size
60 to 200 gsm
(16 to 110 lb index)
75 to 90 gsm
(20 to 24 lb)
110 to 200 gsm; 0.3 mm max
thickness (110 lb index max;
0.012 in max thickness)
75 gsm (20 lb)
Media Handling
Sheets:
Banners:
Envelopes:
Cards:
Transparencies:
Labels:
OUT tray
capacity:
Custom size:
Width:
Length:
U.S. letter:
Banner U.S. letter:
U.S. legal:
up to 100 sheets
up to 20 sheets
up to 15 envelopes
up to 30 cards
up to 25 sheets
up to 20 sheets of paper labels
Use only U.S. letter-sized or A4sized sheets. Use only paper
labels specifically designed for
use with HP inkjet printers.
up to 50 sheets
Executive:
U.S. No. 10 envelope:
Invitation A2 envelope:
Index card:
Index card:
Index card:
European A4:
European A5:
Banner European A4:
B5-JIS:
European DL envelope:
European C6 envelope:
European A6 card:
Japanese Hagaki postcard:
77 to 216 mm
(3.0 to 8.5 in)
77 to 356 mm
(3 to 14 in)
216 x 279 mm
(8.5 x 11 in)
216 x 279 mm
(8.5 x 11 in)
216 x 356 mm
(8.5 x 14 in)
184 x 267 mm
(7.25 x 10.5 in)
105 x 241 mm
(4.13 x 9.5 in)
4.37 x 5.75 in
76 x 127 mm
(3 x 5 in)
102 x 152 mm
(4 x 6 in)
127 x 203 mm
(5 x 8 in)
210 x 297 mm
148 x 210 mm
210 x 297 mm
182 x 257 mm
220 x 110 mm
114 x 162 mm
105 x 148 mm
100 x 148 mm
81
dj895c.book Page 82 Monday, July 12, 1999 11:31 AM
B Checking Your Computer Settings
Your printer works with any computer system that meets the minimum
requirements given below. To determine if your computer has the appropriate level
of system options installed and enabled, perform the appropriate system check
from the options presented in this appendix.
System Requirements
Be sure your computer meets these system requirements. Go to page 83 for how to
check if your computer meets these requirements.
Supported Operating Systems
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows NT 4.0
MS-DOS Version 3.3 or greater
Microsoft Windows 3.1x, Enhanced mode only
Required For Windows NT 4.0
• A Pentium processor 200 MHz (or faster) is recommended.
An 80486 processor 66 MHz (or faster) is the minimum.
• At least 16 megabytes (MB) of RAM is required.
• 10-20 MB free hard-disk space is recommended.
Required For Windows 3.1x, 95 or 98
• A Pentium processor 200 MHz (or faster) is recommended.
An 80486 processor 66 MHz (or faster) is the minimum.
• At least 8 megabytes (MB) of RAM is required.
• 10-20 MB free hard-disk space is recommended.
Required For MS-DOS
• A 80286 processor (or later) is the minimum.
• At least 4 megabytes (MB) of RAM is required.
82
dj895c.book Page 83 Monday, July 12, 1999 11:31 AM
B
Checking Your Computer Settings
For Windows 95, 98 and NT 4.0
Check the computer’s packaging:
If you still have the box for your computer, check the printing on the box for a list
of system features. Compare the type and speed of CPU, and the amount of RAM,
with the system requirements for your printer.
Check the amount of RAM installed in your computer:
1 Right-click on the My Computer icon on the desktop.
2 Select Properties.
3 Click the General tab.
The CPU type, the operating system version, and the amount of RAM installed
in your computer are displayed.
Check the size of your hard disk drive:
1 Double-click on the My Computer icon on the desktop.
2 Right-click on the icon representing your hard-disk drive.
3 Select Properties.
4 Click the General tab.
The capacity of the disk space on your hard drive is displayed.
Check the available free space on your hard disk drive:
1 Double-click on the My Computer icon on the desktop.
2 Click on the icon representing your hard-disk drive.
The Status line at the bottom of the window shows both the Free Space and the
Capacity of your hard drive.
83
dj895c.book Page 84 Monday, July 12, 1999 11:31 AM
B
Checking Your Computer Settings
For Windows 3.1x
Check the computer’s packaging:
If you still have the box for your computer, check the printing on the box for a list
of system features. Compare the type and speed of CPU, and the amount of RAM,
with the system requirements for your printer.
Check the amount of RAM installed in your computer:
1 Open a DOS box by double-clicking the MS-DOS Prompt in the Main program
group of the Program Manager.
2 With the cursor flashing at the > prompt of the DOS box, type mem and press
the Return key.
3 Divide the number given for Total memory by 1000 to arrive at the
approximate number of MB RAM in your computer.
4 To close the DOS box and return to Windows 3.1x, type exit with the cursor
flashing at the > prompt and press the Return key.
Check the capacity and available free space on your hard disk drive:
1 Double-click the File Manager icon in the Main program group of the Program
Manager.
2 Click the icon representing your hard-disk drive.
The Status line at the bottom of the window shows both the Free Space and the
Capacity of your hard drive in kilobytes.
3 Divide these numbers by 1000 to arrive at an approximate number of MB in the
hard drive, and the number of MB free space available on the hard drive.
84
dj895c.book Page 85 Monday, July 12, 1999 11:31 AM
B
Checking Your Computer Settings
Check the operating system version and amount of RAM installed:
1 Open a recently purchased program (manufactured since June 1997).
2 Click Help.
3 Click About.
4 Click System Info.
The dialog box shows many system options and settings, including the
operating system version and the amount of RAM installed in your computer.
For DOS version 6.x and higher
1 Move to the DOS directory by typing:
cd c:\dos
2 Type msd
This runs the MS-DOS diagnostics program, showing a listing of your system
options and settings.
85
dj895c.book Page 86 Monday, July 12, 1999 11:31 AM
C Frequently Asked Questions About
USB (Universal Serial Bus)
Note: This option is only available in Windows 98.
What is USB?
Universal Serial Bus (USB) makes it easy to connect devices to your computer
without having to open your PC. USB uses a standard port and plug combination
for connecting devices like printers, modems, scanners, and digital cameras. It also
offers the benefit of being able to easily add, remove, and move devices.
USB is an option to customers who want to print from Windows 98 across the USB
cable. If your computer’s USB port is enabled and properly set up, you can connect
your HP DeskJet printer to it or to a chain of USB devices via a USB cable.
How can I determine if my computer’s USB port is enabled?
First, follow the installation instructions on page 12. If you don’t see the Add New
Hardware Wizard screen after connecting your printer to your computer, perform
these steps:
1 In Windows 98, select Start ➙ Settings ➙ Control Panel.
2 Double-click the System icon.
3 Click the Device Manager tab.
4 Click the plus (+) icon before the Universal Serial Bus Controller item.
If you see a USB host controller and a USB root hub listed, USB is probably
enabled. If you have multiple hubs on the USB chain, try connecting your printer to
a different hub or to another USB device. Also, make sure the cable connections are
firm. (USB hubs are hardware devices into which you can plug multiple USB cables.)
If you do not see these devices listed, refer to your computer’s documentation or
contact the manufacturer for more information on enabling and setting up USB.
Remember, you can always use a parallel cable to connect your printer’s parallel
port to your computer.
86
dj895c.book Page 87 Monday, July 12, 1999 11:31 AM
C
Frequently Asked Questions About USB (Universal Serial Bus)
I accidentally cancelled the USB installation the first time I connected my
HP DeskJet printer to my computer. How do I get it to appear again?
To redisplay the USB installation screens:
1 Disconnect the USB cable from your printer.
2 Insert the printer software Cd (or Disk 1 if you have floppy disks) into your
computer.
3 Click Start ➙ Run.
4 Browse to your disk drive and select Setup, then click Open.
5 The setup.exe file will appear in the dialog box. Click OK.
6 Select the Remove HP DeskJet 8xx Series Software option.
7 Connect the USB cable to your printer again. The USB installation screen
should appear again.
8 Continue with Step 1 of “USB Step 7: Install the USB Printer Software” on
page 18.
When I install the USB software, I get an “Unknown device is found”
message.
Disconnect the USB cable, remove the printer software, and turn off the computer
and printer. Unplug the electrical power to the printer, then reconnect your printer
and restart the USB software installation.
After I installed my printer, why isn’t my HP DeskJet printer assigned to an
LPT printer port in the Print dialog box of my software application?
USB uses a different naming convention for USB devices. After the printer has
been installed, you see USB/DeskJet 8xxC/(serial number of your printer).
How can I increase printing speed?
When operated on a USB chain, your printer may become slower if other USB
devices or software applications are being used while you’re printing. For optimal
print performance, avoid using other devices in the USB chain while printing.
87
dj895c.book Page 88 Monday, July 12, 1999 11:31 AM
DUsing Your HP DeskJet 895C Series
Printer on a Network
Note: Networking is not available with the HP DeskJet 882C, 880C,
832C,
830C, 815C, 812C, or 810C Series printers.
About Sharing Your Printer on a Network
If you work in a networked environment, you can connect the HP DeskJet 895C
Series printer to your network. The networked printer can be connected either to a
personal computer (locally shared) or attached directly to the network via an
HP JetDirect External Print Server (network-connect).
Locally Shared
In the locally shared configuration,
the printer is connected directly to the
parallel or USB port of a selected
computer (called the “host computer”) on the network. The printer can then be
shared by other users on the network through a Windows 95, 98 or NT 4.0 network
printer connection.
The advantages of a locally shared printer are the relatively easy installation and
the lower cost. The cost is lower in this configuration because you need not
purchase an external print server.
The disadvantages of a locally shared printer involve performance, printer status
information, and location. Depending on the network priority settings and the
number of users on the network, the host computer may slow down while
processing documents for printing. In addition, this can cause your document to be
delayed while other user’s documents are being printed. Additionally, only the user
of the host computer can receive status and error messages from the printer.
Locally shared printers must also be placed near the host computer, which may not
be convenient for all users on the network. Finally, if the host computer is turned
off, any document you may have sent to it for printing may be lost or not printed.
88
dj895c.book Page 89 Monday, July 12, 1999 11:31 AM
D
Using Your HP DeskJet 895C Series Printer on a Network
Network-Connect
In this configuration, the printer
connects to the network via direct
attachment to an external print
server such as an HP JetDirect 150X, 170X, 300X, 500X, EX Plus, or EX Plus3
External Print Servers. (Go to “Supplies and Accessories” on page 75 for
information on ordering an HP JetDirect External Print Server.) This configuration
provides increased performance, location flexibility, and better printer status
information than does the locally shared configuration.
Printing Across a Network
Whether the printer is locally connected or network connected, you need to install
the HP DeskJet 895C printer software on each computer that will print documents
to the HP DeskJet 895C printer.
Setting Up Your Printer on a Network
Use the detailed instructions provided in the HP DeskJet Toolbox to configure your
network printer.
To access the online network
instructions:
1 Double-click the HP DeskJet
Toolbox icon on the taskbar.
2 Select the Networking tab.
Note: Before installing, select the Support Network Configurations button
to check what network configurations are supported.
3 Select the button appropriate for your computer’s operating system.
89
dj895c.book Page 90 Monday, July 12, 1999 11:31 AM
D
Using Your HP DeskJet 895C Series Printer on a Network
Troubleshooting for the Network-Connected Printer
If the test page generated by the HP JetDirect External Print Server displays the
message I/O CARD READY, the print server is correctly installed. If you are using
an HP JetDirect External Print Server and the test page does not display this
message, see the HP JetDirect External Print Server’s troubleshooting
documentation.
90
dj895c.book Page 91 Monday, July 12, 1999 11:31 AM
E Printing from DOS Applications
While your HP DeskJet printer is primarily a Windows printer, you can also print
from a DOS software program.
There are two different ways that you can control print settings when you are
getting ready to print a document: the HP DeskJet Control Panel for DOS and DOS
printer drivers. Both of these are described in the following pages.
Topics included in this appendix are:
• About the HP DeskJet Control Panel for DOS
• About DOS Printer Drivers
• Installing and Using the HP DeskJet Control Panel for DOS
• Supported Character Sets
About the HP DeskJet Control Panel for DOS
DOS users have access to many printer features through specific DOS printer
drivers; however, many software manufacturers do not develop printer drivers for
their software programs. The HP DeskJet printers provide their own DOS software
control panel for improved printer control when DOS printer drivers are not
available or when certain print settings are not available through DOS software
programs.
Note: The HP DeskJet Control Panel for DOS is not a printer driver. It should
be used to set print settings that are not available through DOS software
programs. Printer drivers are supplied by the manufacturers of your DOS
software programs. If your DOS software program does not include a printer
driver for the HP DeskJet printers, contact the manufacturer of the software
program or use one of the alternate printer drivers.
91
dj895c.book Page 92 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
About DOS Printer Drivers
What is a printer driver?
If you use DOS software programs (whether or not they are running within
Microsoft Windows), you need a specific printer driver for each DOS program in
order to print to your HP DeskJet printer.
Printer drivers allow you to access the printer’s features from your software
program’s print selections or menus. These features include print quality, page
orientation, paper type, paper size, and character sets.
How can I get a printer driver?
DOS software manufacturers provide and update printer drivers for their DOS
software programs. The best driver to use is the one designed specifically for the
HP DeskJet printer model you are using. However, you can often achieve
satisfactory results by using a different HP DeskJet printer driver.
Listed below are commonly used DOS software programs and their recommended
printer drivers.
DOS Software
Program
Version
Recommended Printer Driver
WordPerfect
5.1, 5.1+, 6.0
HP DeskJet 600, 670C or 850C
Harvard Graphics
3.0
HP DeskJet 540
Lotus 1-2-3
2.x, 3.x, 4.0
HP DeskJet 540
MS Word
5.5, 6.0
HP DeskJet 560C
How do I install DOS printer drivers?
To install DOS printer drivers, follow the instructions supplied by the software
manufacturer. After you have installed the printer driver, you will need to set up
the driver from within the software program. If you have any questions or concerns
about the performance of your printer when using one of these drivers, contact the
software manufacturer.
92
dj895c.book Page 93 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Why doesn’t my software program have a printer driver for my HP DeskJet
printer?
Most of the software industry is focused on the development of individual
software programs that are compatible with Microsoft Windows. Hewlett-Packard
uses this common development standard to supply a printer driver for use with all
Microsoft Windows-compatible software programs. This is the reason that fewer
DOS printer drivers are being developed.
If there is not a DOS printer driver for my HP DeskJet printer, is there another
printer driver I can use instead?
Selecting a printer driver for your specific HP DeskJet printer in each DOS software
program that you use ensures the best support for your printer. If an HP DeskJet
800 Series printer driver is not available within your software program, HP
recommends that you select one of the following printer drivers.
Printer Driver
Level of Support
HP DeskJet 850C
Color printing
HP DeskJet 670C
Color printing
HP DeskJet 560C
Color printing
HP DeskJet 550C
Color printing
HP DeskJet 600
Color printing
HP DeskJet 540
Color printing
HP DeskJet 500C
Color printing
HP DeskJet 320
Color printing
HP DeskJet 310
Color printing
HP DeskJet 520
Monochrome printing
HP DeskJet 510
Monochrome printing
HP DeskJet 500
Monochrome printing
HP DeskJet PLUS
Monochrome printing
HP DeskJet
Monochrome printing
93
dj895c.book Page 94 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Installing and Using the HP DeskJet Control Panel for
DOS
The HP DeskJet Control Panel for DOS software program is provided on the printer
software disks and on the printer software CD. Go to “Printer Software” on page 70
for information on obtaining printer software on diskettes.
Installing the HP DeskJet Control Panel for DOS
To access the printer’s features, install the HP DeskJet Control Panel for DOS as
described below.
Before you install the DOS control panel:
1 Perform all physical setup procedures given in Chapter 1 of this User’s Guide.
2 Make sure that both the computer and the printer are turned on. If necessary,
press the Power
button to turn on the printer.
To install the DOS control panel from the CD:
1 Insert the printer software CD in your
computer’s CD-ROM drive.
2 At the DOS prompt (C:\>), type cd, then
your computer’s CD-ROM disk drive
designator (for example D:\), then type the
three-letter designator for your lnaguage
(see the list at the right) followed by a
backslash (for example enu\ for English),
then type DJCP\ then press Enter. for
example:
C:\> cd D:\ENU\DJCP
3 At the DOS prompt (such as
D:\ENU\DJCP>), type INSTALL and press
Enter.
Czech
Danish
Dutch
English
Finnish
French
German
Hungarian
Italian
Korean
Norwegian
Polish
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese
csy
dan
nld
enu
fin
fra
deu
hun
ita
kor
non
plk
ptb
rus
chs
esm
svc
tha
cht
4 Follow the instructions on the screen.
To install the DOS control panel from the floppy disks:
1 Insert the last Installation Disk of the floppy set into your computer’s floppy
disk drive.
94
dj895c.book Page 95 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
2 At the DOS prompt (C:\>), type your computer’s floppy disk drive designator
(for example A:\), then type INSTALL and press Enter, as in:
A:\INSTALL
3 Follow the instructions on the screen.
If you encounter problems with the installation:
• If you receive a message that the installation of the control panel was
unsuccessful, reinstall the control panel.
• If the installation is again unsuccessful, or if the control panel software is
damaged or missing, contact your authorized HP dealer.
Selecting Print Settings
Use the HP DeskJet Control Panel for DOS to:
• Select print settings that may not be available from some DOS programs
• Monitor the printer’s status at any time
Typically, duplicate print settings that are selected from a DOS software program
override print settings selected in the HP DeskJet Control Panel for DOS.
To access the HP DeskJet Control Panel for DOS, type DJCP at the DOS (C:\>)
prompt.
C:\>DJCP
After the HP DeskJet Control Panel for DOS appears, you can activate its
selections in one of two ways:
• With the mouse — Move the mouse to position the pointer on the desired
selection, then click the left mouse button.
• With the keyboard — Press the key that corresponds to the highlighted letter in
the selection name.
Help in the HP DeskJet Control Panel for DOS
For information on the HP DeskJet Control Panel for DOS, select the About This
Program button on the HP DeskJet Control Panel for DOS screen.
Also, context-sensitive help appears at the bottom of the control panel screen as
print selections.
95
dj895c.book Page 96 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Supported Character Sets
A character set is a collection of the symbols and characters that constitute all
elements of a language or discipline (legal), including punctuation and numbers.
The HP DeskJet Control Panel for DOS can be used to select a default character
set.
The HP DeskJet printers support the following character sets:
United Kingdom (ISO 4)
German (ISO 21)
French (ISO 69)
Italian (ISO 15)
Danish/Norwegian (ISO 60)
Swedish (ISO 11)
Spanish (ISO 17)
ASCII (ISO 6)
Legal
PC-8
Roman-8
PC-850
PC-8 Danish/Norwegian
ECMA-94 Latin 1 (ISO 8859/1)
PC-852
Latin 2 (ISO 8859/2)
Latin 5 (ISO 8859/9)
PC-8 Turkish DOS Reference
Lines of Text Per Page
Line spacing is the vertical distance between printed lines on the page. The default
line spacing for HP DeskJet printers is six printed vertical lines per inch (lpi).
When printing a partial page without sending a form-feed command, the
Resume light blinks. Press the Resume button to finish printing. The page
ejects automatically.
96
dj895c.book Page 97 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Number of Lines/Characters in Landscape Orientation
Paper Size
Lines Per Page
6 lpi
8 lpi
Characters Per Line
10 cpi
16.67 cpi 20 cpi
U.S. letter
45 (48)
103
60 (64)
172
206
European A4
45 (48)
60 (63)
110
183
220
U.S. legal
45 (48)
60 (64)
133
222
266
Printer Commands and Control Codes
You can use printer commands and control codes to control the selection of
character sets and other aspects of your printer. Refer to your software program
manual for specific information on how to send commands to your printer.
Internal Printer Fonts
Internal fonts are bitmapped or scalable fonts that are stored in the printer. The
following bitmapped internal fonts are supplied for the HP DeskJet printers:
Proportionally-Spaced Fonts
Point Sizes
CG Times
5, 6, 7, 8, 10, 12, 14
CG Times Italic
5, 6, 7, 8, 10, 12, 14
Univers
5, 6, 7, 8, 10, 12, 14
Univers Italic
5, 6, 10, 12
Fixed-Pitch Fonts
Point Sizes
Pitches
Courier
6, 12, 24
5, 10, 16.67, 20
Courier Italic
6, 12, 24
5, 10, 20
Letter Gothic
6, 12, 24
6, 12, 24
Letter Gothic
4.75, 9.5, 19
16.67
Letter Gothic Italic
6, 12, 24
6, 12, 24
The default font is a portrait-oriented Courier 10 pitch, 12 point, upright, mediumweight. It prints if you do not select a font through your DOS software program.
97
dj895c.book Page 98 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Installing Additional Symbol Sets
Additional fonts may have been included in your printer. A separate disk, called
the DOS Character Set Installation disk, contains custom files for use with the HP
DeskJet Control Panel for DOS, allowing access to special symbol sets.
You only need to install the one file that supports your particular language. If you
are uncertain which language is included in your printer, check the serial number
label on the bottom of the printer for one of the following codes:
ARB
CYR
GRK
HBR
LIT
LTV
THA
Arabic
Cyrillic
Greek
Hebrew
Lithuanian
Latvian
Thai
1 Install the HP DeskJet Control Panel for DOS as described earlier in this
appendix.
2 Put the DOS Character Set Installation disk into your computer’s floppy disk
drive.
3 From the DOS prompt on your hard disk drive (usually the C:\ drive), type the
drive designator for your floppy drive, followed by DIR, then press the Enter
key to display the subdirectories on the DOS Character Set Installation disk. For
example, type:
C:\>A:\DIR
4 Copy the appropriate SYMSETS.DAT file from the subdirectory for the language
of your printer to your \DESKJET directory. For example, to copy the file for the
Cyrillic language, type:
C:\>COPY A:\CYRILLIC\SYMSETS.DAT C:\DESKJET
and then press the Enter key.
5 Remove the DOS Character Set Installation from the floppy drive when the
copying process is completed.
98
dj895c.book Page 99 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Available Symbol Sets and Fonts
See the appropriate language option in the following list.
Hebrew
Symbol Sets:
Fonts:
Proportional Spaced
David PS
NarkisTam
Miriam PS
Miriam PS Italic
Fixed Space
Courier
Courier Italic
Miriam
Miriam Italic
David
Latin/Hebrew (ISO-8859/8)
PC Hebrew (CP-862)
Point Sizes
6, 12, 24
6, 12, 24
6, 12, 24
6, 12, 24
6, 12, 24
Point Sizes
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 10, 12
Pitches
5, 10, 16.67, 20
5, 10, 20
6, 12, 24
6, 12, 24
5, 10, 16.67, 20
Arabic
Symbol Sets:
Fonts:
Proportional Spaced
Ryadh
Fixed Space
Naskh
Naskh
Koufi
HP Arabic-8
PC Arabic (CP-864)
Point Sizes
6, 12, 24
7, 14, 28
6, 12, 24
Point Sizes
5, 6, 7, 8, 10, 12, 14
Pitches
5, 10, 20
8.5, 17
6, 12, 24
Cyrillic
Symbol Sets:
Fonts:
Proportional Spaced
CG Times
CG Times Italic
Univers
Univers Italic
Fixed Space
Courier
Courier Italic
Letter Gothic
Letter Gothic Italic
PC-Cyrillic (CP-866)
Latin Cyrillic (ISO-8859/5)
Point Sizes
6, 12, 24
6, 12, 24
6, 12, 24
6, 12, 24
Point Sizes
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 10, 12
Pitches
5, 10, 16.67, 20
5, 10, 20
6, 12, 24
6, 12, 24
99
dj895c.book Page 100 Monday, July 12, 1999 11:31 AM
E
Printing from DOS Applications
Greek
Symbol Sets:
Fonts:
Proportional Spaced
CG Times
CG Times Italic
Univers
Univers Italic
Fixed Space
Courier
Courier Italic
Letter Gothic
Letter Gothic Italic
PC-8 Greek (CP-866)
Latin/Greek (ISO-8859/7)
Point Sizes
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 10, 12
Point Sizes
6, 12, 24
6, 12, 24
6, 12, 24
6, 12, 24
Pitches
5, 10, 16.67, 20
5, 10, 20
6, 12, 24
6, 12, 24
Baltic
Symbol Sets:
Fonts:
Proportional Spaced
CG Times
CG Times Italic
Univers
Univers Italic
Fixed Space
Courier
Courier Italic
Letter Gothic
Letter Gothic Italic
PC Latvian/Russian
PC Lithuanian/Russian
PC Lithuanian CP-772
Point Sizes
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 7, 8, 10, 12, 14
5, 6, 10, 12
Point Sizes
6, 12, 24
6, 12, 24
6, 12, 24
6, 12, 24
Pitches
5, 10, 16.67, 20
5, 10, 20
6, 12, 24
6, 12, 24
Thai
Symbol Sets:
TIS (TAPIC23)
Fonts:
Fixed Space
Thai Courier, Courier Bold,
Courier Italic, and Bold Italic
Thai Courier, Courier Bold, and
Courier Italic
Thai Courier, Courier Bold, and
Courier Italic
Thai Line Printer
100
Point Sizes
12
Pitches
10
10
12
24
6
8.5
16
dj895c.book Page 101 Monday, July 12, 1999 11:31 AM
F Legal Information
Regulatory Notices
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any
changes or modifications to this equipment not
expressly approved by Hewlett-Packard
Company may cause harmful interference, and
void your authority to operate this equipment.
Use of a shielded data cable is required to
comply with the Class B limits of Part 15 of the
FCC Rules.
For further information, contact:
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Palo Alto, Ca 94304
415.857.1501
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, can cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one or more of the following
measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and the receiver.
Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/
TV technician for help.
Power Adapter Statement
The power adapter cannot be repaired. If it is
defective it should be discarded or returned to
the supplier.
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
101
dj895c.book Page 102 Monday, July 12, 1999 11:31 AM
F
Limited Warranty Statement
HP Product
Software
Ink cartridges
Printer
Duration of
Limited Warranty
90 Days
90 Days
1 Year
A. Extent of Limited Warranty
1.
2.
3.
4.
5.
6.
7.
8.
9.
Hewlett-Packard (HP) warrants to the end-user
customer that the HP products specified above will be
free from defects in materials and workmanship for the
duration specified above, which duration begins on the
date of purchase by the customer. Customer is
responsible for maintaining proof of date of purchase.
For software products, HP’s limited warranty applies
only to a failure to execute programming instructions.
HP does not warrant that the operation of any product
will be uninterrupted or error free.
HP’s limited warranty covers only those defects which
arise as a result of normal use of the product, and do
not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or
c. Operation outside the product’s specifications.
For HP printer products, the use of a non-HP ink
cartridge or a refilled ink cartridge does not affect
either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or
damage is attributable to the use of a non-HP or
refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the
particular failure or damage.
If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink
cartridge product which is covered by HP’s warranty, HP
shall replace the defective product. If HP receives,
during the applicable warranty period, notice of a
defect in any hardware product which is covered by
HP’s warranty, HP shall either repair or replace the
defective product, at HP’s option.
If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of
the defect, refund the purchase price for the product.
HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
Any replacement product may be either new or likenew, provided that it has functionality at least equal to
that of the product being replaced.
HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico,
Venezuela, and France’s “Departements D’Outre-Mer”;
for those excepted areas, the warranty is valid only in
the country of purchase. Contracts for additional
warranty services, such as on-site service, may be
available from any authorized HP service facility where
the product is distributed by HP or by an authorized
importer.
B. Limitations of Warranty
1.
102
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER
HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY
OTHER WARRANTY OR CONDITION OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO
THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM
THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1.
To the extent allowed by local law, the remedies
provided in this Warranty Statement are the customer’s
sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT
FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY
AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local Law
1.
This Warranty Statement gives the customer specific
legal rights. The customer may also have other rights
which vary from state to state in the United States, from
province to province in Canada, and from country to
country elsewhere in the world.
2. To the extent that this Warranty Statement is
inconsistent with local law, this Warranty Statement
shall be deemed modified to be consistent with such
local law. Under such local law, certain disclaimers and
limitations of this Warranty Statement may not apply to
the customer. For example, some states in the United
States, as well as some governments outside the United
States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a
consumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to
enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the
duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP
PRODUCTS TO SUCH CUSTOMERS.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited
Warranty Statement stated above, HP warrants that this HP
Product will be able to accurately process date data
(including, but not limited to, calculating, comparing, and
sequencing) from, into, and between the twentieth and
twenty-first centuries, and the years 1999 and 2000,
including leap year calculations, when used in accordance
with the Product documentation provided by HP (including
any instructions for installing patches or upgrades),
provided that all other products (e.g. hardware, software,
firmware) used in combination with such HP Product(s)
properly exchange date data with it. The duration of the
Year 2000 warranty extends through January 31, 2001.
dj895c.book Page 103 Monday, July 12, 1999 11:31 AM
Index
A
accessories
illustrated v
phone numbers for ordering 77
adding paper 7, 16
addresses for ordering supplies 77
adjusters, paper 7, 8, 16, 17, 44, 46
adjusting color 33
aligning print cartridges 58, 66, 67
attaching the power cord 4, 13
B
Banner switch 51, 80
banners
choosing paper for 51, 81
loading problems 68
margin problems 68
metric sizes 81
minimum margins 74
paper jams 53
paper types to avoid 68
preparing paper for 52
print settings 51
printing 51–53
problems 68
Best mode 33, 34, 37, 48
print quality 27
print speed 79, 94
bi-directional cable v, 68
bitmapped fonts 97
black and white printing 28, 33
black print speed 79
black resolution 79
blank pages 66
bleeding ink 32
Book option 36
brightness of paper 30
business cards 46
business forms 32
button
Power 4, 5, 13, 14
Resume 48, 52, 69, 96
C
cable access door 18
part number 75
purchasing 75
cables v
connecting 3, 4, 13, 23
part numbers 75
recommended v, 75
testing 68
capacity of IN tray 8, 17
cards
choosing paper for 46, 81
metric sizes 81
minimum margins 74
cards (continued)
non-standard sizes 47
orientation 47
print settings 46
printing 46
stacking 46
cartridges, See inkjet print cartridges
changing inkjet print cartridges 55
character sets 96
charts 30
child safety with inkjet cartridges 60
cleaning print cartridges 59, 67
cleanout access door, See rear access
door
clear sheets, See transparencies
clearing jammed paper 69
closing top cover 6, 15
coated paper 30
collating 28
color
adjusting 33
grayscale 33
HP print settings box 28
matching 34
missing 68
options 33
paper choices 30
printing 30, 33
problems 34, 68
resolution 80
turning off 33
wrong 68
color resolution 80
Color tab 28
ColorSmart II technology 33
communications
bidirectional 65, 68
failures 24
problems 65
testing 11
USB 65
computer
attaching the power cord 4, 13
checking amount of RAM 82
communication with printer 24
controlling printer from 26
CPU speed and print speed 73
creating files from photos 40
hard disk size 82
installing printer software 9–24
printing software 89
RAM and print speed 73
system requirements 82
uninstalling printer software 29
configuring network-connected printers
89
connecting
parallel cable 3
power adapter 4, 13
power cord 4, 13
connection to printer 3
corrosion from refilled cartridges 62
cover, opening 5, 14
cradles, cartridge 5, 14
custom paper sizes 35
customer support 70
Cut-Sheet option 53
D
defaults
character sets 96
setting default printer 24
dialog boxes, See HP print settings box
and HP DeskJet Toolbox
different paper size 35
digital film processing 40
disks, ordering software on 70
door
cable access 3, 18
purchasing 75
rear access 69
top cover 2, 12
door, rear access 69
DOS
character sets 98
help 95
installing HP DeskJet Control Panel
for DOS 94
installing printer drivers 92
internal printer fonts 97
lines of text per page 96
print settings 95
printer commands and control
codes 97
printer drivers 91
printing from DOS 91–100
recommended drivers 92
system requirements 82
dot patterns 33
double-sided printing, See two-sided
printing
downloading new software 70
draft mode 27
dried out cartridges 55
driver file
USB port 20
drivers, See printer software
drying time
printed photographs 41
transparencies 48, 49
duplex printing
HP print settings box 28
selecting paper for 30
smeared ink 37
103
dj895c.book Page 104 Monday, July 12, 1999 11:31 AM
Index
duty cycle 79
H
E
help 63
F1 on the keyboard vi
HP DeskJet Toolbox 63
information sources vi
on the printer vi
online 70
problems, See problems
technical support 70
Web sites and user forums vi, 70
Hewlett-Packard papers 30
ordering from HP 76
Hewlett-Packard, reaching online 70
HP Banner Paper 31, 51, 77
HP Bright White InkJet Paper 31, 76
HP Customer Care 70
HP Deluxe Photo Paper 41
HP DeskJet Control Panel for DOS 91
HP DeskJet Toolbox 58
about 64
finding 63
icon 22
location 63
Networking options 64
Networking tab 64, 89
Printer Services tab 22, 64
Troubleshooting tab 64
HP DeskJet Toolbox icon 22
HP DeskJet Utilities 63
HP Direct 77
HP FIRST 70
HP Greeting Card Paper 31, 77
HP Iron-on T-Shirt Transfers 31, 77
HP JetDirect External Print Server 88
HP JetDirect External Print Servers 75
HP License Agreement box 10
HP Photo Paper 41, 76
HP Premium Brochure and Flyer Paper
76
HP Premium Glossy Hagaki Cards 77
HP Premium Inkjet Brochure and Flyer
Paper 31
HP Premium Inkjet Paper 31, 76
HP Premium Inkjet Rapid-Dry
Transparencies 31, 48, 76
HP Premium Inkjet Transparency Film
31, 76
HP Premium Photo Paper 31, 41, 76
HP print settings box 26–28
See print settings
adjusting color 33
Banner option 27, 51
Book option 36
color settings 33
Color tab 28
Copies option 28
Cut-Sheet option 27, 53
Features tab 28
Flip Horizontal option 28
EconoFast mode 37, 67
print speed 79, 94
when to use 27
economy print mode 27
electrical contacts on cartridges 5, 14
electrical problems from refilled
cartridges 62
electronic support 70
energy usage 80
envelopes
choosing 42, 81
damaged 32
embossed 32
maximum in a stack 43
metric sizes 81
minimum margins 74
multiple 43
print settings 42, 43
printing 42–44
problems with 44
shiny 32
single-envelope slot 42
sizes 43
small 44
types to avoid 32, 42
with clasps 32
with windows 32
environment, operating 80
F
FAQs for USB 86
faxes, problems printing 66
FCC statement 101
features of printer vi
Features tab 28
film processing 40
flip horizontal printing
HP print settings box 28
iron-on transfers 38, 54
print setting 38
transparencies 48
fonts, internal 97
foreign language User’s Guides 76
forms, multi-part 32
free software 65
fuzzy printing 53, 67
G
getting help, See help
glossy paper 30
grayscale
drafts 33
inadvertent use of 68
printing 28
turning on and off 33
greeting cards 46
104
HP print settings box (continued)
locating 26
Ordered Printing option 28
Orientation options 28
Pages Per Sheet options 28
paper dimensions 35
Paper Size options 27
Paper Type options 27
Poster Printing options 28
Print in Grayscale option 28
Print Quality options 27
purpose of 27
Services tab 28
Setup tab 27
Tablet option 37
Two-sided Printing options 28
HP Restickables 32, 77
HP Toolbox
I
I/O interface 80
icon
CD-ROM player 10
HP Toolbox 22
illustrations
adding paper 7, 16
banner switch 51
cleaning the cartridge cradle 61
cleaning the inkjet cartridges 60
closing top cover 6, 15
Color tab 28
connecting parallel cable 3
connecting power adapter 4, 13
connecting power cord 4, 13
cradle 5, 14
electrical contacts on cartridges 5,
14
Features tab 28
HP DeskJet Toolbox icon 63
HP DeskJet Toolbox tabs 64
HP print settings box 27–28
IN tray 7, 16
ink nozzles 5, 14
inkjet print cartridges 5, 14
inserting inkjet cartridges 5, 6, 14,
15
inserting single envelope 42
latches for inkjet print cartridges 6,
15
loading cards 46
loading envelopes 42
loading labels 45
loading paper 8, 17
loading transparencies 48
opening top cover 5, 14
OUT tray 7, 16
plugging in the power cord 4, 13
preparing banner paper 52
printer components v
printer connections 3
dj895c.book Page 105 Monday, July 12, 1999 11:31 AM
Index
illustrations (continued)
printing banners 51–52
printing envelopes 42–44
printing posters 50
printing reversed images 38
removing the inkjet cartridges 60
Services tab 28
Setup tab 27
single-envelope slot 42
sliding paper adjusters in 8, 17, 46
sliding paper adjusters out 7, 16
Tablet option 37
top cover 5, 14
unpacking 2, 12
images
multiple pages on a sheet 39
reversed 38
IN tray 7, 16
capacity of 81
use of 7, 16
increasing printer performance 73
index cards 46
ink
aligning print cartridges 58
bleeding 32, 67
controlling amount 67
misaligned colors 66, 67
refilling print cartridges 62
repelled 32
replacing print cartridges 55
smearing 37, 67
ink nozzles 5, 14
inkjet labels, recommended 45
inkjet print cartridges 62
aligning 22, 28, 58, 66, 67
cleaning 28, 67
cleaning to improve printing 58
cradles, illustrated 5, 14
damage from refilling 62
dried out 55
electrical contacts 5, 14
empty 55
ink nozzles 5, 14
installing 5, 6, 14, 15
leaving in empty 6, 15
light 56
ordering 75
part numbers 7, 16, 55, 62, 75
placing cartridges in cradles 6, 15
problems with 56, 66, 67
purchasing 62
refilling 62
removing 55
removing tape 5, 14
replacing 55, 67
storing 57
two required 6, 15
using 57
inserting cartridges 5, 14
inserting single envelope 42
installing
HP DeskJet Control Panel for DOS
94
printer software 9–25
printer software for directlyconnected computer 10
USB software 18
intensity of colors 33
internal fonts 97
international
character sets 96
symbol sets 98
User’s Guides 76
Internet, accessing HP’s site vi
invitations 30
iron-on transfers
flip horizontal printing 38
printing 54
selecting paper 30
J
jams, See paper jams
L
labels
and paper jams 68, 69
choosing types to use 45, 81
loading sheets 45
print settings 45
printing 45
types to avoid 45
landscape printing 66
cards 47
HP print settings box 28
language character sets 96
language symbol sets 98
latches for inkjet print cartridges 6, 15
leaking from refilled inkjet cartridges
62
LED indicator statement 101
lights
Inkjet Print Cartridge 5, 7, 14, 16,
56
Power 5, 14
Resume 52
line spacing 96
loading paper 7, 16
banner paper 52
basic instructions 7, 16
card stock 47
envelopes 44
iron-on transfer paper 54
label sheets 45
photo paper 41
transparencies 49
locally shared network printers 88
locally shared printer 88
M
maintenance
cleaning 73
Printer Services tab 28
manuals, ordering 76
margins 66
banners 74
minimums, by paper type 74
paper size 66
problems 66, 68
matching colors 34
maximum envelopes in a stack 43
media size 81
media weight, recommended 81
memory requirements 82
metric paper sizes 81
mirrored printing 38
modes, printing 67
Best 79, 94
draft 27
EconoFast 79, 94
Normal 79, 94
printing speeds 79, 94
See print quality
MS-DOS, printing from 91–100
multi-part forms 32
multiple copies 28
multiple envelopes 43
multiple pages on a sheet 28, 39
N
network 89
accessing online information 89
connecting printer to 88
printing software 89
network-connected printers 89
Networking tab 64
networks
sharing printers on 88
New Hardware Found box 10
noise emissions 80
Normal mode 33, 45, 48
print quality 27
print speed 79, 94
O
online forums 70
online support
maintenance Web site vi
opacity of paper 30
opening top cover 5, 14
operating environment 79
operating systems, supported 82
ordered printing 28
ordering
addresses for 77
manuals 76
software upgrades 70
supplies and accessories 77
105
dj895c.book Page 106 Monday, July 12, 1999 11:31 AM
Index
orientation, paper 66
OUT tray 7, 16, 81
P
packing materials, removing 2, 12
Pages per Sheet option 39
paper
adding 7, 16
bright white 30
brightness of 30
choosing 67
coated 30
condition of 32
ejection problems 65
for inkjet printers 32
for photocopies 30
for photographs 30
for pictures 30
for printing photographs 41
Hewlett-Packard 30
how to load paper 7, 16
list of types 31
loading 7, 16
metric sizes 81
minimum margins, by type 74
opacity of 30
orientation 66
part numbers 76
print side down 8, 17, 34
recommended types 30
selecting 30
size options 30
specifications 81
textured 32
trays 7, 16
two-sided printing 30
types to avoid 32
types to use 30, 32
weight of 30, 81
width and length 35
paper adjusters 7, 16
paper jams 68, 69
banners 53
can’t find paper 69
due to poor paper condition 32
recovering from 69
paper size
setting 35
size options 35
paper sizes
and minimum margins 74
by paper type 81
custom 35
different 35
maximum and minimum 35
paper tray
capacity 81
filling 7, 16
106
paper type
HP Banner Paper 51
HP Deluxe Photo Paper 41
HP Glossy Greeting Card Paper 46
HP Greeting Card Paper 46
HP Iron-On T-Shirt Transfers 54
HP Photo Paper 41
HP Premium Inkjet Rapid-Dry
Transparencies 48
HP Premium Photo Paper 41
HP Premium Transparency Film 48
Other Photo Paper 41
Other Transparency Films 48
Photo Papers 41
Specialty Papers 46, 51, 54
Transparency Films 48
Paper Type option 27
paper, See banners, cards, iron-on
transfers, labels
parallel cable, connecting 3
part numbers 7, 16
for inkjet cartridges 55, 62
supplies and accessories 75
parts, list of v
photographs
digital film processing 40
drying 41
effect of humidity 41
paper for 30
printing 40–41
recommended paper 30
recommended papers 41
scanning 40
speed of printing 65
PhotoREt 80
pictures, paper for 30
plugging in the printer 4, 13
port
selecting for a parallel cable 10
portrait orientation 66
postcards 46
Poster option 28, 50
posters
printing 50
power adapter v, 4, 13, 75
part numbers 75
purchasing 75
statement 101
Power button 4, 5, 13, 14, 80
power consumption 80
power cord v
attaching 4, 13
detaching during cleaning 60
part numbers 75
purchasing 75
Power light 80
power requirements 79
power socket 4, 13
power strip, use with printer 4, 13
preferences, See HP print settings box
preparing banner paper 52
print cartridge light 80
print cartridges, See inkjet print
cartridges
Print in Grayscale option 33
print margins 74
print mode selection 27
print options
Banner 51
black and white printing 28
Cut-Sheet 53
dot patterns 33
flip horizontal 28, 38
grayscale 28, 33
intensity 33
iron-on transfers 28, 38
landscape 28
multiple copies 28
multiple pages on a sheet 28
posters 28
saving selections 28
two-sided 28
print problems 58, 67
print quality
and USB chains 87
Best mode 27, 33, 34, 37, 48
cleaning inkjet cartridges 58
EconoFast mode 27, 37
for printing photographs 41
improving 27, 67
Normal mode 27, 33, 45, 48
selecting 27, 34
smeared ink 37
transparencies 48
using refilled inkjet cartridges 62
print quality problems 58, 67
print servers 89
HP JetDirect 170X 75
HP JetDirect 300X 75
HP JetDirect 500X 75
HP JetDirect EX Plus 75
HP JetDirect EX Plus3 75
part numbers 75
print settings 91, 95
banners 51
cards 46
color 33
envelopes 42
flipped printing 38
grayscale 33
labels 45
mirrored image 38
photographs 41
posters 50
several pages per sheet 39
transparencies 48
two-sided printing 36
dj895c.book Page 107 Monday, July 12, 1999 11:31 AM
Index
print settings box, See HP print settings
box
print side of paper 8, 17
print speed
black 79
color 79
specifications 79, 94
transparencies 48
print technology 80
printer
accessories v
additional information online 70
aligning cartridges 22
cable for 68
cable types 3
commands and control codes 97
communication with computer 24
communications test 11
connecting to network 88
connections 3, 23
controlling from computer 26
dimensions 80
documentation Web site 76
DOS drivers 91
driver and print quality 73
driver upgrades 70
drivers for DOS 91
features vi
how to plug it in 4, 13
HP print settings box 26
IN tray 7, 16
increasing performance 73
installing USB software 18
internal printer fonts 97
list of parts v
loading paper 7, 16
locally shared 88
maintenance 28
network-connected 89
online Help vi
OUT tray 7, 16
package contents v
paper adjusters 7, 16
paper capacity 8, 17
paper trays 7, 16, 81
power cord 4, 13
powering on 4, 13
recommended cables v
saving settings 28
selecting a port 10
setting up v
sharing on a network 88
software 89
specifications 79
speed and USB chains 87
speeds 79
supplies and accessories 77
troubleshooting on network 89
turning on and off 4, 13
unpacking 2, 12
printer (continued)
User’s Guides 76
weight 80
printer drivers
alternates 93
and print quality 73
defined 92
installing for DOS 92
recommendations 92
uninstalling 29
upgrades 70
Printer Services tab 64
aligning cartridges 28
aligning the inkjet cartridges 58
cleaning the inkjet cartridges 58
printer software 26
HP print settings box 26
installing 9–24
installing on a directly connected
computer 10–25
installing USB software 18
uninstalling 29
upgrades vi, 70
printing
banners 51–53, 68
cards 46
color 33
drafts 28
envelopes 42–44
faxes 66
flipped 38
from DOS applications vi
increasing speed over USB 87
iron-on transfers 54
labels 45
mirrored 38
multiple pages on a sheet 39
photographs 40–41
posters 28, 50
problems with color 68
quality 58
reversed images 38
self-test page 22
sideways, See landscape
test page 22
transparencies 48–49
printing grayscale 28
problems
blank pages 66
cartridges 66, 67, 68
colors are dull 67
colors are wrong 68
colors bleed into each other 67
colors don't line up 66
colors missing 68
colors missing or wrong 68
damaged paper 32
defective CD 65
envelopes 44
failed communications test 65
problems (continued)
fuzzy printing 67
graphics in the wrong place 66
help from the HP DeskJet Toolbox
64
ink not drying on labels 45
ink smears 67
ink streaks 58, 59, 62
inkjet print cartridges 62
installing DOS control panel 95
installing printer software 23
misaligned inks 66, 67
misplaced text or graphics 66
missing text or graphics 68
network-connected printers 90
only one inkjet cartridge 57
paper ejection 69
paper incorrectly inserted 65
paper jam 65, 68, 69
paper not ejecting 65
paper types to avoid 32
poor print quality 58, 67
Power light is off 65
preventing for cartridges 57, 60
print cartridges 62
print isn't straight on the page 66
print quality 67
printer connections not firm 65
printer cover open 65
Printer Not Responding message 65
printing banners 53, 68
printing envelopes 42, 44
printing faxes 66, 66
printing transparencies 49
sheets of labels 45
smeared ink 37
splotchy printing 67
text in the wrong place 66
text prints past margins 66
There is a Problem box 65
using refilled inkjet cartridges 62
waiting for printouts 65
with margins 66
with printed colors 34
wrong cable 65
problems with 89
programs
closing during software installation
23
Q
quality, See print quality
questions
about your printer 70
frequently asked about USB 86
107
dj895c.book Page 108 Monday, July 12, 1999 11:31 AM
Index
R
RAM required 82
rear access door 69
part number 75
purchasing 75
recipe cards 46
recommended papers
for banners 51
for cards 46
for transparencies 48
iron-on transfers 54
list of 31
part numbers 76
photographs 30
suggested uses 30
types to avoid 32
recommended temperatures
for inkjet cartridges 57
refilling inkjet print cartridges 62
Regional Font Support Disk 98
regulatory notices 101
release notes vi
removing installed printer software 29
replacement cartridges 7, 16
replacing inkjet print cartridges 55, 67
requirements, system 82
resolution 79
Resume button 48, 52, 69, 80
Resume light 80
S
scalable fonts 97
scanning photographs 40
self-test page, printing 22
Services tab 28
setting up printer v
settings, print
See print settings 26
Setup tab 27
sharing a printer 88
sideways printing
See landscape
single envelopes 42
size
media 81
paper 30
specifications 81
sliding paper adjusters in 44, 46
smeared ink 37
smoothness of paper 30
software
installing 9–24
installing on a directly connected
computer 10–25
printer
uninstalling 29
virus protection programs 23
Windows printer drivers
software compatibility 80
108
special papers 76
specifications 79, 80
speed, printing 48, 65, 79, 94
splotchy printouts 67
storing inkjet cartridges 57
stuck paper, See paper jams
supplies, phone numbers for ordering
77
supported character sets 96
switch, banner 51
symbol sets 98
symbols and characters 96, 98
system requirements 82
T
Tablet option 36, 37
tape, on inkjet print cartridges 5, 14
taskbar, Windows 63
technical specifications 79
technical support 70
telephone numbers for ordering parts
77
temperature range for cartridges 57
test page, printing 22
testing printer cable 68
textured paper 30, 32
top cover 5, 14
part number 75
purchasing 75
transfers, iron-on 54
transparencies
adhesive strip 48
choosing types to use 48
print quality 48
print settings 48
printing 48–49
printing reversed images 38
problems 49
writing on 48
trays
adjusters 7, 8, 16, 17, 44, 46
IN 81
OUT 81
troubleshooting 65–71
Troubleshooting tab 64
t-shirts, iron-on transfers 54
turning the printer on and off 4, 13
two-sided printing
Book option 36
HP print settings box 28
paper for 30
problems 37
selecting paper 30
smeared ink 37
Tablet option 37
types of paper 31
U
uninstalling printer software 29
Universal Serial Bus, See USB
unpacking printer 2, 12
upgrades for software 70
USB
definition and description 86
driver file 20
enabling port 86
FAQs 86
host controller 86
hubs 86
increasing speed 87
installation 87
installation screens 87
naming conventions 87
port 86
root hub 86
USB communications
enabled or not 86
problems 65
user forums 70
User’s Guides 76
V
virus protection programs
close during installation 23
W
warranties
extensions 72
refilled cartridges excluded 62
warranty statement 102
Web site
HP vi
weight
paper 30, 81
recommended media 81
window envelopes 42
Windows
closing open programs 23
compatibility 82
HP print settings box 26
locating the HP DeskJet Toolbox 63
obtaining printer drivers 70
setting default printer 24
software upgrades 70
supported operating systems 82
system requirements 82
Windows taskbar 63
BRZ ENGVENFAM_Cvr
6/16/99 1:21 PM
Page 2
HP Customer Care
Environmental Attributes of the DeskJet Printer
Congratulations on the purchase of your new HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your purchase with
HP Customer Care—award-winning service and support that includes:
Environmental Statement
HP Customer Care Online
Click your way to a quick solution! http://www.hp.com/support/home_products is
a great place to start for answers to questions about your HP DeskJet printer—
24 hours a day, seven days a week.
HP Customer Care User Forums
Go online, anytime, and you’ll also find helpful user forums—a great source of
ideas and suggestions for using your HP DeskJet printer. You can access the user
forums directly from http://www.hp.com/support/home_products.
HP Customer Care by Fax
When you want just the facts—and you want them fast by fax, call HP FIRST, our
automated fax-back service. Dial (800) 333-1917 (U.S. only) from any touch-tone
phone.
HP Customer Care by Phone
Call us direct at (208) 344-4131 and connect with a service technician who
specializes in your product and who can typically answer your questions in one
phone call. Most calls are answered in under three minutes.
HP Customer Care Audio Tips (U.S. Only)—Toll Free
Automated Support Line
For fast and simple solution steps to commonly asked DeskJet questions, try out
automated support line at (877) 283-4684.
Easy to reach. Easy to use. HP Customer Care lets you buy today with the confidence
that we’ll stand behind you tomorrow.
Hewlett-Packard continuously improves the
design and production processes of HP DeskJet
printers to minimize the negative impact of the
office environment and on the communities
where printers are manufactured, shipped, and
used. Hewlett-Packard has also developed
processes to minimize the negative impact of the
disposal of the printer at the end of printing life.
Reduction and Elimination
Ozone: All ozone-depleting chemicals (CFC, for
example) have been eliminated from
Hewlett-Packard manufacturing processes.
Number of Parts: Early in design, the total
number of parts used by the printer is reduced
when possible to minimize costs during
manufacturing and to reduce handling at
end-of-life.
Printer Packaging: The packaging materials for
this printer have been selected to provide
maximum protection for the least cost possible,
while attempting to minimize environmental
impact and facilitate recycling. The rugged
design of the HP DeskJet printer assists in
minimizing both packaging materials and
damage rates.
Plastic Materials: All major manufactured
plastics parts are marked as to the plastic
content to facilitate product recycling.
Printers and Print Cartridges: In certain
countries, Hewlett-Packard is conducting pilot
programs to take back printers and print
cartridges for material reclamation and
environmentally sound disposal. Call your
Hewlett-Packard representative for current status.
Paper: This printer is designed to facilitate the
use of recycled paper as consumer media.
Depending on the availability of recycled paper
in each country, all manuals are printed on
recycled paper.
Energy Conservation
This printer was designed with energy
conservation in mind. This printer uses less than
5 watts in stand-by mode. As an ENERGY STAR
partner, Hewlett-Packard has determined that
this product meets the ENERGY STAR guidelines
for energy efficiency.
Recycling
Design for recycling has been incorporated into
this printer. The number of materials has been
kept to a minimum, and dissimilar materials have
been designed to separate easily. Fasteners and
connectors are easy to locate, access, and
remove using common tools. High priority parts
have been designed to be accessed quickly for
efficient disassembly and repair. Plastics parts
have been primarily designed in no more than
two colors to enhance recycling options.
Off-mode Energy Consumption: When the
printer is in off-mode, a minimal amount of
energy is still being consumed. Turning off the
printer and then disconnecting the printer power
cord from the electrical source can prevent
energy consumption.
WWIDE ENGVENFAM_Cvr
6/16/99 1:32 PM
Page 1
Your DeskJet Connection!*
Information on more products:
http://www.hp.com
HP Customer Care:
http://www.hp.com/support/home_products
*Information in these web sites may only be available in English
HP DeskJet Printer
User’s Guide
Printed on Recycled paper
*C6413-90009*
English
Part Number C6413-90009
Printed in the United States. 6/99
for
Windows
895C Series
880C Series
830C Series
810C Series