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hp embedded web server hp color LaserJet 3700
hp color LaserJet 4650
hp
embedded web server user guide
Copyright
© 2003 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
EWS v. 7.7
Edition 1, 11/2003
Trademark Credits
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corp.
Netscape is a U.S. trademark of Netscape
Communications Corporation.
ii ENWW
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Contents
1 Overview
What is an embedded Web server?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Additional features with a permanent storage device. . . . . . . . . . . . . . .2
HP Web Jetadmin and the HP Embedded Web Server . . . . . . . . . . . . .2
Opening the HP Embedded Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Navigating through the HP Embedded Web Server . . . . . . . . . . . . . . . . . .3
2 Viewing Product Status from the Information Pages
3 Configuring the Product from the Settings Pages
Using the menus on the Configure Device page . . . . . . . . . . . . . . . . .19
Configuring outgoing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Configuring incoming e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using the Alerts page with a product . . . . . . . . . . . . . . . . . . . . . . . . . .24
Sending e-mail commands to the product . . . . . . . . . . . . . . . . . . . . . .28
Removing a Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4 Managing Network Operation from the Networking Pages
5 Using the Other Links as a resource
How hp instant support works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Information you can get from hp instant support . . . . . . . . . . . . . . . . .38
Index
iii
iv Contents ENWW
Note
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1
Overview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, much in the same way that an operating system, such as Microsoft® Windows®, provides an environment in which programs can run on your computer. A Web browser, such as Microsoft Internet Explorer or
Netscape Navigator, can show output from a Web server.
An “embedded” Web server (EWS) resides on a hardware device (such as a printer) or in the firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that anyone who has a network-connected computer and a standard Web browser can open and use.
No special software needs to be installed or configured.
With the HP Embedded Web Server, you can view product status information, change settings, and manage the product at your computer.
In this guide, the terms “product” and “device” are sometimes used interchangeably. When products or devices are discussed in this guide, the information pertains to HP LaserJet printers,
HP color LaserJet printers, and HP LaserJet MFPs unless otherwise noted. For specific information about what features your printer or MFP supports, see the documentation that came with your product.
Features
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You can use the HP Embedded Web Server to view product and network status and to manage printing functions from your computer, rather than at the product control panel. With the
HP Embedded Web Server, you can do these tasks:
View control-panel messages and product-status information.
Determine the remaining life for all supplies.
Use the Order Supplies link to connect to a Web page that facilitates online ordering of supplies from a reseller of your choice.
Gain access to the product's technical support page.
Gain access to specific support for recent product events.
View and change tray configurations.
View and change product configuration.
View and print information pages, such as the Configuration page.
Receive alerts about product events, such as when the product is low on supplies, through e-mail.
Add or customize links to other websites.
Select the language in which to display the embedded Web server pages.
View and change network configuration.
Print to an HP product without installing a printer driver.
What is an embedded Web server? 1
Additional features with a permanent storage device
If you have a permanent storage device installed in your product, such as a hard disk or flash disk, you can view, set up, and retain additional information.
●
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Alerts. Set up four different destination lists, with up to 20 recipients on each of the four lists.
(Without the permanent storage device, you can send alerts to only four e-mail addresses.)
Other Links. Add up to five additional links to the websites of your choice. (Without the extra storage, you can add one additional link.)
A hard disk might have come with your product, depending on your product model. If your product does not have a hard disk, you can order one. For more information, see the user guide that came with your product, or go to: http://www.hp.com/go/buy_hp (within the United States) or http://www.hp.com/country/us/eng/othercountriesbuy.htm
.
HP Web Jetadmin and the HP Embedded Web Server
HP’s Web Jetadmin is a Web-based system management tool that you can use with a Web browser.
The HP Embedded Web Server and Web Jetadmin work together to meet all of your product management needs. You can install and manage networked devices effectively. Network administrators can manage networked devices remotely, from practically anywhere.
The HP Embedded Web Server provides a simple, easy-to-use solution for one-to-one product management in environments that have a limited number of products. However, environments that have several products might want to use HP Web Jetadmin for group product management.
With HP Web Jetadmin you can discover, manage, and configure multiple devices simultaneously.
HP Web Jetadmin is available from HP online support ( http://www.hp.com/go/webjetadmin ).
System requirements
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A Web browser installed on your computer. The HP Embedded Web Server is designed to work best with later versions of most Web browsers. For example, Netscape Navigator 6.2 or later, or Microsoft Internet Explorer 5.01 and later for Macintosh computers or Internet
Explorer 6.0 or later for Windows work well with this Web server.
A transmission control protocol/Internet protocol (TCP/IP)-based network connection.
Opening the HP Embedded Web Server
Note You cannot view the embedded Web server pages from outside of a firewall.
1 Open a Web browser.
2 In the Address or Go to field, type the IP address that is assigned to the product (for example, http://192.168.1.1) or the host name (for example; http://www.[your_server].com).
If you do not know the IP address for the product, it is listed on the Configuration page. See the user guide that came with your product to see how to print a Configuration page at the control panel.
2 Overview ENWW
Navigating through the HP Embedded Web Server
The HP Embedded Web Server has pages that can be used to view product information and change configuration options. You can gain access to these pages by clicking one of the tabs
(Information, Settings, and Networking) and then clicking one of the menus on the navigation bar that is located on the left side of the screen.
The following illustration and table provide information about the EWS screens.
1
2
5
3
4
Callout EWS screen feature
1
2
Product name and IP address
Tabs
Description
View the product name and IP address.
Information tab
Settings tab
Networking tab
More information
View information about the product.
You cannot configure the product from these pages.
See
“Viewing Product Status from the
Information Pages” on page 5 .
Use the feature on this tab to configure the product.
View network status and configure the product’s network card.
See
See
“Configuring the Product from the
“Managing Network Operation from the
Networking Pages” on page 35 .
ENWW Navigating through the HP Embedded Web Server 3
Callout EWS screen feature
3
4
5
Description More information
Menus
Other Links
Different on each tab
Click a tab to show the menus.
hp instant support Connect to a set of Web resources that help solve problems and describe what additional services are available for your HP product.
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Page content
Order Supplies
Different on each menu
Use the Internet to order genuine
HP supplies for your HP product.
Product Support Use specific product help from HP’s website to solve a problem.
Click a menu to show a page.
●
See
“Using the Other Links as a resource” on page 37 .
See
.
●
●
See
“Viewing Product Status from the
.
See
“Configuring the Product from the
See
“Managing Network Operation from the Networking Pages” on page 35 .
4 Overview ENWW
2
Viewing Product Status from the Information Pages
Note
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The Information pages are for informational purposes only; you cannot configure the printer from these pages. To configure the printer through the EWS,
“Configuring the Product from the
.
The following are the Information pages:
Some products do not support all of these pages.
ENWW 5
Device Status
Use the Device Status page to view the current status of the product. The following illustration and table describe how to use this page.
1
2
3
4
5
6
Callout Area on the page
1
Information or capability provided by the area
EWS tabs and menus For more information, see
“Navigating through the HP Embedded Web Server” on page 3
.
2
Device status Shows the product’s status (the same as what appears on the control-panel display).
3
4
Control panel buttons Use these control-panel buttons just as you would at the product. To select which control-panel buttons appear on this page, go to the Security page on the Settings tab.
Supplies Shows the percentage of life remaining for each supply.
5
Media Shows the status and configuration information for the input trays and output bins.
6
Capabilities Lists the accessories that are installed in the product.
6 Viewing Product Status from the Information Pages ENWW
Configuration Page
Use the Configuration page to view current product settings, help troubleshoot printer problems, and verify the installation of optional accessories, such as dual inline memory modules (DIMMs) or paper-handling devices. The following illustration and table describe how to use this page.
1
2
3
4
5
6
Note: See the table on the following page for information about the callouts.
ENWW Configuration Page 7
Callout Area on the page
1
EWS tabs and menus
2
Device Information
3
Installed Personalities and
Options
4
5
6
Memory
Security
Paper Trays and Options
Information or capability provided by the area
For more information, see “Navigating through the HP Embedded
.
Lists the serial number, page counts, and other information for the product.
Lists all of the printer languages that are installed (such as printer command language [PCL] and PostScript [PS]), and lists options that are installed in each DIMM slot and EIO slot.
Lists the memory information, PCL Driver Work Space (DWS), and input/output (I/O) buffering and Resource Saving information.
Lists the status of the Control Panel Lock, Control Panel
Password, and Write Protect options.
Lists the size and type of media that is specified for each of the trays in the product. If a duplexer or any paper-handling accessories are installed on the product, information about those devices is listed here as well.
8 Viewing Product Status from the Information Pages ENWW
Supplies Status
The Supplies Status page shows more detailed supplies information and provides part numbers for genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The following illustration and table describe how to use this page.
1
3 4
2
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Callout Area on the page Information or capability provided by the area
1
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
2
Order Supplies Use this feature to connect to a Web page that facilitates online ordering of supplies from a reseller of your choice.
Supplies Status 9
Event Log
Callout Area on the page Information or capability provided by the area
3
Cartridge/Image Drum
Information
If available, lists the percent of life remaining and the estimated number of pages remaining before the supply is empty; the total number of pages that have been processed with the supply; the supply serial number and HP part number; and an indication of whether or not the supply has reached the low status.
4
Long-life Supplies
Information
If available, lists the percent of life remaining and the estimated number of pages remaining with the supply.
The Event Log shows the most recent printer events, including printer jams, service errors, and other printer errors. The following illustration and table describe how to use this page.
1
2 3 4 5
6
Callout Area on the page
1
EWS tabs and menus
2
Number
3
Page Count
Event
4
5
6
Information or capability provided by the area
For more information, see “Navigating through the HP Embedded
.
Lists the order in which the errors occurred. The last error to occur has the highest number.
Lists the number of pages that had been printed from the product when the error occurred.
Shows the internal error code for each error.
Description or Personality Indicates whether the error occurred because a problem within a product personality or as a result of a jam.
Product Support Provides access to HP’s support website for product-specific troubleshooting information.
10 Viewing Product Status from the Information Pages ENWW
Usage Page
The Usage page gives a page count for each size of media that has passed through the printer, shows the different paper types that were used, and shows the average percentage of toner coverage per page for each color. The following illustration and table describe how to use this page.
1
2
3
Note: See the table on the following page for information about the callouts.
4
ENWW Usage Page 11
Callout Area on the page
1
2
3
4
EWS tabs and menus
Usage Totals (equivalent)
Print Modes & Paper Path
Usage (actual)
Coverage
Information or capability provided by the area
For more information, see “Navigating through the HP Embedded
.
Indicates the types of pages that have been printed, the number of single-sided pages that have been printed, the number of duplexed pages that have been printed, and the total number of pages that have been printed.
Indicates the different print modes that have been used for color and monochrome (black and white) print jobs.
Indicates the amount of toner used on a page.
Device Information
Note
The Device Information page shows the device description; asset number; company name and contact person; and the printer’s IP address, model, number, and serial number.
The printer name, asset number, company name, and contact person that appear on this Device
Information page on the Information tab can be specified on the Device Information page that is located on the Settings tab.
12 Viewing Product Status from the Information Pages ENWW
Control Panel
For products that have a control panel, the Control Panel page shows the product control panel display as if you were standing at the product. Because this view shows the product status, it can help you troubleshoot problems with the product.
ENWW Control Panel 13
Note
You can use this page to print one file at a time from a product that supports the HP embedded
Web server. This feature is especially useful if you are a mobile user, because you do not have to install the product’s printer driver in order to print—you can print anywhere at any time.
This page only appears if it has been enabled on the Security page by your system administrator.
You can print these types of files:
● Print-ready files, such as documents that have been generated by using a “print to file” driver option (PRN extension by default), PCL documents, PS documents, and text (TXT) files.
1
2
3
4
Callout Area on page
1
EWS tabs and menus
2
Device Status
3
Option 1
4
Option 2
Information or capability provided by area on page
For more information, see “Navigating through the HP Embedded
.
Shows the product status (the same as what appears on the
Device Status page and the control-panel display).
Prints a file that is located on your laptop, computer, or a network file server.
Prints a file that you can gain access to over the Web.
To print a file
1 Do one of the following:
• Click Browse to browse to a file that you want to print.
-or-
• Type the address (beginning with “http://” or “https://”) of a file that you want to print that is available over the Web.
2 Click Apply.
14 Viewing Product Status from the Information Pages ENWW
3
Configuring the Product from the Settings Pages
Note
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Use the pages on the Settings tab to configure the product from your computer. The following are the Settings pages:
Some products do not support all of these pages.
ENWW 17
Configure Device
Note
You can use the Configure Device page to print information product pages and configure the product remotely. The following illustration, table, and example procedure describe how to use this page. The following example shows the Information menu options.
If your product has a control-panel display, these menus are similar to the menus that are available at your product control panel. Some of the product control panel menus are not available from the embedded Web server.
See the documentation that came with your product for more information about the different menus that your product supports.
1
3
2
4
Callout Area on the page Information or capability provided by the area
1
2
EWS tabs and menus
For more information, see “Navigating through the HP Embedded Web
Select A Menu Information menu Print product information pages, which provide details about the product and its configuration.
Paper Handling menu Set the type of paper that is in each tray.
Configure Device menu Configure the product and thereby affect the product’s behavior. For example, you can configure Powersave and product personality settings from this menu.
18 Configuring the Product from the Settings Pages ENWW
Note
Callout Area on the page Information or capability provided by the area
3
4
Plus sign
Menu subentries
Click the plus sign( ) next to a menu, or click the menu itself, to see the submenus or subentries.
Gain access to product information or to configure the product.
Using the menus on the Configure Device page
This procedure is provided only as an example. Other menu items can be set in a similar manner.
Printer drivers and software programs frequently override selections that are made in the Printing menu and the Paper Handling menu. For more information, see the user guide that came with your product .
Any changes are reflected on the Printer Status page, the Configuration page, and the Paper
Handling menu.
Follow these steps to select the paper size for Tray 1 (example procedure):
1 Click PAPER HANDLING.
2 Next to TRAY 1 SIZE, select A4 from the list, and then click Apply to save the change.
ENWW Configure Device 19
Email Server
Use the Email Server page to configure e-mail settings for outgoing and incoming mail, which allows you to configure product alerts. The following illustration, table, and procedures describe how to use this page.
1
2
4
3
Callout Area on the page Information or capability provided by the area
1
2
EWS tabs and menus For more information, see
“Navigating through the HP Embedded Web
Outgoing Email Configure outgoing e-mail if you intend to use the Alerts or AutoSend features. For more information, see
“Using the Alerts page with a product” on page 24 .
3
4
Device Email Address This is the product’s e-mail address that appears in product alerts. This is not the e-mail address that you want to use when sending
commands to the product. See “Sending e-mail commands to the product” on page 28 .
Incoming Email Configure incoming e-mail if you intend to request information pages from the product by using e-mail messages. For more information, see
“Sending e-mail commands to the product” on page 28 .
20 Configuring the Product from the Settings Pages ENWW
Note
Configuring outgoing e-mail
It is only necessary to configure outgoing e-mail if you intend to use the Alerts or AutoSend feature.
1 Gather the following information. (Your organization’s network or e-mail administrator typically provides the information that is required to configure outgoing mail.)
• The Internet protocol (IP) address of the simple mail transfer protocol (SMTP) mail server on your network. The EWS uses the SMTP Server IP address to relay e-mail messages to other computers.
• The e-mail domain name suffix that is used to address e-mail messages within your organization.
2 Select the Enable Outgoing Email check box.
3 Type the SMTP server IP address in the SMTP Server text box.
4 Type the domain name, and then click Apply to save the changes.
Configuring incoming e-mail
You should configure incoming e-mail if you intend to request information pages from the product by using e-mail messages. For more information, see
“Sending e-mail commands to the product” on page 28
.
1 Establish a Post Office Protocol 3 (POP3) mailbox account for the product on a mail server within your organization’s network.
Each POP3 account requires a username and a password. The username combined with the product’s domain name (which is specified in the outgoing mail configuration) is the email address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address will be
Each product that is configured for incoming mail must have its own POP3 mailbox account on your network’s e-mail server.
The POP3 mailbox accounts are typically configured by your organization’s network or e-mail administrator.
2 Select the Enable Incoming Email check box.
3 Type the IP address of the POP3 mail server in the POP3 Server text box.
4 Type username and password for the product’s mailbox account, and then click Apply to save the changes.
ENWW Email Server 21
Alerts
Note
From the Alerts page, you can set up the product to send problem and status alerts to anyone through e-mail messages. More than one individual can receive alerts, with each person receiving only specific alerts. For example, an administrative assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced warning on cartridge-low situations or be alerted to a jam situation. Similarly, the long-life supplies might be handled by an external service provider who could receive alerts about fuser kits, image drums, and transfer kits. The following illustration, table, and procedures describe how to use this page.
With a permanent storage device, such as a hard disk, installed you can create up to four different destination lists, with up to 20 recipients for each list. (Without the permanent storage device, you can send alerts to only four e-mail addresses.) The following example is for a product that does not have a permanent storage device installed. If a permanent storage device is installed, you can edit, test, and delete destinations and destination lists.
In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail, see
“Configuring outgoing e-mail” on page 21
.
22 Configuring the Product from the Settings Pages ENWW
1
2
3 4 5
ENWW
Callout Area on the page
1
EWS tabs and menus
2
Destination list summary
Edit button
3
4
Test button
5
Delete button
6
New Destination List or
New Alert Destination
6
Information or capability provided by the area
For more information, see
“Navigating through the HP Embedded
Lists the current selections for each destination.
Click to make changes to the destination or destination list.
Click to send a test alert to the destination or destination list.
Click to delete the destination or destination list.
Click to create a new destination or destination list.
Alerts 23
Note
Using the Alerts page with a product
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This section contains information about these alerts features:
“To configure Alerts” on page 24
“To test the configuration of a destination” on page 27
“To delete destinations and destination lists” on page 28
To configure Alerts
With a permanent storage device installed, you can set up four different lists, with up to 20 recipients on each list. Without a permanent storage device, you have room for only four e-mail addresses.
1 Do one of the following:
• To create a new destination list, click New Destination List.
-Or-
• To modify an existing destination list, click Edit next to the list that you want to modify.
and “To delete destinations and destination lists” on page 28 .
24 Configuring the Product from the Settings Pages ENWW
If a permanent storage device is not installed, the window that appears looks similar to the following illustration.
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2 For products with permanent storage devices installed, type a name for the List Name, such as Service or Supplies. (If you do not have a permanent storage device, continue to step 3.)
3 Type the e-mail addresses for people who you want to receive alerts. In large environments, system administrators can route e-mail addresses to list servers or URLs for expanded alerts. Add multiple destinations by separating each destination with a comma or semicolon.
4 Select the check box for the alerts that you want to be sent with this destination list. (To see all of the alerts that are available for the product, click Show All Alerts.)
5 Where applicable, set the threshold value for the individual alerts.
Alerts 25
Note
The threshold value for Supplies is a percentage, 0 percent through 20 percent, that represents the amount of supply that remains. For example, if you set the threshold value for the “Cartridge Low (Order)” alert at 15 percent, the product sends e-mail alert message(s) when 15 percent of the print-cartridge life remains.
The threshold value for service and for the paper path is a user-specified number of minutes.
This is the amount of time that an event will be ignored before an e-mail alert message is sent. For example, you might want to set the threshold value for the “Tray Open” alert to 10 minutes to allow someone to close the tray after loading the tray or clearing a jam.
6 Select the attachments that you want to be included with your e-mail alert messages. These attachments can include Supplies Status Page, Usage Page, Configuration Page, Event Log, and XML Information. (Go to the Information tab to see examples of the pages. The XML
Information option should be selected if one of the destinations you have chosen to receive alerts is an automated computer system.)
7 Click Apply to save the information.
8 Repeat steps 1 through 7 for each additional list or destination.
26 Configuring the Product from the Settings Pages ENWW
To test the configuration of a destination
1 Click the Test button next to the destination that you want to test.
The following window appears. (This illustration shows the screen from a system that does not have a permanent storage device installed. If a permanent storage device is installed, more than one destination can be tested from this window.)
ENWW
2 If you have a permanent storage device installed, select the destinations that you want to test.
3 The return address is the product’s e-mail address. Type your e-mail address if you would like to receive any errors that are generated from the test alert (for example, to be notified of an incorrect destination address).
4 If applicable, type additional information that you would like to appear at the beginning of the e-mail alert message in the Your Notes (optional) text field.
5 Click OK.
Alerts 27
Note
To delete destinations and destination lists
● You can delete a destination or destination list by clicking the Delete button next to the destination or destination list that you want to delete. Click OK to confirm the deletion.
Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When outgoing and incoming mail are configured, the product can attach information pages, such as the supplies status page or Configuration page, to e-mail messages. You can use this feature to solve a problem or check the status of supplies.
To request information pages by using an e-mail message
When composing a message to the product, you must properly format the To, From, and
Subject fields in your e-mail program.
1 Enable the outgoing and incoming e-mail by following the instructions that are listed in this chapter. (For more information, see
2 From your e-mail program, compose a message to the product by completing the following steps:
a In the To field, type the product’s e-mail address. The username combined with the product’s domain name (which is specified in the outgoing mail configuration) is the email address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address will be
b Your e-mail program should automatically complete the From field as your return e-mail address.
c In the Subject field, type the appropriate text for the format and page that you would like to attach. You can request a Configuration page, a Supplies Status page, or an
AutoSend page. For example, if you would like to attach the Configuration page in HTML format, type “this.configpage?configpage=email&format=html”.
Page HTML format
Configuration page this.configpage?configpage
=email&format=html
Supplies Status page this.configpage?suppliespage
=email&format=html
AutoSend page not applicable
XML format this.configpage?configpage
=email&format=xml this.configpage?suppliespage
=email&format=xml this.configpage?autosend
=email&format=xml
Text format this.configpage?configpage
=email&format=text this.configpage?suppliespage
=email&format=text not applicable
3 Click Send.
The product checks for new e-mail messages once every 3 minutes. When the product receives the e-mail message, it generates a reply and sends the requested information back to the sender's e-mail address (as specified in the From field of the original e-mail message).
Depending on delays in the network and your organization’s mail server, a response might take from 1 minute to several hours to arrive back in your e-mail program’s Inbox.
If the To, From, and Subject fields are not properly formatted in your e-mail message, the product does not send a message in response.
28 Configuring the Product from the Settings Pages ENWW
AutoSend
Use the AutoSend page to send device configuration and supplies usage information periodically to Hewlett-Packard. This feature enables you to have a relationship with Hewlett-Packard that is designed to provide you with services that include but are not limited to proactive cartridge replacement, pay-per-page contracts, support agreements, and usage tracking. The following illustration, table, and procedure describe how to use this page.
1
2
4
3
ENWW
Callout Area on the page
1
EWS tabs and menus
Enable AutoSend
Information or capability provided by the area
For more information, see
“Navigating through the HP Embedded
Select this check box to enable the AutoSend feature.
2
3
4
Send every [interval]
Hewlett-Packard Online
Privacy Statement
Select the interval at which you want the product to send the product configuration and supplies usage information to HP.
View more information about how HP treats the information that is sent by AutoSend.
To enable the AutoSend feature
1 Enable the outgoing and incoming e-mail by following the instructions that are listed in this chapter. (For more information, see
2 Select the Enable AutoSend check box.
3 Click an option to specify the interval at which you want the product to send the product configuration and supplies usage information to HP, and then type the number of days, weeks, months, or pages printed.
4 Click Apply.
AutoSend 29
Security
The following illustration and table describe how to use this page.
1
2
3
4
Callout Area on the page
1
2
3
4
EWS tabs and menus
Set Password
Print Page
Display On Device Status
Page
Information or capability provided by the area
For more information, see “Navigating through the HP Embedded
.
Set a password to control who can cancel jobs remotely or gain access to the Settings pages. The username is already set as
“laserjet”. After the password has been set, users are prompted to type a password when they open either the Settings pages or click the Order Supplies link.
● Select this check box if you want the Print page (on the
Information tab) to appear. The check box is selected by default.
●
Clear this check box if you do not want the Print page to appear.
Select the control-panel buttons that you want to appear on the
Device Status page (on the Information tab).
30 Configuring the Product from the Settings Pages ENWW
Edit Other Links
Note
Use the Edit Other Links page to add or customize up to five links to the websites of your choice
(see the following note). These links appear on the left navigational bar throughout the embedded Web server pages. Three permanent links (hp instant support, Order Supplies, and
Product Support) have already been established. The following illustration, table, and procedures describe how to use this page.
With a permanent storage device installed, you can add up to five additional links; without the extra storage, you can add one additional link.
1
2
3
4
ENWW
Callout Area on the page Information or capability provided by the area
1
EWS tabs and menus For more information, see
“Navigating through the HP Embedded Web
2
Add Link Add a user-defined link.
3
4
User-defined Links
Other Links
Lists the user-defined links that have been added. Use this area to delete links.
hp instant support Connect to Web resources that help you to solve specific problems and determine what additional services are available for your product. (Detailed information, including serial number, error conditions, and status, is forwarded to
Hewlett-Packard’s Customer Care.
Hewlett-Packard treats this information as confidential.)
Order Supplies
Product Support
Connect to a Web page that facilitates online ordering of supplies from a reseller of your choice.
Gain access to specific product help from the HP website.
Edit Other Links 31
Adding a Link
1 Under Add Link, type the URL and the name as you would like them to appear in the embedded Web server pages.
2 Click Add Link.
Removing a Link
1 Under User-defined Links, select the link or links that you would like to remove.
2 Click Remove Selected Link.
Device Information
Use the Device Information page to name the product and assign an asset number to it. You can add the name of the primary contact for information about the product. The product IP address, product model, product number, and serial number are also available on this page.
Note If you make any changes on the Device Information page, click Apply to save the changes.
The information that is typed here appears on the Device Information page that can be opened from the Information tab. It also appears in e-mail messages that are sent from the product.
This might be useful if you need to locate the product to replace supplies or fix a problem.
32 Configuring the Product from the Settings Pages ENWW
Language
Use the Language page to select the language in which the embedded Web server pages appear. The following illustration and table describe how to use this page.
1
2
3
4
CAUTION
Note
ENWW
Selecting View Pages in Printer Language or Select a Language changes the language for everyone who uses the embedded Web server.
Callout Area on the page
1
EWS tabs and menus
2
3
4
View Pages in Browser
Language
(default)
View Pages in Printer
Language
Select A Language
Information or capability provided by the area
For more information, see
“Navigating through the HP Embedded
Use this feature to detect which language is selected for your
Web browser and displays the embedded Web server pages in the same language.
Use this feature to detect which language is selected for the product control panel and displays the embedded Web server pages in the same language.
Display the embedded Web server pages in the selected language from these choices:
● English ● Danish
●
●
●
●
●
French
German
Italian
Spanish
Swedish
●
●
●
●
Norwegian
Dutch
Finnish
Portuguese
The default language is the language that the Web browser is currently using. If your browser and control panel both use a language that is not available for the embedded Web server, English is selected as the default.
If you make any changes on the Language page, click Apply to save your changes.
Language 33
Time Services
Use the Time Services page to update the product time, configure time servers and the port on the network, and specify the frequency with which the product synchronizes with the time service. The following illustration and table describe how to use this page.
1
2
3
4
5
6
7
8
Callout Area on the page
1
2
3
4
5
6
7
EWS tabs and menus
Information or capability provided by the area
For more information, see “Navigating through the HP Embedded
Current Device Time
Network Time Server Address
Synchronize Time with Server every
Shows the Coordinated Universal Time (UTC). This is updated when you open the Time Services page or when you click the
Get Time button.
Lists the IP address of a Network Time Server that the product uses to set the Current Device Time.
Lists how often the product will refresh its current time with the
Network Time Server.
Local Port to Receive Time from Server Lists the port that the product uses to retrieve data from the
Network Time Server.
Time Server Status Shows the current status of the connection to the Network Time
Server.
Get Time When clicked, updates the Current Device Time.
8
Use Defaults Replaces the current settings with the default settings.
34 Configuring the Product from the Settings Pages ENWW
4
Managing Network Operation from the Networking Pages
Overview
Use the Networking pages to configure and manage your printer on your network. The appearance and features of the Networking pages will differ, depending on the model and version of your HP Jetdirect print server. The following screen is similar to what you might see when you click Networking. From the left navigational bar, click the Networking menu for the page that you want to view.
1
2
ENWW
Callout Area on page
1
EWS tabs and menus
2
Help
Information or capability provided by area on page
For more information, see
“Navigating through the HP Embedded
Click Help for more information about the options on the
Networking tab.
Overview 35
●
●
●
●
●
●
●
●
Depending on your HP Jetdirect print server model and operating version, the following are some tasks that you can perform from the Networking pages:
●
Change network configuration settings for various types of network connections.
Enable or disable printing protocols.
Set up a support contact and support URLs.
Set up a password to control who can remotely access the Networking pages.
Configure the security of your product through the use of passwords, access lists, and management protocols.
View general network status information, including network statistics that are stored on the print server, for network troubleshooting or optimization.
View protocol information for all supported network connections.
Display the HP Jetdirect Configuration page.
Set the frequency at which the embedded Web server checks the network status.
For more information about the Networking pages, see the following sources:
●
●
Help. On each Networking page, a Help link under Other Links provides a description of the networking features and helpful tips for using them. Also, from the Help page you can gain access to additional help from HP’s website.
HP Jetdirect Print Server Administrator's Guide. This guide is normally available on the software CD that came with your product. To download the most recent version of the guide, go to: http://www.hp.com/support/net_printing .
36 Managing Network Operation from the Networking Pages ENWW
5
Using the Other Links as a resource
The Other Links area contains three permanent links that provide quick access to product-specific information, such as interactive troubleshooting and ordering information for HP genuine supplies.
Note You can use the Edit Other Links page on the Settings tab to add or customize up to five links to the websites of your choice. (With a permanent storage device installed, you can add up to five additional links; without the extra storage, you can add one additional link.) These links appear on the left navigational bar throughout the embedded Web server pages. For more information, see
“Edit Other Links” on page 31 .
ENWW 37
hp instant support
Hewlett-Packard offers hp instant support, an internet-based support system that collects diagnostic information from your product and matches it with HP’s information database. At hp instant support, you can find intelligent solutions that help you resolve problems quickly and easily.
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard when you click hp instant support. The hp instant support website reads the product data to analyze the product’s current status. The website creates a customized Web page that appears in the browser window and contains easy-to-follow text and visual aids. The hp instant support website also directs you to additional services that are available for your product.
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information (for example, serial number, error conditions, and product status) that will be forwarded. Hewlett-Packard treats this information as confidential.
Information you can get from hp instant support
●
●
●
●
The hp instant support website provides these tools for troubleshooting and for maintenance:
Firmware and software updates.
Troubleshooting for recent events that are listed on the Event Log. For example, the product might show a jam as the most recent event listed in the event Log. The hp instant support website detects the event and provides troubleshooting information for the jam.
Support packs.
Product documentation, such as user guides and getting started guides.
Order Supplies
The Order Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.
38 Using the Other Links as a resource ENWW
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive menu of support resources that business people need. From this Web page, you can accomplish these tasks and more:
●
●
●
●
●
Find a list of HP products at one site: desktops, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices.
Obtain technical support. Solve a problem; find information to set up, install, and configure your product; discover and use a product; maintain your product; upgrade and migrate your product software and driver; and recycle products or dispose of them correctly.
Gain access to self-solve resources such as FAQs, user documentation, features and specifications, and product compatibility information.
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone support.
Use task-based navigation to identify the task area that you want to work on and quickly discover related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and other announcements, and training and education opportunities.
ENWW Product Support 39
40 Using the Other Links as a resource ENWW
ENWW
Index
A
accessing embedded Web server 2
accessories, verifying installed 7
alerts
e-mailing information pages 28
incoming e-mail configuration 21 outgoing mail configuration 21
B
C cartridge
control panel
customer support
D destination lists
Device Information page 12, 32
E
embedded Web server, defined 1
F
firewalls 2 flash disks, features available with 2
G
H
hard disks, features available with 2
help
HP Jetdirect Print Server Administrator’s Guide 36
I
incoming e-mail configuration 21
information pages
ink cartridge. See print cartridge
IP address
J
K
L
links
M
mobile devices, printing from 14
N
networks
Index 41
42 Index
O online help
ordering
outgoing mail configuration 21
P
print cartridge
R
S
status
e-mailing information pages 28
supplies
support
T technical support
toner cartridge. See print cartridge
troubleshooting
U
usage information, AutoSend 29
W
websites, support
ENWW
© 2003 Hewlett-Packard Development Company, L.P.
www.hp.com
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