user guide
hp StorageWorks
ESL9000 series tape library
Sixth Edition (April 2003)
Part Number: 243491-026
Product Regulatory Series ID Number: ED1002
This guide describes procedures for operating, maintaining, and troubleshooting the HP
StorageWorks ESL9000 Series tape library.
© Hewlett-Packard Company, 2003. All rights reserved.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
errors contained herein or for incidental or consequential damages in connection with the furnishing, performance,
or use of this material.
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Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties
for Hewlett-Packard Company products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
HP StorageWorks ESL9000 Series Tape Library User Guide
Sixth Edition (April 2003)
Part Number: 243491-026
contents
Contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Text Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1
Library Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Library Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cabinet (Front Panel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cabinet (Rear Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Storage Bins (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storage Bins (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ultrium Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ultrium Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SDLT Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SDLT Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Load Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Optional Pass-Through Mechanism (PTM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Optional Network Storage Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
HP StorageWorks ESL9000 Series Tape Library User Guide
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Preparing the Library for Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Opening the Library Doors and Access Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting SCSI Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ESL9322 SCSI Cable Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ESL9595 SCSI Cable Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Preparing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Labeling Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
SDLT Bar Code Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Ultrium Bar Code Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Write-Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Write-Protecting SDLT Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Write-Protecting Ultrium Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Inserting and Removing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Placing Tape Cartridges into Fixed Storage Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Load Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the Load Pack Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adding a Cartridge to a Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing a Cartridge from a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Turning the Library On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Turning the Library On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Placing the Library On-line or Off-line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Turning the Library Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3
Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Opening a Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Navigating from Screen to Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Exiting a Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Library Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Obtaining Library Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Overview Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Activity Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Load Port Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Tapes Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Viewing Storage and Load Port Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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Changing the Control Panel Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Securing the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Changing Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4
Operator Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Opening the Operator Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
SCSI ID Assignment Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
PTM Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring Library Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring a Library Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Viewing the Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Calibrating the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Performing an Inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Moving Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Unloading a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Unloading the Load Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5
Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Troubleshooting Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Start Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Robotics Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Tape Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Tape Drive Interface LED Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Maintaining Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cleaning SDLT Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cleaning Ultrium Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Performance Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Safety and Regulatory Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Regulatory Compliance Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Declaration of Conformity for products marked with the FCC logo - United States only111
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
BSMI Class A Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Laser Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Laser Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Compliance with CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Laser Regulation Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Product Conformation Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Laser Caution Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Exposure Caution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
C
Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
D Capacity on Demand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Upgrading Your Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Figures
1 Cabinet front panel (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Cabinet front panel (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Cabinet rear panel (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Cabinet rear panel (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Storage bin numbering conventions (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Storage bin numbering conventions (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Control panel home screen (ESL9595 shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Library robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ultrium tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HP Ultrium format trademark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SCSI ports (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Internal SCSI cabling configuration (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SCSI ports (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Internal SCSI cabling configuration (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Inserting an SDLT bar code label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Attaching an Ultrium bar code label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Proper Ultrium bar code label placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Write-protecting SDLT tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Write-protecting Ultrium tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Load port (ESL9322 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Inserting a tape cartridge into a magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Control panel home screen (ESL9595 shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Library controls (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Overview screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Tape drive status box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Tapes screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Change password screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Operator password screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Operator screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configure: library screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configure: library settings screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configure: options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Calibrate library screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Control: move cartridge screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Control: unload drive screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Product conformation label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Laser light caution label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Exposure caution label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
License screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Tables
1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Library Capacity (Fully Populated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 ESL9322 Library Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 ESL9595 Library Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP StorageWorks ESL9000 Series Tape Library User Guide
10
16
17
17
7
Contents
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
8
Ultrium Tape Drive Capacity and Data Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SDLT Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SCSI Ports and Device Connections (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SCSI Ports and Device Connections (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Control Panel Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Security Levels, Highest to Lowest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Start Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Robotics Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Tape Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Tape Drive Interface LED Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Physical Characteristics (ESL9322). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Physical Characteristics (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Performance Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Regulatory and Product Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sense Data Values (Hexadecimal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
HP StorageWorks ESL9000 Series Tape Library User Guide
about this
guide
About this Guide
This user guide provides information to help you:
■
Prepare the library for About
operation.
this Guide
■
Operate the control panel.
■
Use operator commands.
■
Maintain and troubleshoot the library.
“About this Guide” topics include:
■
Conventions, page 10
■
Rack Stability, page 12
■
Getting Help, page 13
HP StorageWorks ESL9000 Series Tape Library User Guide
9
About this Guide
Conventions
Conventions consist of the following:
■
Document Conventions
■
Text Symbols
■
Equipment Symbols
Document Conventions
The document conventions included in Table 1 apply in most cases.
Table 1: Document Conventions
Element
Convention
Cross-reference links
Blue text: Figure 1
Key and field names, menu items,
buttons, and dialogue box titles
Bold
File names, application names, and text
emphasis
Italics
User input, command and directory
names, and system responses (output
and messages)
Monospace font
COMMAND NAMES are uppercase
monospace font unless they are case
sensitive
Variables
<monospace, italic font>
Website addresses
Blue, underlined sans serif font text:
http://www.hp.com
Text Symbols
The following symbols may be found in the text of this guide. They have the
following meanings.
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
10
HP StorageWorks ESL9000 Series Tape Library User Guide
About this Guide
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Equipment Symbols
The following equipment symbols may be found on hardware for which this guide
pertains. They have the following meanings.
Any enclosed surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards. Enclosed
area contains no operator serviceable parts.
WARNING: To reduce the risk of personal injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network
interface connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. Contact with
this surface could result in injury.
WARNING: To reduce the risk of personal injury from a hot component,
allow the surface to cool before touching.
HP StorageWorks ESL9000 Series Tape Library User Guide
11
About this Guide
Power supplies or systems marked with these symbols indicate the
presence of multiple sources of power.
WARNING: To reduce the risk of personal injury from electrical
shock, remove all power cords to completely disconnect power
from the power supplies and systems.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manually handling material.
Rack Stability
Rack stability protects personnel and equipment.
WARNING: To reduce the risk of personal injury or damage to the
equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ In single rack installations, the stabilizing feet are attached to the rack.
■ In multiple rack installations, the racks are coupled.
12
HP StorageWorks ESL9000 Series Tape Library User Guide
About this Guide
Getting Help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our website: http://www.hp.com.
HP Technical Support
In North America, call technical support at 1-800-652-6672, available 24 hours a
day, 7 days a week.
Note: For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call technical support at the nearest location. Telephone
numbers for worldwide technical support are listed on the HP website under
support: http://www.hp.com/support.
Be sure to have the following information available before calling:
■
Technical support registration number (if applicable)
■
Product serial numbers
■
Product model names and numbers
■
Applicable error messages
■
Operating system type and revision level
■
Name and revision of application software
HP Storage Website
The HP website has the latest information on this product, as well as the latest
drivers. Access storage at: http://www.hp.com/products/tapestorage. From this
website, select the appropriate product or solution.
HP StorageWorks ESL9000 Series Tape Library User Guide
13
About this Guide
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
14
■
In the United States, call 1-800-345-1518
■
In Canada, call 1-800-263-5868
■
Elsewhere, see the HP website for locations and telephone numbers:
http://www.hp.com/support.
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
1
This chapter describes the HP StorageWorks ESL9000 Series tape library and its
components. Sections include:
■
Library Models, page 16
■
Features and Benefits, page 18
■
Library Components, page 19:
— Cabinet, page 19
— Control Panel, page 28
— Robotics, page 29
— Tape Drives, page 30
— Load Port, page 36
— Optional Pass-Through Mechanism (PTM), page 36
— Optional Network Storage Router, page 37
HP StorageWorks ESL9000 Series Tape Library User Guide
15
Library Description
Library Models
The HP StorageWorks ESL9000 Series tape library is an automated storage and
retrieval library. It contains up to 8 drives and 322 cartridges for the ESL9322
Series, and up to 16 tape drives and 595 cartridges for the ESL9595 Series.
The following ESL9000 Series tape library models support a wide range of
storage and performance requirements.
Table 2: Library Capacity (Fully Populated)
Library
# Cartridges
Drive Type
Native Capacity
2:1
Compression
Enabled
ESL9322
322 cartridges at 160
GB each
SDLT 320
51.52 TB
(51,520 GB)
103.04 TB
(103,040 GB)
ESL9322
322 cartridges at 100
GB each
Ultrium 230
32.2 TB
(32,200 GB)
64.4 TB
(64,400 GB)
ESL9322
322 cartridges at 200
GB each
Ultrium 460
64.4 TB
(64,400 GB)
128.8 TB
(128,800 GB)
ESL9595
595 cartridges at 110
GB each
SDLT 220
65.45 TB
(65,450 GB)
130.9 TB
(130,900 GB
ESL9595
595 cartridges at 160
GB each
SDLT 320
95.2 TB
(95,200 GB)
190.40 TB
(190,400 GB)
ESL9595
595 cartridges at 100
GB each
Ultrium 230
59.5 TB
(59,500 GB)
119 TB
119,000 GB)
ESL9595
595 cartridges at 200
GB each
Ultrium 460
119 TB
(119,000 GB)
238 TB
(238,000 GB)
Note: Although the tape libraries support mixed media at the hardware level, your
application software might not.
16
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
The model number defines:
■
The standard inquiry string
■
The default number of bins
The model number is set at the factory, and under normal circumstances, does not
need to be changed.
Table 3: ESL9322 Library Model Numbers
Model
Number
Model
Name
6437080
(def)
6437085
Number
of
Drives
Storage
Bins
ESL9000
SERIES
8
322
SDLT/
Ultrium
LVD
P4000
6437085
8
322
SDLT/
Ultrium
LVD
Number
of
Drives
Storage
Bins
Displayed
Name
Product
ID
ESL9322
ESL9322
ESL9322
ESL9322
Drive
Type
SCSI
Interface
Table 4: ESL9595 Library Model Numbers
Model
Number
Model
Name
Displayed
Name
Product
ID
Drive
Type
SCSI
Interface
6438280
(def)
ESL9595
ESL9595
ESL9000
SERIES
16
595
SDLT/
Ultrium
LVD
6438081
ESL9595
ESL9595
ESL9000
SERIES
16
400
SDLT/
Ultrium
LVD
6438285
ESL9595
ESL9595
P7000
6438285
16
595
SDLT/
Ultrium
LVD
HP StorageWorks ESL9000 Series Tape Library User Guide
17
Library Description
Features and Benefits
Your tape library provides the following features and benefits:
■
High-capacity, high-performance data storage and retrieval.
■
Expandable configurations:
Up to five ESL9322 tape libraries and up to four ESL9595 tape libraries can
be joined together into one multi-unit library system. Tape cartridges can be
shared between libraries using optional Pass Through Mechanisms (PTMs).
■
Optional Fibre Channel upgrade kit.
■
Reliable, versatile 120-240 volt AC auto-switching power supplies.
■
Hot-pluggable, redundant DC power supplies to ensure library operations
against power supply failure.
■
Advanced cooling system to prevent overheating.
■
On-line cartridge exchanges: load port with two stationary 4-cartridge
magazines for easy insertion of cartridges without interrupting library
operations.
■
Easy serviceability and manageability:
— Hot-pluggable SDLT and Ultrium tape drives, DC power supplies, and
fans allow repairs without taking the library off-line.
— Easy access and replacement of critical components.
— A control panel providing a wide range of configuration and
service-related functions.
18
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Library Components
The library consists of the following major components:
■
Cabinet
■
Control Panel
■
Robotics
■
Tape Drives
■
Load Port
■
Optional Pass-Through Mechanism (PTM)
Cabinet
The cabinet houses all library components including:
■
Robotics
■
Storage bins
■
Control electronics
■
Power supply and distribution equipment
■
Fans
■
Tape drives
■
Optional Fibre Channel upgrade kit
Access these components through the front and back doors of the library cabinet.
Cabinet (Front Panel)
The front of the library cabinet provides access as follows (see Figure 1 on
page 20 through Figure 2 on page 21):
■
The front door(s) provide easy access to the gripper and robotics.
■
The viewing windows make it possible to visually monitor library operations.
■
A control panel on the right side of the cabinet lets you configure, control, and
monitor the library.
■
The load port provides easy insertion of additional tape cartridges while the
library is in operation. The load port has either 8 or 12 shelf bins, depending
on the drive technology being used (8 bins for Ultrium and 12 bins for SDLT).
HP StorageWorks ESL9000 Series Tape Library User Guide
19
Library Description
■
The power switch for the library is located behind a sliding panel on the front
door below the control panel.
2
1
3
4
2
Figure 1: Cabinet front panel (ESL9322)
20
1 Load port with magazines
3 Control panel touch screen
2 Viewing windows
4 Power switch
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
5
4
1
3
2
5
Figure 2: Cabinet front panel (ESL9595)
1 Dual doors
3 Power switch
2 Load port with magazines
4 Touch screen control panel
HP StorageWorks ESL9000 Series Tape Library User Guide
5 Viewing windows
21
Library Description
Cabinet (Rear Panel)
The rear of the cabinet (see Figure and Figure 4 on page 23) provides easy
accessibility to:
■
Cooling fans
■
Power, control, and data interfaces
■
Tape drives
1
2
3
4
Figure 3: Cabinet rear panel (ESL9322)
22
1 Hot-pluggable removable fans
3 Hot-pluggable drives in removable canisters
2 Easy-access rear panel
4 Location of optional Fibre Channel upgrade
kit
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
4
1
2
1
3
Figure 4: Cabinet rear panel (ESL9595)
1 Easy-access rear panel
3 Drive quick release thumbscrew on each
bottom corner
2 Hot-pluggable drives in removable
canisters
4 Hot-pluggable removable fans
HP StorageWorks ESL9000 Series Tape Library User Guide
23
Library Description
Storage Bins (ESL9322)
The ESL9322 stores tape cartridges in the following locations:
■
Up to 171 storage bins on the back wall
Note: Some bins are removed if a PTM is installed.
■
111 shelf bins on the inside of the right front door
■
40 shelf bins on the inside of the left front door
■
One load port consisting of two 4-cartridge stationary or 6-cartridge
removable shelf bins
■
Up to 8 tape drives
Figure 5 on page 25 shows the storage bin, load port bin, and tape drive
numbering conventions. These conventions are used by the library control panel
and diagnostic software programs.
Note: The ESL9322 and ESL9595 tape libraries ship with the maximum number of
physical storage slots available. However, access to these slots requires an upgrade key
for the library to recognize them. See “Capacity on Demand” on page 135 for
additional information.
24
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Figure 5: Storage bin numbering conventions (ESL9322)
Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is
drive 0, the second drive is drive 1, etc.
HP StorageWorks ESL9000 Series Tape Library User Guide
25
Library Description
Storage Bins (ESL9595)
■
The ESL9595 stores tape cartridges in the following locations:
■
288 storage bins on the back wall
■
196 storage bins on the inside of the left door
■
111 storage bins on the inside of the right door
■
One load port consisting of two 4-cartridge stationary or 6-cartridge
removable shelf bins
■
Up to 16 tape drives
Figure 6 shows the storage bin, load port bin, and tape drive numbering
conventions. The tape library touch screen control panel and diagnostic software
programs use these conventions.
Note: The ESL9322 and ESL9595 tape libraries ship with the maximum number of
physical storage slots available. However, access to these slots requires an upgrade key
for the library to recognize them. See “Capacity on Demand” on page 135 for
additional information.
26
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
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000
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017
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029
TD 0
TD 1
TD 2
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059
TD 3
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TD 5
TD 6
TD 7
006
007
008
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011
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023
036
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TD 8
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Port 0
Port 1
Port 2
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Port 4
Port 5
Port 6
Port 7
TD 9
TD 12
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Figure 6: Storage bin numbering conventions (ESL9595)
Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is
drive 0, the second drive is drive 1, etc.
HP StorageWorks ESL9000 Series Tape Library User Guide
27
Library Description
Control Panel
The control panel features a menu system for determining library status,
configuring the library, and performing certain diagnostic functions (see
Figure 7).
2
3
1
Figure 7: Control panel home screen (ESL9595 shown)
1 Vertical taskbar
2 Horizontal taskbar
3 Main display area
The vertical taskbar (1 Figure 7) provides various library controls such as system
state display (Off-line or On-line), Standby button, Load Port button, the
security level indicator (lock icon), and the Stop button. The Stop button
immediately removes power from library robotics.
The horizontal taskbar (2 Figure 7) provides left and right arrow buttons to scroll
through the tabs for Overview, Tapes, Operator, Service, and Multi-unit
options.
For more information about the library control panel, see ”Using the Control
Panel” on page 60.
28
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Robotics
Figure 8 shows the library robotics, also referred to as the gripper or GRP on the
library control panel.
1
2
3
4
Figure 8: Library robotics
1 Horizontal drive motor
3 Extension axis assembly
2 Mixed media gripper assembly
4 Vertical carriage assembly
The vertical and horizontal actuators move the gripper into position to pick and
place tape cartridges. The rotary actuator rotates the gripper 180 degrees, allowing
the gripper to pass cartridges between the front storage bins and the back storage
bins or tape drives. The extension actuator extends the gripper forward to make
contact with the desired cartridge and then retracts the gripper to remove the
cartridge from a bin or drive.
HP StorageWorks ESL9000 Series Tape Library User Guide
29
Library Description
The gripper includes a Class II laser bar code scanner that reads up to
12-character, 3-of-9 format bar code labels. The scanner is used to maintain an
inventory of the tape cartridges within the library. An inventory occurs
automatically each time the library is turned on, or after the bulk load door has
been closed. An inventory can also be initiated from the host computer.
Note: Although the library does not require tape cartridges to have bar code labels,
properly labeled tape cartridges and full storage bins speed up the inventory process.
Tape Drives
The following sections describe the tape drive technologies supported by the
library, including Ultrium and SDLT.
Caution: It is critical to ensure that the media you use matches the format of
your tape drive. Cleaning cartridges and formatted data cartridges are unique
for each drive technology. Damage may occur if inappropriate media is used
in tape drives.
Note: If using mixed media, ensure your software application supports it.
30
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Ultrium Tape Drives
The Ultrium tape drive is a high-performance streaming tape drive that uses
Linear Tape-Open (LTO) technology. An Ultrium 230 tape drive is capable of
storing up to 100 GB (native) or 200 GB (2:1 compression) of data per cartridge.
An Ultrium 460 tape drive is capable of storing up to 200 GB (native) or 400 GB
(2:1 compression) of data per cartridge. Access the HP StorageWorks Ultrium
Tape Drive User’s Guide from http://www.hp.com/support for more information
about its features and capabilities.
The ESL9322 holds up to 8 Ultrium tape drives. The ESL9595 holds up to 16
Ultrium tape drives.
Note: ESL9322: When fewer than 8 Ultrium tape drives are installed, tape drives must
occupy consecutive drive bays, beginning with drive bay 0. (See Figure 5 on page 25
for an illustration showing the drive numbering conventions.)
ESL9595: When fewer than 16 Ultrium tape drives are installed, tape drives must
occupy consecutive drive bays, beginning with drive bay 0. (See Figure 6 on page 27
for an illustration showing the drive numbering conventions.)
Figure 9: Ultrium tape drive
HP StorageWorks ESL9000 Series Tape Library User Guide
31
Library Description
Table 5: Ultrium Tape Drive Capacity and Data Transfer Rate
Drive Model
Data Capacity
Sustained Data Transfer Rate
Ultrium 230
100 GB (native)
200 GB (compressed*)
15 MB/sec (54 GB/hour)
30 MB/sec (108 GB/hour)
Ultrium 460
200 GB (native)
400 GB (compressed*)
30 MB/sec (108 GB/hour)
60 MB/sec (216 GB/hour)
Note: *Compressed capacity assumes a 2:1 compression ratio.
Ultrium Tape Cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
Caution: HP Ultrium tape drives require special cleaning cartridges and data
cartridges formatted specifically for HP Ultrium. To avoid damage to your tape
drive, it is critical to use appropriate cleaning cartridges and properly
formatted data cartridges.
Approved media will have the Ultrium format trademark, which indicates that the
media has passed Ultrium format compliance testing (see Figure 10).
Figure 10: HP Ultrium format trademark
32
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
For best results, always use HP branded media. The following tape cartridges are
approved for the library’s Ultrium tape drives:
■
HP Ultrium Data Cartridge
— C7972A (400 GB)
— C7971A (200 GB)
■
HP Ultrium Universal Cleaning Cartridge
— C7978A
Note: Ultrium generation 2 cartridges (C7972A) can read and write to Ultrium
generation 1 cartridges (C7971A). However, Ultrium generation 1 cartridges can only
read and write to other Ultrium generation 1 cartridges.
Caution: Do not bulk erase Ultrium formatted cartridges. This will destroy
prerecorded servo information and make the cartridge unusable.
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your tape library. Taking a few minutes to check the
condition of your cartridges will lower the risk of repeated failures and help
ensure uninterrupted backup. See Maintaining Tape Cartridges on page 98 for
general precautions when using tape cartridges.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may in turn damage the drive,
potentially requiring drive replacement.
Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on
page 47. For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library.
HP StorageWorks ESL9000 Series Tape Library User Guide
33
Library Description
SDLT Tape Drives
The SDLT tape drive is a high-capacity, high-performance streaming tape drive
that uses Laser Guided Magnetic Recording (LGMR) technology to maximize the
amount of data that can be stored on a tape. An SDLT 320 tape drive is capable of
storing up to 160 GB (native) or 320 GB (2:1 compression) of data per cartridge.
Access the HP StorageWorks SDLT Tape Drive Reference Guide from
http://www.hp.com/support for more information about its features and
capabilities.
The ESL9322 holds up to 8 SDLT tape drives. The ESL9595 holds up to 16 SDLT
tape drives.
Note: ESL9322: When fewer than 8 SDLT tape drives are installed, tape drives must
occupy consecutive drive bays, beginning with drive bay 0. (See Figure 5 on page 25
for an illustration showing the drive numbering conventions.)
ESL9595: When fewer than 16 SDLT tape drives are installed, tape drives must occupy
consecutive drive bays, beginning with drive bay 0. (See Figure 6 on page 27 for an
illustration showing the drive numbering conventions.)
34
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Table 6: SDLT Tape Drive Capacity and Data Transfer RateSHR 8000
Drive Model
Data Capacity
Sustained Data Transfer Rate
SDLT 110/220
110 GB (native)
220 GB (compressed*)
11 MB/sec (39.6 GB/hour)
22 MB/sec (79.2 GB/hour)
SDLT 160/320
160 GB (native)
320 GB (compressed*)
16 MB/sec (57.6 GB/hour)
32 MB/sec (11.5 GB/hour)
Note: *Compressed capacity assumes a 2:1 compression ratio.
SDLT Tape Cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
The following tape cartridges are approved for the library’s SDLT tape drives:
■
HP SDLT Data Cartridges:
C7980A (220-320 GB)
■
HP SDLT Cleaning Cartridge:
C7982A
HP StorageWorks ESL9000 Series Tape Library User Guide
35
Library Description
Caution: SDLT tape drives require special cleaning cartridges and data
cartridges formatted specifically for SDLT. To avoid damage to your tape drive,
it is critical to use appropriate cleaning cartridges, and properly formatted
data cartridges. Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape
IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives.
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your tape library. Taking a few minutes to check the
condition of your cartridges will lower the risk of repeated failures and help
ensure uninterrupted backup. See Maintaining Tape Cartridges on page 98 for
more information.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may in turn damage the drive,
potentially requiring drive replacement.
Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on
page 47. For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library.
Load Port
The load port is a mechanical device in the front panel of the library that lets you
insert or export tape cartridges without interrupting library operations. (See
Figure 1 on page 20 and Figure 2 on page 21.)
Optional Pass-Through Mechanism (PTM)
An optional PTM enables the transfer of a single tape cartridge between two HP
StorageWorks ESL9000 Series tape libraries. The PTM can be used to connect up
to five ESL9322 tape libraries or up to four ESL9595 tape libraries, increasing the
storage capacity of the entire tape library system.
Note: To order a PTM, contact your HP sales representative.
36
HP StorageWorks ESL9000 Series Tape Library User Guide
Library Description
Optional Network Storage Router
HP StorageWorks Network Storage Routers provide bidirectional connectivity in
a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices.
Internal and external models are available. For more information, visit
http://www.hp.com/products/tapestorage, or contact your HP sales representative.
HP StorageWorks ESL9000 Series Tape Library User Guide
37
Library Description
38
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for
Operation
2
This chapter explains how to prepare the HP StorageWorks ESL9000 Series tape
library for operation. Sections in this chapter include:
■
Opening the Library Doors and Access Panels, page 40
■
Connecting SCSI Cables, page 41
■
Preparing Tape Cartridges, page 47
■
Inserting and Removing Tape Cartridges, page 53
■
Turning the Library On and Off, page 57
Note: If you have a slot capacity upgrade for your library, ensure that you order the
license key immediately. It may take 24 hours to receive the key.
HP StorageWorks ESL9000 Series Tape Library User Guide
39
Preparing the Library for Operation
Opening the Library Doors and Access Panels
The ESL9322 has one front door and one rear access panel. The ESL9595 has two
front doors and three rear access panels.
To unlock and open front doors and rear access panels:
1. Using the key from the accessory kit, unlock the front door latch.
2. Lift the latch above the door lock.
3. Pull on the door latch to open the door, exposing the inside of the library
cabinet.
4. Unlock any rear access panel using a 5/32 hex wrench.
Note: When the front doors are open, the robotics are disabled, but the library
remains on-line. When the rear access panels are open, the robotics continue to work,
but only at half speed.
Caution: Rear access panels must be closed during normal operation for
proper cooling and proper operation of the bar code scanner.
To close and lock front doors and rear access panels:
1. Turn the door latch to secure the door to the library frame.
2. Lower the latch over the door lock.
3. Using the key from the accessory kit, lock the latch in place.
4. Close and lock any rear access panel using a 5/32 hex wrench.
40
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Connecting SCSI Cables
This section describes the supported SCSI cable configurations for the tape
libraries.
ESL9322 SCSI Cable Configurations
Figure 11 shows the SCSI ports as viewed from the rear of the ESL9322 tape
library.
L
CONT.
PTM
DIAG.
K
I
J
A
B
8
9
0
1
EXPANSION
DRIVES
C
D
3
2
DRIVE POSITION
E
F
G
H
4
5
6
7
Figure 11: SCSI ports (ESL9322)
Looking from the rear of the ESL9322 tape library, connect the SCSI cables and
terminators as shown in Figure 12.
Note: ESL9322 series libraries are equipped with internal SCSI cables and terminators
in place for a one drive per SCSI bus configuration. This is the recommended
configuration (and the required configuration for Ultrium 460 drives) and ensures
optimal performance.
Figure 12 shows the internal SCSI cabling. The connectors are on the SCSI ports
that are shown in Figure 11 on page 41.
Note: Drive numbering begins with 0. Consequently, the first drive is drive 0, the
second drive is drive 1, etc.
HP StorageWorks ESL9000 Series Tape Library User Guide
41
Preparing the Library for Operation
Drive # 0
SCSI ID 1
2
Drive # 1
SCSI ID 2
2
1
1
2
Drive # 2
SCSI ID 3
4
1
2
Drive # 3
SCSI ID 4
1
2
Drive # 4
SCSI ID 1
1
5
SCSI
L
SCSI
K
2
Drive # 5
SCSI ID 2
1
Drive # 6
SCSI ID 3
2
Drive # 7
SCSI ID 4
2
SCSI
I
SCSI SCSI
J
A
SCSI
B
SCSI
C
SCSI SCSI
E
D
SCSI SCSI
F
G
SCSI
H
1
1
3
1 Terminators (8)
2 SCSI cables (8)
3 Drive Column 1
4 Robotic Controller
5 Host SCSI Cable
Figure 12: Internal SCSI cabling configuration (ESL9322)
Table 7: SCSI Ports and Device Connections (ESL9322)
SCSI Port Identifier
42
Device Connection
A
Drive 0
B
Drive 1
C
Drive 2
D
Drive 3
E
Drive 4
F
Drive 5
G
Drive 6
H
Drive 7
I
Not used
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Table 7: SCSI Ports and Device Connections (ESL9322) (Continued)
SCSI Port Identifier
Device Connection
J
Not used
K
Robot
L
Host
ESL9595 SCSI Cable Configurations
Figure 13 shows the SCSI ports as viewed from the rear of the ESL9595 tape
library.
Q
PTM
DIAG.
R
CONT.
P
O
N
M
L
K
J
I
A
B
C
D
E
F
G
H
15
14 13
12
11
10
9
8
0
1
2
3
4
5
6
7
DRIVE POSITION
COLUMN 1 DRIVES
COLUMN 0 DRIVES
Figure 13: SCSI ports (ESL9595)
Looking from the rear of the library, connect the SCSI cables and terminators as
shown in Figure 14.
Note: ESL9595 series libraries are equipped with internal SCSI cables and terminators
in place for a one drive per SCSI bus configuration. This is the recommended
configuration (and the required configuration for Ultrium 460 drives) and ensures
optimal performance.
Figure 14 shows the internal SCSI cabling. The connectors are on the SCSI ports
that are shown in Figure 13 on page 43.
HP StorageWorks ESL9000 Series Tape Library User Guide
43
Preparing the Library for Operation
Note: Drive numbering begins with 0. Consequently, the first drive is drive 0, the
second drive is drive 1, etc.
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
4
5
Drive # 8
Drive # 0
Drive # 9
Drive # 1
Drive # 10
Drive # 2
Drive # 11
Drive# 3
Drive # 12
Drive # 4
Drive # 13
Drive # 5
3
Drive # 6
Drive # 14
Drive # 15
6
Q
R
P O N M L K J
1 SCSI cables (16)
2 Terminators (16)
3 Robotic Controller
1
I
Drive # 7
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
A B C D E F G H
4 Drive Column 1
5 Drive Column 0
6 Host SCSI Cable
Figure 14: Internal SCSI cabling configuration (ESL9595)
Table 8: SCSI Ports and Device Connections (ESL9595)
SCSI Port Identifier
44
Device Connection
A
Drive 0
B
Drive 1
C
Drive 2
D
Drive 3
E
Drive 4
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Table 8: SCSI Ports and Device Connections (ESL9595) (Continued)
SCSI Port Identifier
Device Connection
F
Drive 5
G
Drive 6
H
Drive 7
I
Drive 8
J
Drive 9
K
Drive 10
L
Drive 11
M
Drive 12
N
Drive 13
O
Drive 14
P
Drive 15
Q
Host
R
Robot
HP StorageWorks ESL9000 Series Tape Library User Guide
45
Preparing the Library for Operation
Default SCSI IDs
Table 9 lists the default SCSI IDs for the ESL9000 Series tape library.
Note: The ESL9322 holds a maximum of 8 tape drives, with tape drive 7 being the
highest-numbered tape drive. The ESL9595 holds a maximum of 16 tape drives, with
tape drive 15 being the highest-numbered tape drive.
Table 9: Default SCSI IDs
Drive #
46
Default SCSI ID
Tape Library
0
Drive 0
1
Drive 1
2
Drive 2
3
Drive 3
4
Drive 4
1
Drive 5
2
Drive 6
3
Drive 7
4
Drive 8
1
Drive 9
2
Drive 10
3
Drive 11
4
Drive 12
1
Drive 13
2
Drive 14
3
Drive 15
4
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Preparing Tape Cartridges
Caution: Handle tape cartridges with care. Do not drop or mishandle them,
or place them near sources of electromagnetic interference. Rough handling
can damage the cartridge, making it unusable and potentially hazardous to
the tape drives.
Labeling Tape Cartridges
Caution: The misuse and misunderstanding of bar code technology can result
in backup and restore failures. To ensure that your bar codes meet HP’s quality
standards, always purchase them from an approved supplier and never print
bar code labels yourself. For more information, refer to the order form
provided with the library, as well as the Bar Code Label Requirements,
Compatibility and Usage white paper available from
http://www.hp.com/support.
Note: For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library.
Attaching a bar code label to each tape cartridge enables the library and
application software to identify the cartridge quickly, thereby speeding up
inventory time. Make it a practice to use bar code labels on your tape cartridges.
Your host software may need to keep track of the following information and the
associated bar code:
■
Date of format or initialization
■
Tape’s media pool
■
Data residing on the tape
■
Age of the backup
■
Errors encountered while using the tape (to determine if the tape is faulty)
HP StorageWorks ESL9000 Series Tape Library User Guide
47
Preparing the Library for Operation
SDLT Bar Code Labels
SDLT cartridges have a front slide slot located on the face of the cartridge next to
the write-protect switch (1 Figure 15). Use this slot for inserting the bar code
label by sliding it into the slot.
Caution: Do not apply labels onto the top, bottom, sides, or back of the
cartridge as this may cause damage to the tape drive, or interfere with reliable
operation.
1
Figure 15: Inserting an SDLT bar code label
48
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Ultrium Bar Code Labels
Ultrium cartridges have a recessed area located on the face of the cartridge next to
the write-protect switch. Use this area for attaching the adhesive-backed bar code
label (see Figure 17). Do not apply labels onto the cartridge except in this
designated area.
Caution: The bar code label should be applied as shown in Figure 19 with the
alphanumeric portion facing the hub side of the cartridge. Never apply
multiple labels onto a cartridge, because extra labels can cause the cartridge
to jam inside a tape drive.
Figure 16: Attaching an Ultrium bar code label
HP StorageWorks ESL9000 Series Tape Library User Guide
49
Preparing the Library for Operation
For successful operation of your tape library, place the bar code label entirely
within the recessed area, ensuring that no part of the label is outside of it (see
Figure 17).
Figure 17: Proper Ultrium bar code label placement
Media Label Identifiers
Be sure to use the proper bar code labels for your drive technology. Table 10 lists
the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar
code labels.
Caution: To ensure that your bar codes meet HP’s quality standards, always
purchase them from an approved supplier and never print bar code labels
yourself. For more information, refer to the order form provided with the
library, as well as the Bar Code Label Requirements, Compatibility and Usage
white paper available from http://www.hp.com/support.
Table 10: Media Label Identifiers
Cartridge Type
50
Density
Label Identifier
SDLT
110/220 GB
S or S1
SDLT
160/320 GB
S or S2
Ultrium 230
100/200 GB
L1
Ultrium 460
200/400GB
L2
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Setting the Write-Protect Switch
Each tape cartridge has a sliding write-protect switch. This switch determines
whether new data can be written to the tape cartridge (write-enabled) or whether
data on the tape cartridge is protected from being erased or overwritten
(write-protected).
Write-Protecting SDLT Tape Cartridges
By moving the switch to the left (Figure 18), the tape cartridge is write-protected
(orange indicator is visible). By moving the switch to the right (Figure 18), the
tape cartridge is write-enabled (orange indicator is not visible).
Moving the write-protect switch to the left while the tape cartridge is in the SDLT
tape drive causes the red indicator to immediately light up. If the tape drive is
writing data to the tape cartridge, write-protect does not begin until the current
write command completes.
Write-Protect Switch
Figure 18: Write-protecting SDLT tape cartridges
HP StorageWorks ESL9000 Series Tape Library User Guide
51
Preparing the Library for Operation
Write-Protecting Ultrium Tape Cartridges
By moving the switch to the left(2 Figure 19), the tape cartridge is write-enabled.
By moving the switch to the right(3 Figure 19), the tape cartridge is
write-protected.
5
2
3
1
4
Figure 19: Write-protecting Ultrium tape cartridges
52
1
Write protect switch
4 Bar code label
2
Write-enabled
5 Insertion arrow
3
Write-protected
HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Inserting and Removing Tape Cartridges
You can insert tape cartridges by:
■
Placing them into fixed storage bins within the library cabinet
■
Using the load port on the library front panel
Placing Tape Cartridges into Fixed Storage Bins
1. Label the tape cartridge (see Labeling Tape Cartridges on page 47).
2. Set the write-protect switch (see Setting the Write-Protect Switch on
page 51).
3. Open the library front door(s) and place a tape cartridge in each fixed storage
bin along the back wall of the library and on the inside of the front door(s). Be
sure all cartridges are properly oriented. They must be seated in the bins, with
the bar codes facing out.
Note: Each cartridge should slide into place with very little force. If a cartridge does
not slide into place easily, check the cartridge for correct orientation and structural
integrity.
Caution: Handle tape cartridges with care. Do not drop or mishandle them.
Rough handling can damage the tape cartridge, making it unusable and
potentially hazardous to the tape drives.
HP StorageWorks ESL9000 Series Tape Library User Guide
53
Preparing the Library for Operation
Using the Load Port
This section explains how to insert tape cartridges using the load port mechanism.
Note: To move cartridges to the load port for removal, see “Moving Cartridges” in
Chapter 4.
To use the load port:
1. Prepare the tape cartridges to be inserted by affixing a bar code label, and
write-protecting or write-enabling each tape cartridge as desired.
2. Press the Load Port button on the control panel. The library unlocks the load
port.
3. Pull the load port handle toward you. It will move outward about 1 inch (2.54
cm) and enable the load port to be rotated 180 degrees.
4. With the load port door open, place the tape cartridge in an available
magazine slot (see Figure 21 on page 56).
WARNING: Opening or closing the load port door presents mechanical
hazards. Use both hands to pull or push the load port finger grip, and use the
top and bottom surfaces of the load port drum to keep fingers out of load port
openings when rotating the load port drum.
5. After loading the magazines, rotate the load port back 180 degrees, and push
the load port handle to lock the load port into position.
If Auto Load is enabled, the library automatically moves the cartridges to the
available storage bins.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
1
3
4
System
Off-line
Back
Overvie
Overvie
ww
5
Forward
Tapes
Standby
2
Tape
Port
U
Stop
Home
Drive
D00
D03
Load
Status
ANF
BLT
581
Ready120
Ready
D01
Compre EMPTY
Ready
Write ssion
D02
DLT
ON
??? 7000 Protect
Compa
Ready
OFF
D03
SCSI cTape ANF
ID:
IV
05 Ready123
Operat
or
Service
Activity
Load
Packs
P00
ANF
146
GRP
empty
P01
ANF
147
P02
ANF
148
P03
ANF
149
System
Off-line
Back
Bac
Over
Overvie
Overvie
view
w
Forwar
Forward
Tapes
apes
Standby
Standb
Load
PPor
ort
U
Stop
Tape
Home
Drive
D00
D03
ANF
BLT
581
Ready120
Status
Ready
D01
Compre EMPTY
Ready
Write ssion
D02
DLT
ON
??? 7000 Protect
Compa
Ready
OFF
D03
SCSI cTape ANF
ID:
IV
05 Ready123
Operat
or
Activity
Service
Ser
vice
Load
Packs
P00
ANF
146
GRP
empty
P01
ANF
147
P02
ANF
148
P03
ANF
149
(Closed)
(Open)
Figure 20: Load port (ESL9322 shown)
1 Load port
3 Load port button (control
panel)
5 Tape cartridge
2 Load port handle 4 Magazine
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Preparing the Library for Operation
Using the Load Pack Magazine
Use the load pack to add and remove tape cartridges.
Adding a Cartridge to a Magazine
The 4-cartridge magazines are stationary and built into the load port. Simply place
cartridges into the bins with the bar codes facing out (see Figure 21):
1. Access the load pack magazines by opening the load port (see Using the Load
Port on page 54).
2. Insert a tape cartridge into a load pack magazine.
3. Slide the tape cartridge in until you hear it snap into place.
Figure 21: Inserting a tape cartridge into a magazine
Removing a Cartridge from a Magazine
To remove a tape cartridge from a load pack:
1. Push the tape cartridge in until you hear a snap.
2. Eject the tape cartridge.
3. Remove the tape cartridge.
4. Close the load port.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Preparing the Library for Operation
Turning the Library On and Off
Turning the Library On
To turn the library on:
1. Verify that:
a. All front doors and access panels are closed.
b. All back panel cable connections are firmly in place.
Note: If there are two AC power distribution assemblies, there will be two main circuit
breakers.
2. Ensure that CB1 on the AC distribution assembly is turned on. It is located in
the base of the cabinet behind the rear access panel. If two AC distribution
assemblies are present, turn on CB1 for both assemblies.
3. Turn on the power switch located below the control panel.
4. After several seconds, the control panel becomes active and the Home screen
appears. The POST routine and inventory routine also run. These routines can
take up to nine minutes to complete.
Placing the Library On-line or Off-line
With library turned on, press the Standby button on the control panel. Pressing
the Standby button toggles the library between on-line and off-line states.
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Preparing the Library for Operation
Turning the Library Off
To turn the library off:
1. Place the library off-line by pressing the Standby button. The library robotics
complete any current commands and then stop.
2. Verify that the control panel display shows System Off-line.
3. Verify that the gripper is empty by checking the Overview screen on the
control panel (see Chapter 3). If there is a tape cartridge in the gripper,
perform a Move command to place the cartridge in an available storage bin.
4. Turn off the power switch located below the control panel.
5. Turn off both circuit breakers on the AC power distribution assembly.
Note: Wait 10 seconds before turning on the power switch again.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
3
This chapter provides an overview of the control panel and operating procedures.
Sections in this chapter include:
■
Using the Control Panel, page 60
■
Obtaining Library Status, page 66
■
Changing the Control Panel Security Levels, page 70
HP StorageWorks ESL9000 Series Tape Library User Guide
59
Operating the Control Panel
Using the Control Panel
The control panel is activated by touching the screen, and is located at the front of
the library. The menus displayed on the control panel let you obtain information
about the library, execute library commands, and test library functions. The
control panel functions are grouped into the following categories (see Figure 22):
■
Overview screen—Displays current tape drive, gripper, and load port content
and activities.
■
Tapes screen—Displays tape drive, storage bin, load port, and gripper
inventories.
■
Operator screen—Contains library configuration and control functions
(password protected).
■
Service screen—Contains reporting functions, system tests, and service
commands (password protected).
■
Multi-Unit screen—Contains multi-unit configuration and calibration
commands (password protected).
■
License screen—Lets you enter an upgrade key to access additional bins.
Figure 22: Control panel home screen (ESL9595 shown)
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
Table 11 lists the control panel menus and their functions.
Table 11: Control Panel Menus
Overview
Screen
Status
Tapes
Screen
Inventory
Operator
Screen1
Configure
■
Tape
drives
■
Tape
drives
■
■
Activity
■
■
■
Load
port
Storage
bins
■
Load
port
■
Transport
(GRP)
1
Configure
library
Configure
options
■ Error log
Control
Service
Screen1
Reports
■
Statistics
■
Actuator
■
SysTest Library
results
■
Auto clean
System
monitor
■
Move
cartridges
■
■
Inventory
tapes
Miscellaneous
■
SysTest Library
■
Calibrate
library
■
Enable/Disable
COD
■
Unload
drive
■
■
Unload
imp/exp
Initialize
nonvol
statistics
■
Initialize
nonvol config
■
Change
password
Multi-Unit
Screen1
Configure/
Calibrate
■ Configure
Multi-Unit
■ Calibrate
all PTMs
License
Screen
Configure
■
License
The Operator, Service and Multi-Unit screens are password protected.
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Operating the Control Panel
Table 12 describes the control panel navigation features.
Table 12: Control Panel Navigation
Component
Horizontal
bar
Vertical bar
Name
Function
Back button
Moves you backwards screen by screen,
through previous menu selections.
Forward button
Moves you forward screen by screen, through
previous menu selections.
Home button
Redisplays you to the initial control panel
screen.
Contrast buttons
Lets you adjust the contrast of the control panel
screen.
HP logo
Displays service information and Robotic
Firmware level.
Status window
Displays the current state of the library and
important messages relating to library
operation.
Standby button
Switches the library between on-line and
off-line.
Load Port button
Unlocks the load port so you can open it to
access the magazines.
Security level
indicator
Shows the security level (five possible levels) in
use at the control panel.
O
Display area
62
Stop button
When pressed once, halts all library activity
by cutting off power to the library robotics.
When pressed a second time, restores power
to the library robotics.
Overview screen
Displays the current tape drive, gripper, and
load port content and activities.
Tapes screen
Displays tape drive, storage bin, load port,
gripper inventories, and PTM.
Operator screen
Contains library configuration and control
functions. To use this screen, you must have
either operator or service-level access
privileges.
HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
Table 12: Control Panel Navigation (Continued)
Component
Name
Function
Service screen
Contains reporting functions, system tests, and
service commands. To use this screen, you
must have service-level access privileges.
Multi-unit screen
Lets you set the library unit, library unit
number, number tape libraries, and Calibrate
PTM.
License screen
Lets you enter a software key to access
additional bins.
Basic Operation
Touching the screen activates the control panel.
Opening a Screen
To open one of the main screens, touch the appropriate tab at the top of the control
panel. The Overview and Tapes screens are accessible by anyone. The Operator,
Service, and Multi-Unit screens require a password.
After the desired screen appears on the control panel, you can view information or
press buttons to execute commands and open other screens.
Navigating from Screen to Screen
Three buttons let you move backward and forward through screens you have
already opened.
■
Back button—Moves backward screen by screen through previous selections.
■
Forward button—Moves forward screen by screen through previous
selections.
■
Home button—Returns to the home screen.
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Operating the Control Panel
Exiting a Screen
To exit any screen, press the Back or Home button.
If a command is executing, the control panel displays a Command In Progress
dialogue box with an Abort button. Pressing Abort cancels the command and
stops the ongoing operation. After you press Abort, you must still press the Back
button to exit the screen associated with the aborted command.
Library Controls
Library controls are located along the top and left side of the control panel in the
horizontal and vertical bars (see Figure 23 on page 64).
7
6
5
4
3
2
1
Figure 23: Library controls (ESL9595 shown)
1 Stop button
64
Halts library activity immediately by cutting power to the library
robotics. Pressing the Stop button a second time restores power to
the library robotics.
HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
2 Lock icon
Shows the current security level at the touch screen GUI. Five
security levels are available: service (S), operator (O), user (U),
import only (I), and locked (L). Table 13 on page 65 lists the
attributes of each security level.
3 Load Port button Releases and locks the load port door. If the load port is locked in
the closed position, pressing this button releases the load port and
then locks the door. If the load port is locked in the open position,
pressing this button unlocks the load port, letting you rotate the
load port to the closed position where it automatically locks.
4 Standby button
Toggles the library between on-line and off-line states.
5 System State
display
Shows the current state of the library (system on-line, system
off-line, system stopped, door open, and so on).
6 HP logo
Displays service information and the library firmware level.
7 Contrast buttons Adjusts the contrast of the control panel.
Table 13 lists the security levels for the library.
Table 13: Security Levels, Highest to Lowest
Password
Protected
Overview
Screen
Access
Tapes
Screen
Access
Operator
Screen
Access
Service
Screen
Access
Service
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Operator
Yes
Yes
Yes
Yes
No
Yes
Yes
User
Yes
Yes
Yes
No
No
Yes
Yes
Multi-unit
Yes
No
No
No
No
No
No
Import
only
Yes
Yes
Yes
No
No
Yes
No
Locked
No
Yes
Yes
No
No
No
No
Level
Load
Port
Access
Stop and
Standby
Access
Note: The default passwords are: Operator screen -- 1234, Service screen -- 5678,
User screen -- 2222, Multi-unit screen --1234, and Import only screen -- 1111.
For more information on password and security levels see “Changing the Control
Panel Security Levels” on page 70.
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Operating the Control Panel
Obtaining Library Status
The Overview and Tapes screens on the control panel provide library status. The
Overview screen displays a snapshot of the tape drive, robot activity, and load
port inventory (see Figure 24). The Tapes screen displays the inventory of all
elements in the library (see Figure 25 on page 68).
To display the Overview or Tapes screen, press the appropriate option on the
control panel. Note that these functions operate in On-line or Off-line modes.
Overview Screen
The Overview screen provides the following information:
■
Drive status
■
Activity
■
Load port content and status
6
1
2
3
4
5
Figure 24: Overview screen
66
1 Element number
4 Compressed-enabled
2 Bar code number
5 Write-enabled
3 Element status
6 Cartridge present
HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
Drive Status
The Drives area reports whether or not:
■
A tape drive has a cartridge
■
The cartridge is write-enabled or write-protected
■
Compression is enabled
It also provides status for:
■
Bar code labels
■
Drive states
■
Drive types
■
Media types
■
Drive serial numbers
■
Drive firmware level
■
Controller firmware level
■
SCSI IDs
■
Drive cleaning
For a more detailed view of drive status, press on the desired drive to display the
Tape Drive Status box (see Figure 25 on page 68). Use the arrow buttons at the
bottom of the box to scroll to other drives, if desired. To return to the Overview
screen, press the screen anywhere in the Tape Drive Status box, or press the
Back button (see Figure 25 on page 68).
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Operating the Control Panel
Figure 25: Tape drive status box
Activity Status
The Activity area shows the source element, the transport medium, and the
destination element involved in the activity. It also shows the current location of
the tape cartridge and the progress of the activity.
Load Port Status
The Load Port area identifies tape cartridges currently stored in either magazine
in the load port. Use the arrow button to view contents not currently displayed.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
Tapes Screen
The Tapes screen identifies the tape cartridges residing in the following elements
(see Figure 3-5):
■
Drives
■
Storage (fixed storage bins)
■
Load Port
■
Transport (gripper), and PTM
Figure 26: Tapes screen
Viewing Storage and Load Port Elements
The Drives, Storage, and Load Port categories might contain too many elements
to display at once. To scroll through these elements, use the arrow buttons at the
bottom of each category.
You can also expand the Drives, Storage, or Load Port list by touching a specific
category. To return to the start of the Tapes screen, press the Back button.
HP StorageWorks ESL9000 Series Tape Library User Guide
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Operating the Control Panel
Changing the Control Panel Security Levels
ESL 9000 Series library control panels have five levels of security:
■
Operator (O)—Provides access to the Operator set of screens and all
functions on the system bar.
■
Service (S)—Provides access to both the Operator and Service set of screens
and all functions on the system bar.
■
User (U)—Provides access to screens that are not password protected
(Overview and Tapes screens) and all functions on the status bar.
■
Import Only (I)—Provides access to Overview and Tapes screens and the
Load Port button on the system bar (no Stop or Standby).
■
Locked (L)—Provides access to Overview and Tapes screens only.
The security level indicator (lock icon O ) at the lower left corner of the
control panel indicates the current security level (O, S, U, I, or L).
Securing the Control Panel
When the User security level is set, access is restricted to the Operator and
Service screens. Because these screens control library configuration, testing, and
initializing functions, the User security level is the appropriate default condition
for routine library operation.
For more information about changing to a higher security level to access the
Operator or Service screens, see “Opening the Operator Screen” in Chapter 4.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operating the Control Panel
Changing Security Levels
To change security levels:
1. Press the Lock icon. The Password screen is displayed (see Figure 27).
Figure 27: Change password screen
2. Press the Security Level button for the desired level of security (Operator,
Service, User, Import Only, or Locked).
3. Enter a password if necessary. A password is required to enter a higher
security level than the current level.
4. Press the Enter button. A new screen verifies that the new security level has
been set successfully.
5. Press OK. The lock icon displays the new security level (O, S, U, I, or L).
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Operating the Control Panel
Note: This procedure is especially useful to change from the Operator or Service levels
to the User level after executing an Operator or Service level command.
If the control panel is accessed from the Operator (O) or Service (S) level, and no
activity has occurred for 15 minutes, it will return to the initial screen (Figure 22 on
page 60), and to the default security level.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
4
This chapter describes the commands found on the Operator screen of the library
control panel. Sections in this chapter include:
■
Opening the Operator Screen, page 74
■
Configuring the Library, page 76
■
Configuring Library Options, page 79
■
Calibrating the Library, page 83
■
Performing an Inventory, page 84
■
Moving Cartridges, page 85
■
Unloading a Drive, page 87
■
Unloading the Load Port, page 88
Note: The library must be off-line to perform any of the functions listed above. To
change the library status, press the Standby button on the control panel.
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Operator Commands
Opening the Operator Screen
To open the Operator screen:
1. Press the Operator tab. The control panel displays the password screen (see
Figure 28).
Note: To change passwords, see “Changing Security Levels” on page 71.
Figure 28: Operator password screen
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
2. To gain access to the Operator screen, enter the correct operator or service
password and press Enter (see Figure 29 on page 75). The default operator
password is 1234.
Figure 29: Operator screen
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75
Operator Commands
Configuring the Library
The Configure Library command lets you assign the following:
■
Library model number
■
Number of storage bins
■
Number of drives
■
Library SCSI ID
■
Tape drive SCSI ID
■
PTM configuration
Note: The serial number and IEEE ID fields are set automatically through the library
firmware.
To configure any of these attributes:
1. In the Operator screen, press the Configure Library button. The control
panel displays the Configure: Library screen (see Figure 30).
Figure 30: Configure: library screen (ESL9595 shown)
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
2. Press the Configure button. The control panel displays the Configure:
Library Settings screen (see Figure 31). Make sure that the library is off-line.
Figure 31: Configure: library settings screen (ESL9595 shown)
3. Press the Select button until you highlight the setting you want to change.
4. Using the arrow buttons, scroll through the available values for the setting.
5. Press the Change button to accept the new value.
6. Repeat step 3 through step 5 to make other changes.
7. Press the Back button to return to the Configure: Library screen.
The options you selected are now part of the library configuration.
Note: Not all model numbers are available from the GUI. If you are unable to find a
particular model number, refer to the configuration menu in the ESL LibDiag serial
diagnostics tool, which must be used to set the model number. Access LibDiag from
http://www.hp.com/support.
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Operator Commands
Caution: The model number is set at the factory and should be changed only
at the direction of an authorized service representative.
SCSI ID Assignment Guidelines
When selecting SCSI ID numbers, each SCSI device on the same bus must have a
unique number from 0 to 15. SCSI devices include the library robotics, the host
bus adapter, and the library tape drives.
If you set up the library with multiple SCSI buses, you can assign the same
number to two or more devices, provided each device is on a different SCSI bus.
Note: Power must be cycled for the new SCSI ID number to become effective.
PTM Configuration
To configure the optional PTM, refer to the HP StorageWorks ESL9000 Series
Pass-Through Mechanism Installation Guide that shipped with the PTM.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
Configuring Library Options
The Configure Options command lets you set the following:
■
Power-On State—Determines whether the library is on-line or in standby
mode when powered up (default is On-Line).
■
Auto Clean—Allows the library to perform drive cleaning tasks
automatically as needed (default is Disable).
Note: Cleaning should be done using your backup application software. Backup
application software must be compatible with the library auto clean feature to avoid
robot command conflicts. HP does not support preventive autocleaning operation.
■
Retries—Causes the library to retry a failed command automatically before
issuing an error message (default is Enable).
■
Barcode Labels—Turns bar code scanning on or off during inventory. This
option should be disabled when the library contains cartridges that are not
labeled (default is Enable).
■
Auto Inventory—Causes the library to perform an inventory whenever the
library is powered up (default is Enable).
Note: Before changing the Auto Load configuration option, check the
recommendations of your software application. It may need to manage tape importing
and exporting to maintain an accurate inventory.
■
Auto Load—Causes the library to automatically move cartridges in the load
port to empty storage bins as soon as the load port door closes (default is
Disable).
■
Temp. Detection—Enables or disables the over-temperature detection
warning and shutdown features of the library (default is Enable).
■
Power-On Security—Determines the library security level when powered up
(default is User).
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Operator Commands
Note: Before changing the Auto Drive Unload configuration option, check the
recommendations of your software application.
■
Auto Drive Unload—Causes the drive to unload a tape when a Move
Medium command is received (default in Enable).
■
Barcode Retries—Lets you set a number of attempts to read a bar code label
before giving up (default is 8).
■
Set StorageWorks Defaults—Returns all configure options to factory default
states.
Configuring a Library Option
To configure a library option:
1. From the Operator screen, press the Configure Options button. The control
panel displays the Configure: Options screen (see Figure 32).
Figure 32: Configure: options screen
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
2. Press the button for the desired option.
3. Using the arrow buttons, scroll through available values for the selected
option.
4. When the New Value box displays the desired value, press the Execute button
to apply the new value. The Current Value box displays the new value.
5. Repeat step 2 through step 4 to change other configuration options.
6. When you have finished making changes to library options, press the Back
button until you return to the initial Operator screen.
To return the library to the default values press the Set StorageWorks Defaults
button.
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Operator Commands
Viewing the Error Log
The library error log records library errors and the time they occurred (see
Appendix C for a listing of the error codes and descriptions). Because the library
has no system clock, the time stamps indicate uptime since the last power cycle.
Note: At the time an error occurs, the control panel will indicate the error, along with a
description of the error. After the error has been cleared, it can still be viewed from the
error log.
To view the error log:
1. From the Operator screen, press the Error Log button.
2. Using the arrow buttons, scroll through the available information.
3. To exit the error log, press the Back button to return to the initial Operator
screen.
Note: The error log provides SCSI sense data values and is a valuable diagnostics tool
for your authorized service provider.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
Calibrating the Library
The Calibrate Library command lets you calibrate the storage bins, the tape
drives, the load port, or the entire library. Calibrate the library during initial
installation and after any maintenance procedure.
To calibrate library elements:
1. From the Operator page, press the Calibrate Library button. The control
panel displays the Calibrate Library screen (see Figure 33).
2. Press the button for the calibration option you want.
Note: Pressing the Calibrate All button causes the drives, bins, and the load port to be
calibrated. This operation takes approximately 20 minutes.
The control panel displays a Command In Progress screen while the
calibration process is in progress.
3. When the calibration process is complete, repeat step 2 to perform another
calibration, if desired.
Figure 33: Calibrate library screen
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Operator Commands
Performing an Inventory
The Inventory Tapes command reads the bar code labels of the cartridges in the
tape drives, fixed storage bins, and the load port bins. All elements that contain
cartridges without labels are marked as full with no label.
To perform an inventory:
1. Press the Inventory Tapes button in the Operator screen. The control panel
displays a Command In Progress screen.
2. Press the Abort button to stop continuous running of the inventory process.
Otherwise, the process will continue until all storage elements have been
inventoried.
Note: The inventory process is also stopped if an error is detected or if the rear door is
opened. In this case, the control panel displays an error message.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
Moving Cartridges
The Move Cartridge command lets you move any tape cartridge in the library to
the destination you specify. This destination can be a storage bin, a tape drive, the
load port, the gripper, or the PTM.
Note: To move a cartridge from a tape drive when auto-drive unload is disabled, issue
an Unload Drive command. (See “Unloading a Drive” on page 87.)
To move a cartridge:
1. From the Operator screen, press the Move Cartridge button. The control
panel displays the Control: Move Cartridge screen, with the Source input
field active (see Figure 34).
Backspace
Button
Figure 34: Control: move cartridge screen
Note: Use the backspace button to erase a partial entry character by character
(1 Figure 34).
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Operator Commands
2. Identify the source element of the cartridge:
a. Press the appropriate source element button (Storage Bin, Drive, Load
Port, Gripper, or PTM). When you press an element type, the Range
box (below the Dest. box) displays the range of addresses.
b. Using the keypad, enter the address of the source element and then press
the Select button. The Source information is displayed in the Source box
and the Dest. box becomes active.
3. Identify the destination for the cartridge:
a. Press the appropriate destination element button (Storage Bin, Drive,
Load Port, Gripper, or PTM).
b. Using the keypad, enter the address of the destination element and then
press the Execute button. The Dest. box displays the destination
information and the move is initiated.
The control panel displays a Command In Progress dialog box with an Abort
button. The Move Cartridge command continues until completed unless you
press the Abort button to stop the operation.
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HP StorageWorks ESL9000 Series Tape Library User Guide
Operator Commands
Unloading a Drive
The Unload Drive command prepares a tape cartridge to be removed from a drive
by rewinding and ejecting the cartridge. After unloading the drive, remove the
tape cartridge using the Move Cartridge command.
To unload a drive:
1. From the Operator screen, press the Unload Drive button. The control panel
displays the Control: Unload Drive screen (see Figure 35).
Figure 35: Control: unload drive screen
2. Use the arrow buttons to highlight the desired drive and then press Execute.
The control panel displays a Command In Progress dialog box. The Unload
Drive command continues until completed unless you press the Abort button
to stop the operation.
HP StorageWorks ESL9000 Series Tape Library User Guide
87
Operator Commands
Unloading the Load Port
The Unload Imp/Exp command moves a tape cartridge from the load port to an
available storage bin. This option must be invoked after inserting a tape into the
load port whenever the library Auto Load feature is disabled. See “Configuring
Library Options”on page 79.
Note: You can also use the Move Cartridge command to unload the load port. This
command is especially useful if the destination of the move is important. For more
information about the Move Cartridge command, see “Moving Cartridges” on
page 85.
To unload the load port:
1. From the Operator screen, press the Unload Imp/Exp button. The control
panel displays a Command In Progress dialog box.
2. If it becomes necessary to stop the Unload command, press the Abort button.
88
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and
Troubleshooting
5
This chapter provides troubleshooting and maintenance information for the HP
StorageWorks ESL9000 Series tape library. Sections in this chapter include:
■
Troubleshooting Common Problems, page 90
■
Maintaining Tape Cartridges, page 98
■
Cleaning Tape Drives, page 100
■
Using HP StorageWorks Library and Tape Tools, page 102
HP StorageWorks ESL9000 Series Tape Library User Guide
89
Maintenance and Troubleshooting
Troubleshooting Common Problems
This section describes problems you might encounter during the setup and
operation of the HP StorageWorks ESL9000 Series tape library. Corrective
information is provided to help you resolve the problems.
Several of these problems produce error messages on the control panel called
sense data values. Sense data value messages consist of a number and a
description of the error. For a complete list of sense data values, see Appendix C,
“Sense Data Values.”
The troubleshooting information in this section includes the following topics:
■
Start Up Problems
■
Control Panel Problems
■
Robotics Problems
■
Operating Problems
■
Tape Drive Problems
Start Up Problems
Table 14 lists corrective actions for problems that might occur during start-up. If
the problems persist, contact your authorized service provider.
Table 14: Start Up Problems
Problem
The library does not
power on.
Corrective Action
■
■
■
■
The library or tape
drives do not respond
on the SCSI bus.
90
Make sure the power cord is connected to a
grounded electrical outlet.
Make sure that the power distribution assembly (left
rear corner of cabinet) circuit breaker is on.
Make sure that all power supplies are switched on.
Make sure that the power switch behind the slide
panel just below the control panel is on.
Make sure each SCSI device on the same SCSI bus has a
unique address and the last device is properly terminated
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
Table 14: Start Up Problems (Continued)
Problem
Corrective Action
During initialization,
the library reports
“Not Ready.”
■
One or more tape
drives fail to spin up
during start-up.
■
■
■
■
The library starts up in
standby mode.
Determine the failure type by checking any previous
error codes returned to the host computer.
Correct the cause of the error.
With the tape drive powered off, check all power
connections.
Make sure the correct number of drives is specified in
the library’s configuration.
Make sure the hot-swap switch is set correctly on the
drives that did not spin up.
Press the Standby button to verify that the library switches
to on-line mode. You can use the control panel to select
either on-line or standby mode at powerup.
Control Panel Problems
Table 15 lists corrective actions for control panel problems. If the problems
persist, contact your authorized service provider.
Table 15: Control Panel Problems
Problem
The control panel is
blank.
Corrective Action
■
■
■
■
■
The control panel does
not respond to touch.
An error message is
displayed.
Make sure the power cord is connected to a
grounded electrical outlet.
Make sure that the power distribution assembly (left
rear corner of cabinet) circuit breaker is on.
Make sure that all power supplies are switched on.
Make sure that the power switch behind the slide
panel just below the control panel is on.
Touch the GUI control panel to bring it out of sleep
mode.
Contact your authorized service provider.
■
Write down the details of the error message,
including the SK, ASC, and ASCQ numeric values.
■
Press OK to clear the message.
■
See Appendix C, “Sense Data Values,” for
instructions about resolving the error.
HP StorageWorks ESL9000 Series Tape Library User Guide
91
Maintenance and Troubleshooting
Robotics Problems
Table 16 lists corrective actions for robotics problems.
Table 16: Robotics Problems
Problem
The robot does not
move at powerup.
■
Make sure that all internal packing materials
(shipping brackets, foam pads, and tie wraps) have
been removed.
■
Check the Stop and Standby buttons to ensure the
library is on-line, and the Stop button is disabled.
The gripper partially
grips a tape cartridge.
Issue a Move Cartridge command to move the cartridge
from the gripper to an empty storage bin.
The bar code reader
on the gripper fails.
■
The robot times out or
fails during an
operation.
92
Corrective Action
■
Verify that nothing obstructs the reader.
Check for damaged or dirty bar code labels.
■
Restart the library.
■
Check that the tape cartridge involved in the
operation is properly positioned in the bin or drive,
and ready to be picked.
■
Check that the robot is not obstructed in any way.
■
Retry the operation.
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
Table 16: Robotics Problems (Continued)
Problem
The robot drops a
cartridge.
Corrective Action
■
Open the front door.
■
Retrieve the cartridge, check it for damage, orient it
properly, and place the cartridge in an empty storage
bin. (Do not try to place the cartridge in the gripper.)
Visually inspect the gripper and extension axis.
Perform an inventory following the instructions in
Chapter 4, “Operator Commands”, so that the library
records the position of the manually placed cartridge.
Recalibrate the library.
■
■
■
A cartridge is in the
gripper at start-up, or
when a Move
command is requested,
or after a Place
command is executed.
The gripper does not
have a cartridge after
completing a pick
command.
■
■
Use a Move command to move the cartridge from the
gripper to an empty slot.
Open the front door.
■
Manually remove the cartridge from the gripper and
place it in an empty bin.
■
■
Perform an inventory following the instructions in
Chapter 4, “Operator Commands”, so that the library
records the position of the manually placed cartridge.
Recalibrate the library.
■
Make sure there is a cartridge in the source location.
■
Retry the command
Recalibrate the library.
■
HP StorageWorks ESL9000 Series Tape Library User Guide
93
Maintenance and Troubleshooting
Operating Problems
Table 17 lists corrective actions for problems that might occur during library
operation. If the problem persists, contact your authorized service provider.
Table 17: Operating Problems
Problem
The host computer
cannot communicate
with the library, or one
or more of the drives.
Corrective Action
■
■
■
■
■
A tape cartridge is
reported as not
present.
Note: This message indicates that the gripper could not
sense a tape cartridge in a particular storage bin, even
though the inventory reports that it is present.
■
■
94
Make sure that the library is on-line.
This might be a SCSI bus time-out or a premature
disconnect problem.
Check cable connections, cable length, SCSI
addresses, and termination.
If the library is communicating via Fibre Channel,
then check for:
— Addressing issues
— Mapping issues
— Zoning
— Fibre Channel cable damage
— Proper installation and configuration of HBAs
— Up-to-date firmware and drivers
Restart the host and the library.
Check to see if the designated cartridge is present. If it
is, make sure it is properly seated. (For a tape drive,
make sure the cartridge is completely unloaded.)
Retry the command.
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
Table 17: Operating Problems (Continued)
Problem
A Move command
failed.
Corrective Action
■
Check the source and destination. The source should
hold the cartridge to be moved, and the destination
should be empty.
■
Make sure the gripper is empty and all actuators are
free of obstruction.
■
Make sure the library is on-line and the Stop button
is released.
■
Retry the command.
A flash memory error
is reported.
Contact your HP service representative.
A maximum
temperature exceeded
warning appears.
■
■
Ensure that the rear access panels are closed.
If the ambient temperature is too warm, then lower the
room temperature (see “Environmental Specifications”
on page 106).
■
Make sure the three fan units are operational; the
Normal LEDs should be lit.
■
Check temperatures and fan speed using the control
panel System Monitor functions.
Make sure that the air filter is clean.
■
■
Ensure that there are no obstructions to the air flow at
the fan inlet or exhaust.
■
Turn off the library and allow it to cool down. Lower
the room temperature, if possible, and increase
ventilation around the library.
Note: If the operating temperature is too high, the library
will automatically shut down until the temperature drops.
HP StorageWorks ESL9000 Series Tape Library User Guide
95
Maintenance and Troubleshooting
Tape Drive Problems
Table 18 lists corrective actions for tape drive problems. If the problem persists,
contact your authorized service provider.
Table 18: Tape Drive Problems
Problem
The library does not
recognize the tape
drive.
The tape drive does not
power up.
Corrective Action
■
Make sure all SCSI cabling is properly connected.
■
Verify correct SCSI termination.
■
Make sure the SCSI ID is correct.
■
Make sure firmware is up to date.
■
With the tape drive powered off, check all power
connections.
Make sure the correct number of drives is specified in
the library’s configuration.
Make sure that the drive’s hot-swap switch is set
correctly.
■
■
The amber LED is on.
Fatal or nonfatal errors
occur. The cause
cannot be determined.
Try to unload the tape cartridge, and then reinitialize the
tape drive by turning the drive power off, and then back
on. The green LED should flash. If reinitializing is
successful, the LEDs light steadily again and then go off.
■
Make sure all SCSI cabling is properly connected,
and that there are no bent pins.
■
Make sure the SCSI ID is correct.
Examine the media last used in the drive for damage.
Check the software error logs for drive or media
errors.
■
■
96
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
Tape Drive Interface LED Problems
Table 19 lists the corrective actions for tape drive interface LED problems. If the
problem persists, contact your authorized service provider.
Table 19: Tape Drive Interface LED Problems
Red Led
Green
Led
Condition
Action Required
ON
ON
Reserved
condition.
Contact your authorized service
provider.
ON
Flashing
Reserved
condition.
Contact your authorized service
provider.
ON
OFF
Drive power fail.
Toggle the hot-plug tape drive
switch to clear the condition. If
this is unsuccessful, contact your
authorized service provider.
OFF
ON
GOOD
None required
OFF
Flashing
SCSI bus
incompatible
components.
This indicates an LVD/HVD
incompatibility. Make sure all
components are LVD.
OFF
OFF
No power to tape
drive interface.
Make sure the hot-plug tape
drive switch is on. Reseat the
tape drive. Make sure the
library is powered on and the
correct number of tape drives is
configured.
Flashing
ON
Drive unhealthy
Make sure the drive leader is in
place and then reseat the tape
drive. If problem persists,
contact your authorized service
provider.
Flashing
Flashing
Drive inserted, in
the process of
becoming ready.
This is normal after the library
or tape drive power is turned
on for a short period of time. If
the problem persists, contact
your authorized service
provider.
Flashing
OFF
Microbridge
incompatibility.
Contact your authorized service
provider.
HP StorageWorks ESL9000 Series Tape Library User Guide
97
Maintenance and Troubleshooting
Maintaining Tape Cartridges
Note: In addition to the information provided in this manual, access the HP
StorageWorks SDLT Tape Drive Reference Guide, and the HP StorageWorks Ultrium
Tape Drive User’s Guide from http://www.hp.com/support for more information.
For longer life of recorded or unrecorded tape cartridges:
98
■
Do not carry cartridges loosely in a container that exposes them to
unnecessary physical shock. Dropping or bumping cartridges may dislodge
and damage internal components.
■
Store tape cartridges vertically in their protective cases until needed. Store
tape cartridges in a clean environment that duplicates the conditions of the
room in which they will be used.
■
Use tape cartridges in temperatures between 50°F to 104°F (10°C and 40°C).
■
If a tape cartridge has been exposed to extreme heat or cold, stabilize the tape
cartridge at room temperature for the same amount of time it was exposed for
up to 24 hours.
■
Keep cartridges out of direct sunlight and do not place tape cartridges near
electromagnetic interference sources, such as terminals, motors, and video or
X-ray equipment. Doing so may cause data on the tape cartridge to be altered
or erased.
■
Do not touch the tape medium or open the tape door unnecessarily. Dust and
skin oils can contaminate the tape, impact performance, and cause damage.
■
Store tape cartridges in a dust-free environment where the relative humidity is
between 20 percent and 80 percent. For longer tape cartridge life, store the
tape cartridge at 40 percent to 60 percent relative humidity.
■
Use only HP qualified bar code labels. Apply them only in the designated
areas of the tape cartridge, and do not apply more than one label at a time.
■
Follow guidelines provided by the tape cartridge manufacturer.
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
If a tape cartridge is dropped or damage is suspected, gently shake the tape
cartridge:
■
If it rattles, it is damaged. Restore the data on the tape cartridge by some
means other than by using the tape drive, and discard the damaged tape
cartridge.
■
If it doesn't rattle, check the tape leader inside the cartridge. To do this, open
the door on the rear of the tape cartridge by releasing the door lock. The tape
leader should be visible at the top-left of the tape cartridge.
Caution: Do not touch the tape leader or the tape medium. Dust or skin oils
can contaminate the tape, impact performance, and cause damage.
HP StorageWorks ESL9000 Series Tape Library User Guide
99
Maintenance and Troubleshooting
Cleaning Tape Drives
Use the guidelines in the following sections to clean your tape drives.
Cleaning SDLT Tape Drives
Be aware of the following:
■
Under normal conditions, the cleaning cartridge is effective for about 20
cleanings.
■
SDLT tape drives typically do not need regular cleaning, as their design
allows for minimal head contamination.
■
Use the cleaning tape only if the cleaning Alert light is on.
■
Use the cleaning tape more than once if a tape has severely contaminated the
drive heads. If the problem persists after two cleanings, and the cleaning tape
has not expired, contact your authorized service provider.
Note: Do not use a DLT cleaning tape (almond in color) in an SDLT drive. SDLT
cleaning tapes are gray and use a 7- or 8-character bar code label, CLNxxxS or
CLNxxxS1.
To clean the tape heads:
1. Move a cleaning cartridge into the drive. The tape drive automatically loads
the cartridge and cleans the heads.
During the cleaning cycle the drive’s green Ready LED flashes. At the end of
the cleaning cycle, the drive ejects the cartridge.
2. Remove the cleaning cartridge from the drive.
100
HP StorageWorks ESL9000 Series Tape Library User Guide
Maintenance and Troubleshooting
Cleaning Ultrium Tape Drives
Be aware of the following:
■
Ultrium tape drives have been developed to have a minimal cleaning
requirement.
Note: Only use HP-approved Ultrium cleaning cartridges.
■
An HP Ultrium Universal Cleaning Cartridge can be used up to 50 times. If
you are using an older HP Ultrium cleaning cartridge, check the
documentation that came with your media.
Caution: Only use HP Ultrium Universal Cleaning Cartridges in the Ultrium
460 tape drive.
■
If the cleaning cartridge is ejected immediately, then it has expired or is not an
Ultrium cleaning cartridge. Discard it and use a new one.
To clean the tape heads:
1. Move a cleaning cartridge into the drive. The tape drive automatically loads
the cartridge and cleans the heads.
During the cleaning cycle, the orange Use Cleaning Cartridge LED is on and
the drive’s green Ready LED flashes. At the end of the cleaning cycle, the
drive ejects the cartridge. The cleaning cycle can take up to five minutes.
2. Move the cleaning cartridge back to the proper storage bin.
HP StorageWorks ESL9000 Series Tape Library User Guide
101
Maintenance and Troubleshooting
Using HP StorageWorks Library and Tape Tools
To provide continued service to our customers, HP provides the HP StorageWorks
(L&TT) software application. L&TT is a diagnostic tool that is designed to aid in
the installation and maintenance of both HP tape devices and tape libraries. L&TT
includes several features designed to be used by both HP storage customers and
trained service personnel. The key features include:
■
Diagnostic tools for tape drive and tape automation devices that are designed
for simple troubleshooting.
■
Multiple options for retrieving and updating both the latest firmware and the
most current version of L&TT.
Periodic firmware image updates are released on the Internet. For optimal
performance, HP recommends that you update your system periodically with the
latest device firmware.
L&TT is available for download at no cost from the HP website at:
http://www.hp.com/support/tapetools
102
HP StorageWorks ESL9000 Series Tape Library User Guide
Specifications
A
This appendix lists characteristics and specifications of the HP StorageWorks
ESL9000 Series tape library. These characteristics and specifications are
categorized as follows:
■
Physical Characteristics, page 104
■
Performance Characteristics, page 106
■
Environmental Specifications, page 106
■
Safety and Regulatory Specifications, page 107
Note: For tape drive specifications, see the appropriate tape drive product manual.
HP StorageWorks ESL9000 Series Tape Library User Guide
103
Specifications
Physical Characteristics
Table 20 lists dimensions and other physical characteristics of the ESL9322 tape
library.
Table 20: Physical Characteristics (ESL9322)
Description
104
Specifications ESL9322
Width
40 in (101.6 cm)
Depth
29 in (74 cm)
Height
75 in (191 cm)
Weight
1072 lb (487 kg)
8-drive configuration without cartridges
Crated: 1307 lb (593 kg)
Maximum tape drives
8
Maximum tape cartridges
322
Drive type
SDLT 110/220 and 160/320
Ultrium 230 and Ultrium 460
Host-to-library
interface software
SCSI-2 medium changer command set
Power cord
2 standard, US, IEC 320 C19 female connector rated
at 125 VAC (NEMA 5-20P connector included
Host-to-tape drive
interface software
■
Library diagnostics
RS-232C service port for connecting to a field service
computer.
■
For SDLT and Ultrium 230: SCSI-2
For Ultrium 460: SCSI-3
HP StorageWorks ESL9000 Series Tape Library User Guide
Specifications
Table 21 lists dimensions and other physical characteristics of the ESL9595 tape
library.
Table 21: Physical Characteristics (ESL9595)
Description
Specifications ESL9595
Width
60 in (152 cm)
Depth
29 in (74 cm)
Height
75 in (191 cm)
Weight
1444 lb (655 kg)
16-drive configuration without cartridges
Crated: 1822 lb (827 kg)
Maximum tape drives
16
Maximum tape cartridges
595
Drive type
SDLT 110/220 and 160/320
Ultrium 230 and Ultrium 460
Host-to-library interface software
SCSI-2 medium changer command set
Power cord
2 standard, US, IEC 320 C19 female connector
rated at 125 VAC (NEMA 5-20P connector
included
Host-to-tape drive interface
software
■
Library diagnostics
RS-232C service port for connecting to a field
service computer.
HP StorageWorks ESL9000 Series Tape Library User Guide
■
For SDLT and Ultrium 230: SCSI-2
For Ultrium 460: SCSI-3
105
Specifications
Performance Characteristics
Table 22 lists the performance characteristics of the library.
Table 22: Performance Characteristics
Description
Specification
Average swap time
22 seconds, consisting of two Move Medium
commands
Inventory (fully loaded with
cartridges)
Less than 5 minutes
Environmental Specifications
Table 23 lists the power-environmental and mechanical-environmental
specifications of the library.
Table 23: Environmental Specifications
Description
Electrical inputs
Specification
Voltage
Frequency
Power consumption
Electrical connection to
power
Operating temperature
Dry bulb
Wet bulb
Thermal transition
Shipping and storage
temperature
Dry bulb
Wet bulb
Thermal transition
Relative humidity
Operating
Shipping and storage
106
90 VAC to 264 VAC
47 Hz to 63 Hz
VA max 1600 W,
1200W
IEC 320 C19 female
connector inside rear
door
59º to 90º F
(15º to 32º C)
77º F (25º C) max
18º F (11º C) per hour
-40º to 151º F (-40º to
66º C)
115º F (46º C) max
54º F (30º C) per hour
20% to 80%
non-condensing
5% to 95%
non-condensing
HP StorageWorks ESL9000 Series Tape Library User Guide
Specifications
Table 23: Environmental Specifications (Continued)
Description
Altitude
Specification
Operating
Shipping and storage
Sea level to 10,000 ft
(3,048 m)
Sea level to 12,000 ft
(3,657 m)
Heat dissipation
Operating
5500 BTU/hr
(1400 KCal/hr or
1600 W) for ESL9595
4125 BTU/hr
(1050 KCal/hr or
1200 W) for ESL9322
Acoustical noise (sound
power level)
Operating
Idle
8.10 Bel
7.63 Bel
Acoustical noise (pressure
@ bystander)
Operating
63 dB
Safety and Regulatory Specifications
The library carries the following Regulatory Agency product safety certifications.
Table 24: Regulatory and Product Safety Certifications
Description
Specification
UL Listed Mark
UL 1950 (standard for safety of
information technology equipment)
NEMKO GS Mark (Germany)
EN60950, IEC950 (standard for safety
of information technology equipment,
third edition)
CE Marking (European Union)
Low Voltage Directive, 73/23/EEC,
European Union
CUL Mark (Canadian UL)
CAN/CSA 22.2 No. 950 (standard for
safety of information technology
equipment)
Regulatory Series ID Number
ED1002, Class A
HP StorageWorks ESL9000 Series Tape Library User Guide
107
Specifications
108
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance
Notices
B
This appendix includes the following information:
■
Federal Communications Commission Notice, page 110
■
Canadian Notice (Avis Canadien), page 112
■
European Union Notice, page 112
■
BSMI Class A Notice, page 113
■
Japanese Notice, page 113
■
Laser Device, page 113
■
Laser Regulation Labels, page 115
HP StorageWorks ESL9000 Series Tape Library User Guide
109
Regulatory Compliance Notices
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide an
interference-free radio frequency spectrum. Many electronic devices, including
computers, generate RF energy incidental to their intended function and are,
therefore, covered by these rules. These rules place computers and related
peripheral devices into two classes, A and B, depending upon their intended
installation. Class A devices are those that may reasonably be expected to be
installed in a business or commercial environment. Class B devices are those that
may reasonably be expected to be installed in a residential environment (that is,
personal computers). The FCC requires devices in both classes to bear a label
indicating the interference potential of the device as well as additional operating
instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls into.
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not
have an FCC logo or FCC ID on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
110
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
■
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made
to this device that are not expressly approved by Hewlett-Packard Company may
void the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
Declaration of Conformity for products marked with the FCC logo United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
Regulatory Engineer, MS E-200
825 14th Street S.W.
Loveland, CO 80537
Or, call
(970) 898-1738
To identify this product, refer to the Part, Series, or Model number found on the
product.
HP StorageWorks ESL9000 Series Tape Library User Guide
111
Regulatory Compliance Notices
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
European Union Notice
Products bearing the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the
European Community and if this product has telecommunication functionality, the
R&TTE Directive (1999/5/EC).
Compliance with these directives implies conformity to the following European
Norms (in parentheses are the equivalent international standards and regulations):
112
■
EN 55022 (CISPR 22) - Electromagnetic Interference
■
EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity
■
EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics
■
EN61000-3-3 (IEC61000-3-3) - Power Line Flicker
■
EN 60950 (IEC 60950) - Product Safety
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
BSMI Class A Notice
Japanese Notice
Laser Device
All HP systems equipped with a laser device comply with safety standards,
including International Electrotechnical Commission (IEC) 825. With specific
regard to the laser, the equipment complies with laser product performance
standards set by government agencies as a Class 1 laser product. The product does
not emit hazardous light; the beam is totally enclosed during all modes of
customer operation and maintenance.
HP StorageWorks ESL9000 Series Tape Library User Guide
113
Regulatory Compliance Notices
Laser Safety Warnings
WARNING: To reduce the risk of exposure to hazardous radiation:
Do not try to open the laser device enclosure. There are no user-serviceable
components inside.
Do not operate controls, make adjustments, or perform procedures to the laser
device other than those specified herein.
Allow only HP authorized service technicians to repair the laser device.
Compliance with CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and
Drug Administration implemented regulations for laser products on August 2,
1976. These regulations apply to laser products manufactured from August 1,
1976. Compliance is mandatory for products marketed in the United States.
Compliance with International Regulations
All HP systems equipped with laser devices comply with appropriate safety
standards, including IEC825.
Laser Specifications
Table 25: Laser Specifications
Feature
114
Description
Laser type
Semiconductor GaAIAs
Wave length
780 nm +/- 35 nm
Divergence angle
53.5 degrees +/- 0.5 degrees
Output power
Less than 0.2 mW or 10,869 W m-2 sr-1
Polarization
Circular 0.25
Numerical aperture
0.45 inches +/- 0.04 inches
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
Laser Regulation Labels
Product Conformation Label
The product conformation label is on the rear panel of the library (see Figure 36).
Figure 36: Product conformation label
Laser Caution Label
The laser light caution label is near the laser (see Figure 37).
CAUTION
LASERLIGHT
DO NOT STARE INTO BEAM
670NM LASERDIODE
VORSICHT
1.0 MILLI WATT MAX
CLASS II LASER PRODUCT
LASERSTRAHLUNG, NICHT IN DEN
LIGHTSTRAHL
BLICKEN, SICHTBARE LASERSTRAHLUNG.
LASERKLASSE 2
Figure 37: Laser light caution label
Exposure Caution Label
The exposure caution label is on the laser (see Figure 38).
CAUTION
AVOID EXPOSUR
LASER LIGHT
EMITTED FROM
THIS APERTURE
Figure 38: Exposure caution label
HP StorageWorks ESL9000 Series Tape Library User Guide
115
Regulatory Compliance Notices
116
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
C
This appendix lists sense data values and descriptions. These values appear in
library error codes, as well as in the library error log.
HP StorageWorks ESL9000 Series Tape Library User Guide
117
Sense Data Values
Sense Data Values
Table 26 lists message information that can be sent from the library to a host
computer
■
Sense key
■
ASC
■
Additional Sense Code Qualifier (ASCQ)
■
Message name, description, and (potential) recovery action
■
Valid interfaces
— SCSI (host computer)
— DIAG (diagnostic port/computer)
— Both = SCSI and DIAG port
The message name and description might contain abbreviations as follows:
■
(A/D) Analog-to-Digital
■
(DEV) Device
■
(DIAG) Diagnostics
■
(LU) Logical Unit
■
(NVRAM) Nonvolatile RAM
■
(REQ’D) Required
Table 26: Sense Data Values (Hexadecimal)
Sense
Key
ASC
ASCQ
-none-
30
03
CLEANING CARTRIDGE INSTALLED
Indicates that the element contains a cleaning cartridge that is not
used-up. This is returned with the element status data, which has no sense
key.
-none-
80
01
DRIVE REQUIRES CLEANING
Tape drive indicates that drive needs cleaning. Clean the tape drive. This
is returned with element status data, which has no sense key.
00
00
00
NO ADDITIONAL SENSE INFORMATION
No recovery necessary.
118
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
02
04
00
LU IS NOT READY, CAUSE NOT REPORTABLE
Check library power. Retry command.
02
04
01
LOGICAL UNIT IN PROCESS OF BECOMING READY
Wait for library to complete initialization.
02
04
02
LOGICAL UNIT INIT REQUIRED
Element status or calibration unknown. Run an inventory command.
02
04
03
LU IS NOT READY, MANUAL INTERVENTION REQ’D
Initialization failed. Determine failure type by checking any previous error
code in the error log. Correct the cause of the failure and toggle Standby
button.
02
5A
01
OPERATOR MEDIUM REMOVAL REQUEST
Indicates that the element contains a cleaning cartridge that is used-up
and the library is unable to export the cleaning cartridge. Manually
unload the tape, and replace it with a new cleaning cartridge.
The load port door is open, so import/export elements can not be
accessed. Close the load port door.
02
80
00
DOOR IS OPENED INVENTORY MAY HAVE BEEN CORRUPTED
Close door and retry command. If the library is on-line, it executes its
initialization procedure. If not done automatically, run an inventory
command.
02
80
07
SYSTEM IS STOPPED (BUTTON IS CURRENTLY PUSHED)
The Stop button on the control panel was pressed. Press the Stop button
again to reactivate the robotics.
02
80
09
LOGICAL UNIT IS TURNED OFF-LINE
The library is ready to communicate with the diagnostic PC. Press the
Standby button on the control panel to place the library on-line.
04
80
00
GRIPPER AXIS INTERNAL FAIL
Upgrade firmware to latest revision.
Call your authorized service provider.
04
80
0A
NVRAM CHECKSUM FAILURE
Nonvolatile RAM contents are corrupted. Run the INITIALIZE
NON-VOLATILE CONFIG command and then a CALIBRATE ALL
command.
Call your authorized service provider.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
119
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
80
0F
LOW POWER ERROR
Check power connections, and check for failed power supplies.
04
80
11
MOTOR POWER FAILURE
Indicates motor power turned off for a reason not otherwise reported.
Toggle of the Stop button should clear.
If the motor power failure occurs after the action of closing the door, or
when the door is not latched, then upgrade firmware to latest revision.
Check door switches.
Check for one or more faulty Power Supply Modules.
04
80
23
BARCODE DECODER COMMUNICATION FAILURE
Unable to initialize decoder.Check cable connections around Y-axis
interconnect.
04
81
00
GRIPPER AXIS INTERNAL FAIL
Gripper axis code internal failure.
Contact your HP service representative.
04
81
54
GRIPPER TPU REGISTER FAILURE
Replace robotic controller board.
04
81
55
GRIPPER TPU RAM FAILURE
Replace robotic controller board.
04
82
00
ROTARY AXIS INERNAL FAIL
Upgrade firmware to latest revision.
Call your authorized service provider.
04
82
01
ROTARY TIMEOUT
The rotary axis did not reach the desired position within the time limit.
Retry the command. If the failure recurs, contact your authorized service
provider.
04
82
08
ROTARY HOME NOT FOUND
The home flag was not found. Run a CALIBRATE ALL command.
04
82
10
ROTARY INVALID START
The rotary axis has not been homed yet. Issue a CALIBRATE ALL
command.
Call your authorized service provider.
Upgrade firmware to latest revision.
120
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
82
20
ROTARY TEST FAILURE
Call your authorized service provider.
04
82
23
ROTARY POSITION OVERFLOW
The position step counter overflowed. Issue a CALIBRATE ALL
command.
04
83
00
EXTENSION INTERNAL FAILURE
Upgrade firmware to latest revision.
Extension axis code internal failure.
Call your authorized service provider.
04
83
01
EXTENSION TIMEOUT
Retry the command.
If failure recurs, then run extension self-test.
04
83
02
EXTENSION CURRENT FEEDBACK FAILURE
Determine if something is obstructing the extension axis motion.
Determine the cause of the obstruction by repeating the command that
failed. If a tape is colliding with a bin or drive, then issue a CALIBRATE
ALL command.
Visually inspect extension axis and belt, look for debris, excessive wear of
damage.
04
83
03
EXTENSION MECHANICAL POSITION ERROR
Determine if something is obstructing the extension axis motion.
Determine the cause of the obstruction by repeating the command that
failed. If a tape is colliding with a bin or drive, then recalibrating the
system may clear the condition.
Visually inspect extension axis and belt, look for debris, excessive wear of
damage.
04
83
08
EXTENSION HOME NOT FOUND
Check extension home sensor and flag.
Visually inspect extension axis and belt, look for debris, excessive wear of
damage.
04
83
20
EXTENSION TEST FAILURE
The value of the extension encoder did not change during the self-test.
Visually inspect extension axis and belt, look for debris, excessive wear of
damage.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
121
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
83
22
EXTENSION ENCODER FAILURE
The value of the extension encoder did not change during the self-test.
Visually inspect extension axis and belt, look for debris, excessive wear of
damage.
04
83
40
EXTENSION FORCE NOT REACHED
During calibration or pushing in a drive, the extension never reached its
intended force.
If error is occurring during a place to a drive, ensure drive is securely
installed.
04
83
41
EXTENSION FORCE OBJECT MISSING
During calibration or pushing in a drive, the extension never made
contact with any object.
Verify the electronic model number and configuration matches physical
configuration of library. This error will be returned if a bin is not installed,
which is expected by the model number configured.
If error is occurring during a drive calibration, ensure drive is securely
installed.
04
83
50
EXTENSION SENSOR FAIL
The Cartridge In Gripper (CIG) sensor was occluded unexpectedly during
calibration, inventory or pick/place.
Retry the command.
04
84
00
VERTICAL INTERNAL FAILURE
Vertical axis code internal failure.
Upgrade firmware to latest revision.
Call your authorized service provider.
04
84
03
VERTICAL MECHANICAL POSITION ERROR
Vertical axis did not reach desired position.
Retry command.
Determine if something is obstructing the vertical axis motion. Determine
the cause of the obstruction by repeating the command that failed. If a
tape is colliding with a bin or drive, then a CALIBRATE ALL command
may clear the condition.
122
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
84
08
VERTICAL HOME NOT FOUND
Vertical axis did not reach the home position.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
04
84
20
VERTICAL TEST FAILURE
The value of the vertical encoder did not change during the self-test.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
04
84
22
VERTICAL ENCODER FAILURE
The value of the vertical encoder did not change during the self-test.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
04
84
23
VERTICAL POSITION OVERFLOW
The position step counter overflowed.
Issue a CALIBRATE ALL command.
04
84
30
VERTICAL MAPPING FAILURE
Scanner was unable to detect vertical target during calibration.
Determine which target (drive, bin, load port) is not mapping. Inspect
target for scratches, bends, wear, etc.
Invoke CALIBRATE ALL command from control panel.
04
85
00
HORIZONTAL INTERNAL FAILURE
Horizontal axis code internal failure.
Upgrade firmware to latest revision.
Call your authorized service provider.
04
85
03
HORIZONTAL MECHANICAL POSITION ERROR
Horizontal axis did not reach desired position.
Retry command.
Determine if anything is obstructing the horizontal motion. If a tape is
colliding with a bin or drive, then run a CALIBRATE ALL command.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
123
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
85
08
HORIZONTAL HOME NOT FOUND
Horizontal axis did not reach the home position.
Issue CALIBRATE ALL and retry operation.
Check vertical sensors and flag.
04
85
20
HORIZONTAL TEST FAILURE
The value of the horizontal encoder did not change during the self-test.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
Issue CALIBRATE ALL and retry operation.
04
85
22
HORIZONTAL ENCODER FAILURE
The value of the horizontal encoder did not change during the self-test.
Visually inspect vertical axis and belt, look for debris, excessive wear, or
damage.
04
85
23
HORIZONTAL POSITION OVERFLOW
The position step counter overflowed.
Issue a CALIBRATE ALL command.
04
85
30
HORIZONTAL MAPPING FAILURE
Scanner was unable to detect horizontal target during calibration.
Determine which target (drive, bin, load port) is not mapping. Inspect
target for scratches, bends, wear, etc.
Invoke CALIBRATE ALL from control panel.
04
88
01
MAXIMUM TEMPERATURE EXCEEDED
Library turns off and remains off until the temperature returns to an
acceptable level 59 to 90oF (15 to 32oC).
Check fans, look for airflow obstructions, and make sure ambient room
temperature is sufficiently cool.
04
8B
00
PASSTHRU INTERNAL FAILURE
Upgrade firmware to latest revision.
Call your authorized service provider.
04
8B
02
PASSTHRU CURRENT FEEDBACK FAILURE
The pass-through axis is obstructed. Check for obstructions (cables, etc.).
Disconnect unit from power and then manually move the axis to ensure it
moves freely between cabinets, with no binding or undue friction.
124
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
8B
03
PASSTHRU MECHANICAL POSITION ERROR
Check for obstructions (cables, etc.).
Disconnect unit from power then manually move the axis to ensure it
moves freely between cabinets, with no binding or undue friction.
Retry command.
04
8B
08
PASSTHRU HOME NOT FOUND
Check for obstructions (cables, etc.).
Disconnect unit from power then manually move the axis to ensure it
moves freely between cabinets, with no binding or undue friction.
04
8B
20
PASSTHRU TEST FAILURE
Check for obstructions (cables, etc.).
Disconnect unit from power then manually move the axis to ensure it
moves freely between cabinets, with no binding or undue friction.
04
8B
22
PASSTHRU ENCODER FAILURE
The value of the pass-through encoder did not change during the self-test.
Check the motor encoder connection.
Check for obstructions (cables, etc.).
Disconnect unit from power then manually move the axis to ensure it
moves freely between cabinets, with no binding or undue friction.
04
8B
51
PTM ELECTRONICS NOT PRESENT
The library backplane needs to be upgraded. Call your authorized
service provider.
04
8C
06
LOAD PORT DOOR OPEN
Load port door unlocked but failed to open
04
8D
24
HANDLE HARDWARE
Stepper was unable to reach destination (open or close). Retry command.
If the failure recurs, run drive handle Self-test.
04
8E
01
FLASH MEMORY UNABLE TO IDENTIFY
Flash is soldered onto the board. Contact your HP service representative.
04
8E
02
FLASH MEMORY UNABLE TO ERASE
Flash is soldered onto the board. Contact your HP service representative.
04
8E
03
FLASH MEMORY UNABLE TO PROGRAM
Flash is soldered onto the board. Contact your HP service representative.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
125
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
04
F3
02
DRIVE COMMUNICATION TIMEOUT
The library is unable to communicate with a drive. Reseat drive module.
04
F3
11
DRIVE HANDLE NOT OK
The tape drive is reporting that the handle cannot open. (This might
indicate that a cartridge is present that has not been unloaded.)
05
1A
00
PARAMETER LIST LENGTH ERROR
Make sure the software supports the library and has the latest patches
and updates.
05
20
00
INVALID COMMAND OPERATION CODE
Make sure the backup software supports the library, and has the latest
patches.
05
21
01
INVALID ELEMENT ADDRESS
Make sure the backup software supports the library, and has the latest
patches.
05
24
00
INVALID FIELD IN COMMAND DATA BLOCK
Make sure the backup software supports the library, and has the latest
patches.
05
25
00
LOGICAL UNIT IS NOT SUPPORTED
Check that the library is configured correctly in the software.
05
26
00
INVALID FIELD IN PARAMETER LIST
Make sure the backup software supports the library, and has the latest
patches.
05
26
02
PARAMETER VALUE INVALID
Make sure the backup software supports the library, and has the latest
patches.
If using the diagnostic utility, check parameters used in last command,
and try again.
126
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
05
30
03
Message Name/Description
CLEANING CARTRIDGE INSTALLED
One of the following conditions exist:
■
A cleaning cartridge cannot be removed from a drive because it is
being used in a cleaning operation.
■
A cartridge cannot be placed into the drive because the drive is
being cleaned.
■
A cartridge cannot be placed into an empty storage element
because it is reserved for a cleaning cartridge that is currently in use
in a drive cleaning operation.
05
39
00
SAVING PARAMETERS NOT SUPPORTED
Make sure the backup software supports the library, and has the latest
patches.
05
3A
00
MEDIUM NOT PRESENT
The inventory indicated that a cartridge was in this bin but no cartridge
was sensed by the gripper when it attempted to pick it.
Retry the command.
Check for proper seating of the cartridge.
If cartridge is truly not present, run inventory command.
It might also indicate that the tape is not ready to be picked from the drive
because the tape is not fully unloaded.
If the problem persists on an DLT drive, check the function of the tape
drive handle assembly. Manually unload the tape.
05
3B
0D
MEDIUM DESTINATION ELEMENT FULL
According to inventory, already contains a cartridge. If the destination is
truly empty, issue an inventory command and retry the MOVE command.
If the destination was full, retry the operation using an empty element as
the destination.
05
3B
0E
MEDIUM SOURCE ELEMENT EMPTY
According to inventory, source does not contain a cartridge. If the source
is truly full, issue an inventory command and retry the MOVE command. If
the source was truly empty, then retry the operation using a full element
as the source.
HP StorageWorks ESL9000 Series Tape Library User Guide
127
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
05
4E
00
OVERLAPPED COMMANDS ATTEMPTED
Due to a second command being sent from the same host before a
previous command has completed, the previous command has been
aborted. This can also occur when executing off-line commands via the
control panel and DIAG port simultaneously.
Do not run backup software and diagnostic software at the same time.
05
53
02
MEDIUM REMOVAL PREVENTED
PREVENT MEDIUM REMOVAL command was executed and command
was received to export cartridge. Attempt to move cartridge from
software. If unsuccessful, close software and try again from the GUI
control panel. If still unsuccessful, disconnect from host, power-cycle, and
retry the operation from the GUI control panel.
05
80
01
TRANSFER FULL - COMMAND CANNOT BE EXECUTED
Gripper has cartridge in it. Move cartridge to empty storage bin using
MOVE command. Retry command.
05
80
22
ELEMENT CONTENTS UNKNOWN
The contents of an element address are unknown. Issue an inventory
command.
05
82
11
ROTARY INVALID COMMAND
Rotary axis was commanded to a position out of its legal range. This is
an internal code failure.
05
83
11
EXTENSION INVALID COMMAND
Extension axis was commanded to a position out of the libraries
mechanical limits.
Upgrade firmware to latest revision.
Recalibrate the library.
If occurred when system was online, call your authorized service provider.
05
84
11
VERTICAL INVALID COMMAND
Vertical axis commanded to position out of library mechanical limits.
Calibrate the library.
Upgrade firmware to latest revision.
If occurred when system was online, call your authorized service provider.
128
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
05
85
11
HORIZONTAL INVALID COMMAND
Horizontal axis commanded to position out of library mechanical limits.
Calibrate the library.
Upgrade firmware to latest revision.
If occurred when system was online, call your authorized service provider.
05
8A
02
UNCALIBRATED POSITION
Library requires calibration. Run a CALIBRATE ALL command.
05
8B
11
PASSTHRU INVALID COMMAND
Pass-through axis was commanded to a position out of the libraries
mechanical limits. Run a CALIBRATE ALL command.
05
F0
01
RESERVATION CONFLICT
Internal firmware error. Report this occurrence and previous command (if
known) to your HP service representative.
Upgrade firmware to the latest revision.
05
F1
00
COMMAND UNSPECIFIED
Internal firmware error. Report this occurrence and previous command (if
known) to your HP service representative.
Upgrade firmware to the latest revision.
05
F1
01
COMMAND HEAP OVERFLOW
Internal firmware error. Report this occurrence and previous command (if
known) to your HP service representative.
Upgrade firmware to the latest revision.
05
F1
02
UNRECOGNIZED COMMAND
Internal firmware error. Report this occurrence and previous command (if
known) to your HP service representative.
Upgrade firmware to the latest revision.
05
F1
03
COMMAND REGISTER ERROR
Internal firmware error. Report this occurrence and previous command (if
known) to your HP service representative.
Upgrade firmware to the latest revision.
05
F3
00
COMMUNICATION INTERNAL FAILURE
Internal drive communication port code or hardware failure. Reseat drive
module.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
129
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
06
28
01
IMPORT OR EXPORT ELEMENT ACCESSED
Information message.
Load port door has been closed.
06
29
00
POWER-ON, OR BUS DEVICE RESET OCCURRED
Informational message. If power on occurs, the host user should assume
the inventory might have been corrupted, and should run a CALIBRATE
ALL command.
06
29
01
POWER-ON OCCURRED
Informational message
06
29
02
SCSI BUS RESET OCCURRED
Informational message
06
29
03
BUS DEVICE RESET OCCURRED
Informational message
06
29
04
INTERNAL DEVICE RESET OCCURRED
Informational message
06
2A
01
MODE PARAMETERS CHANGED
Mode parameters might have changed due to another host issuing a
MODE SELECT command.
06
54
00
SCSI TO HOST SYSTEM INTERFACE FAILURE
Possible SCSI bus time-out or premature disconnect.
Check cable connections and cable length.
06
80
00
DOOR WAS OPENED INVENTORY MAY HAVE BEEN CORRUPTED
Close door. If not done automatically, run an inventory command.
06
80
07
SYSTEM STOP BUTTON WAS PRESSED (MAY CURRENTLY BE
PRESSED)
The Stop button on the control panel was pressed. Press the Stop button.
Retry command.
06
80
08
LOGICAL UNIT TURNED ON-LINE
The library is ready to communicate with the host computer. Press the
Standby button on the control panel to take the library off-line.
06
80
09
LOGICAL UNIT STANDBY BUTTON WAS PRESSED
Retry command.
130
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
06
80
0E
DATA TRANSFER CHANGED
A drive has been inserted into the library.
06
88
00
WARNING SAFE TEMPERATURE EXCEEDED
This is only a warning that the temperature in the library exceeds the
normal operational temperature 96.8oF (36oC).
Check fans, look for airflow obstructions, and make sure ambient room
temperature is sufficiently cool.
0B
00
00
SCSI ABORT
Command aborted because host sent SCSI Abort Message.
0B
08
00
LOGICAL UNIT COMMUNICATION FAILURE
Check cables. Ensure library is turned on. Retry command.
0B
08
01
LIBRARY COMMUNICATION TIME-OUT
ER_LU_COM_TO
Retry command.
0B
30
00
INCOMPATIBLE MEDIA
An attempt was made to move media to a destination element that is
incapable of receiving it. Make sure that you are using media that is
compatible with your drive and library.
0B
43
00
SCSI MESSAGE ERROR
Make sure the backup software supports the library, and has the latest
patches.
0B
45
00
SELECT OR RE-SELECT FAILURE
Library timed out trying to reselect host. Make sure host is powered up
and on-line.
0B
47
00
SCSI PARITY ERROR
SCSI Parity Error detected. Check SCSI cable connections, cable length,
and termination.
0B
48
00
INITIATOR DETECTED ERROR
Initiator Detected Error Message was received from the host.
0B
80
01
TRANSFER FULL - AT END OF PLACE
Gripper has cartridge in it at end of a place operation (Move Medium
with a target other than the Transfer). Move cartridge to empty storage
bin using MOVE command.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
131
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
0B
80
06
TRANSFER EMPTY - COMMAND ABORTED
Gripper does not contain cartridge at end of pick portion of MOVE
command.
Check location of cartridge used in operation.
Retry operation.
0B
80
0B
COMMAND ABORTED BY USER
Informational message. No action is necessary.
0B
80
0D
CARTRIDGE IS ONLY PARTIALLY GRIPPED (ONLY SEEN IN
THE FRONT SENSOR)
Issue a MOVE command to move the cartridge from the transfer element
to an empty storage element.
0B
80
10
LOAD RETRY FAILED
Library was unable to successfully load the drive, even after retries. Check
drive alignment. Reseat the drive. If the problem continues, drive might
need servicing.
0B
81
01
GRIPPER TIMEOUT
Gripper did not reach desired position.
0B
81
04
GRIPPER OPEN FAILURE
Gripper did not reach open position.
If this failure occurs after closing the door, or when the door is not
latched, then upgrade to the latest revision of firmware.
0B
81
05
GRIPPER CLOSE FAILURE
Gripper did not reach close position.
If this failure occurs after closing the door, or when the door is not
latched, then upgrade firmware to latest revision.
0B
81
51
UNABLE TO PICK CARTRIDGE
Cartridge was sensed in front gripper sensor, but was unable to seat
cartridge in the rear gripper sensor. Check that gripper sensors are
working and/or that tape was ejected far enough.
0B
82
04
ROTARY FRONT FAILED
The rotary move to the front position failed.
Retry the command.
132
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
0B
82
05
ROTARY BACK FAILURE
The rotary move to the back position failed. Retry the command. If the
failure recurs, issue a SELF-TEST command.
Replace the robotics controller.
0B
83
01
EXTENSION TIMEOUT
Extension axis did not reach desired position.
Retry command.
0B
83
10
EXTENSION INVALID ACTUATOR START POSITION
Extension axis position is unknown. Issue a CALIBRATE ALL
command.
Upgrade firmware to latest revision.
Call your authorized service provider.
0B
84
01
VERTICAL TIMEOUT
Vertical axis did not reach desired position within the time limits.
Retry command.
0B
84
10
VERTICAL INVALID ACTUATOR START POSITION
Position of vertical axis is unknown. Issue a CALIBRATE ALL
command.
Upgrade firmware to latest revision.
Call your authorized service provider.
0B
85
01
HORIZONTAL TIMEOUT
Horizontal axis did not reach desired position within the time limits.
Retry command.
0B
85
10
HORIZONTAL INVALID ACTUATOR START POSITION
Position of horizontal axis is unknown. Issue a CALIBRATE ALL
command.
Upgrade firmware to latest revision.
Call your authorized service provider.
0B
8B
01
PASSTHRU TIMEOUT
Pass-through axis did not reach desired position. Retry command.
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
133
Sense Data Values
Table 26: Sense Data Values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
0B
8B
10
PASSTHRU INVALID ACTUATOR START POSITION
Pass-through axis position is unknown. Issue a CALIBRATE ALL
command.
Upgrade firmware to latest revision.
Call your authorized service provider.
0B
8B
60
PTM FULL
The PTM contains a cartridge. Issue a command to retrieve the cartridge
from the PTM and place it in either a bin or a tape drive.
0B
8C
01
LOAD PORT TIMEOUT
The load port door was unlocked, but did not leave its current position
before time-out (30 seconds). This might be due to the door being stuck,
or in the case of a close operation, the operator not moving the door.
0B
8C
09
LOAD PACK DETENT FAILURE
The load pack bin detention spring is unable to hold or release the
cartridge. This is detected during a place if the tape does not stay seated
in the pack or during a pick if the tape does not eject from the pack.
0B
8D
01
DRIVE HANDLE TIMEOUT
Drive handle did not reach commanded position within time limits.
Retry the command.
0B
8F
00
LIBRARY UNIT COMMAND TIMED OUT
Verify that communications to the library still exists by issuing another
command. Check cabling.
134
Message Name/Description
HP StorageWorks ESL9000 Series Tape Library User Guide
Capacity on Demand
D
The HP StorageWorks ESL9322 and ESL9595 tape libraries ship with the
maximum number of physical storage slots available. However access to these
slots requires an upgrade key for the library to recognize them.
ESL9322:
■
222 slots (standard)
■
Upgrade to 322 slots
ESL9595:
■
400 slots (standard)
■
Upgrade to 500 slots
■
Upgrade to 595 slots
Note: To purchase a slot upgrade kit, contact your HP authorized reseller or sales
representative.
HP StorageWorks ESL9000 Series Tape Library User Guide
135
Capacity on Demand
Upgrading Your Capacity
After you obtain your upgrade key, you can upgrade the capacity of your library:
1. Make sure all jobs running on the library have been stopped, and then place
the library into Standby mode.
2. Ensure that you have the upgrade key.
3. Touch the License tab on the control panel.
Figure 39: License screen (ESL9595 shown)
4. Enter the number of bins you are upgrading to and then press Select.
5. Enter the license number provided to you by HP.
6. Press Change/Execute.
The library automatically updates the configuration to the number of bins
provided by the license key.
136
HP StorageWorks ESL9000 Series Tape Library User Guide
Capacity on Demand
If you receive an error message:
1. Verify that the license number you entered is correct and enter it again.
2. Contact your HP sales representative.
Note: Application software may need to be closed and restarted and the library
reconfigured to work properly with the newly enabled bins.
HP StorageWorks ESL9000 Series Tape Library User Guide
137
Capacity on Demand
138
HP StorageWorks ESL9000 Series Tape Library User Guide
index
A
Set StorageWorks Default 81
Standby 57, 58, 62, 70, 91, 92, 119, 130
Stop 62, 64, 70, 92, 95, 119
Storage Bin 86
Tape Drive 86
Unload Drive 87
Unload Imp/Exp 88
User 71
additional sense code qualifier 118
ASC 118
ASCQ 118
authorized reseller, HP 14
B
Index
C
Index
bar code 30, 40, 47, 48, 49, 50, 52, 54, 56
buttons
Abort 64, 84, 86, 87, 88
Back 62, 64, 69, 77, 81
Backspace 85
Calibrate All 83
Calibrate Library 83
Change 77
Configure 77
Configure Library 76
Configure Options 80
Contrast 62
Execute 81, 86
Forward 62, 63
Gripper 86
Home 62, 64
Import Only 71
Inventory Tapes 84
Load Port 54, 62, 70, 86
Locked 71
Move Cartridge 85
Operator 71
PTM 86
Select 71, 77, 86
Service 71
HP StorageWorks ESL9000 Series Tape Library User Guide
cabinet 19
front view 20
rear view 22
calibration 83
capacity upgrade 135, 136
characteristics
performance 106
physical 104
commands
CALIBRATE LIBRARY 83
CONFIGURE LIBRARY 76
CONFIGURE OPTIONS 79
INVENTORY TAPES 84
MODE SELECT 130
MOVE 127
MOVE CARTRIDGE 85, 86, 87
MOVE MEDIUM 80, 128, 131, 132
PREVENT MEDIUM REMOVAL 128
REZERO UNIT 120, 123, 133, 134
SELF-TEST 133
UNLOAD 88
UNLOAD DRIVE 85, 87
UNLOAD IMP/EXP 88
139
Index
common problems and solutions 90
configuration 76
library options 79
library settings 77
SCSI ID assignment 78
control panel 28, 60
features 62
functions 60, 61
initial screen 60
problems 91
securing 70
security levels 70
using 60
conventions
document 10
equipment symbols 11
text symbols 10
D
data values 118
document
conventions 10
E
environmental specifications 106
equipment symbols 11
European Union Notice 112
exposure caution label 115
F
features and benefits 18
front panel 19
front view 20
G
getting help 13
gripper 19
components
extension axis assembly 29
gripper assembly 29
horizontal drive motor 29
140
vertical carriage assembly 29
H
help, obtaining 13
HP
authorized reseller 14
storage website 13
technical support 13
I
inventory 84
L
laser caution label 115
LEDs
Normal 95
library
components 19
cabinet 19
control panel 28
front panel 19
rear cabinet 22
robotics 29
tape cartridges 35
configurations 18
controls 64
drive types 17
elements 83
calibrate 83
messages 118
model numbers 17
models 16
options 79
configuring 80
settings 77
status 66
activity status 68
drive status 67
load port status 68
overview screen 66
storage and load port elements 69
HP StorageWorks ESL9000 Series Tape Library User Guide
Index
tapes screen 69
load pack 56
installation and removal 56
load port 36, 55
button 55
location
ESL9322 20
ESL9595 21
magazine 55
opening 54
operating 55
tape cartridge 55
unloading 88
M
manageability 18
mixed media 30
model numbers 17
models 16
MOVE 58
moving cartridges 85, 88
multi-unit operation 28
O
operating problems 94
operator screen 74
opening 74
optional PTM 36
P
pass-through mechanism 18
performance characteristics 106
performing an inventory 84
physical characteristics 104
power switch
location
ESL9322 20
ESL9595 21
preserving tape cartridges 100
PTM 18
HP StorageWorks ESL9000 Series Tape Library User Guide
R
rack stability, warning 12
rear view 22
recovery action 118
regulatory 107, 109
robotics 29
problems 92
S
screen
calibrate library 83
configure 76
exiting 64
initial 60
library settings 77
move cartridges 85
multi-unit 60
navigating 63
opening 63
operator 60, 74, 75
options 80
overview 60
password 74
service 60
tapes 60
unload drives 87
SCSI
breakouts 43
SCSI ID assignment 78
security levels 65
changing 70, 71
sense data 117
sense key 118
serviceability 18
slot upgrade 135, 136
specifications
environmental 106
performance 106
physical 104
regulatory 107
safety 107
141
Index
start-up problems 90
storage and load port elements 69
symbols in text 10
symbols on equipment 11
T
tape cartridge locations
ESL9322 24
ESL9595 26
tape cartridges
inserting 72
installation and removal 56
installing 56
mixed media 30
moving 85
tape drive cleaning 36
tape drives 30, 32
LTO Ultrium 31
mixed media 30
SDLT 31
unloading 87
tapes screen 69
technical support, HP 13
text symbols 10
troubleshooting
control panel problems 91
operating problems 94
142
robotics problems 92
sense data values 117
start-up problems 90
U
unload a drive 87
unload the load port 88
V
valid interfaces 118
both 118
DIAG 118
SCSI 118
W
warning
defined 10
laser safety 114
load port door 54
rack stability 12
symbols on equipment 11
websites
HP storage 13
HP technical support 13
library & tape tools 102
HP StorageWorks ESL9000 Series Tape Library User Guide