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- HP (Hewlett-Packard)
- Compaq nx9100 Notebook PC
- User manual
HP EXPANSION BASE 344524-001 User's Manual
Add to my manuals74 Pages
HP EXPANSION BASE 344524-001 is a versatile accessory designed to enhance your HP Compaq Business Notebook nx9100 Series; HP Pavilion zd7000, zv5000, and zx5000 Series notebook PCs; and the Compaq Presario R3000 Series notebook PC. With its array of features, it transforms your workspace, providing a more efficient and organized setup.
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Maintenance and Service
Guide
HP Notebook Expansion Base
Document Part Number: 344524-001
January 2004
This guide is a troubleshooting reference used for maintaining and servicing the HP Notebook Expansion Base. It provides comprehensive information on identifying Expansion Base features, components, and spare parts; troubleshooting problems; and performing disassembly procedures.
© Copyright 2004 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Notebook Expansion Base
First Edition January 2004
Document Part Number: 344524-001
Contents
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–3
1.3 Wireless Accessories. . . . . . . . . . . . . . . . . . . . . . . . . 1–9
1.4 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Before Replacing Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 HP Notebook Expansion Base
Major Components . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–2
4.4 Packaging and Transporting Precautions . . . . . . . . . 4–3
4.5 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–4
4.6 Grounding Equipment and Methods . . . . . . . . . . . . . 4–5
Maintenance and Service Guide iii
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.4 Base Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
5.5 Upper Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.6 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.7 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.8 Front Tray Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.9 Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.10 Expansion Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.11 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.12 Front Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
iv Maintenance and Service Guide
1
Product Description
The HP Notebook Expansion Base expands the connectivity of HP Compaq Business Notebook nx9100 Series; HP Pavilion zd7000, zv5000, and zx5000 Series notebook PCs; and the
Compaq Presario R3000 Series notebook PC. The Expansion
Base provides an efficient, less-cluttered work environment, improved cable management, and wireless peripherals. It eliminates the need to purchase a separate monitor, external speakers, USB hub, and a wireless keyboard and mouse kit.
HP Notebook Expansion Base
Maintenance and Service Guide 1–1
Product Description
1.1 Features
■
■
■
■
■
■
■
■
AC power (charges attached notebook while docked)
Supports panel sizes up to 17” wide
Altec Lansing speakers
Wireless keyboard
Wireless mouse
Wireless keyboard/mouse receiver
Security slots
❏
❏
❏
❏
Connectors:
❏
❏
❏
❏
❏
Expansion cable
S/PDIF (Sony/Philips Digital Interface) audio connector
Audio out/Headphone jack
Composite out
RJ-11 (modem) connection (from wall to
Expansion Base)
❏ RJ-11 (modem) connection (from Expansion Base to notebook)
RJ-45/Ethernet port
Six Universal Serial Bus (USB) 2.0 connectors
S-Video out
Serial port
1–2 Maintenance and Service Guide
Product Description
1.2 External Components
The external components on the front panel of the
Expansion Base are shown below and described in Table 1-2.
Front components
Maintenance and Service Guide 1–3
Product Description
2
3
4
5
6
Item Component
1 Expansion cable
Stereo speaker assembly
Volume down button
Mute button
Volume up button
Connection indicator light
Table 1-2
Front Components
Function
Connects the HP Notebook Expansion Base to the notebook computer.
Produces stereo sound from the notebook.
Lowers system volume.
Mutes or restores volume.
Increases system volume.
Glows solid blue when the notebook is connected correctly.
1–4 Maintenance and Service Guide
Product Description
The external components on the right side of the Expansion Base are shown below and described in Table 1-3 .
Item Component
1
2
Audio out/Headphone jack
USB connectors (3)
3 Vent
4
Right-side components
Table 1-3
Right-Side Components
Kensington security cable slot
Function
Connects optional headphone or powered stereo speakers.
Connect optional USB 2.0 devices.
Allows airflow to cool internal components.
Ä To prevent overheating, do not obstruct the vents.
Connects an optional security cable.
✎
The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.
Maintenance and Service Guide 1–5
Product Description
The external components on the rear of the Expansion Base are shown below and described in Table 1-4.
Rear components
1–6 Maintenance and Service Guide
Product Description
9
2
3
4
5
Item Component
1 Expansion cable
6
7
8
RJ-11 jack
Vents (2)
USB connectors (3)
RJ-45 network jack
RJ-11 jack
Table 1-4
Rear Panel Components
S/PDIF (Sony/Philips
Digital Interface) audio connector
TV out/Composite jack
Function
Connects the Expansion Base to a notebook computer.
Connects a modem cable from the
Expansion Base to a notebook.
Allow airflow to cool internal components.
Ä To prevent overheating, do not obstruct the vents.
Connect optional USB 2.0 devices
Connects an Ethernet network cable from the Expansion Base to an RJ-45 wall jack.
Connects the Expansion Base to an RJ-11 telephone wall jack.
Connects high-end digital systems, such as surround sound or a home theatre.
10
11
TV out/ S-Video jack
Serial connector
Power connector
Connects a television, VCR, camcorder, or projector.
Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.
Connects a serial device, such as a mouse.
Connects AC power cord. Charges notebook while docked.
Maintenance and Service Guide 1–7
Product Description
The external components on the left side of the Expansion Base are shown below and described in Table 1-5.
Item Component
1 Kensington security cable slot
2
Left-Side Components
Table 1-5
Left-Side Components
Vent
Function
Connects an optional security cable.
✎
The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.
Allows airflow to cool internal components.
Ä To prevent overheating, do not obstruct the vents.
1–8 Maintenance and Service Guide
1.3 Wireless Accessories
Product Description
2
3
Receiver
Wireless mouse
Table 1-6
Wireless Accessories
Item Component
1 Wireless keyboard
Function
Connects to the Expansion Base without a cable.
Connects to a USB port on the Expansion
Base. Allows connection between the
Expansion Base and the wireless keyboard and mouse.
Connects to the Expansion Base without a cable.
Maintenance and Service Guide 1–9
Product Description
1.4 Design Overview
This section presents a design overview of key parts and features of the HP Notebook Expansion Base. Refer to
“Illustrated Parts Catalog,” to identify replacement parts, and
Chapter 5, “Removal and Replacement Procedures,” for
disassembly steps.
■
■
■
■
The Expansion Base provides the following device connections:
■
■
■
■
■
■
Expansion cable
S/PDIF (Sony/Philips Digital Interface) audio connector
Audio out/Headphone jack
Composite out
RJ-11 (modem) connection (from wall to Expansion Base)
RJ-11 (modem) connection (from Expansion Base to notebook)
RJ-45/Ethernet port
Six USB 2.0 connectors
S-Video out
Serial port
The HP Notebook Expansion Base uses electrical fans for ventilation. The fans are controlled by a temperature sensor and are designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, and software applications. Exhaust air is displaced through the ventilation grill located on the right side, left side, and rear panel of the unit.
Ä CAUTION: To properly ventilate the HP Notebook Expansion Base, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the unit.
1–10 Maintenance and Service Guide
2
Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
This chapter contains troubleshooting information for the
HP Notebook Expansion Base. Carefully match the symptoms of the malfunction against the problem description in the
Troubleshooting tables to avoid a misdiagnosis. Refer to
Chapter 5 for all removal and replacement procedures.
Follow these guidelines when troubleshooting:
■ Complete the recommended actions in the order in which they are given.
■ When the problem is resolved, do not complete the remaining troubleshooting steps.
Before Replacing Parts
When troubleshooting a problem, check the following list for possible solutions before replacing parts:
■ Verify that cables are connected properly to the suspected defective part.
■ Verify that all required device drivers are installed on the notebook.
Maintenance and Service Guide 2–1
Troubleshooting
Problems and Solutions
The following tables list possible problems, the possible cause of each problem, and the recommended solution.
Problem
The blue indicator light does not come on.
Table 2-1
Power Problems and Solutions
Possible Cause
The notebook is not powered on.
Solution
Turn on the notebook.
The notebook shuts down.
The Expansion Base is not connected to AC power.
Verify that the AC cable is properly connected to the
Expansion Base and to an
AC power outlet.
The expansion cable on the Expansion Base is not properly connected to the expansion connector on the notebook.
Turn off the notebook and unplug the expansion cable.
Then plug the expansion cable back in to the notebook and turn the notebook on.
If the above solutions are unsuccessful, the expansion cable may be damaged.
Replace the expansion cable.
If the above solutions are unsuccessful, the power supply may be malfunctioning.
Replace the power supply.
The Expansion Base is not plugged into an AC power outlet, draining the notebook battery pack.
Plug the Expansion Base into an AC power outlet.
If the above solution is unsuccessful, the power supply may be malfunctioning.
Replace the power supply.
2–2 Maintenance and Service Guide
Troubleshooting
Table 2-2
External Device Problems and Solutions
Problem Possible Cause
A new device is not recognized as part of the notebook system.
The device cable or power cord is loose.
Solution
■
Test the device first by plugging it into the appropriate notebook connector. Note that composite TV out and serial connectors are not supported on the notebook.
■
Ensure that all cables are securely connected to the device and the
Expansion Base.
■
Ensure that all power cords are securely connected to the device and to an electrical outlet.
Device cabling is incorrect. Ensure that the device cable is in the correct connector on the Expansion Base.
The device was connected while the system was on.
Turn off the notebook, turn on the device (if applicable), and then turn on the notebook.
Device drivers may need to be installed on the notebook.
Install drivers according to the device manufacturer’s instructions.
If the above solutions are unsuccessful, the system board may be malfunctioning.
Replace the system board.
Maintenance and Service Guide 2–3
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
Expansion Base serial number and model number located on the bottom of the base plate.
Serial number location
Maintenance and Service Guide 3–1
Illustrated Parts Catalog
3.2 HP Notebook Expansion Base
Major Components
3–2
HP Notebook Expansion Base major components
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: HP Notebook Expansion Base
Major Components
8
9
6
7a
7b
7c
3
4
5
Item Description
1
2
Back panel (with modem connector and cable)
Upper chassis
Expansion cable
Speaker assembly
Front tray cover
Miscellaneous Plastics Kit (including the following components)
Front case
Rear cover
Base enclosure
Base plate
Power supply and shield
System board
Spare Part
Number
347433-001
347434-001
347435-001
347431-001
347432-001
347436-001
347438-001
347437-001
Maintenance and Service Guide 3–3
Illustrated Parts Catalog
HP Notebook Expansion Base miscellaneous components
3–4 Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: HP Notebook Expansion Base Miscellaneous
Components
Item Description
1
2
Receiver
Wireless mouse
3 Wireless keyboard
ADP
Australia
Brazil
Canada (Fr.)
Czech Rep.
Denmark
Europe
France
Germany
Greece
Hong Kong
Hungary
India
Iceland
Israel
Italy
Japan
Korea
348086-371
348086-011
348086-201
348086-121
348086-221
348086-081
348086-021
348086-051
348086-041
348086-151
348086-DC1
348086-211
348086-D61
348086-DD1
348086-BB1
348086-061
348086-291
348086-AD1
Latin America
The Netherlands
Norway
Poland
Portugal
Peoples Republic of
China
Russia
Saudi Arabia
Sweden/Finland
Slovenia
Spain
Thailand
Turkey
Taiwan
United Kingdom
United States
Spare Part
Number
348088-001
348087-001
348086-161
348086-331
348086-091
348086-241
348086-131
348086-AA1
348086-251
348086-171
348086-B71
348086-BA1
348086-071
348086-281
348086-141
348086-AB1
348086-031
348086-001
Maintenance and Service Guide 3–5
Illustrated Parts Catalog
Table 3-2
Spare Parts: HP Notebook Expansion Base
Miscellaneous Components (not illustrated)
Spare Part
Number Item Description
Power cord
Australia
Brazil
Denmark
Europe
French Canada
Israel
India
Italy
Japan
Korea
China
Switzerland
United Kingdom
United States
345252-011
345252-201
345252-081
345252-021
345252-121
345252-BB1
345252-D61
345252-061
345252-291
345252-AD1
345252-AA1
345252-111
345252-031
345252-001
3–6 Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
■
■
Magnetic screwdriver
Phillips P0 screwdriver
5.0-mm hex socket for system board standoffs
Flat-bladed screwdriver
Tool kit (includes connector removal tool, loopback plugs, and case utility tool)
4.2 Service Considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
✎
As you remove each subassembly from the Expansion Base, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Maintenance and Service Guide 4–1
Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Ä CAUTION: When servicing the Expansion Base, ensure that cables are placed in their proper locations during the reassembly process.
Improper cable placement can damage the Expansion Base.
4.3 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.4 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a sensitive component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–3
Removal and Replacement Preliminaries
4.5 Workstation Precautions
■
■
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to
Table 4-2, Static-Shielding Materials)
.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.6 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
■
■
Other grounding equipment recommended for use in preventing electrostatic damage includes:
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Maintenance and Service Guide 4–5
Removal and Replacement Preliminaries
■
■
■
■
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
10%
35,000 V
Relative Humidity
40% 55%
15,000 V 7,500 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
Packing PCBs in foam-lined box 21,000 V
✎
A product can be degraded by as little as 700 V.
11,000 V 5,000 V
Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage Protection Level
1,500 V
7,500 V
5,000 V
4–6 Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 37 screws and standoffs, in six different sizes, that must be removed, replaced, and loosened when servicing the
Expansion Base. Make special note of each screw size and location during removal and replacement.
Refer to
for detailed information on screw sizes, locations, and usage.
Maintenance and Service Guide 5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the Expansion Base serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the Expansion Base.
Serial number location
5–2 Maintenance and Service Guide
Removal and Replacement Procedures
Section
5.3
5.4
5.9
5.10
5.11
5.12
5.5
5.6
5.7
5.8
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing Expansion Base components.
Disassembly Sequence Chart
Description
# of Screws
Removed
Preparing the Expansion Base for disassembly
Base plate 4
Upper chassis
Power supply
System board
Front tray cover
Back panel
Expansion cable
Speaker assembly
Front case
2
6
4
4
5
4
2
5
Maintenance and Service Guide 5–3
Removal and Replacement Procedures
5.3 Preparing the HP Notebook
Expansion Base for Disassembly
Perform the following steps before disassembling the
Expansion Base:
1. If the notebook computer is in the Expansion Base, turn off the notebook and press the buttons on the end of the expansion cable 1 to disconnect the cable from the notebook 2.
2. Disconnect the AC adapter and all external devices.
✎
The location of the expansion connector on the notebook may vary by notebook series and model.
5–4
Disconnecting the expansion cable
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Base Plate
Spare Part Number Information
Base plate The base plate is included in the
Miscellaneous Plastics Kit
347436-001
1. Turn the Expansion Base upside down with the front facing away from you.
2. Remove the four PM2.5×17.0 screws 1 that secure the base plate to the base enclosure.
3. Remove the base plate 2.
Removing the base plate
Reverse the above procedure to install the base plate.
Maintenance and Service Guide 5–5
Removal and Replacement Procedures
5.5 Upper Chassis
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Turn the Expansion Base right-side up with the rear panel facing you.
4. Remove the adhesive-backed 8.0-mm diameter screw covers 1.
5. Remove the two PM2.0×6.0 screws 2 that secure the rear cover to the base enclosure.
5–6
Removing the rear cover screws
Maintenance and Service Guide
Removal and Replacement Procedures
6. Lift the front edge of the rear cover up 1 until it disengages from the base enclosure.
7. Slide the rear cover toward you 2 and remove it.
Removing the rear cover
Maintenance and Service Guide 5–7
Removal and Replacement Procedures
8. Disconnect the following cables from the system board:
1 4-wire cable
2 2-wire RJ-11 modem cable
3 50-pin cable
4 6-wire cable
5 4-wire power cable
Disconnecting the cables from the system board
5–8 Maintenance and Service Guide
Removal and Replacement Procedures
9. Remove the two PM2.0×4.0 screws 1 that secure the upper chassis to the base enclosure.
10. Swing the top edge of the upper chassis upward 2 to disengage it from the base enclosure.
11. Lift the upper chassis straight up 3 and remove it.
Removing the upper chassis
Reverse the above procedure to install the upper chassis.
Maintenance and Service Guide 5–9
Removal and Replacement Procedures
5.6 Power Supply
Spare Part Number Information
Power supply 347438-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Turn the base enclosure upside down with the front facing you.
5. While holding the power supply in place with one hand underneath, remove the five PM2.0×6.0 screws that secure the power supply to the base enclosure.
5–10
Removing the power supply screws
Maintenance and Service Guide
Removal and Replacement Procedures
6. Turn the base enclosure right-side up with the rear facing you.
7. On the base enclosure, disconnect the power supply cable 1 from the system board.
8. Lift the power supply and shield approximately one inch 2.
9. While holding the power supply and shield, remove the power connector 3 from the supports in the base enclosure.
Removing the power supply
Reverse the above procedure to install the power supply.
Maintenance and Service Guide 5–11
Removal and Replacement Procedures
5.7 System Board
Spare Part Number Information
System board 347437-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Remove the power supply
5. Position the base enclosure with the rear panel facing you.
6. Remove the three PM2.0×6.0 screws 1 that secure the system board to the base enclosure.
7. Use a 5.0-mm hex socket to remove the two HM5.0x9.0 standoffs 2 on either side of the serial connector.
5–12
Removing the system board screws and standoffs
Maintenance and Service Guide
Removal and Replacement Procedures
8. Swing the top left edge of the system board clockwise 1 until the audio connector 2 disengages from the hole 3 in the base enclosure.
9. Remove the system board from the base enclosure 4.
Removing the system board
Reverse the above procedure to install the system board.
Maintenance and Service Guide 5–13
Removal and Replacement Procedures
5.8 Front Tray Cover
Spare Part Number Information
Front tray cover 347432-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Turn the upper chassis upside down with the docking connector and cable facing away from you.
5. Cut all tie-wraps 1 that bundle the Expansion Base cables and secure the RJ-11 modem cable to the chassis.
6. Remove the four PM2.0×4.0 screws 2 that secure the front tray cover to the chassis.
5–14
Removing the front tray cover screws
Maintenance and Service Guide
Removal and Replacement Procedures
7. Turn the upper chassis right-side up with the expansion cable facing you.
8. Slide the front tray cover upward and then away from you to remove it.
Removing the front tray cover
Reverse the above procedure to install the front tray cover.
Maintenance and Service Guide 5–15
Removal and Replacement Procedures
5.9 Back Panel
Spare Part Number Information
Back panel with RJ-11 cable 347433-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Remove the front tray cover
.
5. Position the upper chassis right-side up with the speakers facing you.
✎
Make sure that the back panel is supported before performing the following steps.
6. Remove the four PM2.0×4.0 screws 1 that secure the back panel to the chassis.
7. Remove the back panel with the RJ-11 cable attached 2.
5–16
Removing the back panel
Reverse the above procedure to install the back panel.
Maintenance and Service Guide
Removal and Replacement Procedures
5.10 Expansion Cable
Spare Part Number Information
Expansion cable 347435-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Remove the front tray cover
.
5. Remove the back panel
6. Turn the upper chassis right-side up with the rear facing you.
Rotate the chassis so that the expansion cable connector is facing away from you.
7. Remove the four PM2.0×2.0 screws 1 that secure the expansion cable clamps to the chassis.
8. Remove the expansion cable clamps 2 and the expansion cable 3.
Removing the expansion cable clamps and expansion cable
Reverse the above procedure to install the expansion cable.
Maintenance and Service Guide 5–17
Removal and Replacement Procedures
5.11 Speaker Assembly
Spare Part Number Information
Speaker assembly 347431-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Remove the front tray cover
.
✎
Although the back panel and expansion cable are not shown in the figure, it is not necessary to remove them.
5. Turn the upper chassis upside down, with the bottom facing you and the speaker assembly facing down.
6. Remove the 6-wire audio control cable 1 and the 4-wire speaker cable 2 from the chassis hole through which they are routed.
7. Remove the two PM2.0×4.0 screws 3 that secure the speaker assembly to the chassis.
5–18
Removing the speaker assembly screws
Maintenance and Service Guide
Removal and Replacement Procedures
8. Rotate the chassis 180 degrees toward you.
9. Slide the speaker assembly away from you 1 to disengage it from the chassis.
10. Lift the edge of the speaker assembly to remove it from the chassis 2.
Removing the speaker assembly
Reverse the above procedure to install the speaker assembly.
Maintenance and Service Guide 5–19
Removal and Replacement Procedures
5.12 Front Case
Spare Part Number Information
Front case (plastics kit)
Upper chassis
347436-001
347434-001
1. Prepare the Expansion Base for disassembly
2. Remove the base plate (Section 5.4) .
3. Remove the upper chassis (Section 5.5)
.
4. Remove the front tray cover
.
5. Remove the speaker assembly
6. Turn the chassis right-side up with the rear facing you. Rotate the top of the chassis toward you.
7. Remove the six PM2.0×5.0 screws 1 that secure the upper chassis front case to the chassis.
8. Slide the front case toward you 2 to disengage it from the chassis.
9. Remove the front case 3 from the chassis.
5–20
Removing the front case
Reverse the above procedure to install the front case.
Maintenance and Service Guide
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
HP Notebook Expansion Base
Dimensions
Height
Width
Depth
Weight
22.8 cm
31.8 cm
29.8 cm
3.5 kg
Stand-alone power requirements
Power supply 18.5 V at 8 amps
9 in
12.5 in
11.75 in
7.5 lb
Temperature
Operating (not writing optical)
Operating (writing optical)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
✎
Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature
Maintenance and Service Guide 6–1
Specifications
Power supply
Rated input voltage
Rated input current
Rated frequency
Table 6-2
Internal AC Adapter
160 W with PFC
100 to 240 VAC RMS
1.7 A RMS
47 to 63 Hz
6–2 Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
2
3
Pin
1
4
Signal
Transmit +
Transmit –
Receive +
Unused
6
7
Pin
5
8
Signal
Unused
Receive –
Unused
Unused
Maintenance and Service Guide A–1
Connector Pin Assignments
Table A-2
RJ-11 Modem
2
3
Pin
1
Signal
Unused
Tip
Ring
5
6
Pin
4
Signal
Unused
Unused
Unused
Table A-3
Universal Serial Bus
Pin
1
2
Signal
+5 VDC
Data –
Pin
3
4
Signal
Data +
Ground
A–2 Maintenance and Service Guide
Pin
1
2
Signal
Ground (Y)
Ground (C)
Connector Pin Assignments
Table A-4
S-Video
2
4 3
1
Pin
3
4
Signal
Y-Luminance (Intensity)
C-Chrominance (Color)
Table A-5
Audio Line-Out
Pin
1
Signal
Audio out
Pin
2
Signal
Ground
Maintenance and Service Guide A–3
Connector Pin Assignments
Table A-6
Serial
4
5
2
3
Pin
1
Signal
Carrier detect
Receive data
Transmit data
Data terminal ready
Ground
7
8
Pin
6
9
Signal
Data set ready
Ready to send
Clear to send
Ring indicator
A–4 Maintenance and Service Guide
Pin
1
Signal
Video signal
Table A-7
S/PDIF Audio Line-Out
Connector Pin Assignments
Pin
1
Signal
Audio signal
1 2
Pin
2
Signal
Ground/return
Table A-8
Video
1 2
Pin
2
Signal
Ground/return
Maintenance and Service Guide A–5
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set shipped with the notebook meets the requirements for use in the country where the equipment is purchased.
Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
General Requirements
The requirements listed below are applicable to all countries:
■ The length of the power cord set must be at least 1.5 meters
(5.00 feet) and a maximum of 2.0 meters (6.50 feet).
■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
■ The power cord set must have a minimum current capacity of
10 amps and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system.
■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.
Maintenance and Service Guide B–1
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
The Netherlands
Norway
Sweden
Switzerland
Accredited Agency
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
KEMA
NEMKO
SEMKO
SEV
1
1
1
1
2
1
1
1
1
1
3
1
1
Applicable Note
Number
1
B–2 Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country
United Kingdom
Accredited Agency
BSI
Applicable Note
Number
1
United States UL 2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a 2-pole grounding type with a NEMA
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law.
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a 2-pole grounding type with a
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide B–3
C
Screw Listing
This appendix provides specification and reference information for the screws used in the HP Notebook Expansion Base. All screws listed in this appendix are available in the Miscellaneous
Screw Kit, spare part number 347439-001.
Maintenance and Service Guide C–1
Screw Listing
Table C-1
Phillips PM2.5×17.0 Screw mm
Color Qty.
Length Thread
Bronze 4 17.0 mm 2.5 mm
Where used:
Four screws that secure the base plate to the base enclosure
Head
Width
6.0 mm
C–2
Phillips M2.5×17.0 screw locations
Maintenance and Service Guide
Screw Listing
Table C-2
Phillips PM2.0×6.0 Screw mm
Color Qty.
Length Thread
Bronze 10 6.0 mm 2.0 mm
Where used:
Five screws that secure the power supply to the base enclosure
Head
Width
4.5 mm
Phillips M2.0×6.0 screw locations
Maintenance and Service Guide C–3
Screw Listing
Table C-2
Phillips PM2.0×6.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 10 6.0 mm 2.0 mm
Where used:
Two screws that secure the rear cover to the base enclosure
Head
Width
4.5 mm
C–4
Phillips M2.0×6.0 screw locations
Maintenance and Service Guide
Screw Listing
Table C-2
Phillips PM2.0×6.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 10 6.0 mm 2.0 mm
Where used:
Three screws that secure the system board to the base enclosure
Head
Width
4.5 mm
Phillips M2.0×6.0 screw locations
Maintenance and Service Guide C–5
Screw Listing
Table C-4
HM5.0×9.0 Standoff mm
Color Qty.
Length Thread
Silver 2 9.0 mm 5.0 mm
Where used:
Two standoffs that secure the system board to the base enclosure
Head
Width
5.0 mm
C–6
HM5.0×9.0 screw locations
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.0×4.0 Screw mm
Color Qty.
Length Thread
Bronze 18 4.0 mm 2.0 mm
Where used:
Two screws that secure the upper chassis to the base enclosure
Head
Width
4.0 mm
Phillips M2.0×4.0 screw locations
Maintenance and Service Guide C–7
Screw Listing
Table C-5
Phillips PM2.0x4.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 18 4.0 mm 2.0 mm
Where used:
Four screws that secure the front tray cover to the upper chassis
Head
Width
4.0 mm
Phillips M2.0x4.0 screw locations
C–8 Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 18 4.0 mm 2.0 mm
Where used:
Four screws that secure the back panel to the chassis
Head
Width
4.0 mm
Phillips M2.0x4.0 screw locations
Maintenance and Service Guide C–9
Screw Listing
Table C-5
Phillips PM2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 18 4.0 mm 2.0 mm
Where used:
Two screws that secure the speaker assembly to the chassis
Head
Width
4.0 mm
C–10
Phillips M2.0x4.0 screw locations
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Bronze 18 4.0 mm 2.0 mm
Where used:
Six screws that secure the front case to the chassis
Head
Width
4.0 mm
Phillips M2.0x4.0 screw locations
Maintenance and Service Guide C–11
Screw Listing
Table C-6
Phillips PM2.0×2.0 Screw mm
Color Qty.
Length Thread
Silver 4 2.0 mm 2.0 mm
Where used:
Four screws that secure the expansion cable brackets to the chassis
Head
Width
8 mm
C–12
Phillips M2.0x2.0 screw locations
Maintenance and Service Guide
Index
A
AC adapter specifications
audio line-out pin assignments
B back panel removal
spare part number
base enclosure, spare part number
base plate removal
spare part number
C cables, service considerations
components front
left-side
rear
right-side
composite jack
connection indicator light
connector pin assignments audio line-out
modem jack
network jack
RJ-11 telephone jack
RJ-45 network jack
S/PDIF audio line-out jack
serial connector
S-Video connector
USB connectors
connectors, service considerations
D design overview
disassembly sequence chart
E electrostatic discharge
expansion base specifications
expansion cable
disconnecting
removal
spare part number
F features
front case removal
spare part number
front components
front tray cover removal
spare part number
Maintenance and Service Guide Index–1
Index
G grounding equipment and methods
H headphone jack
K keyboard, wireless
L left-side components
M
Miscellaneous Plastics Kit, spare part number
modem jack, pin assignments
mouse, wireless
mute button
N network jack, pin assignments
P packing precautions
plastic parts
power connector
power cord set requirements
power cord, spare part numbers
power supply removal
spare part number
R rear components
rear cover removal
spare part number
receiver function
spare part number
removal preliminaries
replacement preliminaries
right-side components
RJ-11 telephone jack location
pin assignments
RJ-45 network jack location
pin assignments
S
S/PDIF audio line-out jack pin assignments
S/PDIF connector location
screw listing
security cable slot
serial connector location
pin assignments
serial number
service considerations
speaker assembly location
removal
spare part number
specifications
AC adapter
expansion base
static shielding materials
S-Video connector location
pin assignments
Index–2 Maintenance and Service Guide
system board removal
spare part number
system board cables, removal
T tools required
transporting precautions
troubleshooting
problems and solutions
TV out, location
U upper chassis removal
spare part number
USB connectors location
pin assignments
V vent
volume down button
volume up button
W wireless accessories
wireless keyboard
spare part numbers
wireless mouse
spare part number
workstation precautions
Index
Maintenance and Service Guide Index–3
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Table of contents
- 3 Contents
- 5 Product Description
- 15 Troubleshooting
- 15 Before Replacing Parts
- 16 Problems and Solutions
- 18 Illustrated Parts Catalog
- 24 Removal and Replacement Preliminaries
- 25 Plastic Parts
- 25 Cables and Connectors
- 30 Removal and Replacement Procedures
- 50 Specifications
- 52 Connector Pin Assignments
- 57 Power Cord Set Requirements
- 57 3-Conductor Power Cord Set
- 57 General Requirements
- 58 Country-Specific Requirements
- 60 Screw Listing
- 72 Index