Notebook PC User Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2010
Document Part Number: 616711-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Features
Identifying hardware ............................................................................................................................. 1
Components ......................................................................................................................................... 2
Top components .................................................................................................................. 2
TouchPad ............................................................................................................ 2
Lights ................................................................................................................... 3
Button and speakers ........................................................................................... 4
Keys .................................................................................................................... 5
Right-side components ........................................................................................................ 6
Left-side components .......................................................................................................... 7
Bottom components ............................................................................................................. 8
Display components ............................................................................................................ 9
Wireless antennas ............................................................................................................... 9
Additional hardware components ...................................................................................... 11
Labels ................................................................................................................................................. 12
2 Wireless, local area network, and modem
Using wireless devices ....................................................................................................................... 13
Identifying wireless and network status icons .................................................................... 14
Using the wireless controls ................................................................................................ 14
Using the wireless action key ............................................................................................ 14
Using HP Wireless Assistant ............................................................................................. 15
Using operating system controls ........................................................................................ 15
Using a WLAN .................................................................................................................................... 16
Setting up a WLAN ............................................................................................................ 16
Protecting your WLAN ....................................................................................................... 17
Connecting to a WLAN ...................................................................................................... 18
Roaming to another network .............................................................................................. 18
Using Bluetooth wireless devices (select models only) ...................................................................... 19
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19
Troubleshooting wireless connection problems ................................................................................. 20
Cannot connect to a WLAN ............................................................................................... 20
Cannot connect to a preferred network ............................................................................. 20
Network icon is not displayed ............................................................................................ 21
v
Current network security codes are unavailable ................................................................ 21
WLAN connection is very weak ......................................................................................... 22
Cannot connect to the wireless router ............................................................................... 22
Using the modem (select models only) .............................................................................................. 23
Connecting a modem cable ............................................................................................... 23
Connecting a country-specific modem cable adapter ........................................................ 24
Selecting a location setting ................................................................................................ 24
Viewing the current location selection ............................................................... 24
Adding new locations when traveling ................................................................ 25
Solving travel connection problems .................................................................. 26
Connecting to a local area network .................................................................................................... 27
3 Pointing devices and keyboard
Using the TouchPad ........................................................................................................................... 28
Turning the TouchPad on and off ....................................................................................................... 29
Using TouchPad gestures .................................................................................................................. 29
Scrolling .............................................................................................................................................. 30
Pinching ............................................................................................................................................. 30
Rotating .............................................................................................................................................. 31
Setting pointing device preferences ................................................................................................... 31
Using the keyboard ............................................................................................................................ 31
Cleaning the TouchPad and keyboard ............................................................................................... 34
4 Multimedia
Multimedia features ............................................................................................................................ 35
Identifying your multimedia components ........................................................................... 36
Adjusting the volume ......................................................................................................... 37
Using the media activity functions ..................................................................................... 38
Using the media activity action keys ................................................................. 38
Multimedia software ........................................................................................................................... 39
Using CyberLink PowerDVD software ............................................................................... 39
Using other preinstalled multimedia software .................................................................... 39
Installing multimedia software from a disc ......................................................................... 39
Audio .................................................................................................................................................. 40
Connecting external audio devices .................................................................................... 40
Checking your audio functions ........................................................................................... 40
Video .................................................................................................................................................. 41
Connecting an HDMI device (select models only) ............................................................. 42
Configuring audio for HDMI (select models only) .............................................. 43
Optical drive ....................................................................................................................................... 44
Webcam (select models only) ............................................................................................................ 45
Webcam tips ...................................................................................................................... 45
Adjusting webcam properties ............................................................................................. 45
vi
5 Power management
Setting power options ......................................................................................................................... 47
Using power-saving states ................................................................................................. 47
Initiating and exiting Sleep ................................................................................ 48
Initiating and exiting Hibernation ....................................................................... 48
Using the battery meter ..................................................................................................... 49
Using power plans ............................................................................................................. 49
Viewing the current power plan ......................................................................... 49
Selecting a different power plan ........................................................................ 49
Customizing power plans .................................................................................. 49
Setting password protection on wakeup ............................................................................ 50
Using external AC power .................................................................................................................... 51
Connecting the AC adapter ............................................................................................... 52
Testing an AC adapter ....................................................................................................... 53
Using battery power ........................................................................................................................... 54
Finding battery information in Help and Support ............................................................... 54
Using Battery Check .......................................................................................................... 54
Displaying the remaining battery charge ........................................................................... 55
Inserting or removing the battery ....................................................................................... 55
Charging a battery ............................................................................................................. 56
Maximizing battery discharge time .................................................................................... 57
Managing low battery levels .............................................................................................. 57
Identifying low battery levels ............................................................................. 57
Resolving a low battery level ............................................................................. 58
Resolving a low battery level when external power is available ....... 58
Resolving a low battery level when a charged battery is
available ........................................................................................... 58
Resolving a low battery level when no power source is
available ........................................................................................... 58
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 58
Calibrating a battery ........................................................................................................... 58
Step 1: Fully charge the battery ........................................................................ 58
Step 2: Disable Hibernation and Sleep ............................................................. 59
Step 3: Discharge the battery ............................................................................ 60
Step 4: Fully recharge the battery ..................................................................... 60
Step 5: Reenable Hibernation and Sleep .......................................................... 61
Conserving battery power .................................................................................................. 61
Storing a battery ................................................................................................................ 61
Disposing of a used battery ............................................................................................... 62
Replacing the battery ......................................................................................................... 62
Switching between graphics modes (select models only) .................................................................. 63
Shutting down the computer ............................................................................................................... 64
vii
6 Drives
Handling drives ................................................................................................................................... 65
Optical drive ....................................................................................................................................... 66
Identifying the installed optical drive .................................................................................. 66
Using optical discs ............................................................................................................. 67
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 68
CD-R discs ........................................................................................................ 68
CD-RW discs ..................................................................................................... 68
DVD±R discs ..................................................................................................... 68
DVD±RW discs ................................................................................................. 68
LightScribe DVD+R discs .................................................................................. 69
Blu-ray Disc (BD) .............................................................................................. 69
Playing a CD, DVD, or BD ................................................................................................. 69
Configuring AutoPlay ......................................................................................................... 71
Changing DVD region settings .......................................................................................... 71
Observing the copyright warning ....................................................................................... 72
Copying a CD, DVD, or BD ................................................................................................ 72
Creating or “burning” a CD or DVD .................................................................................... 73
Removing a CD, DVD, or BD ............................................................................................. 74
Troubleshooting drive and device driver problems ............................................................................. 74
The optical disc tray does not open for removal of a CD, DVD, or BD .............................. 74
A disc does not play automatically ..................................................................................... 75
A DVD movie stops, skips, or plays erratically .................................................................. 75
A DVD movie is not visible on an external display ............................................................. 76
The process of burning a disc does not begin, or it stops before completion .................... 76
A DVD playing in Windows Media Player produces no sound or display .......................... 76
A device driver must be reinstalled .................................................................................... 76
Obtaining the latest HP device drivers .............................................................. 77
Obtaining the latest Windows device drivers .................................................... 78
Using external drives .......................................................................................................................... 79
Improving hard drive performance ..................................................................................................... 80
Using Disk Defragmenter ................................................................................................... 80
Using Disk Cleanup ........................................................................................................... 80
Replacing the hard drive .................................................................................................................... 81
7 External devices and external media cards
Using a USB device ........................................................................................................................... 85
Connecting a USB device .................................................................................................. 85
Removing a USB device .................................................................................................... 86
Using Digital Media Slot cards ........................................................................................................... 87
Inserting a digital card ........................................................................................................ 87
Removing a digital card ..................................................................................................... 88
viii
8 Adding or replacing a memory module
9 Security
Protecting the computer ..................................................................................................................... 92
Using passwords ................................................................................................................................ 93
Setting passwords in Windows .......................................................................................... 93
Setting passwords in Setup Utility ..................................................................................... 93
Administrator password ..................................................................................... 94
Managing an administrator password ............................................... 94
Entering an administrator password ................................................. 94
Power-on password .......................................................................................... 95
Managing a power-on password ...................................................... 95
Entering a power-on password ......................................................... 95
Using antivirus software ..................................................................................................................... 96
Using firewall software ....................................................................................................................... 96
Installing critical security updates ....................................................................................................... 97
Installing an optional security cable .................................................................................................... 97
Appendix A Setup Utility (BIOS)
Starting Setup Utility ........................................................................................................................... 98
Using Setup Utility .............................................................................................................................. 99
Changing the language of Setup Utility ............................................................................. 99
Navigating and selecting in Setup Utility ............................................................................ 99
Displaying system information ......................................................................................... 100
Restoring default settings in Setup Utility ........................................................................ 100
Exiting Setup Utility .......................................................................................................... 101
Setup Utility menus .......................................................................................................................... 101
Main menu ....................................................................................................................... 101
Security menu .................................................................................................................. 101
System Configuration menu ............................................................................................ 102
Diagnostics menu ............................................................................................................ 102
Appendix B Software updates
Updating the BIOS ........................................................................................................................... 104
Determining the BIOS version ......................................................................................... 104
Downloading a BIOS update ........................................................................................... 105
Updating programs and drivers ........................................................................................................ 106
Appendix C Backup and recovery
Creating recovery discs .................................................................................................................... 108
Backing up your information ............................................................................................................. 109
Using Windows Backup and Restore .............................................................................. 110
Using system restore points ............................................................................................ 111
ix
When to create restore points ......................................................................... 111
Create a system restore point ......................................................................... 111
Restore to a previous date and time ............................................................... 111
Performing a recovery ...................................................................................................................... 112
Recovering from the recovery discs ................................................................................ 112
Recovering from the dedicated recovery partition (select models only) .......................... 112
Index ................................................................................................................................................................. 113
x
1
Features
Identifying hardware
To see a list of hardware installed in the computer:
▲
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. See Help and Support for more information.
Identifying hardware
1
Components
Top components
TouchPad
Component
Description
(1)
●
When the TouchPad zone is active, the light is off.
●
When the TouchPad zone is inactive, the light is amber.
●
To switch between active and inactive, quickly double-tap the
TouchPad off indicator.
TouchPad off indicator
(2)
TouchPad zone
Moves the pointer and selects or activates items on the screen.
(3)
Left TouchPad control
Use the left side of the TouchPad control button like the left button
on an external mouse.
(4)
Right TouchPad control
Use the right side of the TouchPad control button like the right
button on an external mouse.
There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using
the TouchPad vertical scroll zone, slide your finger up or down along the right edge of the TouchPad.
For more information about TouchPad features, see Using the TouchPad on page 28.
2
Chapter 1 Features
Lights
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
●
Off: TouchPad is enabled.
●
Amber: TouchPad is disabled.
TouchPad light
To switch the Touchpad on and off, quickly double-tap the
Touchpad light.
(2)
Caps lock light
On: Caps lock is on.
(3)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
●
Amber: All wireless devices are off.
(4)
(5)
Wireless light
num lk light
On: The numeric function of the keypad is enabled.
Off: The navigation function of the keypad is enabled.
Components
3
Button and speakers
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button briefly
to exit Hibernation.
Power button
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
(2)
4
Speakers (2)
Chapter 1 Features
Produce sound.
Keys
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
esc key
Displays system information when pressed in combination with the
fn key.
(2)
fn key
Displays system information when pressed in combination with the
esc key.
(3)
Windows logo key
Displays the Windows Start menu.
(4)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(5)
Integrated numeric keypad keys
Can be used like the keys on an external numeric keypad.
(6)
Action keys
Execute frequently used system actions.
For more information about using action keys, see Using the keyboard on page 31.
Components
5
Right-side components
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
Optical drive
Reads optical discs and, on select models, also writes to optical
discs.
(2)
Optical drive light on release button
Blinking: The optical drive is being accessed.
(3)
USB port
Connects an optional USB device.
(4)
RJ-11 (modem) jack (select models only)
Connects a modem cable (purchased separately).
(5)
AC adapter light
●
Blinking white: The computer is in the Sleep state.
●
On white: The computer is connected to external power.
●
Amber: The battery is charging.
●
Off: The computer is not connected to external power.
(6)
Power connector
Connects an AC adapter.
(7)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
6
Chapter 1 Features
Left-side components
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
External monitor port
Connects an external VGA monitor or projector.
(2)
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)
HDMI port (select models only)
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.
(4)
Network connection light
White: The computer is connected to the network.
(5)
RJ-45 (network) jack
Connects a network cable.
(6)
Network activity light
Amber: Data is being transmitted over the network.
(7)
USB ports (2)
Connect optional USB devices.
(8)
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(9)
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
(10)
Digital Media Slot (select models only)
Supports the following optional digital card formats:
(11)
Drive light
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
On: The hard drive is in use.
Components
7
Bottom components
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Vents (4)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)
Battery release latch
Releases the battery from the battery bay.
(4)
Hard drive bay
Holds the hard drive.
(5)
Memory module compartment
Holds two memory modules, the wireless local area network
(WLAN) module, and the RTC battery.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
8
Chapter 1 Features
Display components
Component
Description
(1)
Internal microphone
Records sound.
(2)
Webcam (select models only)
Records video and captures still photographs.
(3)
Webcam light (select models only)
On: The webcam is in use.
Wireless antennas
Your computer model has two antennas that send and receive signals from one or more wireless
devices. These antennas are not visible from the outside of the computer.
Components
9
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To see wireless regulatory notices, see the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
10
Chapter 1 Features
Additional hardware components
Component
Description
(1)
Power cord*
Connects an AC adapter to an AC outlet.
(2)
AC adapter
Converts AC power to DC power.
(3)
Battery
Powers the computer when the computer is not plugged into
external power.
*Power cords vary in appearance by country or region.
Components
11
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
●
Integrated regulatory, wireless certification, and service tag label—Provides regulatory information
about the computer, wireless certification information, and the computer model number, serial
number, and warranty information. This label is affixed inside the battery bay.
Component
(1)
Regulatory information
Provides regulatory information about the computer.
(2)
Wireless certification information
Provides information about optional wireless devices and the
approval markings of some of the countries or regions in which
the devices have been approved for use. An optional device
may be a wireless local area network (WLAN) device or an
optional Bluetooth® device. If your computer model includes
one or more wireless devices, the certification information is
included with your computer. You may need this information
when traveling internationally.
(3)
Service tag*
Provides the serial number for this product, as well as the
product number and warranty information.
*Have this information available when you contact technical support:
12
◦
The serial number is an alphanumeric identifier unique to this product.
◦
The product number provides specific information about the product's hardware components, which helps a service
technician to determine what components and parts are needed.
◦
The warranty number describes the duration of the warranty period for this product.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
●
Modem approval label (select models only)—Provides regulatory information about the modem
and lists the agency approval markings required by some of the countries or regions in which the
modem has been approved for use. You may need this information when traveling internationally.
The modem approval label is affixed inside the hard drive bay.
Chapter 1 Features
2
Wireless, local area network, and
modem
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,
your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access
point.
●
Bluetooth® device (select models only)—Creates a personal area network (PAN) to connect to
other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and
cameras. In a PAN, each device communicates directly with other devices, and devices must be
relatively close together, typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
●
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
frequency of 2.4 GHz.
●
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
●
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
NOTE:
●
802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
backward compatible with 802.11a, b, and g.
For more information on wireless technology, see the information and Web site links provided in Help
and Support.
Using wireless devices
13
Identifying wireless and network status icons
Icon
Name
Description
Wireless (connected)
Identifies the location of the wireless light and the wireless action
key (f12) on the computer. Also identifies the HP Wireless Assistant
software on the computer and indicates that one or more of the
wireless devices are on.
Wireless (disconnected)
Identifies the HP Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
Wired network (connected)
Indicates that one or more network drivers are installed, and one or
more network devices are connected to a wired network.
Wired network (disabled/
disconnected)
Indicates that one or more network drivers are installed, but no
network devices are connected (or all network devices are disabled
in Windows Control Panel).
Network (connected)
Indicates that one or more network drivers are installed, and one or
more network devices are connected to a wireless network.
Network (disconnected)
Indicates that one or more network drivers are installed and wireless
connections are available, but no network devices are connected to
a wireless network.
Network (disabled/
disconnected)
Indicates that one or more network drivers are installed, but no
wireless connections are available (or all wireless network devices
are turned off by the wireless action key [f12] or HP Wireless
Assistant).
Using the wireless controls
You can control the wireless devices in your computer using these features:
●
The wireless action key (f12)
●
HP Wireless Assistant software
●
Operating system controls
Using the wireless action key
The computer has a wireless action key (f12), one or more wireless devices, and a wireless light. All of
the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when
you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is white, at least one wireless device is on. If the wireless light is amber, all
wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless action key (f12) to
turn on or turn off all of the wireless devices simultaneously. Individual wireless devices can be controlled
through HP Wireless Assistant.
14
Chapter 2 Wireless, local area network, and modem
Using HP Wireless Assistant
A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled
in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless
Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and then position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1.
Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2.
Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows
Mobility Center. Wireless Assistant opens.
3.
Click Properties.
4.
Select the check box next to HP Wireless Assistant icon in notification area.
5.
Click Apply.
6.
Click Close.
For more information, see the Wireless Assistant software Help:
1.
Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2.
Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
For more information, select Start > Help and Support.
Using wireless devices
15
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
NOTE:
The terms wireless router and wireless access point are often used interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider (ISP)
●
A wireless router (purchased separately) (2)
●
The wireless computer (3)
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
16
Chapter 2 Wireless, local area network, and modem
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the
network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
●
Use a wireless transmitter with built-in security
Many wireless base stations, gateways, or routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
●
Work behind a firewall
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
●
Use wireless encryption
A variety of sophisticated encryption protocols are available for your WLAN:
◦
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all
network data before it is transmitted using a WEP key. Usually, you can allow the network to
assign the WEP key. Alternatively, you can set up your own key, generate a different key, or
choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
◦
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
Using a WLAN
17
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.
Be sure that the WLAN device is on (the wireless light is white). If the wireless light is amber, press
the wireless action key (f12).
2.
Click the network icon in the notification area, at the far right of the taskbar.
3.
Select your WLAN from the list.
4.
Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Enter the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
●
Information from your ISP and the user guides included with your wireless router and other WLAN
equipment
●
Information and Web site links provided in Help and Support
For a list of public WLANs near you, contact your ISP or search the web. Web sites that list public WLANs
include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with each
public WLAN location for cost and connection requirements.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
18
Chapter 2 Wireless, local area network, and modem
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
●
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, see the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are connected
using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other
computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless
devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the
Windows operating system.
Using Bluetooth wireless devices (select models only)
19
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
●
Network configuration (SSID or security) has been changed.
●
Wireless device is not installed correctly or has been disabled.
●
Wireless device or router hardware has failed.
●
Wireless device encountered interference from other devices.
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot connect to a WLAN
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. See Help and Support for more information.
1.
Select Start > Control Panel > System and Security.
2.
In the System area, click Device Manager.
3.
Click the arrow next to Network adapters to expand the list and show all adapters.
4.
Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver for the WLAN device is not properly installed.
For more information on troubleshooting WLANs, see the Web site links provided in Help and Support.
Cannot connect to a preferred network
Windows can automatically repair a corrupted WLAN connection:
●
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●
20
If there is no network icon in the notification area, follow these steps:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
Click Troubleshoot problems, and then select the network you wish to repair.
Chapter 2 Wireless, local area network, and modem
Network icon is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for
the latest software.
To get the latest version of the WLAN device software for your computer, follow these steps:
1.
Open your web browser, and then go to http://www.hp.com/support.
2.
Select your country or region.
3.
Click the option for software and driver downloads, and then enter your computer model number
in the search box.
4.
Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
Current network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
●
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
In the left panel, click Manage wireless networks.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3.
Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
4.
Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5.
Click OK to save these settings.
Troubleshooting wireless connection problems
21
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
●
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure
that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
In the left panel, click Manage wireless networks.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3.
Click a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, see
the router manufacturer's instructions.
22
Chapter 2 Wireless, local area network, and modem
Using the modem (select models only)
The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included
with select models only). In some countries, a country-specific modem cable adapter (included with
select models only) is also required. Jacks for digital PBX systems may resemble analog telephone
jacks, but they are not compatible with the modem.
WARNING! Connecting the internal analog modem to a digital line can permanently damage the
modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end (2) of the cable toward the computer.
Connecting a modem cable
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem
cable (included with select models only) or telephone cable into the RJ-45 (network) jack.
To connect a modem cable:
1.
Plug the modem cable into the modem jack (1) on the computer.
2.
Plug the modem cable into the RJ-11 telephone wall jack (2).
Using the modem (select models only)
23
Connecting a country-specific modem cable adapter
Telephone jacks vary by country. To use the modem and the modem cable (included with select models
only) outside the country in which you purchased the computer, you must obtain a country-specific
modem cable adapter (included with select models only).
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow
these steps:
1.
Plug the modem cable into the modem jack (1) on the computer.
2.
Plug the modem cable into the country-specific modem cable adapter (2).
3.
Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current location selection
To view the current location setting for the modem, follow these steps:
24
1.
Select Start > Control Panel.
2.
Click Clock, Language, and Region.
3.
Click Region and Language.
4.
Click the Location tab to display your location.
Chapter 2 Wireless, local area network, and modem
Adding new locations when traveling
By default, the only location setting available to the modem is a location setting for the country in which
you purchased the computer. As you travel to different countries, set the internal modem to a location
setting that meets the operating standards of the country in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among settings
at any time. You can add multiple location settings for any country.
CAUTION: To prevent losing your home country settings, do not delete your current modem country
settings. To enable modem use in other countries while preserving your home country configuration,
add a new configuration for each location in which you will use the modem.
CAUTION: To prevent configuring the modem in a way that violates the telecommunications
regulations and laws of the country you are visiting, select the country in which the computer is located.
The modem may not function properly if the correct country selection is not made.
To add a location setting for the modem, follow these steps:
1.
Select Start > Devices and Printers.
2.
Right-click the device that represents your computer, and then click Modem settings.
NOTE: You must set up an initial (current) location area code before you can view the Dialing
Rules tab. If you do not have a location set up, you will be prompted to enter the location when you
click Modem settings.
3.
Click the Dialing Rules tab.
4.
Click New. The New Location window is displayed.
5.
In the Location name box, enter a name such as “home” or “work” for the new location setting.
6.
Select a country or region from the Country/region drop-down list. (If you select a country or region
that is not supported by the modem, the Country/region selection for USA or UK is displayed by
default.)
7.
Enter the area code, a carrier code (if necessary), and the number to access an outside line (if
necessary).
8.
Next to Dial using, click Tone or Pulse.
9.
Click OK to save your new location setting. The Phone and Modem window is displayed.
10. Do one of the following:
●
To set your new location setting as the current location, click OK.
●
To select another location setting as the current location setting, select your preference from
the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within your own
country as well as in other countries. For example, you could add a setting named “Work” that
includes dialing rules for accessing an outside line.
Using the modem (select models only)
25
Solving travel connection problems
If you experience modem connection problems when using the computer outside of the country in which
you purchased it, try the following suggestions.
●
Check the telephone line type.
The modem requires an analog, not a digital, telephone line. A line described as a PBX line is
usually a digital line. A telephone line described as a data line, fax machine line, modem line, or
standard telephone line is usually an analog line.
●
Check for pulse or tone dialing.
An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These
dialing mode options are selected in the Phone and Modem settings. The dialing mode option
selected must match the dialing mode supported by the telephone line in your location.
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,
and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse
dialing. Tones indicate that the telephone line supports tone dialing.
To change the dialing mode in your current modem location setting, follow these steps:
●
1.
Select Start > Devices and Printers.
2.
Right-click the device that represents your computer, and then click Modem settings.
3.
Click the Dialing Rules tab.
4.
Select your modem location setting.
5.
Click Edit.
6.
Click either Tone or Pulse.
7.
Click OK twice.
Check the telephone number you are dialing and the response of the remote modem.
Dial a telephone number, make sure there is a response from the remote modem, and then hang
up.
●
Set the modem to ignore dial tones.
If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial
Tone” error message.
To set the modem to ignore all dial tones before dialing, follow these steps:
26
1.
Select Start > Devices and Printers.
2.
Right-click the device that represents your computer, and then click Modem settings.
3.
Click the Modems tab.
4.
Click the listing for the modem.
5.
Click Properties.
6.
Click Modem.
Chapter 2 Wireless, local area network, and modem
7.
Clear the check box for Wait for dial tone before dialing.
8.
Click OK twice.
Connecting to a local area network
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1.
Plug the network cable into the network jack (1) on the computer.
2.
Plug the other end of the cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
Connecting to a local area network
27
3
Pointing devices and keyboard
Using the TouchPad
The following illustration and table describe the computer TouchPad.
28
Component
Description
(1)
TouchPad off indicator
When lit, indicates that the TouchPad is turned off.
(2)
TouchPad zone
Moves the pointer and selects or activates items on the screen.
(3)
Left TouchPad button
Functions like the left button on an external mouse.
(4)
Right TouchPad button
Functions like the right button on an external mouse.
Chapter 3 Pointing devices and keyboard
Turning the TouchPad on and off
When the TouchPad zone is active, the light is off. To turn the TouchPad on and off, quickly double-tap
the TouchPad off indicator.
To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer
to go. use the left and right TouchPad buttons like the corresponding buttons on an external mouse. To
scroll up and down using the TouchPad scroll zone, slide your finger vertically along the right edge of
the TouchPad.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will
not activate the scrolling function.
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two
fingers on the TouchPad as described in the following sections.
To enable or disable gestures, double-click the Synaptics icon in the notification area, at the far right
of the taskbar, and then check or uncheck Disable gestures. To enable or disable a specific gesture,
select Control Panel > Hardware and Sound > Mouse > Device settings > Settings, and then check
or clear the check box next to the gesture you want to enable or disable.
Turning the TouchPad on and off
29
Scrolling
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the
TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE:
Scrolling speed is controlled by finger speed.
Pinching
Pinching allows you to zoom in or out on items such as PDFs, images, and photos.
To pinch:
30
●
Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase
an object's size.
●
Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to
decrease an object's size.
Chapter 3 Pointing devices and keyboard
Rotating
Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on the
TouchPad, and then move your forefinger in a semicircular motion around your thumb.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using the keyboard
The icons on the f1 through f12 keys represent the action key functions.
NOTE: Depending on the program you are using, pressing fn and one of the action keys opens a
specific shortcut menu within that program.
The action key feature is enabled at the factory. If you disable this feature in the Setup Utility, you will
need to press fn and an action key to activate the assigned function (see Setup Utility (BIOS)
on page 98).
Rotating
31
Function
Action key or hotkey
fn+esc
Press fn+esc (1) and (2) to display information about system hardware components and the system
BIOS (basic input-output system) version number.
Press f1 to open Help and Support, which provides information about your Windows operating system
and computer, answers to questions, tutorials, and updates to your computer. Help and Support also
provides checkups for computer functionality, automated and interactive troubleshooting, repair
solutions, system recovery procedures, and links to support.
Press and hold f2 to decrease the screen brightness level incrementally.
Press and hold f3 to increase the screen brightness level incrementally.
Press f4 to switch the screen image among display devices connected to the computer. For example,
if a monitor is connected to the computer, pressing this key alternates the screen image from the
computer display to the monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The f4 key can also alternate images among other devices that are receiving video
information from the computer.
Press f5 to play the previous track of a CD or the previous section of a DVD or a BD
Press f6 to play, pause, or resume a track of an audio CD or a section of a DVD or a BD.
Press f7 to stop the audio playback of a CD, a DVD, or a BD.
Press f8 to play the next track of an audio CD or the next section of a DVD or BD.
Press and hold f9 to decrease speaker volume incrementally.
Press and hold f10 to increase speaker volume incrementally.
32
Chapter 3 Pointing devices and keyboard
Function
Action key or hotkey
Press f11 to mute or restore speaker sound.
Press f12 to turn the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must also be set up.
For more information on using the application quick-launch keys, see (2) through (6) in Keys
on page 5.
Using the keyboard
33
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
34
Chapter 3 Pointing devices and keyboard
4
Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
●
Optical drive for playing audio and video discs
●
Integrated speakers for listening to music
●
Integrated microphone for recording your own audio
●
Integrated webcam that allows you to record audio and video
●
Preinstalled multimedia software that allows you to play and manage your music, movies, and
pictures
●
Multimedia action keys which provide fast access to multimedia tasks
NOTE:
Your computer may not include all of the components listed.
Multimedia features
35
Identifying your multimedia components
NOTE:
Your computer may look slightly different from the illustration in this section.
Component
Description
(1)
Internal microphone
Records sound.
(2)
Webcam (select models only)
Records audio and video and captures still photographs.
(3)
Webcam light (select models only)
White: The webcam is in use.
(4)
Volume down action key (f9)
Decreases speaker sound.
(5)
Volume up action key (f10)
Increases speaker sound.
(6)
Volume mute action key (f11)
Mutes and restores speaker sound.
(7)
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
36
Chapter 4 Multimedia
Component
Description
(8)
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(9)
Speaker grill
Two integrated speakers produce sound.
Adjusting the volume
You can adjust the volume using the following controls:
●
●
Action keys:
◦
Press f11 to mute or restore speaker sound.
◦
Press and hold f9 to decrease speaker sound incrementally.
◦
Press and hold f10 to increase speaker sound incrementally.
Windows volume control:
a.
Click the Speakers icon in the notification area, at the far right of the taskbar.
b.
Increase or decrease the volume by moving the slider up or down. Click the Mute Speakers
icon to mute the volume.
– or –
a.
Right-click the Speakers icon in the notification area, and then click Open Volume Mixer.
b.
In the Speakers column, you can increase or decrease the volume by moving the slider up or
down. You can also mute the volume by clicking the Mute Speakers icon.
If the Speakers icon is not displayed in the notification area, follow these steps to add it:
●
a.
Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
b.
Click Customize notification icons.
c.
Under Behaviors, select Show icon and notifications for the Volume icon.
d.
Click OK.
Program volume control:
Volume can also be adjusted within some programs.
Multimedia features
37
Using the media activity functions
The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical
drive.
Using the media activity action keys
When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc.
When an audio CD, DVD, or BD is playing, use the following action keys:
38
●
To pause or resume playing the disc, press f6 (2).
●
To stop the disc, press f7 (3).
●
To play the previous track of an audio CD or the previous section of a DVD or BD, press f5 (1).
●
To play the next track of an audio CD or the next section of a DVD or BD, press f8 (4).
Chapter 4 Multimedia
Multimedia software
Your computer includes preinstalled multimedia software that allows you to play music, watch movies,
and view pictures. The following sections provide details about CyberLink PowerDVD and other
preinstalled multimedia software.
Using CyberLink PowerDVD software
CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink
PowerDVD, you can enjoy music and DVD movies.
To start CyberLink PowerDVD, select Start > All Programs > CyberLink PowerDVD.
For information on using CyberLink PowerDVD, see the software Help.
Using other preinstalled multimedia software
To locate other preinstalled multimedia software:
▲
Select Start > All Programs, and then open the multimedia program you want to use. For example,
if you want to use Windows Media Player to play an audio CD, click Windows Media Player.
NOTE:
Some programs may be located in subfolders.
Installing multimedia software from a disc
To install any multimedia software from a CD or DVD, follow these steps:
1.
Insert the disc into the optical drive.
2.
When the installation wizard opens, follow the on-screen instructions.
3.
Restart the computer if you are prompted to do so.
NOTE: For details about using software included with the computer, see the software manufacturer’s
instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site.
Multimedia software
39
Audio
Your computer enables you to use a variety of audio features:
●
Play music using your computer speakers and/or connected external speakers.
●
Record sound using the internal microphone or connect an external microphone.
●
Download music from the Internet.
●
Create multimedia presentations using audio and images.
●
Transmit sound and images with instant messaging programs.
●
Stream radio programs (select models only) or receive FM radio signals.
●
Create or “burn” audio CDs.
Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental
Notices.
To connect external devices such as external speakers, headphone, or a microphone, see the
information provided with the device. For best results, remember the following tips:
●
Be sure that the device cable is securely connected to the correct jack on your computer. Cable
connectors are normally color-coded to match the corresponding jacks on the computer.
●
Be sure that you install any drivers required by the external device.
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1.
Select Start > Control Panel.
2.
Click Hardware and Sound.
3.
Click Sound.
4.
When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and then click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
40
1.
Select Start > All Programs > Accessories > Sound Recorder.
2.
Click Start Recording and speak into the microphone. Save the file to your desktop.
3.
Open Windows Media Player or CyberLink PowerDVD, and then play back the sound.
Chapter 4 Multimedia
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound > Sound.
Video
Your computer enables you to use a variety of video features:
●
Watch movies.
●
Play games over the Internet.
●
Edit pictures and video to create presentations.
●
Connect external video devices.
Video
41
Connecting an HDMI device (select models only)
Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port
connects the computer to an optional video or audio device, such as a high-definition television, or any
compatible digital or audio component.
The computer can support one HDMI device connected to the HDMI port, while simultaneously
supporting an image on the computer display or any other supported external display.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately), available from most electronic retailers.
To connect a video or audio device to the HDMI port:
42
1.
Connect one end of the HDMI cable to the HDMI port on the computer.
2.
Connect the other end of the cable to the video device, according to the device manufacturer’s
instructions.
3.
Press f4 on the computer to switch the image between the display devices connected to the
computer.
Chapter 4 Multimedia
Configuring audio for HDMI (select models only)
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1.
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3.
Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1.
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click Speakers.
3.
Click Set Default, and then click OK.
Video
43
Optical drive
An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM
Drive, it can also read Blu-ray discs.
For information about using the optical drive, see Optical drive on page 66.
44
Chapter 4 Multimedia
Webcam (select models only)
Your computer may include an integrated webcam, located at the top of the display. The webcam is an
input device that allows you to capture and share video. Preinstalled CyberLink YouCam software
provides new features that expand the webcam experience.
To use the webcam and CyberLink YouCam software, select Start > All Programs > CyberLink
YouCam > CyberLink YouCam.
NOTE: The first time you access the YouCam software, you may experience a brief delay as the
software loads.
Using YouCam as your webcam software enables you to experiment with the following features:
●
Video—Record and play back webcam video. You can also e-mail or upload video to YouTube,
using the icon on the software interface.
●
Streaming video—When you open your instant message program, YouCam displays a floating
toolbar that lets you add graphic effects.
●
Special effects—Add frames, filters, and emoticons to your snapshots and video.
●
Snapshots—Take single frame or “burst” webcam shots in rapid succession.
●
Connect—E-mail photos and video using the icon on the software interface.
NOTE: For details about using webcam software, see the software manufacturer's instructions, which
may be provided with the software, on disc, or on the manufacturer's Web site.
Webcam tips
For optimum performance, observe the following guidelines while using the webcam:
●
Be sure that you have the latest version of an instant message program before starting a video
conversation.
●
The webcam may not work properly across some network firewalls.
NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN
or outside your network firewall, temporarily disable the firewall, perform the task you want to
perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the
firewall as necessary, and adjust the policies and settings of other intrusion detection systems.
WARNING!
Security is temporarily compromised while the firewall is disabled.
Adjusting webcam properties
You can adjust webcam properties using the Properties dialog box, which is accessible from various
programs that use the integrated camera, usually from a configuration, settings, or properties menu:
●
Brightness—Controls the amount of light that is incorporated into the image. A higher brightness
setting creates a brighter image; a lower brightness setting creates a darker image.
●
Contrast—Controls the difference between lighter and darker areas on the image. A higher
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range but leads to a flatter image.
Webcam (select models only)
45
●
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,
green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
●
Saturation—Controls the strength of color in the final image. A higher saturation setting creates a
bolder image; a lower saturation setting creates a more subtle image.
●
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
more defined image; a lower sharpness setting creates a softer image.
●
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
●
Backlight Comp—Compensates in cases where a subject with a large amount of background light
would otherwise be obscured by streaking or silhouetting.
For information about using the webcam, select Start > Help and Support.
46
Chapter 4 Multimedia
5
Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended
period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates
Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while
the computer is in the Sleep state or in Hibernation.
Setting power options
47
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
●
Briefly press the power button.
●
Close the display.
●
Click Start, click the arrow next to the Shut down button, and then click Sleep.
You can exit Sleep in any of the following ways:
●
Briefly press the power button.
●
If the display is closed, open the display.
●
Press a key on the keyboard or a button on the remote control.
●
Activate the TouchPad.
When the computer exits Sleep, the power lights turn on and your work returns to the screen where you
stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password
before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when
running on both battery power and external power, or when the battery reaches a critical battery level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
▲
Click Start, click the arrow next to the Shut down button, and then click Hibernate.
To exit Hibernation:
▲
Briefly press the power button.
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password
before your work will return to the screen.
48
Chapter 5 Power management
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different power
plan.
●
To display the percentage of remaining battery charge and the current power plan, move the pointer
over the battery meter icon.
●
To access Power Options or to change the power plan, click the battery meter icon and select an
item from the list.
Different battery meter icons indicate whether the computer is running on battery or external power. The
icon also displays a message if the battery has reached a low battery level, critical battery level, or
reserve battery level.
To hide or display the battery meter icon:
1.
Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
2.
Click Customize notification icons.
3.
Under Behaviors, select Show icons and notifications for the Power icon.
4.
Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
You can change power plan settings or create your own power plan.
Viewing the current power plan
▲
Click the battery meter icon in the notification area, at the far right of the taskbar.
– or –
Select Start > Control Panel > System and Security > Power Options.
Selecting a different power plan
▲
Click the battery meter icon in the notification area, and then select a power plan from the list.
– or –
Select Start > Control Panel > System and Security > Power Options, and then select a power
plan from the list.
Customizing power plans
1.
Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Select a power plan, and then click Change plan settings.
Setting power options
49
3.
Change the settings as needed.
4.
To change additional settings, click Change advanced power settings, and then make your
changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
50
1.
Select Start > Control Panel > System and Security > Power Options.
2.
In the left pane, click Require a password on wakeup.
3.
Click Change Settings that are currently unavailable.
4.
Click Require a password (recommended).
5.
Click Save changes.
Chapter 5 Power management
Using external AC power
External AC power is supplied through one of the following devices:
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
●
Approved AC adapter
●
Optional expansion product
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
●
When you are charging or calibrating a battery
●
When you are installing or modifying system software
●
When you are writing information to a CD or DVD
When you connect the computer to external AC power, the following events occur:
●
The battery begins to charge.
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
●
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life. To increase display
brightness, press f3 or reconnect the AC adapter.
Using external AC power
51
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power:
52
1.
Plug the AC adapter into the power connector (1) on the computer.
2.
Plug the power cord into the AC adapter (2).
3.
Plug the other end of the power cord into an AC outlet (3).
Chapter 5 Power management
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC
power:
●
The computer does not turn on.
●
The display does not turn on.
●
The power light is off.
To test the AC adapter:
1.
Remove the battery from the computer.
a.
Shut down the computer and close the display.
b.
Turn the computer upside down on a flat surface.
c.
Slide the battery release latch (1) to release the battery.
d.
Pivot the battery (2) upward and remove the battery from the computer (3).
2.
Connect the AC adapter to the computer, and then plug it into an AC outlet.
3.
Turn on the computer.
●
If the power light turns on, the AC adapter is functioning properly.
●
If the power light remains off, the AC adapter is not functioning and should be replaced.
Contact technical support for information on obtaining a replacement AC power adapter.
Using external AC power
53
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When a charged battery is in the computer and the computer is plugged
into external AC power, the computer runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, press f3 or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Finding battery information in Help and Support
The battery information section of the Help and Support Learning Center provides the following tools
and information:
●
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
life
●
Information on battery types, specifications, life cycles, and capacity
To access battery information:
▲
Select Start > Help and Support > Learning Center > HP Power and Battery Learning
Center.
Using Battery Check
Battery Check, a part of the Total Care Advisor, provides information on the status of the battery installed
in the computer.
To run Battery Check:
1.
Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to function properly.
2.
Select Start > Help and Support > Troubleshooting tools > Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports
the results of the examination.
54
Chapter 5 Power management
Displaying the remaining battery charge
▲
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent
loss of information, initiate Hibernation or shut down the computer through Windows before removing
the battery.
To insert the battery:
1.
Close the display.
2.
Turn the computer upside down on a flat surface.
3.
Insert the battery into the battery bay (1), and then rotate it downward until it is seated (2).
The battery release latch (3) automatically locks the battery into place.
To remove the battery:
1.
Turn off the computer and close the display.
2.
Turn the computer upside down on a flat surface.
3.
Slide the battery release latch (1) to release the battery.
Using battery power
55
4.
Pivot the battery (2) upward, and then remove the battery from the computer (3).
Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an
optional power adapter, or an optional expansion product.
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for two weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
●
If you are charging a new battery, charge it fully before turning on the computer.
●
Charge the battery until the AC adapter light turns off.
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
●
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
it.
●
If the battery has been unused for one month or more, calibrate the battery instead of simply
charging it.
The AC adapter light displays charge status:
56
●
On: The battery is charging.
●
Blinking: The battery has reached a low battery level or critical battery level and is not charging.
●
Off: The battery is fully charged, in use, or not installed.
Chapter 5 Power management
Maximizing battery discharge time
Battery discharge time varies depending on the features you use while on battery power. Maximum
discharge time gradually shortens, as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
●
Lower the brightness on the display.
●
Check the Power saver setting in Power Options.
●
Remove the battery from the computer when it is not being used or charged.
●
Store the battery in a cool, dry location.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel.
Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the AC adapter
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the AC adapter light
continues to blink.
The computer takes the following actions for a critical battery level:
●
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
●
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly
in the Sleep state, and then shuts down and loses any unsaved information.
Using battery power
57
Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level
and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
▲
Connect one of the following devices:
●
AC adapter
●
Optional expansion product or docking device
●
Optional power adapter
Resolving a low battery level when a charged battery is available
1.
Turn off the computer or initiate Hibernation.
2.
Remove the discharged battery, and then insert a charged battery.
3.
Turn on the computer.
Resolving a low battery level when no power source is available
▲
Initiate Hibernation.
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1.
Insert a charged battery or plug the computer into external power.
2.
Exit Hibernation by pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
●
When battery charge displays seem inaccurate
●
When you observe a significant change in battery run time
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
58
Chapter 5 Power management
To fully charge the battery:
1.
Insert the battery into the computer.
2.
Connect the computer to an AC adapter, optional power adapter, or optional expansion product,
and then plug the adapter or device into external power.
The AC adapter light on the computer turns on.
3.
Leave the computer plugged into external power until the battery is fully charged.
The AC adapter light on the computer turns off once the battery is fully charged.
Step 2: Disable Hibernation and Sleep
1.
Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Under the current power plan, click Change plan settings.
3.
Record the Turn off the display settings listed in the On battery column so that you can reset them
after the calibration.
4.
Change the Turn off the display settings to Never.
5.
Click Change advanced power settings.
6.
Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
7.
Record the On battery setting under Hibernate after so that you can reset it after the calibration.
8.
Change the On battery setting to Never.
9.
Click OK.
10. Click Save changes.
Using battery power
59
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge whether
or not you are using the computer, but the battery will discharge faster while you are using it.
●
If you plan to leave the computer unattended during the discharge, save your information before
beginning the discharge procedure.
●
If you use the computer occasionally during the discharge procedure and have set energy-saving
timeouts, expect the following performance from the system during the discharge process:
◦
The monitor will not turn off automatically.
◦
Hard drive speed will not decrease automatically when the computer is idle.
◦
System-initiated Hibernation will not occur.
To discharge a battery:
1.
Unplug the computer from its external power source, but do not turn off the computer.
2.
Run the computer on battery power until the battery is discharged. The AC adapter light begins to
blink when the battery has discharged to a low battery level. When the battery is discharged, the
AC adapter light turns off and the computer shuts down.
Step 4: Fully recharge the battery
To recharge the battery:
1.
Plug the computer into external power and maintain external power until the battery is fully
recharged. When the battery is recharged, the AC adapter light on the computer turns off.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2.
60
If the computer is off, turn it on when the battery is fully charged and the AC adapter light has turned
off.
Chapter 5 Power management
Step 5: Reenable Hibernation and Sleep
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1.
Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Under the current power plan, click Change plan settings.
3.
Reenter the settings that you recorded for the items in the On battery column.
4.
Click Change advanced power settings.
5.
Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
6.
Reenter the setting that you recorded for On battery.
7.
Click OK.
8.
Click Save changes.
Conserving battery power
●
Select the power saver power plan through Power Options under System and Security in
Windows Control Panel.
●
Turn off wireless and local area network (LAN) connections and exit modem applications when you
are not using them.
●
Disconnect external devices that are not plugged into an external power source when you are not
using them.
●
Stop, disable, or remove any external media cards that you are not using.
●
Use the f2 and f3 action keys to adjust screen brightness as needed.
●
If you leave your work, initiate Sleep or Hibernation, or shut down the computer.
Storing a battery
CAUTION:
of time.
To prevent damage to a battery, do not expose it to high temperatures for extended periods
If a computer will be unused and unplugged from external power for more than two weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every six months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
Using battery power
61
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
For additional information, see the Regulatory, Safety and Environmental Notices included with this
computer.
Replacing the battery
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when
the battery storage capacity has reached a weak condition. A message refers you to the HP Web site
for more information about ordering a replacement battery. If the battery is possibly covered by an HP
warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
a new battery when the storage capacity indicator turns green-yellow.
62
Chapter 5 Power management
Switching between graphics modes (select models only)
Select computers are equipped with switchable graphics and have two modes for processing graphics.
When you switch from AC power to battery power, the computer can switch from using the highperformance mode to using the power-saving mode to conserve battery life. Similarly, when you switch
from battery power to AC power, the computer can switch back to the high-performance mode.
NOTE: In some instances, in order to optimize performance of the computer, the system does not
allow you to switch modes, or it may prompt you to switch. It may also be necessary to close all programs
before switching.
NOTE: HDMI (select models only) only works in the high-performance mode. If you use the powersaving mode, you cannot use HDMI.
When you switch between AC and battery power, you are notified that the computer is about to switch
graphics modes. If you prefer, you can choose to continue using the same graphics mode. While the
computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a
notification appears in the notification area, and the screen image reappears.
NOTE: When select computer models are in slate mode, the screen orientation is reset when you
switch between graphics modes.
To determine which graphics mode you are using:
▲
Right-click on a blank area of the computer desktop, and then click Configure Switchable
Graphics.
Switching between graphics modes (select models only)
63
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
●
When you need to replace the battery or access components inside the computer
●
When you are connecting an external hardware device that does not connect to a USB port
●
When the computer will be unused and disconnected from external power for an extended period
Although you can shut down the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
To shut down the computer:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shutdown is possible.
1.
Save your work and close all open programs.
2.
Click Start.
3.
Click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
64
●
Press ctrl+alt+delete, and then click the Power button.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power, and then remove the battery.
Chapter 5 Power management
6
Drives
Handling drives
Drives are fragile computer components that must be handled with care. See the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
An external hard drive must be connected to a USB port on the computer, not to a USB port on an
external device such as a hub.
Do not enter information using the keyboard or move the computer while the optical drive is writing to
a disc. The write process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
Handling drives
65
Optical drive
Your computer includes an optical drive that expands the functionality of the computer. Identify what
kind of device is installed in your computer to see its capabilities. The optical drive allows you to read
data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, you can
also watch high-definition video from disc.
Identifying the installed optical drive
▲
Select Start > Computer.
You will see a list of all the devices installed in your computer, including your optical drive. You may
have one of the following types of drives:
●
DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support
●
LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support
●
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support
●
LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support
NOTE:
66
Some of the drives listed above may not be supported by your computer.
Chapter 6 Drives
Using optical discs
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM
Drive, it can also read Blu-ray discs.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs as described in the following table.
Optical drive type
Write to CD-RW
Write to DVD±RW/R
Write to DVD+RW DL
Write label to
LightScribe CD or
DVD±RW/R
DVD±RW and CD-RW
SuperMulti DL Combo
Drive
Yes
Yes
Yes
No
DVD±RW and CD-RW
SuperMulti DL Combo
Drive with LightScribe
Yes
Yes
Yes
Yes
Blu-ray ROM
DVD±R/RW
SuperMulti DL Drive
Yes
Yes
Yes
No
Blu-ray ROM with
LightScribe
DVD±R/RW
SuperMulti DL Drive
Yes
Yes
Yes
Yes
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a CD or DVD.
Optical drive
67
Selecting the right disc (CDs, DVDs, and BDs)
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also
used for commercial audio recordings and are convenient for your personal storage needs. DVDs and
BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same
form factor as CDs but have a much higher storage capacity.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed in
this section.
CD-R discs
CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as
needed. Typical uses include the following:
●
Distributing large presentations
●
Sharing scanned and digital photos, video clips, and written data
●
Making your own music CDs
●
Keeping permanent archives of computer files and scanned home records
●
Offloading files from your hard drive to free up disk space
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use CD-RW discs (a rewritable version of a CD) to store large projects that are updated frequently.
Typical uses include the following:
●
Developing and maintaining large documents and project files
●
Transporting work files
●
Making weekly backups of hard drive files
●
Updating photos, video, audio, and data continuously
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
68
Chapter 6 Drives
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and add a designer label to the outside of the
disc.
Blu-ray Disc (BD)
BD is a high-density optical disc format for the storage of digital information, including high-definition
video. A single-layer BD can store 25 GB, over five times the size of the 4.7-GB single-layer DVD. A
dual-layer BD can store 50 GB, almost 6 times the size of the 8.5-GB dual-layer DVD.
Typical uses include the following:
●
Storage of large amounts of data
●
High-definition video playback and storage
●
Video games
NOTE: Because Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility, and/or performance issues may arise, and do not constitute defects in the product.
Flawless playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the disc tray.
3.
Pull out the tray (2).
4.
Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE:
If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
Optical drive
69
5.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6.
Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
NOTE: For best results, be sure that your AC adapter is plugged into an external power source while
playing a BD.
70
Chapter 6 Drives
Configuring AutoPlay
1.
Select Start > Default Programs > Change AutoPlay settings.
2.
Confirm that the Use AutoPlay for all media and devices check box is selected.
3.
Click Choose a default, and then select one of the available options for each media type listed.
NOTE:
4.
Choose CyberLink PowerDVD to play DVDs.
Click Save.
NOTE:
For more information about AutoPlay, see Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION:
The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
To change settings through the operating system:
1.
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. See Help and Support for more
information.
2.
Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.
3.
Right-click the DVD drive for which you want to change region settings, and then click
Properties.
4.
Click the DVD Region tab, and change settings.
5.
Click OK.
Optical drive
71
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use
this computer for such purposes.
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc
while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For details about using software included with the computer, see the software manufacturer’s
instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site.
Copying a CD, DVD, or BD
1.
Select Start > All Programs > CyberLink DVD Suites > Power2Go.
2.
Insert the disc you want to copy into the optical drive.
3.
Click Copy at the bottom right of the screen.
Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.
4.
When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
After the information is copied, the disc you created ejects automatically.
72
Chapter 6 Drives
Creating or “burning” a CD or DVD
NOTE: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to
make unauthorized copies of copyright-protected material, including computer programs, films,
broadcasts, and sound recordings. Do not use this computer for such purposes.
If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such
as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3
and WAV music files.
Observe the following guidelines when burning a CD or DVD:
●
Before burning a disc, save and close any open files and close all programs.
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it
cannot be changed.
NOTE:
You cannot create an audio DVD with CyberLink Power2Go.
●
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings
before you burn them to a CD or DVD that cannot be changed.
●
DVD players used in home systems usually do not support all DVD formats. See the user guide
that came with your DVD player for a list of supported formats.
●
An MP3 file uses less space than other music file formats, and the process for creating an MP3
disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players
or on computers with MP3 software installed.
To burn a CD or DVD, follow these steps:
1.
Download or copy the source files into a folder on your hard drive.
2.
Insert a blank CD or DVD into the optical drive.
3.
Select Start > All Programs, and then select the name of the software you want to use.
NOTE:
Some programs may be located in subfolders.
4.
Select the kind of disc you want to create—data, audio, or video.
5.
Right-click Start, click Open Windows Explorer, and then navigate to the folder where the source
files are stored.
6.
Open the folder, and then drag the files to the drive that contains the blank disc.
7.
Initiate the burning process as directed by the program you have selected.
For specific instructions, see the software manufacturer's instructions, which may be provided with the
software, on disc, or on the manufacturer's Web site.
Optical drive
73
Removing a CD, DVD, or BD
1.
Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the
tray (2) until it stops.
2.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3.
Close the disc tray, and then place the disc in a protective case.
Troubleshooting drive and device driver problems
The following sections describe several common issues and their solutions.
The optical disc tray does not open for removal of a CD, DVD, or BD
74
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
Chapter 6 Drives
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4.
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Close the disc tray, and then place the disc in a protective case.
A disc does not play automatically
1.
Click Start > Default Programs > Change AutoPlay Settings.
2.
Confirm that the Use AutoPlay for all media and devices check box is selected.
3.
Click Save.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.
A DVD movie stops, skips, or plays erratically
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and then select Screen resolution.
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
Troubleshooting drive and device driver problems
75
4. Click OK.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A DVD movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press f4 one or more times to
switch between the two displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and then select Screen resolution.
b.
Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and
Support.
The process of burning a disc does not begin, or it stops before
completion
●
Be sure that all other programs are closed.
●
Turn off Sleep and Hibernation.
●
Be sure that you are using the right kind of disc for your drive (see Selecting the right disc (CDs,
DVDs, and BDs) on page 68).
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
●
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A DVD playing in Windows Media Player produces no sound or display
Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer and is also
available from the HP Web site at http://www.hp.com.
A device driver must be reinstalled
76
1.
Remove any discs from the optical drive.
2.
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3.
In the Device Manager window, click the arrow next to the type of driver you want to uninstall, and
then reinstall (for example, DVD/CD-ROMs, Modems, and so on).
4.
Right-click the device listing, and then click Uninstall. When prompted, confirm that you want to
delete the device, but do not restart the computer. Repeat for any other drivers you want to delete.
Chapter 6 Drives
5.
In the Device Manager window, click Action, and then click Scan for hardware changes.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7.
Try to use your device.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following sections.
Obtaining the latest HP device drivers
1.
Open your Internet browser, go to http://www.hp.com/support, and then select your country or
region.
2.
Click the option for software and driver downloads, enter your computer model number in the
search box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow
the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Click the Windows 7 operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click Install now to install the updated driver.
NOTE: In some locations you may be able to download the driver and install it later. To do this,
click Download only to save the file to your computer. When prompted, click Save, and then select
a storage location on your hard drive. After the file is downloaded, navigate to the folder where the
file was stored, and then double-click the file to install.
7.
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Troubleshooting drive and device driver problems
77
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
To use Windows Update:
1.
Click Start > All Programs > Windows Update.
NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings
before you can check for updates.
78
2.
Click Check for updates.
3.
Follow the on-screen instructions.
Chapter 6 Drives
Using external drives
Removable external drives expand your options for storing and accessing information. A USB drive can
be added by connecting the drive to a USB port on the computer or on an optional expansion
product.
USB drives include the following types:
●
1.44 MB disk drive
●
Hard drive module (a hard drive with an adapter attached)
●
DVD-ROM Drive
●
DVD/CD-RW Combo Drive
●
DVD±RW and CD-RW Combo Drive
NOTE: For more information about required software and drivers, or to learn which computer port to
use, see the manufacturer's instructions.
To connect an external drive to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure
that the AC power cord is unplugged.
1.
Connect the drive to the computer.
2.
If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet.
To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.
Using external drives
79
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates
the fragmented files and folders on the hard drive so that the system can run more efficiently.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive
and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You
may want to set it to run during the night or another time when you do not need access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter
to run on a monthly schedule, but you can defragment your computer manually at any time.
To run Disk Defragmenter:
1.
Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
2.
Click Defragment disk.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. See Help and Support for more
information.
For additional information, see the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
80
1.
Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2.
Follow the on-screen instructions.
Chapter 6 Drives
Replacing the hard drive
CAUTION:
To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove the hard drive:
1.
Save your work.
2.
Shut down the computer and close the display.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface.
6.
Remove the battery from the computer.
7.
With the hard drive bay toward you, loosen the hard drive cover screws (1), lift the hard drive cover
up (2) and away from the computer (3).
Replacing the hard drive
81
82
8.
Remove the hard drive screws.
9.
Disconnect the hard drive cable from the system board (1) and the cable clip (2). Pull the hard drive
tab up (3), and remove the hard drive from the computer.
Chapter 6 Drives
To install a hard drive:
1.
Insert the hard drive into the hard drive bay (1), and then press down on the hard drive (2) until it
is seated. Secure the hard drive cable beneath the cable clip (3), and then reconnect the hard drive
cable to the system board (4).
2.
Replace the hard drive screws.
3.
Align the tabs (1) on the hard drive cover with the notches on the computer.
4.
Close the cover (2).
Replacing the hard drive
83
84
5.
Tighten the hard drive cover screws (3).
6.
Replace the battery.
7.
Turn the computer right-side up.
8.
Reconnect power to the computer.
9.
Reconnect any external devices.
Chapter 6 Drives
7
External devices and external media
cards
Using a USB device
A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer,
scanner, or hub, to the computer or to an optional expansion product.
Some USB devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
The computer has a USB port which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more
USB ports, connect an optional hub or expansion product.
Connecting a USB device
CAUTION:
▲
To prevent damage to a USB connector, use minimal force to connect a USB device.
To connect a USB device to the computer, connect the USB cable for the device to the USB
port.
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, the "Installing device driver software" message is
displayed in the notification area, at the far right of the taskbar.
Using a USB device
85
Removing a USB device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to
safely remove a USB device.
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
To remove a USB device:
1.
Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2.
Click the name of the device in the list.
NOTE: You are prompted that it is safe to remove the device.
3.
86
Remove the device.
Chapter 7 External devices and external media cards
Using Digital Media Slot cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are often
used with digital media–equipped cameras and PDAs as well as with other computers.
The Digital Media Slot supports the following digital card formats:
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
Inserting a digital card
CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into
the Digital Media Slot.
CAUTION:
To prevent damage to the digital card connectors, use minimal force to insert a digital card.
1.
Hold the digital card label side up, with the connectors facing the computer.
2.
Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be displayed.
Using Digital Media Slot cards
87
Removing a digital card
CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely
remove the digital card.
Save your information and close all programs associated with the digital card.
NOTE:
To stop a data transfer, click Cancel in the operating system Copying window.
To remove a digital card:
1.
Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left side of the notification area).
2.
Click the name of the digital card in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3.
88
Press in on the digital card (1), and then remove the card from the slot (2).
Chapter 7 External devices and external media cards
8
Adding or replacing a memory module
The computer has one memory module compartment, which is located on the bottom of the computer.
The memory capacity of the computer can be upgraded by adding a memory module to the vacant
expansion memory module slot or by upgrading the existing memory module in the primary memory
module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both
memory modules are the same size.
To add or replace a memory module:
1.
Save your work.
2.
Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface.
6.
Remove the battery from the computer.
7.
Loosen the memory module compartment screws (1).
89
8.
Lift the memory module compartment cover (2) away from the computer.
9.
If you are replacing a memory module, remove the existing memory module:
a.
Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b.
Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
c.
To protect a memory module after removal, place it in an electrostatic-safe container.
10. Insert a new memory module:
90
Chapter 8 Adding or replacing a memory module
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module, and do not bend the memory module.
a.
Align the notched edge (1) of the memory module with the tab in the memory module slot.
b.
With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c.
Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
11. Align the tab (1) on the memory module compartment cover with the notch on the computer.
12. Close the cover (2).
13. Tighten the memory module compartment screws (3).
14. Replace the battery.
15. Turn the computer right-side up, and then reconnect external power and external devices.
16. Turn on the computer.
91
9
Security
Protecting the computer
Standard security features provided by the Windows operating system and the non-Windows Setup
Utility can protect your personal settings and data from a variety of risks.
Follow the procedures in this chapter to use the following features:
●
Passwords
●
Antivirus software
●
Firewall software
●
Critical security updates
●
Optional security cable
NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks
or prevent the computer from being mishandled or stolen.
NOTE:
92
Before you send your computer for service, remove all password settings.
Computer risk
Security feature
Unauthorized use of the computer
Power-on password
Computer viruses
Norton Internet Security software
Unauthorized access to data
●
Firewall software
●
Windows updates
Unauthorized access to Setup Utility, BIOS settings, and other
system identification information
Administrator password
Ongoing or future threats to the computer
Critical security updates from Microsoft
Unauthorized access to a Windows user account
User password
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
Chapter 9 Security
Using passwords
A password is a group of characters that you choose to secure your computer information. Several types
of passwords can be set, depending on how you want to control access to your information. Passwords
can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.
CAUTION: To prevent being locked out of the computer, record each password you set. Because
most passwords are not displayed as they are set, changed, or deleted, it is essential to record each
password immediately and store it in a secure place.
You can use the same password for a Setup Utility feature and for a Windows security feature. You can
also use the same password for more than one Setup Utility feature.
Use the following guidelines when setting a password in Setup Utility:
●
A password can be any combination of up to eight letters and numbers and is case-sensitive.
●
If the password was set in Setup Utility, you must enter the password at a Setup Utility prompt. If
the password was set in Windows, you must enter the password at a Windows prompt.
Use the following tips for creating and saving passwords:
●
When creating passwords, follow requirements set by the program.
●
Write down your passwords and store them in a secure place away from the computer.
●
Do not store passwords in a file on the computer.
●
Do not use your name or other personal information that could be easily discovered by an outsider.
The following sections list Windows and Setup Utility passwords and describe their functions. For
additional information about Windows passwords, such as screen-saver passwords, select Start >
Help and Support.
Setting passwords in Windows
Password
Function
Administrator password
Protects administrator-level access to computer contents.
NOTE: This password cannot be used to access Setup Utility
contents.
User password
Protects access to a Windows user account. It also protects
access to the computer contents and must be entered when
you exit Sleep or Hibernation.
Setting passwords in Setup Utility
Password
Function
Administrator password*
●
Protects access to Setup Utility.
●
Once set, you must enter the password each time you
access Setup Utility.
CAUTION: If you forget your administrator password, you
cannot access Setup Utility.
Using passwords
93
Password
Function
Power-on password*
●
Protects access to the computer contents.
●
Once set, you must enter the password each time you
turn on the computer, restart the computer, or exit
Hibernation.
CAUTION: If you forget your power-on password, you
cannot turn on or restart the computer, or exit Hibernation.
*For details about each of these passwords, see the following topics.
Administrator password
Your administrator password protects the configuration settings and system identification information in
Setup Utility. After this password is set, you must enter it each time you access Setup Utility.
Your administrator password is not interchangeable with an administrator password set in Windows,
nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and
store it in a safe place.
Managing an administrator password
To set, change, or delete this password, follow these steps:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
3.
Use the arrow keys to select Security > Set Administrator Password, and then press enter.
●
To set an administrator password, enter your password in the Enter New Password and
Confirm New Password fields, and then press enter.
●
To change an administrator password, enter your current password in the Enter Current
Password field, enter a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete an administrator password, enter your current password in the Enter Password
field, and then press enter four times.
To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering an administrator password
At the Enter Password prompt, enter your administrator password, and then press enter. After three
unsuccessful attempts to enter the administrator password, you must restart the computer and try again.
94
Chapter 9 Security
Power-on password
Your power-on password prevents unauthorized use of the computer. Once set, you must enter the
password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on
password is not displayed as it is set, entered, changed, or deleted.
Managing a power-on password
To set, change, or delete this password, follow these steps:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
3.
Use the arrow keys to select Security > Set Power-On Password, and then press enter.
●
To set a power-on password, enter your password in the Enter New Password and Confirm
New Password fields, and then press enter.
●
To change a power-on password, enter your current password in the Enter Current
Password field, enter a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete a power-on password, enter your current password in the Enter Current
Password field, and then press enter four times.
To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering a power-on password
At the Enter Password prompt, enter your password, and then press enter. After three unsuccessful
attempts to enter the password, you must restart the computer and try again.
Using passwords
95
Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you expose it to computer
viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software must
be kept up to date.
Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes
60 days of free updates. It is strongly recommended that you protect the computer against new viruses
beyond 60 days by purchasing extended update service. Instructions for using and updating Norton
Internet Security software and for purchasing extended update service are provided within the program.
To view and access Norton Internet Security, select Start > All Programs > Norton Internet
Security.
For more information about computer viruses, enter viruses in the Search box in Help and Support.
Using firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able
to gain access to the computer, your personal files, and information about you. Use the firewall software
preinstalled on the computer to protect your privacy.
Firewall features include logging and reporting of network activity, and automatic monitoring of all
incoming and outgoing traffic. See the firewall user guide or contact your firewall manufacturer for more
information.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer
or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem,
disable the firewall, perform the task that you want to perform, and then reenable the firewall. To
permanently resolve the problem, reconfigure the firewall.
96
Chapter 9 Security
Installing critical security updates
CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software may have become available after the computer
was shipped. To be sure that all available updates are installed on the computer, observe these
guidelines:
●
Run Windows Update as soon as possible after you set up your computer. Use the update link at
Start > All Programs > Windows Update.
●
Run Windows Update monthly thereafter.
●
Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft
Web site and through the updates link in Help and Support.
Installing an optional security cable
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
1.
Loop the security cable around a secured object.
2.
Insert the key (1) into the cable lock (2).
3.
Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
NOTE:
The location of the security cable slot varies by computer model.
Installing critical security updates
97
A
Setup Utility (BIOS)
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
▲
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
98
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2.
When the Startup Menu is displayed, press f10.
Appendix A Setup Utility (BIOS)
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select System Configuration > Language, and then press enter.
3.
Use the arrow keys to select a language, and then press enter.
4.
When a confirmation prompt with your language selected is displayed, press enter.
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection
are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use the arrow
keys or f5 and f6.
●
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while Setup Utility is open, press f1.
Using Setup Utility
99
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3.
When the Setup Confirmation is displayed, press enter.
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
100 Appendix A Setup Utility (BIOS)
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
Select
To do this
System information
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator Password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
Setup Utility menus 101
System Configuration menu
Select
To do this
Language
Change the language of Setup Utility.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only)
Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only)
Enable/disable the processor state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models
only)
Enable/disable Card Reader/1394 Power Saving.
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.
Action Key Mode
Enable/disable Action Key Mode.
Boot Options
Set the following boot options:
●
POST Hotkey Delay (sec.)―Set the delay for the f10 and f12
functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15,
20).
●
CD-ROM Boot―Enable/disable boot from CD-ROM.
●
Floppy Boot―Enable/disable boot from diskette.
●
Internal Network Adapter Boot―Enable/disable boot from the
internal network adapter.
●
Boot Order―Set the boot order for:
◦
Notebook Hard Drive
◦
Internal CD/DVD ROM Drive
◦
USB Diskette on Key/USB Hard Disk
◦
USB CD/DVD ROM Drive
◦
USB Floppy
◦
Network Adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models
only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
102 Appendix A Setup Utility (BIOS)
B
Software updates
Updated versions of the software provided with your computer may be available on the HP Web site.
Most software and BIOS updates on the HP Web site are packaged in compressed files called
SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
To update the software, follow these steps:
1.
Identify your computer model, product category, and series or family. Prepare for a system BIOS
update by identifying the BIOS version currently installed on the computer.
If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
NOTE: The computer system BIOS is stored on the system ROM. The BIOS initializes the
operating system, determines how the computer will interact with the hardware devices, and
provides for data transfer among hardware devices, including the time and date.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. See Help and Support for more
information.
2.
Access the updates on the HP Web site at http://www.hp.com.
3.
Install the updates.
103
Updating the BIOS
To update the BIOS, first determine what BIOS version you currently have, and then download and
install the new BIOS.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by opening Setup Utility.
To use Setup Utility for displaying BIOS information:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
2.
If Setup Utility does not open with the system information displayed, use the arrow keys to select
the Main menu.
When the Main menu is selected, BIOS and other system information is displayed.
3.
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter.
104 Appendix B Software updates
Downloading a BIOS update
CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install
a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power or connected
to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
To download a BIOS update:
1.
Access the page on the HP Web site that provides software for your computer:
Select Start > Help and Support > Maintain > Software Updates.
2.
Follow the instructions on the screen to identify your computer and access the BIOS update you
want to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the instructions on the screen to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update will be
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the instructions on the screen.
The system automatically shuts down after the BIOS has successfully updated.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded
file from your hard drive.
Updating the BIOS 105
Updating programs and drivers
To download and install software other than a BIOS update, follow these steps:
To use the HP Web site:
1.
Open your web browser, go to http://www.hp.com/support, and then select your country or region.
2.
Click the option for software and driver downloads, enter your computer model number in the
Search box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and then
follow the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Select your operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click Install now to install the updated driver.
NOTE: In some locations you may be able to download the driver and install it later. To do this,
click Download only to save the file to your computer. When prompted, click Save, and then select
a storage location on your hard drive. After the file is downloaded, navigate to the folder where the
file was stored, and double-click the file to install.
7.
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
106 Appendix B Software updates
C
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used
to start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition,
select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk
Drives section of the window.
107
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up
the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: If your computer does not include an internal optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for
your computer from the HP Web site.
NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port
on an external device such as a hub.
Note the following guidelines before creating recovery discs:
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
2.
Follow the on-screen instructions.
108 Appendix C Backup and recovery
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to maintain
a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE:
Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Note the following when backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word processing document, follow these steps:
1.
Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.
Open a word processing document, and then select Edit > Paste.
4.
Save the document.
●
You can back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number
of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Backing up your information 109
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. See Help and Support for more information.
110 Appendix C Backup and recovery
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
●
Periodically, whenever the system is performing optimally
NOTE:
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click Create.
6.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
Backing up your information 111
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up
your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select
models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may
not have a recovery partition. If that is the case, recovery discs have been included with your computer.
Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2.
Insert the first recovery disc into the optical drive and restart the computer.
3.
Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing
either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
112 Appendix C Backup and recovery
Index
Symbols/Numerics
1394 Power Saving 102
A
AC adapter
identifying 11
AC adapter light 56, 57
AC adapter light, identifying 6
AC adapter, connecting 52
AC adapter, testing 53
action key mode 102
action keys
identifying 5
media control 38
muting/restoring speaker
volume 37
volume down 36
volume mute 36
volume up 36
adjusting webcam properties 45
administrator password
creating 94
entering 94
managing 94
airport security devices 65
antennas 9
antivirus software 96
applications key, Windows 5
audio devices, connecting
external 40
audio features 40
audio functions, checking 40
audio-in (microphone) jack 37
audio-out (headphone) jack 36
AutoPlay 71
B
backing up
customized window, toolbar,
and menu bar settings 109
personal files 109
templates 109
battery
calibrating 58
charging 56, 58
conserving power 61
discharging 57
disposing 62
identifying 11
inserting 55
low battery levels 57
recharging 60
removing 55
replacing 62
storing 61
battery bay, identifying 8
Battery Check 54
battery power 54
battery release latch 55
battery release latch,
identifying 8
battery temperature 61
bays
battery 8
hard drive 8
BD
copying 72
playing 69
removing 74
BIOS, updating 104
Blu-ray ROM DVD±R/RW
SuperMulti DL Drive 67
Blu-ray ROM with LightScribe
DVD±R/RW SuperMulti DL
Drive 67
Bluetooth device 13, 19
Bluetooth label 12
boot options 102
boot order 102
button sound 102
buttons
power 4
TouchPad off indicator 28
TouchPad right/left 28
C
cables
LAN 27
modem 23
security 97
USB 85
calibrating battery 58
caps lock light, identifying 3
Card Reader Power Saving 102
CD
burning 73
copying 72
playing 69
removing 74
CD drive 79
Certificate of Authenticity label 12
changing the language of Setup
Utility 99
charging batteries 56, 58
checking audio functions 40
compartments
memory module 8
components
additional hardware 11
bottom 8
display 9
left-side 7
right-side 6
top 2
connecting to a WLAN 18
connection, external power 52
connector, power 6
conservation, power 61
Index 113
controls
TouchPad 2
copyright warning 72
cord, power 11
corporate WLAN connection 18
country-specific modem cable
adapter 24
critical battery level 57
critical updates, software 97
CyberLink PowerDVD 39
D
device drivers
HP drivers 77
Windows drivers 78
Diagnostics menu 102
digital card
defined 87
inserting 87
removing 88
stopping 88
digital dual array microphone,
identifying 36
Digital Media Slot, identifying 7
Disk Cleanup software 80
Disk Defragmenter software 80
disk drive 79
disk performance 80
displaying system
information 100
drive media 47
drives
boot order 102
caring for 65
DVD
burning 73
changing region setting 71
copying 72
playing 69
removing 74
DVD drive 79
DVD region settings 71
DVD±RW and CD-RW SuperMulti
DL Combo Drive 67
DVD±RW and CD-RW SuperMulti
DL Combo Drive with
LightScribe 67
E
earbuds 36
114 Index
encryption 17
entering a power-on
password 95
entering an administrator
password 94
esc key, identifying 5
exiting Setup Utility 101
external audio devices,
connecting 40
external drive 79
external monitor port,
identifying 7
integrated numeric keypad keys,
identifying 5
integrated webcam light,
identifying 9
integrated webcam, identifying 9
interference, minimizing 22
internal digital dual array
microphone, identifying 36
internal microphones,
identifying 9
Internet connection setup 16
issues, resolving 20, 74
F
f11 112
fan always on 102
firewall 17
firewall software 96
fn key, identifying 5
full system recovery 107
J
jacks
audio-in (microphone) 37
audio-out (headphone) 36
RJ-11 (modem) 6
RJ-45 (network) 7
G
graphics modes, switching 63
H
hard drive
installing 83
removing 81
replacing 81
hard drive bay, identifying 8
hard drive self test 102
HDMI
connecting 42
HDMI port 42
HDMI port, identifying 7
headphone (audio-out) jack 36
headphones 36
Hibernation
exiting 48
initiated during critical battery
level 57
initiating 48
high-definition devices,
connecting 42
hubs 85
I
icons
network 14, 21
wired network 14
wireless 14
K
keys
action 5
esc 5
fn 5
Windows applications 5
Windows logo 5
keys, integrated numeric
keypad 5
L
labels
Bluetooth 12
Microsoft Certificate of
Authenticity 12
modem approval 12
service tag 12
wireless certification 12
WLAN 12
LAN Power Saving 102
language support 102
latch, battery release 8
lights
caps lock 3
num lk 3
optical drive 6
power 3, 6
TouchPad 2
TouchPad off indicator 28
webcam 9
webcam light 9
wireless 3
local area network (LAN)
cable required 27
connecting cable 27
low battery level 57
mouse, external
setting preferences 31
multimedia components,
identifying 36
multimedia software 39
multimedia software, installing 39
M
Main menu 101
maintenance
Disk Cleanup 80
Disk Defragmenter 80
managing a power-on
password 95
managing an administrator
password 94
media activity action keys 38
memory
adding memory modules 89
replacing memory modules 89
upgrading memory
modules 89
memory module
adding 89
inserting 90
removing 90
replacing 89
upgrading 89
memory module compartment
cover
removing 90
replacing 91
memory module compartment,
identifying 8
memory test 102
microphone, internal 9, 36
Microsoft Certificate of Authenticity
label 12
minimizing interference 22
modem approval label 12
modem cable
connecting 23
country-specific cable
adapter 24
noise suppression circuitry 23
modem software
setting/adding location 24
travel connection problems 26
monitor port, external 7
N
navigating in Setup Utility 99
network cable
connecting 27
noise suppression circuitry 27
network icons 14, 21
network key 21
network security codes
network key 21
SSID 21
noise suppression circuitry
modem cable 23
network cable 27
num lk light, identifying 3
O
operating system
Microsoft Certificate of
Authenticity label 12
Product Key 12
optical disc
playing 69
removing 74
optical drive
using 66
optical drive light, identifying
P
passwords
administrator 94
power-on 95
set in Setup Utility 93
set in Windows 93
performing a recovery 112
pointing devices
setting preferences 31
ports
external monitor 7
HDMI 7, 42
USB 6, 7, 85
power
connecting 52
conserving 61
power button, identifying 4
6
power connector, identifying 6
power cord, identifying 11
power light, identifying 3
power-on password
creating 95
entering 95
managing 95
Processor C6 State 102
Product Key 12
product name and number,
computer 12
programs, updating 106
public WLAN connection 18
R
readable media 47
recovering a program or
driver 107
recovering from the dedicated
recovery partition 112
recovering from the recovery
discs 112
recovery discs 107, 108
Recovery Manager 107, 112
recovery partition 107
recovery, system 112
region codes, DVD 71
regulatory information
modem approval label 12
wireless certification labels 12
restore points 111
restoring default settings 100
RJ-11 (modem) jack,
identifying 6
RJ-45 (network) jack,
identifying 7
S
secondary hard drive self
test 102
security
features 92
passwords 93
security cable 97
security cable slot, identifying 6
Security menu 101
security, wireless 17
selecting in Setup Utility 99
serial number, computer 12
service tag 12
Index 115
setup of WLAN 16
Setup Utility, passwords set in 93
shutdown 64
shutting down 64
Sleep
exiting 48
initiating 48
slots
Digital Media 7
security cable 6
software
antivirus 96
critical updates 97
Disk Cleanup 80
Disk Defragmenter 80
firewall 96
installing 39
multimedia 39
Windows Media Player 39
Wireless Assistant 15
solid-state drive (SSD) 107,
112
speakers 37
speakers, identifying 4
starting Setup Utility 98
storing battery 61
supported discs 108
switchable graphics 63
System Configuration menu 102
system failure or instability 107
system information 101
system recovery 112
system restore points 107, 111
disc play 75
drive and device driver
problems 74
DVD movie play 75
external display 76
HP device drivers 77
modem 26
optical disc tray 74
Windows device drivers 78
wireless connection
problems 20
turning off the computer 64
T
temperature 61
TouchPad
buttons 28
off indicator 28
TouchPad controls 2
TouchPad light, identifying 3
TouchPad off indicator,
identifying 2, 28
TouchPad zone
identifying 2, 28
traveling with the computer
modem approval label 12
wireless certification labels 12
troubleshooting
disc burning 76
W
webcam
adjusting properties 45
tips 45
using 45
webcam light 36
Windows applications key,
identifying 5
Windows logo key, identifying 5
Windows, passwords set in 93
wireless action key
locating 14
using 14
wireless antennas 9
Wireless Assistant software 14,
15
wireless certification label 12
116 Index
U
unresponsive system 64
USB cable, connecting 85
USB devices
connecting 85
description 85
removing 86
USB hubs 85
USB ports, identifying 6, 7, 85
using Setup Utility 99
using system restore 111
V
vents, identifying 7, 8
video, using 41
Virtualization Technology 102
volume down action key 36
volume mute action key 36
volume up action key 36
volume, adjusting 37
wireless controls
button 14
operating system 14
Wireless Assistant
software 14
wireless devices, types 13
wireless icon 14
wireless light 14
wireless light, identifying 3
wireless local area network
(WLAN), identifying 8
wireless network (WLAN)
connecting 18
corporate WLAN
connection 18
described 13
equipment needed 16
functional range 18
public WLAN connection 18
security 17
WLAN device 12
WLAN label 12
writable media 47