HP Laptop DV6 User's Manual

HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, V-Series, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Java is a U.S. trademark of Sun
Microsystems, Inc. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 599696-001
MSG revision history
Revision
Publication date
Description
A
August 2010
●
Updated commodities in the following location: Product description
on page 1.
●
Added newly supported processors to spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 29, Processor on page 83.
●
Added newly supported hard drives to spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 29, Mass storage devices on page 24, Hard drive
on page 44.
●
Updated memory module spare part numbers in the following locations:
Computer major components on page 18, Sequential part number listing
on page 29, Memory module on page 48.
●
Added newly supported optical disk drives to spare parts listings in the
following locations: Computer major components on page 18, Sequential
part number listing on page 29, Optical drive on page 51.
●
Removed obsolete WLAN modules from spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 29, WLAN module on page 49.
●
Updated hard drive specifications in the following location: Hard drive
specifications on page 95.
iii
iv
MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi
Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Identifying hardware ................................................................................................................ 6
Top components ...................................................................................................................... 7
Display components .................................................................................................. 7
Wireless antenna locations ......................................................................................... 8
Buttons and Fingerprint Reader (select models only) ....................................................... 9
Keys ...................................................................................................................... 10
Lights ..................................................................................................................... 11
TouchPad ............................................................................................................... 12
Left-side components ............................................................................................................... 13
Right-side components ............................................................................................................ 14
Front components ................................................................................................................... 14
Bottom components ................................................................................................................ 15
3 Illustrated parts catalog .................................................................................................. 16
Service tag ............................................................................................................................ 16
Computer major components ................................................................................................... 18
Mass storage devices ............................................................................................................. 24
Display assembly subcomponents - TouchScreen ........................................................................ 26
Display assembly subcomponents - traditional ............................................................................ 27
Miscellaneous parts ................................................................................................................ 28
Sequential part number listing .................................................................................................. 29
4 Removal and replacement procedures ............................................................................ 36
Preliminary replacement requirements ....................................................................................... 36
Tools required ......................................................................................................... 36
Service considerations ............................................................................................. 36
Plastic parts ............................................................................................. 36
Cables and connectors ............................................................................. 36
Drive handling ......................................................................................... 37
Grounding guidelines .............................................................................................. 37
Electrostatic discharge damage .................................................................. 37
Packaging and transporting guidelines ........................................ 39
Component replacement procedures ........................................................................................ 40
Service tag ............................................................................................................. 41
Computer feet ......................................................................................................... 42
vii
Battery ................................................................................................................... 43
Hard drive ............................................................................................................. 44
RTC battery ............................................................................................................ 47
Memory module ...................................................................................................... 48
WLAN module ........................................................................................................ 49
Optical drive .......................................................................................................... 51
Keyboard ............................................................................................................... 53
Top cover ............................................................................................................... 56
Power button board ................................................................................................. 59
Front USB board ..................................................................................................... 61
Bluetooth module .................................................................................................... 62
Rear USB board ...................................................................................................... 64
Display assembly .................................................................................................... 65
Power connector cable ............................................................................................ 74
System board ......................................................................................................... 76
Fan/heat sink assembly ........................................................................................... 80
Processor ............................................................................................................... 83
Speakers ................................................................................................................ 86
Optical drive connector board .................................................................................. 87
5 Setup Utility (BIOS) ......................................................................................................... 89
Starting Setup Utility ............................................................................................................... 89
Using Setup Utility .................................................................................................................. 89
Changing the language of Setup Utility ...................................................................... 89
Navigating and selecting in Setup Utility .................................................................... 90
Displaying system information ................................................................................... 90
Restoring default settings in Setup Utility ..................................................................... 91
Exiting Setup Utility ................................................................................................. 91
Setup Utility menus ................................................................................................................. 92
Main menu ............................................................................................................. 92
Security menu ......................................................................................................... 92
System Configuration menu ...................................................................................... 92
Diagnostics menu .................................................................................................... 93
6 Specifications .................................................................................................................. 94
Computer specifications .......................................................................................................... 94
15.6-inch, SVA display specifications ....................................................................................... 95
Hard drive specifications ........................................................................................................ 95
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications ................... 96
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 97
7 Backup and recovery ...................................................................................................... 98
Creating recovery discs .......................................................................................................... 98
viii
Backing up your information .................................................................................................... 99
Using Windows Backup and Restore ....................................................................... 101
Using system restore points ..................................................................................... 101
When to create restore points .................................................................. 101
Create a system restore point ................................................................... 102
Restore to a previous date and time .......................................................... 102
Performing a recovery .......................................................................................................... 102
Recovering from the recovery discs .......................................................................... 102
Recovering from the dedicated partition (select models only) ...................................... 103
8 Connector pin assignments ........................................................................................... 104
Audio-in (microphone) .......................................................................................................... 104
Audio-out (headphone) ......................................................................................................... 104
External monitor ................................................................................................................... 104
HDMI ................................................................................................................................. 106
RJ-45 (network) .................................................................................................................... 107
Universal Serial Bus .............................................................................................................. 107
9 Power cord set requirements ........................................................................................ 108
Requirements for all countries ................................................................................................ 108
Requirements for specific countries and regions ....................................................................... 109
10 Recycling .................................................................................................................... 110
Battery ................................................................................................................................ 110
Display ............................................................................................................................... 110
Index ............................................................................................................................... 116
ix
x
1
Product description
Category
Description
Product Name
HP Pavilion dv6 Entertainment PC
Processors
●
AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
●
AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
●
AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
●
AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second)
●
AMD Phenom II N640 Dual 2.90-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
●
AMD Phenom II N620 Dual 2.80-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second)
●
AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
●
AMD Phenom II P920 Quad 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
●
AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
●
AMD Phenom II P820 Triple 1.80-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
●
AMD Turion II N550 Dual 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
●
AMD Turion II N530 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
●
AMD Turion II P540 Dual 2.40-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
●
AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
●
AMD Athlon II N350 Dual 2.40-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
●
AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
●
AMD Athlon II P340 Dual 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
●
AMD Athlon II P320 Dual 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
1
Category
Chipset
Graphics
Description
●
AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
●
AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
●
AMD M880G
●
AMD RS880MD Northbridge chipset
●
AMD SB820 Southbridge chipset
ATI Mobility Radeon HD 4250 graphics with 128-MB of sideport video memory (64 MB × 16 DDR3
@ 800 MHz):
●
up to 509 MB of dedicated graphics subsystem memory on computer models with 1024 MB of
system memory;
●
up to 1021 MB of dedicated graphics subsystem memory on computer models with 2048 MB of
system memory;
●
up to 1533 MB of dedicated graphics subsystem memory on computer models with 3072 MB of
system memory
●
up to 1917 MB of dedicated graphics subsystem memory on computer models with 4096 MB of
system memory on computer models equipped with 32-bit operating systems;
●
up to 2045 MB of dedicated graphics subsystem memory on computer models with 4096 MB of
system memory on computer models equipped with 64-bit operating systems;
●
up to 1917 MB of dedicated graphics subsystem memory on computer models with 6144 MB of
system memory on computer models equipped with 32-bit operating systems;
●
up to 3069 MB of dedicated graphics subsystem memory on computer models with 6144 MB of
system memory on computer models equipped with 64-bit operating systems;
●
up to 1917 MB of dedicated graphics subsystem memory on computer models with 8192 MB of
system memory on computer models equipped with 32-bit operating systems;
●
up to 3195 MB of dedicated graphics subsystem memory on computer models with 8192 MB of
system memory on computer models equipped with 64-bit operating systems;
Memory size is dynamic change
Supports BD playback with HD decode, and DX11 support and HDMI support
Panel
15.6-in, high-definition (HD), LED, BrightView (1366×768) display; typical brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 ultra wide aspect ratio
Wacom TouchScreen, MultiTouch-enabled
Lighted logo on top bezel
Memory
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Supports up to 8192 GB of system RAM
2
Chapter 1 Product description
Category
Description
DDR3/1333-MHz and DDR3/1066-MHz (only computer models equipped with the AMD Phenom II
N930 Quad 2.00-GHz processor, the AMD Phenom II N830 Triple 2.10-GHz processor, and the
AMD Phenom II N620 Dual 2.80-GHz processor run at DDR3/1333-MHz; all other computer models
run at DDR3/1333-MHz)
Supports the following configurations:
Hard drives
●
8192-MB total system memory (4096×2)
●
6144-MB total system memory (4096×1 + 2148×1)
●
4096-MB total system memory (4096×1, 1024×2)
●
3072-MB total system memory (2048×1 + 1024×1)
●
2048-MB total system memory (2048×1, 1024×2)
●
1024-MB total system memory (1024×1)
Supports 6.35-cm (2.5-in) hard drives (HD), 12.5-mm (.49-in) and 9.5-mm (.37-in) thicknesses
Customer-accessible
Serial ATA
Accelerometer (HP Mobile Data Protection System 3D)
Supports the following single hard drive configurations:
Optical drives
●
1-TB (5200-rpm, 12.5-mm, non-brominated flame retardant (BFR), polyvinyl chloride (PVC) free)
●
750-GB (5200-rpm, 12.5-mm, non-BFR, PVC free)
●
640-GB (7200 and 5400-rpm, 9.5-mm)
●
500-GB (7200-rpm, 9.5-mm)
●
320-GB (7200-rpm, 9.5-mm)
●
250-GB (7200-rpm, 9.5-mm)
Fixed
Serial ATA
12.7-mm tray load
Supports the following drives:
Audio and video
●
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
●
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive
●
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Integrated microphones with beam-forming, echo-cancellation, noise-suppression software
HD audio
Supports Microsoft Premium Requirements
Dolby advanced audio
2 Pavilion-branded Altec Lansing speakers
Integrated HP triple bass reflex subwoofer
3
Category
Description
HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per
second
Ethernet
Integrated Realtek 10/100/1000 GB network interface card (NIC)
Wireless
Integrated wireless local area network (WLAN) options by way of wireless module:
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
●
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
●
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
●
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter
●
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
Integrated personal area network (PAN) options by way of Bluetooth® module:
Support for no-WPAN option
Bluetooth
External media
card
Ports
Digital Media Slot supporting the following optional digital card formats:
●
Secure Digital (SD) Memory Card
●
MultiMediaCard (MMC)
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
xD-Picture Card (XD)
●
3-pin AC power
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
eSATA combo with 4th USB port
●
HDMI version 1.3 supporting 1080p with HDCP key, supporting 1920×1080 at 60 Hz and
1920×1200 at 60 Hz in DVI mode
●
Mini Display Port
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (4)
●
VGA (Dsub 15-pin) supporting 1920×1200 and 1600×1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect
Docking
Supports HP Notebook USB Dock
Keyboard/
pointing devices
Full-size (15.6 in), island-style keyboard with DuraCoat
Full-size (15.6 in), backlit, island-style keyboard with DuraCoat available in Europe, the Middle East,
Africa, and North America
4
Chapter 1 Product description
Category
Description
ClickPad Touchpad with 2-way scroll and legend gesture support
Taps enabled by default
Power
requirements
EM 90-W and 65-W AC adapter with localized cable plug support (3-wire plug with ground pin,
supports 3-pin DC connector)
Support for the following batteries:
Security
●
9-cell, 2.80-Ah (93-Wh) Li-ion battery
●
6-cell, 2.80-Ah (62-Wh) Li-ion battery
●
6-cell, 2.55-Ah (55-Wh) Li-ion battery
Security cable slot
Fingerprint reader with Digital Persona software support
Operating system
Serviceability
Preinstalled:
●
Windows® 7 Home Basic 32- and 64-bit
●
Windows 7 Home Premium 32- and 64-bit
●
Windows 7 Professional 64
End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
RTC battery
●
WLAN module
5
2
External component identification
Identifying hardware
To refer to a list of hardware installed on the computer:
1.
Select Start > Control Panel > System and Security.
2.
In the System area, click Device Manager. Use Device Manager to add hardware or modify
device configurations.
NOTE: Windows includes the User Account Control feature that improves the security of the
computer. You might be prompted for your permission or password for tasks such as installing
applications, running utilities, or changing Windows settings. For more information, refer to Help and
Support.
6
Chapter 2 External component identification
Top components
Display components
Item
Component
Description
(1)
Internal microphones (2)
Record sound.
(2)
Webcam light
On—The webcam is in use.
(3)
Webcam
Records video and captures still photographs.
Top components
7
Wireless antenna locations
Component
Description
WLAN antennas (2)*
On select computer models, at least two antennas send
and receive signals from one or more wireless devices.
These antennas are not visible from the outside of the
computer.
NOTE: For optimal transmission, keep the areas
immediately around the antennas free from
obstructions.
To review wireless regulatory notices, refer to the
country- or region-specific section of Regulatory, Safety
and Environmental Notices in Help and Support.
8
Chapter 2 External component identification
Buttons and Fingerprint Reader (select models only)
Item
Component
Description
(1)
Power button*
Press the Power button to:
●
Turn on the computer.
●
Initiate Sleep.
●
Exit Sleep.
●
Exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the Power button for at least 5 seconds to shut down
the computer.
For more information about the power settings, select
Start > Control Panel > System and Security >
Power Options.
(2)
Fingerprint reader (select models only)
Allows a fingerprint logon to Windows, instead of a
password logon.
For more information about changing factory settings, refer to Help and Support
Top components
9
Keys
Item
Component
Description
(1)
esc key
Displays system information when pressed in
combination with the fn key.
(2)
E-mail key
Opens a new e-mail in the default e-mail client.
(3)
Media application key
Launches the MediaSmart application (or the
TouchSmart application for select models equipped
with a TouchScreen display assembly).
(4)
Web browser key
Launches the default Web browser.
(5)
Print key
Sends the currently active document to the default
printer.
(6)
Calculator key
Launches the Calculator application.
(7)
fn key
Displays system information when pressed in
combination with the esc key.
NOTE: If your keyboard has a backlight key (select
models only), the fn key pressed in combination with
the right shift key initiates the Pause function.
10
(8)
Windows logo key
Displays the Windows Start menu.
(9)
Action keys
Execute frequently used system functions.
(10)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
Chapter 2 External component identification
Item
Component
Description
(11)
QuickLock key
Initiates QuickLock.
(12)
Backlight key (select models only)
Turns the keyboard backlight on or off.
NOTE: Keyboards without the backlight key have the
standard Pause function in this location. To initiate the
Pause function for keyboards with the backlight key,
hold down the fn key while pressing the right shift key.
Lights
Item
Component
Description
(1)
TouchPad light
●
Off—The TouchPad is enabled.
●
Amber—The TouchPad is disabled.
(2)
Caps lock light
On—Caps Lock is on.
(3)
Power light
NOTE: The computer has two power lights. The other
power light is on the right side of the computer.
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
(4)
Volume mute light
Amber—Computer sound is off.
(5)
Wireless light
●
White—An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth device, is detected..
●
Amber—No wireless devices are detected.
●
White—The fingerprint was read.
●
Amber—The fingerprint was not read.
(6)
Fingerprint reader light (select models only)
Top components
11
TouchPad
Item
Component
Description
(1)
TouchPad off indicator
To switch the TouchPad on and off, quickly double-tap
the TouchPad off indicator.
(2)
TouchPad zone
Moves the pointer and selects or activates items on the
screen.
(3)
Left TouchPad button
Functions like the left button on an external mouse.
(4)
Right TouchPad button
Functions like the right button on an external mouse.
To view or change pointing device preferences:
12
1.
Select Start > Devices and Printers.
2.
Right-click the device representing your computer.
3.
Select Mouse settings.
Chapter 2 External component identification
Left-side components
Item
Component
Description
(1)
Vent (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)
External monitor port
Connects an external VGA monitor or projector.
(3)
RJ-45 (network) jack
Connects a network cable.
(4)
HDMI port
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(5)
eSATA/USB port
Connects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
connects an optional USB device.
NOTE: Depending on the computer model, the
computer might include only a USB port.
(6)
USB port
Connects an optional USB device.
(7)
Audio-in (microphone) jack
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(8)
Audio-out (headphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
(9)
Digital Media Slot
Supports the following optional digital card formats:
●
Secure Digital (SD) Memory Card
●
MultiMediaCard (MMC)
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
xD-Picture Card (XD)
Left-side components
13
Right-side components
Item
Component
Description
(1)
USB ports (2)
Connect optional USB devices.
(2)
Optical drive
Reads optical discs and, on select models, writes to
optical discs.
(3)
Optical drive light
Flashing—Accessing the optical drive.
(4)
Power light
NOTE: The computer has two power lights. The other
power light is on the right side of the computer.
(5)
(6)
Hard drive light
AC adapter light
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
●
White—The hard disk drive is active.
●
Amber—The hard disk drive is parked.
●
White—The computer is connected to external
power and the battery is fully charged.
●
Amber—The computer is connected to external
power and the battery is charging.
●
Off—The computer is not connected to external
power.
(7)
Power connector
Connects an AC adapter.
(8)
Security cable slot
Connects an optional security cable. The security cable
is designed to act as a deterrent, but might not prevent
the computer from being mishandled or stolen.
Front components
14
Component
Description
Speakers (2)
Produce sound.
Chapter 2 External component identification
Bottom components
Item
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Vents (6)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(3)
Battery release latch
Releases the battery from the battery bay.
(4)
Hard drive bay
Holds the hard drive, the memory module slots, and
the WLAN module.
CAUTION: To prevent an unresponsive system,
replace the wireless module with a wireless module
authorized for use by the governmental agency that
regulates wireless devices in your country or region. If
you replace the module and then receive a warning
message, remove the module to restore computer
functionality, and then contact technical support
through Help and Support.
Bottom components
15
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
16
Item
Component
Description
(1)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
Chapter 3 Illustrated parts catalog
Item
Component
Description
(2)
Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(3)
Warranty period
This number describes the duration of the warranty
period for the computer.
Service tag
17
Computer major components
18
Chapter 3 Illustrated parts catalog
Item
Description
Spare part
number
(1)
Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless
antenna cables and transceivers):
15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum
(includes TouchScreen cable)
595132-001
15.6-in traditional HD, LED, BrightView display assembly in black cherry
603647-001
15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum
595131-001
15.6-in traditional HD, LED, BrightView display assembly in champagne
603650-001
15.6-in traditional HD, LED, BrightView display assembly in midnight blue
615932-001
15.6-in traditional HD, LED, BrightView display assembly in shell white
603648-001
15.6-in traditional HD, LED, BrightView display assembly in Sonoma red
603649-001
NOTE: See Display assembly subcomponents - traditional on page 27 and Display assembly
subcomponents - TouchScreen on page 26 for more display component information and spare part numbers.
(2)
Keyboard:
Keyboard with backlight (includes keyboard cable and keyboard light cable):
●
For use in Belgium
597630-A41
●
For use in Canada
597630-121
●
For use in the Czech Republic
597630-221
●
For use in Denmark, Finland, and Norway
597630-DH1
●
For use in France
597630-051
●
For use in Germany
597630-041
●
For use in Greece
597630-DJ1
●
For use in Hungary
597630-211
●
For use in Israel
597630-BB1
●
For use in Italy
597630-061
●
For use in the Netherlands
597630-B31
●
For use in Portugal
597630-131
●
For use in Russia
597630-251
●
For use in Saudi Arabia
597630-171
●
For use in Slovenia
597630-BA1
●
For use in Spain
597630-071
●
For use in Switzerland
597630-BG1
●
For use in Turkey
597630-141
●
For use in the United Kingdom and Singapore
597630-031
Computer major components
19
Item
Description
●
For use in the United States
Spare part
number
597630-001
Keyboard without backlight (includes keyboard cable):
(3)
●
For use in Belgium
597635-A41
●
For use in Brazil
597635-201
●
For use in Canada
597635-121
●
For use in the Czech Republic
597635-221
●
For use in Denmark, Finland, and Norway
597635-DH1
●
For use in France
597635-051
●
For use in Germany
597635-041
●
For use in Greece
597635-DJ1
●
For use in Hungary
597635-211
●
For use in Israel
597635-BB1
●
For use in Italy
597635-061
●
For use in Japan
597635-291
●
For use in Latin America
597635-161
●
For use in the Netherlands
597635-B31
●
For use in Portugal
597635-131
●
For use in Russia
597635-251
●
For use in Saudi Arabia
597635-171
●
For use in Slovenia
597635-BA1
●
For use in South Korea
597635-AD1
●
For use in Spain
597635-071
●
For use in Switzerland
597635-BG1
●
For use in Taiwan
597635-AB1
●
For use in Thailand
597635-281
●
For use in Turkey
597635-141
●
For use in the United Kingdom and Singapore
597635-031
●
For use in the United States
597635-001
Top cover (includes TouchPad and cable):
For use on computer models equipped with a fingerprint reader, in brushed aluminum
(includes fingerprint reader board, bracket, and cable)
For use on computer models not equipped with a fingerprint reader:
20
Chapter 3 Illustrated parts catalog
619249-001
Item
Description
Spare part
number
●
In black cherry
619245-001
●
In champagne
619248-001
●
In midnight blue
619250-001
●
In shell white
619246-001
●
In Sonoma red
619247-001
(4)
Power button board (includes cable)
603682-001
(5)
Bluetooth module cable
603645-001
(6)
Bluetooth module (includes the Bluetooth module rubber sleeve)
537921-001
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is available using spare part number 603645-001.
USB Board Kit, includes:
603683-001
(7a)
Front USB board and cable
(7b)
Rear USB board and cable
(8)
Power connector cable
603692-001
(9)
Display cable channel
603697-001
(10)
System board (includes replacement thermal material):
(11)
For use on computer models equipped with a graphics subsystem with discrete memory
and the HD5650 chipset
603939-001
For use on computer models equipped with a graphics subsystem with discrete memory
and the HD5470 chipset
595133-001
For use on computer models equipped with a graphics subsystem with discrete memory
and the HD545V chipset
615906-001
For use on computer models equipped with a graphics subsystem with UMA memory
595135-001
Processor (includes replacement thermal material):
AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB,
35W, 3.6 gigatransfers/second)
616346-001
AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB,
35W, 3.6 gigatransfers/second)
594169-001
AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB,
35W, 3.6 gigatransfers/second)
616345-001
AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB,
35W 3.6 gigatransfers/second)
594168-001
AMD Phenom II N640 Dual 2.90-GHz processor (2.0-MB L2 cache, 1333-MHz FSB,
35W, 3.6 gigatransfers/second)
616344-001
AMD Phenom II N620 Dual 2.80-GHz processor (2.0-MB L2 cache, 1333-MHz FSB,
35W 3.6 gigatransfers/second)
594166-001
Computer major components
21
Item
(12)
(13)
Description
Spare part
number
AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB,
25W, 3.6 gigatransfers/second)
616336-001
AMD Phenom II P920 Quad 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB,
25W 3.6 gigatransfers/second)
594170-001
AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB,
25W, 3.6 gigatransfers/second)
616335-001
AMD Phenom II P820 Triple 1.80-GHz processor (1.5-MB L2 cache, 1066-MHz FSB,
25W 3.6 gigatransfers/second)
594167-001
AMD Turion II N550 Dual 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W
3.6 gigatransfers/second)
616337-001
AMD Turion II N530 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W
3.6 gigatransfers/second)
594172-001
AMD Turion II P540 Dual 2.40-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W
3.6 gigatransfers/second)
616347-001
AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W
3.6 gigatransfers/second)
594173-001
AMD Athlon II N350 Dual 2.40-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W
3.2 gigatransfers/second)
616334-001
AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W
3.2 gigatransfers/second)
594164-001
AMD Athlon II P340 Dual 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W
3.2 gigatransfers/second)
616343-001
AMD Athlon II P320 Dual 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W
3.2 gigatransfers/second)
594165-001
AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB,
25W 3.2 gigatransfers/second)
616333-001
AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB,
25W 3.2 gigatransfers/second)
594171-001
Fan/heat sink assembly (includes replacement thermal material):
For use on computer models equipped with graphics subsystems with discrete memory
606575-001
For use on computer models equipped with graphics subsystems with UMA memory
606574-001
Speakers (include cable)
603694-001
Cable Kit, includes:
603680-001
(14)
Optical drive connector board (includes cable)
(15)
Base enclosure (includes 4 rubber feet and power connector bracket)
603689-001
Rubber Feet Kit (not illustrated, includes 4 rubber feet)
603696-001
(16)
Optical drive:
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive
22
Chapter 3 Illustrated parts catalog
603678-001
Item
(17)
(18)
(19)
Description
Spare part
number
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
614333-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
603677-001
Battery:
9-cell, 93-Wh, 2.80-Ah, Li-ion battery
593550-001
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
593562-001
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
593554-001
WLAN module:
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
605560-005
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
593836-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
600370-001
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
582564-001
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
582564-002
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
602992-001
Memory modules (2, PC3, 10600, 1333-MHz)
4-GB
599092-001
2-GB
598856-001
Computer major components
23
Item
Description
Spare part
number
1-GB
598859-001
(20)
RTC battery
599516-001
(21)
Hard drive (includes hard drive bracket, cable, and isolators):
(22)
1-TB, 5200-rpm
603672-001
750-GB, 5200-rpm
603671-001
640-GB, 7200-rpm
620100-001
640-GB, 5400-rpm
603670-001
500-GB, 7200-rpm
603669-001
320-GB, 7200-rpm
603668-001
250-GB, 7200-rpm
603667-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable,
and 4 isolators)
603676-001
Plastics Kit, includes:
603679-001
Hard drive cover (includes 4 captive screws, secured by C-clips)
Mass storage devices
Item
Description
(1)
Hard drive (includes hard drive bracket, cable, and isolators):
1-TB, 5200-rpm
24
Chapter 3 Illustrated parts catalog
Spare part
number
603672-001
Item
(2)
Description
Spare part
number
750-GB, 5200-rpm
603671-001
640-GB, 7200-rpm
620100-001
640-GB, 5400-rpm
603670-001
500-GB, 7200-rpm
603669-001
320-GB, 7200-rpm
603668-001
250-GB, 7200-rpm
603667-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable,
and 4 isolators)
603676-001
Optical drive:
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive
603790-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
603789-001
Mass storage devices
25
Display assembly subcomponents - TouchScreen
26
Item
Description
Spare part
number
(1)
Webcam/microphone module
603660-001
(2)
Display hinge covers (2)
603666-001
(3)
Display Hinge Kit (includes left and right display hinges)
603664-001
Display Cable Kit, includes:
603665-001
(4a)
Display panel cable (includes webcam/microphone module cable)
(4b)
TouchScreen cable
(5)
Display enclosure (includes logo light and cable and 2 WLAN transceivers and
cables)
603663-001
Display Miscellaneous Kit (not illustrated, includes Mylar screw covers)
603659-001
Display Screw Kit (not illustrated, includes Mylar screw covers)
603658-001
Chapter 3 Illustrated parts catalog
Display assembly subcomponents - traditional
Item
Description
Spare part
number
(1)
Display bezel
603651-001
(2)
Webcam/microphone module
603660-001
(3)
15.6-in HD, LED, BrightView display panel
595130-001
(4)
Display hinge covers (2)
603661-001
(5)
Display Hinge Kit (includes left and right display hinges)
603656-001
(6)
Display Cable Kit (includes display panel cable and webcam/microphone
module cable)
603657-001
(7)
Display enclosure (includes logo light and cable and 2 WLAN transceivers and cables)
In black cherry
603652-001
In brushed aluminum
604804-001
In champagne
603655-001
In midnight blue
615933-001
In shell white
603653-001
In Sonoma red
603654-001
Display assembly subcomponents - traditional
27
Item
Description
Spare part
number
Display Miscellaneous Kit (not illustrated, includes Mylar screw covers)
603659-001
Display Screw Kit (not illustrated, includes Mylar screw covers)
603658-001
Miscellaneous parts
Description
Spare part
number
HP Smart AC adapter:
90-W RC/V EM PFC
613160-001
90-W RC/V PFC
613153-001
65-W RC/V EM PFC
613161-001
65-W RC/V PFC
613152-001
Power cord:
28
For use in Argentina
490371-D01
For use in Australia
490371-011
For use in Brazil
490371-201
For use in Denmark
490371-081
For use in Europe, the Middle East, and Africa
490371-021
For use in India
490371-D61
For use in Israel
490371-BB1
For use in Italy
490371-061
For use in Japan
490371-291
For use in South Africa
490371-AR1
For use in South Korea
490371-AD1
For use in Switzerland
490371-111
For use in the United Kingdom and Singapore
490371-031
For use in the United States and Canada
490371-001
Full-function remote control with teletext
465541-003
Screw Kit
603681-001
USB DVB-T antenna
581223-001
USB DVB-T TV tuner
581222-001
Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part
number
Description
465541-003
Full-function remote control with teletext
409371-001
Power cord for use in the United States and Canada
409371-011
Power cord for use in Australia and New Zealand
409371-021
Power cord for use in Europe, the Middle East, and Africa
409371-031
Power cord for use in the United Kingdom and Singapore
409371-061
Power cord for use in Italy
409371-081
Power cord for use in Denmark
409371-111
Power cord for use in Switzerland
409371-201
Power cord for use in Brazil
409371-291
Power cord for use in the People's Republic of China
409371-AB1
Power cord for use in Taiwan
409371-AD1
Power cord for use in South Korea
409371-AR1
Power cord for use in South Africa
409371-BB1
Power cord for use in Israel
409371-D01
Power cord for use in Argentina
409371-D61
Power cord for use in India
537921-001
Bluetooth module
581222-001
USB DVB-T TV tuner
581223-001
USB DVB-T antenna
582564-001
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados,
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
Sequential part number listing
29
30
Spare part
number
Description
582564-002
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica,
Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593550-001
9-cell, 93-Wh, 2.80-Ah, Li-ion battery
593554-001
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
593562-001
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
593836-001
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
594164-001
AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second; includes replacement thermal material)
594165-001
AMD Athlon II P320 Dual 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second; includes replacement thermal material)
594166-001
AMD Phenom II N620 Dual 2.80-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second; includes replacement thermal material)
594167-001
AMD Phenom II P820 Triple 1.80-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second; includes replacement thermal material)
594168-001
AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second; includes replacement thermal material)
594169-001
AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second; includes replacement thermal material)
594170-001
AMD Phenom II P920 Quad 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second; includes replacement thermal material)
594171-001
AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second; includes replacement thermal material)
594172-001
AMD Turion II N530 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second; includes replacement thermal material)
Chapter 3 Illustrated parts catalog
Spare part
number
Description
594173-001
AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second; includes replacement thermal material)
595130-001
15.6-in HD, LED, BrightView display panel for use only with traditional display assemblies
595131-001
15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum (includes display panel
cable, webcam/microphone module, and 2 wireless antenna cables and transceivers)
595132-001
15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes display
panel cable, TouchScreen cable, webcam/microphone module, and 2 wireless antenna cables
and transceivers)
595133-001
System board for use on computer models equipped with a graphics subsystem with discrete memory
and the HD5470 chipset (includes replacement thermal material)
595135-001
System board for use on computer models equipped with a graphics subsystem with UMA memory
(includes replacement thermal material)
597630-001
Keyboard with backlight for use in the United States and Canada (includes keyboard cable and
keyboard light cable)
597630-031
Keyboard with backlight for use in the United Kingdom and Singapore (includes keyboard cable and
keyboard light cable)
597630-041
Keyboard with backlight for use in Germany (includes keyboard cable and keyboard light cable)
597630-051
Keyboard with backlight for use in France (includes keyboard cable and keyboard light cable)
597630-061
Keyboard with backlight for use in Italy (includes keyboard cable and keyboard light cable)
597630-071
Keyboard with backlight for use in Spain (includes keyboard cable and keyboard light cable)
597630-121
Keyboard with backlight for use in French Canada (includes keyboard cable and keyboard light cable)
597630-131
Keyboard with backlight for use in Portugal (includes keyboard cable and keyboard light cable)
597630-141
Keyboard with backlight for use in Turkey (includes keyboard cable and keyboard light cable)
597630-171
Keyboard with backlight for use in Saudi Arabia (includes keyboard cable and keyboard light cable)
597630-211
Keyboard with backlight for use in Hungary (includes keyboard cable and keyboard light cable)
597630-221
Keyboard with backlight for use in the Czech Republic (includes keyboard cable and
keyboard light cable)
597630-251
Keyboard with backlight for use in Russia (includes keyboard cable and keyboard light cable)
597630-A41
Keyboard with backlight for use in Belgium (includes keyboard cable and keyboard light cable)
597630-B31
Keyboard with backlight for use in the Netherlands (includes keyboard cable and keyboard light cable)
597630-BA1
Keyboard with backlight for use in Slovenia (includes keyboard cable and keyboard light cable)
597630-BB1
Keyboard with backlight for use in Israel (includes keyboard cable and keyboard light cable)
597630-BG1
Keyboard with backlight for use in Switzerland (includes keyboard cable and keyboard light cable)
597630-DH1
Keyboard with backlight for use in Denmark, Finland, and Norway (includes keyboard cable and
keyboard light cable)
597630-DJ1
Keyboard with backlight for use in Greece (includes keyboard cable and keyboard light cable)
Sequential part number listing
31
32
Spare part
number
Description
597635-001
Keyboard without backlight for use in the United States and Canada (includes keyboard cable)
597635-031
Keyboard without backlight for use in the United Kingdom and Singapore (includes keyboard cable)
597635-041
Keyboard without backlight for use in Germany (includes keyboard cable)
597635-051
Keyboard without backlight for use in France (includes keyboard cable)
597635-061
Keyboard without backlight for use in Italy (includes keyboard cable)
597635-071
Keyboard without backlight for use in Spain (includes keyboard cable)
597635-121
Keyboard without backlight for use in French Canada (includes keyboard cable)
597635-131
Keyboard without backlight for use in Portugal (includes keyboard cable)
597635-141
Keyboard without backlight for use in Turkey (includes keyboard cable)
597635-161
Keyboard without backlight for use in Latin America (includes keyboard cable)
597635-171
Keyboard without backlight for use in Saudi Arabia (includes keyboard cable)
597635-201
Keyboard without backlight for use in Brazil (includes keyboard cable)
597635-211
Keyboard without backlight for use in Hungary (includes keyboard cable)
597635-221
Keyboard without backlight for use in the Czech Republic (includes keyboard cable)
597635-251
Keyboard without backlight for use in Russia (includes keyboard cable)
597635-281
Keyboard without backlight for use in Thailand (includes keyboard cable)
597635-291
Keyboard without backlight for use in Japan (includes keyboard cable)
597635-A41
Keyboard without backlight for use in Belgium (includes keyboard cable)
597635-AB1
Keyboard without backlight for use in Taiwan (includes keyboard cable)
597635-AD1
Keyboard without backlight for use in South Korea (includes keyboard cable)
597635-B31
Keyboard without backlight for use in the Netherlands (includes keyboard cable)
597635-BA1
Keyboard without backlight for use in Slovenia (includes keyboard cable)
597635-BB1
Keyboard without backlight for use in Israel (includes keyboard cable)
597635-BG1
Keyboard without backlight for use in Switzerland (includes keyboard cable)
597635-DH1
Keyboard without backlight for use in Denmark, Finland, and Norway (includes keyboard cable)
597635-DJ1
Keyboard without backlight for use in Greece (includes keyboard cable)
598856-001
2-MB memory module (PC3, 10600, 1333-MHz)
598859-001
1-MB memory module (PC3, 10600, 1333-MHz)
599092-001
4-MB memory module (PC3, 10600, 1333-MHz)
599516-001
RTC battery
600370-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
602992-001
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
Chapter 3 Illustrated parts catalog
Spare part
number
Description
603645-001
Bluetooth module cable
603647-001
15.6-in traditional HD, LED, BrightView display assembly in black cherry (includes display panel cable,
webcam/microphone module, and 2 wireless antenna cables and transceivers)
603648-001
15.6-in traditional HD, LED, BrightView display assembly in shell white (includes display panel cable,
webcam/microphone module, and 2 wireless antenna cables and transceivers)
603649-001
15.6-in traditional HD, LED, BrightView display assembly in Sonoma red (includes display panel cable,
webcam/microphone module, and 2 wireless antenna cables and transceivers)
603650-001
15.6-in traditional HD, LED, BrightView display assembly in champagne (includes display panel cable,
webcam/microphone module, and 2 wireless antenna cables and transceivers)
603651-001
Display bezel for use only with traditional display assemblies
603652-001
Display enclosure for use only with traditional display assemblies in black cherry (includes logo light
and cable and 2 WLAN transceivers and cables)
603653-001
Display enclosure for use only with traditional display assemblies in shell white (includes logo light and
cable and 2 WLAN transceivers and cables)
603654-001
Display enclosure for use only with traditional display assemblies in Sonoma red (includes logo light
and cable and 2 WLAN transceivers and cables)
603655-001
Display enclosure for use only with traditional display assemblies in champagne (includes logo light
and cable and 2 WLAN transceivers and cables)
603656-001
Display Hinge Kit for use only with traditional display assemblies (includes left and right display hinges)
603657-00
Display Cable Kit for use only with traditional display assemblies (includes display panel cable and
webcam/microphone module cable)
603658-001
Display Screw Kit
603659-001
Display Miscellaneous Kit (includes Mylar screw covers)
603660-001
Webcam/microphone module
603661-001
Display hinge covers for use only with traditional display assemblies
603663-001
Display enclosure for use only with the TouchScreen display assembly (includes logo light and cable
and 2 WLAN transceivers and cables)
603664-001
Display Hinge Kit for use only with the TouchScreen display assembly (includes left and
right display hinges)
603665-001
Display Cable Kit for use only with the TouchScreen display assembly (includes display panel cable,
TouchScreen cable, and webcam/microphone module cable)
603666-001
Display hinge covers for use only with the TouchScreen display assembly
603667-001
250-GB, 7200-rpm (includes hard drive bracket, cable, and isolators)
603668-001
320-GB, 7200-rpm (includes hard drive bracket, cable, and isolators)
603669-001
500-GB, 7200-rpm (includes hard drive bracket, cable, and isolators)
603670-001
640-GB, 5400-rpm (includes hard drive bracket, cable, and isolators)
603671-001
750-GB, 5200-rpm (includes hard drive bracket, cable, and isolators)
Sequential part number listing
33
34
Spare part
number
Description
603672-001
1-TB, 5200-rpm (includes hard drive bracket, cable, and isolators)
603676-001
Hard Drive Hardware Kit (includes hard drive bracket, cable, and 4 isolators)
603677-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
603678-001
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive
603679-001
Plastics Kit (includes the accessory cover, which includes 4 captive screws, secured by C-clips)
603680-001
Cable Kit (includes the optical drive connector board and cable)
603681-001
Screw Kit
603682-001
Power button board (includes cable)
603683-001
USB Board Kit (includes the front USB board and cable and the rear USB board and cable)
603689-001
Base enclosure (includes 4 rubber feet and power connector bracket)
603692-001
Power connector cable
603694-001
Speakers (include cable)
603696-001
Rubber Feet Kit (includes 4 rubber feet)
603697-001
Display cable channel
603939-001
System board for use on computer models equipped with a graphics subsystem with discrete memory
and the HD5650 chipset (includes replacement thermal material)
604804-001
Display enclosure for use only with traditional display assemblies in brushed aluminum (includes logo
light and cable and 2 WLAN transceivers and cables)
605560-005
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
606574-001
Fan/heat sink assembly for use only on computer models equipped with graphics subsystems with UMA
memory (includes replacement thermal material)
606575-001
Fan/heat sink assembly for use only on computer models equipped with graphics subsystems with
discrete memory (includes replacement thermal material)
613152-001
65-W RC/V PFC HP Smart AC adapter
613153-001
90-W RC/V PFC HP Smart AC adapter
613160-001
90-W RC/V EM PFC HP Smart AC adapter
613161-001
65-W RC/V EM PFC HP Smart AC adapter
614333-001
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
615906-001
System board for use on computer models equipped with a graphics subsystem with discrete memory
and the HD545V chipset (includes replacement thermal material)
615932-001
15.6-in traditional HD, LED, BrightView display assembly in midnight blue (includes display panel
cable, webcam/microphone module, and 2 wireless antenna cables and transceivers)
615933-001
Display enclosure for use only with traditional display assemblies in midnight blue (includes logo light
and cable and 2 WLAN transceivers and cables)
Chapter 3 Illustrated parts catalog
Spare part
number
Description
616333-001
AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second); includes replacement thermal material)
616334-001
AMD Athlon II N350 Dual 2.40-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second); includes replacement thermal material)
616335-001
AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second); includes replacement thermal material)
616336-001
AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second); includes replacement thermal material)
616337-001
AMD Turion II N550 Dual 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second); includes replacement thermal material)
616343-001
AMD Athlon II P340 Dual 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second); includes replacement thermal material)
616344-001
AMD Phenom II N640 Dual 2.90-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second); includes replacement thermal material)
616345-001
AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second); includes replacement thermal material)
616346-001
AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second); includes replacement thermal material)
616347-001
AMD Turion II P540 Dual 2.40-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second); includes replacement thermal material)
619245-001
Top cover for use on computer models not equipped with a fingerprint reader in black cherry (includes
TouchPad and cable)
619246-001
Top cover for use on computer models not equipped with a fingerprint reader in shell white (includes
TouchPad and cable)
619247-001
Top cover for use on computer models not equipped with a fingerprint reader in Sonoma red (includes
TouchPad and cable)
619248-001
Top cover for use on computer models not equipped with a fingerprint reader in champagne (includes
TouchPad and cable)
619249-001
Top cover for use on computer models equipped with a fingerprint reader, in brushed aluminum
(includes fingerprint reader board, bracket, and cable, TouchPad, and cable)
619250-001
Top cover for use on computer models not equipped with a fingerprint reader in midnight blue (includes
TouchPad and cable)
620100-001
640-GB, 7200-rpm (includes hard drive bracket, cable, and isolators)
Sequential part number listing
35
4
Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
36
Chapter 4 Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
Preliminary replacement requirements
37
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
38
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
39
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastics
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 62 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw and screw lock size and location during removal
and replacement.
40
Chapter 4 Removal and replacement procedures
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
Component
Description
(1)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(2)
Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(3)
Warranty period
This number describes the duration of the warranty
period for the computer.
Component replacement procedures
41
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 603696-001. There are 4 rubber feet that attach to the base enclosure in the locations
illustrated below.
42
Chapter 4 Removal and replacement procedures
Battery
Description
Spare part number
9-cell, 93-Wh, 2.80-Ah, Li-ion battery
593550-001
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
593562-001
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
593554-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface, with the front toward you.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the front edge of the battery (2) upward.
4.
Remove the battery from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay, and pivot the front edge of
the battery downward until it is seated. The battery release latch automatically locks the battery
into place.
Component replacement procedures
43
Hard drive
NOTE: The hard drive spare part kit includes a hard drive bracket, cable, and isolators.
Description
Spare part number
1-TB, 5200-rpm
603672-001
750-GB, 5200-rpm
603671-001
640-GB, 7200-rpm
620100-001
640-GB, 5400-rpm
603670-001
500-GB, 7200-rpm
603669-001
320-GB, 7200-rpm
603668-001
250-GB, 7200-rpm
603667-001
Hard Drive Hardware Kit (includes hard drive bracket, cable, and 4 isolators)
603676-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
Remove the hard drive:
1.
44
Loosen the four captive screws that secure the accessory cover to the computer.
Chapter 4 Removal and replacement procedures
2.
Lift the right side of the accessory cover until it detaches from the computer.
3.
Remove the accessory cover. The accessory cover is included in the Plastics Kit, spare part number
603679-001.
4.
Disconnect the hard drive cable from the system board.
5.
Use the Mylar tab (1) to lift the right side of the hard drive until it rests at an angle.
6.
Slide the hard drive (2) up and to the right and remove it from the hard drive bay.
7.
If it is necessary to replace the hard drive connector (1), disconnect the connector from
the hard drive.
8.
If it is necessary to replace the hard drive isolators (2), remove the isolators from
the hard drive bracket.
9.
If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (3)
that secure the bracket to the hard drive.
Component replacement procedures
45
10. Lift the hard drive bracket straight up (4) and remove the bracket from the hard drive.
NOTE: The hard drive connector, isolators, bracket, and screws are included in the Hard Drive
Hardware Kit, spare part number 603676-001.
Reverse this procedure to reassemble and install the hard drive.
46
Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
599516-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Remove the accessory cover (see Hard drive on page 44).
Remove the RTC battery:
▲
Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”
sign faces up.
Component replacement procedures
47
Memory module
Description
Spare part number
4-GB (PC3, 10600, 1333-MHz)
599092-001
2-GB (PC3, 10600, 1333-MHz)
598856-001
1-GB (PC3, 10600, 1333-MHz)
598859-001
Before removing a memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Remove the accessory cover (see Hard drive on page 44).
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
2.
Remove the memory module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
48
Chapter 4 Removal and replacement procedures
WLAN module
Description
Spare part number
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
605560-005
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
593836-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
600370-001
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados,
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States
582564-001
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy,
the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
582564-002
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
602992-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Component replacement procedures
49
4.
Remove the battery (see Battery on page 43).
5.
Remove the accessory cover (see Hard drive on page 44).
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.
2.
Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the system
board. (The WLAN module tilts up.)
3.
Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the
WLAN module into the WLAN module slot.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
50
Chapter 4 Removal and replacement procedures
Optical drive
NOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket.
Description
Spare part number
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive
603678-001
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
614333-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
603677-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Remove the accessory cover (see Hard drive on page 44).
Remove the optical drive:
1.
Remove the Phillips PM2.5×4.0 screw (1) that secures the optical drive to the computer.
2.
Slide the optical drive (2) to the left to disconnect it from the system board.
3.
Remove the optical drive.
4.
If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0
screws (1) that secure the bracket to the optical drive.
Component replacement procedures
51
5.
Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
52
Chapter 4 Removal and replacement procedures
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable.
For use in country or region:
Spare part number
For use in country or region:
Spare part number
Keyboard with backlight (includes keyboard cable and keyboard light cable):
●
For use in Belgium
597630-A41
●
For use in the Netherlands
597630-B31
●
For use in Canada
597630-121
●
For use in Portugal
597630-131
●
For use in the Czech Republic
597630-221
●
For use in Russia
597630-251
●
For use in Denmark, Finland,
and Norway
597630-DH1
●
For use in Saudi Arabia
597630-171
●
For use in France
597630-051
●
For use in Slovenia
597630-BA1
●
For use in Germany
597630-041
●
For use in Spain
597630-071
●
For use in Greece
597630-DJ1
●
For use in Switzerland
597630-BG1
●
For use in Hungary
597630-211
●
For use in Turkey
597630-141
●
For use in Israel
597630-BB1
●
For use in the United Kingdom
and Singapore
597630-031
●
For use in Italy
597630-061
●
For use in the United States
597630-001
Keyboard without backlight (includes keyboard cable):
●
For use in Belgium
597635-A41
●
For use in the Netherlands
597635-B31
●
For use in Brazil
597635-201
●
For use in Portugal
597635-131
●
For use in Canada
597635-121
●
For use in Russia
597635-251
●
For use in the Czech Republic
597635-221
●
For use in Saudi Arabia
597635-171
●
For use in Denmark, Finland,
and Norway
597635-DH1
●
For use in Slovenia
597635-BA1
●
For use in France
597635-051
●
For use in South Korea
597635-AD1
●
For use in Germany
597635-041
●
For use in Spain
597635-071
●
For use in Greece
597635-DJ1
●
For use in Switzerland
597635-BG1
●
For use in Hungary
597635-211
●
For use in Taiwan
597635-AB1
●
For use in Israel
597635-BB1
●
For use in Thailand
597635-281
●
For use in Italy
597635-061
●
For use in Turkey
597635-141
●
For use in Japan
597635-291
●
For use in the United Kingdom
and Singapore
597635-031
●
For use in Latin America
597635-161
●
For use in the United States
597635-001
Component replacement procedures
53
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Remove the memory accessory cover (see Hard drive on page 44).
Remove the keyboard:
54
1.
Position the computer with rear toward you.
2.
Remove the four Phillips PM 2.5×6.0 screws (1) and the Phillips PM 2.5×4.0 (2) screw that
secure the keyboard to the computer.
3.
Slide the keyboard retention latch (3) to the right to release the keyboard.
4.
Turn the computer display side up, with the front toward you.
5.
Open the computer as far as it will open.
6.
Lift the rear edge of the keyboard (1) until it rests at an angle.
Chapter 4 Removal and replacement procedures
7.
Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage
from the slots in the top cover.
8.
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
9.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures
55
Top cover
NOTE: The top cover spare part kit includes the TouchPad and cable.
Description
Spare part number
For use on computer models equipped with a fingerprint reader, in brushed aluminum (includes
fingerprint reader board, bracket, and cable)
619249-001
For use on computer models not equipped with a fingerprint reader:
●
In black cherry
619245-001
●
In champagne
619248-001
●
In midnight blue
619250-001
●
In shell white
619246-001
●
In Sonoma red
619247-001
Before removing the top cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Remove the accessory cover (see Hard drive on page 44).
6.
Remove the keyboard (see Keyboard on page 53).
Remove the top cover:
56
1.
Close the computer.
2.
Turn the computer upside down, with the front toward you.
Chapter 4 Removal and replacement procedures
3.
Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that
secure the top cover to the computer.
4.
Release the ZIF connector to which the power button board cable is attached, and then disconnect
the power button board cable (1) from the system board.
5.
Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the
TouchPad cable (2) from the system board.
6.
Release the ZIF connector to which the fingerprint reader board cable is attached, and then
disconnect the fingerprint reader board cable (3) from the system board.
7.
Lift the rear edge of the top cover (1) until it rests at an angle.
Component replacement procedures
57
8.
Remove the top cover (2).
Reverse this procedure to install the top cover.
58
Chapter 4 Removal and replacement procedures
Power button board
Description
Spare part number
Power button board (includes cable)
603682-001
Before removing the power button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
Remove the power button board:
1.
Turn the top cover upside down, with the front toward you.
2.
Release the power button board cable from the opening in the top cover (1).
3.
Detach the power button board cable (2) from the top cover. (The power button board cable is
attached to the top cover with double-sided tape.)
4.
Remove the two Phillips PM2.0×4.0 screws (3) that secure the power button board to
the top cover.
Component replacement procedures
59
5.
Remove the power button board (4).
Reverse this procedure to install the power button board.
60
Chapter 4 Removal and replacement procedures
Front USB board
NOTE: The front USB board and cable are included in the USB Board Kit, spare part number
603683-001.
Before removing the front USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
Remove the front USB board:
1.
Release the ZIF connector to which the front USB board cable is connected, and then disconnect
the front USB board cable (1) from the system board.
2.
Detach the front USB board cable from the clips (2) built into the base enclosure. (The front USB
board cable is also attached to the base enclosure with double-sided tape.)
3.
Remove the front USB board (3).
Reverse this procedure to install the front USB board.
Component replacement procedures
61
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 603645-001.
Description
Spare part number
Bluetooth module (includes the Bluetooth module rubber sleeve)
537921-001
Before removing the Bluetooth module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
d.
Front USB board (see Front USB board on page 61)
Remove the Bluetooth module:
62
1.
Disconnect the Bluetooth module cable (1) from the system board.
2.
Release the Bluetooth module cable from the clips (2) built into the left speaker.
3.
Release the Bluetooth module cable from the clips (3) built into the base enclosure.
4.
Detach the Bluetooth module (4) and sleeve from the base enclosure. (The Bluetooth module and
sleeve are attached to the base enclosure with double-sided tape).
Chapter 4 Removal and replacement procedures
5.
Disconnect the Bluetooth module cable (5) from the Bluetooth module.
6.
Remove the Bluetooth module from the sleeve.
Reverse this procedure to install the Bluetooth module, cable, and sleeve.
Component replacement procedures
63
Rear USB board
NOTE: The rear USB board and cable are included in the USB Board Kit, spare part number
603683-001.
Before removing the rear USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
Remove the rear USB board:
1.
Release the ZIF connector to which the rear USB board cable is connected, and then disconnect
the rear USB board cable (1) from the system board.
2.
Release the clips (2) built into the base enclosure that secure the rear USB board to
the base enclosure.
3.
Remove the rear USB board (3).
Reverse this procedure to install the rear USB board.
64
Chapter 4 Removal and replacement procedures
Display assembly
NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone
module and cable, and 2 wireless antenna cables and transceivers.
Description
Spare part number
15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes
TouchScreen cable)
595132-001
15.6-in traditional HD, LED, BrightView display assembly in black cherry
603647-001
15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum
595131-001
15.6-in traditional HD, LED, BrightView display assembly in champagne
603650-001
15.6-in traditional HD, LED, BrightView display assembly in midnight blue
615932-001
15.6-in traditional HD, LED, BrightView display assembly in shell white
603648-001
15.6-in traditional HD, LED, BrightView display assembly in Sonoma red
603649-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43).
5.
Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 49).
6.
Remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
Remove the display assembly:
1.
Disconnect the display panel cable (1) from the system board.
2.
Disconnect the TouchScreen cable (2) from the system board (TouchScreen computer
models only).
3.
Release the display panel cable and the TouchScreen cable from the routing channel (3) built into
the base enclosure.
4.
Release the wireless antenna cables (4) from the opening in the base enclosure.
Component replacement procedures
65
5.
Release the wireless antenna cables from the clips built into the base enclosure (5).
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
6.
Remove the three Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.
7.
Remove the display assembly (2).
NOTE: Steps 8 through 12 apply to computer models equipped with traditional display
assemblies. Refer to steps 13 through 17 for disassembly information for computer models
equipped with the TouchScreen display assembly.
8.
66
If it is necessary to replace the display bezel or any of the traditional display assembly internal
components:
a.
Remove the Mylar screw covers (1). The screw covers are included in the Display
Miscellaneous Kit, spare part number 603659-001.
b.
Remove the two Phillips PM2.5×7.0 screws (2) that secure the display bezel to
the display assembly.
Chapter 4 Removal and replacement procedures
9.
c.
Remove the hinge covers (3). The hinge covers are available using spare part number
603661-001.
d.
Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge
(3) of the display bezel until the bezel disengages from the display enclosure.
e.
Remove the display bezel (4). The display bezel is available using spare part number
603651-001.
If it is necessary to replace the webcam/microphone module:
a.
Release the webcam/microphone module (1) as far as the webcam/microphone
module allows.
Component replacement procedures
67
b.
Disconnect the webcam/microphone module cable (2) from the webcam/
microphone module.
c.
Remove the webcam/microphone module. The webcam/microphone module is available
using spare part number 603660-001.
10. If it is necessary to replace the display panel:
a.
Disconnect the logo light cable (1) from the display panel cable.
b.
Remove the six Phillips PM2.5×4.0 screws (2) that secure the display panel to the
display enclosure.
c.
Lift the top edge of the display panel (3) until it rests at an angle.
d.
Remove the display panel (4). The display panel is available using spare part number
595130-001.
11. If it is necessary to replace the display hinges:
a.
68
Remove the four Phillips PM2.0×4.0 screws (1) that secure the hinges to the display panel.
Chapter 4 Removal and replacement procedures
b.
Remove the hinges (2). The hinges are available using spare part number 603656-001.
12. If it is necessary to replace the display panel cable:
a.
Turn the display panel upside down, with the bottom toward you.
b.
Release the support strip (1) that secures the display panel cable to the display panel.
c.
Disconnect the display panel cable (2) from the display panel.
d.
Detach the display panel cable (3) from the display panel. (The display panel cable is
attached to the display panel with double-sided tape.)
e.
Remove the display panel cable. The display panel cable is available using spare part
number 603657-001, and includes the webcam/microphone module cable and
logo light cable.
NOTE: Steps 13 through 17 apply to computer models equipped with the TouchScreen display
assembly. Refer to steps 8 through 12 for disassembly information for computer models equipped
with traditional display assemblies.
Component replacement procedures
69
13. If it is necessary to replace the display enclosure or any of the display assembly internal
components:
a.
Remove the Mylar screw covers (1). The screw covers are included in the Display
Miscellaneous Kit, spare part number 603659-001.
b.
Remove the two Phillips PM2.5×7.0 screws (2) that secure the display enclosure to the
display assembly.
c.
Remove the hinge covers (3). The hinge covers are available using spare part number
603666-001.
d.
Turn the display assembly upside down, with the hinges toward you.
e.
Lift the bottom edge of the display bezel/panel assembly (1) until it rests at an angle.
f.
Disconnect the logo light cable (2) from the display panel cable.
g.
Remove the display bezel/panel assembly (3).
14. If it is necessary to replace the webcam/microphone module:
70
a.
Remove the Phillips PM2.0×4.0 screw (1) that secures the webcam/microphone module to
the display bezel.
b.
Release the webcam/microphone module (2) as far as the webcam/microphone
module allows.
Chapter 4 Removal and replacement procedures
c.
Disconnect the webcam/microphone module cable (3) from the webcam/
microphone module.
d.
Remove the webcam/microphone module. The webcam/microphone module is available
using spare part number 603660-001.
15. If it is necessary to replace the TouchScreen cable:
a.
Disconnect the TouchScreen cable (1) from the TouchScreen board.
b.
Detach the TouchScreen cable (2) from the display bezel/panel assembly. (The TouchScreen
cable is attached to the display bezel/panel assembly with double-sided tape.)
Component replacement procedures
71
c.
Release the TouchScreen cable from the clips (3) and routing channel built into the display
bezel/panel assembly.
d.
Remove the TouchScreen cable. The TouchScreen cable is included in the Display Cable Kit,
spare part number 603665-001.
16. If it is necessary to replace the display panel cable:
72
a.
Release the support strip (1) that secures the display panel cable to the display panel.
b.
Disconnect the display panel cable (2) from the display panel.
c.
Detach the display panel cable (3) from the display bezel/panel assembly. (The display
panel cable is attached to the display bezel/panel assembly with double-sided tape.)
d.
Remove the display panel cable. The display panel cable is included in the Display Cable
Kit, spare part number 603665-001, and includes the webcam/microphone module cable
and logo light cable.
Chapter 4 Removal and replacement procedures
17. If it is necessary to replace the display hinges:
a.
Remove the six Phillips PM2.5×4.0 screws (1) and the four Phillips PM2.0×4.0 screws (2)
that secure the hinges to the display bezel/panel assembly.
b.
Remove the hinges (2). The hinges are available using spare part number 603664-001.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures
73
Power connector cable
Description
Spare part number
Power connector cable
603692-001
Before removing the power connector cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Accessory cover (see Hard drive on page 44)
b.
Keyboard (see Keyboard on page 53)
c.
Top cover (see Top cover on page 56)
d.
Display assembly (see Display assembly on page 65)
Remove the power connector cable:
74
1.
Disconnect the power cable (1) from the system board.
2.
Release the power cable from the clips (2) built into the base enclosure.
3.
Remove the Phillips PM2.5×4.0 screw (3) that secures the power connector to the base enclosure.
4.
Remove the power connector bracket (4) The power connector bracket is included with the base
enclosure spare part kit, spare part number 603689-001.
Chapter 4 Removal and replacement procedures
5.
Remove the power connector cable (5) from the clip built into the base enclosure.
Reverse this procedure to install the power connector cable.
Component replacement procedures
75
System board
NOTE: The system board spare part kit includes replacement thermal material.
Description
Spare part number
For use on computer models equipped with a graphics subsystem with discrete memory and the
HD5650 chipset
603939-001
For use on computer models equipped with a graphics subsystem with discrete memory and the
HD5470 chipset
595133-001
For use on computer models equipped with a graphics subsystem with discrete memory and the
HD545V chipset
615906-001
For use on computer models equipped with a graphics subsystem with UMA memory
595135-001
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Hard drive (see Hard drive on page 44)
b.
Optical drive (see Optical drive on page 51)
c.
Keyboard (see Keyboard on page 53)
d.
Top cover (see Top cover on page 56)
e.
Display assembly (see Display assembly on page 65)
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
RTC battery (see RTC battery on page 47)
●
Memory modules (see Memory module on page 48)
●
WLAN module (see WLAN module on page 49)
●
Fan/heat sink assembly (see Fan/heat sink assembly on page 80)
●
Processor (see Processor on page 83)
Remove the system board:
1.
76
Turn the base enclosure upside down, with the front toward you.
Chapter 4 Removal and replacement procedures
2.
Disconnect the optical drive board cable from the system board.
3.
Turn the base enclosure right-side up, with the front toward you.
Component replacement procedures
77
4.
Disconnect the following cables from the system board:
(1) Speaker cable
(2) Bluetooth module cable
(3) Front USB board cable
(4) Rear USB board cable
(5) Power cable
5.
78
Remove the Phillips PM2.5×7.0 screw (1) that secures the display cable channel to the
base enclosure.
Chapter 4 Removal and replacement procedures
6.
Remove the display cable channel (2). The display cable channel is available using spare part
number 603697-001.
7.
Use the front/right corner of the system board (1) to lift the right side of the system board (2) until
it rests at an angle.
8.
Remove the system board (3) by sliding it up and to the right at an angle.
Reverse this procedure to install the system board.
Component replacement procedures
79
Fan/heat sink assembly
NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.
Description
Spare part number
For use on computer models equipped with graphics subsystems with discrete memory
606575-001
For use on computer models equipped with graphics subsystems with UMA memory
606574-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Hard drive (see Hard drive on page 44)
b.
Optical drive (see Optical drive on page 51)
c.
Keyboard (see Keyboard on page 53)
d.
Top cover (see Top cover on page 56)
e.
Display assembly (see Display assembly on page 65)
f.
System board (see System board on page 76)
Remove the fan/heat sink assembly:
1.
Turn the system board upside down with the front toward you.
2.
Disconnect the fan cable (1) from the system board.
3.
Loosen the captive screws (2) that secure the fan/heat sink assembly to the system board.
NOTE: The number of captive screws securing the fan/heat sink assembly to the system board
vary by computer model. Computer models equipped with a graphics subsystem with discrete
memory have six captive screws securing the fan/heat sink assembly to the system board, as
shown in the first illustration below. Computer models equipped with a graphics subsystem with
UMA memory have three captive screws securing the fan/heat sink assembly to the system board,
as shown in the second illustration below.
80
Chapter 4 Removal and replacement procedures
4.
Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach it.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink
assembly and the system board each time the fan/heat sink assembly is removed. Replacement thermal
material locations vary by computer model.
Computer models equipped with a graphics subsystem with discrete memory have replacement thermal
material locations as shown in the following illustration:
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it
●
A thermal pad is used on the system board PCH chip (5) and the heat sink section (6) that
services it
Component replacement procedures
81
Replacement thermal material is included with all fan/heat sink assembly, system board, and processor
spare part kits.
NOTE: Computer models equipped with a graphics subsystem with UMA memory have replacement
thermal material locations as shown in the following illustration:
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the system board PCH chip (3) and the heat sink section (4) that
services it
Reverse this procedure to install the fan/heat sink assembly.
82
Chapter 4 Removal and replacement procedures
Processor
NOTE: The processor spare part kit includes replacement thermal material.
Description
Spare part number
AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
616346-001
AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
594169-001
AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
616345-001
AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second)
594168-001
AMD Phenom II N640 Dual 2.90-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
616344-001
AMD Phenom II N620 Dual 2.80-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W 3.6
gigatransfers/second)
594166-001
AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
616336-001
AMD Phenom II P920 Quad 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
594170-001
AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
616335-001
AMD Phenom II P820 Triple 1.80-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
594167-001
AMD Turion II N550 Dual 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
616337-001
AMD Turion II N530 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
594172-001
AMD Turion II P540 Dual 2.40-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
616347-001
AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6
gigatransfers/second)
594173-001
AMD Athlon II N350 Dual 2.40-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
616334-001
AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
594164-001
AMD Athlon II P340 Dual 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
616343-001
AMD Athlon II P320 Dual 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
594165-001
Component replacement procedures
83
Description
Spare part number
AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
616333-001
AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
594171-001
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Hard drive (see Hard drive on page 44)
b.
Optical drive (see Optical drive on page 51)
c.
Keyboard (see Keyboard on page 53)
d.
Top cover (see Top cover on page 56)
e.
Display assembly (see Display assembly on page 65)
f.
System board (see System board on page 76)
g.
Fan/heat sink assembly (see Fan/heat sink assembly on page 80)
Remove the processor:
1.
84
Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click.
Chapter 4 Removal and replacement procedures
2.
Lift the processor (2) straight up, and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures
85
Speakers
Description
Spare part number
Speakers (include cable)
603694-001
Before removing the speakers, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Hard drive (see Hard drive on page 44)
b.
Optical drive (see Optical drive on page 51)
c.
Keyboard (see Keyboard on page 53)
d.
Top cover (see Top cover on page 56)
e.
Display assembly (see Display assembly on page 65)
f.
System board (see System board on page 76)
Remove the speakers:
86
1.
Release the speaker cables from the clips (1) built into the base enclosure.
2.
Remove the three Phillips PM2.5×6.0 screws (2) that secure the speakers to the base enclosure.
Chapter 4 Removal and replacement procedures
3.
Remove the speakers (3).
Reverse this procedure to install the speakers.
Optical drive connector board
NOTE: The optical drive connector board and cable are included in the Cable Kit, spare part number
603680-001.
Before removing the optical drive connector board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 43), and then remove the following components:
a.
Hard drive (see Hard drive on page 44)
b.
Optical drive (see Optical drive on page 51)
c.
Keyboard (see Keyboard on page 53)
d.
Top cover (see Top cover on page 56)
e.
Display assembly (see Display assembly on page 65)
f.
System board (see System board on page 76)
Component replacement procedures
87
Remove the optical drive connector board:
1.
Release the optical drive connector board cable from the clips (1) built into the base enclosure.
2.
Remove the two Phillips PM2.5×6.0 screws (2) that secure the optical drive connector board to
the base enclosure.
3.
Remove the optical drive connector board (3).
Reverse this procedure to install the optical drive connector board.
88
Chapter 4 Removal and replacement procedures
5
Setup Utility (BIOS)
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message appears, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message appears, press the esc key.
2.
When the Startup Menu is displayed, press the f10 key.
Using Setup Utility
Changing the language of Setup Utility
To change the language of Setup Utility:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” appears, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” appears, press the esc key. When the Startup Menu appears, press the f10 key.
2.
Use the arrow keys to select System Configuration > Language, and then press the enter
key.
3.
Use the arrow keys to select a language, and then press the enter key.
4.
When a confirmation prompt with your language selected is displayed, press the enter key.
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Change goes into effect immediately.
Starting Setup Utility
89
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To navigate Setup Utility:
●
Use the arrow keys to choose a menu or a menu item.
●
Use either the arrow keys or the f5 or the f6 keys to choose an item in a list or to toggle a field, for
example an Enable/Disable field.
●
Press the enter key to select an item.
●
Press the esc key to close a text box or return to the menu display.
●
Press the f1 key to display additional navigation and selection information.
Displaying system information
Use Setup Utility to view the system time and date and information that identifies the computer.
To display the system information using Setup Utility:
NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for
Startup Menu” appears, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for
Startup Menu” message appears, press the esc key. When the Startup Menu appears, press the
f10 key.
90
2.
Select the Main menu.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press the enter key.
Chapter 5 Setup Utility (BIOS)
Restoring default settings in Setup Utility
To restore Setup Utility default settings:
NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for
Startup Menu” appears, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for
Startup Menu” message appears, press the esc key. When the Startup Menu appears, press the
f10 key.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.
3.
When the Setup Confirmation appears, press the enter key.
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
Exiting Setup Utility
Exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press the esc key to return to the menu display. Use the
arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press the esc key to return to the menu display. Use the
arrow keys to select Exit > Exit Discarding Changes, and then press the enter key.
After either choice, the computer restarts in Windows.
Using Setup Utility
91
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
Select
To do this
System information
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor,
memory size, system BIOS, and keyboard controller
version (select models only).
Security menu
Select
To do this
Administrator password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
System Configuration menu
92
Select
To do this
Language Support
Change the language of Setup Utility.
Virtualization Technology (select models only)
Enable/disable the processor Virtualization Technology.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves
power when the computer is in DC mode.
Fan Always On
Enable/disable Fan Always On. When enabled, the computer
fan will always be on.
Chapter 5 Setup Utility (BIOS)
Select
To do this
Action Keys Mode
Enable/disable the Action Keys.
Boot Options
●
POST (power-on self test) f10 and f12 Delay (sec.)―Set
the delay for the f10 and f12 functions of Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
●
HP QuickWeb—Enable/disable the QuickWeb Boot
menu in Setup Utility.
◦
Enable/disable the HP QuickWeb Boot Menu
during POST.
◦
Delay to boot Windows—Set the delay for the HP
QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30
seconds.
●
CD-ROM Boot―Enable/disable boot from CD-ROM.
●
Floppy Boot―Enable/disable boot from diskette.
●
Internal Network Adapter Boot―Enable/disable boot
from the internal network adapter.
●
Boot Order―Set the boot order for:
◦
Notebook Hard Drive
◦
Internal CD/DVD ROM Drive
◦
USB Disk on Key/USB Hard Drive
◦
USB CD/DVD ROM Drive
◦
USB Floppy
◦
Network Adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
Memory Test
Run a diagnostic test on the system memory.
Setup Utility menus
93
6
Specifications
Computer specifications
Metric
U.S.
Width
37.8 cm
14.9 in
Depth
24.5 cm
9.7 in
Height (front to back)
3.2 cm to 3.6 cm
1.3 in to 1.4 in
Computer model equipped with a hard drive, optical
drive, and traditional display assembly:
2.8 kg
6.2 lbs
Computer model equipped with a hard drive, optical
drive, and TouchScreen display assembly:
3.29 kg
7.3 lbs
Dimensions:
Weight:
Input power
Operating voltage
18.5 V dc or 19.0 V dc
Operating current
3.5 A or 4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 90%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)
-15 m to 12,192 m
-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating
200 g, 2 ms, half-sine
Random vibration
Operating
94
Chapter 6 Specifications
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Metric
Nonoperating
U.S.
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
15.6-inch, SVA display specifications
Metric
U.S.
Width
34.5 cm
13.6 in
Height
19.4 cm
7.6 in
Diagonal
39.4 cm
15.6 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1 (typical)
Brightness
200 nits (typical)
Backlight
LED
Character display
80 × 25
Total power consumption
6.0 W
Viewing angle
+/-65 horizontal, +/-50° vertical (typical)
Dimensions
Hard drive specifications
1-TB*
750-GB*
640-GB*
500-GB*
320-GB*
250-GB*
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
SATA
SATA
SATA
Transfer rate
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
ATA security
ATA security
Dimensions
Seek times (typical read, including setting)
Single track
3 ms
3 ms
3 ms
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
24 ms
24 ms
24 ms
15.6-inch, SVA display specifications
95
1-TB*
750-GB*
640-GB*
500-GB*
320-GB*
250-GB*
Logical blocks
1,953,504,
479
1,465,128,3
59
1,250,242,8
67
976,752,24
0
625,121.43
3
488,376,12
0
Disk rotational speed
5200 rpm
5200 rpm
7200 and
5400 rpm
7200 rpm
7200 rpm
7200 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
Blu-ray ROM with LightScribe DVD±RW Super Multi
Double-Layer Drive specifications
Applicable disc
Read:
Write:
BD-ROM, BD-ROM-DL, BD-R, BD-R-DL,
BD-RE, BD-RE-DL, DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL,
DVD-RW, DVD-RAM (Ver.2), CD-DA,
CD-ROM (mode 1 and mode 2), CDROM XA (mode 2, form 1 and form 2),
Photo CD (single and multiple sessions),
CD Extra, CD-R, CD-RW, and CD-TEXT
DVD-RAM (Ver.2), DVD+R, DVD-R, CDR, and CD-ROM
Access time
BD
DVD
Random
< 230 ms
< 180 ms
Cache buffer
4.5 MB
Data transfer rate
96
2X BD-RAM
9 MB/sec
8X DVD
2,400 KB/sec
16X CD-R
2,400 KB/sec
16X CD-RW
2,400 KB/sec
Chapter 6 Specifications
DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD, Video
CD), Multisession CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW,
DVD-ROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
CD-R and CD-RW
Access time
CD
DVD
Random
< 175 ms
< 230 ms
Cache buffer
2.5 MB
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
Transfer mode
Multiword DMA Mode
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications
97
7
Backup and recovery
Recovery after a system failure is as complete as the most current backup. HP recommends creating
recovery discs immediately after software setup. As you add new software and data files, continue to
back up the system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature)—Recovery discs are used to
start up (boot) the computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature)—System restore points reverse
undesirable changes to the computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature)—This feature helps you
reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature)—Recovery Manager
recovers the full factory image if you experience system failure or instability. Recovery Manager
works from a dedicated recovery partition (select models only) on the hard drive or from recovery
discs you create.
NOTE: Computers with an SSD might not have a recovery partition. If the computer does not
have a recovery partition, you are not able to recover using this procedure. Recovery discs are
included for computers that do not have a partition. Use these discs to recover the operating
system and software. To check for the presence of a recovery partition, select Start >
Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives
section of the window.
Creating recovery discs
HP recommends creating recovery discs so that the system can be restored to its original factory state if
you experience serious system failure or instability. Create these discs after setting up the computer for
the first time.
Handle these discs carefully and keep them in a safe place. The software creates only one set of
recovery discs.
NOTE: If the computer does not include an internal optical drive, use an optional external optical
drive (purchased separately) to create recovery discs, or purchase recovery discs from the HP Web site.
98
Chapter 7 Backup and recovery
Before creating recovery discs::
●
You need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are
purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up
to 20 discs might be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, exit the program before you have finished creating the recovery discs. The next time
you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2.
Follow the on-screen instructions.
Backing up your information
As you add new software and data files, back up your system on a regular basis to maintain a
reasonably current backup.
Back up your system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before adding or modifying hardware or software
When backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot is a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document:
1.
Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
Backing up your information
99
3.
Open a word-processing document, and then select Edit > Paste.
4.
Save the document.
●
Back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs used depend on the type of optical drive installed
in the computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of
recovery discs required.
●
100
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
Chapter 7 Backup and recovery
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore:
NOTE: Be sure that the computer is connected to AC power before starting the backup process.
NOTE: The backup process might take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You might be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. For more information, refer to Help and Support.
Using system restore points
When backing up your system, you are creating a system restore point. A system restore point saves
and names a snapshot of the hard drive at a specific point in time. You can then recover back to that
point if you want to reverse subsequent changes made to the system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
Create additional restore points to provide increased protection for the system files and settings.
When to create restore points
Create restore points:
●
Before adding or extensively modifying software or hardware
●
Periodically, whenever the system is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Backing up your information
101
Create a system restore point
To create a system restore point:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click Create.
6.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends using HP
Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the
computer.
Recovery Manager software repairs or restores the system if you experience system failure or instability.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive. However, if the computer includes a solid-state drive (SSD), you might not have
a recovery partition. If that is the case, recovery discs are included with the computer. Use these discs
to recover the operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
102
1.
Back up all personal files.
2.
Insert the first recovery disc into the optical drive, and then restart the computer.
3.
Follow the on-screen instructions.
Chapter 7 Backup and recovery
Recovering from the dedicated partition (select models only)
NOTE: Computers with an SSD might not have a recovery partition. If the computer does not have a
recovery partition, you are not able to recover using this procedure. Recovery discs are included for
computers that do not have a partition. Use these discs to recover the operating system and software.
To check for the presence of a recovery partition, select Start > Computer. If the partition is present,
an HP recovery drive is listed in the Hard Disk Drives section of the window.
On some models, a recovery can be performed from the partition on the hard drive. This restores the
computer to its factory condition.
To restore the computer from the partition:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 (HP Recovery).
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
Performing a recovery
103
8
Connector pin assignments
Audio-in (microphone)
Pin
Signal
1
Audio signal in
2
Audio signal in
3
Ground
Audio-out (headphone)
Pin
Signal
1
Audio out, left channel
2
Audio out, right channel
3
Ground
External monitor
104
Pin
Signal
1
Red analog
Chapter 8 Connector pin assignments
Pin
Signal
2
Green analog
3
Blue analog
4
Not connected
5
Ground
6
Ground analog
7
Ground analog
8
Ground analog
9
+5 VDC
10
Ground
11
Monitor detect
12
DDC 2B data
13
Horizontal sync
14
Vertical sync
15
DDC 2B clock
External monitor
105
HDMI
106
Pin
Signal
1
TMDS data 2+
2
TMDS data 2 shield
3
TMDS data 2–
4
TMDS data 1+
5
TMDS data 1 shield
6
TMDS data 1–
7
TMDS data 0+
8
TMDS data 0 shield
9
TMDS data 0–
10
TMDS clock+
11
TMDS clock shield
12
TMDS clock-
13
CEC
14
No connect
15
DDC clock
16
DDC data
17
Ground
18
+5V power
19
Hot plug detect
20
Shell
Chapter 8 Connector pin assignments
RJ-45 (network)
Pin
Signal
1
Transmit +
2
Transmit -
3
Receive +
4
Unused
5
Unused
6
Receive -
7
Unused
8
Unused
Universal Serial Bus
Pin
Signal
1
+5 VDC
2
Data
3
Data +
4
Ground
RJ-45 (network)
107
9
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
108
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Chapter 9 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
COC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzlerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions
109
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
110
Chapter 10 Recycling
Perform the following steps:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel 3.
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.
Display
111
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Turn the display panel assembly upside down.
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
112
Chapter 10 Recycling
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
Display
113
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
114
Chapter 10 Recycling
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
Display
115
Index
A
AC adapter light 14
AC adapter, spare part
numbers 28, 34
accessory cover, removal 44
action keys 10
antenna, location 8
audio, product description 3
audio-in jack
connector pinout 104
location 13
audio-out jack
connector pinout 104
location 13
B
backlight key 11
base enclosure, spare part
number 22, 34
battery
removal 43
spare part
numbers 23, 30, 43
battery bay 15
battery release latch 15
Blu-ray ROM DVD±RW Super Multi
Double-Layer Drive
removal 51
spare part number 23, 34, 51
Blu-ray ROM with LightScribe DVD
±RW Super Multi Double-Layer
Drive
precautions 37
removal 51
spare part
number 22, 25, 34, 51
specifications 96
Bluetooth module
removal 62
spare part number 21, 29, 62
Bluetooth module cable, spare part
number 21, 33
bottom components 15
button component 9
116
Index
buttons
power 9
TouchPad 12
C
Cable Kit, spare part
number 22, 34
cables, service considerations 36
calculator key 10
caps lock light 11
chipset, product description 2
components
antenna 8
bottom 15
button 9
display 7
front 14
keys 10
left-side 13
lights 11
right-side 14
TouchPad 12
wireless antenna 8
computer feet
locations 42
spare part number 42
computer specifications 94
connector pinout
audio-in jack 104
audio-out jack 104
external monitor port 104
HDMI port 106
headphone jack 104
microphone jack 104
monitor port 104
network jack 107
RJ-45 jack 107
Universal Serial Bus (USB)
port 107
connectors, service
considerations 36
D
Digital Media Slot 13
display assembly
removal 65
spare part
numbers 19, 31, 33, 34, 65
subcomponents 26, 27
display bezel
removal 66
spare part number 27, 33, 67
display cable channel
spare part number 21, 34
display cable channel,
removal 79
Display Cable Kit, spare part
numbers 26, 27, 33
display components 7
display enclosure
removal 70
spare part
numbers 26, 27, 33, 34
Display Miscellaneous Kit, spare
part number 26, 28, 33
display panel
product description 2
removal 68
spare part number 27, 31, 68
display panel cable
removal 69, 72
spare part number 69, 72
Display Screw Kit, spare part
number 26, 28, 33
display specifications 95
docking, product description 4
drives, preventing damage 37
DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
precautions 37
removal 51
spare part
number 23, 25, 34, 51
specifications 97
E
E-mail key 10
electrostatic discharge 37
equipment guidelines 40
eSATA port 13
esc key 10
Ethernet, product description 4
external media cards, product
description 4
external monitor port
connector pinout 104
location 13
F
fan/heat sink assembly
removal 80
spare part
numbers 22, 34, 80
feet
locations 42
spare part number 42
fingerprint reader 9
fingerprint reader light 11
fn key 10
front components 14
G
graphics, product description
grounding guidelines 37
guidelines
equipment 40
grounding 37
packaging 39
transporting 39
workstation 39
headphone jack
connector pinout 104
location 13
hinge
removal 68, 73
spare part
numbers 26, 27, 33, 69, 73
hinge cover
removal 67, 70
spare part
numbers 26, 27, 33, 67, 70
J
jacks
audio-in 13
audio-out 13
headphone 13
microphone 13
network 13
RJ-45 13
2
H
hard drive
precautions 37
product description 3
removal 44
spare part
numbers 24, 33, 34, 35, 44
specifications 95
hard drive bay 15
hard drive bracket, removal 46
Hard Drive Hardware Kit, spare
part number 24, 25, 34, 44
hard drive isolator, removal 46
hard drive light 14
HDMI port
connector pinout 106
location 13
K
key components 10
keyboard
product description 4
removal 53
spare part
numbers 19, 31, 32, 53
keys
action 10
backlight 11
calculator 10
E-mail 10
esc 10
fn 10
media application 10
print 10
QuickLock 11
web browser 10
Windows applications 10
Windows logo 10
L
left-side components 13
light components 11
lights
AC adapter 14
caps lock 11
fingerprint reader 11
hard drive 14
optical drive 14
power 11, 14
TouchPad 11
TouchPad off indicator 12
volume mute 11
webcam 7
wireless 11
M
mass storage device, spare part
numbers 24
media application key 10
memory module
product description 2
removal 48
spare part
numbers 23, 32, 48
microphone
location 7
product description 3
microphone jack
connector pinout 104
location 13
model name 1
monitor port
connector pinout 104
location 13
N
network jack
connector pinout
location 13
107
O
operating system, product
description 5
optical drive
location 14
precautions 37
product description 3
removal 51
spare part
numbers 22, 25, 34, 51
specifications 96, 97
optical drive connector board
removal 87
spare part number 22, 34, 87
optical drive light 14
P
packaging guidelines 39
part number listing, sequential 29
Index
117
plastic parts, service
considerations 36
Plastics Kit, spare part
number 24, 34
pointing device, product
description 4
ports
eSATA 13
external monitor 13
HDMI 13
monitor 13
product description 4
Universal Serial Bus
(USB) 13, 14
power button 9
power button board
removal 59
spare part number 21, 34, 59
power connector 14
power connector cable
removal 74
spare part number 21, 34, 74
power cord
set requirements 108
spare part numbers 28, 29
power light 11, 14
power requirements, product
description 5
print key 10
processor
product description 1
removal 83
spare part
numbers 21, 30, 31, 35, 83
product description
audio 3
chipset 2
display panel 2
docking 4
Ethernet 4
external media cards 4
graphics 2
hard drives 3
keyboard 4
memory module 2
microphone 3
operating system 5
optical drives 3
pointing device 4
ports 4
118
Index
power requirements 5
processors 1
product name 1
security 5
serviceability 5
video 3
wireless 4
product name 1
product number 17, 41
Q
QuickLock key 11
R
remote control, spare part
number 28, 29
removal/replacement
preliminaries 36
procedures 40
right-side components 14
RJ-45 jack
connector pinout 107
location 13
RTC battery
removal 47
spare part number 24, 32, 47
Rubber Feet Kit, spare part
number 22, 34
S
Screw Kit, spare part
number 28, 34
security cable slot 14
security, product description 5
serial number 16, 41
service considerations
cables 36
connectors 36
plastic parts 36
service tag 16, 41
serviceability, product
description 5
speakers
location 14
removal 86
spare part number 22, 34, 86
specifications
Blu-ray ROM with LightScribe
DVD±RW Super Multi DoubleLayer Drive 96
computer 94
display 95
DVD±RW and CD-RW Super
Multi Double-Layer Combo
Drive 97
hard drive 95
optical drive 96, 97
system board
removal 76
spare part
numbers 21, 31, 34, 76
T
tools required 36
top cover
removal 56
spare part
numbers 20, 35, 56
TouchPad button 12
TouchPad components 12
TouchPad light 11
TouchPad off indicator 12
TouchPad zone 12
TouchScreen cable
removal 71
spare part number 72
transporting guidelines 39
U
Universal Serial Bus (USB) port
connector pinout 107
location 13, 14
USB board
removal 61, 64
spare part
number 21, 34, 61, 64
USB Board Kit, spare part
number 21, 34, 61
USB DVB-T antenna, spare part
number 28, 29
USB DVB-T TV tuner, spare part
number 28, 29
V
vents 13, 15
video, product description 3
volume mute light 11
W
warranty period 17, 41
web browser key 10
webcam 7
webcam light 7
webcam/microphone module
removal 67, 70
spare part
number 26, 27, 33, 68, 71
Windows applications key 10
Windows logo key 10
wireless antenna, location 8
wireless light 11
wireless, product description 4
WLAN module
removal 49
spare part
numbers 23, 29, 30, 32, 34
, 49
workstation guidelines 39
Index
119
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