HP LaserJet 1022 User's Manual

HP LaserJet 1022, 1022n, 1022nw
User Guide
HP LaserJet 1022, 1022n, and 1022nw
printers
User Guide
Copyright information
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Part number: Q5912-90949
Edition 2, 03/2006
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Trademark credits
Microsoft® and Windows® are
U.S. registered trademarks of Microsoft
Corporation.
Energy Star® and the Energy Star logo®
are US registered marks of the United
States Environmental Protection Agency.
Bluetooth® is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
UNIX® is a registered trademark of The
Open Group.
Linux® is a U.S. registered trademark of
Linus Torvalds.
Table of contents
1 Printer basics
Quick access to more information .............................................................................................2
Web links for drivers, software, and support ......................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Printer configurations ................................................................................................................3
HP LaserJet 1022 printer ....................................................................................................3
HP LaserJet 1022n printer ..................................................................................................3
HP LaserJet 1022nw printer ...............................................................................................3
Walkaround ...............................................................................................................................4
Printer control panel ..................................................................................................................5
Media paths ...............................................................................................................................6
Priority feed slot ..................................................................................................................6
Main input tray ....................................................................................................................6
Output bin ...........................................................................................................................7
Printer software .........................................................................................................................8
Supported operating systems .............................................................................................8
Printer software for Windows computers ............................................................................8
Printer drivers .....................................................................................................................8
Printer properties (driver) ....................................................................................................9
Printer properties online help ..............................................................................................9
Print setting priorities ........................................................................................................10
Printer software for Macintosh computers ........................................................................10
Embedded web server ......................................................................................................10
Printer media considerations ..................................................................................................12
Supported media sizes .....................................................................................................12
2 Printer connections
USB connections .....................................................................................................................14
Connecting the USB cable ...............................................................................................14
Network connections ...............................................................................................................15
Connecting to the network ................................................................................................15
Wireless connections ..............................................................................................................17
Wireless printing ......................................................................................................................18
IEEE 802.11b/g standard .................................................................................................18
Bluetooth ...........................................................................................................................18
3 Managing the printer
Printer information pages ........................................................................................................20
Demo page .......................................................................................................................20
Configuration page ...........................................................................................................20
Printer Test page ..............................................................................................................20
Using the embedded web server ............................................................................................21
To open the embedded web server ..................................................................................21
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Information tab ..................................................................................................................21
Settings tab .......................................................................................................................22
Networking tab ..................................................................................................................22
Other links .........................................................................................................................22
4 Printing tasks
Manual feed .............................................................................................................................24
To print using manual feed ...............................................................................................24
Canceling a print job ...............................................................................................................25
Understanding print quality settings ........................................................................................26
Optimizing print quality for media types ..................................................................................27
Guidelines for using media .....................................................................................................28
Paper ................................................................................................................................28
Labels ...............................................................................................................................29
Transparencies .................................................................................................................29
Envelopes .........................................................................................................................29
Cardstock and heavy media .............................................................................................30
Letterhead and preprinted forms ......................................................................................31
Choosing paper and other media ............................................................................................32
HP media ..........................................................................................................................32
Media to avoid ..................................................................................................................32
Media that might damage the printer ................................................................................32
Loading media into the input trays ..........................................................................................34
Priority feed slot ................................................................................................................34
250-sheet main input tray .................................................................................................34
Printing an envelope ...............................................................................................................35
Printing multiple envelopes .....................................................................................................37
Printing on transparencies or labels ........................................................................................39
Printing on letterhead and preprinted forms ...........................................................................40
Printing on custom-size media and cardstock ........................................................................41
Printing on both sides of the paper (manual two-sided printing) ............................................42
Printing multiple pages on a single sheet of paper (N-up printing) .........................................44
Printing booklets ......................................................................................................................45
Printing watermarks ................................................................................................................47
5 Maintenance
Cleaning the printer .................................................................................................................50
Cleaning the print cartridge area ......................................................................................50
Cleaning the printer media path .......................................................................................51
Changing the pickup roller ......................................................................................................53
Cleaning the pickup roller ........................................................................................................56
Changing the printer separation pad .......................................................................................57
Redistributing toner .................................................................................................................59
Changing the print cartridge ....................................................................................................61
6 Problem solving
Finding the solution .................................................................................................................64
Step 1: Is the printer set up correctly? ..............................................................................64
Step 2: Is the Ready light on? ..........................................................................................64
Step 3: Can you print a Demo page? ...............................................................................64
Step 4: Is the print quality acceptable? ............................................................................65
Step 5: Is the printer communicating with the computer? ................................................65
Step 6: Does the printed page look like you expected? ...................................................65
Contact HP support ..........................................................................................................65
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Status light patterns ................................................................................................................66
Paper handling problems ........................................................................................................68
Media jam .........................................................................................................................68
Print is skewed (crooked) .................................................................................................68
More than one sheet of media feeds through the printer at one time ..............................68
Printer does not pull media from the media input tray ......................................................68
Printer curled the media ...................................................................................................69
Print job is extremely slow ................................................................................................69
Printed page is different than what appeared on screen ........................................................70
Garbled, incorrect, or incomplete text ..............................................................................70
Missing graphics or text, or blank pages ..........................................................................70
Page format is different than on another printer ...............................................................71
Graphics quality ................................................................................................................71
Printer software problems .......................................................................................................72
Improving print quality .............................................................................................................74
Light or faded print ............................................................................................................74
Toner specks ....................................................................................................................74
Dropouts ...........................................................................................................................74
Vertical lines .....................................................................................................................75
Gray background ..............................................................................................................75
Toner smear .....................................................................................................................75
Loose toner .......................................................................................................................76
Vertical repetitive defects .................................................................................................76
Misformed characters .......................................................................................................76
Page skew ........................................................................................................................77
Curl or wave ......................................................................................................................77
Wrinkles or creases ..........................................................................................................77
Toner scatter outline .........................................................................................................78
Water droplets on bottom edge ........................................................................................78
Clearing jams ..........................................................................................................................79
Typical media jam locations .............................................................................................79
Removing a jammed page ................................................................................................79
Wired network setup problem solving .....................................................................................82
Appendix A Printer specifications
Environmental specifications ..................................................................................................84
Acoustic emissions ..................................................................................................................85
Electrical specifications ...........................................................................................................86
Physical specifications ............................................................................................................87
Printer capacities and ratings ..................................................................................................88
Memory specifications .............................................................................................................89
Port availability ........................................................................................................................90
Appendix B Regulatory information
FCC compliance ......................................................................................................................91
Declaration of Conformity ........................................................................................................92
Regulatory statements ............................................................................................................93
Laser safety statement .....................................................................................................93
Canadian DOC regulations ...............................................................................................93
Korean EMI statement ......................................................................................................93
Laser statement for Finland ..............................................................................................94
Environmental product stewardship program .........................................................................95
Protecting the environment ...............................................................................................95
Ozone production .............................................................................................................95
Energy consumption .........................................................................................................95
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Toner consumption ...........................................................................................................95
Paper use .........................................................................................................................95
Plastics .............................................................................................................................95
HP LaserJet printing supplies ...........................................................................................96
HP printing supplies returns and recycling program information .....................................96
Paper ................................................................................................................................96
Material restrictions ..........................................................................................................96
For more information ........................................................................................................96
Material safety data sheet .......................................................................................................98
Appendix C Warranty and licensing
Hewlett-Packard limited warranty statement ..........................................................................99
Hewlett-Packard software license agreement ......................................................................101
Print cartridge limited warranty .............................................................................................102
Appendix D HP parts and accessories
Ordering supplies ..................................................................................................................104
10/100 networking and wireless print servers .......................................................................106
Using HP print cartridges ......................................................................................................107
HP policy on non-HP print cartridges .............................................................................107
Storing print cartridges ...................................................................................................107
Print cartridge life expectancy ........................................................................................107
Saving toner ....................................................................................................................107
Appendix E Service and support
Availability of support and service .........................................................................................110
HP Care Pack™ Services and Service Agreements ......................................................110
Guidelines for repacking the printer ......................................................................................111
How to contact HP ................................................................................................................112
Index
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1
Printer basics
This chapter provides information on the following topics:
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●
Quick access to more information
●
Printer configurations
●
Walkaround
●
Printer control panel
●
Media paths
●
Printer software
●
Printer media considerations
1
Quick access to more information
The following sections provide resources for additional information about the
HP LaserJet 1020 series printer.
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
Web links for drivers, software, and support
If you need to contact HP for service or support, use one of the following links.
HP LaserJet 1022 printer
●
In the United States, see http://www.hp.com/support/lj1022/.
●
In other countries/regions, see http://www.hp.com/.
User guide links
●
Walkaround (location of printer components)
●
Changing the print cartridge
●
Problem solving
●
Ordering supplies
Where to look for more information
2
●
CD user guide: Detailed information on using and troubleshooting the printer. Available
on the CD-ROM that came with the printer.
●
Online Help: Information on printer options that are available from within printer drivers.
To view a Help file, access the online Help through the printer driver.
●
HTML (online) user guide: Detailed information on using and troubleshooting the
printer. Available at http://www.hp.com/support/lj1022/. Once connected, select Manuals.
Chapter 1 Printer basics
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Printer configurations
Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers.
HP LaserJet 1022 printer
●
18 pages per minute (ppm) A4 media and 19 ppm for letter media
●
First page out in as few as 8 seconds
●
ProRes 1200 print quality setting that provides fine-line detail at 1200 x 1200 dots per
inch (dpi)
●
250-sheet main input tray
●
Priority feed slot
●
100-sheet output capacity
●
EconoMode (saves toner)
●
Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different
media than rest of the document
●
8 MB RAM
●
2,000-page print cartridge
●
Host-based printer drivers
●
USB 2.0 High Speed
●
Power switch
●
26 PCL fonts
HP LaserJet 1022n printer
The HP LaserJet 1022n printer includes an internal network port.
NOTE
For more information about printer drivers, see http://www.hp.com/support/lj1022/.
HP LaserJet 1022nw printer
The HP LaserJet 1022nw printer includes all of the features of the HP LaserJet 1022n
printer with the addition of integrated 802.11b/g wireless connectivity.
NOTE
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For more information about this product, see the HP LaserJet 1022nw Wireless User Guide.
Printer configurations
3
Walkaround
The following illustrations identify the components of the HP LaserJet 1022, 1022n, and
1022nw printers.
4
1
2
3
4
5
6
7
8
9
10
11
12
Output bin
Input tray cover
250-sheet main input tray
Priority feed slot
Output media support
Print cartridge door
CANCEL button
GO button
Go light
Ready light
Attention light
Wireless light (HP LaserJet 1022nw printer only)
1
2
3
4
Internal network port (HP LaserJet 1022n and HP LaserJet 1022nw printers only)
USB port
Power receptacle
On/off switch
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Printer control panel
The printer control panel is composed of three lights and two buttons. The
HP LaserJet 1022nw printer has an additional light at the top of the control panel. These
lights produce patterns that identify your printer's status.
1
2
3
4
5
6
NOTE
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CANCEL button: To cancel the print job that is currently printing, press the CANCEL button.
GO button: To print a Demo page or to continue printing while in manual feed mode, press and
release the GO button. To print a Configuration page, press and hold the GO button for 5 seconds.
Go light: Indicates that the printer is receiving data when flashing.
Ready light: Indicates that the printer is ready to print.
Attention light: Indicates that the printer media input trays are empty, the print cartridge door is
open, the print cartridge is missing, or other errors. See Printer information pages for more
information.
Wireless light: (HP LaserJet 1022nw printer only) When the Wireless light is on solid, a wireless
connection has been established. When the Wireless light is off, wireless operation is disabled.
When the Wireless light is flashing, the printer is trying to establish a wireless connection.
See Status light patterns for a description of the light patterns.
Printer control panel
5
Media paths
The following sections describe the input trays and output bin.
Priority feed slot
You should use the priority feed slot when feeding one sheet of paper, envelope, postcard,
label, or transparency. You can also use the priority feed slot to print the first page on
different media than the rest of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). When loading media, adjust the media guides to match the
width of the media that you are using.
See Choosing paper and other media for more information about media types.
Main input tray
The main input tray, accessed from the front of the printer, holds up to 250 sheets of 20-lb
paper or other media. For information about media specifications, see Printer capacities and
ratings.
Media guides ensure the media is correctly fed into the printer and the print is not skewed
(crooked on the media). The main input tray has both side and front media guides. When
loading media, adjust the media guides to match the length and width of the media that you
are using.
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Output bin
The output bin is located on the top of the printer. Printed media is collected here in the
correct sequence. The output media support provides improved stacking for large print jobs.
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Media paths
7
Printer software
The following sections describe the supported operating systems and the software that are
provided with the HP LaserJet 1022, 1022n, and 1022nw printers.
NOTE
Not all software is available in all languages.
Supported operating systems
The printer comes with software for the following operating systems:
●
Windows XP
●
Windows 2000
●
Windows ME
●
Windows 98 Second Edition (SE)
●
Windows Server 2003
For more information about upgrading from Windows 2000 Server to Windows
Server 2003, go to http://www.microsoft.com/.
For more information about Windows Server 2003 Point and Print, go to
http://www.microsoft.com/.
For more information about Windows Server 2003 Terminal Services and Printing, go to
http://www.microsoft.com/.
●
Mac OS X v10.2 and later
Printer software for Windows computers
The following sections provide instructions for installing the printer software on various
Windows operating systems and the software that is available to all users of the printer.
To install printer software
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow
the on-screen installation instructions.
NOTE
If the Welcome screen does not open, click Start on the Windows task bar, click Run, type
Z:\setup (where Z is your CD drive letter), and click OK.
Printer drivers
A printer driver is the software component that provides access to printer features and
provides the means for the computer to communicate with the printer.
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Printer properties (driver)
Printer properties control the printer. You can change the default settings, such as media
size and type, printing multiple pages on a single sheet of media (N-up printing), resolution,
and watermarks. You can access the printer properties in the following ways:
NOTE
●
Through the software application that you are using to print. This only changes the
settings for the current software application.
●
Through the Windows operating system. This changes the default settings for all future
print jobs.
Because many software applications use a different method of accessing the printer
properties, the following section describes the most common methods used in
Windows 98 SE, 2000, ME, and Windows XP.
To only change the settings for the current software application
NOTE
Although the steps can vary between software applications, this is the most common method.
1. From the File menu in the software application, click Print.
2. On the Print dialog, click Properties.
3. Change the settings, and click OK.
To change the default settings for all future print jobs in
Windows 98 SE, 2000, and ME
1. In the Windows task bar, click Start, select Settings, and click Printers.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
NOTE
In Windows 2000, many of these features are available from the Printing Preferences menu.
To change the default settings for all future print jobs in Windows XP
1. In the Windows task bar, click Start, select Settings, and click Printers and Faxes.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
Printer properties online help
The printer properties (driver) online help includes specific information about the functions in
the printer properties. This online help guides you through the process of changing your
printer's default settings. For some drivers, online help gives instructions on using contextsensitive help. Context-sensitive help describes the options for the driver feature you are
currently accessing.
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Printer software
9
To access the printer properties online help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.
Print setting priorities
There are two ways to change print settings for this printer: in the software application or in
the printer driver. For the HP LaserJet 1022n and HP LaserJet 1022nw printers, you can
also change print settings through the embedded web server. Changes made to print
settings are prioritized according to where the changes are made, as follows:
●
Changes made in the software application override settings changed anywhere else.
Within a software application, changes made in the Page Setup dialog box override
changes made in the Print dialog box.
●
Changes made in the printer driver do not override settings changed in the software
application.
●
Changes made in the embedded web server have the lowest priority.
If a particular print setting can be changed in more than one of the ways listed above, use
the method that has the highest priority.
Printer software for Macintosh computers
The following sections describe how to access the Macintosh software for the
HP LaserJet 1022, 1022n, and 1022nw printers.
Accessing the printer driver (Mac OS X v10.2 and later)
1. Print Center or Printer Setup Utility should automatically launch. If it does not launch,
perform the following steps:
a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c.
Double-click Print Center or Printer Setup Utility, depending on the operating
system.
2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●
USB
●
Rendezvous (for HP LaserJet 1022n and 1022nw printers only)
4. Select the printer name from the printer list.
5. Click Add.
Embedded web server
NOTE
10
This feature is only available on the HP LaserJet 1022n and HP LaserJet 1022nw printers.
Chapter 1 Printer basics
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With the embedded web server, you can gain access to the printer settings and information
by typing an IP address or hostname of the printer in a web browser (such as Netscape
Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded
web server to configure the printer, view status information, purchase printer supplies, and
obtain troubleshooting information.
The following web browsers support the embedded web server:
●
Internet Explorer V5.5 (and later)
●
Netscape Navigator V4.75 (and later)
●
Apple Safari
See Using the embedded web server for more information.
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Printer software
11
Printer media considerations
HP LaserJet printers produce excellent print quality. The printer accepts a variety of media,
such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies,
vellum, and custom-size paper. Properties such as weight, grain, and moisture content are
important factors affecting printer performance and output quality.
The printer can use a variety of paper and other print media in accordance with the
guidelines in this user guide. Media that does not meet these guidelines might cause the
following problems:
●
Poor print quality
●
Increased media jams
●
Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company
cannot recommend the use of other brands. Because they are not HP products, HP cannot
influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which HP has no control.
Before purchasing a large quantity of media, make sure that it meets the requirements
specified in this user guide and in the HP LaserJet printer family print media guide. The
guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see
Ordering supplies for more information about ordering the guidelines. Always test media
before you purchase a large quantity.
CAUTION
Using media that does not meet HP's specifications might cause problems for the printer,
requiring repair. This repair is not covered by the HP warranty or service agreements.
Supported media sizes
For information about supported media sizes, see Printer capacities and ratings.
12
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2
Printer connections
This chapter provides information on the following topics:
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USB connections
●
Network connections
●
Wireless connections
●
Wireless printing
13
USB connections
The HP LaserJet 1022, 1022n, and 1022nw printer models support USB 2.0 High Speed
connections.
Connecting the USB cable
1. Plug the USB cable into the printer.
2. Plug the other end of the USB cable into the computer when prompted to do so during
the software installation.
14
Chapter 2 Printer connections
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Network connections
The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through
the internal network port. The HP LaserJet 1022nw printer can also connect to 802.11b/g
wireless networks. External network print servers are available for the HP LaserJet 1022n
and 1022nw printers. The following table identifies what is required to add networking to the
printers.
Networking options
HP LaserJet model
10/100Base-TX
802.11b/g
Bluetooth®
1022n
Included
HP Jetdirect 380x
(802.11b only)
HP bt1300
1022nw
Included
Included
HP bt1300
To order the print server, see 10/100 networking and wireless print servers.
Connecting to the network
Connect one end of a network cable to the network connector on the back of the device, and
connect the other end to the network. Be sure to install the printer driver on all computers
that connect to the network and need to use the printer.
NOTE
The following procedures are for the HP LaserJet 1022n and HP LaserJet 1022nw printers
only.
The Ethernet network must be functional before proceeding with the following instructions.
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Network connections
15
Connect the printer to a wired network
To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network, you
need the following:
●
Functional wired network
●
CAT-5 Ethernet cable
To connect the printer to the network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub port or router.
2. Connect the CAT-5 Ethernet cable to the internal network port on the back of the printer.
3. Check that one of the network lights (10 or 100) on the network port located on the back
of the printer comes on.
NOTE
It might take a few moments for the printer network settings to become active and available
for use. If one of the network lights does not come on, see Wired network setup problem
solving.
4. Print a Configuration page. When the printer is in the Ready state, press and hold the
GO button for 5 seconds.
NOTE
To restore the printer configuration defaults, turn the printer off. Hold the CANCEL and GO
buttons, and then turn on the printer. Continue to press the GO and CANCEL buttons until the
printer is in the Ready state (from 5 to 30 seconds).
Install the printer software
1. Close all applications.
2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome
screen displays.
3. Click Next, and follow the installation instructions to check and prepare the system and
install drivers, plug-ins, and software.
This might take several minutes.
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Wireless connections
The HP LaserJet 1022nw printer includes the IEEE 802.11b/g standard for wireless
networking.
NOTE
The HP LaserJet 1022n printer supports the IEEE 802.11b/g standard for wireless
networking and Bluetooth wireless connectivity options through optional external accessories.
For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300
Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers.
For more information about wireless printing, see Wireless printing.
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Wireless connections
17
Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
network connections. The HP LaserJet 1022nw printer has built-in wireless connectivity. For
the other printer models, see 10/100 networking and wireless print servers for a list of
available wireless print servers.
IEEE 802.11b/g standard
With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office
or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or
Linux® network operating systems. This wireless technology provides a high-quality printing
solution without the physical constraints of wiring. Peripherals can be conveniently placed in
an office or home and can be easily moved without changing network cables.
Optional external HP Jetdirect 802.11b/g print servers are available for USB connections.
See the documentation that came with the HP LaserJet 1022nw printer for more information.
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used
to wirelessly connect computers, printers, personal digital assistants, cell phones, and other
devices.
Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
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Chapter 2 Printer connections
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3
Managing the printer
This chapter provides information on the following topics:
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●
Printer information pages
●
Using the embedded web server
19
Printer information pages
Special pages reside within the memory of the printer. These pages help you to diagnose
and solve problems with the printer.
Demo page
The Demo page contains examples of text and graphics. To print the Demo page from the
printer, press the GO button when the printer is ready (Ready light on).
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a
status log report. You can print a Configuration page from the printer or the embedded web
server.
To print the Configuration page from the printer, press the GO button for 5 seconds when the
printer is ready (Ready light on).
Printer Test page
The Printer Test page contains information about printer driver and port settings. The page
also contains information about the printer name and model, computer name, and so on.
You can print the Printer Test page from the printer driver.
20
Chapter 3 Managing the printer
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Using the embedded web server
The embedded web server can be directly accessed on the HP LaserJet 1022n and
HP LaserJet 1022nw printers. You do not need to install any software on the computer. You
only need to have a supported web browser. To use the embedded web server, you must
have Apple Safari, Microsoft Internet Explorer V5.5 or later, or Netscape Navigator V4.75 or
later.
NOTE
The embedded web server does not provide e-mail or status alerts.
The embedded web server is available in English only.
The embedded web server allows you to view printer and network status and to manage
printing functions from your computer instead of from the printer control panel. Below are
examples of what you can do using the embedded web server:
●
View printer status information.
●
View and print internal pages.
●
Order new supplies.
●
Set the type of paper loaded in each tray.
●
View and change the printer default configuration settings.
●
View and change network configuration.
The embedded web server works when the printer is connected to an IP-based network. The
embedded web server does not support IPX-based printer connections.
NOTE
You do not have to have Internet access to open and use the embedded web server.
However, if you click a link in the Other Links area, you must have Internet access to go to
the site associated with the link.
To open the embedded web server
1. In a supported web browser, type the IP address or hostname for the printer. To find the
IP address, print a Configuration page at the printer by pressing and holding the GO
button for 5 seconds.
NOTE
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab
that you want to view.
Information tab
The Information tab consists of the following pages:
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●
Device Status: This page displays product information such as the network name,
network address, and model information.
●
Configuration: This page shows the information found on the printer Configuration page.
Using the embedded web server
21
Settings tab
This tab allows you to configure the printer settings from your computer, such as default
paper size and EconoMode. If this printer is networked, always consult with the printer
administrator before changing the settings on this tab.
Networking tab
This tab allows the network administrator to control network-related settings for the printer
when it is connected to an IP-based network.
Other links
This section contains links that connect you to the Internet. You must have Internet access
to use any of these links. If you use a dial-up connection and did not connect when you first
opened the embedded web server, you must connect before you can visit these websites.
Connecting might require that you close and then reopen the embedded web server.
NOTE
22
●
HP Instant Support: This link connects you to a set of dynamic web pages to solve
specific problems and to determine what additional services are available for the printer.
●
Product Registration: This link connects you to the product registration page on the
HP website.
●
Order Supplies: This link connects you to the Sure Supply website to order genuine HP
supplies from HP or a reseller of your choice.
●
Product Support: This link connects you to the support site for the HP LaserJet 1020
series printer. You can search for help regarding general topics.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
Chapter 3 Managing the printer
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4
Printing tasks
This chapter provides information on the following topics:
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●
Manual feed
●
Canceling a print job
●
Understanding print quality settings
●
Optimizing print quality for media types
●
Guidelines for using media
●
Choosing paper and other media
●
Loading media into the input trays
●
Printing an envelope
●
Printing multiple envelopes
●
Printing on transparencies or labels
●
Printing on letterhead and preprinted forms
●
Printing on custom-size media and cardstock
●
Printing on both sides of the paper (manual two-sided printing)
●
Printing multiple pages on a single sheet of paper (N-up printing)
●
Printing booklets
●
Printing watermarks
23
Manual feed
You can use manual feed when printing mixed media, for example, an envelope, then a
letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load
letterhead into the main input tray.
To print using manual feed
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list.
3. Feed media into the priority feed slot, and press the GO button each time to print.
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Chapter 4 Printing tasks
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Canceling a print job
You can cancel a print job from a software application or a print queue.
To stop the printer immediately, remove the remaining paper from the printer. After the
printer stops, use one of the following options.
●
Printer control panel: To cancel the print job, press and release the CANCEL button on
the printer control panel.
●
Software application: Typically, a dialog box appears briefly on your screen, allowing
you to cancel the print job.
●
Windows print queue: If a print job is waiting in a print queue (computer memory) or
print spooler, delete the job there. Click Start, Settings, and Printers or Printers and
Faxes. Double-click the HP LaserJet 1022 icon to open the window, select your print
job, and click Delete or Cancel.
●
Desktop print queue (Mac OS X): Open Print Center, double-click the printer name,
select the print job, and click Delete.
●
Embedded web server: Open the printer's embedded web server page, and click
Cancel Job. See Using the embedded web server for more information.
If the status lights on the control panel continue to blink after you cancel a print job, the
computer is still sending the job to the printer. Either delete the job from the print queue or
wait until the computer finishes sending data. The printer will return to the Ready state.
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Canceling a print job
25
Understanding print quality settings
Print quality settings affect how light or dark the print is on the page and the style in which
the graphics are printed. You can also use the print quality settings to optimize the print
quality for a specific media type. See Optimizing print quality for media types for more
information.
You can change the settings in the printer properties to accommodate the types of jobs you
are printing. The following are the settings:
●
ProRes 1200: This setting provides fine-line detail at 1200 x 1200 dpi.
●
FastRes 1200: This setting provides 1200 dpi effective output quality.
●
600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement
technology (REt) for improved text.
●
EconoMode (Save Toner): Text is printed using less toner. This setting is useful when
you are printing drafts. You can turn on this option independently of other print quality
settings.
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the print
quality setting you want to use.
NOTE
Not all printer features are available in all drivers or operating systems. See the printer
properties (driver) online Help for information about the availability of features for that driver.
NOTE
To change the print quality settings for all future print jobs, access the properties through the
Start menu in the Windows task bar. To change the print quality settings only for the current
software application, access the properties through the Print Setup menu in the application
you are using to print. See Printer properties (driver) for more information.
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Chapter 4 Printing tasks
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Optimizing print quality for media types
Media type settings control the temperature of your printer's fuser. You can change the
settings for the media that you are using to optimize the print quality.
You can access the optimizing feature from the Paper/Quality tab in your printer driver or
from the embedded web server.
The HP LaserJet 1022, 1022n, and 1022nw printers provide a number of print modes that
allow the unit to adapt more specifically to the printer's media environment. The following
tables provide an overview of the driver print modes.
NOTE
When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer
pauses between pages and the number of pages per minute decreases.
Driver print default modes
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Mode
Media
PLAIN
75 to 104 g/m2 (20 to 27 lb)
LIGHT
< 75 g/m2 (20 lb)
HEAVY
90 to 105 g/m2 (24 to 28 lb)
CARDSTOCK
Cardstock or thick media
TRANSPARENCY
4-mil, 0.1 monochrome overhead transparencies
(OHTs)
ENVELOPE
Standard envelopes
LABEL
Standard HP LaserJet labels
BOND
Bond paper
ROUGH
Rough paper
COLOR
Plain media
LETTERHEAD
Plain media
PREPRINTED
Plain media
PREPUNCHED
Plain media
RECYCLED
Plain media
VELLUM
Plain media
Optimizing print quality for media types
27
Guidelines for using media
The following sections provide guidelines and instructions for printing on transparencies,
envelopes, and other special media. Guidelines and specifications are included to help you
select media that optimizes print quality and avoid media that might cause jams or damage
the printer.
Paper
For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good
quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled),
check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage
Symptom
Problem with paper
Solution
Poor print quality or toner
adhesion
Too moist, too rough, too
smooth, or embossed
Problems with feeding
Faulty paper lot
Try another kind of paper:
between 100-250 Sheffield and
4-6% moisture content.
Check the printer and make
sure that the appropriate media
type has been selected.
Dropouts, jamming, or curl
Stored improperly
Store paper flat in its moistureproof wrapping.
Increased gray background
shading
Might be too heavy
Use lighter paper.
Excessive curl
Too moist, wrong grain
direction, or short-grain
construction
Use long-grain paper.
Jamming or damage to printer
Cutouts or perforations
Do not use paper with cutouts
or perforations.
Problems with feeding
Ragged edges
Use good quality paper.
Problems with feeding
NOTE
Check the printer and make
sure that the appropriate media
type has been selected.
The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored
paper or preprinted forms use inks that are compatible with the printer temperature. The
printer's maximum temperature is 200°C (392°F) for 0.1 second.
Do not use letterhead that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use
only transparencies that are specified for use with HP LaserJet printers.
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Labels
HP recommends that you print labels from the priority feed slot.
CAUTION
Do not feed a sheet of labels through the printer more than once. The adhesive degrades
and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
●
Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's
maximum temperature.
●
Arrangement: Only use labels with no exposed backing between them. Labels can peel
off sheets that have spaces between the labels, causing serious jams.
●
Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in
any direction.
●
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Transparencies
Transparencies must be able to withstand the printer's maximum temperature of 200°C
(392°F).
Envelopes
HP recommends that you print envelopes from the priority feed slot.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When selecting envelopes, consider
the following components:
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●
Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming
might result.
●
Construction: Prior to printing, envelopes should lie flat with less than 6 mm
(0.25 inches) curl and should not contain air. Envelopes that trap air might cause
problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent
windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do
not use envelopes with adhesives that do not require moistening, but rely instead on
pressure to seal them.
●
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise
damaged. Make sure that the envelopes do not have any exposed adhesive.
●
Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm
(7 x 10 inches).
Guidelines for using media
29
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the
envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure
that the seam extends all the way to the corner of the envelope as shown in the following
illustration.
1
2
acceptable envelope construction
unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
must use adhesives compatible with the heat and pressure in the printer. The printer's
maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling,
creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes
flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during
printing.
Cardstock and heavy media
You can print many types of cardstock from the media input trays, including index cards and
postcards. Some cardstock performs better than others because its construction is better
suited for feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that
is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor
print quality, or excessive mechanical wear.
NOTE
30
You might be able to print on heavier paper if you do not fill the input tray to capacity and if
you use paper with a smoothness rating of 100-180 Sheffield.
Chapter 4 Printing tasks
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Cardstock construction
●
Smoothness: The 135-157 g/m2 (36-42 lb) cardstock should have a smoothness rating
of 100-180 Sheffield; 60-135 g/m2 (16-36 lb) cardstock should have a smoothness rating
of 100-250 Sheffield.
●
Construction: Cardstock should lie flat with less than 5 mm (0.2 inches) of curl.
●
Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged.
●
Sizes: Only use cardstock within the following size ranges:
●
Minimum: 76 x 127 mm (3 x 5 inches)
●
Maximum: 216 x 356 mm (8.5 x 14.0 inches)
Cardstock guidelines
Set margins at least 2 mm (0.08 inches) away from the edges.
Letterhead and preprinted forms
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and
is available in a wide range of colors and finishes with matching envelopes. Preprinted forms
can be made of a broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser
printing and advertise the paper as laser-compatible or laser-guaranteed.
NOTE
Some page-to-page variation is normal when printing with laser printers. This variation
cannot be observed when printing on plain paper. However, this variation is obvious when
printing on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe
the following guidelines:
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●
Avoid using low-temperature inks (the kind used with some types of thermography).
●
Use preprinted forms and letterhead paper that have been printed by offset lithography
or engraving.
●
Use forms that have been created with heat-resistant inks that will not melt, vaporize, or
release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically,
oxidation-set or oil-based inks meet this requirement.
●
When the form is preprinted, be careful not to change the moisture content of the paper,
and do not use materials that change the paper's electrical or handling properties. Seal
the forms in moisture-proof wrap to prevent moisture changes during storage.
●
Avoid processing preprinted forms that have a finish or coating.
●
Avoid using heavily embossed or raised-letterhead papers.
●
Avoid papers that have heavily textured surfaces.
●
Avoid using offset powders or other materials that prevent printed forms from sticking
together.
Guidelines for using media
31
Choosing paper and other media
HP LaserJet printers produce excellent print quality documents. You can print on a variety of
media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels,
transparencies, and custom-size media. The following are the supported media sizes:
●
Minimum: 76 x 127 mm (3 x 5 inches)
●
Maximum: 216 x 356 mm (8.5 x 14 inches)
Properties such as weight, grain, and moisture content are important factors that affect
printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See Printer media considerations for detailed
paper and media specifications.
NOTE
Always test a sample of the media before you purchase large quantities. Your media
supplier should understand the requirements specified in the HP LaserJet printer family print
media guide (HP part number 5851-1468). See Printer media considerations for more
information.
HP media
HP recommends the following HP media:
●
HP Multipurpose Paper
●
HP Office Paper
●
HP All-in-One Printing Paper
●
HP LaserJet Paper
●
HP Premium Choice LaserJet Paper
Media to avoid
The HP LaserJet 1022, 1022n, and 1022nw printers can handle many types of media. Use
of media outside the printer's specifications will cause a loss of print quality and increase the
chance of paper jams.
●
Do not use paper that is too rough.
●
Do not use paper with cutouts or perforations other than standard three-hole punched
paper.
●
Do not use multipart forms.
●
Do not use paper with a watermark if you are printing solid patterns.
Media that might damage the printer
In rare circumstances media can damage the printer. The following media must be avoided
to prevent possible damage:
32
●
Do not use media with staples attached.
●
Do not use transparencies designed for Inkjet printers or other low-temperature printers.
Use only transparencies that are specified for use with HP LaserJet printers.
Chapter 4 Printing tasks
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●
Do not use photo paper intended for Inkjet printers.
●
Do not use paper that is embossed or coated and is not designed for the temperatures
of the printer's image fuser. Select media that can tolerate temperatures of 200°C
(392°F) for 0.1 second. HP produces a selection of media that is designed for the
HP LaserJet 1022, 1022n, and 1022nw printers.
●
Do not use letterhead paper with low-temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for
0.1 second.
●
Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 200°C (392°F) for 0.1 second.
To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or
to http://www.hp.com/ghp/buyonline.html/ worldwide.
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Choosing paper and other media
33
Loading media into the input trays
The following sections describe how to load media into the different input trays.
CAUTION
If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might
occur. See Printer media considerations for more information.
Priority feed slot
The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope,
transparency, or cardstock. Load media with the top forward and the side to be printed
facing up. To prevent jams and skewing, always adjust the side media guides before feeding
the media.
250-sheet main input tray
The input tray holds up to 250 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier
media of 25 mm (0.9 inches) or less stack height. Load media with the top forward and the
side to be printed facing up. To prevent jams and skewing, always adjust the side and front
media guides.
NOTE
34
When you add new media, make sure that you remove all of the media from the input tray
and straighten the stack of new media. This helps prevent multiple sheets of media from
feeding through the printer at one time, reducing media jams.
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Printing an envelope
Only use envelopes that are recommended for laser printers. See Printer media
considerations for more information.
NOTE
Use the priority feed slot for printing one envelope. Use the main input tray for printing
multiple envelopes.
1. Before loading the envelope, slide the media guides outward to slightly wider than the
envelopes.
NOTE
If the envelope has a flap on the short edge, feed that edge into the printer first.
2. Place the envelope with the side to be printed facing up and the top edge along the left
media guide.
3. Adjust the media guides to the width of the envelope.
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Printing an envelope
35
4. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
5. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers),
select Envelope as the media type.
NOTE
Not all printer features are available in all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
6. Print the envelope.
To print using manual feed, see Manual feed.
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Chapter 4 Printing tasks
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Printing multiple envelopes
Only use envelopes that are recommended for laser printers. See Printer media
considerations for more information.
NOTE
Use the priority feed slot for printing one envelope. Use the main input tray for printing
multiple envelopes.
1. Open the input tray cover.
2. Before loading the envelopes, slide the media guides outward to slightly wider than the
envelopes.
3. Place the envelopes with the side to be printed facing up and the top edge along the left
media guide. Stack up to 15 envelopes.
NOTE
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If the envelopes have a flap on the short edge, feed that edge into the printer first.
Printing multiple envelopes
37
4. Adjust the media guides to the length and width of the envelopes.
5. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
NOTE
Not all printer features are available from all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
6. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers),
select Envelope as the media type.
7. Close the input tray cover.
8. Print the envelopes.
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Printing on transparencies or labels
Use only transparencies and labels that are recommended for use in laser printers, such as
HP transparency film and HP LaserJet labels. See Printer media considerations for more
information.
CAUTION
Be sure to set the correct media type in the printer settings as instructed below. The printer
adjusts the fuser temperature according to the media type setting. When printing on special
media such as transparencies or labels, this adjustment prevents the fuser from damaging
the media as it passes through the printer.
CAUTION
Inspect the media to make sure that it is not wrinkled or curled and that it does not have any
torn edges or missing labels.
1. Load a single page in the priority feed slot or load multiple pages in the main input tray.
Make sure that the top of the media is forward and the side to be printed (rough side) is
facing up.
2. Adjust the media guides.
3. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
4. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers),
choose the correct media type.
5. Print the document.
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Printing on transparencies or labels
39
Printing on letterhead and preprinted forms
The HP LaserJet 1022, 1022n, and 1022nw printers can print on letterhead and preprinted
forms that can withstand temperatures of 200°C (392°F).
1. Load the paper with the top forward and the side to be printed facing up. Adjust the
media guides to fit the width of the paper.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers),
choose the correct media type.
4. Print the document.
To print using manual feed, see Manual feed.
NOTE
40
To print a single-page cover letter on letterhead, followed by a multiple-page document, load
the standard paper in the main input tray, and then feed the letterhead face up in the priority
feed slot. The printer automatically prints from the priority feed slot first.
Chapter 4 Printing tasks
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Printing on custom-size media and cardstock
The HP LaserJet 1022, 1022n, and 1022nw printers can print on custom-size media or
cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches).
Use the main input tray for multiple sheets. See Main input tray for the supported media sizes.
CAUTION
Make sure that the sheets are not stuck together before you load them.
1. Load the media with the narrow side forward and the side to be printed facing up. Adjust
the side and front media guides to fit the media.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers),
select the custom-size option. Specify the dimensions of the custom-size media.
NOTE
Not all printer features are available in all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
4. Print the document.
To print using manual feed, see Manual feed.
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Printing on custom-size media and cardstock
41
Printing on both sides of the paper (manual two-sided printing)
To print on both sides of the paper (manual two-sided printing), you must run the paper
through the printer twice.
NOTE
Manual two-sided printing can cause the printer to become dirty, reducing print quality. See
Cleaning the printer for instructions if the printer becomes dirty.
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
2. On the Finishing tab, select Print On Both Sides (Manually) (select Manual Duplex
for some Macintosh drivers). Select the appropriate binding option, and click OK.
3. Print the document.
NOTE
Not all printer features are available from all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
4. After side one has printed, gather the printed pages. Turn the printed side down, and
straighten the stack.
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Chapter 4 Printing tasks
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5. Place the stack back in the input tray. Side one should be facing down with the bottom
edge feeding into the printer first. Replace the media input tray cover.
6. Press the GO button on the control panel to print side two.
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Printing on both sides of the paper (manual two-sided printing)
43
Printing multiple pages on a single sheet of paper (N-up printing)
You can select the number of pages that you want to print on a single sheet of paper. If you
choose to print more than one page per sheet, the pages appear smaller and are arranged
on the sheet in the order that they would otherwise be printed.
1. From your software application, access the printer properties (or printing preferences in
Windows 2000 and XP). See Printer properties (driver) for instructions.
2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the correct
number of pages per side of media.
NOTE
Not all printer features are available from all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
3. (Optional steps) To include page borders, select the check box. To specify the order of
pages printed on the sheet, select the order from the drop-down menu.
4. Print the document.
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Printing booklets
You can print booklets on letter or A4 paper.
NOTE
Macintosh computers do not currently support this feature.
1. Load the paper in the main input tray.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
Printer properties (driver) for instructions.
3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the
appropriate binding option, and click OK. Print the document.
NOTE
Not all printer features are available from all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
4. After side one has printed, gather the printed pages. Turn the printed side down, and
straighten the stack.
5. Place the pages from side one back in the input tray. Side one should be facing down
with the bottom edge feeding into the printer first.
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Printing booklets
45
6. Press the GO button, and wait for side two to print.
7. Fold and staple the pages.
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Printing watermarks
NOTE
Macintosh computers do not currently support this feature.
You can use the watermark option to print text "underneath" (in the background) of an
existing document. For example, you might want to have large gray letters reading Draft or
Confidential printed diagonally across the first page or all of the pages of a document.
1. From your software application, access the printer properties (or printing preferences in
Windows 2000 and XP). See Printer properties (driver) for instructions.
2. On the Effects tab, select the watermark you want to use.
NOTE
Not all printer features are available from all drivers or operating systems. See the printer
properties (driver) online Help for information about availability of features for that driver.
3. Print the document.
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Printing watermarks
47
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5
Maintenance
This chapter provides information on the following topics:
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●
Cleaning the printer
●
Changing the pickup roller
●
Cleaning the pickup roller
●
Changing the printer separation pad
●
Redistributing toner
●
Changing the print cartridge
49
Cleaning the printer
Clean the outside of the printer with a clean, damp cloth when necessary.
CAUTION
Do not use ammonia-based cleaners on or around the printer.
During the printing process, media, toner, and dust particles can accumulate inside the
printer. Over time, this buildup can cause print quality problems, such as toner specks or
smearing, and paper jams. To correct and prevent these types of problems, you can clean
the print cartridge area and the printer media path.
Cleaning the print cartridge area
You do not need to clean the print cartridge area often. However, cleaning this area can
improve the quality of your printed sheets.
1. Turn the printer off, and then unplug the power cord. Wait for the printer to cool.
CAUTION
To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if
necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so,
you can damage the printer.
2. Open the print cartridge door, and remove the print cartridge.
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3. With a dry, lint-free cloth, wipe any residue from the media path area and the print
cartridge cavity.
4. Replace the print cartridge, and close the print cartridge door.
5. Plug the printer into the power outlet, and then turn on the printer.
Cleaning the printer media path
If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet
cleaning utility to remove excess media and toner particles that can accumulate on the fuser
assembly and rollers. Cleaning the media path might extend the life of the printer.
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Cleaning the printer
51
NOTE
For best results use a sheet of transparency. If you do not have any transparencies, you can
use copier-grade media, 70 to 90 g/m2 (18 to 24 lb), with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the media in the input tray.
3. Print a cleaning page. Access the printer properties (or printing preferences in
Windows 2000 and XP). See Printer properties (driver) for instructions.
NOTE
52
The cleaning process takes approximately 3 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process
has finished. You might need to repeat the cleaning process several times to thoroughly
clean the printer.
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Changing the pickup roller
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the pickup roller.
If the printer regularly mispicks (no media feeds through), you might need to change or clean
the pickup roller. See Ordering supplies to order a new pickup roller.
CAUTION
Failure to complete this procedure might damage the printer.
1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer
to cool.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
2. Open the print cartridge door, and remove the print cartridge.
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Changing the pickup roller
53
3. Find the pickup roller.
4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup
roller toward the front.
5. Gently pull the pickup roller up and out.
6. Position the new pickup roller in the slot. The circular and rectangular slots on each side
will prevent you from installing the roller incorrectly.
7. Rotate the top of the new pickup roller away from you until both sides snap into place.
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8. Reinstall the print cartridge, and close the print cartridge door.
9. Plug the printer into the power outlet, and then turn on the printer.
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Changing the pickup roller
55
Cleaning the pickup roller
If you want to clean the pickup roller rather than replace it, follow the instructions below:
1. Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller.
2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller.
WARNING!
Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you
close the printer and plug in the power cord, allow the alcohol to dry completely.
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see
Changing the pickup roller).
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Changing the printer separation pad
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of
media at a time, you might need to change the separation pad. See Ordering supplies to
order a new printer separation pad.
NOTE
Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller.
1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer
to cool.
2. At the back of the printer, unscrew the two screws holding the separation pad in place.
3. Remove the separation pad.
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Changing the printer separation pad
57
4. Insert the new separation pad, and screw it into place.
5. Plug the printer into the power outlet, and turn on the printer.
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Redistributing toner
When toner is low, faded or light areas appear on the printed page. You might be able to
temporarily improve print quality by redistributing the toner, which means that you might be
able to finish the current print job before replacing the print cartridge.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the print cartridge from the printer.
CAUTION
To prevent damage to the print cartridge, hold the print cartridge at each end.
2. To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION
If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
3. Reinsert the print cartridge into the printer, and close the print cartridge door.
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Redistributing toner
59
If the print is still light, install a new print cartridge. See Changing the print cartridge for
instructions.
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Changing the print cartridge
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the old print cartridge. See the recycling
information inside the print cartridge box.
CAUTION
To prevent damage to the print cartridge, hold the print cartridge at each end.
2. Remove the new print cartridge from the packaging, and gently rock the print cartridge
from front to back to distribute the toner evenly inside the cartridge.
3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print
cartridge box to return for recycling.
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Changing the print cartridge
61
4. Insert the new print cartridge in the printer, making sure that the print cartridge is in
position. Close the print cartridge door.
CAUTION
62
If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
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6
Problem solving
This chapter provides information on the following topics:
ENWW
●
Finding the solution
●
Status light patterns
●
Paper handling problems
●
Printed page is different than what appeared on screen
●
Printer software problems
●
Improving print quality
●
Clearing jams
●
Wired network setup problem solving
63
Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
●
Is the printer plugged into a power outlet that is known to work?
●
Is the no/off switch in the on position?
●
Is the print cartridge properly installed? See Changing the print cartridge.
●
Is paper properly loaded in the input tray? See Loading media into the input trays.
Yes
If you answered yes to the questions above, go
to Step 2: Is the Ready light on?
No
If the printer will not turn on, Contact HP support.
Step 2: Is the Ready light on?
Do the control panel lights look like this picture?
NOTE
See Printer control panel for a description of the lights and buttons on the control panel.
Yes
Go to Step 3: Can you print a Demo page?
No
If the control panel lights do not look like the
picture above, see Status light patterns.
If you are unable to resolve the problem, Contact
HP support.
Step 3: Can you print a Demo page?
Press the GO button to print a Demo page.
Yes
If the Demo page printed, go to Step 4: Is the
print quality acceptable?
No
If no paper came out, see Paper handling
problems.
If you are unable to resolve the problem, Contact
HP support.
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Step 4: Is the print quality acceptable?
Yes
If the print quality is acceptable, go to Step 5: Is
the printer communicating with the computer?
No
If the print quality is poor, see Improving print
quality.
Verify that the print settings are correct for the
media you are using. See Choosing paper and
other media for information on adjusting the
settings for various types of media.
If you are unable to resolve the problem, Contact
HP support.
Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes
If the document prints, go to Step 6: Does the
printed page look like you expected?
No
If the document does not print, see Printer
software problems.
If you are using a Macintosh computer, see
Mac OS X problems.
If you are unable to resolve the problem, Contact
HP support.
Step 6: Does the printed page look like you expected?
Yes
The problem should be resolved. If it is not
resolved, Contact HP support.
No
See Printed page is different than what
appeared on screen.
If you are unable to resolve the problem, Contact
HP support.
Contact HP support
●
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
●
ENWW
In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020
series printer.
In other locations, see http://www.hp.com.
Finding the solution
65
Status light patterns
Light status legend
Symbol for "light off"
Symbol for "light on"
Symbol for "light blinking"
Control panel light message
Light status
State of the printer
Action
Ready
No action is necessary.
The printer is ready to print.
Processing data
Wait for the job to print.
The printer is receiving or
processing data.
To cancel the current job, press
the CANCEL button.
Cleaning mode
Wait until the cleaning page is
finished printing and the printer
is in the Ready state. This
could take up to two minutes.
A Cleaning page or a Printer
Test page is printing.
Wait until the Printer Test page
is finished printing and the
printer is in the Ready state.
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Control panel light message (continued)
Light status
State of the printer
Action
Out of memory
The page you are printing
might be too complex for the
printer's memory capacity. Try
lowering the resolution. See
Understanding print quality
settings for more information.
The printer is out of memory.
Attention: door open, media
out, no print cartridge, or media
jam
This printer is in an error state
that requires operator
intervention.
Printer initialization
Check the following:
●
The print cartridge door is
completely closed.
●
Media is loaded. See
Loading media into the
input trays for instructions.
●
The print cartridge is
correctly installed in the
printer. See Changing the
print cartridge for
instructions.
●
There is no media jam.
See Clearing jams for
instructions.
No action is necessary.
A printer initialization is taking
place.
Fatal error
All lights are on.
Unplug the printer for
30 minutes, and then plug the
printer back in power outlet.
If the printer still has an error,
contact HP Support. See
Contact HP support.
All lights are off.
Make sure that there is power.
Unplug both ends of the power
cord, and then plug the power
cord back into the printer and
the power outlet.
Return to Finding the solution.
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Status light patterns
67
Paper handling problems
Choose the item that best describes the problem:
●
Media jam
●
Print is skewed (crooked)
●
More than one sheet of media feeds through the printer at one time
●
Printer does not pull media from the media input tray
●
Printer curled the media
●
Print job is extremely slow
Media jam
●
See Clearing jams for more information.
●
Make sure that you are printing with media that meets specifications. See Printer media
considerations for more information.
●
Do not print on used paper.
●
Make sure that you are printing with media that is not wrinkled, folded, or damaged.
●
Make sure that the printer is clean. See Cleaning the printer for more information.
Print is skewed (crooked)
A small amount of skew is normal and might become obvious when using preprinted forms.
●
See Page skew for more information.
●
Adjust the media guides to the width and length of the media that you are using and try
reprinting. See Media paths or Loading media into the input trays for more information.
More than one sheet of media feeds through the printer at
one time
●
The media input tray might be too full. See Loading media into the input trays for more
information.
●
Make sure that the media is not wrinkled, folded, or damaged.
●
Try paper from a new ream. Do not fan the paper before loading it into the input tray.
●
The printer separation pad might be worn. See Changing the printer separation pad for
more information.
Printer does not pull media from the media input tray
68
●
Make sure that the printer is not in manual feed mode.
●
Make sure that the media guides are adjusted properly.
●
The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing
the pickup roller for instructions.
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Printer curled the media
●
See Curl or wave for more information.
●
See Media paths or Choosing paper and other media for more information.
Print job is extremely slow
The maximum speed of the printer is up to 18 ppm for A4 media and 19 ppm for letter media
for the HP LaserJet 1022, 1022n, 1022nw printers. Your print job might be very complex. Try
the following:
NOTE
●
Reduce the complexity of your document (for example, reduce the number of multiple
graphics).
●
Access the printer properties in the printer driver. See Printer properties (driver) for
instructions. Set the media type to plain paper.
This may cause toner to fuse improperly if you are using heavy media.
●
Narrow media or heavy media will slow printing. Use normal media.
●
Print speed is based on computer processor speed, the amount of memory, and the
amount of hard disk space available on your computer. Try increasing these components.
Return to Finding the solution.
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Paper handling problems
69
Printed page is different than what appeared on screen
Choose the item that best describes the problem:
●
Garbled, incorrect, or incomplete text
●
Missing graphics or text, or blank pages
●
Page format is different than on another printer
●
Graphics quality
To preview a print job, use the Print Preview option in the software application (if available).
NOTE
Garbled, incorrect, or incomplete text
WARNING!
●
The wrong printer driver might have been selected when the software was installed.
Make sure that the HP LaserJet 1022 printer driver is selected in the printer properties.
●
If a specific file prints garbled text, there might be a problem with that specific file. If a
specific application prints garbled text, there might be a problem with that application.
Make sure that the appropriate printer driver is selected.
●
There might be a problem with your software application. Try printing from another
software application.
●
The USB cable might be loose or defective. Try the following:
Before you connect the USB cable to the printer, always unplug the printer to prevent
damage to the printer.
●
Disconnect the cable and reconnect it at both ends.
●
Try printing a job that you know works.
●
If possible, attach the cable and printer to another computer, and try printing a job
that you know works.
●
Turn off the printer and the computer. Remove the USB cable, and inspect both
ends of the cable for damage. Reconnect the USB cable, making sure that the
connections are tight. Make sure that the printer is directly connected to the
computer. Remove any switchboxes, tape backup drives, security keys, or any other
devices that are attached between the USB port on the computer and the printer.
These devices can sometimes interfere with communication between the computer
and the printer. Restart the printer and the computer.
Missing graphics or text, or blank pages
70
●
Make sure that your file does not contain blank pages.
●
The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull
the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall
the print cartridge. See Changing the print cartridge for instructions. To check the printer,
print a Demo page by pressing the GO button.
Chapter 6 Problem solving
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●
The graphic settings in the printer properties might not be correct for the type of job that
you are printing. Try a different graphic setting in the printer properties. See Printer
properties (driver) for more information.
●
Clean the printer, particularly the contacts between the print cartridge and the power
supply.
Page format is different than on another printer
If you used an older or different printer driver (printer software) to create the document or the
printer properties settings in the software are different, the page format might change when
you try to print using your new printer driver or settings. To help eliminate this problem, try
the following:
●
Create documents and print them using the same printer driver (printer software) and
printer properties settings regardless of which HP LaserJet printer you use to print them.
●
Change the resolution, paper size, font settings, and other settings. See Printer
properties (driver) for more information.
●
For the HP LaserJet 1022n and 1022nw printers, use another printer driver.
Graphics quality
The graphics settings might be unsuitable for your print job. Check the graphic settings, such
as resolution, in the printer properties and adjust them as necessary. See Printer properties
(driver) for more information.
NOTE
Some resolution might be lost when converting from one graphics format to another.
Return to Finding the solution.
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Printed page is different than what appeared on screen
71
Printer software problems
Windows problems
Problem
Solution
A printer driver for the HP LaserJet 1022 printer
is not visible in the Printer folder.
●
Restart the computer.
●
Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn
the printer off. Install the printer software
from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close
an application that has an icon in the system
tray, right-click the icon, and select Close or
Disable.
An error message was displayed during the
software installation.
●
Try plugging the USB cable into a different
USB port on the computer.
●
If you are trying to print to a shared printer,
in the Windows task bar, click Start, select
Settings, and select Printers. Double-click
the Add Printer icon. Follow the instructions
in the Add Printer Wizard.
●
Restart the computer.
●
Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn
the printer off. Install the printer software
from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close
an application that has an icon in the task bar,
right-click the icon, and select Close or Disable.
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Chapter 6 Problem solving
●
Check the amount of free space on the drive
where you are installing the printer software.
If necessary, free up as much space as you
can, and reinstall the printer software.
●
If necessary, run the Disk Defragmenter,
and reinstall the printer software.
ENWW
Windows problems (continued)
Problem
Solution
The printer is in Ready mode, but nothing prints.
●
Restart the computer.
●
Print a Configuration page from the control
panel of the printer, and verify the printer
functionality.
●
Verify that all of the cables are properly
seated and within specifications. This
includes the USB, network, and power
cables. Try a new cable.
●
Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn
the printer off. Install the printer software
from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close
an application that has an icon in the task bar,
right-click the icon, and select Close or Disable.
Mac OS X problems
Symptom
Possible cause
For HP LaserJet 1022n and
1022nw printers only
You might need to upgrade
your Internal HP Jetdirect card
to a version that supports
Rendezvous.
When using Mac OS X v10.2,
the printer is not using
Rendezvous (mDNS)
Unable to print from a thirdparty USB card.
Solution
This error occurs when the
software for USB printers is not
installed.
When adding a third-party USB
card, you might need Apple's
USB Adapter Card Support
software. The most current
version of this software is
available from Apple's website.
Return to Finding the solution.
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Printer software problems
73
Improving print quality
This section provides information about identifying and correcting print defects.
Light or faded print
●
The toner supply is low. See Redistributing
toner for more information.
●
The media might not meet HP's media
specifications (for example, the media is too
moist or too rough). See Printer media
considerations for more information.
●
If the whole page is light, the print density
adjustment is too light or EconoMode might
be turned on. Adjust the print density, and
disable EconoMode in the printer properties.
See Saving toner for more information.
●
The media might not meet HP's media
specifications (for example, the media is too
moist or too rough). See Printer media
considerations for more information.
●
The printer might need to be cleaned. See
Cleaning the printer or Cleaning the printer
media path for instructions.
●
A single sheet of media might be defective.
Try reprinting the job.
●
The media's moisture content is uneven or
the media has moist spots on its surface.
Try printing with new media. See Printer
media considerations for more information.
●
The media lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different type or brand of media.
●
The print cartridge might be defective. See
Changing the print cartridge for more
information.
Toner specks
Dropouts
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NOTE
If these steps do not correct the problem, contact an HP-authorized dealer or service
representative.
Vertical lines
●
Make sure that the tray cover is in place.
●
The photosensitive drum inside the print
cartridge has probably been scratched.
Install a new HP print cartridge. See
Changing the print cartridge for instructions.
●
Make sure that the tray cover is in place.
●
Decrease the print density setting through
printer properties. This decreases the
amount of background shading. See Printer
properties (driver).
●
Change the media to a lighter basis weight.
See Printer media considerations for more
information.
●
Check the printer's environment. Very dry
(low humidity) conditions can increase the
amount of background shading.
●
Install a new HP print cartridge. See
Changing the print cartridge for instructions.
●
If toner smears appear on the leading edge
of the media, the media guides might be
dirty. Wipe the media guides with a dry, lintfree cloth. See Cleaning the printer for more
information.
●
Check the media type and quality.
●
Install a new HP print cartridge. See
Changing the print cartridge for instructions.
●
The fuser temperature might be too low. In
your printer driver, make sure that the
appropriate media type is selected.
Gray background
Toner smear
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Improving print quality
75
Loose toner
●
Clean the inside of the printer. See Cleaning
the printer for instructions.
●
Check the media type and quality. See
Printer media considerations for more
information.
●
Install a new HP print cartridge. See
Changing the print cartridge for instructions.
●
In your printer driver, make sure that the
appropriate media type is selected.
●
Plug the printer directly into an AC outlet
instead of into a power strip.
●
The print cartridge might be damaged. If a
repetitive mark occurs at the same spot on
the page, install a new HP print cartridge.
See Changing the print cartridge for
instructions.
●
The internal parts might have toner on them.
See Cleaning the printer for more
information. If the defects occur on the back
of the page, the problem will probably
correct itself after a few more printed pages.
●
In your printer driver, make sure that the
appropriate media type is selected.
●
If characters are improperly formed,
producing hollow images, the media stock
might be too slick. Try a different media.
See Printer media considerations for more
information.
●
If characters are improperly formed,
producing a wavy effect, the printer might
need service. Print a Configuration page. If
the characters are improperly formed,
contact an HP-authorized dealer or service
representative. See How to contact HP for
more information.
Vertical repetitive defects
Misformed characters
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Page skew
●
Make sure that the media is loaded correctly
and the media guides are not too tight or too
loose against the media stack. See Loading
media into the input trays for more
information.
●
The input bin might be too full. See Loading
media into the input trays for more
information.
●
Check the media type and quality. See
Printer media considerations for more
information.
●
Check the media type and quality. Both high
temperature and humidity cause media to
curl. See Printer media considerations for
more information.
●
The media might have been in the input tray
too long. Turn over the stack of media in the
tray. Also, try rotating the media 180° in the
input tray.
●
The fuser temperature might be too high. In
your printer driver, make sure that the
appropriate media type is selected. If the
problem persists, select a media type that
uses a lower fuser temperature, such as
transparencies or light media.
●
Make sure that media is loaded properly.
See Loading media into the input trays for
more information.
●
Check the media type and quality. See
Printer media considerations for more
information.
●
Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input
tray.
●
For envelopes, this can be caused by air
pockets inside the envelope. Remove the
envelope, flatten the envelope, and try
printing again.
Curl or wave
Wrinkles or creases
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Improving print quality
77
Toner scatter outline
●
If large amounts of toner have scattered
around the characters, the media might be
resisting the toner. (A small amount of toner
scatter is normal for laser printing.) Try a
different media type. See Printer media
considerations for more information.
●
Turn over the stack of media in the tray.
●
Use media designed for laser printers. See
Printer media considerations for more
information.
Water droplets on bottom edge
NOTE
Moisture in the printer is condensing on the fuser
assembly and dropping onto the media. In
excessively hot and humid areas, media retains
moisture. Water droplets do not damage the
printer.
●
Use different media.
●
Store media in an airtight container to
minimize absorption of moisture.
Return to Finding the solution.
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Clearing jams
CAUTION
To prevent damage to the printer when clearing jams, including jams in the output bin,
always open the print cartridge door and remove the print cartridge. Keep the door open and
the cartridge out until the jam has been cleared. Opening the print cartridge door and
removing the print cartridge relieves tension on the printer rollers, which prevents damage to
the printer and makes the removal of jammed pages easier.
Occasionally, media becomes jammed during a print job. You are notified of a media jam by
an error from the software and the printer control panel lights. See Status light patterns for
more information.
The following are some of the causes of media jams:
●
NOTE
The input trays are loaded improperly or are too full. See Loading media into the input
trays for more information.
When you add new media, always remove all of the media from the input tray and straighten
the stack of new media. This helps prevent multiple sheets of media from feeding through
the printer at one time, reducing media jams.
●
The media does not meet HP specifications. See Printer media considerations for more
information.
Typical media jam locations
NOTE
●
Print cartridge area: See Removing a jammed page for instructions.
●
Input tray areas: If the page is still sticking out of the input tray, gently try to remove it
from the input tray without tearing the page. If you feel resistance, see Removing a
jammed page for instructions.
●
Output path: If the page is sticking out of the output bin, see Removing a jammed page
for instructions.
There might be loose toner in the printer after a media jam. This toner clears up after a few
sheets are printed.
Removing a jammed page
CAUTION
ENWW
Media jams might result in loose toner on the page. If you get any toner on your clothes,
wash them in cold water. Hot water will permanently set the toner into the fabric.
Clearing jams
79
CAUTION
To prevent damage to the printer when clearing jams, including jams in the output bin,
always open the print cartridge door and remove the print cartridge.
1. Open the print cartridge door, and remove the print cartridge.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
2. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.
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3. When you have removed the jammed media, replace the print cartridge, and close the
print cartridge door.
After clearing a media jam, you might need to turn the printer off and turn it back on
again.
NOTE
When you add new media, remove all of the media from the input tray and straighten the
stack of new media.
Return to Finding the solution.
ENWW
Clearing jams
81
Wired network setup problem solving
If the computer is unable to discover the HP LaserJet 1022n or HP LaserJet 1022nw printer,
perform the following steps:
1. Check the cables to ensure that they are properly connected. Check all of the following
connections:
●
Power cables
●
Cables between the printer and the hub or switch
●
Cables between the hub or switch and the computer
●
Cables to and from the modem or Internet connection, if applicable
2. To make sure that the computer's network connections are working properly (Windows
only), perform the following steps:
●
On the Windows desktop, double-click My Network Places or Network
Neighborhood.
●
Click the Entire Network link.
●
Click the Entire Contents link.
●
Double-click one of the network icons, and make sure that some devices are listed.
3. To verify that the network connection is active, perform the following steps:
●
Check the network light on the network (RJ-45) connector on the back of the printer.
●
If one of the lights is on solid, the printer is connected to the network.
●
If the green light is off, check the cable connections from the printer to the gateway,
switch, or hub to ensure that the connections are secure.
●
If the connections are secure, turn off the power to the printer for at least
10 seconds, and then turn on the power to the printer.
4. To print a Configuration page, press the GO button on the control panel for 5 seconds or
access the printer driver. See Printer properties (driver).
82
●
On the Configuration page, check to see if a non-zero IP address is assigned to the
printer.
●
If the Configuration page does not have a valid, non-zero IP address, reset the
Internal HP Jetdirect print server to the factory defaults. To cold-reset the Internal
HP Jetdirect print server, turn off the printer. While pressing the GO and CANCEL
buttons on the control panel, turn on the printer. Continue to press the GO and
CANCEL buttons until the printer is in the Ready state (from 5 to 30 seconds).
●
Two minutes after the printer reaches the Ready state, print another Configuration
page, and check to see if a valid IP address is assigned to the printer.
●
If the IP address is still zeros, Contact HP support.
Chapter 6 Problem solving
ENWW
A
Printer specifications
This appendix provides information on the following topics:
ENWW
●
Environmental specifications
●
Acoustic emissions
●
Electrical specifications
●
Physical specifications
●
Printer capacities and ratings
●
Memory specifications
●
Port availability
83
Environmental specifications
Operating environment
Install in a well-ventilated, dust-free area.
Printer plugged into an AC outlet:
Storage environment
NOTE
84
●
Temperature: 10°C to 32.5°C (50°F to
90.5°F)
●
Humidity: 20% to 80% (no condensation)
Printer unplugged from an AC outlet:
●
Temperature: 0°C to 40°C (32°F to 104°F)
●
Humidity: 10% to 80% (no condensation)
Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1022/ for current information.
Appendix A Printer specifications
ENWW
Acoustic emissions
Acoustic emissions1, 2
Sound power level
Declared per ISO 9296
Printing3
LWAd = <6.2 Bels (A) and 62dB (A)
Ready (PowerSave)
Inaudible
Sound pressure level bystander position
Declared Per ISO 9296
Printing3
LWAd = ≤4.9 Bels (A) and 49dB (A)
Ready (PowerSave): essentially inaudible
Inaudible
1
Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for
current information.
2
Configuration tested: HP LaserJet 1022 base unit, standard tray, A4 paper, and simplex
continuous print.
3
HP LaserJet 1022 speed is 18 ppm for A4 and 19 ppm for letter.
ENWW
Acoustic emissions
85
Electrical specifications
WARNING!
Power requirements are based on the country/region where the printer is sold. Do not
convert operating voltages. Doing so might damage the printer and void the product warranty.
Power requirements
Rated current
110-volt models
230-volt models
110-127v (+/-10%)
220v-240v (+/-10%)
50/60 Hz (+/-2 Hz)
50/60 Hz (+/-2 Hz)
4 amps
2.5 amps
Power consumption (average in watts)1, 2
Product model
Printing4
Ready3
Off
HP LaserJet 1022
300 W
2W
0W
HP LaserJet 1022n
300 W
2W
0W
HP LaserJet 1022nw
300 W
2W
0W
1
Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for
current information.
2
Power reported is the highest value measured for monochrome printing using all standard
voltages.
3
The default time from Ready mode to PowerSave mode and the recovery time from
PowerSave mode to the start of printing is negligible (less than 10 seconds) because of the
instant-on fusing.
4
HP LaserJet 1022 speed is 18 ppm for A4 media and 19 ppm for letter media.
5
The heat dissipation in Ready mode is 20 BTU/hour.
86
Appendix A Printer specifications
ENWW
Physical specifications
Dimensions
Weight (2,000-page cartridge installed)
NOTE
ENWW
●
Width: 370 mm (14.6 inches)
●
Depth: 245 mm (9.6 inches)
●
Height: 241 mm (9.5 inches)
6.3 kg (13.9 lb)
Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1022/ for current information.
Physical specifications
87
Printer capacities and ratings
Print speed
18 ppm for A4 and 19 for letter
●
First page out in as low as 8 seconds
Main input tray capacity
250 sheets of regular weight 75 g/m2 (20 lb) paper
Priority feed slot capacity
10 sheets of media up to 163 g/m2 (43 lb)
Top (face down) output bin capacity
100 sheets of regular weight 75 g/m2 (20 lb) paper
Minimum paper size
76 x 127 mm (3 x 5 inches)
Maximum paper size
216 x 356 mm (8.5 x 14 inches)
Media weight
Output bin: 60 to 105 g/m2 (16 to 28 lbs)
Base memory
8 MB of RAM
Print resolution
●
ProRes 1200: This setting provides fine-line
detail at 1200 x 1200 dpi.
●
FastRes 1200: This setting provides
1200 dpi effective output quality.
●
600 dpi: This setting provides 600 x 600 dpi
output with Resolution Enhancement
technology (REt) for improved text.
●
8,000 single-sided pages per month
(maximum)
●
1,000 single-sided pages per month
(average)
Duty cycle
88
●
Appendix A Printer specifications
ENWW
Memory specifications
Base memory
ENWW
8 MB RAM
Memory specifications
89
Port availability
USB
Compatible with USB 2.0 High Speed
specifications
Network
RJ-45, Ethernet 10/100
(HP LaserJet 1022n and HP LaserJet 1022nw
printers only)
Wireless
802.11b/g
(HP LaserJet 1022nw printer only)
90
Appendix A Printer specifications
ENWW
B
Regulatory information
FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If it is not installed and
used in accordance with the instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
NOTE
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is
located.
●
Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user's authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
ENWW
FCC compliance
91
Declaration of Conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares that the product
HP LaserJet 1022, HP LaserJet 1022n, and HP LaserJet 1022nw
BOISB-0405-00 / BOISB-0405-01
ALL
Product Name 4):
Regulatory Model 3):
Product Options:
conforms to the following Product Specifications:
Safety:
IEC 60950:2001-1 / EN 60950:2001-1
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001
EMC:
CISPR 22:1997 / EN 55022:1998 Class B1)
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 4
GB9254-1998, GB17625.1-1998
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries
the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to
standard with exception of clause 9.5, which is not yet in effect.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name
or the product number(s).
4) Regulatory information regarding radio module approvals for the HP LaserJet 1022nw (Regulatory Model Number: BOISB-0405-01) can be
found in the wireless user guide for that product.
Boise, Idaho 83714, USA
01 March 2005
For Regulatory Topics ONLY, contact:
Australia Contact:
Product Regulations Manager, Hewlett-Packard Australia Ltd.,, 31-41 Joseph Street,, Blackburn, Victoria 3130,
Australia.
European Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe,, Herrenberger Straße 140,, D-71034 Böblingen,, Germany, (FAX: +49-7031-14-3143)
USA Contact:
Product Regulations Manager, Hewlett-Packard Company,, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA (Phone: 208-396-6000)
92
Appendix B Regulatory information
ENWW
Regulatory statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a "Class 1" laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape during any phase of normal user
operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in
this user guide could result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques
(CEM). »
Korean EMI statement
ENWW
Regulatory statements
93
Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -laserkirjoitin on käyttäjän
kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi
estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -kirjoittimen sisällä ei ole
käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin
vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän
tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser
94
Appendix B Regulatory information
ENWW
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts
on our environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Power usage drops significantly while in PowerSave/Sleep mode, which saves natural
resources and saves money without affecting the high performance of this product. This
product qualifies for Energy Star® (version 3.0), which is a voluntary program to encourage
the development of energy-efficient office products.
Energy Star is a U.S. registered service mark of the U.S. EPA. As an Energy Star partner,
Hewlett-Packard Company has determined that this product meets Energy Star guidelines
for energy efficiency. For more information, see http://www.energystar.gov/.
Toner consumption
EconoMode uses significantly less toner, which might extend the life of the print cartridge.
Paper use
This product's manual duplex feature (two-sided printing, see Printing on both sides of the
paper (manual two-sided printing)) and N-up printing (multiple pages printed on one page)
capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams (0.9 oz) are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product's life.
ENWW
Environmental product stewardship program
95
HP LaserJet printing supplies
In many countries/regions, this product's printing supplies (for example, print cartridge,
drum) can be returned to HP through the HP Printing Supplies Returns and Recycling
Program. An easy-to-use and free take back program is available in more than 30
countries/regions. Multi-lingual program information and instructions are included in every
new HP LaserJet print cartridge and supplies package.
HP printing supplies returns and recycling program
information
Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86%
of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed
labels are included within the instruction guide in most HP LaserJet print cartridge boxes.
Labels and bulk boxes are also available through the website: http://www.hp.com/recycle.
More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the
HP Planet Partners supplies recycling program. This record number represents 26 million
pounds of print cartridge materials diverted from landfills. Worldwide, HP recycled an
average of 80% of the print cartridge by weight consisting primarily of plastic and metals.
Plastics and metals are used to make new products such as HP products, plastic trays and
spools. The remaining materials are disposed of in an environmentally responsible manner.
U.S. recycling returns
For a more environmentally responsible return of used cartridges and supplies, HP
encourages the use of bulk returns. Simply bundle two or more cartridges together and use
the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more
information in the U.S., call 800-340-2445 or visit the HP website at http://www.hp.com/recycle.
Non-U.S. recycling returns
Non-US customers should visit the http://www.hp.com/recycle website for further information
regarding availability of the HP Supplies Returns and Recycling program.
Paper
This product is capable of using recycled papers when the paper meets the guidelines
outlined in the Print Media Guide. See Ordering supplies for ordering information. This
product is suitable for the use of recycled paper according to EN12281:2002.
Material restrictions
This HP product does not contain batteries.
For more information
To obtain information about these environmental topics:
96
●
Product environmental profile sheet for this and many related HP products
●
HP's commitment to the environment
●
HP's environmental management system
Appendix B Regulatory information
ENWW
●
HP's end-of-life product return and recycling program
●
Material safety data sheets
Visit: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/
environment/productinfo/safety.
ENWW
Environmental product stewardship program
97
Material safety data sheet
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for
example, toner) can be obtained by contacting the HP website at: http://www.hp.com/go/
msds or http://www.hp.com/hpinfo/community/environment/productinfo/safety.
98
Appendix B Regulatory information
ENWW
C
Warranty and licensing
Hewlett-Packard limited warranty statement
HP PRODUCT
HP LaserJet 1020 series printer
DURATION OF LIMITED WARRANTY
One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free
from defects in materials and workmanship after the date of purchase, for the period
specified above. If HP receives notice of such defects during the warranty period, HP will, at
its option, either repair or replace products which prove to be defective. Replacement
products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after
the date of purchase, for the period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects during
the warranty period, HP will replace software which does not execute its programming
instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If
HP is unable, within a reasonable time, to repair or replace any product to a condition as
warranted, you will be entitled to a refund of the purchase price upon prompt return of the
product.
HP products may contain remanufactured parts equivalent to new in performance or may
have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance
or calibration, (b) software, interfacing, parts or supplies not supplied by HP,
(c) unauthorized modification or misuse, (d) operation outside of the published
environmental specifications for the product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above
limitation or exclusion might not apply to you. This warranty gives you specific legal rights
and you might also have other rights that vary from country/region to country/region, state to
state, or province to province. HP's limited warranty is valid in any country/region or locality
where HP has a support presence for this product and where HP has marketed this product.
The level of warranty service you receive may vary according to local standards. HP will not
alter form, fit or function of the product to make it operate in a country/region for which it was
never intended to function for legal or regulatory reasons.
ENWW
Hewlett-Packard limited warranty statement
99
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA
OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
100
Appendix C Warranty and licensing
ENWW
Hewlett-Packard software license agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE
TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS.
HP SOFTWARE LICENSE TERMS
The following License Terms govern your use of the accompanying Software unless you
have a separate signed agreement with Hewlett-Packard.
License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
"Use" means storing, loading, installing, executing, or displaying the Software. You may not
modify the Software or disable any licensing or control features of the Software. If the
Software is licensed for "concurrent use," you may not allow more than the maximum
number of authorized users to Use the Software concurrently.
Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party
suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of
any rights in the Software. Hewlett-Packard's third-party suppliers may protect their rights in
the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for
archival purposes or when copying or adaptation is an essential step in the authorized Use
of the Software. You must reproduce all copyright notices in the original Software on all
copies or adaptations. You may not copy the Software onto any public network.
No Disassembly or Decryption. You may not disassemble or decompile the Software
unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be
required for limited disassembly or decompilation. Upon request, you will provide HP with
reasonably detailed information regarding any disassembly or decompilation. You may not
decrypt the Software unless decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon
transfer, you must deliver the Software, including any copies and related documentation, to
the transferee. The transferee must accept these License Terms as a condition to the
transfer.
Termination. HP may terminate your license upon notice for failure to comply with any of
these License Terms. Upon termination, you must immediately destroy the Software,
together with all copies, adaptations, and merged portions in any form.
Export Requirements. You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying documentation
have been developed entirely at private expense. They are delivered and licensed as
"commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988),
DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial
item" as defined in FAR 2.101(a) (Jun 1987), or as "Restricted computer software" as
defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract
clause), whichever is applicable. You have only those rights provided for such Software and
any accompanying documentation by the applicable DFARs or FAR clause or the HP
standard software agreement for the product involved.
ENWW
Hewlett-Packard software license agreement
101
Print cartridge limited warranty
This HP product is warranted to be free from defects in materials and workmanship. This
warranty does not apply to products that (a) have been refilled, refurbished, remanufactured
or tampered with in any way, (b) experience problems resulting from misuse, improper
storage, or operation outside of the published environmental specifications for the printer
product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the
product to place of purchase (with a written description of the problem and print samples) or
contact HP customer support. At HP's option, HP will either replace products that prove to
be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
102
Appendix C Warranty and licensing
ENWW
D
HP parts and accessories
This appendix provides information on the following topics:
ENWW
●
Ordering supplies
●
10/100 networking and wireless print servers
●
Using HP print cartridges
103
Ordering supplies
You can increase the printer's capabilities with optional accessories and supplies.
Use accessories and supplies specifically designed for the HP LaserJet 1020 series printer
to ensure optimum performance.
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
Ordering information
Printing supplies
Print cartridges for the
HP LaserJet 1020
series printer
Item
Description or use
Order number
HP Multipurpose paper
HP brand paper for a
variety of uses (1 box
of 10 reams,
500 sheets each). To
order a sample, in the
U.S.,
call 800-471-4701.
HPM1120
HP LaserJet paper
Premium HP brand
paper for use with
HP LaserJet printers
(1 box of 10 reams,
500 sheets each). To
order a sample, in the
U.S., call
800-471-4701.
HPJ1124
HP LaserJet
transparency film
HP brand
transparency film for
use with HP LaserJet
monochrome printers.
92296T (letter)
Print cartridges
Replacement print
cartridges for the
HP LaserJet 1020
series printer.
Q2612A
92296U (A4)
2,000 page cartridge
See Print cartridge life
expectancy for more
information
Supplementary
documentation
104
HP LaserJet printer
A guide to using paper
family print media guide and other print media
with HP LaserJet
printers.
Appendix D HP parts and accessories
5851-1468
NOTE
This document can be
downloaded from
http://www.hp.com/
support/ljpaperguide/.
ENWW
Ordering information (continued)
Replacement parts
ENWW
Item
Description or use
Order number
Media pickup roller
Used to pick the media
from the input tray and
advance it through the
printer.
RL1-2066
Separation pad for the
printer
Used to keep multiple
RL1-0269
sheets from feeding
through the printer path.
Input tray cover
Used to cover the
media in the input tray.
0025B001AA
Ordering supplies
105
10/100 networking and wireless print servers
HP LaserJet 1022n
106
Item and description
Order number
HP Jetdirect 380x 802.11b wireless external
print server (full-featured, USB port)
J6061A
Appendix D HP parts and accessories
ENWW
Using HP print cartridges
The following sections provide information about HP print cartridges and instructions for
redistributing toner and changing the print cartridge.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either
new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot
influence their design or control their quality. Service or repair that is required as a result of
using non-HP print cartridges will not be covered under the printer warranty.
NOTE
The warranty does not apply to defects resulting from software, interfacing, or parts not
supplied by Hewlett-Packard.
Storing print cartridges
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light.
Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code.
This code represents a 30-month period beyond the date of production that facilitates
efficient inventory management processes between HP and its resellers. It does not serve as
an indication of toner life (shelf-life) or relate in any way to warranty terms and conditions.
Print cartridge life expectancy
The life of the print cartridge depends on the amount of toner that your print jobs require.
When printing text at approximately 5% coverage, the print cartridge for the
HP LaserJet 1020 series printer lasts for an average of 2,000 pages.
NOTE
It is possible that the toner supply will outlast the mechanical parts in the print cartridge. If
the print quality begins to degrade under these circumstances, you must install a new print
cartridge, even if there is toner supply remaining in the cartridge.
This life expectancy assumes that you set the print density to 3 and turn EconoMode off.
(These are the default settings.)
Saving toner
While in EconoMode, the printer uses less toner on each page. Selecting this option will
extend the life of the print cartridge and reduce your cost per page, but it will reduce print
quality. HP does not recommend the full-time use of EconoMode.
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Using HP print cartridges
107
108
Appendix D HP parts and accessories
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E
Service and support
This appendix provides information on the following topics:
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●
Availability of support and service
●
Guidelines for repacking the printer
●
How to contact HP
109
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase.
Availability of these programs will vary depending upon your location.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options
are not part of the standard warranty. Support services may vary by location. For most
printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service
Agreements.
To identify service and support options for this printer go to
http://www.hpexpress-services.com/10467a and type the printer model number. In North
America, Service Agreement information can be obtained through HP Customer Care. Call
1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-877-231-4351 (Canada). In other countries/
regions please contact your country/region specific HP Customer Care Center. See the
inbox flyer or go to http://www.hp.com for the HP Customer Care telephone number in your
country/region.
110
Appendix E Service and support
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Guidelines for repacking the printer
Use the following guidelines when repacking the printer:
●
CAUTION
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Remove and keep the print cartridge. If the print cartridge is left in the printer, severe
damage to the printer may occur.
To prevent damage to the print cartridge, store the print cartridge in its original packing
material, or store it so that it is not exposed to light.
●
If possible, use the original shipping container and packing material. Shipping damage
as a result of inadequate packing is your responsibility. If you have already disposed of
the printer's packing material, contact a local mailing service for information on
repacking the printer.
●
Remove and keep any cables, trays, and optional accessories installed in the printer.
●
If possible, include print samples and 5 to 10 sheets of paper or other media that did not
print correctly.
●
Hewlett-Packard recommends that you insure the equipment for shipment.
Guidelines for repacking the printer
111
How to contact HP
If you need to contact HP for service or support, use one of the following links:
●
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
●
112
In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020
series printer.
World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or
http://www.hp.com/.
Appendix E Service and support
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Index
Symbols/Numerics
10/100 networking and wireless print servers 106
A
accessories, ordering 104
acoustics emissions 85
agreements, maintenance 110
Attention light 4
B
blank pages 70
Bluetooth wireless technology 18
booklets, printing 45
button 4
button, Cancel 4
button, Go 4
C
cable, USB 14
Cancel button 4
canceling a print job 25
cardstock
guidelines for using 30
printing 41
changing
pickup roller 53
print cartridge 61
separation pad 57
choosing
media 32
paper 32
cleaning
media path 51
pickup roller 56
print cartridge area 50
printer 50
clearing jams 79
configuration
HP LaserJet 1022 printer 3
HP LaserJet 1022n printer 3
HP LaserJet 1022nw printer 3
Configuration page 20
connecting to the network 15
conserving toner 107
considerations
media 12
contacting HP 112
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contracts, maintenance 110
control panel 5
custom-size media, printing 41
customer support
maintenance agreements 110
D
Demo page 20
door, print cartridge 4
duplex (two-sided) printing
manual 42
E
embedded web server
Configuration page 21
device status 21
Information tab 21
Networking tab 22
order supplies 22
overview 10
product registration 22
product support 22
Settings tab 22
using 21
Energy Star 95
envelopes
guidelines for using 29
printing 35
Environmental Product Stewardship Program 95
environmental specifications 84
errors, software 72
EWS 10, 21
extended warranty 110
F
FCC compliance 91
forms, printing 40
G
garbled text 70
Go button 5
graphics
missing 70
poor quality 71
guides, media
main input tray 6
priority feed slot 6
Index
113
H
heavy media, guidelines for using 30
HP SupportPack 110
I
IEEE 802.11b/g standard 18
improving print quality 74
Information tab (embedded web server) 21
information, links to selected topics 2
input slot
loading priority feed slot 34
priority feed 4, 6
input tray
loading media 34
main 4, 6
internal network port, location 4
J
jams, clearing 79
L
labels
guidelines for using 29
printing 39
letterhead
guidelines for using 31
printing 40
license, software 101
life expectancy, print cartridge 107
lights
Attention 4
Ready 4
status light patterns 66
Wireless 4
loading media
250-sheet input tray 34
priority feed slot 34
M
main input tray
loading 34
location 4
media path 6
maintenance
agreements 110
manual feed printing 24
manual two-sided printing 42
Material Safety Data Sheet (MSDS) 98
media
clearing jams 79
guidelines for use 28
loading 34
optimizing print quality for media types 27
printing custom-size media 41
printing manually 24
recommended 32
selecting 32
114
Index
supported sizes 12
types that might damage the printer 32
types to avoid 32
media guides
main input tray 6
priority feed slot 6
media paths
cleaning 51
main input tray 6
output bin 7
overview 6
priority feed slot 6
missing graphics 70
missing text 70
multiple pages, printing on a single sheet of paper 44
N
N-up printing 44
network port, internal location 4
network, connections 15
Networking tab (embedded web server) 22
no/off switch 4
O
online help, printer properties 9
operating systems, supported 8
optimizing print quality for media types 27
ordering supplies and accessories 104
output bin 4, 7
output media support 4
overview, printer 4
P
paper
problems and solutions 28
selecting 32
supported sizes 12
using 28
paper handling problems 68
pickup roller
changing 53
cleaning 56
port, USB location 4
power receptacle 4
power switch 4
preprinted forms, guidelines 31
print cartridge
changing 61
door 4
life expectancy 107
redistributing toner 59
storing 107
using HP cartridges 107
warranty 102
where to return for recycling 96
print cartridge area, cleaning 50
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print quality
creases 77
curl 77
dropouts 74
gray background 75
light or faded print 74
loose toner 76
misformed characters 76
optimizing for media types 27
page skew 77
settings 26
toner scatter outline 78
toner smear 75
toner specks 74
vertical lines 75
vertical repetitive defects 76
wave 77
wrinkles 77
print settings, changing 10
printer
cleaning 50
configurations 3
connections 13
control panel 5
overview 4
repacking 111
software 8
software problems 72
specifications 83
printer driver
installing 8
sites for download 2
Windows 8
printer information pages
Configuration page 20
Demo page 20
Printer Test page 20
printer media guides
main input tray 6
priority feed slot 6
printer properties
accessing 9
online help 9
Printer Test page 20
printer, specifications 88
printing
booklets 45
canceling 25
cardstock 41
Configuration page 20
custom-size media 41
Demo page 20
envelopes 35
forms, preprinted 40
labels 39
letterhead 40
manual feed 24
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multiple pages on a single sheet of paper 44
N-up 44
on both sides of the paper (manual) 42
transparencies 39
watermarks 47
priority feed slot
loading 34
location 4
overview 6
R
Ready light 4
recycling
HP printing supplies returns and environmental
program 96
where to return cartridges 96
redistributing toner 59
registration, embedded web server 22
regulatory statement
Declaration of Conformity statement 92
regulatory statements
Canadian DOC regulations 93
Korean EMI statement 93
laser statement for Finland 94
removing a jammed page 79
removing jams 79
Rendezvous 10
repacking the printer 111
repair
contacting HP 112
replacement parts 105
S
saving toner 107
selecting
media 32
paper 32
separation pad
changing 57
service
agreements 110
contacting HP 112
settings
changing default settings for Windows 98 SE,
2000, ME 9
changing default settings for Windows XP 9
changing for current software only 9
Settings tab (embedded web server) 22
settings, print quality 26
size, media 12
slot
priority feed 4
software
installing 8
printer drivers, Windows 8
problems 72
Index
115
sites for download 2
software license agreement 101
supported operating systems 8
specifications
acoustics 85
capacities and ratings 88
electrical 86
environmental 84
memory 89
physical 87
port availability 90
status light patterns 66
supplies, ordering 104
support
maintenance agreements 110
support, websites 2
SupportPack, HP 110
switch, power 4
T
technical support
maintenance agreements 110
text
garbled 70
missing 70
toner
changing the print cartridge 61
cleaning print cartridge area 50
conserving 107
loose 76
low 74
print cartridge door 4
redistributing 59
scatter outline 78
smear 75
specks 74
storing print cartridges 107
transparencies
guidelines for using 29
printing 39
tray
main input 4
troubleshooting
blank pages 70
contacting HP support 65
creases 77
curl 77
Demo page 64
116
Index
dropouts 74
garbled text 70
gray background 75
incomplete text 70
light or faded print 74
loose toner 76
misformed characters 76
missing graphics or text 70
page skew 77
paper handling problems 68
poor graphics quality 71
print quality 65
printed page and expectations 65
printed page differs from on-screen page 70
printer setup 64
printer software problems 72
printer-computer communication 65
Ready light 64
solutions 64
toner scatter outline 78
toner smear 75
toner specks 74
vertical lines 75
vertical repetitive defects 76
wave 77
wrinkles 77
two-sided printing
manual 42
U
USB port, location 4
USB, connecting the USB cable 14
user guide links 2
using HP print cartridges 107
W
warranty
extended 110
print cartridge 102
product 99
watermarks, printing 47
web server, embedded 21
web-based support 2
Wireless light 4
wireless print servers 106
wireless printing
Bluetooth 18
IEEE 802.11b/g standard
18
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© 2006 Hewlett-Packard Development Company, L.P.
www.hp.com
*Q5912-90949*
*Q5912-90949*
Q5912-90949