HP Pavilion dv5-2155dx User's Manual

User Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 600302-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in the User
Guide, go to the HP Web site at
http://www.hp.com/support.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW
iii
iv
Safety warning notice
ENWW
Table of contents
1 Notebook tour ................................................................................................................................................. 1
Identifying the hardware ....................................................................................................................... 1
Top components .................................................................................................................. 1
TouchPad ............................................................................................................ 1
Lights ................................................................................................................... 2
Buttons ................................................................................................................ 3
Keys .................................................................................................................... 4
Front components ................................................................................................................ 4
Right-side components ........................................................................................................ 5
Left-side components .......................................................................................................... 6
Display components ............................................................................................................ 7
Bottom components ............................................................................................................. 8
Wireless antennas ............................................................................................................... 8
Additional hardware components ........................................................................................ 9
Identifying the labels ........................................................................................................................... 10
2 Wireless and local area network ................................................................................................................. 12
Using wireless devices ....................................................................................................................... 12
Identifying wireless and network status icons .................................................................... 12
Using the wireless controls ................................................................................................ 13
Using the wireless action key ............................................................................................ 13
Using HP Wireless Assistant software ............................................................................... 13
Using operating system controls ........................................................................................ 14
Using a WLAN .................................................................................................................................... 14
Setting up a WLAN ............................................................................................................ 15
Protecting your WLAN ....................................................................................................... 15
Connecting to a WLAN ...................................................................................................... 16
Roaming to another network .............................................................................................. 17
Using HP Mobile Broadband .............................................................................................................. 17
Inserting a SIM ................................................................................................................... 17
Removing a SIM ................................................................................................................ 18
Using Bluetooth wireless devices ....................................................................................................... 19
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19
Troubleshooting wireless connection problems ................................................................................. 20
Cannot connect to a WLAN ............................................................................................... 20
Cannot connect to a preferred WLAN network .................................................................. 20
Network icon is not displayed ............................................................................................ 21
Current WLAN network security codes are unavailable .................................................... 21
ENWW
v
WLAN connection is very weak ......................................................................................... 22
Cannot connect to the wireless router ............................................................................... 22
Connecting to a local area network (LAN) .......................................................................................... 22
3 Pointing devices and keyboard ................................................................................................................... 24
Using pointing devices ....................................................................................................................... 24
Setting pointing device preferences ................................................................................... 24
Using the TouchPad .......................................................................................................... 24
Turning the TouchPad on and off ...................................................................... 24
Using TouchPad gestures ................................................................................. 25
Scrolling ............................................................................................ 25
Pinching ............................................................................................ 25
Using the action keys ......................................................................................................................... 26
Using the hotkeys ............................................................................................................................... 27
4 Multimedia ..................................................................................................................................................... 29
Multimedia features ............................................................................................................................ 29
Identifying your multimedia components ........................................................................... 29
Using the media activity action keys .................................................................................. 31
Using the media activity action keys ................................................................. 31
Multimedia software ........................................................................................................................... 31
Using HP MediaSmart software ......................................................................................... 32
Using other multimedia software ....................................................................................... 32
Installing multimedia software from a disc ......................................................................... 32
Audio .................................................................................................................................................. 32
Connecting external audio devices .................................................................................... 33
Checking your audio functions ........................................................................................... 33
Video .................................................................................................................................................. 33
Connecting an external monitor or projector ...................................................................... 34
Connecting an HDMI device .............................................................................................. 34
Configuring audio for HDMI (select models only) .............................................. 35
HP TrueVision webcam ...................................................................................................................... 35
Adjusting HP TrueVision webcam properties .................................................................... 37
Troubleshooting .................................................................................................................................. 37
The disc tray does not open for removal of a disc ............................................................. 37
The computer does not detect the optical drive ................................................................. 38
A disc does not play ........................................................................................................... 38
A disc does not play automatically ..................................................................................... 39
A movie stops, skips, or plays erratically ........................................................................... 39
A movie is not visible on an external display ..................................................................... 40
The process of burning a disc does not begin, or it stops before completion .................... 40
A DVD or BD playing in Windows Media Player produces no sound or display ................ 40
A device driver must be reinstalled .................................................................................... 40
vi
ENWW
Obtaining the latest HP device drivers .............................................................. 41
Obtaining the latest Windows device drivers .................................................... 41
5 Power management ...................................................................................................................................... 42
Setting power options ......................................................................................................................... 42
Using power-saving states ................................................................................................. 42
Initiating and exiting Sleep ................................................................................ 42
Initiating and exiting Hibernation ....................................................................... 43
Using the battery meter ..................................................................................................... 43
Using power plans ............................................................................................................. 43
Viewing the current power plan ......................................................................... 43
Selecting a different power plan ........................................................................ 44
Customizing power plans .................................................................................. 44
Setting password protection on wakeup ............................................................................ 44
Using external AC power .................................................................................................................... 44
Connecting the AC adapter ............................................................................................... 45
Testing an AC adapter ....................................................................................................... 46
Using battery power ........................................................................................................................... 46
Identifying batteries ............................................................................................................ 46
Finding battery information in Help and Support ............................................................... 47
Using Battery Check .......................................................................................................... 47
Displaying the remaining battery charge ........................................................................... 47
Inserting or removing the battery ....................................................................................... 47
Charging a battery ............................................................................................................. 48
Maximizing battery discharge time .................................................................................... 49
Managing low battery levels .............................................................................................. 49
Identifying low battery levels ............................................................................. 49
Resolving a low battery level ............................................................................. 51
Resolving a low battery level when external power is available ....... 51
Resolving a low battery level when a charged battery is
available ........................................................................................... 51
Resolving a low battery level when no power source is
available ........................................................................................... 51
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 51
Calibrating a battery ........................................................................................................... 51
Step 1: Fully charge the battery ........................................................................ 51
Step 2: Disable Hibernation and Sleep ............................................................. 52
Step 3: Discharge the battery ............................................................................ 52
Step 4: Fully recharge the battery ..................................................................... 53
Step 5: Reenable Hibernation and Sleep .......................................................... 53
Conserving battery power .................................................................................................. 53
Storing a battery ................................................................................................................ 53
Disposing of a used battery ............................................................................................... 54
ENWW
vii
Replacing the battery ......................................................................................................... 54
Shutting down the computer ............................................................................................................... 54
6 Drives ............................................................................................................................................................. 56
Identifying installed drives .................................................................................................................. 56
Handling drives ................................................................................................................................... 56
Using an optical drive ......................................................................................................................... 57
Identifying the installed optical drive .................................................................................. 57
Using optical discs ............................................................................................................. 57
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 58
CD-R discs ........................................................................................................ 58
CD-RW discs ..................................................................................................... 58
DVD±R discs ..................................................................................................... 58
DVD±RW discs ................................................................................................. 58
LightScribe DVD+R discs .................................................................................. 58
Blu-ray Disc ....................................................................................................... 59
Playing a CD, DVD, or BD ................................................................................................. 59
Configuring AutoPlay ......................................................................................................... 60
Changing DVD region settings .......................................................................................... 60
Observing the copyright warning ....................................................................................... 60
Copying a CD or DVD ........................................................................................................ 61
Creating (burning) a CD or DVD ........................................................................................ 61
Removing an optical disc (CD, DVD, or BD) ..................................................................... 62
Improving hard drive performance ..................................................................................................... 62
Using Disk Defragmenter ................................................................................................... 62
Using Disk Cleanup ........................................................................................................... 63
Using HP ProtectSmart Hard Drive Protection ................................................................................... 63
Identifying HP ProtectSmart Hard Drive Protection status ................................................ 63
Using HP ProtectSmart Hard Drive Protection software .................................................... 64
Replacing the hard drive .................................................................................................................... 64
7 External devices ............................................................................................................................................ 67
Using a USB device ........................................................................................................................... 67
Connecting a USB device .................................................................................................. 67
Removing a USB device .................................................................................................... 67
Using an eSATA device ..................................................................................................................... 68
Connecting an eSATA device ............................................................................................ 68
Removing an eSATA device .............................................................................................. 68
8 External media cards .................................................................................................................................... 70
Using Digital Media Slot cards ........................................................................................................... 70
Inserting a digital card ........................................................................................................ 70
Removing a digital card ..................................................................................................... 71
viii
ENWW
9 Memory modules .......................................................................................................................................... 72
Adding or replacing memory modules ................................................................................................ 72
Adding or replacing a memory module in the expansion memory module slot ................. 72
Upgrading a memory module in the primary memory module slot .................................... 75
10 Security ........................................................................................................................................................ 78
Protecting the computer ..................................................................................................................... 78
Using passwords ................................................................................................................................ 78
Setting passwords in Windows .......................................................................................... 79
Setting passwords in Setup Utility ..................................................................................... 79
Administrator password ..................................................................................... 80
Managing an administrator password ............................................... 80
Entering an administrator password ................................................. 81
Power-on password .......................................................................................... 81
Managing a power-on password ...................................................... 81
Entering a power-on password ......................................................... 81
Using antivirus software ..................................................................................................................... 81
Using firewall software ....................................................................................................................... 82
Installing critical security updates ....................................................................................................... 82
Installing an optional security cable .................................................................................................... 82
11 Backup and recovery .................................................................................................................................. 84
Creating recovery discs ...................................................................................................................... 84
Backing up your information ............................................................................................................... 85
Using Windows Backup and Restore ................................................................................ 86
Using system restore points .............................................................................................. 86
When to create restore points ........................................................................... 86
Create a system restore point ........................................................................... 86
Restore to a previous date and time ................................................................. 86
Performing a recovery ........................................................................................................................ 87
Recovering from the recovery discs .................................................................................. 87
Recovering from the dedicated recovery partition (select models only) ............................ 87
Appendix A Setup Utility ................................................................................................................................. 88
Starting Setup Utility ........................................................................................................................... 88
Using Setup Utility .............................................................................................................................. 88
Changing the language of Setup Utility ............................................................................. 88
Navigating and selecting in Setup Utility ............................................................................ 89
Displaying system information ........................................................................................... 89
Restoring default settings in Setup Utility .......................................................................... 89
Exiting Setup Utility ............................................................................................................ 90
Setup Utility menus ............................................................................................................................ 90
Main menu ......................................................................................................................... 90
ENWW
ix
Security menu .................................................................................................................... 90
System Configuration menu .............................................................................................. 90
Diagnostics menu .............................................................................................................. 91
Appendix B Software updates ........................................................................................................................ 92
Updating the BIOS ............................................................................................................................. 92
Determining the BIOS version ........................................................................................... 92
Downloading a BIOS update ............................................................................................. 93
Updating programs and drivers .......................................................................................................... 93
Index ................................................................................................................................................................... 95
x
ENWW
1
Notebook tour
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1.
Select Start > Control Panel > System and Security.
2.
In the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
TouchPad
ENWW
Component
Description
(1)
TouchPad on/off button*
Turns the TouchPad on and off. Quickly double-tap the button to turn the
TouchPad on and off.
(2)
TouchPad*
Moves the pointer and selects or activates items on the screen.
(3)
Left TouchPad button*
Functions like the left button on an external mouse.
Identifying the hardware
1
Component
Description
(4)
Functions like the right button on an external mouse.
Right TouchPad button*
*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
Then, right-click the icon representing your device, and select Mouse settings.
Lights
Component
Description
(1)
TouchPad light
On: TouchPad is disabled.
(2)
Caps lock light
On: Caps lock is on.
(3)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
NOTE:
Another power light is located on the left side of the computer.
(4)
Mute light
On: Speaker sound is off.
(5)
Wireless light
●
White: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE:
●
(6)
2
Keyboard backlight (select
models only)
Chapter 1 Notebook tour
Wireless devices are enabled at the factory.
Amber: All wireless devices are off.
On: The keyboard backlight is enabled.
ENWW
Buttons
Component
Description
(1)
TouchPad on/off button*
Turns the TouchPad on and off. Quickly double-tap the button to
turn the TouchPad on and off.
(2)
Power button*
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
ENWW
Identifying the hardware
3
Keys
Component
Description
(1)
esc key
Displays system information when pressed in combination with the
fn key.
(2)
fn key
Displays system information when pressed in combination with the
esc key.
(3)
Windows logo key
Displays the Windows Start menu.
(4)
Action keys
Execute frequently used functions.
(5)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(6)
Keyboard backlight key (select models only)
Turns the keyboard backlight on and off.
Front components
4
Chapter 1 Notebook tour
ENWW
Component
(1)
(2)
Description
Digital Media Slot
Speakers (2)
Supports the following optional digital card formats:
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) Memory
card (standard and large size)
●
xD-Picture card (XD)
Produce sound.
Right-side components
Component
Description
(1)
Optical drive
Reads/Writes optical discs.
(2)
Optical drive light
●
On: The optical drive is being accessed.
●
Off: The optical drive is idle.
(3)
USB ports (2)
Connect optional USB devices.
(4)
Battery light
●
White: The computer is connected to external
power and the battery is fully charged.
●
Amber: The computer is connected to external
power and the battery is charging.
●
Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light continues to blink.
(5)
Power connector
Connects an AC adapter.
(6)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
ENWW
Identifying the hardware
5
Left-side components
Component
(1)
Description
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
(2)
External monitor port
Connects an optional external display, such as a
monitor or projector, to the computer.
(3)
RJ-45 (network) lights (2)
●
White: The network is connected.
●
Amber: The network is showing activity.
(4)
RJ-45 (network) jack
Connects a network cable.
(5)
HDMI port
Connects an optional HDMI device.
(6)
eSATA/USB port
Connects high-performance eSATA components,
such as an eSATA external hard drive, or connects
an optional USB device.
(7)
Audio-in (microphone) jack
Connects an optional computer headset
microphone, stereo array microphone, or monaural
microphone.
(8)
Audio-out (headphone) jack
Produces sound when connected to optional
powered stereo speakers, headphones, ear buds, a
headset, or television audio.
(9)
Drive light
●
White: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive
Protection has temporarily parked the hard
drive.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
(10)
Power light
NOTE: Another power light is located next to the
power button.
6
Chapter 1 Notebook tour
ENWW
Display components
ENWW
Component
Description
(1)
Internal microphones (2)
Record sound.
(2)
HP TrueVision webcam light
On: The HP TrueVision webcam is in use.
(3)
HP TrueVision webcam
Records video and captures still photographs.
Identifying the hardware
7
Bottom components
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Battery release latch
Releases the battery from the battery bay.
(3)
Vents (6)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(4)
Hard drive bay
Holds the hard drive.
(5)
Memory/Wireless module compartment
Holds a wireless LAN module, a wireless WAN module, and
memory modules.
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
Wireless antennas
On select computer models, at least 2 antennas send and receive signals from one or more wireless
devices. These antennas are not visible from the outside of the computer.
8
Chapter 1 Notebook tour
ENWW
Component
Description
(1)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2)
WWAN antennas (2)* (select models only)
Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
Additional hardware components
ENWW
Component
Description
(1)
Connects an AC adapter to an AC outlet.
Power cord*
Identifying the hardware
9
Component
Description
(2)
AC adapter
Converts AC power to DC power.
(3)
Battery*
Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1)
Product name
(2)
Serial number
(3)
Product number
(4)
Warranty period
(5)
Model description (select models)
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
10
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located inside the battery bay.
●
Wireless certification label(s) (select models only)—Provide information about optional wireless
devices and the approval markings of some of the countries or regions in which the devices have
been approved for use. An optional device may be a wireless local area network (WLAN) device
or an optional Bluetooth® device.Wireless certification labels are affixed to the bottom of the
computer or inside the battery bay.
Chapter 1 Notebook tour
ENWW
ENWW
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
Card Identifier) of your SIM. This label is located inside the battery bay.
●
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of your HP Mobile Broadband Module. This label is affixed on the bottom of the computer
or located inside the battery bay.
Identifying the labels
11
2
Wireless and local area network
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,
your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access
point.
●
HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides
access to information wherever mobile network operator service is available. In a WWAN, each
mobile device communicates to a mobile network operator’s base station. Mobile network operators
install networks of base stations (similar to cell phone towers) throughout large geographic areas,
effectively providing coverage across entire states, regions, or even countries.
●
Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each
device communicates directly with other devices, and devices must be relatively close together—
typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
●
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
frequency of 2.4 GHz.
●
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
●
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
●
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
backward compatible with 802.11a, b, and g.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network status icons
Icon
12
Name
Description
Wireless (connected)
Identifies the location of the wireless light and the wireless
action key on the computer. Also identifies the Wireless
Assistant software on the computer and indicates that one or
more of the wireless devices are on.
Wireless (disconnected)
Identifies the Wireless Assistant software on the computer
and indicates that all of the wireless devices are off.
Chapter 2 Wireless and local area network
ENWW
Icon
Name
Description
Wired network (connected)
Indicates that one or more of your network drivers are
installed and one or more network devices are connected to
the network.
Wired network (disabled/disconnected)
Indicates that one or more of your network drivers are
installed, all network devices or all wireless devices are
disabled in Windows® Control Panel, and no network
devices are connected to a wired network.
Network (disabled/disconnected)
Indicates that one or more of your network drivers are
installed, no wireless connections are available or all wireless
network devices are disabled by the wireless action key or
Wireless Assistant, and no network devices are connected
to a wired network.
Network (connected)
Indicates that one or more of your network drivers are
installed, one or more network devices are connected to a
wireless network, and one or more network devices are
connected to a wired network.
Network (disconnected)
Indicates that one or more of your network drivers are
installed and wireless connections are available, but no
network devices are connected to a wired or wireless
network.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●
Wireless action key
●
HP Wireless Assistant software
●
Operating system controls
Using the wireless action key
The computer has a wireless action key, one or more wireless devices, and a wireless light. All of the
wireless devices on your computer are enabled at the factory, so the wireless light is white when you
turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is white, at least one wireless device is on. If the wireless light is amber, all
wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless action key to turn on
or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through
HP Wireless Assistant software.
Using HP Wireless Assistant software
A wireless device can be turned on or off using HP Wireless Assistant software. If a wireless device is
disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using
Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
ENWW
Using wireless devices
13
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1.
Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2.
Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®
Mobility Center.
3.
Click Properties.
4.
Select the check box next to HP Wireless Assistant icon in notification area.
5.
Click Apply.
6.
Click Close.
For more information, refer to the Wireless Assistant software Help:
1.
Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2.
Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
For more information, select Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
NOTE:
The terms wireless router and wireless access point are often used interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
14
Chapter 2 Wireless and local area network
ENWW
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider (ISP)
●
A wireless router (purchased separately) (2)
●
The wireless computer (3)
The following illustration shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the
network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
●
Use a wireless transmitter with built-in security
Many wireless base stations, gateways, or routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
●
Work behind a firewall
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
●
ENWW
Use wireless encryption
Using a WLAN
15
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
◦
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all
network data before it is transmitted using a WEP key. Usually, you can allow the network to
assign the WEP key. Alternatively, you can set up your own key, generate a different key, or
choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
◦
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.
Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is
amber, press the wireless action key.
2.
Click the network icon in the notification area, at the far right of the taskbar.
3.
Select your WLAN from the list.
4.
Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
●
Information from your ISP and the manufacturer's instructions included with your wireless router
and other WLAN equipment
●
Information and Web site links provided in Help and Support
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
For additional information on connecting your computer to a corporate WLAN, contact your network
administrator or IT department.
16
Chapter 2 Wireless and local area network
ENWW
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
Using HP Mobile Broadband
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access
the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile
Broadband requires a network service provider (called a mobile network operator), which in most cases
is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice
coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay
connected to the Internet, send e-mail, or connect to your corporate network whether you are on the
road or outside the range of Wi-Fi hotspots.
HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which enables data
connectivity for notebook computers.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains
basic information about you, such as a personal identification number (PIN), as well as network
information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not
preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer,
or the mobile network operator may provide it separately from the computer.
For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM”
sections in this chapter.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
operator, refer to the HP Mobile Broadband information included with your computer. For additional
information, see the HP Web site at http://www.hp.com/go/mobilebroadband (United States only).
Inserting a SIM
CAUTION: When inserting a SIM, position the card with the slanted corner as shown in the illustration.
If a SIM is inserted backwards or upside down, the battery may not snap into place properly and could
damage the SIM and the SIM connector.
To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM:
ENWW
1.
Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the computer through the operating
system.
2.
Close the display.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface, with the battery bay toward you.
Using HP Mobile Broadband
17
6.
Remove the battery.
7.
Insert the SIM card into the slot.
8.
Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9.
Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Removing a SIM
To remove a SIM:
18
1.
Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the computer through the operating
system.
2.
Close the display.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface, with the battery bay toward you.
6.
Remove the battery.
Chapter 2 Wireless and local area network
ENWW
7.
Push in on the SIM card (1) to release it, and then remove the SIM card (2).
8.
Replace the battery.
9.
Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
●
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are connected
using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other
computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless
devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the
Windows operating system.
ENWW
Using Bluetooth wireless devices
19
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
●
Network configuration (SSID or security) has been changed.
●
Wireless device is not installed correctly or has been disabled.
●
Wireless device or router hardware has failed.
●
Wireless device encountered interference from other devices.
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot connect to a WLAN
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
1.
Select Start > Control Panel > System and Security.
2.
In the System area, click Device Manager.
3.
Click the arrow next to Network adapters to expand the list and show all adapters.
4.
Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the terms wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver of the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.
Cannot connect to a preferred WLAN network
Windows can automatically repair a corrupted WLAN connection:
●
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●
20
If there is no network icon in the notification area, follow these steps:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
Click Troubleshoot problems and select the network you wish to repair.
Chapter 2 Wireless and local area network
ENWW
Network icon is not displayed
If the network status icon is not displayed in the notification area after you configure the WLAN, the
software driver is either missing or corrupted. A Windows “Device not Found” error message may also
be displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web site
at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the
manufacturer's Web site for the latest software.
To get the latest version of the WLAN device software for your computer, follow these steps:
1.
Open your Web browser and go to http://www.hp.com/support.
2.
Select your country or region.
3.
Click the option for software and driver downloads, and then type your computer model number in
the Search box.
4.
Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
Current WLAN network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that identify your computer to the network.
●
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, these steps to connect to the network:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several are displayed.
3.
Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
ENWW
4.
Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5.
Click OK to save these settings.
Troubleshooting wireless connection problems
21
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
●
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure
that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.
Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several are displayed.
3.
Click a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Connecting to a local area network (LAN)
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the device.
To connect the network cable:
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem
cable or telephone cable into an RJ-45 (network) jack.
1.
22
Plug the network cable into the network jack (1) on the computer.
Chapter 2 Wireless and local area network
ENWW
2.
ENWW
Plug the other end of the cable into a network wall jack (2).
Connecting to a local area network (LAN)
23
3
Pointing devices and keyboard
Using pointing devices
NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB
ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, touch and slide one finger across the TouchPad surface in the direction you want
the pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external
mouse.
NOTE: For information on identifying the TouchPad components, refer to the TouchPad section earlier
in this guide.
Turning the TouchPad on and off
To switch the TouchPad on and off, quickly double-tap the TouchPad on/off button.
NOTE:
24
If the TouchPad light is on (amber), the TouchPad is off.
Chapter 3 Pointing devices and keyboard
ENWW
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two
fingers on the TouchPad at the same time as described in the following sections.
The TouchPad gestures described in this section are enabled at the factory. To disable or reenable
these gestures:
1.
Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then
click the Device Settings tab.
2.
Select the device, and then click Settings.
3.
Select the gesture that you want to disable or reenable.
4.
Click Apply, and then click OK.
NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To
view and enable these features, click the Synaptics icon in the notification area, at the far right of the
taskbar, and then click the Device Settings tab. Select the device, and then click Settings.
Scrolling
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly apart
on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE:
Scrolling speed is controlled by finger speed.
Pinching
Pinching allows you to zoom in or out on items such as PDFs, images, and photos.
To pinch:
ENWW
●
Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase
an object's size.
●
Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to
decrease an object's size.
Using pointing devices
25
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard.
To use an action key, press and hold this key to activate the assigned action.
NOTE: Depending on the application you are using, pressing fn and one of the action keys will open
a specific shortcut menu within that application.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility
(BIOS) and revert back to pressing the fn key and one of the function keys to activate the assigned
function.
Icon
Action
Description
Help and Support
Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
Screen brightness down
Decreases the screen brightness level incrementally when you hold down this key.
Screen brightness up
Increases the screen brightness level incrementally when you hold down this key.
Switch screen image
Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on
both the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. The f4 action key can also alternate images among other devices
that are receiving video information from the computer.
26
Chapter 3 Pointing devices and keyboard
ENWW
Icon
Action
Description
Previous track/section
Plays the previous track of an audio CD or the previous section of a DVD or a BD.
Play/Pause
Plays, pauses, or resumes an audio CD, a DVD, or a BD.
Stop
Stops audio or video playback of a CD, a DVD, or a BD.
Next track/section
Plays the next track of an audio CD or the next section of a DVD or a BD.
Decrease volume
Decreases speaker sound incrementally when you hold down this key.
Increase volume
Increases speaker sound incrementally when you hold down this key.
Mute/Restore volume
Mutes or restores speaker sound.
Wireless
Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must be set up.
prt sc
Print screen
Takes a snapshot or picture of your computer screen and copies it to the clipboard.
Using the hotkeys
Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3).
Icon
ENWW
Function
Hotkey
Description
Display system information.
fn+esc
Displays information about system hardware components
and the system BIOS version number.
Scroll up.
fn+up arrow
Scrolls the page up.
Scroll down.
fn+down arrow
Scrolls the page down.
Using the hotkeys
27
Icon
Function
Hotkey
Description
Go home.
fn+left arrow
Returns the cursor to the beginning of the line where the
cursor is located or returns to the beginning of the document.
Go to the end.
fn+right arrow
Places the cursor at the end of the line or scrolls to the end
of the document.
To use a hotkey command, follow either of these steps:
●
Briefly press the fn key, and then briefly press the second key of the hotkey command.
– or –
●
28
Press and hold down the fn key, briefly press the second key of the hotkey command, and then
release both keys at the same time.
Chapter 3 Pointing devices and keyboard
ENWW
4
Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
●
Optical drive for playing audio and video discs
●
Integrated speakers for listening to music
●
Integrated microphone for recording your own audio
●
Integrated HP TrueVision webcam that allows you to capture and share video
●
Preinstalled multimedia software that allows you to play and manage your music, movies, and
pictures
●
Multimedia action keys that provide fast access to multimedia tasks
NOTE:
Your computer may not include all of the components listed.
The following sections explain how to identify and use the multimedia components included with your
computer.
Identifying your multimedia components
The following illustration and table describe the multimedia features of the computer.
ENWW
Multimedia features
29
Component
Description
(1)
Internal microphones (2)
Record sound.
(2)
HP TrueVision webcam light
Turns on when video software accesses the HP TrueVision
webcam.
(3)
HP TrueVision webcam
Records video and captures still photographs.
(4)
Decrease volume action key
To decrease the volume, press the f9 action key.
(5)
Increase volume action key
To increase the volume, press the f10 action key.
(6)
Mute/Restore volume action key
To mute or restore the volume, press the f11 action key.
(7)
Speakers (2)
Produce sound.
(8)
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(9)
30
Audio-in (microphone) jack
Chapter 4 Multimedia
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
ENWW
Using the media activity action keys
The media activity action keys control the play of an audio CD, or a DVD or BD that is inserted into the
optical drive.
Using the media activity action keys
Media activity is controlled by the f5, f6, f7, and f8 action keys.
●
When an audio CD, or a DVD or BD is not playing, press the f6 action key (2) to play the disc.
●
When an audio CD, or a DVD or BD is playing, use the following action keys:
◦
To pause or resume playing the disc, press the f6 action key (2).
◦
To stop the disc, press the f7 action key (3).
◦
To play the previous track of an audio CD or the previous section of a DVD or BD, press the
f5 action key (1).
◦
To play the next track of an audio CD or the next section of a DVD or BD, press the f8 action
key (4).
Multimedia software
The computer includes preinstalled multimedia software. Depending on the hardware and software
included with the computer, the following multimedia tasks may be supported:
ENWW
●
Playing digital media, including audio and video CDs, audio and video DVDs and BDs, and Internet
radio
●
Creating or copying data CDs
●
Creating, editing, and burning audio CDs
●
Creating, editing, and burning a video or movie to a DVD or BD, or a video CD
Multimedia software
31
Using HP MediaSmart software
Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a
mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet
TV and live TV, and manage and edit your photo collections.
NOTE: You must purchase an optional external TV tuner to watch, record, and pause live TV on the
computer.
MediaSmart includes the following features:
●
With an Internet connection, play classic oldies, choose from a range of TV shows and channels,
and watch the HP-TV channel streamed in full-screen.
●
Photo and video upload support:
●
◦
Upload your photos to an Internet photo service, such as Snapfish.
◦
Upload your home videos directly to YouTube.
◦
Upload videos you created with the HP TrueVision webcam to the Internet.
Pandora Internet radio (North America only)—Listen to music selected just for you, streamed from
the Internet.
To start MediaSmart:
▲
Double-click the MediaSmart icon on the desktop.
Using other multimedia software
▲
Select Start > All Programs, and then open the multimedia program you want to use. For example,
if you want to use Windows Media Player to play an audio CD, click Windows Media Player.
– or –
1.
Insert a disc into the optical drive.
An AutoPlay dialog box opens.
2.
Click a multimedia task from the list, and then choose the software you want to use for that task.
Installing multimedia software from a disc
1.
Insert the disc into the optical drive.
2.
When the installation wizard opens, follow the on-screen instructions.
3.
Restart the computer if prompted to do so.
Audio
Your computer enables you to use a variety of audio features:
32
●
Play music using your computer speakers and/or connected external speakers
●
Record sound using the internal microphone or connect an external microphone
●
Download music from the Internet
●
Create multimedia presentations using audio and images
●
Transmit sound and images with instant messaging programs
Chapter 4 Multimedia
ENWW
●
Stream radio programs
●
Create or “burn” audio CDs
Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
To connect external devices such as external speakers, headphone, or a microphone, refer to the
information provided with the device. For best results, remember the following tips:
●
Be sure that the device cable is securely connected to the correct jack on your computer. (Cable
connectors are normally color-coded to match the corresponding jacks on the computer.)
●
Be sure to install any drivers required by the external device.
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1.
Select Start > Control Panel.
2.
Click Hardware and Sound.
3.
Click Sound.
4.
When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
1.
Select Start > All Programs > Accessories > Sound Recorder.
2.
Click Start Recording and speak into the microphone. Save the file to your desktop.
3.
Open Windows Media Player or MediaSmart and play back the sound.
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound > Sound.
Video
Your computer enables you to use a variety of video features:
ENWW
●
Watch movies
●
Play games over the Internet
●
Edit pictures and video and create presentations
Video
33
●
Connect external video devices
●
Watch TV over the Internet, or watch, record and pause live TV using a TV tuner accessory
(purchased separately)
Connecting an external monitor or projector
The external monitor port connects an external display device, such as an external monitor or a projector,
to the computer.
▲
To connect a display device, connect the device cable to the external monitor port.
NOTE: If a properly connected external display device does not display an image, press the f4 action
key to transfer the image to the device. Repeatedly pressing the f4 action key alternates the screen
image between the computer display and the device.
Connecting an HDMI device
The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects
the computer to an optional video or audio device, such as a high-definition television, or any compatible
digital or audio component.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately).
The computer can support one HDMI device connected to the HDMI port, while simultaneously
supporting an image on the computer display or any other supported external display.
34
Chapter 4 Multimedia
ENWW
To connect a video or audio device to the HDMI port:
1.
Connect one end of the HDMI cable to the HDMI port on the computer.
2.
Connect the other end of the cable to the video device, according to the device manufacturer’s
instructions.
3.
Press the f4 action key on the computer to switch the image between the display devices connected
to the computer.
Configuring audio for HDMI (select models only)
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1.
Right-click the Speakers icon in the notification area, at far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3.
Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1.
Right-click the Speakers icon in the notification area, at far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click Speakers.
3.
Click Set Default, and then click OK.
HP TrueVision webcam
Your computer includes an integrated HP TrueVision webcam, located at the top of the display. The
webcam allows you to capture and share video.
NOTE:
ENWW
Your computer may look slightly different from the illustration in this section.
HP TrueVision webcam
35
To use the webcam:
▲
Double-click the HP MediaSmart icon on the desktop, and then do one of the following:
●
Tap the video icon (1) on the screen.
A window opens that displays a Webcam button.
●
Tap the Webcam button.
NOTE: In the video module, you can start the webcam, create a video, and upload your
video to YouTube.
– or –
▲
Tap the small Webcam icon (2) at the bottom of the screen.
For optimum performance, observe the following guidelines while using the webcam:
36
●
If you are having trouble viewing or sending multimedia files to someone on another LAN or outside
your network firewall, temporarily disable the firewall, perform the task you want to perform, and
then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as
necessary, and adjust the policies and settings.
●
Whenever possible, place bright light sources behind the camera and out of the picture area.
Chapter 4 Multimedia
ENWW
Adjusting HP TrueVision webcam properties
You can adjust webcam properties using the Properties dialog box, which is accessible from various
programs that use the integrated camera, usually from a configuration, settings, or properties menu:
●
Brightness—Controls the amount of light that is incorporated into the image. A higher brightness
setting creates a brighter image; a lower brightness setting creates a darker image.
●
Contrast—Controls the difference between lighter and darker areas on the image. A higher
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range but leads to a flatter image.
●
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,
green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
●
Saturation—Controls the strength of color in the final image. A higher saturation setting creates a
bolder image; a lower saturation setting creates a more subtle image.
●
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
more defined image; a lower sharpness setting creates a softer image.
●
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
●
Backlight Comp—Compensates in cases where a subject with a large amount of background light
would otherwise be obscured by blooming or silhouetting.
For information about using the HP TrueVision webcam, select Start > Help and Support.
Troubleshooting
The following sections describe several common issues and resolutions.
The disc tray does not open for removal of a disc
ENWW
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
Troubleshooting
37
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.
Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive
If Windows does not detect an installed device, the device driver software may be missing or corrupted.
If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the
Device Manager utility.
1.
Remove any discs from the optical drive.
2.
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3.
In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives.
4.
Right-click the optical device listing to perform the following tasks:
●
Update driver software.
●
Disable.
●
Uninstall.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●
Click Properties to see if the device is working properly:
◦
The Properties window provides details about the device to help you troubleshoot issues.
◦
Click the Driver tab to update, disable, or uninstall drivers for this device.
A disc does not play
38
●
Save your work and close all open programs before playing a disc.
●
Log off the Internet before playing a disc.
Chapter 4 Multimedia
ENWW
●
Be sure that you insert the disc properly.
●
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
●
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
●
Disable Sleep mode before playing the disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click No,
the computer may behave in either of the following ways:
◦
Playback may resume.
– or –
◦
●
The playback window in the multimedia program may close. To return to playing the disc, click
the Play button in your multimedia program to restart the disc. In rare cases, you may need
to exit the program and then restart it.
Increase system resources:
◦
Turn off printers and scanners, and unplug cameras and portable handheld devices.
Disconnecting these Plug and Play devices frees up valuable system resources and results
in better playback performance.
◦
Change desktop color properties. Because the human eye cannot easily tell the difference
between colors beyond 16 bits, you should not notice any loss of color while watching a movie
if you lower system color properties to 16-bit color, as follows:
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Select Advanced settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
A disc does not play automatically
1.
Select Start > Default Programs > Change AutoPlay settings.
2.
Confirm that the Use AutoPlay for all media and devices check box is selected.
3.
Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A movie stops, skips, or plays erratically
●
Press the Play button. You may have accidentally paused the movie.
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
ENWW
Troubleshooting
39
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press the f4 action key one or
more times to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and select Screen resolution.
b.
Specify a primary display and a secondary display.
NOTE: When using both displays, the movie image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and
Support.
The process of burning a disc does not begin, or it stops before
completion
●
Be sure that all other programs are closed.
●
Turn off Sleep mode and Hibernation.
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
●
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A DVD or BD playing in Windows Media Player produces no sound or display
Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer.
A device driver must be reinstalled
40
1.
Remove any discs from the optical drive.
2.
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3.
In the Device Manager window, click the arrow next to the type of driver you want to uninstall and
reinstall (for example, DVD/CD ROMs, Modems, and so on).
4.
Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
Chapter 4 Multimedia
ENWW
5.
In the Device Manager window, click Action, and then click Scan for hardware changes.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7.
Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following section.
Obtaining the latest HP device drivers
1.
Open your Web browser, go to http://www.hp.com/support, and select your country or region.
2.
Click the option for software and driver downloads, type your computer model number in the product
box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number (do not put sp in front of the number) in
the Search box, press enter, and follow the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Click the Windows 7 operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click Install now to install the updated driver without downloading the file.
– or –
Click Download only to save the file to your computer. When prompted, click Save and then select
a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the
file to install.
7.
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
To use Windows Update:
1.
Select Start > All Programs > Windows Update.
NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings
before you can check for updates.
ENWW
2.
Click Check for Updates.
3.
Follow the on-screen instructions.
Troubleshooting
41
5
Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended
period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates
Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while
the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
●
Briefly press the power button.
●
Close the display.
●
Click Start, click the arrow next to the Shut down button, and then click Sleep.
You can exit Sleep in any of the following ways:
●
Briefly press the power button.
●
If the display is closed, open the display.
●
Press a key on the keyboard or button on the remote control (select models only).
●
Activate the TouchPad.
When the computer exits Sleep, the power lights turn on and your work returns to the screen where you
stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password
before your work will return to the screen.
42
Chapter 5 Power management
ENWW
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when
running on either battery power or external power, or when the battery reaches a critical battery level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
▲
Click Start, click the arrow next to the Shut down button, and then click Hibernate.
To exit Hibernation:
▲
Briefly press the power button.
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password
before your work will return to the screen.
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different power
plan.
●
To display the percentage of remaining battery charge and the current power plan, move the pointer
over the battery meter icon.
●
To access Power Options, or to change the power plan, click the battery meter icon and select an
item from the list.
Different battery meter icons indicate whether the computer is running on battery or external power. The
icon also displays a message if the battery has reached a low battery level, critical battery level, or
reserve battery level.
To hide or display the battery meter icon:
1.
Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
2.
Click Customize notification icons.
3.
Under Behaviors, select Show icons and notifications for the Power icon.
4.
Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
You can change power plan settings or create your own power plan.
Viewing the current power plan
▲
Click the battery meter icon in the notification area, at the far right of the taskbar.
– or –
Select Start > Control Panel > System and Security > Power Options.
ENWW
Setting power options
43
Selecting a different power plan
▲
Click the battery meter icon in the notification area, and then select a power plan from the list.
– or –
Select Start > Control Panel > System and Security > Power Options, and then select a power
plan from the list.
Customizing power plans
1.
Click the battery meter icon in the notification area and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Select a power plan, and then click Change plan settings.
3.
Change the settings as needed.
4.
To change additional settings, click Change advanced power settings and make your changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1.
Select Start > Control Panel > System and Security > Power Options.
2.
In the left pane, click Require a password on wakeup.
3.
Click Change Settings that are currently unavailable.
4.
Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-screen
instructions. If you do not need to create or change a user account password, go to step 5.
5.
Click Save changes.
Using external AC power
External AC power is supplied through one of the following devices:
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
●
Approved AC adapter
●
Optional docking device or expansion product
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
44
●
When you are charging or calibrating a battery
●
When you are installing or modifying system software
●
When you are writing information to a CD or DVD
Chapter 5 Power management
ENWW
When you connect the computer to external AC power, the following events occur:
●
The battery begins to charge.
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
●
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life. To increase display
brightness, press the f3 action key or reconnect the AC adapter.
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power:
ENWW
1.
Plug the AC adapter into the power connector (1) on the computer.
2.
Plug the power cord into the AC adapter (2).
3.
Plug the other end of the power cord into an AC outlet (3).
Using external AC power
45
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC
power:
●
The computer will not turn on.
●
The display does not turn on.
●
The power lights are off.
To test the AC adapter:
1.
Remove the battery from the computer.
2.
Connect the AC adapter to the computer, and then plug it into an AC outlet.
3.
Turn on the computer.
If the power lights turn on, the AC adapter is working properly.
Contact technical support for information on obtaining a replacement AC power adapter. Select Start
> Help and Support > Get assistance.
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is plugged into external AC power, the computer
runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, use the f3 action key or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Identifying batteries
One lithium-ion battery is included with your computer.
46
Chapter 5 Power management
ENWW
Finding battery information in Help and Support
Help and Support provides the following tools and information about the battery:
●
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
life
●
Information on battery types, specifications, life cycles, and capacity
To access battery information:
▲
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
Using Battery Check
Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1.
Connect the AC adapter to the computer.
NOTE:
The computer must be connected to external power for Battery Check to function properly.
2.
Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.
3.
Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports
the results of the examination.
Displaying the remaining battery charge
▲
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent
loss of information, initiate Hibernation or shut down the computer through Windows before removing
the battery.
To insert the battery:
ENWW
1.
Turn the computer upside down on a flat surface, with the battery bay toward you.
2.
Align the front of the battery with the outer edge of the battery bay (1).
Using battery power
47
3.
Rotate the battery into the battery bay until it is seated (2). The battery release latch automatically
locks the battery into place.
To remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3.
Pivot the battery (2) upward and remove it from the computer (3).
Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an
optional power adapter, an optional expansion product, or an optional docking device.
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
48
Chapter 5 Power management
ENWW
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
●
If you are charging a new battery, charge it fully before turning on the computer.
●
Charge the battery until the battery light turns white.
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
●
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
it.
●
If the battery has been unused for one month or more, calibrate the battery instead of simply
charging it.
The battery light displays charge status:
●
White: The computer is connected to external power and the battery is fully charged.
●
Amber: The computer is connected to external power and the battery is charging.
●
Blinking: A battery that is the only available power source has reached a low battery level. When
the battery reaches a critical battery level, the battery light continues to blink.
Maximizing battery discharge time
Battery discharge time varies depending on the features you use while on battery power. Maximum
discharge time gradually shortens, as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
●
Lower the brightness on the display.
●
Check the Power saver setting in Power Options.
●
Remove the battery from the computer when it is not being used or charged.
●
Store the battery in a cool, dry location.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel.
Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the battery
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the battery light
continues to blink.
ENWW
Using battery power
49
The computer takes the following actions for a critical battery level:
50
●
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
●
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly
in the Sleep state, and then shuts down and loses any unsaved information.
Chapter 5 Power management
ENWW
Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level
and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
▲
Connect one of the following devices:
●
AC adapter
●
Optional expansion product or docking device
●
Optional power adapter
Resolving a low battery level when a charged battery is available
1.
Turn off the computer or initiate Hibernation.
2.
Remove the discharged battery, and then insert a charged battery.
3.
Turn on the computer.
Resolving a low battery level when no power source is available
▲
Initiate Hibernation.
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1.
Insert a charged battery or plug the computer into external power.
2.
Exit Hibernation by pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
●
When battery charge displays seem inaccurate
●
When you observe a significant change in battery run time
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
ENWW
Using battery power
51
To fully charge the battery:
1.
Insert the battery into the computer.
2.
Connect the computer to an AC adapter, optional power adapter, optional expansion product, or
optional docking device, and then plug the adapter or device into external power.
The battery light on the computer turns amber.
3.
Leave the computer plugged into external power until the battery is fully charged.
The battery light on the computer turns white.
Step 2: Disable Hibernation and Sleep
1.
Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Under the current power plan, click Change plan settings.
3.
Record the Turn off the display settings listed in the On battery column so that you can reset
them after the calibration.
4.
Change the Turn off the display settings to Never.
5.
Click Change advanced power settings.
6.
Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
7.
Record the On battery setting under Hibernate after so that you can reset it after the calibration.
8.
Change the On battery setting to Never.
9.
Click OK.
10. Click Save changes.
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge whether
or not you are using the computer, but the battery will discharge faster while you are using it.
●
If you plan to leave the computer unattended during the discharge, save your information before
beginning the discharge procedure.
●
If you use the computer occasionally during the discharge procedure and have set energy-saving
timeouts, expect the following performance from the system during the discharge process:
◦
The monitor will not turn off automatically.
◦
Hard drive speed will not decrease automatically when the computer is idle.
◦
System-initiated Hibernation will not occur.
To discharge a battery:
52
1.
Unplug the computer from its external power source, but do not turn off the computer.
2.
Run the computer on battery power until the battery is discharged. The battery light begins to blink
when the battery has discharged to a low battery level. When the battery is discharged, the battery
light turns off and the computer shuts down.
Chapter 5 Power management
ENWW
Step 4: Fully recharge the battery
To recharge the battery:
1.
Plug the computer into external power and maintain external power until the battery is fully
recharged. When the battery is recharged, the battery light on the computer turns white.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2.
If the computer is off, turn it on when the battery is fully charged and the battery light has turned
white.
Step 5: Reenable Hibernation and Sleep
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1.
Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.
Under the current power plan, click Change plan settings.
3.
Reenter the settings that you recorded for the items in the On battery column.
4.
Click Change advanced power settings.
5.
Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
6.
Reenter the setting that you recorded for On battery.
7.
Click OK.
8.
Click Save changes.
Conserving battery power
●
Select the Power saver power plan through Power Options under System and Security in
Windows Control Panel.
●
Turn off wireless and local area network (LAN) connections and exit modem applications when you
are not using them.
●
Disconnect external devices that are not plugged into an external power source, when you are not
using them.
●
Stop, disable, or remove any external media cards that you are not using.
●
Use the f2 and f3 action keys to adjust screen brightness as needed.
●
If you leave your work, initiate Sleep or Hibernation, or shut down the computer.
Storing a battery
CAUTION:
of time.
To prevent damage to a battery, do not expose it to high temperatures for extended periods
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
battery and store it separately.
ENWW
Using battery power
53
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
For additional information, refer to the Regulatory, Safety and Environmental Notices included with this
computer.
Replacing the battery
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when
the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site
for more information about ordering a replacement battery. If the battery is possibly covered by an HP
warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
a new battery when the storage capacity indicator turns green-yellow.
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
●
When you need to replace the battery or access components inside the computer
●
When you are connecting an external hardware device that does not connect to a USB port
●
When the computer will be unused and disconnected from external power for an extended period
Although you can shut down the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
To shut down the computer:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shutdown is possible.
54
1.
Save your work and close all open programs.
2.
Click Start.
3.
Click Shut down.
Chapter 5 Power management
ENWW
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
ENWW
●
Press ctrl+alt+delete, and then click the Power button.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery.
Shutting down the computer
55
6
Drives
Identifying installed drives
Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving
parts, an SSD does not generate as much heat as other hard drives.
To view the drives installed on the computer, select Start > Computer.
Handling drives
Drives are fragile device components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off, in the Sleep state, or in Hibernation, turn the computer on and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc.
The write process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
56
Chapter 6 Drives
ENWW
Using an optical drive
Your computer includes an optical drive that expands the functionality of the computer. Identify what
kind of device is installed in your computer to see its capabilities. The optical drive allows you to read
data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then
you can also watch high-definition video from disc.
Identifying the installed optical drive
Select Start > Computer.
You will see a list of all the devices installed in your computer, including your optical drive. You may
have one of the following types of drives:
●
DVD-ROM Drive
●
DVD±RW/R and CD-RW Combo Drive
●
DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support
●
SuperMulti LightScribe DVD±RW/R and CD-RW Combo drive with Double-Layer (DL) support
●
Blu-ray ROM DVD±R/RW SuperMulti DL Drive
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
NOTE:
Some of the drives in the preceding list may not be supported by your computer.
Using optical discs
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM
Drive, it can also read Blu-ray discs.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs as described in the following table.
ENWW
Optical drive type
Write to CD-RW
Write to DVD±RW/R
Write to DVD+RW DL
Write label to
LightScribe CD or DVD
±RW/R
Blu-ray ROM DVD±R/
RW SuperMulti DL
Drive
Yes
Yes
Yes
No
SuperMulti LightScribe
DVD±RW and CD-RW
Combo Drive with DL
support
Yes
Yes
Yes
Yes
Blu-ray ROM with
LightScribe DVD±R/
RW SuperMulti DL
Drive
Yes
Yes
Yes
Yes
Using an optical drive
57
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a CD or DVD.
Selecting the right disc (CDs, DVDs, and BDs)
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also
used for commercial audio recordings and are convenient for your personal storage needs. DVDs and
BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same
form factor as CDs but have 6 to 7 times the storage capacity.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed in
this section.
CD-R discs
CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as
needed. Typical uses include the following:
●
Distributing large presentations
●
Sharing scanned and digital photos, video clips, and written data
●
Making your own music CDs
●
Keeping permanent archives of computer files and scanned home records
●
Offloading files from your hard drive to free up disk space
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.
Typical uses include the following:
●
Developing and maintaining large documents and project files
●
Transporting work files
●
Making weekly backups of hard drive files
●
Updating photos, video, audio, and data continuously
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and then add a designer label to the outside of
the disc.
58
Chapter 6 Drives
ENWW
Blu-ray Disc
Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information,
including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over five times more than
the 4.7-GB single-layer DVD. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times more than the
8.5-GB dual-layer DVD.
Typical uses include the following:
●
Storage of large amounts of data
●
High-definition video playback and storage
●
Video games
NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility, and/or performance issues may arise, and do not constitute defects in the product.
Flawless playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the disc tray.
3.
Pull out the tray (2).
4.
Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE:
If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6.
Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
ENWW
Using an optical drive
59
Configuring AutoPlay
1.
Select Start > Default Programs > Change AutoPlay settings.
2.
Confirm that the Use AutoPlay for all media and devices check box is selected.
3.
Click Choose a default, and then select one of the available options for each media type listed.
4.
Click Save to confirm your selections.
NOTE:
For more information about AutoPlay, refer to Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION: The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
To change settings through the operating system:
1.
Select Start > Control Panel > System and Security. Then, in the System area, click Device
Manager.
2.
Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.
3.
Right-click the DVD drive for which you want to change region settings, and then click
Properties.
4.
Click the DVD Region tab and make changes.
5.
Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use
this computer for such purposes.
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc
while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For details about using software included with the computer, refer to the software
manufacturer’s instructions, which may be provided on disc, in the software Help, or on the
manufacturer’s Web site.
60
Chapter 6 Drives
ENWW
Copying a CD or DVD
1.
Select Start > All Programs > CyberLink DVD Suites > Power2Go.
2.
Insert the disc you want to copy into the optical drive.
3.
Click Copy at the bottom right of the screen.
Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.
4.
When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
After the information is copied, the disc you created ejects automatically.
Creating (burning) a CD or DVD
If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such
as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV
music files. To burn video files to a CD or DVD, use Windows DVD Maker.
CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,
to make unauthorized copies of copyright-protected material, including computer programs, films,
broadcasts, and sound recordings. Do not use this computer for such purposes.
Observe the following guidelines when burning a CD or DVD:
●
Before burning a disc, save and close any open files and close all programs.
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it
cannot be changed.
NOTE:
You cannot create an audio DVD with CyberLink Power2Go.
●
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings
before you burn them to a CD or DVD that cannot be changed.
●
DVD players used in home systems usually do not support all DVD formats. Refer to the user guide
that came with your DVD player for a list of supported formats.
●
An MP3 file uses less space than other music file formats, and the process for creating an MP3
disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players
or on computers with MP3 software installed.
To burn a CD or DVD, follow these steps:
1.
Download or copy the source files into a folder on your hard drive.
2.
Insert a blank CD or DVD into the optical drive.
3.
Select Start > All Programs, and then select the name of the software you want to use.
NOTE:
ENWW
Some programs may be located in subfolders.
4.
Select the kind of CD or DVD you want to create—data, audio, or video.
5.
Right-click Start, click Open Windows Explorer, and navigate to the folder where the source files
are stored.
6.
Open the folder, and then drag the files to the drive that contains the blank optical disc.
7.
Initiate the burning process as directed by the program you have selected.
Using an optical drive
61
For specific instructions, refer to the software manufacturer's instructions, which may be provided with
the software, on disc, or on the manufacturer's Web site.
Removing an optical disc (CD, DVD, or BD)
1.
Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the
tray (2) until it stops.
2.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3.
Close the disc tray and place the disc in a protective case.
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates
the fragmented files and folders on the hard drive so that the system can run more efficiently.
Disk Defragmenter is easy to use. After you start it, it works without supervision. Depending on the size
of your hard drive and the number of fragmented files, it may take more than an hour to complete. You
may want to set it to run during the night or another time when you do not need access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter
to run on a monthly schedule, but you can defragment your computer manually at any time.
NOTE:
If your computer includes an SSD, it is not necessary to run Disk Defragmenter.
To run Disk Defragmenter:
1.
Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
2.
Click Defragment disk.
For additional information, access the Disk Defragmenter software Help.
62
Chapter 6 Drives
ENWW
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1.
Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2.
Follow the on-screen instructions.
Using HP ProtectSmart Hard Drive Protection
HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O
requests under either of the following conditions:
●
You drop the computer.
●
You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the
hard drive to normal operation.
NOTE: Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection
is unnecessary.
NOTE: Hard drives connected to USB ports are not protected by HP ProtectSmart Hard Drive
Protection.
For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.
Identifying HP ProtectSmart Hard Drive Protection status
The drive light on the computer turns amber to show that the drive is parked. To determine whether a
drive is currently protected or whether a drive is parked, select Start > Control Panel > Hardware and
Sound > Windows Mobility Center:
●
If the software is enabled, a green check mark is superimposed over the hard drive icon.
●
If the software is disabled, a red X is superimposed over the hard drive icon.
●
If the drive is parked, a yellow moon is superimposed over the hard drive icon.
The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate
updates after a change in status, you need to enable the notification area icon.
To enable the notification area icon:
ENWW
1.
Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive
Protection.
2.
On the Icon in System Tray row, click Show.
3.
Click OK.
Using HP ProtectSmart Hard Drive Protection
63
If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following
ways:
●
The computer will not shut down.
●
The computer will not initiate Sleep or Hibernation, except as described in the following Note.
NOTE: If the computer is running on battery power and reaches a critical battery level, HP
ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.
●
The computer will not activate battery alarms set on the Alarms tab in Power Options properties.
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or
Hibernation.
Using HP ProtectSmart Hard Drive Protection software
The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks:
●
Enable and disable HP ProtectSmart Hard Drive Protection.
NOTE: Depending on your user privileges, you may not be able to enable or disable HP
ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can change
the privileges for non-Administrator users.
●
Determine whether a drive in the system is supported.
To open the software and change settings, follow these steps:
1.
In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection
window.
– or –
Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive
Protection.
2.
Click the appropriate button to change settings.
3.
Click OK.
Replacing the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove the hard drive:
64
1.
Save your work.
2.
Shut down the computer and close the display.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface.
6.
Remove the battery from the computer.
Chapter 6 Drives
ENWW
7.
With the hard drive bay toward you, loosen the hard drive cover screw (1).
8.
Lift the hard drive cover away from the computer (2).
9.
Remove the hard drive screws (1), and pull the hard drive up (2) to disconnect the hard drive.
10. Disconnect the hard drive cable and lift the hard drive (3) out of the hard drive bay.
To install a hard drive:
1.
ENWW
Connect the hard drive cable and insert the hard drive into the hard drive bay (1).
Replacing the hard drive
65
66
2.
Push the hard drive down (2) until the hard drive snaps into place, and replace the hard drive screws
(3).
3.
Align the tabs on the hard drive cover with the notches on the computer (1).
4.
Close the cover (2).
5.
Tighten the hard drive cover screw (3).
Chapter 6 Drives
ENWW
7
External devices
Using a USB device
A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer,
scanner, or hub, to the computer or to an optional expansion product.
Some USB devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more
USB ports, connect an optional hub or expansion product.
Connecting a USB device
CAUTION:
▲
To prevent damage to a USB connector, use minimal force to connect a USB device.
To connect a USB device to the computer, connect the USB cable for the device to the USB
port.
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, the “Installing device driver software” message is
displayed in the notification area, at the far right of the taskbar.
Removing a USB device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to
safely remove the USB device.
CAUTION:
ENWW
To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
Using a USB device
67
To remove a USB device:
1.
Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2.
Click the name of the device in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3.
Remove the device.
Using an eSATA device
An eSATA port connects an optional high-performance eSATA component, such as an eSATA external
hard drive.
Some eSATA devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
NOTE:
The eSATA port also supports an optional USB device.
Connecting an eSATA device
CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA
device.
▲
To connect an eSATA device to the computer, connect the eSATA cable for the device to the
eSATA port.
You will hear a sound when the device has been detected.
Removing an eSATA device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to
safely remove the device.
68
Chapter 7 External devices
ENWW
CAUTION:
device.
1.
To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA
Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2.
Click the name of the device in the list.
NOTE:
3.
ENWW
You are prompted that it is safe to remove the hardware device.
Remove the device.
Using an eSATA device
69
8
External media cards
Using Digital Media Slot cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are often
used with digital media–equipped cameras and PDAs as well as with other computers.
The Digital Media Slot supports the following digital card formats:
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) Memory card (standard and large size)
●
xD-Picture card (XD)
Inserting a digital card
CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into
the Digital Media Slot.
CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.
1.
Hold the digital card label-side up, with the connectors facing the computer.
2.
Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be displayed.
70
Chapter 8 External media cards
ENWW
Removing a digital card
CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely
remove the digital card.
1.
Save your information and close all programs associated with the digital card.
NOTE:
2.
To stop a data transfer, click Cancel in the operating system Copying window.
To remove a digital card:
a.
Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far
right of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show
hidden icons icon (the arrow at the left side of the notification area).
b.
Click the name of the digital card in the list.
NOTE:
3.
ENWW
You are prompted that it is safe to remove the hardware device.
Press in on the digital card (1), and then remove the card from the slot (2).
Using Digital Media Slot cards
71
9
Memory modules
Adding or replacing memory modules
The computer has one memory module compartment, which is located on the bottom of the computer.
The memory capacity of the computer can be upgraded by adding a memory module to the vacant
expansion memory module slot or by upgrading the existing memory module in the primary memory
module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both
memory modules are the same size.
Adding or replacing a memory module in the expansion memory module
slot
The expansion memory module slot is stacked above the primary memory module slot. To add or replace
a memory module in the expansion memory module slot, follow these steps:
1.
Save your work.
2.
Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
72
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface.
6.
Remove the battery from the computer.
7.
Loosen the memory/wireless module compartment cover screw (1).
Chapter 9 Memory modules
ENWW
8.
Lift the memory/wireless module compartment cover (2) away from the computer.
9.
Remove the memory module from the expansion memory slot:
a.
Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b.
Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
10. Insert a memory module in the expansion memory slot:
a.
Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module, and do not bend the
memory module.
b.
ENWW
With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Adding or replacing memory modules
73
c.
Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
11. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the
computer.
12. Close the cover (2).
13. Tighten the memory/wireless module compartment cover screw (3).
14. Replace the battery.
15. Turn the computer right-side up, and then reconnect external power and external devices.
16. Turn on the computer.
74
Chapter 9 Memory modules
ENWW
Upgrading a memory module in the primary memory module slot
The expansion memory module slot is stacked above the primary memory module slot. To upgrade a
memory module in the primary memory module slot, follow these steps:
1.
Save your work.
2.
Shut down the computer.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3.
Disconnect all external devices connected to the computer.
4.
Unplug the power cord from the AC outlet.
5.
Turn the computer upside down on a flat surface.
6.
Remove the battery from the computer.
7.
Loosen the memory/wireless module compartment cover screw (1).
8.
Lift the memory/wireless module compartment cover (2) away from the computer.
NOTE: If a memory module is installed in the expansion memory module slot, first remove the
expansion memory module.
9.
Remove the memory module from the primary memory slot:
a.
Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
ENWW
Adding or replacing memory modules
75
b.
Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
10. Insert a memory module in the primary memory module slot:
a.
Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module, and do not bend the
memory module.
b.
With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c.
Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
11. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the
computer.
76
Chapter 9 Memory modules
ENWW
NOTE: If you removed a memory module from the expansion memory slot before removing the
primary memory module, replace the memory module in the expansion memory module slot.
12. Close the cover (2).
13. Tighten the memory/wireless module compartment cover screw (3).
14. Replace the battery.
15. Turn the computer right-side up, and then reconnect external power and external devices.
16. Turn on the computer.
ENWW
Adding or replacing memory modules
77
10 Security
Protecting the computer
Standard security features provided by the Windows® operating system and the non-Windows Setup
Utility can protect your personal settings and data from a variety of risks.
Follow the procedures in this guide to use the following features:
●
Passwords
●
Antivirus software
●
Firewall software
●
Critical security updates
●
Optional security cable
NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks
or prevent the computer from being mishandled or stolen.
NOTE:
Before you send your computer for service, remove all password settings.
Computer risk
Security feature
Unauthorized use of the computer
Power-on password
Computer viruses
Norton Internet Security software
Unauthorized access to data
●
Firewall software
●
Windows updates
Unauthorized access to Setup Utility, BIOS settings, and other
system identification information
Administrator password
Ongoing or future threats to the computer
Critical security updates from Microsoft
Unauthorized access to a Windows user account
User password
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
Using passwords
A password is a group of characters that you choose to secure your computer information. Several types
of passwords can be set, depending on how you want to control access to your information. Passwords
can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.
CAUTION: To prevent being locked out of the computer, record each password you set. Because
most passwords are not displayed as they are set, changed, or deleted, it is essential to record each
password immediately and store it in a secure place.
You can use the same password for a Setup Utility feature and for a Windows security feature. You can
also use the same password for more than one Setup Utility feature.
78
Chapter 10 Security
ENWW
Use the following guidelines when setting a password in Setup Utility:
●
A password can be any combination of up to 8 letters and numbers and is case sensitive.
●
A password set in Setup Utility must be entered at a Setup Utility prompt. A password set
in Windows must be entered at a Windows prompt.
Use the following tips for creating and saving passwords:
●
When creating passwords, follow requirements set by the program.
●
Write down your passwords and store them in a secure place away from the computer.
●
Do not store passwords in a file on the computer.
●
Do not use your name or other personal information that could be easily discovered by an outsider.
The following sections list Windows and Setup Utility passwords and describe their functions. For
additional information about Windows passwords, such as screen-saver passwords, select Start > Help
and Support.
Setting passwords in Windows
Password
Function
Administrator password
Protects administrator-level access to computer contents.
NOTE: This password cannot be used to access Setup Utility
contents.
User password
Protects access to a Windows user account. It also protects
access to the computer contents and must be entered when
you exit Sleep or Hibernation.
QuickLock
Protects the computer by requiring a password to be entered
in the Windows Log On dialog box before you access the
computer. After you set a user or administrator password,
follow these steps:
●
Initiate QuickLock by pressing fn+f6.
●
Exit QuickLock by entering your Windows user or
administrator password.
Setting passwords in Setup Utility
Password
Function
Administrator password*
●
Protects access to Setup Utility.
●
After this password is set, it must be entered each time
you access Setup Utility.
CAUTION: If you forget your administrator password, you
cannot access Setup Utility.
ENWW
Using passwords
79
Password
Function
Power-on password*
●
Protects access to the computer contents.
●
After this password is set, it must be entered each time
you turn on or restart the computer, or exit Hibernation.
CAUTION: If you forget your power-on password, you
cannot turn on or restart the computer, or exit Hibernation.
NOTE: The administrator password can be used in place of
the power-on password.
*For details about each of these passwords, refer to the following topics.
Administrator password
Your administrator password protects the configuration settings and system identification information in
Setup Utility. After this password is set, you must enter it each time you access Setup Utility.
Your administrator password is not interchangeable with an administrator password set in Windows,
nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and
store it in a safe place.
If you enter the administrator password at the first password check before the “Press the ESC key for
Startup Menu” message is displayed, you do not have to enter it again to access Setup Utility.
If you enter the power-on password at the first password check before the “Press the ESC key for Startup
Menu” message is displayed, you must enter the administrator password to access Setup Utility.
Managing an administrator password
To set, change, or delete this password, follow these steps:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
3.
Use the arrow keys to select Security > Set Administrator Password, and then press enter.
●
To set an administrator password, type your password in the Enter New Password and
Confirm New Password fields, and then press enter.
●
To change an administrator password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete an administrator password, type your current password in the Enter Password field,
and then press enter 4 times.
To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
80
Chapter 10 Security
ENWW
Entering an administrator password
At the Enter Password prompt, type your administrator password, and then press enter. After 3
unsuccessful attempts to enter the administrator password, you must restart the computer and try again.
Power-on password
Your power-on password prevents unauthorized use of the computer. After this password is set, it must
be entered each time you turn on or restart the computer, or exit Hibernation. A power-on password is
not displayed as it is set, entered, changed, or deleted.
Managing a power-on password
To set, change, or delete this password, follow these steps:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
3.
Use the arrow keys to select Security > Set Power-On Password, and then press enter.
●
To set a power-on password, type your password in the Enter New Password and Confirm
New Password fields, and then press enter.
●
To change a power-on password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete a power-on password, type your current password in the Enter Current
Password field, and then press enter 4 times.
To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering a power-on password
At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts
to enter the password, you must restart the computer and try again.
Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you expose it to computer
viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software must
be kept up to date.
Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes
60 days of free updates. It is strongly recommended that you protect the computer against new viruses
beyond 60 days by purchasing extended update service. Instructions for using and updating Norton
Internet Security software and for purchasing extended update service are provided within the program.
ENWW
Using antivirus software
81
To view and access Norton Internet Security, select Start > All Programs > Norton Internet
Security.
For more information about computer viruses, type viruses in the Search box in Help and Support.
Using firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able
to gain access to the computer, your personal files, and information about you. Use the firewall software
preinstalled on the computer to protect your privacy.
Firewall features include logging and reporting of network activity, and automatic monitoring of all
incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for
more information.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer
or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem,
disable the firewall, perform the task that you want to perform, and then reenable the firewall. To
permanently resolve the problem, reconfigure the firewall.
Installing critical security updates
CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software may have become available after the computer
was shipped. To be sure that all available updates are installed on the computer, observe these
guidelines:
●
Run Windows Update as soon as possible after you set up your computer. Use the update link at
Start > All Programs > Windows Update.
●
Run Windows Update monthly thereafter.
●
Obtain updates to Windows and other Microsoft® programs, as they are released, from the
Microsoft Web site and through the updates link in Help and Support.
Installing an optional security cable
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
82
1.
Loop the security cable around a secured object.
2.
Insert the key (1) into the cable lock (2).
3.
Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
Chapter 10 Security
ENWW
ENWW
Installing an optional security cable
83
11 Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used
to start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select
Start, right-click Computer, click Manage, and then click Disk Management. If the partition is
present, an HP Recovery drive is listed in the window.
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up
the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: If your computer does not include an integrated optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for
your computer from the HP Web site.
Note the following guidelines before creating recovery discs:
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
84
The computer must be connected to AC power during this process.
Chapter 11 Backup and recovery
ENWW
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2.
Follow the on-screen instructions.
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to maintain
a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE:
Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Note the following when backing up:
●
Create system restore points using the Windows® System Restore feature, and periodically copy
them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1.
Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.
Open a word-processing document, and then select Edit > Paste.
4.
Save the document.
●
You can back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number
of recovery discs required.
●
ENWW
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Backing up your information
85
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
●
Periodically, whenever the system is performing optimally
NOTE:
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click Create.
6.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
86
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
Chapter 11 Backup and recovery
ENWW
4.
Click System Restore.
5.
Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up
your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select
models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may
not have a recovery partition. If that is the case, recovery discs have been included with your computer.
Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2.
Insert the first recovery disc into an optional external optical drive and restart the computer.
3.
Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing
either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
ENWW
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
Performing a recovery
87
A
Setup Utility
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows® operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
▲
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2.
When the Startup Menu is displayed, press f10.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select System Configuration > Language, and then press enter.
3.
Use the arrow keys to select a language, and then press enter.
4.
When a confirmation prompt with your language selected is displayed, press enter.
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.
88
Appendix A Setup Utility
ENWW
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection
are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
●
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3.
When the Setup Confirmation is displayed, press enter.
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
The Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
ENWW
Using Setup Utility
89
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
Select
To do this
System information
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
System Configuration menu
90
Select
To do this
Language Support
Change the Setup Utility language.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only)
Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only)
Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Appendix A Setup Utility
ENWW
Select
To do this
Card Reader/1394 Power Saving (select models
only)
Enable/disable Card Reader/1394 Power Saving.
Fan Always On
Enable/disable Fan Always On. When enabled, the computer fan will
always be on.
Boot Options
Set the following boot options:
●
f10 and f12 Delay (seconds)―Set the delay for the f10 and f12
functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15,
20).
●
CD-ROM boot―Enable/disable boot from CD-ROM.
●
Floppy boot―Enable/disable boot from diskette.
●
Internal Network Adapter boot―Enable/disable boot from Internal
Network Adapter.
●
Boot Order―Set the boot order for:
◦
Hard drive
◦
Internal CD/DVD ROM drive
◦
USB Disk on Key/USB hard disk
◦
USB CD/DVD ROM drive
◦
USB floppy
◦
Network adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called
Primary Hard Disk Self Test.
ENWW
Secondary Hard Disk Self Test (select models
only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
Setup Utility menus
91
B
Software updates
Updated versions of the software provided with your computer may be available on the HP Web site.
Most software and BIOS updates on the HP Web site are packaged in compressed files called
SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
To update the software, follow these steps, which are explained in the remainder of this guide:
1.
Identify your computer model, product category, and series or family. Prepare for a system BIOS
update by identifying the BIOS version currently installed on the computer.
If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
NOTE: The computer system BIOS is stored on the system ROM. The BIOS initializes the
operating system, determines how the computer will interact with the hardware devices, and
provides for data transfer among hardware devices, including the time and date.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
applications, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
2.
Access the updates on the HP Web site at http://www.hp.com.
3.
Install the updates.
Updating the BIOS
To update the BIOS, first determine what BIOS version you currently have, and then download and
install the new BIOS.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by opening Setup Utility.
To use Setup Utility for displaying BIOS information:
1.
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
2.
If Setup Utility does not open with the system information displayed, use the arrow keys to select
the Main menu.
When the Main menu is selected, BIOS and other system information is displayed.
3.
92
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter.
Appendix B Software updates
ENWW
Downloading a BIOS update
CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install
a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
To download a BIOS update:
1.
Access the page on the HP Web site that provides software for your computer:
Select Start > Help and Support, and then click the link for software, driver, and BIOS updates.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update will be
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
The system automatically shuts down after the BIOS has successfully updated.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded
file from your hard drive.
Updating programs and drivers
To download and install software other than a BIOS update, follow these steps:
ENWW
Updating programs and drivers
93
To use the HP Web site:
1.
Open your Web browser, go to http://www.hp.com/support, and select your country or region.
2.
Click the option for software and driver downloads, type your computer model number in the Search
box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow
the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Select your operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click Install now to install the updated driver.
NOTE: In some locations you may be able to download the driver and install it later. To do this,
click Download only to save the file to your computer. When prompted, click Save and then select
a storage location on your hard drive. After the file is downloaded, navigate to the folder where the
file was stored, and double-click the file to install.
7.
94
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Appendix B Software updates
ENWW
Index
Symbols/Numerics
1394 Power Saving 91
A
AC adapter
connecting 45
identifying 10
testing 46
action keys
decreasing screen
brightness 26
decreasing the speaker
volume 27, 30
Help and Support 26
identifying 4
increasing screen
brightness 26
increasing the speaker
volume 27, 30
muting or restoring the speaker
volume 27, 30
playing the next track/section on
a CD, DVD, or BD 27
playing the previous track/
section on a CD, DVD, or
BD 27
playing, pausing, or resuming a
CD, DVD, or BD 27
printing the screen 27
stopping a CD, DVD, or
BD 27
switching screen image 26
turning the wireless features on
or off 27
using 26
wireless 13
administrator password
creating 80
entering 81
managing 80
airport security devices 56
antennas 8
antivirus software, using 81
applications key, Windows 4
ENWW
audio devices, connecting
external 33
audio functions, checking 33
audio-in (microphone) jack 30
audio-in (microphone) jack,
identifying 6
audio-out (headphone) jack 30
audio-out (headphone) jack,
identifying 6
AutoPlay 60
B
backing up
customized window, toolbar,
and menu bar settings 85
personal files 85
templates 85
battery
calibrating 51
charging 48, 51
conserving power 53
discharging 49
disposing 54
identifying 10
inserting 47
low battery levels 49
recharging 53
removing 47
replacing 54
storing 53
battery bay 10
battery bay, identifying 8
Battery Check 47
battery light 48, 49
battery light, identifying 5
battery power 46
battery release latch 47
battery release latch,
identifying 8
battery temperature 53
bays
battery 8, 10
hard drive 8
BD
playing 59
removing 62
BD drive 57
BIOS, updating 92
Blu-ray ROM DVD±R/RW
SuperMulti DL Drive 57
Blu-ray ROM with LightScribe DVD
±R/RW SuperMulti DL Drive 57
Bluetooth device 12, 19
Bluetooth label 10
boot options 91
boot order 91
button sound 90
buttons
left TouchPad 1
power 3
right TouchPad 2
TouchPad on/off 1, 3
C
cables
eSATA 68
LAN 22
USB 67
caps lock light, identifying 2
Card Reader Power Saving 91
CD
burning 61
copying 61
playing 59
removing 62
CD drive 57
Certificate of Authenticity label 10
charging batteries 48, 51
compartments
memory module 8
wireless module 8
components
additional hardware 9
bottom 8
display 7
front 4
left-side 6
Index
95
right-side 5
top 1
connecting to a WLAN 16
connection, external power 45
conservation, power 53
copyright warning 60
cord, power 9
corporate WLAN connection 16
critical battery level 50
critical security updates,
installing 82
D
default settings, restoring 89
device drivers
HP drivers 41
Windows drivers 41
Diagnostics menu 91
digital card
defined 70
inserting 70
removing 71
stopping 71
Digital Media Slot, identifying 5
Disk Cleanup software 63
Disk Defragmenter software 62
disk performance 62
display image, switching 26
drive light 63
drive light, identifying 6
drive media 42
drives
boot order 91
hard 64, 65
optical 57
DVD
burning 61
changing region setting 60
copying 61
playing 59
removing 62
DVD drive 57
DVD region settings 60
E
earbuds 30
encryption 15
End hotkey 28
eSATA cable, connecting 68
96
Index
eSATA devices
connecting 68
description 68
removing 68
stopping 68
eSATA/USB port, identifying 6
esc key, identifying 4
external audio devices,
connecting 33
external monitor port 34
external monitor port,
identifying 6
F
f11 87
fan always on 91
firewall 15
firewall software, using 82
fn key, identifying 4, 27
full system recovery 84
H
hard disk drive
installing 65
removing 64
replacing 64
hard drive
HP ProtectSmart Hard Drive
Protection 63
identifying 8
installing 65
removing 64
replacing 64
hard drive self test 91
hardware, identifying 1
HDMI port 34
HDMI, connecting 34
headphone (audio-out) jack 6,
30
headphones 30
Help and Support key 26
Hibernation
exiting 43
initiated during critical battery
level 50
initiating 43
high-definition devices,
connecting 34
Home hotkey 28
hotkeys
description 27
display system information 27
End 28
Home 28
page down 27
page up 27
using 28
HP Mobile Broadband Module 17
HP Mobile Broadband,
disabled 17
HP ProtectSmart Hard Drive
Protection 63
HP TrueVision webcam
adjusting the properties 37
identifying 7
using 35
HP TrueVision webcam light 30
HP TrueVision webcam light,
identifying 7
HP USB Ethernet Adapter,
connecting 22
HP Wireless Assistant
software 13
hubs 67
I
icons
network 12, 21
wireless 12
installed drives, identifying 56
interference, minimizing 22
internal microphones,
identifying 7, 30
Internet connection setup 15
issues, resolving 37
J
jacks
audio-in (microphone) 6, 30
audio-out (headphone) 6, 30
RJ-45 (network) 6
K
keyboard backlight key,
identifying 4
keyboard backlight, identifying 2
keyboard hotkeys, identifying 27
keys
action 4
esc 4
ENWW
fn 4
keyboard backlight 4
Windows applications 4
Windows logo 4
L
labels
Bluetooth 10
HP Mobile Broadband
Module 11
Microsoft Certificate of
Authenticity 10
regulatory 10
serial number 10
SIM 11
wireless certification 10
WLAN 10
LAN Power Saving 90
language support 90
latch, battery release 8
left TouchPad button,
identifying 1
light, drive 63
lights
battery 5
caps lock 2
drive 6
HP TrueVision webcam 7
keyboard backlight 2
mute 2
power 2, 6
RJ-45 (network) 6
TouchPad 2
wireless 2
local area network (LAN)
cable required 22
connecting cable 22
low battery level 49
M
Main menu 90
maintenance
Disk Cleanup 63
Disk Defragmenter 62
managing a power-on
password 81
managing an administrator
password 80
media activity action keys 31
ENWW
media controls
decrease volume action
key 27
increase volume action
key 27
mute or restore volume action
key 27
next track/section action
key 27
play, pause, or resume action
key 27
previous track/section action
key 27
stop action key 27
turn wireless on/off action
key 27
MediaSmart
starting 32
using 32
MediaSmart software 32
memory module
adding 72
inserting 76
removing 73, 75
replacing 72, 75
upgrading primary 75
memory module compartment,
identifying 8
memory test 91
memory, replacing memory
modules 72, 75
memory/wireless module
compartment cover
removing 73
replacing 74
microphone (audio-in) jack 6
microphones, internal 30
Microsoft Certificate of Authenticity
label 10
minimizing interference 22
monitor, connecting 34
mouse, external
setting preferences 24
multimedia components,
identifying 29
multimedia software, using 32
mute light, identifying 2
N
network cable
connecting 22
noise suppression circuitry 22
network icon 12, 21
network jack, identifying 6
network key 21
network security codes
network key 21
SSID 21
noise suppression circuitry, network
cable 22
O
operating system
Microsoft Certificate of
Authenticity label 10
Product Key 10
optical disc, removing 62
optical drive 57
optical drive, identifying 5
P
page down hotkey 27
page up hotkey 27
passwords
administrator 80
power-on 81
set in Setup Utility 79
set in Windows 79
pinching TouchPad gesture 25
pointing devices
setting preferences 24
ports
eSATA/USB 6
external monitor 34
HDMI 34
USB 5, 67
power
connecting 45
conserving 53
power button, identifying 3
power connector, identifying 5
power cord, identifying 9
power light, identifying 2, 6
power-on password
creating 81
entering 81
managing 81
Processor C6 State 90
Index
97
Product Key 10
product name and number,
computer 10
programs
updating 93
using 32
projector, connecting 34
public WLAN connection 16
R
readable media 42
recovering a program or driver 84
recovering from the dedicated
recovery partition 87
recovering from the recovery
discs 87
recovery discs 84
Recovery Manager 84, 87
recovery partition 84
recovery, system 87
region codes, DVD 60
regulatory information
regulatory label 10
wireless certification labels 10
restore points 86
right TouchPad button,
identifying 2
RJ-45 (network) jack,
identifying 6
RJ-45 (network) lights,
identifying 6
S
screen brightness keys 26
screen image, switching 26
scrolling TouchPad gesture 25
secondary hard drive self test 91
security cable slot 5
security cable, installing 82
Security menu 90
security, wireless 15
serial number, computer 10
setup of WLAN 15
Setup Utility
changing the language 88
displaying system
information 89
exiting 90
menus 90
navigating 89
98
Index
passwords set in 79
restoring default settings 89
selecting 89
starting 88
shutdown 54
shutting down 54
SIM
inserting 17
removing 18
Sleep
exiting 42
initiating 42
software
Disk Cleanup 63
Disk Defragmenter 62
HP Wireless Assistant 13
MediaSmart 32
updating 92
using 32
solid-state drive (SSD) 56, 84,
87
speakers 5, 30
storing battery 53
SuperMulti LightScribe DVD±RW
and CD-RW Combo Drive with DL
support 57
supported discs 84
System Configuration menu 90
system failure or instability 84
system information hotkey 27
system information,
displaying 89, 90
system recovery 87
system restore points 84, 86
T
temperature 53
TouchPad
buttons 1
gestures 24
identifying 1
using 24
TouchPad gestures
pinching 25
scrolling 25
zooming 25
TouchPad light, identifying
TouchPad on/off button,
identifying 1, 3
2
traveling with the computer 10,
53
troubleshooting
device driver 40
disc burning 40
disc play 38, 39
external display 40
HP device drivers 41
optical disc tray 37
optical drive detection 38
Windows drivers 41
turning off the computer 54
U
unresponsive system 54
updates, software 92
USB cable, connecting 67
USB devices
connecting 67
description 67
removing 67
stopping 67
USB hubs 67
USB ports, identifying 5, 67
using system restore 86
V
vents, identifying 8
Virtualization Technology 90
W
Windows applications key,
identifying 4
Windows logo key, identifying 4
Windows, passwords set in 79
wireless antennas 8
Wireless Assistant software 13
wireless certification label 10
wireless controls
action keys 13
HP Wireless Assistant
software 13
operating system 13
wireless icon 12
wireless light 13
wireless light, identifying 2
wireless module compartment,
identifying 8
wireless network (WLAN)
connecting 16
ENWW
corporate WLAN
connection 16
equipment needed 15
functional range 16
public WLAN connection 16
security 15
WLAN antennas, identifying 9
WLAN device 10, 12
WLAN label 10
writable media 42
WWAN antennas, identifying 9
WWAN device 17
Z
zooming TouchPad gesture 25
ENWW
Index
99