PEACE OF MIND — AT HOME AND ON THE GO. With Verizon SureResponse™ personal emergency response service, you and your family can feel confident and secure knowing help is just a call away. •P ersonalized emergency service 24 hours a day with the touch of a button. ureResponse Care Agents can access your •S location and personal information by GPS.1 • The security of knowing your SureResponse device is always connected to America’s most reliable high-speed wireless network. uickly connect with your local emergency •Q responders, loved ones, local businesses and more. • Customizing your authorized contacts, personal history and location information is simple. SureResponse2 Contract Term Monthly Call Access 2 years 3000 $ Monthly Call Allowance 60 minutes Per-Minute Rate After Allowance 45¢ Calls to the SureResponse Care Center are free and do not count against your monthly allowance. Monthly allowance is decremented by convenience calls; minutes begin once the convenience call is connected to the call recipient and the Care Agent disconnects. To learn more, visit verizonwireless.com/sureresponse 1Location availability is based on network coverage. Network details and coverage maps are available at verizonwireless.com 2SureResponse is not eligible as part of a Share Everything Plan. Page 1 of 2 ©2012 Verizon Wireless SURRSPINDPOD0912EN A Verizon Safeguards Product Peace of mind—wherever you go: The SureResponse device is stylish, compact and water resistant. It is ideal for any lifestyle and any life scenario. It has a display to view time, a built-in speakerphone and up to one week of standby battery life between charges. It’s easy to use on the go with the included wrist strap, belt clip, lanyard (for wearing as a pendant), and travel charger. SureResponse docking station charger for the home: The SureResponse System comes with a docking station that charges the device and includes a pre-installed battery backup in case of power failure and a paging feature for devices misplaced in the home. wrist strap lanyard belt clip travel charger SureResponse docking station charger SureResponse is provided by Verizon Wireless (VAW) LLC One Verizon Way Mail Code VC61N037 Basking Ridge, NJ 07920 Note: Using the SureResponse Online Caregiver Portal is not required. SureResponse Care Agents also have this information. Page 2 of 2 ©2012 Verizon Wireless SURRSPINDPOD0912EN Get a customized experience with the SureResponse Online Caregiver Portal: • Add, remove and update lists of caregivers. • Authorize caregivers to locate your device. • Receive alerts about your device. • Call your device (calls are connected by a SureResponse Care Agent). • Enter personal information for emergency responders.