HP 4400ca Maintenance and Service Guide

HP Slate⁷ Extreme Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2013
Document Part Number: 741952-001
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the tablet, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 3
3 Illustrated parts catalog .................................................................................................... 5
Locating the serial number, product number, and model number .................................................... 5
Tablet major components .......................................................................................................... 6
Miscellaneous parts .................................................................................................................. 7
Sequential part number listing .................................................................................................... 7
4 Removal and replacement preliminary requirements ........................................................ 9
Tools required ......................................................................................................................... 9
Service considerations .............................................................................................................. 9
Plastic parts .............................................................................................................. 9
Cables and connectors .............................................................................................. 9
Grounding guidelines ............................................................................................................. 10
Electrostatic discharge damage ................................................................................. 10
Packaging and transporting guidelines ....................................................... 11
Workstation guidelines .............................................................. 11
5 Removal and replacement procedures ............................................................................ 13
Tablet component replacement procedures ................................................................................ 13
Back cover ............................................................................................................................ 13
Battery .................................................................................................................................. 15
Speakers ............................................................................................................................... 16
Rear-facing webcamera .......................................................................................................... 18
I/O board ............................................................................................................................. 20
Front-facing webcamera ......................................................................................................... 21
Antenna board ...................................................................................................................... 23
System board ........................................................................................................................ 24
v
6 Specifications .................................................................................................................. 28
7 Backing up and recovering your data ............................................................................. 29
Updating apps, widgets, and the operating system .................................................................... 29
Back up and reset .................................................................................................................. 29
Factory data reset .................................................................................................................. 30
8 Power cord set requirements .......................................................................................... 31
Requirements for all countries .................................................................................................. 31
Requirements for specific countries and regions ......................................................................... 31
9 Recycling ........................................................................................................................ 33
Index ................................................................................................................................. 34
vi
1
Product description
Category
Description
Product Name
HP Slate⁷ Extreme Tablet
Processor
NVIDIA® Tegra® 4 quad core A15 1.80-GHz processor
Panel
7.0-in, high-definition (HD), liquid crystal display (LCD) with light-emitting display (LED)
backlight (1280×800), high-speed, 10-point capacitive DirectTouch TouchScreen display
panel, 2.0-mm tip, passive stylus included
Graphics
NVIDIA graphics
Memory
Supports 1.0-GB DDR3L-1600-MHz, 12.8-GB/second system memory
Mass storage
Supports a 16.0-GB eMMC solid-state drive
Audio and video
Beats Audio
One microphone
Front-facing stereo speakers with unique bass reflex port and Tegra StudioNote
audio processing
5.0-MP auto-focus, instant HDR, rear-facing webcamera
VGA front-facing webcamera
Sensor
9-axis (gyro, accelerometer, compass)
Ambient light sensor for backlight control
GPS/GLONASS
Proximity
Wireless networking
Integrated wireless option: 802.11b/g/n with one antenna
Bluetooth: 4.0 EDR
External expansion
Integrated micro SD Card Reader expandable to 64-GB
Ports
●
Audio: headphone/microphone combo jack
●
Micro SD Card Reader
●
Micro USB
Power requirements
Support for 4100-mAhr, Li-ion battery, USB charging (non-removable)
Support for 5V 2A AC adapter with DC plug and localized cable plug support
1
2
Category
Description
Operating system
Preinstalled: Android 4.2.2
Serviceability
End user replaceable part: AC adapter
Chapter 1 Product description
2
External component identification
Item
Component
Item
Component
(1)
Micro USB 2.0 port
(6)
Speakers
(2)
Micro HDMI port
(7)
Micro SD Card Reader slot
(3)
Audio-out (headphone)/Audio-in
(microphone) jack
(8)
Volume control buttons (2)
3
4
Item
Component
Item
Component
(4)
Power button
(9)
Pen holder
(5)
Front-facing webcamera
Chapter 2 External component identification
3
Illustrated parts catalog
Locating the serial number, product number, and
model number
The serial number and product number of your tablet are located on the left edge of the tablet. The
model number of your tablet is located on the back of your tablet. You may need the information when
you travel internationally or when you contact support.
Locating the serial number, product number, and model number
5
Tablet major components
6
Item
Component
Spare part number
(1)
Back cover (includes six magnets attached with double-sided adhesive)
743202-001
(2)
Battery, 4100-mAh, USB-charging (includes cable)
743203-001
(3)
Rear-facing webcamera (includes cable)
743885-001
(4)
Speaker Kit (includes left and right speakers and cables)
745161-001
(5)
I/O board
745165-001
I/O Hardware Kit (not illustrated, includes I/O board bracket, grounding pad, and
shield tape)
745164-001
(6)
Front-facing webcamera
743884-001
(7)
Antenna board (includes WLAN and GPS antenna cables and transceiver)
745162-001
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
(8)
System board equipped with graphics subsystem with UMA memory and 16-GB
eMMC hard drive (includes microphone and sensor board)
743207-001
(9)
7.0-in, HD, LED, TouchScreen, display panel assembly (includes display
panel cable and TouchScreen cable)
743205-001
Miscellaneous parts
Component
Spare part number
5V 2A AC adapter:
For use only in Argentina
751546-001
For use only in Australia
747662-001
For use only in Europe
747654-001
For use only in India
751547-001
For use only in North America
743201-001
For use only in the People's Republic of China
747664-001
For use only in South Korea
747663-001
For use only in the United Kingdom
747655-001
Digitizer pen
745159-001
HP Slate⁷ Extreme equipped with graphics subsystem with UMA memory and 16-GB
eMMC hard drive
743886-001
HP Slate⁷ Extreme Advanced Cover
745160-001
Screw Kit
743206-001
USB extension cable
743204-001
Sequential part number listing
Spare part number
Description
743201-001
5V 2A AC adapter for use only in North America
743202-001
Back cover (includes six magnets attached with double-sided adhesive)
743203-001
Battery, 4100-mAh, USB-charging (includes cable)
743204-001
USB extension cable
743205-001
7.0-in, HD, LED, TouchScreen, display panel assembly
743206-001
Screw Kit
Miscellaneous parts
7
8
Spare part number
Description
743207-001
System board equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive
(includes microphone and sensor board)
743884-001
Front-facing webcamera (includes cable)
743885-001
Rear-facing webcamera (includes cable)
743886-001
HP Slate⁷ Extreme equipped with graphics subsystem with UMA memory and 16-GB
eMMC hard drive
745159-001
Digitizer pen
745160-001
HP Slate⁷ Extreme Advanced Cover
745161-001
Speaker Kit (includes left and right speakers and cables)
745162-001
Antenna board (includes WLAN and GPS antenna cables and transceiver)
745164-001
I/O Hardware Kit (includes I/O board bracket, grounding pad, and shield tape)
745165-001
I/O board
747654-001
5V 2A AC adapter for use only in Europe
747655-001
5V 2A AC adapter for use only in United Kingdom
747662-001
5V 2A AC adapter for use only in Australia
747663-001
5V 2A AC adapter for use only in South Korea
747664-001
5V 2A AC adapter for use only in the People's Republic of China
751546-001
5V 2A AC adapter for use only in Argentina
751547-001
5V 2A AC adapter for use only in India
Chapter 3 Illustrated parts catalog
4
Removal and replacement
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screw driver
●
Phillips P0 screw driver
●
Plastic case utility tool
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the tablet, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the tablet.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Tools required
9
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the tablet when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines
11
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
12
Material
Use
Voltage protection level
Antistatic plastics
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Chapter 4 Removal and replacement preliminary requirements
5
Removal and replacement
procedures
Tablet component replacement procedures
CAUTION: Tablet components described in this chapter should only be accessed by an authorized
service provider. Accessing these parts can damage the tablet and void the warranty.
This chapter provides removal and replacement procedures for authorized service provider only parts.
There are as many as 13 screws that must be removed, replaced, and/or loosened when servicing the
tablet. Make special note of each screw size and location during removal and replacement.
Back cover
Description
Spare part number
Back cover (includes six magnets attached with double-sided adhesive)
743202-001
7.0-in, HD, LED, TouchScreen, display panel assembly (includes display panel cable and
TouchScreen cable)
743205-001
Before disassembling the tablet, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
Remove the back cover:
Tablet component replacement procedures
13
CAUTION: Before turning the display panel assembly upside down, make sure the work surface is
clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage
to the display panel assembly.
1.
Place the tablet on a flat surface, display panel side down, with the SD Card slot and volume
control buttons toward you.
CAUTION: When inserting the plastic tool into the tablet as described in Step 2, make sure not
to insert the tool into the volume control buttons area. Failure to follow this caution can result in
damage to the tablet.
2.
Insert a thin, plastic tool (1) between the back cover and the display panel assembly. The first
insertion point should be near the front left corner of the tablet.
3.
Lift the top edge of the back cover (2) until it separates from the display panel assembly.
4.
Remove the back cover (3).
NOTE: When removing the back cover, verify that the six magnets are properly installed in the
locations indicated in the following illustration.
14
Chapter 5 Removal and replacement procedures
Reverse this procedure to install the back cover.
CAUTION: When installing the back cover, make sure the bottom edge, opposite the power button,
is the first edge installed. Failure to follow this caution can result in damage to the tablet.
Battery
Description
Spare part number
Battery, 4100-mAh, USB-charging (includes cable)
743203-001
Before removing the battery, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a
replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of
information. To prevent loss of information, save your work or shut down the tablet through Windows
before removing the battery.
Remove the battery:
1.
Unsolder the battery cables (1) from the system board.
NOTE: When installing the battery, the battery cables should be resoldered to the system board
connectors in the following order:
2.
●
Red battery cable solders to system board battery first (top) contact point
●
Green battery cable solders to system board battery second contact point
●
White battery cable solders to system board battery third contact point
●
Black battery cable solders to system board battery fourth (bottom) contact point
Release the speaker cable (2) from the routing channel built into the battery.
Battery
15
3.
Remove the battery (3).
Reverse this procedure to install the battery.
Speakers
Description
Spare part number
Speaker Kit (includes left and right speakers and cables)
745161-001
Before removing the speakers, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
5.
Remove the battery (see Battery on page 15).
Remove the speakers:
1.
Remove the shield tape (1) that covers the speaker cables.
NOTE: The shield tape is included in the I/O Hardware Kit, spare part number 745164-001.
2.
Unsolder the red (2) and black speaker cables (3) from the system board speaker connectors.
NOTE: When installing the left speaker, the red speaker cable should be soldered to the system
board speaker “positive” terminal. The black speaker cable should be soldered to the system
board speaker “negative” terminal.
3.
16
Remove the Phillips PM1.25×4.0 screw (4) that secures the left speaker to the
display panel assembly.
Chapter 5 Removal and replacement procedures
4.
Remove the left speaker (5).
5.
Unsolder the red (1) and black speaker cables (2) from the system board speaker connectors.
NOTE: When installing the left speaker, the red speaker cable should be soldered to the system
board speaker “positive” terminal. The black speaker cable should be soldered to the system
board speaker “negative” terminal.
6.
Remove the two Phillips PM1.25×4.0 screws (3) that secure the right speaker to the
display panel assembly.
NOTE: The screws that secure the right speaker to the display panel assembly include washers.
Make sure these washers are installed when installing the right speaker.
Speakers
17
7.
Remove the right speaker (4).
Reverse this procedure to install the speakers.
Rear-facing webcamera
Description
Spare part number
Rear-facing webcamera (includes cable)
743885-001
Before removing the rear-facing webcamera, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
5.
Remove the battery (see Battery on page 15).
Remove the rear-facing webcamera:
1.
Remove the shield tape (1) that secures the rear-facing webcamera cable to the
display panel assembly.
NOTE: The shield tape is included in the I/O Hardware Kit, spare part number 745164-001.
2.
18
Disconnect the rear-facing webcamera cable (2) from the system board.
Chapter 5 Removal and replacement procedures
3.
Detach the rear-facing webcamera (2) from the display panel assembly. (The rear-facing
webcamera is attached to the display panel assembly with double-sided adhesive.)
4.
Remove the rear-facing webcamera and cable.
Reverse this procedure to install the rear-facing webcamera.
Rear-facing webcamera
19
I/O board
Description
Spare part number
I/O board
745165-001
Before removing the I/O board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
5.
Remove the battery (see Battery on page 15).
6.
Remove the left speaker (see Speakers on page 16).
Remove the I/O board:
1.
Remove the shield tape (1) that secures the I/O board cable to the display panel assembly.
NOTE: The shield tape is included in the I/O Hardware Kit, spare part number 745164-001.
2.
Release the zero insertion force (ZIF) connector (2) to which the I/O board cable is attached, and
then disconnect the I/O board cable from the system board.
3.
Remove the three Phillips PM1.25×4.0 screws (3) that secure the I/O board bracket and I/O
board to the display panel assembly.
NOTE: The screws that secure the I/O board bracket and I/O board to the display panel
assembly include washers. Make sure these washers are installed when installing the I/O board
bracket and I/O board.
4.
20
Remove the I/O board bracket (4).
Chapter 5 Removal and replacement procedures
5.
Remove the I/O board (5).
Reverse this procedure to install the I/O board.
Front-facing webcamera
Description
Spare part number
Front-facing webcamera (includes cable)
743884-001
Before removing the front-facing webcamera, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
5.
Remove the battery (see Battery on page 15).
6.
Remove the left speaker (see Speakers on page 16).
Front-facing webcamera
21
Remove the front-facing webcamera:
1.
Remove the shield tape (1) that secures the front-facing webcamera cable to the
display panel assembly.
NOTE: The shield tape is included in the I/O Hardware Kit, spare part number 745164-001.
2.
Disconnect the front-facing webcamera cable (2) from the system board.
3.
Detach the front-facing webcamera (3) from the display panel assembly. (The front-facing
webcamera is attached to the display panel assembly with double-sided adhesive.)
4.
Remove the front-facing webcamera and cable.
Reverse this procedure to install the front-facing webcamera.
22
Chapter 5 Removal and replacement procedures
Antenna board
Description
Spare part number
Antenna board (includes WLAN and GPS antenna cables and transceiver)
745162-001
Before removing the antenna board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
5.
Remove the battery (see Battery on page 15).
6.
Remove the left speaker (see Speakers on page 16).
Remove the antenna board:
1.
Unsolder the antenna board cables (1) and (2) from the system board antenna connectors.
Antenna board
23
2.
Detach the antenna board (3) from the display panel assembly. (The antenna board is attached to
the display panel assembly with double-sided adhesive.)
3.
Remove the antenna board and cables.
Reverse this procedure to install the antenna board.
System board
Description
Spare part number
System board equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive
(includes microphone and sensor board)
743207-001
Before removing the system board, follow these steps:
24
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see Back cover on page 13).
Chapter 5 Removal and replacement procedures
5.
Remove the battery (see Battery on page 15).
6.
Remove the left speaker (see Speakers on page 16).
Remove the system board:
1.
Disconnect the following cables from the system board:
(1) Antenna board cables (must be unsoldered)
(2) Display panel cable
(3) TouchScreen ZIF connector and cable
(4) Front-facing webcamera cable
(5) I/O board ZIF connector and cable
(6) Rear-facing webcamera cable
(7) Right speaker
NOTE: The right speaker cable must be unsoldered from the system board. When installing the
system board, the red speaker cable should be soldered to the system board “positive” terminal.
The black speaker cable should be soldered to the system board “negative” terminal.
System board
25
26
2.
Detach the sensor board from the display panel assembly. (The sensor board is attached to the
display panel assembly with double-sided adhesive.)
3.
Remove the two Phillips PM1.75×5.0 screws (1) and the five Phillips PM1.0×5.0 screws (2) that
secure the system board to the display panel assembly.
Chapter 5 Removal and replacement procedures
4.
Remove the system board (3).
Reverse this procedure to install the system board.
System board
27
6
Specifications
Metric
U.S.
Width
20.0 cm
7.9 in
Depth
12.0 cm
4.7 in
Height
0.94 cm
0.37 in
Weight (lowest weight configuration)
0.32 g
0.71 lb
Dimensions
Input power
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be
rated at 100—240 V, 50/60 Hz.
NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable. The HP 5V 2A
adapter included with your tablet is recommended for charging the tablet.
Temperature
Operating
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity (non-condensing)
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating
-15 m to 12,192 m
-50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
28
Chapter 6 Specifications
7
Backing up and recovering
your data
Updating apps, widgets, and the operating system
HP recommends that you update your apps, widgets, and the operating system on a regular basis to
the latest versions. Updates can resolve issues and bring new features and options to your tablet.
Technology is always changing, and updating apps, widgets, and the operating system allows your
tablet to run the latest technology available. For example, older apps and widgets might not work well
with the most recent operating system.
Go to the Google Play store to download the latest versions of HP and third-party apps and widgets.
The operating system will download system updates automatically and notify you when it is ready to
install these updates. If you want to update the operating system manually, go to http://www.hp.com/
support.
Back up and reset
You can set preferences for backing up and restoring your data in case of loss.
1.
To access Settings, touch the All apps icon, and then touch Settings.
2.
Under PERSONAL, touch Back up & reset.
3.
Under BACKUP & RESTORE, select one or more of the following:
●
Back up my data—Select the check box to enable backing up app data, Wi-Fi
passwords, and other settings to Google servers.
●
Backup account—Select a Google account for backing up data.
●
Automatic restore—Select the check box to enable backed up settings and data to be
restored when an app is reinstalled.
Updating apps, widgets, and the operating system
29
Factory data reset
To reset all settings and delete all data on the device:
30
1.
To access Settings, touch the All apps icon, and then touch Settings.
2.
Under PERSONAL, touch Back up & reset.
3.
Under PERSONAL DATA, select Factory data reset, and then follow the onscreen instructions.
Chapter 7 Backing up and recovering your data
8
Power cord set requirements
The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the tablet meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the tablet is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet.
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Requirements for all countries
31
32
Country/region
Accredited agency
Applicable note number
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
COC
5
South Korea
EK
4
Sweden
CEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Chapter 8 Power cord set requirements
9
Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose
of the battery in general household waste. Follow the local laws and regulations in your area for
battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
33
Index
A
AC adapter, spare part numbers
7, 8
antenna board
removal 23
spare part number 6, 8, 23
audio, product description 1
audio-in jack 3
audio-out jack 3
B
back cover
removal 13
spare part number 6, 7, 13
battery
removal 15
spare part number 6, 7, 15
buttons
power 4
volume control 3
C
cables, service considerations 9
Card Reader slot 3
connectors, service
considerations 9
D
digitizer pen, spare part number
7, 8
display panel assembly, spare part
number 7, 13
display panel, product
description 1
E
electrostatic discharge 10
equipment guidelines 12
34
Index
external expansion, product
description 1
F
front-facing webcamera
location 4
removal 21
spare part number 6, 8, 21
G
graphics, product description
grounding guidelines 10
guidelines
equipment 12
grounding 10
packaging 11
transporting 11
workstation 11
1
H
HDMI port 3
headphone jack 3
I
I/O board
removal 20
spare part number 6, 8, 20
I/O Hardware Kit, spare part
number 6, 8
J
jacks
audio-in 3
audio-out 3
headphone 3
microphone 3
M
mass storage device, product
description 1
memory module, product
description 1
microphone jack 3
microphone, product description
1
model name 1
O
operating system, product
description 2
P
packaging guidelines 11
pen holder 4
plastic parts, service
considerations 9
ports
HDMI 3
product description 1
USB 2.0 3
power adapter, spare part
numbers 7
power button 4
power cord, set requirements 31
power requirements, product
description 1
processor, product description 1
product description
audio 1
display panel 1
external expansion 1
graphics 1
mass storage 1
memory module 1
microphone 1
operating system 2
ports 1
power requirements 1
processors 1
product name 1
sensor 1
serviceability 2
video 1
wireless networking 1
product name 1
R
rear-facing webcamera
removal 18
spare part number 6, 8, 18
volume control buttons 3
W
webcamera
location 4
removal 18, 21
spare part numbers 6, 8, 18,
21
wireless networking, product
description 1
workstation guidelines 11
S
Screw Kit, spare part number 7
sensor, product description 1
service considerations
cables 9
connectors 9
plastic parts 9
serviceability, product description
2
Speaker Kit, spare part number 6,
8, 16
speakers
location 3
removal 16
spare part number 6, 8, 16
system board
removal 24
spare part number 7, 8, 24
T
tablet
major components 6
spare part number 7, 8
specifications 28
tablet cover, spare part number
7, 8
tools required 9
transporting guidelines 11
U
USB 2.0 port 3
USB extension cable, spare part
number 7
V
video, product description 1
Index
35