COLOR SCANNER
SETUP GUIDE
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
ii
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use Of Copyrighted Materials
Digital cameras and scanners, like photocopiers and conventional scanners, can be misused by improper copying of
copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain
circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to
be responsible and respectful of the copyright laws when using digital cameras and scanners.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON
SoundAdvice is a service mark, ColorTrue and Expression are registered trademarks, and EPSON FaxAdvice is a
trademark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1999 by Epson America, Inc.
6/99
CPD 8873
Printed on recycled paper with at least 10% post-consumer content.
iii
Contents
SCANNING FOR PROFESSIONAL RESULTS
About Your Scanner
About Your Software
About Your Documentation
Warnings, Cautions, Notes, and Tips
System Requirements
Windows
Macintosh
Year 2000 Ready
Important Safety Instructions
SETTING UP YOUR SCANNER
Unpack Your Scanner
Choose a Good Place for Your Scanner
Install the SCSI Interface Board
Unlock the Scanner
Set the SCSI ID Number
Set the SCSI Terminator
Connect the Scanner to Your Computer
Power On Your System
Install the SCSI Software
If You’re Running Windows 95 or Windows 98. . .
If You’re Running Windows NT 4.0. . .
If You’re Using a Macintosh. . .
iv
1
1
2
3
4
5
5
6
6
7
9
10
11
12
13
14
15
16
17
17
18
19
22
Install EPSON TWAIN Pro
If You’re Running Windows. . .
If You’re Using a Macintosh. . .
Install the ISIS Driver
Install MonacoSCAN 2.6
If You’re Running Windows. . .
If You’re Using a Macintosh. . .
Install Adobe Photoshop 5.0 LE
If You’re Running Windows. . .
If You’re Using a Macintosh. . .
22
22
24
26
27
27
28
29
29
30
HOW TO SCAN
Scanning Tips
Selecting Resolution
Scaling (Resizing) Images
Batch Scanning
Selecting Your Scanner Driver
Recommended Settings
Step-by-Step Scanning Instructions
Placing Your Original Document
Beginning Your Scan
Scanning with EPSON TWAIN Pro
Scanning with LaserSoft SilverFast 4.0
31
32
32
33
33
33
34
35
35
36
36
39
v
vi
VIEWING YOUR ELECTRONIC MANUALS
Installing Adobe Acrobat Reader
If You’re Running Windows. . .
If You’re Using a Macintosh. . .
Copying a Manual to Your Hard Drive
Navigating a Manual
41
42
42
43
43
44
SETTING UP THE TPU AND ADF UNITS
Transparency Unit
Unpacking the Transparency Unit
Removing the Shipping Screws
Installing the Transparency Unit
Installing the Transparency Guide
Auto Document Feeder
Unpacking the Auto Document Feeder
Installing the Auto Document Feeder
45
45
46
47
48
49
50
50
51
PROBLEMS? NEED HELP?
Problems and Solutions
Setup Problems
Scanner Problems
Software Problems
Image Problems
Where To Get Help
EPSON Technical Support
Software Technical Support
55
55
56
57
58
59
62
62
63
INDEX
65
Scanning for
Professional Results
The EPSON® Expression® 836XL is a 36-bit, large-format professional scanner
designed to deliver superior results for artists, graphics professionals, and business
graphics users. Using EPSON’s ColorTrue® Imaging System, the scanner captures
images with amazing detail and accurate colors. Its 800 × 1600 dpi optical resolution
and tabloid-size scan bed (12.2 × 17.2 inches) let you scan incredibly sharp images
from practically any source. The scanner includes a state-of-the art PCI SCSI interface
board for use in a Windows® system or Macintosh.®
About Your Scanner
Your EPSON Expression 836XL scanner includes the following features:
■
Superior image quality with true optical resolution of 800 × 1600 dpi
■
36-bit color depth for capturing images with over 68 billion colors and
4,096 shades of gray
■
3.3 Dmax provides high dynamic range for accurate colors with subtle tones and
gradations, whether you’re working with transparencies or reflective art
■
Superior speed (approximately 10 seconds for the average 12 × 17-inch preview)
■
Unique auto focusing feature that lets you customize the focus position
■
Powerful batch scanning capability. Scan newspapers, X-rays, and books in one
pass and create different scan settings for each, or scan directly to files
■
Optional transparency adapter (TPU) and auto document feeder (ADF)
1
About Your Software
The EPSON Expression 836XL scanner includes these leading-edge applications for
professional-quality scans:
EPSON TWAIN Pro
Ideal general-purpose driver for scanning from hundreds of
applications. Includes Text Enhancement Technology (TET)
and Auto Area Segmentation (AAS) for better scans.
Pixel Translations® ISIS® driver (Windows only)
Industry-standard interface for high-performance document
scanning, either with or without the optional auto document
feeder.
If you have the standard version of the scanner, you also have the three applications
listed below:
LaserSoft® SilverFast® 4.0
Exclusive professional-quality scanning tool with powerful
features for controlling every aspect of your scan. Intuitive
interface lets even beginners achieve expert results.
Adobe ® Photoshop ® 5.0 LE
Edit your photos with this version of the ultimate imaging
application. Add special effects, overlay titles and captions,
restore old photos, and add many other creative
enhancements to your photographs.
MonacoSCAN™ 2.6
Create an ICC-compliant input profile for all color managed
applications. Includes an output profile for MatchPrint™
proofing when you create color separations with Adobe
Photoshop.
2
About Your Documentation
This guide includes instructions for setting up your scanner and software, installing
the optional TPU and ADF, and viewing your electronic manuals, plus scanning tips
and troubleshooting advice.
For instructions on using the optional equipment, see your EPSON Expression 836XL
User’s Guide in the Manuals folder on the EPSON Expression 836XL Scanning Tools
CD-ROM. Your electronic reference guide also provides scanner specifications and
additional troubleshooting and maintenance information.
For details on using the software, see the electronic EPSON TWAIN Pro User’s Guide,
ISIS Driver User’s Guide, or MonacoSCAN User’s Guide. These guides are located in
the Manuals folder on the EPSON Expression 836XL Scanning Tools CD-ROM.
The electronic manuals for Photoshop 5.0 LE and LaserSoft SilverFast 4.0 are located
on the CD-ROMs for those applications.
You must have Adobe Acrobat® Reader 4.0 installed on your
system before you can view the electronic manuals. If you
haven’t already installed Acrobat Reader, see page 42.
3
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you read your documentation:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your scanner.
Tips contain additional hints for great scanning.
4
System Requirements
The minimum system requirements for Windows and Macintosh are listed below.
For optimum performance, a faster processor and more memory are recommended. If
you are scanning high resolution images, you need more than the minimum available
hard disk space listed.
Windows
■
An IBM® compatible PC with a 486/66 MHz or faster processor, Pentium® or
higher for MonacoSCAN
■
Microsoft® Windows 95, Windows 98, or Windows NT® 4.0 (Service Pack 3)
■
16MB RAM for Windows 95 and Windows 98; 32MB RAM for Windows NT
(32MB RAM recommended for all systems)
■
50MB available hard disk space
■
PCI slot for the Adaptec® SCSI card (included with your scanner)
■
CD-ROM drive
■
Mouse or pointing device
■
VGA color monitor with 640 × 480 or higher resolution (a color monitor with a
resolution of 800 × 600 or higher recommended)
■
8-bit, 256-color display adapter card (24-bit display adapter card with millions of
colors recommended)
On-screen color and tone reproduction are subject to the
display capability of your computer system, including the
video card, monitor, and software. See the documentation for
these products for details.
5
Macintosh
■
PowerPC™ or higher processor including blue G3 (iMac™ is not supported)
running system 7.5 (system 8.1 or later recommended)
■
Macintosh standard SCSI interface or PCI slot for the Adaptec SCSI card
(included with your scanner)
■
16MB RAM (32MB RAM recommended)
■
50MB available hard disk space
■
CD-ROM drive
■
Mouse or pointing device
■
VGA color monitor with 640 × 480 or higher screen resolution (a color monitor
with a resolution of 800 × 600 or higher recommended)
■
8-bit 256-color display adapter card (24-bit display adapter card with millions of
colors recommended)
You cannot use a serial interface to connect the scanner.
On-screen color and tone reproduction are subject to the
display capability of your computer system, including the
video card, monitor, and software. See the documentation for
these products for details.
EPSON TWAIN Pro supports the Apple® ColorSync™ 2.5 color management
system and QuickTime.™ These extensions are automatically installed during the
EPSON TWAIN Pro installation.
Year 2000 Ready
Your EPSON scanner is Year 2000 Ready. However, be sure the other parts of your
computer system are also ready for the year 2000.
6
Important Safety Instructions
Read all of these instructions and save them for later reference. Follow all warnings
and instructions marked on the scanner.
■
Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill
liquid on the scanner.
■
Do not place the scanner on an unstable surface or near a radiator or heat source.
■
Do not block or cover the openings in the scanner’s cabinet. Do not insert objects
through the slots.
■
Use only the type of power source indicated on the scanner’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets
on the same circuit as photocopiers or air control systems that regularly switch on
and off.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the scanner, make sure the total ampere rating
of the devices plugged into the extension cord does not exceed the cord’s ampere
rating. Also, make sure the total ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
■
Do not attempt to service the scanner yourself.
■
Unplug the scanner and refer servicing to qualified service personnel under the
following conditions:
If the power cord or plug is damaged; if liquid has entered the scanner; if the
scanner has been dropped or the cabinet damaged; if the scanner does not operate
normally or exhibits a distinct change in performance. Do not adjust controls that
are not covered by the operating instructions.
7
8
Setting Up Your
Scanner
Setting up your scanner is easy—just follow the simple steps in this book in the order
listed below.
1. Unpack and choose a place for your scanner.
2. Install the SCSI interface board (if necessary).
3. Unlock the scanner.
4. Set the SCSI ID number.
5. Connect the scanner to your computer.
6. Power on your scanner, then power on your computer.
7. Install the SCSI software and scanner software.
8. Install MonacoSCAN, LaserSoft SilverFast 4.0, and Adobe Photoshop 5.0 LE
(optional).
9. Install Adobe Acrobat Reader if it’s not already on your system. View your
electronic manuals.
9
Unpack Your Scanner
Remove the scanner from the box, then remove the packing material from your
scanner. Save the packaging in case you need it later. Your EPSON Expression 836XL
comes with these items:
EPSON Expression 836XL
Scanning Tools CD-ROM
Adobe Photoshop 5.0 LE
CD-ROM*
scanner
LaserSoft SilverFast 4.0 CD-ROM
(Quick Start Guide is located in
CD-ROM case)*
PCI SCSI interface board
IT8 target*
power cable
document guides and pins
SCSI cable
*Included only with the standard version of the scanner.
10
Choose a Good Place for Your Scanner
Here are some points to consider:
■
Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate
properly.
■
Make sure to place the scanner where you can easily unplug the power cord, and
where the SCSI cable can reach your computer.
■
Keep the scanner away from direct sunlight and strong light sources.
■
Be sure there’s enough room behind the scanner for the cables, and above the
scanner so you can fully raise the document cover.
■
Avoid places subject to shocks and vibrations, or high or rapidly changing
temperatures and humidity.
11
Install the SCSI Interface Board
You must install your SCSI board before installing the scanner driver and software
applications.
If you have a Macintosh with a SCSI interface, or if you already have a SCSI board
installed in your PC, skip this section.
For additional installation information, see your computer
documentation.
1. Turn off the computer and any peripheral devices. Unplug any power cords; then
disconnect all cables from the back panel of your computer.
2. Remove the cover from your computer (or open up your Macintosh G3).
Static electricity can damage
electronic components.
Ground yourself before you
touch any of the computer’s
internal components by
touching an unpainted metal
surface inside the computer
case.
3. Remove the slot cover from an empty PCI
expansion slot in your computer. (Refer to
your computer documentation for
information about your PCI slots.)
4. Insert the interface board into the slot; then
secure it with the bracket screw.
5. Replace the computer cover and reconnect
all cables.
6. Continue with the following section, “Unlock the Scanner.”
12
Unlock the Scanner
Before connecting the scanner to
a power source, you must release
the transportation lock, located
on the left side of the scanner.
Use a coin or large flat-head
screwdriver to turn the
transportation lock screw to the
unlocked position, as shown.
Always lock the scanner before transporting it; otherwise, the
scanner may be damaged. Be sure the scanner lamp is in the
home position. To ensure this, always turn off the scanner
before locking the carriage. See your electronic EPSON
Expression 836XL User’s Guide for more information.
If you have the transparency
unit, you need to remove the
shipping screws before you
scan.
shipping
screws
See page 48 for more
information.
To avoid damaging the TPU, make sure you remove both of
the shipping screws.
13
Set the SCSI ID Number
The scanner is preset at the
factory to SCSI ID 2. If you need
to change this number, turn the
SCSI ID switch on the back
panel. Be sure to choose a unique
number that doesn’t conflict with
the ID number of other SCSI
devices.
Don’t use SCSI ID 7, which is usually reserved for the
SCSI interface in the computer. SCSI ID 0 and 1 are also
not recommended, as these may be used for the hard
disk. If you select the asterisk (*), the scanner won’t work.
Use this setting when you need to prepare the scanner for
transportation. For more information on selecting an ID
number, see your electronic EPSON Expression 836XL
User’s Guide.
14
Set the SCSI Terminator
The scanner’s SCSI terminator is built in, with a switch to turn it on or off on the
scanner’s back panel. If the scanner is your only SCSI device or the last device in the
chain, leave the terminator turned ON (the default setting).
ON
OFF
SW
ON
OFF
SW
If the scanner is in the middle of a chain, turn the switch OFF.
ON
OFF
SW
15
Connect the Scanner to Your Computer
Make sure the scanner, computer, and any SCSI devices
connected to your computer are turned off. The scanner is off
when the P OPERATE button is out (not pushed down below
the surface of the front panel).
1. Locate the SCSI cable that
came with your scanner.
2. Squeeze the lock releases
on the lock connector
end of the SCSI cable and
plug the cable into either
SCSI connector on the back of
the scanner. The cable is secure
when both connector locks snap in.
3. Connect the pin end of the SCSI
cable to the SCSI port on your
computer or another SCSI device in the
chain and tighten the screws to secure the cable.
If you’re connecting multiple SCSI devices, the total length of
the SCSI bus (cables) must not exceed 19.7 feet (6 meters);
otherwise the system may not work properly.
Do not use an external terminator. For more information on
SCSI connections, see your electronic EPSON Expression
836XL User’s Guide.
4. Plug in the power cables for your computer, scanner, and other external SCSI
devices.
If you’re using Windows 95 or Windows 98, you can also
connect the scanner to your computer’s bidirectional parallel
port. Use a bidirectional parallel cable to connect to the
scanner’s parallel interface. See your Windows
documentation if you need help setting up your port.
16
Power On Your System
Always press the P OPERATE button
to turn on your scanner before you turn
on the computer. Otherwise, the
computer may not recognize your
EPSON scanner when you install your
software.
OPERATE button
READY
light
OPERATE
light
As the scanner initializes, the OPERATE light on the scanner’s
front panel comes on. After a few seconds, the READY light
comes on.
Install the SCSI Software
The EPSON Expression 836XL Scanning Tools CD-ROM includes the
Windows 95, Windows 98, Windows NT, and Macintosh drivers for your SCSI
board. You need to install the SCSI software for your system before you can use your
scanner.
Before you begin, make sure your SCSI board is installed, and your scanner is
attached to the computer.
If you have a Macintosh with a SCSI interface, or if you already have a SCSI board
installed in your PC, skip this section.
17
If You’re Running Windows 95 or Windows 98. . .
Depending on how your computer system was originally set up, you may be asked to
insert your Windows operating system CD-ROM during software installation. Please
have your Windows CD-ROM handy, in case it is needed.
1. Turn on your scanner first; then turn on your computer. A message appears
saying that your system has detected new hardware.
If your system doesn’t automatically detect the SCSI board,
run EZ-SCSI, a special Windows SCSI configuration utility.
Insert your EPSON Expression 836XL Scanning Tools
CD-ROM in your drive. Click Start, then click Run. Type
D:\Adaptec\Ezscsi\Setup in the textbox (where D: is your
CD-ROM drive), then click OK.
2. Click Next. You see the screen to the
right.
3. Make sure Search for the best driver
for your device is selected. Insert the
EPSON Expression 836XL Scanning
Tools CD-ROM in your drive, then
click Next.
4. When you see the screen to the right
prompting you for the location of the
driver, check Specify a location.
Then use the Browse function
to specify: D:\Adaptec\Win9x
(where D: is your CD-ROM drive).
18
5. When you see a screen indicating that
Windows is ready to install the best
driver for this device, click Next to
begin driver installation.
6. If your system stops installation to
request the file AIC78XX.MPD, use
the Browse function to go to
D:\Adaptec\Win9x (where D: is your
CD-ROM drive). Or, insert your
Windows operating system CD-ROM
and click OK to continue.
7. When you see a screen indicating that installation is complete, click Finish. The
Add New Hardware Wizard closes, and you return to the Windows desktop.
8. Verify that the scanner is listed in the Windows Device Manager. (Click Start,
Settings, Control Panel, then double-click the System icon. Select the Device
Manager tab and click SCSI Controllers. You should see your Adaptec PCI SCSI
Controller in the list.)
If You’re Running Windows NT 4.0. . .
Depending on how your computer system was originally set up, you may be asked to
insert your Windows NT CD-ROM during the scanner installation. Please have your
CD-ROM handy, in case it is needed.
Before you start, turn on your scanner, then turn on your computer.
1. Log onto Windows NT. After you see the Windows desktop icons, click Start,
Settings, Control Panel.
2. Double-click SCSI Adapters.
19
You see the dialog box on the right.
3. Click the Drivers tab. Then click the
Add button.
After a moment, you see the
Install Driver dialog box.
4. In the Manufacturers list, click
Adaptec.
20
5. In the SCSI Adapter list, click
Adaptec AHA-294X/AHA-394X or
AIC-78XX PCI SCSI Controller.
6. Click OK. If you see a prompt
to install the Windows NT
CD-ROM, insert it and
click OK. Or use the Browse
function to go to
D:\Adaptec\Win NT\Winnt\4_0
(where D: is your CD-ROM
drive).
The necessary driver files are copied to your hard drive, then you see a prompt to
restart your system.
7. Click Yes. Be sure to close any open windows to restart.
8. After the system restarts, log on again. Windows NT auto-detects the scanner.
9. To verify that the scanner was detected, click Start, Settings, Control Panel, SCSI
Adapters. Then click the Devices tab if necessary. You should see your Adaptec
PCI SCSI Controller in the list. Click OK to close the dialog box.
21
If You’re Using a Macintosh. . .
If you installed the SCSI board that came with the scanner in your Macintosh, you
need to install its driver software.
1. Turn on your Macintosh and disable any anti-virus programs.
2. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
3. Double-click the CD-ROM icon to open the CD-ROM window, then
double-click the Adaptec AVA-2903B Installer icon in the Adaptec folder.
4. At the first screen, click Install. The driver is installed.
5. When you see the message that installation was successful, click Restart.
Continue with the instructions in the next section to install EPSON TWAIN Pro so
you can test your scanner.
Install EPSON TWAIN Pro
Before you begin, make sure your SCSI board and SCSI driver are installed (if
necessary) and the scanner is connected to your computer.
If You’re Running Windows. . .
1. Turn on your scanner and wait for the READY light to come on. Then turn on
your computer and turn off any virus protection programs you’re using.
2. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
3. Click Start, Run, then use the Browse function to go to
D:\Epson\Epson TWAIN Pro\Disk1 (where D: is your CD-ROM drive). Select
Setup.exe and click Open, then click OK to run the installation program.
4. Follow the instructions on the screen to install EPSON TWAIN Pro and create
an EPSON Scanner program group.
22
5. After installing the software, click
Next to open the EPSON TWAIN
Pro Setup window.
6. If it’s not already selected, choose the
interface to which you connected the
scanner: SCSI or BiD Parallel.
Windows automatically detects your
SCSI ID.
7. If you’ve changed the SCSI ID, select
the new ID in the Port Id listbox.
If you’re using the parallel interface,
select one of the following as the Port Id setting:
Port 378 (for LPT1)
Port 278 (for LPT2)
Port 3BC (for LPT3)
8. To test your scanner setup, place a document face down on the document table
and close the scanner cover. Then click the Test button. After a moment, the
scanned image appears in the EPSON TWAIN Pro Setup window.
If the scanned image doesn’t appear, see “Problems and Solutions” for help.
9. Click OK to close the window. At the next screen, click Next to calibrate the
scanner to your screen. You see the Screen Calibration window.
before calibration
after calibration
10. Move the slider to the right or left until the shades of horizontal gray stripes
appear similar when viewed from a slight distance. They may not match exactly,
depending on your monitor. Then click OK to register the calibration setting.
23
You won’t need to change the screen calibration as long as
you continue to use the same display. If you need to
recalibrate your screen at a later time, select Screen
Calibration in the EPSON Scanner folder.
11. Click OK to exit the setup program.
You can now install any additional software that came with your scanner. See the
instructions for installing the ISIS driver (page 26), MonacoSCAN (page 27) and
Adobe Photoshop 5.0 LE (page 29).
For instructions on installing the SilverFast 4.0 driver, see the instructions that came
with the LaserSoft SilverFast CD-ROM.
If You’re Using a Macintosh. . .
1. Turn on your scanner and wait for the READY light to come on. Then turn on
your Macintosh and turn off any virus protection programs you’re using.
2. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
3. Double-click the CD-ROM icon to open the CD-ROM window, then
double-click the EPSON TWAIN Pro Installer icon in the TWAINPro 1.5.2
folder.
4. At the first screen, click Install. The program installs EPSON TWAIN Pro and
creates an EPSON Scanner folder on your hard drive.
5. When you see the message that installation was successful, click Quit.
6. Open the EPSON Scanner folder on your hard drive and double-click the
EPSON Screen Calibration icon. The EPSON Screen Calibration utility starts.
24
You see the Screen Calibration window.
before calibration
after calibration
7. Move the slider until the shades of the horizontal gray stripes appear similar.
View the screen from a short distance. The gray stripes will not perfectly blend
together; however, try to make the two tones match as closely as possible.
8. Click OK to register the calibration setting.
9. Click OK to exit the setup program, then restart your Macintosh.
You will not need to change the screen calibration again as
long as you continue to use the same monitor. If you need to
recalibrate your screen at a later time, select Screen
Calibration in the EPSON Scanner folder.
You can now install any additional software that came with your scanner. See the
instructions for installing MonacoSCAN (page 27) and Adobe Photoshop 5.0 LE
(page 29).
For instructions on installing the SilverFast 4.0 driver, see the instructions that came
with the LaserSoft SilverFast CD-ROM.
25
Install the ISIS Driver
The ISIS driver for the Expression 836XL is designed for high-performance OCR
scanning (Windows only), either with or without the optional auto document feeder.
You can use this driver with any application that supports ISIS drivers, such as Adobe
Acrobat Capture.®
Before you install the driver, make sure you install the application you intend to use it
with, and select the EPSON ISIS driver. Then follow these steps:
1. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
2. Click Start, Run, then use the Browse function to go to D:\ISISv193 (where D: is
your CD-ROM drive).
3. Select Setup.exe and click Open. Then click OK. You see the welcome dialog
box.
4. Click Next.
If you’re using Windows NT, you see a message about installing ASPI32. Select
Yes and click Next.
The driver files are installed.
5. When you see the Installation Completed message, click Finish.
If you’re using Windows NT, you see a message about installing the ASPI layer.
Click Continue, then click Reboot.
If you’re not using the driver with Acrobat Capture, open the following file for
information about installing the driver for other applications:
\WINDOWS\PIXTRAN\APPINSTL.WRI (Windows 95/98)
\WINNT\PIXTRAN\APPINSTL.WRI (Windows NT 4.0)
Follow the instructions in this file and the documentation that came with your
application program to configure and use the ISIS driver. The instructions cover
Caere® OmniPage® Pro, Xerox® TextBridge,® and several other applications.
For more information about using the driver and configuring Acrobat Capture, see
the electronic ISIS Driver User’s Guide.
26
Install MonacoSCAN 2.6
This utility lets you create a unique input profile for your scanner, which you can use
with all color-managed applications. If your scanner didn’t come with MonacoSCAN,
skip to page 31.
If You’re Running Windows. . .
1. Turn on your computer and make sure no applications are open.
2. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
3. Click Start, Run, then use the Browse function to go to D:\ MonacoScan 2.6
(where D: is your CD-ROM drive). Select Setup.exe and click Open. Then click
OK to run the installation program.
4. When you see the message about installing MonacoSCAN, click Yes. The install
program starts.
5. At the first installation screen, click Next. You see the software license agreement.
6. Read the agreement and click Yes.
7. Follow the instructions on the screen to complete the installation.
8. When you see the Setup Complete window, click Finish.
Follow the instructions in your online MonacoSCAN User’s Guide to use the program.
27
If You’re Using a Macintosh. . .
1. Start your Macintosh and turn off any virus protection programs you’re using.
2. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
3. Double-click the CD-ROM icon to open the CD-ROM window, if necessary.
Then open the MonacoSCAN 2.6 folder.
4. Double-click the MonacoSCAN 2.6 Installer icon. The MonacoSCAN title
screen appears.
5. Click Continue. You see the software license agreement.
6. Read the agreement and click Continue to accept it.
7. At the next window, click Install. Confirm the default program folder or change it
following the instructions on the screen.
8. Click Install. The installer creates the program folder and installs MonacoSCAN.
9. Click Quit.
Follow the steps in your electronic MonacoSCAN User’s Guide to use the program.
28
Install Adobe Photoshop 5.0 LE
To find out how to upgrade to the full version of Adobe Photoshop 5.0, see the
Acrobat file titled Upgrade.pdf on the Adobe Photoshop 5.0 LE CD-ROM (you
must have Acrobat Reader installed to view this file). If your scanner didn’t come with
Adobe Photoshop, skip to page 31.
If You’re Running Windows. . .
1. Insert the Adobe Photoshop 5.0 LE CD-ROM in your drive.
2. Click Start, Run, and then use the Browse function to go to D:\Photosle, where
D: is your CD-ROM drive. Select setup.exe and click Open, then click OK .
3. At the first installation screen, click Next.
4. Choose a country you are in and click Next. You see the License Agreement.
5. Read the agreement and click Accept to accept it.
6. Follow the instructions on the screen. When you see the User Information dialog
box, enter your name and company, and then enter the serial number (including
the hyphen) of your software exactly as it appears on the CD-ROM case. Then
click Next.
7. Follow the instructions on the screen to install the software and create a
Photoshop 5.0 Limited Edition program folder in your Adobe program group.
8. When installation is complete, click Finish, then restart your computer.
For more detailed installation instructions, see the Install file on the Adobe
Photoshop 5.0 LE CD-ROM.
29
If You’re Using a Macintosh. . .
1. Insert the Adobe Photoshop 5.0 LE CD-ROM in your drive.
2. Double-click the Adobe Photoshop 5.0 LE CD-ROM icon, then double-click
the Adobe Photoshop 5.0 LE folder.
3. Double-click the Install Photoshop® LE icon. You see the Adobe PhotoShop
5.0 LE Installer banner.
4. Choose the country you are in and click OK. You see the License Agreement.
5. Read the agreement and click Accept.
6. Follow the instructions on the screen until you see the registration screen. Enter
your name and company, and then enter the serial number of your software
(including the hyphen) exactly as it appears on the back of the CD-ROM case or
on the registration card. Click Next.
7. Follow the instructions on the screen to install the software and create an Adobe
Photoshop 5.0 LE folder on your hard disk.
8. When installation is complete, restart your computer.
For more detailed installation instructions, see the Install file on the Adobe
Photoshop 5.0 CD-ROM.
30
How to Scan
This section gives you an overview of the scanning process and some tips for getting
the best scan. It also includes step-by-step scanning instructions.
Scanning an image allows you to reproduce it many times with little or no loss of
quality. You can also enlarge, reduce, or change the color of the image without
affecting your original. As with most projects, planning ahead can save you time.
Scanning is a multi-step process, as shown in the following chart.
Select an image to scan
The type of image you’re scanning
determines what input setting you select in
your software.
Open your host application
This is the software application where
you’ll import your scanned image.
Select your scanner source
This is the scanner driver you’re using. Your
scanner comes with EPSON TWAIN Pro
and LaserSoft SilverFast 4.0.
Determine what the final output will be How you’re going to use your scanned
image determines some of the settings you
select.
Select the correct settings for your scan You can scan part of your image, adjust
colors, and scale your image.
Scan your image
Once you scan, your image appears in your
application window for use in your
document.
31
Scanning Tips
Getting the best scan possible depends on several factors, including the quality of your
original and the resolution you select. The better your original is, the better your scan
will be. While you can make some corrections in your scanning software, you’ll need
to do major photo retouching in a program such as Adobe Photoshop to correct or
mask problems such as a coffee stain on the original image.
Selecting Resolution
Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your
image contains. The best resolution for a scanned image depends on the type of image
you’re scanning and your final output device.
As a rule of thumb for most images except line art, use a scanning resolution that is
approximately one third of your output resolution. For example, use a scanning
resolution up to 100 dpi with a 300 dpi laser printer, and up to 200 dpi with a
600 dpi laser printer. For 1440 dpi ink jet printers, such as the EPSON Stylus®
COLOR series, use a scanning resolution of up to 300 dpi. Try a scanning resolution
of 240 dpi for 720 dpi printing.
Keep the following in mind when you choose a resolution:
32
■
The higher the resolution you select, the larger the resulting image file will be. For
example, an 8.5 × 11-inch original scanned at 300 dpi can produce a 24MB file.
The same original scanned at 72 dpi creates only a 1.3MB file. Large files take
longer to process and print, so consider the practical limitations of your computer
system and hard disk drive when selecting a resolution. To keep your file size
manageable, select the lowest possible resolution that gives acceptable quality. (If
your final output is for on-screen viewing, you can scan at 72 dpi and reduce your
file size.)
■
If you need to scan at a higher resolution, you can reduce the size of the resulting
image file by scanning only part of the image. For information about selecting
part of an image, see “Using Marquees” in your electronic EPSON TWAIN Pro
User’s Guide or the section on Prescanning in your electronic SilverFast
documentation.
Scaling (Resizing) Images
If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher
resolution rather than adjusting resolution in your application. Each time you modify
an image, you lose some image quality.
Keep in mind when you enlarge a small photo, such as 35 mm slides or wallet-size
photos, you’ll need to scan at a high enough resolution to retain your image quality,
but not so high that your file size is too large to be efficient.
Batch Scanning
You can use batch scanning to save time. Batch scanning allows you to scan several
images at once, or the same image with several different settings.
See “SilverFast Prescan Design” in your electronic SilverFast manual or “Creating
Multiple Marquees” in your electronic EPSON TWAIN Pro User’s Guide for more
information.
Selecting Your Scanner Driver
The scanner driver is what you select as the “source” in your application. This is the
software that allows your computer to communicate with your scanner. It also allows
you to select certain settings to optimize the scanned image.
The standard version of the EPSON Expression 836XL scanner comes with two
all-purpose drivers (EPSON TWAIN Pro and LaserSoft SilverFast 4.0) and a special
ISIS driver. Which driver you choose depends on what you’re scanning and what
application you’re using. Here are some guidelines:
■
If you’re using Adobe Photoshop to scan photographs, transparencies, or artwork,
LaserSoft SilverFast 4.0 is recommended.
■
If you’re using a different application for scanning photographs, transparencies, or
artwork, use EPSON TWAIN Pro.
■
If you’re scanning text for OCR (optical character recognition) or using the
optional auto document feeder, use EPSON TWAIN Pro or the ISIS driver.
33
“Beginning Your Scan” on page 36 shows you how to select a driver and settings. For
details on using EPSON TWAIN Pro, see your electronic EPSON TWAIN Pro User’s
Guide on your EPSON Expression 836XL Scanning Tools CD-ROM. For details on
using LaserSoft SilverFast 4.0, see the electronic documentation on the LaserSoft
SilverFast 4.0 CD-ROM.
Recommended Settings
Here are some recommended settings for different types of scans.
Scanning
resolution
for printing*
Image type
Recommended
application
Recommended
driver
Recommended
driver options
Photograph
Photoshop 5.0 LE
EPSON TWAIN Pro
or SilverFast 4.0
Filter: None or
Sharpen
300 dpi
Magazine
Photoshop 5.0 LE
EPSON TWAIN Pro
Filter:
Descreening
300 dpi
Newspaper
(text only)
OCR software
ISIS or EPSON
TWAIN Pro
Image Type:
OCR**
300 or
400 dpi***
Text for OCR
OCR software
ISIS or EPSON
TWAIN Pro
Image Type:
OCR**
300 or
400 dpi***
Text with
images
OCR or document
management
software
ISIS or EPSON
TWAIN Pro
Image Type: Line art 300 or
B/W option: Auto 400 dpi ***
Area Segmentation
Line art
Photoshop 5.0 LE
EPSON TWAIN Pro
or SilverFast 4.0
Filter: Sharpen
300 to 3200
dpi
Negative
transparency
(35 mm film)
Photoshop 5.0 LE
EPSON TWAIN Pro
or SilverFast 4.0
Original: Neg.
Transparency or
35 mm
300 to 3200
dpi
Positive
Photoshop 5.0 LE
transparency
(35 mm slides)
EPSON TWAIN Pro
or SilverFast 4.0
Original:
300 to 3200
Pos. Transparency dpi
* If your output is for on-screen viewing (for example, on a web page), select a resolution of 72 dpi.
** Automatically selects Text Enhancement Technology (TET) as your B/W option.
***If you are enlarging your image, you must manually change the resolution (dpi).
34
Step-by-Step Scanning Instructions
This section contains step-by-step instructions for scanning an image. Although the
Macintosh interface is shown, the Windows steps are the same.
Placing Your Original Document
1. Raise the scanner cover and place your document face down on the document
table. If you’re scanning a transparency, the optional transparency unit should be
installed (see page 48).
2. Position the document so
the horizontal and vertical
edges are carefully aligned
with the scales on the top
and right side of the
document table.
top corner of
document
3. Close the document cover
slowly. Be careful not to
move the document.
You can remove the document cover if you need to scan a thick
item—such as a photo in an album—that doesn’t fit under the
cover. For details, see “Scanning Oversized Documents” in your
electronic EPSON Expression 836XL User’s Guide.
35
Beginning Your Scan
Scans are always performed from within a host application (the application into which
you plan to import the scanned image or document). You have to start this
application before you can access your scanner software.
Once you’ve opened your application and selected your scanner driver, continue with
the instructions under “Scanning with EPSON TWAIN Pro” below or “Scanning
with LaserSoft SilverFast 4.0” on page 39. If you’re using the ISIS driver, see your
electronic EPSON Expression 836XL ISIS Driver User’s Guide.
Scanning with EPSON TWAIN Pro
1. Start your host application (for example, Adobe Photoshop 5.0 LE).
2. Select your scanner source. (Unless you change your source, you only need to do
this step once.)
For example, if you’re running Windows and using Adobe Photoshop 5.0 LE as
your host application, choose Select TWAIN_32 Source. In the Select Source
dialog box, select EPSON TWAIN Pro(32-bit). Then click Select.
If you have a Macintosh, click File, Import, Twain Select. In the Select a source
dialog box, choose EPSON TWAIN Pro and click OK.
The command you choose from the File menu differs from one
host application to another. With other host applications, you
might choose Acquire or Select Source instead of Import.
36
3. Open the scanner software.
For example, choose Import from
Photoshop 5.0 LE’s File menu.
In Windows, select TWAIN_32.
On a Macintosh, select
TWAIN_Acquire.
The EPSON TWAIN Pro main
window appears.
4. Choose the Document Source,
Image Type, and Destination.
Preview
button
For example, if you’re scanning a
photograph, select Flatbed as
Scan button
your Document Source, 24-bit
Color (Std) as your Image Type, and your printer as the Destination. (If your
printer isn’t listed, just select Inkjet Printer or Laser Printer as the Destination.)
5. Click the Preview button.
You see a preview of your scan in the
window that opens.
6. Click the
Auto Locate button to
automatically define the scan area
around the edges of your image. Or
adjust the scan area by positioning the
mouse pointer over any of the eight
boxes around the marquee’s edge and
dragging the box to resize the marquee.
Click the
Auto Exposure button to
automatically set the highlight and
shadow exposure.
37
Generally it’s a good idea to use the Auto Exposure button to
obtain the best settings for your scan. If you’re not satisfied with
the results, see the recommended settings on page 34, or see
your electronic EPSON TWAIN Pro User’s Guide for more
information about choosing settings.
If you need to remove color cast from your image, use the Gray
Balance Intensity feature. If you’re not scanning a flat document,
you’ll also need to adjust the focus position. See your electronic
EPSON TWAIN Pro User’s Guide for more information about
adjusting Gray Balance Intensity.
7. When you’ve finished making adjustments, click the Scan button.
The READY light on the front of the scanner flickers while it’s scanning. In a few
moments, a scanned image is imported into your host application’s window.
(If the READY light continues to blink, it may indicate an error condition. See
your electronic EPSON TWAIN Pro User’s Guide for more information.)
8. Click the close box to close the EPSON TWAIN Pro window and return to your
application.
Don’t leave photographs on the document table for long
periods of time; they may stick to the glass.
38
Scanning with LaserSoft SilverFast 4.0
LaserSoft SilverFast 4.0 provides a professional-quality interface between your
EPSON Expression 836XL scanner and the sophisticated imaging environment of
Adobe Photoshop. If your scanner didn’t come with SilverFast, skip to page 41.
1. Start Photoshop.
2. Choose Import from the File menu and select SilverFast (Epson). The
personalization dialog box appears.
3. Enter your name and company, and then enter the serial number of your software
exactly as it appears on the CD-ROM cover (using only capital letters).
4. Click OK. The SilverFast main window appears.
The first time you start
SilverFast, the ScanPilot™
window appears. You can
press the Start button to
have the ScanPilot walk you
through the basic scanning
steps.
toolbar
Start button
selection marquee
Prescan button
5. Click the Prescan button to preview your scan. You see the preview on the right
side of the main window.
6. Click and drag the selection marquee to the edges of your image to define the scan
area.
7. Under Image Type, select the kind of image you are scanning.
39
8. Click the
Auto Adjust button to automatically correct the highlight, shadow,
and midtones.
If you want to further optimize your image’s colors, brightness
and other characteristics, you can use SilverFast’s powerful
correction and filtering tools. For more information, see your
electronic LaserSoft SilverFast User’s Guide.
SilverFast automatically removes color casts from images. If you
want to retain the cast in an image (for example, if you want to
retain the red cast in a sunset), hold down the Shift key when
you click the Auto Adjust button.
9. When you’ve finished making adjustments, click the Scan RGB button.
The READY light on the front of the scanner flickers while it’s scanning. In a few
moments, the scanned image is imported into Photoshop 5.0 LE.
(If the READY light continues to blink, it may indicate an error condition. See
your electronic EPSON Expression 836XL User’s Guide for more information.)
Don’t leave photographs on the document table for long
periods of time; they may stick to the glass.
40
Viewing Your Electronic
Manuals
You always have easy access to your electronic manuals. If Adobe Acrobat Reader 4.0
is installed on your computer, you can open any of the Acrobat files in the Manuals
folder on your EPSON Expression 836XL Scanning Tools CD-ROM. Just open the
folder for the manual you want to view, then double-click the file (Acrobat files always
have a pdf extension).
Your EPSON Expression 836XL Scanning Tools CD-ROM includes the following
electronic manuals:
■
EPSON Expression 836XL User’s Guide (E836XL.pdf)
■
EPSON TWAIN Pro User’s Guide (TwainPro.pdf)
■
ISIS Driver User’s Guide (Isis.pdf)
■
MonacoSCAN User’s Guide (Monaco.pdf, included only with the standard version
of the scanner)
If you have the standard version of the scanner, you’ll find Acrobat files for electronic
manuals on your LaserSoft SilverFast 4.0 CD-ROM and Adobe Photoshop 5.0 LE
CD-ROM. You can also open these manuals by double-clicking the Acrobat file.
For some guidelines on viewing your electronic manuals using Adobe Acrobat Reader,
see “Navigating a Manual” on page 44.
To view your electronic manuals, you must install Adobe
Acrobat Reader 4.0, if you don’t already have it on your system.
41
Installing Adobe Acrobat Reader
Follow these instructions to install Adobe Acrobat Reader 4.0. If you have an earlier
version of Acrobat Reader on your system, you should uninstall it before you install
Adobe Acrobat Reader 4.0.
If You’re Running Windows. . .
1. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
2. Click Start, then Run.
3. Use the Browse function to navigate to your CD-ROM drive. Then go to the
Manuals\Acrobat Reader 4.0 folder.
4. Select Ar40eng.exe and click Open. Then click OK.
5. At the next screen, click Next. You see the License Agreement.
6. Read the agreement and click Accept.
7. Follow the instructions on the screen to install the software and create an Adobe
Acrobat program group on your computer.
8. When installation is complete, click OK.
42
If You’re Using a Macintosh. . .
1. Insert the EPSON Expression 836XL Scanning Tools CD-ROM in your drive.
2. Double-click the CD-ROM icon.
3. Double-click the Manuals folder, then double-click the Adobe Acrobat Reader
4.0 folder.
4. Double-click the Reader Installer icon. You see the Reader 4.0 Installer banner.
5. Click Continue. You see a screen describing the plug-ins that are installed with
Acrobat Reader. Click Install.
6. Follow the instructions on the screen to complete the installation.
7. When the installation is complete, click Quit.
Copying a Manual to Your Hard Drive
If you prefer to view the manuals from your hard drive instead of the CD-ROM, you
can copy them from the CD-ROM. The file names are listed on page 41.
43
Navigating a Manual
When you open an electronic manual, you’ll see this toolbar:
Show navigation pane
First page
Previous page
Last page
Next page
With Acrobat Reader, you have several ways to navigate through text:
■
Click on hot topics, which are usually underlined or displayed in a different color.
To find out if a topic is hot, move your cursor over it. If the cursor turns into a
pointing hand, the topic is hot—you can jump to it by clicking once.
■
Use the navigation pane on the left side of the screen to move quickly to the topic
of your choice. Click the show navigation pane icon on the toolbar to see the
bookmarks, if the manual has them. Some manuals only have a table of contents,
but you can also use this to navigate the manual if the chapter and section entries
are hot.
■
Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of
the document to move through a manual. (The box to the left of the scroll bar
displays the current page number.)
For more information, see your Acrobat Reader online guide.
44
Setting Up the
TPU and ADF Units
Two optional accessories are available for the EPSON Expression 836XL:
the transparency unit (B813102) and the auto document feeder (B813112 or
836XL-ADF). You can purchase these options from your reseller or from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral. Or visit our web site at www.epsonsupplies.com
(U.S. sales only).
Transparency Unit
The transparency unit (TPU) allows you to scan transparent materials—35 mm
slides, filmstrips, and film up to 11.4 × 16.5 inches (290 × 420 mm) in size. To switch
between scanning transparent materials and normal reflective (paper) documents,
simply insert or remove the reflective document mat that came with the unit.
This section explains how to install the TPU. For instructions on scanning
transparencies, using the film holders, and scanning normal documents with the
transparency unit installed, see your electronic EPSON Expression 836XL User’s
Guide.
45
Unpacking the Transparency Unit
Make sure all these items are included in the box with the TPU. Contact your
EPSON dealer if anything is missing or damaged.
transparency unit
35 mm slide holder
35 mm filmstrip holder
reflective document mat
transparency guide
medium format film holder
guide and adjust pins
4 × 5-inch film holder
46
Removing the Shipping Screws
To prevent damage during shipping, screws are attached to the TPU to secure its
lamp assembly. You must remove these screws before using the TPU.
To avoid damaging the TPU, make sure you don’t leave either
of the shipping screws in place when you use the unit.
1. Turn the TPU so the glass side
faces up.
storage
holes
2. Use a Phillips (cross head)
screwdriver to remove both
shipping screws from the holes
labeled CLAMP, as shown:
3. Install the screws in the storage
holes labeled STOCK between
the shipping holes.
Before transporting the scanner, turn it off, remove the TPU, and replace the
shipping screws in the outer holes labeled CLAMP. You must also lock the
transportation lock screw on the scanner before transporting it. (See your electronic
EPSON Expression 836XL User’s Guide.)
If you can’t replace the shipping screws, the TPU’s lamp
assembly may not be in its home position. Reattach the TPU to
the scanner, close the unit, and turn on the scanner. The lamp
assembly returns to its home position. Then turn off the
scanner, remove the TPU, and insert the screws.
47
Installing the Transparency Unit
1. Make sure the scanner is turned off.
Then unplug the power cable from the
scanner.
2. Remove the document cover by grasping
it beside the hinges and lifting it straight
up.
3. Align the TPU hinge pins with the
holes in the scanner, then lower the
TPU until the pins rest securely in the
holes.
4. Close the TPU.
To avoid damaging
the TPU, do not place
heavy objects on it.
5. Attach the TPU connector
to the option connector at
the back of the scanner.
Secure the connector using
the attached screws.
6. Plug the scanner back in
and turn it on.
48
Installing the Transparency Guide
Follow the steps below to install the transparency guide:
1. Lift the TPU.
2. If your scanner doesn’t
already have a guide pin and
adjust pin installed, insert
the guide pin and adjust pin
that came with the TPU.
Make sure the adjust pin’s
arrow faces the guide pin.
arrow
guide pin
adjust pin
3. Place the transparency guide
above the scanner’s document
table over the pins as shown. Make
sure the oval hole is on the right.
oval hole
49
You must install the
transparency guide to
ensure that your originals
are correctly positioned.
Otherwise, transparencies
may cover the calibration
area on the left side of the
glass and cause scanning
errors.
For more information, see your electronic EPSON Expression 836XL User’s Guide.
Auto Document Feeder
The auto document feeder (ADF) automatically loads multi-page documents into
your scanner. It is particularly useful for OCR (optical character recognition)
scanning or for creating an image database. You can load up to 30 pages in the ADF,
up to 11 × 17 inches (297 × 420 mm) in size.
Unpacking the Auto Document Feeder
Make sure that the following items are included in the ADF box. Contact your
EPSON dealer if anything is missing or damaged.
screwdriver
stopper
paper out support
50
installation screws
knobs
Installing the Auto Document Feeder
Before installing the ADF, be aware that it is large and heavy.
Clear a wide space around the scanner before unpacking and
installing the ADF. You may need to have someone help you
lift it.
1. Make sure your scanner is turned off, then
unplug the scanner’s power and interface
cables.
2. Remove your scanner’s document cover by
grasping it beside the hinges and lifting it
straight up.
3. Insert the installation
screws that came with
the ADF into the holes
in the back of the
scanner and secure them
with the enclosed
screwdriver, as shown.
4. Place the two knobs
included with the ADF
beside the scanner.
51
5. Place the ADF on the scanner, lining up the screws with the holes as shown:
.
The ADF is heavy, so you may need to have someone help
you lift it.
6. Twist the knobs onto the ends of the screws
and tighten them using the enclosed
screwdriver.
7. Attach the ADF’s connector to
the scanner’s option interface.
Secure the connection by
tightening the connector screws.
52
8. Peel off the backing from
the stopper and from the
paper out support
provided with the ADF.
Then attach the stopper
and paper out support to
the scanner as shown.
Insert the tabs on the
paper out support into
the slots at the right end
of the document table.
paper out
support
stopper
If the ADF misfeeds, first make sure the stopper and paper
out support are in place and correctly installed.
9. Close the ADF and reattach all the scanner cables. Then turn on the scanner.
Follow these guidelines when you place your document in the ADF:
Type of
document
Using the TWAIN driver
Using the ISIS driver
One-sided
document
Place the document stack face up,
bottom edge first. Use your software
to re-order the scanned pages.
Place the document stack face
down, top edge first. Use the
1 to N setting.
Two-sided
document
Place the document stack face up,
bottom edge first. Use your software
to rotate the “back side” pages.
Place the document stack face
down, top edge first. Use the
1 to N setting.
For additional instructions on scanning with the ADF, see your electronic EPSON
Expression 836XL User’s Guide.
53
54
Problems? Need Help?
This chapter gives you the basics for diagnosing and solving scanner problems.
For additional solutions, see the “Troubleshooting” sections of your electronic
EPSON TWAIN Pro User’s Guide and EPSON Expression 836XL User’s Guide. If
none of the suggestions solve your problem, see “Where To Get Help” on page 62.
Problems and Solutions
This section answers some of the most common questions about:
■
Setup problems
■
Scanner problems
■
Software problems
■
Image problems
55
Setup Problems
If your system doesn’t recognize
the scanner. . .
If your system doesn’t recognize
the SCSI board (Windows
only). . .
■
Make sure your scanner is on.
If you opened your host
application before you turned on
the scanner, close your application
and reopen it. If that doesn’t
work, restart your system.
■
Check the Plug and Play option
for your computer (Windows
only); it should be active.
■
Make sure your SCSI board is
installed correctly.
■
If the SCSI board is found,
but not the scanner, check
the SCSI terminator and ID.
Make sure the SCSI ID doesn’t
conflict with another SCSI device.
■
Check the SCSI cable connection
or try another cable.
■
Check the Plug and Play option
for your computer; it should be
active.
■
Make sure your SCSI board is
installed correctly. If it isn’t seated
firmly in the PCI slot, the
computer may not recognize it.
■
Run EZ-SCSI, a special SCSI
configuration utility for
Windows 95, 98, and NT. Insert
your EPSON Expression 836XL
Scanning Tools CD-ROM. Click
Start,
then click Run. Type
D:\Adaptec\Ezscsi\Setup (where
D: is your CD-ROM drive) and
click OK, then follow the
instructions on the screen. After
you restart your computer, your
system should recognize your
SCSI board.
56
If Expression 836XL doesn’t
appear in the Port Id dialog box in
the EPSON TWAIN Pro Setup
window (Windows only). . .
■
Make sure your system is correctly
cabled and terminated and there
are no conflicting SCSI IDs.
■
Go to Control Panels, System,
Device Manager. Double-click
the Unknown Devices icon.
Select Expression 836XL and
remove it from the system. Restart
your computer. Then reinstall the
scanner software.
If no image appears in the EPSON
TWAIN Pro Setup window when
you click the Test button
(Windows only). . .
■
■
Make sure your system is correctly
cabled and terminated and there
are no conflicting SCSI IDs.
Scanner Problems
If the OPERATE light doesn’t
come on or blinks slowly. . .
Check the scanner power cord.
Make sure the power cord is securely
plugged into the scanner and the
power outlet, and that the scanner is
turned on. Also, check that the
power outlet is working and provides
sufficient power for the scanner.
If the scanner doesn’t scan your
image. . .
■
Check your image source
setting. Make sure you selected
Expression 836XL if you are
using LaserSoft SilverFast 4.0, or
EPSON TWAIN Pro if you are
using EPSON TWAIN Pro.
■
Make sure that the SCSI
terminator is set up correctly. See
“Connect the Scanner to Your
Computer” on page 16 for details.
■
Run the scanner test (Windows
only) to make sure the scanner is
communicating with your
computer.
Make sure you have a document
face down on the document table.
57
If you installed a ZIP drive. . .
Your ZIP drive may be interfering
with your scanner. Disable the ZIP
drive in the System Device Manager
in the Windows Control Panel, then
try using your scanner.
■
Check your SCSI board
installation. Make sure that the
SCSI interface board is installed
correctly in your computer. See
page 12 for installation
instructions.
■
Check that your system recognizes
your scanner and SCSI board.
Check System Device Manager in
the Windows Control Panel. For
Windows NT 4.0, check the SCSI
Adapters dialog in the Windows
Control Panel.
■
Check for conflicts in your SCSI
ID setting, I/O address, the
interrupt setting for your SCSI
board, and other settings. For
information about the SCSI ID
setting, see page 14. For
information about choosing other
settings, see your computer
manual.
■
Check your image source setting.
Make sure you selected
Expression 836XL if you are
using LaserSoft or EPSON
TWAIN Pro if you are using
EPSON TWAIN Pro.
If you’re using the transparency
unit or auto document feeder. . .
■
Make sure the unit is correctly
installed and connected to the
scanner’s OPTION interface.
■
Make sure you’re selecting the
correct Document Source
(EPSON TWAIN Pro) or Image
Type (LaserSoft SilverFast) setting
for your image.
Software Problems
If you can’t open the scanner
driver. . .
■
58
Check the cable connecting
the scanner to the computer.
Also, make sure the scanner’s
P OPERATE light is on. The
scanner must be turned on before
you start your computer. If
necessary, turn on the scanner
and restart your computer.
If the scanner software doesn’t
work properly. . .
■
Make sure the system
requirements (for example, the
operating system version) are
correct for your software. See
page 5.
■
Check your computer’s memory.
See if the computer has enough
memory for your software. If
you’re running other software at
the same time, using RAM
resident programs, or have many
device drivers, the computer may
not have enough memory. (See
your software and computer
manuals.) If you’re scanning a
large image or scanning at a high
resolution, your computer may
not have enough memory to
process the image.
■
Check your software installation.
Make sure that your software is
correctly installed and set up. If all
else fails, uninstall your software,
then reinstall it.
Image Problems
If the file size is too big. . .
Adjust your scan settings. Try setting
at a lower resolution (dpi), or scan
only part of the image.
If you need to reinstall your
scanner software. . .
See the installation instructions
beginning on page 22.
59
If your scanned image is faint or has
gaps. . .
60
■
Check the brightness. Decrease the
software or driver’s brightness
setting.
■
Try adjusting the Gamma setting.
■
Check the condition of your original.
If the document is damaged, dirty, or
wrinkled, these imperfections will
show up in your scan.
If your scanned image is blurred or
distorted. . .
■
Check the position and condition of
your document. Make sure the
document is placed flat against the
scanner’s document table glass. If
only part of the image is blurred, part
of your document may be wrinkled
or warped.
■
Make sure the document table glass is
clean.
If the edges of the document are not
scanned. . .
Check the position of your source
document. Adjust your document’s
position so that the image is within the
glass area.
If your image scans at an angle. . .
Check the position of your source
document. It may be placed at an angle
on the document table. Align it so the
horizontal and vertical edges are
carefully aligned with the scales on the
top and side of the document table.
61
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
EPSON Forum on
CompuServe®
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
Automated telephone services
62
Service
Access
EPSON
SoundAdviceSM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.
EPSON FaxAdviceTM
Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.
To speak to a technical support representative, dial (310) 974-1970 (U.S.) or
(905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON Expression 836XL)
■
Product serial number (located on the back of scanner)
■
Computer configuration
■
Description of the problem
You can purchase genuine EPSON supplies and accessories from EPSON Accessories
at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only).
In Canada, please call (800) 873-7766 for dealer referral.
If you need help using another manufacturer’s software with
an EPSON product, see the documentation for that software
for technical support information.
Software Technical Support
Software
Telephone
Fax
EPSON TWAIN
Pro
(310) 974-1970
(800) 922-8911
(800) 922-8911 www.epson.com
fax-on-demand
system
Pixel
Translations ISIS
Driver
(408) 325-3800
(408) 232-9292 www.pixtran.com
LaserSoft
SilverFast 4.0
(941) 383-7496
Adobe
Photoshop 5.0
LE
Macintosh: (900)
555-3300
support@pixtran.com
(941) 387-7574 www.lasersoftint.com
lasersoft@earthlink.net
Windows: (900) 555-2200
$2.00 per minute
MonacoSCAN
Online and E-mail
(978) 749-9944
(206) 675-6137
fax-on-demand
system
www.adobe.com/
supportservice/custsupport/
techsupport.html
techdocs@adobe.com
(978) 749-9977 www.monacosys.com
63
64
Index
A
E
Accessories, 63
Adaptec SCSI board
installing, 12
software, installing, 17 to 22
ADF, see Auto document feeder
Adjust pin, 49
Adobe Acrobat Capture, 26
Adobe Acrobat Reader, 44
Adobe Photoshop LE, installing, 29 to 30
Auto Adjust button, 40
Auto document feeder, 50 to 53
Auto Exposure button, 37
Auto Locate button, 37
Electronic manuals, 41 to 44
EPSON
Accessories, 63
help, 62 to 63
EPSON TWAIN Pro
installing, 22 to 25
scanning with, 36 to 38
Exposure setting, 37, 40
EZ-SCSI, 18, 56
F
File size, 59
B
G
Batch scanning, 33
Blurred image, 60
Guide pin, 49
C
H
Cable length, 16
Calibrating your screen, 23 to 25
Connecting the scanner to your computer,
16
Help
EPSON, 62 to 63
software, 63
Highlight setting, 37 to 38, 40
Home position, 13
D
I
Destination setting, 37
Document cover, removing, 48, 51
Document position, 35, 61
Document Source setting, 37
Documentation, how to use, 3 to 4, 43
Driver, selecting, 33
ID number, SCSI, 14
Image quality problems, 59 to 61
Image Type setting, 37, 39
65
Installing
SCSI interface board, 12
software, 17 to 30
ISIS driver, installing, 26
L
LaserSoft SilverFast, 39 to 40
Lock, transportation, 13
M
Macintosh
installing SCSI board, 12
installing software, 24 to 25, 28, 30
system requirements, 6
Manuals, viewing electronic, 41 to 44
Marquee, setting scan area, 37, 39
MonacoSCAN, installing, 27 to 28
O
OCR scanning, 26, 34
OPERATE button and light, 17
Option connector, 48, 52
Optional equipment, 45 to 53
P
Paper out support, installing, 53
PCI SCSI interface board, installing, 12
PDF files, 41
Photographs
resolution, 32
scaling, 33
scanning, 34
Photoshop 5.0 LE, installing, 29 to 30
Power-on sequence, 17
Prescan, 39
Preview scanning, 37
66
Problems
image quality, 60 to 61
OPERATE light, 57
recognizing scanner, 56
scanning, 57 to 61
SCSI board, 56
software, 58 to 59
ZIP drive, 58
R
READY light, 17, 38, 40
Recommended settings, 34
Resizing images, 33
Resolution, choosing, 32, 34
S
Safety instructions, 7
Scaling images, 33
Scan area, defining, 37, 39
Scanner
options, 45 to 53
problems, 55 to 58
setting up, 9 to 30
Scanning
batch, 33
driver, selecting negative transparency, 34
OCR, 26, 34
photographs, 34
placing document, 35
process, 31
recommended settings, 34
resolution, 32
scaling, 33
text, 34
transparencies, 34
using EPSON TWAIN Pro, 36 to 38
using LaserSoft SilverFast, 39 to 40
ScanPilot, 39
Screen calibration, 23 to 25
Screws, shipping
scanner, 13
transparency unit, 13, 47
SCSI
configuring the SCSI board, 56
connecting cable, 16
ID number, 14, 57
installing interface board, 12
installing software, 17 to 22
setting terminator, 15
Service, 62 to 63
Settings, software, 34
Setup problems, 56 to 57
Shadow setting, 37, 40
SilverFast, 39 to 40
Software problems, 58 to 59
Software settings, 34
Software, installing
Macintosh, 24 to 25, 28, 30
Windows, 17 to 24, 29
Source, selecting, 33
Space requirements, 11
Stopper, installing, 53
Support, 62 to 63
System requirements, 5 to 6
Troubleshooting
image quality, 59 to 61
scanner operation, 57 to 58
setup, 56 to 57
software, 58 to 59
TWAIN Pro
installing, 22 to 25
scanning with, 36 to 38
U
Unlocking the scanner, 13
Unpacking the scanner, 10
V
Viewing electronic manuals, 41 to 44
W
Windows
installing software, 17 to 24, 26 to 27, 29
system requirements, 5
World Wide Web, 62, 63
Y
Year 2000, 6
T
Technical support, 62 to 63
Terminator, setting SCSI, 15
Text Enhancement Technology (TET), 34
Text, scanning, 34
Transparency unit
installing, 48
shipping screws, removing, 13, 47
transparency guide, installing, 49 to 50
unpacking, 46 to 47
Transparency, scanning, 34
Transportation lock, 13
67