LIVE STREAMING CAMERA
Detailed User Guide
GV-LS1
U
LYT2498-002A
Table of Contents
Camera.............................................................. 5
About drip-proof performance...............7
Before use......................................................... 7
After use............................................................ 7
Configuring the Camera Settings
Appropriate for Your Needs...............8
Example 1: Worried about your pet staying at
Preparation
Introduction
Introduction
Verifying the Accessories.......................4
Component Names and Functions........5
Flow of Connection/Setup....................10
Starting shooting............................................. 10
Connecting the Camera to Your
Computer...........................................11
Connecting the AC Adapter..................12
Configuring the Camera Settings
Appropriate for Your Needs.............13
Configuring the initial settings......................... 13
Changing the settings after changing the
home alone.................................................. 8
connection destination............................... 14
Example 2: Record birds coming to a feeder on
Configuring the Camera Settings........15
the balcony................................................... 9
Adjusting the clock.......................................... 15
Example 3: Live-stream a performance in a
studio............................................................ 9
Setting the user name and password............. 16
Selecting the Format of Images to be
Streamed/Saved................................17
Allowing You to Connect from Outside
(Monitoring Setting)..........................18
Obtaining a DDNS account............................. 18
Setting up the DDNS account......................... 18
Adding a camera driver's user........................ 19
Changing the Connection Destination...... 20
Establishing a wired connection to the access point....... 20
Connecting to the access point wirelessly (Wi-Fi).. 21
Connecting to a computer directly (Wi-Fi Direct)....23
Connecting Multiple Cameras..............24
Establishing a wired connection..........25
Inserting/Removing an SD Card......... 26
Inserting.......................................................... 26
Removing........................................................ 26
Approximate recording times.......................... 26
Compatible SD cards...................................... 26
Attaching/Removing the Battery..........27
Attaching......................................................... 27
Removing........................................................ 27
Charging.......................................................... 27
Connecting an External Mic................ 28
Connecting to the camera............................... 28
Attaching to the hot shoe................................ 28
Connecting the AV Cord...................... 29
2
Starting/Stopping recording............................ 30
Controlling from a Web Browser..........31
Logging in........................................................ 31
Setting Item List.................................... 39
"NETWORK"................................................... 39
"CAMERA"....................................................... 43
"MANAGE"...................................................... 44
Troubleshooting................................... 46
Connection...................................................... 46
Configuring the camera settings..................... 34
Setup............................................................... 47
Managing files stored on the SD card ("FILE
Use.................................................................. 49
MANAGEMENT" tab)................................. 35
Checking the message history ("STATUS" tab)
Error messages............................................... 50
Lamp Status List............................................. 52
Resetting to the factory settings..................... 53
Using "JVC CAM Control".....................37
Deleting (Resetting) the connection information
Installing "JVC CAM Control"........................... 37
................................................................... 53
Streaming images........................................... 37
Updating the firmware..................................... 54
Using the Mobile Terminal................... 38
Battery Pack (optional).................................... 54
Names of Apps for mobile terminals............... 38
Specifications....................................... 55
Installing the App for mobile terminals............ 38
Use
................................................................... 36
Preparation
Controlling the camera ("MONITOR" tab)....... 32
Introduction
Turning on/off the power................................. 30
Information
Use
Using the Unit Alone............................ 30
Information
3
Verifying the Accessories
If any item is missing or damaged, please contact your place of purchase or customer support.
Introduction
Camera
AC Adapter UIA312-0520
AC cord
Rear cover
Camera.
Connect it to the camera or pantilter when using with AC power. (
➭ page 12)
* Attach the AC cord.
Use it when connecting the AC adapter.
Attach this cover to rear of the camera when using the unit outdoor,
etc.
Attach the rear cover when you need the drip-proof mechanism.
The unit works without the cover for normal use.
LAN cable (cross)
Use it to connect the unit, computer, and access point (router).
Also used when you configure the initial settings.
Software CD-ROM
Use it to install the supplied software "JVC CAM Control". ( ➭ page
37)
Basic User Guide
Describes the basic operations, "Safety Precautions" and
"Cautions".
Please read the instructions carefully before use and operate
correctly as instructed.
• Purchase an SD card separately.
• When using the AC adapter overseas, use a commercially available conversion plug appropriate for the country
or region.
4
Component Names and Functions
Camera
Back
5
1
6
3
4
1
2
Introduction
Front
7
8
5
3
4
2
1 Internal mic (stereo)
Transmits/Records sounds coming through this mic
when no external mic is connected.
2Lens
Be careful not to touch directly or let anything come
into contact.
3 LED light
Works as a light in dark places. Turn on/off from a
browser. ( ➭ page 34)
4 Information lamp
Can be lit up to indicate the recording status, etc.
5 Camera sensor
Adjusts the white balance automatically. Make sure
that this sensor is not hidden behind any objects.
1 Reset button
Resets the network settings when you press and
hold this button with the tip of a paper clip or the
like for 3 seconds or longer while the AC adapter is
connected. ( ➭ page 53)
Use it e.g. if a wrong network setting has been
configured and a connection cannot be established.
2 LAN terminal
Connect a LAN cable to establish a wired
connection to the computer or access point (router).
( ➭ page 25)
3 Network mode switch
Switches the network mode. ( ➭ page 20)
DIRECT: To connect to a computer wirelessly (Wi-Fi)
WLAN: To connect to an access point (wireless LAN
router) wirelessly (Wi-Fi)
LAN(OFF): To establish a wired connection, or to
establish no wireless connection
4 Battery terminal
Connect a separately purchased battery pack (BNVG139U) e.g. when using outdoors. ( ➭ page 27)
5 SD card slot
Insert an SD card here to save recorded data to the
card.
For compatible cards, see page 26.
6 Mic terminal
Connect an external mic to transmit/record external
sounds. ( ➭ page 28)
7 DC connector
Connect the supplied AC adapter when using with
AC power. ( ➭ page 12)
8 AV connector
Connect a separately purchased AV cord to watch
videos being transmitted/recorded. ( ➭ page 29)
5
Top
Bottom
Introduction
1
2
3
4
1 Hot shoe
Mount camera accessories.
2 Record button
Starts recording. To stop, press this button again.
The lamp indicates the current status.
Off: Recording not in progress
Blinking: Recording in progress
Blinking quickly (for 2 seconds): Recording error
3 WPS button
Press and hold to connect wirelessly (Wi-Fi) in WPS
mode. ( ➭ page 21)
The lamp indicates the current status.
Lit up: Online
Off: Offline
Blinking: Being connected
4 Power button
Press and hold to power on. To power off, press and
hold this button again.
The lamp indicates the current status.
Off: Powered off
Lit up: Powered on
Blinking slowly: Setting being changed
Blinking rapidly: Battery being charged
*The shooting, WPS, and power buttons blink while
the camera is reset ( ➭ page 53).
6
1
1 Tripod mounting hole
Mount a separately purchased tripod.
About drip-proof performance
Before use
Introduction
Read the following and use the unit properly.
Malfunctions caused by incorrect usage are not covered by the warranty.
This unit is equipped with a drip-proof mechanism and complies with IEC Standard publication 529 IPX3. You can
use the unit with in the rain, snow, or under water spray.
This unit is not water-proof or dust-proof.
- Do not pour water directly.
- Do not pour water on the side or bottom surface.
- Do not pour water hotter than 40 ˚C or hot-spring water.
- Do not use the unit underwater.
To use the unit with drip-proof performance, you need the battery (sold separately).
After use
1 Attach the battery (sold separately).
2 Attach the rear cover firmly.
White line
• Attach the rear cover firmly until the white lines
on each side are not visible.
• Make sure there are no scratches or substances
(hair, thread, sand, dust, water, etc.) adhered to
the unit.
• If the cover or camera is scratched, stop using
and contact your nearest dealer.
Cautions
• Do not remove the rear cover while wet.
• The drip-proof mechanism works only when the rear
cover is attached.
• Wipe drops of water with a soft cloth and dry the
unit in well ventilated place avoiding direct sunlight.
• Turn the unit upside down to drain water around the
microphone.
• Wipe off the stains after removing any sand, etc. so
as not to scratch the unit.
• Do not wipe the unit with chemicals, soaps, neutral
detergents,alcohol, etc.
• Do not expose to salt water. If salt water splashed,
wipe the unit with soft, wet cloth.
Cautions
• Do not use a hot dryer to dry the unit; otherwise, the
drip-proof performance will be decreased.
• Do not leave the unit in extremely low temperature
or in high temperature over 40 ˚C (in direct sunlight,
inside a car on a hot day, near a heater, etc.);
otherwise, the drip-proof performance will be
decreased.
• Do not remove the rear cover or connect cables
while wet.
• Note that JVC KENWOOD Corporation bears no
responsibility for any loss of data by inundation.
• We recommend changing the drip-proof parts
once a year to maintain performance. Contact your
nearest dealer (charge basis).
7
Configuring the Camera Settings Appropriate for Your Needs
The unit can be used for various purposes. See the following examples for how to set up and use appropriately:
Introduction
Power?
• AC adapter ( ➭ page 12)
• Battery ( ➭ page 27)
Connection method?
• Wired connection ( ➭ page 20)
• Wireless (Wi-Fi) connection ( ➭
page 21)
Recorded data?
• Save to an SD card. ( ➭ page 17)
• Transmit in high quality. ( ➭ page 17)
Watch recorded data?
• Computer ( ➭ page 31)
• Smartphone ( ➭ page 38)
• Video streaming site ( ➭ page 37)
Connection destination?
• Computer ( ➭ page 23)
• Access point (wireless LAN router) ( ➭ page 21)
• Not connected ( ➭ page 30)
Example 1: Worried about your pet staying at home alone.
Setup
• Connect to the access point (wireless LAN router) via WiFi. ( ➭ page 21)
Setting
• Configure the DDNS setting to access via a
network. ( ➭ page 18)
Use
• Install the App beforehand to view on the
smartphone from outside the home. ( ➭ page 38)
8
Example 2: Record birds coming to a feeder on the balcony.
Setup
Setting
• Do not connect to the computer or access point
(router).
• Only records when the scene is changed. ("AUTO
REC") ( ➭ page 34)
Introduction
• Use the battery as the camera is set on a high shelf
by the window. ( ➭ page 27)
• Insert an SD card to save recorded data. ( ➭ page
26)
Use
• After recording, transfer the recorded data to a
computer and then play it. ( ➭ page 35)
Example 3: Live-stream a performance in a studio.
Setup
• Use up to three cameras to capture all members.
• Establish a wired connection to the access point
(router) to avoid noise. ( ➭ page 20)
• Set up an external mic in the center of the stage,
and connect it to the camera. ( ➭ page 28)
Setting
• Transmit in high quality. ( ➭ page 17)
Use
• Install the supplied software to stream the powerful
live performance switching the cameras. ( ➭ page
37)
• Use the video streaming site to stream the
performance worldwide. ( ➭ page 37)
In addition...
• Turn on the light in dark places ( ➭ page 34). Please enjoy a variety of usage!
9
Flow of Connection/Setup
Connect the unit to the computer, and configure the appropriate settings on a browser.
Starting shooting
1 Connect the camera to your computer via the supplied LAN cable. ( ➭ page 11)
To set up the camera, first connect it to your computer.
Preparation
2 Connect the AC adapter. ( ➭ page 12)
Connect the supplied AC adapter when the connections are complete.
3 Access the unit from a browser to configure the appropriate settings. ( ➭ page 13)
Set the password, image quality, connection destination, etc. Configuring the correct settings allows you to
view recorded data on a computer or smartphone.
• Attach an optional item if necessary.
Insert/Attach an SD card ( ➭ page 26), battery ( ➭ page 27), external mic ( ➭ page 28), and AV cord (
➭ page 29).
• See "Establishing a wired connection" (page 25) to connect the unit with the LAN cable.
10
Connecting the Camera to Your Computer
To set up the camera, first connect it to your computer.
Required operating environment
Browser: Internet Explorer 9 or later
1 Attach the LAN cable to the unit.
Preparation
2 Connect the camera to your computer via the LAN cable.
3 Set the network mode switch to "LAN(OFF)".
• If the network mode switch is set to [DIRECT] or [WLAN], the LAN terminal cannot be used.
• While the power is on, switching the network mode switch does not change the setting.
11
Connecting the AC Adapter
Connect the supplied AC adapter to the DC connector of the camera.
CAUTION
• Be sure to use the supplied AC adapter. Use of another AC adapter may cause a malfunction.
• Turn off the power before connecting/disconnecting the AC adapter.
Preparation
AC adapter (supplied)
12
Configuring the Camera Settings Appropriate for Your Needs
Access the unit from your computer to set the network, streaming, etc.
Required operating environment
Browser: Internet Explorer 9 or later
Configuring the initial settings
To configure the settings for the first time after
purchase, connect the camera directly to your computer
via a LAN cable.
Preparation
1 Connect the camera to your computer via the
LAN cable. ( ➭ page 25)
2 Press and hold the power button to power on.
The record button starts blinking. Wait until it stops
blinking and off.
3 Configure the network settings for the computer
as follows:
• IP ADDRESS
Other than 192.168.1.100 within the range of
192.168.1.2 to 192.168.1.254
(Example) 192.168.1.23
• SUBNET MASK
255.255.255.0
• To configure the settings only to start using the
unit, refer to "Configuring the Camera Settings"
(page 15), "Selecting a Format of Images to
be Streamed/Saved" (page 17), "Allowing You
to Connect from Outside (Monitoring Setting)"
(page 18), and "Changing the Connection
Destination" (page 20).
• To confirm all the settings, refer to "Setting Item
List" (page 39).
CAUTION
To restore the settings of your computer after
confirming the performance and completing the
settings, write down the current settings before
changing them.
4 Start Internet Explorer, and enter
"http://192.168.1.100:8000" in the address bar.
5 Enter the user name and password of the
administrator.
Initial setting: USERNAME "root", PASSWORD
"password".
If login is successful, the setup screen appears.
13
Changing the settings after
changing the connection destination
To change the settings after changing the connection
destination ( ➭ page 20), visit the following address.
If a wired connection ( ➭ page 20) is established
to the access point
http://(condigured IP address):8000
If a wireless (Wi-Fi) connection ( ➭ page 21) is
established to the access point
http://(camera's IP address):8000
Preparation
14
If a wireless connection ( ➭ page 23) is
established directly to your computer (Wi-Fi Direct)
http://192.168.1.1:8000
If multiple cameras are connected ( ➭ page 24)
http://(condigured IP address):8000
Configuring the Camera Settings
This section describes the settings necessary to use the unit. For the "MANAGE" settings not mentioned on these
pages, refer to page 44 .
Adjusting the clock
4 Click the "SET" button.
Adjust the internal clock. The time can be displayed
when videos are transmitted.
1 Select "COMMON SETTINGS" in "MANAGE".
If the sub settings are not displayed, click "+" on the
left of "MANAGE".
Preparation
2 Click the "SET" button on the right of "CLOCK
ADJUST".
3 Enter the date and time.
The time is set, and the "COMMON SETTINGS"
screen reappears.
• If an incorrect value is entered, "INVALID DATA
INPUT" appears. Check the entered value.
• If communication to the camera fails,
"COMMUNICATION ERROR OCCURRED"
appears. Check the connection.
• If "PROCESS FAILED" is displayed, check the
camera and computer.
15
Setting the user name and
password
4 Click the "SAVE" button.
The user name and password set at the time of
purchase are common across all the units of this
model. They should be changed as soon as possible
for security reasons.
1 Select "COMMON SETTINGS" in "MANAGE".
If the sub settings are not displayed, click "+" on the
left of "MANAGE".
Preparation
2 Click the "UPDATE" button on the right
of "CHANGE ADMINISTRATOR USER/
PASSWORD".
3 Enter "USERNAME", "PASSWORD", and
"PASSWORD (CONFIRM)".
Enter 1 to 32 characters for the user name, and
8 to 32 characters for the password. (1 byte
alphanumeric characters and symbols only)
16
The new user name and password have been set.
Selecting the Format of Images to be Streamed/Saved
This unit can output up to two lines of images. Set the output method and image quality appropriate for your needs.
For the "NETWORK" settings not mentioned on these pages, refer to page 39 .
1 Select "STREAM SETTINGS" in "NETWORK".
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
3 Select an option from "MAX FRAME RATE
(MotionJPEG)".
Preparation
2 Select an option from "STREAM 1/STREAM 2".
15 fps:
Outputs images at a rate of up to 15 frames per
second. Suitable for shooting fast-moving subjects.
7.5 fps:
Outputs images at a rate of up to 7.5 frames per
second. Suitable if the communication speed or
terminal's throughput is low.
Selectable only when "STREAM 1/STREAM2" is set
to "MotionJPEG(640x360)/NONE."
4 Click the "SAVE" button.
MotionJPEG(640x360)/NONE:
Select this to save recorded data inside the unit.
MotionJPEG (640x360) is used to control remotely
from a browser, etc.
MPEG-2 TS (720x480)/MotionJPEG (640x360):
Outputs low resolution data that can be used for
streaming, etc.
MPEG-2 TS (1920x1080)/MotionJPEG (640x360):
Outputs high resolution data that can be used for
streaming, etc.
The output image quality has been set.
17
Allowing You to Connect from Outside (Monitoring Setting)
To view images from outside, you normally need to obtain a global IP address or URL to access from a browser.
Entering the account of our DDNS service allows you to set these easily.
Obtaining a DDNS account
Access our website from a computer or smartphone for
provisional registration.
Preparation
1 Visit the following URL to register an account
provisionally.
https://dd3.jvckenwood.com/user/
Enter your e-mail address for the user name.
2 Receive the provisional registration mail
with your e-mail address, and visit the URL
described in the mail.
Provisional registration is complete.
Setting up the DDNS account
Set the user name and password used for provisional
registration on the unit. Follow the steps below within
three days of the provisional registration. If three days
or longer have passed, obtain an account again.
1 Select "MONITORING SETTINGS" in
"NETWORK".
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
2 Set "DDNS" to "ON", and enter "USERNAME"
and "PASSWORD".
3 Click the "SAVE" button.
The DDNS account has been set. (The definitive
registration)
• If you do not access the DDNS server for 1 year,
the registration expires.
18
Adding a camera driver's user
To access to the unit using the camera driver ( ➭ page
37), you need to set the user name and password
beforehand. (Up to four users can be registered.)
Initial setting: USERNAME "camuser", PASSWORD
"password".
They should be changed as soon as possible for
security reasons.
* Multiple users cannot view simultaneously.
Enter 1 to 32 characters for the user name, and
8 to 32 characters for the password. (1 byte
alphanumeric characters and symbols only)
4 Click the "SAVE" button.
Preparation
1 Select "MONITORING SETTINGS" in
"NETWORK".
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
3 Enter "USERNAME", "PASSWORD", and
"PASSWORD (CONFIRM)".
2 Click the "ADD" button.
The user has been registered.
• Select a user from "USER (JVC CAM driver)" and
click the "UPDATE" button to change the user
name and password of the user.
• Select a user from "USER (JVC CAM driver)" and
click the "DELETE" button to delete the user.
19
Changing the Connection Destination
If necessary, change the connection destination to the access point (wireless LAN router).
Establishing a wired connection to
the access point
1 Select "WIRED NETWORK" in "NETWORK".
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
CAUTION
Preparation
• For how to set the access point, refer to the
instruction manual, etc. of the access point.
• When multiple cameras are set up in the same
network, assign different IP addresses so that they
do not duplicate each other.
• If the network setting is set to "AUTO", the camera's
IP address is assigned automatically by the access
point. For values to be assigned, refer to the setting
screen, etc. of the access point.
• If the IP address of the unit is unknown, confirm the
displayed information of the PC application, Android
application or iOS application.
3 Click the "SAVE" button to save the settings.
2 Configure the following settings:
• IP ADDRESS
First three values separated by dot (.): Same as
those of the access point
Last value: Different from that of the access point
within the range of 1 to 254
(Example) If the access point is 192.168.1.1, set
192.168.1.2.
• SUBNET MASK
Same as the access point
(Example) 255.255.255.0
• DEFAULT GATEWAY
Same as the IP address of the access point
(Example) 192.168.1.1
• PRIMARY DNS
Same as the IP address of the access point
(Example) 192.168.1.1
• SECONDARY DNS
Blank
20
The settings to be configured on a browser have
been complete. Close the browser, and shutdown
the computer.
4 Press and hold the power button to power off.
5 Connect the camera to the LAN port of the
access point via the LAN cable. ( ➭ page 25)
6 Set the network mode switch to "LAN(OFF)".
7 Press and hold the power button to power on.
When the "WPS" button stops blinking and stays lit,
the connection is complete.
Connecting to the access point
wirelessly (Wi-Fi)
Using the WPS function
Searching and connecting to the
access point
1 Select "WIRELESS NETWORK" in "NETWORK".
Connect to the access point equipped with the WPS
function easily.
1 Press and hold the power button to power off.
2 Disconnect the LAN cable that connects the
camera to your computer.
3 Set the network mode switch to "WLAN".
5 Enable the WPS function of the access point.
(Example) Press the "WPS" button.
For how to enable the WPS function, refer to the
instruction manual of the access point.
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
2 Click the "SEARCH" button.
Preparation
4 Press and hold the power button to power on.
The record button starts blinking. Wait until it stops
blinking and off.
6 Press and hold the "WPS" button.
When the "WPS" button stops blinking and stays lit,
the connection is complete.
If no connection can be established within two
minutes, the "WPS" button turns off. Try again, or
set up manually.
3 Select an access point to connect to.
If your preferred access point is not in the list, click
the "SEARCH AGAIN" button.
It may not be found if there is a long distance or
interference.
21
4 Enter "PASSWORD".
Connecting manually
1 Select "WIRELESS NETWORK" in "NETWORK".
5 Click the "SAVE" button.
Preparation
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
2 Click the "MANUAL" button.
The settings to be configured on a browser have
been complete. Close the browser, and shutdown
the computer.
6 Press and hold the power button to power off.
7 Disconnect the LAN cable that connects the
camera to your computer.
3 Enter the information, and click the "SAVE"
button.
8 Set the network mode switch to "WLAN".
9 Press and hold the power button to power on.
When the "WPS" button stops blinking and stays lit,
the connection is complete.
The settings to be configured on a browser have
been complete. Close the browser, and shutdown
the computer.
4 Press and hold the power button to power off,
and disconnect the LAN cable that connects the
camera to your computer.
5 Set the network mode switch to "WLAN".
22
6 Press and hold the power button to power on.
When the "WPS" button stops blinking and stays lit,
the connection is complete.
Connecting to a computer directly
(Wi-Fi Direct)
Using the WPS function
Connecting manually
1 Press and hold the power button to power off.
1 Press and hold the power button to power off.
2 Disconnect the LAN cable that connects the
camera to your computer.
2 Disconnect the LAN cable that connects the
camera to your computer.
3 Set the network mode switch to "DIRECT".
3 Set the network mode switch to "DIRECT".
5 Establish a WPS connection on the computer.
For connection, refer to the instruction manual of the
device.
5 Connect to DIRECT-**JVCCAM via wireless LAN
of the computer.
• For connection, refer to the instruction manual of
the device.
• The password is "password" at the time of
purchase.
Preparation
4 Press and hold the power button to power on.
The record button starts blinking. Wait until it stops
blinking and off.
4 Press and hold the power button to power on.
The record button starts blinking. Wait until it stops
blinking and off.
6 Press and hold the "WPS" button.
When the "WPS" button stops blinking and stays lit,
the connection is complete.
If no connection cannot be established within two
minutes, the "WPS" button turns off. Try again, or
set up manually.
23
Connecting Multiple Cameras
To connect multiple cameras, configure the following settings.
1 Select "MONITORING SETTINGS" in
"NETWORK".
If the sub settings are not displayed, click "+" on the
left of "NETWORK".
4 Select "COMMON SETTINGS" in "MANAGE".
If the sub settings are not displayed, click "+" on the
left of "MANAGE".
Preparation
2 Change "PORT NUMBER" (1 to 65535) so that
the numbers do not duplicate between the
cameras.
(example)
camera1: 10080
camera2: 10082
camera3: 10083
3 Click the "SAVE" button.
24
5 Change "CAMERA NAME" so that the names do
not duplicate between the cameras.
6 Click the "SAVE" button.
Establishing a wired connection
When establishing a wired connection to the computer or access point, attach the supplied LAN cable as follows.
1 Set the network mode switch to "LAN(OFF)".
2 Connect the camera to your computer or the access point via the LAN cable.
Preparation
• If the network mode switch is set to [DIRECT] or [WLAN], the LAN terminal cannot be used.
• While the power is on, switching the network mode switch does not change the setting.
LAN cable (supplied)
Computer, etc.
25
Inserting/Removing an SD Card
Insert a separately purchased SD card to save recorded data to the card. The saved data can be deleted/
downloaded from a browser.
• Turn off the power before inserting/removing the SD card.
• The saved data can be played back by Windows Media Player 12 ( ➭ page 35).
Inserting
Compatible SD cards
Insert the card straight with the terminal side facing
right.
• Make sure that the write protect switch of the SD
card is not set to LOCK (writing protected).
Operation confirmed with the following SD cards.
Panasonic
Manufacturer TOSHIBA
SanDisk
Preparation
Video
Class 4 or higher compatible SD
card (2 GB)
Class 4 or higher compatible
SDHC card (4 GB to 32 GB)
Class 4 or higher compatible SDXC
card (48 GB to 64 GB)
(When recording with video
quality "UXP", Class 6 or higher is
recommended.)
Removing
• Using SD cards (including SDHC/SDXC cards) other
than those specified above may result in recording
failure or data loss.
• Not all SD card operations are guaranteed.
Some operations may not be performed due to
specification changes, etc.
• Do not touch the terminals of the SD card. Doing so
may cause data loss.
Push the card in once, and pull it out straight.
Approximate recording times
Mode
Capacity
4 GB
8 GB
16 GB
32 GB
48 GB
64 GB
UXP
20 min.
40 min.
1 hr. 20 min.
2 hr. 50 min.
4 hr. 10 min.
5 hr. 40 min.
XP
30 min.
1 hr.
2 hr.
4 hr.
6 hr.
8 hr. 10 min.
SP
40 min.
1 hr. 20 min.
2 hr. 50 min.
5 hr. 50 min.
8 hr. 30 min.
11 hr. 30 min.
EP
1 hr. 40 min.
3 hr. 30 min.
7 hr. 10 min.
14 hr. 40 min.
21 hr. 30 min.
28 hr. 50 min.
The above times are only intended as an approximate guide. They may be shorter depending on the recording
situation.
26
Attaching/Removing the Battery
The camera can run with the battery power only. When the battery (BN-VG139U) (sold separately) is attached,
videos can be transmitted/recorded even in places where the AC adapter cannot be used.
• Turn off the power before attaching/removing the battery.
• The following cannot be used while the battery is attached:
– LAN terminal, network mode switch
CAUTION
• Be sure to use a battery of our manufacture. If a battery not of our manufacture is used, the safety and
performance are not guaranteed.
• Charging may take time or may not be possible in places outside the operating temperature range.
Insert the battery deeply, and then slide it to the right
until it clicks.
Approximate charging times
Preparation
Attaching
Charging time
BN-VG139U (sold
separately)
6 hr. 10 min.
Approximate recording times
Actual
shooting
time
Removing
Slide the battery to the left, and pull it out toward you
while pushing in the lever below the battery.
BN-VG139U (sold
separately)
1 hr. 40 min.
Continuous
shooting
time
3 hr. 00 min.
Charging
Connect the adapter to the DC connector of the
camera, and turn off the power. Charging starts.
The power button of the camera blinks during charging.
The power button turns off when charging is complete.
27
Connecting an External Mic
Connect an external mic to record external sounds.
• Use the plug-in power type.
• Turn off the power before connecting/disconnecting the mic.
• Without an external mic, the internal mic can record ambient sounds.
• When the sounds are too loud or too low, change the "MIC LEVEL SETTING". ( ➭ page 43)
Preparation
Connecting to the camera
Mic (commercially available)
f3.5 mm stereo mic jack
Attaching to the hot shoe
1 Remove the hot shoe cover.
2 Attach the mic.
28
Connecting the AV Cord
Connecting to a TV or the like via an AV cord (sold separately) allows you to view images being recorded/
transmitted even without a computer or mobile terminal.
• Turn off the power before connecting/disconnecting the AV cord.
• Use the f3.5 mm 4-pole mini plug type.
Video input
(Yellow)
Audio input (L)
(White)
Audio input (R)
(Red)
Preparation
Video input
AV cord (sold separately)
TV, etc.
29
Using the Unit Alone
Insert an SD card and attach the battery, so you can carry and use the unit as a normal video camera. Set whether
to save recorded videos to the SD card or stream them wirelessly. ( ➭ page 39)
Turning on/off the power
Turning on the power
Press and hold the power button.
The record button starts blinking. Wait until it stops
blinking and off.
Turning off the power
Press and hold the power button again.
The power button turns off.
Starting/Stopping recording
Starting recording
Press the record button.
The record button blinks.
The button blinks quickly for 2 seconds if recording
cannot start. Check the SD card or unit settings.
Stopping recording
Press the record button again.
The record button turns off.
CAUTION
Use
30
• The power is automatically turned off if "AUTO
POWER OFF" is set to "ON", the unit runs with
the battery, and no operation is performed for 5
minutes. ( ➭ page 44)
• Recording stops automatically as it cannot be
performed for 12 or more consecutive hours.
Controlling from a Web Browser
You can control the unit from a web browser without installing additional software.
To watch a video via a network, "MONITORING SETTINGS" ( ➭ page 18) must be set.
Required operating environment
OS: Windows 7
Browser: Internet Explorer 9 or later
Logging in
Use "USERNAME" and "PASSWORD" of the
administrator ( ➭ page 16).
1 If the power is not turned on, press and hold the
power button to power on.
The record button starts blinking. Wait until it stops
blinking and off.
2 Start Internet Explorer, and enter "http://
(camera's IP address):80" in the address bar.
• If a wired connection is established, the factory
setting is that the camera's IP address is
Use
"192.168.1.100".
• If the camera is connected wirelessly, the
factory setting is that the camera's IP address is
assigned automatically by the access point. For
values to be assigned, refer to the setting screen,
etc. of the access point.
• To access the camera on the Internet, enter the
URL obtained via the DDNS service instead of
the camera's IP address. ( ➭ page 18)
3 Enter the user name and password of the
administrator.
Initial setting: USERNAME "root", PASSWORD
"password".
4 Click the "LOG IN" button.
If login is successful, the "MONITOR" screen
appears.
31
Controlling the camera ("MONITOR" tab)
Control the camera and view images on the "MONITOR" tab.
1
4
5
6
2
7
3
1Tab
Switch the display.
Use
"MONITOR"
Control the camera and view streamed images.
"FILE MANAGEMENT"
Delete video files stored on the SD card or
download them to your computer. ( ➭ page 35)
"STATUS"
Check the message history. ( ➭ page 36)
2 Control panel
Control the camera/electrical pantilter.
2 Electrical pantilter
While zooming is activated, Pan/Tilt the camera
in the direction you clicked.
3 "PRESET" buttons
Click the "1", "2", or "3" button to move the
camera to the position assigned to the respective
button.
4 "RETURN TO CENTER" button
Reset the pan/tilt position to return the camera to
the front.
5 "SAVE AS PRESET" button
Click this button and then the "1", "2", or "3"
button to preset the current camera position to
the respective button.
3 Message bar
Displays an error message, etc.
1
4 "LOG OUT"
Click this to log out.
5Status
Indicates the current status such as the remaining
battery power.
2
1
3
4
32
5
1 Zoom
You can change the zoom amount on the
"CAMERA SETTINGS" (page 43).
1 Zoom ratio
Displays the current zoom ratio.
2
3
4
5
6
2 Recording status
Indicates the camera status.
STANDBY: Recording not in progress
REC: Recording in progress
3 Recording mode
Recording mode: UXP, XP, SP, EP
4 SD card
Indicates that an SD card can be used.
5 Remaining recording time
Indicates the remaining recording time.
6 Power status
Indicates the power status.
(Green): Remaining battery: 60 % or more
(Green): Remaining battery: 50 to 60 %
(Yellow): Remaining battery: 40 to 50 %
(Yellow): Remaining battery: 30 to 40 %
(Red): Remaining battery: 20 to 30 %
(Red): Remaining battery: 0 to 20 %
7
8
Use
: Running with the AC adapter
7 Reload button
Update images.
8 Setting button
Displays the setting screen. ( ➭ page 34)
6 "STREAM SETTINGS"
Select a stream format.
7 Record button/Stop button
●: Start recording.
■: Stop recording.
CAUTION
• Recording stops automatically as it cannot be
performed for 12 or more consecutive hours.
33
Configuring the camera settings
Change the camera settings.
1
2
3
4
5
6
7
8
9
0
=
Use
1 "AUTO REC"
Turn on/off the "AUTO REC" function that records
only when the scene is changed.
When the setting is changed to "ON", the following
settings are automatically changed:
"BRIGHTNESS ADJUST": "AUTO"
"DIS/PAN TILTER": "OFF"
"LIGHT": "OFF"
While set to ON, you cannot start recording, pan/tilt
the camera, or change the "GAIN UP" setting. The
digital zoom is automatically adjusted to the optical
zoom range.
2"FOCUS"*
Change the focus setting.
"AUTO": Focuses automatically on the subject when
it moves or changes.
"FIXED": Fixes the current focus position.
3 "DIS/PAN TILTER"*
Select "OFF/ENABLED", "SOFT/DISABLED",
"MEDIUM/DISABLED", or "STRONG/DISABLED" for
the image stabilizer.
(example)
"OFF/ENABLED": DIS is set to off and the electronic
pantilter is enabled.
4 "BRIGHTNESS ADJUST"
Select "–6" to "+6" or "AUTO" for the brightness.
5 "SHUTTER SPEED"
Select "1/2" to "1/4000", or "AUTO" for the shutter
speed.
6 "WHITE BALANCE"
Select "AUTO", "FINE", "CLOUD", "HALOGEN",
34
"MWB" for the control that adjusts the camera's
color sensitivity to best suit the ambient
environment. "MWB" adjusts the white balance
based on the current image you imported by clicking
the "IMPORT" button. (Click the button with a white
sheet of paper shot in full screen.)
7 "VIDEO QUALITY"*
Select "UXP", "XP", "SP", or "EP" for the quality of
videos to be saved to an SD card. For recording
times in each mode, see page 26 .
8"LIGHT"
Select "OFF", "ON", or "AUTO" for the LED light
status.
9 "INFO LAMP"
Select "OFF" or "ON" for the information lamp.
0 "GAIN UP"*
Select "OFF", "ON", or "AUTO SLOW-SHUTTER" for
how to handle when the image is not bright.
- "DATE/TIME RECORDING"
Select "OFF" (Not recorded), "UPPER LEFT",
"UPPER RIGHT", "LOWER LEFT", or "LOWER
RIGHT" for the position where the date and time are
recorded.
= "DISPLAY SECOND"
Select "OFF" or "ON" for the second display for
"DATE/TIME RECORDING".
* Cannot be changed during shooting.
Managing files stored on the SD card ("FILE MANAGEMENT" tab)
Use the "FILE MANAGEMENT" tab to transmit/delete files stored on the SD card.
3
4
1
2
3"DELETE"
To delete a video file, first click this button. Then
click a thumbnail to display the delete confirmation
screen. To delete, click "YES".
2Thumbnail
After clicking "TRANSFER" or "DELETE", click
the thumbnail of the target file to be transferred or
deleted.
4 Page move
Click "PREVIOUS PAGE" or "NEXT PAGE" to switch
the thumbnail pages.
Use
1"TRANSFER"
To download a video file to your computer, first click
this button. Then click a thumbnail to display the
download screen on a browser.
Folder/File lists
Folders and files are stored in an SD card as follows.
Folders and files are created when necessary.
[JVCCAM_SD]
[EXTMOV]
[PRIVATE]
(Management Information)
( 管理情報 )
MOV_0001.MTS
MOV_0002.MTS
MOV_0003.MTS
[AVCHD]
[JVC]
(Video files with defective management information)
←(管理情報が壊れたファイル)
[BDMV]
[STREAM]
[XXXXX.MTS]
..
[BACKUP]
[CLIPINF]
[PLAYLIST]
[INDEX.BDM]
[MOVIEOBJ.BDM]
(Video File)
←(動画ファイル)
• Do not delete/move/rename folders and files.
• The saved data can be played back by Windows Media Player 12.
35
Checking the message history ("STATUS" tab)
Use the "STATUS" tab to check error messages or currently connected users. The "STATUS" tab is categorized
into "CAMERA", "NETWORK", and "LOG IN USER".
"CAMERA"
"LOG IN USER"
1
2
1
2
1 "LOGGED IN USERS"
Displays the logged in users.
2 "DISABLE" button
Select a target user from "LOGGED IN USERS" to
disallow connections from the user.
1Tab
Switch the display.
2 "ERROR INFO"
Displays the error history of the camera.
"NETWORK"
Use
1
2
1 "ERROR INFO"
Displays the network error history.
2 "SETTING INFO"
Displays the current settings.
36
Using "JVC CAM Control"
The supplied "JVC CAM Control" allows you to control multiple cameras.
Required operating environment
Operating System: Windows® 7 Home Premium (32-bit/64-bit, Pre-install, with SP1)
CPU: Intel® CoreTM 2 Duo 2 GHz or higher (Intel® CoreTM 2 Quad 2.66 GHz or higher when using MPEG-2 TS(HD))
RAM: 2 GB or more
Installing "JVC CAM Control"
1 Insert the supplied software CD-ROM into the
CD/DVD drive of your computer.
Installing the supplied camera driver allows you to use
this unit as a web camera. Use the distribution software
or website for the web camera such as Ustream
Producer (http://www.ustream.tv/producer) to stream
the images.
The camera driver and "JVC CAM Control" are installed
simultaneously.
Cameras may not work properly when connecting
wirelessly. In this case, connect the unit with the LAN
cable.
Use
2 Click "JVC_CAM_Control_1.0.0.0 (JVC_CAM_
Control_1.0.0.0.exe)" on the auto play window.
• If the auto play window does not appear, doubleclick the "JVC_CAM_Control_1.0.0.0 (JVC_CAM_
Control_1.0.0.0.exe)" icon in the software CDROM.
• Follow the on-screen instructions to finish the
installation.
• If the user account control window appears, click
"Yes".
• 2 icons will appear on your desktop when the
installation is finished.
Streaming images
37
Using the Mobile Terminal
You can operate the camera intuitively on the touch panel of a smartphone/tablet terminal.
Names of Apps for mobile terminals
Installing the App for mobile terminals
There are three types of Apps for mobile terminals: For
smartphone (Android OS), for Android tablet, and for
iOS. Download the appropriate App.
1 Download the software appropriate for your
environment.
• Smartphone (Android OS 2.3 or later)
Download "JVC CAM Control Single" from Google
Play Store.
• Android tablet (Android OS 2.3 or later,
Screen size: 7 inches or more, Resolution:
1024 x 600 or more)
Download "JVC CAM Control Multi" from Google
Play Store.
• iPhone/iPod touch/iPad (iOS 5.1.1 or later)
Download "JVC CAM Control" from App Store.
For smartphone (Android OS)
"JVC CAM Control Single"
Required operating environment: Android OS 2.3 or
later
Download it from Google Play Store.
Use
38
For Android tablet
"JVC CAM Control Multi"
Required operating environment: Android OS 2.3 or
later, Screen size: 7 inches or more, Resolution: 1024 x
600 or more
Download it from Google Play Store.
For iPhone/iPod touch/iPad
"JVC CAM Control"
Required operating environment: iOS 5.1.1 or later
Download it from App Store.
2 Follow the on-screen instructions to finish the
installation.
Setting Item List
If you log in as an administrator on a browser of your computer, you can change the settings. The settings are
categorized into "NETWORK", "CAMERA", and "MANAGE".
To display the setting item list, "Configuring the Camera Settings Appropriate for Your Needs" (page 13).
"NETWORK"
Configure the settings for the network and streaming on "NETWORK". "NETWORK" is categorized into "WIRED
NETWORK", "WIRELESS NETWORK", "MONITORING SETTINGS" and "STREAM SETTINGS".
"WIRED NETWORK"
"WIRELESS NETWORK"
Change the settings for establishing a wired
connection.
Change the settings for establishing a wireless
connection.
1
1
3
2
2
1 "NETWORK SETTINGS"
Select "AUTO" or "MANUAL".
If "MANUAL" is selected, enter "IP ADDRESS",
"SUBNET MASK", "DEFAULT GATEWAY",
"PRIMARY DNS", and "SECONDARY DNS"
appropriately for your environment.
3 "SAVE" button
After changing the above settings, click this button
to save the changes.
1 "DIRECT CONNECTION"
Setting for connecting directly to a computer
wirelessly (Wi-Fi).
"SSID", "PASSWORD", "PASSWORD
(CONFIRM)"
Change the SSID and password of the unit. The
SSID and password will be displayed on your
computer. Enter 2 to 25 characters for the SSID,
and 8 to 63 characters for the password.
"ENFORCED GROUP OWNER"
Set whether to become a group owner enforcedly
when connecting directly. Set it to "OFF" when
you cannot connect to a Wi-Fi direct compatible
device. (When it is set to "OFF", you cannot
connect to any Wi-Fi direct incompatible device.)
"MAC ADDRESS"
Displays the MAC address (physical address) of
the unit when connecting to a computer directly
(Wi-Fi Direct). It may be required when you
access from a computer or smartphone.
Information
2 "MAC ADDRESS"
Displays the MAC address (physical address) of the
unit. It may be required when you access from a
computer or smartphone.
3
4
2 "ACCESS POINT CONNECTION"
39
Setting for connecting to an access point (wireless
LAN router) wirelessly (Wi-Fi).
"REGISTERED ACCESS POINT"
Lists up to eight access points that were
connected before.
"SELECT" button
Select an access point from "REGISTERED
ACCESS POINT" and click this button to change
the connection destination.
"DELETE" button
Select an access point from "REGISTERED
ACCESS POINT" and click this button to delete
the connection information.
"UPDATE" button
Select an access point from "REGISTERED
ACCESS POINT" and click this button to update
the connection information.
3"ADD"
Add a connection destination.
"SEARCH" button
Displays the "ADD (SEARCH)" screen to search
and connect to an access point. Up to ten access
points are listed.
1
2
3
4
Information
40
"MANUAL" button
Displays the "ADD (MANUAL)" screen to enter
the connection information manually.
1
2
3
1 "SSID", "AUTHENTICATE METHOD",
"PASSWORD"
Enter the values appropriate for your
environment.
2 "NETWORK SETTINGS"
Select "AUTO" or "MANUAL".
If "MANUAL" is selected, enter "IP ADDRESS",
"SUBNET MASK", "DEFAULT GATEWAY",
"PRIMARY DNS", and "SECONDARY DNS"
appropriately for your environment.
3 "SAVE" button
Save the connection information and return to
the "WIRELESS NETWORK" screen.
"WPS PIN" button
Displays the "ADD (WPS PIN)" screen to connect
in WPS. Enter the displayed PIN code for the
base unit, and click the "START" button.
5
6
1
1 "SEARCH" button
Search an access point again.
2 "AUTHENTICATE METHOD"
Displays the authentication method of the
selected access point.
3 "PASSWORD"
Enter the password used for the connection.
4 "NETWORK SETTINGS"
Select "AUTO" or "MANUAL".
5 "IP ADDRESS", "SUBNET MASK",
"DEFAULT GATEWAY", "PRIMARY DNS",
"SECONDARY DNS"
If "MANUAL" is selected for "NETWORK
SETTINGS", enter the values appropriate for
your environment.
6 "SAVE" button
Save the connection information and return to
the "WIRELESS NETWORK" screen.
2
1 "START" button
Start connection.
2 "RETURN" button
Stop connection and return to the "WIRELESS
NETWORK" screen.
4 "MAC ADDRESS"
Displays the MAC address (physical address) of the
unit when connecting to the access point. It may
be required when you access from a computer or
smartphone.
"MONITORING SETTINGS"
Change the settings for connecting via a network.
1
2
3
4
5
1 "USER (JVC CAM driver)"
Lists the registered users.
For details, refer to page 18 .
"ADD" button
Up to four camera driver's users can be added.
"UPDATE" button
Update the user name and password of the
registered user.
"DELETE" button
Delete the registered user.
2 "PORT NUMBER"
Change the port number assigned to the unit, e.g. if
the unit conflicts with other devices.
CAUTION
If the camera's network setting is set to "MANUAL",
the UPnP does not work.
In this case, set your access point so that you can
access the camera on the Internet.
It may be called as follows depending on the access
point:
– "IP Masquerade"
– "Network Address Translation"
– "Virtual Server"
Information
3"UPnP"
Select "OFF" or "ON" for the UPnP (Universal Plug
and Play) function. Set it to "OFF" when you connect
to a UPnP-incompatible access point (wireless LAN
router) or multiple UPnP-compatible devices are
connected.
4"DDNS"
Select "OFF" or "ON" for the DDNS (Dynamic
Domain Name System) function. To use our DDNS
service, set it to "ON", and enter "USERNAME" and
"PASSWORD". ( ➭ page 18)
5 "SAVE" button
After changing the above settings, click this button
to save the changes.
41
"STREAM SETTINGS"
Format for transmitting/recording.
1
2
3
1 "STREAM 1 / STREAM 2"
Select the quality of images to be streamed from the
following:
"MotionJPEG(640x360)/NONE"
"MPEG-2 TS (720x480)/MotionJPEG (640x360)"
"MPEG-2 TS (1920x1080)/MotionJPEG (640x360)"
2 "MAX FRAME RATE (MotionJPEG)"
Select "15fps" or "7.5fps" for the maximum frame
rate of MotionJPEG.
3 "SAVE" button
After changing the above settings, click this button
to save the changes.
Information
42
"CAMERA"
Configure the settings for the camera on "CAMERA".
"CAMERA SETTINGS"
Change the camera settings.
1
2
3
4
1 AUTO ZOOM RESET
Select "OFF" or "ON" for the function that resets
the zoom ratio automatically if no operation is
performed for 5 minutes.
2 WIND CUT
Select "OFF" or "ON" for the function that reduces
noise such as wind sounds.
4 "SAVE" button
After changing the above settings, click this button
to save the changes.
Information
3 MIC LEVEL SETTING
Select "+2", "+1", "0", "-1", or "-2" for the audio input
level of an external mic.
When the sounds are too loud, set it to a smaller
value. When the sounds are too low, set it to a larger
value.
43
"MANAGE"
Configure the settings for the administrator and hardware on "MANAGE". Categorized into "COMMON SETTINGS",
"MEDIA MANAGEMENT" and "TURN OFF CAMERA".
"COMMON SETTINGS"
"MEDIA MANAGEMENT"
Change the settings of the administrator and camera.
Format the SD card.
1
3
2
4
5
7
6
1 "CAMERA NAME"
Enter 1 to 15 characters for the camera name
displayed during viewing. (1 byte alphanumeric
characters only)
2 "CHANGE ADMINISTRATOR USER/
PASSWORD"
Click the "UPDATE" button on the right to change
the user name and password of the administrator. (
➭ page 16)
3 "CLOCK ADJUST"
Click the "SET" button on the right to set the
internal clock. ( ➭ page 15)
Information
4 "DATE DISPLAY STYLE"
Select "year.month.day", "day.month.year",
or "month.day.year" for the format of the date
displayed during viewing.
In addition, select "12H" (12-hour format) or "24H"
(24-hour format) for the time display.
5 "AUTO POWER OFF"
Select "OFF" or "ON" for the function that turns
off the power automatically if the unit runs with
the battery and no operation is performed for 5
minutes.
6"UPDATE"
Write the update data on the SD card, and then
click the "EXEC" button to update the firmware. ( ➭
page 54)
7 "FACTORY PRESET"
Click the "EXEC" button to reset all the settings to
factory default. ( ➭ page 53)
44
"TURN OFF CAMERA"
Click the "EXEC" button to turn off the camera's power
remotely.
CAUTION
* The power cannot be turned on remotely.
Information
45
Troubleshooting
Connection
Problem
The battery cannot be charged.
The power does not turn on when
the battery is used.
The SD card cannot be inserted.
Information
46
Check
Refer to
• Check the remaining battery. The battery is no longer
charged if already full.
page 33
• Charge the battery.
• Check if the connector is dirty. If it is dirty, clean it
with a cotton swab or the like.
page 27
• Check the orientation of the card.
page 26
Setup
Problem
Check
Refer to
You cannot connect to the unit even
when you are at home.
(You are requested to enter the
URL.)
• Check if the wireless (Wi-Fi) connection is complete.
• Check if the connection destination of a computer or
mobile terminal is set to the camera.
• Power on the unit, computer and mobile terminal
again, and retry.
page 20
You entered the URL, but the unit
cannot be found.
(When connecting on the Internet)
• Check if the UPnP function of the access point (wireless
LAN router) is activated. You cannot be connected if it
is deactivated or incompatible.
• You cannot be connected if multiple access points are
used.
• Check if DDNS is set correctly.
• Check if the UPnP function of the unit is activated. You
cannot be connected if it is deactivated.
• UPnP is not available if you set the camera network (IP
address) manually.
• Check if the port number set on the unit is unique and
set to be used on the access point.
• Power on the unit, computer and mobile terminal
again, and retry.
–
–
page 18
page 41
page 41
page 41
–
• Enter the user name and password. For the
administrator's account, the initial setting of the user
name is "root", and that of the password is "password".
page 16
When the unit is connected, the
Internet cannot be accessed from a
computer.
• While the unit is connected directly to the computer,
the computer cannot be connected to the access point
(wireless LAN router).
• Reconnect the computer to the access point. If the
computer is unintentionally connected to the unit,
delete the setup information on the unit from the
computer.
• Set the network mode switch of the unit to other than
"DIRECT".
page 5
The connection is interrupted,
or "COMPATIBLE DEVICE NOT
FOUND" is displayed.
• Retry to connect in a better reception environment.
If there is a long distance or interference or if there
is a microwave or another wireless device nearby,
the communication speed may slow down or the
connection may not be established.
• Power on the computer and mobile terminal again, and
retry.
• Cameras may not work properly depending on the
connection environment. Reduce wireless connections
by connecting a computer or a camera to the access
point via LAN cable.
–
Information
You entered the URL, but the unit
cannot be accessed.
(You are requested to enter the
user name and password.)
47
Problem
Information
48
Check
Refer to
The access point (wireless LAN
router) cannot be found.
• Retry to connect in a better reception environment.
If there is a long distance or interference or if there
is a microwave or another wireless device nearby,
the communication speed may slow down or the
connection may not be established.
• If a stealth SSID is assigned to the access point, turn it
off.
• If there are many access points, the target access
point may not be found. In this case, set up manually.
page 21
The access point (wireless LAN
router) cannot be connected.
• If connected manually, check if the SSID and
authentication method are correct.
–
You do not know the target access
point (wireless LAN router).
• The initial setting of the access point is usually
described on the unit or in the instruction manual.
Refer to the unit or instruction manual.
–
Use
Problem
Check
Refer to
Shooting stopped automatically.
• Shooting stops automatically as it cannot be
performed for 12 or more consecutive hours.
• The unit stops automatically to protect the circuit
when the temperature rises. Turn off the unit, wait for
a while, and turn it on again.
–
A recorded file cannot be found.
• No file is saved if the playback time is less than one
second.
–
Brightness changes irregularly.
• "AUTO" of "BRIGHTNESS ADJUST" may not work
properly depending on the situation, e.g. if there are
multiple light sources. Set it up manually.
page 34
The focus is not adjusted
automatically.
• If you are recording in a dark place or a subject that
has no contrast between dark and light, set "FOCUS"
to "FIXED".
page 34
The motion is choppy.
• Use a high speed SD card (Class 4 or higher).
• Check if the terminals of the SD card are dirty or
there are too many files. If the card is formatted, the
write speed may be improved.
• Check if the line speed and computer performance
are high enough.
page 26
page 44
–
• Turn on the internal light.
• Check the "BRIGHTNESS ADJUST" and "GAIN UP"
settings.
page 34
The color looks different.
• Set “WHITE BALANCE” accordingly.
page 34
Sound or video is interrupted or
slow.
• Check if the line speed and computer performance
are high enough.
–
The computer cannot recognize the
SDXC card.
• Confirm and update the Operating System of your
computer.
• Windows Vista and Windows 7 may need to be
updated.
• Mac OS X must be updated to 10.6.5 or later.
–
Data cannot be saved to the SD
card.
• Set "STREAM 1 / STREAM 2" to
"MotionJPEG(640x360)/NONE".
• When using a new SD card or one that was used
with other devices, format the card.
Camera images do not appear./
Camera images are gone.
• Camera images disappear if no operation is
performed for 120 hours. Perform one of the following
so that images reappear:
––Press the shooting button. (Shooting starts.)
––Operate the electrical pantilter.
––Press the reload button.
––Disconnect and then connect the AV cable.
• Camera images disappear automatically as it cannot
transmit images 12 or more consecutive hours. Press
the reload button to display images.
Information
Images are dark.
page 42
page 44
–
49
Error messages
Message
Refer to
PLEASE INSERT MEMORY CARD!
• To record, insert an SD card into the camera.
page 26
NEED TO FORMAT MEMORY
CARD.
• If a card is used for the first time after purchase or
has been used with other devices, it may need to be
formatted with this unit.
page 44
THIS CARD CANNOT BE USED
FOR RECORDING OR EDITING
ON THIS CAMERA
• Format the card.
page 44
INSUFFICIENT AVAILABLE SPACE
• Available space is insufficient. Delete unnecessary
files.
page 35
SCENE QUANTITY EXCEEDED
LIMIT
• There are too many recorded files. Delete unnecessary
files.
page 35
CHECK CARD'S WRITE
PROTECTION SWITCH
• The write-protection switch of the SD card is set to the
"LOCK" position. Unprotect it.
–
VIDEO MANAGEMENT FILE
IS DAMAGED, RECOVERY IN
PROGRESS
• The management file must be recovered e.g. after
the SD card read/write operation is performed on a
computer, etc. Wait until it completes.
–
MANAGEMENT FILE IS DAMAGED
Information
50
Check
• The management file could not be recovered. Format
the SD card.
page 44
RECORDING FAILURE
• The recorded file could not be saved. Check the SD
card.
page 26
RECORDING CANCELLED
• The file could not be saved, and recording was
cancelled. Check the transmission speed of the card.
page 26
MEMORY CARD ERROR!
• The SD card cannot be recognized. Check the card.
page 26
COMPATIBLE DEVICE NOT
FOUND
• No WPS-compatible device can be found. Check
if there is a distance or interference between the
devices.
–
COMMUNICATION ERROR
OCCURRED
• Check the connection and destination device.
–
UNABLE TO LOG IN
CHECK THE USERNAME AND
PASSWORD
• Enter the correct user name and password of the
administrator. For the administrator's account, the
initial setting of the user name is "root", and that of the
password is "password".
–
UNABLE TO SWITCH DURING
RECORDING
• You cannot open the "FILE MANAGEMENT" tab during
recording. Stop recording.
page 32
UNABLE TO UPDATE DURING
RECORDING
• You cannot change the "DIS"/"GAIN UP" setting during
streaming/recording. Stop streaming/recording.
–
INVALID DATA INPUT
• Check the type of the entered text (character, number,
single-byte/double-byte, etc.).
–
THE USERNAME IS ALREADY IN
USE
• You cannot register a user name already in use. Enter
another user name.
–
Message
Check
Refer to
INCORRECT PASSWORD
• The two passwords entered on the change password
screen are different. Enter the same password in the
two fields.
–
USE AC ADAPTER
• When updating the firmware, connect the AC adapter.
page 12
NO UPDATES AVAILABLE
• Check if the update file is written in the correct folder
on the SD card.
–
UPDATE CORRUPTED
• Retrieve the firmware update file, and copy it to the SD
card.
–
INSTALLED UPDATE ON THIS
CAMERA CAN NOT BE USED
• Obtain the updater for the unit.
–
UPDATE IS SAME OR OLDER
VERSION. NO INSTALLATION
REQUIRED
• The firmware has already been updated. There is no
need to update it.
–
POWER TURNED OFF TO
CONSERVE BATTERY POWER
• The power is automatically turned off if "AUTO POWER
OFF" is set to "ON", the unit runs with the battery, and
no operation is performed for 5 minutes.
(12 HOURS LIMITATION)
RECORDING CANCELLED
• Recording stops automatically as it cannot be
performed for 12 or more consecutive hours.
–
POWER TURNED OFF AS
CAMERA TEMPERATURE IS TOO
HOT
• Wait for a while, and turn on the power again.
page 6
PROCESS FAILED
• Setup, file deletion, etc. failed for some reason. Check
the connection, and retry.
page 44
–
Information
51
Lamp Status List
Etc.
Information
Pantilter
Media
Network
Power/Activation
Status
POWER (Camera)
Record
WPS
Turns off
–
–
Power off (Charging)
Blinks slowly
–
–
Power on (Activating)
Lights
Blinks
–
Power on (Activation completed)
Lights
–
–
Wireless/Wired disabled *1
–
–
Turns off
Attempting connection *2
–
–
Blinks slowly
Connection established *3
–
–
Lights
Attempting WPS
–
–
Blinks
No access (Unrelated to the
existence of media)
–
Turns off
–
Shooting impossible
–
Blinks quickly (only
for 2 seconds)
–
Accessing media
–
Blinks
–
Shooting
–
Blinks
–
Power off (Pantilter)
–
–
–
Power on (Pantilter)
–
–
–
Pantilter error
–
–
–
Changing the settings
Blinks
–
–
Resetting
Blinks
Blinks
Blinks
Updating the firmware
Blinks
Blinks
Blinks
Formatting media
Blinks
Blinks
Blinks
Power off
*1 Wireless (Access point) mode: No access point is registered.
Wireless (Direct) mode: –
Wired mode :
LAN cable is not connected.
*2 Wireless (Access point) mode :The access point is registered, but connection has not been established yet.
Wireless (Direct) mode:
No device is connected.
Wired mode :
LAN cable is connected and connection has been established.
*3 Wireless (Access point) mode: Connection to the access point is established.
Wireless (Direct) mode: The device is connected to the unit.
Wired mode :LAN cable is connected, and LAN setting has been received from the DHCP
server or LAN setting is fixed.
52
Resetting to the factory settings
Reset all the unit settings to factory default.
1 Select "COMMON SETTINGS" in "MANAGE".
If the sub settings are not displayed, click "+" on the
left of "MANAGE".
Deleting (Resetting) the connection
information
Delete the connection information stored in the unit.
Press and hold the reset button of the camera for
three seconds with the AC adapter connected.
The shooting, WPS, and power buttons blink while the
camera is reset. Wait until it stops blinking and stays lit.
2 Click the "EXEC" button on the right of
"FACTORY PRESET".
Information
3 To execute, click the "EXEC" button.
53
Updating the firmware
The firmware updater is sometimes uploaded to our
website for operational improvement.
(There is no notice on our website until the firmware
updating program is provided.)
http://www3.jvckenwood.com/dvmain/support/
download/index.html
1 Copy the update file to an SD card, and insert
the card into the unit.
Do not copy other files.
2 Select "COMMON SETTINGS" in "MANAGE".
If the sub settings are not displayed, click "+" on the
left of "MANAGE".
3 Click the "EXEC" button on the right of
"UPDATE".
Information
4 Make sure that the AC adapter is connected,
and click the "YES" button.
54
CAUTION
• While updating the firmware, do not turn off the
power or remove the SD card. If the update fails, the
unit may no longer be usable, e.g. the power can no
longer be turned on.
Battery Pack (optional)
The battery pack is a lithium-ion
Terminals
battery. Before using the battery pack,
be sure to read the following cautions:
• To avoid hazards
... do not burn.
... do not short-circuit the terminals.
Keep it away from metallic objects when not in
use. When transporting, carry the battery in a
plastic bag.
... do not modify or disassemble.
... do not expose the battery to temperatures
exceeding 60°C (140°F), as this may cause the
battery to overheat, explode or catch fire.
... use only specified chargers.
• To prevent damage and prolong service life
... do not subject to unnecessary shock.
... charge within the temperature range of 10°C
to 35°C (50°F to 95°F). Cooler temperatures
require longer charging time, or in some cases
stop charging at all.
Warmer temperatures prevent complete
charging, or in some cases stop charging at all.
... store in a cool, dry place. Extended exposure to
high temperatures will increase natural discharge
and shorten service life.
... keep a 30% battery level ( ) if the battery pack
is not to be used for a long period of time.
In addition, fully charge and then fully discharge
the battery pack every 6 months, then continue
to store it at a 30% battery level ( ).
... remove from charger or powered unit when not in
use, as some machines use current even when
switched off.
... do not drop or subject to strong impact.
Specifications
Camera
Power supply
Using the AC adapter: DC 5 V, Using a battery pack: DC 3.6 V
Power consumption
4.2 W, Rated current consumption: 2 A
Dimensions (mm)
73 x 48 x 90 (2 7/8'' x 1 15/16'' x 3 9/16'') (W × H × D)
Mass
Approx. 179 g (0.4 lbs) (camera only)
Operating environment
Allowable operating temperature: 0 ˚C to 40 ˚C (32 ˚F to 104 ˚F)
Allowable storage temperature: – 20 ˚C to 50 ˚C (− 4 ˚F to 122 ˚F)
Allowable relative humidity: 35 % to 80 %
Image element
1/2.3" 12,400,000 pixels
Recording area
8,290,000 to 510,000 pixels (DIS: OFF)
Lens
F2.8, f = 3.8 mm (3/16'')
35 mm (1 7/16'') conversion: 24.0 mm (1'')
Lowest illumination
33 lux (GAIN UP: ON)
5 lux (GAIN UP: AUTO SLOW-SHUTTER)
Zoom
Digital zoom: Up to 4x
Recording media
SD/SDHC/SDXC card (commercially available)
Network standard
Wired: 10BASE-T/100BASE-TX
Wireless: IEEE 802.11b/g/n 2.4GHz band only
Clock battery
Rechargeable battery
Connectors
Video output: 1.0 V (p-p), 75 W
Audio output: 218 mV (rms), 1 kW
Mic connector
f3.5 mm mini jack: stereo, analog, plug-in power supported
Video
Recording format
AVCHD standard
Video: AVC/H.264
Audio: Dolby Digital 2ch
Extension
.MTS
Signal system
NTSC standard
Image quality (Video)
UXP: 1920 x 1080 pixels Average Approximate 24 Mbps
XP: 1920 x 1080 pixels Average Approximate 17 Mbps
SP: 1920 x 1080 pixels Average Approximate 12 Mbps
EP: 1920 x 1080 pixels Average Approximate 4.8 Mbps
Sound quality (Audio)
48 kHz, 256 kbps
Information
AV output connector
55
Stream output format
Stream 1
Format 1
Format 2
Format 3
Stream 2
Video
JPEG (640x360)
Audio
LPCM 16 kHz 16 bit 1 ch
System
MPEG-2 TS
Video
H.264 Main Profile (720x480)
JPEG (640x360)
Audio
AAC 48 kHz 16 bit 2 ch
LPCM 16 kHz 16 bit 1 ch
System
MPEG-2 TS
Video
H.264 High Profile (1920x1080)
JPEG (640x360)
Audio
AAC 48 kHz 16 bit 2 ch
LPCM 16 kHz 16 bit 1 ch
None
—
—
AC adapter (UIA312-0520)
Power supply
AC 100 V – 240 V, 50 Hz/60 Hz
Output
DC 5 V, 2 A
Allowable operating
temperature
0°C to 40°C (32 ˚F to 104 ˚F) (10°C to 35°C (50 ˚F to 95 ˚F) during charging)
Dimensions (mm)
50 x 27 x 69 (2'' x 1 1/8'' x 2 3/4'') (W × H × D: excluding cord and AC plug)
Mass
Approx. 135 g (0.3 lbs)
• Specifications and appearance are subject to change without notice due to product improvements.
Information
56
©2012 JVC KENWOOD Corporation
1012HO-MW-VM