Lenovo 40Y7443 User's Manual

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Lenovo 40Y7443 User's Manual | Manualzz

Product numbers

6920-AB 1

6920-AJ 1

F i r s t E dition (August 2006)

OOOOOO

© C opyright L enovo 2006.

A ll rights reserved.

U .S.

G OV E R N M E N T U SE R S – R E ST R IC T E D R IG H T S: Our products and/ or services are provided with

R E ST R IC T E D R IG H T S.

U se, duplication or disclosure by the G overnment is subject to the G SA A DP Schedule contract with L enovo G roup L imited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in

C ommercial C omputer Software–R estricted R ights at FA R 52.227-19, when applicable, or under R ights in

Data-G eneral, FA R 52.227.14

(A lternate III).

Contents

Safety information .

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i v

Chapter 1.

Getting started .

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. 1-1

Shipping contents .

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. 1-1

Attaching the base and handling your monitor .

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. 1-1

Product overview .

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. 1-2

Adjusting the tilt .

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. 1-2

Monitor controls .

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. 1-2

Setting up your monitor .

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. 1-3

Connecting and turning on your monitor .

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. 1-3

Registering your option .

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. 1-5

Chapter 2.

Adjusting and using your monitor .

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. 2-1

Comfort and accessibility .

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. 2-1

Arranging your work area .

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. 2-1

Quick tips for healthy work habits .

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. 2-2

Accessibility information .

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. 2-2

Adjusting your monitor image .

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. 2-3

Using the direct access controls .

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. 2-3

Using the On-Screen Display controls .

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. 2-3

Selecting a supported display mode .

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. 2-5

Understanding power management .

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. 2-6

Caring for your monitor .

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. 2-7

Detaching the monitor stand .

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. 2-7

Chapter 3.

Reference information .

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. 3-1

Monitor specifications .

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. 3-1

Troubleshooting .

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. 3-2

Manual image setup .

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. 3-3

Manually installing the monitor driver .

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. 3-4

Service information .

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. 3-6

Appendix A.

Service and Support .

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. A-1

Online technical support .

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. A-1

Telephone technical support .

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. A-1

Worldwide telephone list .

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. A-1

Appendix B.

Notices .

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. B-1

Trademarks .

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. B-2

© C opyright L enovo 2006.

iii

Safety information

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

© C opyright L enovo 2006.

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

iv

Chapter 1.

Getting started

T his U ser ’s G uide contains detailed information on your Flat

Panel M onitor.

For a quick overview, please see the Setup Poster that was shipped with your monitor.

Shipping contents

The product package includes the following items: v v

Setup Poster

Monitor Safety, Troubleshooting, and Warranty Guide v Reference v

Flat Panel and Driver

Monitor

CD v Power Cord v

Analog Interface Cable Attached to monitor

Attaching the base and handling your monitor

To set up your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area.

The screen area is glass and can be damaged by rough handling or excessive pressure.

© C opyright L enovo 2006.

1-1

Product overview

This section provides information on adjusting monitor positions and setting user controls.

Adjusting the tilt

The illustration below shows the tilt range of the monitor. For more information, see

"Positioning your monitor " on page 2-1.

-5 20

Monitor c ontrols

The controls on the right side of your monitor enable you to adjust the display.

For information on how to use these controls, please see

“Adjusting your monitor image” on page 2-3.

1-2

Flat Panel Monitor User ’s Guide

Setting up your monitor

This section provides instructions on setting up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety Information located in the Monitor Safety,

Troubleshooting, and Warranty Guide before carrying out this procedure.

1.

Power off your computer and all attached devices, and unplug the computer power cord.

2.

Connect the analog signal cable to the video port on the back of the computer.

Note: One end of the signal cable is already pre-attached to your monitor.

Chapter 1.

Getting started

1-3

3.

Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.

4.

Power on the monitor and the computer.

1-4

Flat Panel Monitor User ’s Guide

5.

To install the monitor driver, insert the Reference and Driver CD, click Install driver , and follow the on-screen instructions.

6.

To optimize your monitor image, press the Automatic Image Setup key.

Automatic image setup requires that the monitor is warmed up for at least 15 minutes.

This is not required for normal operation.

Note: If automatic image setup does not establish the image that you prefer,

you can perform a manual image setup. See "Manual image setup" on page 3-3 for more information.

Registering your option

Thank you for purchasing this Lenovo ™ product.

Please take a few moments to register your product and provide us with information that will help Lenovo to better serve you in the future.

Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you.

Register your option on the following Web site: http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.

Chapter 1.

Getting started

1-5

Chapter 2.

Adjusting and using your monitor

This section provides information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.

Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.

In addition, use healthy work habits to maximize your performance and comfort while using your computer.

For more detailed information on any of these topics, visit the Healthy Computing

Web site at: http://www.lenovo.com/healthycomputing /

Arranging your work area

Use a work surface of appropriate height and space to allow you to work in comfort.

Organize your work area to match the way you use materials and equipment.

Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach.

Equipment layout and setup play a large role in your working posture.

The following topics describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following items: v Viewing distance : Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20 in to 30 in) and can vary depending on ambient light and time of day.

You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position.

Use a viewing distance that is most comfortable for you.

v Monitor height : Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position.

If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height.

A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.

However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.

v Tilt : Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.

v General location : Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

© C opyright L enovo 2006.

2-1

v Use adequate lighting for the type of work you are performing.

v Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.

v Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes.

Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax.

If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.

v Good posture starts with equipment setup : The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer.

Be sure to optimize the position and orientation of your equipment by following the tips outlined in

“Arranging your work area” on page 2-1

so you can maintain a comfortable and productive posture.

Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.

v Minor changes in posture can help avoid discomfort : The longer you sit and work with your computer, the more important it is to observe your working posture.

Avoid assuming any one posture for an extended period of time.

Periodically make minor modifications in your posture to help deter any discomforts that might arise.

Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture v Short, periodic breaks help ensure healthy computing : Because computing is primarily a static activity, it is particularly important to take short breaks from your work.

Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer.

A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with disabilities.

With assistive technologies, users can access information in the way most appropriate to their disability.

For more information about product accessibility, vist: http://www-03.ibm.com/research/accessibility/requests/accvpat.nsf/lenovo-bidx?OpenForm

2-2

Flat Panel Monitor User ’s Guide

Adjusting your monitor image

This section describes the control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the OnScreen Display (OSD) is not displayed.

Note: The direct access controls are blue.

Table 2-1.

Direct access controls

Icon Control

Image Setup

Description

Activates automatic image adjustment.

Brightness Direct access to Brightness adjustment.

Using the On-Screen Display controls

The settings adjustable with the user controls are viewed through the On-Screen

Display, as shown below.

To use the controls:

1.

Press to open the main OSD menu.

2.

Use or to move among the icons.

Select an icon and press to access that function.

If there is a sub-menu, you can move between options using or , then press to select that function.

Use or to make adjustments.

Press to save.

3.

Press to move backwards through the sub-menus and exit from the OSD.

4.

Press and hold for 10 seconds to lock the OSD.

This will prevent accidental adjustments to the OSD.

Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.

Chapter 2.

Adjusting and using your monitor

2-3

Table 2-2.

OSD functions

OSD Icon on

Brightness/Contrast

Image

Image

Image

Options

Main

Position

Setup

Menu

Properties

Submenu Description

Adjusts overall brightness

Brightness

Contrast

Horizontal Position

Vertical Position

Automatic

Manual

Color

Preset mode

Custom

Information

Language

Adjusts difference between light and dark areas

Moves the image left or right.

Moves the image up or down.

Automatically optimizes the image.

Manually optimizes the image.

See

“Manual image setup” on page 3-3.

v Clock v Phase v Save

Adjusts intensity of red, green, and blue.

v Default v sRGB v Reddish v Bluish v Red: Increases or decreases the saturation of ’red’ in the image.

v Green: Increases or decreases the saturation of ’green’ in the image.

v Blue: Increases or decreases the saturation of ’blue’ in the image.

v Save: Saves the custom color choices.

Shows resolution, refresh rate, and product details.

Note: This screen does not allow any changes to the settings.

This section lists the languages supported by your monitor.

Note: The language chosen only affects the language of the OSD.

It has no effect on any software running on the computer.

2-4

Flat Panel Monitor User ’s Guide

Table 2-2.

OSD functions (continued)

OSD Icon on Main Menu Submenu

Options Menu

Default

Position

Custom

Factory Reset

Accessibility

Description

Menu position adjusts menu location on the screen.

Default returns the menu position to the default settings.

v Horizontal: Changes the horizontal position of the OSD.

v Vertical: Changes the vertical position of the OSD.

v Save v Cancel v Reset

Resets monitor to the original factory settings.

Controls button and menu settings for accessibility preferences.

Select

Button repeat rate: or to change.

v Off v Default v Slow

Menu time out: Sets the length of time the OSD will remain active after the last time a button is pressed.

Selecting a supported display mode

The display mode the monitor uses is controlled by the computer.

Therefore, refer to your computer documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes.

This is normal and the image can be readjusted using automatic image setup and the image controls.

Unlike cathode - ray flicker, tube (CRT) liquid crystal display monitors, which require a high refresh rate to minimize

(LCD) or Flat Panel technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor temporarily until you have re-configured the system; preferably to 1440 x 900 @ 60 H z, w hich is the Native Resolution Display

(NRD) mode.

Chapter 2.

Adjusting and using your monitor

2-5

The display modes shown below have been optimized at the factory.

Table 2-3.

Factory set display modes

Addressability

640 x 350

640 x 480

720 x 400

800 x 600

1024 x 768

1280 x 1024

1440 x 900

Refresh rate

70 Hz

60 Hz, 66Hz, 72Hz, 75Hz

70 Hz

60 Hz, 72 Hz, 75 Hz

60 Hz, 70 Hz, 75 Hz

60 Hz, 70 Hz, 72Hz, 75Hz, 76Hz

60 Hz, 75 Hz

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period.

There are several states as described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-4.

Power indicator

Restoring

Operation Compliance State Power Indicator Screen

On Steady green

Standby/Suspend Steady amber

Normal

Blank Press a key or move the mouse .

ENERGY STAR

Off Off Blank

There may be a slight delay before the image reappears.

Note: Standby also occurs if there is no image output to the monitor.

Press a key or move the mouse .

ENERGY STAR

There may be a slight delay before the image reappears.

2-6

Flat Panel Monitor User ’s Guide

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not: v Apply water or liquid directly to your monitor.

v Use solvents or abrasives.

v Use flammable cleaning materials to clean your monitor or any other electrical equipment.

v Touch the screen area of your monitor with sharp or abrasive items.

This type of contact may cause permanent damage to your screen.

v Use any cleaner which contains an anti-static solution or similar additives.

This may harm the coating of the screen area.

Do: v Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.

v Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor stand

Chapter 2.

Adjusting and using your monitor

2-7

Chapter 3.

Reference information

This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.

Monitor specifications

Table 3-1.

Monitor specifications for type-model 6920-AXX

Dimensions Height

Stand

VESA mount

Depth

Width

Tilt range

Supported

Image

Power input

Power consumption

Note: Power consumption figures are for the monitor and the power supply combined.

Video input

Communications

Supported Display Modes

(VESA Standard modes between noted ranges)

Temperature

Viewable image size

Maximum height

Maximum width

Pixel pitch

Supply voltage

Max supply current

Normal operation

Standby/Suspend

Off

Input signal

Horizontal addressability

Vertical addressability

Clock frequency

VESA DDC

Horizontal frequency

Vertical frequency

Native Resolution

Operating

Storage

Shipping

395 mm (1 5.55 in.)

1 92 mm (7.56 in.)

462 mm (18.19 in.)

-5°/+ 20°

100 mm (3.94

in.)

Radial arm sold separately.

48

1.4 mm (19.05 in.)

256.5 mm (10.1 in.)

410.4 mm (15.16 in.)

0.2

85 mm (0.011 in.) (V)

100 240 V ac, 60/50 ± 3 Hz

1.5

A

< 36 W

< 2 W

< 1 W

Analog Direct Drive, 75 ohm

0.7

V

1440 pixels (max)

900 lines (max)

137 MHz

CI

30 kHz 81 kHz

50 Hz - 75 Hz

1440 x 900 @ 60 Hz

10° to 35° C (5° to 95° F)

-20° to 60° C (-4° to 140° F)

-20° to 60° C (-4° to 140° F)

© C opyright L enovo 2006.

3-1

Table 3-1.

Monitor specifications for type-model 6920-AXX (continued)

Humidity Operating 10% to 80%

Storage

Shipping

5%

5% to to

95%

95%

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself.

Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.

Troubleshooting

Problem

The words ″Out of Range ″ are shown on the screen, and the power indicator is flashing green.

The image quality is unnacceptable.

Possible cause

The system is set to a display mode which is not supported by the monitor.

v

Suggested action

If it you old and display are replacing monitor, adjust mode the to an reconnect within the specified range for your new monitor.

v If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.

v If these options do not work, contact the

Customer Support

Center.

Be sure the signal cable is firmly plugged into the system and monitor.

The video signal cable is not connected with the monitor or system completely.

The color settings may be incorrect.

The automatic image setup function was not performed.

Select setup.

another color setting from the OSD menu.

Perform automatic image

Reference

“Selecting a supported display mode” on page

2-5

“Connecting and turning on your monitor” on page 1-3

“Adjusting your monitor image” on page 2-3

“Adjusting your monitor image” on page 2-3

The power indictator is not lit and there is no image.

v The power is monitor’s not switch switched on.

v The power cord is loose or disconnected.

v There is no power at the outlet.

v v v v Be is

Be sure sure power.

Power electrical the connected the on power the cord properly.

outlet has monitor.

v Try using another power cord.

Try using another outlet.

“Connecting and turning on your monitor” on page 1-3

3-2

Flat Panel Monitor User ’s Guide

Table 3-2.

Troubleshooting (continued)

Problem Possible cause Suggested action

Screen flashing

The indicator green, is no is but blank and power indicator is steady amber green power is or there image.

One or more of the pixels appear discolored .

The monitor is in

Standby/Suspend mode .

v Press any key on the keyboard or move the mouse to restore operation.

v Check the Power

Options settings on your computer.

Be sure the video cable is connected with the system properly.

The video signal cable is loose or disconnected from the system or monitor.

The monitor brightness and contrast are at the lowest setting.

Adjust contrast

OSD the setting menu.

brightness on the and

This is a characteristic of the LCD technology and is not an LCD defect.

If there are more than five pixels missing, contact the Customer

Support Center.

Reference

“Understanding power management” on page

2-6

“Connecting and turning on your monitor” on page 1-3

“Adjusting your monitor image” on page 2-3

Appendix A, “Service and

Support,” on page A-1

“Adjusting your monitor image” on page 2-3

v Fuzzy lines in text or a blurry image.

v Horizontal or vertical lines through the image.

v Image setup has not been optimized .

v Your system

Display

Properties setting ha s not been optimized.

Adjust the resolution settings on your system to match the native resolution for this monitor: 1440 x 900 at 60

Hz.

Perform automatic image setup.

If automatic image setup does not help, perform manual image setup.

When working in the native resolution, you may find additional improvements by adjusting the Dots Per

Inch (DPI) setting on your system.

“Manual

“Selecting

image setup”

display mode” on page

2-5

See of the your

a supported

Advanced system’s properties.

section display

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image setup.

Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.

1.

Press at the bottom of the monitor to open the OSD menu.

2.

Use or to select and press to access.

3.

Use or to select Clock and Phase adjustment.

Chapter 3.

Reference information

3-3

v Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep.

If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width.

v Phase adjusts the phase of the pixel clock signal.

With a wrong phase adjustment, the picture has horizontal disturbances in light picture.

4.

When the image no longer looks distorted, save the Clock and Phase adjustments.

5.

Press to leave the OSD menu.

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft

®

Windows

®

XP and Microsoft Windows 2000 Professional.

Please see the Install Driver section of the Reference and Driver CD for automatic installation.

Installing the monitor driver in Windows XP

To use the Plug and Play feature in Windows XP, files should be loaded from the

Reference and Driver CD.

Note: This section must be completed before continuing with the Windows XP automatic image setup.

1.

Turn off the computer and all attached devices.

2.

Ensure that the monitor is connected correctly.

3.

Turn on the monitor and then the system unit.

Allow the system to boot into

Windows XP.

4.

Open the Display Properties window by clicking Start → Control Panel, and then double-clicking the Display icon.

5.

Click the Settings tab.

6.

Click the Advanced button.

7.

Click the Monitor tab.

8.

Click the Properties button.

9.

Click the Driver tab.

10.

Open the Hardware Update Wizard window by clicking on Update Driver , the user has to select an option BEFORE they can click Next" and then click Next.

11.

Select Install from a list or Specific location(Advanced) , and then click Next .

12.

Insert the Setup CD into the CD drive, then click the Have Disk button.

13.

Click OK .

14.

Ensure that the CD drive letter is selected.

15.

Choose L192 Wide Monitor and click from the CD to your hard disk drive.

OK .

The files will be copied.

16.

Close all open windows and remove the CD.

17.

Restart the system.

The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.

Lenovo recommends using either 1440 x 900 at a refresh rate of 60

Hz, or 640 x 480 at a refresh rate of 60 Hz.

Installing the monitor driver in Windows 2000

To use the Plug and Play feature in Windows 2000, files should be loaded from the

Reference and Driver CD.

3-4

Flat Panel Monitor User ’s Guide

Note: This section must be completed before continuing with the Windows 2000 automatic image setup.

1.

Turn off the computer and all attached devices.

2.

Ensure that the monitor is connected correctly.

3.

Turn on the monitor and then the system unit.

Allow the system to boot into

Windows 2000.

4.

Open the Display Properties window by clicking Start → Control Panel , and then double-clicking the Display icon.

5.

Click the Settings tab.

6.

Click the Advanced button.

7.

Click the Monitor tab.

8.

Click the Properties button.

9.

Click the Driver tab.

10.

Open the Upgrade Device Driver Wizard window by clicking on Update Driver , the user has to select an option BEFORE they can click

Next and then click Next .

11.

Select Display a list of the known drivers for this device so that I can choose a specific driver , and then click Next .

12.

Insert the Setup CD into the CD drive, then click the Have Disk button.

13.

Click OK .

14.

Ensure that the CD drive letter is selected.

ide

15.

Choose L192 Wide Monitor and click from the CD to your hard disk drive.

OK .

The files will be copied.

16.

Close all open windows and remove the CD.

17.

Restart the system.

The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.

Lenovo recommends using either 1440 x 900 at a refresh rate of 60

Hz, or 640 x 480 at a refresh rate of 60 Hz.

Getting further help

If you still can’t solve your problem, please contact the Customer Support Center.

For more information on contacting the Customer Support Center, please see

Appendix A, “Service and Support,” on page A-1.

Chapter 3.

Reference information

3-5

Service information

Product numbers

The product number for your monitor is located on the back cover as shown below.

L192 Wide TFT Monitor

6920-AB1

41A1757

打印条码处

100-240VAC

1.5A

50/60Hz

CBPC986K

Q40G19N-608-7A

June 2006

5.2Kg

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse that are

not covered by warranty: v Images burned onto the screen of a CRT monitor.

Burned image is preventable by utilizing a moving screen saver or power management.

v Physical damage to covers, bezel, base and cables.

v Scratches or punctures on monitor screens.

3-6

Panel Monitor User ’s Guide

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty.

Parts are for service use only.

The table below shows information for model 6920-AXX.

Table 3-3.

List of service parts

FRU (FIELD

REPLACEABLE

UNIT) PART

NUMBER

MODEL (MTM)

40Y7443

41A1757

41A1758

41A1759

Lenovo (TCO99)

Lenovo (TCO99)

Lenovo (TCO99)

Lenovo (TCO99)

Lenovo (TCO99)

Lenovo (TCO99)

L192 Wide FRU Signal cable (Analog)

L192 Wide FRU Monitor

Lenovo (TCO99)

L192 Wide FRU Monitor

Lenovo (TCO99)

L192 Wide FRU Stand

6920- AB1, 6920- AJ1 BB

6920 -AB1 BB

6920- AJ1 BB

6920- AB1, 6920-AJ1 BB

Chapter 3.

Reference information

3-7

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing.

Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

• Option name

• Option number

• Proof of purchase

• Computer manufacturer, model, serial number, and manual

• Exact wording of the error message (if any)

• Description of the problem

• Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/support/phone and click Support phone list. If the number for your country or region is not listed, contact your reseller or Lenovo marketing representative.

© C opyright L enovo 2006.

A -1

Country or Region

Africa

Telephone Number

Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa:

Contact the nearest Lenovo service provider

Austria

Belgium

Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610

(German)

Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French)

Warranty service and support: 02-225-3611 (Dutch, French)

Brazil

Canada

Chile

China

China (Hong Kong

S.A.R.)

Sao Paulo region: (11) 3889-8986 Outside Sao Paulo region: 0800-701-4815 (Brazilian

Portuguese)

Toronto: 416-383-3344 Outside Toronto: 1-800-565-3344 (English, French)

Toll Free: 1230-020-1130 (Spanish)

800-810-1818 ext 5070 8610 84981188 ext 5070 (Mandarin)

Home computer: 852-2825-7799 Commercial computer: 852-8205-0333 ThinkPad and

WorkPad: 852-2825-6580 (Cantonese, English, Mandarin)

Costa Rica 800-011-1029 (Spanish)

Croatia 0800-0426

Cyprus +357-22-841100

Czech Republic +420-2-7213-1316

Denmark Up and running support: 4520-8200 Warranty service and support: 7010-5150 (Danish)

Dominican Republic Toll Free: 1-866-434-2080 (Spanish)

El Salvador 800-6264 (Spanish)

Estonia +386-61-1796-699

Finland Up and running support: 09-459-6960 Warranty service and support: +358-800-1-4260

(Finnish)

A-2

Flat Panel Monitor User ’s Guide

France

Germany

Up and running support: 0238-557-450 Warranty service and support (hardware): 0810-631-

213 Warranty service and support (software): 0810-631-020 (French)

Up and running support: 07032-15-49201 Warranty service and support: 01805-25-35-58

(German)

Greece +30-210-680-1700

Honduras Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish)

Hungary +36-1-382-5720

India

Indonesia

1800-425-6666 +91-80-2678-8970 (English)

800-140-3555 (English) 62-21-251-2955 (Bahasa, Indonesian)

Ireland

Israel

Up and running support: 01-815-9202 Warranty service and support: 01-881-1444 (English)

Givat Shmuel Service Center: +972-3-531-3900 Haifa Service Center: +972-4-849-4608 (Hebrew,

English)

Up and running support: 02-7031-6101 Warranty service and support: +39-800-820094 (Italian) Italy

Japan Toll Free: 0120-20-5550 International: +81-46-266-4716

The above numbers will be answered with a Japanese lan guage voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer. Please say "English support please," and your call will be transferred to an English speaking operator.

Computer software: 0120-558-695 Overseas calls: +81-44-200-8666 (Japanese)

Korea

1588-5801 (Korean)

Latvia +386-61-1796-699

Lithuania +386-61-1796-699

Malaysia 1800-88-8558 (English, Bahasa, Melayu)

Malta +356-23-4175

Middle East +44 (0)1475-555-055

Appendix A.

Service and Support

A-3

New Zealand

Norway

Panama

0800-733-222 (English)

Up and running support: 6681-1100 Warranty service and support: 8152-1550 (Norwegian)

001-866-434-2080 (Toll Free) (Spanish)

Philippines 1800-1888-1426 (English) 63-2-995-8420 (Filipino)

Poland +48-22-878-6999

Romania +4-021-224-4015

Russian Federa tion +7-495-940-2000 (Russian)

Singapore 1800-3172-888 (English, Bahasa, Melayu)

Slovakia +421-2-4954-1217

Slovenia +386-1-4796-699

Spain 91-714-7983 0901-100-000 (Spanish)

Sri Lanka

Sweden

Switzerland

+94-11-2448-442 (English)

Up and running support: 08-477-4420 Warranty service and support: 077-117-1040 (Swedish)

Taiwan

Up and running support: 058-333-0900 Warranty service and support: 0800-55-54-54 (German,

French, Italian)

886-2-8723-9799 0800-000-700 (Mandarin)

United King dom

United States

Up and running support: 01475-555-055 Warranty support: 08705-500-900 (English)

1-800-426-7378 (English)

Vietnam For northern area and Hanoi: 84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-

829-5160 (English, Vietnamese)

A-4

Flat Panel Monitor User ’s Guide

Appendix B.

Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries.

Consult your local Lenovo representative for information on the products and services currently available in your area.

Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.

Any functionally equivalent product, program, or service that does not infringe any

Lenovo intellectual property right may be used instead.

However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document.

The furnishing of this document does not give you any license to these patents.

You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

500 Park Offices Drive, Hwy.

54

Research Triangle Park, NC 27709

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO GROUP LTD.

PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.

Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons.

The information contained in this document does not affect or change

Lenovo product specifications or warranties.

Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties.

All information contained in this document was obtained in specific environments and is presented as an illustration.

The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

© C opyright L enovo 2006.

Any performance data contained herein was determined in a controlled environment.

Therefore, the result obtained in other operating environments may

B -1

vary significantly.

Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems.

Furthermore, some measurements may have been estimated through extrapolation.

Actual results may vary.

Users of this document should verify the applicable data for their specific environment.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

Lenovo logo

ThinkPad

ENERGY STAR and the ENERGY STAR logo are registered US trademarks.

Microsoft and Windows are trademarks of Microsoft Corporation in the United

States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

B-2

Flat Panel Monitor User ’s Guide

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Key Features

  • Business 48.3 cm (19")
  • 1440 x 900 pixels 16:10
  • 5 ms 300 cd/m² 800:1
  • 35 W

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