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USER'S GUIDE
23T7 SERIES
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
6-7
8-12
Operations
Maintenance and Care
13
Troubleshooting
14
Replacement Parts
15
Warranty
16
Product Registration
16
Consumer Services
Product images may vary
Thanks for buying a BISSELL Vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about
floor care went into the design and construction of this complete, hightech home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited one
year warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a problem,
you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of
high quality homecare products like your BISSELL vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman & CEO
2
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance,
basic precautions should be observed,
including the following:
■ Keep hair, loose clothing, fingers, and all
Read all
instructions
before using your
upright VACUUM.
■
Always connect to a polarized outlet
(left slot is wider than right). Unplug
from outlet when not in use and before
conducting maintenance.
■
■
■
■
WARNING:
To
reduce the risk of fire,
electric shock, or injury:
■
non-polarized outlet or extension cord.
■
■Do not modify the polarized plug to fit a
■ Do not leave vacuum cleaner unattended
when it is plugged in.
■ Unplug from outlet when not in use and
■
■
■
■
■
■
■
■
■
■
■
before servicing.
Do not use outdoors or on wet surfaces.
Do not allow children to operate vacuum
cleaner or use as a toy.
Close attention is necessary when used
by or near children.
Do not use for any purpose other than
described in this User’s Guide.
Use only manufacturer’s recommended
attachments.
Do not use with damaged cord or plug.
If appliance is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, have it
repaired at an authorized service center.
Do not pull or carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run appliance over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle vacuum cleaner or plug
with wet hands.
Do not put any object into openings.
Do not use with any opening blocked;
keep openings free of dust, lint, hair,
and anything that may reduce air flow.
■
■
■
parts of body away from openings and
moving parts.
Turn off all controls before plugging or
unplugging vacuum cleaner.
Use extra care when cleaning stairs.
Do not pick up flammable materials
(lighter fluid, gasoline, kerosene, etc.) or
use in the presence of explosive liquids
or vapors.
Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an
enclosed space filled with vapors given
off by oil base paint, paint thinner, some
moth proofing substances, flammable
dust, or other explosive or toxic vapors.
Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
Do not pick up anything that is burning
or smoking, such as cigarettes, matches,
or hot ashes.
Do not use without filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
SAVE THESE
INSTRUCTIONS
FOR FUTURE
USE
THIS APPLIANCE
HAS A POLARIZED
PLUG.
To reduce the risk of electric shock,
this appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one
way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician to
install a proper outlet. Do not change
the plug in any way.
This model is for household use only.
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3
Product view
Handle
Cord Hook
Crevice Tool
Dusting Brush
Carrying Handle
Stretch Hose
Accessory
Holder
(select models)
Upper
Tank
Quick
Release™
Cord Wrap
Primary
Separator
Power Cord
Dirt Cup
Release
Lever
Filter Cup
(Inner and
Outer
Circular
Filters)
4
Easy Empty™
Dirt Cup
Power Switch
Pedal
Handle Recline
Pedal
Hose Holder
Foot Hose
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Assembly
This user’s guide has been designed to help
you get the utmost satisfaction from your Easy
Vac or PowerForce Compact vacuum. You’ll
find assembly and operating instructions,
safety precautions, as well as maintenance
and troubleshooting instructions. Please read
this guide thoroughly before assembling your
vacuum cleaner.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly.
Familiarize yourself with the parts and where
they go. Following this user’s guide will
greatly enhance your ability to get the most
performance from your vacuum for many years.
Your vacuum comes in two, easy-to-assemble
components: the handle and the base.
1. Position the handle so the lower snap is
facing the back of the vacuum.
Warning:
Do not plug in your vacuum clean-
er until you have completely assembled it per the following instructions
and are familiar with all instructions
and operating procedures.
Handle
Product
images
may vary
Accessory
Storage
(select
models)
Lower Snap
Base
2. Line up the holes on the base with the
snap and knob on the handle.
3. Insert the handle into the base and push
until you hear it lock into place.
Note: The handle is designed
so only the correct snaps will fit
comfortably with the holes in the
base. Do not use excessive force
while assembling this vacuum. It
should fit together with ease.
4. To install the lower cord wrap hook, insert
the bottom clip of the U-shaped cord wrap
hook, with the U-shape facing downward.
Push the cord wrap hook upward to secure.
5. Wrap power cord around cord wraps and
place attachments in their correct holders. Your vacuum assembly is now
complete.
Handle position
Press the handle recline pedal with
your foot to place your vacuum in one
of three positions.
1. Upright- For storage and transporting.
Dusting/
Upholstery Tool
(select models)
Crevice Tool
4. Cord Wrap
Hook
1.
2.
3.
2. Normal Cleaning- Press handle release
pedal once. Use for most household floor
cleaning tasks.
3. Low Cleaning- With the vacuum in normal
cleaning position, press handle release
pedal again. Use for reaching under low
furniture, such as tables, chairs, or beds.
Product images
may vary
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5
Operations
Special tools
Your BISSELL vacuum is not only a powerful
carpet and rug vacuum cleaner, it’s also a
versatile above floor vacuum cleaner when
you select one of the special tools.
1. Raise handle to upright position.
2.
2. Grasp hose and remove from hose holder.
3. Attach tools by firmly pushing onto
vacuum hose.
Crevice Tool:
Use in tight narrow spaces.
Dusting/Upholstery Tool
(select models):
Use to dust upholstery, drapes, blinds,
shelves, baseboards, and much more.
*Note: The floor brush will continue
to rotate while tools are in use.
Transporting cleaner
1. To move your cleaner from room to room,
put the handle in the upright position, tilt
the cleaner back on its rear wheels, and
push forward.
2. The cleaner can also be moved by
using the carrying handle on the front
of the vacuum.
3.
NOTICE:
The floor brush will continue to rotate
while you use the hose on your vacuum
for above floor cleaning. To prevent carpet
damage, do not lean on the vacuum or
let the powerfoot tilt forward.
1.
2.
Product
images
may vary
ATTENTIOn:
Some berber carpets have a
tendency to fuzz with wear. Repeated
strokes in the same area may
enhance this condition.
6
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Operations
Using your cleaner
1. For first time use, remove the plastic
plug guard and dispose.
2. Rotate the Quick Release cord wrap
towards floor and slip power cord from
upper and lower cord wraps.
Cord
Hook
3. Connect power cord plug to a
polarized outlet.
4. To keep the power cord out of your
way while cleaning, place it in the
cord hook by the top of the vacuum.
Power Switch pedal
The red power switch pedal is located
on the back of the cleaner, under the
cord wraps.
1. Step on the power switch to turn the
unit “On”. The rotating floor brush and
suction will start.
2. Step on the pedal again to turn the
vacuum “Off”.
Power
Switch
Pedal
Quick
Release
Cord
Wrap
Product
images
may vary
Tip:
Before cleaning under low furniture, check
for objects that might block the vacuum
hose. Do not pick up hard or sharp
objects such as glass, nails, screws, coins,
paper clips, etc. with vacuum.
caution:
Before using your vacuum, make
sure that all filters (pre-motor
and post-motor) are in place.
Do not operate your vacuum
without the filters.
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7
Maintenance and care
How to maintain your Vacuum
WARNING:
To reduce the risk of injury from
To maintain maximum cleaning
performance, the following maintenance
steps must be performed:
1. Clean the dirt tank if any visible
clogs occur.
moving parts and/or electrical
shock, step power switch to “OFF”
and disconnect polarized plug
from electrical outlet before performing troubleshooting checks
2. Empty the dirt cup when the dirt reaches
the “Full” line on the side.
3. Check the inner and outer circular filters
in the filter cup, as well as the pre-motor
filter at least once per month and clean
or replace as needed.
Upper Tank
4. Check rotating floor brush frequently,
remove any strings, hair or debris that
might interfere with the suction power.
Dirt Cup
Full Line
Note: More frequent filter cleaning
or replacement may be necessary
if you are vacuuming new carpet,
fine dust, or have allergy concerns.
Follow the instructions on the
following pages to perform these
simple maintenance steps.
Filter Cup
Cleaning the dirt tank
You have three parts to your dirt tank:
upper tank, dirt cup, and filter cup.
2.
3.
Emptying the dirt cup
The dirt cup needs to be emptied when
dirt reaches the “Full” line.
1. Turn off vacuum and unplug it from
electrical outlet.
2. Remove dirt cup by sliding the dirt cup
release lever. Then pull dirt cup out.
3. Empty dirt into garbage container.
4. Put the dirt cup back in the vacuum
and push in the dirt cup release handle
to lock into place.
Note: There are two clips on
the base of the vacuum that
the cup will fit into to ensure
proper placement.
8
Tip:
4.
The dirt cup may
be washed in
warm water with
a mild detergent.
Remove the lower
tank from the bottom before washing. Rinse and dry
thoroughly before
re-attaching it.
This is not
dishwasher safe.
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Maintenance and care
Cleaning the filter tank and inner/outer circular filters
1. Turn off the vacuum and unplug it
from the electrical outlet.
2.
3.
Inner
& Outer
Circular
Filters
2. Remove dirt cup by sliding the dirt
cup release lever to the right. Then
pull dirt cup out.
Filter
Cup
3. Located below the dirt cup is the filter
cup. Pull up on the filter cup
to remove from the unit.
4. Grasp the circular filters and twist
counterclockwise to unlock. Pull
straight up to remove.
5. Separate the black outer foam filter
from the white inner pleated filter.
Note: The white inner pleated
filter should not be touched;
when handling be sure to touch
only the plastic frame.
4.
UNLOC
K
7.
Lock
Position
6. The white inner pleated filter is NOT
washable. To clean this filter, hold over
a trash can and gently tap the frame
of the filter to remove excess dust.
Note: If the filter is still
excessively dirty, damaged
or torn, it will need to be
replaced (see page 14 for
replacement parts).
7. The black outer foam filter can be
washed by hand in warm water. Mild
detergent may be used if desired.
Rinse well, then air dry completely
before putting back over the white
inner filter.
Tip:
Vacuuming new carpet or vacuuming
fine powders such as drywall dust may
clog the filters, so check them more
frequently. Shake out or replace as
necessary.
8. With the black outer filter replaced
overtop the white inner filter, place
the filters back in the lower tank and
twist clockwise to lock into place.
9. Set the filter cup back in the unit.
Put the dirt cup back into place and
slide the dirt cup release lever to the
left to close.
Outer Filter
Inner white
pleated filter
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9
Maintenance and care
Cleaning the upper tank
3.
2.
1. Turn off vacuum and unplug it from
electrical outlet.
2. Remove dirt cup by sliding the dirt cup
release lever to the right. Then pull dirt
cup out.
3. Twist the primary separator to unlock it
and pull it down. Brush off any dirt and
rinse off screen with warm water. Air
dry completely before replacing.
6.
5.
4. Check hose inlet for any clogging.
5. Reassemble the primary separator by
centering the front symbol and twisting
toward lock position, as shown.
6. Replace dirt cup and slide lever to
lock position.
Power cord storage
When you have finished using your vacuum,
store the power cord on the cord wrap.
1. Turn off vacuum cleaner and unplug
power cord.
2. Loop power cord around cord wraps
on back of cleaner, making certain
Quick Release cord wrap is pointed
up towards handle.
3. Clip molded plug to power cord
to secure.
10
Lock Position
WARNING:
Do not operate cleaner with
damp or wet filters or without
all filters in place.
WARNING:
To reduce the risk of injury from
moving parts and/or electrical
shock, turn power switch OFF and
disconnect polarized plug from
electrical outlet before performing
troubleshooting checks.
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Maintenance and care
Clean and replace
rotating floor brush
You should check your cleaner’s rotating
floor brush and drive belt regularly for wear
or damage. You should also clean the brush
and brush ends by removing string, hair and
carpet fibers. These can wrap around the
brush and hamper its ability to effectively
clean your carpet. Also, remove any debris
that has accumulated under the brush cover.
1. Turn off vacuum and unplug from
electrical outlet.
3.
4.
Five Screws
5.
8.
Motor Pulley
2. Place vacuum upside down with
brush roll facing upwards.
3. Remove five screws as shown with
a small Phillips screwdriver.
Air Passageway
4 Lift off brush cover.
5. Grasp floor brush at both ends and
lift out.
9.
6. Clean strings, hair and other debris from
floor brush, motor pulley, and drive belt.
7. Check floor brush for worn areas and
replace if needed.
8. Check air passageway for obstructions.
Remove debris from this area.
9. When finished cleaning, reposition floor
brush and drive belt. Then replace the
brush cover and five screws.
10.Turn floor brush by hand several times
in the direction of the motor pulley. If
properly installed, drive belt will align
itself on floor brush.
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11
Maintenance and care
Replace drive belt
Motor Shaft
1. Follow steps 1-4 of previous section,
“Clean and replace rotating floor brush”. 3.
4.
2. Check drive belt carefully for wear,
cuts and stressed areas. If the drive belt
appears worn, you will need to replace it.
3. Grasp old drive belt and remove from
motor shaft. Discard old drive belt.
4. Loop new drive belt over motor shaft
and stretch other end over floor brush in
the space provided between the bristles.
7.
5.
5. Place ends of floor brush down into
slots on sides as shown.
6. Turn floor brush by hand several times
in the direction of the motor shaft. If
properly installed, drive belt will align
itself on floor brush.
7. Replace brush cover and five screws.
Cleaning stretch hose and foot hose
1. Locate the stretch hose where it connects
to the dirt cup on the back of the vacuum.
2. Rotate hose downward toward unlock
position and pull out to release hose
from the holder.
2.
3. Look to see if there is any debris in
the hose. Clean as necessary.
4. Locate the clear foot hose under the
hose holder.
5. Remove the two screws located to the
left of the hose.
5.
Two Screws
6. Check for any debris in the hose.
7. Use a long narrow object such as a
broomstick to clean the hose. Remove
clogs or debris.
8. Replace two screws to attach foot hose.
Replace stretch hose by sliding over
inlet and rotating upwards towards the
lock position.
CAUTION:
Do not use sharp objects, such as
a hanger, to remove clogs.
*Note: If the debris cannot be
reached through the hose, then
follow the instructions for cleaning
the air passageway in the
“Clean and replace rotating floor
brush” section.
12
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Troubleshooting
WARNING:
To reduce the risk
of electric shock, turn power OFF and disconnect
plug from electrical outlet before performing maintenance or troubleshooting.
Vacuum cleaner won’t run
Possible causesRemedies
1. Vacuum cleaner is not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
Vacuum cleaner won’t pick up dirt
Possible causesRemedies
1.
Dirt cup is full
1. Empty dirt cup
2. Filter dirty
2. Check, remove debris or clean
3. Hose not secure
3. Check to be sure hose is snapped into place at both ends
4. Dirt cup not in place
4.
5. Vacuum path clogged
5.
6. Rotating power brush drive belt broken
Make sure dirt cup is fully inserted and dirt cup
release handle is pushed in completely
Visually check air passageway, hose inlet,
and hose for anything that might be obstructing.
the vacuum path. Carefully remove blockage
6. Replace drive belt
7. Drive belt stretched
7. Check drive belt area and remove obstructions
Replace drive belt if necessary
8. Floor brush bristles worn
8. Replace floor brush
9. Floor brush jammed
9. Remove floor brush and clean debris from
brush and ends Check drive belt for any damage
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
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13
Replacement parts - BISSELL Easy Vac® and PowerForce® Compact vacuum
Item
1
2
3
4
5
6
7
8
9
1
6
14
Part No.
Part Name
203-7592
203-7034
203-7627
203-7593
203-7943
203-7882
203-7596
203-8163
203-8123
2
7
Dirt Cup
Drive Belt
Floor Brush
Inner & Outer Circular Filter Set
Crevice Tool
Dusting/Upholstery Tool (select models)
Vacuum Hose Replacement
Cord Wrap
Replacement Handle with Accessory Holder
3
4
8
5
9
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Warranty - BISSELL Easy Vac® and PowerForce® Compact vacuum
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL will repair or replace (with new or remanufactured components or products),
at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for
one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or
any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in
your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE
DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the
above limitation may not apply to you.
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15
Don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with
questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips and more!
Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 15 for details.
16
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4485
Rev 2/12
Visit our website at:
www.bissell.com
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