LOREX Technology LW2100 Instruction manual

www.lorexcctv.com
DIGITAL WIRELESS QUAD VIEW
MONITORING SYSTEM
Interference Free, Secure,
Indoor/Outdoor, Day/Night
Instruction Manual
English Version 1.0
MODEL:
LW2100
www.lorexcctv.com
Copyright © 2009 Lorex Technology Inc.
Important Safeguards
Thank you for purchasing the Digital Wireless Quad View Monitoring System.
This manual refers to the following products:
•
LW2100
Please visit us on the web for the most current Manuals and Quick Start Guides. Additional
Language Manuals may also be available at:
www.lorexcctv.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
products ‘ enclosure that may be of sufficient magnitude
to constitute a risk of electric shock
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF
THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
2
BEFORE YOU START
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
• We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
• Consumer Guides and Video Tutorials are available on our web
site at www.lorexcctv.com/support
• If you require further installation assistance, please visit
www.lorexcctv.com/installation or contact a professional
installer.
• Please refer to the “Need Help” insert for technical support and
customer care information.
• Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
without the original packaging.
www.lorexcctv.com
AVANT DE
COMMENCER
ANTES DE
EMPEZAR
CE PRODUIT POURRAIT EXIGER UNE
INSTALLATION PROFESSIONNELLE
ESTE PRODUCTO PUEDE EXIGIR UNA
INSTALACIÓN PROFESIONAL
LOREX S’ENGAGE À SATISFAIRE
VOS BESOINS SÉCURITAIRES
LOREX SE COMPROMETE A SATISFACER
SUS NECESIDADES EN SEGURIDAD
• Veuillez lire le guide de démarrage rapide et le
mode d’emploi avant d’installer ce produit.
• Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este producto.
• Les guides du consommateur et les séances
de tutorat vidéo sont disponibles sur l’Internet en
visitant www.lorexcctv.com/support
• Puede conseguir las guías del consumidor y
los cursos en enseñanza video sobre el Internet
visitando www.lorexcctv.com/support
• Si vous avez besoin de l’aide pour l’installation,
veuillez visiter www.lorexcctv.com/installation
ou contactez un spécialiste en installation
• Si necesita ayuda para la instalación, visite
www.lorexcctv.com/installation o contacte un
especialista en instalaciones
• Veuillez référer à l’insert “Need Help” pour
ob¬tenir de l’information sur le service à la clientèle et le support technique
• Favor de referir al documento “Need Help” para
obtener información acerca del servicio al cliente
y al soporte técnico
• Veuillez constater qu’une fois que les
com¬posantes de ce produit ont été retirées de
l’emballage, vous ne pourrez plus retourner ce
produit directement au magasin.
• Favor de notar que una vez que los componentes de este producto han sido removidos del
embalaje, no podrá devolver este producto directamente a la tienda
w w w . l o r e x c c t v . c o m
NEED HELP?
CONTACT US FIRST
DO NOT RETURN THIS PRODUCT TO THE STORE
Please make sure to register your product at www.lorexcctv.com to receive product updates and information
3
Easy Ways to Contact Us:

Online:
Product Support is available 24/7 including product
information, user manuals, quick start up guides an d F A Q ’ s
at www.lorexcctv.com/support
To order accessories, visit
w ww.lorexcctv.com

By Email:
Technical Support (for technical/installation issues)
s u [email protected]
Customer Care (for warranty and accessory sales)
c u [email protected]
Customer Feedback
i n f [email protected]

By Phone:
N O RTH AMERICA: 1-888-425-6739 (1-888-42-LOREX)
M E XICO: 1-800-514-6739
I N TERNATIONAL: +800-425-6739-0
(Example: From the UK, dial 00 instead of +)
Technical Support (for technical/installation issues)
Press option 1 for English, and then press option 1
OR
Customer Care (for warranty and accessory sales)
Press option 1 for English, and then press options 2 t o 5
NECESITA AYUDA
VOUS AVEZ BESOIN
D’AIDE?
COMUNÍQUESE PRIMERO
CON NOSOTROS
CONTACTEZ-NOUS
D’ABORD
NO DEVUELVA ESTE PRODUCTO A LA TIENDA
NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
Cerciórese de por favor colocar su producto en www.
lorexcctv.com/registration para recibir actualizaciones y la información del producto
Veuillez veiller à enregistrer votre produit à www.
lorexcctv.com/registration pour recevoir des mises à
jour et l’information de produit
3
3
maneras sencillas de comunicarse
con nosotros :

www
En línea:
apoyo al producto disponible 24/7 incluyendo información del producto, manuales para el usuario, guías
de inicio rápido y preguntas más frecuentes en
façons faciles de nous contacter :

www
www.lorexcctv.com/support
Pour commander des accessoires, visitez
www.lorexcctv.com
Por Correo Electrónico:
soporte técnico (para asuntos técnicos/la instalación)
www.lorexcctv.com

[email protected]
O
Par Courriel:
support technique (pour les questions techniques et
d’installation) [email protected]
OU
service à la clientèle (pour les questions de garantie
et les ventes d’accessoires)
servicio al cliente (respecto a la garantía y a la venta
de accesorios)

le support des produits est disponible 24 heures sur 24, 7
jours sur 7, y compris les informations sur les produits, les
guides de l’utilisateur, les guides de démarrage rapide et les
foires à questions
www.lorexcctv.com/support
Para colocar pedidos de accesorios, visite

En ligne:
[email protected]
[email protected]
Comentarios de cliente
Commentaires des clients
[email protected]
[email protected]
Por Teléfono:
L’Amérique du Nord: 1-888-425-6739 (1-888-42-lorex)
MEXICO: 1-800-514-6739
INTERNACIONAL: +800-425-6739-0
(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
soporte técnico (para asuntos técnicos/la instalación)
oprima la opción 1 para inglés y luego oprima la opción 1
O
servicio al cliente (respecto a la garantía y a la venta de
accesorios) oprima la opción 1 para inglés y luego oprima
las opciones 2 A 5
sus opiniones son bienvenidas en
[email protected]
para colocar pedidos de accesorios, visite
www.lorexcctv.com

Par Téléphone:
Norte América: 1-888-425-6739 (1-888-42-lorex)
MEXICO: 1-800-514-6739
INTERNATIONAL: +800-425-6739-0
(Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)
support technique (pour les questions techniques et
d’installation) appuyez sur l’option 1 pour l’anglais, et
ensuite sur l’option 1
OU
service à la clientèle (pour les questions de garantie
et les ventes d’accessoires) appuyez sur l’option 1 pour
l’anglais, et ensuite sur les options 2 à 5
nous serions heureux de recevoir vos
commentaires à [email protected] pour
commander des accessoires, visitez
www.lorexcctv.com
Important Safeguards
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of
your video product, safety is a major factor in the design of every instrument. However, safety is
your responsibility too. This sheet lists important information that will help to assure your
enjoyment and proper use of the video product and accessory equipment. Please read them
carefully before operating and using your video product.
Installation
1.
2.
3.
4.
Read and Follow Instructions - All the safety
and operating instructions should be read
before the video product is operated. Follow
all operating instructions.
Retain Instructions - The safety and
operating instructions should be retained for
future reference.
Heed Warnings - Comply with all warnings
on the video product and in the operating
instructions.
Polarization - Do not defeat the safety
purpose of the polarized or grounding-type
plug.
o A polarized plug has two blades with
one wider than the other.
o A grounding type plug has two
blades and a third grounding prong.
o The wide blade or the third prong is
provided for your safety.
o If the provided plug does not fit into
your outlet, consult an electrician
for replacement of the obsolete
outlet
5.
6.
7.
Power Sources - This video product should
be operated only from the type of power
source indicated on the marking label. If you
are not sure of the type of power supply to
your location, consult your video dealer or
local power company. For video products
intended to operate from battery power, or
other sources, refer to the operating
instructions.
Overloading - Do not overload wall outlets of
extension cords as this can result in the risk
of fire or electric shock. Overloaded AC
outlets, extension cords, frayed power cords,
damaged or cracked wire insulation, and
broken plugs are dangerous. They may result
in a shock or fire hazard. Periodically
examine the cord, and if its appearance
indicates damage or deteriorated insulation,
have it replaced by your service technician.
Power-Cord Protection - Power supply
cords should be routed so that they are not
likely to be walked on or pinched by items
placed upon or against them, paying
particular attention to cords at plugs,
convenience receptacles, and the point where
they exit from the video product.
8.
Ventilation - Slots and openings in the case
are provided for ventilation to ensure reliable
operation of the video product and to protect
it from overheating. These openings must not
be blocked or covered. The openings should
never be blocked by placing the video
equipment on a bed, sofa, rug, or other
similar surface. This video product should
never be placed near or over a radiator or
heat register. This video product should not
be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is
provided or the video product manufacturer’s
instructions have been followed.
9. Camera Extension Cables – Check the rating
of your extension cable(s) to verify
compliance with your local authority
regulations prior to installation.
10. Attachments - Do not use attachments
unless recommended by the video product
manufacturer as they may cause a hazard.
11. Water and Moisture - Do not use this video
product near water. For example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in
a wet basement, near a swimming pool and
the like. Caution: Maintain electrical safety.
Power
line
operated
equipment
or
accessories connected to this unit should
bear the UL listing mark of CSA certification
mark on the accessory itself and should not
be modified so as to defeat the safety
features. This will help avoid any potential
hazard from electrical shock or fire. If in
doubt, contact qualified service personnel.
12. Accessories - Do not place this video
equipment on an unstable cart, stand, tripod,
or table.
The video equipment may fall,
causing serious damage to the
video product. Use this video
product only with a cart, stand,
tripod, bracket, or table
recommended by the
manufacturer or sold with the
video product.
Any mounting of the product should follow
the manufacturer’s instructions and use a
mounting accessory recommended by the
manufacturer.
3
Important Safeguards
Service
Use
13. Servicing - Do not attempt to service this
video equipment yourself as opening or
removing covers may expose you to
dangerous voltage or other hazards. Refer all
servicing to qualified service personnel.
19. Cleaning - Unplug the video product from the
wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
14. Conditions Requiring Service - Unplug this
video product from the wall outlet and refer
servicing to qualified service personnel under
the following conditions.
A. When the power supply cord or plug is
damaged.
B. If liquid has been spilled or objects have
fallen into the video product.
C. If the video product has been exposed to
rain or water.
D. If the video product does not operate
normally by following the operating
instructions. Adjust only those controls
that are covered by the operating
instructions. Improper adjustment of
other controls may result in damage and
will often require extensive work by a
qualified technician to restore the video
product to its normal operation.
E. If the video product has been dropped or
the cabinet has been damaged.
F. When the video product exhibits a distinct
change in performance. This indicates a
need for service.
15. Replacement Parts - When replacement
parts are required, have the service
technician verify that the replacements used
have the same safety characteristics as the
original parts. Use of replacements specified
by the video product manufacturer can
prevent fire, electric shock or other hazards.
16. Safety Check - Upon completion of any
service or repairs to this video product, ask
the service technician to perform safety
checks recommended by the manufacturer to
determine that the video product is in safe
operating condition.
17. Mounting - The cameras provided with this
system should be mounted only as instructed
in this guide, using the provided mounting
brackets.
18. Heat - The product should be situated away
from heat sources such as radiators, heat
registers, stoves, or other products (including
amplifiers) that produce heat.
4
20. Product and Cart Combination - Video and
cart combination should be moved with care.
Quick stops, excessive force, and uneven
surfaces may cause the video product and car
combination to overturn
21. Object and Liquid Entry - Never push objects
for any kind into this video product through
openings as they may touch dangerous
voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill
liquid of any kind on the video product
22. Lightning - For added protection for this
video product during a lightning storm, or
when it is left unattended and unused for long
periods of time, unplug it from the wall outlet
and disconnect the antenna or cable system.
This will prevent damage to the video product
due to lightning and power line surges. The
manufacturer’s instructions and use a
mounting accessory recommended by the
manufacturer.
General Precautions
General Precautions
1. All warnings and instructions in this manual should be followed
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water
dampened cloth for cleaning
3. Do not use this unit in humid or wet places
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not
be blocked
FCC NOTICE
This equipment has been certified and found to comply with the limits regulated by the FCC
part 15, subpart C.
However, it is imperative that the user follows the guidelines in this manual to avoid
improper usage which may result in damage to the unit, electrical shock and fire hazard
injury
In order to improve the feature functions and quality of this product, the specifications are
subject to change without notice from time to time.
www.lorexcctv.com
5
Features
Features
•
•
•
•
•
•
Latest Ultra Digital Wireless Technology provides excellent image quality and clarity
Connect up to 4 receivers to your surveillance recorder (DVR) to create a wireless surveillance
solution†
Infrared night vision LED's allow you to see in total darkness
Up to 150ft (46m) indoor / 450ft (137m) outdoor wireless range*
View one particular channel, cycle through all channels or view all 4 channels on one screen
(Quad view)**
Auto infrared light filter ensures outstanding image quality day or night
† Using multiple receivers in close proximity to each other may cause a slight slowdown in frame rate performance. Try to
maintain at least a few inches of space between each receiver.
*Maximum transmission range. Actual range is dependent upon building materials and other obstructions in path of wireless
signal.
**Additional cameras sold separately
Receiver Features
•
•
•
•
•
Compact receiver easy to install and operate
4 Channel System – Supports up to 4 Wireless Cameras
VGA (640x480) & QVGA (320x240) Resolution Supported
Convenient Signal Strength Indicator
Plug directly into a TV (RCA adapter included) or surveillance recorder or use a BNC extension
cable (included) to position the wireless receiver in a more convenient location
Camera Features
•
•
•
•
VGA Resolution Camera
65ft (20m) IR Night Vision*
Auto infrared light filter ensures outstanding image quality any time, day or night
Weather Proof Housing (IP66 rated)
* Stated IR Illumination range is based on ideal conditions. Actual range and image clarity depends on installation location, viewing
area and light reflection/absorption level of object
The Digital Wireless signal transmission type used by the Lorex LW2100 series is also known as FHSS –
Frequency Hopping Spread Spectrum. This type of signal is highly resistant to deliberate jamming as it
generates a channel hopping sequence using an algorithm generated by the receiver system.
6
Table of Contents
Table of Contents
Getting Started ................................................................................................................................................ 8
Wireless Receiver ........................................................................................................................................... 9
Connecting the Camera................................................................................................................................... 9
Installation Warnings: ................................................................................................................................ 10
Installing the Camera................................................................................................................................. 10
Setting up the Wireless Receiver ................................................................................................................. 11
Viewing Modes............................................................................................................................................... 12
On-Screen Display......................................................................................................................................... 13
Adding Cameras ............................................................................................................................................ 14
Using Auto-Scan ............................................................................................................................................ 14
Setting Dwell Time ........................................................................................................................................ 15
Appendix A: System Specifications .............................................................................................................. 16
Receiver Specifications .......................................................................................................................... 16
Camera Specifications............................................................................................................................ 16
Appendix B: About Digital Wireless Technology ......................................................................................... 17
Appendix C: Strengthening the Range of the Wireless Signal ................................................................... 18
Clear Line-of-Sight .................................................................................................................................... 18
Obstacles ................................................................................................................................................ 18
Extending Your Wireless Signal ................................................................................................................. 18
2.4 GHZ Directional Wireless Panel Antenna ........................................................................................ 19
2.4 GHZ Omni-Directional Wireless Antenna......................................................................................... 20
Troubleshooting ............................................................................................................................................ 21
FAQ................................................................................................................................................................. 22
7
Getting Started
Getting Started
The System comes with the following components:
1 x WIRELESS CAMERA*
1 x CAMERA
MOUNTING STAND
1 x MOUNTING
SCREW KIT
1 X WIRELESS
ANTENNA
(FOR RECEIVER)
2 x POWER ADAPTERS
(FOR RECEIVER &
CAMERA)
1 x WIRELESS RECEIVER
1 x BNC/RCA
ADAPTER
3ft/1m BNC
Female/BNC
Male Extension
Cable
*Camera configuration may vary by model
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE
SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
8
Wireless Receiver
Wireless Receiver
1.
Wireless Antenna: Screws onto to the top of
the receiver.
2.
Channel LEDs: When lit up, indicates the
current viewing mode.
3.
Resolution* button: Press to switch
between VGA and QVGA video resolutions;
press and hold for several seconds to
remove/replace channels from Auto-Scan.
See page 14 for more details.
4.
Front LED: Lit in green to indicate power to
the receiver.
5.
Channel: Press to change channels (1~4),
Quad split-screen mode, and Auto-Scan
viewing mode; press and hold to add (pair) a
new camera to the receiver.
1
2
3
5
4
VGA
/
QVGA
Pair
*VGA mode has a resolution of 640 X 480 pixels; QVGA mode has a resolution of 320 X 240 pixels. Use VGA
mode for best video performance. Use QVGA mode if you need a higher video frame rate.
Connecting the Camera
Before you install the camera, carefully plan where and how it will be positioned, and where you will
route the cable that connects the camera to the power adapter.
•
Before starting permanent installation, verify its performance by observing the image on a
monitor when camera is positioned in the same location/position where it will be permanently
installed.
9
Connecting the Camera
Installation Warnings:
•
•
•
Aim the Cameras to best optimize the viewing area: Select a location for the camera that provides
a clear view of the area you want to monitor, which is free from dust, and is not in line-of-sight to
a strong light source or direct sunlight.
Avoid installing the cameras where there are thick walls or obstructions between the Cameras
and the Receiver*.
Select a location for the camera that has an ambient temperature between 14°F~122°F
(-10°C~50°C)
*Avoid installing in a location which requires the wireless signal to pass through cement, concrete, and
metal structures. This will reduce the range of transmission.
Installing the Camera
To install the camera:
1. Use the included mounting screws
to mount the stand to the mounting
surface:
• Mark the position of the screw holes
on the wall
• Drill holes and insert the drywall
plugs as needed
• Firmly attach the stand to the wall
using the provided screws
Figure 1.0 Attach stand to mounting surface
2. Attach the camera to the mounting
stand. Adjust the angle of the
camera until the desired view is set.
Tighten the thumbscrews to secure
the desired camera position.
3. Connect the power cable from the
camera to the Power Adapter; plug
the Power Adapter to an outlet or
surge protector.
NOTE: You can add additional cameras
(maximum of 4 cameras). When adding
cameras that were not included in the
original box, you will need to pair up the
cameras with the receiver. Refer to the
camera pairing section of this manual
for more details.
Figure 1.1 Attach the camera to the stand
10
Setting up the Wireless Receiver
Setting up the Wireless Receiver
To connect the wireless receiver to a surveillance recorder (DVR):
1. Screw the antenna onto the top of the receiver.
2. Connect the BNC connector on the receiver directly into an available video input.
NOTE: If necessary, attach the 3ft (1m) BNC/BNC extension cable at one end to the receiver and
at the other end to the surveillance recorder.
3. Connect the power cable from the receiver to the Power Adapter; plug the Power Adapter to
an outlet or surge protector.
To connect the wireless receiver to a TV or VCR:
1. Screw the antenna onto the top of the receiver.
2. Attach the included BNC/RCA adapter to the BNC connector on the receiver and plug the
receiver directly into an available video input.
NOTE: If necessary, attach one end of the 3ft (1m) BNC/BNC extension cable to the receiver and
at the other end attach the BNC/RCA adapter, and then connect the BNC/RCA adapter to the
viewing/recording device.
3. Connect the Black power cable from the receiver to the cable of the Power Adapter; plug the
Power Adapter to a local AC power outlet or surge protector.
NOTE: Use the included BNC/BNC extension cable in case the receiver is not able to properly connect
into the viewing/recording device due to space constraints at the back/front of the device or to clear
obstructions between camera and receiver which can affect wireless signal strength.
ATTENTION: Make sure to first connect and power on the camera(s) before powering on the receiver; this will
ensure a proper connection.
Figure 2.0 Attach the receiver directly to an integrated system, TV, or DVR
11
Viewing Modes
Viewing Modes
There are six different viewing modes available on the system: individual viewing of channels
1~4, Quad split-screen, and Auto-Scan. For details on Auto-Scan, see page 14.
ƒ
Press the CHANNEL button repeatedly to switch between these viewing modes.
AUTO
Auto-Scan mode
Quad mode
Channel 1
RESOLUTION
CHANNEL
Press the CHANNEL
button to change viewing
modes*
Channel 4
Channel 2
Channel 3
Figure 3.0 View Mode diagram
*Images simulated.
12
On-Screen Display
On-Screen Display
1
2
1. Signal Indicator – The signal indicator
shows the strength of the signal being
received from the camera.
The number of bars in the Signal Indicator
shows the strength of the signal – One or No
Bars indicates the signal is poor, and 4 bars
indicate a very strong signal.
NOTE: Signal Indicator not shown while
in Quad Mode.
ATTENTION: If signal is low (e.g. 1 or 2
bars) adjust the antennas, or reposition
the cameras or receiver for best
performance.
Figure 4.0 On-screen display
Optional high power antennas are
available to extend the range of the
wireless signal or help the signal get
around solid objects. For more details, see page
17 of this manual, or visit www.lorexcctv.com and
go to Wireless Products Solutions.
2. Channel Indicator – Displays the current channel
number. Press the CHANNEL button on the Receiver
to switch between available cameras.
NOTE: Channel Indicator not shown while in Quad
Mode.
Figure 4.1 Quad split-screen view
CH 1
CH 2
3
CH 3
CH 4
3. Status Indicator – The Status indicator message
“Connecting” appears when the receiver is trying to
locate a camera.
NOTE: There may be temporary signal losses
for less than 1 second, due to the connection
retrieval process between the Camera and
Receiver (when switching between channels).
This is a normal operation of the receiver.
Figure 4.2 Connecting message
13
Adding Cameras
Adding Cameras
The System comes with a camera that has already been paired. The Pairing Function
assigns each camera to a different channel on the Wireless Receiver (up to four cameras), and
is necessary for configuring additional cameras. By default, the camera included with the
system appears on channels 1 on the wireless receiver.
NOTE: It is highly recommended to pair the cameras to the receiver before permanently
mounting the cameras.
1. Connect the power cable from the camera to
the Power Adapter; plug the Power Adapter into
an outlet or surge protector.
2. Press the CHANNEL button on the Wireless
Receiver to select an empty channel.
3. Press and hold the CHANNEL button for 5
seconds to activate pairing function. The onscreen displays informs you that you have 30
seconds to press the pair button on the camera
(see Figure 5.1).
4. Press and hold the Pair button underneath the
antenna on the back of the camera. You must
press the Pair button on the camera within 30
seconds of pressing the Pair button on the
Wireless Receiver. If pairing is successful, live
video from the camera will immediately appear
on the monitor.
Figure 5.0 Hold the CHANNEL button to
pair additional cameras
Using Auto-Scan
Auto-Scan automatically switches between channels 1~4.
Press the CHANNEL button on the wireless receiver to
turn on Auto-Scan (CH1~4>Quad,>Auto-Scan).
Figure 5.1 Pair button underneath
antenna
You can also disable Auto-Scan for individual channels. This
allows you to customize viewing of the connected cameras.
To disable Auto-Scan:
1. Make sure the Wireless Receiver and cameras are fully
connected and powered on.
2. Press the CHANNEL button to select the channel you
wish to remove from Auto-Scan.
3. Press and hold the RESOLUTION button until the onscreen display indicates that Auto-Scan has been
turned OFF for that specific channel.
NOTE: Repeat step 3 to turn Auto-Scan ON.
14
Figure 6.0 Auto-Scan turned OFF for
Channel 1.
Setting Dwell Time
Setting Dwell Time
You can set the length of time (in seconds) that the receiver displays each channel while in Auto
Scan.
To set dwell time:
1. Make sure the Wireless Receiver and
cameras are fully connected and powered
on.
2. Press and hold the RESOLUTION button
and CHANNEL button at the same until
the Dwell Time screen appears. Continue
holding both buttons.
3. With the CHANNEL button and
RESOLUTION button held down, the
receiver will automatically cycle the dwell
time from 1~20 seconds. The higher the
dwell time, the longer each channel
remains on-screen during Auto-Scan.
Figure 7.0 Press and hold the RESOLUTION
and CHANNEL buttons at the same time
4. Release both buttons to set the desired
dwell time.
NOTE: If you repeat this process, the Dwell
Time screen will display the last set dwell
time.
Figure 7.1 Continue holding both buttons to
set the dwell time for Auto Scan
15
Appendix A: System Specifications
Appendix A: System Specifications
Receiver Specifications
Receiver
Receiving Frequency Range
RX Sensitivity
Demodulation
Data Rate
Supported Resolutions
Power Requirement
Power Consumption
Operating Temp Range
2.400GHz~2.480GHz
-81dBm
GFSK
160 Kb/s
VGA (640x480) or QVGA (320x240)
12Vdc +/-10%
200mA Max
14°F ~ 122°F
-10° ~ 50° C
Camera Specifications
Camera
Transmit Frequency Range
TX Power
Data Rate
Modulation
TX Range
Image Sensor Type
Effective Pixel
Image Processing
Image Resolution
Lens
Viewing Angle
AGC
AES
Power Requirement
Power Consumption
Operating Temp Range
Environment Rating
Built-in IR LED
Built-in Auto IR Turn On/Off
16
2.400GHz~2.480GHz
16dBm
160 Kb/s
GFSK
450 ft / 137 m Line in Sight
1/4" Color CMOS Image Sensor
H: 640, V: 480
Motion JPEG
Up to 640 x 480 (VGA)
4.5mm F1.5
53°
On
1/60~1/62500S
12Vdc +/-10%.
315mA Max with IR LED, 135mA Max without IR LED.
14°F ~ 122°F
-10° ~ 50° C
IP66
18 Units of IR LED (850nm type) for Night Vision
CdS Drive Auto IR LED turn On/Off Circuit
Appendix B: About Digital Wireless Technology
Appendix B: About Digital Wireless Technology
The Digital Wireless signal transmission type used by the Lorex LW2100 is also known as FHSS
–Frequency Hopping Spread Spectrum. This type of signal is highly resistant to deliberate
jamming as it generates a channel hopping sequence using an algorithm generated by the
receiver system.
The 2.4GHz (2.400-2.480Ghz) band is being divided into sections or paths of 2MHz per section,
and each second the transmission signal hops hundreds of times in a specified sequence within
this frequency range. The overall bandwidth required for frequency hopping is much wider then
2MHz however because transmission occurs only on a small section of this bandwidth at any
given time, the signal being transmitted does not suffer from greatly reduced signal
degradation and also avoids blocked paths other devices who act as sources of competing
signals. The strength of the signal being transmitted is set to be from 13.5-16dBm, which is
much higher then the analog transmission signal allowed by authorities around the Globe.
When an image is captured by the camera it is instantly converted from an analog to digital
signal and packaged into small packets. With each successful transmission via the 2 MHz paths
discussed above, the packets of information containing images are delivered to the receiver and
decoded into analog information. The information can then be displayed on devices that are
connected to the wireless receiver (RX).
A device pairing process is required to synchronize the transmitter (TX, Camera) and the
receiver (RX). This allows the transmitter and receiver to be on the same frequency and use the
same algorithm for frequency hopping. This ensures that only the paired transmitter and
receiver can maintain communication signal by hopping to the same frequency paths at the
exact same time. As a result, the chance that other devices within the same frequency range
are on the same frequency, at the same time and in the same order is extremely unlikely. Note
that the pairing process is already done at the factory for products that ship within the same
packaging. Only when add-on devices are purchased is a pairing process required.
17
Appendix C: Strengthening the Range of the Wireless Signal
Appendix C: Strengthening the Range of the Wireless
Signal
Is your wireless signal choppy? Do you want to extend the range of wireless transmission?
There are several ways to boost your wireless signal as well as options to help you extend the
range of the wireless signal.
Clear Line-of-Sight
The digital wireless signal is virtually interference free. However, you should always ensure
there is a clear line-of-sight between the camera and the receiver.
Clear line-of-sight
Clear line-of-sight
Obstacles
There should be little to no obstacles obstructing the line-of-sight between the camera and the
receiver. Solid objects, such as concrete and metal may limit the range of the wireless signal.
Extending Your Wireless Signal
Even with a clear line-of-sight between your camera(s) and your receiver, you may experience a
lower video frame rate simply due to the distance between your wireless devices.
Accessory antennas are available that can help extend the range of your wireless signal.
18
Appendix C: Strengthening the Range of the Wireless Signal
2.4 GHZ Directional Panel Antenna
Use the 2.4GHz Directional Panel Antenna (model#:
ACCANTD9) in one of two scenarios:
SCENARIO 1—Single camera installation: Attach the
directional antenna to either the camera or receiver or both to
extend the range.
SCENARIO 2—Multi-camera installation: Attach the
directional antenna to those cameras which are located far
away to improve the wireless signal strength. A 20 ft.
extension cable is included with the antenna to help with
proper positioning of the antenna including getting around
walls / objects to achieve line-of sight transmission.
2.4 GHz Panel Antenna (ACCANTD9)
19
Appendix C: Strengthening the Range of the Wireless Signal
2.4 GHZ Omni-Directional Antenna
Use the 2.4GHz Omni-Directional Antenna (model#:
ACCANTO8) in the following scenario:
Multi-camera installation: Attach the Omni-Directional
antenna to the receiver to extend the wireless transmission
range of the receiver.
To further improve the strength of the wireless signal,
consider adding directional antennas to those cameras
which are located far away.
The Omni-Directional Antenna should be positioned in an
elevated location (i.e. rooftop) to achieve clear line-of sight
to the cameras. A 20 ft. extension cable is included with the
antenna to help with proper positioning of the antenna
including getting around walls / objects to achieve line-of
sight transmission.
FENCE
ROOFTOP
Visit www.lorexcctv.com for more details on wireless antennas and accessories.
20
Troubleshooting
Troubleshooting
If you have problems with your System, there is often a quick and simple solution. Please try the
following:
Problem
There is no picture from a
camera.
There is interference with
the camera picture.
The picture is dropping
The picture is or has
become choppy
The picture appears to be
grainy/distorted
The picture is white
Solution
• Check power to the Camera. Make sure the
adapter is plugged in and the red LED light on the
power adapter is on
• Make sure that the Cameras and Receiver are
both ON.
• Make sure that the camera is in range of the
Receiver.
• Make sure that each camera is within range, and
that there are no large obstructions or
interference
• Try repositioning the camera, receiver or both to
improve the reception.
• Move the camera closer to the receiver.
• Try repositioning the camera, receiver or both to
improve the reception.
• The picture may become choppy when
experiencing a lower frame rate (i.e. 10 frames
per second vs. a higher 20 frames per second).
• Try moving the camera closer to the receiver.
• Remove obstructions between the Receiver and
Camera
• Try switching to QVGA mode. Resolution will be
reduced but video frame rate will increase
• When using with large screen TV/Monitor
(especially high-definition televisions), the picture
might be grainy as the camera limits video
resolution to VGA (640x480 pixels). This is not a
product defect.
• For best performance use with TV/Monitor PIP
(Picture in Picture) function. Check your
TV/Monitor product manual to see if this feature is
available on your TV/Monitor
• View video on a smaller screen TV/Monitor
• Consider increasing the range of the wireless
signal with an accessory antenna (see page 17)
• Common situation know as “washout” or
“whitewash” where a strong light source is
pointed at the camera lens. The camera lens IS
NOT harmed during a whitewash.
• DO NOT point your camera towards a light source
21
FAQ
FAQ
Q: What is the maximum distance I can have between the camera and the receiver?
A: Typically 450 feet (137 m) with a clear line of sight in open space, or approximately 150 feet
(46 m) in a house. Walls, studs, furniture will interfere with the range of wireless transmission.
Q: Why does my “wireless camera” have a power cable?
A: The term “wireless” refers to the lack of a video cable between the camera and the receiver.
The camera still requires a power source.
What does 'line-of-sight' mean?
A: 'Line-of-sight' means that there are no obstructions which may interfere with the
transmission of the audio/video signal. Obstructions include items such as walls, buildings and
certain electronic devices.
Q: What is pairing?
A: Pairing is an electronic handshake between digital wireless devices. Pairing allows the
devices to communicate exclusively with each other. The transmission is encrypted and secure.
Q: Can digital wireless cameras be paired to more than one receiver?
A: Digital Wireless cameras can only be paired to one receiver. This is to prevent interception by
3rd parties, and prevents any other device from picking up the signal – this also means that you
cannot pair one camera to multiple receivers.
Q: Can I use 900 MHz and 2.4 GHz systems at the same time?
A: Yes. 900 MHz devices and 2.4 GHz devices will not interfere with one another.
Q: Can I connect analogue 2.4 GHz wireless cameras to the wireless receiver?
A: No, analogue and digital wireless products are incompatible. Visit www.lorexcctv.comfor a
full list of cameras and accessories that are compatible with this system.
22
Revision 3.0
LOREX PRODUCT LIMITED WARRANTY
1 year (Warranted parts do not include Bulbs, LED’s and Batteries)
Lorex warrants, to the original retail purchaser only (the “Purchaser”), that this item (the “Product”) if properly used
and installed, and where applicable, the CD-ROM on which the accompanying software is provided, is free from
manufacturing defects in material and workmanship, provided the Product is used in normal conditions and is
installed and used in strict accordance with the instructions contained.
This warranty shall be for the following warranty periods (the “Warranty Period”), commencing on the date the
Purchaser buys the Product at retail in an unused condition.
Parts and Labor:
Lorex’s obligations under this warranty shall be limited to
• The repair and or replacement of the product by means of hardware and/or software (at option of Lorex);
• The replacement of any warranted parts found by Lorex to be defective in the Product or, in Lorex’s sole
discretion, the replacement of the Product found be Lorex to be defective.
• If Lorex is unable to repair or replace the Product or CD-ROM, refund the then-current value of the Product.
Any replacement parts furnished by Lorex in connection with this warranty shall be warranted to the Purchaser for
a period equal to the un expired portion of Warranty Period for the Product.
Warranty Exclusions
This warranty does not apply to Bulbs, LED’s and Batteries supplied with or forming part of the product.
This warranty is invalidated if other than Lorex accessories are or have been used in or in connection with the
Product or in any modification or repair is made to the Product by other than a service depot authorized by Lorex.
This warranty does not apply to defects or damages arising by use of the Product in other than normal (including
normal atmospheric, moisture and humidity) conditions or by installation or use of the Product other than in strict
accordance with the instructions contained in the Product’s Owner’s Manual.
This warranty does not apply to defects in or damages to the Product caused by (i) negligent use of the Product,
(ii) misuse, abuse, neglect, alteration, repair or improper installation of the Product, (iii) electrical short circuits or
transients, (iv) Purchaser usage not in accordance with product installation, (v) use of replacement parts not
supplied by Lorex (vi) improper Product maintenance, or (viii) accident, fire, flood or other Acts of God.
This warranty does not cover the performance or functionality of any computer software included in the package
with the Product. This warranty only covers defects in the CD-ROM media such as a broken or a defect in the
CD-ROM that would prevent the CD-ROM from being read by your personal computer’s CD-ROM drive. Lorex
makes no warranty that the software provided with the Product will function without interruption or otherwise be
free of anomalies, errors or ‘Bugs’. Lorex makes no warranty with regard to any software provided with the
Product unless specifically set forth otherwise in a license agreement accompanying such software. This warranty
does not cover any costs relating to removal or replacement of any Product, CD-ROM, or software installed on
your computer.
Lorex reserves the right to make changes in design or to make additions to or improvements in its products
without incurring any obligation to modify any product which has already been manufactured. Lorex will make
every effort to provide updates and fixes to its software via its website. This warranty does not cover any
alteration or damage to any other software that may be or may become resident on the users system as a result
of installing the software provided. This warranty is in lieu of other warranties, express or implied, and Lorex
neither assumes nor authorizes any person to assume for it any other obligation or liability in correction with the
sale or service of the Product. In no event shall Lorex be liable for any special or consequential damages arising
from the use of the Product or arising from the malfunctioning or non-functioning of the Product, or for any delay
in the performance of this warranty due to any cause beyond its control.
This warranty shall not apply to the appearance or accessory items including, but not limited to cabinets, cabinet
parts, knobs etc., and the uncrating, setup, installation or the removal and reinstallation of products after repair.
Lorex does not make any claims or warranties of any kind whatsoever regarding the Product’s potential, ability or
effectiveness to prevent minimize, or in any way affect personal or property damage or injury. Lorex is not
responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether
physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople,
retailers, dealers or distributors to the contrary are not authorized by Lorex, and do not affect this provision of this
warranty.
Lorex’s responsibility under this, or any other warranty, implied or expressed, is
limited to repair, replacement or refund, as set forth above. These remedies are the
sole and exclusive remedies for any breach of warranty. Lorex is not responsible for
direct, special, incidental, or consequential damages resulting from any breach of
warranty or under any other legal theory including but not limited to, loss profits,
downtime, goodwill, damage to or replacement of equipment and property and any
costs of recovering, reprogramming or reproducing any program or data stored in or
used with a system containing the Product CD-ROM or accompanying software.
Lorex does not warrant that the software will operate with any other software except
that which is indicated. Lorex cannot be responsible for characteristics of third party
hardware or software which may effect the operation of the software included.
The purchaser may have other rights under state, provincial, or federal laws and
where the whole or part of any item of this warranty is prohibited by such laws, it
shall be deemed null and void, but the remainder of the warranty shall remain in
effect.
All expressed and implied warranties are limited in duration to the limited warranty
period. No warranties apply after that period. Some states do not allow limitation on
how long an implied warranty lasts, so this limitation may not apply to you. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above warranty may not apply to you. This limited warranty gives
you specific legal rights and you may also have other rights that vary from state to
state.
Obtaining Service
In order to obtain service, please make sure that you have registered your product
on-line (www.lorexcctv.com) in the warranty registration section. Should the
Product require service under this warranty, the Purchaser must provide Lorex with
a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex
will not perform any of its obligations under this warranty. If you return the Product
and/or CD-ROM to Lorex, you must assume the risk of damage or loss during
shipment. You must use the original packaging or the equivalent, and you must pay
postage.
To claim on this warranty, proceed with the following steps.
Lorex Returns
c/o Russell Farrow
15 Lawrence Bell Drive, Amherst, NY 14221
1 Pack the Product in a well-padded sturdy carton.
2.
i). If the unit was purchased in the United States proceed as follows:
a.
Please contact our customer service department to obtain a return
authorization number.
Return the unit to:
b.
a.
b.
ii). If the unit was purchased in Canada proceed as follows:
Please contact our customer service department to obtain a return
authorization number.
Return the unit to:
Lorex Service Center.
250 Royal Crest Court, Markham, Ont. L3R 3S1
iii) If the unit was purchased in Europe please visit:
www.lorexinternational.com for return instructions.
TOLL FREE CUSTOMER SUPPORT
North America: 1-888-42-LOREX (1-888-425-6739)
Local: 905-940-5355
International: 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
Always use discretion when installing video and/or audio surveillance equipment especially
when there is perceived privacy. Inquire regarding federal, state and/or local regulations
applicable to the lawful installation of video and or audio recording or surveillance. Party
consent may be required. www.strategicvista.com
GARANTIE LIMITÉE DES PRODUITS LOREX
Lorex garantit à l'acheteur original (ci-après désigné comme étant "l'acheteur") dans un magasin au
détail seulement, et que ce produit (ci-après désigné comme étant le "produit"), s'il est installé
correctement et - s’il y a lieu - utilisé conformément aux instructions ci-incluses, et le disque CDROM qui comporte le logiciel, seront libres de tout défaut de fabrication, tant dans les pièces que la
main-d'oeuvre, pourvu que le produit soit utilisé dans des conditions normales et installé et utilisé
strictement selon les instructions incluses dans le guide qui l'accompagne.
Cette garantie couvrira la période mentionnée ci-dessous (ci-après désignée comme étant la
"période de garantie"), commençant le jour où l'acheteur se procure le produit à l'état neuf dans un
magasin au détail.
Pièces et main-d'oeuvre :
1 année (les pièces couvertes n'incluent
pas les ampoules, voyants à DEL ni les
piles).
Les obligations de Lorex selon les termes de cette garantie se limitent exclusivement aux points
suivants :
•
Lorex se réserve le droit de réparer ou de remplacer, sa seule discrétion, le logiciel et/ou le
matériel.
•
Le remplacement des pièces sous garantie que Lorex estime être défectueuses dans le
produit ou le disque CD-ROM ou, à sa seule discrétion, le remplacement du produit jugé
défectueux.
•
Si Lorex ne peut réparer ni remplacer le produit ou le disque CD-ROM, rembourser la valeur
monétaire du produit ou du disque CD-ROM en cours au moment de l'achat.
Toutes les pièces remplacées par Lorex seront couvertes pendant la période résiduelle de la
garantie dudit produit.
Exclusions de la garantie
Pour obtenir du service, veuillez vous assurer que vous avez inscrit votre produit en ligne
(www.lorexcctv.com) dans la section d'abonnement à la garantie. Cette garantie ne couvre pas
les ampoules, voyants à DEL ni les piles incluses avec le produit ou faisant partie de celui-ci.
Cette garantie deviendra nulle si des accessoires autres que ceux vendus ou distribués par Lorex
sont utilisés ou ont été utilisés conjointement avec le produit ou si des modifications ou des
réparations ont été effectuées au produit par une entité autre qu'un centre de service autorisé par
Lorex.
Cette garantie ne s'applique pas aux défauts ni aux dommages survenus suite à une utilisation
anormale du produit (incluant des conditions atmosphériques et des taux d'humidité anormaux) ou
suite à une installation ou une utilisation du produit autre que celle décrite dans le guide
accompagnant le produit.
Cette garantie ne s'applique pas aux défauts ni aux dommages causés au produit suite à (i) une
utilisation insouciante du produit, (ii) mauvaise utilisation, abus, négligence, modification ou
mauvaise installation du produit, (iii) court-circuits ou transitoires électriques, (iv) tout usage de
l'acheteur qui ne correspond pas à l'installation prescrite du produit, (v) l'utilisation de pièces non
fournies par Lorex, (vi) un entretien inadéquat du produit, ou (vii) tout accident, incendie, inondation
ou autres désastres naturels.
Cette garantie ne couvre pas la performance ni la fonctionnalité de tout logiciel informatique inclus
avec le produit. Cette garantie ne couvre pas les défauts que pourrait contenir le support optique
(disque CD-ROM) ou magnétique (disquette), tel qu'un CD-ROM brisé ou comportant un défaut qui
l'empêcherait d'être lu adéquatement par le lecteur de disque de votre ordinateur. Lorex ne garantit
pas que le logiciel fourni avec le produit fonctionnera sans interruption ni qu'il sera libre de tout
défaut, d'erreurs ou de 'bogues'. Lorex ne garantit pas le logiciel inclus à moins que cela ne le soit
mentionné spécifiquement dans l'entente de la licence incluse avec le produit. Cette garantie ne
couvre pas les frais se rapportant à l'enlèvement ni à la réinsertion de tout produit, logiciel,
périphérique ou disque CD-ROM installé sur votre ordinateur.
Lorex se réserve le droit de modifier la conception ou d'apporter des ajouts ou des améliorations à
ses produits, sans obligation de sa part de modifier les produits déjà fabriqués. Lorex fera tout en
son pouvoir pour fournir des améliorations et des réparations à son logiciel via son site web.
Cette garantie ne couvre pas les altérations ni les dommages effectues tout autre logiciel, ni les
bogues pouvant résider de fa on permanente sur le système de l'utilisateur suite l'installation du
logiciel ci-inclus.
Soyez toujours très discret lorsque vous installez des systèmes de surveillance, surtout dans les endroits plus retirés. Informezvous au sujet des lois et règlements municipaux, provinciaux ou fédéraux qui s’appliquent à l’installation d’appareils de
surveillance audio et vidéo. Il se peut que le consentement de la partie surveillée soit exigé.
COMPOSEZ LA LIGNE D’ASSISTANCE SANS FRAIS AUS CONOMMATEURS:
L'Amérique du nord: 1-888-42-LOREX (1-888-425-6739)
Local : 905-940-5355
International : 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
b.
Retournez le produit à :
Lorex Customer Service
250 Royal Crest Court, Markham, ON L3R 3S1
iii) Si l'unité a été achetée dans Europe veuillez visiter : www.lorexinternational.com pour les
instructions de retour
ii) Si l'appareil a été acheté au Canada, suivez ces
étapes-ci :
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
Obtention du service
Si l'acheteur a besoin de service pour son produit, selon les termes de cette garantie limitée, il doit fournir à Lorex
une copie de la facture d'achat affichant clairement la date et l'endroit où le produit a été acheté. Sans cette
preuve d'achat, Lorex ne sera pas dans l'obligation de remplir ses obligations envers l'acheteur. Si vous retournez
le produit et/ou le disque CD-ROM à Lorex, vous devez assumer le risque que ceux-ci soient endommagés ou
perdus au cours de l'expédition. Vous devez emballer le produit dans sa boîte originale ou un emballage adéquat
et vous devez défrayer les coûts d'expédition à l'une des adresses mentionnées ci-dessous.
Pour bénéficier du service sous garantie, vous devez suivre les étapes ci-dessous :
1.
Emballez le produit dans une boîte solide et remplie de matériau d'expédition.
2.
i) Si l'appareil a été acheté aux États-Unis, suivez ces étapes-ci :
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
b. Retournez le produit à :
Lorex Returns
c/o Russell Farrow
15 Lawrence Bell Drive, Amherst, NY 14221
Toutes les garanties tacites ou explicites se limitent à la durée de la garantie limitée. Aucune garantie ne sera
applicable après cette période de temps. Certains états ou provinces ne permettent pas de restrictions en ce qui a
trait aux termes d’une garantie tacite, ni d’exclusions aux dommages-intérêts directs ou indirects et il se peut que
ces restrictions ne s'appliquent pas à vous. Cette garantie donne à l’acheteur original des droits spécifiques et il se
peut que d’autres droits, variant d’un état ou d’une province à l’autre, puissent lui être conférés.
Lorex ne garantit pas que ce logiciel fonctionnera conjointement avec tout autre logiciel ou suite logicielle, ˆ
moins que cela ne soit indique. Lorex ne sera pas tenue responsable des caractéristiques ni des fonctions du
matériel ou des logiciels d'un tiers pouvant entrer en conflit avec le fonctionnement du logiciel ci-inclus.
La seule responsabilité de Lorex, selon les termes de cette garantie, qu'ils soient tacites ou explicites, se limite à
une réparation, un remplacement ou un remboursement, selon les clauses décrites dans les présentes. Ces
recours constituent les seuls auxquels a droit l'acheteur pour les bris des clauses de la garantie. Lorex ne sera pas
responsable des dommages-intérêts spéciaux, directs ou indirects, qui résulteraient d'un bris des clauses de cette
garantie ou de toute autre convention législative, incluant mais ne s'y limitant pas, les pertes de profits, pannes de
courant immobilisant des équipements, la valeur ajoutée des biens incorporels, les dommages effectués au produit
et à la propriété ou les coûts reliés à leur remplacement, ainsi que les frais de recouvrement, reprogrammation ou
reproduction d'un programme ou des données stockées dans un système contenant le disque CD-ROM du produit
ou le logiciel qui accompagne celui-ci.
L'acheteur peut bénéficier de certains droits provinciaux ou fédéraux additionnels et toute clause de cette garantie
qui soit prohibée par de telles lois sera jugée nulle et sans effet mais les autres clauses demeureront en vigueur.
Lorex ne garantit pas et ne fait aucune revendication en ce qui a trait au potentiel, à la capacité ou l'efficacité de
prévenir, réduire ou d'une façon quelconque, d'influer sur les dommages à la propriété privée ou sur les blessures
corporelles. Lorex ne sera pas tenue responsable des blessures corporelles, dommages à la propriété
personnelle, perte ni au vol se rapportant de près ou de loin au produit ou son usage dans un cadre malveillant,
qu'il soit physique ou mental. Lorex n'autorise aucunement les représentants, détaillants ou grossistes, à faire des
revendications ou des énoncés de la part de Lorex, tant par voie écrite que verbale et ces énoncés n'influent
d'aucune manière sur les clauses de cette garantie.
Lorex ne garantit d’aucune manière l'apparence extérieure du produit, ni les pièces ou accessoires incluant, mais
ne s'y limitant pas, le boîtier, les pièces du boîtier, les boutons, etc., ainsi que le déballage, l'installation,
l'enlèvement et la réinstallation du produit après une réparation.
Cette garantie a préséance sur toutes les autres garanties tacites ou explicites, incluant la garantie en qualité
loyale et marchande et les aptitudes visant toute autre obligation ou responsabilité de la part de Lorex, et par les
présentes, Lorex n’autorise aucune personne ni entité à assumer pour elle nulle autre responsabilité en rapport
avec la vente de ce produit. Lorex ne sera pas tenue responsable, en aucune circonstance, des dommagesintérêts directs ou indirects survenant de l'utilisation du produit ou suite au mauvais fonctionnement ou à l'absence
de fonctionnement dudit produit, ainsi que pour tout délai dans l'exécution de cette garantie suite à des
circonstances hors du contrôle de Lorex.
Esta garantía no se aplicará a la apariencia o artículos accesorios incluyendo, sin estar limitado a ellos,
gabinetes, piezas de gabinetes, perillas, etc., y el desembalaje, instalación, configuración, o remoción y
reinstalación del producto después de ser reparado.
Esta garantía no cubre el rendimiento o funcionalidad de ningún software de computadora incluido en el paquete
con el Producto. Esta garantía sólo cubre defectos en el material de CD-ROM, tal como roturas o defectos en el
CD-ROM que impida que sea leído por la unidad de CD-ROM de su computadora personal. Lorex no garantiza
que el software provisto con el Producto funcione sin interrupción o que de otra forma esté libre de anomalías,
errores o “bugs”. Lorex no ofrece ninguna garantiza con respecto a algún software provisto con el equipo a
menos que específicamente se establezca de otra forma en un acuerdo de licencia que acompañe a dicho
software.
Esta garantía no cubre ningún costo relativo a la remoción o reemplazo de algún Producto, CD-ROM, o software
instalado en su computadora.
Lorex se reserva el derecho de hacer cambios en el diseño o hacer adiciones o mejoras a sus productos sin
incurrir en ninguna obligación de modificar algún producto que ya haya sido fabricado.
Lorex tratará en lo posible de proporcionar actualizaciones y arreglos a su software por medio de su página en la
red.
Esta garantía no cubre ninguna alteración ni daño a algún otro software que pueda ser instalado o pueda quedar
instalado en el sistema del usuario como resultado de la instalación del software provisto.
Esta garantía es el reemplazo de otras garantías, expresas o implícitas, y Lorex no asume ni autoriza a ninguna
persona a asumir por ella ninguna obligación en relación con la venta o servicio del producto. En ningún caso
Lorex será responsable por ningún daño o perjuicio especial o consecuente resultante del uso del Producto o de
su mal funcionamiento o incapacidad de funcionar, o por cualquier demora en la atención de esta garantía
debida a causas fuera de su control.
Esta garantía no se aplica a defectos o daños al Producto causados por (i) uso negligente del Producto, (ii) mal
uso, abuso, negligencia, alteración, reparación o instalación incorrecta del Producto, (iii) cortocircuitos o
corrientes eléctricas transitorias, (iv) uso por el Comprador que no está de acuerdo con la instalación del
producto, (v) uso de piezas de repuesto no suplidas por Lorex (vi) inadecuado mantenimiento del Producto, o
(vii) accidente, incendio, inundación u otros accidentes naturales.
Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto.
Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex.
Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto.
Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex.
Lorex garantiza, sólo al comprador original al por menor (el “Comprador”) que este artículo
(el “Producto”), si se usa e instala debidamente, y – si hay lugar - el CD-ROM en el que se proporciona el
software asociado, está libre de defectos de fabricación en materiales y mano de obra, sujeto a que el Producto
sea usado en condiciones normales y que sea instalado y usado estrictamente de acuerdo con las instrucciones
contenidas.
Esta garantía será para los siguientes períodos de garantía (el “Período de Garantía”), a partir de la fecha en que
el Comprador adquiera el Producto al por menor en la condición de no haber sido usado previamente.
Repuestos y Mano de Obra:
1 año (Las piezas garantizadas no incluyen bombillas, LEDs y baterías)
Las obligaciones de Lorex bajo esta garantía estarán limitadas a:
•
la reparación o el reemplazo del producto por medio de hardware y/o software (a opción de Lorex).
•
el reemplazo de cualquier parte garantizada que Lorex determine que está defectuosa en el Producto o
CD-ROM o, por decisión única de Lorex, al reemplazo del Producto que Lorex encuentre defectuoso.
•
Si a Lorex no le es posible reparar o reemplazar el Producto o el CD-ROM, se devolverá el valor vigente
en ese momento del Producto o CD-ROM.
Se garantizará al Comprador cualquier pieza de repuesto provista por Lorex en conexión con esta garantía por
un período igual a la parte no vencida del Período de Garantía del Producto.
GARANTÍA LIMITADA DEL PRODUCTO LOREX
b.
a.
b.
1.
2.
a.
Use siempre discreción cuando instale equipo de vigilancia por video y/o audio especialmente cuando se
percibe privacidad. Consulte acerca de las regulaciones federales, estatales y /o locales aplicables a la
instalación legal de equipos de grabación o vigilancia por video y/o audio. Puede requerirse el
consentimiento de las partes.
www.lorexcctv.com
NUMERO GRATUITO DE SERVICIO A CLIENTES:
Norteamérica: 1-888-42-LOREX (1-888-425-6739)
Internacional: 800-42-LOREX 0 (800-425-67390)
Local : 905-940-5355
iii) Si la unidad fue adquirida en Europa y desea devolver el producto por favor visite:
www.lorexinternational.com para obtener instrucciones.
ii). Si la unidad fue comprada en Canadá proceda en la siguiente forma:
Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
autorización.
Devuelva la unidad a:
Lorex Customer Service.
250 Royal Crest Court, Markham, Ont. L3R 3S1
Empaque el Producto en una caja robusta bien acolchada.
i). Si la unidad fue comprada en Estados Unidos proceda en la siguiente forma:
Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
autorización
Devuelva la unidad a:
Lorex Returns
c/o Russell Farrow
15 Lawrence Bell Drive, Amherst, NY 14221
Con el fin de obtener servicio, por favor asegúrese de registrar haber registrado su producto en nuestra pagina
web www.lorexcctv.com en la sección de registro de garantía. Si el Producto necesitase servicio bajo esta
garantía, el Comprador debe hacer llegar a Lorex una copia del recibo o factura de compra, con su fecha
respectiva, sin lo cual Lorex no estará obligada a cumplir con ninguna de sus obligaciones bajo esta garantía. Si
devuelve el Producto y/o el CD-ROM a Lorex, debe usted asumir el riesgo de daño o pérdida durante el envío.
Debe usar el envase original o equivalente y debe pagar el flete.
Para hacer un reclamo bajo esta garantía, proceda con los siguientes pasos.
El comprador puede tener otros derechos de acuerdo con las leyes federales, provinciales o estatales y cuando
toda esta garantía o parte de la misma sea prohibida por dichas leyes, será considerada nula, pero el resto de la
garantía permanecerá vigente.
Todas las garantías expresadas e implícitas están limitadas en duración al período de garantía limitada. Ninguna
garantía se aplicará después de dicho período. Algunos estados no permiten limitación a la duración de una
garantía implícita, de modo que esta limitación puede no serle de aplicación. Algunos estados no permiten la
exclusión o limitación de daños y perjuicios incidentes o consecuentes, por lo que la garantía anterior puede no
serle de aplicación. Esta garantía limitada le otorga derechos legales específicos y usted puede también tener
otros derechos que varía de un estado a otro.
Cómo obtener servicio
Lorex no garantiza que el software operará con ningún otro software excepto con el que se indica. Lorex no
puede ser responsable de las características de hardware o software de terceras personas que puedan afectar la
operación del software incluido.
Lorex no hace ninguna de cada declaración ni garantía de ninguna clase con respecto al potencial, capacidad o
eficacia del Producto para evitar, minimizar o en alguna forma afectar a los daños o lesiones personales o a la
propiedad. Lorex no es responsable por ningún daño personal, siniestro o robo relacionado con el Producto o a su
uso para cualquier daño, sea físico o mental relacionado con el mismo. Cualquier afirmación o declaración, sea
escrita o verbal, hecha por vendedores, minoristas o distribuidores en sentido contrario no es autorizada por
Lorex y no afecta esta disposición de esta garantía.
La responsabilidad de Lorex según ésta o cualquier otra garantía, implícita o explícita, está limitada a la
reparación, reemplazo o reembolso, como se establece anteriormente. Estas compensaciones son el único y
exclusivo remedio por cualquier incumplimiento de garantía. Lorex no es responsable por daños y perjuicios
directos, especiales, incidentes, o consecuentes resultantes de algún incumplimiento de garantía o bajo cualquier
otra teoría legal, incluyendo pero sin estar limitada a: pérdida de utilidades, paralización, plusvalía, daños o
reemplazo de equipos y propiedad y cualquier costo de recuperar, reprogramar o reproducir cualquier programa o
datos almacenados o usados con un sistema que contenga el CD-ROM del Producto o el software que lo
acompaña.
See Hear PROTECT
Enhance your security with genuine Lorex Cameras, Digital Video Recorders,
Integrated Systems and Accessories. Order whatever you need at
www.lorexcctv.com or call 1-888-42-LOREX (1-888-425-6739)
Warehouse
CVC6998HR
Office
CVC6993R
Restaurant
Convenience Store
CNC1020
VQ1536HR
PROTECT EVERYTHING
THAT MATTERS
Day Care
Home Office
Add wired or wireless cameras to expand the
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LW2602
Drive Way
SG7555
Front Door
LW1010
Nursery
LW2002W
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Backyard
LW2201