1

$10.00

W415-0675 / A / 03.28.08

W415-0675 / A / 03.28.08

2

PG 2-6 INTRODUCTION

Warranty

Dimensions

7-9 INSTALLATION

TABLE of CONTENTS

10 OPERATING INSTRUCTIONS

11-12 MAINTENANCE

13 REPLACEMENTS

Ordering Replacement Parts

Replacement

14 TROUBLE SHOOTING

Clearance to Combustibles

Thermostat and Thermosensor Installation

9 FINISHING

Framing and Finishing

Hearth

Cold Climate Installation

Mantel

!

• Do not burn wood or other materials in this fireplace.

WARNING

• Adults and especially children should be alerted to the hazards of high surface temperatures and should stay away to avoid

burns or clothing ignition. Supervise young children when they are in the same room as the fireplace.

• Clothing or other flammable material should not be placed on or near the fireplace.

• Due to high temperatures, the fireplace should be located out of traffic and away from furniture and draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These

screens and guards must be fastened to the floor.

• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

• It is imperative that the control compartments, burners and circulating blower and its passageway in the fireplace system are

kept clean. The fireplace should be inspected before use and at least annually by a qualified service person. More frequent

cleaning may be required due to excessive lint from carpeting, bedding material, etc. The fireplace area must be kept clear and

free from combustible materials, gasoline and other flammable vapours and liquids.

• Under no circumstances should this fireplace be modified.

• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to inspect the fireplace

and to replace any part of the control system which has been under water.

• Do not operate the fireplace with the glass door removed, cracked or broken. Replacement of the glass should be done by a

licensed or qualified service person.

• Do not strike or slam shut the fireplace glass door.

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

W415-0675 / A / 03.28.08

3

NAPOLEON® electric fireplaces are manufactured under the strict Standard of the world recognized

ISO 9001 : 2000 Quality Assurance Certifcate.

NAPOLEON® products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packing to ensure that you , the customer, receive the quality product that you expect from

NAPOLEON®.

NAPOLEON®

ELECTRIC FIREPLACE PRESIDENT’S LIFETIME LIMITED WARRANTY

Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components and remote controls are covered and NAPOLEON® will provide replacement parts free of charge during the first year of limited warranty.

Light bulbs and fuses are NOT covered by the warranty.

Any labour related to warranty repair is not covered.

CONDITIONS AND LIMITATIONS

NAPOLEON® warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the warranty registration card filed with NAPOLEON® -- provided that the purchase was made through an authorized NAPOLEON® dealer and is subject to the following conditions and limitations:

This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.

Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty.

This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs.

In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.

NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty.

Notwithstanding any provisions contained in the President's Limited Lifetime Warranty, NAPOLEON’s responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages.

This warranty defines the obligations and liability of NAPOLEON® with respect to the NAPOLEON® electric fireplace and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.

NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.

Any damages to fireplace, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.

The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranyt registration card must be returned within fourteen days to register the warranty.

NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.

W415-0675 / A / 03.28.08

4

IMPORTANT INSTRUCTIONS

READ THESE INSTRUCTIONS COMPLETELY BEFORE

BEGINNING INSTALLATION. FAILURE TO FOLLOW

THEM COULD CAUSE A FIREPLACE MALFUNCTION

RESULTING IN SERIOUS INJURY AND/OR PROPERTY

DAMAGE.

When using electric appliances, basic precautions should always be followed to reduce the risk of fi re, electric shock, and injury to persons, including the following:

1. Read all instructions before using this fi replace.

!

WARNING

All electric fi replaces have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or fl ammable liquids are present.

This electric fi replace is tested and listed for use only with the optional accessories listed in these instructions. Use of optional accessories not specifi cally tested for this electric fi replace could void the fi replace warranty and/or result in a safety hazard.

This electric fi replace meets the construction and safety standards of H.U.D. for application in manufactured homes when installed according to theses instructions.

1. Prior to plugging your fi replace into an electrical outlet, verify that the house circuit breakers for the outlet are on.

2. The fi replace may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused by the initial heating of internal fi replace elements and will not occur again.

3. If your fi replace does not emit heat, consult the operation section of this manual for further information.

4. Use with a CSA or UL certifi ed surge protector.

CAUTION

Risk of electric shock

Do not open

No user-serviceable parts inside high temperature keep electrical cords

Keep drapery and other furnishings at least 3 feet (0.9m) from the front and sides of the fi replace.

CAUTION

High temperature, risk of fi re. Keep electrical cords, drapery, furnishings, and other combustibles at least 3 feet

(0.9m) from the front of the fi replace and away from sides and rear.

2. This fi replace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this fi replace. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 meters) from the front of the fi replace and keep them away from the sides and rear.

3. Extreme caution is necessary when this fi replace is used by or near children and whenever the fi replace is left operating and unattended.

4. Always unplug fi replace when not in use.

5. Do not operate this fi replace with a damaged cord or plug after the fi replace malfunctions, has been dropped or damaged in any manner. Return fi replace to authorized service facility for examination, electrical or mechanical adjustment, or repair.

6. Do not use outdoors.

7. This fi replace is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate fi replace where it may fall into a bathtub or other water container.

8. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffi c area and where it will not be tripped over.

9. To disconnect fi replace, turn controls to off, then remove plug from outlet.

10. Connect to properly grounded outlets only.

11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fi re, or damage the fi replace.

12. To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked.

13. Use this fi replace only as described in this manual.

Any other use not recommended by the manufacturer may cause fi re, electric shock, or injury to persons.

14. Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fi re. However, if an extension cord must be used, the cord shall be No.14

AWG minimum size and rated not less than 1875 watts.

SAVE THESE INSTRUCTIONS.

!

WARNING

Servicing should be done only while the fi replace is disconnected from the power supply circuit.

W415-0675 / A / 03.28.08

LISTING APPROVALS

This fi replace has been tested in accordance with the CSA Standards for fi xed and location-dedicated electric room fi replaces in the United States and Canada. If you need assistance during installation, please contact your local dealer.

Model Number EF30

Description Electric Fireplace

Voltage

Watts

120V AC

MAX 1500W

Amps

Unit Width

Unit Height

15 AMP Grounded Circuit

30" (762mm)

32.29" (820mm)

Unit Depth

Net Weight

11.02" (280mm)

77 lbs (35kgs)

Gross Weight 83.8 lbs (38kgs)

NOTE: This fi replace must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with

National Electric Code ANSI/NFPA 70-latest edition or the Canadian

Electric Code, CSA C22.1 as appropriate.

DIMENSION SPECIFICATIONS

FIGURE 1a-d

5

!

WARNING

Heater vents and air openings can not be covered in any circumstances.

W415-0675 / A / 03.28.08

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LOCATING FIREPLACE

!

WARNING

Due to high temperatures, this electric fi replace should be located out of traffi c. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the front of the fi replace.

Never locate this electric fi replace where it may fall into a bathtub or other water container.

NOTICE

Minimum clearance of 1" on all sides, back and top must be maintained at all times. Illustrations throughout these instructions refl ect typical installations and are for design purposes only. Actual installations may vary slightly due to individual preferences.

CAUTION

Wear safety gloves and safety glasses for protection during installation and maintenance.

!

WARNING

To prevent contact with sagging or loose insulation, the electric fi replace must not be installed against vapor barrier or exposed insulation. Localized overheating could occur and a fi re could result

Figure 2 illustrates a variety of ways the fi replace may be located in a room. The fi replace may be installed directly on the fl oor (uncarpeted), or raised on a hearth.

GROUNDING FIREPLACE

This fi replace is for use on 120 Volts. The cord has a plug as shown in (A) of Figure 1 given below. An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect fi replace, turn controls to off, then remove plug from outlet.

FIGURE 3

FIGURE 2

UNPACKING AND TESTING FIREPLACE

Carefully remove the unit from the box. Prior to installing the fi replace, test to make sure the unit operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

W415-0675 / A / 03.28.08

!

WARNING

INSTALLATION

CLEARANCES TO COMBUSTIBLES

RISK OF FIRE! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or snagging to reduce the risk of fi re, electric shock or personal injury. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffi c areas and where it will not be tripped over.

RISK OF FIRE! To prevent a possible fi re, do not block air intake or exhaust in any manner. Do not use on soft surfaces where openings may become blocked.

RISK OF FIRE! Do not blow or place insulation against the fi replace.

This electric fi replace is tested and listed for use only with the approved optional accessories. Use of optional accessories not specifi cally tested for this electric fi replace could void the warranty and/or result in a safety hazard.

NEW CONSTRUCTION OR RENOVATION

1. Select a location that is not prone to moisture and is located at least 0.9 m or 3 feet away from combustible materials such as curtains or drapes, furniture, bedding, paper, etc.

2. Place the unit in selected location to see how it will look in the future.

3. Mark the desired location on the fl oor and store unit in a safe, dry and dust free location.

4. Frame in an opening leaving at least 1/4" (6 mm) around the edge of the unit. Any new wiring must be done in compliance with local and national codes and other applicable regulations in order to reduce the risk of fi re, electric shock or other injuries. Therefore, it is strongly recommended that you hire a professional to complete any such work.

If the information in these instructions is not followed exactly, a fi re or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this or any other fi replace.

BEFORE INSTALLATION

Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffi c areas.

NOTE: Follow all national and local electrical codes. This fi replace can be installed into either an existing fi replace opening or as new construction / renovation.

EXISTING FIREPLACE INSTALLATION

Thoroughly clean out the existing fi replace and hearth area.

Plan the power supply. If an existing grounded outlet is near the fi replace, the power cord can run behind the fi replace. If the cord is not long enough to reach the outlet, a grounded extension cord minimum AWG No. 14 and rated to a minimum of 1875 watts may be used. If you plan to cut or drill a hole in the existing fi replace for wiring, it is best to hire a professional to do this step in order to prevent personal injury. To reduce the risk of fi re, do not run the power cord under rugs, carpets, etc. Arrange the power supply cord away from high traffi c areas where it may pose a tripping hazard.

INSTALLING THE FIREPLACE

1. Once the site has been prepared, the fi replace can be installed.

2. Make sure the main power switch is in the "OFF" position.

3. Plug the fi replace into a 15-amp/120 Volt, grounded outlet. Use a CSA or UL approved surge protector.

4. Push in the fi replace so that the trim is against the fi nished mantel or wall surface.

!

WARNING

This appliance must remain removable from the enclosure.

The appliance may be hardwired, but it is recommended that it be plugged into a standard outlet using the supplied power cord. This appliance must not be sealed around the front facing.

Fireplace vents located on the front and back of this electric fi replace cannot, in any way, be covered as it may create a fi re hazard.

7

W415-0675 / A / 03.28.08

8

THERMOSTAT AND THERMAL SENSOR INSTALLATION

This fi replace has two options for heat control.

First is a thermal controlled sensor, which comes plugged into the fi replace beside the main power cord. Figure 4. This sensor has no user temperature set points, it will turn off the heater when the sensor reaches its pre-set point, and will only turn the heater back on when it has cooled back down below this set point. On the low setting (green light) the set point is 16°C/61°F, on medium (orange light)

22°C/72°F and on high (red light) 28°C/82°F. This small sensor can be placed anywhere in the room within the length of the sensor wire, but it should not be placed near the top or front of the fi replace. Placing the sensor too close to the heater area of the fi replace will cause unwanted cycling of the heater.

Second is the option of a wall-mounted thermostat. Napoleon Part # W690-0001, W660-0081, or an equivalent low voltage thermostat.

A wall thermostat can be used in place of the thermal control sensor. You must fi rst remove the sensor by unplugging it from the right side of the fi replace beside the main power cord. Replace the sensor with the wire harness provided in the manual baggie. Plug it into the fi replace and connect the other end to the thermostat. Figure 5&6. The thermostat should be placed as per the thermostat installation instructions.

FIGURE 4 FIGURE 5

FIGURE 6

W415-0675 / A / 03.28.08

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HARDWIRE INSTALLATION

ELECTRIC DIAGRAM HARD WIRING CONNECTION

FIGURE 4

~M

If it is necessary to hard wire this fi replace, a qualifi ed electrician may remove the cord connection, and wire the unit directly to the house hold wiring.

P-L

IF YOU PUT IN THE TEMPERATURE

SENSOR ON THE WALL.PLS CHOOSE 2

2 t

TEMPERATURE

CONTROL SWITCH t

TEMPERATURE

SENSOR

1

IF YOU USE THE

TEMPERATURE

SENSOR.PLS CHOOSE 1

MOTOR H2

LAMP FIRE

10

-

10

[

SIP2

REMO.

TEM.

MAIN CONTROL

RECEIVER

12-12

P-N0

4-4

P-NI

PTC t105!

8-8

POWER

L

N

This fi replace must be electrically connected and grounded in accordance with local codes, if hard wired. In the absence of local codes, use the current CSA C22.1

CANADIAN ELECTRICAL CODE in Canada or the ANSI/NFPA 70-

1996 NATIONAL ELECTRICAL

CODE in the United States.

CAUTION Ensure all power is turned off before hard wiring this fi replace.

1. Remove cover plate located beside the power cord to reveal the 7/8” wire hole.

Discard cover plate, screws and insert a box connector into the hole.

2. Remove the lower back panel from the fi replace to expose wiring.

3. Remove the power cord strain-relief from the side of the fi replace and cut the cord where shown below.

This will be the hardwire connection point.

4. Feed the supply wires through the box connector and the grommet.

5. Using wire connectors connect the common (white) wires together, then the hot (black) wires, and then the ground (green) wires.

6. Ensure the newly connected wires are kept away from the rotating parts and the circuit board, and re-install the back panel.

NOTE: This fi replace must be serviced from the back, leave enough wire so that the fi replace can be removed from the enclosure without disconnecting the power supply wires.

FIGURE 5 FIGURE 7

Power Cord

Cut

3

FIGURE 8

1

Remove 2 screws on cover plate.

FIGURE 6

2

Hot Wire

Common Wire

Ground Wire

Box

Connector

4

Final Connection

W415-0675 / A / 03.28.08

10

FIGURE 9

FINISHING

FRAMING AND FINISHING

FIGURE 10

HEARTH

A hearth is NOT necessary but is recommended for aesthetic purposes.

COLD CLIMATE INSTALLATION

!

WARNING

It is MANDATORY to have an insulated wall behind the fi replace, when the fi replace is being installed on an outside wall or chase.

MANTEL

The minimum distance from the top of the unit that the mantel can be installed is 10", at any depth.

!

WARNING

When using paint or lacquer to fi nish the mantel, the paint or lacquer must be heat resistant to prevent discoloration.

FIGURE 11

NOTE: In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fi replace body, it is recommended that the walls of the fi replace enclosure be “fi nished” (ie: drywall/sheetrock), as you would fi nish any other outside wall of a home. This will ensure that clearance to combustibles is maintained within the cavity.

FINISHING CHECKLIST

1. Power supply service must be completed prior to fi nishing to avoid reconstruction.

2. Fireplace vents and air openings cannot be covered in any circumstances.

W415-0675 / A / 03.28.08

11

OPERATING INSTRUCTIONS

The controls (see Figure 8) are located on the bottom right corner of the unit.

1. Plug in your electric fi replace.

2. Main ON/OFF Power Switch and LED:

This switch is located on the right side of the control panel.

The "|" indicates ON and "O" indicates OFF.

When the unit is fi rst turned on, the default settings are as follows:

- Ember bed: HIGH

- Flame: HIGH

- Fireplace: OFF

3. Temperature Control Button and LED:

The FIREPLACE LED is located to the right of the FLAME

Button. Push the TEMP button to cycle through different fi replace settings. Press and release the TEMP button to cycle through LO, MED,HI and OFF. Each time the TEMP button is pushed, the FIREPLACE LED will change to its corresponding color: Green for LO, Orange for MED, Red for HI, and blank for OFF. When the fi replace is turned on, heat will emit through the vents located in the middle of the top louvre panel (see Figure 13). The fi replace has a built-in thermostat so it will shut off automatically once the pre-set temperature is reached. It will also turn on automatically if the room temperature drops below the pre-set temperature.

NOTE: When the fi replace is turned on for the fi rst time, it may release a slight, harmless odour. This odour is a normal occurrence caused by the initial heating of the internal heating elements and should not occur again.

OPERATING BY REMOTE CONTROL

1. Plug in your electric fi replace.

2. Make sure the unit's main Power ON/OFF button is at the ON position! The remote control will NOT work if the main Power button is at the OFF position.

3. When operating the remote control, it must be directed towards the front of the unit.

4. The button at the top left corner of the remote is the main

ON/OFF power button. Pressing this button activates t h e p o w e r to the unit.

5. To adjust the ember bed brightness, press the “+” or

“-” buttons. To increase the ember bed brightness, press the “+” button, to decrease the ember bed brightness, press the "-" button. There are seven levels of brightness.

6. To activate the fireplace, press the button. Press and release the button to cycle through LO, MED, HI and OFF. Each time the button is pushed, the Fireplace

LED will change to its corresponding color: Green for LO,

Orange for MED, Red for HI, and blank for OFF. The fi replace has a built-in thermostat so it will shut off automatically once the pre-set temperature is reached. It will also turn on automatically if the room temperature drops below the pre-set temperature.

7. To adjust the height of the fl ame, press the “+” or “-” buttons. To increase the height of the fl ame, press the “+” button, to decrease the height of the fl ame, press the "-" button. There are seven levels of fl ame effects.

8. To turn off the fi replace, press the ON/OFF button once. NOTICE: This remote control must remain within 8 meters or 26 feet of the fi replace to be effective.

4. Flame Control Button:

This button is located to the right of the TEMP Button (see

Figure 12). After power is turned on, push the FLAME control button to adjust the fl ame and ember bed brightness. Press and release the Flame Control Button to cycle through LO,

MED,HI and OFF.

FIGURE 12

FIGURE 13

NOTE:

Make sure your batteries are fully charged and installed correctly in your remote control.

W415-0675 / A / 03.28.08

12

!

WARNING

PREPARATION FOR MAINTENANCE

Turn off electric fi replace or the house circuit breaker to the fi replace before performing any cleaning and/or maintenance. Allow electric fi replace to cool completely.

Most halogen light bulbs are rated to last approximately

1800 hours. Like all light bulbs, halogen bulbs require periodic replacement. When the bulbs in your unit have burned out you will notice one or more of following:

COMMON OBSERVED PROBLEMS:

- There is no fl ame

- Flame or Ember bed is dim or dark in certain areas

- Flame is not moving or glowing

Your fi replace unit must be opened in order to replace the light bulbs. To reduce the number of times you need to open the unit, replace all bulbs at the same time if they are close to the end of their rated life.

There are a total of 8 halogen light bulbs (Type GX6.35, rated 120Volts, 35Watts) in your unit:

- 2 bulbs provide illumination for the ember bed

- 2 bulbs provide illumination for fl ame generation

- 4 extra bulbs for replacement

FIGURE 14

MAINTENANCE

Always disconnect the power and allow the electric fi replace to cool before performing any cleaning, maintenance or relocation of this electric fi replace. Turn controls to OFF and remove plug from outlet or turn off the house circuit breaker to electric fi replace receptacle.

FLAME GENERATION BULB REPLACEMENT

1. Remove the 7 screws from the bottom half of the back of fi replace shown in Figure 15. Remove back plate.

2.1. Locate the fl ame generation cylinder drum. It is constructed of two removable halves. (See Figure 15) They are two (2) matte black sheet metal pieces with holes in them, either of which can be removed from the unit. (See

Figure 15)

2.2. Remove the screw as shown in (Figure 15) that is used to secure the fl ame generation cylinder drum.

2.3. Squeeze half of drum cylinder until its top edge clears the top drum track. ReFIGURE 15a-d move the bottom edge of the cylinder drum from the bottom drum track (See Figure 15).

This will give you access to the light bulbs. NOTE: Do not exert excessive pressures on the drum cylinder as this may cause damage.

3. Remove spring clip. Hold socket and pull out old bulb. (See

Figure 15)

4. Hold socket and push in new bulb (DO

NOT exceed wattage).

Replace spring clip.

5. Repeat steps 3 and

4 for the second bulb.

6. Insert bottom edge of removed cylinder half into bottom drum track. Gently squeeze drum cylinder until its top edge fi t into top drum rack. Reattach the screw that was removed in step 2.2.

7. Secure the backplate of the unit to the main unit by reattaching the 7 screws removed from step 1.

(See Figure 15) maximum watts.

!

WARNING

Do not install replacement bulbs that exceed specifi ed

The halogen light bulbs in your unit can become extremely hot. Allow at least 10 minutes between turning off the fi replace and removing the light bulbs to avoid accidental burns.

CAUTION

Do not handle the lamp (bulbs) with bare fi ngers, oils from your skin will damage the bulbs whey they heat up. Use gloves or a clean dry cloth when handling bulbs.

W415-0675 / A / 03.28.08

EMBER BED BULB REPLACEMENT

1. Remove the 7 screws from the bottom half of the back of fi replace shown in Figure 16. Remove back plate.

2. Locate the ember bed bulbs which are underneath the fl ame generation cylinder drum. (Figure 16)

3. Remove spring clip. Hold socket and pull out old bulb.

(Figure 16)

4. Hold socket and push in new bulb (DO NOT exceed wattage or handle with bare hands).

5. Repeat steps 3 and 4 for the second bulb.

6. Secure the back plate of the unit to the main unit by reattaching the 7 screws removed from step 1. (Figure 16)

CLEANING

1. The glass is cleaned in the factory during assembly. During shipment, installation, handling, etc. the glass surface may collect dust particles. These can be removed by buffing lightly with a clean dry cloth.

2. To remove fi ngerprints or other marks, the glass can be cleaned with a damp cloth using a good quality household glass cleaner. The glass should be completely dried with a lint free cloth or paper towel.

3. In the event of glass breakage, vacuum all remaining glass pieces with a shop vac. DO NOT VACUUM WHILE

PIECES ARE HOT. Replace glass only with replacement part specifi cally for this fi replace. Never substitute material. Only fully tempered safety glass may be used on this fi replace.

FIGURE 16a-c

13

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14

REPLACEMENT PARTS

1. M

ODEL

& S

ERIAL

N

UMBER OF FIREPLACE

Contact your dealer for questions concerning prices and availability of replacement parts. Normally all parts can be ordered through your

Napoleon® dealer or distributor.

2. I

NSTALLATION DATE OF FIREPLACE

3. P

ART

N

UMBER

When ordering replacement parts always give the following information:

4. D

ESCRIPTION OF PART

5. F

INISH

FOR WARRANTY REPLACEMENT PARTS

,

A PHOTOCOPY OF THE

ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE CLAIM

.

*

IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED

.

FOR FUR

-

THER INFORMATION

,

CONTACT YOUR

N

APOLEON

®

DEALER

.

!

WARNING

Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury.

FOR AFTERMARKET SALES AND SERVICE PLEASE CALL

1-866-592-6667

REPLACEMENT PARTS

# PART NO.

1 DQ017-002

DESCRIPTION

4 DQ006-003

5 R-14

HEATER (HEATER WITH BLOWER)

SWITCHES

NOTE: Care must be taken when removing and disposing of any broken glass or damaged components. Be sure to vacuum up any broken glass from inside the fi replace before operation.

ACCESSORIES

# PART NO.

6* W660-0081

DESCRIPTION

7* W690-0001

3

1

2

4

ON/OFF

-

+

-

+

5

W415-0675 / A / 03.28.08

TROUBLESHOOTING

!

WARNING

Turn off the fi replace completely and let cool before servicing. Only a qualifi ed service person should service and repair this electric fi replace.

OBSERVED PROBLEM

Dim or no fl ame

POSSIBLE CAUSE

1. Bulb(s) are burnt out

Ember bed is not glowing or dimming 1. Bulb(s) are burnt out

REMEDY

1. Inspect the bulbs inside the fl ame generation cylinder drum and replace them if necessary

1. Inspect the ember bed bulbs and replace them if necessary

1. Set fi replace to a higher temperature setting (MED or HI)

No warm air is coming out of the fi replace

1. Room temperature is higher than the fi replace setting (if it is set to LO or MED)

Fireplace turns off and will not turn on 1. Fireplace has overheated and safety device has caused the termal switch to disconnect

2. House circuit breaker has tripped

Fireplace will not come on when switch is fl ipped to ON

1. Fireplace is not plugged into an electrical outlet

2. Fireplace has overheated and safety device has caused the thermal switch to disconnect

Remote control does not work 1. Low batteries

1. Unplug the unit, allow fi replace to cool for 10 minutes, then plug it back in

2. Reset house circuit breaker

1. Check plug and plug it in

2. Unplug the unit, allow fi replace to cool for 10 minutes, then plug it back in

1. Replace AA batteries in remote control

15

W415-0675 / A / 03.28.08

16

NOTES

W415-0675 / A / 03.28.08