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Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division (hereinafter
"NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD.
To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited.
Trademarks
INTEL is a registered trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
PN: 904475-04
Copyright 1998, 1999
NEC Computer Systems Division
All Rights Reserved
Contents
Proprietary Notice and Liability Disclaimer
Using This Guide ........................................................................................... ix
Text Conventions............................................................................................ x
Related Documents ....................................................................................... xi
Safety Notices ............................................................................................... xii
Safety Notices for Users Outside of the U.S.A. and Canada ................. xiii
Care and Handling .......................................................................................xiv
System Overview ................................................. 1-1
Overview......................................................................................................1-2
System Chassis ...........................................................................................1-4
Power Supply...............................................................................................1-5
Peripheral Bays ...........................................................................................1-5
System Board Features................................................................................1-6
Pentium Processor...............................................................................1-7
System Memory...................................................................................1-7
I/O Expansion Slots............................................................................1-8
Real-Time Clock/Calendar ..................................................................1-9
BIOS ...................................................................................................1-9
IDE Controller .....................................................................................1-9
Network Controller ..............................................................................1-9
SCSI Controller .................................................................................1-10
Video Controller ................................................................................1-10
Peripheral Controller .........................................................................1-11
Serial Ports .............................................................................. 1-11
Parallel Port ............................................................................. 1-11
External Device Connectors...............................................................1-11
System Board Management Controller (BMC)....................................1-11
System Security.........................................................................................1-12
Security with Mechanical Locks and Monitoring................................1-12
Software Locks via the System Setup Utility ......................................1-12
Setting Up the System ......................................... 2-1
Selecting a Site ............................................................................................2-2
Unpacking the System.................................................................................2-3
Getting Familiar with the System ................................................................2-4
Front View...........................................................................................2-4
Rear View ............................................................................................2-5
Making Connections ....................................................................................2-6
Setting the Line Voltage...............................................................................2-8
Connecting the Power Cord .......................................................................2-10
Powering On Your System .........................................................................2-11
Configuring Your System ..................................... 3-1
Configuring Your System.............................................................................3-2
BIOS Setup Utility .......................................................................................3-3
Using the BIOS Setup Utility ...............................................................3-3
Contents iii
BIOS Setup Configuration Settings ..................................................... 3-4
Main Menu ......................................................................................... 3-5
Primary IDE Master and Slave Submenu.................................. 3-6
Secondary IDE Master and Slave Submenu.............................. 3-7
Keyboard Submenu .................................................................. 3-8
Processor Settings Submenu .................................................... 3-8
Advanced Menu .................................................................................. 3-9
PCI Configuration Submenus ................................................... 3-10
PCI Device, Slot 1 - Slot 4 Submenus ....................................... 3-10
Integrated Peripheral Configuration Submenu.......................... 3-11
Advanced Chipset Control ........................................................ 3-12
Security Menu .................................................................................. 3-12
Security menu (Continued) ............................................................... 3-13
Security menu (Continued) ............................................................... 3-14
Server Menu ..................................................................................... 3-14
System Management Submenu ................................................ 3-15
Server Management Information Submenu............................... 3-16
Console Redirection Submenu.................................................. 3-17
Boot Menu ........................................................................................ 3-17
Boot Device Priority Submenu .................................................. 3-18
IDE Hard Drive Submenu......................................................... 3-18
Removable Devices ................................................................... 3-18
Exit Menu......................................................................................... 3-19
Symbios Configuration Utility ................................................................... 3-20
Running the Symbios Configuration Utility....................................... 3-20
Changing the Adapter and Device Configurations ............................. 3-21
Optional RAID Controllers......................................................................... 3-24
Mylex AcceleRAID Controller............................................................. 3-24
Factory Installed Controller ...................................................... 3-24
Add-on Controller..................................................................... 3-25
DACCF Configuration Utility .................................................... 3-25
Configuring System Board Jumpers.......................................................... 3-26
Before You Begin .............................................................................. 3-26
Moving System Board Jumpers ........................................................ 3-28
Resetting the CMOS NVRAM............................................................. 3-29
Clearing and Changing the Passwords .............................................. 3-29
Recovering the BIOS ......................................................................... 3-30
Boot Block Write Protect ................................................................... 3-30
Fault Resilient Booting (FRB) Timer Enable Jumper ......................... 3-30
Chassis Intrusion Detection Jumper................................................. 3-31
BMC Forced Update Mode ................................................................ 3-32
Upgrading Your System ........................................ 4-1
Static Precautions....................................................................................... 4-2
Preparing Your System for Upgrade ............................................................ 4-3
Equipment Log............................................................................................ 4-3
Removing a Side Panel ................................................................................ 4-4
Installing a Side Panel................................................................................. 4-5
Modifying the System Board........................................................................ 4-6
Replacing the Real-time Clock Battery ................................................ 4-6
Replacing a Pentium Processor ........................................................... 4-8
Removing the Pentium II Processor (S.E.C. Version) ................. 4-9 iv Contents
Installing the Pentium II Processor (S.E.C. Version) ................. 4-10
Replacing the Pentium III Processor (SECC2 Version) .............. 4-12
DIMMs ..............................................................................................4-14
Memory DIMM Configurations ................................................. 4-15
Installing DIMMs...................................................................... 4-16
Removing DIMMs ..................................................................... 4-17
Option Boards ...........................................................................................4-18
Installation Considerations ...............................................................4-18
Controller/Adapter Hardware Configurations....................................4-18
Installing an Option Board ................................................................4-19
Removing an Option Board................................................................4-21
Hard Disk Drives .......................................................................................4-22
Installing an Internal Hard Disk Drive...............................................4-23
Removing an Internal Hard Disk Drive ..............................................4-25
Front Panel................................................................................................4-26
Removing the Front Panel .................................................................4-26
Installing the Front Panel ..................................................................4-27
Removing EMI Shields and Filler Panels ....................................................4-28
Removable Media Devices ..........................................................................4-29
Installing a 5.25-Inch Device .............................................................4-30
Removing a 5.25-Inch Device ............................................................4-32
Problem Solving ................................................... 5-1
Static Precautions .......................................................................................5-3
Troubleshooting Checklists..........................................................................5-3
Initial System Startup .........................................................................5-3
Running New Application Software......................................................5-4
After System Has Been Running Correctly...........................................5-5
Additional Troubleshooting Procedures........................................................5-5
Preparing the System for Diagnostic Testing........................................5-6
Monitoring POST .................................................................................5-7
Verifying Proper Operation of Key System Indicators ...........................5-8
Confirming Loading of the Operating System.......................................5-8
Specific Problems and Corrective Actions ....................................................5-9
Power LED Does Not Light...................................................................5-9
Incorrect or No Beep Code ...................................................................5-9
No Characters Appear on Screen .......................................................5-10
Characters are Distorted or Incorrect ................................................5-10
System Cooling Fan Does Not Rotate.................................................5-11
Diskette Drive Activity LED Does Not Light .......................................5-11
Hard Disk Drive Activity LED Does Not Light ....................................5-12
CD-ROM Drive Activity Light Does Not Light .....................................5-13
Problems with Application Software ..................................................5-13
Press F2 Key to Enter Setup: Prompt Does Not Display ....................5-13
Enable F2 Prompt by Using SSU.............................................. 5-14
Enable F2 Prompt by Changing a Jumper and Using SSU ....... 5-15
Bootable CD-ROM Is Not Detected ....................................................5-16
Problems with the Network ........................................................................5-16
PCI Installation Tips ..................................................................................5-17
BIOS User’s Information ............................................................................5-17
Error and Status Messages ...............................................................5-17
POST Error Codes and Messages.......................................................5-20
Contents v
System Cabling ....................................................A-1
Before You Begin......................................................................................... A-2
Static Precautions....................................................................................... A-2
Standard Configuration .............................................................................. A-3
RAID Configuration..................................................................................... A-6
SecuRAID 100 (AMI MegaRAID EXPRESS 762) RAID Controller ......... A-6
SecuRAID 110 or 210 (Mylex AcceleRAID 150 or 250) RAID
Controller ........................................................................................... A-6
System Setup Utility ............................................B-1
System Setup Utility (SSU)..........................................................................B-2
Creating SSU Diskettes...............................................................................B-3
Running the SSU ........................................................................................B-4
Customizing the SSU ..........................................................................B-5
Launching a Task ...............................................................................B-6
Resource Configuration Add-in (RCA) Window ....................................B-7
Defining an ISA Card ..........................................................................B-8
Adding and Removing ISA Cards.........................................................B-9
Modifying Resources ......................................................................... B-10
Recommended Resource Settings...................................................... B-11
System Resource Usage .................................................................... B-12
Multiboot Add-in (MBA) Window ....................................................... B-13
Password Administration (PWA) Window........................................... B-13
System Event Log (SEL) Window....................................................... B-14
Exiting the SSU......................................................................................... B-15
Emergency Management Port ...............................C-1
Emergency Management Port......................................................................C-2
How the EMP Works ...................................................................................C-3
EMP Requirements and Configurations.......................................................C-5
Setting Up the Server for the EMP...............................................................C-6
System Management Submenu...........................................................C-6
Console Redirection Submenu ............................................................C-7
Main EMP Window......................................................................................C-7
Toolbar ...............................................................................................C-7
Status Bar ..........................................................................................C-8
EMP Main Menu .................................................................................C-8
Server Control Operations ..................................................................C-9
Connect.................................................................................... C-9
Power On/Off ........................................................................... C-10
Reset ........................................................................................ C-11
Phonebook ................................................................................................ C-12
Management Plug-ins ............................................................................... C-13
SEL Viewer ....................................................................................... C-13
SEL Viewer Menu Options ........................................................ C-14
Sensor Type Codes ................................................................... C-15
Using the Sensor Type Code Table............................................ C-15
SDR Viewer....................................................................................... C-17
SDR Viewer Menu Options ....................................................... C-18
FRU Viewer....................................................................................... C-18
FRU Viewer Menu Options ....................................................... C-19 vi Contents
Glossary
Equipment Log
Index xxxx
Contents vii
Using This Guide
The LS2400 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
This guide contains the following information:
!
Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
!
Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system, make cable connections, and power on your system.
!
Chapter 3, “Configuring Your System” tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Symbios Configuration Utility, which is used to configure SCSI devices in your system. This chapter also provides information on system board jumper settings.
!
Chapter 4, “Upgrades and Options” provides you with instructions for upgrading your system with an additional processor, optional memory, options cards, and peripheral devices.
!
Chapter 5, “Problem Solving” contains helpful information for solving problems that might occur with your system.
!
Appendix A, “System Cabling” includes cabling information for the two onboard SCSI controllers, the onboard IDE controllers and optional
RAID controllers.
!
Appendix B, “System Setup Utility” provides information for configuring onboard resources and add-in boards. It also provides information on viewing the system event log.
!
Appendix C, “Emergency Management Port” provides information on a feature that provides an interface to the Emergency Management Port
(EMP) Manager. This interface allows remote server management via a modem or direct connection.
!
“Glossary” defines the standard acronyms and technical terms used in this manual.
!
“Equipment Log” provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system.
Using This Guide ix
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
!
WARNING
Warnings alert you to situations that could result in serious personal injury or loss of life.
!
CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
!
Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
!
Text or keystrokes that you enter appear as boldface type. For example, type abc123 and press ENTER.
!
File names are printed in uppercase letters. For example,
AUTOEXEC.BAT.
x Using This Guide
Related Documents
In addition to this guide, the following system documentation is included with your server either as electronic files on E XPRESS B UILDER or as paper copy shipped with your server.
!
System Release Notes
Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released
!
Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with your server documentation and to complete your installation successfully.
!
Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and configure your server Windows NT v4.0, Novell NetWare v3.12, Novell
NetWare v4.11, Santa Cruz Operation (SCO) OpenServer Release 5.04
and UNIXWare 7.0 Network Operating Systems. This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system.
Using This Guide xi
Safety Notices
!
!
Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards.
!
Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
!
Warning: The detachable power supply cord is intended to serve as the disconnect device.
!
Warning: This equipment has a 3-wire, grounded power cord. To prevent electrical hazards, do not remove or defeat the ground prong on the power cord. Replace the power cord if it gets damaged. Contact your dealer for an exact replacement.
!
Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3conductor, provided with a molded-on NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other end. The cord length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum, and must display an international agency approval marking. The cord must be suitable for use in the end-user country.
Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country. The voltage change occurs via a switch in the power supply.
!
Warning: Under no circumstances should the user attempt to disassemble the power supply. The power supply has no userreplaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer.
xii Using This Guide
Safety Notices for Users Outside of the U.S.A. and Canada
!
PELV (Protected Extra-Low Voltage) Integrity: To ensure the extralow voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports.
!
Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
!
Earth Bonding: For safe operation, only connect the equipment to a building supply that is in accordance with current wiring regulations in your country. In the U.K., those regulations are the IEE.
Using This Guide xiii
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.
xiv Using This Guide
System Overview
!
!
!
Overview
System Chassis
Power Supply
!
!
Peripheral Bays
Diskette Drive
!
!
System Board Features
System Security
1
Overview
This server is a modular, multiprocessing server based on the Intel
Pentium® chip set. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, email, web access, web site server, etc.
1-2 System Overview
System Front View
As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives.
Your server features the following major components:
!
Single or dual high-performance Pentium processors packaged in either Single Edge Contact (SEC) cartridge or Single Edge Contact
Cartridge Version 2 (SECC2) connectors.
!
32 MB to 1 GB of memory, using up to four DIMMs
!
Four PCI expansion slots for add-in boards (one slot shared with an
ISA slot). 1x32 bit PCI bus.
!
Two ISA expansion slots for add-in boards (one slot shared with a PCI slot). Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, and Plug and Play features).
!
Integrated onboard Cirrus Logic CL-GD5480 Super Video Graphics
Array (SVGA) controller with 2MB video memory.
!
Symbios dual SYM53C875 SCSI controllers providing ultra wide and legacy narrow SCSI interfaces
!
Integrated onboard Network Interface Controller (NIC), an Intel 82558
PCI LAN controller for 10 or 100 Mbps TX Fast Ethernet networks.
RJ-45 Ethernet connector.
!
Dual Channel enhanced IDE controller
!
Four hard disk expansion bays
!
Three removable media expansion bays
!
Integrated dual Universal Serial Bus (USB) ports.
System Overview 1-3
System Chassis
The system chassis is an easy-to-expand, fabricated metal structure.
The major system components are shown in this illustration.
E
F
G
1
2
3
4
A
B
C
D
System Chassis
A.
B.
C.
D.
E.
F.
G.
Removable Media Bays (3)
1.44 MB 3.5" diskette drive
System Board
Speaker
Power supply
Disk Drive Bays (4)
Fan (behind disk drive bays)
1-4 System Overview
Power Supply
The 260 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to
230Vac for systems used in Europe.
Peripheral Bays
The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays:
!
A 3.5-inch front panel bay for mounting the standard 3.5" diskette drive (supports 720 KB and 1.44 MB diskette media)
!
Three 5.25-inch removable media front panel bays for mounting halfheight 5.25-inch peripheral devices: standard CD ROM drive and optional tape drives (not a hard disk drive)
!
Four internal hard disk drive bays for mounting up to four hard disk drives.
System Overview 1-5
System Board Features
The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components.
A B C D E
AA
Z
Y
X
W
V
U
T
J
I
H
F
G
Pri.
Sec.
K
L
M
S R
A.
Secondary processor connector
B.
Primary processor connector
C.
Heatsink fan connectors
D.
Main power connector
E.
Diskette drive connector
F.
Front panel power LED connector
G.
Speaker connector
H.
Front panel hard disk drive LED connector
I.
J.
Front panel power switch connector
Lithium backup battery
K.
System fan connector
L.
IDE connectors, primary and secondary
M.
Configuration jumper blocks
N.
Server management connector
Q P
System Board
O N
S.
T.
U.
V.
O.
P.
Q.
R.
W.
X.
Y.
Z.
Narrow SCSI connector
Wide SCSI connector
Memory DIMM sockets
PCI slots for add-in boards
ISA slots for add-in boards
Intrusion alarm connector
USB connector
RJ-45 network controller connector
Serial port B (COM 2) connector
VGA monitor port connector
Parallel port connector
Serial A (COM 1) connector
AA.
Keyboard and Mouse PS/2 compatible connectors
1-6 System Overview
Pentium Processor
Depending on system configuration, each system includes one or two
Pentium processors. Each Pentium processor is packaged in a Single
Edge Contact (S.E.C.) cartridge or Single Edge Contact Cartridge
Version 2 (SECC2.). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate (not included in the SECC2); and a back cover. The processor implements the MMX ™ technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations.
The processor external interface operates at 100 MHz. The second-level cache is located on the substrate of the processor cartridge. The cache includes burst pipelined synchronous static RAM (BSRAM). The L2 cache is offered in 512 KB configurations only, with error correcting code (ECC).
System Memory
The system board contains four 168-pin DIMM sockets. Memory is partitioned as four banks of SDRAM DIMMs, each providing 72 bits of noninterleaved memory (64-bit main memory plus ECC). Your system may include from 32 MB to 1 GB of memory, using up to four DIMMs.
System memory begins at address 0 and is continuous (flat addressing) up to the maximum amount of DRAM installed (exception: system memory is noncontiguous in the ranges defined as memory holes using configuration registers). The system supports both base (conventional) and extended memory.
System Overview 1-7
I/O Expansion Slots
The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors.
The system board has two full-length ISA bus connectors. One of the connectors share a chassis expansion slot with a PCI connector. ISA features:
!
Bus speed up to 8.33 MHz
!
16-bit memory addressing
!
8- or 16-bit data transfers
!
Plug and Play ready.
The system board has four full-length PCI connectors. One of the connectors share a chassis expansion slot with an ISA connector. PCI features:
!
Bus speed up to 33 MHz
!
32-bit memory addressing
!
5 V signaling environment
!
Burst transfers of up to 133 Mbps
!
8-, 16-, or 32-bit data transfers
!
Plug and Play ready
!
Parity enabled.
1-8 System Overview
Real-Time Clock/Calendar
The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real-time clock.
BIOS
A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs.
IDE Controller
The system includes a dual channel enhanced IDE interface controller.
The controller has a primary and secondary connector located on the system board, each connector supporting a master and a slave device.
The IDE controller provides support for the internally mounted CD-
ROM and an optional tape device.
Network Controller
The system board includes a 10BASE-T/100BASE-TX network controller based on the Intel 82558 Fast Ethernet PCI Bus Controller.
As a PCI bus master, the controller can burst data at up to
132 MB/sec. The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus. The controller has the following:
!
32-bit PCI bus master interface (direct drive of bus), compatible with
PCI Bus Specification, Revision 2.1
!
Chained memory structure with improved dynamic transmit chaining for enhanced performance
!
Programmable transmit threshold for improved bus utilization
!
Early receive interrupt for concurrent processing of receive data
!
On-chip counters for network management
!
Autodetect and autoswitching for 10 or 100 Mbps network speeds
!
Support for both 10 Mbps and 100 Mbps networks, capable of full or half duplex, with back-to-back transmit at 100 Mbps.
The network status LEDs on the system board indicate:
!
Transmit/receive activity on the LAN
!
Valid link to the LAN
!
10/100 Mbps transfer mode.
System Overview 1-9
SCSI Controller
The system board includes a Symbios Logic SYM53C875 embedded dual-function, PCI SCSI host adapter. The SYM53C875 contains two independent SCSI controllers that share a single PCI bus master interface. Internally, each controller is identical, capable of operations using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s
(Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput. As implemented on the system board, controller A attaches to a 68-pin 16-bit (wide) SCSI connector interface capable of supporting a maximum of four 1-inch high SCSI Ultra-wide hard disk drives or three 1.6-inch high SCSI Ultra-wide hard disk drives. Controller B attaches to a 50-pin 8-bit (narrow) SCSI connector interface capable of supporting three 5.25-inch removable media devices.
Video Controller
The system has a high-performance SVGA subsystem that supports the following:
!
BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and
MDA
!
2 MB of Video Random Access Memory (VRAM) video buffer
!
16-bit bus for high-speed display memory access
!
Hardware accelerated bit block transfers (BITBLT)
!
Display power management system
!
Supports 72Hz refresh, non-interlaced at: 640x480, 800x600,
1024x768, or 1280x1024 resolutions
!
Displays of up to 16M colors at 640x480 and 800x600 resolutions,
64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions.
1-10 System Overview
Peripheral Controller
The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port.
Serial Ports
Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately. When disabled, serial port interrupts are available to add-in boards.
Parallel Port
One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels
1.7 and 1.9) parallel port is provided. BIOS programming enables the parallel port and determines the port address and interrupt. When disabled, the interrupt is available to add-in boards.
External Device Connectors
The external I/O connectors provide support for a PS/2 compatible mouse and a keyboard, connectors for VGA monitor, 2 serial port connectors, a parallel port connector and two USB connections.
System Board Management Controller (BMC)
Server management is concentrated in the System Board Management
Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off.
The BMC supports the Emergency Management Port (EMP) Console which allows remote server management via a modem or direct connection to a manager system. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion.
Information on the Emergency Management Port (EMP) Console may be found in Appendix C of this User’s Guide.
System Overview 1-11
System Security
To help prevent unauthorized entry or use of the system, the system includes a physical padlock loop and Server Management software that monitors the system intrusion switch.
Security with Mechanical Locks and Monitoring
A lock may be installed at the rear of the system to prevent removal of the side cover. The system also includes a side cover intrusion alarm switch. When the side cover is opened, the switch transmits an alarm signal to the system board, where server management software processes the signal.
Software Locks via the System Setup Utility
The BIOS Setup Utility and the System Setup Utility (SSU) provide a number of security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, access to the system is allowed only after the user enters the correct password(s). For example:
!
Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time-out period 1 to 120 minutes.
!
Set and enable an administrative password.
!
Set and enable a user password.
!
Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches.
!
Activate a hot-key combination to enter secure mode quickly.
!
Disable writing to the diskette drive when secure mode is set.
1-12 System Overview
Setting Up the System
!
!
!
Selecting a Site
Unpacking the System
Getting Familiar with the System
!
!
Making Connections
Setting the Line Voltage
!
!
Connecting the Power Cord
Powering On Your System
2
Selecting a Site
The system operates reliably in a typical office environment.
Choose a site that is:
!
Near grounded, three-pronged power outlets.
Note: For the United States and Canada, this means a
NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.
!
WARNING
Be sure the power service connection is through a properly grounded outlet.
!
Clean, dust-free, and well ventilated. Front and rear ventilating openings kept free of obstructions. Away from sources of heat, vibration or physical shock.
!
Isolated from strong electromagnetic fields and electrical noise produced by electrical devices (such as air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security devices)
!
Spacious enough to provide at least five inches (13 centimeters) behind the system and three inches (eight centimeters) on each side of the system for proper cooling, airflow, and cable clearance.
!
Easily accessible for system maintenance and installation of system upgrades.
2-2 Setting Up the System
Unpacking the System
!
WARNING
Your system weighs approximately 38 pounds
(17.2 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
Setting Up the System 2-3
Getting Familiar with the System
Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc.
Front View
This figure shows the location of the front system controls and indicators.
B A
C D
POWER
POWER
DISK
E
F
G
Front Features and Controls
A.
Load/eject button, CD-ROM reader
B.
Activity light, CD-ROM reader
C.
Activity light, 3 ½-inch diskette drive
D.
Eject button, 3 ½-inch diskette drive
E.
Power-on light
F.
Drive activity light
G.
DC power switch
Press to load CD and eject CD.
When lit, CD-ROM reader is in use.
When lit, diskette is in use.
Press to eject diskette.
When lit, DC power is present.
When lit, hard disk drives are in use.
Press to turn system DC power on or off.
2-4 Setting Up the System
Rear View
This figure shows the location of the following rear system controls and indicators.
A
B
115V
C
E
F
D
H
G
I
J
K
L
M
Rear Features and Controls
A.
AC input power connector Supplies AC power to the power supply.
B.
Line voltage selector switch Selects AC input power of 115 VAC or 230
C.
D.
Mouse
E.
F.
VGA
G.
H.
Printer
I.
J.
USB Connectors
K.
L.
Combo PCI/ISA slot
M.
Keyboard
COM1
Network Connector
COM2
PCI slots
ISA slot
PS/2-compatible 6-pin mini-DIN connector.
PS/2-compatible 6-pin mini-DIN connector.
COM1 serial port 9-pin connector.
VGA monitor 15-pin connector.
RJ-45 connector
25-pin parallel port connector.
Remoted COM2 serial port 9-pin connector.
Two remoted USB Connectors.
Three PCI add-in board slot locations.
One PCI or ISA slot location.
One ISA add-in board slot locations.
Setting Up the System 2-5
Making Connections
If your system normally operates without a video display or keyboard
(for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU). For information on running the SSU, refer to Appendix B of this User’s Guide.
Refer the following figure and connect your keyboard, monitor, and mouse. Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices.
!
CAUTION
Damage to the system may result if the keyboard/mouse cable is inserted or removed when power is applied to the system.
Inserting a telephone line connector into a LAN board RJ-45 port may result in personal injury and equipment damage.
2-6 Setting Up the System
115V
A
C
D
B
F
E
G
H
I
J
K
A.
Keyboard
B.
Mouse
C.
COM1
D.
VGA
E.
Network Connector
F.
Printer
G.
COM2
H.
USB Connectors
I.
PCI slots
J.
Combo PCI/ISA slot
K.
ISA slot
Rear Panel Connections
PS/2-compatible 6-pin mini-DIN connector.
PS/2-compatible 6-pin mini-DIN connector.
COM1 serial port 9-pin connector.
VGA monitor 15-pin connector.
RJ-45 connector
25-pin parallel port connector.
Remoted COM2 serial port 9-pin connector.
Two remoted USB Connectors.
Three PCI add-in board slot locations.
One PCI or ISA slot location.
One ISA add-in board slot locations.
Setting Up the System 2-7
Setting the Line Voltage
The system contains a 260 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to 230Vac for systems used in
Europe. Line source voltages between 200 and 230 VAC are acceptable when the power supply input voltage is set to 230 VAC.
!
CAUTION
Before you plug the system power cord into an AC outlet, ensure the input line voltage setting for the power supply is correct.
To use the system with line source voltages between 200 and
230 VAC, the line voltage selector switch on the power supply must be set to 230. If you set the switch to the 115 VAC position, the power supply will be damaged when you plug in your system.
If you need to change the line voltage setting, perform the following steps.
Note: If you are setting up your system for the first time, the power cord will not be connected to the rear panel of your system.
1. Unplug the AC power cord from the back of the chassis.
2. Insert the tip of a small screwdriver or ball-point pen into the depression on the line voltage selector.
3. Slide the selector switch to the left for 115 VAC or to the right for
230 VAC.
2-8 Setting Up the System
115V
A or
B
230V
115V
115V
A.
B.
Setting the Line Voltage
Voltage selector switch set to 115 VAC
Voltage selector switch set to 230 VAC
Setting Up the System 2-9
Connecting the Power Cord
Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for
200-240 VAC.
If the power cord supplied with the system is not compatible with the
AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
!
The power cord must be rated for the available AC voltage and have a current rating that is at least 125% of the current rating of the system.
!
The power cord connector that plugs into the wall outlet must be terminated in a grounding-type male plug designed for use in your region. It must have certification marks showing certification by an agency acceptable in your region.
!
The power cord connector that plugs into the system must be an
IEC- type CEE-22 female connector.
!
The power cord must be less than 1.8 meters (6.0 feet) long.
!
WARNING
Your system shipped with a power cord. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
2-10 Setting Up the System
Powering On Your System
Power on your system as follows.
1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected.
2. Power on the video display and any other external devices.
3. Press the push-button power on/off switch on the front panel. Verify that the power-on LED is lit. If it is not lit, ensure the ac power cords are connected to a functional ac power source.
After a few seconds your system begins the internal Power-On Self Tests
(POST). POST automatically checks the system board, CPU module, memory, keyboard, and most installed peripheral devices.
!
CAUTION
Always allow POST to complete before powering down your system.
!
CAUTION
The server management logic on your system board monitors and logs system voltage changes. When powering down your system you may experience a
1–5 second delay from the time you press the push-button power on/off switch on the front panel and your system powering down. This is normal system operation and is required by the server management logic.
If you have problems powering on your system, refer to Problem Solving in Chapter 5 of this User’s Guide.
After you have successfully powered on your system, insert the
E
XPRESS
B
UILDER
CD-ROM into the CD-ROM device, reboot the system and follow the screen prompts to run E
XPRESS
B
UILDER
.
Setting Up the System 2-11
Configuring Your System
!
!
!
Configuring Your System
BIOS Setup Utility
Symbios Configuration Utility
!
!
Optional RAID Controller
Configuring System Board Jumpers
3
Configuring Your System
Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
You can also configure your system, including reserving resources required by option boards, using the System Setup Utility (SSU). Also, the SSU is used to read stored system event information. Information on the SSU may be found in Appendix B of this User’s Guide.
The Symbios Configuration Utility detects the SCSI host adapters on the system board. Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives. The Symbios Configuration
Utility is also used to configure any SCSI removable media devices installed in your system.
If your system has been factory configured, the SSU, BIOS Setup, or
Symbios Configuration Utility do not need to be run unless you want to change the password or security features, add certain types of option boards or devices, or upgrade your system board.
This chapter also provides information on several system configuration parameters that are set by jumpers on the system board. However, these parameters do not usually require change.
Use the EXPRESSBUILDER CD-ROM to create the device driver and
SSU diskettes.
3-2 Configuring Your System
BIOS Setup Utility
The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SSU, will be overwritten by the SSU the next time the SSU is run.
Using the BIOS Setup Utility
You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure:
1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays.
2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections:
Menu
Main
Advanced
Security
Server
Boot
Exit
Use
Use this menu for basic system configuration.
Use this menu for setting the Advanced Features available on your system.
Use this menu to set User and Supervisor
Passwords and the Backup and Virus-Check reminders.
Use this menu for configuring Server
Management features.
Use this menu to configure Boot Device priority.
Exits the current menu.
Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (listed in the table below) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus.
To display a submenu, position the cursor on a selection that has a submenu and press ENTER. Selections with submenus are preceded by an arrow.
Refer to the following table for information on the keys you use with
BIOS Setup. These keys are also listed at the bottom of the Setup menu.
Configuring Your System 3-3
Key
F1 or Alt-H
ESC
Left or right arrow keys
Up or down arrow keys
HOME or END
PAGE UP or PAGE
DOWN
F5 or -
F6 or + or SPACE
F9
F10
ENTER
Function in Setup Menu
Get Help about an item.
Exit the current menu and return to the previous menu.
Move between menus.
Move cursor up and down. The cursor moves only to the settings that you can change.
Move cursor to top or bottom of window.
Move cursor to next or previous page.
Select the previous value for the field.
Select the next value for the field.
Load default configuration values for this menu.
Save configuration values and exit.
Execute command or Select ➨ submenu.
BIOS Setup Configuration Settings
The BIOS Setup Configurations tables show the default settings for the
BIOS Setup Utility and provides a place for you to record any changes you make to these settings. Recommended values are bold in the following tables.
3-4 Configuring Your System
Main Menu
Feature Choices Description
System Time
System Date
Legacy Diskette A:
Legacy Diskette B:
Primary IDE Master
Primary IDE Slave
Secondary IDE
Master
Secondary IDE Slave
Keyboard Features
HH:MM:SS Sets the system time.
MM/DD/YYYY Sets the system date.
Disabled
360KB
1.2 MB
720KB
1.44/1.25 MB
2.88 MB
Disabled
360KB
1.2 MB
720KB
1.44/1.25 MB
2.88 MB
Press ENTER
Selects the diskette type.
The 1.25 MB diskette requires a 3-mode diskette drive.
Selects the diskette type.
Press ENTER
Press ENTER
Press ENTER
Press ENTER
Refer to “Primary IDE
Master and Slave
Submenu.”
Refer to “Primary IDE
Master and Slave
Submenu.”
Refer to “Secondary IDE
Master and Slave
Submenu.”
Refer to “Secondary IDE
Master and Slave
Submenu.”
Refer to “Keyboard
Submenu.”
Processor Settings
Language
Press Enter
English (US)
Spanish,
Italian
French,
German
Refer to "Processor Settings
Submenu."
Selects which language
BIOS displays.
Your Setting
Configuring Your System 3-5
Primary IDE Master and Slave Submenu
Feature Choices Description
Type
None
CD-ROM
Multi-Sector Transfer Disabled
2, 4, 8, or 16 sectors
LBA Mode Control
32 Bit I/O
Transfer Mode
Ultra DMA Mode
Auto
IDE Removable
ATAPI Removable
User
Disabled
Enabled
Disabled
Enabled
Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
FPIO 3/DMA 1
FPIO 4/DMA 2
Disabled
Enabled
Mode 0
Mode 1
Mode 2
Auto allows the system to attempt auto-detection of the drive type.
None informs the system to ignore this drive.
CD ROM allows the manual entry of fields described below.
Determines that a removable IDE drive is installed. IDE allows the manual entry of fields described below.
Determines that a removable ATAPI drive is installed. ATAPI allows the manual entry of fields described below.
User allows the manual entry of all fields described below.
Determines the number of sectors per block for multi-sector transfers.
This field is informational only for Type Auto.
Enabling LBA causes logical block addressing to be used in place of cylinders, heads, and sectors.
This field is informational only for Type Auto.
Enabling allows 32 bit
IDE data transfers.
This field is informational only for Type Auto.
Selects the method for moving data to and from the drive.
This field is informational only for Type Auto.
Selects the Ultra DMA
Mode for moving data to and from the drive.
Autotype the drive to select the optimum transfer mode.
Your Setting
3-6 Configuring Your System
Secondary IDE Master and Slave Submenu
Feature Choices Description
Type Auto
None
CD-ROM
IDE Removable
ATAPI
User
Multi-Sector Transfer Disabled
2, 4, 8, or 16 sectors
Auto allows the system to attempt auto-detection of the drive type.
None informs the system to ignore this drive.
CD ROM allows the manual entry of fields described below.
Determines that a removable IDE drive is installed. IDE allows the manual entry of fields described below.
Determines that a removable ATAPI drive is installed. ATAPI allows the manual entry of fields described below.
User allows the manual entry of all fields described below.
Determines the number of sectors per block for multisector transfers.
This field is informational only for Type Auto.
Your Setting
LBA Mode Control
32 Bit I/O
Transfer Mode
Ultra DMA Mode
Disabled
Enabled
Disabled
Enabled
Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
Disabled
Enabled
Enabling LBA causes logical block addressing to be used in place of cylinders, heads, and sectors.
This field is informational only for Type Auto.
Enabling allows 32 bit IDE data transfers.
This field is informational only for Type Auto.
Selects the method for moving data to and from the drive.
This field is informational only for Type Auto.
Selects the Ultra DMA Mode for moving data to and from the drive. Autotype the drive to select the optimum transfer mode.
Configuring Your System 3-7
Keyboard Submenu
Feature Choices
NumLock
Key Click
Keyboard autorepeat rate
Keyboard autorepeat delay
On
Off
Disabled
Enabled
13.3/sec
10/sec
6/sec
2/sec
1/4 sec
1/2 sec
3/4 sec
1 sec
30/sec
26.7/sec
21.8/sec
18.5/sec
Description
Selects power-on state for Num Lock.
Enables or disables key click.
Selects key repeat rate.
Selects delay before key repeat.
Your Setting
Processor Settings Submenu
Feature Choices
CPU Speed
Settings
Processor Speed List
Processor Retest No
Yes
Processor Serial
Number
Memory Cache
Disabled
Enabled
Enabled
Disabled
Description
Processor speed list is determined by the speed of the processor(s) installed. Select speed to match speed of installed processor(s). Caution:
DO NOT select a speed above the speed of the installed processor(s).
Select Yes if you want the BIOS to clear old processor status and retest all processors on next boot.
Controls detection of processor serial number.
Note: displays only when Pentium III is installed.
Enables processor cache.
Your Setting
3-8 Configuring Your System
Advanced Menu
Feature
Installed OS
Reset Configuration
Data
Choices
Other
Win95
No
Yes
PCI Configuration Press ENTER
Integrated
Peripherals
Configuration
Advanced Chipset
Control
Use Multiprocessor
Specification
Press ENTER
Press ENTER
1.1
1.4
Large Disk Access
Mode
Delay on Option
ROMs
LBA
CHS
Disabled
Enabled
Description
Select the operating system installed in your system.
Select Yes if you want to clear the extneded system configuration data (ESCD) area during next boot.
System automatically resets to No in next boot.
Refer to “PCI Configuration
Submenu.”
Refer to “Intergrated
Peripherals Configuration
Submenu.”
Refer to Advanced Chipset
Control Submenu.”
Selects the version of multiprocessor specification to use. Some operating systems require version 1.1.
Select LBA for IDE drives.
This only effects IDE drives with partitions greater than
512 Mbytes.
Forces a short delay at the end of each Option ROM scan.
Your Setting
Configuring Your System 3-9
PCI Configuration Submenus
This submenu should only be changed by qualified technical personnel.
!
CAUTION
Leave PCI Configuration Submenu at factory-default
settings. This submenu should only be changed by a technically qualified person.
PCI Configuration Submenu
Feature
PCI Device,
Embedded SCSI
Devices
Press ENTER. N/A
Option ROM Scan Enabled
Disabled
Enable Master Enabled
Disabled
Latency Timer
Choices
Default
0020h
0040h
0060h
0080h
00A0h
00C0h
00E0h
Description
Enables option ROM scan of the selected device.
Enabled selects the device as a PCI bus master.
Minimum guaranteed time, in units of PCI bus clocks, that a device may be master on a PCI bus.
Your Setting
PCI Device, Slot 1 - Slot 4 Submenus
This submenu should only be changed by qualified technical personnel.
!
CAUTION
Leave PCI Device Submenu at factory-default settings.
This submenu should only be changed by a technically qualified person.
Feature
Enable Master
Latency Timer
PCI Device Submenu
Choices
Enabled
Disabled
Default
020h
040h
060h
080h
0A0h
0C0h
0E0h
Description
Enables selected device as a
PCI bus master.
Minimum guaranteed time, in units of PCI bus clocks, that a device may be master on a PCI bus.
Your Setting
3-10 Configuring Your System
Integrated Peripheral Configuration Submenu
Feature
COM 1:
(Serial Port A)
Choices
Disabled
Enabled
Auto
OS Controlled
Description
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the port. If this
COM port is used for
Console Redirection make sure I/O and IRQ are identical to the values in the server Setup Menu.
Selects the base I/O address for COM port A.
Base I/O Address 3F8
2F8
3E8
2E8
Interrupt IRQ 4
IRQ 3
COM 2:
(Serial Port B)
Disabled
Enabled
Auto
OS Controlled
Selects the IRQ for COM port A.
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the port. If this
COM port is used for Console
Redirection make sure I/O and IRQ are identical to the values in the server Setup
Menu.
Selects the base I/O address for COM port B.
Base I/O Address 3F8
2F8
3E8
2E8
Interrupt IRQ 4
IRQ 3
Parallel Port
Mode
Disabled
Enabled
Auto
OS Controlled
Output only
Bi-directional
EPP
ECP
Base I/O Address 378
278
Interrupt IRQ 5
IRQ 7
DMA channel
Floppy disk controller
DMA 1
DMA 3
Disabled
Enabled
Selects the IRQ for COM port B
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the port.
Selects parallel port mode.
Selects the base I/O address for LPT port.
Selects the IRQ for LPT port.
Selects the DMA for LPT port.
Enables onboard diskette controller.
Your Setting
Configuring Your System 3-11
Advanced Chipset Control
Feature
640 – 768K
Choices
Disabled
Enabled
Delayed
Transaction
Disabled
Enabled
Passive Release Disabled
Enabled
Administrator
Password is
Set User
Password
Clear
Set
Press ENTER
Description
If enabled, ISA Master and
DMA cycles are forwarded to PCI.
Enable the delayed transaction mechanism when PIIX4 is target of a
PCI transaction.
Enable the Passive Release mechanism on PHOLD# signal when PIIX4 is a PCI
MASTER.
Your Setting
Security Menu
Note: Enabling the Administrator Password field requires a password for entering Setup. The passwords are not case sensitive.
Feature Choices
User Password is Clear
Set
Description
Status only; user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System
Board Jumpers in
Chapter 3).
Status only; user cannot modify.
When the <Enter> key is pressed, the user is prompted for a password; press ESC key to abort.
Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to
System Board Jumpers in this chapter).
Your Setting
3-12 Configuring Your System
Security menu (Continued)
Feature
Set Supervisor
Password
Choices
Press ENTER
Password on
Boot
Diskette Access
Fixed Disk Boot
Sector
Secure Mode
Timer
Secure Mode
Hot Key
(Ctrl-Alt- )
Secure Mode
Boot
Disabled
Enabled
Administrator
User
Normal
Write Protect
Disabled
1 min
2 min
5 min
10 min
20 min
1 hr
2 hr
[ ]
[A, B, ..., Z]
Disabled
Enabled
Description
When the <Enter> key is pressed, the user is prompted for a password; press ESC key to abort.
Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to
System Board Jumpers in this chapter).
Requires password entry before boot. System will remain in secure mode until password is entered.
Password on Boot takes precedence over Secure
Mode Boot.
Controls access to diskette drives.
Write-protects boot sector on hard disk to protect against viruses.
Period of key/PS/2 mouse inactivity specified for secure mode to activate. A password is required for secure mode to function.
Cannot be enabled unless at least one password is enabled.
Key assigned to invoke the
Quicklock feature. Cannot be enabled unless at least one password is enabled.
System will boot in secure mode. The user must enter a password to unlock the system. Cannot be enabled unless at least one password is enabled.
Your Setting
Configuring Your System 3-13
Security menu (Continued)
Feature
Video Blanking
Choices
Disabled
Enabled
Floppy Write
Protect
Disabled
Enabled
Description
Blank video when secure mode is activated. The user must enter a password to unlock the system. Cannot be enabled unless at least one password is enabled.
When secure mode is activated, the diskette drive is write protected.
The user must enter a password to disable.
Cannot be enabled unless at least one password is enabled.
Your Setting
Server Menu
Feature Choices
System
Management
Console
Redirection
PCI IRQs to IO-
APIC mapping
Press ENTER
Press ENTER
Disabled
Enabled
Processor Retest No
Yes
PERR#
Reporting
SERR#
Reporting
Disabled
SMI Only
SMI & NMI
Disabled
Enabled
Description
Refer to “System
Management Submenu.”
Refer to “Console
Redirection Submenu.”
If enabled, BIOS will describe direct PCI interrupt connections to
IO APIC in multiprocessor table. Do not enable if OS does not support this feature.
Select Yes to have BIOS clear all processor status and retest the processor(s) on bootup.
If selected, system will detect and report PERR on
PCI buses.
If enabled, system will detect and report SERR on
PCI buses.
Your Setting
3-14 Configuring Your System
System Management Submenu
Feature
System Event
Logging
Choices
Disabled
Enabled
Clear Event Log No
Yes
Sever
Management
Info
Press ENTER
EMP Password
Switch
Disabled
Enabled
Refer to Appendix B.
EMP ESC
Sequence
EMP Hangup
Line String
Modem Init
String
High Modem Init
String
EMP Access
Mode
Refer to your modem documentation.
Refer to your modem documentation.
Refer to your modem documentation.
Disabled
Always Active
EMP Restricted
Mode Access
EMP Direct
Connect/Modem
Mode
Pre-Boot Only
Enabled
Disabled
Enabled
Direct Connect
Modem Mode
Description
When enabled,.BIOS and
BMC will log system events.
Yes clears the system
Event log.
Refer to “System
Management Info
Submenu.”
This field enables or disables EMP Password.
Your Setting
Configuring Your System 3-15
Server Management Information Submenu
The user cannot modify any items on this menu. If items require changes, consult your system administrator.
Feature Choices Description Your Setting
Board Part
Number
Board Serial
Number
System Part
Number
System Serial
Number
Chassis Part
Number
Chassis Serial
Number
BMC Revision
Primary HSBP
Revision
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
3-16 Configuring Your System
Console Redirection Submenu
Feature Choices
COM Port
Address
Disabled
3F8
2F8
3E8
IRQ #
Baud Rate
None
3
4
Description
When enabled, console redirection uses the I/O port specified. Make sure these values are identical to those of serial port A and B in the Peripheral Configuration
Setup Menu.
When console redirection is enabled, this displays the IRQ assigned per the address chosen in the
COM Port Address field.
Communications line dependent.
Your Setting
Console Type
Flow Control
9600
19.2k
38.4k
115.2k
PC ANSI
VT100
No Flow Control
CTS/RTS
XON/XOFF
CTS/RTS + CD
Communications line dependent.
Communications line dependent.
Boot Menu
Feature
Boot Device
Priority
Hard Drive
Choices
Press ENTER.
Press ENTER.
Removable
Devices
Press ENTER.
Description
Refer to “Boot Device
Priority Submenu.”
Refer to “hard Drive
Submenu.”
Refer to “Removeable
Devices Submenu.”
Your Setting
Configuring Your System 3-17
Boot Device Priority Submenu
Use the up or down arrow keys to select a device, then press the <+> or
<-> keys to move the device higher or lower in the boot priority list.
Boot Device Priority Submenu
Boot Priority Device Description Your Setting
1.
2.
3.
4
Removable Devices Attempts to boot from a removable media device.
ATAPI CD-ROM
Drive
Hard Drive
LANDesk® Service
Agent
Attempts to boot from an
ATAPI CD-ROM drive.
Attempts to boot from a hard drive device.
Attempts to boot from diagnostic boot partition of the flash memory.
IDE Hard Drive Submenu
For options on this menu, use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list.
Hard Drive Submenu
Option
1. Other Bootable
Device
Description
Covers all the boot devices that are not reported to the system BIOS through the BIOS boot specification mechanism. This includes all
PCI cards that are not bios boot compliant (legacy) as well as ISA cards that are not PnP compliant. ISA legacy cards will boot first before non bios boot compliant PCI cards (in scan order from lowest slot to highest).
2. Hard Drive #1 (or actual drive string)
IDE drives will have a suffix attached to the drive ID string:
PM - hard drive on Primary Master Channel
PS - hard drive on Primary Slave Channel
SM - hard drive on Secondary Master Channel
SS - hard drive on Secondary Slave Channel
SCSI CD-ROMs will be displayed here because the onboard
Symbios SCSI bios treats CD-ROMs as hard drives.
SCSI removable drives will also appear here.
Removable Devices
For options on this menu, use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list.
Option Description
1. Legacy Floppy Drive Refers to the onboard 3.5” floppy drive.
3-18 Configuring Your System
Exit Menu
You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Choices
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Load Custom Defaults [ENTER]
Save Custom Defaults [ENTER]
Discard Changes
Save Changes
Description
Exits after writing all modified Setup item values to CMOS.
Exits leaving CMOS unmodified.
Loads default values for all Setup items.
Loads settings from custom defaults.
Saves present Setup values to custom defaults.
Reads the previous value of all Setup items from CMOS.
Writes all Setup item values to CMOS.
Configuring Your System 3-19
Symbios Configuration Utility
The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to:
!
Change adapter and SCSI device default values
!
Check and/or change SCSI device settings that may conflict with those of other devices in the server.
!
Perform low-level formatting or verify operations on SCSI disk drives.
Running the Symbios Configuration Utility
1. Power-on the system. The system boots up.
2. When this message appears on the video monitor:
Press Ctrl-C to start the Symbios Configuration Utility
Press Ctrl+C to run this utility.
3. The utility starts and the Main Menu displays.
Symbios Configuration Utility Main Menu
Adapter Port
Number
IRQ Level
Current
Status
Next Boot
NVRAM
Found
SYM53C875
SYM53C875
F800
F400
11
10
On
On
On*
On*
Yes
Yes
Change Adapter Status – Press ENTER twice to change adapter Next Boot Status.
Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter.
Additional Adapter Configuration – Not used.
Display Mode-Verbose – Press ENTER to change display mode.
Mono/Color – Press ENTER to change display from black/white to color.
Language – Not used.
Help/Quit
*Next Boot Status for this controller must be turned OFF if you install the optional
Mylex AcceleRAID Controller board. Refer to “Change Adapter Status” above.
3-20 Configuring Your System
The following keys are active for all SCSI Configuration screens:
Key Action
Arrows
ENTER
ESC
Up and down arrows move from one parameter to another within a screen.
Displays options for a configurable parameter. Selects an option.
Moves back to previous screen or parameter or EXIT if at the Main menu.
Changing the Adapter and Device Configurations
The SCSI Configuration Utility Main Menu lists the two onboard SCSI adapters and shows their current settings. The first adapter listed controls the operation of the hard disk drives in your system; the second adapter listed controls any SCSI removable media devices installed in your system.
1. Using the down arrow key, select the adapter you want to reconfigure. Press ENTER.
2. Select “Adapter Setup” and press ENTER. The Adapter Setup screen displays.
Adapter Setup Screen
Description
Your Configuration
SYM53C875
1
SYM53C875
2
SCAM Support
Parity
Host SCSI ID
Scan Order
Removable media
support
CHS Mapping
Recommended Setting or
Display Only
On
On
7
Low to High
None
SCSI Plug and Play Mapping
3. Highlight the function you want to change and press ENTER. You will be prompted to save changes when you exit the configuration utility.
Configuring Your System 3-21
Description
To change device configuration parameters, perform the following steps:
1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring. The first adapter listed controls the operation of the hard disk drives; the second adapter controls any SCSI removable media devices installed in your system. Press ENTER.
2. Select “Device Selections” and press ENTER. The Devices 0 to 7 screen displays.
3. Select the SCSI device you are reconfiguring and press ENTER. If you are configuring SCSI Hard Disk Drives, refer to the SYM53C875
Adapter 1 Table below; if you are configuring SCSI Removable Media
Devices, refer to the SYM53C875 Adapter 2 Table below for recommended settings.
SYM53C875 Adapter 1 – SCSI Hard Disk Drives
Recommended Setting or Display Only
Your Configuration
Dev0 Dev1 Dev2 Dev3
Device Selections
Sync Rate
Width (bits)
Disconnect
Read/Write I/O timeout
(secs)
On
10
Scan for device at boot time Yes
Scan for SCSI LUNS
Queue Tags
No
On
Press ENTER for menu.
Select device and press
ENTER.
40
16
3-22 Configuring Your System
Description
SYM53C875 Adapter 2 – SCSI Removable Media Devices
Recommended Setting or Display Only
Your Configuration
Dev0 Dev1 Dev2 Dev3
Device Selections
Sync Rate
Width (bits)
Disconnect
Read/Write I/O timeout
(secs)
On
10
Scan for device at boot time Yes
Scan for SCSI LUNS
Queue Tags
No
On
Press ENTER for menu.
Select device and press
ENTER.
10
8
4. Highlight the function you want to change and press ENTER. You will be prompted to save changes when you exit the configuration utility.
Note:
If you wish to format a disk or verify disk media, select “Format” or “Verify” from the Device Setup menu.
Configuring Your System 3-23
Optional RAID Controllers
One of the options available for your system is a RAID controller. The
RAID controller gives your system the added security of fault tolerance.
Two RAID controllers are available for use in your system:
!
Mylex AcceleRAID 150 (SecuRAID 110) Controller
!
Mylex AcceleRAID 250 (SecuRAID 210) Controller
Mylex AcceleRAID Controller
Factory Installed Controller
If you order a system with the Mylex AcceleRAID controller, the system is pre-configured at the factory. Refer to the “RAID Configurations” table below to determine how the RAID controller was configured at the factory. If you want to reconfigure disk arrays and logical drives, you must run the Mylex AcceleRAID BIOS Configuration Utility; if you want to change the RAID level, you must run the Mylex Disk Array Controller
Utilities (DACCF) software. Refer to the Mylex AcceleRAID documentation included with your system for information on running the Mylex AcceleRAID BIOS Configuration Utility and the DACCF
Utility.
Mylex AcceleRAID RAID Configurations
Number of Hard Drives RAID Level
Configured
Hard Drives in Array
Description
1
2
3
4
JBOD
1
5
5
1
2
3
3 plus 1 hot spare drive
JBOD (RAID 0) JBOD is an acronym for Just a Bunch Of Disks. Each drive can operate independently as with a common host bus adapter; or multiple drives may be spanned and seen as a single very large drive. No redundancy is provided.
Mirroring (RAID 1) Drives are paired and mirrored. All data is 100% duplicated on an equivalent drive (fully redundant).
Striping with Parity (RAID 5) Data is striped across several physical drives. Parity protection is used for data redundancy.
Striping with Parity (RAID 5) Data is striped across three physical drives. Parity protection is used for data redundancy. This drive is used as the “Hot Spare.”
3-24 Configuring Your System
Add-on Controller
If you are adding the Mylex AcceleRAID controller to an existing system, the AcceleRAID BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system. Since the utility resides in the
AcceleRAID BIOS on the RAID controller, its operation is independent of the operating system in your server. Refer to Chapter 4 in this User’s
Guide for information on installing an add-in option board. Refer to
Chapter 4 of the Mylex AcceleRAID Installation Guide for information on running the AcceleRAID BIOS Configuration Utility.
Note: Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if you install the optional
Mylex AcceleRAID Controller board in your system. Refer to
“Symbios Configuration Utility” found earlier in this chapter.
DACCF Configuration Utility
The DACCF utility is included with the RAID controller. The AcceleRAID controller supports various versions of RAID technology (referred to as
RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF Configuration Utility prior to installing your
Network Operating System. For an explanation of this utility, refer to the Mylex Disk Array Controller Configuration Utilities Manual that was shipped with the controller. Chapter 2 (Preparing the Array) covers array hardware preparation, configuration, and initialization. After completing the steps in Chapter 2, you can install your Network Operating System.
Configuring Your System 3-25
Configuring System Board Jumpers
Before You Begin
Only a qualified technical person should perform the procedures in this section.
!
CAUTION
Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an
ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
The “System board Jumpers” illustration shows the location of the system board jumpers. The “System Board Jumper Configurations” table lists the system board jumpers and their factory default settings.
11
J3J2
9
G
5
F
1
E
1 2 3
H
13
9
5
1
B
A
D
C
1 2 3
J
System Board Jumpers
3-26 Configuring Your System
F
G
H
J
Jumper Function
A
B
C
D
E
CMOS clear
Password clear
Recovery Boot
System Board Jumper Summary
Pins (default in bold)
What it does at system reset
1-2, Protect
2-3, Erase
5-6, Protect
6-7, Erase
9-10, Normal
10-11, Recovery
Boot Block Write
Protect
13-14, Protect
14-15
Erase/Program
FRB Timer Enable 1-2, Enable
Preserves the contents of NVRAM.
Replaces the contents of NVRAM with the manufacturing default settings.
Maintains the current system password.
Clears the password.
System attempts to boot using the
BIOS stored in flash memory.
BIOS attempts a recovery boot, loading
BIOS code from a floppy diskette into the flash device. This is typically used when the BIOS code has been corrupted.
BIOS boot block is write-protected.
2-3, Disable
Chassis Intrusion
Detection
5-6, Enable
BMC Forced Update
Mode
9-10,
10-11
Reserved
Reserved
6-7, Disable
2-3
1-2
BIOS boot block is erasable and programmable.
FRB operation is enabled (system boots from processor 1 if processor 0 fails).
FRB is disabled.
Switch installed on chassis indicates when cover has been removed.
Chassis intrusion switch is bypassed.
System boots normally
System tries to boot BMC firmware.
Required. Do Not Change
Required. Do Not Change
Configuring Your System 3-27
Moving System Board Jumpers
!
CAUTION
Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Observe static precautions. Use an antistatic wrist strap.
To configure the system board options:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Check to ensure the system power cord is removed from the back of the system.
3. Locate the position of the jumpers on the system board you are changing. To change a jumper setting, use a pair of needle-nose pliers or your fingers to remove the jumper from its current location.
Position the jumper over the two pins for the desired setting and press it onto the pins. Be careful not to bend the pins. Refer the
System Board Summary table for system board jumper settings.
4. Install the system cover and power up the system.
3-28 Configuring Your System
Resetting the CMOS NVRAM
To reset the CMOS NVRAM:
1. Power down the your system. Remove the left side panel as described in Chapter 4 of this User’s Guide.
2. Move the CMOS Clear jumper from pins 1-2 to pins 2-3. Refer to
“Configuring System Board Jumpers” to see the location of this jumper.
3. Power on the system. Wait for POST to complete and for the messages “Invalid NVRAM setting by” and “Press F2 to enter Setup” to appear. This automatically reprograms CMOS and RTC to their default settings.
4. Power off the system.
5. Move the CMOS Clear jumper back to pins 1-2.
6. Replace the left side panel and power on the system.
7. Run the BIOS Setup Utility to check the configuration of your system.
Clearing and Changing the Passwords
To clear and change the passwords:
1. Power off the system and remove the left panel as described in chapter 4 of this guide.
2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to
“Configuring System Board Jumpers” to see the location of this jumper.
3. Power on the system and wait for POST to complete. This automatically clears the old password.
4. Power off the system.
5. Move the Password Clear jumper back to pins 5-6.
6. Replace the panel and power on the system.
7. To specify a new password run the BIOS Setup Utility as described earlier in this chapter.
Configuring Your System 3-29
Recovering the BIOS
This procedure should only be performed by qualified technical personnel.
!
CAUTION
Leave Recovery Boot jumper at factory-default setting.
This jumper should only be moved by a technically qualified person.
Boot Block Write Protect
The jumper at pins 13, 14, and 15 controls whether the BIOS boot block is protected from being erased and reprogrammed.
!
CAUTION
Leave boot block jumper at factory-default setting:
Programming the boot block incorrectly will prevent the system from booting. Programming should only be done by a technically qualified person. The procedure requires a special
“Boot Block Update Utility.” Contact your dealer or sales representative for more information.
Fault Resilient Booting (FRB) Timer Enable Jumper
Fault resilient booting insures the system will not stop from a boot problem. Two sets of timers are implemented that will automatically reset the system if the system should halt for some reason.
!
FRB 2 - 5 sec timer. If the primary processor does not come up in 5 seconds the system will automatically reset and switch to the secondary processor secondary (if installed otherwise it will try to boot again off of the primary.)
!
FRB 3 - 7 minute timer. If the system does not make it up to the end of POST in 7 minutes, the system will automatically reset and try again. It is assumed that the processor failed regardless of what may have caused the system to hang. The primary processor is taken off line and the system will boot off the secondary (if installed otherwise it will try to boot again off of the primary.) Bad memory or a bad plug in card may cause a FRB 3 failure.
3-30 Configuring Your System
All failures are logged to the system event log.
The system will remember all FRB errors and display them at the end of
POST until you select the Processor Retest option from the BIOS Setup utility.
!
CAUTION
For normal operation leave FRB Timer Enable jumper at factory-default setting.
To disable the FRB Timer Enable:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Move the FRB Timer Enable jumper from pins 1-2 to pins 2-3. Refer to “Configuring System Board Jumpers” to see the location of this jumper.
3. Replace the panel and power on the system.
4. Power on the system and wait for POST to complete.
5. Run the SSU to configure the system.
Chassis Intrusion Detection Jumper
The chassis contains an alarm switch that sends a notification signal to the server management software if a cover is removed. The jumper at pins 5, 6, and 7 controls whether this alarm feature is enabled or disabled.
!
CAUTION
For normal operation leave Chassis Intrusion Detection jumper at factory-default setting.
To disable the chassis intrusion switch:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Move the chassis intrusion detection jumper from pins 5-6 to pins 6-
7 to disable the alarm switch.
3. Reinstall the side cover for your safety, and connect the power cord to the system.
4. Power on the system on, and wait for POST to complete.
5. Run the SSU to configure the system.
Configuring Your System 3-31
BMC Forced Update Mode
!
CAUTION
Leave BMC Forced Update Mode jumper at factory-default
setting: Setting this jumper incorrectly will prevent the system from booting. Programming should only be done by a technically qualified person. Contact your dealer or sales representative for more information.
3-32 Configuring Your System
Upgrading Your System
!
!
!
Static Precautions
Preparing Your System for Upgrade
Equipment Log
!
!
Removing a Side Panel
Installing a Side Panel
!
!
Modifying the System Board
Option Boards
!
!
!
Hard Disk Drives
Front Panel
Removing EMI Shields and Filler Panels
!
Removable Media Devices
4
!
WARNING
The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
!
CAUTION
The server management logic on your system board monitors and logs system voltage changes. When powering down your system you may experience a
1–5 second delay from the time you press the push-button power on/off switch on the front panel and your system powering down. This is normal system operation and is required by the server management logic.
!
CAUTION
Operating your system with the side panels removed can damage your system components. For proper cooling and airflow, always replace the side panels before powering on your system.
Contact your sales representative or dealer for a list of approved optional peripheral devices.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
4-2 Upgrading Your System
Preparing Your System for Upgrade
Depending on the upgrade, you will need one or more of the following tools:
!
Phillips screwdriver (#1 bit and #2 bit)
!
Flat-head screwdriver
!
Small needle nose pliers
!
Pen or pencil
!
ESD workstation or antistatic wrist strap (recommended)
Equipment Log
Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system.
Upgrading Your System 4-3
Removing a Side Panel
To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices. The right side panel removes in the same manner as the left side panel.
!
CAUTION
For proper cooling and airflow, do not operate the system with the side panels removed. Always replace the panels before powering on the system.
!
WARNING
If you are removing the side panel after the system is set up, you must first power off the system and all external devices.
Unplug the system power cord
To remove a side panel:
1. Power off the system and ensure it is disconnected from the ac wall outlet.
2. The side panel is secured to the chassis with three screws. Remove the screws securing the side panel. Save the screws for reattaching the side panel.
3. Slide the side panel toward the rear of the chassis. This unlocks the locking fingers behind the side panel.
4. Pull the side panel up and away from the chassis.
4-4 Upgrading Your System
Removing a System Side Panel
Installing a Side Panel
1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis.
2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go.
4. Replace the three side panel retaining screws.
Note: If your system is already set up, plug the system back in, reconnect the peripherals, and power on the peripherals and system.
Upgrading Your System 4-5
Modifying the System Board
The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include:
!
Replacing the real-time clock battery
!
Replacing a Pentium processor
!
Installing or removing DIMMs.
!
CAUTION
Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface.
Modify the system board only at an ESD workstation.
Otherwise, wear an antistatic wrist strap attached to chassis ground.
Replacing the Real-time Clock Battery
You may need to replace the real-time clock battery because of its life span. The battery (Vendor Part #CR2032) is a commodity part available through many vendors. Notice the plus (+) sign on the battery. This sign will assist you in correctly positioning the battery on the system board.
!
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by manufacturer. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists. Do not expose the component to excessive heat or fire.
Keep all batteries away from children
!
CAUTION
Observe static precautions. Use an antistatic wrist strap.
4-6 Upgrading Your System
A
B
C
OM06416
Replacing the Real-Time Clock Battery
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure).
3. Gently push down on the screwdriver to lift the battery (B).
4. Remove the battery from its socket (C).
5. Dispose of the battery according to local ordinance.
6. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket.
7. Reinstall the plastic retainer on the lithium battery socket.
8. Replace the side panel and turn on the system.
9. Run the BIOS Setup to restore the configuration settings to the realtime clock.
Upgrading Your System 4-7
Replacing a Pentium Processor
This subsection provides the procedure for replacing
(removing/installing) a Pentium II or Pentium III Processor in your system. The procedures cover upgrading and configuring the Pentium II
Processor in your system. The system board has sockets for two processors. Each Pentium II processor is packaged in a Single Edge
Contact (S.E.C.) cartridge and each Pentium III processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover. The primary processor connector is shown at (A) in the illustration below.
The secondary processor connector is shown at (B).
!
CAUTION
Electrostatic discharge (ESD) can damage components; place them on an antistatic surface. Modify the system board using an antistatic wrist strap attached to chassis ground.
B
A
4-8 Upgrading Your System
Replacing the Pentium II Processor
Removing the Pentium II Processor (S.E.C. Version)
!
WARNING
If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here.
1. Power off the system and remove the left side panel as described earlier in this chapter.
!
CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges.
2. If your system has one processor and you are replacing it, leave the termination board intact in the empty secondary processor connector. Remove the processor you want to replace.
3. If your system has two processors and you are replacing one or both, remove the appropriate one(s).
4. Press the processor latches toward the center of the S.E.C. cartridge to free them from the retention module (A).
5. Lift the S.E.C. cartridge upward, out of the retention module.
Removing a Processor
6. Put the processor in a piece of conductive foam and store in an antistatic package.
7. Proceed to the next section, “Installing the Pentium II Processor.”
Upgrading Your System 4-9
Installing the Pentium II Processor (S.E.C. Version)
1. Power off the system and remove the left side panel as described earlier in this chapter.
!
CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges.
2. If your system has one processor and you are adding a second processor, then you must remove the termination board in the empty Slot 1 secondary connector. Press the tabs on the top of the termination board bracket (A in figure) toward each other to release them from the retention module. Lift the board bracket and the terminator board (B) up and out of the retention module, and store it appropriately.
B
A
Removing a Termination Board
3. If your system has one processor and you are replacing it, leave the termination board intact in the empty Slot 1 secondary connector.
Remove the processor you want to replace. See “Removing the
Pentium II Processor.”
4. If your system has two processors and you are replacing one or both, remove the appropriate one(s). See “Removing the Pentium II
Processor.”
5. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad.
6. Place the thermal pad on top of the processor so that the holes in the thermal pad line up with the holes in the processor.
7. Position the heat sink on top of the processor.
4-10 Upgrading Your System
8. Install the two clips that secure the heat sink to the processor.
Assembling the Pentium II Processor
9. Position the processor so that the heat sink faces the center of the system board. Slide the processor into the retention module. Ensure that the alignment notch on the bottom of the cartridge fits into the plug in slot. Push down firmly, with even pressure on both sides of the top, until the cartridge is seated.
10. To lock in the processor, push the latches outward until they click into place in the retention module (A in figure, below). The latches must be secured for proper electrical connection of the processor.
Locking in the Processor
11. After you have installed a new processor, you must run the BIOS
Setup Utility (F2) to configure its speed. Refer to Chapter 3,
“Configuring Your System.”
12. Replace the left side panel and power up the system.
Upgrading Your System 4-11
Replacing the Pentium III Processor (SECC2 Version)
Note: The SECC2 processor has an active heat sink that includes a cooling fan.
!
CAUTION
Observe the safety and ESD precautions while performing these procedures.
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. If your system has one processor and you are adding a second processor, then you must remove the termination board in the Slot 1 secondary connector and store it appropriately.
3. If your system has one processor and you are replacing it, leave the terminator board intact in the empty secondary processor connector. Remove the processor you want to replace.
4. If your system has two processors and you are replacing one or both, remove the appropriate one(s).
5. Tag and disconnect the fan cable from the system board.
6. Pull the processor latches out away from the edges of the SECC2 cartridge to free them from the Universal Retention Module (URM).
7. Lift the SEC cartridge upward out of the Universal Retention Module (URM) and place it on a grounded, static-free surface or conductive foam pad.
4-12 Upgrading Your System
Removing a Processor
8. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad..
9. Position the processor into the URM. Ensure that the alignment notch on the bottom of the cartridge fits into the connector key in the slot (A). Push down firmly, with even pressure on both sides of the top until the cartridge is seated.
A B
Installing a Processor
10. Connect the fan cable to fan connector (B) on the system board.
11. After you have installed a new processor, you must run the BIOS Setup Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your System.”
12. Replace the left side panel and power up the system.
Upgrading Your System 4-13
DIMMs
The system board contains four DIMM sockets labeled 1 through 4.
Each socket can hold a single 72-bit DIMM module with 32MB, 64MB,
128MB, or 256MB of memory. When all four sockets are populated, the system board supports a maximum of 1 GB of memory with 256MB
DIMMs. A DIMM will always be installed in the bottom socket. When you install additional DIMMs, you must start with the first empty socket above DIMMs already installed. When you remove DIMMs, you must start with the first DIMM socket closest to the top edge of the system board.
4
3
2
1
DIMM Locations
4-14 Upgrading Your System
352
384
384
384
416
448
512
512
640
256
256
256
256
256
288
288
320
320
320
768
768
896
1024
160
160
160
192
192
192
192
224
224
224
32
64
64
96
96
128
128
128
128
Memory DIMM Configurations
This table lists the distribution of DIMMs for specific memory configurations.
System
Capacity
(MB)
Capacity per DIMM slot (MB) Any DIMM Slot Order
Slot 1
128
128
128
256
128
128
128
256
256
64
128
128
128
256
128
128
128
128
128
256
256
256
256
128
128
64
128
128
64
64
64
64
64
32
32
64
32
64
32
64
64
128
Slot 2
32
128
128
256
256
256
256
256
256
64
128
64
128
128
128
128
128
128
128
32
64
64
32
64
64
32
64
64
64
64
64
64
128
32
32
32
32
64
Slot 3
32
32
32
64
32
64
32
64
64
64
128
128
128
256
256
256
64
32
32
64
32
64
32
32
32
32
64
32
128
128
128
Slot 4
32
32
32
32
32
32
64
32
32
64
32
32
64
32
64
128
128
128
256
Upgrading Your System 4-15
Installing DIMMs
1. Power off the system and remove the left side panel as described earlier in this chapter.
!
CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold
DIMMs only by their edges.
2. Holding the DIMM module only by the edges, remove it from its antistatic package.
3. Position the DIMM so that the two notches in the bottom edge of the
DIMM align with the keyed socket.
4
3
2
1
Inserting Memory DIMMs
4. Insert the bottom edge of the DIMM into the socket, and press down firmly on the DIMM until it seats correctly.
5. Gently push the plastic ejector levers on the socket ends to the upright position.
6. Repeat the steps to install each DIMM.
7. Replace the left side panel and turn on the system.
4-16 Upgrading Your System
Removing DIMMs
!
CAUTION
Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. Gently push the plastic ejector levers out and down to eject a DIMM from its socket.
3. Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket, and store it in an antistatic package.
4. Repeat the above steps to remove the remaining DIMMs.
5. Replace the side panel and turn on the system.
Upgrading Your System 4-17
Option Boards
This section describes how to install and remove ISA and PCI option boards. The system board has two ISA bus expansion slots and four PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector.
The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 M/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks. The PCI local bus offers up to 133 B/second bandwidth.
PCI 1
PCI 2
PCI 3
PCI 4
ISA 1
ISA 2
PCI and ISA Slot Locations
Installation Considerations
Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA adapters must be manually configured as detailed below. Once the manual configuration is complete, the Plug-and-Play adapters are configured around the manually configured adapters without causing any resource conflicts.
ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-
Play must be manually configured following the instructions supplied with the board. The configuration is defined to the system by creating the ISA configuration file when running the SSU. If you are adding a non-Plug and Play ISA option board, run the SSU before installing the board. For details on running the SSU, refer to Appendix B.
4-18 Upgrading Your System
Controller/Adapter Hardware Configurations
This table lists the option boards you may add to your system that require specific installation slots and provides information on memory and I/O addressing and assigned interrupt request number (IRQ).
Option Board Hardware Configurations
Option Board
SecuRAID 110 ( Mylex
AcceleRAID 150)
SecuRAID 210 ( Mylex
AcceleRAID 250)
IRQ
Memory
Address
I/O
Address
Option Slot
Set by BIOS Set by BIOS Set by BIOS PCI Slot 2 (see PCI/ISA
Slot Location illustration above)
Installing an Option Board
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. Remove and save the expansion slot screw and cover.
A
B
Removing the Expansion Slot Screw and Cover
!
CAUTION
Observe static precautions. Use an antistatic wrist strap.
3. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors.
4. Record the option board serial number in the equipment log.
5. Set any board jumpers or switches as described in the documentation that comes with the option board.
Upgrading Your System 4-19
6. Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board. Refer to
“Option Board Hardware Configurations” table to determine the recommended option board slot assignment and configuration parameters.
Note:
If you are adding a non-Plug and Play Legacy ISA option board, run the SSU before installing the board. For details on the SSU, refer to Appendix B.
7. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot .
A
B
Installing an Option Board
8. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover.
9. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket.
10. Connect any external cables (if they are needed) to the installed option board.
11. Replace the left side panel and power on the system.
4-20 Upgrading Your System
Removing an Option Board
Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components.
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. Disconnect any cables attached to the option board you are removing.
3. Remove and save the option board retaining bracket screw
4. Hold the board at each end and carefully rock it back and forth until the edge connectors pull free. Make sure that you do not scrape the board against other components.
5. Remove the board from the expansion slot and place it in an antistatic wrapper. If you are replacing a board, go to "Installing an
Option Board" earlier in this chapter, otherwise continue.
6. Install an expansion slot cover over the vacant slot using the previously removed screw.
7. Replace the left side panel and power on the system.
8. If you removed a non-Plug-and-Play ISA option board, run the SSU to configure the system as described in the “Configuring Your
System” chapter.
Upgrading Your System 4-21
Hard Disk Drives
Your system supports a variety of SCSI hard disks. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the 3.5-inch drive bay (A).
A
1
2
3
4
3.5-Inch Drive Bay Locations
If you are adding or removing a SCSI hard disk device, consider the following:
!
The system uses single-ended SCSI host adapters and supports single-ended or low Voltage Differential (LVD) drives. The hard disk
SCSI address assignment is:
Bay Device
1
2
3
4
First Hard Disk
Second Hard Disk
Third Hard Disk
Fourth Hard Disk
0
1
2
3
SCSI ID
Address
4-22 Upgrading Your System
Installing an Internal Hard Disk Drive
1. Power off the system and remove the left side panel as described earlier in this chapter.
!
CAUTION
Observe static precautions. Use an antistatic wrist strap.
2. Remove the 3.5-inch hard disk drive from its protective wrapper.
Record the drive model and serial number in the equipment log.
3. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
Note: Ensure all terminators and “TE” jumpers are removed from hard disk drives before they are installed.
!
CAUTION
If a drive bezel is installed, it must be removed because it blocks the airflow around the drive. If the drive comes with drive rails, do not use them. Remove any rails already attached.
4. Remove the three screws holding the 3.5-inch drive bay to the rear of the chassis.
5. Disconnect the power and signal cables from any installed drives.
6. Swing the drive bay out of the chassis.
7. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface.
8. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive. Secure the drive to the bay with the four supplied screws.
Upgrading Your System 4-23
1
2
3
4
Removing the Disk Drive Bay
9. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops.
10. Connect the signal and power cables to the drives. All device power cables are labeled and must be installed in specific locations as shown below:
Drive Location Power Connector
1 (HD0) P7
2 (HD1)
3 (HD2)
4 (HD2)
P8
P9
Any available power connector
11. Swing the drive bay into the chassis and replace the three screws on the drive bay.
12. Replace the left side panel and power on the system. Configure the system as described in Chapter 3, “Configuring Your System.”
4-24 Upgrading Your System
1
2
3
4
Cabling the Disk Drives
Removing an Internal Hard Disk Drive
1. Power off the system and remove the left side panel as described earlier in this chapter.
2. Disconnect the signal and power cables from the back of the drive. It is necessary to completely remove the cables from all the drives before the drive can be removed.
3. Remove the three screws holding the 3.5-inch drive bay to the chassis.
4. Swing the drive bay out of the chassis.
5. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface.
6. Remove the hard disk drive by removing the four screws that secure the drive to the drive bay.
7. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops.
8. Connect the signal and power cables to the drives.
Note: Verify that all cables are seated and routed properly.
9. Replace the three screws on the drive bay. Replace the left side panel and power on the system.
10. Remove the drive serial number from the equipment log.
Upgrading Your System 4-25
Front Panel
The plastic front panel assembly is a one piece assembly. The appropriate removable filler panels are attached to the corresponding
EMI shields. If you are installing peripheral devices in the external bays above the 3.5-inch floppy disk drive, you must remove the front cover along with the corresponding filler panel and EMI shield.
Removing the Front Panel
Note: The front panel is secured with six locking tabs.
1. Power off the system and remove the side panels as described earlier in this chapter.
2. Remove the front panel by carefully pulling it off the front of the system chassis. Use an even amount of pressure around the edges of the panel.
4-26 Upgrading Your System
Removing the Front Panel
Installing the Front Panel
1. Align the front panel tabs with the slots in the front of the chassis.
2. Press the front panel onto the front of the system chassis until the tabs snap into their slots.
3. Install the side panels as described earlier in this chapter.
4. Power on the system as described earlier in this chapter.
Installing the Front Panel
Upgrading Your System 4-27
Removing EMI Shields and Filler Panels
1. Power off the system and remove the front panel as described earlier in this chapter.
2. Locate the EMI (Electromagnetic Interference) shield and filler panel covering the bay into which you are installing a peripheral device.
The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield. Save the panel for reinstallation.
3. The EMI shield is attached to the front of the chassis be two screws.
Remove the screws and EMI shield covering the bay into which you are installing a peripheral device. Save the shield and screws for reinstallation.
EMI Shield and Filler Panels Removal
4-28 Upgrading Your System
Removable Media Devices
A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, and C. An IDE CD-ROM is always mounted in bay C. A 3.5-inch diskette drive is always mounted in bay D. Other devices should be installed in the first available bay from the top (bay
A). Contact your sales representative or dealer for a list of approved devices.
BAY A
BAY B
BAY C
BAY D
If you are adding or removing an IDE removable media device, consider the following:
!
The system board supports a primary and secondary IDE channel connector. Each of these supports two devices, for a total of four IDE devices. Your system includes he primary channel IDE interface cable.
!
A first (master) device and a second (slave) device are supported on both the primary and secondary IDE connector. The device configuration, master versus slave, is determined by jumpers on the device. Cable Sense (CS) device configuration is not supported.
!
Your system includes a three-connector IDE cable connecting the
CD-ROM to the system board primary IDE connector. The CD-ROM that comes with your system is set as the master device. A second
IDE connect is available to connect a slave IDE removable media device.
!
If only one device is on an IDE channel connector it must be set as the master device.
If you are adding or removing a SCSI removable media device, consider the following:
Upgrading Your System 4-29
!
Your system includes two Symbios SYM53C875 independent SCSI controllers. Controller A attaches to a 68-pin 16-bit (wide) SCSI connector interface capable of supporting a maximum of four 1-inch high SCSI Ultra-wide hard disk drives or three 1.6-inch high SCSI
Ultra-wide hard disk drives. Controller B attaches to a 50-pin 8-bit
(narrow) SCSI connector interface capable of supporting three 5.25inch removable SCSI media devices.
!
The tape drive SCSI address assignment is 2.
!
The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape is your only SCSI device on the SCSI controller B, termination must be installed in the tape drive.
Installing a 5.25-Inch Device
!
CAUTION
CD-ROM devices contain a laser system and are classified as
CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD-ROM manufacturer, and keep the documentation for future reference. In case of any trouble with a CD-ROM, please contact your nearest service representative. To prevent direct exposure to the laser beam, do not try to open the enclosure.
Use of controls or adjustments or performance of procedures other than those specified in the CD-ROM manufacturer's documentation may result in hazardous radiation exposure
1. Power off the system and remove the side panels as described earlier in this chapter.
2. Remove the front panel, EMI shield, and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter.
!
CAUTION
Observe static precautions. Use an antistatic wrist strap.
3. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log.
4. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
4-30 Upgrading Your System
Note:
If the drive comes with drive rails, do not use them.
Remove any rails already attached.
5. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive. Secure the drive to the bay with the four supplied screws.
Power Cable
5.25" Drive
Installing a Removable Media Device
6. Connect the signal and power cables to the drive as shown in Figure
5-15. All device power cables are labeled and must be installed in specific locations as shown below:
Drive Location Power Connector
A
B (Tape) P5
C (CD-ROM)
D (Diskette)
P3
P6
7. Replace the front panel and side panels, and power on the system.
Upgrading Your System 4-31
Removing a 5.25-Inch Device
1. Power off the system and remove the side panels as described earlier in this chapter.
2. Remove the front panel as described earlier in this chapter.
3. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing.
A
B
Removing a Removable Media Device
4. Remove and save the four screws from the device.
5. Install an EMI (Electromagnetic Interference) shield and filler panel over the bay from which you removed the peripheral device.
6. Replace the side panels and front panel, and power on the system.
7. Remove the drive serial number from the equipment log.
4-32 Upgrading Your System
Problem Solving
!
!
!
Static Precautions
Troubleshooting Checklists
Additional Troubleshooting Procedures
!
!
Specific Problems and Corrective Actions
Problems with the Network
!
!
PCI Installation Tips
BIOS User’s Information
5
This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system and disk status user information.
!
WARNING
The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an
AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage
!
CAUTION
Operating your system with the side panels removed can damage your system components. For proper cooling and airflow, always replace the side panels before powering on your system.
5-2 Problem Solving
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly.
Initial System Startup
Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause. If you have problems during initial system startup, check the following:
!
Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet (100-120 V ac) or a NEMA 6-15R outlet (200-240
V ac)?
!
Is AC power available at the wall outlet?
!
Is the power on/off push-button switch on the front panel in the ON position (power on LED should be lit)?
!
Are all cables correctly connected and secured?
!
Are all the PCI/ISA option boards fully seated in their connector slots on the system board?
!
Are all jumpers and switch settings on option boards and peripheral devices correct? To check these settings, see the respective appendices. If applicable, ensure that there are no conflicts; for example, two option boards sharing the same interrupt.
!
Are the processors fully seated in their slots on the system board? Refer to the “Upgrades and Options” chapter for installation instructions?
!
Are all DIMMs fully seated and installed correctly? Refer to the “Upgrades and Options” chapter for installation instructions?
!
Are all option boards and disk drives installed correctly? Refer to the
“Upgrades and Options” chapter.
!
Is the system hard disk drive properly formatted or defined?
Problem Solving 5-3
!
Is the operating system properly loaded? Refer to the operating system documentation.
!
Are all drivers properly installed? For information about installing drivers, refer to your Network Operating System Configuration Guide.
!
Are the configuration settings in BIOS Setup and the System Setup Utility
(SSU) correct? For information about running these utilities, refer to the
“Configuring Your System” chapter.
If the above items are all correct, but the problem reoccurs, refer to
“Additional Troubleshooting Procedures” in this chapter.
Running New Application Software
Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following:
!
Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
!
Is the software an authorized copy? Unauthorized copies often do not work.
Obtain an authorized copy of the software.
!
If you are running the software from a diskette, is it a good copy?
!
If you are running the software from a hard disk drive, is the software correctly installed? Were all necessary procedures followed and files installed?
!
If you are running the software from a CD-ROM disk, is the disk scratched or dirty?
!
Are the correct device drivers installed?
!
Is the software correctly configured for the system?
!
Are you using the software correctly?
!
If other software runs correctly on the system, contact your vendor about the failing software.
If the problems persist with the software, contact the software vendor's customer service representative.
5-4 Problem Solving
After System Has Been Running Correctly
Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following:
!
If you are running the software from a diskette or CD-ROM, try a new copy of the software.
!
If you are running the software from a hard disk drive, try running it from a floppy. If the software runs correctly, there may be a problem with the copy on the hard disk. Reinstall the software on the hard disk drive and try running it again. Make sure all the necessary files are installed.
!
If the problem recurs, you may need to reformat the hard disk drive. The drive, the drive controller, or the system board may be defective.
!
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures.
!
If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again.
Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.
Note: Voltage spikes can corrupt or destroy data files on the drive.
If you are experiencing voltage spikes on the power line, install a surge suppresser between the power outlet and the system power cord.
If the problem recurs after you have checked and corrected all of the above items, refer to “Additional Troubleshooting Procedures” in this chapter.
Additional Troubleshooting Procedures
This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source.
Use the following troubleshooting procedures to help you identify a problem.
These general procedures lead you through the following:
!
Preparing the system for diagnostic testing
!
Monitoring POST while it is running
!
Verifying proper operation of key system LEDs
!
Confirming loading of the operating system.
Problem Solving 5-5
Preparing the System for Diagnostic Testing
To prepare the system for diagnostic testing, perform the following:
Note: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect all devices from the system except the keyboard and video monitor.
2. Make sure the system power cord is plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two-thirds of their maximum ranges (refer to the documentation supplied with your video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A. Otherwise, place a diskette containing the operating system files in drive A.
5. Turn on the system. If the power indicator LED does not light, refer to
“Power Light Does Not Light” found later in this chapter.
5-6 Problem Solving
Monitoring POST
Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices.
During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test.
Press F2 to enter SETUP. If you do not press F2, the above message remains for a few seconds and the boot process continues.
If POST finds an error, it displays an error message and, in case there is a problem with the display, puts out a series of long and short beeps. Write down any beep code emitted. This information is useful to your service representative.
Refer to the “BIOS User’s Information” section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes.
The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur.
The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area.
Report any error code to your service representative.
Problem Solving 5-7
Action/Message
If POST Beeps Before
Video Appears
If Monitor Displays
Error
To Enter Setup
Enter BOOT Diskette
POST Keys and Errors
Description
Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue.
Refer to the section “BIOS User’s Information” in this chapter.
Note error; press F1 to continue boot or F2 to enter
Setup. Refer to the section “BIOS User’s Information” in this chapter.
Setup changes specific options, then writes to CMOS,
NVRAM. Press F2 during initialization to run Setup. If you do not press F2, the boot process continues.
If prompted, insert the boot diskette.
Verifying Proper Operation of Key System Indicators
As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following:
!
Does the diskette drive activity indicator turn on briefly. If not, refer to
“Diskette Drive Activity Indicator Does Not Light” in this chapter.
!
If a second diskette drive is installed, does its activity indicator turn on briefly. If not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter.
!
If there is a hard disk drive or SCSI devices installed in the system, does the hard disk drive activity indicator turn on briefly. If not, refer to “Hard
Disk Drive Activity Indicator Does Not Light” in this chapter.
Confirming Loading of the Operating System
Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, refer to “Problems with Application Software” found later in this chapter.
5-8 Problem Solving
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!
Power LED does not light
!
No beep or incorrect beep pattern
!
No characters appear on screen
!
Characters on the screen appear distorted or incorrect
!
System cooling fan does not rotate
!
Diskette drive activity LED does not light
!
Hard disk drive activity LED does not light
!
CD-ROM drive activity LED does not light
!
Problems with application software
!
The startup prompt “Press <F2> key if you want to run Setup” does not appear on the screen.
!
The bootable CD-ROM is not detected.
!
The SSU does not boot
Try the solutions in the order given. If you cannot correct the problem, contact your service representative for assistance.
Power LED Does Not Light
Check the following:
!
Is the system operating normally? If so, the power LED is probably defective.
!
Are there other problems with the system? If so, check the items listed under System Cooling Fans Does Not Rotate.
Incorrect or No Beep Code
Check the following:
!
Is the speaker enabled?
!
Is the speaker cable connected to the system board?
If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance.
Record the beep code emitted by POST, and see the “Messages and Beep
Codes” section found later in this chapter.
Problem Solving 5-9
No Characters Appear on Screen
Check the following:
!
Is the keyboard working? Check to see if the Num Lock light is functioning.
!
Is the video display monitor plugged in and turned on?
!
Are the brightness and contrast controls on the video monitor properly adjusted?
!
Are the video monitor switch settings correct?
!
Is the video monitor signal cable properly installed?
!
Is the onboard video controller enabled?
If you are using an option video controller board, perform the following:
1. Verify that the video controller board is fully seated in the system board connector.
2. Run the SSU to disable the onboard video controller.
3. Reboot the system for changes to take effect.
If there are still no characters on the screen after you reboot the system, contact your service representative or authorized dealer for assistance.
POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller. If you do not receive a beep pattern and characters do not display, the video display or video controller may have failed. Contact your service representative or authorized dealer for assistance.
Characters are Distorted or Incorrect
Check the following:
!
Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display.
!
Are the video monitor signal and power cables properly installed?
!
If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance.
5-10 Problem Solving
System Cooling Fan Does Not Rotate
Note: The system has a cooling fan module behind the hard disk drives. In addition, there is a cooling fan that is an integral part of the power supply.
There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer's warranty is voided.
Check the following:
!
Is AC power available at the wall outlet?
!
Is the system power cord properly connected to the system and the AC wall outlet?
!
Is the power connector for the cooling fan connected to the system board?
!
Is the front panel power on indicator lit?
If the switches and connections are correct and the power outlet is functioning, the power supply has probably failed. Contact your service representative for assistance.
Diskette Drive Activity LED Does Not Light
Check the following:
!
Are the diskette drive power and signal cables properly installed?
!
Is the diskette drive properly configured?
!
Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.
If you are using the onboard diskette controller, use Setup or the SSU to make sure that Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette controller, make sure that Onboard Floppy is set to
Disabled. For information about running Setup or the SSU, refer to the
“Configuring Your System” chapter.
If the problem persists, there may be a problem with the diskette drive, system board, or drive signal cable. Contact your service representative for assistance.
Problem Solving 5-11
Hard Disk Drive Activity LED Does Not Light
If you have installed one or more hard disk drives in your system, check the following:
!
Are the power and signal cables to the drive properly installed?
!
Are all relevant switches and jumpers on the hard drive and adapter board set correctly?
!
Is the hard disk drive properly configured in the SSU?
Run the SSU to make sure that the hard disk drive is configured with the correct parameters. For information about running the SSU, refer to the
“Configuring Your System” chapter.
If the problem persists, there may be a problem with the hard disk drive, the optional controller board, system board, drive signal cable, or LED connector.
Contact your service representative for assistance.
Note: The hard disk drive activity light on the front panel lights when a hard disk drive, or a SCSI device controlled by the onboard
SCSI host controller, is in use. This LED does not display CD-ROM activity.
5-12 Problem Solving
CD-ROM Drive Activity Light Does Not Light
Check the following:
!
Is the power and signal cable to the CD-ROM drive properly installed?
!
Are all relevant switches and jumpers on the drive set correctly?
!
Is the drive properly configured?
!
Is the onboard IDE controller enabled?
Note: Front panel hard disk LED indicates IDE and SCSI
devices: The hard disk drive activity light on the front panel lights when either an IDE hard disk drive, or a SCSI device controlled by the onboard SCSI host controller, is in use. This LED does not display
CD-ROM activity.
Problems with Application Software
If you have problems with application software, perform the following:
!
Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.
!
Verify a different copy of the software to see if the problem is with the copy that you are using.
!
Make sure all cables are installed correctly.
!
Verify that the system board jumpers are set correctly. Refer to the
“Configuring Your System” chapter for jumper settings.
!
If other software runs correctly on the system, contact your vendor about the failing software.
If the problem persists, contact the software vendor's customer service representative for assistance.
Press F2 Key to Enter Setup: Prompt Does Not Display
If the prompt “Press F2 key to run Setup” does not appear at system startup, then the prompt option has been disabled in the SSU. There are two ways to enable the prompt:
!
Reboot the system using your SSU diskette, and go into the SSU to enable the prompt.
!
Clear CMOS memory by changing a jumper, and go into the SSU to enable the prompt.
Problem Solving 5-13
Enable F2 Prompt by Using SSU
1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from E XPRESS B UILDER CD-ROM that comes with the system.
2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch.
3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU.
4. Select Step 3, “Change Configuration Settings.” If a password menu displays, enter a user or administrative password if either is enabled, or just press ESC to bypass this menu prompt.
5. Select the System Board.
6. Page down until you reach the Boot Subsystem Group. It is toward the end of the groups.
7. Find and select the option that says, “Display ‘F2 for Setup’ Message during POST.”
8. Press Enter to display the option menu.
9. Select Enable and press Enter.
10. If you are finished editing the settings for the system board, press Esc.
This takes you back up to the main menu, Step 3.
11. Press Esc again to return to the main SSU menu.
12. Select Step 4, Save Configuration. Once you select this step, the changes are immediately saved into an INF file, a CMS file, and nonvolatile memory.
13. Press Esc to exit the SSU. You will be prompted to reboot the system or simply exit to the command line prompt. You’ll need to reboot the system to let your changes take effect, but first remove the SSU diskette drive.
Then press F10 to reboot.
You should now see the F2 prompt displayed at bootup.
5-14 Problem Solving
Enable F2 Prompt by Changing a Jumper and Using SSU
If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
!
CAUTION
This procedure resets all to default settings: Clearing CMOS memory resets all SSU and Setup settings to their defaults, not just the CMOS CLR setting. Before proceeding, check that you have a backup paper copy of configuration. Referring to the worksheets could make your reconfiguration task easier.
1. Observe the safety and ESD precautions stated at the beginning of this chapter.
2. Turn off all connected peripherals, turn off system power, and disconnect the AC power cord.
3. Remove the side cover. Refer to the “Upgrades and Options” chapter for information on removing the side cover. You do not need to remove the system board from the chassis, and you probably do not need to remove any add-in boards.
4. Locate the CMOS configuration jumper at the edge of the system board toward the front of the system. Refer to the “Configuring Your System” chapter for information on the location of the CMOS jumper.
5. Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and
2 to the CMOS Clear setting on pins 2 and 3.
6. Reinstall the side cover for your safety, and connect the power cord to the system.
7. Power on the system. POST starts and halts displaying an “Invalid CMOS
Settings” error.
8. Turn off the system, and disconnect the power cord.
9. Again remove the side cover.
10. Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 (the
Protect CMOS memory position).
11. Reinstall the side cover, and connect the power cord.
12. Turn the system on. Run BIOS Setup (F2) to verify the correct settings.
Refer to Chapter 3 for information on running BIOS Setup.
Problem Solving 5-15
Bootable CD-ROM Is Not Detected
Check the following:
!
Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration.
Problems with the Network
The server hangs when the drivers are loaded:
!
Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails:
!
Make sure the network cable is securely attached.
!
Make sure you specify the correct frame type in your NET.CFG file.
The Link LED doesn’t light:
!
Make sure you have loaded the network drivers.
!
Check all cable connections.
!
Try another port on the hub.
!
Make sure you have the correct type of cable between the adapter and the hub. Some hubs require a crossover cable while others require a straightthrough cable (for more information on crossover cabling, see your hub documentation).
The Activity LED doesn’t light:
!
Make sure you’ve loaded the correct network drivers.
!
Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed:
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
!
Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts; OS/2 does not.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
5-16 Problem Solving
!
The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.
!
Run the diagnostics.
PCI Installation Tips
Some common PCI tips are listed here.
!
Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources.
!
Certain drivers may require interrupts that are not shared with other PCI drivers. The SSU can be used to adjust the interrupt numbers for PCI devices. For certain drivers, it may be necessary to alter settings so that interrupts are not shared.
BIOS User’s Information
This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error
Code. The error code will also be logged to the Event Logging area.
Error and Status Messages
“BIOS Messages” table is an alphabetic list of error and status messages that
BIOS generates and an explanation of each message. Many of the messages refer to the built in Setup program. For more information about Setup, refer to the “Configuring Your System” chapter.
Problem Solving 5-17
Message
nnnn Cache SRAM Passed
Diskette drive A error or
Diskette drive B error
Entering SETUP ...
Extended RAM Failed at offset: nnnn*
nnnn Extended RAM passed
Failing Bits: nnnn*
Fixed Disk 0 Failure or
Fixed Disk 1 Failure or
Fixed Disk Controller Failure*
Incorrect Drive A type - run SETUP or
Incorrect Drive B type - run SETUP
Invalid NVRAM media type*
Keyboard controller error*
Keyboard error nn
Monitor type does not match CMOS -
Run SETUP
Operating system not found
BIOS Messages
Description
Where nnnn is the amount of system cache in kilobytes successfully tested.
Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached.
The Setup program is starting.
Extended memory is not working or is not properly configured at offset nnnn.
Where nnnn is the amount of RAM in kilobytes successfully tested.
The hex number nnnn is a map of the bits at the RAM address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit.
Fixed disk is not working or not properly configured.
Check to see if the fixed disk is attached properly. Run
Setup to be sure the fixed disk type is correctly identified.
Type of floppy drive is not correctly identified in Setup.
Problem with NVRAM (CMOS) access.
The keyboard controller test failed. You may have to replace the keyboard or controller.
The keyboard is not working. BIOS discovered a stuck key and displays the scan code nn for the stuck key.
Monitor type is not correctly identified in Setup.
The operating system cannot be located on either drive
A: or drive C:. Enter Setup and see if the fixed disk and floppy are properly identified.
* If your system displays this message, write down the message and notify your customer representative. If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the problem by entering Setup and restoring the original values.
5-18 Problem Solving
Message
Parity Check 1 nnnn* or
Parity Check 2 nnnn*
Press <F1> to resume, <F2> to Setup
Press <F2> to enter SETUP
Previous boot incomplete - Default configuration used
Real time clock error*
Shadow Ram Failed at offset: nnnn*
nnnn Shadow RAM Passed
System battery is dead - Replace and run
SETUP
System BIOS shadowed
System cache error - Cache disabled*
System CMOS checksum bad - run
SETUP
System RAM failed at offset: nnnn*
nnnn System RAM Passed
BIOS Messages (Continued)
Description
A parity error was found in the system bus (Parity Check
1) or the I/O bus (Parity Check 2). BIOS attempts to locate and display the address on the screen. If it cannot locate the address, it displays.
Displayed after any recoverable error message.
Optional message displayed during POST. Can be turned off in Setup.
Previous POST did not successfully complete. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail. On systems with control of wait states, improper Setup settings can also terminate POST and cause this error on the next boot.
Run Setup and verify that the wait-state configuration is correct. This error is cleared the next time the system is booted.
Real time clock fails BIOS test. May require board repair.
Shadow RAM failed at offset nnnn of the 64K block at which the error was detected.
Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup to reconfigure the system.
The system BIOS is copied to shadow RAM.
The RAM cache failed the BIOS test and BIOS has disabled the cache.
The system CMOS has been corrupted or incorrectly modified, perhaps by an application program that changes data stored in CMOS. Run Setup and reconfigure the system either by getting the default values or making your own selections.
The system RAM failed at offset nnnn of the 64K block at which the error was detected.
Where nnnn is the amount of system RAM in kilobytes successfully tested.
Problem Solving 5-19
0212
0213
0220
0230
0231
0232
0250
0251
0163
0164
0165
0200
0210
0211
0260
0270
0297
02B2
Message
System timer error*
UMB upper limit segment address: nnnn
BIOS Messages (Continued)
Description
The timer test failed. Requires repair of the system board.
Displays the address nnnn of the upper limit of the
Upper Memory Blocks, indicating released segments of the BIOS which may be reclaimed by a virtual memory manager.
The video BIOS is successfully copied to shadow RAM.
Video BIOS shadowed
* If your system displays this message, write down the message and notify your customer representative. If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the problem by entering Setup and restoring the original values.
POST Error Codes and Messages
Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
POST Error Codes and Messages
Code Error Message
0162 BIOS unable to apply BIOS update to processor 1
BIOS unable to apply BIOS update to processor 2
BIOS does not support current stepping for processor 1
BIOS does not support current stepping for processor 2
Failure Fixed Disk
Stuck Key
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
Monitor type does not match CMOS - Run SETUP
System RAM Failed at offset
Shadow RAM Failed at offset
Extended RAM Failed at offset
System battery is dead - Replace and run SETUP
System CMOS checksum bad - Default configuration used
System timer error
Real time clock error
ECC Memory error in base (extended) memory test in Bank xx
Incorrect Drive A type - run SETUP
5-20 Problem Solving
Code
02B3
02D0
02F5
02F6
0401
None
0403
0404
8105
8106
8107
8108
810A
810B
810C
810D
810E
0601
0602
8100
8101
8104
0405
0406
0504
0505
0506
POST Error Codes and Messages (Continued)
Error Message
Incorrect Drive B type - run SETUP
System cache error - Cache disabled
DMA Test Failed
Software NMI Failed
Invalid System Configuration Data - run configuration utility
System Configuration Data Read Error
Resource Conflict
Resource Conflict
Expansion ROM not initialized
Warning: IRQ not configured
Resource Conflict
Expansion ROM not initialized
Warning: IRQ not configured
Device configuration changed
Configuration error - device disabled
Processor 1 failed BIST
Processor 2 failed BIST
Processor 1 Internal Error (IERR) failure
Processor 2 Internal Error (IERR) failure
Processor 1 Thermal Trip failure
Processor 2 Thermal Trip failure
Watchdog Timer failed on last boot
Processor 2 failed initialization on last boot
Processor 1 failed initialization on last boot
Processor 1 disabled, system in Uni-processor mode
Processor 2 disabled, system in Uni-processor mode
Processor 1 failed FRB level 3 timer
Problem Solving 5-21
Code
810F
8110
8120
8150
8151
8152
POST Error Codes and Messages (Continued)
Error Message
Processor 2 failed FRB level 3 timer
Server Management Interface failed to function
IOP subsystem is not functional
NVRAM Cleared by Jumper
NVRAM Checksum Error, NVRAM cleared
NVRAM Data Invalid, NVRAM cleared
Sdfsdfsfdsdfsfdsdfsfd
5-22 Problem Solving
System Cabling
!
!
!
Before You Begin
Static Precautions
Standard Configuration
!
RAID Configuration
A
This appendix contains information and procedures on cabling configurations used in your system. The configurations include:
!
Standard Configuration
!
RAID Configuration.
Before You Begin
!
WARNING
The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
A-2 System Cabling
Standard Configuration
Your system is cabled using a dual channel on-board IDE Controller and dual on-board Symbios Logic SYM53C875 SCSI Controllers. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional internally mounted IDE tape drive as its second (slave) device.
Controller A of the SCSI controllers attaches to a 68-pin 16-bit (wide)
SCSI connector interface and is capable of supporting a maximum of four 1-inch high SCSI Ultra-wide hard disk drives or three 1.6-inch high SCSI Ultra-wide hard disk drives. Controller B attaches to a 50-pin
8-bit (narrow) SCSI connector interface capable of supporting two SCSI
5.25-inch removable media devices.
Also, a 3.5-inch diskette drive is installed in all systems and interfaces separately to the system board.
Referring to the Figure below, a 68-pin wide SCSI interface cable (C) is connected to the SCSI connector (D) in the lower middle of the system board. This cable connects to the rear of the hard disk drives (B). A terminator (A) must be plugged into the end of this SCSI cable.
The IDE interface cable (I) is connected to the IDE connector (H) towards the right edge of the system board. This cable connects to the rear of the internally mounted CD-ROM drive (J).
Two optional internally mounted SCSI removable media devices (M) may be connected to the SCSI controller connector (K).
System Cabling A-3
A-4 System Cabling
A
B
F
C
G
E
I
H
D
K
L
N
Standard System Cable Configuration
A— SCSI terminator
B— SCSI Hard Disk Drives
C— Wide SCSI interface cable
D— Wide SCSI connector (68 pin)
E— Diskette drive connector
F— Diskette drive
G— Diskette interface cable
H— Primary IDE connector
I— IDE Interface Cable
J— IDE CD-ROM Drive
K— Narrow SCSI Connector
L— Narrow SCSI interface cable
M— Optional SCSI Removable Media Devices
N— System Board
M
J
IDE CABLE
(40-pins)
WIDE SCSI
CABLE (68-pins)
Standard System Cable Routing
OPTIONAL
NARROW SCSI
CABLE (50-pins
System Cabling A-5
RAID Configuration
One of the options available for your system is the RAID Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-cabled at the factory.
SecuRAID 100 ( AMI MegaRAID E
XPRESS
762) RAID Controller
If you are adding the SecuRAID 100 Disk Array Controller board to an existing system, you must install and configure the controller. You do not have to change any cabling in your system. Your system board recognizes the installation of the RAID controller. Refer to The Installing
an Option Board section in the Upgrades and Options chapter to install the controller.
SecuRAID 110 or 210 ( Mylex AcceleRAID 150 or 250) RAID
Controller
If you are adding the SecuRAID 110 or 210 Disk Array Controller to an existing system, you must install, cable, and configure the controller.
Refer to The Installing an Option Board section in the Upgrades and
Options chapter to install the controller. Once you have installed the controller, plug the wide SCSI interface cable into the connector on the
RAID controller (see illustration below).
Note: Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if you install the optional AMI
MegaRAID EXPRESS 762 Controller board or a Mylex
AcceleRAID Controller board in your system. Refer to
“Symbios Configuration Utility” found in
Chapter 3.
Note: Ensure JP10 of the Mylex AcceleRAID Controller board has the jumper removed. Refer to the Mylex AcceleRAID
Installation Guide for the location of jumper JP10.
A-6 System Cabling
N
A
B
F
C
G
D
H
K
E
I
L
O
Mylex AcceleRAID System Cable Configuration
A— SCSI terminator
B— SCSI Hard Disk Drives
C— Wide SCSI interface cable
D— Wide SCSI connector (68 pin)
E— Diskette drive connector
F— Diskette drive
G— Diskette interface cable
H— Primary IDE connector
I— IDE Interface Cable
J— IDE CD-ROM Drive
K— Narrow SCSI Connector
L— Narrow SCSI interface cable
M— Optional SCSI Removable Media Devices
N— Mylex AcceleRAID 250 Controller
O— System Board
M
J
System Cabling A-7
IDE CABLE
(40-pins)
WIDE SCSI
CABLE (68-pins)
Mylex AcceleRAID System Cable Routing
OPTIONAL
NARROW SCSI
CABLE (50-pins)
A-8 System Cabling
System Setup Utility
!
System Setup Utility (SSU)
!
!
!
Creating SSU Diskettes
Running the SSU
Exiting the SSU
B
System Setup Utility (SSU)
The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options. Use the SSU when you need to:
!
Add and remove ISA Legacy boards affecting the assignment of resources (ports, memory, IRQs, DMA)
!
Change the server configuration resource settings
!
Save the server configuration
!
View or clear the system event log.
If you install or remove an ISA Legacy add-in board, you must run the
SSU to reconfigure the server. Running the SSU is optional for a PCI add-in board.
The SSU is PCI-aware, and it complies with the ISA Plug and Play specifications. The SSU works with any compliant configuration (.CFG) or overlay (.OVL) file supplied by the peripheral device manufacturer.
The I/O baseboard includes .CFG and .OVL files. The .CFG file describes the characteristics of the board and the system resources that it requires. The configuration registers on PCI and ISA Plug and Play add-in boards contain the same type of information that is in a .CFG
file. Some ISA boards also include a .CFG file.
The SSU uses the information provided by the .OVL and .CFG files, configuration registers, NVRAM, and the information that you enter, to specify a system configuration. The SSU writes the configuration information to NVRAM memory.
The SSU stores configuration values in NVRAM memory. These values take effect when you boot the server. POST checks the values against the actual hardware configuration; if they do not agree, POST generates an error message. You must then run the SSU to specify the correct configuration before the server boots up.
B-2 System Setup Utility
Creating SSU Diskettes
SSU may be run directly from the E XPRESS B UILDER CD-ROM or from
DOS-bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the E
XPRESS
B
UILDER
CD-ROM to a diskette.
If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU. If necessary, you can disable the drive after you exit the SSU. Information entered using the SSU overrides information entered using Setup.
Note: Because of license restrictions, the SSU diskette, as created by the EXPRESSBUILDER CD-ROM, is not bootable.
In order to use this diskette, you must make it bootable.
1. Power on the system.
2. If the diskette drive is disabled, enable it using the BIOS Setup
Utility, explained later in this chapter. Specify the correct type of diskette drive.
3. Using the E XPRESS B UILDER CD-ROM, create the SSU diskette.
System Setup Utility B-3
Running the SSU
1. Turn on your video monitor and your system.
2. There are two ways to start the SSU:
!
After creating an SSU diskette from the CD: Insert the SSU diskette in drive
A, and reboot your server from the diskette.
!
From diskette after installing your operating system: Insert the SSU diskette in Drive A. At the MS-DOS prompt, type a: and press Enter to change to drive A. Type
SSU
and press Enter.
3. Follow the system prompts to load the SSU. When the SSU title appears on the screen, press Enter to continue.
4. When the main window of the SSU displays, you can customize the user interface before continuing.
System Setup Utility Main Menu Window
B-4 System Setup Utility
Customizing the SSU
The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the
AF.INI file so that they take effect the next time you start the SSU.
There are three user-customizable settings:
!
Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations. The color changes are instantaneous.
!
Mode—this button lets you set the desired expertise level.
novice
intermediate
expert
The expertise level determines which tasks are visible in the Available
Tasks section and what actions each task performs. For a new mode setting to take effect, the user must exit the SSU and restart it.
!
Language—this button lets you change the strings in the SSU to strings of the appropriate language. For a new language setting to take effect, you must exit the SSU and restart it.
!
Other—this button lets you enable or disable the status bar located at the bottom of the SSU menu displays.
There are three way to change the interface default values:
!
Use the mouse to click on the proper button in the Preferences section of the SSU Main window.
!
Use the tab and arrow keys to highlight the desired button, and press the spacebar or Enter.
!
Access the menu bar with the mouse or hot keys (Alt + underlined letter).
Note: If you run the SSU from non-writable media
(EXPRESSBUILDER CD-ROM), customizing preferences will be lost when you exit the SSU.
System Setup Utility B-5
Launching a Task
It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window.
There are three ways to launch a task:
!
In the SSU Main window, double-click on the task name under
Available Tasks to display the main window for the selected task.
!
Highlight the task name, and click on OK.
!
Use the tab and arrow keys to highlight the task name, and press the spacebar.
System Setup Utility Main Menu Window
B-6 System Setup Utility
Resource Configuration Add-in (RCA) Window
The RCA provides three major functions:
!
Creates representations of devices that cannot be discovered by the system (ISA cards)
!
Modifies the contents of the system by adding and removing devices
!
Modifies the resources used by devices.
You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button. Removing an ISA card requires that the card be highlighted in the Devices section of the screen before clicking on the button.
1. From the SSU main window, launch the RCA by selecting the
“Resources” task under the RCA heading in the task box. Click OK.
2. When the RCA window appears, it displays messages similar to the following:
Baseboard: System Board
PCI Card: Bus 00 dev 09 –- Multifunction Controller
PCI Card: Bus 00 dev 0A –- SCSI Controller
PCI Card: Bus 00 dev 0B –- Ethernet Controller
PCI Card: Bus 00 dev 0C –- VGA Controller
PCI Card: Bus 00 dev 0F –- Multifunction Controller
PCI Card: Bus 00 dev 10 -– Host Processor Bridge
PCI Card: Bus 00 dev 12 –- Host Processor Bridge
PCI Card: Bus 00 dev 13 –- Host Processor Bridge
PCI Card: Bus 00 dev 14 –- Host Processor Bridge
PCI Card: Bus 01 dev 09 –- Interrupt Controller
3. To configure a device, select its name in the Devices section of the
RCA window, and press the spacebar or double-click on it.
4. Make configuration changes and click on OK to return to the RCA window. Repeat Steps 3 and 4 to configure additional devices.
5. Save all the changes made by clicking on the Save button. Saving writes your current configuration to nonvolatile storage where it will be available to the system after every reboot.
6. Close the RCA window and return to the Main Menu by clicking on the Close button.
System Setup Utility B-7
RCA Window
Defining an ISA Card
An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the
.CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes. This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts.
1. From the SSU main window, launch the RCA by selecting the
“Resources” task under the RCA heading in the task box.
2. When the RCA window appears, click on the “Define ISA Card” button.
3. To add or remove ISA card resources, click on the appropriate resource buttons, select the desired value, and click on Add or
Remove.
4. After you complete the necessary information, click on Save.
5. To edit a card, click on Load to retrieve the card information. After making changes, click on Save.
6. To create a card, click on New Board.
7. To remove a current definition of a card, click on Delete Board.
8. To return to the RCA Menu, click on Close.
B-8 System Setup Utility
Adding and Removing ISA Cards
Adding and removing cards through the RCA provides a way for the
RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration.
!
To add an ISA card:
1. Click on Add ISA Card in the RCA window.
2. Specify the directory for the .CFG file.
3. Select the file and click on Ok.
!
To remove an ISA card:
1. Select a valid ISA card in the Devices section of the RCA window.
2. Click on Remove ISA Card.
Adding and Removing ISA Cards Window
System Setup Utility B-9
Modifying Resources
Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict.
!
To modify the resources associated with a device:
1. Highlight the device in the Devices section of the RCA window.
2. Press the spacebar or double-click on the entry.
The functions of the selected device along with possible choices and the resources associated with those choices displays.
To make a modification:
1. Highlight the function in the Configuration window.
2. Double-click or press the space bar (this updates the Choice and resource lists).
3. Press the tab key to get to the Choice list, and press Enter.
4. Use the arrow keys to select a proper choice, and press Enter again.
5. If the choice allows multiple possible values for a particular resource, use the hot key to select a resource, and press the spacebar or double click on the resource.
6. Select the desired resource, and click on Ok.
B-10 System Setup Utility
Configuration Window
Recommended Resource Settings
The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings.
Normal Setting
Your
Configuration System Group
System Identification and Version
Information
SSU Configuration File Version
MP Spec. Version
Processor Speed Setting
MEMORY SUBSYSTEM GROUP
Extended Memory Options
Display Only
V 1.4
3.5 X Bus Speed
Use BIOS Setup
Utility
ON-BOARD DISK CONTROLLER GROUP
On-board Floppy Controller
On-board IDE Controller
Enable
Enable Primary and
Secondary
ON-BOARD COMMUNICATIONS DEVICE
GROUP
Serial Port 1 Configuration
Serial Port 2 Configuration
Parallel Port Configuration
Parallel Port Mode
3F8h – IRQ4
2F8h – IRQ3
378h – IRQ7
Extended
Capabilities, Port
DMA 1
FLOPPY DRIVES GROUP
Floppy Drive A Option
Floppy Drive B Option
3.5 1.44/1.25 MB
Drive
Disabled or not installed
IDE DEVICES GROUP
IDE 32-Bit I/O
KEYBOARD GROUP
Numlock
Key Click
Typematic Speed
Typematic Delay
SCSI ROM BIOS GROUP
Embedded SCSI Devices Option
ROM
Scan
Enable
OFF
Disable
30CPS
500 MS Delay
Enable
System Setup Utility B-11
System Resource Usage
Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
System Resource Usage Window
B-12 System Setup Utility
Multiboot Add-in (MBA) Window
The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system.
To set the boot priority of your system:
1. From the SSU Main Menu, launch the MBA by selecting the “Boot
Devices” task under the MBA heading in the task box. Click OK.
2. When the MBA window displays, the “Boot Device Priority” window lists the current boot priority order. The “Hard Drives” window lists the hard disk drive(s) in your system. During bootup, BIOS searches the list of device types shown in the “Boot Device Priority” list, starting with the first device on the list. When BIOS gets to Hard
Drives, the BIOS tries each device shown in the “Hard Drives” list, starting at the top of the list.
3. To change the priority of an entry in either list, select the entry and click on the “Move UP” or “Move Down” buttons.
4. Click on the Save button to save the boot priority.
5. Click on the Close button to return to the Main Menu.
Password Administration (PWA) Window
The PWA configures administrator and user passwords and other security options.
1. From the SSU Main Menu, launch the PWA by selecting the
“Security” task under the PWA heading in the task box. Click OK.
The Security window displays.
2. Select the Administrator and User Password buttons to change passwords.
3. Select the Options button to enable or disable security options. For an explanation of the configurable security options, press the Help button.
4. Click on the Save button to save the security option changes.
5. Click on the Close button to return to the Security menu.
6. Click on the Close button to return to the Main menu.
System Setup Utility B-13
System Event Log (SEL) Window
The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system.
Note: Refer to Chapter 5, “Problem Solving” for definitions on all POST error codes
1. From the SSU Main Menu, launch the SEL by selecting the “SEL
Viewer Add-in” task under the SEL heading in the task box. Click
OK. The SEL Viewer Add-in window (Event Log) displays.
2. The following screen choices are available:
Screen Choice Description
File Menu
View Menu
Settings menu
Loads, saves and clears the Event Log data. The
Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu. Selecting Exit returns you to the SSU Main Menu.
Views all events, events by sensor type, or events by event type. The Event Log data file is viewed in either text or binary format depending on the display format selected under the
Settings menu.
Events are displayed and saved either in Hex codes (binary format) or as text. Select “Display
Hex” to view Hex or “Display Verbose” to view text. Select “Output Binary” to save log data in
Hex or “Output Text” to save log as text. Note:
Only files saved in binary format can be viewed using the SSU SEL utility.
B-14 System Setup Utility
Exiting the SSU
Exiting the SSU causes all windows to close.
1. Exit the SSU by opening the menu bar item File in the SSU Main window.
2. Click on Exit or Highlight Exit, and press Enter.
System Setup Utility B-15
C
Emergency Management Port
!
Emergency Management Port
!
!
!
How the EMP Works
EMP Requirements and Configurations
Setting Up the Server for the EMP
!
!
Main EMP Window
Phonebook
!
Management Plug-ins
Emergency Management Port
The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system.
Modem
Sensors
Managed Server
Event
Generators
BIOS
Management Console
Console
Manager
Board Management
Controller (BMC)
Direct Connection
SEL,
SDR, FRU
Viewers
OR
Control
Operations
System
Event Log
(SEL)
Sensor
Data
Record
(SDR)
Modem Modem
Modem Connection
Emergency Management Port Configuration
Phonebook
The following server operations are available from the Console
Manager:
!
Connecting to remote servers
!
Powering the server ON or OFF
!
Resetting the server
!
SEL viewer
!
SDR viewer
!
FRU viewer
The Console Manager has a Phonebook, which you use to connect to a selected server.
Referring to the above figure, the Board Management Controller
(BMC) in your server monitors system management events and logs their occurrence in the System Event Log (SEL). These include events such as over-temperature and over-voltage conditions, fan failure, or chassis intrusion. To enable accurate monitoring of temperature, voltage, etc. independent of an event, the BMC also maintains Sensor Data Record for each sensor
(SDR), from which sensor information can be retrieved.
C-2 Emergency Management Port
How the EMP Works
The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state. The following discussion covers how the EMP functions in each state:
!
Command state is the default COM 2 state. In this state, the EMP communicates with the server, allowing the client to remotely reset or power the server up or down. The client can also view the server's
System Event Log (SEL), Field Replaceable Unit (FRU) information, or
Sensor Data Record (SDR) table.
!
In redirect state, the EMP serves as a PC ANSI terminal window for
BIOS console redirection. Commands typed in this terminal window are transmitted through BIOS to the server's console, and text displayed on the server console is displayed on the EMP's terminal window. With the
EMP in this state, you can remotely view boot messages, access BIOS setup, and run DOS text mode applications through the EMP's terminal window.
EMP in Command State
Emergency Management Port C-3
Console in Redirect State
The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window.
Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the
System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in
BIOS. The three EMP access modes are disabled, pre-boot, and always active.
EMP Access Modes (Server Configured for Console Redirect)
Mode
Disabled
Pre-boot
Always
Active
Server is powered off
Redirect window appears, but is blank
EMP commands available
EMP commands available
During POST
Redirect window
Redirect window*
Redirect window*
After OS boots
Redirect window
Inactive redirect window
EMP commands available
*The operation mode can be modified by selections in the post reset and post-power-up dialogs.
These are server control dialogs available with the EMP.
C-4 Emergency Management Port
EMP Access Modes (Server not Configured for Console Redirect)
Mode
Disabled
Pre-boot
Always
Active
Server is powered off
Redirect window appears, but is blank
EMP commands available
EMP commands available
During POST
Redirect window appears, but is blank
EMP commands available
EMP commands available
After OS boots
Redirect window appears, but is blank
Redirect window appears, but is blank
EMP commands available
EMP Requirements and Configurations
This section outlines the requirements and configurations necessary for using the EMP.
Operating Systems:
!
Windows 95
16 MB of RAM, 32 MB recommended
20 MB disk space
!
Windows NT †
Windows NT 4.0 or later
24 MB of RAM, 32 MB recommended
20 MB disk space
Client Configuration: The EMP will support all COM ports on the client system, along with any Windows NT/95 compatible modem.
Server Configuration: The EMP requires the server's COM 2 port to be connected to an external modem or directly connected to a serial cable.
Direct Connect Configuration: A null modem serial cable is needed. Connect one end of the cable into the COM 2 port of server and the other into a port on the client machine.
Modem Configuration: On the client, the EMP uses the Windows
Application Program Interface (API) to determine if a modem is connected and available. The EMP does not configure the modem; it should be preconfigured through Windows.
Emergency Management Port C-5
For modem support, the server must use a Hayes compatible
14400 bps modem. The modem must be on the NT Hardware
Compatibility List provided by Microsoft. The server modem must be set in auto-answer mode for the EMP to be able to connect to it.
Setting Up the Server for the EMP
To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirect Submenu. The earlier BIOS settings section shows all available options. This section focuses on those settings that must be configured to use the EMP.
System Management Submenu
All EMP related settings occur from the System Management
Submenu of the Server main menu. Change only the items below; all other default settings should remain the same.
EMP Password: Anytime you attempt to initiate a connection, a prompt for the user password appears. If you never set up the
EMP password, anyone can access the EMP by clicking OK through the password prompt.
In the EMP Password area of the System Management Submenu, type in a password of up to 8 alphanumeric characters. If a beep is heard, the password was not accepted and a different password must be entered.
EMP Access Modes: Choose either Disabled, Pre-boot, or Always
Active, depending on the type of EMP access needed. The tables above show what is available with a given setting.
EMP Restricted Mode Access: Set Restricted Mode to either enabled or disabled as needed. If in enabled mode, this means that the EMP's server control options, Power On/Off and Reset, are unavailable. In disabled mode, these same server control options are available.
EMP Direct Connect/Modem Mode: Select Direct Connect if a null modem serial cable directly connects the server's COM 2 port to the EMP client machine. If they are connected via a modem, select Modem Mode.
C-6 Emergency Management Port
Console Redirection Submenu
These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP.
COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP. The IRQ# setting automatically populates with the correct number based on the COM Port
Address choice.
Baud Rate: Select appropriate speed.
Console Type: Choose PC ANSI.
Flow Control: Choose CTS/RTS + CD.
Main EMP Window
The main EMP window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins from. At the top of the GUI is the menu and tool bar. These provide the options to initiate plug-ins and other support features. A status bar at the bottom displays connection information like server name, line status, and mode.
Toolbar
The tool bar buttons of the EMP main window combine server control and management plug-in options available from the
Connect and Action menus as follows:
Generates the Connect dialog to allow connection to a selected server.
Disconnects from the server currently connected to.
Generates the Power On/Off dialog.
Generates the Reset dialog.
Launches the SEL viewer.
Launches the SDR viewer.
Launches the FRU viewer.
Opens the phonebook.
Opens the online help.
Emergency Management Port C-7
Status Bar
The status bar displays at the bottom of the current window. It contains the following status information:
!
SERVER NAME: the name of the server (stored in the Phonebook).
!
LINE: the type of line connection. This would be either direct or modem.
!
MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port.
!
LINE STATUS: gives status information on the server connection. For example, if a server is connected, the status bar says "Connected."
Otherwise, the line is blank.
EMP Main Menu
!
File
Exit - Exits the EMP.
!
Connect
Disconnect - disconnects the server connection.
[Re]Connect - raises the connect dialog.
A list of the five most recent connections - can click on one of the five servers most recently connected to. A connection to the selected server is initiated.
!
Action
Power On/Off - powers the server on or off with postpower-up options.
Reset - resets the server with post-reset options.
SEL Viewer - opens the SEL viewer.
SDR Viewer - opens the SDR viewer.
FRU Viewer - opens the FRU viewer.
Phonebook - opens the phonebook dialog.
!
Help - provides version information and help topics for the EMP.
C-8 Emergency Management Port
Server Control Operations
Three server control operations are available from the menu or toolbar of the main EMP window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options.
Connect
When you select [Re]Connect from the Connect menu, the
Connect dialog allows you to connect to a selected server. If the client machine is already connected to a server, initiating connection generates a warning message. It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection. You are prompted to enter the
EMP password whenever a connection is attempted.
Connect Dialog
Options available in the dialog are:
!
Line Selection - you can specify whether to use a direct connection or dial-up modem connection to the server.
Dial-up - connects to a selected server with a modem.
Direct connect (Serial Line) - connects to the selected server directly using a null modem serial cable.
!
Server - you can select or enter a server name from a dropdown edit list box of available servers. A server must be selected when the line selection is Dial-up.
Emergency Management Port C-9
!
Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line).
Baud Rate - must be 19200 for EMP to connect properly.
COM Port No. - set the COM Port number to which the null modem serial cable is connected.
!
Connect - initiates connection to the connected server. When this button is clicked, you are prompted for the EMP password.
!
Config - displays the Phonebook dialog.
!
Cancel - exits the Connect dialog without any action taken.
!
Help - displays dialog level help information.
Power On/Off
Selecting Power On/Off from the Action menu allows you to power the server on or off, with post-power-up options. It generates the Power on/off dialog.
Power On/Off Dialog
Options available in the dialog are:
!
Power ON - powers on the server.
!
Power OFF - powers off the server. This option is not allowed if the server is configured in RESTRICTED mode for EMP operations.
!
Post-power-up option - sets the mode selection of the server to EMP active or BIOS redirection. The setting is available after the next powerup. The default selection is EMP active.
!
Cancel - exits the dialog without any action taken.
!
Help - displays dialog level help information.
C-10 Emergency Management Port
Reset
Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options.
Reset Dialog
Options available in the dialog are:
!
System Reset - resets the server with the selected post-reset options.
This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations.
!
Option Group - sets the post-reset option that will be effective after reset. The options are EMP active or BIOS redirection. The default selection is EMP active.
!
Cancel - exits the dialog without any action taken.
!
Help - displays dialog level help information.
Emergency Management Port C-11
Phonebook
The EMP provides a support plug-in known as the Phonebook.
The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The
Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button.
Phonebook Dialog
Options available in the dialog are:
!
Server - a dropdown list of server names previously stored in the
Phonebook. If the New radio button is selected in the Operation area, this area is cleared.
!
Phone No. - the number of the selected server. If the New radio button is selected in the Operation area, this area is cleared.
!
Operation
New - lets you make a new entry in the phonebook.
Selecting this option clears the Server and Phone No.
fields. You must click Save for the entry to be added to the phonebook.
Modify - lets you edit an existing entry. You select an existing entry from the Server dropdown edit box and modifies the existing phone number before selecting this option. Click Save in order to store this entry in the phonebook.
Delete - lets you delete an entry from the phonebook.
You must first select an existing server from the Server dropdown edit box before selecting this option. You must click Save for the entry to be deleted.
!
Save - saves a new or modified Phonebook entry or deletes an entry if the
Delete radio button was selected.
!
Connect - raises the Connect dialog with the server from the
Phonebook's Server dropdown edit box already populating the Connect dialog's Server dropdown edit box.
C-12 Emergency Management Port
!
Cancel - exits the dialog without any action taken.
!
Help - displays dialog level help information.
Management Plug-ins
SEL Viewer
The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text
(verbose) form. Options available through the SEL viewer (see the
SEL Viewer figure below) are:
!
View the SEL from a file
!
Save the SEL to a file
!
View SEL summary info
!
View all SEL entries
!
View SEL info by event type
!
View SEL info by sensor type
!
Set SEL display mode to either Hex or verbose mode
!
Set the SEL output file format to either text or binary format
!
Close the SEL viewer
!
Exit the EMP
SEL Viewer
Emergency Management Port C-13
SEL Viewer Menu Options
The following menu options are found on the SEL viewer menu bar:
!
File
Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found. The default filename is
"SELLOG.DAT." If the file cannot be opened, the program displays an error message.
Close - you can close the SEL viewer.
Save As - dumps the SEL data to a file in either binary raw or verbose text format. The binary file may be retrieved later. Selecting this option lets you specify a filename to which the data would be saved. The default filename is "SELLOG.DAT." If there is no data, an error message will be displayed.
Exit - exits the EMP.
!
Connect
!
View
SEL Information - displays SEL summary information as returned by the server.
All Events - displays all events in the SEL.
By Sensor Type - shows all events in the SEL generated by a specific sensor type such as voltage, temperature, etc.
By Event - displays all the events in the SEL of a particular type; for example, by memory or threshold. A pop-up menu lets you select the event type to display.
This pop-up menu displays all the event types that may be generated by the particular hardware.
!
Settings - you can change several operating parameters for the SEL viewer. This menu displays the following sub-options:
Display HEX/Verbose - toggles between HEX mode and interpreted mode of displaying SEL records.
Output Text/Binary - determines whether SEL data will be saved to the file in binary format or verbose format.
C-14 Emergency Management Port
!
Window - gives options for displaying currently open windows.
!
Help - provides version information for the SEL viewer and provides help topics on the EMP.
Sensor Type Codes
The Sensor Type Code Table provides information regarding:
!
The type of sensor generating the SEL entry
!
The name of the sensor
!
The microcontroller which initiated the SEL entry
!
The warning or error which initiated the SEL entry.
Using the Sensor Type Code Table
Compare the Sensor Type and Number message shown in the SEL viewer display (above) to the Sensor Type/Number in Verbose column in the table below. Using information in the Sensor Name column in the table you can determine the physical component which generated the SEL message. The Generator ID column in the table identifies the microcontroller that reported the event to the SEL. Detailed information regarding the event is available from the Event Description column in the SEL Viewer.
For example, if there is a Fan #10 entry in the Sensor Type and
Number column of the SEL Viewer, by looking at the Sensor type
Codes table you can determine that the Baseboard Fan 1 caused this entry. The entry was reported through the Baseboard
Management Controller (BMC) on the system board.
Sensor Type Codes
Sensor Type and Number in
Verbose
Sensor Name Generator ID
Reserved
Temperature #17
Temperature #18
Temperature #19
Temperature #1A
Voltage # 01
Voltage # 02
Voltage # 03
Voltage # 04
Voltage # 05
*Not applicable to all servers
00h
Processor1 Temp
Processor2 Temp*
Baseboard Temp1
Baseboard Temp2
Baseboard 5V
Baseboard 3.3V
Primary Processor
Secondary Processor*
Processor 2.5V
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
Emergency Management Port C-15
Sensor Type Codes (continued)
Sensor Type and Number in
Verbose
Voltage # 06
Voltage # 07
Voltage # 08
Voltage # 09
Voltage # 0A
Voltage # 0B
Voltage # 0C
Voltage # 0D
Voltage # 0E
Fan # 0F
Physical Security #26
Secure Mode Violation
Attempt #27
Secure Mode Violation
Attempt #28
Processor #1B
Processor #1C
Memory # 1F
Memory #20
Memory #21
Memory #22
Post Error #25
Sensor Name
Watchdog #25
System Event #EF
5V Standby
Baseboard SCSI-A Term1
Baseboard SCSI-A Term2
Baseboard SCSI-A Term3
Baseboard –12V
Baseboard SCSI-B Term1
Processor 1.5V
Baseboard –5V
Baseboard 12
Baseboard Fan0
Chassis Intrusion
EMP password (at the time of connecting to the server)
Secure Mode Violation (while the system is in Secure Mode)
Processor1 Status
Processor2 Status*
DIMM1 Presence
DIMM2 Presence
DIMM3 Presence
DIMM4 Presence*
Refer to Problem Solving –
Post Error Codes and
Messages
Watchdog Event
See the System Event Logging
Format Table
*Not applicable to all servers
Generator ID
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BIOS
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BIOS
C-16 Emergency Management Port
System Event Logging Format Table
Sensor Type and
Number in verbose
System Event #EF
Sensor Type and
Number in hex
Event Description in hex
Event type Event Description
System Event #EF
Memory #EF
Memory #EF
Memory #EF
12 EF
12 EF
OC EF
OC EF
OC EF
E7 01 -- --
E7 00 -- --
E7 20 -- --
E7 21 -- --
E7 02 -- --
System Boot Event System Boot Event
…
System Recognition System Boot Event
…
Single Bit Memory
Error
Correctable ECC …
Double Bit memory
Error
Memory Parity error
Bus Timeout
Non-Correctable
ECC …
Parity …
Bus timeout … Critical Interrupt
#EF
Critical Interrupt
#EF
Critical Interrupt
#EF
Critical Interrupt
#EF
13 EF
13 EF
13 EF
13 EF
E7 00 -- --
E7 02 -- --
E7 03 -- --
E7 04 -- --
I/O Check
Software NMI
PCI PERR
I/O Channel check
NMI
Software NMI
PCI PERR …
Critical Interrupt
#EF
SDR Viewer
13 EF E7 05 -- -PCI SERR PCI SERR …
The SDR viewer lets you view the Sensor Data Records retrieved from the SDR repository. Options available through the SDR viewer are:
!
View all SDR records
!
View SDR entries by SDR type
!
View SDR summary info
!
Set SDR display mode to either Hex or verbose mode
!
Close the SDR viewer
!
Exit the EMP
Emergency Management Port C-17
SDR Viewer Menu Options
The following menu options are found on the SDR viewer menu bar:
!
File
Close - closes the SDR viewer.
Exit - exits the EMP.
!
View
Display all Records - displays all records from the SDR repository.
SDR Type - displays the records of a particular SDR type. You select an SDR type from a pop-up menu that displays all the SDR types available for the given hardware.
SDR Info - displays the SDR summary information as returned by the server.
!
Settings - lets you change operating parameters for the SDR viewer.
This menu displays the following sub-option:
Display HEX/Verbose - toggles between HEX mode and interpreted mode of displaying SDR records.
!
Window - gives options for displaying currently open windows.
!
Help - provides version information for the SDR viewer and provides help topics on the EMP.
FRU Viewer
The FRU viewer allows you to view the server's FRU (Field
Replaceable Units) data from the server's baseboard FRU information area. Options available with the SDR viewer are:
!
View all FRU records
!
View FRU summary info
!
Set FRU display mode to either Hex or verbose mode
!
Close the FRU viewer
!
Exit the EMP
C-18 Emergency Management Port
FRU Viewer Menu Options
The following menu options are found on the FRU viewer menu bar:
!
File
Close - closes the FRU viewer.
Exit - exits the EMP.
!
View
Display all Records - displays all FRU data, which consists of chassis, board, and product information.
FRU Info - displays the FRU summary information as returned by the server.
!
Settings - lets you change operating parameters for the FRU viewer.
This menu displays the following sub-option:
Display HEX/Verbose - toggles between HEX mode and interpreted mode of displaying FRU records.
!
Window - gives options for displaying currently open windows.
!
Help - provides version information for the FRU viewer and provides help topics on the EMP.
Emergency Management Port C-19
Glossary
A
AC
(Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate.
See also DC.
address
A label, name, or number that identifies a location in computer memory.
ASCII
(American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
B backplane slot
A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards.
backup
A copy of data for safe-keeping. The data is copied from computer memory or disk to a floppy disk, magnetic tape, or other media.
backup battery
The battery in your computer that maintains the real-time clock and the configuration information when the computer's power is removed.
base memory
An area of memory between 0 and 640 kilobytes.
baud rate
The speed with which data is transmitted during serial communication.
The computer's operating system and software program must be configured for the same baud rate as the communication device, such as a serial printer. See also bps.
BIOS
(Basic Input/Output System) A program stored in flash EPROM or ROM that controls the keyboard, disk drives, video monitor, and other devices.
See also flash EPROM, EPROM, and ROM.
Glossary 1
2 Glossary bit
Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte.
BMC
(Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log
(SEL).
boot
The process of loading the operating system into memory.
bps
(bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
byte
A group of eight bits.
C cache memory
A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor.
CD-ROM drive
(Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk.
Centronics port
An industry standard parallel port. See also parallel port.
CGA
(Color Graphics Adapter) A type of video display system that provides lowresolution text and graphics on TTL monochrome and color monitors.
CMOS
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used in computers. See also TTL.
COM1 or COM2
The name you can assign a serial port to set or change its address. See also serial port.
command
An instruction that directs the computer to perform a particular operation.
configuration
The way in which a computer is set up to operate. Some configurable options include CPU speed, serial port designation, and memory allocation.
coprocessor
See math coprocessor.
CPU
(Central Processing Unit) See microprocessor.
CRT
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.
D
DC
(Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC.
default
The factory setting your computer uses unless you instruct it otherwise.
For example, when powering up, the computer will boot from the default drive.
density
The capacity of information (bytes) that can be packed onto a storage device, such as a floppy disk.
device driver
A software program that a computer must use to recognize and operate certain hardware, such as a mouse or a video monitor.
disk drive
A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk to be inserted; a hard disk drive has a permanently encased hard disk.
DOS
(Disk Operating System) See operating system.
DRAM
(Dynamic RAM) See RAM.
E
ECC
(Error Checking and Correction) A method of detecting and correcting errors.
Glossary 3
4 Glossary
EEPROM
(Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information.
EGA
(Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
EMP
The Emergency Management Port (EMP) provides an interface to the
Console Manager. This interface allows remote server management via a modem or direct connection.
EMS
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
EPROM
(Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code. This code can be erased with ultraviolet light, but is not lost when the computer is powered off. See also flash EPROM and ROM.
expanded memory
See EMS.
expansion slot
See backplane slot.
extended memory
The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems. This memory is used in computers with 80286, 80386, and 80486 microprocessors.
F flash EPROM
A type of memory device that is usually used to store system BIOS code.
This code can be replaced with updated code from a floppy disk, but is not lost when the computer is powered off. See also EPROM and ROM.
floppy disk drive
See disk drive.
format
The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk.
G
(Gigabyte)
1,073,741,824 bytes. See also byte.
H hard disk drive
See disk drive.
hardware
The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards.
I
IC
(Integrated Circuit) An electronic device that contains miniaturized circuitry.
(ISA Configuration Utility)
The program that you use to change the configuration of some ISA desktop computers. This program also contains information about the hardware in the computer.
IDE
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card.
interface.
A connection between the computer and a peripheral device that enables them to exchange data. See also parallel port and serial port.
ISA
(Industry Standard Architecture) An industry standard for computers and circuit cards that transfer 16 bits of data at a time.
J jumper
A small electrical connector used for configuration on some computer hardware.
Glossary 5
K
(Kilobyte)
1,024 bytes. See also byte.
L
LAN
(Local Area Network) A group of computers linked together within a limited area to exchange information.
LCD
(Liquid Crystal Display) The type of video display used in portable computers.
LED
(Light-Emitting Diode) A small electronic device that glows when current flows through it.
LPT1 or LPT2
The name you can assign a parallel port to specify its address. See also parallel port.
LVD
Super-fast Ultra2 SCSI Low Voltage Differential (LVD) Parallel SCSI
Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
Note: To achieve LVD performance, all devices, including cables, controllers, and hard disk drives must support LVD.
6 Glossary
M
(Megabyte)
1,048,576 bytes. See also byte.
math coprocessor
An IC that works with the microprocessor to speed up mathematical calculations.
memory
The circuitry in your computer that stores data and programs. See also
EMS, extended memory, RAM, and ROM.
microprocessor
The integrated circuit that processes data and controls the basic functions of the computer.
modem
A device used to exchange information with other computers over telephone or data lines.
module
A circuit board that plugs into a dedicated connector on the system board in your computer.
mouse
A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs.
N
NVRAM
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM.
O operating system
A set of programs that provides the interface between other software programs and the computer.
P parallel port
The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer.
partition
The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
password
A security feature that prevents an unauthorized user from operating your computer. See also EEPROM.
PCI
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus supporting data transfers of up to 132MB per second.
Glossary 7
8 Glossary
Pentium
A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities.
peripheral
A device connected to and controlled by the computer, such as an external disk drive or a printer.
pixel
The smallest element that is visible on a video display. The resolution of a video display system is measured in pixels.
PnP
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the computer recognize that the device is there. The user doesn't have to tell the computer.
POST
Power-On-Self-Test.
R
RAM
(Random-Access Memory) A temporary storage area for data and programs.
This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM.
real-time clock
The IC in your computer that maintains the time and date.
ROM
(Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM.
RS-232C port
An industry standard serial port. See also serial port.
S save
To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device.
SCSI
(Small Computer System Interface) An industry standard interface that provides high-speed access to tape drives, hard disk drives, and other peripheral devices.
SEL
(System Event Log) A record of system management events. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include
POST error codes that reflect hardware errors or software conflicts within the system.
serial communication
Information sent sequentially, one bit at a time.
serial port
The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer.
Setup program
The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer.
software
Programs with specific functions, such as word processing, data base management, communications, and operating system.
SRAM
(Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM.
SSU
(System Setup Utility) The program that you use to change the configuration of your system. This program also contains information about the hardware in your system and is used to read the System Event
Log.
SVGA
(Super VGA) A type of video display system that provides very highresolution text and graphics on analog color monitors.
system board
The main circuit board in your computer. It contains most of the connectors and ports.
Glossary 9
10 Glossary
T tape drive
A type of storage device using magnetic tape.
TTL
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS.
V
VGA
(Video Graphics Array) A type of video display system that provides highresolution text and graphics on analog color monitors.
Equipment Log
Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options.
Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased. Be sure to record the same information for any components added to the system, such as hard disk drives, add-in boards, or printers.
Record the model and serial numbers of the unit and system baseboard. The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit.
The serial number of the system board is located along the left side of the board, near the PCI expansion slot covers.
The location of serial numbers on add-in boards, hard disk drives, and external equipment, such as video displays or printers, varies from one manufacturer to another.
Literature accompanying these products should illustrate or describe the location of model and serial numbers.
Equipment Log 1
Component
Server
System Board
Processor 1
Processor 2
DIMM Slot 1
DIMM Slot 2
DIMM Slot 3
DIMM Slot 4
Modem
Diskette Drive A
Diskette Drive B
Tape Drive 1
Tape Drive 2
CD-ROM Drive 1
Hard Disk Drive 1
Hard Disk Drive 2
Hard Disk Drive 3
Hard Disk Drive 4
Optional RAID
Controller
Network Controller 1
Network Controller 2
Monitor
Keyboard
Mouse
External Peripheral 1
External Peripheral 2
Manufacturer Name & Model
Serial Number
(if available)
Date
Installed
2 Equipment Log
Index
A
Add-in board
IDE bus slots, 1-8
ISA slots, 1-8
Add-in boards
ISA, B-2
PCI, B-2
Administrative password, 1-12
Advanced Menu, configuring in
Setup, 3-9
B
Battery installing, 4-7
BIOS recovering, 3-30
BMC, 1-11 boot block write protect default jumper, 3-30
Boot menu, configuring, Setup, 3-17
C
Caution leave boot block protect jumper at default, 3-30, 3-32
CFG files, B-2
Chassis intrusion detection default jumper, 3-31
Configuring system board jumpers boot block protect, 3-30 chassis intrusion detection, 3-31 summary description, 3-27
Controller network, 1-9 system board management (BMC),
1-11
E
Emergency Management Port
FRU viewer, C-18 main console window, C-7 phonebook, C-12 requirements, C-5
SDR viewer, C-17
SEL viewer, C-13 server control operations, C-9
Emergency Management Port
Console, C-2
EMP. See Emergency Management
Port Console
Exit menu, configuring, Setup, 3-19
H
Hard Drive menu configuring, Setup, 3-18
I
I2C bus for monitoring status, 1-11
IDE feature summary, 1-8
Integrated Peripheral Configuration menu, configuring in Setup, 3-11
Intrusion detection, 1-11, 1-12
ISA feature summary, 1-8
J
Jumpers boot block write protect, 3-27 boot option, 3-27 chassis intrusion detection, 3-27
CMOS clear, 3-27 password, 3-27 recovery boot, 3-27
L
Lithium backup battery installing, 4-7
M
Memory addresses, 1-7
Monitoring system status, 1-11
N
Network controller, 1-9
O
Overview, 1-2
OVL files, B-2
P
Password administrative, 1-12 user, 1-12
Index-1
PCI Device, Slot 1 - Slot 7 menu, configuring in Setup, 3-10
Power supply monitoring power state, 1-11
Problems bootable CD-ROM not detected,
5-16
CD-ROM drive activity light, 5-13
F2 key prompt does not appear,
5-13 network, 5-16
PCI installation tips, 5-17
R
Real-time clock running SCU to configure settings,
4-7
Removing termination board, 4-10
Removing termination board, 4-12
S
SCI files, B-2
SCU software locking feature, 1-12
Security, 1-12 alarm switches, 1-12 software lock, SCU, 1-12
Security menu configuring, Setup, 3-12
Server management
BMC, 1-11 features, 1-11 intrusion detection, 1-12
Server Management Information menu, configuring in Setup, 3-16
Server menu, configuring in Setup,
3-14
Setup advanced menu, 3-9 boot menu, 3-17 exit menu, 3-19 hard Drive menu, 3-18 integrated Peripheral Configuration menu, 3-11
PCI Device, Slot 1 - Slot 7 menu,
3-10 security menu contents, 3-12
Server Management Information menu contents, 3-16 server menu contents, 3-14
Switches alarm, 1-12
Index-2
System board boot block protect, jumper, 3-30 chassis intrusion detection, jumper,
3-31 configuration jumpers, 3-27
System Chassis, 1-4
System setup utility
CFG files, B-2 customizing, B-5 defining an ISA card, B-8 exiting, B-15 launching a task, B-6
OVL files, B-2 removing an ISA card, B-9 running, B-4
SCI files, B-2 when to run, B-2
T
Termination board removing, 4-10
Termination board removing, 4-12
U
User password, 1-12
Utilities
Emergency Management Port
Console, C-2
W
Write protect boot block, jumper,
3-30
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Table of contents
- 12 Text Conventions
- 13 Related Documents
- 14 Safety Notices
- 15 Safety Notices for Users Outside of the U.S.A. and Canada
- 16 Care and Handling
- 17 System Overview
- 18 Overview
- 20 System Chassis
- 21 Power Supply
- 21 Peripheral Bays
- 22 System Board Features
- 23 Pentium Processor
- 23 System Memory
- 24 I/O Expansion Slots
- 25 Real-Time Clock/Calendar
- 25 BIOS
- 25 IDE Controller
- 25 Network Controller
- 26 SCSI Controller
- 26 Video Controller
- 27 Peripheral Controller
- 27 Serial Ports
- 27 Parallel Port
- 27 External Device Connectors
- 27 System Board Management Controller (BMC)
- 28 System Security
- 28 Security with Mechanical Locks and Monitoring
- 28 Software Locks via the System Setup Utility
- 29 Setting Up the System
- 30 Selecting a Site
- 31 Unpacking the System
- 32 Getting Familiar with the System
- 32 Front View
- 33 Rear View
- 34 Making Connections
- 36 Setting the Line Voltage
- 38 Connecting the Power Cord
- 39 Powering On Your System
- 41 Configuring Your System
- 42 Configuring Your System
- 43 BIOS Setup Utility
- 43 Using the BIOS Setup Utility
- 44 BIOS Setup Configuration Settings
- 45 Main Menu
- 46 Primary IDE Master and Slave Submenu
- 49 Advanced Menu
- 50 PCI Configuration Submenus
- 50 PCI Device, Slot 1 - Slot 4 Submenus
- 51 Integrated Peripheral Configuration Submenu
- 52 Advanced Chipset Control
- 52 Security Menu
- 53 Security menu (Continued)
- 54 Server Menu
- 55 System Management Submenu
- 56 Server Management Information Submenu
- 57 Console Redirection Submenu
- 57 Boot Menu
- 58 Boot Device Priority Submenu
- 58 IDE Hard Drive Submenu
- 58 Removable Devices
- 59 Exit Menu
- 60 Symbios Configuration Utility
- 60 Running the Symbios Configuration Utility
- 61 Changing the Adapter and Device Configurations
- 64 Optional RAID Controllers
- 64 Mylex AcceleRAID Controller
- 64 Factory Installed Controller
- 65 Add-on Controller
- 65 DACCF Configuration Utility
- 66 Configuring System Board Jumpers
- 66 Before You Begin
- 68 Moving System Board Jumpers
- 69 Resetting the CMOS NVRAM
- 69 Clearing and Changing the Passwords
- 70 Recovering the BIOS
- 70 Boot Block Write Protect
- 70 Fault Resilient Booting (FRB) Timer Enable Jumper
- 71 Chassis Intrusion Detection Jumper
- 72 BMC Forced Update Mode
- 73 Upgrading Your System
- 74 Static Precautions
- 75 Preparing Your System for Upgrade
- 75 Equipment Log
- 76 Removing a Side Panel
- 77 Installing a Side Panel
- 78 Modifying the System Board
- 78 Replacing the Real-time Clock Battery
- 80 Replacing a Pentium Processor
- 81 Removing the Pentium II Processor (S.E.C. Version)
- 82 Installing the Pentium II Processor (S.E.C. Version)
- 84 Replacing the Pentium III Processor (SECC2 Version)
- 86 DIMMs
- 87 Memory DIMM Configurations
- 88 Installing DIMMs
- 89 Removing DIMMs
- 90 Option Boards
- 90 Installation Considerations
- 91 Controller/Adapter Hardware Configurations
- 91 Installing an Option Board
- 93 Removing an Option Board
- 94 Hard Disk Drives
- 95 Installing an Internal Hard Disk Drive
- 97 Removing an Internal Hard Disk Drive
- 98 Front Panel
- 98 Removing the Front Panel
- 99 Installing the Front Panel
- 100 Removing EMI Shields and Filler Panels
- 101 Removable Media Devices
- 102 Installing a 5.25-Inch Device
- 104 Removing a 5.25-Inch Device
- 105 Problem Solving
- 107 Static Precautions
- 107 Troubleshooting Checklists
- 107 Initial System Startup
- 108 Running New Application Software
- 109 After System Has Been Running Correctly
- 109 Additional Troubleshooting Procedures
- 110 Preparing the System for Diagnostic Testing
- 111 Monitoring POST
- 112 Verifying Proper Operation of Key System Indicators
- 112 Confirming Loading of the Operating System
- 113 Specific Problems and Corrective Actions
- 113 Power LED Does Not Light
- 113 Incorrect or No Beep Code
- 114 No Characters Appear on Screen
- 114 Characters are Distorted or Incorrect
- 115 System Cooling Fan Does Not Rotate
- 115 Diskette Drive Activity LED Does Not Light
- 116 Hard Disk Drive Activity LED Does Not Light
- 117 CD-ROM Drive Activity Light Does Not Light
- 117 Problems with Application Software
- 117 Press F2 Key to Enter Setup: Prompt Does Not Display
- 118 Enable F2 Prompt by Using SSU
- 119 Enable F2 Prompt by Changing a Jumper and Using SSU
- 120 Bootable CD-ROM Is Not Detected
- 120 Problems with the Network
- 121 PCI Installation Tips
- 121 BIOS User’s Information
- 121 Error and Status Messages
- 124 POST Error Codes and Messages
- 127 System Cabling
- 128 Before You Begin
- 128 Static Precautions
- 129 Standard Configuration
- 132 RAID Configuration
- 132 SecuRAID 100 (AMI MegaRAID EXPRESS 762) RAID Controller
- 132 SecuRAID 110 or 210 (Mylex AcceleRAID 150 or 250) RAID Controller
- 135 System Setup Utility
- 136 System Setup Utility (SSU)
- 137 Creating SSU Diskettes
- 138 Running the SSU
- 139 Customizing the SSU
- 140 Launching a Task
- 141 Resource Configuration Add-in (RCA) Window
- 142 Defining an ISA Card
- 143 Adding and Removing ISA Cards
- 144 Modifying Resources
- 145 Recommended Resource Settings
- 146 System Resource Usage
- 147 Multiboot Add-in (MBA) Window
- 147 Password Administration (PWA) Window
- 148 System Event Log (SEL) Window
- 149 Exiting the SSU
- 151 Emergency Management Port
- 152 Emergency Management Port
- 153 How the EMP Works
- 155 EMP Requirements and Configurations
- 156 Setting Up the Server for the EMP
- 156 System Management Submenu
- 157 Console Redirection Submenu
- 157 Main EMP Window
- 157 Toolbar
- 158 Status Bar
- 158 EMP Main Menu
- 159 Server Control Operations
- 159 Connect
- 160 Power On/Off
- 161 Reset
- 162 Phonebook
- 163 Management Plug-ins
- 163 SEL Viewer
- 164 SEL Viewer Menu Options
- 165 Sensor Type Codes
- 165 Using the Sensor Type Code Table
- 167 SDR Viewer
- 168 SDR Viewer Menu Options
- 168 FRU Viewer
- 169 FRU Viewer Menu Options