Netopia 3347-02-ENT User's Manual
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Netopia 3300-ENT, your new Extreme Wireless DSL Router, offers high-speed Internet access, wireless networking, and advanced security features. With four Ethernet ports, you can connect multiple wired devices, while the 802.11g wireless capability lets you connect wireless devices like laptops, smartphones, and tablets. The router's firewall and encryption options help protect your network from unauthorized access and keep your data safe.
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application, either from the Dock or from the Utilities folder, and
, and in the resulting entry box, type Run
.
Terminal
Start
Main Menu
menu, select
" (without the quotes).
" (without the quotes).
guration screens as follows:
.
or DHCP
Front View
when Router is connected.
AN port.
when Internet er is on.
when transmitting or
when pow green green wer -
Green
Po
DSL -
Solid green
Internet -
Solid
Flashes receiving data on the W connection is established
when connected.
when there is
3, 4 green green
when there is
Ethernet 1, 2,
Solid
Flashes activity on the LAN.
green activity on the wireless LAN.
Flashes
Wireless telnet 192.168.1.1
Macintosh OS X users launch the telnet 192.168.1.1
Windows users click on the
Configure Your Netopia Router
Configure Your PCs f
3
3
DHCP .
4 type “
“
•
•
Run a Telnet application from the computer on the same network as the Router
Your service provider will supply you with several parameter values. Access the confi
The Telnet window displays the
DHCP configuration.
(continued on next page) -->
Netopia Routers serve Dynamically-assigned IP addresses by default. Be sure to configure each computer connected to your Netopia Router to accept a Dynamically-assigned IP address, commonly referred to as
If you need instructions, refer to your computer’ s operating system documentation for information about according to the following diagram:
When all of your connections are made, the status LEDs on the front of your Netopia Router will light,
, and the other wer DC Po wer Switch Po s Ethernet port.
s Port
Ethernet rt DSL Po
Rear View
Set up your Router
2
1.
• You can lay it flat or mount on the wall.
Turn the power on by flipping the Off/On switch to the ‘On’ position.
3.
4.
2.
5.
Wait for the DSL Sync light on the front of the Router to turn solid green. This could take up to two minutes.
the Router, and the other end into your PC’ into an outlet.
end into your DSL jack.
• Place it in a spot that is easily accessible for you.
• Be sure that the antenna is in the vertical position.
Insert one end of the gray RJ-11 cable into the port labeled ‘DSL ’ on the Router
When all of your connections are made, your network may look like this.
Unpack your wireless Router and decide where you want to place it. Things to consider:
• Keep the cords away from other electrical devices that may interfere with the operation of your Router.
Connect the power supply to the power jack on the Router back panel, and the other end
Insert one end of the yellow RJ-45 Ethernet cable into one of the ports labeled ‘Ethernet’ on
2
Broadband Without Boundaries®
Netopia 3347-02 v8.7.0
Easy Setup...
WAN Configuration...
System Configuration...
Utilities & Diagnostics...
Statistics & Logs...
Quick Menus...
Quick View...
In the Telnet screens, move from field to field with the arrow keys. Select items with the Return key, and toggle items with the Tab key followed by Return .
Select Easy Setup and press Return .
Quickstart Guide
Netopia
®
3347-02-ENT and 3357-02-ENT
Extreme Wireless DSL Router
4-Port Ethernet, 802.11g Wireless
You always start from this main screen.
ADSL Line Configuration
Trellis Coding Enabled: On
Fast Retrain Enabled: On
Data Link Encapsulation... RFC1483
Annex Modes enabled: Off
Data Circuit VPI (0-255): 8
Data Circuit VCI (32-65535): 35
PREVIOUS SCREEN NEXT SCREEN
Connection Profile 1: Easy Setup Profile
Underlying Encapsulation... None
RFC1483 Mode... Bridged 1483
Address Translation Enabled: Yes
IP Addressing... Numbered
Local WAN IP Address: 0.0.0.0
Local WAN IP Mask: 0.0.0.0
PREVIOUS SCREEN NEXT SCREEN
Enter basic information about your WAN connection with this screen.
IP Easy Setup
Ethernet IP Address: 192.168.1.1
Ethernet Subnet Mask: 255.255.255.0
Domain Name: isp.com
Primary Domain Name Server: 0.0.0.0
Secondary Domain Name Server: 0.0.0.0
Default IP Gateway: 0.0.0.0
IP Address Serving: On
Number of Client IP Addresses: 100
1st Client Address: 192.168.1.100
PREVIOUS SCREEN NEXT SCREEN
Enter an IP address in decimal and dot form (xxx.xxx.xxx.xxx).
Set up the basic IP & IPX attributes of your Netopia in this screen.
(continued on inside pages)
The ADSL Line Configuration screen appears.
Your service provider must provide appropriate settings for this screen.
Make any changes that your service provider requires or simply accept the defaults. Select NEXT SCREEN and press Return .
Thank you for selecting the Netopia 3347-02-ENT or 3357-02-ENT Extreme Wireless DSL Router. This guide will help you set up and configure your network. [FAQs and Troubleshooting Tips are located on the inside pages.]
1
Checklist
Check your package contents. It should contain the items shown here:
The Connection Profile 1: Easy Setup Profile screen appears.
Your service provider must provide appropriate settings for this screen.
Make any changes that your service provider requires or simply accept the defaults. Select NEXT SCREEN and press Return .
The IP Easy Setup screen appears.
Your service provider must provide appropriate settings for this screen.
Make any changes that your service provider requires or simply accept the defaults. Select NEXT SCREEN and press Return .
Netopia Router
Power
Supply
Gray RJ-11
Telephone Cable
If you don’t have everything, contact your supplier immediately.
Quickstart Guide
Yellow RJ-45
Ethernet Cable
Netopia Part Number: 6180205-00-01
Copyright 2007, Netopia, Inc. Netopia, the Netopia logo, and Broadband Without Boundaries are registered trademarks belonging to Netopia, Inc., registered
U.S. Patent and Trademark Office. All other trademarks are the property of their respective owners. All rights reserved.
4 1
The Easy Setup Security Configuration screen appears.
Easy Setup Security Configuration
It is strongly suggested that you password-protect configuration access to your Netopia.
By entering a Name and Password pair here, access via serial,
Telnet and Web Server will be password-protected.
Be sure to remember what you have typed here, because you will be prompted for it each time you configure this Netopia.
Enter a name and password that will limit access to the Router’s configuration screens. Select
Your Router will then restart and your settings will take effect.
RESTART DEVICE and press Return .
Write Access Name:
Write Access Password:
Congratulations!
Your connection is up and running and you should be able to browse the Internet by typing a URL address in your browser’s Address text box or by selecting any of your favorite bookmarks. After your Router negotiates its connection to the Internet, you should access the Netopia product registration page to register your Router at http://www.netopia.com/equipment/products/product_reg.html.
PREVIOUS SCREEN TO MAIN MENU RESTART DEVICE
Configure a Configuration Access Name and Password here.
Wireless Networking. Your Netopia Router ships with wireless networking enabled by default. Your Wi-Fi client devices can simply scan for the presence of the Netopia device and detect it automatically. However, we strongly recommend that you enable some form of Wi-Fi privacy encryption on your wireless network. Your Netopia
Router supports all the popular Wi-Fi encryption technologies. Detailed instructions for choosing and enabling them can be found in the
3300-ENT Enterprise Series User Guide available on-line at: http://www.netopia.com/support/hardware/documentation.html
Frequently Asked Questions (and Answers)
Q: Why is my DSL light flashing green?
A: A flashing green light indicates that no cable is attached to the DSL port or that the Netopia Router is negotiating a connection. A solid green DSL light indicates that an internet connection is established.
If your DSL light does not become solid green, verify that the connection from the Netopia Router’s DSL port to the telephone/DSL jack is secure. If the connection is secure, contact your ISP (Internet Service Provider) to verify that your
DSL line is functioning properly.
Q: “I forgot my password, how can I access my Netopia Router?”
A: If you don't have a password, the only way to access the Netopia Gateway is the following:
Referring to the following diagram, find the round Reset Switch opening.
Carefully insert the point of a pen or an unwound paperclip into the opening.
Factory Reset Switch
•If you press the factory default button for less than 1/2 a second, the unit will continue to run as normal.
•If you press the factory default button for more than 3 seconds, when you release it, the Router will perform a factory reset, clear all settings and configurations, and reboot.
Note: To assure the Netopia Router factory defaults you MUST hold the reset switch for more than
3 seconds. When you release it, the Router will perform a factory reset, clear all settings and configurations, and reboot.
Keep in mind that after a factory reset, all of your settings will need to be reconfigured.
Q: What is the default IP address of my Netopia Router?
A: The default IP address of the Netopia Router is 192.168.1.1. You may access the menu based configuration screens by typing telnet 192.168.1.1 in your terminal program window.
Q: I made some configuration changes in my Netopia Router and the changes have not taken effect.
A: Any configuration changes made to the Netopia Router require a save and restart before they take effect. If you see a yellow alert symbol beneath the “Help” button on the right-hand end of the menu bar this means that the changes have not yet been saved. (Click on the yellow alert symbol to validate the changes and then click the link “Save and
Restart.”)
Q: How do I access the configuration screens of my Netopia Router?
A: You may access your Netopia Router by typing telnet 192.168.1.1 in your terminal program window.
Note: By default, your Netopia Router has an Ethernet IP Address of 192.168.1.1.
Q: What is the default user name and password of the Netopia Router?
A: Netopia Routers are not distributed with a default password. Upon initial configuration, the Router requires a new password to be set.
Q: How do I register my Netopia Router?
A: Please register your Netopia Router by navigating to the following URL: http://www.netopia.com/equipment/products/product_reg.html
By registering Netopia products, you'll be assured of faster service, timely notification of product updates and qualifications for upgrade discounts.
Basic Troubleshooting
This section gives some simple suggestions for troubleshooting problems with your Router’s initial configuration.
Before troubleshooting, make sure you have
• plugged in all the necessary cables; and
• set your PC’s TCP/IP controls to obtain an IP address automatically.
The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below.
LED Function Summary
Unlit
Solid Green
Flashing Green
Power
No power
Power on
N/A
DSL Internet
No signal No signal
Internet connection is established.
Router is connected.
Activity on the DSL cable Transmitting or receiving data.
If a status indicator light does not look correct, look for these possible problems:
Front View
Ethernet Wireless
No signal
Synched with Ethernet card
No signal
Synched with WLAN
Activity on the Ethernet cable Activity on the WLAN
Wireless
Ethernet 1, 2, 3, 4
If LED is not Lit
Power
DSL
Ethernet
Wireless
Possible problems
• Make sure the power switch is in the ON position.
• Make sure the power adapter is plugged into the DSL Router properly.
• Try a known good wall outlet.
• Replace the power supply and/or unit.
• Make sure that any telephone has a microfilter installed.
• Make sure the you are using the correct cable. The DSL cable is the thinner standard telephone cable.
• Make sure the DSL cable is plugged into the correct wall jack.
• Make sure the DSL cable is plugged into the DSL port on the DSL Router.
• Make sure the DSL line has been activated at the central office DSLAM.
• Make sure the DSL Router is not plugged into a micro filter.
• Launch a browser and try to browse the Internet. If the DSL Active light still does not flash, then proceed to Advanced Troubleshooting as described in the User Guide .
• Make sure the you are using the Ethernet cable, not the DSL cable. The Ethernet cable is thicker than the standard telephone cable.
• Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
• Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL Router.
• Try another Ethernet cable if you have one available.
• Make sure you have Ethernet drivers installed on the PC.
• Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set to obtain an IP address via DHCP.
• Make sure the PC has obtained an address in the 192.168.1.x range. (You may have changed the subnet addressing.)
• Make sure the PC is configured to access the Internet over a LAN.
• Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being used to connect to the DSL Router.
• Make sure your client PC(s) have their wireless cards correctly installed and configured.
• Check your client PC(s) TCP/IP settings to make sure they are receiving an IP address from the wireless Router.
• Check the Router’s log for wireless driver failure messages.
Power
DSL
Internet
N STT
N T S ETT Y
A LLLL A TIIIIO N
N S O N W E S U P P
Connect the power supply cord to the power jack on the Netopia
Router. Plug the power supply into an appropriate electrical outlet.
CAUTION:
Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily accessible.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
T ELLL C O MM UN C ATT N S ALLL LA
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
• Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
P R D U C T V E N T A TIIIIO N
The Netopia Router is intended for use in a consumer's home. Ambient temperatures around this product should not exceed 104°F (40°C). It should not be used in locations exposed to outside heat radiation or trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided.
S A E TT HEE N STT R U C T O NS
Technical Support:
If you have any questions or run into any difficulty, answers to many frequently asked product-related questions, as well as full product documentation with advanced configuration instructions, are also available on-line at: http://www.netopia.com/support
Note the serial number (SN:) of your Router. It is located on the label on the bottom of the Router below the model number. You will need the Router’s serial number if you need to call for technical support.
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