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®
EH6500 Series
Environmental
Enclosure
Installation/
Operation Manual
C459M-E (1/96)
Pelco • 300 W. Pontiac Way, Clovis, CA 93612-5699 • USA • Pelco Online @ http://www.pelco.com
In North America and Canada: Tel (800) 289-9100 • FAX (800) 289-9150 • DataFAX (800) 289-9108
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120 • DataFAX (1-559) 292-0435
TABLE OF CONTENTS
Section Page
1.0
WARNINGS ........................................................................................................................................ 1
2.0
SCOPE ............................................................................................................................................... 2
3.0
DESCRIPTION ................................................................................................................................... 2
4.0
INSTALLATION .................................................................................................................................. 3
4.1
BLOWER AND HEATER ELECTRICAL CONNECTION (IF APPLICABLE) ............................. 3
4.2
INSTALLATION OF CAMERA/LENS ........................................................................................ 6
4.3
ENCLOSURE MOUNTING - PAN/TILT .................................................................................... 7
4.4
SUN SHROUD ASSEMBLY INSTALLATION (OPTIONAL) ...................................................... 8
4.5
WW6500 WINDOW WASHER ASSEMBLY INSTALLATION (OPTIONAL) .............................. 8
5.0
CARE AND MAINTENANCE .............................................................................................................. 9
6.0
WW6500 EXPLODED ASSEMBLY DIAGRAM .................................................................................. 9
7.0
WW6500 MECHANICAL PARTS LIST ............................................................................................. 10
8.0
MODELS .......................................................................................................................................... 11
8.1
OPTIONAL ACCESSORIES ................................................................................................... 11
8.2
RECOMMENDED MOUNTS .................................................................................................. 11
8.3
RECOMMENDED CABLE SIZE ............................................................................................. 11
8.4
POWER REQUIREMENTS FOR BLOWER, HEATER AND ACCESSORIES ....................... 11
9.0
SPECIFICATIONS ............................................................................................................................ 11
10.0 WARRANTY AND RETURN INFORMATION ................................................................................... 12
®Pelco and the Pelco logo are registered trademarks of Pelco.
©Copyright 1996, Pelco. All rights reserved.
ii Pelco Manual C459M-E (1/96)
LIST OF ILLUSTRATIONS
Figure Page
1 EH6500 Series Enclosure Dimension Drawing ............................................................................... 2
2 Wiring Diagram for Blower and Heater, 120V ................................................................................. 3
3 Wiring Diagram for Blower and Heater, 230V ................................................................................. 4
5 Enclosure with Pan/Tilt and WM2000 Wall Mount with ST1 Strut ................................................... 7
6 EH6500 Enclosure with Pan/Tilt and PM2000 Pedestal/Ceiling Mount .......................................... 7
7 Sun Shroud Assembly Diagram ...................................................................................................... 8
8 WW6500 Exploded View Assembly Diagram .................................................................................. 9
REVISION HISTORY
Manual # Date
C459M
C459M
5/90
2/91
C459M
C459M
C459M-D
C459M-E
7/91
10/92
1/95
1/96
Comments
Original manual release.
Revision A. Manual revised to include corrected blower, heater, and wiper motor wiring diagram.
Revision B. Manual revised to include new blower and heater wiring diagram, and upgraded manual design.
Revision C. Revised blower and heater wiring diagram.
Revision D. Revised manual to include updated wiring diagrams as per
ECO# 94-105.
Revision E. Revised manual per ECO 95-431 to include new style wiper/ washer pump. See Section 6.0 and 7.0.
Pelco Manual C459M-E (1/96) iii
(This page intentionally left blank.) iv Pelco Manual C459M-E (1/96)
INSTALLATION/OPERATION MANUAL
MODEL EH6500 SERIES
ENVIRONMENTAL ENCLOSURE
1.0 WARNINGS
Prior to installation and use of this product, the following
WARNINGS should be observed.
1.
Installation and servicing should only be done by
Qualified Service Personnel and conform to all Local codes.
2.
Unless the unit is specifically marked as a NEMA
Type 3, 3R, 35, 4, 4X, 6 or 6P enclosure, it is designed for Indoor use only and it must not be installed where exposed to rain and moisture.
3.
The product may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.
4.
Only use replacement parts recommended by
Pelco.
5.
After replacement/repair of this unit’s electrical components, conduct a resistance measurement between line and exposed parts to verify the exposed parts have not been connected to line circuitry.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
CAUTION:
TO REDUCE THE RISK OF ELECTRICAL
SHOCK, DO NOT REMOVE COVER. NO
USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
CAUTION:
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
Please thoroughly familiarize yourself with the information in this manual prior to installation and operation.
Pelco Manual C459M-E (1/96) 1
2.0 SCOPE
The information contained within this manual covers the EH6500 Series Environmental Enclosure.
Installation should be in accordance with all applicable local and national electric codes, utilizing approved materials only.
Please thoroughly familiarize yourself with the information in this manual prior to installation and operation.
3.0 DESCRIPTION
The EH6500 Series offers an environmental enclosure designed to accept ENG (Electronic News Gathering) cameras which are used in a variety of applications.
The enclosure is constructed of 5052H32 aluminum and opens from the rear by releasing the two latches.
Opening is assisted by dual gas springs, which securely holds the lid when fully opened. If necessary, the lid can be removed. The forward opening lid allows for maximum accessibility for installation and camera/lens adjustments. An adjustable camera sled has a built-in elevation block that is removable and can be inverted depending on the camera/lens utilized.
The EH6500 Series is available with a full complement of factory and field installed accessories which include a sun shroud, window wiper/defroster, lock kit, and thermal insulation. Heater and blower are standard features.
2
Figure 1. EH6500 Series Enclosure Dimension Drawing
Pelco Manual C459M-E (1/96)
4.0 INSTALLATION
4.1 BLOWER AND HEATER ELECTRICAL CONNECTION (IF APPLICABLE)
The heater and blower assemblies are factory pre-wired for power input and only require connection of power to the terminal block. Refer to Figure 2, 3 or 4 for the proper connections.
80W @ 120VAC
80W @ 120VAC
WHITE
WHITE
WHITE
WHITE
BLUE
.
N.O
N.C.
COM
S1
MOTOR
BLACK
WHITE
4
5
VIOLET
2
1
6
8
10
AC
DIODE
BRIDGE
AC
+
-
37.5W DEFROSTER
120 VAC
WHITE
WHITE
SOLENOID PUMP
FAN
LENS
1 2 3 4 5 6 7
INPUT
VAC INPUT WIRING DIAGRAM
11
12
13
14
15
16
17
8 9 10
18
19
20
21
22
23
24
25
26
27
28
29
30
PCB9000255A
WASHER TRIGGER INPUT LINE
AC HIGH
AC NEUTRAL
GROUND
80W @ 120VAC
WHITE
WHITE
WHITE
80W @ 120VAC
WHITE
37.5W DEFROSTER
120 VAC
WHITE
WHITE
FAN
LENS
1 2 3 4 5 6 7
11
12
13
14
15
16
17
8 9 10
18
19
20
21
22
23
24
25
26
27
28
29
30
PCB9000255A
AC HIGH
AC NEUTRAL
GROUND
Number Function
1
2
3
4
5
6
7
8
9
10
Iris
Zoom
Focus
Lens Common
Manual Iris
Wiper On (Control)
Camera On
AC Input High
AC Input Neutral
Ground
Number Function
11
12
13
14
15
16
17
18
19
20
Defroster
Defroster
Heater #2
Heater #2
Not Used
Heater #1
Heater #1
AC High
AC Neutral
Ground
Number
21
22
23
24
25
26
27
28
29
30
Function
Fan
Not Used
Not Used
Not Used
Fan
Wiper Trigger
Wiper Neutral
Connected to #6
Wiper High
Camera
Figure 2. Wiring Diagram for Blower and Heater, 120V
Pelco Manual C459M-E (1/96) 3
4
80W @ 230VAC
WHITE
WHITE
80W @ 230VAC
WHITE
WHITE
WHITE
37.5W DEFROSTER
120 VAC
WHITE
5 3 21
LENS
1 2 3 4 5 6 7
11
12
13
14
15
16
17
8 9 10
VAC INPUT WIRING DIAGRAM
18
19
20
80W @ 230VAC
WHITE
WHITE
WHITE
80W @ 230VAC
WHITE
WHITE
37.5W DEFROSTER
120 VAC
WHITE
5 3 21
LENS
1 2 3 4 5 6 7
11
12
13
14
15
16
17
8 9 10
18
19
20
AC HIGH
AC NEUTRAL
GROUND
WHITE
VIOLET
4
5
2
1
MOTOR
BLUE
N.O.
N.C.
COM
S1
BLACK
6
8
10
AC
DIODE
BRIDGE
AC
+
-
FAN
FAN
21
22
23
24
25
26
27
28
29
30
PCB9000255A
WIPER TRIGGER INPUT LINE
AC HIGH
AC NEUTRAL
GROUND
21
22
23
24
25
26
27
28
29
30
PCB9000255A
SOLENOID
PUMP
Number
5
6
7
8
9
10
1
2
3
4
Function
Iris
Zoom
Focus
Lens Common
Manual Iris
Wiper On (Control)
Camera On
AC Input High
AC Input Neutral
Ground
15
16
17
18
19
20
11
12
13
14
Number Function
Not used
Defroster
Heater #2
Heater #2
Not Used
Heater #1
Heater #1
AC High
AC Neutral
Ground
Number
25
26
27
28
29
30
21
22
23
24
Function
Fan
Not Used
Not Used
Not Used
Fan
Wiper Trigger
Wiper Neutral
Connected to #6
Wiper High
Camera
Figure 3. Wiring Diagram for Blower and Heater, 230V
Pelco Manual C459M-E (1/96)
37.5W @ 24VAC
37.5W @ 24VAC
WHITE
WHITE
WHITE
WHITE
37.5W DEFROSTER
24VAC
WHITE
WHITE
5 4 3 2 1
LENS
1 2 34 5 6 7
INPUT
8 9 10
11
12
13
14
15
16
17
VAC INPUT WIRING DIAGRAM
18
19
20
37.5W @ 24VAC
WHITE
WHITE
37.5W @ 24VAC
WHITE
WHITE
WHITE
37.5W DEFROSTER
24VAC
WHITE
5 3 2 1
LENS
1 2 3 4 5 6 7
11
12
13
14
15
16
17
8 910
18
19
20
AC HIGH
AC NEUTRAL
GROUND
CAP
DIODE
BRIDGE
BLK
FAN
RED
25
26
27
28
21
22
23
24
29
30
PCB9000255A
AC HIGH
AC NEUTRAL
GROUND
CAP
DIODE
BRIDGE BLK
FAN
RED
25
26
27
28
21
22
23
24
29
30
PCB9000255A
4
5
6
7
1
2
3
8
9
10
Number Function
Iris
Zoom
Focus
Lens Common
Manual Iris
Wiper On (Control)
Camera On
AC Input High
AC Input Neutral
Ground
11
12
13
14
15
16
17
18
19
20
Number Function
Defroster
Defroster
Heater #2
Heater #2
Not Used
Heater #1
Heater #1
AC High
AC Neutral
Ground
Number
27
28
29
30
21
22
23
24
25
26
Function
Not used
Fan
Not used
Fan
Not Used
Not Used
Wiper Neutral
Connected to #6
Wiper High
Camera
Figure 4. Wiring Diagram for Blower and Heater, 24V
Pelco Manual C459M-E (1/96) 5
4.2 INSTALLATION OF CAMERA/LENS
To install the camera/lens, perform the following steps:
1.
Open the lid by releasing the two latches at the rear of the enclosure. The gas springs will securely hold the lid in place when fully opened. If necessary, the lid can be removed.
2.
Remove the camera sled from the rail by loosening the two Phillips head screws and sliding the sled to the rear. Attach the camera/lens with the
1/4-20 Phillips head screws provided.
NOTE: For cameras with low optical center line or using a large diameter lens, remove and invert the camera sled for proper positioning.
3.
Replace the camera/sled assembly onto the rail and slide along the rail to adjust the camera to maximum forward camera position; lock into place by tightening the Phillips head screws.
IMPORTANT: Set the focus for the shortest distance to extend the lens to the maximum length before positioning the camera/lens combinations. This will ensure that the lens has enough clearance and will not come in contact with the window during focusing.
4.
Route the camera cables through the cable entry boot and connect to the camera. Wire the enclosure according to the wiring diagram provided (see
Figure 2). Depending on the size of the cable bundle coming into the enclosure, the cable entry boot can be modified in the field. Horizontally cut the cable entry boot one lip at a time until you have an adequate opening.
NOTE: For shipping purposes the cable entry boot is positioned inside the enclosure. Remove and reinstall the boot as shown.
Conduit knock-outs (1/2"-3/4") have been provided in the bottom of the enclosure. When using conduit, plug the remaining holes with the hole plugs provided.
5.
Replace and/or close the lid and secure the latches.
6.
Attach the enclosure to the appropriate mount or pan and tilt using the instructions provided with the mounting equipment.
6 Pelco Manual C459M-E (1/96)
4.3 ENCLOSURE MOUNTING - PAN/TILT
The EH6500 Series Enclosure can be mounted to a pan/ tilt assembly in addition to a wall or pedestal/ceiling mount.
To include the pan/tilt assembly in your configuration, perform the following steps:
1.
Select the appropriate mount (WM2000 with ST1 strut for wall mounting, PM2000/PM2010 for pedestal mounting) for the application.
NOTE: For maximum stability, use two (2)
ST1 struts.
2.
Select the appropriate pan/tilt for the application.
Considerations must be made as to enclosure options, camera and lens selection, and environmental conditions. All of these will affect the pan/tilt selection.
3.
Secure the mount to a suitable load bearing surface. Use fasteners with a minimum 1/4-inch diameter.
4.
Attach the pan/tilt to the mount. The pan/tilt control connector should be positioned towards the building/mounting location. Note the “front” label on the pan/tilt.
5.
Install the camera/lens according to the instructions in paragraph 4.2 of this manual.
6.
Balance the enclosure/camera/lens load on the tilt table. Adjust the positioning as needed to align the mounting holes. A minimum of two 1/4-20 x 5/8" fasteners must be used. Secure the enclosure to the tilt table.
7.
Make all necessary electrical connections. Be sure to leave an adequate loop of cables between the enclosure and the pan/tilt, and the enclosure and the rigid mount to prevent binding and/or strain on the cables (see Figures 5 and 6).
Figure 5 . Enclosure with Pan/Tilt and WM2000
Wall Mount with ST1 Strut
Pelco Manual C459M-E (1/96)
Figure 6. EH6500 Enclosure with Pan/Tilt and
PM2000 Pedestal/Ceiling Mount
7
4.4 SUN SHROUD ASSEMBLY
INSTALLATION (OPTIONAL)
The sun shroud provides air space between the sun shroud and the enclosure to protect from direct rays of the sun and reduces the internal temperature approximately 10-15
°
F (6
°
-10
°
C).
NOTE: Use the six (6) 10-32 x .375 Phillips head screws and nylon washers from the enclosure assembly.
To install the sun shroud, perform the following steps:
1.
Unlatch the enclosure lid and raise.
2.
Remove the six (6) screws from the enclosure lid
(see Figure 7).
3.
Align the screw holes in the sun shroud and enclosure lid.
4.
Install the screws (and six SPA8467 spacers) as illustrated in Figure 7.
4.5 WW6500 WINDOW WASHER
ASSEMBLY INSTALLATION
(OPTIONAL)
The WW6500 window washer assembly is designed to allow the viewing window to be cleaned by a wiper and cleaning solvent which is pumped from a reservoir.
To install the WW6500 window wiper assembly, perform the following steps.
1.
Open the lid of the enclosure.
2.
Remove the two large hole plugs located in the bottom towards the front of the enclosure.
3.
Remove the four (4) nuts/screws adjacent to the plugs removed above.
4.
Place the WW6500 wiper box up to the front/ bottom of the enclosure and align the four mounting holes of the above item with the four mounting holes in the WW6500 and pull the control wires through the holes opened by item 2 above. Then, using the four screws provided with the WW6500, connect the wiper box to the enclosure body.
5.
Hard wire the purple wire exiting the wiper assembly to the wiper pump control wire.
6.
Connect the white wire exiting the wiper assembly to terminal 27 of the circuit board.
7.
Connect the blue wire exiting the wiper assembly to terminal 28 of the circuit board.
8.
Connect the black wire exiting the wiper assembly to terminal 29 of the circuit board.
9.
Close the lid.
10. Attach the wiper arm assembly to the wiper shaft on the front of the wiper box. The blade should be positioned to the left side of the window. Attach the wiper follower arm to the hex spacer to the left of the wiper shaft.
11. Attach the fluid bottle to the back of the air box on the rear of the enclosure. Connect the fluid tubing.
8
NOTE: ONLY FOUR OF SIX SCREWS ARE
ILLUSTRATED
Figure 7. Sun Shroud Assembly Diagram
Pelco Manual C459M-E (1/96)
5.0 CARE AND MAINTENANCE
Maintenance performed at regularly scheduled intervals will help prolong the operational life and appearance of the equipment.
1.
Clean the window with a mild nonabrasive detergent in water and a soft cloth regularly to help maintain picture clarity.
2.
Clean or replace the fiberglass filter pad in the chin of the enclosure periodically. To replace or clean the filter pad, perform the following steps:
6.0 WW6500 EXPLODED ASSEMBLY DIAGRAM a.
Remove the two Phillips head screw and pull the filter assembly out of the enclosure for access to the filter.
b.
Remove the wire screen and filter pad. Clean the pad with water and mild detergent, dry thoroughly, and reinsert or replace with a new pad. (Replacement pads, part number
EH550010045, are available from Pelco.)
NOTE: FIGURE DOES NOT REPRESENT
CURRENT PUMP STYLE.
Figure 8. WW6500 Exploded View Assembly Diagram
Pelco Manual C459M-E (1/96) 9
7.0 WW6500 MECHANICAL PARTS LIST
Item
28
29
30
31
24
26
17
19
36
37
38
39
32
33
34
35
13
15
11
7
6
4
2
Qty
1
1
2
3
2
1
1
1
2
1
4
4
2
8
4
4
51
1
1
1
1
1
1
Description
Diode, full brdg. rect., 8A 400V
Grommet 3/8" ID FOR 1/2" #2175
Switch
Switch actuator with insulator
UL transformer, PAC00 #14120
Arm, wiper, WW6500
Enclosure, wiper/washer, WW6500
Tubing Vinyl 1/4 ID x 3/8 OD x inch
Tubing, vinyl 1/8 ID x 1/4 OD x inch
Pin dowel, SS 1/4 x .750
Wiper shaft/follower arm assembly
Roller plate
Motor, modified, wiper, 120 VAC
Motor, modified, wiper, 230 VAC
Arm, wiper, follower
NP spacer, 1/4 hex x .500, 4-40 TAP
Screw, 2-56 x 3/4" phil pan SS
Washer, internal star #2 SS
Screw, 4-40 x 3/8" pan phil SS
Washer, lock #4, internal tooth SS
Set screw, 6-32 x 3/16" soc knur black
Screw, 8-32 x 5/8" pan phil SS
Washer, internal star #8 SS
Screw, 10-32 x 1/2" pan phi SS
#10 Internal tooth lockwasher SS
Nut, hex 10-32 SS
Screw, 10-32 x 3/8" pan phil SS
Screw, 10-32 x 1" pan phil SS
Set screw, 10-32 x 3/16" soc knur black
Part Number
DIOPT40F
SWI1SM1
TRF21162.00.0CM
WW650010000
WW65004000COMP
WW6610005
WW6610011
WW661011COMP
WW664009COMP
WW65004028COMP
ZH2-56X.750SPS
ZH2LWSIS
ZH4-40X.375SPP
ZH4LWSIS
ZH6-32X.12SS
ZH8-32X.675SPP
ZH8LWSIS
ZH10-32X.500SPP
ZH10LWSIS
ZH10-32NUTSH
ZH10-32X.375SPP
ZH10-32X1.00SPP
ZH10-32X.1875
10 Pelco Manual C459M-E (1/96)
8.0 MODELS
EH6500-1 Enclosure, Environmental with 120V
Heater and Blower
Same as EH6500-1, except 24V EH6500-2
EH6500-3 Same as EH6500-1, except 230V
FACTORY INSTALLED
WW6500 Window wiper, 120 VAC
WW6500/220 Window wiper, 230 VAC
WD6500 Window defroster, 120 VAC, 75 vA
WD6500/220 Window defroster, 230 VAC
TI6500
LK6500
Thermal insulation
Tamper resistant lock kit for EH6500
Series
FIELD INSTALLED
SS6500 Sun shroud
8.2 RECOMMENDED MOUNTS
WM2000/
AH2000/ST1 Universal wall mount with AH2000 adjustable head and ST1 support strut.
Supports up to 150 lbs (67.5 kg) as long as ST1 strut is used.
PM2000/
AH2000 Universal pedestal mount (24" high) with AH2000 adjustable head. Supports up to 125 lbs (56.25 kg).
NOTE: Fasteners to secure mounts are not supplied. (Minimum 1/4" diameter recommended.)
8.3 RECOMMENDED CABLE SIZE
CAUTION: When a single power source is used for both the camera and accessories, the camera power consumption must be taken into consideration when determining the wire gauge.
The following cable sizes are the minimum recommended for use with the combination of blower/heater/camera:
• 22 Awg to 200 feet (60.96 m)
• 20 Awg to 325 feet (99.06 m)
• 18 Awg to 550 feet (167.64 m)
Pelco Manual C459M-E (1/96)
8.4 POWER REQUIREMENTS FOR
BLOWER, HEATER AND
ACCESSORIES
The blower, heater and defroster require 24 VAC, 120
VAC, or 230 VAC, 50/60 Hz single phase power source.
They use the following wattage when in operation:
• Wiper Assembly: 16.5 watts
9.0 SPECIFICATIONS
ELECTRICAL
Input Voltage: 24 VAC, 120 VAC, or 230 VAC
50/60 Hz
Electrical
Connection:
GENERAL
Cable Entry:
Two (2) 10-position terminal blocks
Two cable entry boots and strain reliefs on bottom rear of enclosure conduit knockouts
0.375-inch (0.953 mm) Lexan Window:
Camera
Mounting: Removable camera sled with built-in elevation block
Maximum
Camera/Lens
Length:
Maximum
Camera/Lens
Width:
29 in. (73.66 cm)
10 in. (25.4 cm)
Maximum
Camera/Lens
Height: 13 in. (33.02 cm)
Construction: Aluminum
Finish:
Dimensions:
Weight:
Polyester powder coat
See Figure 1
42 lbs (18.9 kg)
11
10.0 WARRANTY AND RETURN
INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below:
• Two (2) years on all standard motorized and fixed focal length lenses.
• Two (2) years on Legacy ® , Intercept ® , CM6700/
CM8500/CM9500/CM9750/CM9760 Matrix,
Spectra™, DF5 Series and DF8 Fixed Dome products.
• Two (2) years on WW5700 series window wiper
(excluding wiper blades).
• Two (2) years on cameras.
• Six (6) months on all pan and tilts, scanners or preset lenses used in continuous motion applications
(e.g., preset scan, tour and auto scan modes).
Pelco will warranty all replacement parts and repairs for 90 days from the date of shipment. All goods for warranty work shall be sent freight prepaid to our
Clovis, California facility. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty. Pelco is not liable for any incidental or consequential expenses or liability incurred by the customer as a result of field repair, installation, or any other reason.
The above warranty is in lieu of any other expressed or implied warranty, condition, or guarantee by Pelco of the equipment listed herein. Pelco makes no warranties except for intended use and will not be liable for any loss, damage, or costs arising, whether consequential or incidental, from the use of said merchandise.
This warranty gives you specific legal rights. You may also have additional rights, which are subject to variation from state to state.
If a warranty repair is required, contact Pelco at (800)
289-9100 or (559) 292-1981 for a Repair
Authorization number (RA), and provide the following information:
1.
Model and serial number
2.
Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3.
Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.
Ship freight prepaid to: Pelco
300 West Pontiac Way
Clovis, CA 93612-5699
Method of return shipment shall be the same as method by which the repair item is received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-
9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid.
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Ship freight prepaid to: Pelco
300 West Pontiac Way
Clovis, CA 93612-5699
12 Pelco Manual C459M-E (1/96)
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