Dimplex DS5629 Owner`s manual

Owner’s Manual
Model
DS5629
IMPORTANT SAFETY INFORMATION: Always read this manual first
before attempting to install or use this fireplace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
7208330100R01
Table of Contents
Welcome & Congratulations. . . . . . . . . . . . . . . . . 3
Important Instructions . . . . . . . . . . . . . . . 4
Stove Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Replacement Parts. . . . . . . . . . . . . . . . . . . . . . . . 14
Always use a qualified technician
or service agency to repair
this stove.
! NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
Warning: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of fire,
serious injury, or death.
2
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Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
fireplace from Dimplex, the world leader in electric fireplaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, fire hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your stove.
Model Number
Model
Number
Serial
Number
Serial Number
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at:
OR
 www.dimplex.com/customer_support
For Troubleshooting and Technical Support
 Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial number ready. (See above)
3
Important Instructions
① Read all instructions before using
the Stove.
②
The heater is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 3 feet (0.9m) from
the front of the unit.
CAUTION: High Temperature,
keep electrical cords, drapery, and
other furnishings at least 3FT (.9m)
from the front of the heater and away
from the side and rear.
③ Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
④ Always unplug the Stove when
not in use.
⑤ Do not operate any unit with a
damaged cord or plug, or if the heater
has malfunctioned, or if the Stove
has been dropped or damaged in any
manner. Return heater to authorized
4
service facility for examination,
electrical or mechanical adjustment,
or repair.
⑥ Do not use outdoors.
⑦ The Stove is not intended for
use in bathrooms, laundry areas and
similar indoor locations. Never locate
heater where it may fall into a bathtub
or other water container.
⑧ Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from traffic area
and where it will not be tripped over.
⑨ To disconnect the unit, turn the
controls off, then remove the plug
from the outlet.
⑩ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or fire, or damage to
the heater.
⑪ To prevent a possible fire, do not
block air intake or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.
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Important Instructions
⑫ All electrical heaters have hot
and arching or sparking parts inside.
Do not use in areas where gasoline,
paint, or flammable liquids are used
or stored or where the unit will be
exposed to flammable vapors.
⑬ Do not modify the Stove.
Use it
only as described in this manual. Any
other use not recommended by the
manufacturer may cause fire, electric
shock or injury to persons.
⑭ To reduce the risk of electric
shock, this appliance has a polarized
plug (one blade is wider than the
other). This plug will fit in a polarized
outlet only one way. If the plug does
not fit fully in the outlet, reverse the
plug. If it still does not fit, contact
a qualified electrician to install the
proper outlet. Do not change the
plug in any way. Avoid the use of an
extension cord. Extension cords may
overheat and cause a risk of fire. If
you must use an extension cord, the
cord must be No. 16 AWG minimum
size and rated no less than 1875
watts.
⑮ Do not burn wood or other
materials in the Stove.
⑯ Do not strike the clear door panel.
⑰ Always use a certified electrician
should new circuits or outlets be
required.
⑱ Always use properly grounded,
fused and polarized outlets.
⑲ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the unit.
⑳ When transporting or storing the
unit and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
SAVE THESE Instructions
5
Stove Installation
! NOTE: A 15amp, 120
volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases. A
dedicated circuit will be required
if, after installation, the circuit
breaker trips or fuse blows on a
regular basis when the heater is
operating. Additional appliances
on the same circuit may exceed
the current rating of the circuit
breaker.
Warning: Ensure the power
cord is not installed so that
it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
fire, electric shock or injury to
persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of fire, electric
shock or injury to persons,
always use a licensed electrician.
1. Make sure the units MAIN
ON/OFF switch is switched
OFF (refer to operating instruction section).
2. Plug the unit into a
15Amp/120volt outlet. If the
cord does not reach, you may
use an extension cord rated
for a minimum of 1875 watts.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electric
shock and injury to persons.
6
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Operation
Figure 1
A
B
C
To access the controls go to the
back of the Stove
A. Three position ON/OFF
switch
The switch has two ON positions
marked with “-“ and “=”. The “-“
position is for manual operation.
In this position the built-in remote
control is bypassed. The “=” position is for operating the unit with
the provided remote control.When
in “=” position the unit is operated
with the ON and OFF buttons of
the remote control.
When the switch is in the center
position the unit is off.
B. Heater On/Off Switch
The Heater On/Off Switch supplies power to the heater fan and
the heater element.
C. Heater Thermostat Control
To adjust the temperature to your
individual requirements, turn the
thermostat control clockwise all
the way to turn on the heater.
When the room reached the
desired temperature, turn the
thermostat knob counter clockwise until you hear a click. Leave
in this position to maintain the
room temperature at this setting.
For additional heat, turn clockwise
until you hear the click again and
the heater will turn on. To turn the
heater off, switch the Heater On/
Off switch to the OFF position.
! NOTE: When the heater is
switched ON, the heater fan will
operate. The heater element
may or may not be on, depending
on the thermostat control setting
(See "Heater Thermostat Control")
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
MAIN ON/OFF SWITCH to OFF
and waiting 5 minutes before
7
Operation
switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call Dimplex
North America Limited at 1-800668-6663.
Remote Control (Figure 2)
The fireplace is supplied with an
integrated on/off remote control.
! NOTE: Ensure that the fire-
place 3 position switch is set to
the remote control setting.
Figure 2
OFF
Button
ON
Button
Battery
Cover
To operate, push the ON button
to turn fireplace on, push the OFF
button to turn the fireplace off.
Battery Replacement
To replace the battery:
1. Slide battery cover open on
the hand held transmitter.
2. Correctly install one 12 volt
(A23) battery in the battery
holder.
3. Close the batter cover.
8
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Maintenance
arning:Disconnect power
W
before attempting any maintenance or cleaning to reduce
the risk of fire, electric shock
or damage to persons.
Light Bulb Replacement
Allow at least 5 minutes for light
bulbs to cool off before touching
bulbs to avoid accidental burning
of skin.
Light bulbs need to be replaced
when you notice a dark section of
the flame or when the clarity and
detail of the log exterior disappears. There are two bulbs under
the log set which generate the
flames and embers.
Tool Requirements
Phillips screw driver
Helpful Hints
It is a good idea to replace all
light bulbs at one time if they are
close to the end of their rated life.
Group replacement will reduce
the number of times you need
to open the unit to replace light
bulbs.
Upper Light Bulb Requirements
Quantity of 1 clear chandelier or
candelabra bulbs with an E-12
(small) socket base, 7 watt rating.
Upper Bulb Replacement
1. Open door by pulling the
handle.
2. Locate the upper bulb bracket.
3. Bend light retainer bracket
down.
4. Locate and remove the light
bulb.
5. Insert new bulb.
6. Bend light retainer bracket
back into its original position.
7. Close the door.
Lower Light Bulb Requirements
Quantity of 2 clear chandelier or
candelabra bulbs with an E-12
(small) socket base, 60 watt rating.
Lower Bulb Replacement
1. Open door by pulling the
handle.
2. Remove the screw from the
logset located in the center
of the emberbed and remove
the logset from the unit.
3. Locate and examine the bulbs
to determine which bulb(s)
required replacement.
4. Locate and remove the light
bulb(s).
9
Maintenance
5. Insert new bulb(s).
6. Install the logset into the unit,
pushing firmly against the
glass. Replace the logset retaining screw into the ember
bed.
7. Close the door.
Glass Cleaning
The clear door is cleaned in the
factory during the assembly operation. During shipment, installation, handling, etc., the clear
door may collect dust particles,
these can be removed by dusting
lightly with a clean dry cloth.
To remove fingerprints or other
marks, the clear door can be
cleaned with a damp cloth. The
clear door should be completely
dried with a lint free cloth to
prevent water spots. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
clear door surface.
10 Plastic Door Cleaning
To remove fingerprints or other
marks, the clear door can be
cleaned with a damp cloth. The
clear door should be completely
dried with a lint free cloth to
prevent water spots. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
clear door surface.
Stove Surface Cleaning
Use warm water only to clean
painted surfaces of the Compact Stove. Do not use abrasive
cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other servicing.
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Warranty
ONE YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to your
newly purchased Dimplex electric
stove. This limited warranty applies only to purchases made in any
province of Canada except for Yukon
Territory, Nunavut, or Northwest Territories or in any of the 50 States of
the USA (and the District of Columbia) except for Hawaii and Alaska.
This limited warranty applies to the
original purchaser of the product only
and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this
limited warranty and are the sole
responsibility of the owner/purchaser.
Products purchased in Yukon Territory, Nunavut, Northwest Territories,
Hawaii, or Alaska are not covered
by this limited warranty. Products
purchased in these States, provinces, or territories are sold AS IS
without warranty or condition of any
kind (including, without limitation,
any implied warranties or conditions
of merchantability or fitness for a
particular purpose) and the entire risk
of as to the quality and performance
of the products is with the purchaser,
and in the event of a defect the purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and
for how long
Products covered by this limited warranty have been tested and inspected
prior to shipment and, subject to the
provisions of this warranty, Dimplex
warrants such products to be free
from defects in material and workmanship for a period of 12 months
from the date of the first purchase of
such product.
The limited 12 month warranty period
also applies to any implied warranties
that may exist under applicable law.
Some jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not
apply to the purchaser.
What this limited warranty does not
cover
This limited warranty does not apply
to products that have been repaired
(except by Dimplex or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting
from misuse, abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect power source.
What you must do to get service
under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service
by contacting Dimplex at 1-888-DIM11
Warranty
PLEX (1-888-346-7539), or 1367
Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof
of purchase, catalogue/model and serial numbers available when calling.
Limited warranty service requires a
proof of purchase of the product.
part) to and from the authorized
dealer's or service agent's place
of business.
•
This limited warranty does not
entitle the purchaser to on-site
or in-home services. On-site
or in-home services may be
performed at the purchaser's
specific request and expense at
Dimplex’s then-current rates for
such services.
•
Dimplex will not be responsible
for, and the limited warranty
services shall not include, any
expense incurred for installation
or removal of the product or part
(or any replacement product or
part) or any labour or transportation costs. Such costs shall be
the purchaser’s responsibility.
What Dimplex will do in the event of
a defect
In the event a product or part covered
by this limited warranty is proven to
be defective in material or workmanship during the 12 month limited warranty period you have the following
rights:
•
Dimplex will in its sole discretion either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is
not commercially practicable or
cannot be timely made, Dimplex
may, in lieu of repair or replacement, choose to refund the
purchase price for such product
or part.
•
Limited warranty service will be
performed solely by dealers or
service agents of Dimplex authorized to provide limited warranty
services.
•
The purchaser is responsible for
removal and transportation of
such product or part (and any repaired or replacement product or
12 What Dimplex and its dealers and
service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR
ITS DIRECTORS, OFFICERS, OR
AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT,
OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN
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Warranty
IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR
DAMAGES, OR IF SUCH LOSSES,
COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT
WILL DIMPLEX, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you
specific legal rights, and you may
also have other rights which vary
from jurisdiction to jurisdiction. The
provisions of the United Nations Convention on Contracts for the Sale of
Goods shall not apply to this limited
warranty or the sale of products covered by this limited warranty.
13
Replacement Parts
Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2300270100RP
Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000210200RP
Blower. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2200490700RP
Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2300150100RP
Switch (3 Position). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800071100RP
Switch On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800070200RP
Flame Rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900080600RP
Strain Relief Bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8500000400RP
Log Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438780100RP
Lampholder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4200121000RP
Cord Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100040900RP
Terminal Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4000070100RP
Capacitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2300030100RP
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900630100RP
Control Knob. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8800000300RP
Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438740159RP
Foot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438730159RP
Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370500RP
Reciever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
© 2011 Dimplex North America Limited
14 www.dimplex.com