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CASTILE & SANTA FE PELLET STOVE

Owner’s Manual

Installation and Operation

Models:

CASTILE-CE-MBK

SANTAFE-CE-MBK

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

• Read, understand and follow these instructions for safe installation and operation.

• Leave this manual with party responsible for use and operation.

T

WARNING

Please read this entire manual before installation and use of this pellet fuel-burning room heater.

Failure to follow these instructions could result in property damage, bodily injury or even death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Do not overfire - If any external part starts to glow, you are overfiring. Reduce feed rate.

Overfiring will void your warranty.

• Comply with all minimum clearances to combustibles as specified. Failure to comply may cause house fire.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as fireplace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable materials.

• Keep clothing, furniture, draperies and other flammable materials away.

CAUTION CAUTION

Fuel Type: Wood Pellets, less than 38mm in length,

6mm to 8mm in diameter.

Burning of any other type of fuel voids your warranty.

www.quadrafire.com

Check building codes prior to installation.

• All local regulations, including those referring to national and

European standards need to be complied with when installing the appliance.

• Consult local fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits.

August 19, 2011

7068-112

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Castile & Santa Fe CE Pellet Stove

Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durability, and performance.

This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we make products that will satisfy your needs. Our Research and Development facility then employs the world’s most advanced technology to achieve the optimum operation of our stoves, inserts and fireplaces. And yet we are old-fashioned when it comes to craftsmanship. Each unit is meticulously fabricated and surfaces are hand-finished for lasting beauty and enjoyment. Our pledge to quality is completed as each model undergoes a quality control inspection.

We wish you and your family many years of enjoyment in the warmth and comfort of your hearth appliance. Thank you for choosing Quadra-Fire.

NOTE: Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction over restrictions, installation inspection and permits.

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EN 14785 - 2006 1445 North Highway - Colville, WA 99114 - USA

SANTA FE CE PELLET STOVE

Nominal heat output:

Nominaal vermogen:

Max: 6,3 kW

Min: 3,0 kW

Max: 0,003%

Min: 0,030%

Des émissions de CO (à 13% O2):

CO-uitstoot (bij 13% O2):

Efficiency:

Efficacité:

Efficiëntie:

Flue gas temperature:

Rookgastemperatuur:

Max: 75.1%

Min: 75,0%

161°C

Max approvisionnement électrique:

Max elektrische voeding:

Rated Voltage:

Nominale spanning:

470 W

230 V - 50 Hz

Distance de dégagement de sécurité (retour):

Veiligheidsafstand afstand (terug):

Safety clearance distance (side):

Veiligheidsafstand afstand (zijde):

50 mm

160 mm

Use only recommended fuels. Utilisez uniquement des combustibles recommandés. Gebruik alleen aanbevolen brandstoffen.

Read and follow the operating instructions! Lisez et suivez les instructions d'utilisation! Lees en volg de gebruiksaanwijzing!

SERIAL NO. / NUMÉRO DE SÉRIE / SERIENUMMER

007030

2011 2012 2013 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

7068-111

EN 14785 - 2006 1445 North Highway - Colville, WA 99114 - USA

CASTILE CE PELLET STOVE

Nominal heat output:

Nominaal vermogen:

Max: 7,3 kW

Min: 3,0 kW

Max: 0,003%

Min: 0,030%

Des émissions de CO (à 13% O2):

CO-uitstoot (bij 13% O2):

Efficiency:

Efficacité:

Efficiëntie:

Flue gas temperature:

Rookgastemperatuur:

Max: 75,1%

Min: 75,0%

161°C

Max approvisionnement électrique:

Max elektrische voeding:

Rated Voltage:

Nominale spanning:

470 W

230 V - 50 Hz

Distance de dégagement de sécurité (retour):

Veiligheidsafstand afstand (terug):

Safety clearance distance (side):

Veiligheidsafstand afstand (zijde):

50 mm

160 mm

Use only recommended fuels. Utilisez uniquement des combustibles recommandés. Gebruik alleen aanbevolen brandstoffen.

Read and follow the operating instructions! Lisez et suivez les instructions d'utilisation! Lees en volg de gebruiksaanwijzing!

SERIAL NO. / NUMÉRO DE SÉRIE / SERIENUMMER

007028

2011 2012 2013 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

7070-100

7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the appliance or to property.

TABLE OF CONTENTS

Congratulations ...............................................................2

Sample of Safety/Serial Numer Label .............................2

Safety Alert Key ...............................................................3

Limited Warranty .............................................................4-5

Section 1: Listing and Code Approvals

A. Appliance Certifications.....................................6

B. Glass Specifications ..........................................6

C. Electrical Rating ................................................6

D. Specifications ....................................................6

User’s Guide

Section 2: Operating Instructions

A. Fire Safety .........................................................7-8

B. Combustible/Non-Combustible Material............8

C. Fuel Material & Fuel Storage ............................8

D. General Operation Information..........................9

E. Before Your First Fire ........................................9

F. Filling the Hopper with Fuel...............................9

G. Starting Your First Fire ......................................9-10

H. Fire Characteristics ...........................................10

I. Flame Height Adjustment (Feed Rate)..............10

J. Ignition Cycles ...................................................10

K. Clear Space ......................................................10

Section 3: Maintaining & Servicing Appliance

A. Proper Shutdown Procedures ...........................11

B. Quick Reference Maintenance Chart ................11

C. General Maintenance & Cleaning .....................11-14

D. High Ash Fuel Content Maintenance ................15

Section 4: Troubleshooting for Homeowner

A. Frequently Asked Questions .............................16

Installer’s Guide

Section 5: Getting Started

A. Design, Installation & Location

Considerations and Floor Support ....................17

B. Thermostat Location .........................................18

C. Tools & Supplies Needed..................................18

D. Inspect Appliance and Components .................18

E. Pre-Burn Checklist ............................................18

Section 6: Dimensions & Clearances

A. Appliance Dimensions.......................................19

B. Clearance to Combustibles ...............................20

C. Hearth Protection .............................................21

Section 7: Vent Information

A. Venting Termination Requirements...................22

B. Avoiding Smoke and Odors ..............................22-23

C. Negative Pressure.............................................23

D. Draft ..................................................................23

E. Chimney & Exhaust Connection .......................24

F. Pellet Venting Charts ........................................25

Section 8: Venting Systems

A. Alcove ...............................................................26

B. Vertical - Interior ................................................27

C. Through the Wall & Vertical - External ..............27

D. Vertical Into Existing Class A Chimney ..............27

E. Masonry ............................................................28

F. Alternate Masonry .............................................28

G. Through the Wall ...............................................

29

Section 9: Appliance Set-Up

A. Outside Air Installation ......................................30

B. Log Set Placement (Optional) ...........................31

C. Thermostat Installation ......................................31

Contact Information .........................................................32

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Castile & Santa Fe CE Pellet Stove

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Castile & Santa Fe CE Pellet Stove

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Castile & Santa Fe CE Pellet Stove

1

Listing and Code Approvals

A. Appliance Certification

Model

Type

Santa Fe or Castile Pellet Appliance

Residential Space heating appliance fired by wood pellets

Standard EN 14785:2006

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

United States

2011

B. Glass Specifications

This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass.

D. Specifications

Distance to Adjacent Combustion Materials:

Standoff to Rear: 50mm

Standoff to Side: 160mm

CO Concentration at 13% Max: 0.003

Min: 0.030

Flue Gas Temperature:

*Thermal Output:

Energy Efficiency:

Heating Capacity:

Hopper Capacity:

Fuels:

Shipping Weight:

161 o C

Max: 6.3 kW

Min: 3.0 kW

Max: 75.1%

Min: 75.0%

220m 2 to 350m 2

18 kg

Wood Pellets, less than

38mm in length, 6mm to

8mm in diameter

109 kg, add 18 kg when the hopper is full

*Thermal output will vary, depending on the type of fuel you use in your appliance. Consult your Quadra-Fire dealer for best results.

C. Electrical Rating

230 VAC, 50 Hz, Start 2.80 Amps, Run 0.80 Amps

NOTE: Some generator or battery back-up systems may not be compatable with the micro-processor electronics on this appliance. Please consult the power supply manufacturer for compatable systems.

NOTICE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their specifications and/or price without notice.

WARNING! Risk of Fire! Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the above actions.

DO NOT:

• Install or operate damaged appliance

• Modify appliance

• Use as an incinerator or any other different way from which it was conceived

• Install other than as instructed by Hearth & Home

Technologies

• Operate the appliance without fully assembling all components

• Overfire

• Install any component not approved by Hearth &

Home Technologies

• Install parts or components not Listed or approved.

Page 6

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.

For assistance or additional information, consult a qualified installer, service agency or your dealer.

Quadra-Fire is a registered trademark of Hearth &

Home Technologies

7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

User’s Guide

2

Operating Instructions

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as appliance.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable materials.

• Keep clothing, furniture, draperies and other flammable materials away.

WARNING! Do not operate appliance before reading and understanding the operating instructions in the Owner’s

Manual. Failure to operate appliance according to operating instructions could cause fire or injury.

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Castile & Santa Fe CE Pellet Stove

A. Fire Safety

To provide reasonable fire safety, the following should be given serious consideration:

• Install at least one smoke detector and CO floor of your home.

monitor on each

• Locate detectors away from the heating appliance and close to the sleeping areas.

• Follow the detector’s manufacturer’s placement and installation instructions and maintain regularly.

• Conveniently locate a fire extinguisher to contend with small fires.

• In the event of a hopper fire:

• Evacute the house immediately.

• Notify fire department.

B. Combustible/Non-Combustible Materials

• Combustible Material

Material made of or surfaced with wood, compressed paper, plant fibers, plastics, or any material capable of igniting and burning, whether flame-proofed or not, plastered or unplastered.

• Non-combustible Material

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, slate, glass or plasters, or any combination thereof.

• Firestop Non-combustible Sealant Material

Sealants which will not ignite and burn.

Clinkers

Minerals and other non-combustible materials such as sand will turn into a hard, glass-like substance called a clinker when heated in the firepot.

Trees from different areas will vary in mineral content. That is why some fuels produce more clinkers than others.

Moisture

Always burn dry fuel. Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance, robbing heat from your home. Damp pellet fuel can clog the feed system.

Size

• Pellets are either 6 or 8mm in diameter

• Length should be no more that 38mm

• Pellet lengths can vary from lot to lot from the same manufacturer

• Due to length variations, the flame height (feed rate) may need adjusting occasionally. See page 10 for instructions.

Performance

• Higher ash content requires the ash drawer to be emptied more frequently

• Hardwoods require more air to burn properly

• Premium wood pellets produce the highest heat output.

• Burning pellets longer than 38mm can cause an inconsistent fuel feed rate and/or missed ignitions.

CAUTION! Tested and approved for wood pellets. Burning of any other type of fuel voids your warranty.

C. Fuel Material and Fuel Storage

Pellet fuel quality can greatly fluctuate. We recommend that you buy fuel in multi-ton lots whenever possible. However, we do recommend trying various brands before purchasing multi-ton lots to ensure your satisfaction.

Fuel Material

• Made from sawdust or wood by-products

• Depending on the source material it may have a high or low ash content.

Higher Ash Content Material

• Hardwoods with a high mineral content

• Fuel that contains bark

• Standard grade pellets and high ash pellets

Lower Ash Content Material

• Softwoods

• Fuels with low mineral content

• Premium grade pellets

CAUTION! Do not b urn fuel that contains an additive;

(such as soybean oil).

• May cause hopper fires

• Damage to product may result

Storage

• Wood pellets should be left in their original sealed bag until using to prevent moisture absorption.

• Do not store any pellet fuel within the clearance requirements or in an area that would hinder routine cleaning and maintenance.

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D. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the thermostat calls for heat, your appliance will automatically light and deliver heat. When the room is up to temperature and the thermostat is satisfied, the red call light will go off and the appliance will shut down.

2. Heat Output Controls

This appliance is equipped with a heat output control switch that has three settings or burn rates; low, medium and high.

The appliance will turn on and off as the thermostat demands.

When the thermostat calls for heat, the appliance will start up at the burn rate for which it is set. If the appliance is set at one of the lower settings, it will run quieter but take longer to heat up an area than if it were set at a higher burn rate.

Regardless of the burn rate, when the area is warm enough to satisfy the thermostat, the appliance will shut off.

Heat Output Switch

High

Med

Low

E. Before Your First Fire

1. First, make sure your appliance has been properly installed and that all safety requirements have been met.

Pay particular attention to the fire protection, venting and thermostat installation instructions.

2. Double check that the ash drawer and firebox are empty!

3. Close the front door.

IMPORTANT DETAIL: The tip of the thermocouple must be in contact with the inside end of the thermocouple cover or missed ignitions can occur.

F. Filling the Hopper with Fuel

1. Open the hopper lid and pull the lid towards you. The lid can now serve as a shelf to support the bag of fuel.

2. Do not over fill the hopper. The lid must be completely closed to maintain proper vacuum and for the feed motor to operate. An error message will appear on the wall control if the lid is not properly closed.

3. Remove any sawdust or fuel from the lid gasket after refilling hopper.

4. Do not leave any part of the fuel bag on the appliance after refilling hopper.

5. Store fuel away from the appliance to maintain proper safe air clearance to combustibles.

Reset

Button

Reset Button

Figure 9.1

WARNING

Fire Hazard.

Keep combustible materials, gasoline and other flammable vapors and liquids clear of appliance.

• Do NOT store flammable materials in the appliance’s vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL,

KEROSENE, CHARCOAL LIGHTER FLUID OR

SIMILAR LIQUIDS TO START OR “FRESHEN UP” A

FIRE IN THIS HEATER.

• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS

SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.

• DO NOT USE CHEMICALS OF FLUIDS TO START

THE FIRE.

• Keep all such liquids well away from the heater while it is in use.

• Combustible materials may ignite.

G. Starting Your First Fire

1. A thermostat is required for proper operation of this appliance. At this time, fill the hopper with pellets, set the thermostat to its lowest setting. Plug the power cord into nearby outlet.

2. The exhaust blower will stay on for approximately 18 minutes even though the thermostat is not calling for heat. This is normal.

3. Locate the heat output control switch mounted on the back of the appliance in the upper right corner. Figure

9.1. Turn it to the “high” setting by pushing the top of the control switch in and then adjust the thermostat to its highest setting. Remove the right side panel and the red call light located to the left of the control box will be on.

Figure 10.1. This indicates the thermostat is calling for heat.

4. The fuel feed system and the igniter should now be on.

5. For your first fire it will be necessary to press the reset button once approximately 2 minutes after start up and again in 5 minutes. This will fill the feed system and allow the appliance to begin dropping pellets. The appliance will continue to run as long as the thermostat is calling for heat.

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6. Once the appliance has ignited, let it burn for approximately

15 minutes, then set the thermostat to the desired room temperature. Adjust the heat output control switch to the desired setting.

Red Call Light

Figure 10.1

1. At the beginning of each ignition cycle, it is normal to see some smoke in the firebox. The smoke will stop once the fire starts.

2. The convection blower will automatically turn on after your appliance has been burning for approximately 10 minutes.

This blower transfers heat from your appliance into the room, and will continue to run after the thermostat has stopped calling for heat until the appliance has cooled down.

3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will be on. Figure 10.1. To restart it, fill the hopper and press the reset button. See Figure 9.1 on page 9. When you press the reset button the red call light will go out. Release the button and the light will come back on. You should see a fire shortly. If not, follow the instructions on page 9 of

“Starting Your First Fire”.

H. Fire Characteristics

A properly adjusted fire with the heat output control switch set on “high” has a short active flame pattern that extends out of the firepot approximately 102mm. If the fire has tall flames with black tails and seems somewhat lazy, the feed rate will need to be reduced. This is done by sliding the fuel adjustment control rod down, which will reduce the feed. If the fire is not 102mm tall, slide the fuel adjustment control rod up to increase the feed. A medium and low setting will give a shorter flame. The flame will rise and fall somewhat.

This is normal.

I. Feed Rate Adjustment Instructions

The feed adjustment control rod is factory set, and should be adequate for most fuels. However, if the flame height is too high or too low, you will need to adjust the feed rate. Wait until the appliance has been burning for 15 minutes before making your adjustments and allow 15 minutes for feed adjustment to take effect.

Castile & Santa Fe CE Pellet Stove

J. Iginition Cycles

K. Clear Space

WARNING

Fire Risk

Do NOT operate appliance:

• With appliance door open.

• Firepot floor open.

• Cleaning slide plates open.

Do NOT store fuel:

• Closer than required clearances to combustibles to appliance

• Within space required for loading or ash removal.

WARNING! RISK OF FIRE! Do NOT place combustible objects in front of the appliance. High temperatures may ignite clothing, furniture or draperies. Maintain a minimum clearance of 914mm in front of appliance.

1. Loosen the set screw 1/4 to 1/2 turn during set-up of appliance. This will allow movement of the feed adjustment control rod. Do not re-tighten set screw.

2. Loosen the wing nut.

3. Adjust the feed adjustment control rod upward towards the

"+" symbol to increase the feed rate and flame height or down towards the "-" symbol, to decrease the feed rate and flame height. Figure 10.2.

4. Re-tighten the wing nut.

Mantel: Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects.

NOTICE: Clearances may only be reduced by means ap- proved by the regulatory authority having jurisdiction.

Feed Adjustment Control Rod

Figure 10.2

Page 10

Wing Nut

Set Screw

WARNING! RISK OF FIRE! Keep combustible materials, gasoline and other flammable vapors and liquids clear of appliance.

• Do NOT store flammable materials in the appliance’s vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter fluid or similar liquids to start or “freshen up” a fire in this heater.

Keep all such liquids well away from the heater while it is in use as combustible materials may ignite.

7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

3

Maintaining & Servicing Your Appliance

A. Proper Shutdown Procedure

C. General Maintenance

1. Types of Fuel

CAUTION

Depending on the type of fuel you are burning will dictate how often you have to clean your firepot.

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing.

If the fuel you are burning has a high dirt or ash content it may be necessary to clean the firepot more than once a day.

• Smoke spillage into room can occur if appliance is not cool before unplugging.

Dirty fuel will cause clinkers to form in the firepot. A clinker is formed when dirt, ash or a non-burnable substance is heated to 1093°C and becomes glass-like. See page 16 in this section for more details on fuels with high ash content.

• Risk of shock if appliance not unplugged before servicing appliance.

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Follow the detailed instructions found in this section for each step listed as referenced in the

chart below.

Clinker

B. Quick Reference Maintenance Chart

Ash Pan

Cleaning or Inspection Frequency

Every 5 bags of fuel or more frequently depending on the fuel type or ash build-up

Ash Removal from Firebox

Beneath Heat Exchanger

Blower, Combustion (Exhaust)

Every 5 bags or more frequently depending on the fuel type or ash build-up

Every 1 ton of fuel

More frequently depending on the fuel type

Blower, Convection

Door Latch Inspection

Exhaust Path

Prior to heating season

25 bags or more frequently depending on ash build-up

Firebox - Prepare for Non-Burn Season At end of heating season

Firepot - Burning pellets - hardwood

Firepot - Burning pellets - softwood

Glass

25 bags or more frequently depending on operating environment.

Every 3 bags

Every 5 bags

When clear view of firepot becomes obscure

Heat Exchanger & Drop Tube

Hopper

Top Vent Adapter

Venting System

Every 15 bags

Every 50 bags of fuel or when changing fuel types

More frequently depending on the fuel type or ash build-up

More frequently depending on the fuel type

OR

OR

OR

OR

OR

OR

OR

OR

OR

OR

OR

OR

OR

OR

Figure `12.1 - Clinker

OR

Daily Weekly Monthly Yearly

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the recommended interval or you see soot coming from the vent. Not properly cleaning your appliance on a regular basis will void your warranty.

August 19, 2011 7068-112 Page 11

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Castile & Santa Fe CE Pellet Stove

2. Cleaning Firepot with Cleaning Rod & Firepot

Clean-Out Tool

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and cool and the exhaust blower off. If you are just cleaning the firepot, there is no need to unplug the appliance.

b. Pull firepot cleaning rod OUT a couple of times to help shake debris loose. If rod is hard to pull, it may be necessary to use your firepot clean-out tool to chip away material that has built up on the bottom plate of the firepot and to push out any clinkers. Larger clinkers may have to be removed from the top of the firepot.

c. The firepot floor plate must be fully closed when finished.

WARNING

Fire Risk

• NEVER pull firepot cleaning rod or cleaning slide plates out when appliance is operating.

• The cleaning slide plates must be fully

CLOSED when appliance is operating.

•. Hot pellets may fall into ashpan and start a fire or mis-starts due to lack of vacuum.

4. Cleaning Ash Pan/Drawer

• Frequency: Every 5 bags or weekly or more frequently depending on ash build-up.

• By: Homeowner

Locate the ash pan/drawer underneath the firepot. Open the bottom ash door and slide the ash pan straight out.

Empty into a non-combustible container and re-install ash pan/drawer. See Disposal of Ashes.

5. Disposal of Ashes

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes should be placed on a non-combustible floor or on the ground, well away from all combustible materials, pending final disposal.

If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container with tight fitting lid.

• Ashes should be retained in closed container until all cinders have thoroughly cooled.

3. Ash Removal from Firebox

• Frequency: Weekly or every 5 bags or more frequently depending on ash build-up.

• By: Homeowner

a. There must not be any hot ashes in the firebox during cleaning so allow the appliance to completely cool.

The firebox ash should be removed every time the exhaust path is cleaned. Frequent cleaning of the ash in the firebox will help slow down the build-up of ash in the exhaust blower and vent system.

b. Plug in your appliance, if unplugged, and turn the thermostat on and immediatley shut it off to start the exhaust blower on its cycle time. It will pull fly ash out the exhaust instead of into the room.

c. Open cast hinged face. Directly underneath the firebox door and to the left and right of the firepot are 2 cleaning slide plates with finger holes. Pull both slide plates out and then open the glass door. Sweep the remaining ash from the firebox into the 2 open holes. A paint brush works well for this. Close slide plates.

d. This ash is deposited in the same ash pan as the firepot debris. The ash pan should be emptied every time you clean the firebox. Remember to place the ash and debris into a metal or noncombustible container.

e. The 2 cleaning slide plates must be fully closed when cleaning is complete. See Disposal of Ashes.

6. Cleaning Beneath Heat Exchanger

• Frequency: Monthly or after burning 1 ton of fuel

• By: Homeowner a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off b. A more thorough cleaning is needed to remove the excess ash that is left behind from the use of the cleaning rods for the heat exchanger tubes. c. The ash will be resting on the back of the baffle. This will require removing the cast baffle.

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7. Cleaning Heat Exchanger Chambers & Drop Tube

• Frequency: Weekly or every 15 bags or more fre quently depending on ash build-up

• By: Homeowner

WARNING

Heat exchanger cleaning rods may be warm to the touch. For safety purposes wear gloves.

Do not pull heat exchanger cleaning rods while appliance is operating.

Push cleaning rods IN when done, DO NOT leave cleaning rods OUT. Injury can occur.

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9. Cleaning the Exhaust Path

• Frequency: Every 25 bags or monthly or more fre quently depending on ash build-up.

• By: Homeowner

a. Appliance must be completely cool.

b. Open cast hinge face. Remove baffle and right brick and thoroughly vacuum the area and continue throughout the rest of the firebox.

c. Replace right brick and baffle and close cast hinge face.

The amount of ash buildup in the firepot will be a good guide to determine how often you should clean the heat exchangers.

a. Allow the appliance to completely cool down before pulling the cleaning rods.

Turn the thermostat on and then immediately off to start the exhaust blower on its cycle time. It will pull fly ash out the exhaust instead of into the room.

b. Locate the 2 exposed rods directly underneath the heat exchanger tubes. Figure 14.1.

c. To clean, pull the rods straight out until it stops, approximately 203mm. Slide the rods OUT and IN a couple of times.

Figure 14.1

10 Heat Exchanger Tubes

Cleaning

Rods

Figure 14.2

Vacuum inside

Exhaust Venting

10. Cleaning the Hopper

• Frequency: Monthly or after burning 50 bags of fuel

• By: Homeowner

After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up.

A combination of sawdust and pellets on the auger reduces the amount of fuel supply to the firepot. This can result in nuisance shutdowns and mis-starts.

a. The appliance must be in complete shutdown.

Allow the appliance to completely cool down.

b. Empty the hopper of any remaining pellets.

c. Vacuum the hopper and feed tube.

8. Door Latch Inspection

• Frequency: Prior to heating season or monthly during heating season

• By: Homeowner

The door latch is non-adjustable but the gasketing between the glass and firebox should be inspected periodically to make sure there is a good seal.

NOTE: Hearth & Home Technologies recommends to use a heavy duty vacuum cleaner specifically designed for solid fuel appliance cleaning.

August 19, 2011 7068-112 Page 13

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Castile & Santa Fe CE Pellet Stove

11. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System.

• Frequency: Yearly or more frequently depending on ash build-up.

• By: Qualified Service Technician/Homeowner

Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off.

The products of combustion will contain small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases.

At start-up if there is incomplete combustion, or if there is a shutdown or incorrect operation of the appliance it will lead to some soot formation. This will collect in the exhaust venting system.

The venting (chimney) system may need to be cleaned at least once a year or more often depending upon the quality of your fuel or if there is a lot of horizontal pipe sections.

Ash will build up more quickly in the horizontal sections.

12. Cleaning the Glass

• Frequency: When clear view of the firepot becomes obscure

• By: Homeowner

a. Appliance must be completely cool before cleaning glass.

b. Vacuum fly ash from glass and door rope.

c. Use a damp paper towel or any non-abrasive glass cleaner. Wipe off with dry towel.

13. Cleaning Exhaust Blower - Requires No Lubrication

• Frequency: Yearly or as needed

• By: Qualified Service Technician

• Task: Contact your local dealer

14. Cleaning Convection Blower - Requires No

Lubrication

• Frequency: Yearly or every 25 bags or more fre quently depending on operating environment

• By: Qualified Service Technician

• Task: Contact your local dealer.

15. Cleaning the Top Vent Adapter a. The appliance must be in complete shutdown and the exhaust blower should be off. Allow the appliance to completely cool down.

b. Open the clean out cover. Figure 15.1.

c. Sweep out any ash build-up.

NOTE: Hearth & Home Technologies recommends to use a heavy duty vacuum cleaner specifically designed for solid fuel appliance cleaning.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Refer to maintenance instructions.

WARNING

Handle glass with care.

• Inspect the gasket to ensure it is undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass assembly removed.

• Do NOT operate with glass cracked, broken or scratched.

Page 14 7068-112

Clean-Out Cover

Clean-Out Cover

Figure 15.1

16. Preparing Firebox for Non-Burn Season

• Frequency: Yearly at the end of the heating season

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off.

b. Remove all ash from the firebox and vacuum thoroughly.

c. Paint all exposed steel, including cast-iron.

• Use the Touch-Up paint supplied with the appliance; or;

• Purchase paint from your local dealer.

• Must use a high-temperature paint made specificially for heating appliances.

August 19, 2011

Castile & Santa Fe CE Pellet Stove

D. High Ash Fuel Content Maintenance

• Frequency: As needed

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create conditions that make the firepot fill quickly with ashes and clinkers.

This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking, sooting and possible hopper fires. Figure 16.1 shows an example where the firepot overfills, pellets back up into the feed tube and ash has accumulated in the firebox.

An inefficient and non-economical method of burning of fuel caused by poor quality pellet fuel is shown in Figure 16.2.

The correct flame size when good quality, premium pellet fuel is burned is shown in Figure 16.3.

If the ash buildup exceeds the half way point in the firepot

IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

Firepot Overfills

Ash Build Up in Firebox

Figure 16.1

Incorrect

WARNING

Fire Risk.

• High ash fuels, or lack of maintenance, can cause the firepot to overfill. Follow proper shutdown procedure if ash buildup exceeds half way point in firepot.

• Failure to do so could result in smoking, sooting and possible hopper fires.

Pellets Back Up

In Feed Tube

Tall, Lazy Flame, Orange in Color

Figure 16.2

R

Correct

August 19, 2011 7068-112

Correct Flame Size, Yellow/White in Color

Figure 16.3

Page 15

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Castile & Santa Fe CE Pellet Stove

4

Troubleshooting for Homeowner

A. Frequently Asked Questions

1. Metallic noise.

ISSUES

2. White ash buildup on glass.

SOLUTIONS

1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance.

2. This is normal. Clean the glass using any non-abrasive glass cleaner.

3. Glass has buildup of black soot

4. Glass has turned dirty.

3. Excessive build-up of ash. See solution #4. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent cleaning of the glass is required.

3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent cleaning of the glass is required.

5. Fire has tall flames with black tails and is lazy.

4. The feed rate needs to be reduced or the firepot needs cleaning. Heat exchanger or exhaust blower needs cleaning.

6. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at start-up and not enough air. Close down feed rate 1/4

(6mm) inch at a time until this no longer happens.

6. Large flame at start-up.

6. This is normal. Flame will settle down once the fire is established.

NOTICE:

Odors and vapors are released during initial operation due to the curing of high temperature paint. Open windows for air circulation. Odors may be irritating to sensitive individuals.

Page 16 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

5

Getting Started

Installer’s Guide

A. Design, Installation & Location Considerations

Since pellet exhaust can contain ash, soot or sparks, you must consider the location of:

1. Appliance Location

NOTICE: Check building codes prior to installation.

• Installation MUST comply with all local building codes and regulations including those referring to national and

European standards.

• Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction over restrictions, installation inspection and permits.

It is a good idea to plan your installation on paper, using exact measurements for clearances and floor protection, before actually beginning the installation. Location of the appliance and chimney will affect performance.

Consideration must be given to:

• Safety, convenience, traffic flow

• Placement of the chimney and chimney connector and to minimize the use of chimney offsets.

• Place the appliance where there will be a clear passage for a Listed chimney through the ceiling and roof (vertical) or through exterior wall (horizontal).

• Installing the required outside air kit will affect the location of the vent termination.

• Windows

• Air Intakes

• Air Conditioner

• Overhang, soffits, porch roofs, adjacent walls

• Landscaping, vegetation

• Horizontal or vertical vent termination

When locating vent and venting termination, the ideal location is to vent above roof line when possible. This minimizes the affects of wind loading.

2. Floor Support

The supporting floor under the appliance must be able to handle the weight of the appliance, fuel load and the weight of the chimney.

Ensure that your floor will suport these weights prior to installation. Add sufficient additional support to meet this weight requirment prior to installation. The weight of this appliance is 109 kg and with a full hopper of fuel weighing

18 kg, the total for the appliance and fuel is 137 kg.

WARNING! Risk of Fire Damaged parts could impair safe operation. Do NOT install damaged, incomplete or substitute components.

Recommended Location:

• Above peak

Recommended Location:

• Above peak

• Inside heated space

R

Marginal Location:

• Wind loading possible

Marginal Location:

• Below peak

Location NOT recommended:

• Not the highest point of the roof

• Wind loading possible

Recommended:

• Insulated exterior chase in cooler climates

Location NOT recommended:

• Too close to tree

• Below adjacent structure

• Lower roof line

• Avoid outside wall

Windward

Leeward

Multi-level Roofs

Figure 18.1

Recommended:

Outside Air Intake on windward side

August 19, 2011

NOT recommended:

Outside Air Intake on leeward side

Page 17 7068-112

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Castile & Santa Fe CE Pellet Stove

B. Thermostat Location

The thermostat’s location will have some effect on the appliance’s operation.

When the thermostat is located close to the appliance, it may require a slightly higher temperature setting to keep the rest of the house comfortable.

If the thermostat location is in an adjacent room or on a different floor level, you will notice higher temperatures near the appliance.

C. Tools And Supplies Needed

Tools and building supplies normally required for installation.

Reciprocating Saw

Hammer

Phillips Screwdriver

Tape Measure

Plumb Line

Level

Framing Material

Hi-temp Caulking Material

Gloves

Safety Glasses

7/16 inch Socket Wrench

(or 10mm 6 pt or 11mm 6 pt socket)

Framing Square

Electric Drill & Bits

Self-Tapping Screws

Outside Air Required

Class L or PL Pellet Vent

May also need:

Vent Support Straps

E. Pre-Burn Check List

1.

2.

3.

4.

5.

6.

7.

8.

Place the appliance in a location near the final installation area and follow the procedures below:

Open the appliance and remove all the parts and articles packed inside the Component

Pack. Inspect all the parts and glass for shipping damage. Contact your dealer if any irregularities are noticed.

All safety warnings have been read and followed.

This Owner’s Manual has been read.

Floor protection requirements have been met.

Venting is properly installed.

The proper clearances from the appliance and chimney to combustible materials have been met.

The masonry chimney is inspected by a professional and is clean, or the factory built metal chimney is installed according to the manufacturer’s instructions and clearances.

The chimney meets the required minimum height.

All labels have been removed from the glass door.

Plated surfaces have been wiped clean, if applicable.

Thermostat or remote has been installed.

A power outlet is available nearby.

D. Inspect Appliance and Components

WARNING! Risk of Fire! Damaged parts could impair safe operation. Do NOT install damaged, incomplete or substitute components.

• Open the appliance and remove all the parts and articles packed inside the Component Pack. Inspect all the parts and glass for shipping damage.

• Report to your dealer any parts damaged in shipment.

• All labels have been removed from the glass door.

• Plated surfaces have been wiped clean with a soft cloth, if applicable.

• Read all the instructions before starting the installation.

Follow these instructions carefully during the installation to ensure maximum safety and benefit.

• Follow pipe manufacturer instructions for installation and air clearance requirments.

9.

10.

11.

12.

13.

Page 18 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

6

Dimensions and Clearances

A. Appliance Dimensions

658mm

324mm

540mm

305mm

609mm

626mm

Figure 20.1 - Top View

729mm

Figure 20.2- Front View

Figure 20.5 - Top View

725mm

609mm

Figure 20.6- Front View

582mm

R

426mm

431mm

715mm

653mm

95mm

64mm

Figure 20.3 -Side View

708mm

76mm

126mm

405mm

Figure 20.7 -Side View

73mm

730mm

683mm

Figure 20.4 - Side View with Top Vent Adapter

August 19, 2011

414mm

Figure 20.8 - Side View with Top Vent Adapter

7068-112 Page 19

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B. Clearances to Combustibles

A

C

B

C

Castile & Santa Fe CE Pellet Stove

Alcove Installation

Minimum Alcove Height

Minimum Alcove Side Wall

Minimum Alcove Width

Maximum Alcove Depth

Millimeters

1092

152

965

914

I

J

CL

C L

I

J

Straight Back Against Wall

A

Back Wall to Appliance

B

Side Wall to Appliance

Corner Installation

C

Walls to Appliance

Millimeters

50

160

Millimeters

50

Dimension to Corner

I

Flue Center Line (Santa

Fe/ Castile)

J

Back of Top Vent Adapter

Millimeters

217 / 264

232

Installations with:

76mm to 76mm Top Vent Adapter and

76mm to 152mm Offset Adapter

F

D

G

H

WARNING

Fire Risk.

Comply with all minimum clearances to combustibles as specified.

Failure to comply may cause house fire.

E

G

Vertical Installation

D

Back Wall to Flue Pipe

E

Side Wall to Cast Top

F

Back Wall to Appliance

Corner Installation

G

Walls to Appliance

H

Side Wall to Flue Pipe

Millimeters

76

152

178

Millimeters

50

76

Page 20 7068-112

NOTE:

• Illustrations reflect typical installations and are FOR

DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design preference.

August 19, 2011

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Castile & Santa Fe CE Pellet Stove

C. Hearth Pad Requirements

If the current flooring is made from wood, provide adequate surface protection according to the current national standards..

L*

K

Figure 22.1

M

L*

K

Must extend 51mm beyond each side of pipe (shaded area)

Figure 22.3

K K

M

Figure 22.2

Recommended Hearth Pad Requirements

Hearth Pad Requirements

Millimeters

K

Sides 50

L*

Back

M

Front

50

152

Must extend 2 inches (51mm) beyond each side of pipe (shaded area)

Figure 22.4

Exception for Horizontal Installations:

A non-combustible floor protection extending beneath the flue pipe is required with horizontal venting or under the top vent adapter with vertical installation. Figure 22.3 & Figure

22.4.

August 19, 2011 7068-112 Page 21

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Castile & Santa Fe CE Pellet Stove

7

Vent Information

A. Venting Termination Requirements

CAUTION

Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a sun deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway, etc.

1 . Termination must exhaust above air inlet elevation. It is strongly recommended that at least 1.5m of vertical pipe be installed when appliance is vented directly

through a wall. This will create a natural draft, which will help prevent the possibility of smoke or odor venting into the home during a power outage. It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to high temperatures. The safest and preferred venting method is to extend the vent vertically through the roof.

2 . Distance from doors and opening windows, or gravity or ventilation air inlets into building: a. Not less than 1.2m below; b. Not less than 1.2m horizontally from; c. Not less than 305mm above.

3 . Distance from permanently closed windows;

a. Not less than 305mm below; horizontally from or above.

4 . Distance between bottom of termination and grade should be 305mm minimum. This is conditional upon plants in the area, and nature of grade surface. The grade surface must be a non-combustible material (i.e., rock, dirt).

The grade surface must not be lawn. Distance between bottom of termination and public walkway should be

2.13m minimum.

5 . Distance to combustible materials must be 610mm minimum. This includes adjacent buildings, fences, protruding parts of the structure, roof overhang, plants and shrubs, etc.

6. Termination Cap Location (Home Electrical Service)

• Side-to-side clearance is to be the same as minimum clearance to vinyl inside corners.

• Clearance of a termination cap below electrical service shall be the same as minimum clearance to vinyl soffits.

• Clearance of a termination cap above electrical service will be 305mm minimum.

• Location of the vent termination must not obstruct or interfere with access to the electrical service.

B. Avoiding Smoke and Odors

Negative Pressure, Shut-Down and Electrical Power

Failure

To reduce the probability of back-drafting or burn-back in the pellet appliance during power failure or shut down conditions, it must be able to draft naturally without exhaust blower operation.

Negative pressure in the house will resist this natural draft if not accounted for in the pellet appliance installation.

Heat rises in the house and leaks out at upper levels. This air must be replaced with cold air from outdoors which flows into lower levels of the house.

Vents and chimneys into basements and lower levels of the house can become the conduit for air supply and reverse under these conditions.

Outside Air

An outside air kit is recommended in all installations. The

Outside Air Kit must be ordered seperately.

Per your local building codes, consideration must be given to combustion air supply to all combustion appliances.

Failure to supply adequate combustion air for all appliance demands may lead to backdrafting of those and other appliances.

When the appliance is roof vented (strongly recommended):

The air intake is best located on the exterior wall oriented towards the prevailing wind direction during the heating season.

When the appliance is side-wall vented:

The air intake is best located on the same exterior wall as the exhaust vent outlet and located lower on the wall than the exhaust vent outlet.

The outside air supply kit can supply most of the demands of the pellet appliance, but consideration must be given to the total house demand.

House demand may consume the air needed for the appliance. It may be necessary to add additional ventilation to the space in which the pellet appliance is located.

Consult with your local heating professional to determine the ventilation demands for your house.

Page 22 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

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Vent Configurations

To reduce probability of reverse drafting during shut-down conditions Hearth & Home Technologies strongly recommends:

• Installing the pellet vent with a minimum vertical run of 1.52m. Preferably terminating above the roof line.

• Installing the outside air kit at least 1.22m below the vent termination.

To prevent soot damage to exterior walls of the house and to prevent re-entry of soot or ash into the house:

To minimize the effects of negative air pressure:

• Install the outside air kit with the intake facing prevailing winds during the heating season

• Ensure adequate outdoor air for all combustion appliances and exhaust equipment

• Ensure furnace and air conditioning return vents are not located in the immediate vicinity of the appliance

• Avoid installing the appliance near doors, walkways or small isolated spaces

• Recessed lighting should be a “sealed can” design

• Attic hatches weather stripped or sealed

• Attic mounted duct work and air handler joints and seams taped or sealed

On nominal heat output the combustion blower operates at

2053 rpm developing 0.33 m^3/s. This is the minimum requirement for the supply of combustion air.

• Maintain specified clearances to windows, doors and air inlets, including air conditioners.

• Vents should not be placed below ventilated soffits.

Run the vent above the roof.

• Avoid venting into alcove locations.

• Vents should not terminate under overhangs, decks or onto covered porches.

• Maintain minimum clearance of 152mm from the vent termination to the exterior wall. If you see deposits developing on the wall, you may need to extend this distance to accommodate your installation conditions.

C. Negative Pressure

WARNING! Risk of Asphyxiation!

Negative pressure can cause spillage of combustion fumes and soot.

Negative pressure results from the imbalance of air available for the appliance to operate properly. It can be strongest in lower levels of the house.

Causes include:

• Exhaust fans (kitchen, bath, etc.)

• Range hoods

• Combustion air requirements for furnaces, water heaters and other combustion appliances

• Clothes dryers

• Location of return-air vents to furnace or air conditioning

• Imbalances of the heating/cooling air handling system

• Upper level air leaks such as:

- Recessed lighting

- Attic hatch

- Duct leaks

D. Draft

Draft is the pressure difference needed to vent appliances successfully. When an appliance is drafting successfully, all combustion byproducts are exiting the home through the chimney.

Install through the warm airspace enclosed by the building envelope. This helps to produce more draft, especially during lighting and die-down of the fire.

Considerations for successful draft include:

• Preventing negative pressure

• Location of appliance and chimney

To measure the draft or negative pressure on your appliance use a magnahelic or a digital pressure gauge capable of reading 0 - .13mm of water column (W.C.).

The appliance should be running on high for at least 15 minutes for the test.

With the stove running on high you should have a negative pressure equal to or greater than the number given in the chart below. If you have a lower reading than you find on the chart, your appliance does not have adequate draft to burn the fuel properly.

Minimum Vacuum Requirements: .095

NOTICE: Hearth & Home Technologies assumes no responsibility for the improper performance of the chimney system caused by:

• Inadequate draft due to environmental conditions

• Downdrafts

• Tight sealing construction of the structure

• Mechanical exhausting devices

August 19, 2011 7068-112 Page 23

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Castile & Santa Fe CE Pellet Stove

E. Chimney and Exhaust Connection

1.

Chimney & Connector: Use 76mm to102mm diameter type "L" or "PL" venting system. It can be vented vertically or horizontally.

2.

Residential: The 76mm vertical Top Vent Adapter Kit and the 76mm to152mm Top Vent Offset Adapter are tested to use 24 gauge single wall flue connector or Listed double wall flue connector to Class A Listed metal chimneys, or masonry chimneys meeting International Conference of

Building Officials (ICBO) standards for solid fuel appliances.

3.

INSTALL VENT AT CLEARANCES SPECIFIED BY THE

VENT MANUFACTURER.

4. Exhaust Venting System: Secure to the appliance with at least 2 screws 180 degrees apart. Also secure all connector pipe joints with at least 3 screws through each joint.

5. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST

VENTING SYSTEM OF THIS UNIT.

6. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE

SERVING ANOTHER APPLIANCE.

NOTE: All pipe must be welded seam pipe whenever possible. Seal pipe joints with high temperature silicone (260°C) minimum rated only. Do not put silicone inside of pipe.

CAUTION

• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE

SERVICING ANOTHER APPLIANCE.

• DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT

OR SYSTEM.

May allow flue gases to enter the house

WARNING

Vent surfaces get HOT, can cause burns if touched. Non-combustible shielding or guards may be required.

WARNING

Fire Risk.

Follow Chimney Connector Manufacturer’s

Instructions for Proper Installation.

ONLY use connector:

• Within the room, between appliance and ceiling or wall.

Connector shall NOT pass through:

• Attic or roof space

• Closet or similar concealed space

• Floor or ceiling

Maintain minimum clearances to combustibles

Page 24 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

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C. Pellet Venting Charts

The maximum horizontal venting allowed with no vertical venting attached is 219mm including one 90° elbow or two 45° elbows. This is our recommended horizontal venting installation. Addition of any horizontal venting beyond 1219mm

Hearth & Home Technologies strong recommends a minimum of 1524mm of additional vertical vent. Horizontal sections of vent pipe should have a 6.35mm rise per foot.

Hearth & Home Technologies recommends any installation requiring more than two 90° elbows, or more than 4.5m of venting to use 102mm vent.

WARNING

Fire Risk.

• Only LISTED venting components may be used.

• NO OTHER vent components may be used.

Substitute or damaged vent components may impair safe operation.

45° elbow is equivalent to 30.48cm of straight pipe

90° elbow is equivalent to 91.44cm of straight pipe

ONE 90º ELBOW

Total

Horizontal

16

17

18

19

12

13

14

15

8

9

10

11

6

7

4

5

Minimum

Vertical

16

17

18

19

12

13

14

15

8

9

10

11

6

7

0

5

Vent

Diameter

4

4

4

4

4

4

4

4

4

4

4

4

3

3

3

3

6.00

5.00

4.00

3.00

2.00

1.00

0.00

0

Miniumum Vertical Vent for One Elbow

1 2 3 4

Horizontal Run (M)

5

Figure 26.1

Miniumum Vertical Vent for Two Elbows

6

6.00

TWO 90º ELBOWS

8

9

10

11

6

7

4

5

12

13

14

15

Total Minimum Vent

Horizontal Vertical Diameter

2

3

7

8

5

6

9

10

11

12

13

14

15

16

17

18

4

4

3

4

3

3

3

3

4

4

4

4

4

4

5.00

4.00

3.00

2.00

1.00

0.00

0

Figure 26.2

1 2 3 4

Length of Horizontal Sections (M)

5 6

THREE 90º ELBOWS

8

9

10

11

6

7

4

5

Total Minimum Vent

Horizontal Vertical Diameter

2

3

11

12

13

14

15

16

17

18

19

20

4

4

4

4

4

4

4

4

4

4

7.00

Miniumum Vertical Vent for Three Elbows

6.00

5.00

4.00

3.00

2.00

1.00

0.00

0 1 2 3

Length of Horizontal Sections (M)

4

Figure 26.3

NOTICE: These are guidelines for successful venting of your pellet appliance. The more vertical rise you can obtain in your system, the better it will perform. Horizontal vent runs can accumulate ash and will need to be cleaned more often. Try to keep them as short as possible.

August 19, 2011 7068-112 Page 25

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8

Venting Systems

A. Alcove

A

C

B

D

Castile & Santa Fe CE Pellet Stove

Figure 27.1

A

Height

B

Width

C

Depth

D

To Side Wall

Minimum Maximum

Millimeters Millimeters

1092 n/a

965 n/a

152 n/a

914 n/a

All minimums listed are to a combustible surface.

NOTE:

• Illustrations reflect typical installations and are FOR

DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design preference.

D

Page 26 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

B. Vertical - Interior - Typical Installation

(SHOWN ON A SANTA FE)

PREFERRED METHOD #1

Rain Cap

C. Through The Wall & Vertical - External

(SHOWN ON A SANTA FE)

PREFERRED METHOD #2

Rain Cap

Flashing

610mm

Minimum

R

Flashing

305mm

Minimum

Firestop

152mm

Min.

76mm Min.

76mm-76mm)

Top Vent Kit

Clean-out Cover on other side

51mm minimum

152mm

Minimum

Support

Bracket every 1.5m

Wall Thimble

Tee

Clean-out Cover

Non-combustible Hearth Pad Non-combustible Hearth Pad

Figure 28.1

D. Vertical into Existing Chimney

(SHOWN ON A SANTA FE)

Rain Cap

152mm

Minimum

Flashing

Firestop

Ceiling Support

Figure 28.2

305mm Minimum

We strongly recommend a minimum of

1.5m vertical, however above the eave is preferred.

Both installations are approved for mobile home installations. Must use 76mm to 102mm “L” or “PL”

Listed pellet venting or Listed double wall pipe and

Quadra-Fire Outside Air Kit in mobile homes. Single wall pipe is approved for residential installations only.

Connector Adapter

76mm Minimum

76mm-152mm

Top Vent Kit

152mm)Flue

Connector

Cleanout Cover

Air Clearance to Pipe

:

This appliance was tested with standard 76mm

Listed pellet clearance pipe to combustibles.

Pellet pipe manufactures Listed reduce clearance pipe may be use for reduce clearance from 76mm air clearance to no less than 25mm air clearance to combustibles for approved Listed pellet pipe.

Follow stove pipe manufactures listed air clearances to combustibles and installation instructions for all reduced air clearances installations.

The stove must be connected to a flue pipe conforming to current standards UNI 7129-7131

9615.

August 19, 2011 7068-112 Page 27

E. Masonry

(SHOWN ON A

SANTA FE)

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Castile & Santa Fe CE Pellet Stove

WARNING

Fire Risk

Inspection of Chimney:

• Masonry chimney must be in good condition.

Concrete Cap

Fireclay flue

Liner with Airspace

Flashing

152mm

Minimum

25mm Clearance with Firestop

76mm Minimum

25mm Clearance

Sheathing

Cleanout cover

Airtight

Cleanout Door

F. Alternate Masonry

(SHOWN ON A

SANTA FE)

Non-combustible Hearth Pad

Figure 29.1

Concrete Cap

25mm Clearance with Firestop

152mm Minimum

Fireclay Flue Liner with Airspace

Flashing

25mm Clearance

51mm Minimum

Sheathing

Airtight Clean-out

Door

Page 28

Figure 29.2

Non-combustible

Hearth Pad

7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

G. Through The Wall

Horizontal termination cap must be a minimum of 152mm from the wall. Approved for mobile home installations. Must use 76mm to 102mm “L” or “PL” listed pellet venting or listed double wall pipe and a Quadra-Fire Outside Air Kit in mobile homes.

NOTICE:

Please note that while the minimum clearance for the termination cap is 152mm there is the possibility of soot build-up around the termination area. If this occurs we suggest to move the termination further away from the house to prevent it.

Straight Out

51mm

Minimum

152mm

Minimum

From Glass

Wall

Thimble

Horizontal

Termination

Cap

CAUTION

We strongly recommend that you DO NOT

DOWNWARD VENT.

The following may occur:

• The appliance will not vent properly

• Smoke spillage in the house

• Excessive sooting

152mm

Minimum

From Glass

51mm

Minimum

Wall

Thimble

Horizontal

Termination

Cap

R

152mm

Minimum

152mm

Minimum

Non-combustible Hearth Pad

45 Degree

Figure 30.1

Illustration shows venting going in both directions.

Choose which one is best for your installation.

152mm

Minimum

Wall

Thimble

51mm

Minimum

152mm

Minimum

August 19, 2011

51mm

Minimum

Figure 30.3

Non-combustible Hearth Pad

Figure 30.2

Illustration shows venting going in both directions.

Choose which one is best for your installation.

152mm

Minimum

Wall

Thimble

51mm

Minimum

152mm

Minimum

51mm

Minimum

Figure 30.4

7068-112 Page 29

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9

Appliance Set-Up

A. Outside Air Kit Instructions

(Shown on SANTA FE)

Parts Included in Kit: 1 piece of 51mm x 914.4mm flex hose, 2 hose clamps, 1 air intake channel1 collar assembly,

1 termination cap assembly, 1 trim ring, 12 screws. (Discard air channel it is not need for this appliance).

Tools Needed: Phillips head screwdriver; wire cutters; hole saw or jig saw.

1. Measure distance from floor to air vent opening in stove and mark location on wall.

Use saw to cut opening in wall. Cut a 64 to 76mm opening on inside wall and a 76 to 89mm opening on outside of house.

2. Remove cover plate and then install the collar assembly.

3. Use hose clamp to secure flex pipe to collar assembly.

4. Slide trim ring over flex pipe and run pipe through wall.

5. Attach hose to outside termination cap with second hose clamp.

6. Secure termination cap to outside surface.

7. Secure trim ring to interior wall.

Castile & Santa Fe CE Pellet Stove

Termination

Cap Assembly

Hose Clamp

Trim Ring

Flex Hose

Figure 32.2

Hose Clamp

Collar Assembly

Air Intake Channel

(Discard)

Collar

Assembly

Hose Clamp

CAUTION

Never draw outside combustion air from:

• Wall, floor or ceiling cavity

• Enclosed space such as an attic or garage

Figure 32.1

Flex Hose

Trim Ring

Termination Cap

Page 30 7068-112 August 19, 2011

Castile & Santa Fe CE Pellet Stove

R

B. Optional Log Set Placement Instructions

CAUTION

Logs are FRAGILE. Use extreme care when handling or cleaning logs.

NOTE:

Due to the abrasive nature of a pellet appliance fire, the logs are not covered under warranty. Any placement variation other than shown here can cause excessive heat and shall void the appliance warranty.

Two Piece Log Set Installation

1. Open door to expose the firebox.

2. Install the left log first and then the right log. Figure 33.1

3. Lean the logs against the cast iron brick in the back of the firebox.

4. Push the logs to the far left and far right against the sides of the firebox. Figure 33.2.

5. To clean the logs, use a vaccum and a soft brush attachment or a paint brush.

C. Thermostat Installation

1 . A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount thermostat or purchase an optional programmable thermostat or remote control. It is equipped with an adjustable heat anticipator. The current rating is .05 amps. The anticipator needs to be adjusted to the lowest setting available.

2. When mounting a thermostat on a wall, be sure to follow your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for accurate readings. The thermostat should be mounted on an inside wall and not in direct line with the appliance convection air.

NOTE: If the thermostat is located too close to the appliance, you may need to set the temperature setting slightly higher to maintain the desired temperature in your home.

3. There is a 4 screw terminal block located on the back lower left corner of the stove directly above the power cord inlet. The center 2 screws are for the thermostat wires.

CAUTION

Shock hazard.

• Do NOT remove grounding prong from plug.

• Plug directly into properly grounded 3 prong receptacle.

• Route cord away from appliance.

• Do NOT route cord under or in front of appliance.

Figure 33.1

TERMINAL BLOCK

CENTER 2 SCREWS FOR

THERMOSTAT WIRES

Figure 33.2

August 19, 2011

POWER OUTLET

Figure 33.3

7068-112 Page 31

R

CONTACT INFORMATION:

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

Division of HNI Corporation

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer logo onto www.quadrafire.com

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

• Read, understand and follow these instructions for safe installation and operation.

• Leave this manual with party responsible for use and operation.

We recommend that you record the following pertinent

information for your CASTILE or SANTA FE CE PELLET STOVE

Date purchased/installed:

Serial Number:

Dealership purchased from:

Notes:

Location on appliance:

Dealer phone:

This product may be covered by one or more of the following patents: (United States) 6830000 and 5582117 or other U.S. and foreign patents pending.

Page 32 7068-112 August 19, 2011