Maintenance and Service
Guide
HP Compaq nc6400 Notebook PC
Document Part Number: 406847-003
March 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States or
other countries. Intel, Celeron, and Core are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license. SD Logo is a trademark of its
proprietor. Java is a trademark of Sun Microsystems, Inc. AMD, the AMD
Arrow logo and combinations thereof are trademarks of Advanced Micro
Devices, Inc.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nc6400 Notebook PC
Third Edition: March 2007
First Edition: May 2006
Document Part Number: 406847-003
Safety warning notice
Å
WARNING: To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or
a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter complies with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24
2 Troubleshooting
2.1 Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . 2–1
Navigating and selecting in Computer Setup . . . . . . 2–2
Restoring Factory Settings in Computer Setup. . . . . 2–3
File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
System Configuration Menu . . . . . . . . . . . . . . . . . . . 2–7
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iv
Contents
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
Display Assembly Components . . . . . . . . . . . . . . . 3–16
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20
Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–21
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–23
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
v
4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–7
Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–14
5.8 Mini Card WLAN Module . . . . . . . . . . . . . . . . . . . 5–17
5.9 MultiBay II Device . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.11 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.12 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–29
5.13 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Mini Card WWAN Module . . . . . . . . . . . . . . . . . 5–33
5.15 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.16 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.17 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.18 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.20 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.21 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55
5.22 PC Card/Digital Media Board. . . . . . . . . . . . . . . . 5–61
5.23 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64
5.24 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66
5.25 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68
5.26 MultiBay II Eject Assembly . . . . . . . . . . . . . . . . . 5–77
Maintenance and Service Guide
vi
Contents
6 Specifications
A
Screw Listing
B Backup and Recovery in Windows Vista
C Backup and Recovery in Windows XP
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index
vii
Maintenance and Service Guide
1
Product Description
The HP Compaq nc6400 Notebook PC offers advanced
modularity, Intel® Core™ Duo, Core Solo, and Celeron®
processors, and extensive multimedia support.
HP Compaq nc6400 Notebook PC
Maintenance and Service Guide
1–1
Product Description
1.1 Features
■
The following processors, varying by computer model:
❏ Intel Core Duo T7600 (2.33-GHz) processor
❏ Intel Core Duo T7400 (2.16-GHz) processor
❏ Intel Core Duo T7200 (2.00-GHz) processor
❏ Intel Core Duo T5600 (1.83-GHz) processor
❏ Intel Core Duo T5500 (1.66-GHz) processor
❏ Intel Core Duo T2300E (1.66-GHz) processor
❏ Intel Core Duo T2600 (2.17-GHz) processor
❏ Intel Core Duo T2500 (2.00-GHz) processor
❏ Intel Core Duo T2400 (1.83-GHz) processor
❏ Intel Core Duo T2300 (1.67-GHz) processor
❏ Intel Core Solo T1300 (1.66-GHz) processor
❏ Intel Celeron M 440 (1.80-GHz) processor
❏ Intel Celeron M 430 (1.73-GHz) processor
■
14.1-inch, WXGA+, TFT (1440 × 900) and 14.1-inch,
WXGA, TFT (1440 × 900) display, with over 16.8 million
colors, varying by computer model
■ 120-, 100-, 80-, 60-, and 40-GB high-capacity hard drive,
varying by computer model
■ 256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz
and 667 MHz, expandable to 4.0 GB
■
Microsoft® Windows Vista™ Business, Windows Vista
Home Basic, and Windows® XP Professional
■
Full-size Windows keyboard with numeric keypad
TouchPad and pointing stick pointing devices, including a
dedicated vertical scroll region
■ Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■
1–2
Maintenance and Service Guide
Product Description
■
■
■
■
■
■
■
■
■
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini Card IEEE 802.11a/b/g
or 802.11b/g Wireless LAN (WLAN) device
Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards, varying by
computer model
External 90- and 65-watt AC adapters with 3-wire power
cord, varying by computer model
8-cell and 4-cell Li-Ion batteries
Stereo speakers
Volume up, volume mute, and volume down buttons
Support for the following optical drives:
❏ DVD±RW and CD-RW Double-Layer Combo Drive
❏ DVD±RW and CD-RW Combo Drive
❏ DVD-ROM drive
Connectors:
❏ Accessory battery
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Digital Media Slot
❏ Docking connector
❏ External monitor
❏ IEEE 1394
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out
❏ SmartPower
❏ Three Universal Serial Bus (USB) v. 2.0
Maintenance and Service Guide
1–3
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow the steps below to reset the password. These steps also
clear CMOS.
following steps will not clear an unknown password if the
✎ The
stringent security option has been enabled in the BIOS. If
stringent security is enabled, the system board must be replaced
to reset an unknown password. Refer to Section 5.21, “Top
Cover,” for more information on replacing the system board.
Before replacing the system board, perform the steps below to
make sure stringent security has been properly enabled.
Enabling stringent security provides enhanced protection for the
power-on password and administrator password and other forms
of power-on authorization. Stringent security is enabled/disabled
by accessing the Password Options menu in the Computer Setup
utility.
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.11, “RTC Battery,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4
Maintenance and Service Guide
Product Description
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting the level of performance
■
Battery calibration
■
Lid switch standby/resume
■
Power button
■
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
1–5
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item
Component
Function
1
Wireless light
On: An integrated wireless device, such as
a wireless local area network (LAN) device
and/or a Bluetooth® device, is turned on.
2
Power light
■ On: The computer is on.
■ Blinking: The computer is in standby.
■ Blinking rapidly: An HP Smart AC
Adapter with a higher power rating
should be connected.
■ Off: The computer is off or in hibernation.
1–6
Maintenance and Service Guide
Product Description
Table 1-1
Front Components (Continued)
Item
Component
Function
3
Battery light
■ Amber: A battery is charging.
■ Green: A battery is close to full charge
capacity.
■ Blinking amber: A battery that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking more
quickly.
■ Off: If the computer is connected to an
external power source, the light is turned
off when all batteries in the computer are
fully charged. If the computer is not
connected to an external power source,
the light is turned off until the battery
reaches a low-battery condition.
4
Drive light
■ Blinking green: The hard drive or optical
drive is being accessed.
■ Amber: HP Mobile Data Protection has
temporarily parked the hard drive.
5
Infrared port
Provides wireless communication between
the computer and an optional
IrDA-compliant device.
6
Digital Media Slot
Supports Secure Digital (SD) Memory
Cards and MultiMediaCards (MMC).
7
Stereo speakers (2)
Produce stereo sound.
8
Display release latch
Opens the computer.
Maintenance and Service Guide
1–7
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
1–8
Maintenance and Service Guide
Product Description
Table 1-2
Right-Side Components
Item
Component
Function
1
Smart card slot
Supports optional smart cards and Java™
Cards.
2
MultiBay II device
Supports an optical disc. The type of optical
drive varies by computer model.
3
USB port
Connects USB 1.1- and 2.0-compliant
devices to the computer using a standard
USB cable, or connects an optional
External MultiBay II to the computer. The
MultiBay II must also be connected to an
external power source.
4
RJ-45 (network) jack
Connects an optional network cable.
5
RJ-11 (modem) jack
Connects the modem cable.
Maintenance and Service Guide
1–9
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-3.
Left-Side Components
1–10
Maintenance and Service Guide
Product Description
Table 1-3
Left-Side Components
Item
Component
Function
1
Exhaust vent
Provides airflow to cool internal
components.
2
USB ports (2)
Connect USB 1.1- and 2.0-compliant
devices to the computer using a standard
USB cable, or connect an optional External
MultiBay II to the computer. The MultiBay II
must also be connected to an external
power source.
3
Audio-in
(microphone) jack
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
4
Audio-out
(headphone) jack
Produces computer sound when connected
to optional power stereo speakers,
headphones, ear buds, a headset, or
television audio.
5
PC Card slot
Supports optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Cards.
Maintenance and Service Guide
1–11
Product Description
The external components on the rear panel of the computer are
shown below and described in Table 1-4.
Rear Panel Components
1–12
Maintenance and Service Guide
Product Description
Table 1-4
Rear Panel Components
Item
Component
Function
1
Security cable slot
Attaches an optional security cable to the
computer.
Ä
Security solutions are designed to
act as deterrents. These deterrents
may not prevent a product from
being mishandled or stolen.
2
Battery bay
Holds a battery.
3
Smart adapter power
connector
Connects an AC adapter or an optional
power adapter.
4
S-Video-out jack
Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
5
External monitor port
Connects an optional VGA external
monitor or projector.
Maintenance and Service Guide
1–13
Product Description
The standard keyboard components of the computer are shown
below and described in Table 1-5.
Standard Keyboard Components
1–14
Maintenance and Service Guide
Product Description
Table 1-5
Standard Keyboard Components
Item
Component
Function
1
fn key
Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
2
caps lock key
Enables caps lock and turns on the caps
lock light.
3
f1 to f12 keys (12)
Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
4
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
5
Embedded keypad
In Windows, can be used like the keys
on an external numeric keypad.
6
Arrow keys
Moves the cursor around the screen.
7
Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
8
Windows logo key
In Windows, displays the Windows
Start menu.
Maintenance and Service Guide
1–15
Product Description
The computer top components are shown below and described in
Table 1-6.
Top Components
1–16
Maintenance and Service Guide
Product Description
Table 1-6
Top Components
Item
Component
Function
1
Power button
When the computer is:
■ Off, press to turn on the computer.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be
used, press and hold for 5 seconds to turn
off the computer.
2
Info Center button
Launches Info Center, which enables you
to open various software solutions.
3
Wireless button
Turns the wireless functionality on or off,
but does not create a wireless connection.
establish a wireless connection,
✎ To
a wireless network must already be
set up.
4
Presentation button
Turns on the presentation feature.
5
Volume mute button
Mutes or restores speaker volume.
6
Volume down button
Decreases speaker volume.
7
Volume up button
Increases speaker volume.
Maintenance and Service Guide
1–17
Product Description
The computer top components are shown below and described in
Table 1-7.
Top Components
1–18
Maintenance and Service Guide
Product Description
Table 1-7
Top Components
Item
Component
Function
1
Power light
■ On: The computer is on.
■ Blinking: The computer is in standby.
■ Blinking rapidly: An AC adapter with a
higher power rating should be
connected.
■ Off: The computer is off or in
hibernation.
2
Wireless light
On: An integrated wireless device, such as
a wireless local area network (LAN) device
and/or a Bluetooth® device, is turned on.
3
Caps lock light
On: caps lock is on.
4
Num lock light
On: num lock or the numeric keypad is on.
5
Fingerprint reader
Allows a fingerprint logon to Windows
instead of using a password.
Maintenance and Service Guide
1–19
Product Description
The computer pointing device components are shown below and
described in Table 1-8.
Pointing Device Components
1–20
Maintenance and Service Guide
Product Description
Table 1-8
Pointing Device Components
Item
Component
Function
1
Pointing stick
Moves the pointer and selects or activates
items on the screen.
2
Pointing stick buttons
Function like the left, middle, and right
buttons on an external mouse.
3
TouchPad
Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
4
TouchPad buttons
Function like the left, middle, and right
buttons on an external mouse.
5
TouchPad scroll zone
Scrolls up or down.
Maintenance and Service Guide
1–21
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-9.
Bottom Components
Table 1-9
Bottom Components
Item
Component
Function
1
Battery bay
Holds the battery.
2
Docking connector
(full-featured models only)
Connects the computer to an optional
docking device.
3
Battery release latches (2)
Release the battery from the battery
bay.
4
Accessory battery
connector
Connects an optional HP Ultra-Capacity
Battery or HP Extended Life Battery.
1–22
Maintenance and Service Guide
Product Description
Table 1-9
Bottom Components (Continued)
Item
Component
Function
5
Exhaust vents
Provides airflow to cool internal
components.
6
Hard drive bay
Holds the primary hard drive.
7
Memory module
compartment
Contains one memory slot that supports
replaceable memory modules.
8
Bluetooth compartment
Contains a Bluetooth device (select
computer models only).
9
Serial number
Identifies the computer. This number is
needed when contacting customer
support.
10
Mini Card compartment
Holds an optional wireless LAN device.
Ä
Maintenance and Service Guide
To prevent an unresponsive
system and the display of a
warning message, install only a
Mini Card device authorized for
use in your computer by the
governmental agency that
regulates wireless devices in
your country or region. If you
install a device and then receive
a warning message, remove
the device to restore computer
functionality. Then contact
technical support by selecting
Start > Help and Support >
Contact support.
1–23
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
Ä
■
Audio
■
Display
■
Hard drive
■
Intel Core Duo, Core Solo, and Celeron processors
■
Keyboard and TouchPad
■
Memory modules
■
Mini Card module
■
PC Card
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air
is displaced through the ventilation grill located on the left side
of the computer.
1–24
Maintenance and Service Guide
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load.
of the Computer Setup menu items listed in this guide
✎ Some
may not be supported by your computer.
devices are not supported in Computer Setup. You
✎ Pointing
must use the keyboard to navigate and make selections.
external keyboard connected by USB can be used with
✎ An
Computer Setup only if USB legacy support is enabled.
Maintenance and Service Guide
2–1
Troubleshooting
To start Computer Setup:
1. Turn on or restart the computer.
2. Before Windows® opens and while the “F10=ROM Based
Setup” message is displayed in the lower-left corner of the
screen, press f10.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed
from the File, Security, Diagnostics, and System Configuration
menus.
1. Open Computer Setup by turning on or restarting the
computer, and then pressing f10 while the “F10 = ROM
Based Setup” message is displayed in the lower-left corner of
the screen.
Because Computer Setup is not Windows-based, it does not
support the TouchPad. Navigation and selection are by
keystroke:
❏ To choose a menu or a menu item, use the arrow keys.
❏ To select an item, press enter.
❏ To close open dialog boxes and return to the main
Computer Setup screen, press esc.
❏ To view navigation information, press f1.
❏ To change the language, press f2.
2. Select the File, Security, Diagnostics, or System
Configuration menu.
2–2
Maintenance and Service Guide
Troubleshooting
3. To exit Computer Setup, choose one of the following
methods:
❏ To exit Computer Setup without saving your preferences,
use the arrow keys to select File > Ignore Changes and
Exit. Then follow the instructions on the screen.
❏ To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit. Then
follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
Restoring Factory Settings in Computer
Setup
To return all settings in Computer Setup to the values that were
set at the factory, follow these steps:
1. Open Computer Setup by turning on or restarting the
computer, and then pressing f10 while the “F10 = ROM
Based Setup” message is displayed in the lower-left corner of
the screen.
2. Use the arrow keys to select File > Restore defaults, and
then press enter.
3. When the confirmation dialog box opens, press f10.
4. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit. Then
follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
password settings and security settings are not changed
✎ Your
when you restore the factory settings.
Maintenance and Service Guide
2–3
Troubleshooting
Computer Setup Menus
The menu tables in this section provide an overview of Computer
Setup options.
of the Computer Setup menu items listed in this chapter
✎ Some
may not be supported by your computer.
File Menu
Table 2-1
File Menu
Select
To do this
System Information
■ View identification information for the computer
and the batteries in the system.
■ View specification information for the processor,
cache and memory size, system ROM, video
revision, and keyboard controller version.
Restore defaults
Replace the configuration settings in Computer Setup
with the original factory settings. (Password settings
and security settings are not changed when you
restore the factory settings.)
Ignore changes and exit Cancel any changes entered during the current
session. Then exit and restart the computer.
Save changes and exit
2–4
Save any changes entered during the current
session. Then exit and restart the computer. Your
changes go into effect when the computer restarts.
Maintenance and Service Guide
Troubleshooting
Security Menu
Table 2-2
Security Menu
Select
To do this
Setup password
Enter, change, or delete a setup password.
Power-On password
Enter, change, or delete a power-on password.
Password options
■ Enable/disable stringent security.
■ Enable/disable password requirement on computer
restart.
DriveLock passwords
■ Enable/disable DriveLock on any computer hard
drive and on optional MultiBay hard drives.
■ Change a DriveLock user password or master
password.
settings are accessible only when
✎ DriveLock
you enter Computer Setup by turning on (not
restarting) the computer.
Smart Card security
Enable/disable support for smart card and Java™
Card power-on authentication.
authentication for smart cards is
✎ Power-on
supported only on computers with optional
smart card readers.
must have an administrator password to
✎ You
change this setting.
Maintenance and Service Guide
2–5
Troubleshooting
Table 2-2
Security Menu (Continued)
Select
To do this
TPM Embedded
Security
Enable/disable support for TPM (Trusted Platform
Module) Embedded Security, which protects the
computer from unauthorized access to owner
functions available in Embedded Security for
ProtectTools. For more information, refer to the
ProtectTools online Help.
must have a setup password to change
✎ You
this setting.
System IDs
Enter user-defined computer asset and ownership
tag.
Disk Sanitizer
Run Disk Sanitizer to destroy all existing data on the
primary hard drive. The following options are
available:
■ Fast: Runs the Disk Sanitizer erase cycle once.
■ Optimum: Runs the Disk Sanitizer erase cycle 3
times.
■ Custom: Allows you to select the desired number
of Disk Sanitizer erase cycles from a list.
Ä
2–6
If you run Disk Sanitizer, the data on the
primary hard drive is destroyed permanently.
Maintenance and Service Guide
Troubleshooting
Diagnostics Menu
Table 2-3
Diagnostics Menu
Select
To do this
Hard Drive Self-Test
options
Run a comprehensive self-test on any hard drive in
the system or on any optional MultiBay hard drive.
Memory Check
Run a comprehensive check on system memory.
Startup Check (select
models only)
Verify the system components needed for starting the
computer.
System Configuration Menu
of the listed System Configuration options may not be
✎ Some
supported by your computer.
Table 2-4
System Configuration Menu
Select
To do this
Language (or press f2)
Change the Computer Setup language.
Boot options
■
■
■
■
Set f9, f10, and f12 delay when starting up.
Enable/disable CD-ROM boot.
Enable/disable floppy boot.
Enable/disable internal network adapter boot and
set the boot mode (PXE or RPL).
■ Enable/disable MultiBoot, which sets a boot order
that can include most boot devices in the system.
■ Set the Express Boot Popup delay in seconds.
■ Set the boot order.
Maintenance and Service Guide
2–7
Troubleshooting
Table 2-4
System Configuration Menu (Continued)
Select
To do this
Device Configurations
■ Swap the functions of the fn key and left ctrl key.
■ Enable/disable multiple standard pointing devices
at startup. (To set the computer to support only a
single, usually nonstandard, pointing device at
startup, select Disable.)
■ Enable/disable USB legacy support. When
enabled, USB legacy support allows the following:
❐ Use of a USB keyboard, mouse, and hub in
Computer Setup even when a Windows
operating system is not running.
❐ Startup from bootable USB devices, including
a hard drive, diskette drive, or optical drive
connected by a USB port to the computer or
to an optional docking device (select models
only).
■ Select a parallel port mode: EPP (Enhanced
Parallel Port), standard, bidirectional, or ECP
(Enhanced Capabilities Port).
■ Enable/disable BIOS DMA data transfers.
■ Enable/disable fan always on while connected to
an AC outlet.
■ Enable/disable Intel® Data Execution Prevention
or AMD® PSAE Execution Disable. When enabled,
the processor can disable some virus code
execution, which helps to improve computer
security.
■ Enable/disable LAN Power Save. When enabled,
saves power by turning off the LAN when not in
use.
■ Enable/disable SATA Native Mode.
■ Enable/disable Dual Core CPU.
■ Enable/disable Secondary Battery Fast Charge.
2–8
Maintenance and Service Guide
Troubleshooting
Table 2-4
System Configuration Menu (Continued)
Select
To do this
Device configurations
(continued)
■ Choose Bit-shift or LBA assisted HDD Translation
Mode.
■ Enable/disable Windows direct application
launcher.
■ Enable/disable HP Lockout.
Built-In Device Options
■ Enable/disable embedded WWAN Device Radio.
■ Enable/disable embedded WLAN Device Radio
■ Enable/disable embedded Bluetooth® Device
Radio.
■ Enable/disable LAN/WLAN Switching. When
enabled, switches to a WLAN when a LAN is
either unavailable or disconnected.
■ Enable/disable Wake on LAN from Off.
■ Enable/disable the ambient light sensor.
Port Options
■
■
■
■
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
Ä
Disabling the USB port also disables MultiBay
devices and ExpressCard devices on the
advanced port replicator.
■ Enable/disable the 1394 port.
■ Enable/disable the cardbus slot.
■ Enable/disable the ExpressCard slot.
■ Enable/disable the infrared port.
■ Enable/disable the optical disk drive.
■ Enable/disable the network controller.
Maintenance and Service Guide
2–9
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9
“Flowchart 2.9—No Operating System (OS) Loading”
2.10
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13
“Flowchart 2.13—No OS Loading, Diskette Drive”
2.14
“Flowchart 2.14—No OS Loading, Optical Drive”
2.15
“Flowchart 2.15—No Audio, Part 1”
2.16
“Flowchart 2.16—No Audio, Part 2”
2.17
“Flowchart 2.17—Nonfunctioning Device”
2.18
“Flowchart 2.18—Nonfunctioning Keyboard”
2.19
“Flowchart 2.19—Nonfunctioning Pointing Device”
2.20
“Flowchart 2.20—No Network/Modem Connection”
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
All drives
working?
N
Go to
Is there video?
(no boot)
Y
“Flowchart
2.6—No Video,
Part 1.”
N
Keyboard/
pointing
device
working?
Y
N
Go to
Is the OS
loading?
N
Go to
Is there
sound?
Y
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Y
“Flowchart
2.15—No Audio,
Part 1.”
Y
Maintenance and Service Guide
“Flowchart
2.17—Nonfunctioning Device.”
Go to
“Flowchart
2.18—Nonfunctioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”
N
Connecting
to network
or modem?
Y
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
End
2–11
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
N
Power up
on battery
power?
Go to
Power up
on battery
power?
Reset
power.*
“Flowchart
2.3—No Power,
Part 2.”
Y
Y
N
N
Power up
on AC
power?
Power up
on AC power?
Reset
power.*
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
Y
Y
Power up in
docking
device?
Done
*NOTES
N
1. Reset the power cables in the docking device
and at the AC outlet.
2. Be sure that the AC power source is active.
3. Be sure that the power strip is working.
Y
Done
2–12
N
Power up
in docking
device?
1. On select computer models, there is a
separate reset button.
2. On select computer models, the computer
can be reset using the standby switch and
either the lid switch or the main power
switch.
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging it,
moving it to
another computer,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
Done
Power on?
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
computer.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
computer and
retest.
N
Power on?
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Y
Done
Maintenance and Service Guide
2–15
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Go to
Stand-alone
or docking
device?
*NOTE: To change from internal to
external display, use the hotkey
combination.
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
A
Adjust
brightness.
Press lid
switch to ensure
operation.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Done
N
Video OK?
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Try
another
display.
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Y
Video OK?
Done
N
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Go to
Adjust external
monitor display.
Maintenance and Service Guide
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
2–17
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reset power cord in
docking device and
power outlet.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Reinstall
computer into
docking device.
Y
Docking
device
operating?
N
Y
Docking
device
operating?
Done
Done
N
Replace docking
device.
2–18
Test replacement
docking device with
new computer.
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reset power
cord in docking
device and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to “Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Boot
from
diskette?
Check the Setup
utility for correct
booting order.
Y
Change boot
priority through
the Setup Utility
and reboot.
N
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Y
2–20
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
Reseat
hard drive.
N
1. Replace
hard drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Hard drive
partitioned?
Y
N
Y
N
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Boot
from diskette
drive?
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Hard drive
formatted?
Format hard drive
and bring to
a bootable
C:\ prompt.
Computer
booted?
Load OS using
Operating System
disc (if applicable).
Y
N
Y
Hard drive
accessible?
Y
Done
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Maintenance and Service Guide
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
2–21
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on
hard drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK and
check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunctioning Device.”
Y
Y
N
Diskette
drive enabled
in the Setup
Utility?
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
Enable drive
and cold boot
computer.
N
Y
Y
Y
N
Install bootable
diskette and
reboot computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
OS
loading?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
Done
N
instructions.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
2–23
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
No OS
loading from
CD-ROM or
DVD-ROM drive.
N
Install bootable
disc and
reboot
computer.
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Go to
Section 1.2,
“Resetting the
Computer,” for
“Flowchart
2.17—Nonfunctioning
Device.”
instructions.
Correct boot
order using
the Setup Utility.
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Computer in
docking device
(if applicable)?
N
Go to
Internal
audio?
Undock
N
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
Replace
the
docking device.
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio?
Done
N
Maintenance and Service Guide
2–25
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in computer
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Y
Clear
CMOS.
Fix or
replace
broken item.
Any physical
device detected?
N
Reattach device.
Close computer,
plug in power,
and reboot.
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Replace hard drive.
N
Device
boots
properly?
N
Replace NIC.
If integrated NIC,
replace system
board.
Y
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Replace diskette
drive.
Done
2–27
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack
or have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the computer
and open.
Replace the
NIC/modem
(if applicable).
Y
Reseat NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and computer model number located on
the bottom of the computer.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number
Item
Description
1
Display assemblies (include wireless antenna transceivers
and cables)
14.1-inch, WXGA+
14.1-inch, WXGA
418907-001
418896-001
Refer to Section 3.3, “Display Assembly Components,” for display
assembly internal component spare part number information.
2
Switch cover
418900-001
3
Power button board (includes power button board
cable)
418908-001
4
Keyboards
For use in:
Belgium
Brazil
The Czech
Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
418910-A41
418910-201
418910-221
418910-081
418910-051
418910-121
418910-041
418910-151
418910-211
418910-DD1
418910-021
418910-BB1
418910-061
418910-291
418910-AD1
Maintenance and Service Guide
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
The United
Kingdom
The United
States
418910-161
418910-091
418910-131
418910-251
418910-171
418910-231
418910-BA1
418910-071
418910-101
418910-111
418910-AB1
418910-281
418910-141
418910-031
418910-001
3–3
Illustrated Parts Catalog
Computer Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
Spare Part
Number
Cable Kit
418876-001
5a
5b
5c
5d
5e
Pointing stick cable
TouchPad cable
Modem cable
Audio cable
Bluetooth cable
6
RTC battery
418880-001
7
Microphone
418903-001
8
Top cover
Top cover (includes TouchPad, smart card reader, and
fingerprint reader board)
Top cover (includes TouchPad and smart card reader)
418882-001
Plastics Kit
418877-001
438169-001
9a
9b
9c
9d
9e
PC Card slot bezel
Hard drive cover
Memory cover
Mini Card cover
Bluetooth cover
10
PC Card/digital media board
418884-001
11
Modem module
418849-001
12
Memory modules, 1-DIMM
PC2-5300
2048 MB
1024 MB
512 MB
256 MB
418857-001
418856-001
418855-001
418854-001
Maintenance and Service Guide
PC2-4200
2048 MB
1024 MB
512 MB
256 MB
418853-001
418852-001
418851-001
418850-001
3–5
Illustrated Parts Catalog
Computer Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
Spare Part
Number
13
Mini Card WWAN module
418860-001
For use with Verizon networks
For use with Vodafone networks
For use with Cingular networks
418860-001
435098-001
436668-001
14
Fan assembly
418886-001
15
System boards (include thermal grease, alcohol pad, and
thermal pad)
16
128-MB discrete, for use only with heat sink with
spare part number 418887-001
64-MB discrete, for use only with heat sink with
spare part number 418887-001
418904-001
UMA, for use only with heat sink with spare part
number 418930-001
418931-001
430495-001
Heat sinks (include thermal grease, alcohol pad, and thermal pad)
For use only with discrete system boards (spare part
numbers 418904-001 and 430495-001)
For use only with discrete system boards
For use only with the UMA system board (spare part
number 418931-001)
For use only with the UMA system board
Maintenance and Service Guide
418887-001
438875-001
418930-001
438876-001
3–7
Illustrated Parts Catalog
Computer Major Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
17
Processors (include thermal grease, alcohol pad, and thermal pad)
Intel Core Duo T7600 (2.33-GHz) processor
Intel Core Duo T7400 (2.16-GHz) processor
Intel Core Duo T7200 (2.0-GHz) processor
Intel Core Duo T5600 (1.83-GHz) processor
Intel Core Duo T5500 (1.66-GHz) processor
Intel Core Duo T2300E (1.66-GHz) processor
Intel Core Duo T2600 (2.17-GHz) processor
Intel Core Duo T2500 (2.00-GHz) processor
Intel Core Duo T2400 (1.83-GHz) processor
Intel Core Duo T2300 (1.67-GHz) processor
435860-001
435861-001
435862-001
435863-001
435864-001
436012-001
418874-001
418870-001
418869-001
418868-001
Intel Core Solo T1300 (1.66-GHz) processor
418885-001
Intel Celeron M 440 (1.80 GHz) processor
Intel Celeron M 430 (1.73 GHz) processor
444966-001
444965-001
18
Speaker
418883-001
19
MultiBay II eject assembly
418905-001
20
Base enclosure (includes LED board and LED board
cable)
418881-001
21
LED board (includes LED board cable)
418901-001
22
Hard drives
7200 rpm
100 GB
80 GB
60 GB
431125-001
431124-001
418861-001
Maintenance and Service Guide
5400 rpm
120 GB
100 GB
80 GB
60 GB
40 GB
440880-001
418863-001
418862-001
418859-001
418858-001
3–9
Illustrated Parts Catalog
Computer Major Components
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
23
MultiBay II drives (include bezel)
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Combo Drive
DVD-ROM drive
24
Battery
8-cell, 5.1-AH
4-cell, 2.5-AH
25
418866-001
418865-001
418864-001
418867-001
418871-001
Mini Card WLAN modules
802.11b/g HS WLAN module for use in North America
407107-001
802.11b/g HS WLAN module for use in the countries
or regions listed below. These countries or regions are
categorized as the rest of the world (ROW).
407107-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g HS WLAN module for use in Japan
407107-291
802.11b/g LJ WLAN module for use in North America
407108-001
802.11b/g LJ WLAN module for use in the countries or
regions listed below. These countries or regions are
categorized as the rest of the world (ROW).
407108-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
802.11b/g LJ WLAN module for use in Japan
Maintenance and Service Guide
Uruguay
Venezuela
407108-291
3–11
Illustrated Parts Catalog
Computer Major Components
3–12
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
25
Mini Card WLAN modules (Continued)
802.11a/b/g GL WLAN module for use in the countries
or regions listed below. These countries or regions are
categorized as most of the world (MOW 1).
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
407576-001
Paraguay
Saudi Arabia
Taiwan
The United
States
Vietnam
802.11a/b/g GL WLAN module for use in the countries
or regions listed below. These countries or regions are
categorized as most of the world (MOW 2).
407576-002
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
Philippines
Maintenance and Service Guide
3–13
Illustrated Parts Catalog
Computer Major Components
3–14
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
25
Mini Card WLAN modules (Continued)
802.11a/b/g GL WLAN module for use in the countries
or regions listed below. These countries or regions are
categorized as the rest of the world (ROW).
China
Ecuador
Haiti
26
Honduras
Pakistan
Peru
Qatar
South Korea
407576-003
Uruguay
Venezuela
802.11a/b/g GL WLAN module for use in Japan
407576-291
802.11b/g GL WLAN module for use in Korea
407576-AD1
802.11b/g GL WLAN module for use in the following
countries or regions:
409250-004
Israel
Jordan
Ukraine
Kuwait
Thailand
United Arab
Emirates
Bluetooth® module (includes Bluetooth module cable)
Maintenance and Service Guide
409993-001
3–15
Illustrated Parts Catalog
3.3 Display Assembly Components
3–16
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Display Assembly Components
Spare Part Number Information
Item
Description
Spare Part
Number
1
Display bezel
418889-001
2
Display panels
14.1-inch, WXGA+
14.1-inch, WXGA
418891-001
418890-001
3
Display Hinge Kit
418902-001
4
Display Inverter
418888-001
5
Wireless Antenna Kit
418899-001
6
Display enclosure
418895-001
Not illustrated:
Display Bracket Kit (includes left display bracket)
Display Cable Kit (for use with 14.1-inch, WXGA+
display panel)
Display Cable Kit (for use with 14.1-inch, WXGA
display panel)
Display Screw Kit
Display Rubber Kit (includes all display bezel rubber
and mylar screw covers)
Maintenance and Service Guide
418894-001
418898-001
418897-001
418892-001
418893-001
3–17
Illustrated Parts Catalog
3.4 Plastics Kit
Table 3-3
Plastics Kit
Spare Part Number Information
Item
Description
Plastics Kit
Includes:
Spare Part
Number
418877-001
1
PC Card slot bezel
2
Hard drive cover (includes 2 captive screws, captured by C clips)
3
Memory module compartment cover (includes 1 captive screw,
captured by C clip)
4
Mini Card module compartment cover (includes 1 captive screw,
captured by C clip)
5
Bluetooth module cover (includes 1 captive screw, captured by C clip)
6
Computer feet (4)
3–18
Maintenance and Service Guide
Illustrated Parts Catalog
3.5 Cable Kit
Table 3-4
Cable Kit
Spare Part Number Information
Item
Description
Cable Kit
Includes:
1
Pointing stick cable
2
Bluetooth module cable
3
Audio cable
4
Modem module cable
5
TouchPad cable
Maintenance and Service Guide
Spare Part
Number
418876-001
3–19
Illustrated Parts Catalog
3.6 Mass Storage Devices
Table 3-5
Mass Storage Devices
Spare Part Number Information
Spare Part
Number
Item
Description
1
Hard drives (include frame and connector)
7200 rpm
100 GB
80 GB
60 GB
2
431125-001
431124-001
418861-001
5400 rpm
120 GB
100 GB
80 GB
60 GB
40 GB
Optical drives (include bezel)
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Combo Drive
DVD-ROM drive
3–20
440880-001
418863-001
418862-001
418859-001
418858-001
418866-001
418865-001
418864-001
Maintenance and Service Guide
Illustrated Parts Catalog
3.7 Miscellaneous (Not Illustrated)
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information
Description
Spare Part
Number
90-watt non-PFC AC adapter
418873-001
90-watt PFC AC adapter
418875-001
65-watt PFC AC adapter
418872-001
External MultiBay II
366143-001
Fingerprint reader insert (for use as a filler in a non-used
fingerprint reader)
438170-001
External MultiBay II power cable and stand
366144-001
HP Extended Life Battery
367456-001
HP Docking Station
374803-001
HP Docking Station Miscellaneous Plastics Kit
380089-001
Label Kit
418879-001
MultiBay 8X DVD-ROM Drive
373314-001
MultiBay 24X DVD/CD-RW Combo Drive
373315-001
Nylon carrying case
325814-001
USB 1.1 diskette drive
359118-001
Maintenance and Service Guide
3–21
Illustrated Parts Catalog
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information (Continued)
Spare Part
Number
Description
Power cords:
For use in the United States
350055-001
For use in Australia
350055-011
For use in Europe
350055-021
For use in the United Kingdom
350055-031
For use in Italy
350055-061
For use in Denmark
350055-081
For use in Brazil
350055-201
For use in Japan
350055-291
For use in the People’s Republic of China
350055-AA1
For use in Korea
350055-AD1
For use in Israel
350055-BB1
For use in Switzerland
350055-BG1
For use in French Canada
350055-DB1
Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information on
specifications and usage)
418878-001
■ Phillips PM3.0×3.0 screw
■ Phillips PM2.5×17.0 screw
■ Phillips PM2.5×13.0 spring-loaded
screw
■ Phillips PM2.5×7.0 screw
■ Phillips PM2.5×4.0 screw
3–22
■
■
■
■
■
■
Phillips PM2.0×6.0 screw
Phillips PM2.0×4.0 screw
Torx8 T8M2.5×19.0 screw
Torx8 T8M2.5×9.0 screw
Torx8 T8M2.5×7.0 screw
Torx8 T8M2.5×4.0 screw
Maintenance and Service Guide
Illustrated Parts Catalog
3.8 Sequential Part Number Listing
Table 3-7
Sequential Part Number Listing
Spare Part
Number
Description
325814-001
Nylon carrying case
350055-001
Power cord for use in the United States
350055-011
Power cord for use in Australia
350055-021
Power cord for use in Europe
350055-061
Power cord for use in Italy
350055-031
Power cord for use in the United Kingdom
350055-081
Power cord for use in Denmark
350055-201
Power cord for use in Brazil
350055-291
Power cord for use in Japan
350055-AA1
Power cord for use in the People’s Republic of China
350055-AD1
Power cord for use in Korea
350055-BB1
Power cord for use in Israel
350055-BG1
Power cord for use in Switzerland
350055-DB1
Power cord for use in French Canada
359118-001
USB 1.1 diskette drive
366143-001
External MultiBay II
366144-001
External MultiBay II power cable and stand
367456-001
HP Extended Life Battery
374803-001
HP Docking Station
380089-001
HP Docking Station Miscellaneous Plastics Kit
Maintenance and Service Guide
3–23
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
407107-001
802.11b/g HS WLAN Mini Card module for use in
North America
407107-002
802.11b/g HS WLAN Mini Card module for use in the ROW
countries or regions listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407107-291
802.11b/g HS WLAN module for use in Japan
407108-001
802.11b/g LJ WLAN module for use in North America
407108-002
802.11b/g LJ WLAN Mini Card module for use in the ROW
countries or regions listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407108-291
802.11b/g LJ WLAN module for use in Japan
407576-001
802.11a/b/g GL WLAN module for use in the MOW1 countries
or regions listed below:
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
3–24
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi
Arabia
Taiwan
The United
States
Vietnam
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
407576-002
Description
802.11a/b/g GL WLAN Mini Card module for use in the MOW2
countries or regions listed below:
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark
Egypt
407576-003
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The
Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The
Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
802.11a/b/g GL WLAN Mini Card module for use in the ROW
countries or regions listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407576-291
802.11a/b/g GL WLAN Mini Card module for use in Japan
409250-004
802.11b/g GL WLAN Mini Card module for use in the following
countries or regions:
Israel
Jordan
Kuwait
Thailand
United Arab
Emirates
Ukraine
409993-001
Bluetooth module (includes Bluetooth module cable)
418849-001
Modem module
418850-001
1-DIMM, PC2-4200, 256-MB memory module
Maintenance and Service Guide
3–25
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
418851-001
1-DIMM, PC2-4200, 512-MB memory module
418852-001
1-DIMM, PC2-4200, 1024-MB memory module
418853-001
1-DIMM, PC2-4200, 2048-MB memory module
418854-001
1-DIMM, PC2-5300, 256-MB memory module
418855-001
1-DIMM, PC2-5300, 512-MB memory module
418856-001
1-DIMM, PC2-5300, 1024-MB memory module
418857-001
1-DIMM, PC2-5300, 2048-MB memory module
418858-001
5400-rpm, 40-GB hard drive
418859-001
5400-rpm, 60-GB hard drive
418860-001
Mini Card WWAN module for use with Verizon networks
418861-001
7200-rpm, 60-GB hard drive
418862-001
5400-rpm, 80-GB hard drive
418863-001
5400-rpm, 100-GB hard drive
418864-001
8X DVD-ROM Drive
418865-001
24X DVD/CD-RW Combo Drive
418866-001
DVD±RW and CD-RW Double-Layer Combo Drive
418867-001
8-cell, 5.1-AH battery
418868-001
Intel Core Duo T2300 (1.67-GHz) processor (includes
thermal paste)
418869-001
Intel Core Duo T2400 (1.83-GHz) processor (includes
thermal paste)
418870-001
Intel Core Duo T2500 (2.00-GHz) processor (includes
thermal paste)
418871-001
4-cell, 2.5-AH battery
3–26
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
418872-001
65-watt AC adapter
418873-001
90-watt non-PFC AC adapter
418874-001
Intel Core Duo T2600 (2.17-GHz) processor (includes thermal
paste)
418875-001
90-watt PFC AC adapter
418876-001
Cable Kit
418877-001
Plastics Kit
418878-001
Screw Kit
418879-001
Label Kit
418880-001
RTC battery
418881-001
Base enclosure
418882-001
Top cover with 3 pointing stick buttons and 3 TouchPad
buttons, for use with keyboards with Pointing Stick
418883-001
Speaker
418884-001
PC Card/digital media board
418885-001
Intel Core Solo T1300 (1.67-GHz) processor (includes thermal
paste)
418886-001
Fan assembly
418887-001
Heat sink for use only with discrete system boards (spare part
numbers 418904-001 and 430495-001, includes
thermal grease, alcohol pad, and thermal pad)
418888-001
Display Inverter
418889-001
Display bezel
418890-001
14.1-inch, WXGA display panel
Maintenance and Service Guide
3–27
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
418891-001
14.1-inch, WXGA+ display panel
418892-001
Display Screw Kit
418893-001
Display Rubber Kit
418894-001
Display Bracket Kit
418895-001
Display enclosure
418896-001
14.1-inch, WXGA display assembly (includes wireless antenna
transceivers and cables)
418897-001
Display Cable Kit for use with WXGA display panel
418898-001
Display Cable Kit for use with WXGA+ display panel
418899-001
Wireless Antenna Kit
418900-001
Switch cover
418901-001
LED board (includes LED board cable)
418902-001
Display Hinge Kit
418903-001
Microphone
418904-001
128-MB discrete system board, for use only with heat sink with
spare part number 418887-001 (includes thermal grease,
alcohol pad, and thermal pad)
418905-001
MultiBay II eject assembly
418907-001
14.1-inch, WXGA+ display assembly (includes wireless
antenna transceivers and cables)
418908-001
Power button board (includes power button board cable)
418910-001
Keyboard for use in the United States
418910-021
Keyboard for international use
418910-031
Keyboard for use in the United Kingdom
3–28
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
418910-041
Keyboard for use in Germany
418910-051
Keyboard for use in France
418910-061
Keyboard for use in Italy
418910-071
Keyboard for use in Spain
418910-081
Keyboard for use in Denmark
418910-091
Keyboard for use in Norway
418910-101
Keyboard for use in Sweden/Finland
418910-111
Keyboard for use in Switzerland
418910-121
Keyboard for use in French Canada
418910-131
Keyboard for use in Portugal
418910-141
Keyboard for use in Turkey
418910-151
Keyboard for use in Greece
418910-161
Keyboard for use in Latin America
418910-171
Keyboard for use in Saudi Arabia
418910-201
Keyboard for use in Brazil
418910-211
Keyboard for use in Hungary
418910-221
Keyboard for use in the Czech Republic
418910-231
Keyboard for use in Slovakia
418910-251
Keyboard for use in Russia
418910-281
Keyboard for use in Thailand
418910-291
Keyboard for use in Japan
418910-A41
Keyboard for use in Belgium
Maintenance and Service Guide
3–29
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
418910-AB1
Keyboard for use in Taiwan
418910-AD1
Keyboard for use in Korea
418910-BA1
Keyboard for use in Slovenia
418910-BB1
Keyboard for use in Israel
418910-DD1
Keyboard for use in Iceland
418930-001
Heat sink for use only with the UMA system board, spare part
number 418931-001 (includes thermal grease, alcohol pad,
and thermal pad)
418931-001
UMA system board, for use only with heat sink with spare part
number 418930-001 (includes thermal grease, alcohol pad,
and thermal pad)
430495-001
64-MB discrete system board, for use only with heat sink with
spare part number 418887-001 (includes thermal grease,
alcohol pad, and thermal pad)
431124-001
7200-rpm, 80-GB hard drive
431125-001
7200-rpm, 100-GB hard drive
435098-001
Mini Card WWAN module for use with Vodafone networks
435860-001
Intel Core Duo T7600 (2.33-GHz) processor
435861-001
Intel Core Duo T7400 (2.16-GHz) processor
435862-001
Intel Core Duo T7200 (2.0-GHz) processor
435863-001
Intel Core Duo T5600 (1.83-GHz) processor
435864-001
Intel Core Duo T5500 (1.66-GHz) processor
436012-001
Intel Core Duo T2300E (1.66-GHz) processor
436668-001
Mini Card WWAN module for use with Cingular networks
438169-001
Top cover (includes TouchPad and smart card reader)
3–30
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
438170-001
Fingerprint reader insert (for use as a filler in a non-used
fingerprint reader)
438875-001
Heat sink for use only with discrete system boards (spare part
numbers 418904-001 and 430495-001), includes
thermal grease, alcohol pad, and thermal pad
438876-001
Heat sink for use only with the UMA system board (spare part
number 418931-001), includes thermal grease, alcohol pad,
and thermal pad
440880-001
5400-rpm, 120-GB hard drive
444966-001
Intel Celeron M 440 (1.80-GHz) processor
444965-001
Intel Celeron M 430 (1.73-GHz) processor
Maintenance and Service Guide
3–31
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
■ Torx8 screwdriver
■ Flat-bladed screwdriver
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Ä
CAUTION: When servicing the computer, be sure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in hibernation, turn the computer on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, be sure that
a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Before handling a drive, be sure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Be sure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.
Maintenance and Service Guide
4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
4–8
Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 81 screws, in 14 different sizes, that must be
removed, replaced, or loosened when servicing the computer.
Make special note of each screw size and location during removal
and replacement.
Refer to Appendix A, “Screw Listing” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
5–2
Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the Computer for
Disassembly
# of Screws Removed
Battery
0
5.4
Hard Drive
2 loosened to remove the
hard drive cover
1 loosened to remove the
hard drive
4 to disassemble the
hard drive
5.5
Computer Feet
0
5.6
Bluetooth Module
1 loosened
5.7
External Memory Module
1 loosened to remove the
memory module
compartment cover
5.8
Mini Card WLAN Module
1 loosened to remove the
Mini Card module
compartment cover
2 removed to remove the
Mini Card WLAN module
Å
5.9
To prevent an unresponsive system and the display of a
warning message, install only a Mini Card device
authorized for use in your computer by the governmental
agency that regulates wireless devices in your country or
region. If you install a device and then receive a warning
message, remove the device to restore computer
functionality. Then contact technical support by selecting
Start > Help and Support > Contact support..
MultiBay II Device
Maintenance and Service Guide
1
5–3
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.10
Keyboard
3
5.11
RTC Battery
0
5.12
Internal Memory Module
0
5.13
Modem Module
2
5.14
Mini Card WWAN Module
2
5.15
Switch Cover
6
5.16
Power Button Board
2
5.17
Fan Assembly
1
5.18
Heat Sink
6 loosened
5.19
Processor
1 loosened
5.20
Display Assembly
Display bezel
Display hinges
Display panel
Display inverter
Wireless antenna transceivers
7
4
4
6
0
2
5.21
Top Cover
12
5.22
PC Card/Digital Media Board
3
5.23
Speaker
0
5.24
Microphone
0
5.25
System Board
6
5.26
MultiBay II Eject Assembly
1
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
Battery Spare Part Number Information
8-cell, 5.1-AH
4-cell, 2.5-AH
418867-001
418871-001
4. Remove the battery by following these steps:
a. Turn the computer upside down with the rear panel
toward you.
b. Slide the battery release latch on the right 1 and then the
battery release latch on the left 2 to release the battery.
c. Slide the battery 3 straight back and remove it.
Removing the Battery
Reverse the above procedure to install the battery.
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
7200 rpm
100 GB
80 GB
60 GB
431125-001
431124-001
418861-001
5400 rpm
120 GB
100 GB
80 GB
60 GB
40 GB
440880-001
418863-001
418862-001
418859-001
418858-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Position the computer with the front toward you.
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
hard drive cover to the computer.
4. Lift the right side of the hard drive cover 2 and swing it up
and to the left.
5. Remove the hard drive cover.
hard drive cover is included in the Plastics Kit, spare part
✎ The
number 418877-001.
Removing the Hard Drive Cover
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive
retention screw 1.
7. Grasp the mylar tab 2 on the hard drive and slide the hard
drive 3 to the left to disconnect it from the system board.
8. Remove the hard drive 4 from the hard drive bay.
Removing the Hard Drive
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
9. Remove the four Phillips PM3.0×3.0 hard drive frame
screws 1 from each side of the hard drive.
10. Lift the frame 2 straight up to remove if from the hard drive.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Plastics Kit, spare part number 418877-001.
Replacing the Computer Feet
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
5.6 Bluetooth Module
Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable)
409993-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the
Bluetooth module cover to the computer.
3. Remove the Bluetooth module cover 2.
Removing the Bluetooth Module Cover
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
4. Slide the Bluetooth module 1 to the right until the left side
of the module is clear of the left side of the clip in the base
enclosure.
5. Swing the left side of the Bluetooth module 2 out of the base
enclosure.
6. Slide the Bluetooth module 3 to the left until it is removed
from the base enclosure.
7. Disconnect the Bluetooth module cable 4 from the Bluetooth
module.
8. Remove the Bluetooth module.
Bluetooth module cable is included with the Bluetooth
✎ The
module spare part kit and is also available in the Cable Kit,
spare part number 418876-001.
Removing the Bluetooth Module
Reverse the above procedure to install a Bluetooth module.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
5.7 External Memory Module
Memory Module Spare Part Number Information
PC2-5300
2048 MB
1024 MB
512 MB
256 MB
418857-001
418856-001
418855-001
418854-001
PC2-4200
2048 MB
1024 MB
512 MB
256 MB
418853-001
418852-001
418851-001
418850-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Position the computer with the front toward you.
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the
memory module compartment cover to the computer.
4. Lift the right edge of the cover 2 and swing it up and to the
left.
5. Remove the memory module compartment cover.
memory module compartment cover is included in the
✎ The
Plastics Kit, spare part number 418877-001.
Removing the Memory Module Compartment Cover
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge of
the module opposite the socket rises away from
the computer.)
7. Slide the module 2 away from the socket at an angle.
8. Remove the memory module.
modules are designed with a notch 3 to prevent
✎ Memory
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Mini Card WLAN Module
Mini Card WLAN Module
Spare Part Number Information
802.11b/g HS WLAN module for use in North America
407107-001
802.11b/g HS WLAN module for use in the countries or regions
listed below. These countries or regions are categorized as the
rest of the world (ROW).
407107-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g HS WLAN module for use in Japan
407107-291
802.11b/g LJ WLAN module for use in North America
407108-001
802.11b/g LJ WLAN module for use in the ROW countries or
regions listed below:
407108-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g LJ WLAN module for use in Japan
407108-291
802.11a/b/g GL WLAN module for use in the countries or
regions listed below. These countries or regions are categorized
as most of the world 1 (MOW1).
407576-001
Antigua & Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Maintenance and Service Guide
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi Arabia
Taiwan
The United
States
Vietnam
5–17
Removal and Replacement Procedures
Mini Card WLAN Module
Spare Part Number Information (Continued)
802.11a/b/g GL WLAN module for use in the countries or
regions listed below. These countries or regions are categorized
as most of the world 2 (MOW2).
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The
Philippines
Poland
Portugal
Romania
Russia
Serbia and Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
802.11a/b/g GL WLAN module for use in the ROW countries or
regions listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
407576-002
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
407576-003
Uruguay
Venezuela
802.11a/b/g GL WLAN module for use in Japan
407576-291
802.11b/g GL WLAN module for use in Korea
407576-AD1
802.11b/g GL WLAN module for use in the following countries
or regions:
409250-004
Israel
Jordan
Ukraine
5–18
Kuwait
Thailand
United Arab Emirates
Maintenance and Service Guide
Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the front toward you.
3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the
Mini Card module compartment cover to the computer.
4. Lift the front of the cover 2 and swing it up and toward
the back of the computer.
5. Remove the Mini Card module compartment cover.
Mini Card module compartment cover is included in the
✎ The
Plastics Kit, spare part number 418877-001.
Removing the Mini Card Module Compartment Cover
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
6. Make note of which wireless antenna cable is attached to
which antenna clip on the Mini Card WLAN module before
disconnecting the cables, then disconnect the auxiliary and
main wireless antenna cables 1 from the Mini Card WLAN
module.
wireless antenna cables are available in the
✎ The
Wireless Antenna Kit, spare part number 418899-001.
7. Remove the two Phillips PM2.0×3.0 screws 2 that secure the
Mini Card WLAN module to the computer. (The edge of
the module opposite the socket rises away from the
computer.)
8. Remove the Mini Card WLAN module 3 by pulling the
module away from the socket at an degree angle.
Card modules are designed with a notch 4 to prevent
✎ Mini
incorrect installation.
Removing a Mini Card WLAN Module
Reverse the above procedure to install a Mini Card WLAN
module.
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
5.9 MultiBay II Device
MultiBay II Device Spare Part Number Information
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Combo Drive
DVD-ROM drive
418866-001
418865-001
418864-001
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the left side toward you.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
3. Remove the Phillips PM2.5×5.0 screw 1 that secures the
MultiBay II device to the computer.
4. Push in on the right side of the MultiBay II device 2.
(The MultiBay II device partially protrudes from the
MultiBay II.)
5. Slide the MultiBay II device 3 out of the computer.
Removing the MultiBay II Device
Reverse the above procedure to install an MultiBay II device.
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
5.10
Keyboard
Keyboard Spare Part Number Information
For use in:
Belgium
Brazil
The Czech Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
418910-A41
418910-201
418910-221
418910-081
418910-051
418910-121
418910-041
418910-151
418910-211
418910-DD1
418910-021
418910-BB1
418910-061
418910-291
418910-AD1
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
The United Kingdom
The United States
418910-161
418910-091
418910-131
418910-251
418910-171
418910-231
418910-BA1
418910-071
418910-101
418910-111
418910-AB1
418910-281
418910-141
418910-031
418910-001
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the front toward you.
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
3. Remove the three Torx8 T8M2.5×11.0 screws that secure the
keyboard to the computer.
Removing the Keyboard Screws
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer display-side up with the front toward you.
5. Open the computer as far as possible.
6. Slide the four release tabs 1 on the rear edge of the keyboard
forward.
7. Lift the rear edge of the keyboard 2 and swing it up toward
you until it rests on the palm rest.
Releasing the Keyboard
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
8. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is attached and disconnect the keyboard
cable 2.
9. Release the ZIF connector 3 to which the pointing stick
cable is attached and disconnect the pointing stick cable 4.
10. Remove the keyboard.
Disconnecting the Keyboard and Pointing Stick Cables
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
11. If it is necessary to replace the pointing stick cable, turn the
keyboard upside down with the space bar toward you.
12. Release the ZIF connector 1 to which the pointing stick
cable is attached and disconnect the pointing stick cable 2.
pointing stick cable is included with all keyboard spare
✎ The
part kits and is also available in the Cable Kit, spare part
number 418876-001.
Removing the Pointing Stick Cable
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
5.11
RTC Battery
RTC battery is included in the Plastics Kit, spare part
✎ The
number 418877-001.
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.10).
3. Disconnect the RTC battery cable 1 from the system board
and remove the cable from the clips 2 in the top cover.
4. Remove the RTC battery 3 from the clip in the
base enclosure.
✎ The RTC battery is secured to the top cover by two-sided tape.
Removing the RTC Battery
Reverse the above procedure to install an RTC battery.
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
5.12
Internal Memory Module
Memory Module Spare Part Number Information
PC2-5300
2048 MB
1024 MB
512 MB
256 MB
418857-001
418856-001
418855-001
418854-001
PC2-4200
2048 MB
1024 MB
512 MB
256 MB
418853-001
418852-001
418851-001
418850-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.10).
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
3. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge of
the module opposite the socket rises away from
the computer.)
4. Slide the module 2 away from the socket at an angle.
5. Remove the memory module.
modules are designed with a notch 3 to prevent
✎ Memory
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
5.13
Modem Module
Modem Module Spare Part Number Information
Modem module
418849-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.10).
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
3. Remove the two Phillips PM2.0×6.0 screws 1 that secure the
modem module to the system board.
4. Lift the right side of the modem module 2 to disconnect it
from the system board.
5. Disconnect the modem module cable 3 from the
modem module.
modem module cable is included in the modem module
✎ The
spare part kit and is also available in the Cable Kit, spare part
number 418876-001.
6. Remove the modem module.
Removing the Modem Module
Reverse the above procedure to install the modem module.
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
5.14
Mini Card WWAN Module
Mini Card WWAN Module
Spare Part Number Information
For use with Verizon networks
For use with Vodafone networks
For use with Cingular networks
418860-001
435098-001
436668-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.10).
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
3. Make note of which wireless antenna cable is attached to
which antenna clip on the Mini Card WWAN module before
disconnecting the cables, then disconnect the auxiliary and
main wireless antenna cables 1 from the Mini Card WWAN
module.
wireless antenna cables are available in the
✎ The
Wireless Antenna Kit, spare part number 418899-001.
4. Remove the two Phillips PM2.0×3.0 screws 2 that secure the
Mini Card WWAN module to the computer. (The edge of
the module opposite the socket rises away from the
computer.)
5. Remove the Mini Card WWAN module 3 by pulling the
module away from the socket at an angle.
Card modules are designed with a notch 4 to prevent
✎ Mini
incorrect installation.
Removing a Mini Card WWAN Module
Reverse the above procedure to install a Mini Card WWAN
module.
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
5.15
Switch Cover
Switch Cover Spare Part Number Information
Switch cover
418900-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.10).
3. Turn the computer upside down with the rear panel
toward you.
4. Remove the two T8M2.5×11.0 screws 1 and the four Phillips
PM2.0×2.0 screws 2 that secure the switch cover to the
computer.
Removing the Switch Cover Screws
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
5. Turn the computer display-side up with front toward you.
6. Open the computer as far as possible.
7. Disconnect the power button board cable 1 from the
system board.
8. Insert a thin flat-bladed tool under the hinge cover sections 2
of the switch cover and lift up until the switch cover 3
disengages from the computer.
9. Remove the switch cover.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
5.16
Power Button Board
Power Button Board Spare Part Number Information
Power button board (includes power button board cable)
418908-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.10).
3. Remove the switch cover (Section 5.15).
4. Remove the two Phillips PM2.5×4.0 screws 1 that secure the
power button board to the switch cover.
5. Remove the power button board 2 from the switch cover.
Removing the Power Button Board
Reverse the above procedure to install the power button board.
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
5.17
Fan Assembly
Fan Assembly Spare Part Number Information
Fan assembly
418886-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.10).
3. Remove the switch cover (Section 5.15).
4. Disconnect the fan cable 1 from the system board.
5. Remove the Torx8 T8M2.5×7.0 screw 2 that secures the
fan assembly to the base enclosure.
6. Remove the fan assembly 3 from the computer.
Removing the Fan Assembly
Reverse the above procedure to install the fan assembly.
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
5.18
Heat Sink
Heat Sink Spare Part Number Information
heat sink spare part kits include thermal grease, alcohol pads, and
✎ All
thermal pads.
For use only with discrete system boards (spare part numbers
418904-001 and 430495-001)
For use only with discrete system boards
For use only with the UMA system board (spare part number
418931-001)
For use only with the UMA system board
418887-001
438875-001
418930-001
438876-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
2. Noting the required screw removal sequence, loosen the four
Phillips PM2.0×10.0 screws 1 and the two Phillips
PM2.0×13.0 screws 2 that secure the heat sink to the system
board.
heat sink has numbers stamped on it that indicate the
✎ The
required screw removal sequence. You must remove screws in
the order indicated to avoid over torque and binding problems.
3. Remove the heat sink 3 from the base enclosure.
to the adhesive quality of the thermal paste located
✎ Due
between the heat sink and processor, it may be necessary
to move the heat sink from side to side to detach the heat sink
from the processor.
Removing the Heat Sink
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
thermal paste and thermal pads should be thoroughly
✎ The
cleaned from the surfaces of the heat sink 1, processor 2,
Chip1 3, and Chip2 4 each time the heat sink is removed.
Thermal paste and thermal pads are included with all heat sink,
processor, and system board spare part kits.
Thermal Paste and Thermal Pad Locations
Reverse the above procedure to install the heat sink.
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
5.19
Processor
Processor Spare Part Number Information
Intel Core Duo T7600 (2.33-GHz) processor
Intel Core Duo T7400 (2.16-GHz) processor
Intel Core Duo T7200 (2.0-GHz) processor
Intel Core Duo T5600 (1.83-GHz) processor
Intel Core Duo T5500 (1.66-GHz) processor
Intel Core Duo T2300E (1.66-GHz) processor
Intel Core Duo T2600 (2.17-GHz) processor
Intel Core Duo T2500 (2.00-GHz) processor
Intel Core Duo T2400 (1.83-GHz) processor
Intel Core Duo T2300 (1.67-GHz) processor
435860-001
435861-001
435862-001
435863-001
435864-001
436012-001
418874-001
418870-001
418869-001
418868-001
Intel Core Solo T1300 (1.66-GHz) processor
418885-001
Intel Celeron M 440 (1.80-GHz) processor
Intel Celeron M 430 (1.73-GHz) processor
444966-001
444965-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
2. Use a flat-bladed screwdriver to turn the processor locking
screw 1 one-half turn counterclockwise until you hear a
click.
3. Lift the processor 2 straight up and remove it.
The gold triangle 3 on the processor should be aligned with
✎ the
triangle icon 4 on the processor socket when you install the
processor.
Removing the Processor
Reverse the above procedure to install the processor.
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
5.20 Display Assembly
Display Assembly Spare Part Number Information
14.1-inch, WXGA+
14.1-inch, WXGA
418907-001
418896-001
1. Prepare the computer for disassembly (Section 5.3).
2. Disconnect the wireless antenna cables from the Mini Card
WLAN module (Section 5.8).
3. Remove the keyboard (Section 5.10).
4. Disconnect the wireless antenna cables from the Mini Card
WWAN module (Section 5.14).
5. Remove the switch cover (Section 5.15).
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
6. Close the computer and turn it upside down with the
rear panel toward you.
7. Remove the following screws:
1 Two Torx8 T8M2.5×11.0 screws from the computer
bottom
2 Two Torx8 T8M2.5×7.0 screws from the computer
rear panel
3 One Phillips PM2.5×5.0 screw from the computer battery
bay
Removing the Display Assembly Screws
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
8. Turn the computer display-side up with the front toward you.
9. Open the computer as far as it will open.
10. Disconnect the display cable 1 from the system board.
11. Remove the wireless antenna cables 2 and 3 from the
Mini Card compartment and the top cover clips.
Disconnecting the Display Cable and Removing the Wireless
Antenna Cables
5–46
Maintenance and Service Guide
Removal and Replacement Procedures
Ä
CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.
12. Remove the two Torx8 T8M2.5×7.0 screws 1 that secure the
display assembly to the computer.
13. Lift the display assembly 2 straight up and remove it.
Removing the Display Assembly
Maintenance and Service Guide
5–47
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Display bezel
418889-001
Display panels
14.1-inch, WXGA+
14.1-inch, WXGA
418891-001
418890-001
Display Hinge Kit
418902-001
Display Inverter
418888-001
Wireless Antenna Kit
418899-001
Display enclosure
418895-001
Display Bracket Kit (includes left display bracket)
Display Cable Kit (for use with 14.1-inch, WXGA+ display
panel)
Display Cable Kit (for use with 14.1-inch, WXGA display panel)
Display Screw Kit
Display Rubber Kit (includes all display bezel rubber and mylar
screw covers)
418894-001
418898-001
5–48
418897-001
418892-001
418893-001
Maintenance and Service Guide
Removal and Replacement Procedures
14. Remove the following:
1 and 2 four rubber screw covers
The two rubber screw covers 1 on the top edge of the display
✎ bezel
are different from the two rubber screw covers 2 on the
bottom edge of the display bezel.
Both types of rubber screw covers are included in the Display
Rubber Kit, spare part number 418893-001.
3 Four Phillips PM2.5×6.0 screws
Removing the Display Bezel Screws
Maintenance and Service Guide
5–49
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Display bezel
418889-001
Display enclosure
418895-001
15. Flex the insides edges of the left and right sides 1 and the
top and bottom sides 2 of the display bezel until the bezel
disengages from the display enclosure.
16. Remove the display bezel 3.
Removing the Display Bezel
5–50
Maintenance and Service Guide
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Display Hinge Kit
418902-001
17. If it is necessary to replace the display hinges, remove the
Phillips PM2.5×4.0 screw 1 and the Phillips PM2.5×6.0
screw 2 that secure each hinge to the display enclosure.
18. Remove the display hinges 3.
Removing the Display Hinges
Maintenance and Service Guide
5–51
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Display panels
14.1-inch, WXGA+
14.1-inch, WXGA
418891-001
418890-001
19. Remove the four mylar screw covers 1 and the four Phillips
PM2.0×3.0 screws 2 that secure the display panel to the
display enclosure.
20. Remove the two Phillips PM2.5×6.0 screws 3 that secure
the display inverter to the display enclosure.
21. Remove the display panel 4 and display inverter 5 from the
display enclosure.
Removing the Display Panel
5–52
Maintenance and Service Guide
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Display Inverter
418888-001
22. Disconnect the display 1 and backlight cables 2 from the
inverter.
23. Remove the inverter 3.
Removing the Display Inverter
Maintenance and Service Guide
5–53
Removal and Replacement Procedures
Display Assembly Components
Spare Part Number Information
Description
Spare Part
Number
Wireless Antenna Kit
418899-001
24. If it is necessary to replace the wireless antenna transceivers
and cables, remove the two Torx T8M2.5×4.0 screws 1 that
secure the left and right transceivers to the display enclosure.
25. Remove the wireless antenna cables 2 from the clips in the
display enclosure.
26. Detach the wireless antenna transceivers 3 from the display
enclosure.
27. Remove the wireless antenna transceivers and cables.
Removing the Wireless Antenna Transceivers and Cables
Reverse the above procedure to reassemble and install the
display assembly
5–54
Maintenance and Service Guide
Removal and Replacement Procedures
5.21 Top Cover
Top Cover Spare Part Number Information
Top cover (includes TouchPad, smart card reader, and
fingerprint reader board)
Top cover (includes TouchPad and smart card reader)
418882-001
438169-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
e. Display assembly (Section 5.20)
2. Turn the computer upside down with the front toward you.
Maintenance and Service Guide
5–55
Removal and Replacement Procedures
3. Remove the following:
1 Two rubber screw covers
2 Nine Torx8 T8M2.5×11.0 screws that secure the top cover
to the base enclosure
3 One Phillips PM2.5×5.0 screw that secures the top cover
to the base enclosure
Removing the Top Cover Screws, Part 1
5–56
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer right-side up with the front toward you.
5. Disconnect the following cables from the system board:
1 TouchPad cable
2 Fingerprint reader board cable
3 Smart card assembly cable
Disconnecting the Top Cover Cables
Maintenance and Service Guide
5–57
Removal and Replacement Procedures
6. Remove the microphone 1 from the clip in the top cover and
the cable 2 from the routing clips in the top cover.
Releasing the Microphone
5–58
Maintenance and Service Guide
Removal and Replacement Procedures
7. Remove the two Torx8 T8M2.5×7.0 screws that secure the
top cover to the base enclosure.
Removing the Top Cover Screws, Part 2
Maintenance and Service Guide
5–59
Removal and Replacement Procedures
8. Swing the rear edge of the top cover 1 up and forward 2
until the left and right sides disengage from the
base enclosure.
9. Remove the top cover 3.
Removing the Top Cover
Reverse the above procedure to install the top cover.
5–60
Maintenance and Service Guide
Removal and Replacement Procedures
5.22 PC Card/Digital Media Board
PC Card/Digital Media Board
Spare Part Number Information
PC Card/digital media board
418884-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
e. Display assembly (Section 5.20)
f. Top cover (Section 5.21)
Maintenance and Service Guide
5–61
Removal and Replacement Procedures
2. Remove the three Phillips PM2.5×5.0 screws 1 that secure
the PC Card/digital media board to the system board.
3. Lift up on the right side of the PC Card/digital media board 2
to disconnect the board from the system board.
Removing the PC Card/Digital Media Board
5–62
Maintenance and Service Guide
Removal and Replacement Procedures
4. If it is necessary to remove the PC Card assembly from the
digital media board, disengage the hooks 1 on the PC Card
assembly from the tabs on the digital media board.
5. Remove the PC Card assembly 2 from the
digital media board.
Removing the PC Card Assembly
Reverse the above procedure to reassemble and install the
PC Card/digital media board.
Maintenance and Service Guide
5–63
Removal and Replacement Procedures
5.23 Speaker
Speaker Spare Part Number Information
Speaker
418883-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
e. Display assembly (Section 5.20)
f. Top cover (Section 5.21)
g. PC Card/digital media board (Section 5.22)
5–64
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the speaker cable 1 from the system board.
3. Remove the speaker 2 from the base enclosure.
Removing the Speaker
Reverse the above procedure to install the speaker.
Maintenance and Service Guide
5–65
Removal and Replacement Procedures
5.24 Microphone
Microphone Spare Part Number Information
Microphone
418903-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.10)
b. Switch cover (Section 5.15)
c. Fan assembly (Section 5.17)
d. Heat sink (Section 5.18)
e. Display assembly (Section 5.20)
f. Top cover (Section 5.21)
g. PC Card/digital media board (Section 5.22)
5–66
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the microphone cable 1 from the system board.
3. Remove the microphone 2 from the base enclosure.
Removing the Microphone
Reverse the above procedure to install the microphone.
Maintenance and Service Guide
5–67
Removal and Replacement Procedures
5.25 System Board
System Board Spare Part Number Information
system board spare part kits include thermal grease, alcohol pads,
✎ All
and thermal pads.
128-MB discrete, for use only with heat sink with spare part
number 418887-001
64-MB discrete, for use only with heat sink with spare part
number 418887-001
418904-001
UMA, for use only with heat sink with spare part number
418930-001
418931-001
430495-001
replacing the system board, be sure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (Section 5.7 and Section 5.12)
■ Mini Card WLAN module (Section 5.8)
■ RTC battery (Section 5.11)
■ Modem module (Section 5.13)
■ Mini Card WWAN module (Section 5.14)
■ Processor (Section 5.19)
5–68
Maintenance and Service Guide
Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
Hard drive (Section 5.4)
Bluetooth board (Section 5.6)
MultiBay II device (Section 5.9)
Keyboard (Section 5.10)
Switch cover (Section 5.15)
Fan assembly (Section 5.17)
Heat sink (Section 5.18)
Display assembly (Section 5.20)
Top cover (Section 5.21)
PC Card/digital media board (Section 5.22)
Speaker (Section 5.23)
Microphone (Section 5.24)
Maintenance and Service Guide
5–69
Removal and Replacement Procedures
2. Turn the computer upside down with the front toward you.
3. Remove the two Phillips PM2.0×6.0 screws on each side of
the hard drive connector that secure the system board to the
base enclosure.
Removing the System Board Screws, Part 1
5–70
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer right-side up with the front toward you.
5. Remove the audio board cables 1 from the space between
the system board and the base enclosure.
6. Disconnect the audio board cable 2 from the system board.
7. Disconnect the Bluetooth module cable 3 from the
system board and remove the cable from the base enclosure.
audio board and Bluetooth module cables are available in
✎ The
the Cable Kit, spare part number 418876-001.
Disconnecting the System Board Cables, Part 1
Maintenance and Service Guide
5–71
Removal and Replacement Procedures
8. Disconnect the modem module cable 1 from the
system board.
modem module cable is available in the Cable Kit, spare
✎ The
part number 418876-001.
9. Release the ZIF connector 2 to which the LED board cable is
attached and disconnect the LED board cable 3 from the
system board.
Disconnecting the System Board Cables, Part 2
5–72
Maintenance and Service Guide
Removal and Replacement Procedures
10. Remove the four Phillips PM2.5×5.0 screws that secure the
system board to the base enclosure.
Removing the System Board Screws, Part 2
Maintenance and Service Guide
5–73
Removal and Replacement Procedures
11. Use the hard drive connector 1 to lift the right side of the
system board 2 until it rests at an angle.
12. Slide the system board 3 away at an angle and remove it.
Removing the System Board
5–74
Maintenance and Service Guide
Removal and Replacement Procedures
13. If it is necessary to replace the audio cable, disconnect the
cable from the three connectors on the system board and
remove the cable.
audio cable is available in the Cable Kit, spare part number
✎ The
418876-001.
Removing the Audio Cable
Maintenance and Service Guide
5–75
Removal and Replacement Procedures
14. If it is necessary to replace the modem connector and cable,
remove the connector 1 from the clip in the base enclosure
and remove the cable 2 from the routing channel in the base
enclosure.
modem cable is available in the Cable Kit, spare part
✎ The
number 418876-001.
Removing the Modem Connector and Cable
Reverse the above procedures to install the system board.
5–76
Maintenance and Service Guide
Removal and Replacement Procedures
5.26 MultiBay II Eject Assembly
MultiBay II Eject Assembly
Spare Part Number Information
MultiBay II eject assembly
418905-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth board (Section 5.6)
c. MultiBay II device (Section 5.9)
d. Keyboard (Section 5.10)
e. Switch cover (Section 5.15)
f. Fan assembly (Section 5.17)
g. Heat sink (Section 5.18)
h. Display assembly (Section 5.20)
i. Top cover (Section 5.21)
j. PC Card/digital media board (Section 5.22)
k. Speaker (Section 5.23)
l. Microphone (Section 5.24)
m. System board (Section 5.25)
Maintenance and Service Guide
5–77
Removal and Replacement Procedures
2. Remove the Phillips PM2.0×6.0 screw 1 that secures the
MultiBay II eject assembly to the base enclosure.
3. Remove the MultiBay II eject assembly 2 from the base
enclosure.
Removing the MultiBay II Eject Assembly
Reverse the above procedure to install the MultiBay II eject
assembly.
5–78
Maintenance and Service Guide
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions
Height (front to back)
Width
Depth
Weight
Metric
U.S.
2.9 to 3.4 cm
33.1 cm
23.9 cm
1.1 to 1.3 in
13.0 in
9.4 in
2.2 kg
4.9 lbs
Input Power
Operating voltage
Operating current
18.5 V dc @ 3.5 A – 65 W
19.0 V dc @ 4.74 A – 90 W
3.5 A or 4.74 A
Temperature
Operating (not writing to
optical disc)
Operating (writing to optical disc)
Nonoperating
Maintenance and Service Guide
0°C to 35°C
32°F to 95°F
5°C to 35°C
-20°C to 60°C
41°F to 95°F
-4°F to 140°F
6–1
Specifications
Table 6-1
Computer (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The computer operates well within this range of temperatures.
6–2
Maintenance and Service Guide
Specifications
Table 6-2
14.1-inch, WXGA
Dimensions
Height
Width
Diagonal
21.3 cm
28.5 cm
35.8 cm
Number of colors
Up to 16.8 million
Contrast ratio
250:1
Brightness
180 nits typical
8.4 in
11.2in
14.1 in
Pixel resolution
Pitch
Format
Configuration
0.279 × 0.279 mm
1024 × 768
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
4.0 W
Viewing angle
+/-40° horizontal, +120/-40° vertical
typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
Hard Drives
120-GB*
100-GB*
80-GB*
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
SATA
SATA
SATA
150 MB/sec
ATA
security
150 MB/sec
ATA
security
100 MB/sec
1.5 ms
10.5 ms
22 ms
1 ms
10 ms
18 ms
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous
(maximum)
Security
ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
2 ms
12 ms
22 ms
Logical blocks†
234,441,648 195,371,568 156.301.488
Disc rotational
speed
5400 rpm
Operating
temperature
0°C to 60°C
(32°F to
140°F)
✎
7200 rpm
7200 rpm
5°C to 55°C (41°F to
131°F)
Certain restrictions and exclusions apply. For details, consult technical
support by selecting Start > Help and Support > Contact support.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
6–4
Maintenance and Service Guide
Specifications
Table 6-3
Hard Drives
100-GB*
80-GB*
60-GB*
40-GB*
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
SATA
SATA
SATA
SATA
100 MB/sec
ATA
security
100 MB/sec
ATA
security
100 MB/sec
ATA
security
100 MB/sec
ATA
security
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous
(maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks†
195,363,650 156,301,488 117,210,240 78,140,160
Disc rotational
speed
5400 rpm
Operating
temperature
✎
5400 rpm
7200 and
5400 rpm
5400 rpm
5°C to 55°C (41°F to 131°F)
Certain restrictions and exclusions apply.For details, consult technical
support by selecting Start > Help and Support > Contact support.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
Maintenance and Service Guide
6–5
Specifications
Table 6-4
DVD±RW and CD-RW Combo Drive
Applicable disc
Read:
DVD-R, DVD-RW,
DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form
1 and 2)
CD-I ready (Mode 2, Form 1
and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge
Center hole diameter
1.5 cm (0.59 in)
Write:
CD-R and CD-RW
DVD-R and
DVD-RW
Disc diameter
Standard disc
Mini disc
6–6
12 cm (4.72 in)
8 cm (3.15 in)
Maintenance and Service Guide
Specifications
Table 6-4
DVD±RW and CD-RW Combo Drive (Continued)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD
DVD
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Random
Full stroke
Audio output level
Audio-out, 0.7 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA mode 2
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–7
Specifications
Table 6-5
DVD-ROM Drive
Applicable disc
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R
CD-RW
Photo CD (single and multisession)
CD-Bridge
Center hole diameter
1.5 cm (0.59 in)
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD
DVD
< 100 ms
< 175 ms
< 125 ms
< 225 ms
Random
Full stroke
Audio output level
Line-out, 0.7 Vrms
Cache buffer
512 KB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 10 seconds
Stop time
< 3 seconds
6–8
Maintenance and Service Guide
Specifications
Table 6-6
System DMA
Hardware DMA
System Function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–9
Specifications
Table 6-7
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2
Cascaded
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
Parallel port
IRQ8
System CMOS/real-time clock
IRQ9*
Microsoft ACPI-compliant system
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
6–10
Maintenance and Service Guide
Specifications
Table 6-7
System Interrupts (Continued)
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ14
Primary IDE channel
IRQ15
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
Maintenance and Service Guide
6–11
Specifications
Table 6-8
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
6–12
Maintenance and Service Guide
Specifications
Table 6-8
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
JoyStick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
Maintenance and Service Guide
6–13
Specifications
Table 6-8
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
6–14
Maintenance and Service Guide
Specifications
Table 6-9
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
Maintenance and Service Guide
6–15
A
Screw Listing
This appendix provides specification and reference information
for the screws used in the computer. All screws listed in this
appendix are available in the Screw Kit, spare part number
418878-001, and the Display Screw Kit, spare part number
418892-001.
Table A-1
Phillips PM3.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
3.0 mm
3.0 mm
5.0 mm
Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)
Phillips PM3.0×3.0 Screw Locations
Maintenance and Service Guide
A–1
Screw Listing
Table A-2
Phillips PM2.0×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
5.0 mm
2.0 mm
5.0 mm
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are
captured on the cover by C-clips; documented in Section 5.4)
2 One screw that secures the Bluetooth module cover to the computer (screw
is captured on the cover by a C-clip; documented in Section 5.6)
3 One screw that secures the memory module compartment cover to the
computer (screw is captured on the cover by a C-clip; documented in
Section 5.7)
4 One screw that secures the Mini Card module compartment cover to the
computer (screw is captured on the cover by a C-clip; documented in
Section 5.8)
Phillips PM2.0×5.0 Screw Locations
A–2
Maintenance and Service Guide
Screw Listing
Table A-3
Phillips PM2.5×13.0 Spring-Loaded Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
1
13.0 mm
2.5 mm
6.0 mm
Where used:
One screw that secures the hard drive to the computer (screw is captured on the
cover by a C-clip; documented in Section 5.4)
Phillips PM2.5×13.0 Screw Location
Maintenance and Service Guide
A–3
Screw Listing
Table A-4
Phillips PM2.5×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
9
5.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the MultiBay II device to the computer (documented in
Section 5.9)
Phillips PM2.5×5.0 Screw Location
A–4
Maintenance and Service Guide
Screw Listing
Table A-4
Phillips PM2.5×5.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
9
5.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the display assembly to the computer (documented
in Section 5.20)
2 One screw that secures the top cover to the computer (documented in
Section 5.21)
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
A–5
Screw Listing
Table A-4
Phillips PM2.5×5.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
9
5.0 mm
2.5 mm
5.0 mm
Where used:
3 screws that secure the PC Card/digital media board to the computer
(documented in Section 5.22)
Phillips PM2.5×5.0 Screw Locations
A–6
Maintenance and Service Guide
Screw Listing
Table A-4
Phillips PM2.5×5.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
9
5.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the system board to the computer (documented in
Section 5.25)
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
A–7
Screw Listing
Table A-5
Torx8 T8M2.5×11.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
16
11.0 mm
2.5 mm
5.0 mm
Where used:
1 Three screws that secure the keyboard to the computer (documented in
Section 5.10)
2 Two screws that secure the switch cover to the computer (documented in
Section 5.15)
3 Two screws that secure the display assembly to the computer
(documented in Section 5.20)
Torx8 T8M2.5×11.0 Screw Locations
A–8
Maintenance and Service Guide
Screw Listing
Table A-5
Torx8 T8M2.5×11.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
16
11.0 mm
2.5 mm
5.0 mm
Where used:
9 screws that secure the top cover to the computer (documented in
Section 5.21)
Torx8 T8M2.5×11.0 Screw Locations
Maintenance and Service Guide
A–9
Screw Listing
Table A-6
Phillips PM2.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
5
6.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the modem module to the computer (documented in
Section 5.13)
Phillips PM2.0×6.0 Screw Locations
A–10
Maintenance and Service Guide
Screw Listing
Table A-6
Phillips PM2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
5
6.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the system board to the computer (documented in
Section 5.25)
Phillips PM2.0×6.0 Screw Locations
Maintenance and Service Guide
A–11
Screw Listing
Table A-6
Phillips PM2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
5
6.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the MultiBay II eject assembly to the base enclosure
(documented in Section 5.26)
Phillips PM2.0×6.0 Screw Location
A–12
Maintenance and Service Guide
Screw Listing
Table A-7
Phillips PM2.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
3.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the Mini Card WLAN to the computer (documented in
Section 5.8)
Phillips PM2.0×3.0 Screw Locations
Maintenance and Service Guide
A–13
Screw Listing
Table A-7
Phillips PM2.0×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
3.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the Mini Card WWAN to the computer (documented in
Section 5.14)
Phillips PM2.0×3.0 Screw Locations
A–14
Maintenance and Service Guide
Screw Listing
Table A-8
Phillips PM2.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
4.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the power button board to the switch cover (documented in
Section 5.16)
Phillips PM2.5×4.0 Screw Locations
Maintenance and Service Guide
A–15
Screw Listing
Table A-8
Phillips PM2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
4.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display hinges to the display assembly (documented in
Section 5.20)
Phillips PM2.5×4.0 Screw Locations
A–16
Maintenance and Service Guide
Screw Listing
Table A-9
Torx8 T8M2.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
4.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the wireless antenna transceivers to the display assembly
(documented in Section 5.20)
Torx8 T8M2.5×4.0 Screw Locations
Maintenance and Service Guide
A–17
Screw Listing
Table A-10
Phillips PM2.5×10.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
10.0 mm
2.5 mm
6.0 mm
Where used:
1 Four screws that secure the heat sink to the computer (screws are secured
to the heat sink by C-clips; documented in Section 5.18)
Table A-11
Phillips PM2.5×13.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
13.0 mm
2.5 mm
6.0 mm
Where used:
2 Two screws that secure the heat sink to the computer (screws are secured
to the heat sink by C-clips; documented in Section 5.18)
Phillips PM2.5×10.0 and Phillips PM2.5×13.0 Screw Locations
A–18
Maintenance and Service Guide
Screw Listing
Table A-12
Phillips PM2.0×2.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
2.0 mm
2.0 mm
6.0 mm
Where used:
4 screws that secure the switch cover to the computer (documented in
Section 5.15)
Phillips PM2.0×2.0 Screw Locations
Maintenance and Service Guide
A–19
Screw Listing
Table A-13
Torx8 T8M2.5×7.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
8
7.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the fan assembly to the computer (documented in
Section 5.17)
Torx8 T8M2.5×7.0 Screw Location
A–20
Maintenance and Service Guide
Screw Listing
Table A-13
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
8
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display assembly to the computer (documented in
Section 5.20)
Torx8 T8M2.5×7.0 Screw Locations
Maintenance and Service Guide
A–21
Screw Listing
Table A-13
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
8
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display assembly to the computer (documented in
Section 5.20)
Torx8 T8M2.5×7.0 Screw Locations
A–22
Maintenance and Service Guide
Screw Listing
Table A-13
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
8
7.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the top cover to the computer (documented in
Section 5.21)
Torx8 T8M2.5×7.0 Screw Location
Maintenance and Service Guide
A–23
Screw Listing
Table A-13
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
8
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.21)
Torx8 T8M2.5×7.0 Screw Locations
A–24
Maintenance and Service Guide
Screw Listing
Table A-14
Phillips PM2.5×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
8
6.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the display bezel to the display assembly (documented in
Section 5.20)
Phillips PM2.5×6.0 Screw Locations
Maintenance and Service Guide
A–25
Screw Listing
Table A-14
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
8
6.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display hinges to the display assembly (documented in
Section 5.20)
Phillips PM2.5×6.0 Screw Locations
A–26
Maintenance and Service Guide
Screw Listing
Table A-14
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
8
6.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display panel to the display assembly (documented in
Section 5.20)
Phillips PM2.5×6.0 Screw Locations
Maintenance and Service Guide
A–27
B
Backup and Recovery in
Windows Vista
can only recover files that you have previously backed up.
✎ You
HP recommends that you use HP Backup & Recovery Manager
to create an entire drive backup as soon as you set up your
computer.
With HP Backup & Recovery Manager, you can perform the
following tasks:
■
Backing up your information regularly to protect your
important system files
■
Creating system recovery points that allow you to reverse
undesirable changes to your computer by restoring the
computer to an earlier state
■
Scheduling backups at specific intervals or events
When to Back Up
■
On a regularly scheduled basis
✎ Set reminders to back up your information periodically.
■
Before the computer is repaired or restored
■
Before you add or modify hardware or software
Maintenance and Service Guide
B–1
Backup and Recovery in Windows Vista
Backup Suggestions
■
Create a set of recovery discs using HP Backup & Recovery
Manager.
■
Create system recovery points using HP Backup & Recovery
Manager, and periodically copy them to disc.
■
Store personal files in the Documents folder and back up
these folders periodically.
■
Back up templates stored in their associated programs.
■
Save customized settings in a window, toolbar, or menu bar
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset
your preferences.
To copy the screen and paste it into a word-processing
document:
a. Display the screen.
b. Copy the screen.
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select
Edit > Paste.
you can perform backup and recovery procedures, the
✎ Before
computer must be connected to external power.
utilities, and applications installed by HP can be
✎ Drivers,
copied to a CD or to a DVD using HP Backup & Recovery
Manager.
B–2
Maintenance and Service Guide
Backup and Recovery in Windows Vista
Backing Up Specific Files or Folders
You can back up specific files or folders to the recovery partition
on the hard drive, to an optional external hard drive, or to optical
discs (CDs or DVDs).
process will take several minutes, depending on the file
✎ This
size and the speed of the computer.
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery >
Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up individual files and folders, and then click
Next.
5. Follow the on-screen instructions.
Backing up the Entire Hard Drive
When you perform a complete backup of the hard drive, you are
saving the full factory image, including the Windows® operating
system, software applications, and all personal files and folders.
of the entire hard drive image can be stored on another
✎ Ahardcopydrive,
on a network drive, or on recovery discs that you
create.
process may take over an hour, depending on your
✎ This
computer speed and the amount of data being stored.
Maintenance and Service Guide
B–3
Backup and Recovery in Windows Vista
To back up your entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery >
Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up entire hard drive, and then click Next.
5. Follow the on-screen instructions.
Creating Recovery Points
When you back up modifications since your last backup, you are
creating system recovery points. This allows you to save a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
first system recovery point, a snapshot of the entire image,
✎ The
is automatically created the first time you perform a backup.
Subsequent recovery points make copies of changes made after
that time.
HP recommends that you create recovery points at the following
times:
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
to an earlier recovery point does not affect data
✎ Recovering
files or e-mails created since that recovery point.
To create a system recovery point:
1. Select Start > All Programs > HP Backup & Recovery >
Backup and Recovery Manager.
2. Click Next.
B–4
Maintenance and Service Guide
Backup and Recovery in Windows Vista
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Create or manage Recovery Points, and then click
Next.
5. Follow the on-screen instructions.
Scheduling Backups
Use HP Backup Scheduler to schedule backups for the entire
system, for recovery points, or for specific files and folders. With
this tool, you can schedule backups at specific intervals (daily,
weekly, or monthly) or at specific events, such as at system
restart or when you dock to an optional docking station (select
models only).
To schedule backups:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup Scheduler.
2. Follow the on-screen instructions.
Performing a Recovery
can only recover files that you have previously backed up.
✎ You
HP recommends that you use HP Backup and Recovery
Manager to create an entire drive backup as soon as you set up
your computer.
Maintenance and Service Guide
B–5
Backup and Recovery in Windows Vista
HP Backup and Recovery Manager helps you with the following
tasks for safeguarding your information and restoring it in case of
a system failure:
■
Recovering important files—This feature helps you reinstall
important files without performing a full system recovery.
■
Performing a full system recovery—With HP Backup and
Recovery Manager, you can recover your full factory image
if you experience system failure or instability. HP Backup
and Recovery Manager works from a dedicated recovery
partition on the hard drive or from recovery discs you create.
Performing a Recovery from the Recovery
Discs
To perform a recovery from the recovery discs, follow these
steps:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Performing a Recovery from the Hard Drive
There are 2 ways to initiate a recovery from the hard drive:
■
From within Windows
■
From the recovery partition
Initiating a Recovery in Windows
To initiate a recovery in Windows, follow these steps:
1. Back up all personal files.
2. Select Start > All Programs > HP Backup & Recovery >
Backup and Recovery Manager.
3. Click Next.
B–6
Maintenance and Service Guide
Backup and Recovery in Windows Vista
4. Click Recover important files or the entire system, and
then click Next.
5. Follow the on-screen instructions.
Initiating a Recovery from the Hard Drive
Recovery Partition
To initiate a recovery from the hard drive recovery partition,
follow these steps:
1. Back up all personal files.
2. Restart the computer, and then press f11 before the Windows
operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
Maintenance and Service Guide
B–7
C
Backup and Recovery in
Windows XP
Creating Recovery Discs
After setting up the computer for the first time, be sure to create a
set of recovery discs of the full factory image. The recovery discs
are used to start up (boot) the computer and recover the operating
system and software to factory settings in case of system
instability or failure.
Note the following guidelines before creating recovery discs:
■
You will need high-quality CD-R, DVD-R, or DVD+R
media (purchased separately).
DVD±RW discs and DVD±RW double-layer
✎ Formatted
discs are not compatible with HP Backup and Recovery
Manager.
■
The computer must be connected to AC power during the
process.
■
Only one set of the recovery discs can be created per
computer.
■
Number each disc before inserting it into the optical drive of
the computer.
■
If necessary, you can cancel the disc creation before you have
finished creating the recovery discs. The next time you select
Create factory software recovery CDs or DVDs to recover
the system (Highly recommended), you will be prompted to
continue the disc creation.
Maintenance and Service Guide
C–1
Backup and Recovery in Windows XP
To create a set of recovery discs:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Create factory software recovery CDs or DVDs to
recover the system (Highly recommended), and then click
Next.
4. Follow the on-screen instructions.
Backing Up Your information
can only recover files that you have previously backed up.
✎ You
HP recommends that you use HP Backup and Recovery
Manager to create an entire drive backup as soon as you set up
your computer.
With HP Backup and Recovery Manager, you can perform the
following tasks:
■
Backing up your information regularly to protect your
important system files
■
Creating system recovery points that allow you to reverse
undesirable changes to your computer by restoring the
computer to an earlier state
■
Scheduling backups at specific intervals or events
When to Back Up
■
On a regularly scheduled basis
✎ Set reminders to back up your information periodically.
C–2
■
Before the computer is repaired or restored
■
Before you add or modify hardware or software
Maintenance and Service Guide
Backup and Recovery in Windows XP
Backup Suggestions
■
Create a set of recovery discs using HP Backup and Recovery
Manager.
■
Create system recovery points using HP Backup and
Recovery Manager, and periodically copy them to disc.
■
Store personal files in the My Documents folder and back up
these folders periodically.
■
Back up templates stored in their associated programs.
■
Save customized settings in a window, toolbar, or menu bar
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your
preferences.
To copy the screen and paste it into a word-processing
document:
a. Display the screen.
b. Copy the screen.
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit >
Paste.
you can perform backup and recovery procedures, the
✎ Before
computer must be connected to external power.
utilities, and applications installed by HP can be
✎ Drivers,
copied to a CD or to a DVD using HP Backup and Recovery
Manager.
Maintenance and Service Guide
C–3
Backup and Recovery in Windows XP
Backing Up Specific Files or Folders
You can back up specific files or folders to the recovery partition
on the hard drive, to an optional external hard drive, or to optical
discs (CDs or DVDs).
process will take several minutes, depending on the file
✎ This
size and the speed of the computer.
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up individual files and folders, and then click
Next.
5. Follow the on-screen instructions.
Backing Up the Entire Hard Drive
When you perform a complete backup of the hard drive, you are
saving the full factory image, including the Windows® operating
system, software applications, and all personal files and folders.
of the entire hard drive image can be stored on another
✎ Ahardcopydrive,
on a network drive, or on recovery discs that you
create.
process may take over an hour, depending on your
✎ This
computer speed and the amount of data being stored.
To back up your entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
C–4
Maintenance and Service Guide
Backup and Recovery in Windows XP
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up entire hard drive, and then click Next.
5. Follow the on-screen instructions.
Creating Recovery Points
When you back up modifications since your last backup, you are
creating system recovery points. This allows you to save a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
first system recovery point, a snapshot of the entire image,
✎ The
is automatically created the first time you perform a backup.
Subsequent recovery points make copies of changes made after
that time.
HP recommends that you create recovery points at the following
times:
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
to an earlier recovery point does not affect data
✎ Recovering
files or e-mails created since that recovery point.
To create a system recovery point:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
Maintenance and Service Guide
C–5
Backup and Recovery in Windows XP
4. Click Create or manage Recovery Points, and then click
Next.
5. Follow the on-screen instructions.
Scheduling Backups
Use HP Backup Scheduler to schedule backups for the entire
system, for recovery points, or for specific files and folders. With
this tool, you can schedule backups at specific intervals (daily,
weekly, or monthly) or at specific events, such as at system
restart or when you dock to an optional docking station (select
models only).
To schedule backups:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup Scheduler.
2. Follow the on-screen instructions.
Performing a Recovery
can only recover files that you have previously backed up.
✎ You
HP recommends that you use HP Backup and Recovery
Manager to create an entire drive backup as soon as you set up
your computer.
HP Backup and Recovery Manager helps you with the following
tasks for safeguarding your information and restoring it in case of
a system failure:
C–6
■
Recovering important files—This feature helps you reinstall
important files without performing a full system recovery.
■
Performing a full system recovery—With HP Backup and
Recovery Manager, you can recover your full factory image
if you experience system failure or instability. HP Backup
and Recovery Manager works from a dedicated recovery
partition on the hard drive or from recovery discs you create.
Maintenance and Service Guide
Backup and Recovery in Windows XP
Performing a Recovery from the Recovery
Discs
To perform a recovery from the recovery discs, follow these
steps:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Performing a Recovery from the Hard Drive
There are 2 ways to initiate a recovery from the hard drive:
■
From within Windows
■
From the recovery partition
Initiating a Recovery in Windows
To initiate a recovery in Windows, follow these steps:
1. Back up all personal files.
2. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
3. Click Next.
4. Click Recover important files or the entire system, and
then click Next.
5. Follow the on-screen instructions.
Maintenance and Service Guide
C–7
Backup and Recovery in Windows XP
Initiating a Recovery from the Hard Drive
Recovery Partition
To initiate a recovery from the hard drive recovery partition,
follow these steps:
1. Back up all personal files.
2. Restart the computer, and then press f11 before the Windows
operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
C–8
Maintenance and Service Guide
D
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Ä
CAUTION: The procedures in this appendix can result in damage to
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
Disposal
✎ Materials
This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life.
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or the Electronic Industries Alliance (EIA)
at http://www.eiae.org.
Maintenance and Service Guide
D–1
Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the liquid crystal display (LCD)
panel 2.
procedures differ from one display assembly to
✎ Disassembly
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.
D–2
Maintenance and Service Guide
Display Component Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
Maintenance and Service Guide
D–3
Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until
the bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
D–4
Maintenance and Service Guide
Display Component Recycling
4. Disconnect all display panel cables 1 from the display
inverter and remove the inverter 2.
Removing the Display Inverter
Maintenance and Service Guide
D–5
Display Component Recycling
5. Remove all screws 1 that secure the display panel assembly
to the display enclosure.
6. Remove the display panel assembly 2 from the display
enclosure.
Removing the Display Panel Assembly
D–6
Maintenance and Service Guide
Display Component Recycling
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the
display panel.
Removing the Display Panel Frame Screws
Maintenance and Service Guide
D–7
Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides
of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
Removing the Display Frame
D–8
Maintenance and Service Guide
Display Component Recycling
11. Remove the screws 1 that secure the backlight cover to the
display panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
Maintenance and Service Guide
D–9
Display Component Recycling
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
display panel.
Releasing the Backlight Cables
D–10
Maintenance and Service Guide
Display Component Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Removing the Backlight Frame
Maintenance and Service Guide
D–11
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
18. Slide the backlight out of the backlight frame.
Removing the Backlight
D–12
Maintenance and Service Guide
Display Component Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the
display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display
rear panel.
Releasing the LCD Panel
Maintenance and Service Guide
D–13
Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the LCD panel and backlight.
D–14
Maintenance and Service Guide
E
Connector Pin Assignments
Table D-1
Audio-Out (Headphone)
Pin
Signal
Pin
Signal
1
Audio out, left channel
3
Ground
2
Audio out, right channel
Maintenance and Service Guide
E–1
Connector Pin Assignments
Table D-2
Audio-In (Microphone)
Pin
Signal
Pin
Signal
1
Audio signal in
3
Ground
2
Audio signal in
Table D-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
E–2
Maintenance and Service Guide
Connector Pin Assignments
Table D-4
S-Video-Out
Pin
Signal
Pin
Signal
1
S-VHS color (C) signal
5
TV-CD
2
Composite video signal
6
S-VHS intensity ground
3
S-VHS intensity (Y) signal
7
Composite video ground
4
S-VHS color ground
Maintenance and Service Guide
E–3
Connector Pin Assignments
Table D-5
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
E–4
Maintenance and Service Guide
Connector Pin Assignments
Table D-6
RJ-11 (Modem)
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Maintenance and Service Guide
E–5
Connector Pin Assignments
Table D-7
RJ-45 (Network)
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
E–6
Maintenance and Service Guide
F
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country or region where the
equipment is purchased.
Power cord sets for use in other countries or regions must meet
the requirements of the country or region where the computer is
used.
Maintenance and Service Guide
F–1
Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries or
regions.
F–2
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country or
region where the power cord set will be used.
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country or region’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
Maintenance and Service Guide
Power Cord Set Requirements
Country/Region-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
F–3
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Accredited Agency
Applicable Note Number
Korea
EK
4
The Netherlands
KEMA
1
Norway
NEMKO
1
People’s Republic
of China
CCC
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
United Kingdom
BSI
1
United States
UL
2
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country or
region where it will be used.
F–4
Maintenance and Service Guide
Index
A
AC adapter, spare part
numbers 3–21, 3–27
accessory battery connector
1–22
arrow keys 1–15
audio cable
illustrated 3–19
removal 5–71
audio troubleshooting 2–25
audio-in jack
location 1–11
pin assignments E–2
audio-out jack
location 1–11
pin assignments E–1
B
backing up
hard drive
Windows Vista B–3
Windows XP C–4
specific files or folders
Windows Vista B–3
Windows XP C–4
system modifications C–6
the system C–3
Maintenance and Service Guide
backup C–2
Backup and Recovery
Windows Vista B–1
Windows XP C–1
backup suggestions B–2
base enclosure, spare part
number 3–9, 3–27
battery
removal 5–6
spare part numbers 3–11,
3–26, 5–6
battery bay 1–13, 1–22
battery light 1–7
battery release latch 1–22
Bluetooth module
removal 5–12
spare part number 3–15,
3–25, 5–12
Bluetooth module cable
illustrated 3–19
removal 5–71
Bluetooth module cover
illustrated 3–18
removal 5–12
bottom components 1–22
Index–1
Index
C
Cable Kit
contents 3–19
spare part number 3–5,
3–19, 3–27
cables, service considerations
4–2
caps lock key 1–15
caps lock light 1–19
carrying case, spare part
number 3–21, 3–23
CMOS clearing 1–4
components
bottom 1–22
front 1–6
keyboard 1–12, 1–14
left-side 1–10
rear 1–10
right-side 1–8
top 1–16, 1–18, 1–20
computer feet
illustrated 3–18
locations 5–11
Computer Setup
Advanced Menu 2–7
Diagnostics Menu 2–7
File menu 2–4
menus 2–4
overview 2–1
Security Menu 2–5
computer specifications 6–1
connector pin assignments
audio-in E–2
audio-out E–1
external monitor E–4
headphone E–1
Index–2
microphone E–2
modem E–5
monitor E–4
network E–6
RJ-11 E–5
RJ-45 E–6
S-Video-out E–3
Universal Serial Bus (USB)
E–2
connectors, service
considerations 4–2
creating recovery points B–4
D
design overview 1–24
Digital Media Slot 1–7
disassembly sequence chart
5–3
diskette drive
OS loading problems 2–23
precautions 4–3
spare part number 3–23
display assembly
removal 5–44
spare part numbers 3–3,
3–28, 5–44
display bezel
illustrated 3–16
removal 5–50
spare part number 3–17,
3–27, 5–48, 5–50
Display Bracket Kit, spare part
number 3–17, 3–28, 5–48
Display Cable Kit, spare part
number 3–17, 3–28, 5–48
Maintenance and Service Guide
Index
display component recycling
D–1
display enclosure
illustrated 3–16
spare part number 3–17,
3–28, 5–48, 5–50
display hinge
illustrated 3–16
removal 5–51
Display Hinge Kit, spare part
number 3–17, 3–28, 5–48,
5–51
display inverter
illustrated 3–16
removal 5–53
spare part number 3–17,
3–27, 5–48, 5–53
display panel
illustrated 3–16
removal 5–52
spare part numbers 3–17,
3–27, 3–28, 5–48, 5–52
display release button 1–7
Display Rubber Kit, spare part
number 3–28
Display Screw Kit, spare part
number 3–17, 3–28, 5–48
docking connector 1–22
drive light 1–7
drives, preventing damage 4–3
DVD/CD-RW Combo Drive
spare part number 3–26
DVD±RW and CD-RW
Combo Drive
precautions 4–3
removal 5–21
Maintenance and Service Guide
spare part number 3–11,
3–20, 3–26, 5–21
specifications 6–6, 6–8
DVD-ROM drive
precautions 4–3
removal 5–21
spare part number 3–11,
3–20, 3–21, 3–26, 5–21
specifications 6–8
E
electrostatic discharge 4–4,
4–8
exhaust vents 1–11
expansion product
spare part number 3–21
troubleshooting 2–18
external monitor port
location 1–13
pin assignments E–4
External MultiBay II power
cable and stand, spare part
number 3–21, 3–23
External MultiBay II, spare
part number 3–21, 3–23
F
f1 to f12 keys 1–15
fan assembly
removal 5–38
spare part number 3–7,
3–27, 5–38
features 1–2
feet
illustrated 3–18
locations 5–11
fingerprint reader 1–19
Index–3
Index
fingerprint reader insert, spare
part numbers 3–21, 3–31
flowcharts, troubleshooting
no audio 2–25, 2–26
no network/modem
connection 2–30
no OS loading 2–19
no OS loading from
diskette drive 2–23
no OS loading from hard
drive 2–20, 2–21, 2–22
no OS loading from optical
drive 2–24
no power 2–12, 2–14, 2–15
no video 2–16, 2–17
nonfunctioning device
2–27
nonfunctioning docking
device 2–18
nonfunctioning keyboard
2–28
nonfunctioning pointing
device 2–29
fn key 1–15
front components 1–6
G
grounding equipment and
methods 4–7
H
hard drive
OS loading problems 2–20
precautions 4–3
removal 5–7
Index–4
spare part numbers 3–9,
3–20, 3–26, 3–30, 3–31,
5–7
specifications 6–4
hard drive bay 1–23
hard drive cover
illustrated 3–18
removal 5–8
headphone jack
location 1–11
pin assignments E–1
heat sink
removal 5–39
spare part numbers 3–7,
3–27, 3–30, 3–31, 5–39
HP Docking Station, spare part
number 3–21, 3–23
HP Extended Life Battery,
spare part number 3–21,
3–23
I
I/O address specifications
6–12
Info Center button 1–17
infrared port 1–7
initiating a Recovery
from the hard drive
Recovery Partition
Windows Vista B–7
in Windows Vista B–6
interrupt specifications 6–10
Maintenance and Service Guide
Index
K
keyboard
removal 5–23
spare part numbers 3–3,
3–28, 3–29, 3–30, 5–23
troubleshooting 2–28
keyboard components 1–12,
1–14
keypad 1–15
L
Label Kit, spare part number
3–21, 3–27
LED board, spare part number
3–9, 3–28
left-side components 1–10
M
mass storage devices, spare
part numbers 3–20
memory map specifications
6–15
memory module
removal 5–14, 5–29
spare part numbers 3–5,
3–25, 3–26, 5–14, 5–29
memory module compartment
1–23
memory module compartment
cover
illustrated 3–18
removal 5–15
microphone
removal 5–66, 5–67
spare part number 3–5,
3–28, 5–66
Maintenance and Service Guide
microphone jack
location 1–11
pin assignments E–2
Mini Card compartment 1–23
Mini Card module
compartment cover
illustrated 3–18
removal 5–19
Mini Card WLAN module
removal 5–17
spare part numbers 3–11,
3–13, 3–15, 3–24, 3–25,
5–17
Mini Card WWAN module
removal 5–33
spare part number 3–7,
3–26, 5–33
spare part numbers 3–30
Miscellaneous Plastics Kit (for
use with docking device),
spare part number 3–21,
3–23
modem jack
location 1–9
pin assignments E–5
modem module
spare part number 3–5,
3–25, 5–31
troubleshooting 2–30
modem module cable
illustrated 3–19
removal 5–72
monitor port
location 1–13
pin assignments E–4
Index–5
Index
MultiBay II device 1–9
removal 5–21
spare part numbers 5–21
MultiBay II eject assembly
removal 5–77
spare part number 3–9,
3–28, 5–77
N
network jack
location 1–9
pin assignments E–6
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
num lock key 1–15
num lock light 1–19
O
optical drive
OS loading problems 2–24
precautions 4–3
removal 5–21
spare part numbers 3–11,
3–20, 3–21, 5–21
specifications 6–6, 6–8
P
packing precautions 4–5
password clearing 1–4
PC Card slot bezel, illustrated
3–18
PC Card slots 1–11
PC Card/digital media board
removal 5–61
spare part number 3–5,
3–27, 5–61
Index–6
performing a Recovery
from hard drive
Windows Vista B–6
from Recovery Discs
Windows Vista B–6
plastic parts 4–2
Plastics Kit
contents 3–18
spare part number 3–5,
3–18, 3–27
pointing device,
troubleshooting 2–29
pointing stick 1–21
pointing stick buttons 1–21
pointing stick cable, illustrated
3–19
power button 1–17
power button board
removal 5–37
spare part number 3–3,
3–28, 5–37
power connector 1–13
power cord
set requirements F–2
spare part numbers 3–22,
3–23
power light 1–6, 1–19
power management features
1–5
power, troubleshooting 2–12
presentation button 1–17
processor
removal 5–42
spare part numbers 3–9,
3–26, 3–27, 3–30, 3–31,
5–42
Maintenance and Service Guide
Index
R
rear components 1–10
Recovery
Windows Vista B–5
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–8
RJ-11 jack
location 1–9
pin assignments E–5
RJ-45 jack
location 1–9
pin assignments E–6
RTC battery
removal 5–28
spare part number 3–5,
3–27
S
safeguarding your data C–2
scheduling backups
Windows Vista B–5
Screw Kit
contents A–1
spare part number 3–22,
3–27, A–1
screw listing A–1
security cable slot 1–13
serial number 1–23, 3–1, 5–2
service considerations 4–2
smart card slot 1–9
Maintenance and Service Guide
speaker
location 1–7
removal 5–64
spare part number 3–9,
3–27, 5–64
specifications
computer 6–1
DVD±RW and CD-RW
Combo Drive 6–6, 6–8
DVD-ROM drive 6–8
hard drive 6–4
I/O addresses 6–12
interrupts 6–10
memory map 6–15
optical drive 6–6, 6–8
system DMA 6–9
static shielding materials 4–8
stringent security 1–4
S-Video-out jack
location 1–13
pin assignments E–3
switch cover
removal 5–35
spare part number 3–3,
3–28, 5–35
system board
removal 5–68
spare part numbers 3–7,
3–28, 3–30, 5–68
system DMA 6–9
system memory map 6–15
Index–7
Index
Index–8
T
U
thermal pads, replacing 5–41
thermal paste, replacing 5–41
tools required 4–1
top components 1–16, 1–18,
1–20
top cover
removal 5–55
spare part number 3–5,
3–27, 3–30, 5–55
TouchPad 1–21
TouchPad cable, illustrated
3–19
TouchPad left/right buttons
1–21
TouchPad scroll zone 1–21
transporting precautions 4–5
troubleshooting
audio 2–25
expansion product 2–18
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
OS loading 2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
Universal Serial Bus (USB)
diskette drive, spare part
number 3–21
Universal Serial Bus (USB)
port
location 1–9, 1–11
pin assignments E–2
unknown password 1–4
V
vents 1–23
video troubleshooting 2–16
volume buttons 1–17
W
when to back up B–1
Windows applications key
1–15
Windows logo key 1–15
wireless antenna
illustrated 3–16
removal 5–54
Wireless Antenna Kit, spare
part number 3–17, 3–28,
5–48, 5–54
wireless button 1–17
wireless light 1–6, 1–17, 1–19
workstation precautions 4–6
Maintenance and Service Guide