Empire Comfort Systems DVP30CC Series Owner`s manual

EMPIRE
Comfort Systems
INSTALLATION INSTRUCTIONS
AND
OWNER'S MANUAL
Cast Iron
unVented room heater
Models
SMALL
VFD(10,20)CC(30,70)(B,F,M)(N,P)-1
GAS-FIRED
MEDIUM
VFD30CC(30,70)(B,F,M,S,W)(N,P)-1
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
WARNING: If the information in these instructions are not followed exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
— Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to page 7 .
WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
Water Vapor: A By-Product of Unvented Room
Heaters
Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one
ounce (30 ml) of water for every 1,000 BTU's (.3KW's)
of gas input per hour. Refer to page 6.
Page 1
TABLE OF CONTENTS
section
page
IMPORTANT SAFETY INFORMATION.............................................................................. 3
SAFETY INFORMATION FOR USERS OF LP-GAS.......................................................... 4
INTRODUCTION................................................................................................................ 5
SPECIFICATIONS.............................................................................................................. 6
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS..........................6-7
GAS SUPPLY...................................................................................................................... 8
CLEARANCES.................................................................................................................... 9
LOG PLACEMENT........................................................................................................... 10
LOG IDENTIFICATION..................................................................................................... 11
PLACEMENT OF GLOWING EMBERS (ROCK WOOL).................................................. 12
OPERATION INSTRUCTIONS/FLAME APPEARANCE................................................... 12
OPERATING GUIDELINES.............................................................................................. 13
MILLIVOLT LIGHTING INSTRUCTIONS.......................................................................... 14
10,000 BTU MILLIVOLT LIGHTING INSTRUCTIONS...................................................... 15
PILOT FLAME CHARACTERISTICS...........................................................................16-17
MILLIVOLT WIRING.....................................................................................................18-19
MILLIVOLT TROUBLESHOOTING..............................................................................20-21
IP OPERATING INSTRUCTIONS..................................................................................... 22
IP WIRING........................................................................................................................ 23
IP LIGHTING INSTRUCTIONS......................................................................................... 24
IP TROUBLESHOOTING.................................................................................................. 25
IP TROUBLESHOOTING.............................................................................................26-27
MAIN BURNER FLAME CHARACTERISTICS................................................................. 28
MAINTENANCE................................................................................................................ 29
PARTS LIST - VFD10CC(30,70)....................................................................................... 30
PARTS VIEW - VFD10CC(30,70)..................................................................................... 31
PARTS LIST - VFD20CC(30,70)....................................................................................... 32
PARTS VIEW - VFD20CC(30,70)..................................................................................... 33
PARTS LIST - VFD30CC(30,70)....................................................................................... 34
PARTS VIEW - VFD30CC(30,70)..................................................................................... 35
CASTING PARTS LIST - VFD(10,20,30)CC(30,70)......................................................... 36
CASTING PARTS VIEW - VFD(10,20,30)CC(30,70)........................................................ 37
MASTER PARTS DISTRIBUTOR LIST............................................................................ 38
HOW TO ORDER REPAIR PARTS................................................................................... 38
ACCESSORY SIDE SHELVES INSTALLATION INSTRUCTIONS................................... 39
OPTIONAL STONE INLAY INSTALLATION INSTRUCTIONS......................................... 39
CIB4-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS................................40-41
CIB3-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS................................42-43
WARRANTY...................................................................................................................... 44
APPLIANCE SERVICE HISTORY.................................................................................... 45
QUICK REFERENCE GUIDE......................................................................................46-47
Page 2
31208-1-1112
IMPORTANT SAFETY INFORMATION
This Is a Heating Appliance
Do Not Operate This Appliance Without Front Panel Installed.
DANGER: Indicates a hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING: Indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE: Addresses practices not related to personal injury.
• An unvented room heater having an input rating of more than
6,000 Btu per hour shall not be installed in a bathroom.
• An unvented room heater having an input rating of more
than 10,000 Btu per hour shall not be installed in a bedroom
or bathroom.
• Due to high temperatures, the appliance should be located
out of traffic and away from furniture and draperies.
• Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition.
•Young children should be carefully supervised when they
are in the same room with the appliance.
• Do not place clothing or other flammable material on or
near the appliance.
• Keep burner and control compartment clean.
• Installation and repair should be done by a qualified
service person. The appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
Warning: Any change to this heater or its
controls can be dangerous.
Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the heater.
WARNING: DO NOT operate this appliance unless all
•
components including logs, burners, and controls are in
good working condition. Never operate this appliance if
any log or twig is broken, or out of their intended position.
Refer to the Log set placement instructions for correct log
and twig positioning.
Replacement components are available through your local
dealer as indicated in the How to Order Repair Parts section
of the appliance manual.
•Do make a periodic visual check of pilot and burners. Clean
and replace damaged parts.
• Do not use this room heater if any part has been under
water. Immediately call a qualified service technician to
inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
• Due to high surface temperatures, keep children, clothing
and furniture away.
• Under no circumstances should any solid fuels (wood, coal,
paper or cardboard etc.) be used in this appliance.
• The flow of combustion and ventilation air must not be
obstructed in any way.
Warning: Failure to keep the primary air opening(s)
•
of the burner(s) clean may result in sooting and property
damage.
• Keep appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
WARNING: Do not use a blower insert, heat exchanger
•
insert or other accessory not approved for use with
heater.
•
warning
When used without adequate combustion and ventilation
air, heater may give off CARBON MONOXIDE, an odorless,
poisonous gas.
Do not install heater until all necessary provisions are
made for combustion and ventilation air. Consult the written instructions provided with the heater for information
concerning combustion and ventilation air. In the absence
of instructions, refer to the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation, or
applicable local codes.
This heater is equipped with a pilot light safety system designed to turn off the heater if not enough fresh air
is available.
Do NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!
If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner
and control compartment clean.
31208-1-1112
Carbon monoxide poisoning may lead to
death.
Early signs of carbon monoxide poisoning resemble the flu,
with headache, dizziness and/or nausea. If you have these
signs, heater may not be working properly. Get fresh air at
once! Have heater serviced.
Some people — pregnant women, persons with heart or lung
disease, anemia, those under the influence of alcohol , those
at high altitudes — are more affected by carbon monoxide
than others.
The pilot light safety system senses the depletion of oxygen
at its location. If this heater is installed in a structure having a high vertical dimension, the possibility exists that the
oxygen supply at the higher levels will be less than that at
the heater. In this type of application, a fan to circulate the
structure air will minimize this effect. The use of this fan will
also improve the comfort level in the structure. When a fan is
used to circulate air, it should be located so that the air flow
is not directed at the burner.
Page 3
SAFETY INFORMATION FOR USERS OF LP-GAS
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions which can protect both you and your family from an
accident. Read them carefully now, then review them point by
point with the members of your household. Someday when
there may not be a minute to lose, everyone's safety will depend
on knowing exactly what to do. If, after reading the following
information, you feel you still need more information, please
contact your gas supplier.
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
• Do not operate electric switches, light matches, use your phone.
Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area. Do that
IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such as
basements. When you have reason to suspect a gas leak, keep
out of basements and other low areas. Stay out until firefighters
declare them to be safe.
• Use your neighbor's phone and call a trained LP-Gas service
person and the fire department. Even though you may not continue to smell gas, do not turn on the gas again. Do not re-enter
the building, vehicle, trailer, or area.
• Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then check
and relight the gas appliance for you.
no odor detected - odor fade
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if you
can smell the odorant in propane. Smoking can decrease your
ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor
or their minds are on something else. Thinking about smelling a
gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can filter the odorant. Odorants
in LP-Gas also are subject to oxidation. This fading can occur if
there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into walls,
masonry and other materials and fabrics in a room. That will take
some of the odorant out of the gas, reducing its odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
some points to remember
• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a "Scratch and Sniff" pamphlet. Use it to
find out what the propane odor smells like. If you suspect that
your LP-Gas has a weak or abnormal odor, call your LP-Gas
Dealer.
• If you are not qualified, do not light pilot lights, perform service,
or make adjustments to appliances on the LP-Gas system. If
you are qualified, consciously think about the odor of LP-Gas
prior to and while lighting pilot lights or performing service or
making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light pilot
lights, perform service, or make adjustments in an area where
the conditions are such that you may not detect the odor if there
has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders are
placed in service. Odor fade can occur in new tanks, or reinstalled
old tanks, if they are filled and allowed to set too long before
refilling. Cylinders and tanks which have been out of service for
a time may develop internal rust which will cause odor fade. If
Page 4
such conditions are suspected to exist, a periodic sniff test of
the gas is advisable. If you have any question about the gas
odor, call your lp-gas dealer. A periodic sniff test of the
lp-gas is a good safety measure under any condition.
• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
• If you experience a complete "gas out," (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orifices. If this occurs, some
new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your container
is under vapor pressure by turning it off at the container before it
goes completely empty or having it refilled before it is completely
empty.
31208-1-1112
INTRODUCTION
Always consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an unvented
room heater.
This appliance may be installed in an aftermarket* permanently
located, manufactured (mobile) home, where not prohibited by
state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
This appliance is only for use with the type of gas indicated on the
rating plate.
Instructions to Installer
1.Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail product registration
card supplied with unvented room heater.
3.Installer should show owner how to start and operate unvented
room heater.
This product is design certified in accordance with American National
Standards Institute Z21.11.2 by Underwriters Laboratories (UL) as
an Unvented Room Heater and should be installed according to
these instructions.
NOTICE: Remove screw in valve cover. Screw is required to prevent
shipping damage.
Attention: During initial use of ceramic log you will detect an
odor as the ceramic log is cured.
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change. Do not operate this appliance
unless all components including logs, burners, and controls
are in good working condition. Never operate this appliance
if any log or twig is broken, or out of their intended position.
Refer to Log Placement on pages 10 - 11 for correct log and
twig positioning.
Replacement parts are available through your local dealer as
indicated in the Parts Sections on pages 30 through 37.
WARNING
This appliance is equipped for (natural or propane) gas. Field
conversion is not permitted.
WARNING
This unit is not for use with solid fuels.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
Notice: During initial firing of this unit, its paint will bake out, and
smoke may occur. To prevent triggering of smoke alarms, ventilate
the room in which the unit is installed.
Installation in Residential Garages
Gas utilization equipment in residential garages shall be installed
so that all burners and burner ignition devices are located not less
than 18" (457 mm) above the floor.
Such equipment shall be located, or protected, so it is not subject
to physical damage by a moving vehicle.
Preparation
This vent free gas fireplace and its components are tested and
31208-1-1112
safe when installed in accordance with this Installation Manual.
Report to your dealer any parts damaged in shipment, specifically
check log placement. Do not install unit with damaged, incomplete,
or substitute parts. Read all instructions before starting installation
and follow these instructions carefully during installation to insure
maximum benefit and safety. Failure to follow them will void your
warranty and may present a fire hazard.
The warranty will be voided by, and the warranter disclaims any
responsibility for the following actions:
•
Installation of any damaged fireplace.
•
Modification of the fireplace.
•
Installation other than as instructed by Empire Comfort Systems
Inc.
•
Improper positioning of the logs.
•
Installation and/or use of any component part not manufactured
or approved by manufacturer.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment or
accessories and repair and servicing of equipment shall be performed
only by a qualified agency. The term "qualified agency" means any
individual, firm, corporation or company which either in person or
through a representative is engaged in and is responsible for (a)
the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
State of Massachusetts: The installation must be made
by a licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit. In the State of Massachusetts, unvented
propane or natural gas fired space heaters shall be prohibited in
bedrooms and bathrooms.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54.*
*Available from the American National Standards Institute, Inc., 11
West 42nd St., New York, N.Y. 10036.
WARNING
ANY CHANGE TO THIS FIREPLACE OR ITS CONTROLS CAN
BE DANGEROUS.
Improper installation or use of the fireplace can cause serious
injury or death from fire, burns, explosions, or carbon monoxide
poisoning.
Any alteration of the original design, installed other than shown
in these instructions or use with a type of gas not shown on
the rating plate is the responsibility of the person and company
making the change.
High Altitudes
For altitudes/elevations above 2,000 feet (610 m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305 m) above
sea level. Contact the manufacturer or your gas company before
changing spud/orifice size.
Page 5
SPECIFICATIONS
Model
VFD10CC
Input BTU/HR (KW/H) Maximum
10,000
FRBC
Battery Operated Remote Control
Input BTU/HR (KW/H) Minimum
10,000
FRBTC
Battery Operated Remote Control w/Thermostat
Height
24 1/8" (612.8 mm)
FRBTP
7-Day Programmable Remote
Width
21 1/2" (546.1 mm)
FREC
Electric Remote Control
Depth
15 3/8" (390.5 mm)
FWS
Wall Switch
Gas Inlet
3/8" (9.5 mm)
TMV
Millivolt Wall Thermostat - Reed Switch
Air Shutter Setting (NAT)
1/16"
TRW
Remote Wall Thermostat
Air Shutter Setting (LP)
1/4"
CIB3
Automatic Blower (VFD(10,20)CC Units)
Model
VFD20CC
CIB4
Automatic Blower (VFD30CC Units)
Input BTU/HR (KW/H) Maximum (LP)
20,000
Stone Inlay Replaces Standard Grill Top (Medium Units Only)
Input BTU/HR (KW/H) Minimum (LP)
16,000
CSI-8V
Input BTU/HR (KW/H) Maximum (NAT)
20,000
CSI-9A
Stone Inlay
Adobe Frost
Input BTU/HR (KW/H) Minimum (NAT)
14,500
CSI-10M
Stone Inlay
Patina Mocha
Height
24 1/8" (612.8 mm)
CSI-11G
Stone Inlay
Temple Gray
Width
21 1/2" (546.1 mm)
CSI-12A
Stone Inlay
American Beauty
Depth
15 3/8" (390.5 mm)
Gas Inlet
3/8" (9.5 mm)
Air Shutter Setting (NAT)
1/8"
Air Shutter Setting (LP)
3/8"
Model
VFD30CC
Input BTU/HR (KW/H) Maximum (LP)
25,000
Input BTU/HR (KW/H) Minimum (LP)
21,000
Input BTU/HR (KW/H) Maximum (NAT)
25,000
Input BTU/HR (KW/H) Minimum (NAT)
17,500
Height
27 3/4" (704.9 mm)
Width
28 1/16" (712.8 mm)
Depth
17 1/8" (435.0 mm)
Gas Inlet
3/8" (9.5 mm)
Air Shutter Setting (NAT)
1/16"
Air Shutter Setting (LP)
7/16"
Accessories
Stone Inlay
Venetian Gold
Accessories
Model
Description
Available on Models
VFD(10,20)CC
VFD30CC
CSK-B
Side Shelf
Porcelain Black
X
X
CSK-F
Side Shelf
Matte Black
X
X
CSK-M
Side Shelf
Porcelain Mahogany
X
X
CSK-S
Side Shelf
Porcelain Sand
X
CSK-W
Side Shelf
Matte Pewter
X
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one ounce (30 ml) of water for every
1,000 BTU's (.3KW's) of gas input per hour.
Unvented room heaters must be used as supplemental heat
(a room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.
Page 6
The following Steps will help insure that water vapor does not
become a problem. 1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.
2. If high humidity is experienced, a dehumidifier may be used to
help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat source
(an entire house).
31208-1-1112
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR
This heater shall not be installed in a confined space or unusually
tight construction unless provisions are provided for adequate
combustion and ventilation air.
A confined space is an area with volume less than 50 cubic feet per
1,000 Btuh of the combined input rates of all appliances drawing
combustion air from that space. Small areas such as equipment
rooms are confined spaces. Furnaces installed in a confined space
which supply heated air to areas outside the space must draw return
air from outside the space through tightly sealed return air ducts. A
confined space must have 2 openings into the space for combustion air. One opening must be within 12 inches of the ceiling and
the other must be within 12 inches of the floor. The required sizing
of these openings is determined by whether inside or outside air is
used to support combustion, the method by which the air is brought
to the space (vertical or horizontal duct) and by the total input rate
of all appliances in the space.
The following example is for determining the volume of a typical
area in which the VFD30 may be located and for determining if this
area fits the definition of an unconfined space.
The maximum input of the VFD30 is 25,000 Btu per hour. Based
on the 50 cubic feet per 1,000 Btu per hour formula, the minimum
area that is an unconfined space for installation of the VFD30 is
1,250 cubic feet, 50 cubic feet x 25 = 1,250 cubic feet. To determine
the cubic feet of the area in which the VFD30 is to be installed,
measure the length, width and height of the area. Example: The
area measures 16 feet in length, 10 feet in width and 8 feet in
height, the area is 1,280 cubic feet. The VFD30 can be installed
in this unconfined space with no requirement to provide additional
combustion and ventilation air.
31208-1-1112
WARNING
If the area in which the heater may be operated is smaller than that
defined as an unconfined space or if the building is of unusually
tight construction, provide adequate combustion and ventilation air
by one of the methods described in the or applicable local codes.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
a. Walls and ceilings exposed to the outside atmosphere have
a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and
b. Weather-stripping has been added on openable windows
and doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at
other openings.
If the VFD30 heater is installed in a building of unusually tight construction, adequate air for combustion, ventilation and dilution of flue
gases shall be provided in accordance with ANSI Z223.1/NFPA54.
Page 7
GAS SUPPLY
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat.
L.P.
Nat.
L.P.
0-10 feet
0-3 meters
1/2”
12.7 mm
3/8”
9.5 mm
1/2”
12.7 mm
3/8”
9.5 mm
10-40 feet
4-12 meters
1/2”
12.7 mm
1/2”
12.7 mm
5/8”
15.9 mm
1/2”
12.7 mm
40-100 feet
13-30 meters
1/2”
12.7 mm
1/2”
12.7 mm
3/4”
19 mm
1/2”
12.7 mm
100-150 feet
31-46 meters
3/4”
19 mm
1/2”
12.7 mm
7/8”
22.2 mm
3/4”
19 mm
NOTICE: Never use plastic pipe. Check to confirm whether your
local codes allow copper tubing or galvanized.
NOTICE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the unit.
Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction The state of Massachusetts requires that a flexible
appliance connector cannot exceed three feet in length.
Figure 1
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8" (3 mm) N.P.T.
plugged tapping, accessible for test gauge connection, must
be placed immediately upstream of the gas supply connection
to the appliance.
2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).
3. The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa).
WARNING
If one of the above procedures results in pressures in excess of
1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.
Checking Manifold Pressure
Natural gas will have a manifold pressure of approximately
3.5" w.c. (.871 kPa) for maximum input or 1.7" w.c. (.423 kPa) for
minimum input at the pressure regulator outlet with the inlet pressure
to the pressure regulator from a minimum of 4.5" w.c. (1.245 kPa)
for the purpose of input adjustment to a maximum of 10.5" w.c.
(2.614 kPa). Propane gas will have a manifold pressure
approximately 10.0" w.c. (2.49 kPa) for maximum input or 6.3" w.c.
(1.568 kPa) for minimum input at the pressure regulator outlet with
the inlet pressure to the pressure regulator from a minimum of 11.0"
w.c. (2.739 kPa) for the purpose of input adjustment to a maximum
of 13.0" w.c. (3.237 kPa).
NOTICE: The gas control is equipped with a captured screw type
pressure test point, therefore it is not necessary to provide a 1/8"
test point up stream of the control.
A test gauge connection is located downstream of the gas appliance
pressure regulator for measuring gas pressure. The connection is
a 1/8 inch (3 mm) N.P.T. plugged tapping.
Page 8
31208-1-1112
CLEARANCES
Clearances
When facing the front of the appliance the following minimum
clearances to combustible construction must be maintained.
Top of appliance (ceiling)
36 inches
Rear Wall
2 inches
Side Wall
6 inches
Heater Corners (45° angle) to Wall
4 inches
Floor
0inches
Provide adequate clearances around air openings.
Adequate accessibility clearances for purposes of servicing and
proper operation must be provided.
Installation on Rugs and Tile
This appliance must be installed on a flat, solid, continuous surface
(e.g. wood, metal, concrete). This may be the floor, or it may be
raised up on a platform to enhance its visual impact. The continuous surface may be covered with carpeting, vinyl, wood flooring
or other combustible material.
Figure 3
Figure 2
Figure 4
31208-1-1112
Page 9
LOG PLACEMENT
CAUTION
Do not change the angle of the two Log Locating Tabs on the
rear log shelf or the two Log Locating Tabs on the burner base.
Doing so will cause misalignment of logs.
1. Place the Rear Log (A) onto the two Log Locating Tabs on
the rear log shelf.
2. Place the Middle Log (B) behind the two Log Locating Tabs
on the burner base.
3. Place the Front Log (C) onto the two Log Locating Extensions on the burner body.
4. Place the Left Log (D) onto the Left Pin on the Rear Log (A).
The end of the Left Log (D) will rest on the Front Log (C).
5. Place the Right Log (E) on the Right Pin on the Rear Log (A).
The end of the Right Log (E) will rest in the right flat area on
Front Log (C).
6.This step is optional for 10,000 BTU units. Place the Middle
Top Log (F) next to the right nub on Middle Log (B) and the
left flat are on Front Log (C).
WARNING
Failure to position the parts in accordance with this diagram or
failure to use only parts specifically approved with this heater
may result in property damage or personal injury.
Figure 6 - Log Placement
Figure 5 - Burner
Figure 7 - Completed Log Placement
Page 10
31208-1-1112
LOG IDENTIFICATION
Log Set Identification
Log Photo
Part Number
VFD10CC VFD20CC
VFD30CC
Index
Letter
Description
29553
29553
29546
A
Rear Log
29554
29554
29547
B
Middle Log
29555
29555
29548
C
Front Log
29556
29556
29549
D
Left Log
29558
29558
29551
E
Right Log
29557
29557
29550
F
Middle Top Log
Note: Middle Top Log (F) is available as an optional log for the VFD10CC logsets. For more information, contact your Empire Dealer.
31208-1-1112
Page 11
PLACEMENT OF GLOWING EMBERS (ROCK WOOL)
Provided with the log set is a small bag of glowing embers (rock
wool) to be placed between logs on the flat metal surface of the
burner.
Placement of the embers (rock wool) is very individual and light
coverage of the areas indicated will provide your best effects. We
recommend separation of the rock wool by hand and make your
coverage as light and fluffy as possible.
Place just enough embers (rock wool) on the burner to obtain the
glow and a gold yellow flame.
Do not place rock wool over large ports in rear portion of burner.
A thin layer of rock wool should be placed under open space
between the front and middle logs.
Rock wool should not be placed in the area of the pilot assembly.
Replacement of loose material (glowing embers) must be purchased
from Empire Comfort Systems, Inc. Application of excess loose
material (glowing embers) may adversely affect performance of
the heater.
WARNING
All previously applied loose material must be removed prior to
reapplication.
NOTICE: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Replacement Loose Material
(glowing embers)
Part Number
Rock Wool - VFD10CC
31104
Rock Wool - VFD(20,30)CC
15998
Platinum Bright Embers
PE-20-1
Figure 8
OPERATION INSTRUCTIONS/FLAME APPEARANCE
Flames from the pilot (rear right back side of the burner) as well as
the main flame should be visually checked as the log set is installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTICE: All flames will be random by design, flame height will go
up and down.
Glowing embers (rock wool) can cover the burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy. Apply just enough to obtain slow glow and a
gold, yellow flame.
During manufacturing, fabricating and shipping, various components
of this appliance are treated with certain oils, films or bonding agents.
These chemicals are not harmful, but may produce annoying smoke
and smells as they are burned off during the initial operation of the
appliance, possibly causing headaches or eye or lung irritation. This
is a normal and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.
Avoid any drafts that alter burner flame patterns. Do not allow fans to
blow directly into fireplace. Do not place a blower inside the burner
area of the firebox. Ceiling fans may create drafts that alter flame
patterns. Sooting and improper burning will result.
Page 12
31208-1-1112
OPERATING GUIDELINES
Before operating this heater, please review the safety warnings
pages at the beginning of this manual and those precautions and
warnings listed below.
1. Know what type of ignition system this model has (standing
pilot) and follow the applicable SAFETY and LIGHTING
instructions.
2. Check to ensure there are no gas leaks. If you are unsure,
turn gas off to the heater and call a service person or your gas
utility.
CAUTION
Clothing or other flammable material should not be placed
on or near the appliance.
WARNING
Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition. Young children should be carefully
supervised when they are in the same room as the appliance.
Standing Pilot Operation
1. Follow the SAFETY and LIGHTING INSTRUCTIONS for standing
pilot controls found in this manual and on labels found attached
to the appliance.
CAUTION
During the initial purging and subsequent lightings, never
allow the gas valve control knob to remain depressed in the
"pilot" position without pushing the piezo ignitor button at
least once every second.
2. During the heating season, leave the control valve knob in the
"ON" position. This will allow the pilot flame to remain lit. Turn
the burner flame on or off with the appliance REMOTE/OFF/ON
rocker switch, wall switch, remote control kits or 750 millivolt wall
thermostat.
3.Tampering is DANGEROUS and voids all warranties. Any
component that is found to be faulty, must be replaced with an
approved component.
Initial Lighting
Upon completing the gas line or turning the gas valve "on" after it
has been in the "OFF" position, a small amount of air will be in the
lines. When first lighting the appliance, it will take a few minutes
for the lines to purge themselves of this air. Once the purging is
complete, the appliance will light and operate satisfactorily.
Subsequent lightings of the appliance will not require such purging
if the gas valve is not turned to "OFF."
Figure 9
NOTICE: The gas control valve allows you to increase or decrease
the height of the main burner flame. The control valve has a pressure
regulator with a knob as shown in Figure 9. Rotate the knob clockwise
to "HI" to increase the flame height and counterclockwise to "LO"
to decrease the flame height.
3. When the heating season is over, turn the REMOTE/OFF/ON
switch to "OFF" and the control valve to "OFF". The system,
including the pilot light, will be shut down.
Maximum and Minimum Input
The gas valve on the appliance allows the input to adjust between
a maximum input of 25,000 Btuh to a minimum input of 17,500
Btuh. Please be advised, the maximum input provides the greatest
amount of yellow flame and ember glow on the log set. The minimum
input substantially decreases the yellow flame and ember glow on
the log set.
31208-1-1112
Page 13
MILLIVOLT LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electrical switch; Do not use any
phone in your building
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this page.
2. Open bottom louver assembly (if applicable).
3.Set REMOTE/OFF/ON switch to
"OFF".
4.Turn off all electric power to the
appliance (if applicable).
5. Push in gas control knob slightly
and turn clockwise
to
"OFF".
NOTE: Knob cannot be turned from "PILOT"
to "OFF" unless knob is pushed in slightly.
Do not force.
6. Wait ten minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow "B" in the safety
information above. If you do not
smell gas, go to the next step.
8. Turn gas control knob counterclockwise
to "PILOT".
9. Push in control knob all the way and hold in. Repeatedly push
the Piezo Ignitor Button until the pilot is lit. Continue to hold
the control knob in for about one minute after the pilot is lit.
Release knob, and it will pop back up. Pilot should remain lit.
If it goes out, repeat steps 5 through 9.
• If knob does not pop up when released, STOP and IMMEDIATELY call a qualified service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or
gas supplier.
10. Turn gas control knob counterclockwise
to "ON".
11.Set REMOTE/OFF/ON switch to desired setting.
12. Turn on all electric power to the appliance (if applicable).
13. Close bottom louver assembly (if applicable).
7. Find pilot - Follow metal tube from
gas control. The pilot is located
next to the burner, near the right
side.
TO TURN OFF GAS TO APPLIANCE
1. Open bottom louver assembly (if applicable).
2.Set REMOTE/OFF/ON switch to "OFF."
3. Turn off all electric power to the appliance if service is to be
performed (if applicable).
Page 14
4. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
5. Close bottom louver assembly (if applicable).
31208-1-1112
10,000 BTU MILLIVOLT LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electrical switch; Do not use any
phone in your building
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this page.
2. Open bottom louver assembly (if applicable).
3.Set REMOTE/OFF/ON switch to
"OFF".
4.Turn off all electric power to the
appliance (if applicable).
5. Push in gas control knob slightly
and turn clockwise
to "OFF".
NOTE: Knob cannot be turned from "PILOT"
to "OFF" unless knob is pushed in slightly.
Do not force.
6. Wait ten minutes to clear out any gas. Then
smell for gas, including near the
floor. If you smell gas, STOP! Follow "B" in the safety information
above. If you do not smell gas,
go to the next step.
8. Turn gas control knob counterclockwise
to "PILOT".
9. Push in control knob all the way and hold in. Repeatedly push
the Piezo Ignitor Button until the pilot is lit. Continue to hold
the control knob in for about one minute after the pilot is lit.
Release knob, and it will pop back up. Pilot should remain lit.
If it goes out, repeat steps 5 through 9.
• If knob does not pop up when released, STOP and IMMEDIATELY call a qualified service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or
gas supplier.
10. Turn gas control knob counterclockwise
to "ON".
11.Set REMOTE/OFF/ON switch to desired setting.
12. Turn on all electric power to the appliance (if applicable).
13. Close bottom louver assembly (if applicable).
7. Find pilot - Follow metal tube from
gas control. The pilot is located
next to the burner, near the right
side.
TO TURN OFF GAS TO APPLIANCE
1. Open bottom louver assembly (if applicable).
2.Set REMOTE/OFF/ON switch to "OFF."
3. Turn off all electric power to the appliance if service is to be
performed (if applicable).
31208-1-1112
4. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
5. Close bottom louver assembly (if applicable).
Page 15
PILOT FLAME CHARACTERISTICS
Figures 10 and 12 show a correct pilot flame pattern. The correct
flame will be blue and will extend beyond the thermocouple and
thermopile. The flame will surround the thermocouple and thermopile just below the tip. A slight yellow flame may occur where
the pilot flame and main burner flame meet. Figures 11 and 13
show an incorrect pilot flame pattern. The incorrect pilot flame is
not touching the thermocouple or thermopile. This will cause the
thermocouple or thermopile to cool. When the thermocouple cools,
the heater will shut down.
INTERMITTANT Pilot
Correct Pilot Flame Pattern
MILLIVOLT PILOT
Correct Pilot Flame Pattern
Figure 12
Incorrect Pilot Flame Pattern
Figure 10
Incorrect Pilot Flame Pattern
Figure 13
If pilot flame pattern is incorrect, as shown in Figure 13:
• See Troubleshooting, pages 25 to 27.
Figure 11
If pilot flame pattern is incorrect, as shown in Figure 11:
• See Troubleshooting, pages 20 and 21.
Page 16
31208-1-1112
PILOT FLAME CHARACTERISTICS
Cleaning and Pilot Maintenance
Oxygen Depletion Sensor Pilot
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and spider
webs. Tighten nut B also by grasping nut A.
Millivolt Pilot
Figure 14
Intermittant Pilot
Figure 15
WARNING
Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that
controls the gas flow.
31208-1-1112
Page 17
MILLIVOLT WIRING
ON/OFF/REMOTE Switch
This product is equipped with an ON/OFF/remote switch which
is located on the wire channel. A wire harness is attached to the
ON/OFF/REMOTE switch. The red, black and green (wires) female
push-ons attach to the ON/OFF/REMOTE switch. At the opposite
end of the wire harness, the black and green (wires) female pushons attach to the gas valve. An additional green wire and the red
wire, which are stripped and bare, will attach to the 750 millivolt wall
thermostat accessory, or, to one of the other accessories that can
be purchased for use with your log set.
Operation of ON/OFF/REMOTE Switch with no Accessories
To ignite main burner, turn the control knob on the gas valve from
the PILOT position to the ON position. Turn the ON/OFF/REMOTE
switch from the OFF position to the ON position. The additional green
wire and red wire, which are stripped and bare are not used.
Operation of ON/OFF/REMOTE Switch with Accessories
750 Millivolt Wall Thermostat
Connect the green and red, stripped and bare, wires on the ON/OFF/
REMOTE switch wire harness to the wall thermostat. Turn the ON/
OFF/REMOTE switch on the wire channel to the REMOTE position.
Set the wall thermostat to the desired temperature.
It is important to use wire of a gauge proper for the length of the
wire:
Recommended Wire Gauges
Maximum
Wire
LengthGauge
1' to 10'
18
10' to 25'
16
25' to 35'
14
Wall Switch, FWS-1
Connect the green and red, stripped and bare, wires on the ON/
OFF/REMOTE switch wire harness to the wall switch. Turn the ON/
OFF/Remote switch on the wire channel to the Remote position.
Pivot the rocker switch on the FWS-1 to the ON position. Battery Operated Remote Control, FRBC, FRBTP,
TRW, and FRBTC
Connect the green and red, stripped and bare, wires on the ON/
OFF/REMOTE switch wire harness to the remote receiver that is a
component in the FRBC and FRBTC. Turn the ON/OFF/REMOTE
switch on the wire channel to the remote position. Follow instructions in the FRBC and FRBTC to complete installation.
NOTICE: If batteries fail in FRBC or FRBTC, and immediate heat
is desired, turn the ON/OFF/REMOTE switch on wire channel from
the REMOTE position to the ON position.
Wiring of ON/OFF/REMOTE Switch with 750 Millivolt Wall
Thermostat Accessory and Another Accessory
Connect the green and red, stripped and bare, wires on the ON/OFF/
REMOTE switch wire harness to the 750 millivolt wall thermostat
AND to the remote receiver that is a component in the FRBC, FREC
OR to the FWS, wall switch.
1.Connect one wire from the 750 millivolt wall thermostat and one
wire from appropriate accessory to the GREEN, stripped and
bare wire from the ON/OFF/REMOTE wire harness.
2.Connect one wire from the 750 millivolt wall thermostat and one
wire from appropriate accessory to the RED, stripped and bare
wire from the ON/OFF/REMOTE wire harness.
NOTICE: When the appliance is in the MANUAL mode and the
batteries fail in the FRBC or if the electric (120 volt) fails in the
FREC, and immediate heat is desired, turn the ON/OFF/REMOTE
switch on wire channel from the REMOTE position to the ON
position.
Manual Operation
1.Turn ON/OFF/REMOTE switch on wire channel to REMOTE
position.
2.Turn wall thermostat OFF.
3.Turn accessory, FRBC, FREC, FRBTP, TRW or FWS, ON.
Appliance is now in the manual mode. You must turn the appliance
ON or OFF with appropriate accessory.
Wall Thermostat Operation
1.Turn the ON/OFF/REMOTE switch on wire channel to REMOTE
position.
2.Turn accessory, FRBC, FREC or FWS, OFF.
3.Turn wall thermostat ON and set appropriate temperature. Wall
thermostat will cycle the appliance ON and OFF.
Installation of Remote Receiver
1.Attach, from left to right, the slide-on cover plate onto the remote
receiver. ON will be to the top and OFF will be to the bottom on
the slide-on cover plate.
2. Push the receiver slide button onto the receiver slide switch.
Reverse installation of the slide button if it is off center.
3.Attach Velcro loop on the left side of the valve cover support.
4. Attach Velcro hook onto remote receiver. The word TOP on the
remote receiver should be to the top when installed onto valve
cover support.
5. Attach Velcro hook on remote receiver onto Velcro loop on valve
cover support.
Refer to remote control installation and operating instructions
for more details on remote control.
Electric (120 volt) Operated Remote Control, FREC
Connect the green and red, stripped and bare, wires on the ON/
OFF/REMOTE switch wire harness to the wires on remote receiver
that is a component in the FREC. Turn the ON/OFF/REMOTE switch
on the wire channel to the remote position. Follow instructions in
the FREC to complete installation.
NOTICE: If electric (120 volt) fails in FREC, and immediate heat is
desired, turn the ON/OFF/REMOTE switch on wire channel from
the REMOTE position to the ON position.
Page 18
Figure 16
31208-1-1112
MILLIVOLT WIRING (continued)
Wiring Diagram
Figure 17
31208-1-1112
Page 19
MILLIVOLT TROUBLESHOOTING
Symptoms - Possible causes and corrections
important: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke,
cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. 1. When ignitor button is pressed, there is no spark at ODS/
pilot.
a.Ignitor electrode positioned wrong - Replace ignitor.
b. Ignitor electrode broken - Replace ignitor.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet - Free ignitor cable if pinched
by any metal or tubing. Keep ignitor cable dry.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. When ignitor button is pressed, there is spark at ODS/pilot,
but no ignition.
a.Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn gas control knob
to Pilot position.
c. Control knob not pressed in while in PILOT position - Press
in control knob while in PILOT position.
d.Air in gas lines when installed - Continue holding down control
knob. Repeat igniting operation until air is removed.
e. Depleted gas supply - Contact local gas company.
f.ODS/pilot is clogged - Clean ODS/pilot or replace ODS/pilot
assembly.
g.Gas regulator setting is not correct - Replace gas
regulator.
3. ODS/pilot lights but flame goes out when control knob is
released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After ODS/pilot
lights, keep control knob pressed in 30 seconds.
c. Safety interlock system has been triggered (thermostat
models only) - Wait one minute for safety interlock system
to reset. Repeat ignition operation.
d. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
e.Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
f. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either 1) low gas pressure
- Contact local gas company or 2) dirty or partially
clogged ODS/pilot - Clean ODS/pilot or replace ODS/pilot
assembly.
g.Thermocouple damaged - Replace thermocouple.
h.Control valve damaged - Replace control valve.
4. Main burner does not light after ODS/pilot is lit.
a. Main burner orifice clogged - Clean main burner or replace
main burner orifice.
b. Main burner orifice diameter is too small - Replace main
burner orifice.
c.Inlet gas pressure is too low - Contact local gas company.
5.Pilot burning, no gas to burner, valve knob "ON", on/off
switch "ON."
a. "On/Off" switch, wall switch, remote control or wires defective
- Check "on/off" switch and wires for proper connections.
Page 20
Place jumper wires across terminal at switch - if burner
comes on, replace defective switch. If OK, place jumper
wires across switch wires at gas valve-if burner comes on,
wires are faulty or connections are bad.
b. Thermopile may not be generating sufficient millivolts - If the
pilot flame is not close enough physically to the thermopile,
clean the ODS/pilot.
- Be sure the wire connections from the thermopile at the
gas valve terminals are tight and the thermopile is fully
inserted into the pilot bracket.
- Check the thermopile with a millivolt meter. Take the reading
at TH-TP & TP terminals of the gas valve. The meter should
read 350 millivolts minimum, while holding the valve knob
depressed in the pilot position, with the pilot lit, and the
ON/OFF switch in the OFF position. Replace the faulty
thermopile if the reading is below the specified minimum.
- With the pilot in the ON position, disconnect the thermopile
leads from the valve. Take a reading at the thermopile leads.
The reading should be 350 millivolts minimum. Replace the
thermopile if the reading is below the minimum.
c. Defective valve - Turn valve knob to "ON." Place ON/OFF
switch to "ON." Check with millivolt meter at thermopile
terminals. Millivolt meter should read greater than 200
millivolts. If the reading is okay and the main burner does
not ignite, replace the gas valve
d. Plugged main burner orifice - Check main burner orifice for
blockage and remove.
6. Delayed ignition of main burner.
a. Manifold pressure is too low - Contact local gas company.
b. Main burner orifice clogged - Clean main burner and main
burner orifice.
7. If burning at main burner orifice occurs (a loud, roaring
blow torch noise).
a. You must turn off burner assembly and contact a qualified
service person.
b. Main burner orifice is clogged or damaged – Clean main
burner and main burner orifice or replace main burner orifice.
c. Damaged main burner – Replace damaged main burner.
d. Gas regulator defective – Replace gas regulator.
8.Yellow flame in front section of main burner during main
burner combustion.
a. Not enough air - Check main burner for dirt and debris. If
found, clean main burner.
b. Gas regulator defective - replace gas regulator.
31208-1-1112
MILLIVOLT TROUBLESHOOTING (continued)
9.Slight smoke or odor during initial operation.
a. Residues from manufacturing processes and logs curing Problem will stop after a few hours of operation.
10.Heater produces a whistling noise when main burner is
lit.
a. Turning control knob to HI position when main burner is
cold - Turn control knob to LO position and let warm up for
a minute.
b. Air in gas line - Operate main burner until air is removed
from line. Have gas line checked by local gas company.
c. Air passageways on heater blocked - Observe minimum
installation clearances (see page 9).
d. Dirty or partially clogged main burner orifice - Clean main
burner and main burner orifice or replace main burner
orifice.
11. Heater produces a clicking/ticking noise just after main
burner is lit or shut off.
a. Metal expanding while heating or contracting while cooling
- This is common with most heaters. If noise is excessive,
contact service person.
31208-1-1112
12.Heater produces unwanted odor.
a. Heater burning vapors from paint, hair spray, glues, cleaners,
chemicals, new carpet, etc. - Open window to ventilate
room. Stop using odor causing products while heater is
operating.
b. Low fuel supply - Refill supply tank.
c. Gas leak - Locate and correct all leaks.
13.Heater shuts off in use (ODS operates).
a. Not enough fresh air is available - Open window and/or door
for ventilation.
b. Low line pressure - Contact local gas company.
c.ODS/pilot is partially clogged - Clean ODS/pilot.
14.Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
15. Gas odor during combustion.
a. Foreign matter between logs and main burner - remove
foreign matter.
b. Gas leak - Locate and correct all leaks.
16.Doors open on their own.
a.Casting not level.
- Loosen front leveling bolts to elevate front of casting slightly
above the rear of casting.
Page 21
IP OPERATING INSTRUCTIONS
5.25 VDC ELECTRONIC CONTROL VALVE
The electronic control valve system includes the ability to switch
the pilot from a standing pilot mode to an intermittent pilot mode.
• IPI Mode - In the Intermittent Pilot mode, when the unit is
turned ON, it will cause spark to the pilot, light the pilot,
then allow the burner to light. When the unit is turned to
OFF, both the burner and pilot will be OFF.
• CPI Mode - In the Continuous Pilot mode, the pilot remains ON continuously even when the burner is turned
OFF.
NOTICE: A small toggle switch is located on a bracket that is used
to switch from IPI (upward position) to the CPI (downward position). See Figure 18.
When the unit is turned to ON, the electrical current will energize
a spark to the pilot igniter. Once the pilot sensor heats up (after a
few seconds), the valve will be energized, allowing gas to flow to
the burner.
1. Follow the SAFETY and LIGHTING INSTRUCTIONS for Intermittent Pilot controls found in this manual, and on labels
found in the control compartment located in the lower cavity
of the appliance.
2. During the operating season (or in power outage periods), it is
recommended that the pilot remain in the CPI (standing pilot
mode) to reduce cold start issues, and/or conserve battery
backup power during a power outage.
3.The gas valve has inlet and outlet pressure taps as shown in
Figure 18. Refer to page 8 for gas pressure requirements.
NOTICE: The gas control has a manual HI/LO flame adjustment
knob (regulator) that allows you to increase or decrease the height
of the burner flame. See Figure 18. Rotate the HI/LO knob counterclockwise to “HI” to increase the flame height, and clockwise to
“LO” to decrease the flame height.
OPTIONAL REMOTE CONTROLS
To connect the remote receiver to the appliance, first disconnect
the ON/OFF switch wires from the white and green wire connectors and connect the wires from the remote receiver to the green
and white wire connectors. See Figure 18.
Follow the instructions included with the remote control for programming and other operational information.
Figure 18
Page 22
31208-1-1112
IP WIRING
If any of the original wire as supplied with this unit must be
replaced, it must be replaced with equivalent gauge and temperature rated wire.
This appliance is only for use with the type of gas indicated on
the rating plate and may be installed in an aftermarket, permanently located, manufactured (mobile) home where not prohibited by local codes. This appliance is not convertible for use
with other gases.
CAUTION
Do not operate the appliance with panel(s) removed, cracked
or broken. Replacement of the panel(s) should be done by a
licensed or qualified service person.
WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury or loss of
life. Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
31208-1-1112
Page 23
IP LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. Before lighting smell all around the appliance area for gas. Be
sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don't try to repair it; call a qualified service technician. Force
or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
Lighting Instructions
1. STOP! Read the safety information above.
2.Turn OFF electric power to the appliance.
3. Remove front surround panel assembly or bottom louver if
included.
4. Turn gas cock counterclockwise
to “On” position.
5. Wait ten minutes to clear out any gas. Then smell for gas,
including near the floor. If you smell gas, STOP! Follow “B” in
the safety information above on this page. If you do not smell
gas, go to the next step.
6.Turn ON electric power to the appliance.
7. Find pilot - Follow metal tube from gas control. The pilot is
behind the burner on the right side.
8. Turn main flame to on. If the pilot does not light within 60
seconds, stop and go to Step 5.
9. Refer to remote control instructions for detailed information,
control features, and operation. Note: There is a CPI/IPI switch
behind the right side panel that allows for a continuous standing
pilot mode or an intermittent pilot mode. See appliance manual
for location of this switch. If the pilot or burner does not stay
lit (in the standing pilot mode), stop and immediately call a
qualified service technician or gas supplier.
10. If the burner or pilot does not operate properly after several
tries, turn the gas cock clockwise
to “OFF” and call
your service technician or gas supplier.
11. Replace the front surround assembly or close bottom louver
assembly.
12. Operation of the gas valve is controlled by a manual on/
off switch or a hand held remote control. Refer to remote
instructions for detailed operation information.
GAS COCK
To Turn Off Gas To Fireplace
1. Set REMOTE/OFF/ON switch to OFF.
2. Turn off all electric power to the appliance if service is to be
performed (if applicable).
3. Lower bottom louver assembly.
Page 24
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly.
31208-1-1112
IP TROUBLESHOOTING
Brief Description of the Components
The gas valve is fitted with a manual HI/LO knob to allow for manual modulation of the gas outlet pressure to the appliance burner.
The controls are designed to be used with either LPG or Natural
Gas and can be converted by use of an OEM supplied conversion
kit.
The Digital Fireplace Control (DFC) is an automatic gas ignition
system based on a single microcontroller core. This control manages all functions related to ignition, flame sensing and supervision for atmospheric applications.
The DFC can be set to provide continuous or intermittent ignition
control sequences and flame monitoring with safety shutdown in
case of failure.
The DFC is set up as a stand alone (AC powered system with
battery back up. See Lighting Instructions on page 24 and Wiring
Diagram on page 23.
Troubleshooting
Before proceeding with the procedures in the following troubleshooting table, verify that the power supply (AC/DC adapter) is
present and that the batteries inside the receiver and/or optional
battery pack are fresh and installed with correct polarity.
Make sure all the connections between the wire harnesses and
system components are proper and positive.
Verify that the static inlet pressure meets the manufacturer’s recommended inlet pressure. If necessary adjust the line pressure
regulator.
If the recommended actions for the following troubleshooting chart
do not help to address the problem consider replacing wiring harnesses.
WARNING
Any actions performed on the gas valve must be performed
in accordance with this instruction manual. Likewise, any
actions performed on the DFC or other system components
must be done in accordance with the individual component
instructions.
Replacement of components must be performed in accordance with this instructions manual.
31208-1-1112
Page 25
IP TROUBLESHOOTING
Page 26
31208-1-1112
IP TROUBLESHOOTING
31208-1-1112
Page 27
MAIN BURNER FLAME CHARACTERISTICS
Figure 19 shows a correct main burner flame pattern. Figure 20
shows an incorrect main burner flame pattern. If main burner flame pattern is incorrect, as shown in Figure 22:
• See Troubleshooting, pages 20 and 21 for millivolt models and
pages 25 - 27 for IP models.
Cleaning and Maintenance / Main Burner
WARNING
Turn off heater and let cool before cleaning.
After use, cleaning of the main burner may be required for the proper
flame. The main burner may be cleaned by applying air pressure
to the ports on the main burner.
Cleaning the Log Set and Firebox
CAUTION
Do not handle these logs with your bare hands. Always wear
gloves to prevent skin irritation.
During the annual inspection and maintenance appointment, the
service person should clean dust, lint, and any light accumulation
from the logs and the firebox area. An extra-soft brush should be
used on the logs and burner as they are extremely fragile; a vacuum
cleaner may be used on the firebox. If at any time the logs cannot
be removed or installed without forcing, the cause must be found.
The logs must never be forced.
CAUTION
The ceramic logs are durable when handled and installed properly.
However, they are delicate and may be damaged easily if not
handled with care. Handling damage to the ceramic logs is not
covered by warranty.
Correct Main Burner Flame will be Yellow in Color
Figure 19
Do not handle logs while they are hot. Allow plenty
of time for the Appliance to cool completely before
handling.
Please Note
It is normal for appliances fabricated of steel to give off
some expansion and/or contraction noises during the start
up or cool down cycle. Similar noises are found with your
furnace heat exchanger or car engine.
Incorrect Main Burner Flame will be Blue in Color
Figure 20
Page 28
31208-1-1112
MAINTENANCE
IMPORTANT: Turn off gas before servicing appliance. It is
recommended that a qualified service technician perform these
check-ups at the beginning of each heating season.
• Clean Burner and Control Compartment
Keep the control compartment, logs and burner area surrounding
the logs clean by vacuuming or brushing at least twice a year.
Cleaning Procedure
1.Turn off pilot light at gas valve.
2. Remove screen front. (two 10 x 1/2" screws)
3. Vacuum burner compartment especially around orifice/primary
air openings.
4. Replace screen front. (two 10 x 1/2" screws)
5.Ignite pilot. (See Lighting Instructions, pages 14 and 24)
6. Operate the main burner and visually check to make sure the
flame pattern appears similar to the pictorial illustration shown
for proper main burner flame pattern, Figure 19. If it appears
abnormal call a service person.
Verify proper operation after servicing.
Figure 21
31208-1-1112
Page 29
PARTS LIST - VFD10CC(30,70)
PLEASE NOTE: When ordering parts, it is very important that part number and description of part coincide.
INDEX
NO.
PART NO.
DESCRIPTION
INDEX
NO.
PART NO.
VFD10CC30(B,F,M)(N,P)
1
31093
DESCRIPTION
VFD10CC70(B,F,M)(N,P)
BURNER SHIELD (LPG ONLY)
1
31093
BURNER SHIELD (LPG ONLY)
2
24043
FIREBOX BRACE (2 REQUIRED)
2
24043
FIREBOX BRACE (2 REQUIRED)
3
29534
FIREBOX TOP
3
29534
FIREBOX TOP
4
29528
FIREBOX WALLS
4
29528
FIREBOX WALLS
5
29559
SCREEN FRAME ASSEMBLY
5
29559
SCREEN FRAME ASSEMBLY
6
17235
BRACKET, LOG LOCATOR
6
17235
BRACKET, LOG LOCATOR
7
R11207
BURNER, TUBE
7
R11207
BURNER, TUBE
8a
P208
ORIFICE - NAT
8a
P208
ORIFICE - NAT
8b
P193
ORIFICE - LPG
8b
P193
ORIFICE - LPG
9
R7572
JAMB NUT
BURNER BASE
9
R7572
JAMB NUT
10
31103
BURNER BASE
10
31103
11a
R3624
PILOT ASSEMBLY - NAT
11a
R11328
PILOT ASSEMBLY - NAT
11b
R3623
PILOT ASSEMBLY - LPG
11b
R11327
PILOT ASSEMBLY - LPG
12
21590
PILOT BRACKET
12
31096
PILOT BRACKET
13
P212
FITTING, ORIFICE
13
P212
FITTING, ORIFICE
14
29526
VALVE BRACKET
14
29770
VALVE BRACKET
15
R2423
CONNECTOR, MALE 5/16
15
R2423
CONNECTOR, MALE 5/16
16
23496
TUBING ASSEMBLY, PILOT - LPG
16
31098
TUBING ASSEMBLY, PILOT - LPG
17
23492
TUBING ASSEMBLY, REGULATOR
TO PILOT - NAT
17
31099
TUBING ASSEMBLY, REGULATOR
TO PILOT - NAT
18
R7063
PILOT REGULATOR (NAT ONLY)
18
R7063
PILOT REGULATOR (NAT ONLY)
23491
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
29543
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
20
29524
TUBING ASSEMBLY, INLET
20
29541
TUBING ASSEMBLY, INLET
21a
R3626
VALVE - NAT
21a
R11125
VALVE - NAT
21b
R3625
VALVE - LPG
21b
R11126
VALVE - LPG
22
29523
FIREBOX BOTTOM
22
29523
FIREBOX BOTTOM
23
29769
VALVE COVER ASSEMBLY
23
29769
VALVE COVER ASSEMBLY
24
R9760
PIEZO IGNITER
N/S
R7591
FLEX LINE WITH SHUT OFF
N/S - NOT SHOWN
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 30
31208-1-1112
PARTS VIEW - VFD10CC(30,70)
2
3
4
5
6
7
8
1
9
12
11
25
11
10
12
13
17
14
16
14
21
15
21
18
18
19
20
19
20
22
23
31208-1-1112
17
16
24
Page 31
PARTS LIST - VFD20CC(30,70)
PLEASE NOTE: When ordering parts, it is very important that part number and description of part coincide.
INDEX
NO.
PART NO. DESCRIPTION
INDEX
NO.
PART NO. DESCRIPTION
VFD20CC30(B,F,M)(N,P)
VFD20CC70(B,F,M)(N,P)
1
29531
OUTLET BAFFLE
1
29531
OUTLET BAFFLE
2
24043
FIREBOX BRACE (2 REQUIRED)
2
24043
FIREBOX BRACE (2 REQUIRED)
3
29530
FIREBOX TOP
3
29530
FIREBOX TOP
4
29528
FIREBOX WALLS
4
29528
FIREBOX WALLS
5
29559
SCREEN FRAME ASSEMBLY
5
29559
SCREEN FRAME ASSEMBLY
6
17235
BRACKET, LOG LOCATOR
6
17235
BRACKET, LOG LOCATOR
7
R11206
BURNER, TUBE
7
R11206
BURNER, TUBE
8a
P316
ORIFICE - NAT
8a
P316
ORIFICE - NAT
8b
P289
ORIFICE - LPG
8b
P289
ORIFICE - LPG
9
R7572
JAMB NUT
9
R7572
JAMB NUT
10
29522
BURNER BASE
10
29522
BURNER BASE
11a
R3624
PILOT ASSEMBLY - NAT
11a
R11328
PILOT ASSEMBLY - NAT
11b
R3623
PILOT ASSEMBLY - LPG
11b
R11327
PILOT ASSEMBLY - LPG
12
21590
PILOT BRACKET
12
29535
PILOT BRACKET
13
P212
FITTING, ORIFICE
13
P212
FITTING, ORIFICE
14
29526
VALVE BRACKET
14
29770
VALVE BRACKET
15
R2423
CONNECTOR, MALE 5/16
15
R2423
CONNECTOR, MALE 5/16
16
23496
TUBING ASSEMBLY, PILOT - LPG
16
29542
TUBING ASSEMBLY, PILOT - LPG
17
23492
TUBING ASSEMBLY, REGULATOR TO
PILOT - NAT
17
29544
TUBING ASSEMBLY, REGULATOR TO
PILOT - NAT
18
R7063
PILOT REGULATOR (NAT ONLY)
18
R7063
PILOT REGULATOR (NAT ONLY)
23491
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
29543
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
20
29524
TUBING ASSEMBLY, INLET
20
29541
TUBING ASSEMBLY, INLET
21a
R3626
VALVE - NAT
21a
R11125
VALVE - NAT
21b
R3625
VALVE - LPG
21b
R11126
VALVE - LPG
22
29523
FIREBOX BOTTOM
22
29523
FIREBOX BOTTOM
23
29769
VALVE COVER ASSEMBLY
23
29769
VALVE COVER ASSEMBLY
24
R9760
PIEZO IGNITER
N/S
R7591
FLEX LINE WITH SHUT OFF
N/S - NOT SHOWN
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 32
31208-1-1112
PARTS VIEW - VFD20CC(30,70)
1
2
3
4
5
6
7
8
9
11
11
10
12
12
13
17
14
16
21
14
16
15
17
21
18
18
19
20
20
19
22
23
31208-1-1112
24
Page 33
PARTS LIST - VFD30CC(30,70)
PLEASE NOTE: When ordering parts, it is very important that part number and description of part coincide.
INDEX
NO.
PART NO.
DESCRIPTION
INDEX
NO.
VFD30CC30(B,F,M,S,W)(N,P)
PART NO.
DESCRIPTION
VFD30CC70(B,F,M,S,W)(N,P)
1
15484
OUTLET BAFFLE
1
15484
OUTLET BAFFLE
2
24043
FIREBOX BRACE (2 REQUIRED)
2
24043
FIREBOX BRACE (2 REQUIRED)
3
23938
FIREBOX TOP
3
23938
FIREBOX TOP
4
29529
FIREBOX WALLS
4
29529
FIREBOX WALLS
5
15567
SCREEN FRAME ASSEMBLY
5
15567
SCREEN FRAME ASSEMBLY
6
17235
BRACKET, LOG LOCATOR
6
17235
BRACKET, LOG LOCATOR
7
R11209
BURNER, TUBE
7
R11209
BURNER, TUBE
8a
P286
ORIFICE - NAT
8a
P286
ORIFICE - NAT
8b
P293
ORIFICE - LPG
8b
P293
ORIFICE - LPG
9
R7572
JAMB NUT
9
R7572
JAMB NUT
10
29521
BURNER BASE
10
29521
BURNER BASE
11a
R3624
PILOT ASSEMBLY - NAT
11a
R11328
PILOT ASSEMBLY - NAT
11b
R3623
PILOT ASSEMBLY - LPG
11b
R11327
PILOT ASSEMBLY - LPG
12
21590
PILOT BRACKET
12
29535
PILOT BRACKET
13
P212
FITTING, ORIFICE
13
P212
FITTING, ORIFICE
14
29526
VALVE BRACKET
14
29770
VALVE BRACKET
15
R2423
CONNECTOR, MALE 5/16
15
R2423
CONNECTOR, MALE 5/16
16
23496
TUBING ASSEMBLY, PILOT - LPG
16
29536
TUBING ASSEMBLY, PILOT - LPG
17
23492
TUBING ASSEMBLY, REGULATOR TO PILOT - NAT
17
29538
TUBING ASSEMBLY, REGULATOR TO PILOT - NAT
18
R7063
PILOT REGULATOR (NAT ONLY)
18
R7063
PILOT REGULATOR (NAT ONLY)
23491
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
29537
TUBING ASSEMBLY, VALVE TO
REGULATOR - NAT
19
20
29525
TUBING ASSEMBLY, INLET
20
29539
TUBING ASSEMBLY, INLET
21a
R3626
VALVE - NAT
21a
R11125
VALVE - NAT
21b
R3625
VALVE - LPG
21b
R11126
VALVE - LPG
22
29527
FIREBOX BOTTOM
22
29527
FIREBOX BOTTOM
23
15516
VALVE COVER ASSEMBLY
23
15516
VALVE COVER ASSEMBLY
24
R9760
PIEZO IGNITER
N/S
R7591
FLEX LINE WITH SHUT OFF
N/S - NOT SHOWN
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 34
31208-1-1112
PARTS VIEW - VFD30CC(30,70)
1
2
3
4
5
6
7
8
9
11
11
10
12
12
13
17
14
16
21
14
16
15
17
21
18
18
19
20
20
19
22
23
31208-1-1112
24
Page 35
CASTING PARTS LIST - VFD(10,20,30)CC(30,70)
PLEASE NOTE: When ordering parts, it is very important that part number and description of part coincide.
INDEX
NO.
PART
NO.
DESCRIPTION
INDEX
NO.
PART
NO.
PORCELAIN BLACK
COMMON PARTS
INSERT TAB (4 REQUIRED)
DESCRIPTION
1
R9571
VENT OPENING INSERT
11
R9671
NS
R9669
HINGE PIN (4 REQUIRED)
2
R9570
TOP INSERT - RIGHT
NS
R9670
BOLT, 1/4-20 X 1/2” (24 REQUIRED)
3
R9569
TOP INSERT - LEFT
MATTE BLACK
4
R9568
CASTING TOP
R9681
CASTING FRONT
1
R9539
VENT OPENING INSERT
5
2
R9538
TOP INSERT - RIGHT
6
R9567
CASTING SIDE - RIGHT
3
R9537
TOP INSERT - LEFT
7
R9566
CASTING SIDE - LEFT
4
R9536
CASTING TOP
8
R9683
CASTING DOOR - RIGHT
5
R9666
CASTING FRONT
9
R9682
CASTING DOOR - LEFT
10
24191
FIREBOX SUPPORT BRACKET
(2 REQUIRED)
12
R9565
CASTING LEG B
R9564
6
R9535
CASTING SIDE - RIGHT
7
R9534
CASTING SIDE - LEFT
8
R9668
CASTING DOOR - RIGHT
9
R9667
CASTING DOOR - LEFT
13
10
24191
FIREBOX SUPPORT BRACKET
(2 REQUIRED)
1
CASTING LEG A
PORCELAIN SAND
R9587
VENT OPENING INSERT
12
R9533
CASTING LEG B
2
R9586
TOP INSERT - RIGHT
13
R9532
CASTING LEG A
3
R9585
TOP INSERT - LEFT
MATTE PEWTER
4
R9584
CASTING TOP
R9700
CASTING FRONT
1
R9555
VENT OPENING INSERT
5
2
R9554
TOP INSERT - RIGHT
6
R9583
CASTING SIDE - RIGHT
3
R9553
TOP INSERT - LEFT
7
R9582
CASTING SIDE - LEFT
4
R9552
CASTING TOP
8
R9702
CASTING DOOR - RIGHT
5
R9693
CASTING FRONT
9
R9701
CASTING DOOR - LEFT
10
24191
FIREBOX SUPPORT BRACKET
(2 REQUIRED)
12
R9581
CASTING LEG B
R9580
CASTING LEG A
6
R9551
CASTING SIDE - RIGHT
7
R9550
CASTING SIDE - LEFT
8
R9695
CASTING DOOR - RIGHT
9
R9694
CASTING DOOR - LEFT
13
10
24191
FIREBOX SUPPORT BRACKET
(2 REQUIRED)
1
PORCELAIN MAHOGANY
R9603
VENT OPENING INSERT
12
R9549
CASTING LEG B
2
R9602
TOP INSERT - RIGHT
13
R9548
CASTING LEG A
3
R9601
TOP INSERT - LEFT
4
R9600
CASTING TOP
5
R9707
CASTING FRONT
6
R9599
CASTING SIDE - RIGHT
7
R9598
CASTING SIDE - LEFT
8
R9709
CASTING DOOR - RIGHT
9
R9708
CASTING DOOR - LEFT
10
24191
FIREBOX SUPPORT BRACKET
(2 REQUIRED)
12
R9597
CASTING LEG B
13
R9596
CASTING LEG A
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 36
31208-1-1112
CASTING PARTS VIEW - VFD(10,20,30)CC(30,70)
1
2
3
4
11
6
11
5
10
7
11
10
11
12
8
13
9
12
13
31208-1-1112
Page 37
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number Appliance Serial Number
Part Description
Part Number Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
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31208-1-1112
ACCESSORY SIDE SHELVES INSTALLATION INSTRUCTIONS
Installing Accessory Side Shelves:
1. Remove cast iron or stone inlay inserts from casting top and
carefully set them aside.
2. Remove cast iron top from stove and place upside down on a
flat, soft smooth surface to avoid damage. 3. Remove four ¼-20 hex head bolts from the outer edges of cast
iron top.
4. Place left and right side shelves in place shown in Figure 22.
5. Replace four ¼-20 hex head bolts to attach side shelves to
cast iron top, be sure shelf is tight to casting top before fully
tightening bolts.
6. Remove eight ¼-20 hex head bolts from side shelves.
7. Replace cast iron top on unit.
8.Attach side shelf supports one at a time, using two ¼-20 hex
head bolts per support, sliding support flush to casting before
fully tightening bolts as shown in Figure 22.
9. Replace cast iron or stone inlay inserts into casting top.
NOTICE: Be sure to remove side shelf supports prior to removing
cast iron top to eliminate potential scratching or chipping to the
cast iron sides.
NOTICE: Due to inherent properties of the casting process,
non-combustible shims may be required to level accessory side
shelves to the casting top. These shims are provided in the form
of washers to be used on either side of the bolts. See Figure 22. If
accessory shelf angles downward, toward the floor, washer(s) will
need to be added to the center side of the bolt. Conversely, if the
accessory side shelf angles upward, toward the ceiling, washer(s)
will need to be added to the outside of the top casting side of the
bolt. See Figure 25.
Figure 22
Figure 24
Figure 23
Figure 25
OPTIONAL STONE INLAY INSTALLATION INSTRUCTIONS
Installation of Optional Stone Inlay
1. Remove left cast iron insert and right cast iron insert from casting
top.
31208-1-1112
2.Insert left stone inlay and right stone inlay into casting top.
3.Installation of stone inlay is completed.
Page 39
CIB4-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
CAUTION
Sharp edges, use protective gloves when installing.
Installation
1. Loosen, but do not remove, four hex-head screws located on
the exterior, bottom of the appliance.
2. Position the blower assembly at the rear of the appliance.
The blower assembly has four keyholes for attachment to the
exterior, bottom of the appliance.
3. Place the large diameter holes in the keyholes over and behind
the four hex-head screws that were loosened in Step 1. Push
inward on the blower assembly to lock the keyholes into position
behind the screws. Tighten four hex-head screws to secure
blower assembly to exterior, bottom of the appliance.
4. Remove wire channel-left from appliance by removing two
10 x 1/2" screws on left side of the appliance. NOTICE: Some
units require a new wire channel. If Rheostat mounting holes
are missing from part removed from unit, discard wire channel
removed from unit and continue installation with appropriate
wire channel shipped with blower. See Figure 26.
5. Route fan control wires through rectangular notch on wire
channel - left.
6. Attach 1/4" push-on terminal from blue wire on the fan control
to the AUTO (top) tab on the switch.
7. Attach 1/4" push-on terminal from black wire to the OFF (middle)
tab on the switch.
8.Attach 1/4" push-on terminal from white wire on the fan control
to the ON (bottom) tab on the switch.
9.Insert AUTO/OFF/ON switch into rectangular notch on wire
channel - left.
10.Install rheostat through hole in wire channel and align small
tab with small hole.
11. Use an 11/16” wrench to tighten rheostat nut on stationary portion
of knob stem of the rheostat. NOTICE: Nut is self-tapping and
can be started at an angle.
12. Push rheostat knob onto knob stem until fully seated.
13. Bend the fan control tab, located on the left side of the back
of the unit, inward toward the unit. See Figure 26. Be sure tab
is bent at least 90 degrees to allow fan control bracket to slide
into slot.
14. Attach fan control with bracket onto rear cover with
two 10 x 1/2" screws provided in hardware package.
15. Route wires from fan control and ON/OFF/REMOTE switch
within wire channel.
16.Attach wire channel to channel divider with two 10 x 1/2" screws
from Step 4.
17. Installation of optional CIB3 blower is completed.
Fan Control
The fan control is a non-adjustable automatic type The fan control will
require between 5 and 10 minutes of main burner operation before
the fan control "closes" and activates the blower. The blower will
continue to run between 5 and 10 minutes after the main burner shuts
off, before the fan control "opens" and deactivates the blower.
Figure 26 -VFD20CC shown
Page 40
31208-1-1112
CIB4-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
Cleaning
The blower wheel will collect lint and could require cleaning once
a year. If the air output decreases or the noise level increases, it
indicates a dirty wheel.
Blower Motor
The blower motor does not have oiling holes. Do not attempt to oil
blower motor.
Wiring
The appliance, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes, with
the National Electrical Code, ANSI/NFPA 70 or Canadian Electrical
Code, CSA C22.1, if an external electrical source is utilized. This
appliance is equipped with a three-prong (grounding) plug for
your protection against shock hazard and should be plugged
directly into a properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from this plug. For an
ungrounded receptacle, an adapter, which has two prongs and a
wire for grounding, can be purchased, plugged into the ungrounded
receptacle and its wire connected to the receptacle mounting screws.
With this wire completing the ground, the appliance cord plug can
be plugged into the adapter and be electrically grounded.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation. Verify
proper operation after servicing.
WARNING
Unplugging of blower accessory will not stop the heater
from cycling. To shut heater off: Turn temperature dial or
thermostat to lowest setting. Turn knob on gas control to
"off," depressing slightly. Do not force.
Figure 27
31208-1-1112
Page 41
CIB3-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
CAUTION
Sharp edges, use protective gloves when installing.
Installation
1. Loosen, but do not remove, four hex-head screws located on
the exterior, bottom of the appliance.
2. Position the blower assembly at the rear of the appliance.
The blower assembly has four keyholes for attachment to the
exterior, bottom of the appliance.
3. Place the large diameter holes in the keyholes over and behind
the four hex-head screws that were loosened in Step 1. Push
inward on the blower assembly to lock the keyholes into position
behind the screws. Tighten four hex-head screws to secure
blower assembly to exterior, bottom of the appliance.
4. Remove wire channel-left from appliance by removing
10 x 1/2" screws on left side of the appliance. Note: Some
units require a new wire channel. If Rheostat mounting holes
are missing from part removed from unit, discard wire channel
removed from unit and continue installation with appropriate
wire channel shipped with blower. See Figure 28.
5. Route fan control wires through rectangular notch on wire
channel - left.
6. Attach 1/4" push-on terminal from blue wire on the fan control
to the AUTO (top) tab on the switch.
7. Attach 1/4" push-on terminal from black wire to the OFF (middle)
tab on the switch.
8.Attach 1/4" push-on terminal from white wire on the fan control
to the ON (bottom) tab on the switch.
9.Insert AUTO/OFF/ON switch into rectangular notch on wire
channel - left.
10.Install rheostat through hole in wire channel and align small
tab with small hole.
11. Use an 11/16” wrench to tighten rheostat nut on stationary
portion of knob stem of the rheostat. Note: Nut is self-tapping
and can be started at an angle.
12. Push rheostat knob onto knob stem until fully seated.
13. Bend the fan control tab, located on the left side of the back
of the unit, inward toward the unit. See Figure 28. Be sure tab
is bent at least 90 degrees to allow fan control bracket to slide
into slot.
14. Attach fan control with bracket onto rear cover with two
10 x 1/2" screws provided in hardware package.
15. Route wires from fan control and ON/OFF/REMOTE switch
within wire channel.
16.Attach wire channel to channel divider with two 10 x 1/2" screws
from Step 4.
17. Installation of optional CIB3 blower is completed.
DVP30CC Shown
Figure 28 - DVP30CC Shown
Page 42
31208-1-1112
CIB3-1 OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
Fan Control
The fan control is a non-adjustable automatic type The fan control
will require between 5 and 10 minutes of main burner operation
before the fan control "closes" and activates the blower. The blower
will continue to run between 5 and 10 minutes after the main burner
shuts off, before the fan control "opens" and deactivates the blower.
Cleaning
The blower wheel will collect lint and could require cleaning once
a year. If the air output decreases or the noise level increases, it
indicates a dirty wheel.
Blower Motor
The blower motor does not have oiling holes. Do not attempt to oil
blower motor.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
WARNING
Unplugging of blower accessory will not stop the heater
from cycling. To shut heater off: Turn temperature dial or
thermostat to lowest setting. Turn knob on gas control to
"off," depressing slightly. Do not force.
Wiring
The appliance, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes, with
the National Electrical Code, ANSI/NFPA 70 or Canadian Electrical
Code, CSA C22.1, if an external electrical source is utilized. This
appliance is equipped with a three-prong [grounding] plug for
your protection against shock hazard and should be plugged
directly into a properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from this plug. For an
ungrounded receptacle, an adapter, which has two prongs and a
wire for grounding, can be purchased, plugged into the ungrounded
receptacle and its wire connected to the receptacle mounting screws.
With this wire completing the ground, the appliance cord plug can
be plugged into the adapter and be electrically grounded.
Figure 29
31208-1-1112
Page 43
WARRANTY
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with
the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs
must be accomplished by a qualified gas appliance technician.
Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger
If the combustion chamber or heat exchanger (see parts list) fails because of defective workmanship or material, Empire will repair
or replace at Empire’s option.
Within five years from the date of purchase, Empire will pay reasonable labor to have the defective part repaired or replaced at
Empire’s option.
Limited Five-Year Parts & Labor Warranty – All Other Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will
repair or replace at Empire’s option.
Within five years from the date of purchase, Empire will pay reasonable labor to have that defect repaired at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from
the date of purchase, Empire will repair or replace at Empire’s option.
Duties Of The Owner
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and
will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping
expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives your specific legal rights, and you may also have other rights, which vary from state to state.
Page 44
31208-1-1112
APPLIANCE SERVICE HISTORY
Date
Dealer Name
31208-1-1112
Service Technician Name
Service Performed/Notes
Page 45
EMPIRE
Web Site: www.empirecomfort.com
Empire Comfort Systems
918 Freeburg Avenue
Belleville, Illinois 62220-2623
Comfort Systems
The Heritage Cast Iron Stoves
Models:
VFD(10,20)CC(30,70)(B,F,M)N,P)-1 and
VFD30CC(30,70)B,F,M,S,W)(N,P)-1
GAS-FIRED
Model
"Small"
"Medium"
VFD10CC
VFD20CC
VFD30CC
Input BTU/HR (KW/H) Maximum (LP)
10,000
20,000
25,000
Input BTU/HR (KW/H) Minimum (LP)
10,000
16,000
21,000
Input BTU/HR (KW/H) Maximum (NAT)
10,000
20,000
25,000
Input BTU/HR (KW/H) Minimum (NAT)
10,000
14,500
17,500
Height
24 1/8" (612.8 mm)
24 1/8" (612.8 mm)
27 3/4" (704.9 mm)
Width
21 1/2" (546.1 mm)
21 1/2" (546.1 mm)
28 1/16" (712.8 mm)
Depth
15 3/8" (390.5 mm)
15 3/8" (390.5 mm)
17 1/8" (435.0 mm)
3/8" (9.5 mm)
3/8" (9.5 mm)
3/8" (9.5 mm)
Air Shutter Setting (NAT)
1/16"
1/8"
1/16"
Air Shutter Setting (LP)
1/4"
3/8"
7/16"
Gas Inlet
Page 46
31208-1-1112
EMPIRE
Empire Comfort Systems
918 Freeburg Avenue
Belleville, Illinois 62220-2623
Web Site: www.empirecomfort.com
Comfort Systems
The Heritage Cast Iron Stoves
Models:
VFD(10,20)CC(30,70)(B,F,M)N,P)-1 and
VFD30CC(30,70)B,F,M,S,W)(N,P)-1
Clearances
In selecting a location for installation, it is necessary to provide adequate accessibility clearances for servicing and proper operation.
Locating the Vent Free Cast Iron Stove
When facing the front of the appliance the following minimum clearances to combustible construction must be maintained.
Top of appliance (ceiling) 36 inches
Heater Corners (45° angle) to Wall 4 inches
Rear Wall
2 inches
Floor
0 inches
Side Wall
6 inches
Provide adequate clearances around air openings.
Adequate accessibility clearances for purposes of servicing and proper operation must be provided.
Installation on Rugs and Tile
This appliance must be installed on a flat, solid, continuous surface (e.g. wood, metal, concrete). This may be the floor, or it may
be raised up on a platform to enhance its visual impact. The appliance may be installed on carpeting, vinyl, wood flooring or other
combustible material.
31208-1-1112
Page 47
EMPIRE
Comfort Systems
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
If you have a general question about our products, please e-mail us at
info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com
Page 48
31208-1-1112