User’s manual
E6012B/E6013B/E6014B/E3813B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
TONE
MUTE
REDIAL
DELETE
PAUSE
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 57 to 59 of this manual
Please thoroughly read the user’s
manual for all the feature operation
and troubleshooting information you
need to install and operate your new
AT&T product. For customer service
or product information, please visit
our website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Model #:
E6012B/E6013B/E6014B/E3813B
Product name: 5.8GHz cordless telephone/answering system
Serial #: (found on the bottom of the telephone base)
Purchase date:
Place of purchase:
The ENERGY STAR program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR label indicating it meets the latest energy efficiency guidelines.
R
R
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China.
You must install and
charge the battery before
using the telephone.
STOP!
See page 6
for easy instructions.
For customer service or product information, please visit our website
at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
NOTE: Your product may be shipped with a protective sticker covering the handset or base
display, remove it before use.
Add new handsets to make your telephone more versatile (page 47)
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (model E598-1 or E598-2, sold separately) anytime, but each
must be registered with the telephone base before use.
The handsets provided with your E6012B are automatically registered as
handsets 1 and 2. Additional handsets will be assigned numbers in the order
they are registered (handset 3, or handset 4). You can register a maximum of
4 handsets to the telephone base.
The E6013B������������������������������������������������������������
/E3813B�����������������������������������������������������
has three handsets automatically registered as handsets 1, 2 and 3. You can register one additional handset, which will then be
assigned number 4.
The E6014B has four pre-registered handsets. You cannot register any additional handset with the telephone base of the E6014B.
TONE
TONE
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
DELETE
PAUSE
DELETE
PAUSE
Handset 1
(Model E6012B)
(Model E6013B)
(Model E3813B)
(Model E6014B)
Handset 2
Handset 3
Handset 4
(Model E6012B) (Model E6013B) (Model E6014B)
(Model E6013B) (Model E3813B)
(Model E3813B) (Model E6014B)
(Model E6014B)
User’s manual
E6012B/E6013B/E6014B/
E3813B
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting
TONE
MUTE
REDIAL
DELETE
PAUSE
Table of contents
Getting started
Quick reference guide.......................2
Parts checklist.......................................4
Telephone base and charger
installation........................................5
Battery installation & charging.....6
Installation options.............................7
Belt clip & optional headset..........9
Telephone operation
Handset operation............................ 10
Basic operation.................................. 12
Options while on calls.................... 13
Intercom................................................ 16
Intercom call transfer..................... 17
Settings.................................................. 18
Sounds.................................................... 21
Display.................................................... 22
Ringer volume.................................... 24
Directory
Directory................................................ 25
New directory entries..................... 26
Directory search................................ 28
To dial, delete or change
entries.............................................. 30
Caller ID operation
Caller ID operation........................... 31
To review the call log..................... 34
Answering system operation
Answering system operation...... 35
Day & time announcements........ 36
Outgoing announcements............ 37
Changing feature options............. 38
Message playback............................ 39
Recording & playing memos....... 40
Message counter displays............ 41
Answering system mode............... 42
Remote access................................... 43
Appendix
Screen icons, indicator
lights & tones............................... 44
Handset display screen
messages........................................ 45
Adding and registering
handsets.......................................... 47
Replacing a handset........................ 48
Troubleshooting................................. 49
Important safety instructions...... 57
FCC Part 68 and ACTA................... 60
FCC Part 15......................................... 62
Limited warranty............................... 63
Technical specifications................. 66
Index........................................................ 67
Getting started
Quick reference guide
CENTER
UP
Handset
CID
RIGHT
LEFT
Press to display caller ID
information (page 34).
DOWN
PHONE/FLASH
MENU/SELECT
Press to make or
answer a call. During
a call, press to receive
an incoming call if call
waiting is activated
(page 13).
Press to display the menu. Once
in a menu, press to select an item
or save an entry or setting. Press
or
to scroll up or down
while in menus. While entering
names or numbers, press
or
to move the cursor.
MUTE/DELETE
DIR
While on a call, press to
mute microphone (page
14). While reviewing the
call log, press to delete
an individual entry, or
press and hold to clear
the caller ID log (page 34).
While predialing, press to
delete digits from a string
(page 10).
Press to display directory entries
(page 28).
OFF/CLEAR
Press to cancel an operation, back
up to the previous menu, or exit
the menu display.
REDIAL/PAUSE
SPEAKER
Press to activate handset
speakerphone.
Press again to resume
normal handset use (page
10).
Press to view redial memory (page
11). While entering numbers, press
and hold to insert a dialing pause
(page 26).
TONE
MUTE
REDIAL
DELETE
PAUSE
Feature menu
shows a highlighted item
DIRECTORY
INT
Press to initiate an intercom conversation or transfer a call (pages
16-17).
Feature menu
Using menus
DIRECTORY................. page 25
Press
to scroll through
menu items.
CALL LOG.................... page 34
SETTINGS..................... page 18
SOUNDS....................... page 21
DISPLAY........................ page 22
Menu
RINGER VOLUME...... page 24
Press MENU/SELECT to select
or modify a highlighted item.
Press OFF/CLEAR to cancel
an operation, back up to the
previous menu, or exit the
menu display
Getting started
Quick reference guide
Telephone base
CHARGE
VOICEMAIL
On when the cordless handset is
properly positioned to charge in
the telephone base.
Flashes when you have
new voice mail. This service
is provided by your local
telephone company, (different from the answering
system on the telephone
base).
IN USE
On when handset is in use, the
answering system is answering an
incoming call or you are registering
a handset.
Flashes while an incoming call is
ringing, when another telephone is
in use on the same line, or you are
de-registering a handset from the
telephone base.
HANDSET LOCATOR
Press to make handsets
beep (page 12).
SETUP
ANNC
Press to hear setup
options (page 38).
Press to review or record
announcement; press
again to quit (page 37).
MESSAGE COUNTER
Number of messages (or
during playback, message
number currently playing).
RECORD
Press to record a memo
(page 40) or after pressing ANNC to record an
outgoing announcement
(page 37).
CLOCK
Press to review or set
clock (page 36).
X/DELETE
Press to delete message
currently playing; press
and hold to delete all
old messages (page 39).
Press to repeat message. Press twice to
hear previous message.
ANSWER ON
Press to turn answering
system on or off (page
42).
VOLUME
/REPEAT
Press to repeat message; press twice to
play previous message
(page 39).
Press to adjust playback
volume (page 39).
PLAY/STOP
/SKIP
Press to start or stop
message playback (page
39).
Press to skip message
(page 39).
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following. The model
number of your phone can be found on the label located on the bottom of
the telephone base.
User’s manual
Quick start guide
E6012B/E6013B/E6014B/E3813B
E6012B/E6013B/E6014B/E3813B
5.8 GHz cordless telephone/
5.8 GHz cordless telephone/
answering system with caller ID/
answering system with caller ID/
call waiting
call waiting
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
TONE
User's manual
Quick start guide
Charger for cordless
handset
(1 for E6012B)
(2 for E6013B/E3813B)
(3 for E6014B)
Power adapter
for telephone
base
MUTE
REDIAL
DELETE
PAUSE
Cordless handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Battery for cordless
handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Power adapter for handset charger
(1 for E6012B)
(2 for E6013B/E3813B)
(3 for E6014B)
Battery compartment
covers
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Belt clip for cordless
handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Telephone base
with mounting
bracket installed
Telephone line
cord
Getting started
Telephone base and charger installation
1. Plug one end of the telephone line
cord into the telephone jack at the
bot­tom of the telephone base.
2. Plug the small end of the larger power adapter into
the power jack at the bottom of the telephone base.
3. Route cords
through slots.
5. Plug the other end of
the telephone line cord
into a telephone jack.
Telephone line cord
DSL filter
(Optional for DSL users, see number four
in the note section,
below.)
1. Plug the small end of the smaller
power adapter into the jack on the
underside of the charger, then route the
cord through the slots as shown.
4. Plug the large
end of the larger
power adapter into
an electrical outlet
not controlled by a
wall switch.
2. Plug the large end of the smaller power adapter into an electrical outlet.
NOTES:
1. Use only the power cord supplied with this product, if you need a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be plugged into a vertical wall outlet or a floor outlet. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL),
and you are experiencing interference during telephone conversations and/or your caller ID
features are not functioning properly, install a DSL filter to the telephone line between the
telephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter.
Getting started
Battery installation & charging
After battery installation, the battery may have enough charge to allow for some calls.
For best performance, place the handset(s) in the telephone base or charger(s) and
allow to charge for 16 hours before use.
You can keep the battery charged by returning the handsets to the telephone base or
chargers after each use. When the battery is fully depleted, a recharge takes about 12
hours. The average talk time on a fully charged battery is about eight hours depending
on environmental conditions, and the standby time is approximately five days. Actual
battery life will depend on usage conditions and age of battery.
1. Plug the battery securely
into the plug inside the
handset battery compartment, matching the colorcoded label.
2. Place the battery
pack and wires inside
the compartment.
3. Slide battery compartment cover towards
the center until it clicks
closed.
LOW BATTERY
Low battery indicator
Return handset to the telephone
base or charger to recharge when
this symbol flashes, the handset
screen is dim or completely clear.
(Handset will beep when battery is
low.)
To replace the battery, press in and
downward on the tab to open the battery compartment cover. Then lift out
the old battery and disconnect. Follow
the instructions on this page to install
and charge the new battery.
Caution: Use only the supplied rechargeable battery or replacement battery (model
27910, part number 89-0099-00-00). To order a replacement battery, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.
Getting started
Installation options
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.
Wall mount
Tabletop mount
Telephone outlet
mounting plate
with mounting
studs
Wall mounting
The telephone base comes with the bracket mounted for tabletop use. If
wall-mounting is desired, replace the telephone outlet mounting plate with
one equipped with mounting studs from your local hardware store.
1. To remove the bracket, hold the
telephone base in both hands, press
the two bracket tabs and lift the
bracket away from slots
and .
2. Connect the telephone line cord and power
adapter to the jacks on the bottom of the
telephone base. Bundle the telephone cord,
and secure it with a twist tie before placing
it inside the bracket.
Getting started
Installation options
3. To attach the bracket for wall mounting,
insert the tabs of the bracket into slots
and
on the telephone base, then press
the other bracket tabs into slots
and
as shown on the right.
4. Plug the power adapter into an electrical
outlet not controlled by a wall switch. Plug
the telephone line cord into a telephone wall
jack. To mount the telephone on the wall,
position the mounting holes
and
over
the telephone outlet mounting studs. Press
and slide the bracket down firmly so the
telephone is held securely on the telephone
outlet mounting studs.
Telephone outlet mounting studs
Tabletop mounting
To change back from the wall mounting to tabletop mounting, follow the
directions below.
1. Remove the telephone base from the wall.
Unplug the cords from the wall jacks. Remove
the bracket from the telephone base.
3. Route cords through slots. Plug the other
end of the telephone line cord into a telephone wall jack. Plug the large end of the
larger power adapter into an electrical outlet
not controlled by a wall switch.
2. Insert the bracket tabs into slots
and
on the telephone base,
then press the other bracket tabs
into the slots
and .
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip
into notches
on both sides
of handset.
To release belt clip, pull and unlock
one flap from the notch first before
detaching the whole belt clip from
handset.
For hands-free telephone conversations, you can use any industry standard
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm
headset.
Plug 2.5 mm headset into jack on side
of handset (beneath
small rubber flap).
TONE
MUTE
REDIAL
DELETE
PAUSE
Telephone operation
Handset operation
Making and answering calls
Elapsed
time
PHONE 00:00:30
Press to
make a
call
Press to
end a call
TONE
Press to
switch
between
handsfree
speakerphone
and normal
handset use
MUTE
REDIAL
DELETE
PAUSE
To answer an incoming call, press PHONE/FLASH,
SPEAKER, or any dial pad key (0-9, * or #). To
make a call, press PHONE/FLASH or SPEAKER,
then dial a number. Press OFF/CLEAR to hang up.
To predial (preview numbers before dialing),
enter numbers first, then press PHONE/FLASH
or
SPEAKER to dial. Press MUTE/DELETE or
OFF/CLEAR anytime to make corrections when
entering numbers.
The screen displays the elapsed time of the current call (in hours, minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your local tel­ephone company will not affect the elapsed time.
Hands-free speakerphone calls
SPEAKER 00:00:49
To answer a call, press
SPEAKER. To make a
call, press SPEAKER, then dial a number. During
a call press SPEAKER to switch between handsfree speakerphone and normal handset use. Press
OFF/CLEAR to hang up.
NOTE: If a headset is plugged into the handset, you will not be able to use the handset speakerphone.
10
Telephone operation
Handset operation
REDIAL
555-1234
Last number redial
After pressing PHONE/FLASH, press REDIAL/PAUSE
to display and dial the most recently called number
(up to 32 digits).
Last five number redial
Before pressing PHONE/FLASH, press REDIAL/PAUSE
to display the most recently called numbers (up to
32 digits). Press
or
or REDIAL/PAUSE repeatedly to view up to five recently called numbers.
The handset will beep twice at the beginning or
end of the list.
Press
OFF/CLEAR to exit.
Press PHONE /FLASH or SPEAKER to redial
any displayed number (up to 32 digits).
Press MUTE/DELETE to delete the displayed number
from the redial memory.
Temporary ring silencing
Press OFF/CLEAR or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting
the call. You can answer the call or let the caller
leave a message on the answering system.
The next incoming call will ring normally.
NOTE: If you have more than one handset in use, all handsets ring with an incoming call. Pressing OFF/CLEAR or MUTE/DELETE on one handset will only silence the ringer of that particular handset but the other handset(s) will continue to ring.
11
Telephone operation
Basic operation
Handset locator
If you misplace the handset(s), press HANDSET
LOCATOR at the telephone base. This starts the
paging tone at the handset(s) for 60 seconds to
help you locate the handset(s). To stop the paging tone, press PHONE /FLASH, SPEAKER, or
any dial pad key (0-9, *, or #) on the handset(s),
or press HANDSET LOCATOR on the telephone
base.
Press to
page the
handset.
NOTES:
1. The handset ringer volume also determines the level of the
paging tone. If the handset ringer volume level is set to off
(0), that handset will be silent for all calls and paging (page
24).
2. During a page, if you press
OFF/CLEAR or MUTE/DELETE
on a handset, the ringer of that handset will be silent, but
the page will not be cancelled.
** PAGING **
TONE
MUTE
REDIAL
DELETE
PAUSE
12
Telephone operation
Options while on calls
Volume control
Press VOLUME on the side of the handset to
adjust the listening volume on the handset. Each
press of the button increases or decreases the
volume. When changing the volume level, the new
setting is automatically saved.
Press to
adjust the
listening
volume
Press to
switch
calls.
TONE
MUTE
REDIAL
DELETE
PAUSE
NOTE: All volume settings, (normal, speakerphone and headset) are independent.
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while already on a call.
Press PHONE/FLASH to put the current call on
hold and take the new call. Press PHONE/FLASH
anytime to alternate between calls.
Multiple handset use
During a call, a person on another handset can
press PHONE/FLASH or
SPEAKER to join the
conversation.
A person at either handset can press OFF/CLEAR,
or place the handset in the telephone base or
charger to exit the call, but the call will not be
terminated until all handsets hang up.
NOTE: A maximum of two handsets can be used on an outside call, and the other two handsets can be used on an intercom call.
13
Telephone operation
Options while on calls
Mute
Press to
switch
to touch
tone dailing
Press to
silence
the microphone.
Press MUTE/DELETE to silence the microphone.
When mute is on, MUTED will show on the handset
screen. You will be able to hear the caller, but the
caller will not be able to hear you until you press
MUTE/DELETE again and resume speaking. When
the mute function is turned off, MICROPHONE ON
will show temporarily on the handset screen.
Temporary tone dialing
TONE
MUTE
REDIAL
DELETE
PAUSE
Press to silence
the microphone.
If dial pulse (rotary service) is selected, you can
switch to touch tone dialing during a call by
pressing *. This can be useful if it is necessary to
send tone signals for access to answering systems
or long distance services.
After you hang up or press PHONE/FLASH (to
receive a call waiting call), the telephone automatically returns to dial pulse (rotary) service.
14
Telephone operation
Options while on calls
Directory
Press to
review the
directory
Press to
review
the call
log
TONE
MUTE
REDIAL
DELETE
PAUSE
While on a call, press DIR then
or
to review
the directory. After 30 seconds, the handset will
exit the directory and return to the call timer
screen display automatically without pressing
any keys. To dial the displayed number, press
MENU/SELECT. To clear the entry from the display,
press and hold OFF/CLEAR.
NOTE: While reviewing the directory on a call, searching by name to find a specific entry, editing or deleting an entry is not allowed. For more details about the directo-
ry, see page 25.
Caller ID log
NOTE: During a call,
while accessing redial memory,
directory or caller ID log, press
OFF/CLEAR to end the call.
While on a call, you can press CID then
or
to review the caller ID log. After 30 seconds, the
handset will exit the caller ID log and return to
the call timer screen display automatically without
pressing any keys. To dial the displayed number,
press MENU/SELECT. To clear the entry from the
display, press and hold OFF/CLEAR.
NOTE: While reviewing the caller ID log on a call, stor- ingthe call long number in the directory, changing dial-
ing options or deleting is not allowed. For more details about the call log, refer to page 31.
15
Telephone operation
Intercom
Use the intercom feature for conversations between
handsets.
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
INTERCOM TO:
1. Press INT. The screen of the originating handset
will show INTERCOM TO:.
2. Enter the handset number of the destination
handset. The display will show CALLING HANDSET
X. The destination handset will ring, and its
screen will show HANDSET X IS CALLING.
NOTES:
• Before the intercom call is answered, you can cancel the
intercom call by pressing OFF/CLEAR or INT.
• If the destination handset is not answered within 100
seconds or if it is in the directory or call log mode, or out
of range, the originating handset will show the message
UNABLE TO CALL TRY AGAIN.
NOTE: Press OFF/CLEAR or MUTE/DELETE to tem
porarily silence the inter
com ringer.
3. On the ringing destination handset, press INT,
PHONE/FLASH,
SPEAKER, or any dial pad
key (0-9, * or #) to answer the intercom call.
To end the intercom call:
• Press OFF/CLEAR or INT on either handset.
-OR• Place either handset in the charger or telephone base.
Handling incoming calls
The telephone will beep if there is an outside call
during an intercom conversation. You can either:
• Press PHONE/FLASH to end the intercom call
and answer the incoming call.
-OR• Press INT or OFF/CLEAR to disconnect the
intercom connection without answering the
incoming call. The incoming call will continue to
ring.
16
Telephone operation
Intercom call transfer
Use the intercom feature to transfer an external
call from one handset to another.
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
TRANSFER TO:
1.During a conversation with an external caller,
press INT. The external call is automatically
placed on hold and TRANSFER TO: is displayed
on the screen.
2.Enter the destination handset number (1,
2, 3 or 4). The originating set’s screen will show
CALLING HANDSET X. The destination handset
will ring, and its screen will show HANDSET X
IS CALLING.
NOTES:
• Before the intercom call is answered, you can cancel
the transfer and return to the external call by pressing
OFF/CLEAR, PHONE/FLASH, or INT.
• If the destination handset does not answer the intercom
call within 100 seconds, or if the other handset is in the
directory or call log mode, or out of range, the originating
handset will show UNABLE TO CALL TRY AGAIN on its
screen and will automatically return to the external call.
NOTES:
1. You can alternate between
the intercom call and the
outside call by pressing INT
on the originating handset. The display will show
INTERCOM or OUTSIDE
to indicate which party is
active.
2. You can end the intercom call and return to the
external call by pressing
PHONE/FLASH on the
originating handset.
3.On the ringing destination handset, press
PHONE/FLASH, INT,
SPEAKER, or any dial
pad key (0-9, * or #) to answer the intercom
call. You can now talk without the external
caller hearing the conversation.
4.C o m p l e t e t h e t r a n s f e r b y p r e s s i n g
OFF /CLEAR on the originating handset or
placing that handset in the telephone base
or handset charger. The originating handset’s
screen will show CALL TRANSFERRED and the
other handset will automatically be connected
to the external call.
3. The person on the ringing
destination handset can join
the external call by pressing
PHONE/FLASH, connecting
both handsets to the outside
call.
17
Telephone operation
Settings
DIRECTORY
TONE
MUTE
REDIAL
DELETE
PAUSE
SETTINGS
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
In the SETTINGS menu, you can change the language, dial type, and clock setting. You can also
clear the voice mail indication.
1.Press MENU/SELECT in idle mode to enter the
feature menu.
2.Press to highlight SETTINGS, then press
MENU/SELECT to enter the SETTINGS menu.
3. Press or to scroll through the SETTINGS
menu, then press MENU/SELECT to select the
desired option.
NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
Language
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
LANGUAGE
ENGLISH
FRANCAIS
ESPANOL
In this menu, you can select the language used in
all screen displays.
1.In the SETTINGS menu, press
or
to highlight LANGUAGE, then press MENU/SELECT.
2.Press
or to highlight ENGLISH, FRANCAIS
or ESPANOL.
3.Press
MENU/SELECT
to save your preference.
Dial type
LANGUAGE
DIAL TYPE
CLOCK SETTING
In this menu, you can choose TONE or PULSE
(rotary service) dialing. The factory default setting
is TONE. Change this to PULSE only if you do not
have touch-tone dialing service.
DIAL TYPE
TONE
PULSE
1.In the SETTINGS menu, press
or
to highlight DIAL TYPE, then press MENU/SELECT.
SETTINGS
2.Press
3.Press
or
to highlight TONE or PULSE.
MENU/SELECT
to save your preference.
NOTE: Changing the dial type on one handset will change the dial type on all registered handsets.
18
Telephone operation
Settings
Clock setting
DIRECTORY
SETTINGS
If you subscribe to caller ID service provided by
your local telephone company, the time will automatically be set by an incoming call.
In this menu, you can choose to set the time displayed on the handset screen.
1.Press MENU/SELECT in idle mode to enter the
feature menu.
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
CLOCK SETTING
12:00AM
CLOCK SETTING
06:00AM
2.Press to highlight SETTINGS, then press
MENU/SELECT to enter the SETTINGS menu.
3. Press or
then press
to highlight CLOCK SETTING,
MENU/SELECT.
4.Use the dial pad keys (0-9) to enter two digits
for the hour (01-12). You can also press or
to set the hour.
5.Press
MENU/SELECT.
6.Use the dial pad keys (0-9) to enter two digits
for the minute (00-59). You can also press or
to set the minute.
CLOCK SETTING
7.Press
06:45AM
8.Press
MENU/SELECT.
or
to set AM or PM.
9. Press MENU/SELECT to confirm the clock setting.
NOTE: Caller ID provides the time. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 31).
19
Telephone operation
Settings
Clear voice mail indication
DIRECTORY
SETTINGS
If you subscribe to voice mail services provided
by your local telephone company, the VOICEMAIL
light on the telephone base will flash and NEW
VOICE MAIL and the
icon will appear on all
handset screens when you have new voice mail.
To manually turn off the NEW VOICE MAIL message, the
icon and VOICEMAIL light:
SETTING
DIAL TYPE
CLOCK SETTING
CLR VOICE MAIL
CLR VOICE MAIL
TURN INDICATOR
OFF?
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2.Press to highlight SETTINGS, then press
MENU/SELECT to enter the SETTINGS menu.
3.Press
4.Press
or
to highlight CLR VOICE MAIL.
MENU/SELECT.
5.Press MENU/SELECT again to remove the displayed message, or press OFF/CLEAR to exit.
NOTES:
1. This only turns off the displayed NEW VOICE MAIL indicator, the
icon and VOICEMAIL light; it does not delete
the voice mail message(s). Use this feature when the telephone indicates there is voice mail when you have none
or you have accessed your voice mail from a different telephone line (while away from home). If there actually is a
new voice mail message, your local telephone company will
continue to send the signal which turns the displayed NEW
VOICE MAIL message,
icon and the VOICEMAIL light
back on.
2. Telephone company voice mail may alert you to new messages with stutter, (broken) dial tone. Contact your telephone company for more details.
20
Telephone operation
Sounds
In the SOUNDS menu, you can choose one of ten
ringer melodies, and turn the key tone on or off.
NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and
hold OFF/CLEAR to return to the idle mode.
DIRECTORY
Ringer melody
To choose a ringer melody:
SOUNDS
SOUNDS
RINGER MELODY
KEY TONE
RINGER
MELODY
MELODY
MELODY
MELODY
0
1
2
1.Press MENU/SELECT in idle mode to enter the
feature menu.
2.Use the , , and/or keys to highlight
SOUNDS, then press MENU/SELECT to enter
SOUNDS menu.
3.Press MENU/SELECT again to select RINGER
MELODY.
4.Press
5.Press
or
to hear the melody options.
MENU/SELECT
to save your preference.
Key tone
DIRECTORY
SOUNDS
The handset is preset to beep with each key
press. If you turn off the KEY TONE, there will be
no beeps when keys are pressed.
To turn the KEY TONE on or off:
1.Press MENU/SELECT in idle mode to enter the
feature menu.
SOUNDS
RINGER MELODY
KEY TONE
KEY TONE
ON
OFF
2.Use the , , and/or keys to highlight
SOUNDS, then press MENU/SELECT to enter the
SOUNDS menu.
3.Press to highlight KEY TONE, then press
MENU/SELECT to select KEY TONE.
4.Press
5.Press
or
to highlight ON or OFF.
MENU/SELECT
21
to save your preference.
Telephone operation
Display
In the DISPLAY menu, you can select an image
to be displayed as wallpaper. You can also adjust
the contrast to one of five levels to suit different
lighting conditions.
NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
DIRECTORY
Wallpaper
To choose a wallpaper for the handset:
DISPLAY
DISPLAY
WALLPAPER
CONTRAST
1.Press MENU/SELECT in idle mode to enter the
feature menu.
2.Use the , , and/or keys to highlight
DISPLAY, then press MENU/SELECT to enter the
DISPLAY menu.
3.Press
4. Press
MENU/SELECT
or
again to select WALLPAPER.
to see the wallpaper options.
5. Press MENU/SELECT to save your preference.
NOTES:
1. The text and text background color may be changed automatically with each wallpaper selection.
2.
When the handset is idle and no keys have been pressed
for 15 seconds, the handset display background will
become black. If the handset is not in the telephone base
or charger, the screen will become entirely black to save
battery power. If the handset is charging, the screen
background will become black and will show the clock and
XX MISSED CALLS (if there are new calls in the caller ID
log).
22
Telephone operation
Display
Contrast
DIRECTORY
To adjust the screen contrast on the handset:
1.Press MENU/SELECT in idle mode to enter the
feature menu.
DISPLAY
DISPLAY
WALLPAPER
CONTRAST
CONTRAST
2.Use the , , and/or keys to highlight
DISPLAY, then press MENU/SELECT to enter the
DISPLAY menu.
3. Press to highlight CONTRAST, then press
MENU/SELECT.
4. Press
or
to adjust the screen contrast.
5. Press MENU/SELECT to save your preference.
23
Telephone operation
Ringer volume
DIRECTORY
RINGER VOLUME
RINGER VOLUME
In this menu, you can set the ringer volume level
(1-6), or turn the ringer off (0). When the ringer is
turned off, the
will appear on the handset screen.
NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and
hold OFF/CLEAR to return to the idle mode.
To adjust the RINGER VOLUME:
1.Press MENU/SELECT in idle mode to enter the
feature menu.
- OR -
2.Use the , , and/or keys to highlight
RINGER VOLUME, then press MENU/SELECT to
enter the RINGER VOLUME menu.
3. Press
or
to hear the ringer levels.
4. Press MENU/SELECT to save your preference.
-ORPress to adjust the
ringer volume.
When the handset is idle, press VOLUME on the
right side of the handset to change the ringer volume.
TONE
MUTE
REDIAL
DELETE
PAUSE
NOTE: The ringer volume level also determines the ringer colume for intercom calls (page 16) and the paging tone when initiating the handset locator feature (page 12). If the ringer volume level is set to off (0) on a handset, that handset is silenced for all incoming calls and paging.
24
Directory
Directory
Shared directory
DIRECTORY
Pat Williams
5551234
The directory is stored in the telephone base, and
is shared by all handsets. Changes made to the
directory on any one handset will be applied to
all.
NOTE: Only one handset can review the directory or call-
er ID log at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT THIS TIME.
TONE
MUTE
REDIAL
DELETE
PAUSE
Memory capacity
The directory can store up to 50 entries. Each
entry can contain a number up to 32 digits, and a
name up to 16 letters. A convenient search feature can help you find and dial numbers quickly
(page 29).
If all memory locations are in use, the screen will
display LIST FULL. You will not be able to store a
new number until you delete an existing one.
Exiting the directory
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display.
Press and hold OFF/CLEAR to return to the idle
mode.
If you pause for too long while creating an entry,
the procedure will time out and you will have to
begin again.
25
Directory
New directory entries
To create and store a new directory entry
DIRECTORY
DIRECTORY
REVIEW
STORE
DIRECTORY
ENTER NUMBER
555-1234
1.Press MENU/SELECT in idle mode to enter the
feature menu.
2.Press MENU/SELECT again to enter the
DIRECTORY menu.
3.Press
4.Press
to highlight STORE.
MENU/SELECT.
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 32 digits.
– Press
or
to move the cursor to the left or right.
– Press
MUTE/DELETE
to erase numbers.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause.
-OR• Copy a number from redial by pressing REDIAL/PAUSE then press or to locate the number to copy. Press MENU/SELECT to copy the number.
6.Press MENU/SELECT to save the number. The
display will show ALREADY SAVED if the
number is already in the directory.
NOTE: Each line can hold 16 digits, so if you enter a number longer than 16 digits, the numbers will be dis-
played in the following line.
26
Directory
New directory entries
DIRECTORY
ENTER NAME
Pat Williams
NOTE: The handset will automatically cap-
italize the first letter of every word.
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to 16 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below.
– Press
or
to move the cursor to the left or right.
– Press
Dial
Key
1
2
3
4
5
6
7
8
9
0
1
1
A
D
G
J
M
P
T
W
0
#
space
2
#
B
E
H
K
N
Q
U
X
?
DIRECTORY
Pat Williams
5551234
MUTE/DELETE
to erase letters.
Characters by number of key presses
3
4
5
6
7
‘
,
.
&
C
2
a
b
c
3
d
e
f
F
I
4
g
h
i
L
5
j
k
l
O
6
m
n
o
R
S
7
p
q
V
8
t
u
v
Y
Z
9
w
x
!
/
(
)
8
9
r
s
y
z
@
8.Press MENU/SELECT to store your new directory entry. The name and the telephone number
will then be shown on the screen. To change it
later, see page 30.
27
Directory
Directory search
To browse through the directory
DIRECTORY
Andrew
5556789
1.Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
TONE
MUTE
REDIAL
DELETE
PAUSE
DIRECTORY
Barbara
5559876
2.Press
or
to browse through the directory.
Entries will be displayed alphabetically by the
first letter in the name.
NOTES:
1. Press OFF/CLEAR at anytime to exit the directory.
2. You can also display the first listing in the directory by
first pressing MENU/SELECT, then MENU/SELECT to choose
DIRECTORY, then press MENU/SELECT again to choose
REVIEW.
28
Directory
Directory search
To search by name
1.Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
NOTE:
Press OFF/CLEAR at anytime to exit the directory.
TONE
MUTE
REDIAL
DELETE
PAUSE
2.When a name entry is displayed, press a dial
pad keys (2-9) to start a quick name search.
The directory will display the first name begin-
ning with the first letter associated with the dial
pad key, if there is an entry in the directory that
begins with that letter.
3.To see other names that start with the letters
on the dial pad key, keep pressing the key. The
names will be shown in alphabetical order.
For example, if you have name entries Jennifer,
Jessie, Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see Jennifer.
• If you press 5 (JKL) twice, you will see Jessie.
• If you press 5 (JKL) three times, you will see
Kevin.
• If you press 5 (JKL) four times, you will see
Linda.
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name entry matching the first letter of the key
you press, you will see a name entry that matches the second letter of the key.
2. If you press a key (2-9) and there is no name entry to
match those letters, the directory will show the entry that
matches the next available letter in the directory.
29
Directory
To dial, delete or change entries
To dial, delete or change a directory entry (name and
number), the entry must be displayed on the handset. Use directory search (page 28-29) to display an
entry.
To dial a displayed number
When a directory entry is displayed, press
PHONE/FLASH or SPEAKER to dial the displayed
number.
To delete an entry
When a directory entry is displayed, press
MUTE/DELETE to delete the displayed entry from the
directory. Once deleted, an entry cannot be retrieved.
To change an entry
DIRECTORY
Andrew
5556789
DIRECTORY
EDIT NUMBER
555-6789
DIRECTORY
EDIT NAME
Andy
DIRECTORY
Andy
5551234
When a directory entry is displayed:
1. Press MENU/SELECT to modify the entry. You will
be prompted to EDIT NUMBER.
• Press the dial pad keys to add digits.
• Press MUTE/DELETE to erase digits.
• Press
or
to move the cursor.
• Press and hold REDIAL/PAUSE to add a three-
second pause if desired.
• Press REDIAL/PAUSE, then or to scroll to a previously dialed number. Press MENU/SELECT
to add the redial number to the entry.
2. Press MENU/SELECT. ��������������������������
You will be prompted to EDIT NAME.
• Press the dial pad keys to add characters (page 27).
• Press MUTE/DELETE to erase characters.
• Press�
or
to move the cursor.
3. Press MENU/SELECT to confirm.
30
Caller ID operation
Caller ID operation
Caller ID with call waiting
CHRISTINE SMITH
908-555-0100
NOV23 10:01AM
TONE
MUTE
REDIAL
DELETE
PAUSE
This product can be used with regular caller ID
service, or this product’s other features can be
used without subscribing to either caller ID or
combined caller ID with call waiting service. There
are fees for caller ID services, and they may not
be available in all areas.
Depending on your service, you may see the caller’s number or the caller’s name and number. This
product can provide information only if both you
and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. The time and date are sent by the
telephone company along with the call information.
This product has a caller ID function with call
waiting feature which works with service from
your local telephone company.
Caller ID with call waiting lets you see the name
and telephone number of the caller before
answering the telephone, even when on another
call.
It may be necessary to change your telephone
service to use this feature. Contact your telephone
company if:
• You have both caller ID and call waiting, but as separate services (you may need combined service).
• You have only caller ID service, or only call waiting service.
• You do not have any caller ID or call waiting services.
31
Caller ID operation
Caller ID operation
Shared caller ID log
The caller ID log is stored in the telephone base,
and is shared by all handsets. Changes made on
any handset will apply to all.
CHRISTINE SMITH
908-555-0100
NOV23 10:01AM
TONE
MUTE
REDIAL
DELETE
PAUSE
NOTE: Only one handset can review the directory or call log at a time. If another handset attempts to enter the call log, NOT AVAILABLE AT THIS TIME will be displayed on the screen.
How caller ID works
If you subscribe to caller ID service provided by
your local telephone company, information about
each caller will usually be displayed between the
first and second ring.
Caller’s name
Caller’s number
CALL LOG NEW
CHRISTINE SMITH
908-555-0100
NOV 23 0:01AM
Appears when the
call is missed and unreviewed.
Time of call
Date of call
Information about the last 50 incoming calls is
stored in the call log. You can review the call log
to find out who has called, return the call, or copy
the caller’s name and number into the directory.
When the call log is full, the oldest entry is deleted to make room for new incoming call information.
If you answer a call before the information
appears on the screen, it will not be saved in the
call log.
NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
32
Caller ID operation
Caller ID operation
Chris
908-555-0100
NOV23 10:01AM
Memory match
Names of callers will be displayed only if the
information is provided by your local telephone
company.
If the incoming telephone number exactly matches a telephone number in your directory, the
name that appears on the screen will match the
corresponding name in your directory.
(Example: If Christine Smith calls, her name will
appear as Chris if this is how you entered it into
your directory.)
TONE
MUTE
REDIAL
DELETE
PAUSE
HANDSET 1
4 MISSED CALLS
10:01 AM
NOTE: The number shown by your caller ID will be in the format sent by the telephone company. The telephone company usually delivers ten-digit telephone numbers (area code plus telephone number). If the incoming tele-
phone number does not exactly match a number in your directory, the name will appear as delivered by the tele-
phone company. For example if the telephone company includes the area code and the directory number does not, the name will appear with the area code as deliv-
ered by the phone company.
Missed calls
When a handset is idle and has calls that have not
been reviewed, its screen will show XX MISSED
CALLS.
Allentries which have not been reviewed will be
counted as MISSED CALLS when the telephone
is idle. Each time a call log entry marked NEW is
reviewed, the number of missed calls decreases
by one.
If there are too many missed calls and you don’t
want to review them one by one, but still want
to keep them in the call log, press and hold
OFF/CLEAR for four seconds when the handset
is idle. All the entries in the caller ID log will be
considered old (have been reviewed), and the
missed calls counter is reset to 0.
33
Caller ID operation
CALL LOG NEW
Pat Williams
555-1234
NOV 23 10:31AM
CALL LOGNEW
Jeffrey Adams
555-9876
NOV 23 10:21AM
CALL LOG NEW
Chris Thompson
908-555-0100
NOV 23 10:11AM
The various dialing options are:
880-8808
1-880-8808
808-880-8808
1-808-880-8808
To review the call log
To review the call log
Press CID to review the call log. The call log displays the caller ID entries in reverse chronological
order. The most recent call is displayed first. Press
or to scroll through the list as shown at left.
To return a call
Press PHONE/FLASH or
number as displayed.
SPEAKER to call the
Caller ID numbers may appear with an area code
that may not be required for local calls, or without
a 1 that may be needed for long distance calls. If
the number displayed is not in the correct format,
you can change how it is dialed.
To change the number before calling, press #
repeatedly to see different dialing options (you can
choose to dial with or without an area code, and
with or without the 1), then press PHONE/FLASH
or SPEAKER to place the call.
Other options
• Press MUTE/DELETE to delete the displayed entry
from the call log.
NOTE: If both the name and number are not provided, UNABLE TO SAVE will be displayed.
• Press and hold MUTE/ DELETE to delete all
entries from the call log. When asked to confirm, press MENU/SELECT to clear the call log
of all entries, or press OFF/CLEAR to exit and
leave all call log entries intact.
• Press MENU/SELECT to copy this entry into the
directory. If the name or number is not provided, you will be prompted to enter them (pages
26-27).
34
Answering system operation
Answering system operation
Message capacity
Message counter
Number of messages stored
(or during playback, message
number currently playing)
The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the total recording time is 14 minutes.
Messages will remain available for replay until
they are deleted.
Press to review or
record announcement;
press again to quit
(page 37).
Press repeatedly to
listen to setup options
(page 38).
Press to record a
memo (page 40)
or after pressing
ANNC to record an
outgoing announcement (page 37).
Press to review or set
clock (page 36).
Press to delete message currently playing;
press and hold to
delete all old messages when the telephone base is idle
(page 39).
Press to turn
answering system
on or off (page 42).
Press to repeat message; press twice to
play previous message (page 39).
Press to adjust
playback volume
(page 39).
Press to skip a message (page 39).
Press to start or stop
message playback
(page 39).
35
Answering system operation
Day & time announcements
To set day & time
Before playing each message, the answering system announces the day and time the message
was received.
1.
Press CLOCK
The system will announce
the current clock setting,
then announces “To set the
clock, press CLOCK”.
2.
Press CLOCK
The system will announce
the current year setting, then
announces “To change the
year, press SKIP or REPEAT,
to change the hour, press
CLOCK.”
Press
SKIP
-ORREPEAT
until the system announces
the correct year, then press
CLOCK.
3.
4.
Press
Before using the answering system, follow the
steps on the left to set the year, time and day, so
messages are dated correctly. If the clock is not
set when the message is recorded, the system will
prompt "Time and day not set."
The system uses voice prompts to guide you.
Each time you press SKIP or REPEAT , the
year, hour, minute or day increases or decreases
by one. When you hear the correct setting is
announced, press CLOCK to move to the next setting.
To check day & time
You can press CLOCK any time to listen to the
current day and time without changing it.
SKIP
-ORREPEAT
until the system announces
the correct hour, then press
CLOCK.
5.
Press
SKIP
-ORREPEAT
until the system announces
the correct minute, then
press CLOCK.
NOTES:
1. Press and hold
SKIP or
REPEAT to increase or
decrease the minute or year by increments of ten.
2. Caller ID provides the time and date. Set the year so that
the day of the week can be calculated from the caller ID
information. The time will be set automatically only if you
subscribe to caller ID service provided by your local telephone company (page 31).
6.
Press
SKIP
-ORREPEAT
until the system announces
the correct day, then press
CLOCK. The system announces
the current clock
setting.
36
Answering system operation
Outgoing announcements
Elapsed
recording
time (seconds).
ANNC
The telephone is pre-set with an announcement. If the
telephone is set up to record messages, it answers calls
with “Hello. Please leave a message after the tone.” You
can use this announcement, or replace it with your own
recording.
“Announcement.
Press PLAY or press
RECORD.”
To play your outgoing announcement
Press to stop recording.
1.
2.
PLAY/STOP
(Plays announcement previously
recorded).
- OR RECORD
“Record after the
tone. Press STOP
when you are done.”
3.
Speak into microphone.
Microphone
4.
PLAY/STOP
(Announcement
is played back).
- OR PLAY/STOP
(If you want to re-play
the announcement).
- OR RECORD
(If you want to re-record
a new announcement).
5.
Outgoing announcements are the messages callers hear
when calls are answered by the answering system.
ANNC
to exit announcement setup.
Press ANNC You will hear "Announcement. Press PLAY
or press RECORD." Then press
PLAY/STOP. The outgoing announcement is played. Press ANNC to exit the
announcement menu.
To record your outgoing announcement
Press ANNC. You will hear "Announcement. Press PLAY
or press RECORD." Press RECORD and begin speaking
after hearing "Record after the tone. Press STOP when
you are done." Speak facing the microphone from about
nine inches away. Press
PLAY/STOP when finished.
The recorded announcement will be played back. To
listen to the recorded announcement again, press
PLAY/STOP. To re-record a new announcement, press
RECORD then follow the above steps. Press ANNC to
exit the announcement menu.
The elapsed time in seconds will be shown in the
message window when recording. You can record an
announcement up to 90 seconds. Announcements
shorter than three seconds long will not be recorded.
To delete your outgoing announcement
Press ANNC. You will hear “Announcement. Press PLAY
or press RECORD.” Press
PLAY/STOP to begin playback. Press
DELETE during playback to delete your
announcement. Press ANNC to exit the announcement
menu.
When your announcement is deleted, calls will be
answered with the pre-set announcement described
above.
37
Answering system operation
Changing feature options
1.
SETUP
You can change how the answering system operates.
Press SETUP repeatedly to listen to each feature. When
the desired feature is announced, press SKIP or
REPEAT to change the setting. Press SETUP to confirm your selection and move to the next menu option
or press
PLAY/STOP to confirm your selection and
exit the menu.
Press until the desired
feature is announced
(see list on right).
Feature options
System announces:
Feature description:
2.
SKIP or
REPEAT Press until the
desired selection is
announced.
3.
"Number of rings," current
setting, then "To change
the setting press SKIP
or REPEAT; to continue
setup, press SETUP."
Options: 2/4/6/toll saver
SETUP
Choose the number of rings
before the system answers a call.
When toll saver is active, the
system answers after two rings
if you have new messages, and
after four rings if you have no
new messages. When retrieving
messages from a different location, you may disconnect your
call after three rings so that long
distance charges will not apply.
“Base ringer," current
setting, then “To change
the setting, press SKIP
or REPEAT; to continue
setup, press SETUP.”
Options: high/low/off
Choose the base ringer volume
between high and low level, or
turn the base ringer off.
"Remote access code,"
current setting, then "To
change the setting press
SKIP or REPEAT; to continue setup, press SETUP."
Options: (select a twodigit code) 19
Select a two-digit number (1099) for remote access from
another telephone (page 43).
"Message alert tone,"
current setting, then "To
change the setting, press
SKIP or REPEAT; to continue setup, press SETUP."
Options: on/off
When on, the telephone beeps
every 10 seconds when there are
new messages.
Press to set selection
and move to the next
menu option.
- OR PLAY/STOP
Press to set selection
and exit the menu.
NOTE:
1. The message alert tone will
beep only if all the conditions
below are met:
Answering system is on
Message alert tone setting is on
There are new messages
2. Press and hold SKIP or
REPEAT to increase or
decrease the remote access
code number by increments
of 10.
(Default settings underlined).
Pressing any base key (except
HANDSET LOCATOR) will
temporarily silence the message alert tone. Press and hold
DELETE in idle mode, to delete all old messages and temporary
silence the message alert tone. The message alert tone will be
re-activated with the next incoming message.
38
Answering system operation
Number of messages stored
(or during playback, message
number currently playing).
Message playback
Press
PLAY/STOP to listen to messages. The
system announces the number of messages, then
begins playback.
Press
PLAY/STOP to begin
or end message playback.
1.
Messages
PLAY/STOP
“You have [xx] new
messages and [xx]
old messages”
Message playback begins.
See options on the right.
2.
If there are new messages, only the new messages
(oldest first) will be played. If there are no new
messages, the system will play back all messages
(oldest first).
PLAY/STOP
Message playback ends.
NOTES:
1. If F is flashing in the message window, the memory
is full. You will have to
delete some messages
before new ones can be
recorded.
2. New (unheard) messages
cannot be deleted.
3. If the mail box is full, press
and hold
DELETE to
delete all old messages.
This will take up to 20 seconds. The message window
will show a flashing - -.
During this process, if an
external call is ringing or
another registered handset
is on, the answering system will stop the deletion
and exit. In this case, only
some of the old messages
will be deleted.
• When playback begins, the total number of
messages will be announced.
• Before each message, the day and time it was
received will be announced.
• After the last message, “End of messages” will
be announced. If the system has less than five
minutes of recording time left, the time remaining will be announced.
Options during playback
• Press VOLUME button to adjust the speaker
volume.
• Press
SKIP to skip to the next message.
• Press REPEAT to repeat the message currently playing. Press twice to listen to the previous message.
• Press
DELETE to delete the message currently
being played back.
PLAY/STOP
• Press
to stop playback.
To delete all messages
To delete all old messages, press and hold
DELETE while the telephone is idle (not during a
call, or during message playback).
39
Answering system operation
Recording & playing memos
Elapsed
recording
time in
seconds.
Press to stop recording.
Memos are messages you record yourself. They
are saved, played back and deleted exactly like
incoming messages. You can record a memo as
a reminder to yourself, or leave a message for
someone else if other members of your household
are using the same answering system.
To record a memo
1.
RECORD
“Record after the
tone. Press STOP
when you are done.”
2.
Speak into the microphone.
Press RECORD. The elapsed time in seconds is
shown in the message window when recording.
You can record a memo up to four minutes. Memos
shorter than one second long will not be recorded.
Press
PLAY/STOP
to stop recording.
To play back a memo
Press
PLAY/STOP to listen to messages and
memos (see page 39 for other options).
Microphone
3.
PLAY/STOP
"Beep" (memo has
been recorded).
40
Answering system operation
Message counter
Message counter displays
The message counter usually displays the total
number of memos and incoming messages. See
the list below for explanations of other displays in
this counter.
Message counter displays
0
No messages.
0 (flashing) The clock needs to be set (page 36).
1-99 Total number of messages and memos,
or message number currently playing.
1-99 (flashing)
Total number of messages and memos.
The number flashes when there are new
(un-reviewed) messages.
After a power failure, the number in the
message counter will flash to indicate the
clock needs to be set.
10-99
Current remote access code while setting
(page 38).
1-99 (counting)
Elapsed time while recording a memo
(page 40) or announcement up to 90
seconds (page 37).
99 (flashing)
Memo recording has reached its maximum recording time.
F (flashing)
Memory is full. Messages must be
deleted before new messages can be
recorded.
--
System is answering a call, being
accessed remotely, or the clock is being
set.
-- (flashing)
System is being setup, initialized or messages are being deleted.
On (or) OF
Displayed for two seconds when any
answering ­­system setting is turned on or
off.
02, 04, 06, tS
Current number of rings while setting
(page 38).
1-8
Displayed for two seconds while telephone base speaker volume is being
adjusted.
HI, LO, OF
Displayed for two seconds while the
telephone base ringer volume is being
adjusted.
41
Answering system operation
Answering system mode
The answering system is factory programmed
to answer and record callers’ messages. If you
choose to turn the answering system off, it will
not answer calls and record incoming messages.
1.
ANSWER ON
Press until the system
announces “Calls will
not be answered.”
2.
ANSWER ON
Press until the system announces “Calls will be answered.”
2.
Press ANSWER ON until “Calls will not be
answered” is announced. You'll hear a confirmation beep. The ANSWER ON light is off.
"Beep" the system has been turned off.
- OR -
1.
To turn the answering system off
"Beep" the system has been turned on.
NOTE: If the answering system is off, after 10 rings, it will announce “Please enter your remote access code.” Enter your remote access code to enter the remote access mode (page 43). If the correct remote access code is not entered, the call will be disconnected auto
matically.
To turn the answering system on
Press
ANSWER ON until “Calls will be
answered” is announced. You'll hear a confirmation beep. The ANSWER ON light is lit.
Call screening
If the answering system is on and the base volume is not off, you will hear the announcement
and the incoming message when a call comes in.
Call intercept
While you are call screening, you can intercept
the call by pressing PHONE/FLASH or SPEAKER
on the handset.
42
Answering system operation
1.
Dial your telephone
number from any touchtone telephone.
2.
When the system answers,
enter the two-digit remote
access code (19 unless you
have changed it).
3.
Enter remote commands
(see list on the right).
4.
Hang up to end the call
and save all un-deleted
messages.
Remote access
A two-digit security code is required to access your
answering system from any touch-tone telephone.
This code is programmed as 19 at the factory; to
change it, see page 38.
Play all messages
1
Play new messages
2
Delete the message
3
33
NOTES:
1. If there are many old
messages in the mailbox, after you press 3
twice, it will take up
to 20 seconds. During
this process, the system
will beep every second
to alert you that the
answering system is
deleting all old messages. During this time,
if the remote access
call is disconnected, the
answering system will
stop the deletion and
exit. In this case, only
some of the old messages may be deleted.
2. If you pause for more
than four seconds during remote access, the
help menu listing all
features and commands
will be announced. If
there is no command
for another 20 seconds,
the call will end automatically.
Repeat or go back
4
Press to listen to all messages.
Press to listen to new messages.
Press during playback to delete
the current message. Press 3
twice to delete all old messages.
Press during message playback
to repeat the same message.
Press during the beginning of
the day and time announcement
to go back to the previous message.
Stop
5
Press to stop any operation (stop
playback, stop recording).
Skip to next message
6
Press to skip the current message and advance to the next
message.
Record announcement
*7 to begin recording
5 to stop recording
Press *7, ­wait for the beep, then
begin speaking. Press 5 to stop
recording and listen to the playback of the new announcement.
Help menu
*5
Press to listen to the list of features and commands.
Turn system off
0
Press to turn off answering
system. Incoming calls will no
longer be answered.
Turn system on
0
If off, the system will answer
after 10 rings. Enter your access
code, then press 0 to turn on
the answering system.
Exit
8
Press 8 to end remote access
call or hang up.
43
Appendix
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
This handset or an extension telephone is in use.
The handset speakerphone is in use.
HANDSET 1
6 MISSED CALLS
12:45PM
The handset headset is in use.
Microphone is muted.
There are new voicemail messages.
Ringer off.
Battery charging (animated display).
Low battery (flashing); place handset in telephone base or charger to recharge.
Missed and un-reviewed calls.
TONE
MUTE
REDIAL
DELETE
PAUSE
Handset alert tones
Two short beeps
Press
Four short beeps
Low battery warning.
Two beeps
Out of range when on the line.
Confirmation tone
Command completed successfully.
VOLUME when the setting is already at its highest or lowset.
Telephone base tones
One beep every 10
seconds
Message alert.
A series of beeps
Press
VOLUME when the setting is already at its highest or lowset.
Indicator lights
CHARGE
On when
the cordless handset
is properly
positioned to
charge in the
telephone
base.
IN USE
On when the handset is in use,
the answering system is answering an incoming call or you are
registering a handset.
Flashes while there is an incoming call, when another telephone
is in use on the same line, or
you are de-registering a handset
from the telephone base.
ANSWER ON
On when the
answering system
is on and ready
CHARGE
to receive mesOn when the
sages.
handset is charging in the charger.
VOICEMAIL
Flashes when you
have new voice mail.
This service is provided by your local
telephone company,
(different from the
answering system on
the telephone base).
44
SPEAKER
On when the
speakerphone is
in use.
TONE
MUTE
REDIAL
DELETE
PAUSE
Appendix
Handset display screen messages
Screen display messages
PHONE
The handset is in use.
ENDED
You have just ended a call.
CALL LOG EMPTY
You are accessing an empty call log.
DIRECTORY EMPTY You are accessing an empty directory.
TONE
MUTE
REDIAL
DELETE
PAUSE
LIST FULL
You are saving to a full directory.
MUTED
The call is on mute.
SPEAKER
The handset speakerphone is in use.
LOW BATTERY
The battery needs to be recharged.
INCOMING
There is a call coming in.
CALL
NEW VOICE MAIL
There are new voice mail messages.
XX MISSED CALLS There are new calls in the Caller
ID log.
CONNECTING...
The handset has lost communication with the telephone base.
** PAGING **
The telephone base is paging the
handset(s).
HANDSET X
IS CALLING
Another handset is calling.
LINE IN USE
An extension telephone is in use.
NO LINE
There is no telephone line connection.
ALREADY SAVED
The telephone number entered is
already in the directory.
SAVED
The call log entry is saved to the
directory successfully.
PLACE
IN CHARGER
The battery is very low. The handset
should be placed in the telephone
base or charger.
45
Appendix
Handset display screen messages
Screen display messages
CHARGING
A handset with a low battery has
been placed in the telephone base
or charger.
UNABLE TO CALL
TRY AGAIN
Failed intercom or conference call
(there are already two handsets
being used).
NOT AVAILABLE
AT THIS TIME
Another handset is using the directory or call log.
MICROPHONE ON
The call switches from mute to normal call.
INTERCOM TO:
The handset is making an intercom
call to another handset. (Press the
handset number of the destination
handset.)
INTERCOM ENDED
The intercom call has just been disconnected.
CALLING
HANDSET X
The handset is calling another
handset (for intercom calls).
TRANSFER TO:
The handset is transferring an external call to another handset.
NO SIGNAL,
CALL ENDED
The handset is out of range while
on a call.
WARNING
CHECK BATTERY!
The battery is not installed or not
installed properly in the handset.
TONE
MUTE
REDIAL
DELETE
PAUSE
-OR-
The battery needs to be replaced.
-OR-
An incorrect battery has been
installed. Use only the supplied
rechargeable battery or replacement
battery (model 27910, part number
89-0099-00-00).
46
Appendix
Adding and registering handsets
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (E598-1 or E598-2, sold separately) to the E6012B/E6013B/
E3813B anytime, but each handset must be registered with the telephone
base before use. Each handset must be registered separately.
The handsets provided with your E6012B are pre-registered as handsets 1 and
2. Additional handsets will be assigned numbers in the order they are registered (handset 3, or handset 4). You can register a maximum of 4 handsets.
The E6013B/E3813B has three handsets pre-registered as handsets 1, 2 and
3. You can register one additional handset, which will be assigned number 4.
The E6014B has four pre-registered handsets, so no additional handsets can
be registered.
NOT REGISTERED
PRESS HNDST LOC
4 SEC ON BASE
Handsets purchased separately need to be registered to the
telephone base before use. When first purchased, all optional accessory handsets will show NOT REGISTERED on the
screen. The new handset may need to be charged for five
minutes before registering to the main telephone base.
To register a handset to your telephone base
1. Place the unregistered handset into the telephone base. If
PRESS HNDST LOC 4 SEC ON BASE does not appear on the
handset screen after a few seconds, remove the handset and
place it in the telephone base again.
2. On the telephone base, press and hold
HANDSET LOCATOR for
about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT... and it will take about 10 seconds to complete the registration. The handset will show HS X
REGISTERED and will beep if the registration is successful.
PLEASE WAIT...
HS X REGISTERED
NOTES:
1. If the registration is not successful, the display will show NOT REGISTERED.
To reset the handset, remove the handset from the telephone base and
place it back in. Try the registration process again.
2. You cannot register a handset if any telephone connected to the same telephone line is in use.
47
Appendix
Replacing a handset
It may be necessary to de-register your handsets if:
You have the maximum number of registered handsets (four) and need to
replace a handset.
-ORYou wish to change the designated handset number of your registered handsets.
You must first de-register ALL the handsets, and then re-register ALL the
handsets you wish to use.
Please read carefully through all the instructions on this page before beginning the de-registration process.
To de-register all handsets
1. Press and hold HANDSET LOCATOR on the telephone base for about 10
seconds (until the IN USE light turns on and starts to flash), then release
the HANDSET LOCATOR button.
2.Immediately press and release
HANDSET LOCATOR again. You must
press HANDSET LOCATOR while the IN USE light is still flashing. (The
light flashes for about seven seconds.)
3. The handset(s) will show CONNECTING... and it will take about 10 seconds
to complete the de-registration. ALL handsets will show NOT REGISTERED
if de-registration is successful.
NOT REGISTERED
4. To re-register the handset(s) to the telephone base, follow the registration
instructions on page 47.
NOTES:
1. If the de-registration process is not successful, it may be necessary to reset the system and try again. To reset: pick up the handset and press PHONE/FLASH, then press
OFF/CLEAR and place the handset back into the telephone base. You may also reset by unplugging the power from the telephone base and plugging it back in.
2. You cannot de-register the handset(s) if any telephone connected to the same telephone line is in use.
48
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com, or call 1 (800)
222-3111. In Canada dial 1 (866) 288-4268.
My telephone
does not work
at all.
• Make sure the battery pack is installed and charged
correctly (see page 6). For optimum daily performance,
return the cordless handset to the telephone base after
use.
• Make sure the power adapter is securely plugged into an
outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into
the telephone base and the modular wall jack.
• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and base to synchronize.
• Charge the battery in the cordless handset for at least
16 hours.
• Remove and re-insert the battery. If that still does not
work, it may be necessary to purchase a new battery
pack.
• Disconnect the telephone base from the modular jack
and plug in a working telephone. If this telephone does
not work, the problem is probably in the wiring or the
local service. Call the local telephone company.
LOW BATTERY
is displayed on
screen
• Place the handset in the base or charger for recharging.
• Remove and re-install the battery and use it normally
until fully discharged, then recharge the handset on the
telephone base or charger for 16 hours.
• If the above measures do not correct the problem, the
battery may need to be replaced.
The battery
does not charge
in the handset
or the handset
battery does not
accept charge
• Make sure the handset is placed in the telephone base
or charger correctly. The CHARGE light on the telephone
base or charger should be on.
• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, refer to The
49
Appendix
Troubleshooting
CHARGE light is off in this Troubleshooting section.
• It may be necessary to purchase a new battery. Please
refer to the Batteries section of this user’s manual.
• The telephone might be malfunctioning. Please refer to
the Warranty section of this user’s manual for further
instruction.
The CHARGE
light is off
• Clean the metallic charging contacts on the cordless
handsets and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords
are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to
the Warranty section of this user’s manual for further
instruction.
There is no dial
tone.
• First, try all the above suggestions.
• Move the cordless handset closer to the telephone base.
It might be out of range.
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Disconnect the base unit from the telephone jack and
connect a different telephone. If there is no dial tone on
the telephone either, the problem is in your wiring or
local service. Contact your local telephone company.
The telephone
does not ring
when there is
an incoming
call.
• Make sure the ringer is on (page 24 for handset and
page 35 for telephone base).
• Make sure the telephone line cord and power adapter
are plugged in properly (page 5).
50
Appendix
Troubleshooting
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously.
Try unplugging some of them.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may
apply).
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone hast he same problem, the problem is
in the telephone jack. Contact your local telephone company (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Re-install the battery pack and place the cordless handset in the telephone base.
• Wait for the cordless handset to synchronize with the
telephone base. Allow up to one minute for this to take
place.
My phone rings but • The cordless handset may be too far from the telephone
when I try to answer
base. Move closer to the telephone base and try to
the call the handanswer the call.
set screen shows
CONNECTING…
51
Appendix
Troubleshooting
I cannot dial out. • First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to
synchronize with the telephone before producing a dial
tone. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area.
Refer to the handset settings section of this user’s manual (page 18) to set the dial mode.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may
apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset before dialing, or dialing from another room in your
home with less background noise.
There is noise or • The handset may be out of range. Move it closer to the
interference during
telephone base.
a telephone conversation.
My calls fade out
or cut in and out
when I am using
the cordless handset.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to
another outlet.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, wireless routers, and other cordless telephones.
52
Appendix
Troubleshooting
• Microwave ovens operate on the same frequency as your
telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not
install this telephone in the same outlet or near a microwave oven.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem,
re-locate your telephone or modem farther apart from
each other, or use a different surge protector.
• The layout of your home or office might be limiting the
operating range. Try moving the base to another location, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or local service.
Contact your local service company (charges may apply).
• If you are using a wireless router, select channels four
through 10 for your router (refer to the user’s manual of
your router for more information).
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may
apply).
• Do you have DSL service? If yes, you need to have a DSL
filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider
for filter information
• Disconnect the telephone base from the telephone
I hear other
jack. Plug in a different telephone. If you still hear other
calls when using
calls, the problem is probably in the wiring or local
the telephone.
service. Call your local telephone company.
53
Appendix
Troubleshooting
My caller ID
features are not
working properly.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to
the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for
filter information.
The system does
not receive caller
ID or the system
does not display
caller ID during call
waiting
• Make sure you subscribe to Caller ID with Call Waiting,
services provided by the local telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to
the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for
filter information.
Common cure
for electronic
equipment
• If the unit is not responding normally, try putting the
cordless handset in the telephone base or the charger.
If it does not seem to respond, try the following (in the
order listed):
1.Disconnect the power to the telephone base.
2.Disconnect the battery on the cordless handset.
3.Wait a few minutes before connecting power to the telephone base.
4.Re-install the battery pack and place the cordless handset into the telephone base or charger.
5.Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for
this to take place.
54
Appendix
Troubleshooting
The answering
system does not
answer after the
correct number of
rings
• Make sure the answering system is on. When the
answering system is on, the red light on the ANSWER
ON key should be lit.
• If toll saver is activated, the number of rings changes to
two when there are new messages stored (page 38).
• If the memory is full or if the answering system is off,
the system will answer after ten rings. If the memory is
full, you need to delete some old messages in order to
make room for new messages.
• In some cases, the answering system may be affected
by the ringing system used by the local telephone company.
The announcement message
is not clear.
• When recording the announcement, make sure you
speak in a normal tone of voice about nine inches from
the telephone base.
• Make sure there is no background noise (television,
music, traffic, etc.) when recording.
The answering
system does not
record message.
• Make sure the answering system is on.
The messages
on the answering system are
incomplete.
• If a caller reaches the maximum recording time of four
minutes for each message, the system will disconnect
and part of the message may be lost.
• If the memory is full the system will answer after ten
rings and announce “Memory is full. Enter remote access
code.” You need to delete some old messages in order
to make room for new messages.
• If the caller pauses for more than seven seconds, the
system stops recording and disconnects the call.
• If the memory on the system becomes full during a message, the system stops recording and disconnects the
call.
• If the caller’s voice is very soft, the system may stop
recording and disconnect the call
55
Appendix
Troubleshooting
The messages on
the system are
very difficult to
hear
• Press VOLUME on the telephone base to increase or
decrease the speaker volume.
The answering
system does not
respond to remote
commands.
• Make sure your remote access code is correct (page 43).
• Make sure you are calling from a touch-tone telephone.
When dialing a number, you should hear tones. If you
hear clicks, then it is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access
code when your announcement is playing. Wait until the
announcement is over before entering the code.
• There may be interference on the telephone line you are
using. Press the dial pad keys firmly when dialing.
“Time and
day not set”
prompts
• You need to set the answering system clock (page 36).
56
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak.
If you suspect a gas leak, report it immediately, but use a telephone away
from the area where gas is leaking. If this product is a cordless model,
make sure the base is also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in this
user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may
be directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug
with one wide prong, it may not fit in non-polarized outlets. Do not defeat
the purpose of these plugs. If they do not fit in your outlet, the outlet
should be replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com, or call 1(800) 222–3111. In Canada
dial 1 (866) 288-4268.
57
Appendix
Important safety instructions
Especially about cordless telephones
• Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base
and the handset by radio waves, so there is a possibility that your cordless
phone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not
think of cordless phone conversations as being as private as those on
corded phones.
• Electrical power: The base unit of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if
the base unit is unplugged or switched off, or if the electrical power is
interrupted.
• Power adapter: The power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed to hold the plug
in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent
such interference, do not place the base unit of the cordless telephone
near or on top of a TV or VCR. If interference is experienced, moving the
cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
• Rechargeable batteries: This product contains either nickel-cadmium or
nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as
rings, bracelets, and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery
charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries
in a safe manner. Do not burn or puncture. Like other batteries of this type,
if burned or punctured, they could release caustic material which could
cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-cadmium rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries.
58
Appendix
Important safety instructions
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for locations accepting spent nickel-metal Batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
•Should keep wireless phones at least six inches from the pacemaker.
•Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
•Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
Especially about telephones answering systems
Two-way recording: This unit does not sound warning beeps to let the other
party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone
call, you should start the recording process and then inform the other party
that you are recording the call.
SAVE THESE INSTRUCTIONS
59
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For
repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company
is required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.
60
Appendix
FCC Part 68 and ACTA
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you
do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late
evening.
61
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules.
These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The base unit shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.
62
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the United
States of America, visit www.telephones.att or call 1 (800) 222-3111. In
Canada dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new
or refurbished PRODUCT of the same or similar design. The manufacturer
will retain defective parts, modules, or equipment. Repair or replacement of
the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The
manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period
of either (a) 90 days from the date the repaired or replacement PRODUCT
is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
63
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the
manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1 (800)
222-3111; In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for
service, please review the user’s manual - a check of the PRODUCT controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you, transportation, delivery or handling charges prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will
notify you and will request that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
64
Appendix
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a.Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or difficulty; and
b.Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c.Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this
PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as
proof of purchase.
65
Appendix
Technical specifications
RF frequency band
2400 MHz — 2483.5 MHz
(handset to telephone base)
RF frequency band
5725 MHz — 5850 MHz
(telephone base to handset)
Channels
95
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 130 Vrms
Telephone base voltage
(AC adapter output)
9VDC @600mA
Handset voltage
3.2 — 4.7 VDC 600mAh
Charger voltage
(AC adapter output)
9VDC @200mA
Replacement battery
3.6V 600mAh
5.8 GHz digital spread spectrum frequency hopping technology
This technology digitally transmits your voice across multiple channels in both
the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound
clarity and advanced privacy against eavesdropping on your calls, while not
interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset an�����������
d base can
communicate over only a certain distance — which can vary with the locations
of the base and handset, the weather, and the construction of your home or
office.
66
Appendix
Index
A
AC adapter, 5
Adding new handsets, 47
Alert tones, 44
Answering calls, 10
Answering system, 35-43
I
Intercom, 16
Incoming call log, 34
Incoming calls, answering, 10
Indicator lights, 44
Installation options, 7
B
Battery charging, 6
Battery installation, 6
Belt clip, 9
L
Last number redial, 11
Low battery, 6
M
Making calls, 10
Memory match, 33
Messages, 35-43
Mute, 14
C
Call intercept, 42
Call screening, 42
Call transfer, 17
Call waiting, 13
Caller ID, 31
add entries to phone directory, 34
delete entries, 34
dial entries, 34
Clear voice mail indication, 20
N
Names,
enter into directory, 26
search for, 29
Q
Quick reference guide, 2-3
D
Delete call log entries, 34
Delete redial entries, 11
Dialing,
from a CID record, 34
directory dialing, 30
Directory, 25
dial number, 30
edit entries, 30
name search, 29
new entries, 26
DSL filter, 5
R
Receiving calls, 10
Recharging, 6
Redial, 11
Replacing a handset, 48
Ring silencing, 24
Ring tone options, 21
Ringer volume, 24, 35
S
Search for names, 29
Speakerphone, 10
Switchhook flash, 13
E
Elapsed time, 10
Ending calls, 10
T
Technical specifications, 66
Telephone operating range, 66
Troubleshooting, 49
F
Flash (switchhook flash), 13
H
Hands-free use, 10
Handset locator, 12
Headset, 9
V
Volume controls, 13, 24, 35
67
Appendix
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch tone telephone.
Cut along dotted line.
Call your phone number, then
enter your two-digit access code
(preset to 19).
Fold here.
Action
Remote command
Play all messages...................
Play new messages................
Delete the message...............
Delete all old messages......
Repeat or go back­..................
Stop................................................
Help menu..................................
1
2
3
33
4
5
*5
Skip the message....................
Record announcement.........
Turn system off or on.........
End remote access call ......
6
*7
0
8 (or hang up)
5.8 GHz cordless telephone/answering system
E6012B/E6013B/E6014B/E3813B
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China.
www.telephones.att.com
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 05/07.
91-001097-010-100