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What’s in this user guide?
Thank you for choosing TANDBERG!
The TANDBERG Content Server provides you with a quick and easy way to record video meetings and view them live or on demand from your computer.
This user guide has been divided into several chapters that you can access.by clicking on the chapter titles in menu bar at the top of this page.
The manual is intended for use by two groups of Users:
• Users who have access to the Interface to view Live and On Demand conferences and also download recorded content to view on their computer or portable player.
• Owners who have their own Recording Alias to edit, can make calls and manage their recorded conferences.
Our main objective with this user guide was to address the goals and needs of these two groups of users.
Please let us know how well we succeeded!
Login Viewing Conferences
User Guide
TANDBERG
Content Server
Creating Conferences Frequently Asked Questions
www.tandberg.com
D14111.02—MAY 2008 1
Content Server
What’s in this user guide?
What’s in this user guide?
Login Viewing Conferences Creating Conferences
User Guide
Frequently Asked Questions
D14111.02—MAY 2008
This User Guide is divided into four chapters:
1.
to the TANDBERG Content Server.
2.
: Users have the ability to view the Conference listings, watch Conferences in the Content Viewer and download movies for their Portable Players or download to watch them on their Computers.
3.
Conferences from the interface using their own Recording Aliases and System Aliases, Edit Conferences, add other outputs after they have completed, and also delete old conferences that they no longer want.
4.
providing answers to questions often asked when using the Content Server.
2
Content Server
What’s in this user guide?
Before you start
You need to know the URL or Address (IP address or DNS name) of your TANDBERG Content Server.
e.g.
mycontentserver/tcs/
You will also need a user name and a password to log in to your TANDBERG Content Server.
Ask your administrator for these.
Login
Supported Browsers
•
•
On your Windows Personal Computer, use either:
• Internet Explorer 6 or 7
• Mozilla Firefox 2.
On your Macintosh use either:
Mozilla Firefox 2
Safari 2 or higher.
Viewing Conferences
The Content Server web page will be displayed in your browser once you have entered its URL or
Address.
Look for the Log In button in the upper right corner. Click on this button to log in.
Creating Conferences
You will normally be asked for a user name and a password . These may or may not, be the same as you use to log in to other applications in your company, like e-mail.
If in doubt, ask your administrator.
User Guide
Frequently Asked Questions
Once successfully logged in, you will see a list of
Conferences that you have access to.
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Content Server
What’s in this user guide?
In this chapter…
Screen options
Login
The display after you have successfully logged in.
Conference thumbnail
Viewing Conferences
Search
Conference name
Ways to watch a conference
Play icon and link
Creating Conferences
Sort by
User Guide
Frequently Asked Questions
Screen options
You can customize what you see on the screen by means of the three sorting options:
Category : Conferences can be grouped according to category. Selecting All will list every conference you have access to. The conference information also shows what category a conference belongs to.
Search : You can enter words or phrases to find the conference you are looking for. You can search on conference name, description, speaker, location and keywords.
Sort By : By default, conferences are sorted by date, with the newest one at the top. You can change the order that the conferences are displayed.
Download icon and link
Downloading conferences
If a conference has a download option available, clicking the option will allow you to download files for playing on your portable device or on the computer using Windows Media Player, QuickTime
Player or RealPlayer.
This way, you can watch the conferences over again without being connected to the Internet or viewing them using the Content Server Viewer.
Playing back conferences in the Content Viewer
There are four options to click for playing back conferences:
1. Conference thumbnail
2. Conference name
3. Play icon
4. Play link
Any of these will launch the viewer so you can watch the conference.
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Content Server
What’s in this user guide?
In this chapter…
Conference lists
Login Viewing Conferences
Clicking on Help...
Creating Conferences
The Arrows (< and >), page numbers and the Next 10 and the Prev 10 lets you navigate the screens.
User Guide
Frequently Asked Questions
Navigating the screens
Note: You will only see conferences that you have access to.
Navigation . If you have lots of available conferences, you can navigate the screens by clicking on the page numbers or the forward arrow to advance one page at a time.
When there are more than 10 pages of information, the next 10 pages link will appear after the Next arrow. Click on the Next 10 and Prev 10 links to move between the pages in groups of 10.
... will produce this icon. Click on it to display context sensitive help.
Help : Click on Help to switch on Online Help and you will see icons next to items on the page.
Click the icons to get additional assistance on these items.
When Help is turned on, the Go to User Guides link will be displayed. Click this to take you to the
TANDBERG User Guides. You can download user documentation from this page.
... and the Go to User Guides link will be displayed. Click on this to go to the
TANDBERG User Guides.
Conference lists
There are two conference lists that you have access to:
1. Recorded Conferences —these conferences have completed and are ready to play and download. If you see the icon it means that the conference is still being processed, so not all of the outputs are available just yet.
,
2. Live Conferences —these are happening now and can be watched live if there is a Play icon. If not, you will have to wait until after the conference has finished and processed to watch the conference from the Recorded Conferences List.
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Content Server
What’s in this user guide?
In this chapter…
Setting preferences
Login Viewing Conferences Creating Conferences
User Guide
Frequently Asked Questions
Preferences
You can change the following:
Display Name —displayed at the bottom left of the screen
Items Per Page —the number of conferences on a page. Can be 5, 10, 20, 50 or 100, with the default set to 20.
Category —when you login, only conferences belonging to this category will be displayed.
Automatically determine my optimum conference size —the Content Server will automatically play the largest available conference size you will be able to watch - this is based on your Internet connection speed detected at login.
Size —you can override the automatic detection setting by deselecting Automatic above and selecting the size of conferences you want to watch. Choose Audio or Small if you have a modem connection to the Internet—choose Medium or
Large if you are on a fast network.
Note: If a conference is not available in the size you selected or which has been automatically detected, the Content Viewer will pick the size which will give you the best viewing experience.
If your Internet connection is too slow, or a conference is not available in the size specified in your preferences, you will see a bandwidth warning in the interface , warning you that your
Internet connection may be too slow to display the video properly.
Setting Preferences
Click this to change some of your own display options, such as your display name, number of items shown per page, categories and the viewing size of the conference to watch.
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Content Server
What’s in this user guide?
In this chapter…
Viewing conferences
Login Viewing Conferences Creating Conferences
User Guide
Frequently Asked Questions
Viewer items
Indexes —displayed in a window if there are any.
Use them to advance to a section of the conference you want to view. Conference editors can add indexes to help users find specific content in the conference.
Slide List —displays the still images taken of the dual stream for an Audio or a Small Video sized
Conference. For other video sizes you will see the video stream of the presentation instead.
Next Layout —clicking will toggle through the different layouts available for the conference.
Closing the Window —Click the at the top right of the window to close it.
Viewing conferences
When you click on a conference to view, the viewer will be displayed. It will look something like the example shown here.
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Content Server
What’s in this user guide?
In this chapter…
Call Information
... you will then see the following:
Recording Alias
Call Type
Login Viewing Conferences
Dial Number
Bandwidth
Template
Output Description
Creating Conferences
User Guide
Frequently Asked Questions
Call information
Recording Alias . Choose the recording alias to use.
Your Administrator will have given you your own
Personal Recording Alias to use or will advise you which System Recording Alias to use.
Select an “alias for live streaming’ if the conference is to be viewable live, or immediately after it has finished. Conferences recorded with ‘non-live streaming’ aliases will not be available for viewing until their outputs have been processed. How soon your recorded-only calls will be available for viewing will depend on how many other conferences the
Content Server is processing at the time. You can see if your conference is being processed by choosing Pending from the View Conferences menu.
Template Output Description . Shows the outputs the Recording Alias will create.
Dial Number . The number of the endpoint you want to call.
Bandwidth . Connection speed for recording the call.
Call Type . H.323 or SIP.
Creating conferences on the TANDBERG Content Server
If you have Owner Privileges, you can make ad hoc recordings from the interface.
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Content Server
What’s in this user guide?
In this chapter…
Permissions
Login
Click here to allow access to all Content server users
Viewing Conferences
Users allowed to access this conference
Creating Conferences
User Guide
Frequently Asked Questions
Permissions
Allow access to all users .
Select to give all
Content Server users permission to view this conference.
Users .
If Allow access to all users is not selected, and you want to restrict access to your conference, enter user names, or group names one per line in the Users text box.
Editors .
To allow users to edit as well as view your conference, enter their user names in the Editors text box.
Password .
Enter a password to further restrict streaming access to this conference.
All users specified above will be able to see the conference listing, but only those that know the password will be able to view it.
Password used to restrict streaming access to this conference
Any users listed here are allowed to edit the conference
Conference permissions
Here you define and list who is allowed to edit a conference and who is allowed to just watch a conference.
Observe that you may also grant watching access to all users who have access to the Content Server by checking the Allow access to all users check box.
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Content Server
What’s in this user guide?
In this chapter…
Metadata
Login Viewing Conferences Creating Conferences
User Guide
Frequently Asked Questions
Conference metadata
Users can display conferences belonging to a particular Category and can search on text entered into the Name , Description , Speaker and Keywords .
If you have your own Personal Recording Alias , you can set up the Permissions and Metadata, and when the Alias is used, the information will be copied into the conference. This is very important for Live Calls as the permissions cannot be changed once a Call is live.
You may also choose between the thumbnails available for the conference.
Changing thumbnail
To change the thumbnail, select another one by clicking on it and then save the conference
Adding metadata to make the conference easier to locate
Entering metadata makes it easier for users to find the conference.
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Content Server
What’s in this user guide?
In this chapter…
Adding extra outputs
Login
Extra outputs are specified here
Viewing Conferences Creating Conferences
Add outputs from here
User Guide
Frequently Asked Questions
Add extra outputs.
Editors can also add extra outputs once the conference has completed, i.e. they may want to add outputs for playing on portable devices or on the user’s computer, if they were not in the original conference call.
Click the Add Outputs button in the Edit
Conference screen.
•
•
Select the options from the Output Viewing
Options for more outputs.
Then select to create other movies for viewing in the Content Viewer, for portable devices or for download to playback on your Computer.
Tip!
Some things to note when Adding Outputs:
• The original Layout cannot be changed
• Only 2 sizes can be chosen for Viewer and
Download
Only on-demand outputs will be created
•
•
The total number of outputs once a conference has been recorded can exceed the limit of 6 imposed on new templates
Adding Outputs will put an added load on the
TANDBERG Content Server
The Conference Outputs will be added into the
Pending Queue for processing and will start when all the preceding Conferences have been processed.
The original layout cannot be changed when extra outputs are added
Only 2 sizes can be chosen for Viewer and
Download
Adding extra outputs
Editors can also add extra outputs once the conference has completed, i.e. they may want to add outputs for playing on portable devices or on the user’s computer, if they were not in the original conference call.
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Content Server
What’s in this user guide?
In this chapter…
Editing viewer
Login Viewing Conferences
Click here to access the Content Editor
Creating Conferences
User Guide
Frequently Asked Questions
Use the Content Editor to do the following:
• Change the Start or End time of a Conference.
•
•
Add Index points in the Conference to make it easier for Users to find the content they want.
Add another Conference to the currently edited one.
Note: Help is also available in the Content Editor.
Editing Viewer Conferences
You can also change start and end times of a conference, add indexes and even merge conferences by adding another conference to the current conference.
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Content Server
What’s in this user guide?
Login
Do I need to log in before I start using the TCS?
If the Content Server has Guest Access enabled, no registration is necessary. Conferences that are available for all users when Guest
Access is enabled can be viewed by anyone with access to the URL.
If Guest Access is not enabled, users need a user name and password to access the Content Server.
What are the differences between Users, Owners and
Editors?
Users are only able to view Live and On Demand Conferences that they have access to as well as download any files for these conferences, when they are ready.
Owners can make ad hoc calls from the Interface and can also have their own Personal Recording Aliases so they can edit the
Conference Permissions and Metadata for a call.
Editors (and Owners) can edit a conference after it has completed.
They can change Conference Permissions, Metadata, and
Thumbnails, the content through the Content Editor, and add additional Outputs. They can also delete Conferences from the
Recorded Conference listing.
How can I find it? Is it in the phonebook?
If your Content Server has been added to TANDBERG Management
Suite (TMS) you can book your conference in TMS and select a recording alias to record the conference. TMS will also provide a link to view the Live and Recorded Conference.
Must things be set up in advance?
It is best to have your Personal Recording Alias setup in advance so
Live viewers can watch the recorded conference and also your users can view the conference after it has completed and the data has been processed.
Can I / How do I do ad hoc recordings?
Any User who is also an Owner, whether they have a Personal
Recording Alias or not, can make ad hoc calls from the interface using the available System Recording Aliases. From an endpoint users can dial the TANDBERG Content Server if they have been given a Personal Alias number to dial. If they are not using their own personal alias and if they are not in the Edit list for the Conference, they will not be able to see or edit it once the conference has started.
Viewing Conferences
How can everyone involved be informed that this meeting is being recorded? Does the system tell us?
The endpoint in the recorded call will display a poster to tell users that the call is being recorded. In a multisite call, the poster will be displayed as one of the participants in the conference.
Creating Conferences
How can we inform users to watch a Live or recorded
Conference?
An e-mail can be sent from the Interface once the conference has started recording. If the call has been scheduled using TMS, it will be listed and the link will take users to the Live or Recorded Conference in the Viewer.
How do I stop an ongoing recording?
A recording can be stopped from the interface or by ending the call from the endpoint in the call.
What editing options do I have for the recorded material?
Editors can change the start or end time of a conference, add Index points in the conference to make it easier for users to find the content they want and add another conference to the currently edited one.
How do I make the recorded material available to other people? Password protection etc.
Use the Permissions section of the Recording Alias or Conference to make conferences available to others. If it is password protected, they need to know the password.
How do I erase recorded material?
Editors can delete conferences and all associated data but individual outputs cannot be deleted. i.e. if an iPod download has been created, it cannot be deleted except by deleting the whole conference.
D14111.02—MAY 2008
User Guide
Frequently Asked Questions
13
U.S. HEADQUARTERS
TANDBERG
1212 Avenue of the Americas
24th Floor
New York, NY 10036
Telephone: +1 212 692 6500
Fax: +1 212 692 6501
Video: +1 212 692 6535
E-mail: [email protected]
EUROPEAN HEADQUARTERS
TANDBERG
Philip Pedersens vei 20
1366 Lysaker
Norway
Telephone: +47 67 125 125
Fax: +47 67 125 234
Video: +47 67 126 126
E-mail: [email protected]
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