Castelle Office Direct OfficeDirect Storage Server User`s guide

User’s Guide
Plug-&-forget Network Storage Solution
Copyright 2000 Castelle. All rights reserved.
OfficeDirect Storage Server User’s Guide
61-1202-001 rev A.
Castelle is a registered trademark of Castelle. Microsoft, Windows, and
Outlook are registered trademarks of Microsoft, Inc.Windows 95/98/2000
and NT are registered trademarks of Microsoft, Inc. Macintosh is a
registered trademark of Apple, Inc. All other product names or name brands
are trademarks of their respective holders. This material is protected by
international copyright laws. Reproduction is prohibited without permission.
Castelle Corporate Headquarters
3255-3 Scott Blvd.
Santa Clara, CA 95054
Phone: 408-496-0474
Toll Free: 800-289-7555
Fax: 408-492-1964
Email: sales@castelle.com
Castelle UK Headquarters
Castelle Europe Ltd.
Chesterton House
352 Avebury Blvd.
Milton Keynes MK9 2JH
United Kingdom
Phone: +44 (0)1908-207-600
Fax: +44 (0)1908-207-601
Technical Support
Technical support is available by mail, fax, e-mail, or phone from 6am to
6PM Pacific Standard Time. Before contacting Technical Support, please
refer to Chapter 6 - Troubleshooting for possible solutions.
Phone: 408.496.6966
Fax: 408.492.1338
E-mail: support@castelle.com
Please be sure to provide Technical Support with your OfficeDirect Storage
Server serial number, your name, company name, street address, and phone
number.
Castelle North America Sales
Toll Free: (800) 289-7555
International Sales
Phone: 1 (408) 496-0474
III
FCC Statement:
This device complies with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference received, including
interference that may cause undesired operation.
CE Marking Warning
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
Safety Information
Voltage
The Castelle OfficeDirect Storage Server operates only from a 90-250 volt,
60/50 Hz AC source. Do not connect to any other power source.
CAUTION: Always disconnect power cord from power supply before
servicing to avoid electric shock.
Power Source
The OfficeDirect Storage Server operates from a single-phase power source.
Operation from power sources where both current-carrying conductors are
live with respect to ground (e.g. phase-to-phase on a 3-wire system) is not
recommended.
CAUTION: Proper AC source grounding, and grounding circuit continuity
are vital for safe operation
Power Cord
The OfficeDirect Storage Server comes with a UL listed, detachable 3-wire
cord with a 3-terminal polarized plug for connection to the power source.
CAUTION: Use only the 3-wire, 3-terminal power cord provided.
Warning:
To preclude the possibility of electrical shock, do not remove the
OfficeDirect Storage Server case without first detaching the unit from the
AC power source.
IV
Contents
About your Storage Server ___________________________ 1
Storage Server Features _________________________________ 2
Package Contents ______________________________________ 2
What you’ll Need ______________________________________ 3
Connections and Components_____________________________ 3
Installation and Setup _______________________________ 7
Requirements _________________________________________ 7
Setting up the hardware _________________________________ 7
Storage Server Setup Using Windows ______________________ 8
Storage Server Setup Using Macintosh ____________________ 11
Storage Server Setup with
OfficeDirect Messaging Server.100 _______________________ 14
Storage Server Setup with FaxPress Fax Servers _____________ 14
Administration ____________________________________ 15
Overview____________________________________________ 15
Connecting to the Storage Server _________________________ 16
Managing Shares, Groups, and Users ______________________ 20
Common Administrative Tasks __________________________ 23
Windows Client Setup ______________________________ 25
Overview____________________________________________ 25
Using the Storage Server's Storage ________________________ 29
Macintosh Client Setup _____________________________ 33
Requirements ________________________________________ 33
Accessing Disk Storage ________________________________ 33
Using the Storage Server's Printer ________________________ 34
Changing your Password _______________________________ 34
Troubleshooting___________________________________ 35
Windows ____________________________________________ 35
Macintosh ___________________________________________ 38
Chapter
1
About your Storage Server
Castelle’s OfficeDirect Storage Server.100 is designed to offer the
growing business a simplified, cost-effective way to outfit an
existing small LAN with some of the more valuable features of a
large enterprise network.
Both Windows and Macintosh users on your local area network will
now be able to access shared data stored on the Storage Server.
Shared printing, too, becomes an option. Attach a printer to the
Storage Server’s printer port and you’ve effectively created a new
network printer.
The perfect complement to Castelle’s OfficeDirect Messaging
Server, the Storage Server provides all the necessary disk space for
the Messaging Server’s server software, email and fax files.
Together, the Messaging and Storage Servers become the
equivalent of having your own email, fax and print servers--without
the expense and complexity.
New and existing FaxPress users (versions 6.2 and above) can also
use the Storage Server as an economical alternative to current
Windows NT, Linux, and Novell file servers. Visit Castelle’s
website at www.castelle.com for details.
Thanks for choosing Castelle.
1
S TORAGE S ERVER U SER ’ S G UIDE
S TORAGE S ERVER F EATURES
Easy LAN
Installation
A 10/100BaseT auto-sensing LAN
connection--no need to set DIP switches.
DHCP Support
The Storage Server can act as either a DHCP
Server or a DHCP Client.
Windows and
Macintosh
Support
Clients can be Microsoft Windows PCs
(Windows 95, 98, NT4.0, 2000), or Apple
Macintosh.
Built-in Print
Server
LAN users - Windows and Mac - can share any
printer attached to the Storage Server.
No Client
Software
No software needs to be installed on either
Windows or Macintosh clients.
Easy File
Management
Once your PC has access to the Storage Server,
you can manage your folders and files using your
operating system’s familiar tools.
Multi Segment
LAN Support
If you have a router, PCs on other LAN segments
can also use the Storage Server.
Full
Administrator
Control
The LAN administrator can control Storage
Server usage by defining Users, Groups, and
Shares, and setting the Access Rights.
Remote
Management
The Storage Server can be managed from a
workstation anywhere on the LAN, using a
web browser.
P ACKAGE C ONTENTS
The OfficeDirect Storage Server package contains:
•
•
•
•
•
2
A Storage Server Unit.
Power Adapter
Category 5 UTP network cable with RJ45 connectors.
CD-ROM containing PDF User Manual and the Storage Server
Utility program for Windows 95/98/NT4.0/2000.
Printed User Manual.
W HAT YOU ’ LL N EED
W HAT YOU ’ LL N EED
Network
• Ethernet Network employing 10BaseT or 100BaseTX.
• TCP/IP installed and enabled.
Supported Client Machines
• PC using Windows 95/98/NT4.0 or Windows 2000.
• Apple Macintosh with AppleShare and system 7.5 or later.
• OfficeDirect Messaging Server
• FaxPress version 6.2 or greater
C ONNECTIONS AND C OMPONENTS
Please take a few minutes to familiarize yourself with your new
Storage Server.
Rear Panel
All connections and switches are on the rear panel.
.
Storage Server Rear Panel
Rear Panel Connections and Components
Power Switch
This is a spring-loaded "Soft Switch".
If Off, press once to turn On. If On, press once to
start the Storage Shutdown sequence. Always use the
Power Switch to shut down your Storage Server.
Power Input
Connect the supplied power adapter here.
A BOUT YOUR S TORAGE S ERVER 3
S TORAGE S ERVER U SER ’ S G UIDE
Reset Button
(IP/Password)
To reset, press and hold until you hear 1 beep,
The password will be cleared, and its IP Address set
to the default value of 192.168.0.2, with a Network
Mask of 255.255.255.0
Uplink Button
When connected to a hub, this button should be UP.
If connecting directly to a PC or Macintosh via
Ethernet, depress this button.
10/100BaseT
connector
Use this to connect the Storage Server to your
10BaseT or 100BaseTX hub.
100BaseTX LED
(amber)
This will be ON if the LAN connector is using
100BaseTX.
10BaseT LED
(green)
This will be ON if the LAN connector is using
10BaseT.
Printer Port
Standard parallel printer port. A printer connected
here becomes a "network printer."
LEDs
There are six status LEDs on the front panel:
Front Panel LEDs
4
Ready
Normally ON.
This blinks during Startup or Shutdown, and turns OFF after
the shutdown is completed.
Alert
(Red)
Normally OFF.
However, it will be On during the power-on self test. Once
the self-test is completed, it will turn OFF. If it stays ON,
there is a hardware error.
During a software upgrade, both the Ready and Alert LEDs
will blink.
Disk Full
(Amber)
Normally OFF.
Blinking indicates the Storage is 98% full.
ON indicates the Storage is completely full.
Disk
Flashes during normal operation, when the Hard Disk is
accessed.
LAN
Flashes during normal operation, when data is transmitted or
received via the LAN.
C ONNECTIONS AND C OMPONENTS
Buzzer
•
•
•
•
The buzzer provides valuable feedback on the state of your
Storage Server.
1 Beep when reset button or power switch is pressed.
2 Beeps - repeated every 5 seconds for 1 minute - when
Storage Server, acting as a DHCP client, receives no DHCP
Server response to a DHCP client request.
3 Beeps - repeated every 15 seconds for 3 minutes - when
hard disk usage exceeds 98%.
5 Beeps - repeated every 15 seconds for 3 minutes - when
overheating; automatic shutdown will start 3 minutes after
1st beep.
Specifications
Dimensions
228mm (W) * 228mm (D) * 66mm (H)
9" (W) * 9" (D) * 3" (H)
Operating
Temperature
5° C to 40° C
Storage
Temperature
-10° C to 60° C
Network
Protocol
TCP/IP, AppleShare, SMB
Network
Interface
Auto-sensing Ethernet
10BaseT or 100BaseTX UTP, RJ45 connector
Printer Port
1 DB25 parallel port
LEDs
Rear: 2 LAN connection status
Front: 5 status/operation
Power
12V DC maximum, 3.6 amps.
100- 240 V AC, 50-60Hz power adapter provided.
A BOUT YOUR S TORAGE S ERVER 5
Chapter
2
Installation and Setup
R EQUIREMENTS
You’ll need a 10/100BaseT Ethernet network with TCP/IP
installed and enabled.
S ETTING UP THE HARDWARE
Connect Network Cable
Use the RJ45 socket to connect the Storage Server to your hub.
The Storage Server will auto-configure for 10BaseT or
100BaseTX, and full or half duplex.
Connect Printer
If you wish to share a printer, use a standard printer cable to
connect the printer to the Storage Server's parallel port.
Connect Power
Connect the supplied power adapter to a power outlet and the
Storage Server. Press and release the rear-mounted power switch
to begin the start-up procedure.
During the initial 2 or 3 second self-test, ALL of the LEDs will
7
S TORAGE S ERVER U SER ’ S G UIDE
be ON. Then, during the boot process, the Ready, Alert and
Disk Full LEDs will be ON. Once the boot process is finished,
the Ready LED should be ON and the Alert LED should be
OFF. If the Alert LED stays ON, there is a hardware problem.
Repeated beeps also indicate a failure to boot correctly.
N OTE :
If the Storage Server is powered on and in Ready mode DO NOT pull
the power adapter without first shutting down the Storage Server.
Disconnecting power prior to shutdown causes a 15 to 20 minute check
disk process. Please see page 30 for proper shutdown procedures.
S TORAGE S ERVER S ETUP U SING W INDOWS
For basic operation, only the following setup is required. For
further Administrative options, see Chapter 3 - Administration.
Software Installation
1.
Place the Storage Server setup CD-ROM in the drive of your
Windows system. If setup does not start automatically, run
SETUP.EXE in the root directory.
2.
Follow the prompts to install the Storage Server Utility.
Using the Storage Server Utility
1.
From the Start Menu, select Programs>OfficeDirect
Storage Server> Storage Server Utility
.
Storage Server Setup Utility
8
S TORAGE S ERVER S ETUP U SING W INDOWS
2.
The Storage Server Setup Utility screen displays a list of all
Storage Servers on the left; the selected Storage Server’s
information is displayed on the right. (If no Storage Servers are
listed, see Troubleshooting.)
3.
Confirm that the desired Storage Server is selected in the left
panel, then click the Quick Setup icon.
4.
If you are prompted for a User Name and Password, enter
admin for the user name, and the password you have
assigned to the admin user (By default, there is no
password, so the Password field can be left blank.)
5.
The Setup Storage Server screen (below) will be displayed.
Setup Storage Server
Use the Setup Screen Data tables below for configuration help.
Setup Screen Data
Server
Server Name
The default ID number may be customized.
Comment
Comments (e.g. Location of the Storage Server) are
optional.
I NSTALLATION AND S ETUP 9
S TORAGE S ERVER U SER ’ S G UIDE
Time Zone
Select your time zone from the list.
Date/Time
Enter the local date (mm/dd/yyyy format) and time.
TCP/IP
Obtain an IP
Address
automatically
(DHCP Client)
If you have a DHCP or BootP server on your LAN,
you can enable this setting. The Storage Server will
then obtain its IP Address from the DHCP or Bootp
server. However, because this is a Server, it is
preferable to use a fixed, or static IP Address.
If your LAN does not have a DHCP server, then you
must select Fixed IP Address.
Fixed IP Address
Select this option to enter an IP Address. This option
is required if you wish to enable your Storage
Server’s DHCP Server function.
N OTE : The
Storage Server must have a static
IP address to be used as a server for
FaxPress or OfficeDirect Messaging
Server.
10
IP Address
Enter a free IP Address from the address range used
by PCs on your LAN. The default Storage Server
value is 192.168.0.2
Network Mask
Use the same value as PCs on your LAN. The default
Storage Server value is 255.255.255.0
Gateway
Use the same value as PCs on your LAN. If you don't
have a router or Internet Gateway, leave this at the
default value (blank).
Enable DHCP
Server
If checked, the Storage Server will provide an IP
Address and related data to PCs on request. PCs will
only make DHCP client requests if they are properly
configured to act as DHCP clients. (See Windows
Client Setup and Mac Client Setup for details.)
Start IP Address
The first value for the range of IP Addresses to be
allocated by the DHCP Server.
Finish IP Address
The last value for the range of IP Addresses to be
allocated by the DHCP Server.
Make the range is large enough for the number of
DHCP clients making DHCP requests.
S TORAGE S ERVER S ETUP U SING M ACINTOSH
Microsoft Networking
Workgroup Name
Normally, this name should match the Workgroup
name used by PCs on your LAN.
Enable WINS
Check this if your LAN has a WINS (Windows
Internet Naming Service) Server.
WINS Server
Enter the IP Address of the WINS Server. This is
normally a system running Windows NT Server.
Apple Networking
Zone
6.
7.
The default value is "*", giving all zones access to the Storage
Server. If a zone name is shown, only Mac users in that zone can
access the Storage Server
Click "OK" to save and exit. The Storage Server is now
operational, with the following limitations.
•
All Windows users will be given "Guest" access rights.
This allows Printer usage, and access to the public
folder.
•
Macintosh users can only access Storage Server storage
with the guest network logon, or by logging on as
admin with no password. (The admin user has access
rights to ALL folders.)
•
Macintosh users can only access the printer if it is a
LaserWriter or compatible.
To overcome these limitations, use the Browser-based
Administration interface. This is invoked with the
Administration icon on the Storage Server Utility's main
screen. See Chapter 3 for full details on using the
Administration interface.
S TORAGE S ERVER S ETUP U SING M ACINTOSH
The CD-ROM’s setup program is designed for to be used with
Windows 95/98/NT/2000.
Users running Macintosh and other operating systems will
connect to and configure the Storage Server with a web-based
interface. The web browser used must support JavaScript V1.1.
The Storage Server’s web-based administrative interface is
I NSTALLATION AND S ETUP 11
S TORAGE S ERVER U SER ’ S G UIDE
compatible with the following browsers:
•
•
Netscape Navigator 4.04/4.08/4.5
Internet Explorer 4.0/5.0
Connecting to the Storage Server
Confirm that your system has a compatible IP Address and
Network Mask (Subnet Mask).
The Storage Server's default values are 192.168.0.2 for the IP
Address, with a Network mask of 255.255.255.0. Your machine
should use the same Network Mask, and an IP Address in the range
192.168.0.3 to 192.168.0.254.
Confirm these values by selecting Apple>Control Panel > TCP/
IP. If TCP/IP doesn’t appear, install it now using your Apple
System Disk.
12
1.
Start your browser. In the Address box, enter:
HTTP://ip_address, where ip_address is the
Storage Server’s IP Address
(e.g. HTTP://192.168.0.2).
2.
When prompted, enter admin for the name. Leave the
password blank. If you do set a password for the admin user, in
the future you’ll enter it here to access the Storage Server.
3.
Next, click the Administration button to bring up the Main
Menu, shown below.
S TORAGE S ERVER S ETUP U SING M ACINTOSH
Main Menu
4.
Select Network and configure each tab, using the online
help as necessary.
5.
Macintosh users can now access the Storage Server,
provided they use the Guest button on the Network login, or
login as admin.
•
A guest user has access to the public share. The
Storage Server Administrator can grant access to other
shares by changing everyone group access rights .
•
The admin user has access rights to ALL folders. By
default, the admin user has no password, but one can
and should be assigned.
•
For further details on using the Web Administration
interface, refer to Chapter 3 - Administration.
Printer Setup for Macintosh
If you’re using a LaserWriter, no setup is required--just follow
the procedure in Chapter 5 - Macintosh Client Setup. If not, Mac
clients must install the Storage Server's printer driver.
Also, the System Configuration>Printer Port screen (below)
must be correct. Select "Other" for Printer connected to
Storage Server and confirm the Printer Object Type is correct.
Find the Printer Object Type in your printer's documentation .
You are now ready for Chapter 5 - Macintosh Client Setup.
I NSTALLATION AND S ETUP 13
S TORAGE S ERVER U SER ’ S G UIDE
System Configuration>Printer Port
S TORAGE S ERVER S ETUP WITH
O FFICE D IRECT M ESSAGING S ERVER.100
The OfficeDirect Messaging Server.100, an integrated email and
fax server appliance for Microsoft Outlook, is a companion product
to the OfficeDirect Storage Server.100. The OfficeDirect
Messaging and Storage Servers, with their easy setup and familiar,
Windows-based administration utilities, are specifically designed
for small and medium size organizations that do not have a full time
MIS or IT staff.
An inexpensive and reliable alternative to a file server, the
OfficeDirect Storage Server provides the reliable storage space
required for the Messaging Server’s system software, message
storage and databases.
If you’re planning to use your Storage Server with a Messaging
Server, set the Storage Server up first, then begin the Messaging
Server setup. The OfficeDirect Messaging Server installation
program will guide you through installing the Messaging Server on
the Storage Server.
For additional information please refer to:
http://www.castelle.com/support/officedirect/ODSS_100/install/
ODMS_100
S TORAGE S ERVER S ETUP WITH F AX P RESS F AX
S ERVERS
The OfficeDirect Storage Server.100 can be used with Castelle’s
FaxPress, a production quality plug-and-forget fax server
appliance. The Office Direct Storage Server, providing all the
necessary storage for incoming and outgoing fax messages,
databases, and system files, eliminates the need for a file server.
Storage Server installation instructions are included with FaxPress
6.2 and later versions of FaxPress software.
For additional information please refer to:
http://www.castelle.com/support/officedirect/ODSS_100/install/
FaxPress
14
Chapter
3
Administration
O VERVIEW
The Storage Server administrator controls Storage Server usage by
creating and managing access-defined Users, Groups, and Shares.
Users
Each user is identified by their User Name and Password. The
Administrator can create Users, and also limit the amount of
disk storage available to a user.
Groups Users are organized into user Groups. A user can belong to many
Groups
Shares A "Share" is a folder on the Storage Server which users can
access. Only the Administrator can create Shares.Within a
Share, though, users can create folders and files.
Access Access to a share can be "Read-only" or "Read-Write". To
Rights reduce administration workload, access to a Share is granted to a
User Group, rather than to individual users.
N OTE :
AppleShare does not support “Read-only “ access; access is always
“Read-Write.”
15
S TORAGE S ERVER U SER ’ S G UIDE
Remember:
• A Share can be accessed by only 1 Group, but a Group can
access many Shares.
•
The admin user, and all users in the administrator group,
have Read/Write access to all shares and folders.
•
The guest user has Read/Write access to the public share.
Change this, and grant access to additional shares, by
changing the access rights for the everyone group.
•
Users who do not have a User Name on the Storage
Server are automatically given the guest login.
Web Interface
You’ll use a web-based interface to create and manage users,
groups and shares. Your browser must support JavaScript V1.1
The interface has been tested with the following browsers:
• Netscape Navigator 4.04/4.08/4.5
• Internet Explorer 4.0/5.0
C ONNECTING TO THE S TORAGE S ERVER
Windows Users
1.
From the Start Menu, select Programs> OfficeDirect
Storage Server>Storage Server Utility.
2.
Select the Storage Server and click the Administration icon.
3.
When the Enter Network Password screen (below) appears,
enter admin for the User Name. By default, there is no
password; if you have set a password for the admin user,
however, enter it here, and click OK.
Enter Network Password
16
C ONNECTING TO THE S TORAGE S ERVER
4.
This JavaScript Support window may appear for a few
moments before the Storage Server Setup screen is launched,
and may either be closed or allowed to stay open.
JavaScript Support
5.
The Storage Server Setup screen, your administrative portal,
allows you to select the Storage Server you’d like to connect to
from the pulldown list.
Storage Server Setup
6.
Confirm the Storage Server selected is correct, and click the
Administration button to bring up the Main Menu.
A DMINISTRATION 17
S TORAGE S ERVER U SER ’ S G UIDE
Other Users
1.
Start your web browser. In the Address box, enter:
HTTP://ip_address, where ip_address is the Storage
Server’s IP Address (e.g. HTTP://192.168.0.2).
2.
When prompted for the password, enter admin for the User
Name. By default, there is no password for the admin user, but
if you have set a password, you must enter it here.
3.
You will then see the Storage Server Setup screen. If you
have multiple Storage Servers, use the Connect button to
switch to another Storage Server. Otherwise, click the
Administration button to proceed to the Main Menu.
Main Menu
The Main Menu is divided into 2 groups: Configuration and
Storage Management.
Main Menu Web Interface
Configuration
Network
• IP Address - Set IP Address, Subnet mask, and Gateway.
• DHCP - Enable and configure the DHCP Server function.
• DNS - (DNS) Domain Name Server IP Addresses.
• AppleTalk - Set the AppleTalk Zone. The default value
is "*", which allows access by all zones.
18
C ONNECTING TO THE S TORAGE S ERVER
•
Microsoft - Configure Microsoft networking; set Workgroup
Name, Code Page (alphabet) and WINS (Windows Internet
Naming System).
System
• General - Set the Storage Server name, date and time.
• E -Mail - Configure the Storage Server to send E-Mail
messages when there is a problem.
• Printer Port - Configure the Printer. This is helpful but not
essential for Windows users.
It is essential for Macintosh users when the printer connected
to the Storage Server is NOT a LaserWriter or compatible.
• Shutdown - Shutdown the Storage Server, or create a
shutdown schedule.
Utilities
These utilities are not required for normal operation.
•
•
•
Disk - Check the Storage for errors, similar to ScanStorage. If
multiple Storages are fitted, you can also format a new Storage.
Log - Check the system log. This is provided only for
troubleshooting.
Upgrade - Upgrade the Storage Server software.
Status
• Disk - Check disk usage. This data is read-only.
• Printer - Check the printer status, and delete the current print
job, or all print jobs.
• System - Check System status. This data is read-only.
Storage Management Group
Use these options to manage Shares, Users, Groups, and access to
shares. See the later section Managing Shares, Groups and Users
for details.
Browse
Browse the Shares and folders on the Storage Server. This allows
you to:
•
•
See the relationship between Shares and folders on the hard
disk.
View the directory structure on the Storage Server.
A DMINISTRATION 19
S TORAGE S ERVER U SER ’ S G UIDE
Groups
• View the current Groups, modify their access to Shares, and
add or delete Users from any Group.
• Create new Groups, or delete existing Groups.
Shares
• Create, delete and modify Shares. A "Share" is a folder
(directory) which Users can access.
• Access rights are set by Group rather than by individual user.
Users
• View the list of existing users, and modify individual user data.
• Create or delete individual users.
Remember:
•
The guest and admin users cannot be deleted.
•
The admin user cannot be removed or moved from its
existing group, "administrator”.
•
By default, the admin user has no password. Assigning a
password is recommended.
•
The admin user, and all other members of the
administrator group, always have Read/Write access to
all shares and folders.
M ANAGING S HARES , G ROUPS , AND U SERS
This section assists the Storage Server administrator in managing
and controlling access to the Storage Server.
Terminology
•
•
•
•
•
20
A Share is a folder on the Storage Server which can be
accessed by client PCs on the LAN.
Access rights (Read-only or Read-Write) are granted to a
Group (group of users), rather than to individual users.
Each Share can only be accessed by a single Group.
A Group can have access to many Shares.
Each individual User can belong to many Groups.
M ANAGING S HARES , G ROUPS , AND U SERS
Special Shares, Groups & Users
The Storage Server has pre-defined shares, groups and users that
may not be deleted, although limited modifications may be made.
Shares & Folders
HDD1
•
(Share name
matches Drive
Name)
•
•
public share
•
•
spool folder
•
Each disk drive has a share which matches the drive
name. This is the root folder. Backing up this share
backs up all data on the drive.
The administrator group ALWAYS has Read/Write
access to this share.
By default, the everyone group has Read/Write access
to this folder. This can not be changed, so ALL users
always have Read/Write access to the public share.
This share can not be deleted.
System folder, accessed via the Browse menu, holds
print jobs waiting to be printed.
Deleting a file in this folder will cancel the
corresponding print job.
Groups
everyone
•
•
•
administrator •
•
•
This group cannot be deleted.
All users are members of this group, and cannot be
removed from this group.
By default, this group has Read/Write access to the
public share. This can not be changed, but access to
other shares can be granted or revoked.
ALWAYS has Read/Write access to ALL shares.
This group cannot be deleted.
The admin user cannot be removed from this group, but
other users may be added or deleted.
Users
admin
•
•
•
This user cannot be deleted.
The admin user is a member of the administrator group, and
has Read/Write access to all shares.
By default, the admin user has no password, but a password
can be assigned. Assigning a password is recommended.
A DMINISTRATION 21
S TORAGE S ERVER U SER ’ S G UIDE
guest
•
•
This user cannot be deleted.
The guest user is a member of the everyone group, and so has
the access rights of the everyone group.
Nested Shares
The Storage Server allows a folder inside a share to be a share. This
allows "nesting" of shares to any depth. Remember, though:
•
•
•
In Windows' Network Neighborhood, all shares are listed on
the same level - the "nesting" is completely invisible.
Users accessing shares will see folders, not shares, and cannot
tell whether or not a sub-folder is in fact a nested share.
Anyone with access to the outer share automatically has the
same access rights to any inner shares. The most sensitive data
must be kept in the outermost share, not the innermost share.
.
Share (folder)
secret (/secret)
confidential (/secret/sensitive_data)
published (/secret/sensitive_data/publish_data)
If have access, have same access rights to "published"
If have access, have same access rights to "confidential" and
"published"
Nested Shares: Access Rights and Directory Structure
Multiple Access Rights
•
•
22
Access to a Share can be assigned to only 1 Group, but using
nested Shares may result in multiple groups being able to
access a Share.
In the example above, if access to the shares "secret",
"confidential", and "published" were assigned to the groups
"managers", "supervisors", and "staff" respectively, then all 3
groups would have access to the share "published".
If an individual user is in 2 groups with different access rights,
they would receive the Least Restrictive access permission.
C OMMON A DMINISTRATIVE TASKS
C OMMON A DMINISTRATIVE TASKS
Task
Procedure
Protect Server
configuration
Assign a password to the Admin user. Select
Users, then select the Admin user, and click
Modify.
Create Users
Users menu option. Click New User.
Edit User Details
Users menu option. Select the desired user, then
click Modify.
Create Groups
Groups menu. Click New Group.
Change Group
Membership
Either:
Select the Group on the Groups screen, and click
Members.
OR, Select the User on the Users screen, and
click Groups.
Create Shares
Shares menu option. Click New Share.
Set Access to
Shares
Groups menu.
Select the Group, then click the Shares button.
On the Group/Share Relationship screen, you
can select the Share(s) and the type of access for
this Group.
File Management
Within any Share to which you have access, you
can use Windows Explorer to perform file
management. Users in the Administrator group
can access any share, and can also access the
share "HDD1", which is the root directory on the
Storage Server.
Note: You may sometimes see the following files,
which have been generated by AppleTalk clients:
.Apple Desktop
.Apple Double
Network Trash Folder
Do NOT delete these files!
A DMINISTRATION 23
S TORAGE S ERVER U SER ’ S G UIDE
Task
Procedure
Backup data on the
Server
Use your backup program to backup any folder.
To backup all files, users in the Administrator
group can backup the HDD1 folder.
Shutdown the
Server
Use either of the following methods:
1. Press the rear-mounted power switch
ONCE.
2. Use the System>Shutdown menu
option to perform a remote or
scheduled shutdown.
N OTE :
Configure the
Printer Port
24
The Ready LED blinks during
shutdown.
Windows Clients:
The correct printer name should be entered on the
System>Printer screen. This has no effect on
operation, but helps uses identify the printer
when they browse the network.
Macintosh Clients:
See Chapter 5 - Macintosh Client Setup.
Chapter
4
Windows Client Setup
O VERVIEW
The Storage Server supports Windows clients running Windows 95/
98/2000, Windows NT 4.0 or 2000 Professional Edition. This
chapter will help you check and configure TCP/IP settings and
access to the Storage Server’s storage.
TCP/IP Setup
1.
Open the Network control panel. (Start Menu>Settings>
Control Panel>Network.)
Network Control Panel
25
S TORAGE S ERVER U SER ’ S G UIDE
2.
If a line like the one highlighted (TCP/IP -> Network card)
is not listed, then you need to install the TCP/IP by selecting
Add> Protocol>Microsoft>TCP/IP>OK.
3.
With the TCP/IP entry highlighted, click on the Properties
button to bring up the TCP/IP Properties window. The IP
Address tab will be selected.
TCP/IP Properties
DHCP Client Configuration:
•
•
Select the Obtain an IP address automatically radio button,
as shown above. If the DHCP Server in the Storage Server has
been enabled, it will now provide an IP Address and related
data to your PC when it boots.
Restart your PC. (The DHCP client request is sent when your
PC starts.)
Static IP Address Configuration:
If your PC is already configured, no changes are required. If you
have just installed TCP/IP, select the Specify an IP Address
radio button, and enter:
• IP Address and Subnet mask (IP Address tab selected.)
• Default Gateway Address (on the Gateway tab).
These values need to be compatible with other devices on your
LAN. Each PC requires a unique IP Address (usually only the
last field is different), and the same Subnet Mask. The IP
Address range commonly used is 192.168.0.1 to 192.168.0.254,
with a subnet mask of 255.255.255.0.
The Gateway IP Address of your Router or Internet Gateway. If
you don't have either of these, leave the address at 0.0.0.0.
26
O VERVIEW
N OTE :
If you have a router on your LAN, ask your network administrator
what values to use.
If you have made any changes, restart your PC.
Network Logon
To use the Storage Server, you must log on to the Network
correctly:
1.
N OTE :
Check your Window logon by going to the Network control
panel. (Start>Settings>Control Panel>Network.)
Confirm the Primary Network Logon is set to Client for
Microsoft Networks, as shown below.
If this is already set, there is no need to make any changes.
Network Control Panel
2.
N OTE :
Windows will prompt you to Logon to the Network when it
boots.
You must logon. If you press ESC, or click Cancel, no network
resources will be available.
3.
Always log on with a valid User Name and Password.
•
If the Storage Server administrator has defined users on
the Storage Server, use the user name and password
supplied.
•
A user name and password not recognized by the Storage
W INDOWS C LIENT S ETUP 27
S TORAGE S ERVER U SER ’ S G UIDE
Server may still be used, but will be limited to guest access
rights. By default, guest access allows read/write access to
the "public" share; the administrator, however, may
customize the guest access rights.
Changing your Storage Server Password
Once the Storage Server Administrator has given you a valid user
name on the Storage Server, use the following procedure to change
your password.
N OTE :
The admin user’s password can NOT be changed using this
method; the Administrator interface must be used.
1.
Start your web browser. In the Address box, enter:
HTTP://ip_address/user.pl
where ip_address is the IP Address of the Storage Server.
(e.g. HTTP://192.168.0.2/user.pl)
If you do not know the Storage Server’s IP Address, ask the
Storage Server administrator.
2.
Enter your existing user name and password.
3.
On the next screen, enter your new password.
4.
Save, then close your browser.
Password Management
Keeping your user name the same on Windows, the Storage Server,
and any other servers will allow you the convenience of logging on
one time only, rather than once for each server. Only the
administrator can create or change Storage Server users, but you
can change your Windows logon:
Changing your Windows Logon
• Log on to Windows with any User Name. A new user profile
will be created if the user name is unrecognized.
• Go to Settings>Control Panel>Passwords>Change
Windows Password to change your Windows password.
28
U SING THE S TORAGE S ERVER ' S S TORAGE
U SING THE S TORAGE S ERVER ' S S TORAGE
To use the Storage Server's storage, you must "Map" a drive letter
to each folder on the Storage Server folder which you wish to
access. The "Drive" will then be available to all Windows
programs. To enable the Storage Server’s storage:
1.
Double-click the Network Neighborhood icon on the desktop.
2.
Locate the Storage Server, as shown below. If it is not listed,
double-click Entire Network. Then, double-click the
Workgroup that the Storage Server is in. (By default, the
Storage Server is in Workgroup.)
3.
Double-click the Storage Server icon
4.
Right-click a folder (directory) to which you have access, and
select Map Network Drive, as shown below
.
5.
Select a drive letter for this folder, and check the Reconnect at
Logon checkbox. (If this is not done, the mapping will be lost
when you shut down your PC.) Click OK.
W INDOWS C LIENT S ETUP 29
S TORAGE S ERVER U SER ’ S G UIDE
6.
This drive will now be available in Windows Explorer, and
from the File>Open or File>Save As dialog box in all
Windows applications.
Remember:
When you try to access a folder, you may be prompted for a
password, as shown below:
Network Resource Password
Dialog Box
If your Windows logon name is the same as your Storage Server
user name, but the passwords are different, enter your Storage
Server password here.
If, however, your Windows logon name does not exist on the
Storage Server, you will have only guest access rights, and there is
no password which you can enter in this dialog box.
When browsing the Storage Server using Windows Explorer or
another file manager, you may see the following files, which have
been generated by AppleTalk clients:
.Apple Desktop
.Apple Double
Network Trash Folder
Do NOT delete these files!
Using the Storage Server's Printer
30
1.
Find out what printer is connected to the printer port on the
Storage Server.
2.
Double-click on Network Neighborhood. Locate the Storage
Server. Double-click on Entire Neighborhood if the Storage
Server is not listed.
U SING THE S TORAGE S ERVER ' S S TORAGE
3.
Double-click the Storage Server icon. A printer icon should
be shown.
4.
Right-click the printer icon, and select Install. The Add
Printer wizard will start.
5.
Select the manufacturer and printer matching the printer
connected to the Storage Server.
6.
Follow the prompts to complete the installation.
7.
The new printer will then appear in your printer list, and can
be used from any Windows application
•
Use the normal Windows commands to manage the
printer:
•
Use Start>Settings>Printers to list all your printers.
•
Double-click the printer to view or delete the documents
in the print queue.
•
Use File>Set as Default to make the selected printer the
default printer.
•
Use File>Properties to view or modify the properties of
the selected printer.
W INDOWS C LIENT S ETUP 31
Chapter
5
Macintosh Client Setup
R EQUIREMENTS
•
•
Macintosh OS Version 7.5 or later, with AppleShare.
The Administrator must create a valid User Name on the
Storage Server for each Mac user. Otherwise, Mac users must
always log in as “guest” to the Storage Server
TCP/IP
Changes are required only if you previously used a fixed (static) IP
Address, and would now like to use the Storage Server’s DHCP
Server function. To make your MAC a DHCP Client:
1.
Select Apple>Control Panel>TCP/IP.
2.
Select Ethernet, then Setup, then DHCP.
A CCESSING D ISK S TORAGE
1.
Select Chooser from the Apple menu.
2.
Click the AppleShare icon.
3.
If necessary, select the appropriate zone. (By default, the
Storage Server is accessible from any zone.)
4.
Select the Storage Server from the file server list. Click OK.
33
S TORAGE S ERVER U SER ’ S G UIDE
5.
In the Enter Network Password dialog box, enter your name
and password. These must match the values stored on the
Storage Server, or you will be denied access. If the Storage
Server administrator has not created a user name for you, click
the Guest button. This will allow access to the “public” share.
6.
A list of "Shares" (Storage Server folders) will be displayed.
Use the checkbox to indicate which Shares you wish to access.
If you select a Share to which you do not have access
permission, you will see an error message.
7.
Click OK to finish. An icon for each Share will appear on your
desktop. You can use these like any other folders.
U SING THE S TORAGE S ERVER ' S P RINTER
N OTE :
1.
In Chooser, select the printer type matching the printer
connected to the Storage Server.
2.
From the list on the right, select the Storage Server, then click
Create. (Refer to Troubleshooting if the Storage Server’s
printer is not listed.)
3.
The new printer created can be used like any other printer.
The Printer Object Type and LaserWriter/Other setting on the
Printer tab of the System menu option must be correct. See Printer
Setup for Macintosh on page 12 for more details.
C HANGING YOUR P ASSWORD
Once you have a valid user name on the Storage Server, follow
these steps if you’d like to change your password.
34
1.
Open a web browser and, in the Address box, enter:
HTTP://ip_address/user.pl
where ip_address is the IP Address of the Storage Server
(e.g. HTTP://192.168.0.2/user.pl).
If you do not know the IP Address of the Storage Server, ask
the Storage Server administrator.
2.
Enter your existing user name and password.
3.
On the next screen, enter your new password.
4.
Save, then close your Browser.
Chapter
6
Troubleshooting
W INDOWS
Problem 1:
The Storage Server Utility doesn't list any Storage Servers.
Recommendation 1:
Check the following:
1.
The Storage Server is properly installed, LAN connections are
OK, power is ON.
2.
If your LAN has a router, confirm that your PC and the Storage
Server are on the same network segment.
3.
Confirm that your PC has the TCP/IP network protocol loaded.
From the Start Menu, select Settings>Control
Panel>Network. If an entry for TCP/IP -> Network card is
not listed, add by selecting Add>Protocol >Microsoft >TCP/
IP. You then need to select the new entry (TCP/IP -> Network
card), click Properties, and configure the IP Address tab. If
your LAN has a DHCP Server, select Obtain an IP Address
automatically. Otherwise, select Specify an IP Address, and
enter values for IP Address and Subnet Mask. The IP
Address range commonly used is 192.168.0.1 to
35
S TORAGE S ERVER U SER ’ S G UIDE
192.168.0.254, with a Subnet Mask of 255.255.255.0. (The
Storage Server's default IP Address is 192.168.0.2, with a
Subnet Mask of 255.255.255.0). Remember that each device
needs a unique IP Address, and the same Subnet Mask.
Problem 2:
Using the Storage Server Utility, the Storage Server is listed, but
the Admin button doesn't work.
Recommendation 2:
The Storage Server's IP Address is not compatible with your PC’s. Use the
Quick Setup button to assign a compatible IP Address and Network Mask
(Subnet Mask) to the Storage Server, then click Refresh.
Problem 3:
The Storage Server is configured, but I can't find it in Network
Neighborhood.
Recommendation 3:
Try using Start>Find>Computer, and enter the Storage Server's name.
Or, use Control Panel>Network to check the following:
1.
TCP/IP protocol is installed. If not, use Add>Protocol>
Microsoft>TCP/IP to install it.
2.
Check the network Bindings:
3.
36
•
Ensure the TCP/IP protocol is bound to your Network card
(NIC).
Select your Network card, click Properties, and then the
Bindings tab. If TCP/IP is not bound (checked), check it.
•
Ensure the TCP/IP -> Network card entry is bound to the
Client for Microsoft Networks service.
Select the TCP/IP entry for your Network Card, click
Properties, and then the Bindings tab. If Client for
Microsoft Networks is not bound (checked), check it.
If you don't have a router, check that your IP Address is
compatible with the Storage Server's. This means it needs to be
from the same address range (e.g. 192.168.0.3 to
192.168.0.254) and using the same Subnet Mask (e.g.
255.255.255.0)
W INDOWS
4.
If you DO have a router, check that your Gateway IP Address
is set correctly. Ask your LAN administrator for the correct
value.
Problem 4:
When I click on the Storage Server icon in Network Neighborhood, I get prompted for a password.
Recommendation 4:
This can happen in the following situations:
N OTE :
1.
The Logon name you use on your PC is recognized by the
Storage Server, but the password is not. Simply enter your
Storage Server password, or make your Windows password the
same as the Storage Server password.
2.
The logon name you used on your PC is NOT recognized by
the Storage Server, and was converted to guest, with guest
access rights. Ask the Storage Server Administrator to create a
user name for you. (Use the same name as on your PC.)
3.
You do NOT have access permission for this share. Ask the
Storage Server Administrator to grant you access.
Windows uses the Computer name, as shown on Control Panel>
Network>Identification, as the default Login Name.
Problem 5:
When using the Web interface, some of the data will not fit on
the screen, and there is no scrollbar.
Recommendation 5:
This will only happen if you use extra large fonts, either in your Browser or
in Windows. You must reduce the font size:
1.
In your Browser, select View>Fonts to change the font size.
2.
In Windows, use Control Panel>Display>Settings>
Advanced to change the font size. Either of the 2 standard
settings - Small or Large (125%) - should work.
Problem 6:
A print job does not print. No error message is diplayed.
Recommendation 6:
TROUBLESHOOTING 37
S TORAGE S ERVER U SER ’ S G UIDE
This can happen if the amount of free disk space is not sufficient to spool
(queue) the print job. Storage Usage can be checked using the Status>
Storage screen on the Administrator interface. If this is the problem, you
must delete some print jobs:
1.
Using the Administrator interface, select Status>Printer.
2.
Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
These options can also be used if for some reason a print job or jobs does not
print correctly.
M ACINTOSH
Problem 1:
I can’t connect to the Storage Server to configure it.
Recommendation 1:
Check the following:
1.
The Storage Server is properly installed, LAN connections are
OK, and it is powered ON.
2.
If your LAN has a router, ensure that your Mac and the Storage
Server Device are on the same network segment.
3.
If any PC or device on the LAN is already using the Storage
Server's default IP Address of 192.168.0.2, that PC or device
must be turned OFF until the Storage Server is allocated a new
IP Address.
4.
Ensure that your Mac is using an IP Address within the range
192.168.0.3 to 192.168.0.254 and thus compatible with the
Storage Server's default IP Address of 192.168.0.2. Also, the
Subnet Mask should be 255.255.255.0.
This can be checked using Apple>Control Panel>TCP/IP.
Problem 2:
The Storage Server's printer is not listed on my Mac.
Recommendation 2:
There are two things to try:
38
M ACINTOSH
1.
On the Storage Server's System>Printer screen, check the
Printer Object Type. If this is not correct, the Storage Server's
printer will not be listed on the Macintosh. Check the Printer's
User Manual for this data, or contact the printer supplier.
2.
On each Mac, check that the Printer Driver is installed.
If not using a LaserWriter, each Mac must have the printer
driver for the printer installed. Otherwise, the correct printer
type can not be selected, so the Storage Server will not be
listed.
Problem 3:
The printer does not work at all, or does not work properly.
Recommendation 3:
On the Storage Server System Printer screen, check the following:
1.
Printer Connected to the Storage Server is set correctly
("LaserWriter" or "Other").
2.
Printer Object Type is set correctly. If this is incorrect, then
Mac clients may be able to select an incorrect printer.
Problem 4:
The printer was working, but now it doesn't. The printer seems
OK, and no error message is displayed.
Recommendation 4:
This can happen if the amount of free Storage space is not sufficient to spool
(queue) the print job. Storage Usage can be checked using the
Status>Storage screen on the Administrator interface. If this is the
problem, you must delete some print jobs, as follows:
1.
Using the Administrator interface, select Status>Printer.
2.
Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
Also try this if for some reason a print job or jobs does not print correctly.
Problem 5:
When using the Web interface, some of the data will not fit on
the screen, and there is no scrollbar.
Recommendation 5:
You must reduce the font size. In your browser, select View>Fonts to
change the font size.
TROUBLESHOOTING 39