Asus RT-N56U User guide

User Guide
RT-N56U
Extreme Performance in Style
Dual-band Wireless-N Gigabit
Router
The ultra-thin and stylish RT-N56U
features a 2.4GHz and 5GHz dual bands
for an unmatched concurrent wireless
HD streaming; built-in ASUS Download
Master that support HTTP, FTP, and BT
protocols for uninterrupted download
tasks; SMB server, UPnP AV server,
and FTP server for 24/7 file sharing; a
capability to handle 300,000 sessions;
and the ASUS Green Network Technology,
which provides up to 70% power-saving
solution.
E7822
Fifth Edition
October 2012
Copyright © 2012 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described
in it, may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the
express written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired,
modified or altered, unless such repair, modification of alteration is authorized
in writing by ASUS; or (2) the serial number of the product is defaced or
missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
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PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS,
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Table of contents
1 A quick look
Package contents......................................................................5
Your wireless router..................................................................5
Mounting placement................................................................7
2 Creating your network
Positioning your router............................................................8
What you need..........................................................................9
Setting up your wireless router............................................ 10
Wired connection................................................................................10
Wireless connection...........................................................................11
Before you proceed................................................................ 12
A.
B.
C.
Disable the proxy server, if enabled....................................12
Set the TCP/IP settings to automatically obtain
an IP address...............................................................................14
Disable the dial-up connection, if enabled......................15
3 Configuring via the web GUI
Logging into the web GUI..................................................... 16
Setting up the Internet connection...................................... 17
Quick Internet Setup (QIS) with auto-detection......................17
Setting up the wireless security settings............................. 21
Managing your network clients............................................ 23
Monitoring your USB device................................................. 24
Using the Traffic Manager..................................................... 26
Managing QoS (Quality of Service) Bandwidth........................26
Monitoring Traffic . .............................................................................27
Using the USB Application ................................................... 27
Using AiDisk for Files Sharing.........................................................28
Using the Servers Center service...................................................31
Table of contents
Using the Network Place (Samba) Share service.....................32
Using the FTP Share service............................................................33
Using the Miscellaneous setting....................................................35
Configuring the Advanced settings...................................... 36
Setting up the DHCP Server............................................................36
Upgrading the firmware...................................................................38
Restoring/Saving/Uploading settings.........................................39
Setting up your network printer........................................... 40
4 Using the utilities
Device Discovery.................................................................... 44
Firmware Restoration............................................................ 45
5 Troubleshooting
47
Troubleshooting.................................................................... 47
ASUS DDNS Service................................................................ 50
Frequently Asked Questions (FAQs).............................................50
Appendices
Notices.................................................................................... 52
ASUS Contact information.................................................... 65
Networks Global Hotline Information.................................. 66
Networks Global Hotline Information.................................. 67
1
A quick look
Package contents
RT-N56U Wireless Router
Power adapter
Support CD (Manual, utility software)
Network cable (RJ-45)
Quick Start Guide
Warranty card
NOTES:
• If any of the items is damaged or missing, contact ASUS for
technical inquiries and support. Refer to the ASUS Support
Hotline list at the back of this user manual.
• Keep the original packaging material in case you would need
future warranty services such as repair or replacement.
Your wireless router
USB LED
Off: No power or no physical connection.
On: Has physical connection to USB devices.
LAN LED
Off: No power or no physical connection.
On: Has physical connection to a local area network (LAN).
WAN LED
Off: No power or no physical connection.
On: Has physical connection to a wide area network (WAN).
5GHz LED / 2.4GHz LED
Off: No 5GHz or 2.4GHz signal.
On: Wireless system is ready.
Flashing: Transmitting or receiving data via wireless connection.
Power LED
Off: No power.
On: Device is ready.
Flashing slow: Rescue mode
Flashing quick: WPS is processing.
USB 2.0 ports
Insert USB 2.0 devices such as USB hard disks or USB flash drives into these
ports.
Insert your iPad’s USB cable into one of these ports to charge your iPad.
Reset button
This button resets or restores the system to its factory default settings.
LAN 1 ~ 4 ports
Connect network cables into these ports to establish LAN connection.
Yellow LED: 1000Mbps connection.
Green LED: 10Mbps/100Mbps connection.
Flashing: Transmitting or receiving data via wired connection.
WAN (Internet) port
Connect a network cable into this port to establish WAN connection.
Yellow LED: 1000Mbps connection.
Green LED: 10Mbps/100Mbps connection.
Flashing: Transmitting or receiving data via wired connection.
Power (DC-In) port
Insert the bundled AC adapter into this port and connect your router to a
power source.
WPS button
This button launches the WPS Wizard.
Mounting placement
To mount the wireless router into its
stand:
1. Locate the two mounting holes at
the bottom of the wireless router.
2. Latch the stand’s two mounting
hooks to the wireless router’s
mounting holes.
3. Slide the wireless router to direction
of the arrow to secure it to its stand.
NOTES:
• Use only the adapter that came with your package. Using
other adapters may damage the device.
• Specifications:
DC Power adapter
DC Input: +19V with max 1.58A current;
+12V with max 2A current
Operating
Temperature
0~40oC
Storage
0~70oC
Operating Humidity
50~90%
Storage
20~90%
2
Creating your network
Positioning your router
For the best wireless signal transmission between the wireless
router and the network devices connected to it, ensure that you:
• Place the wireless router in a centralized area for a maximum
wireless coverage for the network devices.
• Keep the device away from metal obstructions and away from
direct sunlight.
• Keep the device away from 802.11g or 20MHz only Wi-Fi
devices, 2.4GHz computer peripherals, Bluetooth devices,
cordless phones, transformers, heavy-duty motors, fluorescent
lights, microwave ovens, refrigerators, and other industrial
equipment to prevent signal interference or loss.
• For the best front-to-rear coverage, place the wireless router in
an upright position.
• For the best up-and-down coverage, place the wireless router
in an inclined position.
• Always update to the latest firmware. Visit the ASUS website at
http://www.asus.com to get the latest firmware updates.
What you need
To set up your network, you need one or two computers that meet
the following system requirements:
•Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/
1000BaseTX)
• IEEE 802.11a/b/g/n wireless capability
• An installed TCP/IP service
•Web browser such as Internet Explorer, Firefox, Safari, or
Google Chrome
NOTES:
• If your computer does not have built-in wireless capabilities,
you may install an IEEE 802.11a/b/g/n WLAN adapter to your
computer to connect to the network.
• With its dual band technology, your wireless router supports
2.4GHz and 5GHz wireless signals simultaneously. This allows
you to do Internet-related activities such as Internet surfing or
reading/writing e-mail messages using the 2.4GHz band while
simultaneously streaming high-definition audio/video files
such as movies or music using the 5GHz band.
• If you are using only one computer with single band
IEEE 802.11b/g/n WLAN adapter, you will only be able to use
the 2.4GHz band.
• If you are using only one computer with dual band
IEEE 802.11a/b/g/n WLAN adapter, you will be able to use the
2.4GHz or 5GHz band.
• If you are using two computers with both
IEEE 802.11a/b/g/n WLAN adapters, you will be able to use
both 2.4GHz and 5GHz bands simultaneously.
• The Ethernet RJ-45 cables that will be used to connect the
network devices should not exceed 100 meters.
Setting up your wireless router
IMPORTANT!
• Use wired connection in setting up your wireless router to
avoid possible setup problems due to wireless uncertainty.
• Before setting up your ASUS wireless router, do the following:
•If you are replacing an existing router, disconnect it from
your network.
•Disconnect the cables/wires from your existing modem
setup. If your modem has a backup battery, remove it as
well.
• Reboot your computer (recommended).
Wired connection
NOTE: Your wireless router has an integrated auto-crossover
function, so use either straight-through or crossover cable for
wired connection.
Modem
To set up your wireless router via wired connection:
1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.
10
2. Using the bundled network cable, connect your computer to
your wireless router’s LAN port.
IMPORTANT! Ensure that the LAN LED is blinking.
3 Using another network cable, connect your modem to your
wireless router’s WAN port.
4. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.
Wireless connection
Modem
To set up your wireless router via wired connection:
1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.
2 Using the bundled network cable, connect your modem to
your wireless router’s WAN port.
3. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.
4. Install an IEEE 802.11a/b/g/n WLAN adapter on your computer.
11
NOTES:
• For details on connecting to a wireless network, refer to the
WLAN adapter’s user manual.
• To set up the security settings for your network, refer to the
section Setting up the wireless security settings in this user
manual.
Before you proceed
NOTE: Before configuring your wireless router, do the steps
described in this section for your host computer and network
clients.
A. Disable the proxy server, if enabled.
Windows® 7
1.Click Start > Internet Explorer
to launch the browser.
2. Click Tools > Internet options
> Connections tab > LAN
settings.
12
3.From the Local Area
Network (LAN) Settings
screen, untick Use a proxy
server for your LAN.
4. Click OK when done.
MAC OS
1. From your Safari
browser, click Safari
> Preferences >
Advanced > Change
Settings...
2. From the Network
screen, deselect FTP
Proxy and Web Proxy
(HTTP).
3. Cllick Apply Now when
done.
NOTE: Refer to your browser's help feature for details on
disabling the proxy server.
13
B.Set the TCP/IP settings to automatically obtain an IP
address.
Windows® 7
1. Click Start > Control Panel
> Network and Internet
> Network and Sharing
Center > Manage network
connections.
2. Select Internet Protocol
Version 4 (TCP/IPv4) or
Internet Protocol Version
6 (TCP/IPv6), then click
Properties.
3. To obtain the iPv4 IP
settings automatically,
tick Obtain an IP address
automatically.
To obtain the iPv6 IP
settings automatically, tick
Obtain an IPv6 address
automatically.
4. Click OK when done.
14
MAC OS
1. Click the Apple icon
located on the top left of
your screen.
2. Click System
Preferences > Network
> Configure...
3. From the TCP/IP tab,
select Using DHCP in
the Configure IPv4
dropdown list.
4. Cllick Apply Now when
done.
NOTE: Refer to your operating system’s help and support
feature for details on configuring your computer’s TCP/IP
settings.
C. Disable the dial-up connection, if enabled.
Windows® 7
1.Click Start > Internet Explorer
to launch the browser.
2. Click Tools > Internet options >
Connections tab.
3.Tick Never dial a connection.
4. Click OK when done.
NOTE: Refer to your browser's help feature for details on
disabling the dial-up connection.
15
3Configuring via the web GUI
Logging into the web GUI
Your ASUS Wireless Router comes with an intuitive web graphics
user interface (GUI) that allows you to easily configure its various
features through a web browser such as Internet Explorer, Firefox,
Safari, or Google Chrome.
To log into the web GUI:
1. On your web browser such as Internet Explorer, Firefox, Safari,
or Google Chrome, manually key in the wireless router’s default
IP address: 192.168.1.1
2. On the login page, key in the
default user name (admin)
and password (admin).
NOTES:
• For your network clients, ensure that you set the TCP/IP
settings to obtain IP addresses automatically, disable the
proxy server settings, disable the dial-up settings, and cancel
the dial-up connection.
• For more details, refer to the section Before you proceed in
this user manual.
16
3. The wireless router’s web GUI launches. Use the web GUI to
configure various settings.
Setting up the Internet connection
NOTE: When setting the Internet connection for the first time,
press the Reset button on your wireless router to reset it to its
factory default settings.
Quick Internet Setup (QIS) with auto-detection
The Quick Internet Setup (QIS) function guides you in quickly
setting up your Internet connection.
To use QIS with auto-detection:
1. Launch a web browser such as Internet Explorer, Firefox, Safari,
or Google Chrome.
17
2. The wireless router automatically detects if your ISP connection
type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP. Key in
the necessary information for your ISP connection type.
IMPORTANT! Obtain the necessary information about your
Internet connection type from your ISP.
18
NOTES:
• The auto-detection of your ISP connection type takes place
when you configure the wireless router for the first time or
when your wireless router is reset to its default settings.
• If QIS failed to detect your Internet connection type, click Skip
to manual setting and manually configure your connection
settings.
• If QIS failed to launch automatically, manually launch your
wireless router's web GUI to access the QIS page. To do this,
follow these steps:
• On your web browser, key in http://192.168.1.1
• O
n the login page, key in the default username admin and
password admin.
• C
lick the Quick Internet Setup icon from the upper left
corner of the Network Map page.
3. Your Internet and wireless settings are displayed. Click Next to
continue.
19
4. Read the wireless network connection tutorial. When done,
click Finish.
20
Setting up the wireless security settings
To protect your wireless network from unauthorized access, you
need to configure its security settings.
To set up the wireless security settings:
1. Key in 192.168.1.1 on your web browser.
2. On the login screen, key in the default user name (admin) and
password (admin), then click OK. The wireless router’s web GUI
launches.
3. On the Network Map screen, select the System status icon to
display the wireless security settings such as SSID, security level,
and encryption settings.
NOTE: You can set up different wireless security settings for
2.4GHz and 5GHz bands.
2.4GHz security settings
21
5GHz security settings
4. On the Wireless name (SSID) field, key in a unique name for
your wireless network.
5. From the Authentication Method and WPA Encryption
dropdown lists, select the authentication and encryption
methods for your wireless network.
IMPORTANT! The IEEE 802.11n standard prohibits using
High Throughput with WEP or WPA-TKIP as the unicast cipher. If
you use these encryption methods, your data rate will drop to
IEEE 802.11g 54Mbps connection.
6. Key in your security passkey.
7. Click Apply when done.
22
Managing your network clients
To manage your network clients:
1. Launch the wireless router’s web GUI.
2. On the Network Map screen, select the Client Status icon to
display the information about your network clients.
23
Monitoring your USB device
The ASUS Wireless Router provides two USB 2.0 ports for
connecting USB devices such as a USB storage device and USB
printer, to allow you to monitor the working environment, share
files, and printer with clients in your network.
NOTE: To use this feature, you need to plug a USB storage
device, such as a USB hard disk or USB flash drive, to the USB 2.0
port on the rear panel of your wireless router. Ensure that the
USB storage device is formatted and partitioned properly. Refer
to the Plug-n-Share Disk Support List at http://event.asus.com/networks/disksupport
IMPORTANT! You first need to create a user account to
allow other network clients to access the USB device. For more
details, refer to the section Using AiDisk for sharing files in this
user manual.
To monitor your USB device:
1. Launch the wireless router’s web GUI.
2. On the Network Map screen, select the USB Disk Status icon to
display the information about your USB device.
24
3. On the AiDisk Wizard field, click GO to set up an FTP server for
Internet file sharing.
NOTES:
• For more details, refer to the section Using the Network Place
(Samba) Share service and Using the FTP Share service in
this user manual.
• On USB External HDD/Flash disk:
• T he wireless router works with most USB HDDs/Flash disks
(up to 2TB size) and supports read-write access for FAT16,
FAT32, EXT2, EXT3, and NTFS.
• T o safely remove the USB disk, launch the web GUI
(http://192.168.1.1), then in the upper right corner of
Network Map page click the USB icon > Eject USB1.
• Incorrect removal of the USB disk may cause data
corruption.
25
Using the Traffic Manager
Managing QoS (Quality of Service) Bandwidth
The Quality of Service (QoS) allows you to set the bandwidth
priority and manage the network traffic.
To set up the bandwidth priority:
1. Launch the wireless router’s web GUI.
2. On the Traffic Manager screen, select the QoS tab.
3. Click ON to enable the default rule and fill in the upload and
download bandwidth fields.
NOTE:
• Get the bandwidth information from your ISP.
• If you want to prioritize specific network applications and
network devices, select your preferred priority from the Userdefined QoS rules.
26
Monitoring Traffic
The traffic monitor function allows you to assess the bandwidth
usage and speed of your Internet, LAN, Wired, WLAN (2.4GHz or
5GHz) connections.
Using the USB Application
The USB Application function provides AiDisk, Servers Center,
Network Printer Server, 3G/4G, Download Master, and Media
Server submenus.
27
Using AiDisk for Files Sharing
AiDisk allows you to share files in the USB disk through the
Internet.
NOTE: Before using AiDisk, ensure that you have inserted a
USB disk into the USB port of your wireless router.
To use AiDisk:
1. Click USB Application > AiDisk.
2. From the Welcome to AiDisk wizard screen, click Go.
28
3. Select the access rights that you want to assign to the clients
accessing your shared data.
4. Create your domain name via the ASUS DDNS services, select I
will use the service and accept the Terms of service and key
in your domain name. When done, click Next.
29
5. Click Finish to finish the setup.
6. To access the FTP site that you created, launch a web browser
or a third-party FTP client utility and key in the ftp link (ftp://<domain name>) you have previously created.
30
Using the Servers Center service
Your wireless router allows UPnP (Universal Plug and Play)
multimedia devices, such as PS3 and XBox 360, to access
multimedia files from the USB disk connected to your wireless
router.
NOTE: Before using the UPnP Media Server function, install a
wireless adapter on your UPnP device.
To use your router as a Servers center:
1. Click USB Application from the navigation menu at the left
side of your screen.
2. Select Servers Center. Your wireless router is now ready to
share the media files stored in the USB disk.
31
Using the Network Place (Samba) Share service
Network Place (Samba) Share allows you to set the account and
permission for samba service.
To use Samba share:
1. Click USB Application > Servers Center > Network place
(Samba) Share tab.
2. Click Add, Delete or Modify to add, delete or modify the
account. Click Apply when done.
32
Using the FTP Share service
Sharing files via the FTP server
The ASUS Wireless Router enables you to share files from your
USB storage device via the FTP server with computers in LAN or
through the Internet.
IMPORTANT! To use this feature, you need to insert a USB
storage device, such as a USB hard disk or USB flash drive,
to the USB2.0 port on the rear panel of your wireless router.
Ensure that the USB storage device is formatted and partitioned
properly. Refer to the ASUS website at http://www.asus com for the HD file system support table.
NOTE: Ensure that you safely remove the USB disk. Incorrect
removal of the USB disk may cause data corruption.
To share files via the FTP server:
1. Ensure that you have set up your FTP server through AiDisk.
2. Enable the DDNS service for FTP server access. To do this, follow
these steps:
a. From the navigation menu, click Advanced > WAN > DDNS
tab.
b. In the Enable the DDNS Client? field, tick Yes.
c. Key in your User Name or E-mail Address and Password or
DDNS key.
d. Key in your Host name. The format should be xxx.asuscomm.com, where xxx is your host name.
e. When done, click Apply.
3. From the navigation menu, click USB Application > Servers
Center > FTP Share tab and select the account that you want
to assign access rights to.
33
4. From the list of files/folders, select the type of access rights that
you want to assign for specific files/folders:
• R
/W: Select this option to assign read/write access for a
specific file/folder.
• W: Select this option to assign write only access for a
specific file/folder.
• R: Select this option to assign read only access for a specific
file/folder.
• No: Select this option if you do not want to share a specific
file/folder.
5. Click Apply to apply the changes.
6. To access the FTP server, key in the ftp link ftp://<hostname>.asuscomm.com and your user name and
password on a web browser or a third-party FTP utility.
34
Using the Miscellaneous setting
Miscellaneous setting allows you to configure other settings for
the USB disk, including maximum login user, device name, work
group and language on FTP server.
To use miscellaneous setting:
1. Click USB Application > Servers Center > Miscellaneous
setting tab.
2. Key in the necessary information.
3. When finish, click Apply.
35
Configuring the Advanced settings
Advanced Setting allows you to configure the advanced features
of your wireless router.
Setting up the DHCP Server
You may enable the DHCP Server function in your wireless router
so your network clients can automatically obtain IP addresses
from your wireless router.
NOTE: The ASUS Wireless Router can support up to 253 IP
addresses for your network.
To set up the DHCP server:
1. Click Advanced Setting from the navigation menu at the left
side of your screen.
2. Under the LAN menu, click DHCP Server.
36
3. In the Enable the DHCP Server? field, tick Yes.
4. In the IP Pool Starting Address field, key in the starting IP
address.
5. In the IP Pool Ending Address field, key in the ending IP
address.
6. In the Lease Time field, key in the time that the IP addresses
expire and the wireless router automatically assigns new IP
Addresses for the network clients.
IMPORTANT!
• For the IP Pool Starting and Ending IP addresses, we
recommend that you use:
• IP address: 192.168.1.xxx (xxx can be any number between
2 and 254)
• IP Pool Starting Address should not be greater than the IP
Pool Ending Address.
37
Upgrading the firmware
NOTE: Download the latest firmware from the ASUS website
at http://www.asus.com
To upgrade the firmware:
1. Click Advanced Setting from the navigation menu at the left
side of your screen.
2. Under the Administration menu, click Firmware Upgrade.
3. In the New Firmware File field, click Browse to locate the new
firmware in your computer.
4. Click Upload. The uploading process takes about three
minutes.
NOTE: If the upgrade process fails, the wireless router
automatically enters the rescue mode and the power LED
indicator at the front panel flashes slowly. To recover or restore
the system, use the Firmware Restoration utility.
38
Restoring/Saving/Uploading settings
To restore/save/upload the settings:
1. Click Advanced Setting from the navigation menu at the left
side of your screen.
2. Under the Administration menu, click Restore/Save/Upload
Setting.
3. Select the tasks that you want to do:
• To restore to the default factory settings, click Restore, and
click OK in the confirmation message.
• To save the current system settings, click Save, and click
Save in the file download window to save the system file in
your preferred path.
• To restore previous system settings, click Browse to locate
the system file that you want to restore, then click Upload.
39
Setting up your network printer
Use the Network Printer Setup utility to set up a USB printer on
your wireless router and allow network clients to access the USB
printer.
NOTES:
• To check if your USB printer is compatible with your ASUS
wireless router, refer to the Plug-n-Share Disk Support List at http://event.asus.com/networks/disksupport
• The wireless router's printer server function is not supported
on Windows® 2000.
To set up your USB Printer:
1. Click USB Application > Network Printer Server.
2. Click Download Now! in the ASUS EZ printer sharing mode to
download the network printer utility.
40
3. Unzip the downloaded file and click the Printer icon to run the
network printer setup program.
4. Follow the onscreen instructions to set up your hardware, then
click Next.
41
5. Wait for a few minutes for the initial setup to finish. Click Next.
6. Click Finish to complete the installation.
42
7. Follow the Windows® OS instructions to install the printer driver.
8. After the printer’s driver installation is completed, network
clients can now use the printer.
43
4
Using the utilities
NOTES:
• Install the wireless router's utilities from the bundled support
CD.
• If Autorun is disabled, run setup.exe from the root directory
of the support CD.
Device Discovery
Device Discovery is an ASUS WLAN utility that detects an ASUS
wireless router device, and enables you to configure the device.
To launch the Device Discovery utility:
• From your computer’s desktop, click Start > All Programs > ASUS Utility > RT-N56U Wireless
Router > Device Discovery.
NOTE: When you set the router to Access Point mode, you
need to use Device Discovery to get the router’s IP address.
44
Firmware Restoration
Firmware Restoration is used on an ASUS Wireless Router that
failed during its firmware upgrading process. It uploads the
firmware that you specify. The process takes about three to four
minutes.
IMPORTANT: Launch the rescue mode before using the
Firmware Restoration utility.
To launch the rescue mode and use the Firmware Restoration
utility:
1. Unplug the wireless router from the power source.
2. Hold the Reset button at the rear panel and simultaneously
re-plug the wireless router into the power source. Release the
Reset button when the Power LED at the front panel flashes
slowly, which indicates that the wireless router is in the rescue
mode.
3. Use the following to set up your TCP/IP settings:
IP address: 192.168.1.x
Subnet mask: 255.255.255.0
4. From your computer’s desktop, click Start > All Programs > ASUS Utility RT-N56U Wireless
Router > Firmware Restoration.
45
5. Specify a firmware file, then click Upload.
NOTE: This is not a firmware upgrade utility and cannot be
used on a working ASUS Wireless Router. Normal firmware
upgrades must be done through the web interface. Refer to
Chapter 3: Configuring via the web GUI for more details.
46
5
Troubleshooting
NOTE: If you encounter problems that are not mentioned in
this chapter, contact the ASUS Technical Support.
Troubleshooting
I cannot access a web browser for configuring the router.
• Delete the cookies and files in your web browser. To do this,
follow these steps:
1. Launch your web browser, then click Tools > Internet
Options...
2. Under Temporary Internet files, click Delete Cookies...
and Delete Files...
NOTE: The commands for deleting cookies and files vary with
the web browser.
• Disable the proxy server settings, cancel the dial-up connection,
and set the TCP/IP settings to obtain IP addresses automatically.
For more details, refer to the section Before you proceed in
this user manual.
The client cannot establish a wireless connection with the
router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the router.
• Check the wireless security settings.
• Press the Reset button at the rear panel for more than five
seconds.
47
Cannot find the router:
• Press the Reset button at the rear panel for more than five
seconds.
• Check the setting in the wireless adapter such as SSID and
encryption settings.
Cannot access the Internet via wireless LAN adapter.
• Move the router closer to the wireless client.
• Check whether the wireless adapter is connected to the correct
wireless router.
• Check whether the wireless channel in use conforms to the
channels available in your country/area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is correct.
• Retry using another Ethernet cable.
Internet is not accessible.
• Check the status indicators on the ADSL modem and the
wireless router.
• Check if the WAN LED on the wireless router is ON. If the LED is
not ON, change the cable and try again.
When ADSL Modem “Link” light is ON (not blinking), this
means Internet Access is possible.
• Restart your computer.
• Refer to the Quick Start Guide of the wireless router and reconfigure the settings.
• Check if the WAN LED on the wireless router is ON.
• Check the wireless encryption settings.
• Check if the computer can get the IP address (via both wired
network and wireless network).
• Ensure that your web browser is configured to use the local
LAN, and is not configured to use a proxy server.
48
If the ADSL “LINK” light blinks continuously or stays off,
Internet access is not possible - the Router is unable to
establish a connection with the ADSL network.
• Ensure that all your cables are all properly connected .
• Disconnect the power cord from the ADSL or cable modem,
wait a few minutes, then reconnect the cord.
• If the ADSL light continues to blink or stays OFF, contact your
ADSL service provider.
Network name or encryption keys are forgotten.
• Try setting up the wired connection and configuring the
wireless encryption again.
• Press the Reset button at the rear panel of the wireless router
for more than five seconds.
How to restore the system to its default settings?
• Press the Reset button at the rear panel of the wireless router
for more than five seconds.
• Refer to the section Restoring/Saving/Uploading settings in
Chapter 3 of this user manual.
The following are the factory default settings:
User Name:
admin
Password:
admin
Enable DHCP: Yes (if WAN cable is plugged in)
IP address: 192.168.1.1
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: 192.168.1.1
DNS Server 2: (Blank)
SSID: ASUS
49
ASUS DDNS Service
RT-N56U supports the ASUS DDNS service. When exchanging
devices at the service center, if you have registered the ASUS
DDNS service and want to keep the original domain name,
data transfer is a must. Visit your local service center for more
information.
NOTES:
• If there is no activity in the domain - such as reconfiguring
the router or accessing the registered domain name - within
90 days, the system automatically deletes the registered
information.
• If you encounter any problem or difficulty in using your
device, contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by
others?
If you have not updated the registered information in 90 days,
the system automatically deletes the registered information
and the domain name may be registered by others.
2. I did not register the ASUS DDNS for the router I bought six
months ago. Can I still register it?
Yes, you can still register the ASUS DDNS service for your router.
The DDNS service is embedded in your router, so you can
register the ASUS DDNS service anytime. Before registering,
click Query to check if the hostname has been registered or
not. If not, the system registers the hostname automatically.
50
3. I have registered a domain name before and it has been
working well until my friends told me that they could not
access my domain name.
Check the following:
1. The internet is working well.
2. The DNS server is working well.
3. The last time you updated the domain name.
If there are still problems in accessing your domain name,
contact the service center.
4. Can I register two domain names to separately access my
http and ftp servers?
No, you cannot. You can only register one domain name for one
router. Use port mapping to implement security in the network.
5. After restarting the router, why is it that I see different WAN
IPs in MS DOS and in the router configuration page?
This is normal. The interval time between the ISP DNS server
and ASUS DDNS results in different WAN IPs in MS DOS and in
the router configuration page. Different ISPs may have different
interval time for IP updating.
6. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in
some ASUS routers. Check your ASUS router if it supports the
ASUS DDNS service.
51
Appendices
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our
commitment to the highest standards for protecting our
environment. We believe in providing solutions for you to be able
to responsibly recycle our products, batteries, other components,
as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information
in different regions.
REACH
Complying with the REACH (Registration, Evaluation,
Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products
at ASUS REACH website at
http://csr.asus.com/english/index.aspx
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the
limits for a class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
52
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
IMPORTANT! This device within the 5.15 ~ 5.25 GHz is
restricted to indoor operations to reduce any potential for
harmful interference to co-channel MSS operations.
Caution: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating
in conjunction with any other antenna or transmitter
53
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this
equipment should be installed and operated with minimum
distance 20cm between the radiator and your body. Use on the
supplied antenna.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been
conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility
– Article 3.1b
Testing for electromagnetic compatibility according to EN
301 489-1 and EN 301 489-17 has been conducted. These are
considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been
conducted. These are considered relevant and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product
may cause radio interference, in which case the user may be
required to take adequate measures.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003
and RSS-210.
54
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Dell Wireless Device is below
the Industry Canada (IC) radio frequency exposure limits. The
Dell Wireless Device should be used in such a manner such that
the potential for human contact during normal operation is
minimized.
This device has been evaluated for and shown compliant with
the IC Specific Absorption Rate (“SAR”) limits when installed in
specific host products operated in portable exposure conditions
(antennas are less than 20 centimeters of a person’s body).
This device has been certified for use in Canada. Status of the
listing in the Industry Canada’s REL (Radio Equipment List) can be
found at the following web address: http://www.ic.gc.ca/app/sitt/
reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be
found at the following web: http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes
canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes: (1)
cet appareil ne doit pas causer d’interférence et (2) cet appareil
55
doit accepter toute interférence, notamment les interférences qui
peuvent a ecter son fonctionnement.
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通
信;經發現有干擾現象時,應立即停用,並改善至無干擾時方
得繼續使用。前項合法通信,指依電信法規定作業之無線電通
信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電
波輻射性電機設備之干擾。
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed
under the terms of the GNU General Public License. Please see The
GNU General Public License for the exact terms and conditions
of this license. We include a copy of the GPL with every CD
shipped with our product. All future firmware updates will also be
accompanied with their respective source code. Please visit our
web site for updated information. Note that we do not offer direct
support for the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of
this license document, but changing it is not allowed.
56
Preamble
The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General
Public License is intended to guarantee your freedom to share
and change free software--to make sure the software is free for all
its users. This General Public License applies to most of the Free
Software Foundation’s software and to any other program whose
authors commit to using it. (Some other Free Software Foundation
software is covered by the GNU Library General Public License
instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that
you have the freedom to distribute copies of free software (and
charge for this service if you wish), that you receive source code or
can get it if you want it, that you can change the software or use
pieces of it in new free programs; and that you know you can do
these things.
To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the
rights. These restrictions translate to certain responsibilities for
you if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether
gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know
their rights.
57
We protect your rights with two steps: (1) copyright the software,
and (2) offer you this license which gives you legal permission to
copy, distribute and/or modify the software.
Also, for each author’s protection and ours, we want to make
certain that everyone understands that there is no warranty for
this free software. If the software is modified by someone else and
passed on, we want its recipients to know that what they have is
not the original, so that any problems introduced by others will
not reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software
patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making
the program proprietary. To prevent this, we have made it clear
that any patent must be licensed for everyone’s free use or not
licensed at all.
The precise terms and conditions for copying, distribution and
modification follow.
Terms & conditions for copying, distribution, & modification
0. This License applies to any program or other work which
contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License.
The “Program”, below, refers to any such program or work, and
a “work based on the Program” means either the Program or
any derivative work under copyright law: that is to say, a work
containing the Program or a portion of it, either verbatim or
with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the
term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are
58
not covered by this License; they are outside its scope. The act
of running the Program is not restricted, and the output from
the Program is covered only if its contents constitute a work
based on the Program (independent of having been made by
running the Program). Whether that is true depends on what
the Program does.
1. You may copy and distribute verbatim copies of the Program’s
source code as you receive it, in any medium, provided that
you conspicuously and appropriately publish on each copy
an appropriate copyright notice and disclaimer of warranty;
keep intact all the notices that refer to this License and to the
absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program.
You may charge a fee for the physical act of transferring a
copy, and you may at your option offer warranty protection in
exchange for a fee.
2. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and
copy and distribute such modifications or work under the
terms of Section 1 above, provided that you also meet all of
these conditions:
a) You must cause the modified files to carry prominent
notices stating that you changed the files and the date of any
change.
b) You must cause any work that you distribute or publish, that
in whole or in part contains or is derived from the
Program or any part thereof, to be licensed as a whole at no
charge to all third parties under the terms of this License.
c) If the modified program normally reads commands
interactively when run, you must cause it, when started running
for such interactive use in the most ordinary way, to print or
display an announcement including an appropriate copyright
notice and a notice that there is no warranty (or else, saying
that you provide a warranty) and that users may redistribute
59
the program under these conditions, and telling the user how to
view a copy of this License. (Exception: if the Program itself is
interactive but does not normally print such an announcement,
your work based on the Program is not required to print an
announcement.)
These requirements apply to the modified work as a whole.
If identifiable sections of that work are not derived from the
Program, and can be reasonably considered independent and
separate works in themselves, then this License, and its terms,
do not apply to those sections when you distribute them as
separate works. But when you distribute the same sections
as part of a whole which is a work based on the Program, the
distribution of the whole must be on the terms of this License,
whose permissions for other licensees extend to the entire
whole, and thus to each and every part regardless of who wrote
it.
Thus, it is not the intent of this section to claim rights or contest
your rights to work written entirely by you; rather, the intent is
to exercise the right to control the distribution of derivative or
collective works based on the Program.
In addition, mere aggregation of another work not based on
the Program with the Program (or with a work based on the
Program) on a volume of a storage or distribution medium
does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on
it, under Section 2) in object code or executable form under the
terms of Sections 1 and 2 above provided that you also do one
of the following:
a) Accompany it with the complete corresponding machinereadable source code, which must be distributed under the
terms of Sections 1 and 2 above on a medium customarily used
for software interchange; or,
b) Accompany it with a written offer, valid for at least three
years, to give any third party, for a charge no more than your
60
cost of physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to
be distributed under the terms of Sections 1 and 2 above on a
medium customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer
to distribute corresponding source code. (This alternative is
allowed only for noncommercial distribution and only if you
received the program in object code or executable form with
such an offer, in accord with Subsection b above.)
The source code for a work means the preferred form of
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work, complete source code means all the source code for all
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the major components (compiler, kernel, and so on) of the
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If distribution of executable or object code is made by
offering access to copy from a designated place, then offering
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counts as distribution of the source code, even though third
parties are not compelled to copy the source along with the
object code.
4. You may not copy, modify, sublicense, or distribute the Program
except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program
is void, and will automatically terminate your rights under
this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses
terminated so long as such parties remain in full compliance.
5. You are not required to accept this License, since you have
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61
Therefore, by modifying or distributing the Program (or any work
based on the Program), you indicate your acceptance of this
License to do so, and all its terms and conditions for copying,
distributing or modifying the Program or works based on it.
6. Each time you redistribute the Program (or any work based
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Program subject to these terms and conditions. You may not
impose any further restrictions on the recipients’ exercise of
the rights granted herein. You are not responsible for enforcing
compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent
infringement or for any other reason (not limited to patent
issues), conditions are imposed on you (whether by court order,
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License, they do not excuse you from the conditions of this
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obligations, then as a consequence you may not distribute
the Program at all. For example, if a patent license would not
permit royalty-free redistribution of the Program by all those
who receive copies directly or indirectly through you, then the
only way you could satisfy both it and this License would be to
refrain entirely from distribution of the Program.
If any portion of this section is held invalid or unenforceable
under any particular circumstance, the balance of the section
is intended to apply and the section as a whole is intended to
apply in other circumstances.
It is not the purpose of this section to induce you to infringe
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people have made generous contributions to the wide range of
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62
on consistent application of that system; it is up to the author/
donor to decide if he or she is willing to distribute software
through any other system and a licensee cannot impose that
choice.
This section is intended to make thoroughly clear what is
believed to be a consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in
certain countries either by patents or by copyrighted interfaces,
the original copyright holder who places the Program under
this License may add an explicit geographical distribution
limitation excluding those countries, so that distribution is
permitted only in or among countries not thus excluded. In
such case, this License incorporates the limitation as if written
in the body of this License.
9. The Free Software Foundation may publish revised and/or new
versions of the General Public License from time to time. Such
new versions will be similar in spirit to the present version, but
may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the
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applies to it and “any later version”, you have the option of
following the terms and conditions either of that version or of
any later version published by the Free Software Foundation. If
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you may choose any version ever published by the Free
Software Foundation.
10. If you wish to incorporate parts of the Program into other free
programs whose distribution conditions are different, write to
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For software which is copyrighted by the Free Software
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sometimes make exceptions for this. Our decision will be
guided by the two goals of preserving the free status of all
63
derivatives of our free software and of promoting the sharing and
reuse of software generally.
NO WARRANTY
11BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
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THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF
THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.
12IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR
AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
64
ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address
Website
15 Li-Te Road, Peitou, Taipei, Taiwan 11259
www.asus.com.tw
Technical Support
Telephone
Support Fax
Online support
+886228943447
+886228907698
support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address
Telephone
Fax
Website
Online support
800 Corporate Way, Fremont, CA 94539, USA
+15107393777
+15106084555
usa.asus.com
support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address
Telephone
Fax
Website
Online contact
Harkort Str. 21-23, D-40880 Ratingen, Germany
+491805010923*
+492102959911
www.asus.de
www.asus.de/sales
Technical Support
Telephone (Component, Networking)
Telephone (System/Notebook/Eee/LCD)
Fax
Online support
+491805010923*
+491805010920*
+492102959911
support.asus.com
* EUR 0.14/minute from a German fixed landline; EUR 0.42/minute from a mobile phone.
65
Networks Global Hotline Information
Area
Hotline Number
Support
Languages
Working
Hour
Working
Day
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0043-820240513
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66
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Thai/English
9:00-18:00
Mon. to Fri.
Turkish
09:00-18:00
Mon. to Fri
English
9:00-17:00
Mon. to Fri.
Mon. to Fri.
English
8:30-12:00am
EST
(5:30am9:00pm PST)
9:00am6:00pm EST
(6:00am3:00pm PST)
Singapore
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
USA/Canada
0041-848111010
0041-848111014
0041-848111012
0800-093-456;
02-81439000
+662-679-8367 -70; 001
800 852 5201
+90-216-524-3000
0044-870-1208340;
0035-31890719918
1-812-282-2787
English
Mon. to Fri.
Sat. to Sun.
NOTE: For more information, visit the ASUS support site at:
http://support.asus.com
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Manufacturer:
Authorised
representative
in Europe:
Authorised
distributors
in Turkey:
ASUSTeK Computer Inc.
Tel:
+886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU,
TAIPEI 112, TAIWAN
ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880
RATINGEN, GERMANY
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
Tel:
+90 212 3311000
Address: AYAZAGA MAH.
KEMERBURGAZ CAD. NO.10
AYAZAGA/ISTANBUL
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel:
+90 212 3567070
Address: CEMAL SURURI CD. HALIM
MERIC IS MERKEZI
No: 15/C D:5-6 34394
MECIDIYEKOY/ISTANBUL
EEE Yönetmeliğine Uygundur.
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