Important Safety Instructions
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury, including the
following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect it from overheating, these openings must not
be blocked by placing the product on the bed, sofa, rug, or other similar
surface. This product should never be placed near or over a radiator or
heat register. This product should not be placed in a built-in installation
where proper ventilation is not provided.
This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
To reduce the risk of electric shock, do not disassemble this product.
Opening or removing cabinet parts other than specified access doors may
expose you to dangerous voltages or other risks. Incorrect reassemb-ling
can cause electric shock when the appliance is subsequently used.
Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
1
12.
Unplug this product from the wall outlet and contact Vtech customer
support under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions, because improper adjustment of other controls
may result in damage and will often require extensive work by a VTech
authorized technician to restore the product to normal operation.
E. If the product has been dropped and the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13.
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lighting.
Do not use the telephone to report a gas leak in the vicinity of the leak.
14.
STOP!!
If you have questions about this product, or if you're having
difficulty with setup or operation, do not return your phone
to the store. Call our Customer Support Center at:
1-800-595-9511
In Canada, call
1-800-267-7377
2
Introduction
The GIGAPHONE is an advanced cordless telephone that operates in the 2.4GHz
frequency range. Your GIGAPHONE is capable of supporting up to a maximum
of 8 Handsets. Using additional Handsets, several people can be using the
cordless system at the same time. Some examples:
* 2 Handsets conferenced on a Line 1 call; while 2 additional Handsets are
conferenced on a Line 2 call.
* 2 Handsets conferenced on a Line 1 call; while another Handset is in Intercom
mode with the Base Unit.
* 1 Handset on Line 1; a different Handset in Intercom mode with the Base
Unit; 2 additional Handsets are conferenced on Line 2.
This manual is designed to familiarize you with the GIGAPHONE cordless
telephone. We strongly recommend you read the manual before using your
phone.
To order additional system Handsets (model# VT20-2420), battery
packs, or headsets, call VTech Communications Inc at 1-800-595-9511.
MENU DRIVEN DISPLAYS
The VT20-2431 Handset and Base feature a user-friendly display, making it
easy to access the many features of this multi-Handset, cordless system. The
three black keys, found directly below the LCD screen, are called soft keys.
They are called this because their functions change depending on what you're
doing making a call, reviewing Caller ID, adding a name and number to your
Phone Book, etc.
For example, when the Handset is in the idle mode, the LCD displays:
In this case, the 3 soft keys access REDIAL, MENU and MEMORY.
When the Handset is active, the LCD displays:
1
1
In this case, the 3 soft keys access VOLUME, HOLD and MUTE.
3
Parts Check List
1.
2.
3.
4.
5.
6.
7.
Base Unit
Handset
AC Power Adapter
Telephone Cords
Battery Pack
Belt Clip
Owner's Manual
To purchase replacement battery packs, call VTech Communications Inc
at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.
INTERCOM/
TRANSFER
1
L1
OFF
FLASH
GHI
GHI
2
ABC
3
DEF
5
JKL
6
MNO
7 PQRS
TONE
7 PQRS
*
TONE
HANDSFREE
2.4GHz
8
0
TUV
9
OPER
#
INTERCOM/
TRANSFER
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
FLASH
CLEAR
1
4
4
L2
2
WXYZ
VOLUME
Base Unit
Base Unit
GIGAPHO NE
Handset
Handset
Belt
Clip
Belt Clip
Battery Pack
Battery Pack
Power
Adapter
AC AC
Power
Adapter
OWNER'S MANUAL
TelephoneLine
Line
cord
Telephone
Cords
Owner's
Owner'sManual
Manual
4
The Handset Layout
1
2
3
9
4
5
6
L1
7
4
GHI
7 PQRS
*
L2
FLASH
CLEAR
1
8
OFF
FLASH
TONE
HANDSFREE
2.4GHz
2
ABC
3
DEF
5
JKL
6
MNO
8
TUV
9
WXYZ
OPER
#
0
INTERCOM/
TRANSFER
10
11
12
13
14
15
VOLUME
GIGAPHONE
16
1.
Antenna
9.
LCD Display
2.
Message Waiting Indicator
10.
Select/OK
3.
Earpiece
11.
Off (Clear)
4.
Headset Jack (2.5mm)
12.
Line 2 (Flash)
5.
Scroll Keys
13.
6.
Line 1 (Flash)
Battery Compartment(back
of Handset)
7.
Dialing Keys (0-9,*,#)
14.
Intercom/Transfer
8.
Handsfree Speakerphone
15.
Volume
16.
Microphone
5
The Base Unit Layout
1
INTERCOM/
TRANSFER
8 TUV
9 WXYZ
0 OPER
#
4
3
8L55
CANADA 1135 102 1814A
MODEL : 20-2481
REN/IES:X.X
VTECH TELECOMMUNICATIONS LTD.
IC:RSS/CNRXXX
MANUFACTURED IN CHINA
HAC FCC ID: EW780-5001-00
COMPLIES WITH 47 CFR PART 68
REGISTRATION NO.: US: EW7 WI00B80-513700
RINGER EQUIVALENCE: 0.0B
USOC JACK: RJ11C, RJ14C
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION
IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY
NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST
ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE
THAT MAY CAUSE UNDESIRED OPERATION.
PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING
THIS PHONE.
24
CORDLESSTELEPHONE
6
Spare Battery Release
Headset Jack
24.
12.
Spare Battery Drawer
DC Connector
23.
11.
Mute
Line 2 Jack
22.
10.
Speakerphone Key
Line 1 Jack
21.
9.
Line 2 Key
Data Jack
20.
8.
Dialing Keys (0-9,*,#)
Flash
19.
7.
Clear
Headset Key
18.
6.
Intercom/Transfer
Line 1 Key
17.
5.
Volume Keys
Charging Contacts
16.
4.
Select
Charge Indicator
15.
3.
Scroll Keys
Spare Battery Indicator
14.
2.
LCD Display
Message Waiting Indicator
(Line1,Line2)
13.
1.
6 MNO
TONE
3
JKL
7 PQRS
ABC
2
GHI
5
1
2
23
4
5
6
7
8
9
10
11
VTECH COMMUNICATIONS LTD.
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
12
DEF
13
14
15
16
17
18
19
20
21
22
To telephone
socket outlet
8L55
VTECH COMMUNICATIONS LTD.
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
To AC outlet
CORDLESSTELEPHONE
CANADA 1135 102 1814A
MODEL : 20-2481
REN/IES:X.X
VTECH TELECOMMUNICATIONS LTD.
IC:RSS/CNRXXX
MANUFACTURED IN CHINA
HAC FCC ID: EW780-5001-00
COMPLIES WITH 47 CFR PART 68
REGISTRATION NO.: US: EW7 WI00B80-513700
RINGER EQUIVALENCE: 0.0B
USOC JACK: RJ11C, RJ14C
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION
IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY
NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST
ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE
THAT MAY CAUSE UNDESIRED OPERATION.
PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING
THIS PHONE.
Plug the AC power adapter into an electrical outlet, and the DC connector into
the back of the base unit.
AC adapter
To telephone
jack
Examples of 1-Line and 2-Line Cords
RJ-11
One line
cord
RJ-14
2 line
cord
Connecting to the telephone lines
Your 2-Line GIGAPHONE will work fine even if you only have one telephone
line. We recommend connecting the modular telephone cord to the jack labeled
LINE 1 / L1 + L2, located on the bottom of the Base Unit. Here are steps for
connecting 2 lines:
If you have 2 Lines coming out of a Single Wall Jack:
Connect a 4-wire (RJ-14) modular phone cord between the wall jack and the
phone jack labeled L1 / L1 + L2.
If you have 2 Lines, each coming out of Separate Wall Jacks:
Connect a modular phone cord from the wall jack you want to designate as
your LINE 1, to the LINE 1 / L1 + L2 jack on the bottom of the Base Unit. Next,
connect a phone cord from the remaining wall jack to the LINE 2 jack on the
Base Unit.
Data Port
Your 2-Line GIGAPHONE has a Data Port on the back of the Base Unit. This
port provides an easy way to connect your fax machine, laptop computer,
modem or other telephone device for direct access to LINE 2.
The Data Port only provides access to Line 2, so you must have an active line
connected to the LINE 2 jack on the bottom of the Base Unit. Connect a
modular phone cord from the Data Port (look for the small door marked DATA
on the back of the Base Unit) to your fax, laptop, etc.
NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel
phone, your 20-2431, or a Call Waiting ID alert may interrupt the data transmission.
7
Getting Started
Setup
Getting Started
Installation of Battery Pack in Handset
Follow the steps below:
1
1.
2.
3
3.
4.
Remove the battery cover by
pressing on the indent and
sliding downward.
Place the new battery pack in the
handset with the metal contacts
aligned with the charge contacts
in the battery compartment.
Replace the battery cover by
sliding it upwards.
If the new battery pack is not
already charged, place the
handset in the base unit, or a
remote charging stand, and allow
it to charge for 12 hours. After
initial charge, a maintenance
charge of 8 hours should be
sufficient.
2
The original Handset that is shipped with your GIGAPHONE system will be
automatically registered to the Base. This Handset is HANDSET 1.
As you register additional Handsets to the system, they will be assigned
extension numbers in the following order: HANDSET 2, HANDSET 3,
HANDSET 4, etc.
Whenever a charged Handset battery pack is installed, the Handset will
automatically begin SEARCHING FOR BASE (if previously registered), or
it will prompt you to ENTER BASE ID to register the new Handset. See
Registration and Operation for details.
8
Charging Of Handset Battery Pack
The Handset of your GIGAPHONE cordless telephone is powered by a
rechargeable battery pack. It charges automatically whenever the Handset is in
the Base Unit.
You should charge the battery pack for 12 hours when you first receive your
phone. You'll know the battery pack needs charging when:
•
The low battery message is
displayed :
•
The handset seems completely
dead, the LCD is completely
clear and does not activate when
you press the keys.
IMPORTANT:
1.
2.
3.
4.
Do not dispose of a battery pack in a fire, the cell may explode.
Do not open or mutilate the battery pack. Toxic substances may be released,
causing harm to eyes or skin.
Exercise care in handling battery packs in order to prevent an accidental
short of the charge contacts, potentially causing the battery pack to
overheat.
Do not dispose of this battery pack into household garbage. Contact your
local recycling organization for recommended disposal sites.
9
Getting Started
Charging Of Handset Battery Pack
Getting Started
Dial Tone
Checking for dial tone
After the battery is charged press a LINE key on the Handset. PHONE ON
will appear on the Handset display, and you will hear dial tone. If not, see
In Case of Difficulty.
Tone/Pulse selection
See SELECT TONE/PULSE AT THE BASE UNIT for details.
CAUTION: Use only the Vtech power supply provided with your cordless
phone.
IMPORTANT:
FOR MAXIMUM PERFORMANCE OF YOUR
CORDLESS TELEPHONE SYSTEM:
1.
Choose a central location for your Base Unit.
2.
Install your Base Unit and Extension Handsets
away from electronic equipment, such as personal
computers, television sets and microwave ovens.
3. In locations where there are multiple cordless
telephones, separate base units as much as possible.
4.
5.
Install your telephone equipment away from
heat sources and sunlight.
Avoid excessive moisture, dust or extreme cold.
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE
PROTECTIVE FILM, COVERING THE DISPLAY.
10
The GIGAPHONE uses the spare battery charger in the Base Unit to provide
operational backup in the event of a power failure. With the a fully charged
battery pack in the spare battery charger, you will still be able to place and
receive calls from the Handset for up to one hour. During Power Backup mode,
you will not be able to use the Base Unit.
The spare battery pack can also be used to replace a drained handset battery,
ensuring uninterrupted use.
NOTE :
When using the GIGAPHONE during Power Backup mode, audio quality may
be compromised due to reduced power availability.
1.
CANADA 1135 102 1814A
MODEL : 20-2481
REN/IES:X.X
VTECH TELECOMMUNICATIONS LTD.
IC:RSS/CNRXXX
MANUFACTURED IN CHINA
HAC FCC ID: EW780-5001-00
COMPLIES WITH 47 CFR PART 68
REGISTRATION NO.: US: EW7 WI00B80-513700
RINGER EQUIVALENCE: 0.0B
USOC JACK: RJ11C, RJ14C
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION
IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY
NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST
ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE
THAT MAY CAUSE UNDESIRED OPERATION.
PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING
THIS PHONE.
8L55
VTECH COMMUNICATIONS LTD.
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
CORDLESSTELEPHONE
3
OT :NOITUAC
,ERIF FO KSIR ECUDER
HCETV YLNO ESU
00-00-7105-08
2.
3.
1
Open the spare battery charger
by pressing the release button,
located on the left-hand side of
the Base Unit. A drawer will
open to reveal the spare battery
compartment.
Place a battery pack in the
drawer with the charge contacts
facing up and to the right.
Push the drawer closed.
The spare battery takes 24 hours to
fully charge a drained battery.
YRETTAB
LLATSNI
SIHT
PU EDIS
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
2
11
2
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
Getting Started
Spare Battery Charger/Power Backup Function
Getting Started
Registration and Operation
Registration And Operation Of The VTech VT20-2420 Accessory
Handset
Your VTech GIGAPHONE system can operate up to 8 Handsets.
The VTECH accessory Handset consists of the following:
L1
OFF
FLASH
4
GHI
7 PQRS
*
L2
FLASH
CLEAR
1
TONE
HANDSFREE
2.4GHz
2
ABC
3
DEF
5
JKL
6
MNO
8
TUV
9
WXYZ
OPER
#
0
INTERCOM/
TRANSFER
VOLUME
GIGA PHONE
Belt Clip
Handset
Battery Pack
ChargerCharger
Unit
Handset
1
Setup Of The VT20-2420
Accessory Handset
1.
2.
L1
3
OFF
FLASH
GHI
7 PQRS
*
FLASH
CLEAR
1
4
L2
TONE
HANDSFREE
2.4GHz
2
ABC
3
DEF
5
JKL
6
MNO
8
TUV
9
WXYZ
OPER
#
0
INTERCOM/
TRANSFER
3.
VOLUME
GIGAPHONE
4.
5
5.
12
Plug the AC power adapter into
an electrical outlet.
Remove the Handset battery
cover by pressing on the indent
and sliding downward.
Place the new battery pack in the
Handset, with the metal contacts
aligned with the charge contacts
in the battery compartment.
Replace the battery cover by
sliding it upward.
Place the Handset in the Charge
Cradle, and allow it to charge for
12 hours. After the initial charge,
a maintenance charge of 8 hours
should be sufficient.
Enter Base ID Code
1.
After charging the Handset, remove it
from its Charge Cradle; the screen will
display:
OK
alternating with this screen:
2.
If, after charging the Handset, you see:
3.
Press NEW. You will now see the
ENTER BASE ID screen as described in
step 1.
4.
Find the BASE ID Code by doing the
following: (the Base must be in idle (OFF)
mode)
A. At the Base, press MENU
B. Scroll down to DISPLAY BASE-ID
C. Press OK. The Base screen will display
the 15-digit ID Code for approximately
30 seconds. Afterwards, it will return the
idle screen.
5.
Enter the 15-digit Base ID Code into the
Handset; then press OK.
6.
Wait approximately 15 to 60 seconds. You
will hear confirmation beeps from the Base
and Handset. The newly registered Handset
will now assign itself the lowest handset
number not previously assigned to a
different system Handset (1 through 8).
7.
If the Handset displays REJECTED BY BASE or continues to display
SEARCHING FOR BASE for well beyond 60 seconds, try the registration
process again by repeating the above steps.
MENU
Congratulations! You can now enjoy the benefits of your 2-Line VTECH MultiHandset system.
13
Getting Started
Registration and Operation
Handset and Base Indicators
Handset Icons
Description
Icon
1
Basic Operation
2
Line In Use indicator
On steady with no number next to it when a parallel set is
in use.
On steady with one or more numbers next to it, indicating
which extensions are using the line. For example, 1 02
indicates that Base (0) and Handset 2 are on a call on Line
1.
Intercom indicator
On steady with the extension numbers currently on an
intercom call. For example, 02 indicates that the Base and
Handset 2 are on an intercom call.
Battery indicator
Cycles (Low, Medium, and High) when Handset battery is
charging.
Flashes when a low battery condition is detected.
E
Enhanced Mode indicator
On steady when active Handset is in Enhanced mode.
M
Mute indicator
On steady when the Handset microphone is muted.
H
Hold indicator
On steady when the line is on hold.
R
Handset Registration indicator
FF is displayed when a Handset is either not registered, or
is searching for a Base unit.
14
Handset and Base Indicators
Handset LEDs
Message
Waiting
Description
• Flash to indicate that you have new messages in your
voicemail. Service must be subscribed to through your local
telephone company.
Base LEDs
LED
Description
Line 1Message • Flashes to indicate that you have new messages in your
voicemail. Service must be subscribed to through your local
Waiting/Line 2
Message Waiting telephone company.
Line 1
Line 2
• Lights when line is being used by the GIGAPHONE system.
• Flashes when another telephone on the same line (parallel
extension) is in use or when line is on hold.
Handset
Charging
• Lights whenever the Handset is placed in the Base Unit
charging cradle.
Mute
• Lights when Base microphone is muted.
Speakerphone
• Lights when Base Speakerphone is in use.
Spare Battery
• Lights when a Spare Battery pack is charging in the Base
Unit charger.
Headset
Lights when the Headset option
is in use on the Base Unit.
15
Basic Operation
LED
Soft Menu Functions
The GIGAPHONE has an advanced
design that uses a menu structure and
soft keys to access all of the built-in
features.
Example of the idle mode display:
Basic Operation
RDL (Redial)
Press RDL to display the last 5 telephone numbers dialed. The number on the
top line is the most recent number dialed.
•
Use the
scroll keys to select the desired the number.
•
To dial the number, you can simply press a LINE or the HANDSFREE
key.
You can erase a redial number by scrolling until it is highlighted, then
press SELECT, and then ERASE.
You can save a redial number to phone book memory by scrolling
until it is highlighted, then press SELECT, and then press SAVE. Then
add a NAME to your entry by following the instructions under To Store
a Number/Name.
HANDSET MENU
With the Handset in the idle (OFF) mode, press the MENU key to access the
following options:
•
•
•
CALL HISTORY (Caller ID)
HANDSET SETTINGS
REGISTER
Use the
scroll keys to select the desired option, then press OK.
Press the OFF/CLEAR key to step back through the menu structure. Press and
hold the OFF/CLEAR key to return to the idle menu.
BASE UNIT MENU
With the Base Unit in the idle (OFF) mode, press the MENU key to access the
following options:
•
•
•
CALL HISTORY (Caller ID)
SETUP BASE
DISPLAY BASE-ID
Press the CLEAR key to step back through the menu structure. Press and hold
the CLEAR key to immediately return to the idle menu.
16
Call History (Caller ID)
As new Caller ID/Call Waiting ID are received, your Handset and Base
displays will alert to the new, Caller ID records, for example:
The number of new calls displayed on each system Handset and Base may
not be the same. If, for example, you answer a call on Handset 2, that
Handset will not count the Caller ID information for that call as new.
However, the other registered Handsets and Base displays will consider it a
new call, and add it to the NEW CALLS total.
After you review all new Caller ID records, the NEW CALLS status will be
turned off.
The following information explains how to access Caller ID records(Call
History):
From Handset or Base:
• From the idle (OFF) mode, press MENU.
CALL HISTORY is highlighted. Press OK.
The Caller ID information of the most recent
inbound call will be displayed:
• For example: if the call was from Line 1:
• To view other Caller ID records, use the
scroll keys. You can scroll from
newest to oldest record by using the
scroll
key, or from oldest to newest by using the
scroll key.
• To dial the displayed number, press
the desired LINE key.
• If you need to dial the number
differently than how it is displayed,
press MENU. DIAL OPTION * is
highlighted. Press OK.
• Scroll to the desired dialing option,
then press DIAL or the desired LINE
key to dial the phone number.
17
Basic Operation
Caller ID - Call Waiting ID
Your GIGAPHONE is capable of displaying the name and/or number of the
party calling before you answer the phone (Caller ID). It is also capable of
displaying Caller ID information in conjunction with a Call Waiting alert signal
(Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is
displayed so you can decide whether to answer the incoming call, or continue
with your current conversation.
Call History (Caller ID)
DIAL OPTION SHORTCUT
Basic Operation
With a Caller ID record displayed, press *. The 4 possible dialing options are
displayed. Scroll to the desired dialing option, then press DIAL, or the desired
LINE key to dial.
You can also delete and save Caller ID records in the Directory:
DELETE
With
a Caller ID record displayed, press MENU.
DIAL
Scroll to DELETE CID 4. Press OK.
The CID record is displayed, with the choices THIS (delete only this record)
and ALL (delete all CID records).
If you press THIS, the displayed CID records will be deleted, and you will hear
a confirmation beep.
If you press ALL, the screen will ask you Are You Sure? If you're sure, press
YES, and all CID records will be deleted. If you decide not to delete all CID
records, press NO.
DELETE SHORTCUT
With a Caller ID record displayed, press 4.
The CID record is displayed, with the choices THIS (delete only this record)
and ALL (delete all CID records).
If you press THIS, the displayed CID records will be deleted, and you will hear
a confirmation beep.
If you press ALL, the screen will ask you Are You Sure? If you're sure, press
YES, and all CID records will be deleted. If you decide not to delete all CID
records, press NO.
SAVE TO MEMORY
To save a displayed Caller ID record into the directory, press MENU.
Scroll to SAVE TO MEM 7. Press OK. -ORWith the CID record displayed, press 7. The record has been stored in the
directory.
If the record you wish to save does not have a name (OUT OF AREA, for
example), the screen will ask you to PLEASE ENTER A NEW NAME. Use
the keypad to enter the name, then press SAVE. A guide to the letters and
characters can be found in the section entitled Memory.
18
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID
These are subscription services, provided by most regional telephone service
providers. You must subscribe to these services to get the benefits of these
features. If you do not subscribe to Caller ID services, you can still use your
GIGAPHONE and the other features it offers.
Due to regional incompatibilities, Caller ID information may not be available
for every call you receive. In addition, the calling party may intentionally
block their name and phone number from being sent.
RINGERS
NOTE: The Handset and Base ringers are adjusted separately. In addition, each
line is adjusted separately.
Handset:
Press MENU, scroll to HANDSET
SETTINGS, then press OK.
RINGERS will be highlighted; press SET.
Highlight the desired adjustment,
then press SET.
VOLUME : Use
to sample
the choices of loudness. There are five:
OFF, LOW, MEDIUM, MEDIUMHIGH and HIGH. Press OK to
confirm your selection.
MELODY : Use
your selection.
to sample the six melodies. Press SAVE to confirm
Base Unit:
Press MENU, scroll to SETUP BASE,then press OK. Now follow
the same procedure used for the Handset Ringers.
19
Basic Operation
Handset and Base Settings
Handset and Base Settings
LOW BATT TONE
Select this option to turn the Low Battery warning tone On or Off. Press
the OFF or ON soft keys, to make your selection. Press OK to confirm
your selection and return to the Handset Settings menu. When set to ON,
the Handset will emit a warning tone when a Low Battery condition is
detected. This feature has been preset to ON at the factory.
Basic Operation
RANGE TONE
Select this option to turn the Out of Range warning tone On or Off. Press
the OFF or ON soft keys, to make your selection. Press OK to confirm
your selection and return to the Handset Settings menu. When set to ON,
the Handset will emit a warning tone whenever the Handset is taken out
of range of the Base. This feature has been preset to ON at the factory.
KEYPAD TONE
Select this option to turn the Keypad tones On or Off. Press the OFF or
ON soft keys, to make your selection. Press OK to confirm your selection
and return to the Handset Settings menu. When set to ON, the Handset
will emit a beep whenever a key is pressed. This feature has been preset
to ON at the factory.
Base Unit:
Press MENU, scroll to SETUP BASE, then press OK. Scroll to KEYPAD TONE;
press OK. Choose ON or OFF, then press OK to confirm your choice.
CONTRAST
Select this option to adjust the contrast level of the Handset display. Use
the
scroll keys to make your selection. The handset display
will automatically adjust as you make your selection. Press OK to confirm
your selection and return to the Handset Settings menu.
Base Unit:
Press MENU, scroll to SETUP BASE, then press OK. Scroll to CONTRAST;
press OK. Press
and
to adjust the screen contrast, then press OK
to confirm your choice.
SELECT TONE / PULSE AT THE BASE UNIT
·
·
·
·
·
With the Base Unit in the idle (OFF) mode, press MENU.
Scroll to SETUP BASE, then press OK.
Scroll to SET PULSE/TONE, then press SET.
Scroll to the desired LINE; press SET.
Use the UP and DOWN arrow keys to highlight the desired dialing mode
- TONE or PULSE. Press OK to confirm your choice.
NOTE: Your GIGAPHONE is preset for TONE dialing, the desired mode for
most areas.
20
Handset and Base Settings
ENHANCED MODE
To select the Enhanced Mode setting:
With the Handset in the idle (on hook) mode, press MENU.
Scroll to HANDSET SETTINGS, then press OK.
Select ON to enable Enhanced Mode. When the Handset is in use, an ‘ E ’
icon will appear in the upper left corner of the display, indicating that this feature
is active.
Select OFF to disable Enhanced Mode.
Select AUTO to allow your GIGAPHONE Handset to activate this feature
automatically, when conditions warrant it. Your 2-Line GIGAPHONE is preset
at the factory for AUTO mode.
Scroll to the desired setting, then press OK.
You can also activate Enhanced Mode from the Base Unit. In which case, all
registered Handsets will have the same Enhanced Mode setting. With the Base
in the idle (OFF) mode, press MENU, scroll down to SETUP BASE, press OK,
scroll down to ENHANCED MODE, press SET, scroll to the desired setting,
then press OK to confirm your choice.
NOTE: When Enhanced Mode is activated, your GIGAPHONE will consume
more battery power. This means the standby and talk time of your Handset(s)
will be shorter.
RENAME
Naming Your Handset(s)
You can personalize each Handset, giving it a name (Dad’s Phone, or Mary’s
Office, for example) instead of HANDSET 1, etc.
With
·
·
·
the Handset in the idle (on hook) mode:
Press MENU.
Scroll to HANDSET SETTINGS, then press OK.
Scroll to RENAME, then press SET.
21
Basic Operation
Your GIGAPHONE has an enhanced feature, designed to improve sound
quality and range. If you are using your GIGAPHONE in an area with
interference, the Enhanced Mode feature can help to improve both the sound
quality and operating range. Actual range will depend on your environment.
You can manually turn Enhanced Mode ON and OFF, or select AUTO mode.
Handset and Base Settings
·
Basic Operation
·
Using the dialing keys, enter the desired name. A guide to the letters
and characters can be found in the section entitled Memory. The
softkey will move the cursor to the right. Press MORE to give
you the DEL (delete) and SPACE options. Press BACK to return to
the previous screen.
Press SAVE to confirm your Handset name.
You can also name the Base Unit. At the Base, in the idle (OFF) mode, press
MENU, scroll down to SETUP BASE, then press OK. Scroll down to RENAME,
press SET, then follow the same steps as above for entering the desired name.
22
Register
You can deregister all Handsets at one time. This causes the Base Unit to ‘forget’
that it has any Handsets at all. You may never have to perform this procedure.
One possible reason for deregistration is if you have the maximum number
of Handsets (8) registered to your Base, and one Handset should require
replacement, the Base will not register the ‘new’ Handset, because its eight
memory slots are occupied. The deregistration procedure will clear the Base
Unit’s memory, and you will be able to register each Handset again. Individual
Handsets cannot be deregistered.
CAUTION: Once you deregister, your Handsets will not be capable of making
or receiving calls. You will need to re-register each Handset, one at a time!!
To Deregister all Handsets:
·
At the Base Unit, in the idle (OFF) mode, press MENU.
·
Scroll down to SETUP BASE, then press OK.
·
Scroll down to DEREGISTER ALL, then press SET.
All system Handsets have been deregistered. To register your Handsets again,
see Registration and Operation, located in the Getting Started section of the
User’s Manual, for details.
Register
Use this option to register a Handset to the GIGAPHONE Base. You can register
a total of eight Handsets to the GIGAPHONE Base. This process is activated
automatically whenever a new handset is powered up in range of the
GIGAPHONE Base.
You will be prompted to enter the 15-digit Base ID code. See Registration and
Operation, located in the Getting Started section of the manual, for details.
Note : Base ID codes are 15 digits long and can include the following characters
: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * , or # .
23
Basic Operation
Handset Deregistration
Memory
Memory
The Base and each Handset can store up to 50 names/numbers in memory.
Each memory location can hold up to 32 digits and up to 16 characters for the
name.
Basic Operation
When prompted to ENTER NAME, use the digit keys to 'spell' the name. Each
press of a particular key causes characters to be displayed in the following order:
Number Key
1
2
3
4
5
6
7
8
9
0
Characters (in order)
&',. 1
A B C 2 a b c 2
D E F 3 d e f 3
G H I 4 g h i 4
J K L 5 j k l 5
M N O 6 m n o 6
P Q R S 7 p q r s 7
T U V 8 t u v 8
W X Y Z 9 w x y z 9
0
*#
*#
24
Memory
•
Starting from the idle screen,
enter the number you want to
store in memory. If you make a
mistake, press OFF to backspace.
•
Be sure to include long distance
codes and pauses, (using the
Pause softkey) if necessary.
Press the MEM softkey.
•
You will then be prompted to
ENTER NAME. Use the digit
keys to 'spell' the name. If you
make a mistake, press the CLR
softkey. To enter a space press
aa . When finished, press SAVE.
•
If there is space available in
memory, the number/name will
be saved and the Handset will
return to idle mode.
•
If the memory is full the Handset
will display PHONEBOOK IS
FULL and exit to the idle screen
without saving the entry.
•
Follow the above procedure for
storing Number/Names at the
Base. The Handset and Base
have separate memories.
Basic Operation
To Store a Number/Name:
25
Memory
Basic Operation
To Search For and Dial a Number/
Name:
•
Starting from the idle screen,
press the MEM softkey to review
memory contents.
•
Using the
softkeys
scroll through the memory
contents in alphabetical order.
•
Or, you can press the FIND
softkey, enter the first few
chararcters of the name and then
press FIND to search. If you
make a mistake, press CLR
softkey. The closest match, in
alphabetical order, will be
displayed.
•
Once you find the entry you
want, simply press a LINE key
or HANDSFREE to dial the
number.
To Delete a Number/Name:
•
Using the steps in To Search For
and Dial a Name/Number,
locate the entry you want to
delete.
•
Press the EDIT softkey.
Handset will display:
The
26
Memory
•
Press the DEL softkey.
Handset will display:
The
•
To delete this record, press THIS.
•
To confirm the deletion of ALL
records, press YES. To exit
without deleting press NO.
Basic Operation
•
To Edit a Number/Name
•
Using the steps in To Search For
and Dial a Number/Name,
locate the entry you want to edit.
•
Press the EDIT softkey twice.
The Handset will display:
•
Select NAME or NUM. Using
the
softkey move the cursor
to the character you want to edit
and then enter the corrections as
needed. Press MORE to access
DEL, BACK and PAUSE/
SPACE functions.
When
finished press the SAVE softkey.
To exit without saving press
OFF.
•
When finished the handset will
display the edited entry.
27
Handset and Base Operation
Making Calls
From the Handset
•
Press a LINE key (or,
HANDSFREE to use the Handset
Speakerphone feature).
•
Dial the phone number.
-OR-
•
L1
OFF
FLASH
7
*
2
GHI
PQRS
TONE
HANDSFREE
2.4GHz
Advanced Operations
FLASH
CLEAR
1
4
L2
ABC
3
5
JKL
6
MNO
8
TUV
9
WXYZ
OPER
#
0
INTERCOM/
TRANSFER
DEF
Dial the phone number first; then
press
a
LINE
key(or
HANDSFREE).
From the Base Unit
•
Just like the Handset, you can
either access a dial tone first, then
dial your number, or you can dial
your number first, then access a
line.
VOLUME
GIGAPHO NE
•
With both lines idle, pressing
SPEAKERPHONE
(or
HEADSET if you are using a
headset connected to the Base)
will access LINE 1.
•
If you want to access LINE 2 with
both lines idle, press the LINE 2
key
first,
then
press
SPEAKERPHONE
(or
HEADSET).
•
If one line is IN USE, pressing
SPEAKERPHONE
(or
HEADSET) will automatically
access the idle line.
•
If both lines are IN USE (2 or
more system Handsets are active,
with at least one on each line),
pressing SPEAKERPHONE (or
HEADSET) will access LINE 1.
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
2
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
28
Handset and Base Operation
Redial
From either Handset or Base Unit
Each system Handset and Base Unit will remember the last 5 phone
numbers dialed. From the idle mode, press RDL. Scroll until the desired
phone number is highlighted. Then press the appropriate LINE key to dial
the number ( follow the above instructions in Making Calls).
You can also delete and save ‘redial’ numbers in the Directory.
ERASE
Press RDL. Scroll to the desired phone number, press SELECT, then press
ERASE.
For more information on entering phone numbers into the Directory, see the
section entitled Memory.
Answering Calls
From the Handset
Press the appropriate LINE key, or HANDSFREE to use the Handset
Speakerphone option.
If the Handset is active on one line when the idle line rings, you will hear
a special alert tone, signifying an inbound call. This alert is designed to
minimize disruption of the call in progress. You can then:
•
Press OFF twice to end the first call, then answer the new call;
- or -
•
Press the appropriate LINE key to answer the new call. The
original call will automatically be placed on HOLD. You can end
the ‘new’ call by pressing OFF, then return to the original call by
pressing the appropriate LINE key.
You can also Conference both lines together. See Conference Calling,
further on in this User’s Manual.
From the Base Unit
If a line is ringing, pressing SPEAKERPHONE (or HEADSET if you are
using a Headset connected to the Base) will answer the inbound call.
Press SPEAKERPHONE (or HEADSET ) to end your call.
29
Advanced Operations
SAVE
Press RDL. Scroll to the desired phone number, press SELECT, then press
SAVE.
You’ll then be prompted to ENTER NAME. Use the keypad to enter the
letters of the name. If you make a mistake, press CLR to backspace. To
insert a space, press
. When finished, press SAVE.
Handset and Base Operation
If the Base is active on one line when the idle line rings, you will hear a special
alert tone, signifying an inbound call. This alert is designed to minimize
disruption of the call in progress. You can then:
•
Press SPEAKERPHONE (or HEADSET if you are using a Headset
connected to the Base) to end the first call, then answer the new call;
- or –
•
Press the HOLD soft key to place the original call on hold. After that, press
the appropriate LINE key and then SPEAKERPHONE (or HEADSET) to
answer the new call. You can end the “new” call by pressing
SPEAKERPHONE (or HEADSET). Return to the original call by pressing
the appropriate LINE key and then SPEAKERPHONE (or HEADSET).
You can also Conference both lines together . See Conference Calling, further
on in this User’s Manual.
Advanced Operations
Mute Function
During an active call pressing either the
MUTE soft key on the Handset or the
MUTE key on the Base (when in
Speakerphone or Headset mode), will
disable the microphone. Press MUTE key
again to return to normal 2-way
conversation.
Hold Function
From the Handset :
•
Press the HOLD soft key to place a
call on hold. To return to the call
press the LINE.
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
Flash Function
2
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
From the Base :
•
During an active call, press the
HOLD soft key to place a call on
hold. The LINE key will flash to
indicate a call is on hold.
•
To return to the call press the
appropriate LINE and then press
SPEAKERPHONE.(or HEADSET)
You can use your GIGAPHONE with
services such as call waiting. Simply
press the LINE key on the Handset
or the FLASH key on the Base (when
in Speakerphone or Headset mode) to
flash the line.
30
Handset and Base Operation
How to adjust the Handset Volume( also applies to the Handset Speakerphone)
NOTE: The Handset must be IN USE to adjust the volume
There are 2 ways to adjust Handset volume
•
Press the VOLUME key, located
directly below the lower left corner of
the display.
•
/ /
Use the keys directly below the
symbols on the display or the VOLUME
key to raise or lower the Handset
volume. Notice the change in the
display graph as you adjust the volume.
Anincreaseinvolumewillberepresented
by an increase in shaded area on the
graph. A decrease in volume will result
in a reduction of the shaded area.
•
Press the OK key (top, center) to confirm
your adjustment.
Repeated pressing of the VOLUME key will cycle through the 5 volume levels.
A rapid succession of beeps indicates you have reached the maximum or
minimum volume setting.
Base Speakerphone or Headset
Volume
•
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
2
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
During an active call simply press the
Volume UP or DOWN keys to adjust the
Speakerphone or Headset volume.
Intercom Function
Press INTERCOM/TRANSFER on
any Handset registered to your 2-Line
GIGAPHONE system, or the Base
Unit.
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
2
ABC
3
5
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
DEF
The screen will display your options,
for example:
BASE
HANDSET 1
HANDSET 2
HANDSET 3
INTERCOM/
TRANSFER
GLOBAL PAGE
31
Advanced Operations
-ORPress the VOLUME key, located on the lower right edge of the Handset.
Handset and Base Operation
Highlight the desired destination of your intercom then press OK. Your screen
will display CALLING HANDSET __, CALLING BASE, or PERFORMING
GLOBAL PAGE.
The recipient's screen will display INTERCOM FROM HANDSET 1, or
GLOBAL CALL FROM HANDSET 1.
The recipient presses INTERCOM/TRANSFER to engage in conversation with
the person initiating the page.
NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond by
pressing INTERCOM/TRANSFER will be able to talk to you via the intercom.
Others can join the ongoing intercom call by calling one of the parties involved
in the intercom. The unit beeps whenever a party joins an ongoing call.
Transferring Calls
Advanced Operations
You can transfer calls on the GIGAPHONE system from the Base to Handset,
Handset to Handset, or Handset to Base.
Blind Transfer
You can directly transfer any active call to another GIGAPHONE extension
without notification by doing the following steps:
•
Handset or Base must be on an active call.
•
Press the INTERCOM/TRANSFER; scroll to the desired destination of
your transfer. Then press OK.
•
When the other extension answers, the call will automatically be connected
to that extension.
•
An unanswered call will ring back to the originating Handset/Base if not
answered within 30 seconds.
Announced Transfer:
You can perform an announced transfer (call and advise another extension) of
an active call by doing the following steps:
•
Handset or Base must be on an active call.
•
Place the active call on HOLD.
•
Press the INTERCOM/TRANSFER; scroll to the desired destination of
your transfer. Then press OK.
•
When the other extension answers the intercom call, explain they have
an active call waiting.
•
Both extensions press OFF to end the intercom call.
•
The other extension presses the LINE key, HANDSFREE, SPEAKERPHONE
(or HEADSET) to pick up the call on hold.
Handsfree Speakerphone Operation
Your GIGAPHONE Handset has a built-in handsfree Speakerphone. This
feature allows you to stand the Handset upright on a table or desktop and have
handsfree conversations. For more information, refer to MAKING CALLS in
HANDSET AND BASE OPERATION.
32
Handset and Base Operation
Switching from the Handset Earpiece to Handsfree
While on a call using the Handset earpiece, press HANDSFREE on the lower
left portion of the Handset.
To return to the Handset earpiece, press HANDSFREE again.
Base Speakerphone Operation
The Base of your GIGAPHONE is equipped with a full duplex Speakerphone.
This is a very useful feature for handsfree conversations or conference calls at
the base unit. For more information, refer to MAKING CALLS in HANDSET
AND BASE OPERATION.
Line in Use Indication
Active (off-hook) Handsets:
During a call, the Handset screen will
display, in the upper left corner, the LINE
icon(s) and the HANDSET/BASE
number(s) (1 – 8; 0 for the Base) currently
in use.
Advanced Operations
Base Unit:
In either the active or idle mode, the
Base screen will display, in the
upper left corner, the LINE icon(s) and
the HANDSET/BASE number(s)
currently in use.
Idle (on-hook) Handsets:
During a call, the idle Handset(s) will
display:
When one or both lines are currently in
use by a parallel set (a telephone
device other than your GIGAPHONE
system), all registered Handsets and
Base will display:
When both lines are in use at the same time, the L_EXTENSION IN USE
message will alternate between 1 and 2.
Low Battery Indication
When a low battery is detected, the Battery icon will flash and a warning beep
is played. The status message LOW BATTERY will also be displayed when
the Handset is in idle mode. To prevent an unexpected call drop, a drained
Handset battery should be replaced by a fully charged spare battery.
33
Handset and Base Operation
Message Waiting Indication
The GIGAPHONE is compatible with optional voicemail service provided by
some local telephone companies. If you subscribe to this service, and you have
new, unplayed messages in your voicemail, a Visual Message Waiting Indicator
(VMWI) signal is transmitted by your local telephone company.
The GIGAPHONE will detect a VMWI signal and activate the LINE1/LINE2
Message Waiting lights on the Base and the Message Waiting light on the
Handset.
In addition, your screen will display:
MESSAGE WAITING!
After you check your messages, the Message Waiting indicators will automatically
turn off.
Advanced Operations
Please note that whenver new, unplayed messages are stored in your voicemail,
the local Telephone Company will continue to send a VMWI signal.
Conference Calling
The GIGAPHONE is capable of supporting conference calls with up to two
registered Handsets on each line, and the Base unit.
To enter a conference call, simply access the line with two or more extensions
by pressing a LINE key (or HANDSFREE) on the Handset, or a LINE key,
then SPEAKERPHONE (or HEADSET) on the Base.
The phone icon
and extension numbers of all local participants will
be displayed in the upper left corner of the Handset.
2-LINE Conference Calls (Handset or Base)
•
•
•
•
•
Make or answer a call on LINE 1 or LINE 2. Place the call on Hold.
Make or answer a call on the other line. Press CONF. You and your
parties on Lines 1 and 2 are now on a 3-way call.
Press LINE 1 or LINE 2 on any other system Handset to join the
Conference call.
Press SPEAKERPHONE ( or HEADSET ) on the Base to join the
Conference call.
To drop a LINE from the Conference call, press DROP. Your screen
will display DROP LINE 1, DROP LINE 2 or DROP BOTH LINES.
Using the
softkeys scroll to the desired option. Then
press OK.
34
Headset Operation
Your GIGAPHONE Handset is equipped with a 2.5mm Headset Jack for use
with an optional accessory Headset for hands-free operation. If you choose to
use the Headset option, you must obtain an optional accessory Headset, which
is compatible with the GIGAPHONE.
To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the
GIGAPHONE Handset. Connect the plug on the Headset cord to the jack on
the cordless Handset. The plug should fit securely. Do not force the connection.
Headset Operation connected to
the Handset
L1
OFF
FLASH
GHI
7 PQRS
*
FLASH
CLEAR
1
4
L2
TONE
HANDSFREE
2.4GHz
2
ABC
3
DEF
5
JKL
6
MNO
8
TUV
9
OPER
#
0
INTERCOM/
TRANSFER
WXYZ
VOLUME
NOTE :
Whenever a compatible Headset is
connected to the cordless Handset, the
microphone on the Handset will be
muted. This is done to limit the effect
of background noise.
GIGAPHONE
Many compatible Headsets have a
reversible, monaural design. You can
wear your Headset on either ear,
leaving one ear free for room
conversation.
INTERCOM/
TRANSFER
1
4
GHI
7 PQRS
TONE
2
ABC
5
3 DEF
JKL
6 MNO
8 TUV
9 WXYZ
0 OPER
#
The same type of Headset can be
connected to the Base Unit. Facing the
Base, the Headset jack can be found
on the near corner of the right side
panel.When using a Headset attached
to the Base, calls are made and
answered by pressing the HEADSET
key. This key is also used to end your
call. The Base Speakerphone and Base
Headset
cannot
be
used
simultaneously. However, you can
switch between the two modes
without disconnecting your Headset.
Belt Clip
The GIGAPHONE is also equipped
with a detachable belt clip. Align the
pins on the inside edge of the clip with
the notches on the sides of the
GIGAPHONE Handset. The belt clip
should snap securely into place. Do
not force the connection.
35
Additional Information
Headset Operation connected to
the Base Unit
Maintenance
Taking Care Of Your Telephone
Your GIGAPHONE cordless telephone contains sophisticated electronic parts,
so it must be treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect
your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors
in the rain, or handle it with wet hands. Do not install your Base Unit near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many
years. Clean it only with a soft cloth slightly dampened with water or a mild
soap. Do not use excess water or cleaning solvents of any kind.
Additional Information
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If your Base Unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by
the unplugged cords.
36
In Case Of Difficulty
If you have difficulty operating your phone, the suggestions below should solve
the problem. If you still have difficulty after trying these suggestions, call
VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics
at 1-800-267-7377.
The Phone Doesn't Work At All
•
•
•
•
Make sure the Power Cord is plugged in.
Make sure the telephone line cord is plugged firmly into the Base Unit
and the telephone wall jack.
Make sure the batteries are properly charged. If the 'LOW BATTERY'
message is shown, the battery pack needs charging.
Is the Handset registered to the Base? See Registration and Operation.
No Dial Tone
•
•
First check all the suggestions above.
If you still don't hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local
telephone company.
You Get Noise, Static, Or A Weak Signal Even When You're Near The
Base Unit
•
Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit
to another outlet.
You Get Noise, Static, Or A Weak Signal When You're Away From
The Base Unit
•
•
You may be out of range. Either move closer to the Base, or relocate the
Base Unit.
The layout of your home may be limiting the range. Try moving the Base
Unit to another position.
•
•
•
•
Make sure you have the Handset ringer activated. To set the ringer, see
HANDSET SETTINGS and BASE SETTINGS.
Make sure the telephone line cord is plugged firmly into the Base Unit
and the telephone jack. Make sure the power cord is plugged in.
You may be too far from the Base Unit.
You may have too many extension phones on your telephone line to allow
all of them to ring. Try unplugging some of the other phones.
37
Additional Information
The Handset Does Not Ring When You Receive A Call
In Case Of Difficulty
You Hear Other Calls While Using Your Phone
•
Disconnect your Base Unit from the telephone jack, and plug in a regular
telephone. If you still hear other calls, the problem is probably in your
wiring or local service. Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys Or Buttons
Work
•
Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding normally, then try putting the Handset
in the cradle. If it does not seem to respond, do the following (in the order
listed) :
1.
Disconnect the power to the Base.
2.
Disconnect the Handset battery, and spare battery pack, if applicable.
3.
Wait a few minutes.
4.
Connect power to the Base.
5.
Re-install the battery pack (s)
6.
Watch for Handset to display :
Additional Information
then
38
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTECH product, VTECH Communications,
warrants to the holder of a valid proof of purchase (“Consumer” or “you”)
that the product and all accessories provided by VTECH in the sales package
(“Product”) are free from material defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used
normally and in accordance with operation instructions. This limited warranty
extends only to the Consumer for Products purchased and used in the United
States of America.
What will VTECH Communications do if the Product is not free from
material defects in materials and workmanship during the limited
warranty period (“Materially Defective Product”)?
• During the limited warranty period, VTECH’s authorized service representative
will repair or replace at VTECH’s option, without charge, a Materially
Defective Product. If we repair this product, we may use new or refurbished
replacement parts. If we choose to replace this product, we may replace it
with a new or refurbished product of the same or similar design.VTECH will
return repaired or replacement products to you in working condition. VTECH
will retain defective parts, modules, or equipment. Repair or replacement
of Product, at VTECH‘S option, is your exclusive remedy. You should expect
the repair or replacement to take approximately 30 days.
How long is the limited warranty period ?
• The limited warranty period for the product extends for ONE(1)YEAR from
the date of purchase if we repair or replace a Materially Defective Product
under the terms of this limited warranty. This limited warranty also applies
to repaired or replacement Products for a period of either (a) 90 days from
the date the repaired or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever is longer.
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification
by anyone other than an authorized service representative of VTECH; or
3. Product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTECH
electrical accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or
electronic serial numbers have been removed, altered or rendered illegible;
39
Additional Information
What is not covered by this limited warranty ?
Warranty Statement
or
6. Product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including
but not limited to Products used for rental purposes ); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1 800-5959511 for instructions regarding where to return the Product. Before calling
for service, please check the user’s manual. A check of the Product controls
and features may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of Product(s) to the service location . VTECH
will return repaired or replaced product under this limited warranty to you,
transportation, delivery or handling charges prepaid .VTECH assumes no risk
for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTECH will notify
you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs
for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the
VTECH service location along with a description of the malfunction or
difficulty;
Additional Information
2. Include “valid proof of purchase” (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone
number.
Other Limitations
• This
warranty is the complete and exclusive agreement between you and
VTECH. It supersedes all other written or oral communications related to this
Product. VTECH provides no other warranties for this product. The warranty
exclusively describes all of VTECH’s responsibilities regarding the product.
40
Warranty Statement
There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
State Law Rights: This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the product is fit
for ordinary use) are limited to one year from date of purchase. Some states
do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
41
Additional Information
• In no event shall VTECH be liable for any indirect, special, incidental,
consequential, or similar damages (including, but not limited to lost profits
or revenue, inability to use the product, or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the
use of this product. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
FCC and IC Regulations
This equipment complies with Parts 15 of the Federal Communications
Commission (FCC) rules for the United States. It also complies with regulations
RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause
undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC
registration number and Ringer Equivalence Number (REN) or the IC registration
number and Load Number. You must, upon request, provide this information
to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communications Inc.
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800267-7377.
For repair/warranty information. The telephone company may ask you to
disconnect this equipment from the line network until the problem has been
corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user's authority to operate the
equipment.
Additional Information
The equipment has been tested and found to comply with part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try and correct the interference by one or more
of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
42
FCC and IC Regulations
FCC and ACTA Information
If this equipment was approved for cornection to the telephone network prior
to July 23,2001, it was registered with the Federal Commissions (FCC) in
accordance with Part 68 of its rules. If the equipment was approved after that
date, it complies with the Part 68 rules and with Technical Requirements for
Connection of Equipment to the Telephone Network adopted by the
Administrative Council for Terminal Attachments (ACTA). We are required to
provide you with the following information.
1. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipmet to the premises wiring and
the telephone network must comply with the applicable Part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to
a compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user's manual. This equipment may not be used
with Coin Telephone Lines or with Party Lines.
2. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things,
an identifier indicating product approval and the Ringer Equivalence Number
(REN). This information must be provided to your local telephone company
upon request, For equpment approved prior to July 23,2001, the product
identifier is preceded by the phrase "FCC Reg No." and the REN is listed
separately. For equipment approved after that date, the product identifier is
preceded by "US" and a colon (;), and the REN is encoded in the product identifier
as the sixth and seventh characters following the colon. For example, the product
identifier US: AAAEQ03T123XYZ would indicate an REN of 0.3.
The REN is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. In most , but not
all areas, the sum of all RENS should be five (5.0) or less, You may want to
connect your local telephone company for more information.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance notice
is not practical, you will be notified as soon as possible. You will be given the
opportunity to correct the problem and the telephone company is required to
inform you of your right to file a complaint with the FCC. Your telephone
company may make changes in facilities, equipment, operation, or procedures
that could affect the proper functioning of this product. The telephone company
is required to notify you if such changes are planned.
43
Additional Information
3. Repair instructions
If the equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the Limited Warranty.
FCC and IC Regulations
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police,
fire department and emergency medical service telephone number in this
locations. If you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory
card, so that you can still dial the emergency number manually if the memory
dialing feature doesn't work.
b. This feature is provided only as a convenience, and the manufacturer assumes
no responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the call before
hanging up.
• Programming/testing of emergency numbers should be performed during
off-peak hours, such as in the early morning or late evening, when the emengency
services tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
Notice :
The REN assigned to this device denotes the number of devices you may connect
to the telephone loop which is used by the device to prevent overloading The
termination on a loop may consist of any combination of devices subjected only
to the requirement that the sum of the REN does not exceed five (5.0)
Additional Information
Notice :
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective,
operational and safety requirements. The Department does not guarantee the
equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
44
FCC and IC Regulations
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.
Caution :
Users should not attempt to make such connections themselves, but should
contact the appropriate electrical inspection authority, or electrician, as
appropriate.
Your GIGAPHONE is designed to operate at the maximum power allowed by
the FCC and IC. This means your Handset and Base Unit can communicate only
over a certain distance - which will depend on the location of the Base Unit and
Handset, weather, and the construction and layout of your home or office.
R
The RBRC Seal
R
The RBRC Seal on the nickel-cadmium battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry
program to collect and recycle these batteries at the end of their useful
lives, when taken out of service within the United States and Canada.
R
The RBRC program provides a convenient alternative to placing used
nickel-cadmium batteries into the trash or municipal waste,which may be illegal in your
area.
R
VTech’s participation in RBRC makes it easy for you to drop off the spent battery
at local retailers participating in the RBRC program or at authorized VTech product
service centers.Please call 1-800-8-BATTERYTM for information on
Ni-Cd battery recycling and disposal bans/restrictions in your area.VTech’s
involvement in this program is part of its commitment to protecting our environment
and conserving natural resources.
R
R
45
Additional Information
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
Technical Specifications
FREQUENCY CONTROL
WEIGHT
Crystal controlled
PLL synthesizer
Handset :
116 grams
Base :
587 grams
(excluding battery pack)
TRANSMIT FREQUENCY
2401.056 - 2481.408 MHz
POWER REQUIREMENTS
RECEIVE FREQUENCY
Handset : 2.4V 1500mAh NiMH or
2.4V 800mAh Ni-Cd
Battery Pack
2401.056 - 2481.408 MHz
CHANNELS
Base :
94 Channels
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
SIZE
Handset : 174mmx50mmx34mm
(including antenna)
Base :
7 VDC @ 900mA
MEMORY
Speed Dial: 50 Memory locations
32 digits per location
CID :
Alpha Numeric Display
50 Memory locations
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
206mmx146mmx70mm
46
Table Of Contents
1.
Important Safety Instructions 26.
3.
Introduction
4.
5.
6.
7.
7 .
8.
Parts Check List
The Handset Layout
The Base Unit Layout
Getting Started
12.
Setup
Installation of Battery Pack in
Handset
Charging Of Handset Battery
Pack
Dial Tone
Spare Battery Charger/Power
Backup Function
Registration and Operation
14.
Basic Operation
9.
10.
11.
14.
16.
16.
16.
16.
17.
18.
18.
18.
18.
19.
19.
20.
20.
20.
20.
20.
21.
21.
23.
23.
23.
24.
25.
Handset and Base Indicators
Soft Menu Functions
RDL (Redial)
HANDSET MENU
BASE UNIT MENU
Call History (Caller ID)
DIAL OPTION SHORTCUT
DELETE
DELETE SHORTCUT
SAVE TO MEMORY
Handset and Base Settings
RINGERS
LOW BATT TONE
RANGE TONE
KEYPAD TONE
CONTRAST
SELECT TONE/PULSE AT
THE BASE UNIT
ENHANCED MODE
RENAME
Register
Handset Deregistration
Register
Memory
To Store a Number/Name
26.
27.
To Search For and Dial a
Number/Name
To Delete a Number/
Name
To Edit a Number/Name
28. Advanced Operations
28.
28.
29.
29.
30.
30.
30.
31.
33.
33.
33.
34.
34.
34.
Handset and Base Operation
Making Calls
Redial
Answering Calls
Mute Function
Hold Function
Flash Function
How to Adjust the Handset
Volume
Base Speakerphone or
Headset Volume
Intercom Function
Transferring Calls
Handsfree Speakerphone
Operation
Switching from the Handset
Earpiece to Handsfree
Base Speakerphone Operation
Line in Use Indication
Low Battery Indication
Message Waiting Indication
Conference Calling
2-LINE Conference Calls
35.
Additional Information
31.
31.
32.
32.
33.
35.
35.
35.
35.
36.
37.
39.
42.
45.
46.
47
Headset Operation
Headset Operation connected
to the Handset
Headset Operation connected
to the Base Unit
Belt Clip
Maintenance
In Case Of Difficulty
Warranty Statement
FCC and IC Regulations
The RBRC® Seal
Technical Specifications
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon.
Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge
Way, Richmond, B.C. V6X 1Z9.
Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.
Printed in China
48
91-5821-30-00
ISSUE 0
49