VTech DS6472-6 User's Manual

Model: DS6472-6

®

User’s manual

w w w.v t e c h p h o n e s . c o m

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 121 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at

VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Compatible with

Hearing Aid T-Coil

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant

Logo is a trademark of the Telecommunications Industry

Association. Used under license.

TIA-1083

T

Register online to get an additional 3-month warranty!

Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty support.

Product news

Learn about the latest VTech products.

The Bluetooth ® word mark and logos are registered trademarks owned by

Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc.

Other trademarks and trade names are those of their respective owners.

Table of contents

Getting started .........................1

Parts checklist ............................1

Installation ..................................2

Telephone base and charger installation ...............................3

Handset battery installation ......4

Handset battery charging ...........5

Headset charger installation .......6

Power on the headset ................6

Headset charging .......................6

Earbud installation ......................7

Ear hook installation ...................8

Head band installation ................11

Installation options .....................13

Tabletop to wall mount installation ..............................13

Wall mount to tabletop installation ...............................14

Telephone base layout ...............15

Handset layout ...........................16

Headset layout ...........................19

Handset main menu ...................20

Bluetooth ® .................................22

Introducing Bluetooth .................22

Glossary of terms ......................23

Bluetooth setup ..........................24

Add a cell phone ........................24

Add a headset ............................26

Auto connection .........................27

Connecting devices ....................28

Review the device list .................28

Connect/Disconnect an active device ......................................28

Remove a device ........................29

Rename a device .......................30

Replace an active device ...........31

Bluetooth connection from idle mode .......................................31

Download directory ....................32

Interruption to directory download .................................34

i i

View the directory download information ..............................34

Change PIN ................................35

Telephone settings ..................36

Handset settings .......................36

Ringers .......................................36

Ringer volume (handset) ............36

Ringer volume (headset) ............36

Ringer tone .................................37

Set date and time .......................38

Settings ......................................39

LCD language ............................39

Voice language ...........................39

Display alerts ..............................40

CID time synchronization ...........43

Rename handsets ......................43

Key tone .....................................44

Dial mode ...................................44

Voice Announce ® caller ID .........45

Website.......................................46

Home area code .........................46

Cell area code ............................47

Telephone base settings ............48

Answering system settings.........48

Telephone operation ................49

Make, answer or end a home call ..........................................49

Call waiting on the home line .....50

Make, answer or end a cell call ..........................................51

Call waiting on the cell line .........51

Answer a cell call while on a home call .................................52

Cell phone voicemail ..................52

Answer a home call while on a cell call ....................................52

Conference home and cell calls .........................................53

Using the home and cell lines together ...................................53

Handset speakerphone ..............54

Volume control ...........................54


Silence the ringer .......................54

Mute ...........................................54

Temporary tone dialing ...............55

Hold ............................................55

Handset/headset locator ............55

Equalizer.....................................56

Transfer a call .............................56

Chain dialing...............................57

Redial list ....................................58

Review the redial list ..................58

Dial a redial entry .......................58

Save a redial entry to the directory ..................................59

Delete a redial entry ...................59

Multiple handset use ...............60

Share an outside call ..................60

Intercom .....................................60

Answer an incoming call during an intercom call .......................61

Transfer a call using intercom ....62

Push-to-talk (PTT) ......................63

PTT on/off ..................................63

PTT to a single handset .............64

PTT to multiple handsets ...........65

Answer a PTT call ......................66

Change a one-to-one PTT to intercom call ............................66

End a PTT call ............................67

Answer an incoming call during a PTT call ................................67

Make an outgoing call during a

PTT call ...................................67

Directory ...................................68

About the directory .....................68

Create a new entry in the home directory ..................................69

Review the directory...................70

3-character alphabetical search .....................................70

Dial a directory entry ..................71

Edit a directory entry ..................71

Edit the type of a directory entry ........................................72

Delete a directory entry ..............72

Remove a downloaded directory ..................................72

Speed dial ..................................73

Assign a speed dial slot .............73

Reassign a speed dial slot .........73

Dial a speed dial entry ...............73

Delete a speed dial entry ...........74

Caller ID .....................................75

About caller ID ............................75

Information about caller ID with call waiting ..............................75

Caller ID history ..........................76

Memory match ..........................76

Review the caller ID log ............77

View dialing options ...................78

Dial a caller ID log entry ............78

Save a caller ID log entry to the directory ..................................79

Delete from the caller ID log .......80

Caller ID log display screen messages ................................80

Answering system settings ....81

Answer on/off .............................81

Announcement ...........................82

Play your announcement ...........82

Record your own announcement ........................82

Delete your announcement ........83

Answering system setup ............84

Call screening ............................84

Number of rings ..........................85

Remote access code .................86

Message alert tone.....................87

Recording time ...........................87

ii


Answering system operation ...................................88

Answering system and voicemail indicators ................................88

Using the answering system and voicemail together ...................88

Message capacity ......................89

Voice prompts ............................89

Call screening ............................89

Call intercept ..............................89

Temporarily turning off the message alert tone .................90

Message playback .....................90

Delete all old messages .............92

Record and play memos ............92

Message window displays..........93

Remote access ..........................94

Appendix ...................................95

Display screen messages ..........95

Handset and telephone base indicators ................................100

Headset indicators .....................102

Handset battery ..........................103

Headset battery ..........................104

Expand your telephone system ..105

Add and register a handset ........105

Add and register a headset ........106

Deregister handsets/headsets ...107

Troubleshooting ..........................108

Important safety instructions ......121

Precautions for users of implanted cardiac pacemakers .................122

Operating range .........................122

Maintenance ...............................122

About cordless telephones.........123

The RBRC ® seal .........................123

Limited warranty .........................124

FCC, ACTA and IC regulations ..126

Technical specifications .............128

Index ..........................................129

iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Quick start guide

Bluetooth quick start guide

User’s manual

Quick start guide Bluetooth quick start guide

User’s manual

Wall mount bracket

Cordless headset with an earbud attached

Head band Ear hooks (3) Additional earbuds (3)

Ear pad

Headset charger with power adapter installed

Battery compartment covers (5)

Batteries (5)

Telephone line cord

Telephone base power adapter

Handset chargers with power adapters installed (4)

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Telephone base Handsets (5)

The headset battery is not replaceable.

To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

1

Getting started

Installation

Install the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location.

When using a Bluetooth wireless technology enabled cell phone with this telephone, make sure the cell phone is within 15 feet of the telephone base to maintain a reliable connection between the cell phone and telephone base.

This product may be shipped with protective stickers covering the handsets and telephone base displays. Remove them before use.

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Avoid placing the telephone base too close to:

Communication devices such as personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, Wi-Fi, or

802.11) or other cordless telephones.

Excessive heat sources.

Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing machine or work bench.

2

Getting started

Telephone base and charger installation

Install the telephone base and chargers as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Electrical outlet not controlled by a wall switch

Telephone wall jack

Telephone base power adapter

Telephone line cord

Power adapter

A DSL filter

(not included) is required if you have

DSL high speed Internet service

Charger

Telephone base

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Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial

1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

3

Getting started

Handset battery installation

Install the battery as shown below.

1.

2.

Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

3.

4.

Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The

CHARGE light is on when the handset is charging.

1 2

3 4

CHARGE light

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If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

4

Getting started

Handset battery charging

Once you have installed the battery, the screen indicates the battery status

(see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 103 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset shows Low battery along with a flashing . If you are on a call in low battery mode, the handset beeps every minute.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

The screen is blank, or shows Place in

charger and flashes.

Battery status

Battery has no or very little charge. The handset cannot be used.

The screen shows

Low battery and

flashes.

The screen shows

HANDSET X.

Battery has enough charge to be used for a short time.

Battery is charged.

Action

Charge without interruption until the screen shows

HANDSET X (at least

30 minutes).

Charge without interruption until the screen shows

HANDSET X (at least

30 minutes).

To keep the battery charged, place it in the telephone base or charger when not in use.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 38. To skip setting, press OFF/ CANCEL or BACK .

SET DATE

09/30/09

MM/DD/YY

BACK SET

5

Getting started

Headset charger installation

Install the headset charger as shown below.

Plug the small end of the headset charger power adapter into the power jack of the headset charger.

Plug the large end of the headset charger power adapter into an electrical outlet not controlled by a wall switch.

Headset charger

Power on the headset

Power on the headset before use. Place the headset in the headset charger or press and hold for two seconds. The light flashes three times in blue and you hear three beeps when the headset is being powered on.

If the headset will not be used for a long time, press and hold for two seconds to power off the headset. The light flashes three times in red and you hear three beeps when the headset is being powered off.

Headset charging

After installing the headset charger, charge the headset as shown below.

The headset is fully charged after three hours of continuous charging. If the

light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes to give the headset enough charge to use for a short time. For best performance, keep the headset in the headset charger when not in use. See the table on page 104 for battery operating times.

1. Place the tip of

the headset in the

small cradle on

the headset charger.

2. The magnet holds

the top of the

headset in place.

The light turns

on when charging.


6

Getting started

Earbud installation

There are four earbuds provided and one of them has already been attached to the headset.

To remove the earbud from the headset earpiece:

Hold both sides of the earbud and then pull the earbud until it separates from the earpiece.

To attach the earbud to the headset earpiece:

1.

Choose an appropriate earbud.

2.

Press the earbud towards the earpiece until it clicks into place. Move the earbud around so that the protruding bump on the earbud is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

Protruding bump

7

Getting started

Ear hook installation

There are three ear hooks provided. The smallest ear hook is a flexible ear hook. If you choose to use it, adjust to suit your ear comfortably before use.

To attach the ear hook to the headset:

1.

Remove any headset attachment (earbud excluded) connected to the headset.

2.

Choose an appropriate ear hook.

3.

Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place.

[A]

[B]

4.

Hook the headset on your right ear. Adjust the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.

8

Getting started

Ear hook installation (continued)

To wear the headset on your left ear:

1.

Hold the headset with one hand.

Lift the ear hook upward.

2.

Twist the ear hook 180 degrees clockwise.

3.

Push the ear hook downward.

4.

Hook the headset on your left ear. Adjust the angle of the headset until the microphone is pointing towards your mouth.

9

Getting started

Ear hook installation (continued)

To remove the ear hook from the headset:

1.

Hold the headset with one hand and the ear hook with your other hand.

2.

Pull the end of the ear hook up until it separates from the rotating clip on the headset.

10

Getting started

Head band installation

To attach the head band to the headset:

1.

Remove any headset attachment connected to the headset.

2.

Attach the ear pad to the headset earpiece.

3.

To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place.

[A]

[B]

11

Getting started

Head band installation (continued)

4.

Adjust the head band to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.

To wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset.

To remove the head band from the headset:

1.

Hold the headset with one hand and the head band with your other hand.

2.

Pull the end of the head band until it separates from the rotating clip on the headset.

12

Getting started

Installation options

If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

1.

2.

3.

4.

Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base. Plug the small end of the telephone base power adapter into the POWER jack on the bottom of the telephone base.

Position the lower portion grooves on the telephone base to the lower portion tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs

(marked A) on the wall mount bracket. Push the telephone base down until it clicks securely in place.

Route the telephone line cord (or DSL filter) through the wall mount bracket hole and plug it into the telephone wall jack. Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch.

Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

1 2

3

4

13

Getting started

Wall mount to tabletop installation

1.

If the telephone line cord and power adapter cord are bundled, untie them first.

2.

3.

4.

Slide the black wall mount bracket up and remove it from the wall plate.

Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

Slide the telephone base up and remove it from the wall mount bracket.

See Telephone base and charger installation on page 3.

14

Getting started

Telephone base layout

REPEAT/

Press to repeat a message or press twice to play the previous message

(page 90).

/FIND HANDSET

Press to page all system handsets and headset

(page 55 ).

/ANS ON/OFF

Press to turn the answering system on or off (page 81).

IN USE light

On when the handset or headset is in use.

Flashes when another telephone sharing the same line is in use or on hold.

Flashes quickly when there is an incoming home call.

Message window

Shows the number of messages and other answering system information (page 93).

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DELETE/X

Press to delete the message currently playing (page 90).

When the phone is not in use, press twice to delete all previously reviewed messages

(page 92).

/VOL/

Press to adjust the volume during message playback (page 90).

When the phone is not in use, press to adjust the telephone base ringer volume (page 48).

SKIP/

Press to skip to the next message (page 90).

PLAY/STOP/

Press to play messages

(page 90).

Press to stop message playback (page 90).

D1/D2 lights

On when the telephone base is paired and connected with a Bluetooth device.

Flashes when there is an incoming cell call.

Alternate when the telephone base is in discoverable mode.

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger.

Softkeys (2)

Press to select a menu item displayed above the key.

While in a menu, press to select an item, or save an entry or setting.

/CELL

Press to make or answer a cell call (page 51).

During a cell call, press to answer an incoming call when you hear a call waiting alert (page 51).

Flashes quickly when there is an incoming cell call.

Flashes slowly when a cell call is on hold.

/HOME/FLASH

Press to make or answer a home call (page 49).

During a home call, press to answer an incoming call when you hear a call waiting alert (page 50).


Flashes slowly when a home call is on hold.

1

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 78).

Press to switch to tone dialing temporarily during a call if you have pulse service (page 55).

Press to toggle the name order when saving a caller ID entry into the directory (page 79).

Press to make or answer a home call using the handset speakerphone (page 49).

During a call, message or announcement playback, press to switch between the speakerphone and the handset (page 54).

REDIAL/PAUSE

Press to review the redial list (page 58).

While dialing or entering numbers into the directory, press and hold to insert a dialing pause (page 69).

During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 56).

16

Getting started

Handset layout (continued)

VOL/ /

While in a menu, press to scroll up.

During a call or message playback, press to increase the listening volume (page 54 or page 91).

When the handset is not in use, press to enter the directory (page 70).

When entering numbers and names in the directory, press to move the cursor to the left.

MUTE/DELETE

While on a call, press to mute the microphone (page 54).

While reviewing the caller ID log, directory or redial list, press to delete an individual entry (page 80, page 72 and page 59 respectively).

Press to delete digits when predialing (page 49).

While entering or editing a directory entry, press to erase a digit or character.

While the handset is ringing, press to silence the ringer temporarily.

During message or announcement playback, press to delete a message or announcement.

OFF/CANCEL

During a call, press to hang up (page 49 and page 51).

While the handset is ringing, press to silence the ringer temporarily (page 54).

Press and hold while the telephone is not in use to erase the displayed messages ( XX Missed calls and Download fail).

While in a menu, press to exit without making changes or press and hold to return to idle mode.

VOL/ /CID

While in a menu, press to scroll down.

During a call or message playback, press to decrease the listening volume (page 54 or page 91).

When the handset is not in use, press to review the caller ID log (page 77).

When entering numbers and names in the directory, press to move the cursor to the right.

# (pound key)

While reviewing a caller ID log entry or a directory entry, press repeatedly to show other dialing options

(page 78 and page 71 respectively).

17

Getting started

Handset layout (continued)

PUSH TO TALK (PTT)

Press to begin a one-to-one or one-to-group broadcast (page 64 and page 65).

Press and hold to begin a broadcast to a group of handsets when the handset is not in use (page 65).

18

Getting started

Headset layout

(on/off)

Press and hold two seconds to power on or off.

Press to answer, end or join a call (pages 49, 51 and 60).

On in red when charging in the headset charger.

On in blue when fully charged in the headset charger.

Flashes once every 10 seconds in blue when in idle mode.

Flashes once every 10 seconds in red when in low battery mode.

Flashes twice every three seconds in blue while on a call.

Flashes quickly in blue while being paged.

Flashes quickly and alternately in red and blue while being registered.

Flashes four times every four seconds in blue when there is an incoming call.

Earpiece

Rotating clip

Connect the ear hook or head band.

+/-/VOLUME

While on a call, press to adjust the listening volume

(page 54).

When the headset is not in use, press to adjust the ringer volume (page 36).

RESET inset button

Insert a paper clip or similar object to reset the headset when deregistration fails (page 107).

19

MUTE/FLASH

While on a call, press to mute the microphone (page 54).

While on a call, press and hold to answer an incoming call when you receive a call waiting alert (page 50 and page 51).

When there is an incoming call, press to silence the ringer in the earpiece temporarily.

Microphone

Getting started

Handset main menu

To enter the main menu:

1.

2.

Press MENU when the handset is not in use.

Press or to highlight a handset feature menu, then press SELECT to enter that menu.

To return to the previous menu, press OFF /CANCEL.

To return to idle mode, press and hold OFF /CANCEL.

Play messages - play messages from the answering system.

Answering sys - record memos and change your answering system settings.

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Directory - store and search for names and numbers.

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Caller ID log - review the caller ID history or delete all caller ID log entries.

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Intercom - make intercom calls to a system handset.

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Bluetooth - set up and manage your

Bluetooth enabled devices.

Answering sys

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

20

Getting started

Handset main menu (continued)

Ringers - set up ringers for the home and cell lines.

Set date/time - set up the date and time of your telephone.

Directory

Caller ID log

Intercom

Bluetooth

Ringers

BACK SELECT

Settings - change your telephone settings.

Intercom

Bluetooth

Ringers

Set date/time

Settings

BACK SELECT

Caller ID log

Intercom

Bluetooth

Ringers

Set date/time

BACK SELECT

Website - displays the VTech website address.

Bluetooth

Ringers

Set date/time

Settings

Website

BACK SELECT

21

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Bluetooth

Introducing Bluetooth

Your new DS6472 telephone system with Bluetooth wireless technology has the following features:

Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base.

Connect a maximum of two cell phones to make and receive cell calls.

Only one cell phone can be active on a call at a time.

Connect one Bluetooth enabled headset for making and receiving home calls.

Conference cell and home calls.

Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system.

IMPORTANT INFORMATION

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After plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon.

Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.

Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet) from the telephone base. Keep connected cell phones and headset within this range.

If your cell phone has poor reception in your home, the DS6472 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6472 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

Charge your cell phone while it is connected to the telephone base.

Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.

Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls.

Refer to Bluetooth setup (page 24) to learn how to set up and manage your

Bluetooth enabled devices. Refer to Telephone operation (page 49) on how to operate your Bluetooth devices with your new DS6472 telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 108) if you experience difficulty using the telephone system.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license.

VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

22

Bluetooth

Glossary of terms

Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and your new

DS6472 telephone system.

Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device on the list is active, D1 or D2 displays in front of the device name. In order to use a

Bluetooth device on a call, it must be in an active slot and be connected.

Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.

Cell line - the telephone line associated with your cell phone service. On your DS6472 handset, press /CELL to use the cell line.

Connected - when you pair a Bluetooth device to the DS6472, it is placed in an active slot and automatically connected. When a device is connected,

1 and/or 2 displays after on the handset and the D1 and/or D2 light on the telephone base is on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the DS6472.

Disconnected - when a device is disconnected, 1 and/or 2 displays after on the handset and the D1 and/or D2 light on the telephone base is off.

Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. When pairing a headset, the headset must be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as Find Me or Visibility.

Home line - your conventional telephone land line. On your DS6472 handset, press /HOME/ FLASH to use the home line.

Paired devices - once Bluetooth enabled devices have been paired with the telephone base, they appear on the device list. A maximum of four devices can be paired with the telephone base.

Pairing - this refers to the process of Bluetooth enabled devices registering device information with each other. The telephone base must be paired with a

Bluetooth enabled cell phone or headset before the Bluetooth device can be used. Depending on the manufacturer, this is also referred to as Bonding.

PIN - by default, the PIN is 0000 for the telephone base and for most

Bluetooth devices. PIN information must be exchanged between

Bluetooth devices before they can be used. This is also known as a

Passkey or Passcode.

23

Bluetooth

Bluetooth setup

To use a Bluetooth enabled cell phone or headset with your DS6472, you must first pair and connect your Bluetooth device(s) with the telephone base.

All DS6472 handsets can be used to make or answer on the cell phone line.

Bluetooth wireless technology operates within a short range (30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, move closer to the telephone base to maintain sufficient signal strength.

Add a cell phone

Before you begin, make sure that you have cellular coverage and your

Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a cell phone:

1.

Press MENU on the handset when it is not in use.

2.

3.

Press or to highlight press SELECT .

Bluetooth, then

Press SELECT to choose Add device, then press

SELECT to choose Add cellular. The handset displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it.

• If there are already four paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not (page 31).

4.

• If there are already two active devices on the device list with prefix D1: or D2:, the handset shows Only

2 devices can be ready for connection. You are prompted to deactivate an active device.

•

Press NEXT . The handset displays 2. Place cell

phone next to base.

All devices that are connected to the telephone base are disconnected until the pairing process is completed.

Answering sys

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

ADD DEVICE

Add cellular

Add headset

BACK SELECT

24

Bluetooth

Add a cell phone (continued)

5.

Press NEXT to turn on the telephone base discoverable mode. The handset displays Set cell to search base: VTech DS6472 discoverable PIN:

0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.

6.

7.

• Your cell phone may require a passcode. In this case, the handset displays Check cellular. ENTER

PASS CODE. Enter the cell phone passcode into the handset and press SET to save.

Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process. The handset displays Adding Cell Phone A to device list...

When a device is successfully connected, the handset displays Cell Phone A is added and connected

to base. You hear a confirmation tone. The corresponding status icon ( 1 or 2) displays. The corresponding device light on the telephone base ( D1 or D2) turns on.

Set cell to search base:

VTech DS6472 discoverable

PIN:0000

Adding

Cell Phone A to device list...

Cell Phone A is added and connected to base.

If you have trouble pairing your cell phone, it may not be compatible with your DS6472. Check the Bluetooth compatibility list at www.vtechphones.com.

•

•

•

The pairing process may take up to one minute. If the pairing process fails, try again.

The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your DS6472 to complete the pairing process.

If you put the handset back in the telephone base or charger while pairing, the pairing is canceled and the handset returns to idle mode.

25

Bluetooth

Add a headset

Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device.

Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a headset:

1.


2.

Press or to highlight Bluetooth, then press SELECT .

3.

4.

•

Press SELECT to choose Add device.

Press or to highlight Add headset, then press SELECT . The handset displays If headset is connected to cell, please disconnect it.

Press NEXT .

When there is already an active headset, the handset shows Only 1 headset in device list can

be ready for connection and then prompt you to replace an existing paired device (page 31).

5.

6.

• When there are already two active devices, the handset shows Only 2 devices can be ready for

connection. The telephone base will deactivate another headset from an active slot automatically.

•

The handset displays Pls set headset to

discoverable mode, then press NEXT .

All devices that are connected to the telephone base are temporarily disconnected.

The handset displays Searching for Bluetooth

headsets... Set your headset to discoverable mode

(refer to the user’s manual of your headset).

7.

8.

When the handset displays the found devices, press

or to highlight a desired headset and then press SELECT .

Enter the PIN of your headset. The PIN for most

Bluetooth devices is 0000 (refer to the user’s manual of your headset). Then press NEXT . The handset displays Adding Headset A to device list... when the base is connecting to your headset.

Answering sys

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

ADD DEVICE

Add cellular

Add headset

BACK SELECT

If headset is connected to cell, please disconnect it.

NEXT

Pls set headset to discoverable mode

BACK NEXT

Searching for

Bluetooth headsets...

FOUND DEVICES

Headset A

Headset B

BACK SELECT

26

Bluetooth

Add a headset (continued)

9.

When a device is successfully connected, the handset displays Headset A is added and connected to

base and the corresponding status icon ( 1 or 2).

You hear a confirmation tone.

The corresponding light on the telephone base ( D1 or D2) turns on.

If you have trouble pairing your headset, it may be not compatible with your DS6472. Check the Bluetooth compatibility list at www.vtechphones.com.

•

•

The pairing process may take up to one minute. If the pairing process fails, try again.

If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode.

Adding

Headset A to device list...

Headset A is added and connected to base.

•

•

•

Auto connection

An active device may be disconnected from the telephone base when:

The Bluetooth feature of your connected cell phone is turned off.

The power of your device is turned off.

Your Bluetooth device is not within range of the telephone base.

When the Bluetooth feature or power on the device is turned on, or it moves within range of the base, the base will try to reconnect to the Bluetooth device. If you disconnect the device through the device list, the base will not attempt to reconnect unless your device is moved out of range and back in range again.

27

Bluetooth

Connecting devices

Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot

( D1 or D2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time.

Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.

When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.

Review the device list

1.

2.

3.



Press or to highlight Device list, then press SELECT .

Answering sys

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

Connect/Disconnect an active device

While in the device list menu, you may connect or disconnect your devices.

1.

2.

3.

4.

5.




Press or to highlight a device when necessary, then press OPTION .

Press or to highlight Connect/Disconnect

(whichever is applicable), then press

SELECT to confirm. The handset displays Device

connected/Device disconnected. You hear a confirmation tone.

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

1

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

Cell Phone C

BACK OPTION

When your device is connected, you will be prompted to select Disconnect. When your device is disconnected, you will be prompted to select Connect.

1

Headset A

Connect

Remove

Rename

BACK SELECT

28

Bluetooth

Remove a device

When you already have the maximum of four paired devices on the device list and you want to add another device, you must first delete a device from the device list.

1.

2.

3.

4.

5.




•

Press or to highlight a desired device when necessary, then press MUTE /DELETE.

- OR -

Press or to highlight a desired device when necessary, then press OPTION .

• Press or to highlight Remove, then press SELECT .

The handset displays Remove Headset A? Press YES to confirm. The handset displays Device removed

from device list. You hear a confirmation tone.

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

1

DEVICE LIST

D1:Headset A

D2:Cell Phone A

BACK OPTION

1

Headset A

Connect

Remove

Rename

BACK SELECT

1

Remove

Headset A

?

NO YES

Device removed from device list.

29

Bluetooth

Rename a device

You can change the name of a device on the device list.

1.

2.

3.

4.

5.

6.

7.




Press or to choose a desired device when necessary, then press OPTION .

Press or to highlight Rename, then press

SELECT . The handset displays ENTER NEW NAME.

•

•

Use the dialing keys to edit the name (up to

15 characters).

Press MUTE /DELETE to erase a character.

Press and hold all characters.

MUTE /DELETE to erase

• Press to move the cursor to the right or to the left.

Press SAVE . The handset displays Device renamed.


BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

1

DEVICE LIST

D1:Headset A

D2:Cell Phone A

BACK OPTION

1

Headset A

Connect

Remove

Rename

BACK SELECT

1

ENTER NEW NAME

Headset A -----

SAVE

30

Bluetooth

Replace an active device

If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices.

To replace an active device:

1.


2.

3.


Bluetooth, then


4.

5.

Press or to highlight the device you want to activate, without a prefix D1: or D2:, then press OPTION .

Press or to highlight Connect, then press

SELECT . The handset displays Only 2 devices can

be ready for connection and then a list of devices for deactivation.

6.

7.

Press or to highlight the device to be deactivated, then press NEXT . The handset displays

Cell Phone/Headset A is deactivated and you hear a confirmation tone. The handset displays Connecting

Cell Phone/Headset B to the base...

Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated and connected, the handset displays

Device connected. You hear a confirmation tone.

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

1

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

Cell Phone C

BACK OPTION

1

Cell Phone B

Connect

Remove

Rename

BACK SELECT

Connecting

Cell Phone B to the base...

Bluetooth connection from idle mode

When you have active devices that are not connected,

CONNECT appears on the idle handset. Press CONNECT to start connecting an active device. When there are two active devices, the handset will prompt you to choose one before connection.

1

HANDSET 1

--:-- --/--

CONNECT MENU

31

Bluetooth

Download directory

You can download up to four cell phone directories (phonebooks) to your DS6472 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Before downloading the directory, make sure the cell phone is paired, active and connected to the DS6472. Make sure the handset battery is charged for at least 10 minutes.

Place your cell phone next to the telephone base when you download a cell phone directory to your DS6472.

To download a cell phone directory:

1.

2.



3.

•

Press or to highlight Download dir, then press SELECT .

If there is no cell phone paired to the system, the handset displays Device list is empty. Press OK to return to the Bluetooth menu.

4.

•

Press or to highlight a desired device, then press SELECT .

If the selected device is active but disconnected, the handset displays Cellular phone not connected.

Press CONNECT .

5.

•

•

•

Press or to highlight one of the following options:

Phone memory - download all contacts stored in your phone memory.

SIM card only - download all contacts stored in your SIM card.

Phone and SIM - download all contacts stored in both your phone memory and SIM card.

•

Press SELECT . During the download, the handset displays the progress. All other idle system handsets display Downloading dir.

Your cell phone may require a passcode. In this case, the handset displays Check cellular. ENTER

PASS CODE. Enter the cell phone passcode into the handset and press SET to save.

Answering sys

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

1

DOWNLOAD DIR

D1:Cell Phone A

D2:Cell Phone B

BACK SELECT

1

DOWNLOAD FROM

Phone memory

SIM card only

Phone and SIM

BACK SELECT

32

Bluetooth

Download directory (continued)

• If the selected device’s directory has already been downloaded to the DS6472 before, the handset displays the last update date of your cell phone. The directory stored on the DS6472 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 71), those changes will be lost. Press

NEXT to start the download, the handset displays

Erasing directory...

6.

1

Cell Phone A

Downloading entry #XXXX

STOP

• If you already have four downloaded directories, the handset displays Memory is full. Replace existing

directory? Press YES . Highlight the cell phone directory to be replaced and then press SELECT .

The handset displays Replace Cell Phone A

directory? Press YES to confirm.

1

Download ended

XXXX entries saved

OK

When the downloading process is complete, the handset displays Download ended XXXX entries saved. You hear a confirmation tone.

Press OK to return to the download directory menu.

•

•

•

Certain cell phones do not support SIM card download. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.

When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6472.

For certain cell phones, you may need to press a key on your cell phone to confirm the directory download.

33

Bluetooth

Interruption to directory download

When you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display

Download fail after the call ends. When you try to view the downloaded directory, the handset displays Last download failed: MM/DD/YY. You need to download the directory again (see page 32).

•

•

•

When you are downloading a directory from a cell phone and the telephone base loses power, the download process stops. When the telephone base regains power, the handset only displays the Home directory. You need to download the directory again (see page 32).

1

HANDSET

Download fail

1

The download progress screen may be replaced with

Cell line in use. To go back to the downloading progress

12:31 PM 12/31 screen, do steps one through four on page 32. The download process continues even if any of the following occurs:

MENU

You place the handset in the telephone base or charger.

You access your cell phone menu features.

The handset battery becomes depleted or the handset loses connection with the telephone base.

During the download process, do not attempt to make changes to your cell phone directory.

View the directory download information

1.

2.

3.

4.


Press or to highlight Directory, then press SELECT .

Press or to choose the desired downloaded directory, then press OPTION .

Press or to highlight Last update, then press SELECT . Press OK to exit.

Cell Phone A

Last update:

12/12/09

Total #0159

OK

34

Bluetooth

Change PIN

You are required to enter a PIN when establishing a

Bluetooth connection. The default PIN of your telephone base is 0000.

To change the PIN:

1.


2.

3.


Press or to highlight Change PIN, then press

SELECT . The handset displays ENTER NEW PIN and the existing PIN.

Bluetooth, then

4.

5.

BLUETOOTH

Add device

Device list

Download dir

Change PIN

BACK SELECT

ENTER NEW PIN 1

•

•

•

Use the dialing keys to enter a new four-digit code.

Press MUTE /DELETE to erase a digit.

Press and hold MUTE /DELETE to erase all digits.

----

BACK SET

Press to move the cursor to the right or to the left.

Press SET to save. You hear a confirmation tone.

35

Telephone settings

Handset settings

Ringers

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines.

Ringer volume (handset)

You can adjust the ringer volume for the incoming home and cell calls.

To adjust the handset ringer volume:

1.

2.

3.


Press or to highlight Ringers, then press SELECT .

Press SELECT to choose Ringer volume.

4.

5.

6.

Press or to highlight All lines, Home, Cell-D1, or

Cell-D2 then press SELECT .

Press or to sample each volume level.


- OR -

Press OFF to turn off the ringer, then press SET to save. You hear a confirmation tone.

RINGERS

Ringer volume

Ringer tone

BACK SELECT

RINGER VOLUME

All lines

Home

Cell-D1

Cell-D2

BACK SELECT

RINGER VOLUME

•

•

•

When the ringer volume for all are set to off, a ringer off icon appears steady. When only one or two of the ringer volume is set to off, a ringer off icon flashes.

When the ringer volume is set to off, the handset displays briefly Caller ID won’t be announced if the voice announce caller ID feature is turned on

(page 45).

See page 48 to set the telephone base ringer volume.

OFF

SET

Ringer volume (headset)

The headset does not have an external ringer. When there is an incoming call, the headset earpiece rings.

To adjust the ringer volume:

Press +/-/VOLUME on the side of the headset when it is not in use.

36


Ringer tone

You can select the ringer tones for the incoming home and cell calls.

To select a ringer tone:

1.

2.

3.


Press or to highlight Ringers, then press SELECT .

Press or to highlight Ringer tone, then press SELECT .

4.

5.

6.

Press or to highlight All lines, Home, Cell-D1 or

Cell-D2, then press SELECT .

Press or to sample each ringer tone.


When you turn off the ringer volume, you will not hear ringer tone samples.

RINGERS

Ringer volume

Ringer tone

BACK SELECT

RINGER TONE

All lines

Home

Cell-D1

Cell-D2

BACK SELECT

RINGER TONE

Tone 1

Tone 2

Tone 3

Tone 4

BACK SET

37


Set date and time

The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see

CID time synchronization on page 43). However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.

Caller ID log

Intercom

To set the date and time manually:

Bluetooth

1.

2.


Press or to highlight Set date/time, then press SELECT .

Ringers

Set date/time

BACK SELECT

3.

4.

5.

6.

Use the dialing keys ( 0-9) to enter the month. For example, enter 02 for February.

- OR -

Press or to choose the month and then press SET .

Repeat Step 3 to set the date and year, and then press SET .

Repeat Step 3 to set the hour and minute, and then press SET .

Press or to choose AM or PM, or press 2 for

AM or 7 for PM. Then press SET to save. You hear a confirmation tone.

SET DATE

09/30/09

MM/DD/YY

BACK SET

SET TIME

05:41 PM

BACK SET

If the date and time are not set, the system announces,

“Time and day not set,” before each message plays.

38


Settings

In the settings menu, you can modify the settings for LCD language, voice language, display alerts, CID time synchronization, handset name, key tone, dial mode and voice announce caller ID.

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

To select a language:

1.


2.

3.

4.


Settings, then

Press SELECT to choose LCD language.

Press or to choose from or Español, then press SET to save. You hear a confirmation tone.

English, Français

SETTINGS

LCD language

Voice language

Display alerts

CID time sync

BACK SELECT

LCD LANGUAGE

English

Fran c ais

Espa n ol

BACK SET

Voice language

You can select a language (English or French) to be used for the answering system’s voice prompts and voice announce caller ID feature.

1.

2.

3.

4.

5.


Press or to highlight Settings, then press SELECT .

Press or to highlight Voice language, then press SELECT .

Press or to highlight Answering sys or

Annc Caller ID , then press SELECT .

Press or to choose from English or Français, then press SET to save. You hear a confirmation tone.

SETTINGS

LCD language

Voice language

Display alerts

CID time sync

BACK SELECT

ANS SYS LANG.

English

Fran c ais

BACK SET

39


Display alerts

In the display alerts menu, you can change and edit the settings for display alerts on the idle screen.

Missed call indicator

When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed calls indicator disappears.

If you do not want to review the missed calls one by one, you can reset the missed call indicator. All the entries are then considered old and kept in the caller ID log.

HANDSET X

XX Missed calls

12:31 PM 12/31

MENU

VTech

NEW

To reset the missed call indicator:

1.


2.


3.

4.

5.

Press or to highlight Display alerts, then press SELECT .

Press or to highlight Home line or Cell line, then press SELECT .

Press SELECT to choose Missed calls. The handset displays Reset missed call indication? Press YES to confirm. You hear a confirmation tone.

You can also press and hold OFF /CANCEL to erase the missed call indicator when the telephone is not in use.

800-595-9511

12:31 PM 12/31

BACK DIAL

SETTINGS

LCD language

Voice language

Display alerts

CID time sync

BACK SELECT

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

40


Display alerts (continued)

Voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Reset the voicemail indicators when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home).

Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To reset the voicemail indicators:

1.

2.



3.

4.

5.

6.


Press or to highlight Home line, then press SELECT .

Press or to highlight Voicemail, press SELECT .

The handset displays Reset voicemail indication?

Press YES to confirm. You hear a confirmation tone.

DISPLAY ALERTS

Home line

Cell line

BACK SELECT

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

41


Display alerts (continued)

No line

If there is no telephone line connected to the telephone base, the handsets show

No home line. If you do not want to display the message on the handsets (for example, if you use the cell line only), you can turn off the no line alert.

To turn the no line alert on or off:

1.

2.

3.




4.

5.

6.

Press or to highlight Home line, then press SELECT .

Press or to highlight No line, then press SELECT .

Press or to choose On or Off, then press SET to save. When you choose Off, the handset displays If

the line is not connected, an alert will not appear.


HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

NO LINE ALERT

On

Off

Download fail

BACK SET

If the directory download process is interrupted, the handsets display

Download fail. You can reset the download fail indication on the handset.

To reset the download fail indication:

1.


2.

3.


Settings, then


4.

5.

6.

Press or to highlight Cell line, then press SELECT .

Press or to highlight Download fail, then press SELECT .

The handset displays Reset download failure

indication? Press YES to confirm. You hear a confirmation tone.

You can also press and hold OFF /CANCEL to erase this indication when the telephone is not in use.

CELL ALERTS

Missed calls

Download fail

BACK SELECT

Reset download failure indication?

YES

NO

42


CID time synchronization

If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually.

To change the setting:

1.


2.

3.

4.


Press or to highlight CID time sync, then press SELECT .

Press or to choose On or Off, then press

SET to save. You hear a confirmation tone.

Rename handsets

You can create a name for each handset. The new name can be up to 11 characters.

To rename a handset:

1.

Press in use.

MENU on the handset when it is not

2.

3.

4.

•

•


Press or to highlight Rename handset, then press SELECT . The handset displays

RENAME HANDSET.

Use the dialing keys to edit the name.


Press and hold MUTE /DELETE to erase all characters.

5.

• Press to move the cursor to the right or

to the left.

Press SAVE . You hear a confirmation tone.

SETTINGS

Voice language

Display alerts

CID time sync

Rename handset

BACK SELECT

CID TIME SYNC

On

Off

BACK SET

SETTINGS

Voice language

Display alerts

CID time sync

Rename handset

BACK SELECT

RENAME HANDSET

Room A_ _ _ _ _

BACK SAVE

Room A 1

12:31 PM 12/31

MENU

43


Key tone

You can change the volume of the key tone or turn it off.


1.

2.



3.

4.

Press or to highlight Key tone, then press SELECT .

Press or to sample each volume level.

Press SET to save.

- OR -

Press OFF to turn off the key tone, then press SET to save. You hear a confirmation tone.

Dial mode

The dial mode is preset to tone dialing. If you have pulse

(rotary) service, you must change the dial mode to pulse dialing before using the telephone.


1.


2.

3.

4.


Press or to highlight Dial mode, then press SELECT .

Press or to choose Tone or Pulse, then press SET to save. You hear a confirmation tone.

SETTINGS

Display alerts

CID time sync

Rename handset

Key tone

BACK SELECT

KEY TONE VOLUME

OFF

SET

SETTINGS

CID time sync

Rename handset

Key tone

Dial mode

BACK SELECT

DIAL MODE

Tone

Pulse

BACK SET

44


Voice Announce

®

caller ID

You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and the telephone base.


1.


2.


3.

4.

5.

Press or to highlight Annc Caller ID, then press SELECT .

Press or to highlight Handset or Base, then press SELECT .

Press or to choose On or Off, then press SET to save. You hear a confirmation tone.

SETTINGS

Rename handset

Key tone

Dial tone

Annc Caller ID

BACK SELECT

ANNC CALLER ID

On

Off

BACK SET

•

•

•

•

•

•

•

•

•

•

To use the voice announce caller ID feature, you must subscribe to caller ID service from your telephone service provider.

Only the first four registered handsets will be able to use this feature.

If the phone number of the incoming call matches the last 7 digits of a directory entry, the name will be announced as it appears in the entry.

The phone number will be announced when the name is unknown, private or not provided. Only the last 11 numbers of a phone number is announced.

No information will be announced if both the name and number are private, unknown or not provided.

This feature is not supported with headsets.

This feature does not announce information for call waiting calls.

If both home and cell lines are ringing, only the caller ID information of the first ringing line will be announced.

It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, it will not have time to announce the caller ID information.

Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.

Voice Announce ® is a registered trademark of ClassCo Inc.

45


Website

You can use this feature to view the VTech website address.

1.


2.

3.

Press or to highlight Website, then press

SELECT . The handset displays the VTech website.

Press OK to exit.

Bluetooth

Ringers

Set date/time

Settings

Website

BACK SELECT www.

vtechphones.com

OK

Home area code

If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

When you review the directory, call log or redial list, you can press # (pound key) repeatedly to show different dialing options before dialing.


1.


2.


3.

4.

5.

Press OPTION to choose Home.

Press or to highlight Home area code, then press SELECT . The handset displays Only for 7

digits dialing from Caller ID log.

Use the dialing keys to enter the desired home area code.

6.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

HOME AREA CODE

---

•

•

•



BACK SET


Press SET to save. The handset displays Area code will not show in

Caller ID log. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code. With the home area code displayed, press

MUTE

/DELETE to delete the numbers, and then press SET . The home area code is now restored to its default setting of _ _ _ (empty).

46


Cell area code

Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.

If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. While reviewing an entry in the caller ID log or directory, you can press # (pound key) repeatedly to see different dialing options before you dial or store the number.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

CELL AREA CODE

---


1.

2.

3.



Press or to highlight a desired downloaded directory, then press OPTION .

BACK SET

4.

5.

Press SELECT to choose Cell area code. The handset displays Only for

7 digits dialing from Caller ID log.

Use the dialing keys to enter the desired cell area code.

6.

•

•

•




Press SET to save. The handset displays Area code will not show in

Caller ID log. You hear a confirmation tone.

47


Telephone base settings

Telephone base ringer volume

Press /VOL or /VOL on the side of telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

Press /VOL during an incoming call to mute the ringer temporarily.

See page 36 to set the handset ringer volume.

Answering system settings

Go to Answering system settings starting on page 81 for instructions on how to use a system handset to modify the answering system settings shown below.

Setting

Answer on/off

Announcement (play, record and delete)

Call screening

Number of rings

Remote access code

Message alert tone

Recording time

Page

81

82-83

84

85

86

87

87

48

Telephone operation

Make, answer or end a home call

Using a handset:

To make a home call:

1.

Press /HOME/ FLASH or , then enter the telephone number.

2.

Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call.

To predial a home call:

1.

2.

Enter the telephone number, then press

/HOME/ FLASH or .


•

•

To answer a home call:

Press /HOME/ FLASH or .

Press on the headset.

•

•

To end a home call:

Press OFF/ CANCEL or put the handset in the telephone base or charger.

Press on the headset or place the headset in the headset charger.

•

•

•

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press

MUTE

/DELETE to backspace and delete; press and hold

REDIAL

/PAUSE to insert a dialing pause (a p appears).

You cannot answer a home call using your connected cell phone.

Using a Bluetooth headset:

You can use a Bluetooth headset on home calls. However, you will need to stay within 30 feet from the telephone base to maintain the Bluetooth signal.

•

To answer a home call using a Bluetooth headset:

Press the call key on your headset .

•

To end a home call you answered from a Bluetooth headset:

Press the call key on your headset.

49


Make, answer or end a home call (continued)

•

•

To transfer a call from a handset to a Bluetooth headset:

If you make or answer a home call on a handset, you can transfer the call to your Bluetooth headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call will end.

Press OPTION .

Press or to choose Use BT headset, then press SELECT twice.

The handset briefly displays Transferring audio to Headset A when the call is successfully transferred to the Bluetooth headset.

•

•

•

If you answer a call from the Bluetooth headset, that call cannot be transferred to a handset.

The handset will not show Use BT headset when the Bluetooth headset is already in use, or there are no active Bluetooth headsets on the device list.

You cannot use a Bluetooth headset on cell calls.

•

To transfer a call from the headset back to the handset:

Press OPTION , then press or to highlight Use handset and then press SELECT .

•

To end a call that started at the handset:


•

•

If you answer a call using a Bluetooth headset, and you lose the Bluetooth connection or the battery is depleted, the call will be lost.

If you are using a Bluetooth headset for a call which is transferred from a handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call will be transferred back to the originating handset.

•

•

Call waiting on the home line

When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call.

Press / HOME /FLASH on the handset or press and hold MUTE /FLASH for two seconds on the headset to put your current call on hold and take the new call.

Press / HOME /FLASH on the handset or press and hold MUTE /FLASH for two seconds on the headset at any time to switch back and forth between calls.

50


Make, answer or end a cell call

You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All handsets can be used to make or answer calls on the cell phone line.

To make a cell call:

1.

2.

Press /CELL.

Enter the telephone number, then press DIAL .

3.


- OR -

1.

Enter the telephone number, then press /CELL.

2.


If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call.

To answer a cell call:

1.

Press /CELL.

2.


You can also use your cell phone to answer the call. If you answer with your cell phone, it will disconnect from the telephone base.

•

To end a cell call:


Call waiting on the cell line

When you subscribe to call waiting service with your cell phone service provider, you hear a beep if someone calls while you are already on a call.

•

•

•

Press /CELL on the handset or press and hold MUTE /FLASH for two seconds on the headset to put your current call on hold and take the new call.

• Press /CELL on the handset or press and hold MUTE /FLASH for two seconds on the headset at any time to switch back and forth between calls.

- OR -

Press SWAP to switch.

To switch back, press OPTION . Press or to choose Swap, and then press SELECT .

51


Answer a cell call while on a home call

When you are on a home call and you receive an incoming cell call, you hear a beep, and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring.

•

To answer the incoming cell call:

Press /CELL on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and

Cell line in use alternately.

•

To end the cell call:

Press OFF/ CANCEL on the handset. The home line is still on hold. All handsets display Home call on hold.

•

To resume the home call on hold:

Press /HOME/ FLASH on the handset.

Cell phone voicemail

If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.

Answer a home call while on a cell call

If you are on a cell call and you receive an incoming home call, you will hear a beep and displays on the handset you are using. The telephone base and all other handsets will ring.

•

To answer the incoming home call:

Press /HOME/ FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and

Home line in use alternately.

•

To end the home call:

Press OFF/ CANCEL on the handset. The cell line is still on hold. All handsets display Cell call on hold.

•

To resume the cell call on hold:

Press /CELL on the handset.

If you have turned on your answering system and you do not answer the incoming home call, the call will be answered by your answering system.

52


Conference home and cell calls

When you have calls established on the home and cell lines, you can create a 3-way conference.

To conference both home and cell calls:

1.

2.

Press OPTION .

Press or to highlight Conference.

3.

Press SELECT . The handset displays Lines now in conference.

To select an option while on a conference call:

1.

Press OPTION .

2.

•

Press or to highlight one of the following options:

End Home line

3.

•

•

•

•

End Cell line

End Conference

Directory

Caller ID log

Press SELECT .

•

To end a conference call:

Press OFF/ or charger.

CANCEL or put the handset back in the telephone base

•

- OR -

Press OPTION , then press or to highlight End Conference. Press

SELECT to end the conference.

•

•

•

Using the home and cell lines together

You can be on two different calls using the cell line and home line at the same time using two handsets.

You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices and only one can be used at a time.

If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another handset.

Your cell phone is being used for the phone call so only features that are normally available during a call can be used.

53


Handset speakerphone

During a call, press to switch between speakerphone and normal handset use.

Volume control

During a call, press VOL/ / or VOL/ / CID on the handset, or +/-/VOLUME on the side of the headset to adjust the listening volume. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard.

If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6472 handset.

Silence the ringer

When the telephone is ringing, you can temporarily silence the ringer of the handset or headset without disconnecting the call. The next call rings normally at the preset volume.

•

To silence the handset ringer:

Press SILENCE , OFF/ CANCEL or MUTE/ DELETE on the handset and

Ringer muted appears.

•

To silence the headset ringer:

Press MUTE/ FLASH on the headset.

To silence the telephone base ringer:

Press /VOL during an incoming call to mute the ringer temporarily.

Mute

The mute function turns off the microphone. You can hear the caller, but the caller cannot hear you.

•

•

On a handset:

During a call, press MUTE/ DELETE to turn off the microphone. The handset shows Microphone off briefly and MUTE appears until the mute function is turned off.

Press MUTE/ DELETE again to resume the conversation. The handset briefly shows Microphone on.

•

•

On a headset:

During a call, press MUTE/ FLASH . The headset announces, “ Mute on.” The headset beeps every 30 seconds until the mute function is turned off.

Press MUTE/ FLASH again to resume the conversation. The headset announces, “ Mute off.”

54


Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call:

1.

2.

Press .

Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.

3.

The telephone automatically returns to pulse dialing mode after you end the call.

Hold

You can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.

•

To place a home call on hold:

Press HOLD . Home call on hold appears and /HOME/ FLASH flashes.

•

To resume a home call on hold:

Press /HOME/ FLASH .

•

To place a cell call on hold:

Press HOLD . Cell call on hold appears and /CELL flashes.

•

To resume a cell call on hold:

Press /CELL.

Handset/headset locator

This feature helps you find misplaced handsets and headset.

•

To start paging:

Press /FIND HANDSET on the telephone base when it is not in use. All idle handsets and headset ring; the handsets display

To end paging:

•

•

Press /FIND HANDSET on the telephone base.

- OR -

Press /HOME/FLASH , /CELL, , PUSH TO TALK, REDIAL/PAUSE, or any dialing key ( 0-9, # or the headset.

) on the handset, or press on

55


Equalizer

The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. While on a call, an intercom, a PTT session, or listening to a message or announcement, press to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard. The current setting is shown on the handset for two seconds.

•

•

•

The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset.

If you switch the call between the handset and the speakerphone by pressing , the audio setting remains unchanged.

The current equalizer setting remains unchanged until a new setting is selected.

Transfer a call

While on an outside call, you can transfer the call from one handset to another.

1.

2.

•

Press OPTION , then press SELECT to highlight Transfer.

If you have two handsets, your handset displays

to HANDSET X. The destination handset rings and displays Home

Transfer from other handset.

Transferring call

• If you have three or more handsets, your handset displays TRANSFER

TO: and a list of registered handsets. Press or to highlight a destination handset and then press SELECT . Your handset displays

Transferring call to HANDSET X, or Transferring call to all... when you choose All handsets. The destination handset rings and displays Home Transfer from HANDSET X or Home Transfer from

HANDSET X to all.

Your handset displays Call transferred when the other handset picks up the call. You hear a confirmation tone.

• If the destination handset does not answer within 30 seconds, the originating handset displays No response to transfer and rings. If the originating handset does not answer the call on hold within 30 seconds, the call will end automatically.

56


Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number in the directory while on a call:

1.

2.

Press OPTION .


3.

4.

5.

Press or to highlight a desired directory, then press REVIEW .

Press or to scroll to the desired entry, or perform an alphabetical search (page 70).

Press DIAL to dial the displayed number.

To access a number in the caller ID log while on a call:

1.

2.

Press OPTION .

Press or to highlight Caller ID log, then press SELECT .

3.

4.

5.

Press or to highlight a desired directory, then press

Press or to scroll to the desired entry.

Press DIAL to dial the displayed number.

REVIEW .

To access the redial list while on a call:

1.

Press REDIAL/ PAUSE .

2.

Press , or REDIAL/ PAUSE repeatedly until the desired number displays, then press DIAL to dial the displayed number.

•

•

•

•

You cannot edit a directory entry while on a call. For more details about the directory, see page 68.

You cannot copy a caller ID log entry into the directory while on a call. For more details about caller ID log, see page 76.

You can only view the numbers in the directory, caller ID log or redial while on a call and cannot erase any entries.

While on a call, press OFF

/CANCEL to exit the directory, caller ID log or redial list.

57


Redial list

The redial list stores up to 10 of the most recently dialed numbers on each handset.

When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.

Review the redial list

1.

2.

Press REDIAL/ PAUSE when the handset is not in use.

Press , or REDIAL/ PAUSE to browse. You hear a double beep when you reach the beginning or end of the redial list.

Dial a redial entry

1.

2.

3.


Press , or REDIAL/ PAUSE to browse until the desired number displays.

Press /HOME/ FLASH or to use the home line.

- OR -

Press /CELL to use the cell line.

58

1.

2.

3.

4.


Save a redial entry to the directory

•

•

•

•


Press , or REDIAL/ PAUSE to select the desired number.

Press SAVE .

The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.




Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

5.

6.

7.

8.

Press NEXT .

Press or to highlight one of the following types:

•

•

•

• Home

Cell

Work

Other

Press NEXT . The handset displays ENTER NAME. Use the dialing keys to enter a name.

•

•

•




Press SAVE and then Saved displays. You hear a confirmation tone.

1.

2.

3.

Delete a redial entry


Press , or REDIAL/ PAUSE to select the desired number.

Press MUTE /DELETE to delete the displayed number. You hear a confirmation tone.

59

Multiple handset use

Share an outside call

You can use up to four system handsets on an outside call at a time.

•

While on a call:

Press /HOME/ join the call.

FLASH or on another handset, or on the headset to

•

- OR -

Press OPTION during an intercom call, then press or to highlight

Share call. Press SELECT .

Intercom

Use the intercom feature for conversations between two system handsets, or a handset and a headset. Only one intercom call can be established at a time.

To initiate an intercom call:

1.


2.

•

Press or to highlight Intercom, then press SELECT .


Calling other handset. The destination handset rings and displays Other handset is calling.

•

•

◊

If you have one handset and one headset, your handset displays Calling HEADSET.

If you have three or more handsets and/or headsets, your handset displays INTERCOM and a list of registered handsets.

Press or to highlight a destination handset or headset and then press SELECT .

Your handset displays Calling HANDSET X,

Calling HEADSET X or Calling all handsets when you choose All handsets.

Play messages

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

INTERCOM

HANDSET A 2

HANDSET B 3

HANDSET C 4

All handsets

BACK SELECT

◊

- OR -

Use the dialing keys to enter a destination handset number ( 1-9 for handsets 1-9,

11,

and 0 for handset 10,


and 1 for handset

and # for all handsets, # and 1 for headset 1 or # and 2 for headset 2).

The destination handset rings and displays HANDSET X is calling, or HANDSET X is calling all when you choose all handsets, or the headset earpiece rings and the light flashes in blue.

60


Intercom (continued)

To answer an intercom call at the destination handset:

•

•

•

•

Press /HOME/ FLASH or . Both handsets show Intercom.

Press on the headset. The originating handset displays Intercom.

•

To silence an intercom call:

Press OFF/ CANCEL , MUTE/ DELETE or SILENCE on the destination handset. Its screen displays Ringer muted for a few seconds.

To end an intercom call:

Press OFF/ CANCEL , END or place either handset back in the telephone base or charger. Both handsets display Intercom ended.

Press or place the headset in the headset charger. The originating handset displays Intercom ended.

•

•

•

You can cancel the intercom call before it is answered by pressing

OFF/

CANCEL or END on your handset.

If you are calling all devices, the quickest device will answer the intercom call.

If the destination handset does not answer the intercom call within

100 seconds, is in the directory or caller ID log, or is out of range, the originating handset displays No answer. Try again. and returns to idle mode.

Answer an incoming call during an intercom call

•

•

When you receive an incoming home call during an intercom call, there is an alert tone and Home Incoming call and then the caller ID display on screens. The telephone base and all other handsets and headset ring.

Press /HOME/ FLASH on the handset or press and hold MUTE/ DELETE for two seconds on the headset to answer the home call. The intercom call ends automatically.

Press OFF/ CANCEL on the handset or press on the headset to end the intercom call without answering the incoming call. The telephone continues to ring.

•

•

When you receive an incoming cell call during an intercom call, there is an alert tone and Cell Incoming call and then the caller ID display on screens.

The telephone base and all other handsets ring.

Press /CELL on the handset or press and hold MUTE/ two seconds on the headset to answer the cell call. The intercom call ends automatically.

DELETE for

Press OFF/ CANCEL on the handset or press on the headset to end the intercom call without answering the incoming call. The telephone continues to ring.

61


Transfer a call using intercom

You can use the intercom feature to transfer an outside call to other system handsets or headset.

1.

2.

When on an outside call, press OPTION .

Press or to highlight Intercom, then press

SELECT . The call is automatically put on hold.

• If you have one handset and one headset, your handset displays Calling HEADSET.

•

•

Directory

Caller ID log

Intercom

Bluetooth

Ringers

BACK SELECT


Calling other handset. The destination handset rings and displays Other handset is calling.

INTERCOM

◊

If you have three or more handsets, your handset displays INTERCOM and a list of registered handsets.

HANDSET A 2

HANDSET B 3

HANDSET C 4

Press or to highlight a destination handset and then press SELECT . Your handset displays

All handsets

BACK SELECT

Calling HANDSET X, Calling HEADSET X, or Calling all handsets when you choose All handsets.

- OR -

◊ Use the dialing keys to enter a destination handset number ( 1-9 for handsets 1-9, and 0 for handset 10,

and 2 for handset 12, and headset 1 or # and 2 for headset 2).


# for all handsets, # and 1 for

3.

4.

When the destination handset answers the intercom call, both handsets show Intercom.

From this intercom call, you have the following options:

• You can transfer the call. Press OPTION and then press SELECT to choose Transfer. Your handset shows Call transferred. The other handset automatically connects to the outside call.

•

• You can let the other handset join you on the outside call in a three-way conversation. Press OPTION . Press or to highlight Share call on your handset, then press SELECT .

Either person can press the appropriate line key ( /HOME/ FLASH or /CELL) on the handset to take the held outside call, or press

OFF/ CANCEL or END to end the intercom call (the outside call will automatically go off hold on the handset that did not hang up).

•

•

If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press OFF/

CANCEL

or originating handset.

END on the

If the destination handset does not answer the intercom call within 100 seconds, is in the directory or caller ID log, or is out of range, the originating handset displays No answer. Try again. and returns to the outside call.

62

•

•

•


•

•

Push-to-talk (PTT)

You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press and hold

PUSH TO TALK to begin two-way communication . If only one handset is available or registered, the handset screen shows

PTT requires two handsets when you press PUSH TO TALK.

Only one handset can talk at a time. To do so, press and hold PUSH TO TALK while you are speaking.

You must release PUSH TO TALK, so the other person can respond.

Only one PTT session can be active at a time.

While PTT is in use between handsets, other handsets cannot use the intercom feature.

If you attempt to place a PTT call to another handset that is on an outside call or intercom call, or accessing the answering system, your handset displays Not available at

this time.

PTT on/off

You can turn PTT on or off on each handset.

To turn PTT on or off:

1.

Press PUSH TO TALK when the handset is not in use.

The PUSH TO TALK menu displays.

2.

3.

Press or to highlight PTT On/Off, then press SELECT .


SELECT to save. You hear a confirmation tone.

INCOMING PTT

On

Off

When PTT is turned off, the handset shows

No Incoming PTT while the phone is not in use.

PUSH TO TALK

HANDSET A 2

HANDSET B 3

All handsets

PTT On/Off

BACK SELECT

BACK SELECT

63


PTT to a single handset

1.

You have two ways to begin a PTT call:

2.

3.

4.

• If you have two handsets, press and hold PUSH TO TALK when handset is not in use.

• If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a handset number ( 1-9 for handsets 1-9,

1 for handset 11 or

and 0 for handset 10, and

and 2 for handset 12), or press or to scroll to the desired handset then press SELECT . Press SELECT or

PUSH TO TALK to create the push-to-talk session.

Your handset displays Connecting to HANDSET X... for a few seconds.

When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays

PTT To HANDSET X (X represents the destination handset number).

Release PUSH TO TALK after speaking. All handsets beep once again.

After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond (see

Answer a PTT call on page 66).

Press OFF/ CANCEL or END to end the PTT call. The handset displays

Push to talk Ended for a few seconds.

- OR -

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

64


PTT to multiple handsets

When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.

1.

2.

3.

4.

To begin a PTT call to multiple handsets:

•

•

Press and hold PUSH TO TALK when the handset is not in use.

If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Press and #, or press or to highlight

All handsets then press SELECT or PUSH TO TALK.

Your handset displays Connecting to all handsets... for a few seconds.

When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset.

While you are speaking, the handset displays PTT To handset: X

( X represents the destination handset; a maximum of four handset numbers appear).

Release PUSH TO TALK after speaking. All eligible handsets beep once again. After the handsets beep, you can press and hold

PUSH TO TALK to continue speaking or the destination handsets can respond (see Answer a PTT call on page 66).

Press OFF/ CANCEL or END to end the PTT call. The handset displays

Push to talk Ended for a few seconds.

- OR -

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call remains open for a short time.

If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

65


Answer a PTT call

You can respond to a PTT call whenever the speakerphone light is off, as described below.

1.

2.

3.

•

When your handset receives a PTT call, the handset beeps and displays

Press and hold [PTT] to talk.

When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HANDSET X To handset: Y (X represents the originating handset and Y represents the destination handset; a maximum of four handset numbers appear).

•

When your speakerphone light is off and the handset displays Press and

hold [PTT] to talk, press and hold PUSH TO TALK on your handset.

When you hear a chirp, speak towards the handset.

While you are speaking, your handset displays PTT To HANDSET X

( X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).

Your voice is broadcast to all destination handsets.

After speaking, release PUSH TO TALK. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to speak again or the destination handset can respond.

Change a one-to-one PTT to intercom call

You can convert a one-to-one PTT session to an intercom call.

1.

2.

3.

•

•

When your handset displays Press and hold [PTT] to talk, press

INTCOM . Your handset displays Switch to Intercom? Press SELECT to confirm.

If you have two handsets, your handset displays Calling other handset.

The destination handset temporarily displays Push to talk Ended and then Other handset is calling.

If you have three or more handsets, your handset displays Calling

HANDSET Y (Y represents the destination handset). The destination handset temporarily displays Push to talk Ended and then Handset X

is calling (X represents the originating handset).

On the destination handset, press /HOME/ FLASH or to answer the intercom call. Both handsets now display Intercom.

To end the intercom call, press OFF/ CANCEL , END , or place the handset in the telephone base or charger. Both handsets display Intercom ended.

66

•


•

End a PTT call

For a one-to-one PTT call, both the originating and destination handsets can end the PTT call.

For a PTT call to multiple handsets, the originating handset can end the

PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up.

To end or leave a PTT call:

Press OFF/ CANCEL , END , or place the handset in the telephone base or charger. The handset displays Push to talk Ended.

After PUSH TO TALK is released, the PTT call remains open for a short time.

If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Answer an incoming call during a PTT call

•

•

•

•

When you receive an incoming outside call during a PTT session, there is an alert tone. The PTT screen and the caller ID information display alternately.

During a one-to-one PTT, press originating or destination handset. The PTT call ends automatically and the outside call is answered.

/HOME/ FLASH or /CELL on the

During a PTT call to multiple handsets, press /HOME/ FLASH or /CELL on the originating handset. The PTT call ends automatically and the outside call is answered.

During a PTT call to multiple handsets, press /HOME/ FLASH or /CELL on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants.

To leave the PTT call without answering the incoming call, press

OFF/ CANCEL . The telephone continues to ring.

•

•

•

Make an outgoing call during a PTT call

During a one-to-one PTT call, press /HOME/ FLASH or /CELL to get a dial tone. The PTT call ends automatically.

During a PTT call to multiple handsets, press /HOME/ FLASH or /CELL on the originating handset. The PTT call ends automatically and you get a dial tone.

During a PTT call to multiple handsets, press /HOME/ FLASH or /CELL on any one of the destination handsets and that handset gets a dial tone.

The PTT call continues for the rest of the PTT participants.

67

Directory

•

•

•

•

•

About the directory

Your phone directory consists of a home directory and up to four directories downloaded from cell phones. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name.

Each downloaded directory stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all.

Only one handset can review the directory at a time. If another handset tries to enter the directory, it shows Not available at this time.

When you access the directory with no records, the handset shows

Directory empty.

When the directory is full and you try to save an entry, the handset shows

Directory full.

When you try to save a number already stored in the directory, the handset shows Already saved.

All of the instructions on pages 69-74 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 69 only applies to the home directory.

You cannot create new entries in your downloaded directories from the

DS6472 handset. Entries must be downloaded from your cell phone

(see Download directory on page 32).

68

Directory

Create a new entry in the home directory

1.

2.

3.

4.

5.

6.

7.



Press OPTION to select Home.

Press or to highlight Add contact, then press SELECT . The handset displays ENTER NUMBER.

Use the dialing keys to enter a telephone number (up to 30 digits).

•

•

•

• Press MUTE /DELETE to erase a digit.




- OR -

Copy a number from the redial list.

i.

Press REDIAL/PAUSE and then , or REDIAL/PAUSE to browse to the desired number.

ii.

Press INSERT to copy the displayed number.

Press NEXT .


8.

9.

10.

•

•

•

• Home

Cell

Work

Other

Press NEXT . The handset displays ENTER NAME.

•

•

•

Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. Press the key repeatedly until the desired character appears. The first character and the character after a space are automatically capitalized.




Press SAVE and then the handset shows Saved. You hear a confirmation tone.

You cannot create new entries in your downloaded directories from your

DS6472 handsets. Entries must be downloaded from your cell phone

(see Download directory on page 32).

69

Directory

Review the directory

Entries are sorted alphabetically.

To review the directory:

1.

2.

Press VOL / / when the handset is not in use.

Press or to choose a directory, then press REVIEW .

3.

Press or to browse.

- OR -

1.

2.

3.

4.

3.

4.


- OR -

1.

Press OPTION while on a call.

2.


Press or to highlight

Press or to browse.

Press or to highlight

Directory, then press SELECT


Press or to browse.

Directory, then press SELECT .

.

When the desired entry displays, press # (pound key) repeatedly to show different dialing options.

3-character alphabetical search

You can use the enhanced 3-character search to find your contacts quickly and efficiently.

To start a search:

1.

Follow the steps in Review the directory above to enter the directory.

2.

When an entry appears, use the dialing keys to enter the letters associated with the name. You can enter up to three letters for the search.

If there is no name matching the letters entered, the next closest match in alphabetical order appears. If necessary, use or to browse.

The cursor automatically moves to the next position in two seconds after you enter a letter. If you do not enter another letter within two seconds, the handset starts searching.

70

Directory

Dial a directory entry

You can dial a directory entry on either a home or cell line.

To dial a directory entry:

1.

2.

3.

Search for the desired entry in the directory (see

3-character alphabetical search on page 70).

Review the directory or

When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

When the displayed number is in the correct format, press /HOME/ FLASH or to use the home line , or

/CELL to use the cell line.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

Edit a directory entry

You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the

DS6472, those changes will be lost.

1.

2.

Search for the desired entry in the directory (see Review the directory or


When the desired entry appears, press EDIT . The handset shows

EDIT NUMBER.

3.

4.

5.

Use the dialing keys to edit the number.

•

•

•





Press NEXT .


6.

7.

8.

•

•

•

• Home

Cell

Work

Other

Press NEXT . The handset displays EDIT NAME.


•

•

•




Press SAVE and then the handset shows Saved.

71

Directory

Edit the type of a directory entry

If you only want to edit the type of a directory entry:

1.

2.



When the desired entry appears, press LABEL . Enter the corresponding shortcut keys shown in the below table.

Type:

Home

Cell

Work

Other

2

3

4

Press:

1

- OR -

Press CLEAR to erase the assigned label.

Delete a directory entry

Once a directory entry is deleted, it cannot be retrieved.

To delete an entry:

1.


2.


When the desired entry appears, press MUTE /DELETE. The handset displays Delete contact? and the name of the entry. Press YES to confirm.

3.

The handset displays Contact deleted and then the next alphabetical entry in the directory. You hear a confirmation tone.

Remove a downloaded directory

1.

2.

3.

4.

Search for a desired downloaded directory in the directory menu (see

Review the directory on page 70).

When the desired downloaded directory is chosen, press OPTION , then press or to highlight Remove dir.

Press SELECT . The handset displays Directory CELL PHONE A will be

erased. Press YES to confirm.

The handset displays Erasing directory... and then Directory removed.


72

Directory

Speed dial

You can copy 10 of your directory entries to the speed dial slots ( 0-9). The speed dial entries are shared by all handsets.

1.

2.

3.

4.

5.

6.

Assign a speed dial slot

Press MENU on handset when it is not in use.


Press or to highlight Speed dial, then press REVIEW .

Press or to highlight an empty slot, then press ASSIGN .

Press or to highlight the desired directory, then press REVIEW .


3-character alphabetical search on page 70). When the desired entry appears, press ASSIGN . You hear a confirmation tone.

1.

2.

3.

4.

5.

Reassign a speed dial slot

6.

7.




Press or to highlight the desired slot.

Press ASSIGN . The handset displays the directory at the current assigned entry.


3-character alphabetical search on page 70). When the desired entry appears, press ASSIGN .

The handset displays Entry B replaces Entry A Accept? Press YES to confirm. You hear a confirmation tone.

Dial a speed dial entry

1.

2.

Press and hold a desired speed dial slot ( 0-9).

Press /HOME/ FLASH or to use the home line , or /CELL to use the cell line.

73

1.

2.

3.

4.

5.

Directory

Delete a speed dial entry




Press or to highlight an assigned slot, then press MUTE /DELETE.

The handset displays Delete Entry A Speed dial assignment?


Deleting speed dial entries does not affect the directory entries.

74

Caller ID

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 76).

•

•

Information about caller ID with call waiting

•

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature.

Contact your telephone service provider and cell phone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to combine these services).

You have only caller ID service, or only call waiting service.

You do not subscribe to any caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

75

•

•

•

•

•

•

•

Caller ID

•

Caller ID history

If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The home line and each cell phone paired to the DS6472 have their own caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 15 digits for the phone number and 15 characters for the name. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. If the phone number has more than 15 digits, only the last 15 digits are shown and saved in the caller ID log.

You can review, redial, and copy an entry into the directory.

Entries are in reverse chronological order.

When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information.

XX Missed calls shows when there are new caller ID log entries that have not been reviewed.

Caller ID log empty shows when you access the caller ID log with no records.

Only one handset can review the caller ID log at a time. If a handset tries to enter the caller ID log while another handset is already in it,

Not available at this time appears.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.

Memory match

If the last seven digits of the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Elizabeth Jones calls, her name appears as Liz if this is how you entered it into your directory.

The number you see on your caller ID is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider.

76

•

•

Caller ID

Review the caller ID log

1.

2.

3.

Press or to browse.

- OR -

1.

2.

Press MENU on the handset when it is not in use, or press while on a call.

OPTION


3.

4.

Press VOL/ / CID when the handset is not in use.

Press or to highlight the desired line (home or cell), then press REVIEW .

Press or to highlight the desired line (home or cell), then press REVIEW .

Press or to browse.

The name and telephone number (if available), date and time of all incoming calls are shown.

You hear a double beep when you reach the beginning or end of the caller ID log.

77

Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits.

You can change the number of digits that you dial from the caller ID log or store to the directory.

800-595-9511

While reviewing the caller ID log, press

# (pound key) repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press

Press

#

1

1-800-595-9511

595-9511

1-595-9511

1-800-595-9511

800-595-9511

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

Press 1 1-595-9511

595-9511

When the number is displayed in the correct format for dialing, press /HOME/ FLASH , or /CELL to dial.

Dial a caller ID log entry

1.

2.

Search for the desired entry in the caller ID log (see Review the

caller ID log on page 77).

When the desired entry appears and is in the correct format for dialing, press /HOME/ FLASH or to use the home line, or /CELL to use the cell line.

78

Caller ID

Save a caller ID log entry to the directory

Caller ID log entries can only be saved to the Home directory.

1.

2.

3.

4.

5.

6.

Select a desired entry in the caller ID log (see Review the caller ID log on page 77).

When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

When the number is in the correct format, press SAVE . The handset shows EDIT NUMBER.

•

•

Use the dialing keys to edit the number.



•

•

•



Press NEXT .


Home

7.

8.

9.

•

• Cell

Work

•

• Other

Press NEXT . The handset displays EDIT NAME.

•

•





• Press to toggle the name order. For example, Mike Smith becomes Smith Mike when you press .

Press SAVE and then the handset shows Saved. You hear a confirmation tone.

•

•

If the name received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter. However, the next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter.

When you try to save a caller ID entry without any caller ID information, the handset displays Unable to save.

79

Caller ID

Delete from the caller ID log

To delete a single entry:

1.

2.

Select a desired entry in the caller ID log (see Review the caller ID log on page 77).

When the desired entry appears, press MUTE /DELETE. The handset shows the previous caller ID log entry. You hear a confirmation tone.

To delete all entries:

1.

Press VOL/ / CID when the handset is not in use.

2.

Press ERASE . If you choose the home caller ID log, the handset displays

Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to confirm.


1.

2.

3.

- OR -



Press ERASE . If you choose the home caller ID log, the handset displays

Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to confirm.


Caller ID log display screen messages

There are occasions that other information are shown instead of caller ID information.

Displays:

Private name

Private number

Private caller

Unknown name

Unknown number

Unknown caller

Long distance or

L (before the caller’s number)

When:

The caller is blocking the name.

The caller is blocking the telephone number.

The caller is blocking the name and number.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

It is a long distance call.

80


Answer on/off

If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service.

If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays

Calls will be answered.

When the answering system is turned on, the

/ANS ON/OFF light on the telephone base is on and the handsets display ANS ON.

•

To turn the answering system on or off:

Using the telephone base:

Press /ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.”

•

•

• If there is no remaining recording time, the answering system announces,

“ Memory is full. Calls will not be answered,” and cannot be turned on.

If the total recording time is less than three minutes, the answering system announces, “Less than three minutes to record.”

If the answering system is off, you may press

/ANS ON to turn it on when there is an incoming call. The answering system answers the call immediately if there is remaining recording time.

Play messages

Answering sys

Directory

Caller ID log

Intercom


1.


2.

3.

4.


Answering sys, then

Press or to highlight Answer ON/OFF, then press SELECT .

Press or to choose On or Off, then press SET to save. You hear a confirmation tone.

BACK SELECT

ANSWERING SYS

Announcement

Delete all old

Record memo

Answer ON/OFF

BACK SELECT

ANSWER ON/OFF

On

Off

BACK SET

81


Announcement

The telephone is preset with a greeting that answers calls with “Hello, please

leave a message after the tone.” You can use this preset announcement, or replace it with your own.

Play your announcement

1.

2.

3.

4.


Press or to highlight Answering sys, then press SELECT .

Press SELECT to choose Announcement.

The handset displays ANNOUNCEMENT, press PLAY .

Record your own announcement

1.

2.

3.

4.

5.

6.

7.


Press or to choose Answering sys, then press SELECT .


The handset displays ANNOUNCEMENT, press RECORD .

The handset announces, “Record after the tone. Press

STOP when you are done.” After the tone, speak towards the handset microphone.

Press STOP when you finish recording.

The handset automatically plays back the newly recorded announcement. Press STOP to stop the playback at any time. After the announcement playback, press PLAY to replay the recorded announcement, or RECORD to record again if desired.

ANSWERING SYS

Announcement

Delete all old

Record memo

Answer ON/OFF

BACK SELECT

ANNOUNCEMENT

PLAY RECORD

Recording announcement...

STOP

Announcement playback

•

•

Your announcement can be up to 90 seconds in length.

Announcements shorter than two seconds will not be recorded.

DELETE STOP

82


Delete your announcement

1.

2.

3.

4.

5.


Press or to choose Answering sys, then press SELECT .


The handset displays ANNOUNCEMENT, press PLAY to play the announcement.

While the announcement is playing, press DELETE to delete your own recorded announcement. The handset displays Reset Announcement to default?


Announcement playback

DELETE STOP

Reset

Announcement to default?

When your announcement is deleted, calls are answered with the default announcement.

YES NO

83


Answering system setup

In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time.

Call screening

Use this feature to choose whether incoming messages are broadcast from the telephone base speaker when they are being recorded. While monitoring an incoming message, you can press /HOME/ FLASH or on the handset to answer the call.


1.


2.


3.

4.

5.

Press or to highlight Ans sys setup, then press SELECT .

Press SELECT to choose Call screening.



ANSWERING SYS

Delete all old

Record memo

Answer ON/OFF

Ans sys setup

BACK SELECT

ANS SYS SETUP

Call screening

# of rings

Remote code

Msg alert tone

BACK SELECT

CALL SCREENING

On

Off

BACK SET

84


Number of rings

When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.

This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside of your local area. The default number of rings is four.


1.

2.

3.




4.

5.

Press or to highlight # of rings, then press SELECT .

Press or to choose from 6, 5, 4, 3, 2 or Toll saver, then press SET to save. You hear a confirmation tone.

ANS SYS SETUP

Call screening

# of rings

Remote code

Msg alert tone

BACK SELECT

6

5

4

3

# OF RINGS

BACK SET

If you set the number of rings that the answering system answers calls as

3 rings, the answering system may not have enough time to announce the caller’s full information.

85


Remote access code

A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can change the code to any number from 00 to 99.

ANS SYS SETUP

Call screening


1.


2.


3.

4.

5.

# of rings

Remote code

Msg alert tone

BACK SELECT

•

•


Press or to highlight Remote code, then press SELECT .

Use the dialing keys ( 0-9) to enter a two-digit number, then press SET to save. You hear a confirmation tone.



REMOTE CODE

BACK SET


19

86


Message alert tone

When the answering system is turned on, the telephone beeps every 10 seconds to alert you of new messages.

The tone stops when all new messages have been reviewed. The message alert tone is preset to off.


1.


2.


3.

4.

5.


Press or to highlight Msg alert tone, then press SELECT .

Press or to choose from On or Off, then press


ANS SYS SETUP

Call screening

# of rings

Remote code

Msg alert tone

BACK SELECT

MSG ALERT TONE

On

Off

BACK SET

You cannot set the message alert tone when another handset or the telephone base is accessing the answering system.

Recording time

You can set the recording time limit for each incoming message. The default setting is three minutes.


1.

2.

3.




4.

5.

Press or to highlight Recording time, then press SELECT .

Press or to choose from 3 minutes, 2 minutes, or 1 minute, then press SET to save. You hear a confirmation tone.

ANS SYS SETUP

# of rings

Remote code

Msg alert tone

Recording time

BACK SELECT

RECORDING TIME

3 minutes

2 minutes

1 minute

BACK SET

87

Answering system operation

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

ANS

O N

HANDSET

1 New message

X

•

•

If and XX New messages display on the handsets and the message window on the telephone base flashes, there are new messages in the built-in answering system, press PLAY/ STOP / on the telephone base.

To listen to messages with a handset, see

To play messages with a handset on page 91.

If and New voicemail display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

12:31 PM 12/31

MENU

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers.

To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

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Message capacity

The answering system can record and store up to 99 messages. Each message can be up to three minutes depending on the message length set (see Recording time on page 87). The total storage capacity for the announcement, messages and memos is approximately 11 minutes. The actual recording time depends on individual message characteristics.

Messages remain available for replay until you delete them.

Voice prompts

The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.

Call screening

Call screening at the telephone base:

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•

If the answering system and call screening are on (see Call screening on page 84), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

•

Options while a message is being recorded:

Press /VOL or /VOL on the telephone base to adjust the call screening volume.

Press PLAY /STOP/ to temporarily silence the call screening.

Press PLAY/ STOP / to temporarily turn on or off call screening.

Call screening at the handset:

If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call.

The call screening setting does not affect the call screening on the handset.

Call intercept

If you want to talk to the person whose message is being recorded, press

/HOME/ FLASH or on the handset.

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Temporarily turning off the message alert tone

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /FIND HANDSET) temporarily silences the message alert tone.

If you press DELETE/X when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press DELETE/X again to delete all old messages. The message alert tone is temporarily off.

Only press DELETE/X a second time if you wish to erase all old messages in your answering system.

The message alert tone resumes when you receive a new message.

Message playback

On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first).

On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.

When playback begins, the handset displays the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages,” and the handset displays End of messages.

You have:

3 Old messages

BACK SKIP

OLD MSG #1/3

ANDERSON ALLEN

11:49 10/29

[2]-Call info

REPEAT SKIP

To play messages with the telephone base:

1.

Press PLAY/ STOP / to listen to messages.

Options during playback:

•

•

•

•

• Press

Press

Press

/VOL or /VOL to adjust the speaker volume.

SKIP/ to skip to the next message.

REPEAT/ to repeat the message currently playing. Press

REPEAT/ twice to listen to the previous message.

Press DELETE/X to delete the current message. The system advances to the next message.

Press PLAY /STOP/ to stop.

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Message playback (continued)

To play messages with a handset:

1.

2.

Press MENU to show the menu when the handset is not in use.

Press SELECT to choose Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages:

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•

To play new messages, press SELECT to select Play new msgs.

To play old messages, press /VOL or /VOL to highlight

Play old msgs, then press SELECT .

When the handset is playing a message, its screen shows the caller’s name or number. If the caller’s information is unavailable, the handset shows

No caller info.

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Options during playback:

Press VOL/ / or VOL/ /CID to adjust the speaker volume.

Press to play the messages through the handset earpiece.

Press SKIP to skip the message summary or to the next message.

Press REPEAT to repeat the message currently playing.

Press REPEAT twice to playback the previous message.

Press OFF/ CANCEL to stop.

Press MUTE /DELETE to delete the current message. The handset displays Message deleted briefly and the system advances to the next message.

Press to adjust the handset message playback audio quality.

Press 2 to pause the playback and show the caller ID information. Press

/HOME/ FLASH , DIAL or to use the home line, or press

/CELL to use the cell line to call back the caller.

Press OFF/ CANCEL or BACK to resume the playback. If you do not call back within 10 seconds, message playback resumes.

Press /HOME/ FLASH or /CELL to pause the message playback. The handset displays Call back? with the caller ID information. Press YES to call back the caller, or NO to resume the message playback.

•

•

When the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record.” and the handset displays Rec mem low.

When the telephone is not in use, if F and the number of messages are flashing alternately in the message window, or the handset displays

Rec mem full, the memory is full. Delete some messages to make room for more.

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Delete all old messages

Using the telephone base:

Press DELETE/X when the phone is not in use. The telephone announces,

“To delete all old messages, press DELETE again.” Press DELETE/X again. All previously heard messages are erased and the telephone announces, “ All old messages deleted.”


1.


2.

3.

4.

5.


Press or to highlight Delete all old, then press SELECT .

The handset displays Delete all old messages? Press

The handset displays Deleting... and then All old messages deleted!


YES to confirm.

You can only delete old messages, which are messages you have played.

Record and play memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages.

To record a memo:

1.

2.



3.

4.

5.

Press or to highlight Record memo, then press SELECT .

The system announces, “ Record after the tone. Press STOP when you are

done.” After the tone, speak towards the microphone.

Press STOP when you finish recording. The handset announces,

“ Recorded,” and then returns to the previous menu.

•

•

•

The system announces “Memory is full.” Memory full displays if you record a memo when the memory is full.

Each memo can be up to four minutes in length.

Memos shorter than two seconds are not recorded.

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Message window displays

Window display

0

Description

No messages.

0 (flashing)

1-99

0-99 (flashing)

1-99 & F (alternating)

The time and date need to be set.

Total number of old messages and memos recorded.

The message number currently playing.

When time and date are not set, it flashes 0, the total number of new messages recorded, or total number of old messages recorded.

The telephone base may have lost and regained power.

The clock needs to be set.

The answering system memory is full with total number of messages recorded.

1-8

The telephone base speaker volume level while adjusting.

0-6

- -

The telephone base ringer level while adjusting.

The system is answering a call, or recording a memo or announcement.

The telephone is being accessed remotely.

The answering system is being programmed.

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Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See

Remote access code on page 86 to change it.

1.

2.

3.

Dial your telephone number from any touch-tone telephone.

When the system plays the announcement, enter the two-digit security code.

You can also enter one of the following remote commands.

44

5

*5

6

*7

8

0

Command

1

2

3

33

4

Function

Play all messages.

Play only new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Play the previous message.

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

Hang up the call

Turn the answering system on or off.

4.

Hang up or press 8 to end the call.

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If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”

When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”

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Appendix

Display screen messages

Add device failed

Already saved

Area code will not show in Caller ID log

Bluetooth system busy

Caller ID log empty

The Bluetooth device failed to pair to the telephone base.

The telephone number entered is already stored in the directory.

The home area code you saved will not be shown in caller ID log.

Bluetooth headset in use.

Cellular not available.

You are trying to make a cell call while the

Bluetooth headset is in use.

You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.

There are no caller ID log entries.

Caller ID won’t be announced.

Calling all handsets

(for models with more than two handsets)

The ringer volume on the handset is turned off so no caller ID information will be announced for incoming calls.

You are calling all other handsets.

You are calling another handset.

Calling HANDSET X


Calling other handset

(for models with two handsets)

Call transferred

Calls will be answered

Calls will not be answered. Memory full

Cell

Cell call on hold

You have successfully transferred an outside call to another handset.

You have changed an answering system setting while the answering system is off. The answering system turns on automatically to answer calls.

You have changed an answering system setting while the answering system is off.

The answering system turns on automatically but it will not answer calls due to lack of memory space.

The cell line is in use.

A call on the cell line has been put on hold.

Cell line in use

Cellular phone not connected

Connecting...

Another system handset is using the cell line.

There is no cell phone connected when you try to make a call on the cell line.

Connection is establishing between the telephone base and the Bluetooth device.

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Appendix

Display screen messages (continued)

Connection failed

Connecting to all handsets...

Cell Phone A is added and connected to base.

Device list is empty

Device disconnected

Device renamed

Unsuccessful connection between a Bluetooth device and the telephone base.

You are trying to start a PTT session to all other handsets.

The Bluetooth device is successfully added and connected to the telephone base.

There are no Bluetooth devices paired to the telephone base.

A Bluetooth device is disconnected.

A Bluetooth device is renamed.

Directory empty

Directory full

There are no directory entries.

The directory is full.

Download fail

Downloading dir

Ended

End of messages

The telephone system failed to download the directory from a cell phone.

The telephone system is downloading the directory from a cell phone.

You have just ended a call.

You have listened to all messages in the answering system.

Another system handset is calling.

Handset X is calling


Other handset is calling


Handset X is calling all

Headset X is deactivated

One of the system handset is calling all others.

The headset is deactivated from the active slot.

Headset not connected!

Home

The Bluetooth headset is not connected to the telephone base.

The home line is in use.

Home call on hold

Home & cell calls on hold

Home & cell lines in use

Home line in use

A call on the home line has been put on hold.

Calls on the home and cell lines have been put on hold.

Calls on the home and cell lines are in use while all other handsets are in idle mode.

Another system handset or another telephone on the same home line is in use.

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Appendix


Home Transfer from

HANDSET X


Home Transfer from other handset


Home Transfer from

HANDSET X to all

Home Transfer from other handset

Incoming call

Incorrect PIN

Intercom

Intercom ended

Key tone off

Less than 3 min to record

Low battery

Message deleted

Memory full

Microphone on

Microphone off

New voicemail

No answer. Try again.

No cellular is ready for connection.

No Incoming PTT

No entries found. Try downloading from SIM only

One handset is receiving an outside call transferred from another handset.

All handsets are receiving an outside call transferred from another handset.

All handsets are receiving an outside call transferred from another handset.

There is an incoming call.

The PIN number for adding a Bluetooth device is incorrect.

The handset is on an intercom call.

You have just ended an intercom call.

The key tone volume is set as off.

The answering system memory is low.

The battery needs to be recharged.

The message is deleted.

The memory for recording messages and memos is full.

The mute feature is turned off and the person on the other end can hear you.

You have turned off the handset microphone.

The other party cannot hear you but you can hear the other party.

There are new voicemail messages from your telephone service provider for the home line.

You tried to make an intercom call, but the handset you are calling is is busy or out of range.

There are no cell phones in an active slot to connect with the telephone base.

The incoming PTT function is disabled. The handset will not receive PTT calls.

There are no entries found when you download a cell phone directory from the cell memory.

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Appendix


No entries found. Try downloading from Phone only

No headset found

No home line

No signal. Call ended.

Not available at this time

Out of range OR No power at base

There are no entries found when you download a cell phone directory from your

SIM card.

There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.

No Bluetooth headset can be found.

There is no telephone line connected.

Communication between the handset and telephone base is lost during a call.

One handset is already viewing the caller

ID log, directory or answering system, and another handset attempts to review it.

One handset attempts to place a PTT call to another handset which is on an outside or intercom call, or accessing the answering system.

The handset has lost communication with the telephone base.

There is no power connected to the telephone base.

One headset is already connected to the telephone base.

Only 1 headset in device list can be ready for connection.

Only 2 devices can be ready for connection

Only for 7 digits dialing from Caller ID log

** Paging **

Place in charger

Please use cell to connect to base.

Please use headset to connect to base.

PTT From HANDSET X To

HANDSET Y

PTT To HANDSET X

There are already two Bluetooth devices active or connected.

The area code will be removed from caller ID entries to allow seven digit local dialing.

The system handset is being paged.

The battery is very low. The handset should be placed in the telephone base or charger to recharge.

You need to use your cell phone to establish a connection to the telephone base.

You need to use your headset to establish a connection to the telephone base.

One handset has started a PTT session to another handset.

You have started the PTT process.

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Appendix


Push to talk Ended

Put handset on BASE to register

Rec mem full

Rec mem low

Redial empty

Registration failed

Ringer muted

Saved

Transferring call to

HANDSET X

Transferring call to all


Transferring to other handset


Unable to save

XX Missed calls

XX New messages

The PTT session is ended.

Your handset is not registered to the telephone base.

The answering system has no recording time left.

The answering system has less than 3 minutes to record.

There are no entries in the redial list.

You failed to register a handset to the telephone base.

The ringer is muted temporarily during an incoming call or intercom call.

Your selection has been saved.

One handset is transferring an outside call to another handset.

You tried to save a caller ID entry with no caller

ID information.

There are missed calls that have not been reviewed in your caller ID log.

There are new messages recorded in the answering system.

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Appendix

Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.

/CELL

/HOME/FLASH

CHARGE


Flashes slowly when the cell line is on hold.


Flashes slowly when the home line is on hold.

On when the handset is charging in the telephone base or charger.

Telephone base lights

/ANS ON/OFF On when the answering system is turned on.

D1/D2 On when a Bluetooth device is connected to the base.

Flashes alternately while pairing a Bluetooth device.


IN USE On when the telephone line is in use or on hold.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

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Appendix

Handset icons

1

2

1 2

1 2

1

2

ANS

O N

NEW

MUTE

Home line - on steadily when the home line is in use or there is an incoming home call.

CeLL line - on steadily when the cell line is in use or there is an incoming cell call.

Bluetooth connected devices - indicates that there are

Bluetooth connected devices on the device list.

Bluetooth disconnected devices - indicates that there are

Bluetooth disconnected devices on the device list.

Wireless Bluetooth headset - on steadily when a wireless

Bluetooth headset is in use on the home line.

Speakerphone - the speakerphone is in use.

Ringer off - on steadily when all the ringers of Home,

Cellular 1 and Cellular 2 are turned off. Flashes when only one or two of the ringers are turned off.

New voicemail - indicates you have new voicemail messages from the telephone service provider for the home line.

New answering system message - indicates you have new answering system messages.

Battery status - animates when the battery is charging.

Becomes solid when the battery is fully charged.

Battery status - flashes when the battery is low and needs charging.

Answering system on - indicates that the answering system is turned on to answer incoming home calls.

New caller ID log - indicates that the missed call is new.

mute - the microphone is muted.

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Appendix

Headset indicators

Headset alert tones

One beep

One beep every 30 seconds

Headset key tone.

Muted headset microphone alert tone.

Two quick beeps Error alert tone.

The volume reaches its minimum or maximum setting.

Two rapid beeps every 20 seconds Low battery warning.

Three rapid beeps The headset is being powered on or off.

Three rapid beeps every 20 seconds Out of range while the headset is on a call.

A non-registered headset with a charged battery.

Ringer tone Incoming call alert tone.

Headset lights

Red

Blue

On when the headset is charging in the telephone base.

Flashes once every 10 seconds to indicate the battery is low.

Flashes three times when the headset is being powered off.

On when the headset is fully charged in the telephone base.

Flashes once every 10 seconds when the charged headset is in idle mode.

Flashes twice every three seconds when the headset is in use.

Flashes three times when the headset is being powered on.

Flashes four times every four seconds when there is an incoming call.

Flashes quickly in blue while being paged.

Red and blue Flashes quickly and alternately when the headset is trying to register to a telephone base.

Flashes slowly and alternately when the headset is not registered.

Off The headset battery is depleted.

The headset has been powered off.

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Appendix

Handset battery

It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: operation operating time

While in handset use (talking*) Up to seven hours

While in speakerphone mode (talking*) Up to five hours

While not in use (standby**) Up to seven days

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

•

•

•

•

•

The battery needs charging when:

A new battery is installed in the handset.

The handset beeps every minute while on a call.

The handset beeps and Low battery displays on the handset.

Place in charger displays on the handset.

A battery is properly installed but the screen is blank.

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CAUTIoN:

To reduce the risk of fire or injury, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials.

Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

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Appendix

Headset battery

It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: operation

While in use (talking*)

While not in use (standby**) operating time

Up to nine hours

Up to ninety hours

*Operating times vary depending on your actual use and the age of the battery.

**Headset is not charging or in use.

•

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•

The battery needs charging when:

The headset beeps twice every 20 seconds.

The light is off when in idle mode.

The light flashes every 10 seconds in red.

•

•

Conserve battery life:


If the headset will not be used for a long period of time, press and hold on the headset for two seconds to power off the headset and conserve the headset battery life. The light flashes three times in red when the headset is being powered off.

CAUTIoN:

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

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Appendix

expand your telephone system

The handsets provided with your telephone system are already registered.

Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSeT 1 and

HANDSeT 2, the new registered handset is assigned HANDSeT 3. This telephone system accommodates up to 12 handsets.

Add and register a handset

You can add new handsets ( DS6401, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. When first purchased, each expansion handset shows

Put handset on BASe to register after a battery is installed. You may need to charge the handset before registering it to the telephone base. For more details on battery charging, see the table on page 5.

To register a handset:

1.

Make sure the handset is out of the telephone base or handset charger and shows Put handset

on BASe to register. Place the handset you wish to register in the telephone base.

2.

The handset displays Registering handset... and the red IN USe light on the telephone base turns on. It takes about 90 seconds to complete the registration process. The handset displays

HANDSeT X Registered (X represents the registered handset number). The IN USe light on the telephone base turns off and you hear a confirmation tone from the handset when registration completes.

If registration fails, the system will automatically try to register again. If registration fails after the third try, the handset displays Registration failed then Put handset

on BASe to register and the telephone base beeps.

This may take up to five minutes to occur.

To reset the handset, remove it from the telephone base. When the handset displays Put handset on

BASe to register, try the registration process again.

• You cannot register a handset if any other system handset is in use.

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Appendix

Add and register a headset

This telephone system accommodates up to two cordless headsets. You can buy an additional cordless headset ( IS6100, purchased separately) for the telephone base. You can register a maximum of two headsets to the telephone base. The telephone base recognizes and counts a headset the same as a handset. The headset must be registered with the telephone base before use. You may need to charge the headset before registering it to the telephone base. For more details on battery charging, see page 6.

To register a headset:

1.

Place the non-registered headset in the headset charger and allow it to

2.

charge for at least 15 minutes before beginning registration. Remove the headset from the headset charger. The light on the headset flashes slowly and alternately in red and blue.

On the telephone base, press and hold /FIND HANDSeT for about four

3.

seconds until the red IN USe light turns on.

Immediately place the headset in the headset charger. It takes about

60 seconds to complete the registration. The red IN USe light on the telephone base turns off. The light on the headset turns red when it is registered but not fully charged, or turns blue if it is registered and fully charged.

If the registration process is successful, you hear a dial tone when you press

on the headset. If the registration fails, you hear “ Not registered ” through the headset earpiece when you press on the headset. The light on the headset flashes slowly and alternately in red and blue. To reset the headset, remove it from the headset charger and then place it back into its charger. Try the registration process again.

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•

You cannot register a headset if any other system handset or headset is in use.

The headset must be deregistered before registering it to another telephone system.

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Appendix

Deregister handsets/headsets

If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and/or headset you wish to use individually.

To make deregistration easier, read all of the instructions on this page before you begin.

To deregister all handsets:

1.

2.

3.

4.

Make sure that all handsets are out of the telephone base and handset chargers before you begin deregistration.

Press and hold /FIND HANDSeT on the telephone base for about 10 seconds until the

IN USe light flashes.

Quickly press /FIND HANDSeT again. You must press /FIND HANDSeT while the IN USe light is still flashing. The IN USe light flashes for about five seconds. If the light stops flashing, start again with Step 1 above.

All system handsets show Put handset on BASe to register and all headset lights flash slowly and alternately in red and blue. You hear a confirmation tone when deregistration completes. The deregistration process takes about 10 seconds to complete.

If the deregistration process is successful, you hear “ Not registered” through the headset earpiece when you press on the headset. If deregistration fails, you may need to reset the telephone and try again.

To reset:

1.

Press and hold oFF/CANCeL or place the handset back in the telephone base.

2.

Pick up the registered headset and press the ReSeT inset button with a paper clip or similar object.

•

- oR -

Unplug the power from the telephone base, then plug it back in.

•

•

You cannot deregister the handsets and headsets if any system handset or headset is in use.

Even if the battery is depleted, you can still deregister the handsets by following the steps above.

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Appendix

Troubleshooting

If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

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•

•

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•

I cannot add my cell phone to the telephone base.

Make sure you have cellular coverage.

Make sure your cell phone is compatible with your DS6472. Check the Bluetooth compatibility list at www.vtechphones.com.

Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

Remove VTech DS6472 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).

Carefully follow the pairing instructions on page 24 and make sure that your cell phone is not connected to any other Bluetooth device.

Turn off your cell phone, then turn it on again.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

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•

I cannot add my Bluetooth headset to the telephone base.

Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode.

Carefully follow the pairing instructions on page 26 and make sure that your headset is not connected to any other Bluetooth device.


•

•

•

•

•

•

I cannot connect my cell phone with the telephone base.

Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

Make sure that your Bluetooth cell phone is not connected to any other

Bluetooth device.


Make sure that your cell phone is connected and active on the device list.

For some cell phones, you must authorize VTech DS6472 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.

Manually connect your cell phone to VTech DS6472. Refer to the user’s manual of your cell phone for more information.

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•

I cannot connect my Bluetooth headset with the telephone base.

Make sure that your Bluetooth headset is not connected to any other

Bluetooth device.

Make sure that your Bluetooth headset is connected and active on the device list.

108

Appendix

Troubleshooting

•

•

•

•

I cannot put my Bluetooth headset in discoverable mode.

Refer to the user’s manual of your Bluetooth headset for information on how to set your headset to discoverable mode.

Make sure that the Bluetooth headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.

Carefully follow the pairing process on page 26.


•

•

•

•

•

I cannot find VTech DS6472 on my cell phone.

Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 24.

Make sure that you manually set your cell phone to search for devices.

Remove VTech DS6472 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).



•

•

I don’t know how to search for or add new devices on my cell phone.

Most cell phones have the Bluetooth feature in the connection or setup menus.

Please refer to the user’s manual of your cell phone.

In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

•

• my cell phone disconnects with the telephone base.


Make sure that you are not using your cell phone when on a cell call.

•

•

My cell phone is connected to the telephone base, but I cannot make a cell call.

Make sure that your cell phone is not in use when you are trying to make a cell call.

For some smartphones, make sure that the cellular function is turned on.

•

•

•

Bluetooth system busy appears on the display.

Make sure that your cell phone is not in use when connected and active on the device list .

Make sure that your Bluetooth cell phone or headset is not connected to any other

Bluetooth device.

DS6472 can only use one Bluetooth device at a time.

109

Appendix

Troubleshooting

•

•

The PIN on the telephone base does not work.

The default PIN is 0000.

If you have changed the PIN, it will appear on the handset in the pairing process.

•

•

I cannot hear any audio on my telephone system when on a cell call.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.


•

•

•

I cannot download contacts from my cell phone to the DS6472.

Make sure that your cell phone is paired and connected to the base.

Make sure you place your cell phone next to the base while downloading.

If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically.

•

I see duplicate entries in my downloaded directory

If you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.

•

Some of my cell phone contacts were not imported to the DS6472.

Make sure to try transferring the contacts from your SIM card to your phone memory first, then download from your phone memory. If that doesn’t work, try transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.

•

Can the DS6472 help the poor cell phone reception in my house?

If your cell phone has poor reception in your home, the DS6472 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6472 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

•

The listening volume of my cell call is too loud or quiet.

During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6472 handset.

110

Appendix

Troubleshooting

•

•

•

•

•

•

•

• my telephone does not work at all.

Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the handset for up to 16 hours.

If the battery is completely depleted, charge it for at least 30 minutes before use (page 5).

Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider.

•

•

•

Low battery shows on screen.

Place the handset in the telephone base or charger for recharging.

Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.

If the above measures do not correct the problem, replace the battery.

•

•

•

•

•

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger correctly. The

CHARGe light on the handset should be on.

Remove and install the battery again, then charge for up to 16 hours.

If the handset is in the telephone base or charger but the CHARGe light on the handset is not on, refer to The CHARGe light is off below.

If the battery is completely depleted, charge it for at least 30 minutes before use (page 5).

Purchase a new battery.

•

•

•

The CHARGe light is off.

Clean the charging contacts on the handset, telephone base and charger each month with a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly and securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

111

Appendix

Troubleshooting

•

•

•

•

There is no dial tone.

Try all the above suggestions.

Move the handset closer to the telephone base. It may be out of range.

The telephone line cord may be defective. Install a new telephone line cord.

Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

•

•

•

•

•

•

•

•

•

•

The telephone does not ring when there is an incoming call.

Make sure the handset ringer volume is not set to off (page 36) and the telephone base ringer volume is not set to off (page 48).

Make sure the telephone line cord and power adapter are plugged in properly

(page 3).

The handset may be too far from the telephone base. Move it closer to the telephone base.

There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices .

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).


Remove and install the battery again and then place the handset in the telephone base or charger.

Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

•

•

•

•

I cannot dial out.

Try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

112

Appendix

Troubleshooting

•

•

•

• my handset beeps and is not performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It may be out of range.

Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•

•

•

•

•

•

•

•

There is interference during a telephone conversation.

my calls fade out when I am using the cordless handset/headset.

The handset or headset may be out of range. Move it closer to the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.


If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

The location of your telephone base can impact the performance of your cordless phone or headset. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider

(charges may apply).

•

I hear other calls when using the cordless handset/headset.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider.

113

Appendix

Troubleshooting

•

I hear noise on the cordless handset and the keys do not work.

Make sure the telephone line cord is plugged in securely.

•

•

•

•

Registration failed appears on the handset.

Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 105 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

Make sure that the telephone base, handsets and headsets are in idle mode when registering a handset.

Follow the steps on page 120 for the common cure for electronic equipment, then try again to register a handset.

If you have already registered the maximum numbers of handsets and/or headsets, you need to follow the deregistration instructions before registering a handset. Refer to expand your telephone system on page 105 and Deregister

handsets/headsets on page 107.

•

•

•

•

•

• my headset does not work at all.

Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.

Charge the headset in the headset charger for up to three hours.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and telephone base to synchronize.


If the headset battery is completely depleted, it may take up to 15 minutes to charge the headset before the headset has enough charge to use for a short time.

The headset battery may be defective. Contact our customer service for assistance.

•

•

I cannot dial out from my cordless headset.

You must use a telephone on the same line to dial out. Once you have dialed the number, you can press on the headset to take the call. After the headset is activated, you can hang up the handset from which you dialed from.

If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

•

The blue or red light keeps flashing on the headset key.

Different flashing patterns of the red and/or blue lights indicate different conditions of the headset. See Headset indicators on page 102.

114

Appendix

Troubleshooting

•

•

•

•

•

•

The headset does not charge in the headset charger.

Make sure the headset charger adapter is securely plugged into an electrical outlet (page 3). For optimum daily performance, return the headset to the headset charger after use.

Make sure the cordless headset is placed in the headset charger correctly. The headset light should be on.

Unplug the power adapter and then plug it back, then charge for up to three hours.

If the cordless headset is in the headset charger and the headset light is not on, refer to The light on the headset is off while charging below.

If the battery is completely depleted, it may take up to 15 minutes to charge the headset before it has enough charge to be used for a short time. For optimum daily performance, return the cordless headset to the headset charger when not in use.

The headset battery may be defective. Contact our customer service for assistance.

•

•

•

•

The light on the headset is off while charging.

Make sure the power adapter is correctly and securely plugged in the electrical outlet.

Make sure the headset is sitting properly in the headset charger to charge.

Clean the charging contacts on the headset and headset charger each month with a pencil eraser or a dry non-abrasive fabric.

Unplug the power adapter. Wait for 15 seconds before plugging it back in.

•

•

•

• my cordless headset is not performing normally.

Make sure the power cord is correctly and securely plugged into the telephone base.

Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

Move the cordless headset closer to the telephone base. It may be out of range.


If your have tried the above suggestions and the headset is still not performing normally, press the ReSeT inset button with a paper clip or similar object once to restart the headset.

115

Appendix

Troubleshooting

•

•

•

•

•

•

•

•

•

•

I cannot hear any ring tone from the cordless headset when there is an incoming call.

The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece.

Make sure the headset ringer volume is not set to the lowest level (page 36).

If you have pressed mUTe/

FLASH

on the cordless headset when it is ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call.

The headset may be too far from the telephone base. Move it closer to the telephone base.

You may have too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably on a higher location.

If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider.


Test a working telephone at the telephone wall jack. If another telephone has the same problem, there may be problem with the telephone wall jack. Contact your telephone service provider.


•

•

•

•

I cannot register a cordless headset.

Only two headsets can be registered to this telephone system (page 106).

If you have already registered the maximum numbers of handsets and/or headsets, you need to follow the deregistration instructions before registering a headset.

Refer to expand your telephone system on page 105 and Deregister handsets/

headsets on page 107.

Make sure that all registered handsets, headsets and the telephone base are in idle mode when registering a headset.

Follow the steps in Common cure for electronic equipment (page 120), then try again to register a headset.

116

Appendix

Troubleshooting

•

•

•

•

• my caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

The caller ID information shows after the first or second ring.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•

•

•

•

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.

The caller may not be calling from an area which supports caller ID.

Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•

•

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digits number).

If you need to dial something other 10 digits, see page 78 for instructions on changing the number.

If you dial seven digits for local calls, you may want to use the home area code feature (page 46).

•

•

•

• out of range oR No power at base shows on the handset.

The handset may be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base.

Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.


117

•

Appendix

Troubleshooting

and New voicemail appear on the handsets and I don’t know why.

Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the handsets, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

•

I cannot retrieve my voicemail messages.

Your telephone has both a built-in answering system and voicemail indication.

They are independent features and each alerts you to new messages differently

(page 88). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

•

•

•

•

•

•

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on,

ANS oN should be shown on the handset and /ANS oN/oFF light on the telephone base should be on.

If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 85).

If the memory is full or if the answering system is off, the answering system answers after 10 rings.

In some cases, the answering system is affected by the ringing system used by the telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 85). To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

•

•

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.

Make sure there is no background noise when recording.

•

The messages on the answering system are very difficult to hear.

Press /VoL on the side of telephone base or increase the speaker volume.

VoL/ / on the handset to

118

Appendix

Troubleshooting

•

•

•

•

The answering system does not record messages.

Make sure the answering system is on.

When the answering machine memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 85).

To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

•

•

•

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after three minutes or the recording time set.

If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.

•

•

•

•

The answering system does not respond to remote commands.

Make sure your remote access code is correct (page 86).

Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the dialing keys firmly when dialing.

•

•

•

•

•

•

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

119

Appendix

Troubleshooting

•

Common cure for electronic equipment.

2.

3.

4.

5.

If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed):

1.

Disconnect the power to the telephone base.

Disconnect the battery on the cordless handset.

Wait a few minutes before connecting power to the telephone base.

Install the battery again and place the cordless handset in the telephone base.

Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

120

1.

2.

3.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

Use a dry non-abrasive cloth for cleaning.

Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord

A.

B.

C.

D.

may be walked on.

Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other

E.

F.

controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

If the product exhibits a distinct change in performance.

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

The power adapters are intended to be correctly oriented in a vertical or floor mount position.

The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

SAVe THeSe INSTRUCTIoNS

121

Appendix

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients:

• Should keep wireless telephones at least six inches from the pacemaker.

• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

• Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

operating range

This cordless telephone operates with the maximum power allowed by the Federal

Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays out of range oR No power at base.

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /Home/

FLASH

. Move closer to the telephone base, then press

/Home/

FLASH

to answer the call.

If the handset moves out of range during a telephone conversation, there might be interference.

To improve reception, move closer to the telephone base.

maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT

UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL.

Then remove the telephone by the unplugged cords.

122

•

•

•

•

Appendix

•

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC

®

seal

The RBRC ® seal on the nickel-metal hydride battery indicates that VTech

Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC ® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ® program or at authorized VTech product service centers. Please call 1-800-8-BATTeRY Tm for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC ® is a registered trademark of Rechargeable Battery Recycling

Corporation.

The RBRC ® seal on the lithium-ion battery indicates that VTech

Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC ® program provides a convenient alternative to placing used lithiumion batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ® program or at authorized

VTech product service centers. Please call 1 (800) 8 BATTeRY Tm for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC ® is a registered trademark of Rechargeable Battery Recycling

Corporation.

123

Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase

(“Consumer” or “you”) that the Product and all accessories provided in the sales package

(“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.

If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

7.

8.

What is not covered by this limited warranty?

This limited warranty does not cover:

1.

Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2.

3.

Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4.

5.

6.

Product to the extent that the problem is caused by use with non-VTech accessories; or

Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

Product purchased, used, serviced, or shipped for repair from outside the United States of

America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase (see item 2 on the next page); or

Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

124

Appendix

Limited warranty (continued)

How do you get warranty service?

To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800)

595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.

Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.

3.

Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

other limitations

This limited warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The limited warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.

Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

125

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

•

•

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

126

Appendix

FCC, ACTA and IC regulations (continued)

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

127

Appendix

Technical specifications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448 MHz

Headset: 1921.536-1928.448 MHz

Channels 5

Nominal effective range

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Power requirements Handset: 2.4V Ni-MH battery

Telephone base: 6V DC @ 400mA

Handset charger: 6V AC @300mA

Headset charger: 6V DC @ 400mA

Memory Handset directory: 200 memory locations;

up to 30 digits and 15 characters

Four download directories: 1,500 memory locations (each);


Handset caller ID log: 50 memory locations;


128

Index

A

Add a cell phone 24

Add a handset 105

Add a headset 26

,

106

Alphabetical search 70

Announcement 82

Answer a cell call 51

Answer a cell call while on a home

call 52

Answer a home call 49

Answer a home call while on a cell

call 52

Answer an incoming call during

a PTT call 67

Answering a PTT call 66

Answering system and voicemail 88

Answering system setup 84

Answer on/off 81

Assign a speed dial slot 73

B

Battery 4

,

5

,

103 ,

Bluetooth setup 24

104

Bluetooth connection from Idle mode 31

Bluetooth glossary 23

Bluetooth headset 26

,

49

C

Caller ID 75

Caller ID announce 45

Caller ID history 76

Caller ID log 76

Call screening 84

,

6

,

89

Call waiting on the cell line 51

Call waiting on the home line 50

Cell area code 47

Cell call 51

Cell phone - download directory 32

Cell phone voicemail 52

Chain dialing 57

Change a one-to-one PTT to intercom 66

Change PIN 35

Charging 5

CID time synchronization 43

Conference home and cell calls 53

Connect an active device 28

Create a new directory entry 69

D

Date 38

Delete a directory entry 72

Delete a redial entry 59

Delete a speed dial entry 74

Delete from the caller ID log 80

Delete messages 90

,

68

,

91

,

92

Delete the announcement 83

Deregister handsets/headsets 107

Devices connection 28

Dial a caller ID log entry 78

Dial a directory entry 71

Dial a redial entry 58

Dial a speed dial entry 73

Dialing options 78

Dial mode 44

Directory 32

Disconnect an active device 28

Display alerts 40

Display screen messages 95

Download directory 32

Download fail 42

DSL filter 3

e

Earbud installation 7

Ear hook installation 8

,

9

,

10

Edit a directory entry 71

Edit the type of a directory entry 72

End a cell call 51

End a home call 49

End a PTT call 67

Equalizer 56

Expand your telephone system 105

F

FCC, ACTA and IC regulations 126

Find handset 55

Flash 50 ,

51

129

Index

G

Glossary 23

H

Handset icons 101

Handset layout 16

Handset lights 100

Handset locator 55

Handset main menu 20

Handset ringer volume 36

Handset speakerphone 54

Head band installation 11

,

12

Headset charger installation 6

Headset charging 6

Headset layout 19

Headset listening volume 54

Headset ringer volume 36

Hold 55

Hold a call and intercom 62

Home area code 46

I

Icons 100, 101

Indicators 100, 102

Installation 2, 3, 4, 6, 7, 8, 11, 13, 14

Intercom 60

Interruption to directory download 34

K

Key tone 44

L

Language 39

LCD language 39

Lights 100, 102

Limited warranty 124

m

Maintenance 122

Make a call using speed dial 73

Make a cell call 51

Make a home call 49

Make an outgoing call during a PTT

call 67

Memory match 76

Memos 92

130

Message alert tone 87

Message capacity 89

Message playback 90

Message window displays 93

Missed calls 40

Mute 54

,

91

N

No home line 42

Number of rings 85

o

Operating range 122

P

Paging 55

Pair and connect a Bluetooth headset 26

Pair and connect a cell phone 24

Parts checklist 1

Play memos 92

Play messages 90

,

,

55

91

Play the announcement 82

Power off the headset 6

Power on the headset 6

Predial a home call 49

PTT 63

PTT on/off 63

PTT to a single handset 64

PTT to multiple handsets 65

Pulse dialing 44

Push-to-talk 63

R

Reassign a speed dial slot 73

Record an announcement 82

Recording time setting 87

Record memos 92

Redial list 58

Register a handset 105

Register a headset 106

Remote access 94

Remote access code 86

Remove a device 29

Remove a downloaded directory 72

Rename a device 30

Repeat messages 90

,

91

Index

Replace a handset 107

Replace a headset 107

Replace an active device 31

Reset download fail indication 42

Reset the missed call indicator 40

Reset the voicemail indicators 41

Review the caller ID log 77

Review the directory 70

Review the redial list 58

Ringer mute 54

Ringer tone 37

Ringer volume 36 ,

48

S

Safety instructions 121

Save a caller ID log entry to the

directory 79

Save a redial entry to the directory 59

Search for a contact 70

Set date/time 38

Share an outside call 60

Silence the ringer 54

Skip messages 90

Speakerphone 54

Speed dial 73

Stop messages 90

Swap 51

,

,

91

91

T

Technical specifications 128

Telephone base installation 3

Telephone base lights 100

Telephone base ringer volume 48

Temporary tone dialing 55

Time 38

Transfer a call 56

,

62

Transfer a call from a handset to a

headset 50

Troubleshooting 108

Turn on or off the answering system 81

U

Using a Bluetooth headset 49

V

View directory download information 34

Voice announce caller ID 45

Voice language 39

Voicemail 41

Voicemail indicators 41

Volume 36

,

,

44

52

,

,

48

88

,

54

,

90

,

91

W

Wall mounting 13

Warranty 124

Website 46

131

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license.

VTech Holdings Limited is a member of Bluetooth SIG, Inc.

Other trademarks and trade names are those of their respective owners.

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.

Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.

VTech is the registered trademark of VTech Holdings Limited.

Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.

All rights reserved. Printed in China.

91-004923-020-100

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