UseAndCare

A Note To You 2

Important Safety lnstmctions 3

Parts And Features 6

Using Your Range 7

Caring For

Your Range 17

If You Need iifzzz 23

Warranty 28

1-80~44-ROPER

Call us with cpsstions or comments.

STANDARD-CLEANING ELECTRIC RANGE

MODELS FEP320B

FEP310B

2

A Note To You

Thank you for buying a Roper@ appliance.

You have purchased a quality, worMclass home appliance. Years of engineering experience have gone into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have developed this Use and Care Guide. lt is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully.

Also, please complete and mail the Ownership Registration Card provided with your appli- ance. This will help us notify you about any new information on your appliance.

Your safety is important to us.

This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol.

This symbol will help alert you to such dangers as personal injury, burns, fire and electrical shock.

This symbol will help you avoid actions which could cause product damage

(scratches, dents, etc.) and damage to your personal property.

Our toll-free number, 1-80044-ROPER is available 24 hours a day.

(l-800-447-67371,

If you ever have a question concerning your appliance’s operation, or if you need service, first see “If You Need Assistance Or Service” on page 23. If you need further help, feel free to call us. When calling, you will need to know your appliance’s complete model number and serial number. You can find this information on the model and serial number plate (see diagram on page 6). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe place for future reference.

Model Number

Serial Number

Purchase Date

Dealer Name

Dealer Phone

Important Safety Instructions

To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow basic precautions, including the following:

General l

*Read all instructions before using the range.

Install or locate the range only in accordance with the pro- vided Installation Instructions.

The range must be installed by a qualified installer. The range must be roperly connected to electrica P supply and grounded.

*Do not use the range for warming or heatin

% the room.

Persons could be urned or injured, or a fire could start.

@Use the range only for its in- teetztluse as described in this

. l

.WARNING: To reduce the risk of ti

P ping of the appliance, the app iance must be secured by a proper1 bracket. f! installed anti-tip o check if the bracket is installed properly, see “The anti-tip bracket” on page 16.

.CAUTION: Do not store things children mi range. Chil ren could be ing on it. ht want above the

% burned or injured while climb-

.Do not leave children alone or unattended in area where the range is in use. They should never be allowed to sit or stand on an could ‘b part of the range. They e burned or injured.

Do not operate the range if it is damaged or not working properly. areas near units, heating ele- ments or interior surfaces of oven. Surface units and heating elements may be hot even though they are dark in color.

Areas near surface units and interior surfaces of an oven become hot enou h to cause burns. During an 2 after use, do not touch, or let clothing or other flammable materials contact surface units, areas near units, heatin elements or interior surfaces 0 oven until they have had sufficient time to cool. Other surfaces of the range, such as the oven vent opening, the surface near the vent opening, the cooktop, and the oven door, could also be- come hot enough to cause burns. continued on next page

3

4 some of the heat in element will be.exp.osed an 3 may result l

*Do not wear loose or hanging arments when usin

B hey could ignite if t I! the range. ey touch a hot surface unit and you could be burned.

@Use only dry otholders. Moist or damp pothol 8 ers on hot surfaces may result in burns from steam.

Do not let potholder touch hot heating elements. Do not use a towel or bulky cloth for a potholder. It could catch on fire.

l

Keep range vents unobstructed.

@Do not heat unopened contain- ers. They could explode. The hot contents could cause burns and container particles could cause injury.

Do not store flammable materials on or near the ran e. The fumes can create an exp osion and/or fire hazard.

When using the cooktoD

@Make sure the reflector bowls are in place during cooking.

Cookin

% without reflector bowls may su ject the wirin and com- ponents underneath t em to damage.

. Do not line reflector bowls with aluminum foil or other liners.

Improper installation of these liners ma electric s I7 result in a risk of ock or fire.

‘Select a pan with a flat bottom that is about the same size as the surface unit. If pan is smaller than the surface unit,

$!%%ZY!~~~~t~~~~~e also improves cooking efficiency. l Check to be sure lass cook- ing utensils are sa e for use on the ran e. Only certain types of ceramic, 9 earthenware or other glazed utensils are suitable for cooktops without breaking due to the sudden change in temperature.

ONever leave surface units unattended at high heat set- tings. A boilover could result and cause smoking and greasy spillovers that may ignite.

*Turn pan handles inward, but not over other surface units.

This will help reduce the chance of burns, i

9 niting of flammable materia s, and spills due to bumping of the pan.

When using the oven

*Always osition oven rack(s) in desired ocation while oven cool. If a rack must be re-

IS moved while oven is hot, do not let potholder contact hot heating element in oven.

@Use care when opening oven door. Let hot air or steam es- cape before placing food. removing or re-

Grease l Grease is flammable. Do not allow grease to collect around cooktop or in vents. Wipe spill- overs immediately.

*Do not use water on grease fires. Never pick up a flaming pan. Smother flamin pan on range by coverin

WI

97

9 h a well- tray. Flaming rease outside of

R an can be e I8 in uished with aking soda or, i 9 available, a multipurpose dry chemical or foam-type extinguisher.

Care and cleaning

*Do not soak removable heating elements in water. The element will be damaged and shock or fire could result.

*Do not clean door heat seal. It is essential for a good seal.

Care should be taken not to rub, damage or move the seal.

Clean only parts recommended in this Use and Care Guide.

@Do not repair or replace any part of the range unless specifi- cally recommended in this manual. All other servicing should be referred to a quali- fied technician.

@Disconnect the electrical supply before servicing the range.

- SAVE THESE INSTRUCTIONS -

Parts And Features

This section contains captioned illustrations of your range. Use them to become familiar with the location and appearance of all parts and features.

Oven vent

- Broil element

- Bake element

Removable

6

Control panel

Left front control knob

Left rear control knob

I

I

Surface unit marker

Oven tempera- Oven ture control selector knob I I

I 1

Surface Oven heating heating

Indicator indicator light light

I

Right rear

I

Right front control knob control knob

Using Your Range

In This Section

Page Page

Using the surface units.. ................... .7 Broiling .............................................. 12

Positioning racks and pans.. ............ .Q Broiling tips ....................................... 14

For best air clrculatlon .................... .10 Energy saving tips ............................ 14

Using aluminum foil for baking.. ... ..lO The oven vent ................................... 15

Baking/roasting ................................ 11 The storage drawer .......................... 15

M,t!ng the oven temperature

............................................... 12

The anti-tip bracket .......................... 16

To obtain the best cooking results possible, you must operate your range properly. This section gives you important information for efficient and safe use of your range.

Using the surface units

Push in control knobs before turning them to a setting. You can set anywhere between HI and OFF.

Surface unit markers

The solid dot in the surface unit marker shows which surface unit is turned on by that knob.

Surface heating indicator light

The SURFACE HEATING Indicator Light on the control panel will glow when a surface unit is turned on.

Bum and Fire Hazard

Be sure all control knobs are turned to

OFF and all indicator lights are OFF when you are not cooking.

Someone could be burned or a fire could start if a surface unit is acciden- tally left ON.

7

Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn the control knob down to continue cooking.

SElTiNG 1 RECOMMENDED USE l evenly heat spreads over the pan bottom.

Choose pans that provide the best cooking results.

Handles should be made of sturdy, heat- resistant material and be securely at- tached to the pan.

MED l cakes.

For gravy, pudding and l l l l l

Cookware tips

Select a pan that is about the same size as the surface unit.

NOTE: For best results and greater energy efficiency, use only flat-bottomed cookware that makes good contact with the surface units. Cookware with rounded, warped, ribbed (such as some porcelain enamelware) or dented bottoms could cause severe overheating, which damages the cookware and/or surface unit.

You can, however, use newer cookware with slightly indented bottoms or very small expansion channels. This cookware is specially designed to provide the good contact needed for best cooking results.

Also, woks, canners and teakettles with flat bottoms suitable for use on your cooktop are now available in most stores that sell housewares.

The pan should have straight sides and a tight-fitting lid.

Choose medium to heavy gauge (thick- ness) pans that are fairly lightweight.

The pan material (metal or glass) affects how fast heat transfers from the surface unit through the pan material and how

Product Damage Hazard l

If a surface unit stays red for a long time, the bottom of the pan is not flat enough or is too small for the surface unit. Prolonged usage of incorrect utensils coukl result in damage to the surface unit, cooktop, wiring and surrounding areas. To prevent dam- age, use correct utensils, start cooking on HI and turn control down to con- tinue cooking. l

Do not leave an empty utensil, or one which has boiled dry, on a hot surface unit. The utensil could overheat and could damage the utensil or surface unit.

l l l l l

Home canning information l

To protect your range:

Use flat-bottomed canners/pans for best resutts.

Use the largest surface unit for best resufts. Also, use a canner/pan which can be centered over the surface unit and which does not extend more than one inch outside surface unit area. Large diameter canners/pans, if not properly centered, trap heat and can cause damage to the cooktop.

Do not place canner on two surface units at the same time. Too much heat will build up and will damage the cook-top.

Start with hot water. This reduces the time the control is set on high. Reduce heat setting to lowest position needed to keep water boiling.

Keep reflector bowls clean for best heat reflection.

To prolong the life of the elements:

- Prepare small batches at a time.

- Do not use elements for canning all day.

Optional canning kit

The large diameter of most water-bath or pressure canners combined with high heat settings for long periods of time can shorten the life of regular surface units and cause damage to the cooktop.

If you plan to use the cooktop for canning, we recommend the installation of a Canning

Kit. Order the kii (Part No. 242905) from your Roper dealer or authorized Roper service company.

Positioning racks and pans

For baking/roasting with one rack, place the rack so the top of the food will be centered in the oven.

NOTE: For recommended rack placement when broiling, see “Broiling rack position chart” on page 13.

Rack placement for specific foods:

FOOD

Frozen pies, large roasts, turkeys

RACK POSITION

Lowest level or

2nd level from bottom

2nd level from bottom

Angel and bundt cakes, most quick breads, yeast breads, casseroles, meats

Cookies, biscuits, muffins, cakes, nonfrozen pies

2nd or 3rd level from bottom

Personal injury Hazard

*Always position oven rack(s) in desired location before turning oven on. Be sure the rack(s) is level. l

If rack(s) must be moved while oven is hot, use potholders or oven mitts to protect hands.

Failure to follow the above precautions could result in personal injury.

When baking on two racks, arrange racks on bottom and third level from bottom.

9

For best air circulation

l l l

Hot air must circulate around the pans in the oven for even heat to reach all parts of the oven. This results in better baking.

Place the pans so that one is not directly over the other.

For best results, allow 1% to 2 inches

(4-5 cm) of space around each pan and between pans and oven walls. There must be a minimum space of 1 inch (2.5 cm).

Use only one cookie sheet in the oven at one time.

Use the following as a guide to determine where to place the pans:

One pan

Place in the center of the oven rack.

Two pans

Place in opposite corners of the oven rack.

Three or four pans

Place in opposite corners on each oven rack. Stagger pans so no pan is directly over another.

Using aluminum foil for baking

l l l

Use aluminum foil to catch spillovers from pies or casseroles:

Place the foil on the oven rack below the rack with the food. Turn up foil edges and make sure foil is about 1 inch (3 cm) larger all around than the dish holding the food.

Do not cover the entire rack with alumi- num foil. It will reduce air circulation and cause poor cooking results.

Do not line oven bottom or entire oven rack with foil or other liners, Poor baking will result.

10

Electrical Shock and Fire Hazard

Do not allow foil to touch the heating elements.

Failure to follow this precaution could result in electrical shock or fire hazard and damage to the elements.

Baking/roasting

1. Position the rack(s) properly before turning on the oven. To change rack positron, lift rack at front and pull out.

For further information, sea ‘Positioning racks and pans” on page 9.

2. Set the Oven Selector to BAKE.

3. Set the Oven Temperature Control Knob to the baking/roasting temperature you want. The OVEN HEATING Indicator

Light will come on. The oven is preheated when the OVEN HEATING Indicator Light first goes off.

NOTE: Do not preheat oven when roasting or cooking items such as casseroles.

4. Put food in the oven. During baking/ roasting, the elements will turn on and off to maintain the temperature setting. The

OVEN HEATING Indicator Light will turn on and off with the elements.

NOTE: The top element helps heat during baking/roasting, but does not turn red.

5. When baking/roasting is done, turn both the Oven Selector and the Oven

Temperature Control Knob to OFF. The

OVEN HEATING Indicator Light will go

Off.

11

Adjusting the oven temperature control

Oven temperature controls will gradually shift after years of use. So, even though your new oven is properly adjusted to provide accurate tempera- tures, it may cook faster or slower than your old oven.

If, after using the oven for a perii of time, you are not satisfied with the temperature settings, you can change them by following these steps:

1. Make sure the Oven Temperature Control

Knob is turned to the off position. Pull knob straight off and flip it over.

2. Loosen the locking screws inside the control knob. Note the position of the notches.

3. To lower the temperature, hold knob handle firmly and move the tooth a notch counter- clockwise. Each notch equals about 5°F

(2.5%).

4. To raise the temperature, hold knob handle firmly and move the tooth a notch clockwise.

Each notch equals about 5°F (2.5%).

5. Tighten the locking screws and replace the control knob.

Broiling

1. Position the rack properly before turning on the oven. Position rack so that the surface of the food is at least 3 inches (7.4 cm) away from the broil element. See “Broiling rack position chart” on page 13.

2. Put the broiler pan and food on the rack.

3. Close the door to the Broil Stop position (open about 4 inches [lo.2 cm]). The door will stay open by itself.

4. Set the Oven Selector and Oven Temperature

Control Knob to BROIL. The OVEN HEATING

Indicator Light will come on.

NOTE: Do not preheat oven when broiling.

12

Locking screws

5. When broiling is done, turn both the

Oven Selector and Oven Temperature

Control Knob to OFF. The OVEN HEAT-

ING Indicator Light will go off. l l l

Custom broil

If food Is cooking too fast, turn the Oven

Temperature Control Knob counterclock- wise until the OVEN HEATING Indicator

Light goes off.

If you want the food to broil slower from the start, set the Oven Temperature

Control Knob between 170°F and 325°F

(77% and 163°C). These temperature settings allow the broil heating element to cycle and to slow cooking. The lower the temperature, the slower the cooking.

Fish and chicken are some foods that may cook better if you use lower broiling temperatures.

The Oven Selector must be on BROIL for all broiling temperatures.

NOTE: Leave the oven door partly open whenever using the oven to broil. This allows the oven to maintain proper temperatures.

Broiling rack position chart

RACK POSITION TYPE OF FOOD/

FROM BOlTOM DONENESS

4

3

Hamburger patties and thin steaks l/2* thick or less ’

Quickly searing food, rare and medium steaks, medium patties ham slices, fish steaks, frankfurters

2 Welldone steaks and patties, lamb chops, split chicken, pork steaks and chops, whole fish

13

l l

Broiling tips

Use the broiler pan and grid for broiling.

They are designed to drain excess liquid and grease away from the cooking surface to help prevent spatter, smoke or fire.

After broiling, remove the broiler pan from the oven when you remove the food.

Drippings will bake on the pan if you leave it in the heated oven.

Fire Hazard l

Place meat the correct distance from the element. Meat placed too close to the element could spatter, smoke, burn or catch fire during broiling.

.To ensure adequate grease drainage, do not use cookie sheets or similar pans for broiling. Also, covering the broiler grid with foil is not recom- mended. Poor drainage of grease could result in fire. If foil is used, cut slits in foil to line up with all openings in broiler grid. Grease can then drain away and cool in pan.

Energy saving tips

l l l l l l

Although the energy used for cooking is usualfy a very small percentage of the total energy used in the home, cooking energy can be used efficiently. Here are some tips to help you save energy when using your cooking product:

Use pans with flat bottoms, straight sides and tight-fiiing lids.

Match the pan to the surface unit size.

Cook with a minimum of liquid or fat to help shorten cooking time.

Preheat pans only when recommended and for the shortest time possible.

Start food on higher heat settings, then set surface unit control on low or off to finish cooking. Use retained heat for cooking when possible.

Use the more efficient surface units instead of the oven when possible. l l l l l l l

Turn on the surface unit only after placing filled pan on the unit.

“Oven peeking” may cause heat loss, longer cooking times and unsatisfactory baking results. Rely on your timer to keep track of the cooking time.

Bake cakes, pies or cookies when oven is warm. Best time to bake is right after a meal has been cooked in oven.

Preheat the oven no longer than necessary.

Plan your meals for the most eff Cent use of the range. When using the oven to cook one food, try to cook the rest of the meal in it also.

Do not preheat when broiling, roasting or cooking items such as casseroles.

Keep reflector bowls clean for best heat reflection.

14

The oven vent

Hot air and moisture escape from the oven through a vent under the right rear surface unit. You can cook on the unit or keep food warm on it while the oven is on. The vent is needed for air circulation. Do not block the vent. Poor baking/roasting can result.

NOTE: Plastic utensils left over the vent can melt.

Burn and Fire Hazard l

If you leave a utensil on the right rear surface unit, use potholders when moving it. Pan handles could become hot enough to burn.

*Keep flammable materials away from oven vent. Failure to do so could result in burns or a fire.

The storage drawer

You can remove the storage drawer to make it easier to clean under the range and to check for installation of the anti-tip floor bracket (if you have one). handling the drawer.

Use care when

Removing the storage drawer:

1. Empty drawer of any pots and pans before removing drawer. Pull drawer straight out to the first stop. Lift front and pull out to the second stop.

2. Lift back slightly and slide drawer all the way out.

Replacing the storage drawer:

1. Fit ends of drawer slide rails into the drawer guides on both sides of opening.

2. Lift drawer front and push in until metal stops on drawer slide rails clear white stops on drawer guides. Lift drawer front again to clear second stop and drawer closed. slide

Drawer ‘slide rail

15

The anti-tip bracket

The range will not tip during normal use. However, tipping can occur if you apply too much force or weight to the open door without the anti-tip bracket properly secured.

Personal Injury Hazard

*To reduce risk of range tipping over, secure range with a properly installed anti-tip bracket supplied with range or an optional wall- mounted anti-tip bracket kit. l

If range is moved for cleaning or service, check that anti-tip device is engaged before using range.

Failure to follow the above precautions could result in personal injury. l l l l

To verify the anti-tip bracket is engaged (if you have a floor bracket):

Remove the storage drawer. (See page 15.)

Look to see if the anti-tip bracket is attached to floor with screws.

Make sure one rear leveling leg is positioned under the anti-tip bracket.

SW Installation Instructions for further details. l l l l

To verify the anti-tip bracket is engaged (if you have a wall brat ket):

Look to see if the anti-tip bracket is attached with screws to the wall behind the control panel.

Make sure the cable on the back of the range is secured by the two hooks on the bracket.

Cable must be unhooked from wall bracket to move range for cleaning or service. Recon- nect cable before using range.

See Installation Instructions for further details.

\

Floor bracket

Rear leveling leg

16

Caring For Your Range

In This Section

Page Page

Surface units and reflector bowls . . . 17 Removing the oven door . . . . . . . . . . . . . . . . . 20

Lift-up cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Cleaning chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Your range is designed for easy care. You can do most cleaning with items found around your home. Cleaning your range whenever spills or soiling occurs will help to keep it looking and operating like new.

Burn and Electrical Shock Hazard

Make sure all controls are OFF and the range is cool before cleaning.

Failure to do so could result in burns or electriial shock.

Surface units and reflector bowls

NOTE: Model FEP310B does not have an element hokfdown clip. For this model, please disregard all references to the element hold-down clip.

Removing

1. Make sure all surface units are off and cool before removing surface units and reflector bowls.

2. Lift the edge of the unit, opposite the receptacle, just enough to clear the element hokfdown clip and the reflector bowl.

17

3. Pull the surface unit straight away from the receptacle.

4. Lift out the reflector bowl. See “Cleaning chart” on page 21 for cleaning instructions.

Replacing

1. Make sure all surface units are off and cool before replacing surface units and reflector bowls.

2. Line up openings in the reflector bowl with the surface unit receptacle and the element hold-down clip.

18

3. Hold the surface unit as level as possible with the terminal just started into the receptacle. Push the surface unit terminal into the receptacle.

4. When terminal is pushed into the recep- tacle as far as it will go, push down the edge of the surface unit opposite the receptacle. The element hold-down clip will keep the surface unit from moving around.

NOTE: Reflector bowls reflect heat back to the utensils on the surface units. They also help catch spills. When they are kept clean, they reflect heat better and look new longer.

If a reflector bowl gets discolored, some of your utensils may not be flat enough, or some may be too large for the surface unit.

In either case, some of the heat that’s meant to go into or around a utensil goes down and heats the reflector bowl. This extra heat can discolor it.

19

Lift-up cooktop

1. Lift front of cook-top at both front comers until the support rods lock into place.

Personal Injury Hazard

Be sure both support rods are fully extended and in the locked position.

Failure to do so could result in per- sonal injury from the cooktop acciden- tally falling.

Product Damage Hazard

Do not drop the cooktop.

Damage could result to the porcelain and the cooktop frame.

J

2. Wipe with warm, soapy water. Use a soapy steel-wool pad on heavily soiled areas.

3. To lower the cooktop, lift cooktop from both sides while pressing the support rods back to unlock them. Lower the cooktop into place.

Removing the oven door

Removing the oven door will help make it easier to clean the oven.

Burn and Electrical Shock Hazard i Make sure all controls are OFF and the oven is cool before removing oven door.

Failure to do so could result in burns or electrical shock.

1. Open the door to the first stop position.

2. Hold the door at both sides and lift it at the same angle it is in.

3. To replace, fit the bottom corners of the door over the ends of the hinges. Push the door down evenly. The door will close only when it is on the hinges correctly.

20

Cleaning chart

Use the following table to help you clean all parts of your range.

PART

Control knobs

WHAT TO USE l

HOW TO CLEAN

Sponge and warm, soapy l

Turn knobs to OFF and pull straight water away from control panel. l l

Wash, rinse and dry thoroughly. Do not soak.

Do not use steel wool or abrasive cleansers. They may damage the finish of the knobs.

Replace knobs. Make sure all knobs point to OFF.

Control panel Sponge and warm, soapy l

Wash, rinse and dry thoroughly. water

OR l

Do not use steel wool or abrasive cleansers. They may damage the finish.

Paper towel and spray glass cleaner l

Do not spray cleaner directly on panel.

Apply cleaner to paper towel.

Exterior surfaces

(other than control panel)

Surface units

Chrome reflector bowls

Broiler pan and grid (clean after each use)

Oven racks

Sponge and warm, soapy l

Wash, rinse and dry thoroughly. Use water nonabrasive, plastic scrubbing pad on heavily soiled areas. l

Do not use abrasive or harsh cleansers. They may damage the finish.

NOTE: Do not allow foods containing acids (such as vinegar, tomato or lemon juice) to remain on surface. Acids may remove the glossy finish. Also wipe up milk or egg spills when cooktop is cool.

No cleaning required l l

Spatters or spills will burn off.

Do not immerse in water.

Warm, soapy water and a nonabrasive, plastic scrubbing pad l

Wash, rinse and dry thoroughly. l l

Clean frequently.

Do not use abrasive or harsh cleansers.

Steel-wool pad and warm, l

Wash, rinse and dry thoroughly. soapy water

Steel-wool pad and warm, l

Wash, rinse and dry thoroughly. soapy water continued on next page

21

PART

Oven door glass

(Model FEP32OS)

Oven cavity

WHAT TO USE

Paper towel and spray glass cleaner

OR

Warm, soapy water and a nonabrasive, plastic scrubbing pad

Sponge and warm, soapy water

Soapy steel-wool pad for heavily soiled areas

HOW TO CLEAN l l l

Make sure oven is cool.

Follow directions provided with the cleaner.

Wash, rinse and dry thoroughly. l l l

Remove door for easier access.

(See page 20.)

Wash, rinse and dry well.

Rinse well with water.

OR

Commercial oven cleaner for heavily soiled areas

Heavy-duty aluminum foil or shallow pan used while cooking

I l l l l l l

Remove door for easier access.

Place newspaper on floor to protect floor surface.

Follow directions provided with the oven cleaner.

Rinse well with clear water.

Use in well-ventilated room.

Do not allow commercial oven cleaners to contact the heating elements, heat seal, thermostat or exterior surfaces of the range.

Damage will occur. l

Place piece of foil or shallow pan, slightly larger than the cooking container, on lower rack to catch spillovers.

NOTE: Do not use foil or foil liner to cover the oven floor. Poor baking/ roasting results could occur.

22

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem.

Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date.

(See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM POSSIBLE CAUSE SOLUTION

Nothing will operate

The oven will not operate

The power cord is not Plug the power cord into a live circuit plugged into a live circuit with with proper voltage. (See Installation proper voltage. Instructions.)

A household fuse has blown or a circuit breaker has tripped.

The Oven Selector is not turned to BAKE or BROIL.

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to BAKE or

BROIL.

The surface units will not operate

The Oven Temperature Turn the Oven Temperature Control

Control Knob is not turned to Knob to a temperature setting. a temperature setting.

A household fuse has blown or a circuit breaker has tripped.

Replace household fuse or reset circuit breaker.

Surface units are not plugged Turn control knobs to OFF and plug in all the way. surface units in all the way. (See

“Replacing” on page 18.)

The control knobs are not being set correctly.

Push control knobs in before turning to a setting.

Control knob(s) You are not pushing in before Push control knob(s) in before turning will not turn turning. to a setting. continued on next page

23

24

PROBLEM

Cooking results are not what you expected

POSSIBLE CAUSE

The range is not level.

The oven temperature seems too low or too high.

SOLUTION

Level range. (See Installation Instruc- tions.)

Adjust the oven temperature control.

(See “Adjusting the oven temperature control” on page 12.)

Preheat oven if called for in recipe. The oven was not preheated as the recipe calls for.

The recipe has never been tested or is not from a reliable source.

The pans are not the type or size recommended in the recipe.

There is not proper air circulation around pan when baking.

The cooking utensils are not the proper shape or do not fii the surface units being used.

Use only tested recipes from a reliable source.

Refer to a reliable cookbook for recommended pan type and size.

Allow 1% to 2 inches (4-5 cm) of air space on all sides of pan. There must be a minimum space of 1 inch

(2.5 cm).

Use cooking utensils with smooth, flat bottoms that fit the surface units being used.

2. If you need assistance . . .

Call our toll-free telephone number. Dial toll-free from anywhere in the U.S.A.:

1-8004~ROPER

(1-800-447-6737) and talk with one of our trained consultants.

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recom- mend a qualified service company in your area.

For further information, write to:

Mr. William Clark

Consumer Assistance Representative

Roper Brand Appliances

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service . . .

Contact the dealer from whom you pur- chased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free telephone number in Step 2.

4. If you need FSP replace- ment parts . . .

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Roper appliance.

FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Roper appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call our toll- free telephone number in Step 2.

5. If you are not satisfied with how the problem was solved . . . l l

Contact the Major Appliance Consumer

Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized servicer and Roper Brand

Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Driie

Chicago, IL 60606 l

MACAP will in turn inform us of your action.

25

ROPER”

Electric Range

Warranty

LENGTH OF WARRANTY

FULL ONE-YEAR

WARRANTY

(from date of purchase)

1 WE WILL PAY FOR

FSP replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Roper service company.

WE WILL NOT PAY FOR

A. Service calls to:

1. Correct the installation of your range.

2. Instruct you how to use your range.

3. Replace house fuses or correct house wiring.

4. Replace owner accessible light bulbs.

B. Repairs when your range is used in other than normal, single-family househokl use.

C. Pickup and delivery. Your range is designed to be repaired in the home.

D. Damage to your range caused by accident, misuse, fire, flood, acts of God, or use of products not approved by us.

E. Repairs to parts or systems caused by unauthorized modifications made to the appliance.

This Roper appliance is warranted by Whirlpool Corporation. Under no circumstances shall it be liable under this warranty for incidental or consequential damages and all implied warran- ties are limited to the same time period stated in the express warranties for Roper Brand

Appliances. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of implied warranties, so these limitations or exclusions may not apply.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Outside the United States, a different warranty may apply. For details, please contact your authorized Roper distributor or military exchange.

If you need service, first see the “Assistance or Service” section of this book. After checking

“Assistance or Service,” additional help can be found by calling our toll-free telephone num- ber, l-80044-ROPER (l-800-447-6737), from anywhere in the U.S.A.

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