Whirlpool LBR4132HQ0 User's Manual

Automatic Washers
A Note to You ...........................................2
Washer Safety..........................................3
Parts and Features ..................................4
Using Your Washer..................................5
Starting your washer .............................5
Loading .................................................7
Selecting a cycle and time ....................8
Using the liquid chlorine
bleach dispenser .................................12
Adding liquid chlorine bleach ..............12
Using the fabric softener dispenser ....13
Adding liquid fabric softener................13
Rinse/drain and spin ...........................14
MAGIC CLEAN® lint filter ....................14
Understanding normal washer sounds..14
Understanding what happens in
each cycle ...........................................15
Caring For Your Washer .......................16
Troubleshooting ....................................17
Assistance or Service ...........................20
Warranty .................................................24
In the U.S.A. for assistance or service,
call the Consumer Assistance Center:
1-800-253-1301
In Canada, for assistance or service,
see page 21.
3950316
A NOTE TO YOU
Thank you for buying a WHIRLPOOL appliance.
®
The Whirlpool Brand is committed to designing quality products that consistently perform for you to make
your life easier. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care
Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely.
Please read it carefully.
Also, complete and mail the Ownership Registration Card provided with your appliance. The card helps us
notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for your appliance, you need to know your complete model number
and serial number. You can find this information on the
model and serial number label (see the diagram on the
“Parts and Features” page for the location of the label).
Also, record the other information shown in the next
column.
Model Number ______________________________
Serial Number________________________________
Purchase Date ______________________________
Dealer Name ________________________________
Dealer Address ______________________________
Dealer Phone ________________________________
Keep this book and the sales slip together in a safe place for future reference.
Our Consumer Assistance Center number is toll free.
1-800-253-1301
To find detailed product information, the location of the nearest Whirlpool dealer or authorized servicer, to
purchase an accessory item, or register your appliance on-line, please visit our Web site at
www.whirlpool.com
In Canada, for assistance or service, see the “Assistance or Service” section.
In Canada, visit our Web site at www.whirlpool.com/canada
2
WASHER SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
wDANGER
You will be killed or seriously injured if you don’t
follow instructions.
wWARNING
You can be killed or seriously injured if you don’t
follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING – To reduce the risk of fire, electric shock, or injury to persons when using the
washer, follow basic precautions, including the following:
• Read all instructions before using the
• Do not allow children to play on or in the
washer.
washer. Close supervision of children is
Do
not
wash
articles
that
have
been
necessary when the washer is used near
•
previously cleaned in, washed in, soaked
children.
in, or spotted with gasoline, dry cleaning
• Before the washer is removed from service
solvents, other flammable or explosive
or discarded, remove the lid.
substances as they give off vapors that
• Do not reach into the washer if the tub or
could ignite or explode.
agitator is moving.
• Do not add gasoline, dry cleaning
Do not install or store the washer where it
solvents, or other flammable or explosive • will be exposed to the weather.
substances to the wash water. These
• Do not tamper with controls.
substances give off vapors that could
• Do not repair or replace any part of the
ignite or explode.
washer or attempt any servicing unless
• Under certain conditions, hydrogen gas
specifically recommended in this Use and
may be produced in a hot water system
Care Guide or in published user-repair
that has not been used for 2 weeks or
instructions that you understand and have
more. HYDROGEN GAS IS EXPLOSIVE.
the skills to carry out.
If the hot water system has not been
• See Installation Instructions for grounding
used for such a period, before using the
requirements.
washing machine, turn on all hot water
faucets and let the water flow from each
for several minutes. This will release any
accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open
flame during this time.
– SAVE THESE INSTRUCTIONS –
3
PARTS AND FEATURES
The drawings in this book may vary from your washer model. They are designed to show the different
features of all models covered by this book. Your model may not include all features.
Water temperature
selector*
(p. 6)
Load size
selector
(p. 5)
Cycle control knob
(may include
temperature selector)
(pp. 6-11)
/ Heavy
Super Wash
Normal
Spin
Quick
Heavy Duty
city
Super Capa
5Cycle
Cycle Logic
2 Speed
Laundry
System
Wash
OFF
15 9 6
Rinse
Rinse
3
6
Spin
OFF
Extra
Rinse
OFF
Spin
Spin
Extra
Rinse
OFF
OFF
Spin
On
Medium
Off
Super
Plus
9
6
Rinse
9
bles
Hand Washa
t Agitate)
(Intermitten
Delicates
Small
Quick Wash
Pause
6
OFF
Cool
Cool
wn
Down
Do
SpinExtra
Rinse
Rinse
OFFSpin
Extra Rinse
Load Size
Liquid fabric
softener
dispenser*
(pp. 5, 13)
Pull to Start
Stop
Push to
/
P. Press Resist
Wrinkle
U
( In U.S.A.)
Center
53-1301
1-800-2er Assistance
Consum
Liquid chlorine
bleach dispenser*
(pp. 5, 12)
Model and serial
number label
(under lid)
Basket
Tub
XTRA ROLL
ACTION™
agitator*
(p. 15)
MAGIC CLEAN®
lint filter*
(bottom of
washer basket)
(p. 14)
Additional features:
CLEAN TOUCH™ control pad* (p. 6)
Cycle signal selector* (p. 6)
Extra rinse selector* (p. 6)
* On some models
4
USING YOUR WASHER
wWARNING
Fire Hazard
Never place items in the washer that are
dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any
type of oil on it (including cooking oils).
Doing so can result in death, explosion,
or fire.
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
STARTING YOUR WASHER
1. Measure detergent and pour it into the
washer. If desired, add
powder or liquid color-safe
bleach.
4. (OPTIONAL STEPS) If desired, pour measured
liquid fabric softener into the liquid fabric
softener dispenser (on some models). See
“Using the liquid fabric softener dispenser” later
in this section.”
5. Close the washer lid.
2. Drop a sorted load of clothes loosely into your
washer, filling to the top row
of holes.
• Load evenly to maintain
washer balance.
• Mix large and small items.
See the “Loading” section.
3. (OPTIONAL STEPS) If desired, add measured
liquid chlorine bleach to the bleach dispenser
(on some models). See “Using the liquid chlorine
bleach dispenser” later in this section.
6. Set the Load Size selector to the correct setting
for your wash load and the type of fabric being
washed.
• Choose a water level that allows the load to
move freely. See “Loading” later in this
section.
• To change the setting after the water has
started filling, turn the selector to a different
setting.
5
USING YOUR WASHER
STARTING YOUR WASHER (CONT.)
7. Set the Water Temperature selector (on some
models) to the
correct setting for the
type of fabrics and soils
being washed.
NOTE: On models
without a separate Water
Temperature selector, see
“Cycle Options” in the
“Selecting a Cycle and
Time” section.
• Use the warmest water safe for fabric.
10. Push in the Cycle Control knob and turn it
clockwise to the desired
wash cycle. See “Selecting
a cycle and time” later in
this section.
11. Pull out the Cycle Control knob to start the
washer.
• Follow garment label instructions.
HOT: 120°F (49°C) or above.
– Whites and pastels.
– Heavy and greasy soils.
WARM: 90 to 110°F (32 to 44°C).
– Bright colors.
– Moderate to light soils.
COLD: 70 to 90°F (21 to 32°C).
– Colors that bleed or fade.
– Light soils.
8. (OPTIONAL STEP) Some models have an Extra
Rinse selector. For an additional rinse and spin
at the end of a wash cycle, set the Extra Rinse
selector to ON.
9. (OPTIONAL STEP) Some models have an end of
cycle signal. Set the Cycle Signal to ON if you
want the washer to alert you when the wash
cycle is complete.
6
12. (OPTIONAL STEP) On models without bleach
dispenser, if desired, add measured liquid
chlorine bleach after the washer starts agitating. See “Adding Liquid Chlorine Bleach”
later in this section.
13. (OPTIONAL STEP) On models without
fabric softener dispenser, if desired, add
measured liquid fabric softener to the rinse
water. See “Adding Liquid Fabric Softener”
later in this section.
NOTE: To stop the washer at any time, push in
the Cycle Control knob. To restart the washer,
close the lid (if open) and pull out the Cycle
Control knob.
USING YOUR WASHER
LOADING
Loading suggestions
For these suggested full-sized loads, set the Load Size selector to the highest water level setting.
EXTRA LARGE CAPACITY WASHERS
Heavy Work
Clothes
2 pair pants
3 shirts
3 pair jeans
1 coverall
Knits
2 slacks
2 blouses
4 shirts
4 tops
2 dresses
Permanent
Press
1 double sheet
1 tablecloth
1 dress
1 blouse
2 slacks
3 shirts
2 pillowcases
Mixed Load
2 double or
1 king size sheet(s)
4 pillowcases
6 T-shirts
6 pair shorts
2 shirts
2 blouses
6 handkerchiefs
Towels
8 bath towels
8 hand towels
10 wash cloths
1 bath mat
Towels
10 bath towels
10 hand towels
14 wash cloths
1 bath mat
Mixed Load
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
2 shirts
2 blouses
8 handkerchiefs
Delicates
2 camisoles
4 slips
4 panties
2 bras
2 nighties
SUPER CAPACITY WASHERS
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
Delicates
3 camisoles
1 quilted robe
4 slips
4 panties
2 bras
2 nighties
1 baby’s dress
7
USING YOUR WASHER
SELECTING A CYCLE AND TIME
• The washer pauses briefly throughout each cycle.
This section describes the available wash cycles and
will help you make the best cycle selections for your
wash loads. Each cycle is designed for different types
of fabric and soil levels.
NOTE: This book covers one-, two-, and three-speed
washer models. Compare your washer’s Cycle
Control knob with those shown. Once you find the
knob that looks like your model, refer to the cycle
descriptions that follow.
•
These pauses are normal. Refer to “Understanding
normal washer sounds” to learn more about the
sounds you may hear during a wash cycle.
Refer to “Understanding what happens in each
cycle” later in this section to learn what happens
during a wash cycle.
One-speed models
Spin
Off
Regular
10
Light
Permanent
Press
Normal
CO
Rinse
6
Regular
14
18
Rinse
Heavy
Off
Spin
12
14
Off
Off
Spin
Spin
10
Spin
10
Off
20 Off
Spin
Pause
Cool Down
LD
FI
LL
Rinse
Normal
WARM FILL
10
Spin
14
Pul
Push
Off
8
6
Rinse
Delicates
CO
Soak
Rinse
8
Pull Start
Push Stop
6
L
CO
D
W
A
Pre-Wash
4
T
Cool
Down
HO
Pause
WARM
Heavy
Super Wash
Rinse
6
8
10
HOT
Regular
LD
RM
Normal
Heavy
Regular
Permanent
Press
USING YOUR WASHER
SELECTING A CYCLE AND TIME (CONT.)
(One-speed models)
Normal Cycle
Delicates Cycle
The Normal cycle features high-speed agitation for
maximum cleaning, and high-speed spin to shorten
drying time. Select up to 14 minutes of wash time to
clean large loads of sturdily constructed fabrics that
are heavily soiled. Select less wash time to clean
washable knits, cottons, permanent press, and some
synthetic fabrics that are lightly to moderately soiled.
The Delicates cycle features brief agitation and soak
periods, followed by shorter spins. Use this 6-minute
cycle to clean delicate items and washable knits that
are lightly or moderately soiled.
Soak Cycle
Select the 18-minute Super Wash feature to wash
heavily soiled loads that need maximum soil removal.
Use two times the recommended amount of detergent
for this cycle.
The Soak Cycle features brief periods of agitation
and soak time to remove heavy soils and stains that
need pretreatment. Use warm water when soaking
laundry. Hot water can set stains. Use the amount
of detergent or presoak additive recommended by
the manufacturer. When the Soak cycle ends, add
detergent and start a new wash cycle.
Permanent Press Cycle
Pre-Wash Cycle
The Permanent Press cycle features a cool-down
rinse to minimize wrinkling of permanent press blends
and synthetic fabrics. Select 6 to10 minutes of wash
time to clean lightly to moderately soiled loads.
The 4-minute Pre-Wash cycle features a brief period
of agitation to help remove heavy soils and stains
that need pretreatment. When the Pre-Wash cycle
ends, add detergent and start a new wash cycle.
Super Wash Cycle
Cycle options (models without a separate Water Temperature selector)
You may select different wash time and water temperature combinations by first selecting the Water
Temperature and then turning to the new wash time.
For example, for 14 minutes of wash time in the
Normal cycle with Cold water:
1. Push in the Cycle Control knob, and turn it clockwise to the Cold setting.
2. Pull out the Cycle Control knob and allow washer
to fill.
3. When washer has filled, push in and turn the
Cycle Control knob to 14 minutes of wash time.
4. Pull out the Cycle Control knob to start washer.
9
USING YOUR WASHER
SELECTING A CYCLE AND TIME (CONT.)
Two- and three-speed models
Rinse
Spin Off
Ex Heavy
Heavy
Normal
Regular
Softwash
9
6
15 12
Light
Normal
Regular
Heavy
6
Off
Spin
Spin
Off
Off
Off
10
Spin
Regular
Pause
Off
Spin Extra
Delicates
Rinse
Off
Spin
Permanent
Press
Regular
Light
X-Rinse
SpinOff 9
Off
6
Spin
Normal
Rinse
Permanent
Press
Pause
Softwash
6
Regular
9
Heavy
12
CO
LD
WA
RM
Knits / Gentle
Normal
8
Off
HO
T
Cold
Spin Rinse
Cold
Rinse
Regular OLD
C
Heavy
Cool
Down
10
Spin
14
Rinse
Off
Off
Spin
Off
Extra
Rinse
Spin
Extra
Rinse
Off
Spin
10
Spin
Off
Cold
Rinse
6
Pause
Rinse
10
6 Off
Rinse
Spin
Extra Off
Rinse
Delicates
Short/Knits
Permanent
Press
COL
D
Spin
WARM
18
Off
Hand Washables
Pull Start
Push Stop
Pause
Cool
Down
Light
Cool
Down
Rinse
W
ar
m
3
6
Cold
Rinse
9
6
Permanent
Press
CO
LD
Rinse
WARM
Spin
Off
HOT
Extra
Rinse
Spin
Super Wash
Cold
Rinse
Off
Extra
Rinse
Light
Regular
6
10
14
Rinse
Spin
LD
CO
M
AR
W
HO
T
Quick Wash
8
CO
LD
WA
RM
Off
Spin
Cold
Rinse
Cool
Down
Pull Start
Push Stop
USING YOUR WASHER
SELECTING A CYCLE AND TIME (CONT.)
(Two- and three-speed models)
Normal Cycle
Extra Delicate Cycle
The Normal cycle features high-speed agitation
followed by a brief period of low-speed agitation for
cleaning cottons and linens. High spin speeds
shorten drying time. Select 6 to 15 minutes of
wash time, depending on model, for loads that are
moderately or heavily soiled. For lightly soiled cotton and linen fabrics, use the shortest time setting.
The Extra Delicate cycle features an extra low speed
agitation for gentle soil removal from delicate items and
washable knits. Low spin speeds minimize wrinkling.
Select this 6-minute cycle to clean light to moderately
soiled items.
Super Wash
Select the 18-minute Super Wash feature to wash
heavily soiled loads that need maximum soil
removal. Use two times the recommended amount
of detergent for this cycle.
Permanent Press Cycle
The Permanent Press cycle starts with high-speed
agitation and then steps down to low-speed
agitation for cleaning permanent press blends and
synthetic fabrics. To minimize wrinkling, this cycle
features a cool-down rinse and a low-speed final
spin. Select 4 to 10 minutes of wash time,
depending on model, to clean lightly to moderately
soiled loads.
Delicate Cycle
The Delicate cycle features an extra-low-speed agitation
for gentle soil removal from delicate items and washable
knits. Low spin speeds minimize wrinkling. Select 3 to 6
minutes of wash time, depending on model, to clean
lightly to moderately soiled loads.
Hand Washables or Ultimate Care Cycle
The Hand Washables (or Ultimate Care) cycle, features
a series of brief, extra-low-speed agitations and short
soaks to gently clean special-care items. Low spin
speeds minimize wrinkling. Six-minute wash time cleans
lightly soiled hand washables. Wash small loads. If items
appear to be floating (due to trapped air), stop the
washer by pushing in the Cycle Control knob. Push
items down into the water. Restart the washer.
Quick Wash Cycle
Knits/Gentle or Short/Knits Cycle
The Knits/Gentle (or Short/Knits) cycle features a
brief soak and reduced agitation speed for gentle
soil removal. Low spin speeds reduce wrinkling.
Use this cycle for cleaning delicate items and
washable knits that are lightly, moderately or
heavily soiled.
The Quick Wash cycle features low agitation speed for
gentle soil removal, while providing shortened
wash/rinse, drain and spin times. High spin speed
shortens drying time. Use this 6-minute cycle with a low
water level and a warm wash for lightly soiled items
that you need in a hurry.
Cycle options (models without a separate Water Temperature selector)
You may select different wash time and water
temperature combinations by first selecting the Water
Temperature and then turning to the new wash time.
For example, for 14 minutes of wash time in the
Normal cycle with Cold water:
1. Push in the Cycle Control knob, and turn it clockwise to the Cold setting.
2. Pull out the Cycle Control knob and allow washer
to fill.
3. When washer has filled, push in and turn the
Cycle Control knob to 14 minutes of wash time.
4. Pull out the Cycle Control knob to start washer.
11
USING YOUR WASHER
USING THE LIQUID CHLORINE BLEACH DISPENSER
Always measure liquid chlorine bleach. Do not guess.
Never use more than 1 cup (250 mL) for a full load. Use
less with smaller Load Size settings. Follow manufacturer’s
directions for safe use. Use a cup with a pouring spout to
avoid spilling.
1. Load the washer.
2. Pour measured liquid chlorine bleach carefully into the
dispenser. Do not let bleach splash, drip, or run down
into washer basket. Undiluted bleach will damage any
fabric it touches.
3. Start the washer. Bleach will be diluted and dispensed
automatically during wash part of cycle.
NOTE: Do not use this dispenser to add
powdered chlorine or color safe bleach to
your wash load. The dispenser is for liquid
chlorine bleach use only.
ADDING LIQUID CHLORINE BLEACH (on models with no dispenser)
Always measure liquid chlorine bleach. Do not
guess. Never use more than 1 cup (250 mL) for a full
load. Follow manufacturer’s directions for safe use.
Use a cup with a pouring spout to avoid spilling.
1. Let the washer fill and begin agitating the load.
2. Add bleach to the wash cycle so it can be
removed in the rinse cycle. Pour bleach around
the agitator, not directly on the load.
12
• Follow directions on care labels. Do not use
•
chlorine bleach on wool, silk, spandex, acetates,
or some flame-retardant fabrics.
When soaking with chlorine bleach, add detergent
to soak water.
NOTE: Undiluted bleach will damage any fabric it
touches. The damage appears as rips, holes, tears,
or color loss and may not show up until several
washings later.
USING YOUR WASHER
USING THE LIQUID FABRIC SOFTENER DISPENSER
1. Add detergent and load clothes into the basket.
2. Pour liquid fabric softener into the dispenser using
the amount recommended on the package. Avoid
dripping or spilling any fabric softener on the load.
3. Dilute fabric softener with warm water.
Fill dispenser with warm water until liquid reaches
the cross bar in the opening.
4. Start the washer. Diluted fabric softener will be
added to the load during the final rinse.
NOTE: Do not stop the washer before the rinse part
of the cycle begins. Staining can occur.
Cleaning the liquid fabric softener dispenser
Flush dispenser periodically with warm water, as
illustrated.
• To remove the dispenser, grasp the top of the
dispenser with both hands. Squeeze and push
upward with thumbs to remove.
• Clean dispenser by holding under water faucet.
Replace after cleaning.
NOTE: Do not wash clothes with this dispenser
removed. Do not add detergent or bleach to
dispenser. The dispenser is for liquid fabric
softener use only.
ADDING LIQUID FABRIC SOFTENER (on models with no dispenser)
• Always dilute fabric softener with
•
•
⁄2 to 1 cup (125
to 250 mL) warm water. Undiluted fabric
softener can stain fabrics.
Add diluted fabric softener only in the final rinse.
Fabric softener should not be mixed with other
laundry products because greasy stains may
form. If stains form, remove them by wetting the
stain and rubbing with liquid detergent or a bar
of soap. Rewash the stained item.
1
• Too much fabric softener can make some items
(diapers and towels) nonabsorbent. If this
happens, use less fabric softener or do not use it
every time.
13
USING YOUR WASHER
RINSE/DRAIN AND SPIN
Rinse and Spin
Drain and Spin
When using extra detergent for heavily soiled
clothes, or washing special-care items, you may
find an extra rinse and spin is needed.
1. For an additional rinse and spin at the end of
the wash cycle, push in the Cycle Control knob
and turn it clockwise to Rinse.
2. Pull out the Cycle Control knob. The washer fills
to the selected load size, agitates, drains and
spins.
NOTE: An Extra Rinse option is available on some
models. See “Starting Your Washer.”
A drain and spin may help shorten drying times for
some heavy fabrics or special-care items by
removing excess water.
1. For a drain and spin, push in the Cycle Control
knob and turn it clockwise to any of the Spin
settings.
2. Pull out the Cycle Control knob. The washer
drains, then spins.
MAGIC-CLEAN
®
LINT FILTER (on some models)
Your washer has a self-cleaning lint filter at the
bottom of the basket. Wash and rinse water flow
over the filter during agitation, separating the lint
from the water. The lint spins out of the system
during the spin part of the cycle.
Basket
interior
If your washer drains into a tub, remove any lint
collected in the tub or strainer.
Self-cleaning
lint filter
UNDERSTANDING NORMAL WASHER SOUNDS
Your new washer may make sounds your old one
didn’t. Because the sounds may be unfamiliar, you
may be concerned about them. Don’t be; most of
them are normal.
The following describes some of the sounds you
may hear and what causes them.
During drain
If water is drained quickly from your washer
(depending on your installation), you may hear air
being pulled through the pump during the end of
draining.
After drain and before spin
When the cycle changes from draining to spinning,
you may hear gears engaging.
14
USING YOUR WASHER
UNDERSTANDING WHAT HAPPENS IN EACH CYCLE
When the Cycle Control knob is set to a number and
pulled out, the washer fills (to the selected load size)
before agitation and timing start. The washer begins
agitating immediately after filling; agitation occurs
with the washer lid up or down.
During agitation, the XTRA ROLL ACTIONTM agitator
(on some models)
creates a continuous
rollover action that
provides a thorough
cleaning of the wash
load.
After agitation starts, the Cycle Control knob turns
clockwise until it points to an OFF area and the
cycle ends.
NOTES:
• The washer pauses briefly throughout each cycle.
These pauses are normal for washer operation.
• On some models, a Gentle Wash system helps
protect your fabrics by reducing wash agitation
speed during the last few minutes of wash agitation
in the Normal and Permanent Press cycles.
Sequence of cycles
WASH
RINSE
Fill
▼
Fill
▼
Wash selected time
▼
Rinse
▼
Drain*
No agitation
▼
Drain-No agitation
▼
Spin
▼
Spin-Spray rinse
▼
* The Permanent Press cycle partially drains, fills, agitates
Spin
▼
briefly, and drains.
Off
15
CARING FOR YOUR WASHER
CLEANING YOUR WASHER
Cleaning the exterior
Cleaning the interior
Use a soft, damp cloth or sponge to wipe up any
spills such as detergent or bleach.
Occasionally wipe the outside of
your washer to keep it looking new.
Clean your washer interior by mixing 1 cup (250 mL)
of chlorine bleach and 2 cups (500 mL) of detergent.
Pour this into your washer and run it through a
complete cycle using hot water. Repeat this process
if necessary.
NOTE: Remove any hard water deposits using
only cleaners labeled as washer safe.
WINTER STORAGE, MOVING, VACATION CARE
Install and store your washer where it will not
freeze. Because some water may stay in the hoses,
freezing can damage your washer. If storing or
moving your washer during freezing weather,
winterize it.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 quart (1 L) of R.V.-type antifreeze in the
basket.
4. Run washer on a drain and spin setting (see the
“Drain and spin” section) for about 30 seconds
to mix the antifreeze and water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Run the washer through a complete cycle with
1 cup (250 mL) of detergent to clean out antifreeze.
Non-use or vacation care:
Operate your washer only when you are at home. If
you will be on vacation or not using your washer for
an extended period of time, you should:
• Unplug the power supply cord or turn off electrical
power to the washer.
• Turn off the water supply to the washer. This helps
avoid accidental flooding (due to a water pressure
surge) while you are away.
INLET HOSES
Replace inlet hoses after 5 years of use to reduce
When replacing your inlet hoses, mark the date of
the risk of hose failure. Inspect and replace inlet
replacement on the label with a permanent marker.
hoses if bulges, kinks, cuts, wear, or leaks are found.
16
TROUBLESHOOTING
COMMON WASHING PROBLEMS
Problem...
Cause...
Solution ...
Washer leaks
NOTE: After
checking these,
check household
plumbing.
• Fill hoses not tight.
• Tighten hoses. See Installation
• Fill hose washers not properly seated.
• Reseat (reposition) washers. See
•
•
•
•
•
•
causing water to deflect off tub ring.
Unit not level, causing water to deflect
off tub ring.
Fill or spray rinses are deflecting off
load. Washer is overloaded or load is
unbalanced.
Installation Instructions.
Clamp drain hose.
• Unclog drain. Sink and standpipe
• Tub moved forward during unloading,
•
Washer won’t
drain/spin
Drain hose clamp not properly installed
or is off.
Drain is clogged.
Instructions.
•
must be able to handle 17 gallons
(64 L) of water per minute.
Ensure tub is centered before
starting washer.
Ensure front feet are installed and
nuts are tightened. Level washer.
Redistribute the load, or reduce
load size.
• Drain hose is clogged.
• Unclog hose. See Installation
• Lid is open.
• End of drain hose more than
•
•
•
•
• Use less detergent.
• Check electrical source or call
72 inches (183 cm) above floor.
Too much detergent – excessive sudsing.
Low voltage or using an extension cord.
Instructions for proper installation
of drain hose.
Close the lid.
Lower drain hose.
electrician. Do not use extension
cords.
• Wrong cycle for load being washed.
• Choose a cycle with a higher spin
• Cold rinses.
• Cold rinses leave loads wetter than
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
• Top of drain hose is lower than water
• Raise the drain hose. It must be
•
•
• Drain hose taped into standpipe.
•
Washer makes
noise
• Load is unbalanced.
• Washer is not level.
• Redistribute load.
• Level washer. Reset rear leveling
Wet loads
level in washer.
Drain hose fits too tightly into standpipe.
speed.
warm rinses. This is normal.
higher for proper operation.
Adjust drain hose for loose yet
secure fit. See Installation
Instructions.
Do not seal off drain hose with tape.
The hose needs an air gap.
legs. See Installation Instructions.
Tighten nuts.
See Installation Instructions.
• Nuts on front feet not tight.
• Yellow shipping strap with cotter pins
•
•
•
• This is normal.
not completely removed.
Gears engaging after drain and
before spin.
17
TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Problem...
Cause...
Solution...
Won’t fill/rinse/agitate
or wrong temperature
•
•
•
•
Washer stops
Water level seems
too low or washer
not completely filling
Washer tub is
crooked
Residue or lint
on load
18
•
•
•
•
•
•
Power cord not plugged in.
Timer (Cycle Control knob) dial
is not lined up.
Water inlet valve screens are plugged.
Water is turned off.
Hot and cold hoses are reversed.
Inlet hose is kinked.
Plug in power cord.
Turn timer knob to the right slightly
and pull to start.
Clean screens.
Turn on water.
Reverse hoses.
Straighten hose.
Power cord not plugged in.
No power at plug.
•
•
•
•
•
•
•
Fuse blown or circuit breaker open.
•
•
•
Using an extension cord.
Timer dial is not lined up.
•
•
•
Timer knob not pulled out.
•
•
•
Machine is overloaded.
•
•
Wash smaller loads.
•
Tub is pulled forward when unloading.
•
•
•
Tub moves.
Unit not level.
•
•
Push tub to center before
starting.
This is normal.
Ensure front feet are installed
and nuts tightened. Level
washer. Reset rear leveling legs.
See Installation Instructions.
•
Improper sorting.
•
•
Overloading.
•
•
•
Paper or tissue in pockets.
Not enough detergent.
•
•
•
Detergent not dissolving.
•
•
Wash water colder than 70°F (21°C).
•
The top of the agitator is much higher
than the highest water level. This creates
a perception of the washer not being full.
Plug in power cord.
Check electrical source or call
electrician.
Replace fuse or reset circuit
breaker. If problem continues,
call electrician.
Do not use extension cords.
Turn timer to the right slightly
and pull to start.
Set and pull out knob.
This is normal.
Sort lint givers (towels, chenille)
from lint takers (corduroy,
synthetics). Also sort by color.
Lint can be trapped in load if
overloaded. Wash smaller loads.
Clean out pockets before washing.
Use enough detergent to hold
lint in water.
Use wash water warmer than 70°F
(21°C).
Use wash water warmer than 70°F
(21°C).
TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Problem...
Cause...
Solution...
Tearing
•
Overloading. Improper use of washer.
•
•
Improper use of chlorine bleach.
•
•
•
•
Sharp items not removed from pockets;
fasteners not fastened.
Items damaged before washing.
•
Improper use of fabric softener.
•
•
•
Iron (rust) in water.
Not enough detergent used, causing soil
to be redeposited.
Dye transfer due to not sorting loads
properly.
Dye transfer due to not unloading
washer promptly.
•
•
•
Not removing load promptly.
•
Unload the washer as soon as it
stops.
•
Not removing load promptly.
•
Unload the washer as soon as it
stops.
•
Wrong cycle for fabrics being washed.
•
Use the Permanent Press cycle
(if available) to reduce wrinkling.
•
Overloading.
•
•
Wash water not warm enough to relax
wrinkles. Using warm rinses.
Hoses reversed.
•
Loads should move freely during
wash. Wash smaller loads.
If safe for fabric, use warm or hot
wash water. Use cold rinse water.
Reverse hoses.
Stains on load
•
•
Load is wrinkled
Load is
tangled/twisted
Gray whites,
dingy colors
•
•
Overloading.
•
•
•
•
•
•
•
Clothes wrapped around agitator.
Dye transfer.
•
•
•
Wash temperature too low.
•
•
Not enough detergent.
•
•
Hard water.
•
Loads should move freely during
wash. Wash smaller loads.
Do not pour chlorine bleach directly
on load. Wipe up bleach spills.
Undiluted bleach will damage fabrics.
Clean out pockets before washing.
Zip zippers before washing.
Mend rips and broken threads in
seams before washing.
Dilute fabric softener and add to
rinse portion of cycle only. Do not
drip fabric softener on clothes.
Install an iron filter.
Use enough detergent to remove soil
and hold it in suspension.
Sort dark clothing from whites and
lights.
Unload the washer as soon as it
stops.
Loads should move freely during
wash. Wash smaller loads.
Do not wrap items around agitator.
Sort dark clothes from whites and
lights.
Use hot or warm washes, if safe for
fabric. Hot water should be at least
120°F (49°C) to clean heavy or
greasy soils.
Use more detergent for washing
heavy soils in cold or hard water.
Use more detergent when washing
in hard water.
19
ASSISTANCE OR SERVICE
IF YOU NEED ASSISTANCE OR SERVICE IN THE U.S.A.
Call our Consumer Assistance Center at
1-800-253-1301. Our consultants
are available to assist you.
When calling:
Please know the purchase date, and
the complete model and serial number
of your appliance (see “A Note to You” section).
This information will help us better respond to
your request.
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speak•
ing, hearing impaired, limited vision, etc.)
Referrals to local dealers, service companies, and
repair parts distributors.
To locate the designated service company in your
area, you can also look in your telephone directory
Yellow Pages.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances
• Installation information
• Use and maintenance procedures
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recommend that you only use FSP® factory authorized
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
WHIRLPOOL® appliance.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest designated service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
us with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
20
Gearcase assembly
covered by your
warranty.
ASSISTANCE OR SERVICE
IF YOU NEED ASSISTANCE OR SERVICE IN CANADA
1. If the problem is not due to one of the items
listed in “Troubleshooting”*...
Contact the dealer from whom you purchased your
appliance, or call the Inglis Limited
Consumer Assistance Centre
toll free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-461-5681.
2. If you need service*...
Contact Inglis Limited from anywhere in Canada at
1-800-807-6777.
* When asking for assistance or service, please
provide a detailed description of the problem,
your appliance’s complete model and serial
numbers, and the purchase date. (See the
“A Note to You” section.) This information
will help us respond properly to your request.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to Inglis
Limited with any questions or concerns at:
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
21
WHIRLPOOL
AUTOMATIC WASHER WARRANTY
®
(U.S.A. AND CANADA)
LENGTH OF WARRANTY
WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a designated Whirlpool
service company.
LIMITED FIVE-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts for any part of gearcase assembly if defective in
materials or workmanship. The gearcase assembly is shown in the
“Requesting Assistance or Service” section of this book.
FSP replacement parts for any top and lid rust.
LIMITED TEN-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts for outer tub should it crack, or fail to contain
water, due to defective materials or workmanship.
®
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your washer.
2. Instruct you how to use your washer.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by Whirpool.
E. Any labor costs during the limited warranties.
F. Replacement parts or repair labor costs for units operated outside the United States and Canada.
G. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
H. In Canada, travel or transportation expenses for customers who reside in remote areas.
11/98
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so
this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need assistance or service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section. In the U.S.A., call our
Consumer Assistance Center at 1-800-253-1301.
For information in Canada:
Please contact your authorized Whirlpool dealer or call the Consumer Assistance Centre at 1-800-461-5681
(toll free) between 8:30 a.m. and 6 p.m. EST from anywhere in Canada.
For assistance or service in Canada:
If you need assistance or service in Canada, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Assistance or Service” section.
3950316
© 1998 Whirlpool Corporation
® Registered Trademark/™ Trademark of Whirlpool, U.S.A.,
Inglis Limited licensee in Canada
11/98
Printed in U.S.A.