Diamond Multimedia Viper V700 SERIES User`s guide

VIPER V700 SERIES
USER’S GUIDE
Diamond Multimedia Systems, Inc.
Corporate Headquarters:
2880 Junction Avenue
San Jose, CA 95134-1922 USA
Table of Contents
1 ABOUT VIPER V700 SERIES ............................................................................................1
Viper V700 Series Key Features ................................................................................................... 1
2 HOW TO USE THIS MANUAL.........................................................................................3
Manual Conventions......................................................................................................................... 3
3 INSTALLING YOUR VIPER V700 SERIES BOARD ...........................................................4
Hardware Installation....................................................................................................................... 4
Software Installation......................................................................................................................... 10
4 DIAMOND SOFTWARE TOOLS ......................................................................................14
InControl Tools 99 Utility.............................................................................................................. 14
Updating Your Drivers .................................................................................................................... 16
5 REMOVING YOUR DIAMOND PRODUCT .....................................................................17
Removing Viper V700 Series Under Windows 98/95............................................................. 17
Removing Viper V700 Series Under Windows NT 4.0 .......................................................... 18
Removing Diamond Software Tools ............................................................................................ 18
6 CONTACTING DIAMOND..............................................................................................20
7 TROUBLESHOOTING ......................................................................................................21
Windows 98 Q & A ......................................................................................................................... 22
A VIPER V700 SERIES DISPLAY MODES .............................................................................24
B VIPER V700 SERIES SPECIFICATIONS .............................................................................26
C WINDOWS 98 MULTIPLE MONITOR SUPPORT ...........................................................28
Multimonitor System Requirements ............................................................................................ 28
Setting Up Multiple Monitor Support.......................................................................................... 28
Tips and Troubleshooting ............................................................................................................... 29
D TRADEMARK, COPYRIGHT AND WARRANTY INFORMATION ...................................31
Trademarks......................................................................................................................................... 31
Copyright Notices ............................................................................................................................ 31
Diamond Viper V700 Series Warranty ....................................................................................... 33
E CE AND FCC INFORMATION .......................................................................................34
Declaration of Conformity............................................................................................................. 35
1
ABOUT VIPER V700 SERIES
The Viper V700 Series graphics accelerator is made for the high-performance
computer enthusiast who is looking for a compelling graphics experience while using
the PC for either entertainment or productivity. The V700 Series delivers an
unparalleled combination of high performance 2D and 3D graphics, providing rich
multimedia output under the Windows platform.
The Viper V700 Series 16/32MB of high-speed memory delivers powerful gaming at
high resolutions, and handles the most robust 3D textures featured in the latest
games.
This chapter summarizes some important features of the V700 Series board.
VIPER V700 Series KEY FEATURES
The Viper V700 Series graphics accelerators features include:
♦ Advanced Processing Power
⇒ Delivers unprecedented speed and quality for 2D, 3D and video
acceleration
⇒ Utilizes nVIDIA’s controller which is fully optimized for DirectX 6 and
OpenGL
⇒ TwiN Texel 3D engine, including two rendering pipelines for true singlepass multitexturing, for exquisite rendering of the most intricate
environments
♦ Stunning 3D Quality and Performance
⇒ Increased triangle and fill rates for exceptional graphics rendering
⇒ Multitexturing and a dual 32-bit color rendering pipeline for heightened
visual quality and faster frame rates
⇒ Advanced 3D feature set and 32-bit Z/stencil buffer ensure dazzling image
quality
⇒ Accelerates popular games and software with support for Direct3D® and
OpenGL®
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♦ State-of-the-art 2D graphics
⇒ Next-generation acceleration for graphics display at scorching speeds
⇒ 16/32MB RAM for high resolutions at the highest quality
⇒ Ultra-high resolutions
⇒ Fully optimized for Windows 98/95 and Windows NT 4.0
⇒ Supports multimonitor display, and the OnNow power management
feature of Windows 98
⇒ Accelerates Windows 98/95 and Windows NT 4.0, WHQL certified for
compatibility
♦ Advanced multimedia capabilities:
⇒ Advanced video features include multi-tap X and Y filtering, color space
conversion and scaling
⇒ MPEG-1, MPEG-2, Indeo and Cinepak playback
⇒ DVD playback
♦ Comprehensive Customer Support
♦ 5-Year warranty
2
2
HOW TO USE THIS MANUAL
For your convenience, this online User’s Guide has been formatted as an Adobe®
Acrobat® PDF file. This format gives you great flexibility when using this
documentation. You can easily print this manual to access it off-line; it will look like
any standard document with a table of contents and page numbers. You can also
read it online—important links, such as table of contents entries, worldwide web,
and email addresses are active.
This manual might be displayed with slightly-reduced magnification in your Reader.
If you experience any difficulty reading certain image files online, use the Reader’s
Zoom To feature from the View menu and increase the magnification to about
133%.
MANUAL CONVENTIONS
Your Viper V700 Series User’s Guide is organized in a standard, familiar way. A few
icons are used to point out important information:
This icon marks useful tips or important operational notes.
This icon is a warning about possible electrical/software hazards or problems.
If you are reading this manual online, place your mouse cursor over Table of
Contents entries or main headings. If the hand icon changes to a pointing index
finger, simply click and you will move to that place in the document. Some email or
World Wide Web addresses inside this manual may be active as well. Go directly to a
Web, FTP site, or email program simply by clicking on an active link.
3
3
INSTALLING YOUR VIPER V700
SERIES BOARD
To use your Viper V700 Series board, you need to first install the hardware, software
drivers, and utilities provided on the installation CD.
• HARDWARE INSTALLATION
• SOFTWARE INSTALLATION
Note—Some systems have an integrated graphics solution on the motherboard.
Contact your motherboard manufacturer to determine how to disable your on-board
graphics.
HARDWARE INSTALLATION
Your Viper V700 Series card is an AGP bus type. Follow the instructions below for
proper installation. Before you install your card, verify if your motherboard is an
AGP 2X, or 4X type, and refer to the instructions in the following section. Consult
the documentation that accompanied your motherboard or system if you are not sure
whether your system supports AGP 2X or 4X.
Warning! To avoid accidental electric shock, shut your computer down and unplug
the power cord before starting the following procedures. Remember which cables go
to which connectors. You may want to label your computer's cables before
disconnecting them. To protect your Viper V700 Series board from damage due to
static electrical discharge, ground yourself by touching the power supply box inside
your computer before starting the procedures below.
4
Important—To receive the full benefits of the AGP version of your Viper board, you
must be running either Windows 98, or Windows 95 OSR2 (version 4.00.950 B, or
newer) on a system that has been updated with the USB OSR2.1 supplement. Check
the software disks that were included with your computer equipment to verify that
you have the USB supplement, or contact your computer manufacturer for additional
details. If you are running Windows NT 4.0, you must be updated with the latest
Service Pack. Service Pack 4 is the current version available from Microsoft.
Setting the Jumpers for Your Card (Viper V770)
Your card may be equipped with jumper switches and may require certain jumper
settings to operate properly on either AGP 2X or 4X motherboards. You must first
determine whether your AGP motherboard supports an AGP 2X or 4X configuration.
Consult your computer or motherboard manufacturer’s user guide to verify what it
supports.
Note: The factory default jumper settings are set to AGP 2X. If you have a 2X
motherboard, do not make any changes to the jumpers on the card—you can skip this
section and continue with the next. If you have an AGP 4X motherboard, use the
following instructions to set the jumpers.
The Viper V770 has 4 jumpers located on the card. They are visible on the
illustration below as J1, J2, J3, J4. The J4 pins are marked A B C for reference.
AA
BB
CC
To change the jumpers to the AGP 4X configuration:
1. Move jumper J4 from the (factory default) A-B position to the B-C position:
A
A
B
B
C
Jumper J4, A-B position
C
Jumper J4, B-C position
5
2. Move jumpers J1, J2, J3 to the closed position:
Jumper J1-3, open position,
Jumper J1-3, closed position,
Your card is now set to the AGP 4X configuration.
Before You Install Your Card…
Before you install your Viper card, it is recommended that you set your display
driver to Standard VGA before you shut down your computer and remove your
legacy (AGP, PCI, or ISA) VGA card.
Setting the Standard VGA Under Windows 95
To set your display to Standard VGA under Windows 95:
1. From the Start menu, go to Start > Settings> Control Panel, then double-click
on Display. The Display Properties sheet appears.
2. Click on the Settings tab, then press the Advanced Properties button.
3. Click on the Adapter tab, the press the Change button. The Select Device window
appears.
4. Click on the Show All Devices bullet. Under Manufacturers select (Standard
Display Types). Under Models, select Standard Display Adapter (VGA).
5. Click on Apply, then click on OK in all windows to close and accept the changes.
6. Shut down your computer. You are now ready to remove your old graphics card
and install your new Viper V700 Series board.
Setting the Standard VGA Under Windows 98
To set your display to Standard VGA under Windows 98:
1. Select Start > Settings > Control Panel > Display. The Display Properties dialog
appears.
2. Choose the Settings tab and click on the Advanced button.
3. Click on the Adapter tab and click on the Change button. The Update Device
Wizard appears.
4. Click Next and select Display a list…
6
5. Click Next and select Show All Hardware. Click on Standard Display Adapter
Types and select Standard Display Adapter (VGA).
6. Click Next.
7. If a warning dialog appears, asking whether you want to use this driver, click
Yes. Then click Next.
8. Windows asks you if you want to restart your computer. Click No.
9. Shut down your computer. You are now ready to remove your old graphics card
and install your new Viper V700 Series board.
Setting the Standard VGA Under Windows NT 4.0
To set your display to Standard VGA under Windows NT 4.0:
1. From the Start menu, go to Start > Settings > Control Panel, then double click
on Display. The Display Properties sheet appears.
2. Click on the Settings tab, then click the Display Type button.
3. Under Adapter Type, click on the Change button. The Change Display window
appears.
4. Under Manufacturers, select Standard Display Types. Under Display, choose
VGA Compatible Display Adapter.
5. Click on OK. You may need to insert your Windows NT 4.0 CD-ROM.
6. Click on Close and OK to accept the changes.
7. Shut down your computer. You are now ready to remove your old graphics card
and install your new Viper V700 Series board.
Note—You should have the latest Service Pack for NT 4.0 (Service Pack 4) loaded for
the Viper V700 Series to operate properly. Service Pack 4 is available from
Microsoft's web page, www.microsoft.com.
After you have completed the steps above and removed your old graphics card, you
can continue with the procedures below to install your Viper V700 Series board.
Installing Your Viper V700 Series AGP Board
Installing your card should take just a few minutes. Please note that the illustrations
provided in this section are for instructional use only; the card shown may look
different than the one you purchased. To install your AGP card, follow these steps:
7
1. With the power off, remove your computer cover and locate the AGP slot.
View of the AGP slot (dark color)
2. Remove the screw attached to the bracket cover and remove the bracket plate.
3. Before handling the card, ground yourself by touching the power supply box
inside your computer.
8
4. Position your card directly above the AGP slot as illustrated below.
Note—AGP cards are designed to fit one way only. Be sure your card is properly
aligned.
5. Insert your card firmly into the AGP slot. Care should be taken to press it evenly
and snugly into its slot. Do not force.
9
6. Once you are certain that the card is installed properly in its slot, secure it to the
computer frame with the screw you removed in step 2. Make sure the card does
not lift out of the AGP slot while tightening the bracket screw.
7. Connect your VGA monitor cable to the 15-pin connector on your card.
8. Secure your computer cover and reboot your computer.
9. Continue with the software installation for your operating system in the
following sections.
SOFTWARE INSTALLATION
Now that you have installed your new Diamond graphics card and rebooted your
computer, complete your installation using the following directions.
Windows 98/95 and Windows NT 4.0
There are two ways to install the software for your Diamond graphics card:
♦ Take advantage of Diamond’s installation utility and make installing your drivers
and Diamond software quick and easy. See Quick Installation of Diamond Drivers
and Utilities.
♦ Install the drivers for your card manually from the Windows Display Properties
dialog. See Manual Installation of Diamond Drivers.
10
Quick Installation of Diamond Drivers and Utilities
This section covers the installation of your Diamond drivers and Diamond utilities
under Windows 98/95 and NT 4.0.
After Windows 98/95 reboots, the plug-n-play feature detects your new card and
gives the message that new hardware was found. Windows 98/95 may then compile
a driver database. The Add New Hardware Wizard appears under Windows 98, and
the Update Device Driver Wizard appears under Windows 95. When you see the
Wizard, under Windows 98/95, begin with step 1 below. Windows NT 4.0 users
should go to step 2 below:
1. Click Cancel. Your computer will finish booting up.
2. After your computer boots, insert the Diamond installation CD disk into your CDor DVD-ROM drive. If your computer is set to “auto play,” the Diamond
installation program will start, go to step 5. If not, continue with step 3.
3. Double click on My Computer, then double-click on the letter of your CD- or
DVD-ROM drive. The Diamond installation CD opens.
4. After the Diamond installation CD opens, double-click on Start.exe. The Diamond
installation program is launched.
5. You should now see the Diamond installation screen for your Diamond product.
Click Installation.
6. Select the Drivers option for your Diamond product. The Diamond Install screen
appears. Please review the Release Notes that appear onscreen—they contain
important last-minute information.
7. Click Next.
8. You are given a choice of installation options. Select one of the following (the
Standard option is recommended):
Minimal:
Installs only the Diamond Display Driver for your card.
Standard:
Installs the Diamond Display Driver for your card and other
Diamond utilities.
Custom:
Allows you to choose installation Diamond Drivers, or any of the
Diamond utilities that may ship with your product. At the
minimum, the Diamond Viper Display Driver must be installed
during a first-time installation.
Note—Diamond Drivers must be installed the first-time you install a Diamond
product.
9. Click the button of the installation option you want. We recommend that you use
the default installation directories.
10. Click Next to continue installation.
Note—If you are prompted to keep or replace existing files, keep the newer files.
11
11. After the installation is complete, click Next to restart your computer.
Congratulations, you have successfully installed your new Diamond graphics
accelerator!
Manual Installation of Diamond Drivers
If, for some reason, you need to install the drivers for your Diamond product
“manually,” follow the procedures below for your operating system. If you need to
update your drivers, please see the chapter on Diamond Software Tools later in this
user guide.
Windows 98/95 Manual Driver Installation
To install the driver for your Diamond graphics accelerator, go to Start > Settings >
Control Panel > Display. The Display Properties page appears. Continue with the
following procedure:
1. Click the Settings tab, then click the Advanced button.
2. Click the Adapter tab, and then click the Change button. The Update Device
Wizard appears.
3. Click Next and choose Display a list of all the drivers …
4. Click Next and then click Have Disk…
5. Insert the installation CD. If your system is set to “auto-play,” the Diamond
installation program opens. Click Quit to exit the program.
6. From the Install From Disk dialog, type X:\Win9x\English\Drivers (where “X” is
the letter of your CD- or DVD-ROM drive). Click OK. The .inf file for your
Diamond product should appear in the Select Device window.
7. Choose the driver that applies to your operating system and click OK.
8. Click OK again, and then click Next. The driver file(s) should be copied to your
system.
Note—If you are prompted to keep or replace existing files, keep the newer files.
9. Click Finish, then click Close.
10. Click Close to exit the Display Properties dialog.
11. Reboot your computer.
Windows NT 4.0 Manual Driver Installation
To install the NT 4.0 driver for your Diamond graphics accelerator, go to Start >
Settings > Control Panel > Display. The Display Properties page appears. Continue
with the following procedure:
1. Click the Settings tab, then click the Display Type… button.
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2. Click the Change button. The Change Display dialog appears.
3. Click Have Disk… The Install From Disk dialog appears.
4. Insert the installation CD. If your system is set to “auto-play,” the Diamond
installation program opens. Click Quit to exit the program.
5. Type X:\NT4\English\Drivers (where “X” is the letter of your CD- or DVD-ROM
drive). Click OK. The Change Display dialog appears.
6. Select the driver for your Diamond product and click OK.
7. If the Third-party Drivers window appears, click Yes to proceed. The driver files
will now be copied to your system.
8. After you receive a message that the drivers were successfully installed, click OK.
9. Click Close in the Display Type dialog. You are now placed back into the Display
Properties page.
10. Click the Test button to check your settings, or, click the close window box in
the upper-right corner of the Display Properties page to exit.
11. Reboot your computer.
After you reboot, you may be requested by the system to check the display driver.
Make any changes you want to your display settings at this time.
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4
DIAMOND SOFTWARE TOOLS
Diamond Multimedia is committed to keeping your new product running at peak
performance and providing tools to fully optimize your system for your personal
applications.
♦ INCONTROL TOOLS 99
♦ DIAMOND UPDATE WIZARD
INCONTROL TOOLS 99 UTILITY
Diamond's InControl Tools 99 allows you to take charge of your Windows desktop
and make Windows easier to use and control. InControl Tools 99 brings more
functionality to the Windows desktop by delivering the most comprehensive set of
easy-to-use 3D desktop features, enabling you to make on-the-fly display
adjustments, setup keyboard shortcuts, select between Direct3D and OpenGL
hardware settings and more.
InControl Tools 99 includes a unique import and export feature, which allows you to
determine your own settings for your favorite PC titles and share them with other
InControl Tools 99 users. A full-screen desktop preview enables you to view graphics
quality and check performance from within a 3D application as you make setting
adjustments. A frame counter measures the performance and displays the frames per
second. In addition, the Shortcut to URL Favorites feature provides instant access to
your favorite Internet sites.
More than a set of desktop configuration features, InControl Tools 99 (ICT99) allows
your Diamond video card to be the complete graphics solution for your PC.
Key Features
♦ Keyboard Shortcuts
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♦ Custom Desktop Menu with…
⇒ - Resolution Switching on-the-Fly
⇒ - Color Depth Switching on-the-Fly
♦ Diamond 3D Settings
♦ Custom Game Setting Profiles
♦ Shortcuts to URL Favorites
♦ Support for Windows 98/95
NoteYour ICT99 3D desktop features may be different depending your graphics
card.
How is InControl Tools 99 Installed?
When you installed the drivers for your Diamond card and selected “Standard”
installation, ICT99 was automatically installed. If you selected “Custom” installation
and did not install ICT99 or desire to reinstall, run the “Custom” installation from
the product installation CD, and choose ICT99 from the list of available options. See
the Software Installation section of this user guide for information on using the
product installation CD for your operating system.
For the latest updated information, please visit Diamond Multimedia’s web site at
www.diamondmm.com.
Using InControl Tools 99
ICT99 can be launched the following ways:
1. From the Start menu, go to Programs > Diamond > InControl Tools 99.
2. Click the right mouse button on the Windows 98/95 desktop.
⇒ You can click anywhere on the desktop to open the Diamond control panel
3. Click the Taskbar icon in the lower right corner on the Windows 98/95 desktop.
4. Click the left mouse button on the Diamond icon to open the control panel
There are two configuration managers for ICT99 that will help you to easily
configure your display and desktop features:
♦ InControl Desktop Properties
♦ InControl Desktop Manager
For more information while using ICT99, online Help is available. From any ICT
window, use the right mouse button to click the feature or button you want Help on,
and then click the What's This? command.
15
UPDATING YOUR DRIVERS
Diamond Multimedia is committed to keeping your new product running at peak
performance. Diamond publishes periodic updates to the drivers for Diamond
hardware installed on your system. These updates address various issues from overall
product performance enhancements, to software upgrades and other improvements.
Diamond makes it easy for you to update your Diamond hardware drivers with its
Update Wizard. The Update Wizard is simple and quick. If you have an Internet
connection, the latest driver update is just a few mouse clicks away!
The Update Wizard is already on your system if you ran the “Standard” software
installation from your product installation CD. If you did not install the Update
Wizard, run the “Custom” installation from the product CD, and choose Diamond
Update Wizard from the list of available software components. See the Software
Installation section inside this user guide for information on using the installation
CD for your Diamond product.
To run the Update Wizard under Windows 98/95:
1. You should log in to your Internet account—the Wizard uses the Internet to
perform his updating magic.
2. Click Start > Programs > Diamond > Update Wizard > Diamond Update
Wizard. The Update Wizard screen and Wizard appear.
3. Follow the Update Wizard’s on-screen instructions. The Wizard searches your
system for any supported Diamond products, and returns a list you can browse.
4. Choose the product(s) you want to update from the provided list, and let the
Wizard do the rest!
Run the Update Wizard periodically to ensure that you have the latest optimized
drivers for the Diamond products installed on your system. The Wizard is so smart,
he even updates himself!
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5
REMOVING YOUR DIAMOND PRODUCT
This section describes how to properly remove your Viper software and hardware
from your system should you need to do so.
♦ REMOVING VIPER V700 SERIES UNDER WINDOWS 98/95
♦ REMOVING VIPER V700 SERIES UNDER WINDOWS NT 4.0
♦ REMOVING DIAMOND SOFTWARE TOOLS
REMOVING VIPER V700 SERIES UNDER WINDOWS 98/95
1. From the Start menu, go to Start > Settings> Control Panel, then double-click
on Display. The Display Properties sheet appears.
2. Click on the Settings tab, then press the Advanced Properties button.
3. Click on the Adapter tab, the press the Change button. The Select Device window
appears.
4. Click on the Show All Devices bullet. Under Manufacturers select Standard
Display Types. Under Models, select Standard Display Adapter (VGA).
5. Click on Apply, then click on OK in all windows to close and accept the changes.
To remove the hardware:
1. Shut down your computer.
2. Remove the computer case as outlined in the hardware installation instructions in
Chapter 2.
3. Ground yourself by touching the power supply box.
To remove the hardware, simply reverse the hardware installation procedures from
Chapter 3.
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REMOVING VIPER V700 SERIES UNDER WINDOWS NT
4.0
1. Select Start > Settings > Control Panel > Add/Remove Programs.
2. Click on the Remove the Product button.
3. Click Next.
4. When the uninstall is complete, Windows NT will automatically reboot.
To remove the hardware:
1. Shut down your computer.
2. Remove the computer case as outlined in the hardware installation instructions in
Chapter 2.
3. Ground yourself by touching the power supply box.
4. To remove the hardware, simply reverse the hardware installation procedures
from Chapter 3.
REMOVING DIAMOND SOFTWARE TOOLS
To remove InControl Tools 99 or the Diamond Update Wizard software, follow the
instructions for your operating system below.
Windows 98/95
1. From the Start menu, click Start > Programs > Diamond > InControl Tools 99
> Uninstall InControl Tools 99. The Diamond Install window appears. Click
Next.
2. Click the Remove the product button. A list is displayed with the software
components that will be removed. Click Next to remove all software in the list.
Note—If you only want to remove one product from the list, click Back and click
the Add/Remove components button. Select the item(s) you want to remove
from the checklist. Click Next to continue.
3. After the software has been removed, restart your computer.
Windows NT 4.0
1. From the Start menu, click Start > Programs > Diamond > DIAMOND Display
Component Uninstall. The Diamond Install window appears. Click Next.
2. Click the Remove the product button. A list is displayed with the software
components that will be removed. Click Next to remove all software in the list.
18
Note—If you only want to remove one product from the list, click Back and click
the Add/Remove components button. Select the item(s) you want to remove
from the checklist. Click Next to continue.
3. After the software has been removed, restart your computer.
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6
CONTACTING DIAMOND
Diamond Worldwide Support and Information Services
Service
Country
Phone / Internet Address
Technical Support
Diamond Multimedia Systems Inc.
7101 Supra Drive SW
Albany, OR. 97321
USA
(541) 967-2450
UK
Germany
France
Japan
+44-1189-4444-44
+49-8151-266-330
+33-1-55 38 16 16
+81-(0)3-5695-8405
USA
techsupt@diamondmm.com
customerservice@diamondmm.com
Email Support
UK, France,
Germany
BBS
USA
UK
Germany
techsupt.euro@diamondmm.com
(541) 967-2444
+44-1189-4444-15 (33.6 Kbps);
+44-1189-4413-12 (K56flex/V.90)
+49-8151-266-333 (28.8 Kbps);
+49-8151-266-356 (K56flex/V.90);
+49-8151-266-334 (ISDN)
RMA
USA
International
(800) 468-5846
+44-1189-4444-30
World Wide Web
USA
UK
Germany
Japan
www.diamondmm.com
www.diamondmm.co.uk
www.diamondmm.de
www.diamondmm.co.jp
Fax On Demand
USA
UK
(800) 380-0030
+44-1189-4444-60
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7
TROUBLESHOOTING
If you experience a problem using a Viper V700 Series board under Windows 98,
there are three possible causes of your problem:
♦ Your application is incompatible with the Viper V700 Series or is not compatible
with Direct3D or OpenGL.
♦ The Viper card not properly installed (seated incorrectly).
♦ Viper drivers are not correctly installed.
Try the following:
⇒ Check your game manufacturer’s specifications to verify its compatibility with
Direct3D, OpenGL and Viper V700 Series.
⇒ Shut down your computer and double-check the cable connections. Make sure
that the Viper card is properly seated in its AGP slot.
⇒ Re-install the Viper drivers using the Viper Installation CD.
Viper V700 Series Requires An IRQ
The nVIDIA TNT2 chip requires an IRQ to function correctly. If no IRQ has been
assigned to the card by the motherboard BIOS you may experience symptoms such
as Windows not booting, or extremely poor performance. The symptoms mostly
involve error messages such as While initializing device, VDD. Windows Protection
Error. You must restart your computer, and, While initializing device, NVRM.
Windows Protection Error. You must restart your computer. Some motherboard
BIOS's allow for an option to "Assign IRQ for VGA." Often, the latest BIOS will also
resolve this problem. Check with your motherboard manufacturer for information on
updating your BIOS.
Your 3D Game or Business Application is Incompatible
with Viper V700 Series
The Viper V700 Series supports the following API’s on the platforms indicated:
21
Windows 98/95
•
Direct3D
•
OpenGL (ICD)
Windows NT 4.0
•
OpenGL (ICD)
If the software application you are running does not support one of these 3D APIs, it
will not be able to recognize your Viper card, and will not take advantage of it.
Check with the application or game publisher in question about obtaining a version
that will support these 3D APIs.
Viper V700 Series is not Properly Installed
Check to make sure that Viper V700 Series is properly seated in the AGP slot and
that the VGA monitor cable is firmly and correctly connected to your graphics card.
For more information, please see Chapter 3, Installing Your Viper V700 Series Board.
Viper V700 Series Drivers are not Correctly Installed
Check your Windows Device Manager (Start > Settings > Control Panel > System >
Device Manager) to determine if all the drivers are installed properly. The properties
dialog for the Display Adapter will show if the driver is functioning properly. If not,
a yellow icon with an exclamation point appears next to the device driver in
question.
Recheck the AGP Jumper Settings (Viper V770)
Your card has jumpers used to configure AGP 2X or 4X motherboards. The factory
preset is 2X AGP. Moving any one jumper without properly setting all the jumpers
may result in poor performance with AGP 4X motherboards. See Chapter 3,
Hardware Installation, for details.
WINDOWS 98 Q & A
Q: What 3D API's are supported by the Viper V700 Series?
The Viper V700 Series supports and accelerates OpenGL and Microsoft's DirectX,
which includes Direct3D. The Viper V700 Series also accelerates OpenGL in Windows
NT 4.0.
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Q: User receives a Windows Protection Error in "IFSMGR" when starting
Windows 98.
Check to see if the user has a compressed hard drive, this seems to be the common
factor with this problem. Currently, it is recommended to use uncompressed hard
drives. Contact technical support to report any problems.
FAQs
The most up-to-date Frequently Asked Questions and their answers may be found at
the Diamond Multimedia Web site (www.diamondmm.com).
23
A
VIPER V700 SERIES DISPLAY MODES
2D Windows 98/95 and NT 4.0 Display Modes*
Resolution
Depth 60Hz 72Hz 75Hz 85Hz 100Hz 120Hz 170Hz 200 Hz
256
u•
u•
u•
u•
u•
u•
u•
u•
65K
640x480
u•
u•
u•
u•
u•
u•
u•
u•
16M u•
u•
u•
u•
u•
u•
u•
u•
256
u•
u•
u•
u•
u•
u•
65K
800x600
u•
u•
u•
u•
u•
u•
16M u•
u•
u•
u•
u•
u•
256
u•
u•
u•
u•
u•
u•
65K
1024x768
u•
u•
u•
u•
u•
u•
16M u•
u•
u•
u•
u•
u•
256
u•
u•
u•
u•
u•
u•
65K
1152x864
u•
u•
u•
u•
u•
u•
u
16M u•
u•
u•
u•
u•
256
u•
u•
u•
u•
u•
u•
65K
1280x1024
u•
u•
u•
u•
u•
u•
u
16M u•
u•
u•
u•
256
u•
u•
u•
u•
65K
1600x1200
u•
u•
u•
u•
u
u
16M u•
256
u•
u•
u•
u•
65K
1920x1080
u•
u•
u•
u•
u
u
16M
256
u•
u•
u•
65K
1920x1200
u•
u•
u•
u
16M
256
u•
65K
1920x1440
u•
u
16M
u
256
2048x1536
u
65K
*u = Viper V770
• = Viper V730
24
3D Windows 98/95 and NT 4.0 Display Modes*
Resolution
Depth
Double - Buffer
640x480
16
32
16
32
16
32
16
32
16
32
16
32
16
32
16
32
16
32
16
32
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u
u•
u
u
u
u
u
800x600
1024x768
1152x864
1280x1024
1600x1200
1920x1080
1920x1200
1920x1440
2048x1536
Double - Buffer + ZBuffer
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u•
u
u•
u
u
u
*u = Viper V770
• = Viper V730
Note—2D and 3D modes listed may vary based upon operating system. Modes are
subject to change without notice.
25
B
Controller:
Viper V770: nVIDIA RIVA TNT2, 128-bit
Viper V730: nVIDIA Vanta, 64-bit
Bus Type:
♦ AGP 1.0/2.0 compliant
Memory:
16/32MB
Horizontal Sync Signals:
♦ 31.5KHz-108.5KHz
Vertical Refresh:
♦ 60Hz-200Hz
Maximum Dot (Pixel) Rate:
Viper V770: 300MHz RAMDAC
Viper V730: 250MHz RAMDAC
Complete 3D Feature Set:
♦ Anisotropic Filtering
♦ Anti-Aliasing
♦ Alpha-Blending
♦ Bi- and Tri-linear filtering
♦ Bump Mapping
♦ Environment mapping
♦ Fogging
♦ Gouraud Shading
26
VIPER V700 SERIES
SPECIFICATIONS
♦ Hardware Triangle Setup
♦ Mip Mapping
♦ Perspective Correction
♦ Specular highlights
♦ Subpixel precision
♦ Texture Mapping
♦ Transparency (color key and alpha),
♦ Twin Texture Engine
♦ Z-Buffering.
Video Playback:
♦ MPEG-1, MPEG-2, Indeo and Cinepak
♦ Multi-tap X and Y scaling and filtering
♦ Color space conversion
Connectors:
♦ DB-15 analog connector (VESA DDC2B)
♦ Video port connector
Power Requirements:
♦ 14.26 W at +3.3 VDC
Minimum AGP System Configuration:
♦ Intel Pentium® II 233MHz or compatible CPU
♦ Windows 98/95 with OSR 2.1
♦ Windows NT 4.0 with Service Pack 4
♦ AGP 1.0/2.0 compliant motherboard
♦ CD-ROM Drive
27
C
WINDOWS 98 MULTIPLE
MONITOR SUPPORT
Windows 98 lets a single machine connect to multiple display adapters and
monitors. You can significantly expand the total viewing area of your desktop—
increasing the amount of applications or windows you can view simultaneously.
The multiple monitor feature of Windows 98 requires a display driver that supports
the multimonitor environment. It can be used for the following purposes:
♦ Desktop publishing
♦ Presentations: Multimonitor display can be used to prepare and deliver
presentations
♦ Games: Navigator and status can be displayed on separate monitors
♦ Business: Several applications can be displayed by tasks on different monitors.
♦ Monitor matrix display: Up to nine monitors (3x3) can be used to create a
mammoth display.
MULTIMONITOR SYSTEM REQUIREMENTS
Following are requirements for the multimonitor feature:
♦ The main requirement for multiple monitor support are drivers that support it.
Some video drivers included in the operating system will have this support. The
secondary card requires theses drivers. The primary driver can use any driver that
is compatible with the chipset of the card.
♦ You must have enough slots free in the system
SETTING UP MULTIPLE MONITOR SUPPORT
Follow the steps below to set up the multimonitor feature.
1. Set up the first display adapter in slot 1 and install the display adapter drivers.
Your primary card must have the highest priority. (which ever card displays POST
[Power On Self test] and DOS is the primary display adapter.)
2. Once the first card is set up, shut down the system, install the second card and
boot up. The system will find the second display adapter and install the drivers.
28
3. Reboot the system. On bootup, while the Splash screen is showing, the second
monitor will initialize. It will show you the information about the card BIOS and
tell you…Windows has successfully initialized this display adapter. To extend
the desktop to this monitor, go to your Display Properties and then to the
Settings tab…
4. Once booted up to Windows, go to the Display Properties and then the Settings
tab. You will see a picture of two monitors (the primary is labeled 1 and the
secondary is labeled 2).
5. Click the second monitor and check the box at the bottom that says… “Extend
my Windows desktop onto this monitor.”
6. Click Apply.
7. You should now have both monitors working. You can now set the resolution,
colorpallette, refresh rate, and acceleration of each card independently. Please
refer to the Tips and Troubleshooting for Multimonitor Support below.
TIPS AND TROUBLESHOOTING
Q: Why did my second monitor fail to come up after I
configured and rebooted my computer?
The likely cause of this is a conflict with the emm386.exe program. Comment out
emm386.exe from config.sys and reboot your computer.
Q: Why won’t the second display adapter initialize as
described in step 3 of setup?
Check the Device Manager. Make sure that both adapters are listed and conflict free.
If you see a problem with the secondary display adapter, check its properties. On the
general tab, under Device Status, it will most likely tell you that the display drivers
do not support multiple display adapters. If it does, try getting updated drivers for
the device that are multimonitor compliant. If you are using Windows 98 drivers for
the device, then it may be a limitation of the hardware and the card may require that
it be the primary display adapter.
Q: Why won’t my screen saver display between both
monitors?
The screen saver you are using does not support multiple monitors. Try using builtin screen savers, such as the Flying Windows or any of the 3D screen savers.
29
Q: Why won’t the task bar extend over both screens?
The task bar is only displayed on one monitor. This is the correct operation.
Q: Why is D3D not accelerated on the second display
adapter?
This is a known issue and is a limitation of either Windows 98 or the motherboard.
Q: AGP is not the primary adapter. Why not?
That is a limitation of the motherboard. Your primary adapter is whatever card has
the highest bus priority, if you get POST out of the PCI card and not the AGP card.
Contact the motherboard manufacturer for possible solutions.
Q: How many adapters can you have in one system?
Diamond has tested up to four adapters. According to Microsoft, you can have as
many adapters installed as you want if you adhere to the following: use Windows 98
drivers, verify that all the hardware is compatible, and have the resources and slots
needed.
Q: How can I get OpenGL to work?
All secondary display adapters must be disabled in order for hardware OpenGL
acceleration to be enabled.
30
D
TRADEMARK, COPYRIGHT AND
WARRANTY INFORMATION
TRADEMARKS
Viper is a registered trademark of Directed Electronics, Inc., used under license. All
other products named in this manual are either trademarks or copyrights of their
respective owners.
COPYRIGHT NOTICES
Adobe Acrobat® Reader Copyright © 1987-1996 Adobe Systems Incorporated. All
rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated,
which may be registered in certain jurisdictions.
This manual is copyrighted. All rights reserved. This document may not, in whole or
part, be copied, reproduced, reduced or translated by any means, either mechanical
or electronic, without prior consent in writing from Diamond Multimedia Systems,
Incorporated. The information in this manual has been carefully checked and is
believed to be accurate.
However, Diamond Multimedia Systems assumes no responsibility for any
inaccuracies that may be contained in this manual. In no event will Diamond
Multimedia Systems be liable for direct, indirect, special, incidental, or consequential
damages resulting from any defect or omission in this manual, even if advised of the
possibility of such damages.
In the interest of continued product development, Diamond Multimedia Systems
reserves the right to make improvements in this manual and the products it describes
at any time, without notice or obligation.
Copyright © 1999
Diamond Multimedia Systems, Incorporated
Diamond Multimedia Systems Service Company Ltd.
Diamond Multimedia Systems Vertriebs GmbH
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights and owners. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and is
intended for home and other limited viewing uses only, unless otherwise authorized
by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
31
32
DIAMOND VIPER V700 SERIES WARRANTY
Your Viper V700 Series card comes with a five-year hardware warranty when you
register your Diamond product. Diamond Multimedia Systems, Inc. (Diamond)
warrants your Viper card against defects in material and workmanship for a period
of five years from the date of purchase from Diamond or an authorized Diamond
agent. This warranty applies only to the original purchaser of the Viper V700 Series
board and is not transferable. This warranty does not cover any incompatibilities due
to the user's computer, hardware, software or any other related system configuration
in which the Viper series interfaces. Proof of purchase will be required before any
warranty consideration by Diamond occurs.
This warranty does not cover any damage caused by negligence, non-authorized
modifications, or parts installed without prior written permission from Diamond.
This warranty does not apply if the product has been damaged by accident, abuse,
misuse, or misapplication, nor as a result of service to the product by anyone other
than by Diamond.
DIAMOND IS NOT RESPONSIBLE FOR ANY LOST PROFITS, LOST SAVINGS OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OF, OR INABILITY TO USE, THIS PRODUCT. THIS INCLUDES DAMAGE TO
PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL
INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Some states do not allow limitation of implied warranties, or exclusion or limitation
of incidental or consequential damages, so the above limitations may not apply to
you. This warranty gives you specific legal rights. You may have other rights which
may vary from state to state.
This warranty applies only to this product, and is governed by the laws of the State
of California.
33
E
CE AND FCC INFORMATION
This device complies with CE Certification pursuant to EN55022:1994-08/A1:1995
class B This device also complies with Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in residential
installation. This device generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
34
DECLARATION OF CONFORMITY
We, the Responsible Party
Diamond Multimedia Systems, Inc.
2880 Junction Avenue
San Jose, CA 95134
declare that the product
Viper V700 Series
is in conformity with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
35