Whirlpool WMH73521CE Use and Care Manual

User Guide
Microwave Hood Combination
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in PROBLEM SOLVER,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
You will need your model and serial number located on the front facing of the microwave oven opening, behind the door.
Para obtener acceso a “Instrucciones para el usuario de la combinación microondas campana” en español, o para obtener información
adicional acerca de su producto, visite: www.whirlpool.com
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada en la parte
frontal de la abertura del horno de microondas, detrás de la puerta.
MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
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Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars are able to explode and should not be heated in the
microwave oven.
SAVE THESE INSTRUCTIONS
W10560735A
IMPORTANT SAFETY INSTRUCTIONS
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Use the microwave oven only for its intended use as
described in the manual. Do not use corrosive chemicals or
vapors in the microwave oven. This type of oven is
specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
As with any appliance, close supervision is necessary when
used by children.
Do not operate the microwave oven if it has a damaged cord
or plug, if it is not working properly, or if it has been damaged
or dropped.
The microwave oven should be serviced only by qualified
service personnel. Call an authorized service company for
examination, repair, or adjustment.
Do not cover or block any openings on the microwave oven.
Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, near a swimming pool, or similar
locations.
Do not immerse cord or plug in water.
Keep cord away from heated surfaces.
Do not let cord hang over edge of table or counter.
See door surface cleaning instructions in the “Microwave
Oven Care” section.
To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed,
turn oven off, and disconnect the power cord, or shut off
power at the fuse or circuit breaker panel.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
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Liquids, such as water, coffee, or tea are able to be
overheated beyond the boiling point without appearing to
be boiling. Visible bubbling or boiling when the container
is removed from the microwave oven is not always
present. THIS COULD RESULT IN VERY HOT LIQUIDS
SUDDENLY BOILING OVER WHEN THE CONTAINER
IS DISTURBED OR A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the
microwave oven for a short time before removing the
container.
– Use extreme care when inserting a spoon or other
utensil into the container.
Do not mount over a sink.
Do not store anything directly on top of the microwave
oven when the microwave oven is in operation.
Clean Ventilating Hoods Frequently - Grease should not
be allowed to accumulate on hood or filter.
When flambéing foods under the hood, turn the fan on.
Suitable for use above both gas and electric cooking
equipment.
Intended to be used above ranges with maximum width of
36" (91.44 cm).
Use care when cleaning the vent-hood filter. Corrosive
cleaning agents, such as lye-based oven cleaners, may
damage the filter.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
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Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
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Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
■ A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply with a
fuse or circuit breaker.
Recommended:
■ A time-delay fuse or time-delay circuit breaker.
■ A separate circuit serving only this microwave oven.
SAVE THESE INSTRUCTIONS
This device complies with Part 18 of the FCC Rules.
OPERATING YOUR MICROWAVE OVEN
Settings
Clock
Vent Fan
The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59) clock.
Touch OPTIONS/CLOCK to reach Clock submenu, and follow the
prompts to set the Clock. Clock format (12 hours with AM and PM or
24 hours) may also be set in the Clock submenu.
Various speeds, ranging from high to low, and off. Comes on
automatically as cooling fan during any cook function.
30 Minute Fan Timer: Set vent fan to run for exactly 30 minutes, or to
run for only 30 minutes more (off after 30 minutes). The vent fan may
be turned off at any time using the Vent Fan control. Touch OPTIONS/
CLOCK to reach the 30 Minute Fan Timer submenu, and select the
setting.
Auto Vent Fan (on some models): To keep the microwave oven from
overheating, the auto vent fan will automatically turn on at high speed if
the temperature from the range or cooktop below the microwave oven
gets too hot. When this occurs, the vent fan cannot be turned off. “FAN
ON for heat circulation” appears in the display.
Dynamic Fan Sensing (on some models): To keep the microwave
oven from overheating, the auto vent fan will automatically turn on at
various speeds, depending on the temperature from the range or
cooktop below the microwave oven. When this occurs, the vent fan
cannot be turned off. “AUTO ADAPT FAN for heat circulation” appears
in the display. As the temperature cools, the fan will automatically
decrease its speed, then turn off.
Timer
With the microwave oven in standby mode, touch the Timer control,
enter time, then touch the Timer control or the Start control. Cook
functions may be entered while the Timer is counting down. To cancel
timer, touch Timer control while the Timer countdown is active in the
display.
Control Lock
Activate to avoid unintended start. Touch and hold the Cancel control
for about 3 seconds until 2 tones sound and padlock icon appears in
the display. Repeat to unlock control.
Options/Clock
Twelve options/settings may be adjusted: 1-Clock; 2-Scrolling Speed;
3-Sound; 4-Language (English or French); 5-Energy Save; 6-Auto
Adapt Fan; 7-Filter Alert; 8-30 Minute Fan Timer; 9-Light Timer;
10-Temp Calibration (on convection models); 11-Demo Mode;
12-Factory Reset.
Light Timer
Set the cooktop light to turn on and off at certain times. Touch
OPTIONS/CLOCK to reach the Light Timer submenu, and follow the
prompts to set the light on time and light off time in hours and minutes,
or to cancel Light Timer.
NOTE: Light Timer uses 12-hour clock only.
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Filter Alert
Demo Mode
Reset the filter status after replacing and/or cleaning the filters. Touch
OPTIONS/CLOCK to reach the Filter Alert submenu, and activate
reset.
Activate to practice using the control without actually turning on the
magnetron. Touch OPTIONS/CLOCK to reach the Demo Mode
submenu, the follow the prompts to activate. The DEMO icon will light
up in the display. Repeat to deactivate.
Sound (Tones)
Energy Save
Programming tones and signals. Key beep tones may be turned off, or
all tones (including end-of-function signals) may be turned off. Touch
OPTIONS/CLOCK to reach the Sound submenu, then follow the
prompts to turn off or on the programming tones or all tones.
To conserve energy, the Clock will automatically turn off when the
microwave oven goes into standby mode. Touch OPTIONS/CLOCK to
reach the Clock and Energy Save submenu, and follow the prompts to
turn on Clock.
Scroll Speed
Language (on some models)
Scroll speed of the text may be adjusted. Touch the OPTIONS/CLOCK
to reach the Scrolling Speed submenu, and follow the prompts to set
speed.
Language of the display text may be changed. Touch the OPTIONS/
CLOCK to reach the Language submenu, and follow the prompts to set
language to English or French.
Features
CLEANRELEASE® Cavity Coating (on some models)
Turntable
The durable, nonstick coating resists soil buildup by making cleaning
easier. See “Microwave Oven Care” section.
Turntable may be turned off for manual cooking only. This is helpful
when cooking with plates that are bigger than the turntable, or when
cooking with plates that are side by side. Turntable cannot be turned off
during preset or sensor (on some models) functions.
Cooking Rack
Use the rectangular cooking rack only for 2-level cooking. To avoid
damage to the microwave oven, always remove rack after 2-level
cooking. To avoid damage to the microwave oven due to soil buildup,
clean rack supports often.
6th SENSE® System
A sensor in the microwave oven detects moisture released from food as
it heats, and adjusts the cooking time accordingly.
Cookware and Dinnerware
Microwave-Safe
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Do Not Use
Browning dish (Follow manufacturer recommendations.)
Ceramic glass, glass
China, earthenware (Follow manufacturer recommendations.)
Melamine (Follow manufacturer recommendations.)
Paper towels, paper plates, napkins (Use non-recycled paper.)
Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
Pottery and clay (Follow manufacturer recommendations.)
Silicone bakeware (Follow manufacturer recommendations.)
Wax paper
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Metal cookware and bakeware
Straw or wicker
Gold, silver or pewter
Non-approved meat thermometers, skewers
Twist ties
Foil liners, such as sandwich wrappers
Staples
Objects with gold or silver trim or with metallic glaze
To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at 100%. If
dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
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Microwave Oven Use
For list of preset programs, see the Quick Reference Guide provided with your model.
Manual Cooking/Stage Cooking
Doneness
Touch COOK TIME, touch number pads to enter time, touch COOK
POWER (if not 100%), touch number pads to enter power level (10-90),
then touch the Start control.
If programming additional stages (up to three), touch OPTIONS/
CLOCK to enter programming for the next stage, then enter the cook
time and cook power of each, then touch the Start control.
Adjust doneness for automatic cooking functions by touching COOK
TIME repeatedly to scroll through “NORMAL,” “MORE DONE” or
“LESS DONE” within the first 20 seconds of starting the cook cycle.
Doneness cannot be adjusted for Defrost functions.
Warm Hold
WARNING
Sensor Cooking
A sensor in the microwave oven detects moisture released from food as
it heats, and adjusts the cooking time accordingly.
Make sure microwave oven has been plugged in for at least 1 minute.
Use microwave-safe dish with loose-fitting lid, or cover microwave-safe
dish with plastic wrap and vent. For optimal performance, wait at least
30 minutes after convection cooking or grilling (on some models) before
sensor cooking.
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
Hot cooked food can be kept warm in the microwave oven. The Warm
Hold function uses 10% cook power. Warm Hold can be used by itself
or can be programmed to follow a cooking cycle. Opening the door
during Warm Hold will cancel the function.
Add More Time
At the end of any cycle using less than 100% cook power, “PRESS 0
TO ADD MORE TIME” scrolls in the display. Enter the additional time, if
desired, and start the microwave oven. The cook power for all nonsensor cycles will be the same as in the finished cycle, but may be
changed. If Add More Time is used after a sensor cycle, the cook
power will be 100%, but may be changed.
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the
microwave oven is cool. Always follow label instructions on cleaning
products.
To avoid damage to the microwave oven caused by arcing due to soil
buildup, keep cavity, microwave inlet cover, cooking rack supports, and
area where the door touches the frame clean.
Clean with mild soap, water and a soft cloth or sponge, or as indicated
below.
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Installing/Replacing Filters and Light Bulbs
NOTE: A filter status indicator (on some models) appears in the display
when it is time to replace the charcoal filter, and clean or replace the
grease filters. See “Settings” section to reset filter status.
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Nonstick cavity coating (on some models): To avoid damage to
the microwave oven cavity, do not use metal or sharp utensils or
scrapers, or any type of abrasive cleanser or scrubbers.
Cavity: Steam Clean function (on some models). See Quick
Reference Guide
Grease filter: mild soap and water or dishwasher.
Door and exterior: mild soap and water, or glass cleaner applied
to paper towel.
Control panel: sponge or soft cloth and water.
Stainless steel (on some models): mild soap and water, then rinse
with clean water and dry with soft cloth, or use stainless steel
cleaner.
Turntable: mild soap and water or dishwasher.
Rack(s): mild soap, water and washcloth. Dishwasher cleaning is
not recommended.
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Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly, or as prompted by filter status indicator.
Slide the filter away from the tab area, and drop out the filter. To
reinstall, place end of the filter into the opening opposite the tab
area, swing up the other end, and slide it toward the tab area.
Charcoal filters: The charcoal filters are behind the vent grille at
the top front of the microwave oven. The charcoal filters cannot
be cleaned, and should be replaced about every 6 months, or as
prompted by filter status indicator. Remove two screws on the
vent grille, tilt the grille forward, lift it out, and remove filter. To
reinstall, place the filter into its slotted area – wire mesh side up,
replace vent grille, and secure with screws.
Cooktop light: The cooktop light is located on the underside of the
microwave oven, and is replaceable. Remove bulb cover screw,
and open the bulb cover. Replace bulb, close bulb cover, and
secure with screw.
Cavity light: The cavity light bulb is located behind the vent grille
at the top front of the microwave oven, under the bulb cover, and
is replaceable. Open door. Remove two screws on the vent grille,
tilt the grille forward, and lift it out. Remove right side charcoal
filter. Open bulb cover and replace bulb. Close bulb cover, replace
charcoal filter, replace vent grille, and secure with screws.
ACCESSORIES
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model identification
information.
Replacement Parts
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Accessories
Turntable
Turntable support and rollers
Turntable hub
Cooking rack
Rack clip
Rack support
Grease filter
Charcoal filter
Cooktop light bulb
Cavity light bulb
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Steamer vessel (not provided)
Cleaning Supplies
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Heavy Duty Degreaser
affresh® Kitchen Appliance Cleaner
affresh® Stainless Steel Cleaner
affresh® Stainless Steel Wipes
PROBLEM SOLVER
Scan the code at left with your mobile device, or visit www.whirlpool.com/product_help for
recommendations that may help you avoid a service call.
If you experience
Recommended Solutions
Microwave oven will
not operate
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Arcing in the
microwave oven
Turntable alternates
rotation directions
Check the following:
Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped, replace the
fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not
heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
■ Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the
microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close
the door, then start the cycle.
■ Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some
models) is off.
Check the following:
■ Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.
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This is normal and depends on motor rotation at the beginning of the cycle.
Display shows
messages
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“Enter clock” with flashing digits means there has been a power failure. Reset the clock.
A letter followed by a number is an error indicator. Call for assistance.
Fan running during
cooktop usage
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Radio, TV or cordless
phone interference
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This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically comes on
during microwave oven operation to cool the microwave oven. It may also automatically come on and cycle on
and off to cool the microwave oven’s controls while the cooktop below is being used.
Check the following:
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Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
Soil - Make sure the microwave oven door and sealing surfaces are clean.
Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise
while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these
items during microwave oven operation.
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WARRANTY
Whirlpool Corporation Major Appliance Warranty
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair
labor to correct defects in materials or workmanship that existed when this major appliance was purchased or at its sole discretion replace the
product. If replaced, the product will be covered by the remaining one-year limited warranty of the original unit.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service
must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only
when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does
not apply. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain
service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house
fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary
to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with
electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from
defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the
home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized
Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if
the factory applied serial number has been altered or removed from your major appliance.
12. Removal or replacement of trim, decorative panels, flooring, cabinetry, islands, countertops, drywall or other built-in fixtures that interfere
with servicing, removal or replacement of the product.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
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For additional product information or to view FAQs (Frequently Asked Questions), visit www.whirlpool.com.
If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower front
facing of the microwave oven opening, behind the door.
For assistance or service, call 1-800-253-1301.
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please keep this User Guide and model number information for future reference.
W10560735A
W10560735A
SP PN W10573567A
®/™ © 2013 Whirlpool. All rights reserved.
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Printed in China