GE PK7000DFWW Use and Care Manual

Built-In Electric
Wall Oven
GEAppliances.com
Safety Information . . . . . . . . . . . 2
Warranty . . . . . . . . . . . . . . . . . . . . . . . 6
Assistance / Accessories . . . . . 7
Owner’s Manual
PK7000 - 27" Single Wall Oven
PK7500 - 27" Double Wall Oven
Using The Oven
Oven Controls . . . . . . . . . . . . . . . . . . . . . 8
Special Features . . . . . . . . . . . . . . . . .10
Oven Racks and Rack Positions . . .11
Cookware . . . . . . . . . . . . . . . . . . . . . . . .12
Cooking Modes . . . . . . . . . . . . . . . . . .13
Cooking Guide . . . . . . . . . . . . . . . . . . .14
Care and Cleaning
Control Panel . . . . . . . . . . . . . . . . . . . .15
Oven Exterior . . . . . . . . . . . . . . . . . . . .15
Stainless Steel Surfaces . . . . . . . . . .15
Oven Interior . . . . . . . . . . . . . . . . . . . . .15
Oven Racks . . . . . . . . . . . . . . . . . . . . . .16
Maintenance . . . . . . . . . . . . . . . . . . . . .17
Troubleshooting Tips . . . . . . . .18
For a Spanish version of this
manual, visit our Website at
GEAppliances.com.
Para consultar una version
en español de este manual
de instrucciones, visite
nuestro sitio de internet
GEAppliances.com.
Printed in the United States
Write the model and serial
numbers here:
Model # __________________
Serial # ___________________
You can find them on a label
on the side trim or on the front of
the (lower) oven behind the oven
door.
Printed on
Recycled Paper
49-80679-1 03-13 GE
SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING
Read all safety instructions before using the product. Failure to follow these instructions may result in fire,
electrical shock, serious injury or death.
STATE OF CALIFORNIA PROPOSITION 65 WARNING
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California
to publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers of potential exposure to such substances.
WARNING
This product contains one or more chemical known to the State of California to
cause cancer, birth defects or other reproductive harm.
Self-clean ovens can cause low-level exposure to some of these substances, including carbon
monoxide, during the cleaning cycle. Exposure can be minimized by venting with an open window or
using a ventilation fan or hood.
WARNING GENERAL SAFETY INSTRUCTIONS
■ Use this appliance only for its intended purpose
as described in this Owner’s Manual.
■ Be sure your appliance is properly installed and
grounded by a qualified installer in accordance
with the provided installation instructions.
■ Do not attempt to repair or replace any part of
your oven unless it is specifically recommended
in this manual. All other servicing should be
transferred to a qualified technician.
■ Before performing any service, disconnect the
power supply at the household distribution panel
by removing the fuse or switching off the circuit
breaker.
■ Do not leave children alone—children should
not be left alone or unattended in an area where
an appliance is in use. They should never be
allowed to climb, sit or stand on any part of the
appliance.
■
CAUTION
: Do not store items of
interest to children in cabinets above an oven
- children climbing on the oven to reach items
could be seriously injured.
■ Use only dry pot holders—moist or damp pot
holders on hot surfaces may result in burns
from steam. Do not let pot holders touch hot
heating elements. Do not use a towel or other
bulky cloth in place of pot holders.
2
■ Never use your appliance for warming or
heating the room.
■ Do not touch the heating elements or the
interior surface of the oven. These surfaces
may be hot enough to burn even though they
are dark in color. During and after use, do
not touch, or let clothing or other flammable
materials contact any interior area of the oven;
allow sufficient time for cooling first. Other
surfaces of the appliance may become hot
enough to cause burns. Potentially hot surfaces
include the oven vent opening, surfaces near
the opening and crevices around the oven door.
■ Do not heat unopened food containers.
Pressure could build up and the container could
burst, causing an injury.
■ Do not use aluminum foil to line the oven
bottom. Foil can trap heat or melt, resulting
in damage to the product and a shock or fire
hazard.
■ Avoid scratching or impacting glass doors or
control panels. Doing so may lead to glass
breakage. Do not cook on a product with broken
glass. Shock, fire or cuts may occur.
■ Cook meat and poultry thoroughly—meat to
at least an internal temperature of 160°F and
poultry to at least an internal temperature of
180°F. Cooking to these temperatures usually
protects against foodborne illness.
SAVE THESE INSTRUCTIONS
49-80679-1
Failure to do so may result in fire or personal injury.
■ Do not store or use flammable materials in or near
an oven, including paper, plastic, pot holders,
linens, wall coverings, curtains, drapes and
gasoline or other flammable vapors and liquids.
■ Never wear loose-fitting or hanging garments while
using the appliance. These garments may ignite if
they contact hot surfaces, causing severe burns.
■ Do not let cooking grease or other flammable
materials accumulate in or near the oven.
Grease in the oven or near the oven may ignite.
WARNING IN THE EVENT OF A FIRE, TAKE THE FOLLOWING
STEPS TO PREVENT INJURY AND FIRE SPREADING
■ Do not use water on grease fires. Never pick up
a flaming pan.
■ If there is a fire in the oven during baking,
smother the fire by closing the oven door and
turning the oven off or by using a multi-purpose
dry chemical or foam-type fire extinguisher.
SAFETY INFORMATION
WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE OVEN
■ If there is a fire in the oven during self-clean,
turn the oven off and wait for the fire to go out.
Do not force the door open. Introduction of fresh
air at self-clean temperatures may lead to a
burst of flame from the oven. Failure to follow
this instruction may result in severe burns.
WARNING OVEN SAFETY INSTRUCTIONS
■ Stand away from the oven when opening the
oven door. Hot air or steam which escapes can
cause burns to hands, face and/or eyes.
■ Keep the oven vent unobstructed.
■ Keep the oven free from grease buildup.
Grease in the oven may ignite.
■ Place oven racks in desired location while oven is
cool. If rack must be moved while oven is hot, do not
let pot holder contact hot heating element in oven.
■ When using cooking or roasting bags in the
oven, follow the manufacturer’s directions.
■ Pulling out the standard racks to their stop-locks
or the extension rack to its fully open position is
a convenience in lifting heavy foods. It is also
a precaution against burns from touching hot
surfaces of the door or oven walls.
■ Do not leave items such as paper, cooking
utensils or food in the oven when not in use.
Items stored in an oven can ignite.
■ Do not use aluminum foil to line the oven bottom.
Foil can trap heat or melt, resulting in damage to
the product and a shock or fire hazard.
WARNING SELF-CLEANING OVEN SAFETY INSTRUCTIONS
The self-cleaning feature operates the oven at temperatures high enough to burn away food soils in the
oven. Follow these instructions for safe operation.
■ If the self-cleaning mode malfunctions, turn the
■ Do not touch oven surfaces during self-clean
oven off and disconnect the power supply. Have
operation. Keep children away from the oven
it serviced by a qualified technician.
during self-cleaning. Failure to follow these
instructions may cause burns.
■ Do not clean the door gasket. The door gasket
is essential for a good seal. Care should be
■ Before self-cleaning the oven, remove shiny
taken not to rub, damage or move the gasket.
silver colored oven racks (on some models),
the probe, any aluminum foil, and any broiler
■ Do not use oven cleaners. No commercial oven
pan, grid, and other cookware. Only porcelain
cleaner or oven liner protective coating of any
coated oven racks may be left in the oven.
kind should be used in or around any part of
the oven.
■ Before operating the self-clean cycle, wipe
grease and food soils from the oven. Excessive
amount of grease may ignite, leading to smoke
damage to your home.
SAVE THESE INSTRUCTIONS
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3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
The remote enable equipment installed on this oven
has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to:
(a) provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
4
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment
and receiver.
■ Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
■ Consult the dealer or an experienced radio/TV
technician for help.
(b) accept any interference received, including
interference that may cause undesired operation of
the device.
Note that any changes or modifications to the remote
enable device installed on this oven that are not
expressly approved by the manufacturer could void
the user's authority to operate the equipment.
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Notes
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5
WARRANTY
Thank You! ... for your purchase of a GE Brand appliance.
Register Your Appliance: Register your new appliance on-line at your convenience!
www.geappliances.com/service_and_support/register/
Timely product registration will allow for enhanced communication and prompt service under the terms of your
warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
GE Electric Range Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician.
To schedule service, on-line, visit us at www.geappliances.com/service_and_support/, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE factory
service technician the ability to quickly diagnose any issues with your appliance and helps GE improve its products
by providing GE with information on your appliance. If you do not want your appliance data to be sent to GE, please
advise your technician not to submit the data to GE at the time of service.
For the period of one year from the date of the original purchase. GE will provide any part of the range which fails
due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of
charge, all labor and in-home service to replace the defective part.
Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
What GE will not cover:
■ Service trips to your home to teach you how to use
the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused,
modified or used for other than the intended purpose
or used commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire,
floods or acts of God.
■ Incidental or consequential damage caused by
possible defects with this appliance.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service
location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal
rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Extended Warranties: Purchase a GE extended warranty and learn about special discounts that are available
while your warranty is still in effect. You can purchase it on-line anytime
www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm
or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your
warranty expires.
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49-80679-1
Try the GE Appliances Website (www.geappliances.com/service_and_support/) 24 hours a day, any day of the
year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even
schedule service on-line.
Schedule Service: Expert GE repair service is only one
step away from your door. Get on-line and schedule
your service at www.geappliances.com/service_and_
support/ Or call 800.GE.CARES (800.432.2737) during
normal business hours.
Remote Connectivity: For assistance with oven wireless
network connectivity, please call 1-800-220-6899.
Parts and Accessories: Individuals qualified to service
their own appliances can have parts or accessories sent
directly to their homes (VISA, MasterCard and Discover
cards are accepted).Order on-line today, 24 hours
every day or by phone at 800.626.2002 during normal
business hours.
Instructions contained in this manual cover procedures
to be performed by any user. Other servicing generally
should be referred to qualified service personnel.
Caution must be exercised, since improper servicing
may cause unsafe operation.
Real Life Design Studio: GE supports the Universal
Design concept of products, services and environments
that can be used by people of all ages, sizes and
capabilities. We recognize the need to design for a wide
range of physical and mental abilities and impairments.
For details of GE’s Universal Design applications,
including kitchen design ideas for people with disabilities,
check out our Website today. For the hearing impaired,
please call 800.TDD.GEAC (800.833.4322).
Contact Us: If you are not satisfied with the service you
receive from GE, contact us on our Website with all the
details including your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park Louisville, KY 40225
ASSISTANCE / ACCESSORIES
Have a question or need assistance with your appliance?
Accessories
Looking For Something More?
GE offers a variety of accessories to improve your cooking and maintenance experiences!
To place an order visit us online at:
www.GEApplianceParts.com (U.S.) or www.GEAppliances.ca (Canada)
or call 800.626.2002 (U.S.) 800.661.1616 (Canada)
The following products and more are available:
Accessories
Small Broiler Pan (8 ¾ ” x 1 ¼” x 13 ½ “)
WB48X10055 (US) 222D2097G001 (Canada)
Large* Broiler Pan (12 ¾ ” x 1 ¼” x 16 ½ “)
WB48X10056 (US) 222D2097G002 (Canada)
XL** Broiler Pan (17 ” x 1 ¼” x 19 1/4“)
WB48X10057 (US) Not available in Canada
Parts
Oven racks
Part numbers vary by model
Oven elements
Part numbers vary by model
Light bulbs
Part numbers vary by model
Cleaning Supplies
CitruShine Stainless Steel Wipes
WX10X10007
CeramaBryte Stainless Steel Appliance Cleaner PM10X311
Graphite Lubricant
WB02T10303
*The large broiler pan does not fit in 20”/24” ranges.
**The XL broiler pan does not fit in 24” wall ovens, 27”drop ins or 20”/24” ranges
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film
with your fingers and slowly peel it from the appliance
surface. Do not use any sharp items to remove the film.
Remove all of the film before using the appliance for
the first time.
To assure no damage is done to the finish of the
49-80679-1
product, the safest way to remove the adhesive from
packaging tape on new appliances is an application of
a household liquid dishwashing detergent. Apply with a
soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It
cannot be removed if it is baked on.
7
USING THE OVEN: Oven Controls
Single Wall Oven
5
1
2
1. Convection Cooking Modes: Convection
cooking modes use increased air circulation
to improve performance. The type of benefit
depends on the mode. Your oven has the following
convection cooking modes: Convection Bake (1
Rack/Multi) and Convection Roast. See the Cooking
Modes section for more information.
2. Traditional Cooking Modes: Your oven has
the following traditional cooking modes: Bake, Broil
Hi, Broil Lo, Proof and Warm. See the Cooking
Modes section for more information.
3. Clean: Your oven has two cleaning modes: Self
Clean and Steam Clean. See the Cleaning the Oven
section for important information about
using these modes.
4. Start: Must be pressed to start any cooking,
cleaning, or timed function.
5. Cancel/Off: Cancels ALL oven operations except
the clock and timer.
6. Cook Time: Counts down cooking time and turns
off the oven when the cooking time is complete.
Press the Cook Time pad, use the number pads to
program a cooking time in hours and minutes, then
press Start. This can only be used with Traditional
Bake, Convection Bake, Convection Bake Multi, and
Convection Roast.
7. Clock: Sets the oven clock time. Press the Set
Clock pad and the number pads to program the
clock. Press Start to save the time.
8. Timer: Works as a countdown timer. Press the
Timer pad and the number pads to program the
time in hours and minutes. Press the Start pad.
The oven will continue to operate when the timer
countdown is complete. To turn the timer off press
the Timer pad.
8
12
8
4
6
11
7
9
10
3
9. Delay Time: Delays when the oven will turn
on. Use this to set a time when you want the oven
to start. Press the Delay Time pad and use the
number pads to program the time of day for the
oven to turn on. Press the desired cooking mode
and temperature then press Start. A cook time may
also be programmed if desired. This can only be
used with Bake, Convection Bake (1 Rack/Multi),
Convection Roast and Self-Clean.
NOTE: When using the delay time feature, foods
that spoil easily—such as milk, eggs, fish, stuffings,
poultry and pork—should not be allowed to sit for
more than 1 hour before or after cooking. Room
temperature promotes the growth of harmful bacteria.
Be sure that the oven light is off because heat from
the bulb will speed harmful bacteria growth.
10. Oven Light(s): Turns the oven light(s) on or off.
11. Remote Enable: Allows the oven to be
operated remotely. Once connectivity is
established, pressing the Remote Enable pad
allows the oven to be operated from a mobile
device. Opening the oven door while the oven is
idle, or ending a cook cycle ends this capability
and requires the button to be pressed again to
enable remote operation. Both the
and the
remote enable light in the display must be solid
and lit to allow remote operation. If either the icon
or the remote enable light are not lit or are blinking,
the remote enable feature will not work. Additional
guidance is provided in the included insert and
through the mobile app.
12. Lock Controls: Locks out the control so that
pressing the pads does not activate the controls.
Press and hold the Lock Controls pad for three
seconds to lock or unlock the control. Cancel/Off is
always active, even when the control is locked.
49-80679-1
2
1
5
6
6
5
3
1
10
3
4
9
1. Upper Oven and Lower Oven: Designates
which oven the controls will operate.
2. Convection Cooking Modes: Convection
cook modes use increased air circulation to
improve performance. The type of benefit
depends on the mode. Your upper oven has the
following convection cooking modes: Convection
Bake (1 Rack/Multi), and Convection Roast. See
the Cooking Modes section for more information.
3. Traditional Cooking Modes
Your oven has the following traditional cooking
modes: Bake, Broil Hi, Broil Lo, Proof (Lower
Oven) and Warm. See the Cooking Modes section
for more information.
4. Clean: Your oven has two cleaning modes:
Self Clean and Steam Clean. See the Cleaning
the Oven section for important information about
using these modes.
5. Start: Must be pressed to start any cooking,
cleaning, or timed function.
6. Cancel/Off: Cancels ALL oven operations
except the clock and timer.
7. Clock: Sets the oven clock time. Press the
9 and 0 pads and hold for 3 seconds. Use the
number pads to program the clock. Press Start to
save the time.
8. Timer: Works as a countdown timer. Press the
Timer pad and the number pads to program the
time in hours and minutes. Press the Start pad.
The oven will continue to operate when the timer
countdown is complete. To turn the timer off press
the Timer pad.
7
12
8
11
4
9. Delay Time: Delays when the oven will turn
on. Use this to set a time when you want the oven
to start. Press the Delay Time pad and use the
number pads to program the time of day for the
oven to turn on. Press the desired cooking mode
and temperature then press Start. A cook time
may also be programmed if desired. This can only
be used with Bake, Convection Bake (1 Rack/
Multi), Convection Roast and Self-Clean.
USING THE OVEN: Oven Controls
Double Wall Oven
NOTE: When using the delay time feature,
foods that spoil easily—such as milk, eggs,
fish, stuffings, poultry and pork—should not be
allowed to sit for more than 1 hour before or after
cooking. Room temperature promotes the growth
of harmful bacteria. Be sure that the oven light is
off because heat from the bulb will speed harmful
bacteria growth.
10. Oven Light(s): Turns the oven light(s) on or off
in both ovens.
11. Remote Enable: Allows the oven to be
operated remotely. Once connectivity is
established, pressing the Remote Enable pad
allows the oven to be operated from a mobile
device. Opening the oven door while the oven is
idle, or ending a cook cycle ends this capability
and requires the button to be pressed again to
enable remote operation. Both the
and the
remote enable light in the display must be solid
and lit to allow remote operation. If either the
icon or the remote enable light are not lit or are
blinking, the remote enable feature will not work.
Additional guidance is provided in the included
insert and through the mobile app.
12. Lock Controls: Locks out the control so that
pressing the pads does not activate the controls.
Press and hold the Lock Controls pad for three
seconds to lock or unlock the control. Cancel/Off
is always active, even when the control is locked.
49-80679-1
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USING THE OVEN: Special Features
Special Features
There are several different special features on your wall oven. To change the settings of these special features,
press the BAKE and BROIL pads at the same time and hold for three seconds. "SF" will appear in the display.
Select the feature you want to change. When the change has been made, press the START key to save the change
and return to the time of day.
Adjust the Oven Temperature
12-hour auto shut-off and Sabbath
This feature allows the oven baking and convection
baking temperature to be adjusted up to 35ºF hotter
or down to 35ºF cooler. Use this feature if you believe
your oven temperature is too hot or too cold and wish to
change it. For double oven models, the upper and lower
ovens are adjusted separately. This adjustment affects
Bake, and Convection Bake (1 Rack/Multi) modes. No
other cooking modes are affected.
Press the Bake pad to enter the temperature adjustment
mode. A number between 35 and - 35 will display.
Use the number pads to set the desired temperature
adjustment and use the Bake pad to change between
negative and positive.
Press the Start pad to save the temperature adjustment.
Options for this feature are “12 Shdn”, “no Shdn” and
“SAbbAtH”.
12-hour auto shut-off turns off the oven after 12 hours of
continuous operations.
Sabbath mode disables the oven lights (the oven light
will not turn on when the door is opened), all sounds
(the control will not beep when a button is pressed),
Convection, Broil, Warm, Proof, Cook Time, Timer,
Clock, and Delay Time functions. Sabbath mode can
only be used with Bake. This feature conforms to the
Star-K Jewish Sabbath requirements.
Press and hold the Bake and Broil pads for 3 seconds
to enter special features.
Press the Delay Time pad to view the current setting
and then to change the setting.
To use Sabbath mode, select “SAbbAtH” and press Start.
A ] will appear in the display and the clock will not display.
Note that if you have a double wall oven, when you
place the control into Sabbath mode, both ovens are
now in Sabbath mode and available for cooking.
Once in Sabbath mode, at any time you can press Bake,
use the number pads to enter a temperature between
170F and 550F, and press Start. No sound will be given
when the keys are pressed. At a random time between
30 seconds and 1 minute, ][, will appear in the display
indicating the oven is running.
Note that both ovens of a double wall oven can be used
in Sabbath mode. Each oven can be programmed
to a different temperature and each oven must be
programmed separately.
If you need to adjust the temperature, press Bake, use
the number pads to enter a new temperature between
170F and 550F, and press Start.
To turn the oven off, press Cancel/Off at any time. The
oven will immediately turn off and ][ will change to ]
indicating that the oven has turned off.
Note that each oven of a double wall oven must be
turned off separately.
To exit Sabbath mode, make sure that the oven is
turned off. Press and hold the Bake and Broil pads for 3
seconds to enter special features then press Delay Time
until either “12 Shdn” or “no Shdn” is in the display and
press Start.
NOTE: If power outage occurs during Sabbath mode the
unit will remain in Sabbath mode but off when power is
restored.
If you wish to use the Cook Time feature (if available) to
bake in the oven and then have the oven automatically
turn off, you will need to press the Cook Time button,
enter a cooking time duration, and press Start. Then
enter special features to start Sabbath mode as detailed
above.
End of Timer Signals
This is the tone that signals the end of a timer. The tone
can be continuous (Con bEEP) or one repeating beep
(bEEP). A continuous setting will continue to sound a tone
until a button on the control is pressed. Press the Broil pad
to view the current setting and then to change the setting.
Fahrenheit or Celsius Temperature Display
The oven control is set to use Fahrenheit temperatures
(F), but you can change it to use Celsius temperatures
(C). Press the number 6 and 8 pads at the same time
to view the current setting, press again to change the
setting.
Clock Display
This feature specifies how the time of day will be
displayed or if no time of day will be displayed. You can
select a standard 12-hour clock (12 H), 24-hour military
time display (24 H), or for no clock displayed (oFF).
Press the Clock pad to view the current setting, press
again to change the setting.
Auto Recipe Conversion
When using Convection Bake 1 Rack or Convection Bake
Multi Rack cooking options, Auto Recipe Conversion will
automatically convert the regular baking temperatures
entered to convection bake cooking temperatures
when turned on. Note that this option does not convert
convection bake cooking times, it only converts
temperatures. Press the Convection Bake (1 Rack/Multi)
pad to view the conversion setting, press again to toggle
between On (Con On) and Off (Con oFF).
Sound Volume
This feature allows the oven tone volume to be adjusted
between high (HI bEEP HI), medium (Std bEEP Std),
low (Lo bEEP Lo) and off (oFF bEEP oFF). Press the
number 1 and 5 pads at the same time to view the
current setting or to change the setting. The control will
sound the oven tone at the new volume level each time
the sound level is changed.
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Your oven has six rack positions. Recommended rack
positions for various types of foods are provided in the
Cooking Guide. Adjusting rack position is one way to
impact cooking results. For example, if you would prefer
darker tops on cakes, muffins, or cookies, try moving
food one rack position higher. If you find foods are too
brown on top try moving them down next time.
The oven
has 6 rack
positions
When baking with multiple pans and on multiple racks,
ensure there is at least 1½" between pans to allow
sufficient space for air to flow.
Oven Racks
Upper Front Rail
Your oven may have extension racks and/or traditional
flat racks.
To avoid possible burns, place the racks in the desired
position before you turn the oven on.
Lower Front Rail
Extension Racks
Extension racks have a frame that locks into the rack
supports on both sides. Once the frame is locked into
place, always pull the rack out, by its upper front rail, to
its full extension stop position, when placing or removing
cookware.
If extension racks are difficult to extend, lubricate the
racks with the graphite lubricant provided with your
oven. Remove the rack from the oven, remove debris in
the slide tracks with a paper towel, shake the graphite
lubricant and place 4 small drops on the two bottom
tracks of the left and right sides. Open and close the rack
several times to distribute the lubricant.
To order additional graphite lubricant, read the
Assistance and Accessories section at the beginning of
this manual.
To Remove An Extension Rack:
Lift to unlock
front rack
locks from the
rack support
Front
rack
lock
Lower
Upper
front rail
front rail
USING THE OVEN: Oven Racks and Rack Positions
Oven Racks and Rack Positions
Lower
Upper front rail
front rail
1. Make sure the rack is pushed all the way into the oven.
2. Grasp the rack by both its upper front rail and its lower
front rail and lift straight up to unlock the front rack
locks from the rack supports.
3. Firmly holding onto both the upper and lower front rails,
pull the rack forward and remove it from the oven.
Rear rack lock
To Replace An Extension Rack:
1. Place the rear rack locks over and onto the rack
supports.
Rack support
2. Slide the rack all the way in until the rear rack locks
are secure on the rear rack supports and press the
front rack locks onto the front rack supports.
If extension racks are difficult to replace or remove, wipe
the oven rack supports with cooking oil. Do not wipe oil
on the rack slides.
Slide the rack all the way in
and push down to lock the
front locks onto the front
rack supports
Front rack lock
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11
USING THE OVEN: Oven Racks and Rack Positions / Cookware
12
Oven Racks and Rack Positions (cont.)
Traditional Flat Racks
The racks have stops so that when placed correctly on
the supports they will stop before coming completely out
and will not tilt. When placing and removing cookware,
pull the rack out until it stops.
Flat Rack
To Remove a Rack
Pull it toward you, tilt the front end up and pull it out.
Stop-lock
To Replace a Rack
Tilt the front of the rack up, hook the rear locating posts
under the rack supports, push the rack back (past the
stop-locks) and lower it into position. Push the rack all
the way in.
Post
Rack Support
If flat racks are difficult to slide and/or remove, place
some cooking oil on a soft cloth or paper towel and rub
onto the sides of the rack and each rack support.
CAUTION: Use caution when removing a rack from lowest position as door may be hot.
CAUTION:
Never place cooking utensils, aluminum foil, pizza or baking stones, or any other
items on the oven floor. There is a heating element beneath the oven floor. Placing items on the oven floor
may cause the oven to overheat, resulting in damage to the oven and risk of damage or fire to cabinets.
Aluminum Foil
Do not use aluminum foil to line oven bottoms. The foil will trap heat below and upset the performance of the
oven. Foil can melt and permanently damage the oven bottom. Damage from improper use of aluminum foil is not
covered by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use
more foil than necessary and never entirely cover an oven rack with aluminum foil. Keep foil at least 1-1/2” from
oven walls to prevent poor heat circulation.
Cookware
Cookware Guidelines
The material, finish, and size of cookware affect baking
performance.
Dark, coated and dull pans absorb heat more readily
than light, shiny pans. Pans that absorb heat more
readily can result in a browner, crisper, and thicker crust.
If using dark and coated cookware check food earlier
than minimum cook time. If undesirable results are
obtained with this type of cookware consider reducing
oven temperature by 25º F next time.
Shiny pans can produce more evenly cooked baked
goods such as cakes and cookies.
Glass and ceramic pans heat slowly but retain heat well.
These types of pans work well for dishes such as pies
and custards.
Air insulated pans heat slowly and can reduce bottom
browning.
Keep cookware clean to promote even heating.
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Your new oven has a variety of cooking modes to help you get the best results. These modes are described
below. Refer to the Cooking Guide section for recommendations for specific foods. Remember, your new oven
may perform differently than the oven it is replacing.
Baking and Roasting Modes
Select a mode for baking and roasting based on the
type and quantity of food you are preparing. When
preparing baked goods such as cakes, cookies, and
pastries always preheat the oven first. Follow recipe
recommendations for food placement. If no guidelines
are provided, center food in the oven.
Traditional Bake
The traditional bake mode is intended for single rack
cooking. This mode uses heat primarily from the lower
element but also from the upper element to cook
food. To use this mode, press the Bake pad, enter
a temperature, and then press Start. Preheating is
generally recommended when using this mode.
Convection Bake 1 Rack
The Convection Bake 1 Rack mode is intended for
single rack cooking. This mode uses heat from the
lower element and also the upper and rear elements,
along with air movement from the convection fan to
enhance evenness. Your oven is equipped with Auto
Recipe Conversion, so it is not necessary to convert
the temperature when using this mode. To use this
mode press the Convection Bake (1 Rack/Multi) pad,
enter a temperature, and then press Start. Preheating
is generally recommended when using this mode.
Convection Bake Multi Rack
The Convection Bake Multi Rack mode is intended
for baking on multiple racks at the same time. This
mode uses heat primarily from the rear element but
also heat from the upper and lower elements, along
with air movement from the convection fan to enhance
cooking evenness. Your oven is equipped with Auto
Recipe Conversion, so it is not necessary to convert
the temperature when using this mode. Baking time
might be slightly longer for multiple racks than what
would be expected for a single rack. To use this mode
press the Convection Bake (1 Rack/Multi) Multi Rack
pad twice, enter a temperature, and then press Start.
Always preheat when using this mode.
Convection Roast
The Convection Roast mode is intended for roasting
whole cuts of meat on a single rack. This mode uses
heat from the lower, upper, and rear elements along
with air movement from the convection fan to improve
browning and reduce cooking time. It is not necessary
to convert temperature. Check food earlier than the
recipe suggested time when using this mode, or use the
probe. To use this mode press the Convection Roast
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pad, enter a temperature, and then press Start. It is not
necessary to preheat when using this mode.
Broiling Modes
Always broil with the door closed. The broil element in
this oven is very powerful. Monitor food closely while
broiling. Use caution when broiling on upper rack
positions as placing food closer to the broil element
increases smoking, spattering, and the possibility
of fats igniting. Broiling on rack position 6 is not
recommended.
Try broiling foods that you would normally grill. Adjust
rack positions to adjust the intensity of the heat to the
food. Place foods closer to the broil element when a
seared surface and rare interior is desired. Thicker
foods and foods that need to be cooked through should
be broiled on a rack position farther from the broiler or
by using Broil Lo.
Broil Hi
USING THE OVEN: Cooking Modes
Cooking Modes
The Traditional Broil Hi mode uses intense heat from
the upper element to sear foods. Use Broil Hi for
thinner cuts of meat and/ or foods you prefer less
done on the interior. To use this mode press the Broil
pad once and then press Start. It is not necessary to
preheat when using this mode.
Broil Lo
The Traditional Broil Lo mode uses less intense heat
from the upper element to cook food thoroughly while
also producing surface browning. Use Broil Lo for thicker
cuts of meat and/or foods that you would like cooked
all the way through. To use this mode press the Broil
pad twice and then press Start. It is not necessary to
preheat when using this mode.
Proof
Proof mode is designed for rising (fermenting and
proofing) bread doughs. Press the Proof pad and then
press Start. Cover dough well to prevent drying out.
Bread will rise more rapidly than at room temperature.
Warm
Warm mode is designed to keep hot foods hot for up to
3 hours. To use this mode, press the Warm pad then
press Start. Cover foods that need to remain moist and
do not cover foods that should be crisp. Preheating
is not required not use warm to heat cold food other
than crisping crackers, chips or dry cereal. It is also
recommended that food not be kept warm for more than
2 hours.
13
USING THE OVEN: Cooking Guide
Cooking Guide
RECOMMENDED
MODE(S)
RECOMMENDED
RACK POSITION(S)
ADDITIONAL SUGGESTIONS
Layer cakes, sheet cakes,
bundt cakes, muffins, quick
breads on a Single Rack
Traditional Bake
3
Use shiny cookware.
Layer cakes* on Multiple
Racks
Traditional Bake
2 and 4
Extension rack in higher position if used.
Ensure adequate airflow
(see illustration below).
Chiffon cakes (angel food)
Traditional Bake
1
Use shiny cookware.
Cookies, biscuits, scones on a
Single Rack
Traditional Bake
3
Use shiny cookware.
Convection Bake Multi
2 and 4
1, 3 and 5
Extension rack position 4 for 2 racks, 1 for 3
racks. Ensure adequate airflow.
Hamburgers
Broil Hi
5
Use the extension rack and use a broil pan;
move food down for more doneness/less searing. Watch food closely when broiling.
Steaks & Chops
Broil H
5
Use a broil pan; Move food down for
more doneness/less searing. Watch food
closely when broiling.
Convection Roast
2 or 3
Use a low sided pan such as a broil pan.
Preheating is not necessary.
Convection Roast
2 or 3
Use a low sided pan such as a broil pan.
Bone-in chicken breasts, legs,
thighs
Broil (any mode)
Traditional Bake
Convection Bake 1 Rack
3
If breaded or coated in sauce avoid Broil
Hi modes. Broil skin side down first.
Watch food closely when broiling.
Boneless chicken breasts
Broil Lo
Traditional Bake
Convection Bake 1 Rack
3
Move food down for more doneness/less
searing and up for greater searing/browning
when broiling.
Whole turkey
Convection Roast
1 or 2
Use a low sided pan such as a broil pan.
Turkey Breast
Convection Roast
2 or 3
Use a low sided pan such as a broil pan.
Broil Lo
5 (1/2 thick or less)
4 (>1/2 inch)
Watch food closely when broiling.
Convection Bake 1 Rack
Traditional Bake
3
Pizza, french fries, tator tots,
chicken nuggets, appetizers on
a Single Rack
Convection Bake 1 Rack
Traditional Bake
3
Use shiny cookware.
Pizza, french fries, tator tots,
chicken nuggets, appetizers on
Multiple Racks
Convection Bake Multi
2 and 4
Use shiny cookware.
FOOD TYPE
Baked Goods
Cookies, biscuits, scones on
Multiple Racks
Beef & Pork
Roasts
Poultry
Whole chicken
Fish
Casseroles
Frozen Convenience Foods
*When baking four cake layers at a time, use racks 2
and 4. Place the pans as shown so that one pan is not
directly above another.
Cook food thoroughly to help protect against food
borne illness. Minimum safe food temperature
recommendations for food safety can be found at
www.IsItDoneYet.gov. Make sure to use a food
thermometer to take food temperatures.
14
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CARE AND CLEANING
Care and Cleaning
Be sure electrical power is off and all surfaces are cool before cleaning any part of the oven.
Control Panel
It’s a good idea to wipe the control panel after each use.
Clean with mild soap and water or vinegar and water,
rinse with clean water and polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers,
plastic scouring pads or oven cleaners on the control
panel—they will damage the finish.
Oven Exterior
Do not use oven cleaners, abrasive cleansers, strong
liquid cleansers, steel wool, plastic scouring pads, or
cleaning powders on the interior or exterior of the oven.
Clean with a mild soap and water or vinegar and water
solution. Rinse with clean water and dry with a soft cloth.
When cleaning surfaces, make sure that they are at
room temperature and not in direct sunlight.
If stain on the door vent trim is persistent, use a mild
abrasive cleaner and a sponge-scrubber for best results.
Spillage of marinades, fruit juices, tomato sauces and
basting liquids containing acids may cause discoloration
and should be wiped up immediately. Let hot surfaces
cool, then clean and rinse.
Stainless Steel Surfaces (on some models)
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy
water or a stainless steel cleaner or polish. Always wipe
the surface in the direction of the grain. Follow the cleaner
instructions for cleaning the stainless steel surface.
To inquire about purchasing cleaning products including
stainless steel appliance cleaner or polish, read the
Assistance and Accessories section at the beginning of
this manual.
Oven Interior
The interior of your new oven can be cleaned manually
or by using the Steam Clean or Self Clean modes.
Spillage of marinades, fruit juices, tomato sauces and
basting liquids containing acids may cause discoloration
and should be wiped up immediately. Let hot surfaces
cool, then clean and rinse.
Manual Cleaning
Do not use oven cleaners, abrasive cleaners, strong
liquid cleansers, steel wool, scouring pads, or cleaning
powders on the interior of the oven. Clean with a mild
soap and water or vinegar and water solution. Rinse with
clean water and dry with a soft cloth. When cleaning
surfaces, make sure that they are at room temperature
and not in direct sunlight.
Steam Clean Mode
Steam clean is intended to clean small spills using water
and a lower cleaning temperature than Self-Clean.
To use the Steam Clean feature, wipe grease and soils
from the oven. Pour one cup of water into the bottom of
the oven. Close the door. Press the Clean pad twice
and then press Start. The oven door will lock. You can
not open the door during the 30 minute steam clean as
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this will decrease the steam clean performance. At the
end of the steam clean cycle the door will unlock. Wipe
out any excess water and any remaining dirt.
Self Clean Mode
Read Self-Cleaning Oven Safety Instructions at the
beginning of this manual before using Self Clean Mode.
Self clean uses very high temperatures to clean the oven
interior. The oven door will lock when using this feature.
Before operating the self clean cycle, wipe up grease and
soils from the oven. Remove all items from the oven other
than enameled (dark color) racks. Shiny or silver racks,
the meat probe, and any cookware or other items should
all be removed from the oven before initiating a self-clean
cycle. Close the door. Press the Clean pad once and a
default self-clean time is displayed. The clean time can
be changed to any time between 3:00 and 5:00 hours
by using the number pads to enter a different time and
pressing Start. If you wish to use the default time, press
the Start pad immediately after pressing the Clean pad.
The oven will turn off automatically when the self clean
cycle is complete. The door will stay locked until the oven
has cooled down. After the oven has cooled down wipe
any ash out of the oven.
15
CARE AND CLEANING: Oven Racks
Oven Racks
The racks that were provided with your oven (dark
enameled racks, not shiny) may remain in the oven
during the self-cleaning cycle without being damaged.
To manually clean racks, use warm, soapy water. Make
sure not to wash the rack slides on an extension rack.
If racks become more difficult to remove from the oven,
put some vegetable oil on a soft cloth or paper towel
and rub onto the oven rack supports. Do not wipe the
oil on an extension rack slide.
Periodically, after several self-clean cycles, the
extension rack slides may need to be lubricated using
the graphite lubricant shipped with your wall oven. To
order additional graphite lubricant read the Assistance
and Accessories sections at the beginning of this
manual.
1. Remove extension rack from the oven. See the
Extension Oven Racks section.
2. Fully extend the rack on a table or countertop.
Newspaper may be placed underneath the rack for
easy clean up.
3. If there is debris in the slide tracks, wipe it away
using a paper towel. NOTE: Any graphite lubricant
wiped away must be replaced.
4. Shake the graphite lubricant before opening it.
Starting with left slide mechanism of the rack,
place four (4) small drops of lubricant on the two
(2) bottom tracks of the slide close to the bearing
carriers.
5. Repeat for the right slide mechanism of the rack.
6. Open and close the rack several times to distribute
the lubricant.
7. Replace the cap on the lubricant and shake it again.
Turn the rack over and repeat steps 3, 4, 5 and 6.
8. Close the rack, turn rack right-side-up and place in
the oven. See the Extension Oven Racks section.
9. Repeat above steps for each rack.
NOTE: Do not spray with cooking spray or other
lubricant sprays.
16
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Oven Light Replacement
WARNING
SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the electrical
power to the oven at the main fuse or circuit breaker panel. Failure to do so may result in
electric shock or burn.
CAUTION
BURN HAZARD: The glass cover and bulb should be removed when cool. Touching hot
glass with bare hands or a damp cloth can cause burns.
1. Disconnect power at the main fuse or circuit breaker
panel.
2. Remove oven racks.
3. Slide a flat blade screwdriver between the housing
and the glass light cover.
4. Support the glass light cover with two fingers to
prevent the cover from falling to the bottom of the
oven. Be careful not to chip the oven coating.
5. Gently twist the screwdriver blade to loosen the glass
light cover.
6. Remove the glass light cover.
7. Remove the bulb by firmly grasping and sliding the
bulb straight out until the two prongs have cleared the
ceramic holder.
8. Do not touch the glass of the new replacement bulb
with your fingers. It will cause the bulb to fail when it
lights. Grasp the replacement bulb with a clean towel
or facial tissue with the prongs facing down. Align the
two prongs in the ceramic holder, pressing gently until
the bulb is securely in the ceramic socket.
9. Slide the protective lens into the holder and push until
the clips snap into the housing.
10.Reconnect power.
CARE AND CLEANING: Maintenance
Maintenance
Lift-Off Oven Door
The door is very heavy. Be careful when removing and lifting the door.
Do not lift the door by the handle.
To remove the door:
1. Fully open the door.
2. Pull the hinge locks down toward the door frame, to
the unlocked position. A tool, such as a small flatblade screwdriver, may be required.
3. Firmly grasp both sides of the door at the top.
4. Close door to the door removal position. The door
should be open approximately 3" with no obstruction
above the door.
5. Lift door up and out until both hinge arms are clear of
the slots.
To replace the door:
1. Firmly grasp both sides of the door at the top.
2. Starting on the left side, with the door at the same
angle as the removal position, seat the indentation of
the hinge arm into the bottom edge of the hinge slot.
The notch in the hinge arm must be fully seated into
the bottom of the slot. Repeat for right side.
3. Fully open the door. If the door will not fully open, the
indentation is not seated correctly in the bottom edge
of the slot.
4. Push the hinge locks up against the front frame of the
oven cavity, to the locked position.
5. Close the oven door.
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Slot
Hinge lock
Pull hinge locks down to unlock
Removal position
Bottom
edge of
slot
Hinge
arm
Hinge
lock
Hinge arm
Indentation
Push hinge locks up to lock
17
TROUBLESHOOTING TIPS
Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe
times and temperatures carefully. If you still
think your new oven is too hot or too cold,
you can adjust the temperature yourself
to meet your specific cooking preference.
NOTE: This adjustment affects Bake,
Convection Bake 1 Rack and Convection
Bake Multi temperatures; it will not affect
Convection Roast, Broil, or Clean.
Food does not bake
properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is not
level.
See the Cooking Modes section and Cooking
Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Special Features section.
Ingredient substitution
Substituting ingredients can change the
recipe outcome.
Oven controls improperly set.
Make sure you select the appropriate broil
mode.
Improper rack position being used.
See Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.
Make sure cookware is cool.
Cookware not suited for broiling.
Use a pan specifically designed for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and
slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be
low.
Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the Using the Oven section.
Oven is in Sabbath Mode.
Verify, that the oven is not in Sabbath Mode.
See the Special Features section.
“Crackling” or
“popping” sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain
a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling,
convection, and self-clean cycles.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Food does not broil
properly
18
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Problem
Possible Cause
What To Do
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not selfclean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease.
Press the Cancel/Off pad. Open the windows to rid
the room of smoke. Wait until the LOCKED light goes
off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not
open after a clean
cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after
a clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
"LOCK DOOR"
flashes in the
display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
LOCKED light is on
when you want to
cook
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number
or letter” flash in
the display
You have a function error code.
Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats.
Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Special Features section.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode.
See the Special Features section.
Power outage,
clock flashes
Power outage or surge
Reset the clock. If the oven was in use, you must
reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily”
odor emitting from
the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section.
Strong odor
An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used.
This is temporary and will go away after several uses
or a self-clean cycle.
Fan noise
A cooling fan may automatically turn
on.
This is normal. The cooling fan will turn on to cool
internal parts. It may run for up to 1-1/2 hours after the
oven is turned off.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
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TROUBLESHOOTING TIPS
Troubleshooting tips ... Before you call for service
19
TROUBLESHOOTING TIPS
20
Troubleshooting tips ... Before you call for service
Problem
Possible Cause
What To Do
Sometimes the
oven takes longer to
preheat to the same
temperature
Cookware or food in oven
The cookware or food in the oven will cause the oven
to take longer to preheat. Remove items to reduce
preheat time.
Number of racks in oven
Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Different cooking modes
The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others (i.e.
convection bake multi).
Router issues, no wireless signal, etc.
For assistance with oven wireless network
connectivity, please call 1-800-220-6899.
Oven will not work
remotely
Oven is not connected.
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