Toshiba Strata VIe User Guide-1

Handset
\
Speaker
Dial Pad
\
H
Ringing
Volume
Control
d
Speaker
Volume
Control
Modular
Cqrd
SPKR
COW
HOLD
- Intercom Key
WT)
I=
-\-r-
\
’ Hold Key
‘Conference
Key
Single-Line Electronic Key Telephone (EKT)
Handset
Ringing
Volume
Headset
Connector
1
Speaker\
Dial Pad
\
Modular
Cord
Speaker
Volume
Control
FIExii31e
K e! IS
MIC
I
@4
Speaker On/Off Key
Conference Key i-fold
\
Microphone
. Intercom
Key
Feature & Function
LEDs
\ Microphone
Key
IO-key - Electronic Key Telephone (EKT)
Handset
\
Ringing
Volume
, Control
Headset
Connector
11)
I
Speaker \
\
Modular
-.e-s-- Speaker
Volume
Control
=
=
=
=
Z
=
=
=
=
ZZ=
=
=
-.
Flexible
Keys
1
\
1
g
-Feature & Function
LEDs
* Intercom Key
Speaker
On/Off W \ conf&ence
hold
Kb Microphone
MJcrophone
W
20-key - Electronic Key Telephone (E KT)
P-TOSHIBA
TABLE OF CONTENTS
GENERAL
INFORMATION . . . . . . . . . . . . . . . . . . . . . . .
Single-Line EKT Information. . . . . . . . . . . . . . . . . . . . .
Key Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.I
.I
.2
.4
.6
AUTOMATIC
DIALING. . . . . . . . . . . . . . . . . . . . . . . . . .
.6
Automatic
Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . .
.7
Automatic Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . .
.7
Repeat Last Number Dialed. . . . . . . . . . . . . . . . . . . . . .
.8
Saved Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . .
.9
Telephone Number Storage. . . . . . . . . . . . . . . . . . . . . .
IO
* and #Tone Dialing. . . . . . . . . . . . . . . . . . . . . . . . . .
.I1
CALL FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Automatic Callback (Intercom) . . . . . . . . . . . . . . . . . . .
1.1
Automatic Off-Hook Selection. . . . . . . . . . . . . . . . . . . .
.I2
Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.I2
Call Pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.I5
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.I5
Group Listening .-. . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Handsfree Answerback. . . . . . . . . . . . . . . . . . . . . . . . .
16
Handsfree Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . .
16
Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
On-Hook
Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1B
Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
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Speakerphone.
.29
Tone Signalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.21
Trunk
Queuing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.22
CALL HOLD and TRANSFER . . . . . . . . . . . . . . . . . . . .
.22
Call Holding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Call Transfer with Camp-on. . . . . . . . . . . . . . . . . . . . . . .
.26
Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.26
Night Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
M E S S A G E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7
.27
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.27
Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Station-to Station Message Waiting with LCD . . . . . . . . . . 28
.29
MISCELLANEOUS FEATURES . . . . . . . . . . . . . . . . . . .
.29
Account Code Recording . . . . . . . . . . . . . . . . . . . . . .
A l a r m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
0
.30
Background Music (BGM). . . . . . . . . . . . . . . . . . . . . .
.30
Direct Station Selection . . . . . . . . . . . . . . . . . . . . . . .
.30
Door Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.31
Door Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.31
Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Privacy/Non-Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Station Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Tone/Pulse Sending. . . . . . . . . . . . . . . . . . . . . . . . . . .
LIQUID
CRYSTAL DISPLAY . . . . . . . . . . . . . . . . . . . . .
.34
TOSHIBA
GENERAL INFORMATION
Your Electronic Key Telephone (EKT) has been
designed to provide easy access to the wide range of
features offered by your telephone system. The EKT
is equipped with a dial pad, 4, 14 or 24 feature keys,
a speaker with volume control, and a handset.
All the feature keys are plainly marked as to their
purpose. Four keys have fixed assignments: m
m *, m , and m . The remaining 10” or 20’
keys are assigned flexibly as [9 keys, or as access keys
for the various features.
The voice and ring tone volume levels on the EKT
are controlled by separate volume controls located on
the right side of the telephone. The lower control
adjusts speaker volume for dial tone and voice level;
the upper control adjusts ring tone and voice announcement volume.
“Not available on single-line EKT.
SINGLE-LINE EKT INFORMATION
Your single-line EKT is equipped with a blank singleline key/LED that functions as both an intercom (INT)
and CO line key/LED.
Features are accessed through the use of dial codes
listed in this guide. To access the features that are
allowed using the single-line EKT, a dial code must
be used instead of a feature key. A dial code must
be available to allow the feature to function. For
example, the Automatic Callback (ACB) feature is
allowed due to the dial code 1 , while the Do Not
Disturb (DND) feature is not allowed.
(continued)
TosH’=AGENERAL INFORIMATION (continued)
SINGLE-LINE EKT INFORMATION (cont.)
The following features cannot be used with a singleline EKT:
l Automatic Dialing Keys
l Do Not Disturb
l
Two-CO Line Conferencing
The single-line EKT is a non-speakerphone model
that allows handsfree monitoring but not handsfree
answerback. Also, the second modular headset connector is not available for headset or external interface
operation.
KEY DESCRIPTIONS
ALARM KEY m
A station lo-only programmable option that causes a
signal if connected to an alarm mechanism.
AUTOMATIC CALLBACK KEY I;T9
Recalls a busy or DND station on intercom as soon as
that station becomes idle.
‘\ ~ AUTOMATIC DIALING KEYS m
a; d Provide single-key automatic dialing
numbers.
of
telephone
CALL FORWARD KEY m
Routes all calls on intercom to another station.
$C
‘“+ CALL PICK-UP KEYS m
Allow CO or intercom callsto be picked up from another
/2\
i /station.
v,
-CENTRAL OFFICE LINE KEY m
Accesses an outside line.
CONFERENCE KEY m
Sets up conference calls and also used to transfer calls.
2
GENERAL INFORMATION (continued)
KEY DESCRIPTIONS (cont.)
DIRECT STATION SELECTION KEYS w
Cause a selected EKT to ring by pressing an assigned
key; a maximum of two DSS keys may be assigned per
EKT.
Pi
+-+ DO NOT DISTURB KEY m
\ Locks the individual EKT in or out of the Do Not
Disturb mode.
DOOR LOCK KEY m
Controls a door lock mechanism.
HOLD KEY m
Holds outside calls.
INTERCOM KEY m
Accesses an intercom line.
-%; MESSAGE WAITING/FLASH KEY m
/- MW: Indicates a message is waiting. FL: Disconnects
and recalls dial tone on a CO line, or is used to access
PBX features.
MICROPHONE KEY m
Cuts off the microphone for private conversation.
MICROPHONE CUTOFF KEY m
Allows a station to turn its microphone off/on while
idle.
NIGHT TRANSFER &j
Controls the system’s CO line ringing pattern; takes the
place of the DND key on the operator’s station.
PAUSE KEY m
Applies a pause after the CO line access code in automatic dialing telephone numbers behind a PBX.
(continued)
GENERAL INFORMATION (continued)
KEY DESCRIPTIONS (cont.)
PRIVACY/NON-PRIVACY KEY m
Allows selection of CO line privacy in a non-private
REDIAL KEY m
Redials the last telephone number dialed.
REPERTORY KEY M
Saves telephone number during conversation and automatically redials that number when key is depressed
in the idle state.
SPEAKER KEY m
Turns the speaker ON/OFF.
TONE KEY n;m;l
Changes the outpulsing of the CO line in use from
DTMF tone to rotary pulse and back.
LED INDICATIONS
A steady, double flash rate (2 seconds on - %-sec. off
- l/s-sec. on -l/s-sec. off) indicates the CO line presently
in use at the EKT that originated the call. Other stations’ LEDs are on steady for that line.
I-CALLED:
A pulsating on/off flash rate (IO impulses per second
(IPS) for 1 sec. on and 1 sec. off) appears on the INT
LED at the EKT that is being called.
GENERAL INFORMATION (continued)
LED INDICATIONS (cont.)
I-HOLD:
A fast (4 IPS) flash rate 1%sec. on - %sec. off) indicates the CO line placed on hold at the EKT. The
LEDs of the CO line on hold flash at a medium rate
(%-sec. on - ‘A-sec. off) at the other stations.
EXCLUSIVE HOLD:
A very fast flash rate (10 IPS) indicates the CO line is
placed on Exclusive Hold.
HOLD RECALL:
A quick flash rate matching the tones (2 IPS for 1 sec.
- 10 IPS for 1 sec.) reminds a station which line has
been on hold for the programmed period of time.
CONFERENCE:
A very fast flash rate (10 IPS) indicates the CO line
presently in the Conference mode. Other stations’
LEDs also show same indication for that line.
CO INCOMING CALL:
A slow flash rate (%-sec. on - %-sec. off) indicates the
CO/PBX line on which the call is coming in.
TOSHIBA
AUTOMATIC DIALING
AUTOMATIC DIALING
TO CALL AN AUTOMATIC DIALING NUMBER
1) Lift the handset.
2) Depress any available (9 line key.
l
Listen for dial tone.
3) Depress the m (or the p ) key.
4) Dial the 2-digit automatic dialing code for the
desired telephone number.
@Your system will automatically dial the number
for you.
5) Hang up when the call is completed.
TO CHAIN DIAL AUTOMATICALLY
Dials two or more automatic dialing numbers during
one call.
1) Lift the handset.
2) Depress any available m line key.
l
Listen for dial tone.
3) Depress the m (or the a ) key.
4) Dial the 2-digit automatic dialing code for the first
telephone number to be dialed.
5) Depress the m (or the i ) key.
6) Dial the 2-digit automatic dialing code for the
second telephone number to be dialed.*
7 ) Repeat the above steps for each subsequent number
to be dialed.
l Your system will automatically dial the number
for you.
8) Hang up when the call is completed.
“Only the first number dialed during the chain
dial will be repeated by the Repeat Last
Number Dialed feature.
6
AUTOMATIC DIALING (continued)
AUTOMATIC DIALING KEYS
PROGRAMMABLE OPTION
After accessing a CO line, automatic dialing for
telephone number storage and use is available by depressing the m key instead of a 2-digit access code.
Each m key stores one telephone number (up to
16 digits).
TO STORE A TELEPHONE NUMBER*
1) Do not lift the handset.
2) Depress the i (or m ) and 1 (or m ) keys,
respectively.
3) Depress the m key you wish to use.
4) Dial the telephone number to be stored (16 digits
maximum).**
5) Depress the m (or m ) key to record the number in memory.
6) Repeat the above steps for each m key.
*Repeat this procedure to replace the stored telephone
numbers with new ones.
““It may be necessary to insert a pause after the trunk
access code to allow for dial tone delay. If so, depress
the m (or m ) key after entering the PBX
access code.
REPEAT LAST NUMBER DIALED
PROGRAMMABLE OPTION
This feature enables you to automatically redial
the last number called by pressing the m key,
which also serves the same function as the 1 key.
(continued)
AUTOMATIC DIALING (continued)
REPEAT LAST NUMBER DIALED (cont.)
TO REDIAL LAST NUMBER CALLED
1) Lift the handset.
2) Depress any available CO line key.
l Listen for dial tone.
3) Depress the m (or the 1 ) key.
oThe last telephone number you dialed will automatically be redialed.
4) Hang up when the call is completed.
SAVED NUMBER REDIAL
PROGRAMMABLE OPTION
This feature enables you to store a dialed telephone
number and later redial that number by pressing a
single key.
TO SAVE A TELEPHONE NUMBER
1) Lift the handset.
2) Dial the desired telephone number.
3) Depress the w key.
l The telephone number is saved for future use.
TO DIAL A SAVED TELEPHONE NUMBER
1) Lift the handset.
2) Depress any available CO line key.
3) Depress the m key.
l Saved number will be automatically dialed.
‘TOSHIBAI,m
AUTOMATIC DIALING (continued)
TELEPHONE NUMBER STORAGE
TO STORE A TELEPHONE NUMBER IN SYSTEM
AUTOMATIC DIALING MEMORY*
Automatic dialing telephone numbers can be stored
the system memory by station 10 only.
Do not lift the handset.
Depress the 1 and i keys, respectively.
Dial a 2-digit automatic dialing code.
l System codes run consecutively from 60 through
99.
4) Dial the telephone number to be stored (16 digits
maximum).**
5) Depress the B key to record the number in memory.
6) Repeat the above steps with every number to be
stored (up to the maximum of 40).
7) Write down the address codes and telephone numbers for future reference.
in
1)
2)
3)
TO STORE A TELEPHONE NUMBER IN STATION
AUTOMATIC DIALING MEMORY*
Automatic dialing telephone numbers can be stored
by each station.
1) Do not lift the handset.
2) Depress the 1 and fl keys, respectively.
3) Dial a 2-digit automatic dialing code.
l Station codes run consecutively from 10 through
49.
Dial
the telephone number to be stored (16 digits
4)
maximum).**
5 ) Depress the a key to record the number in memory.
6) Repeat the above steps with every number to be
stored (up to the maximum of 40).
Write down the address codes and telephone numbers for future reference.
(continued)
I-TOSHIBA-
r
AUTOMATIC DIALING (continued)
TELEPHONE NUMBER STORAGE (cont.)
*Repeat this procedure to replace the stored telephone
numbers with new ones. Entering an automatic dialing
code that has already been used will replace the current
telephone number with any new one entered.
““It may be necessary to insert a pause after the trunk
access code to allow for dial tone delay. If so, depress
the m (or m ) key after entering the PBX
access code.
* AND # TONE DIALING
When the * or # tones must be output (for computer input service or other use), the Automatic Dialing
feature must be disabled to permit manual dialing of
the n and 1 keys. (Applicable only if w and m
keys are not programmed.)
TO OUTPUT * AND # TONES
1) Lift the handset.
2) Depress any available m line key.
3) Dial any desired directory number.
4) To disable the Automatic Dialing feature, thereby
permitting the * and # tones to be output manually, press the 4 key and then the i key.
NOTE:
Only manual dialing will be possible; the special * and
# tones as well as digits 0 ‘L 9 will be output as
dialed. The Automatic Dialing feature will be restored
when the EKT is hung up or placed on hold.
7
CALL FUNCTIONS
AUTOMATIC CALLBACK (INTERCOM)
TO USE AUTOMATIC CALLBACK
After reaching a busy or DND station on an intercom
call, you may:
1A) Dial 1 or 1 for Override (see OVERRIDE).
1 B) Depress the m *key’;; dial n to set Automatic
Callback.
l
Busy tone will stop.
l You will hear dial tone for 2 sec. and then busy
tone again.
2) Goon-hook. You may make other calls while waiting
for the called station to become available.
3) When the called station becomes idle:
l
Your telephone will ring at a fast rate.
4) Answer the call within 9 sec. to prevent the callback
from being cancelled.
l
You will hear a single tone.
5) Proceed to voice announcement.
6) Proceed with the conversation.
NOTES:
1. You may cancel the request anytime prior to the
callback by depressing the m ke y and dialing 0 m.
2. If after answering a callback, you hear a busy tone,
it means the called party has already received or
originated another call. Your request is not cancelled.
You will be called again the next time the station
becomes idle.
AUTOMATIC OFF-HOOK SELECTION
PROGRAMMABLE OPTION
Allows Automatic Off-Hook Selection of either an
intercom (INT) or a CO line.
TO MAKE A CALL
1) Lift the handset
l
You will be connected to the option programmed.
NOTE:
If you hear silence after going off-hook, you must
depress the m key or a m line key before making a
ToSH’=ACALL FUNCTIONS (continued)
CALL FORWARD
PROGRAMMABLE OPTION
Allowed intercom only(all
calls will be forwarded).
TO SET A CALL FORWARD
1) Depress the m key.
l CFD LED flashes.
2) Dial the station number to which calls are to be
forwarded.
3) Depress them key.
l CFD LED on steady.
l Calls will be forwarded to stored station number.
TO CANCEL A CALL FORWARD
1) Depress the m key.
l CFD LED goes off.
CALL PICK-UP
TOANSWERACALLTHATISPAGINGOR RINGING
1) Lift the handset.
2 ) DepressthemkeyanddialaIordepressthem
iI= Any CO line ringing
CALL FUNCTIONS (continued)
CONFERENCE CALLS
TO CONFERENCE UP TO THREE STATIONS AND
TWO CO LINES, OR FOUR STATIONS AND ONE
CO LINE
Establish a one-CO line call. a
TO ADD A SECOND CO LINE
.
1) Depress the m key.
l
You will hear intercom dial tone.
o The CO LED will flash at the conference rate.
l
The INT LED will flash at the l-use rate.
2) Select a second CO line and dial the next telephone
number.
3) Depress the m key after the party answers.*
l CO LEDs will flash at the l-use rate.
l
All parties will be conferenced.
“If you receive a busy tone or no answer, return to the
original connection by depressing the original (9
line key.
TO ADD ANOTHER STATION
1) Depress the m key.
l
You will hear intercom dial tone.
l The CO LED will flash at the conference rate.
l The INT LED will flash at the l-use rate.
2) Dial the number of the other station.
3) Depress the m key after the party answers.*
l
CO LED(s) will flash at the l-use rate.
l
All parties will be conferenced.
Repeat
to add another party:
4)
o Three stations/two CO lines maximum.
l
Four stations/one CO line maximum.
5) Hang up when conference call is completed.
“If you receive a busy tone or a no answer, return to
the original connection by depressing the m key.
(continued)
-ToSH’6ACALL FUNCTIONS (continued)
CONFERENCE CALLS
(cont.)
TO CONFERENCE UP TO FOUR STATIONS ON
ONE INTERCOM LINE
1) Establish a two-station intercom call.
2) Depress them key.
l
You will hear intercom dial tone.
l The INT LED will flash at the conference rate.
3) Dial the third station’s number.
4) Depress them key after the party answers.*
l INT LED will flash at the l-use rate.
l
All parties will be conferenced.
5) Repeat to add a fourth station.
*NOTES:
1 . If you receive a busy tone or no answer, return to
the original connection by depressing the m key.
2. The new station will not be conferenced unless the
user lifts the handset or depresses the m key.
YTOSHIBA
CALL FUNCTIONS (continued)
DO NOT DISTURB
This feature allows you to prevent incoming calls
from accessing your station. You can still make outgoing calls.
TO USE DO NOT DISTURB MODE
Depress the m key.
l DND LED will light steady.
TO RELEASE THE DO NOT DISTURB MODE
Depress the m key.
l DND LED goes off.
GROUP LISTENING
This feature allows all persons present to hear the
distant party’s responses.
With the handset off-hook, depress and hold the
m key.
l SPKR LED lights and the distant party’s voice is
heard via the EKT’s speaker (handset is off-hook
but inoperative).
When local response is required:
Release the m key.
l SPKR LED goes off.
l EKT speaker is silenced.
l
Handset is activated.
Repeat the procedure as required.
CALL FUNCTIONS (continued)
HANDSFREE ANSWERBACK
TO RECEIVE AN INTERCOM CALL (HANDSFREE)
1) You will hear a single long tone, followed by the
caller’s voice.
l
The INT LED will flash at the l-called rate.
2) Leave the handset on-hook.
3) To assure a private conversation, depress the w
key.
0 The INT LED will flash at the l-use rate.
4) Speak at a normal voice level in the direction of
the telephone.
5) If you depressed the m key earlier, depress the
m key when the call is completed.
HANDSFREE MONITORING
Calls placed on hold by the distant party may be
monitored “handsfree.”
1) Depress and hold the m key.
2) Place the handset on-hook.
3) Release the m key.
l Sounds from the distant party will be heard via
the EKT’s speaker.
4) Lift the handset to continue the conversation when
the distant party returns.
INTERCOM CALLS
TO MAKE AN INTERCOM CALL
1) Lift the handset.
2) Depress the m key.*
l
You will hear intercom dial tone.
l
INT LED will flash at the l-use rate.
3) Dial the desired station number.
l
You will hear a single ring tone.
16
CALL FUNCTIONS (continued)
INTERCOM CALLS (cont.)
4) Speak when the ring tone ends.
5) Hang up when the call is completed.
“See also Automatic Off-Hook Selection (using singleline EKT).
Tone signalling can be accomplished by dialing 0 after
the station number.
TO RECEIVE AN INTERCOM CALL
1) You will hear a single long tone, followed by the
caller’s voice.
l
The INT LED will flash at the l-called rate.
2) Lift the handset.
l INT LED will flash at the l-use rate.
3) Hang up when the call is completed.
ON-HOOK DIALING
(Handsfree model only- see Speakerphone for speakerphone E KTs)
TO MAKE AN OUTSIDE CALL
1) Leave the handset on-hook.
2) Depress any available 19 line key and listen for
dial tone.
l
CO LED will flash at the l-use rate.
3) Dial the desired telephone number.
4) Lift the handset when the distant party answers.*
5) Hang up when the call is completed.
TO MAKE AN INTERCOM CALL
1) Leave the handset on-hook.
2) Depress the m key.
l
INT LED will flash at the l-use rate.
3) Dial the desired station number.
l
You will hear a single ring tone.*
(contimm
F-TOSHIBA
CALL FUNCTIONS (continued)
ON-HOOK DIALING (cont.)
4)
5)
Lift the handset to converse.
Hang up when the call is completed.
“If busy tone is heard, depress the m
disconnect.
key to
OUTSIDE CALLS
TO MAKE AN OUTSIDE CALL
1) Lift the handset.
2) Depress any available m line key.*
l
Listen for dial tone.
l
CO line LED will flash at the l-use rate.
3) Dial the desired telephone number.
4) Hang up when the call is completed.
*See also Trunk Queuing andAutomatic Off-Hook Selection (using single-line EKT).
TO RECEIVE AN INCOMING CALL
1) You will hear a ringing tone.
l The CO line LED will be flashing at the CO
incoming rate.
2) Lift the handset.
l
CO line LED will flash at the l-use rate.
3) Hang up when the call is completed.
SPEAKERPHONE
TO MAKE AN OUTSIDE CALL (ON-HOOK DIALING)
1) Leave the handset on-hook.
2) Depress any available m line key.
l
Listen for dial tone.
l
CO LED will flash at the l-use rate.
3) Dial the desired telephone number.
4) Speak at a normal voice level in the direction of
the telephone.
5) Depress the m key when the call is completed.
(continued)
18
CALL FUNCTIONS (continued)
SPEAKERPHONE (cont.)
TO RECEIVE AN INCOMING CALL
1) You will hear a ringing tone.
2) Leave the handset on-hook.
3) Depress the key of the CO line that is flashing at
the CO incoming rate.
l
CO LED will flash at the l-use rate.
4) Speak at a normal voice level in the direction of
the telephone.
5) Depress the m key when the call is completed.
TO MAKE AN INTERCOM CALL (ON-HOOK DIALING)
1) Leave the handset on-hook.
2) Depress the m key.
l
Listen for intercom dial tone.
l INT LED will flash at the l-use rate.
3) Dial the desired station number.
l
You will hear a single ring tone.
4) Speak at a normal voice level in the direction of
the telephone.
5) Depress the m key when the call is completed.
MICROPHONE CONTROL
The m key cuts off the speakerphone’s microphone for private conversations. The MIC LED indicates
the status of the microphone:
LED
ON
MICROPHONE
ON
OFF
OFF
The m key can function in one of two modes.
Your EKT is equipped with the mode that is checked:
0 Momentary-The microphone and accompanying
LED are always ON when the speakerphone is
activated unless the m key is depressed. The
MIC LED and microphone will be OFF while the
m key is depressed and return to ON when the
key is released.
(continued)
A
p-TOSHIBA.-q
CALL FUNCTIONS (continued)
SPEAKERPHONE (cont.)
0 Push-on/Push-off-The microphone and accompanying LED are OFF during on-hook dialing and
ON at all other times while the speakerphone is
activated. They can be switched OFF/ON or vice
versa by a momentary depression of the m
key. They will then remain in the same state until
the m key is depressed again or the call is
terminated.
NOTES:
1 . To change from Speakerphone to handset:
l
Lift handset.
2. To change from handset to Speakerphone:
l Depress and hold the m key.
l
Return handset on-hook.
l Release the m key.
See also Station Security ( m key).
TONE SIGNALLING
PROGRAMMABLE
OPTION
This feature provides ringing on incoming intercom
calls when voice announcing is not activated.
TO MAKE A TONE SIGNAL CALL
1) Call another station via intercom.
l
The called party hears ringing while you hear
ringback tone until the call is answered.
2) Speak to the party when the call is answered.
To make a voice call, dial fl after the station number.
TO ANSWER A TONE SIGNAL CALL
1) Lift handset or depress the m key (handsfree
answerback is inoperative).
2) Hang up when the call is completed.
P-TOSHIBA
CALL FUNCTIONS (continued)
TRUNK QUEUING
This feature provides a means for station users to be
placed in a waiting queue for a busy outgoing trunk
group, and to be called back when a trunk in the group
is available.
TO USE TRUNK QUEUING
1) Lift the handset.
2) Depress the m key.
l
You will hear intercom dial tone.
l
INT LED will flash at the l-use rate.
3) Dial the desired trunk group access code (or dial 61’
and the CO line number) :
4A) If there is an idle trunk, you will be connected and
can dial the desired telephone number.
l
You will hear CO dial tone.
l
CO LED will flash at the l-use rate.
l INT LED goes off.
4B) If all trunks are busy, you will hear busy tone.
5) Depress the m key or dial B to set Automatic
Callback.
l Busy tone will stop, you will hear dial tone for 2
sec. and then busy tone again.
l You may go on-hook or make other calls while
waiting for a trunk to become available.*
6) When a trunk becomes idle:
l
Your telephone will ring at a fast rate.
l
The CO LED will flash at the l-called rate.
7) Lift the handset within 6 sec. to prevent the callback from being cancelled.
l
You will hear CO dial tone.**
l
The CO LED will flash at the l-use rate.
8) Dial the desired telephone number.
9) Hang up when the call is completed.
(continued)
P-TOSHIBA-q
CALL FUNCTIONS (continued)
TRUNK QUEUING (cont.)
*You may cancel the request at anytime prior to the
actual callback by depressing the m key and dialing 0 1,
**lf, after answering a callback, you hear a busy tone, it
means the trunk has already been seized or received
an incoming call. Your request is not cancelled. You
will be called again the next time a trunk becomes idle.
CALL HOLD and TRANSFER
CALL HOLDING
TO HOLD A CALL (CO line appears on your station)
While connected to an outside call. . demess the
m key.
l The CO line LED will flash at the l-hold rate.
l
To reconnect the call, depress themline key on
hold.
TO HOLD A CALL (CO line does not appear on your
station)
While connected to an outside call, depress the
m
k e y .
l
The INT LED goes off.
l
To reconnect the call, depress them key and the
m keys.
NOTE:
The on-holdreminder tone willbe heard within apredetermined time. Call Holding will be released automatically if the other party hangs up. When a CO line is
placed on hold, it may be picked up at any station with
that CO line appearance.
T
O
S
H
I
B
A
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER WITH CAMP-ON
This feature allows you to transfer an outside call to
a station that is either idle or busy.
TO TRANSFER A CALL
1) While connected to an outside call, depress the
m key.
l The CO LED changes to conference flash.
l
The INT LED will flash at the l-use flash rate.
l Intercom dial tone is heard.
2) Dial the station number to which the call is to be
transferred.
3A) If the called station is idle:
l You will hear a single ring tone.
4A) Announce the call.
5) Hang up.
l INT LED goes off.
l CO LED changes to the l-hold flash rate.
l The CO line rings the called station.
l
CO LED illuminates steadily when the called
station connects with the transferred call.
l
If the station fails to answer the call, you will
receive a recall ring after a predetermined time.
38) If the called station is busy:
l Busy tone is heard.
4B) Hang up.
l INT LED goes off.
l CO LED changes to l-hold flash rate.
l The CO line is camped-on to the called station.
l The called. station hears a warning tone.
l
CO LED illuminates steadily when the station
connects with the transferred call.
NOTES:
1 . The Busy Override feature may be used instead of
transfer camp-on.
2. The call will recall you and camp-on is cancelled if
the station does not pick it up within a predetermined time. Inform the caller of the situation, and
repeat the procedure (if necessary).
(continued)
,
1
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER WITH CAMP-ON (cont.)
3. You may reconnect to a transferred line (anytime
before it is answered) by depressing the appropriate
m key.
TO ANSWER A TRANSFERRED CALL (if your station is idle)
1) Voice signalling:
a) You will hear a single long tone, followed by
an announcement.
l The INT LED will flash at the l-called rate.
b) Acknowledge the announcement.
c) When the transferring station hangs up, you
will hear a ringing tone.
l
The CO LED changes to the l-called flash rate.
d) Depress the appropriate m key.
l The CO LED changes to the l-use flash rate.
NOTE:
If your EKT has the Ringing Line Preference feature,
you may depress the m key or lift the handset
instead of depressing the m key.
2) Tone signalling:
a) You will hear intercom ringing.
l The INT LED will flash at the l-called rate.
b) Lift the handset (or depress the m key).
l The INT LED changes to the l-use flash rate.
c) Speak to the transferring station.
d) You will be connected to the outside call when
the transferring station hangs up.
l The INT LED goes off.
l The LED of the transferred CO line changes
to the l-use flash rate.
NOTE:
If your EKT has the Ringing Line Preference feature, it is not necessary to depress the m key
before lifting the handset or depressing m key.
(continued)
C-TOSHIBA
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER WITH CAMP-ON (cont.)
TO ANSWER A TRANSFERRED CALL (if your station is busy)
1) You will hear a 1-sec. warning tone.
l The outside call is camped-on your station.
*The CO LED flashes at the l-hold rate.
2) You have several choices:
a) Depress the appropriate m key.
l The existing call will be terminated.
l
The new line will be answered and its LED
changes to the l-use flash rate.
bl) Hang up.
l The existing call will be terminated.
l The camped-on line will ring at your EKT.
l The CO LED changes to the l-called flash rate.
b2) Depress the (9 key to answer the call.
*The CO LED changes to the l-use flash rate.
cl) Depress the m key (if conversing on a
CO line).
aExisting CO call will be put on hold.
oThe camped-on line will ring at your EKT.
l The CO LED changes to the l-called flash rate.
c2) Depress the m key to answer the call.
*The CO LED changes to the l-use flash rate.
NOTE:
If your EKT has the Ringing Line Preference feature,
you may depress the m key or lift the handset
instead of depressing the m key.
CALL HOLD and TRANSFER (cont.)
EXCLUSIVE HOLD
(CO line must appear on your station)
While connected to an outside call, depress the
m key twice.
l The CO line LED will flash at a fast (10 IPS) rate.
l To reconnect the call, depress thealine key on
hold.
NOTE:
When a CO line is placed on Exclusive Hold, it may not
be picked up by another station.
NIGHT TRANSFER
PROGRAMMABLE
OPTION
On an optional basis, your system can function with
two or three ringing patterns. If three patterns are
selected, they are designated DAY, DAY 2, and NITE.
If only two patterns are selected, DAY and NITE
designations are used.
l In both cases, different ringing patterns are chosen by
sequential depressions of the m key on station 10.
l
The active pattern is shown by the state of the NT
LED as follows:
DAY
DAY 2
NITE
Three-pattern
OFF
FLASH
ON
Two-pattern
OFF
N/A
ON
TOSHIBA
MESSAGES
MESSAGE WAITING
PROGRAMMABLE OPTION
1) The Message Center calls the station on intercom.
l If no answer, depress the m key on the
l Message Center EKT. This causes the MW/FL
LED on the called station to illuminate.
l MW/FL LED at Message Center illuminates (will
go off when the connection is broken).
2) Called station user lifts handset and depresses the
m and m keys.
l
After receiving the message(s), hang up.
3) To clear the MW/FL LED at the called station,
depress the m key.
4) To clear the MW/FL LED from the Messaae Center.
call station and depress the m key twice.
PAGING
I
TO PAGE
1) Lift the handset.
2) Depress the m key and dial the following:
mm= All Call
iI= Group #1
ID= Group #2
Pi= Group #3
Group #4
All Call !with External Page)*
FvtPrnnl
-*.*.,. ..-.Pans
. .-a-
3) Mak!“your announcement in a normal voice level
and repeat it.
4) Hang up when you have completed your announcement.
I
“Programmable
Option
MESSAGES (continued)
STATION-TO-STATION
MESSAGE WAITING WITH LCD
1 ) Lift the handset.
2 ) Dial the desired station number.
l If no answer (busy or DND), depress the m
key. This causes the m key on the called
station to flash.
l The called station’s LCD will display the calling
station number.
3) Called station user depresses the m and m
keys to return the call.
4) To clear the MW/FL LED at the called station,
depress the m key.
5) To clear the MW/FL LED from the calling station,
depress the
, dial the station number and
depress the
NOTE:
Up to four Message Waiting displays may be stored on
the LCD; the station number in the left most position will
be called when the m key is depressed. To rotate
the station numbers, depress the i key.
MISCELLANEOUSFEATURES
ACCOUNT CODE RECORDING
On some calls, you may be required (forced) to dial an
account code before dialing an outside number. On
other calls, you may wish to record an account number
voluntarily after either dialing an outside number or
receiving an incoming call. The code you enter will be
recorded on the Station Message Detail Recording
(SMDR) printout with the details of your call.
TO RECORD A FORCED ACCOUNT CODE
1) Access a CO line.
l You will hear dial tone.
2) Dial the- -digit account code on the dial pad.
l Dial tone disappears as you dial the first digit.
l
You will hear dial tone as you depress the last
digit.
3) Dial the outside directory number.
TO RECORD A VOLUNTARY ACCOUNT CODE
1) An incoming or outgoing call is in progress.
2) Dial lim on the dial pad.
l The other party has been put on hold.
3) Dial the---digit account code on the dial pad.
l
You will be reconnected when you dial the last
digit.
4) Resume your conversation.
NO TES:
1 . Unless you dial the correct number of digits, you will
not receive dial tone (forced) or be reconne,cted
(voluntary).
2. With Forced Account Code, any digits dialed after
the code will be treated as part of the outside directory number.
3 . With VoluntaryAccount Code, any digits dialed after
the code will be heard as tones by the other party.
MISCELLANEOUS FEATURES (cont.)
ALARM m
A station lo-only programmable option used with
an optional Door Phone Control Unit and alarm system
to cause a signal in the system. Depressing the m
key resets the alarm signal in the system.
BACKGROUND MUSIC (BGM)
If Music-on-Hold is available on your system, you
may listen to background music via your station’s
speaker by depressing the m key. Adjust the volume with the control on the lower right side of your
EKT.
DIRECT STATION SELECTION
m and w KEYS (HOTLINE)
A programmable option that allows up to two stations
to be dialed directly by depressing the m or m
key. The key’s LED also shows the status (busy/DND) of
that station. If connected to a CO line, depressing
this key will put the party on hold. Transfer the call
as you would normally by voice announcing or
camping on.
DOOR LOCK r;nm
Depressing the w key controls a switch connected to a door lock or similar device.
-TOSHIBA-m
MISCELLANEOUS FEATURES (cont.)
DOOR PHONE
TO ANSWER THE DOOR PHONE
1) You will hear a distinctive ringing tone.
2) Lift the handset.
l The INT LED lights.
l
You are connected to the door phone.
3) Hang up when the call is completed.
TO CALL/MONITOR A DOOR PHONE
1) Lift the handset.
2) Depress the m key.
l
You will hear intercom dial tone.
l
INT LED will flash at l-use rate.
3) Dial the desired number:
Door phone A = 11
Door phone B = an
Door phone C = 11
l
You will not hear a warning tone.
4) Hang up when the call is completed or when you
no longer wish to monitor the door phone.
TO USE A DOOR PHONE
1) Depress the button.
l
You will hear a distinctive ringing tone.
2) When answered, speak at a normal voice level in
the direction of the door phone.
OVERRIDE
TO INITIATE A BUSY OVERRIDE SIGNAL
After reaching a busy station, you may signal that
station that a call is waiting by dialing 1 .
l
A tone signal will be heard at the busy station.
TO OVERRIDE DND (PROGRAMMABLE OPTION)
After reaching a DND station, you may signal that
station that a call is waiting by dialing 1 .
*A tone signal will be heard at the DND station.
(continued)
F,-TOSHIBA-9
MISCELLANEOUS FEATURES (cont.)
OVERRIDE (cont.)
TO INITIATE EXECUTIVE OVERRIDE (PROGRAMMABLE OPTION)
After reaching a busy station, Executive Override
allows you to enter an established conversation by
dialing 1.
l A tone signal will be heard prior to entering the
conversation.
PRIVACY/NON-PRIVACY
PROGRAMMABLE OPTION
In a non-private system, the M key prevents
other stations from breaking into an in-progress CO
line call.
Depress the m key.
l PRV LED goes on.
l
Your station has CO line privacy.
STATION SECURITY lirilili]
PROGRAMMABLE OPTION
The m key allows a station to turn its microphone off/on while idle. Handsfree answerback is
inoperable while the microphone is off.
1) Depress the m key.
l MC0 LED lights.
o Microphone is turned off.
2) Depress the m key to turn the microphone on
again.
l MC0 LED goes off.
32
IToSH’6AMISCELLANEOUS FEATURES (cont.)
TONE/PULSE SENDING
PROGRAMMABLE
OPTION
In some areas, CO line calls must be made using
rotary-dial pulses. In order to access remote equipment
requiring tones in these areas (such as automatic tellers
or answering machines), you must change to DTMF
tone sending after you have dialed the outside directory
number.
Depressing the m key changes the outpulsing
status of the CO line in use: TONE LED ON indicates
DTMF tones are output; LED OFF indicates Dial Pulses
are output.
TO CHANGE TO TONE SENDING
1) After you have dialed a telephone number and the
call is in progress, depress the n;m3 key.
*The TONE LED goes on.
l Depressing the dial pad keys will cause DTMF
tones to be transmitted.
2) To switch back to rotary-dial pulse transmission,
depress the m key again.
l The TONE LED goes off.
l Depressing the dial pad keys will now cause
rotary-dial pulses to be transmitted.
LIQUID CRYSTAL DISPLAY
Your EKT is equipped with a 32-character Liquid
Crystal Display (LCD), consisting of two rows of 16
characters each. In its idle state, the lower 16 characters
give you an accurate desk clock and calendar combination. When you have an outside call in progress, an
Elapsed Time display gives a constant reminder of the
call duration. In addition, a variety of information
displays make your call handling more efficient.
All display functions occur automatically as call
processing proceeds. Only one manual operation is
possible; that is, the display can be shifted between
Date/Time and Elapsed Time display by depressing
the i (or m , if equipped) key during an active
CO line call.
NOTE:
The upper row of 16 characters and the three function
keys to the right of the display (SCRL, PAGE, MODE)
are reserved for future use.
SUMMARY OF LCD FUNCTIONS
Type
A)
Date/Time
When Displayed
Idle Telephone
1-01
12-06
The Date/Time is adjusted on a
Erl system-wide
Note:
basis by station 10.
(continued)
TOSHlBA~-q
LIQUID CRYSTAL DISPLAY (continued)
13) CO Line Number
Incoming CO call - if your EKT
is programmed for incoming
ringing on that CO line.
1) Incoming Call
Transferred CO call - CO line is
transferred in the ringing state
by another station.
Camped-on CO call - CO line
was camped-on your busy EKT
and rings in when EKT is idle.
2) When call is
answered, display
shifts to the
right.
I
1
1
c-31
3) Outgoing
Hold recall - automatic recall of
a line on hold.
Trunk Queuing - when a line is
being offered by the trunk
queuing feature.
Outgoing CO line call - when a
CO line is selected prior to
dialing. This display will be replaced by the dialed number
when dialing commences.
C) Dialed Number
1) CO Line
The digits are displayed as a
number is dialed on a CO line
or Intercom using:
l
Manual Dialing
l Automatic Dialing
l
Repeat Last Number Dialed
l
Saved Number Redial
2) Intercom Line
D
NOTES:
1. If the number was dialed on
a CO line, the display will
automa tically change from
Dialed Number to Elapsed
Time after a preselected period of time.
(continued)
~-TOSHIBA-~
LIQUID CRYSTAL DISPLAY (continued)
2. On a CO line call, the display can be forced to change
from Dialed Number to Date/
Time by depressing the i
(or m ) key and then to
the Elaosed Time dis&av bv
anothe; depression oi the a/
m key. Repeated i / m
key depressions will then
alternate the display between
Date/Time and Elapsed Time.
D) Elapsed Time
Displayed during an active incoming or outgoing CO line call.
After a preselected timeout, the
( Elapsed Time display will appear
in place of the CO line number
(incoming call) or dialed number
(outgoing call). The time accumulates from the moment the
m key is first depressed. The
maximum call duration registered is 10 hours.
NOTE:
The display shows Elapsed Time
for 15 sec. after the call is terminated and then changes automa tically to Date/Time.
E) Calling NumberIntercom
Displayed during the following
conditions:
l
Incoming intercom call when
your station is idle.
l Busy Override when your sta/L-lQ
tion is busy.
l
Automatic Callback-Intercom.
l Door Phone.
l Call Pick-up.
l DSS key call.
(continued)
36
TOSHIBA
7
LIQUID CRYSTAL DlSPlA ,Y (continued)
F) Conference
j
I
When you set up a two-CO line
conference, both CO line numbers will be displayed until the
display switches to Elapsed Time.
The Elapsed Time shown will be
for the first line in the conference.
G) Automatic Dialing
Programming
Display verifies the data as it is
entered. i and 1 or m
and m keys are displayed
by the # and w symbols,
respectively.
HI
When a callback rings your
station, the station number
you dialed will be displayed.
Automatic
Callback (ACB)
1) Callback
I
I
2) When the call is
answered by the
called party, the
display shifts to
the right.
i
I) Call Forward
I) Call to a forwarded
station.
Called station number and station number it was forwarded
to are displayed.
2) Receive a
forwarded call.
Calling station number, followed
by station number called are
displayed.
(continued)
LIQUID CRYSTAL DISPLAY (continued)
J) Recalling Station
When a transferred call goes
unanswered, it will recall to
the station that transferred it.
The display will show the CO
line number and the station
number to which it was
originally transferred.
DATE/TIME ADJUSTMENT
This operation is possible from station 10 only.
1) Handset on-hook.
2) To set date:
a) Dial ipafl (or m,m 11).
b) Dial in date (year/month/day) in the format
YYMMDD. Enter a leading 0 for single-digit
month and day.
c) Depress the 1 (or m ) key.
3) To set time:
a) Dial 1181 (or m=Bi ).
b) Dial in time (hour/minute/second) in 24-hour
clock format HHMMSS. Enter a leading 0 for
single digit.
c) Depress the 1 (or m ) key.
AtoZ
3
KELLATRONICS,
INC.
!:k[:mB:I:I:f:
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*
*